Why Everyone's Leaving Sykes?

[F-150]

talagang maraming aalis dyan dahil super weird mga tao!!! hehehe bulok pa yung way of hiring ng tao...squaking kung baga!!! lalo na si BC

Originally posted by SaMuRai_X:
any comments, anyone?

[SaMuRai_X]

any comments, anyone?

[delmair]

Maybe competition from PS, ETelecare and other new customer service companies?

[CtrlAltDel]

Yes... i think they are leaving Sykes because of PS and eTelecare. they are direct competitors. but which is really better?

PS and eTelecare are both start up companies but in customer service. but they specialize in different areas. from what i've heard PS takes only email and web-chat.

eTelecare has those two and the voice, CTI and CRM and several more.

So which is better? i guess it really depends on the person. and which is more convenient for him. PS is located in Makati. eTelcare is located in Libis.

[SaMuRai_X]

i heard the pay there(sykes) sucks!!!

[SaMuRai_X]

your right F-150...especially this one agent...i think his nick is BK....he is the most squating i have ever met and seen....i am glad he's not with the company anymore and i pity the company that hired him...hehehe

[F-150]

**** you samurai!!! who do you think you are huh!!! i don't care if you're having that ******** training. all a bunch of crap!!! dig you to the ground boy :-)

Originally posted by SaMuRai_X:
your right F-150...especially this one agent...i think his nick is BK....he is the most squating i have ever met and seen....i am glad he's not with the company anymore and i pity the company that hired him...hehehe

[SaMuRai_X]

hey F-150!!! dont swear!!! baka ma close pa tong topic!!!! why are you mad ba?? are you BK? hehehe

[SaMuRai_X]

and i dont care about your video conferencing either!!!! are you sure you guys are having that or just watching porno stuff!!! :-)

[CtrlAltDel]

hey, guys! can you please tell me why sykes is really squatting? i'd like to know. can you give me the exact details and all. pwede de ba?
http://www.pinoyexchange.com/wonder.gif

[Ada]

I used to work for Sykes but it never crossed my mind that the company was jologs. Can someone please tell me why Sykes is supposedly "skwatting?"

BC and BK? From ADMU and DLSU, respectively?

[kiti-kiti]

ww...sounds likea very informative thread....good thing i'm with one of this company....and until now doing same supprt. why don' you include AOL...sobrang bulok ba sya kaya ndi nakasamadito... FYI AOL is just arounfd the corner

[Ice Burn]

I got accepted in Sykes, E-telecare and People's Support as well as BPI Call Center.

All are the same fields...Let me tell you about the salaries.

Sykes - P8000.00 starting for 2 months tapos increases depending on performance
Etelecare - P13000.00 starting
People's Support - P12000.00 starting
BPI - P11500.00 starting and increases after a year

All of them handle consumer complaints, product information and so forth...Deals with telephone and emails.

Personally, I can't stand the fact listening to people complain on the phone or even spend several hours on the phone as well as being nicey-nice to the rudest of people. So I decided not to accept any of them and travel...

E-telecare sucks because you have to be a slave to Americans. You even have to take a course to develop an American Accent.

Sykes gives a very low salary and compensation benefits for the work and they are late in salary increases which they allegedly promise.

People's Support tries to hard to get a majority CS grads from Ateneo, LaSalle and UP which I don't think CS grads would settle for a salary that low.

BPI will make you a bank slave but the training daw is good. But you know that banks have the most cutomer complaints.

You be the judge.

[This message has been edited by Ice Burn (edited 08-01-2000).]

[miles_away]

[QUOTE]Originally posted by Ice Burn:
[B]

Sykes - P8000.00 starting for 2 months tapos increases depending on performance
Etelecare - P13000.00 starting
People's Support - P12000.00 starting
BPI - P11500.00 starting and increases after a year
[B]

really? i was supposed to go to Sykes for the final interview today kaya lang totoo pala na 8K lang ang starting dun...wag na lang dito na lang ako sa company namin... :(

[This message has been edited by miles_away (edited 08-02-2000).]

[SaMuRai_X]

ada...kung dati ndi jologs...ngayon jologs na....hehehe

bc and bk...u know them huh....i think both of them are from the same university..

THE PAY AT SYKES REALLY SUCKS!!!!

[TOINK]

ey u looser samurai_x... ur pay in jollibee aint that high either.. r u going to b a manager there soon.. wow.. u must be eating a lot of junior champ there ey!... gosh u sure is the "jologs" one.. u aint professional and u suck big time.. o yes am from sykes.. and yeesssss the pay is good.. so damn good it makes me cry.. u want a salary as high as mine??.. in sykes?? well study.. may be your grammar sucks big time too! that is why on your appraisal you only got a peso increase ey!.. poor poor samurai.. just by the name. samurai.. o wait r u the guy who likes to eat samurai balls in megamall.. ewwwww.. u sure is one big "jologs" ccckkkk!! pity you jologs! http://www.pinoyexchange.com/bleh.gif :p http://www.pinoyexchange.com/grrr.gif

[kerb]

hehe.. kakatawa kayo :)
hey ppl hanap kayo na ang boss noypi :)..
toink.. u talk like a hardcore jologs hehe jk!

[helga]

i also came from sykes... i think the real reason that people leave sykes is not really because of the pay... its probably because of the nature of the job... lets face it, a customer service job really is not gonna get you anywhere especially if you finished a technical course... you just answer email all day, wala talagang career growth... even if you become a team leader, ganun pa rin, you still answer email... i felt like i was a new grad when i was applying for other companies... ano naman lalagay ko sa resume ko... proficient in i.e., excel and outlook2000, di ba??

as for the people there... jologs ba?? they're great nga eh... super friendly ng ppl... even BC and BK are okay, you just have to get know them...

[MiSTeRYoSA]

I believe every person has his/her reason why he/she leaves a company. It may be the salary, better opportunities or other personal reasons. Come on, most of the service-oriented companies have high turnover
rates compared with other companies. Sykes is not an exception.

As for people who are working at Sykes, I find it a pity for a Sykes employee to call his/her co-workers "jologs" or "skwating" for the simple reason that he/she is with the company and yet he/she manages to befriend them, talk to them and even help them out with simple inquiries and concerns that they may have regarding e-mails. Aren't you backstabbing your own colleagues? Why don't you just leave the company and find another job? If you really can't stand the people, then I would suggest that you leave. Oh yeah, I'm with Sykes too but I don't think the people are "jologs" or "skwating" because they are not graduates of DLSU, ADMU, CRC, UP or UST.

[alaine26]

people are not leaving sykes ok..grabe kayo talaga...and to think na ang iba sa inyo galing doon...i wonder what your employers would say pag nalaman na ganyan kayo kung manlait ng company na pinanggalingan nyo...be careful guys or you might end up on the streets

Originally posted by TOINK:
ey u looser samurai_x... ur pay in jollibee aint that high either.. r u going to b a manager there soon.. wow.. u must be eating a lot of junior champ there ey!... gosh u sure is the "jologs" one.. u aint professional and u suck big time.. o yes am from sykes.. and yeesssss the pay is good.. so damn good it makes me cry.. u want a salary as high as mine??.. in sykes?? well study.. may be your grammar sucks big time too! that is why on your appraisal you only got a peso increase ey!.. poor poor samurai.. just by the name. samurai.. o wait r u the guy who likes to eat samurai balls in megamall.. ewwwww.. u sure is one big "jologs" ccckkkk!! pity you jologs! http://www.pinoyexchange.com/bleh.gif :p http://www.pinoyexchange.com/grrr.gif

[jepito]

Hi Ada... BC and BK both from DLSU... he he he

Originally posted by Ada:
I used to work for Sykes but it never crossed my mind that the company was jologs. Can someone please tell me why Sykes is supposedly "skwatting?"

BC and BK? From ADMU and DLSU, respectively?

[Ada]

jepito: Yeah, I finally figured out who they are.

[TSINITO2]

HINDI nga, 8K lang ba ang starting sa SYKES??
pls tell me po kung totoo yan. kasi nagapply din po ako dyan e..

kung magkaganun man, stick na lang po ako dito..

Question po pala, san po yung peoplesupport sa makati??

[council]

Originally posted by TSINITO2

Question po pala, san po yung peoplesupport sa makati??

Sa kanto ng ayala at paseo.. sa philam bldg...

[ach_soo]

Skwater ba talaga? Yung crush ko sa sykes, si Jelene, malayo sa pagiging skwater! :yum:

Bakit naman aasa pa ng mataas na sueldo yung mga taga-curomer service? Ano lang ba silbi ng ginagawa nila? "Value-added" kuno! Yung mga customer nila, hindi lang kasi kayang mag-isip ng sarili! :bleh:

[bong2]

nag-apply ako sa Sykes as Customer Serv. Representative (Acctg) through Jobstreet, pero hanggang ngayon hindi pa vini-view *** application ko. Ano kaya punta na lang ako sa office nila sa Ortigas?

Sykes is expanding, and they now have an office in Makati at JG Summit Bldg. Maybe the salary will get better.

[pexpress]

just would like to verify the previous posts regarding salary...
4 months ago Sykes offered me 25K/mo. I have 2 yrs IT exp. But it is still a far cry from the 8k range posted. How accurate are those figures?

[kNIGHT]

It really depends on what position is offered to you. If you just qualify for the entry level then you would be getting the salary range mentioned above. If you are getting more than that in the offer sheet then you have expertise and they will put you in the clients that would really need your talent.

I worked for call centers for almost two years. Now, I am doing something else.

[the_BuGs]

Wala naman akong nakikitang mga Jologs at squatting sa Sykes ha... Katabing katabi lang ng opisina ko dati dyan sa Pilipinas yan e. Sabagay Nakikiyosi kse sila sa bakuran namin ehehehh daming kalat lagi ng sigarliyo sa amin. ehheheheh bakit nga ba jologs eh puro mga konyo nga tao dun eh

[sweet_7326]

i got called for an exam. punta ba ako? is it worth it? :)

[gillbates]

sweet_7326: what position are you applying for? ano course mo?

[swepea]

Originally posted by helga
i also came from sykes... i think the real reason that people leave sykes is not really because of the pay... its probably because of the nature of the job... lets face it, a customer service job really is not gonna get you anywhere especially if you finished a technical course... you just answer email all day, wala talagang career growth... even if you become a team leader, ganun pa rin, you still answer email... i felt like i was a new grad when i was applying for other companies... ano naman lalagay ko sa resume ko... proficient in i.e., excel and outlook2000, di ba??

as for the people there... jologs ba?? they're great nga eh... super friendly ng ppl... even BC and BK are okay, you just have to get know them...



wag naman po nating lahatin na walang growth sa customer support job. baka gusto mo idelimit -- you mean call centers. Im into Customer Service pero di kami call center. Dedicated kami. exclusive kami sa aming company and my pay is really good. My company sponsors trips, gives out good incentives, supports you, has plans for your growth and gives bongang teambuildng-all expense paid & i just got promoted. There's benefits. Patayan nga lang sa OT. Pero bayad yun.

Para sa iba:Tsaka, what's wrong with the 'jologs' aren't you one? walang hindi 'jologs' dito sa 3rd World, yun lang mga monied clans- mga talagang mapera simula pa noon. silang ang hindi. so quit pretending. Napakajudgmental ng dating...

[bogarts]

i also used to work in Sykes. i resigned because of the account that im handling and not because of the company. i used to handle one of the top ISPs in the US. and their service really sucks!!! imagine the server going down for almost a week. and then you get to tell the customers that everything would be fine in 1-2 days? and then on the 3rd, 4th, 5th, 6th day down pa rin yung server?!? then what do you expect the customers would say? syempre puro mura. some are saying na "sorry for the curse but it's not you, it's the company!"

yun lang. di ko masikmura na minumura ko nang hindi ko naman kasalanan. it was 80% emotional stress and 20% physical stress. but in fairness, i had a good compensation. not 8 thou as mentioned by someone above. my initial was more than 10 lower than 15. and okay yung mga benefits nila. sobrang ok yung benefits!

pero it's still not the money, its the satisfaction and pride you get from work. and yun yung hindi ko na-experience during my stay with them.

[BabyFATS]

Sharing lang... sa mga hindi tumitingin sa date, yung post ng P8,000 starting eh 2 years ago pa po. Siguro naman nag-increase na noh? :hmm:

Alam ko 12K ata starting eh or 10K, I'm not sure. :shrug:

[bogarts]

Originally posted by BabyFATS
Sharing lang... sa mga hindi tumitingin sa date, yung post ng P8,000 starting eh 2 years ago pa po. Siguro naman nag-increase na noh? :hmm:

Alam ko 12K ata starting eh or 10K, I'm not sure. :shrug:

hehehe. sorry. :rolleyes:

[chaico]

i think 10 na ang starting now.

a question lang, may opening kasi sykes dati for financial advisor and i applied there eh, sabi call daw for 2nd interview pero anyway, yung sa financial advisor daw may training daw yun 3 mos sa states, tuloy pa ba yun even with the new ruling na 1 mo na lang stay ng mga tourist? heard from a friend working there kasi na malabo na daw ...

[AnGeLJoLi]

Originally posted by chaico
i think 10 na ang starting now.

a question lang, may opening kasi sykes dati for financial advisor and i applied there eh, sabi call daw for 2nd interview pero anyway, yung sa financial advisor daw may training daw yun 3 mos sa states, tuloy pa ba yun even with the new ruling na 1 mo na lang stay ng mga tourist? heard from a friend working there kasi na malabo na daw ...

HI! My friend got accepted as financial advisor since April 8 pa. Magulo daw yung schedule nila as kung kailan aalis, second batch kasi sya. She said, the original schedule was last week of April, but up until now, they've been loaded with a lot of tests. Starting pay, 11000+ for financial advisor, 750 ang meal allowance/mo.

[mac_bolan00]

what is sykes-phils' web site? friend of mine wants to join.

[lupuS]

http://www.sykes.com/english/asia.asp

[mac_bolan00]

danke schon.

[jokertweety]

ey, heard that merong magandang call center sa makati. Infonxx yata...medyo mahirap pumasok pero promising daw talaga... sa RCBC plaza daw ito located...try kaya natin dun

[tofi]

just want to ask your comment...

i missed a call from sykes hr department early this morning, and when i returned call and introduced myself, they just asked if i already took the exam. since i passed the exam, they just told me to wait for their call again. do i have to expect of their call?

:confused:

[PrEttyD0LL]

I'm from SYKES before. Nakahiya to sabihin but I was fired because of my lates. They are strict with that. I really miss my former account manager na si BC. Sobra bait! I mean he really helped me cover up my lates until the stupid slut HR manager finds out. I really hate her!!!!! But if I could turn back the time, I would try to correct my lates, but the pass is pass na. I then worked for etel, but let me tell you guys this, I really don't like the compensation given to me at etel. Although it's P1,000 higher than SYKES but I wasn't given a fair salary. My team mates are all getting higher pay than me just because they are college grad. SH*T! But my language proficiency is better than my team mates, they really speak so barok and yet they get a higher pay. They didn't even pass the language profiency test, but since the position need to be filled right away, na hired sila. Anyways, I wasn't happy with etel, sobra na miss ko yun SYKES. Then my TL sa etel went back to SYKES and things just get so complicated! Lately I heard na some accounts of etel napunta sa SYKES. hmmm.... like the financial adviser and malapit na mapunta sa sykes yun iba pang account ng etel. and that's the reason why hindi maka expand ang etel.

Regarding the reason why some agents is leaving, I guess it's because boring yun work na email support. SYKES has a lot of good accounts, malas lang talaga if you are in the email support kasi it's so freaking boring!

Lastly, I think SYKES is one of the best call center here in the Phils. They have lots of good accounts and good pay naman kahit lesser lang sila kunti compare sa etel and PS.

Peace!

[spadia]

err..
di kaya past is past...instead of pass is pass?

di ba salary depends on the position??

ako naman...
nagapply ako sa sykes...
though i m currently employed..and the current co. is paying me 30,000
gross
however, we werent able to secure a contract with US client
so .im kinda disappointed..and of course the company is having budget problems..so they gave us option to stay and get a diff. project or look for other jobs...but we can return anytime :)


i applied for multilingual macromedia support
25,000 daw..im not sure...
have to wait for their call and interview :)

i dunno how much you get for answering emails
but i knew that multilingual support gets
13,000 for mandarin
16,000 cantonese??
im not sure
i heard from a friend of mine who works for sykes
he gets 32,000 for mandarin,cantonese and english support

[PrEttyD0LL]

hehe...sorry sa typo error.. :)

um.... yun salary for multilingual is somewhat ganon before but dunno right now. Mandarin speaking is easier to find than cantonese speaking. So if you can speak both the language then the offer is higher. Regarding the email support, the salary is lower coz u don't need much brain there, yun ang sabi ng one of my friend. All you do is analyze the question and look up the answer at one of their ready made "solutions database". Then copy paste it to the email. Meron pa sila quota and you can't talk much during working hours. So it's you and the computer in front of you. Kinda boring, right? I guess that's why most of the email supports wants to leave sykes. Of course the second reason is they get paid less than phone support. :)