Anybody from INFONXX???

[LinuxMandrake]

wow... eh di puro spokening henglish kayo dyan! hehehe...

[bentobox]

wala sa morning. kahit mag intsik ako dito, ok lang!

[LinuxMandrake]

hehehe... eh di ba ang press release mo bento is that ur japanese? hehehe... lumilitaw ang totoo ah... hehehe...

[LinuxMandrake]

aherm aherm... up lang... natatabunan na tayo eh... magsalita naman ang mga info at ex-info, masyado kayong engrossed sa mga trabaho nyo eh! hehehe...

[bentobox]

hugs!!! asan ka?! approved na increase ng mga leads, TMs at workforce monitor. next na kayo. :)

[LinuxMandrake]

ano bang support group si hugs dyan? nga pala, saw ted jaranilla sa whistlestop yday morning... ang taba! buti naman nakakataba dyan sa inyo, at least on the surface walang mukhang sakitin... lolzzz!!!

[hugs]

o nga daw e, bossing already told us while having our meeting by end of May daw..woohoo!mukhang magtatagal kami sa Info..buti naman no,dapat nga kami una kasi kami ang THE VOICE..hehe..sinabi na raw ni jeff pero wala daw talaga dinisclose how much *** raise..chika is 16k..ows?!basta may raise okay na..wala ng magreresign!ang magresign panget!wahahaha!

sweldo na naman mamaya!one thing i love about Info..apply na kayo.. (naks todo refer na naman ito once this raise comes)

so freaking cold at the 11th floor!sheesh..i miss the 12th floor..

[LinuxMandrake]

16k eh? huwaw! malufet! sana naman matuloy na yan! *** kabatch ko dyan si koach inamag na dyan as a csr, wala man lang konting palubag loob...

[bentobox]

lead na po si koach!

[LinuxMandrake]

Originally posted by bentobox
lead na po si koach!

ah ganun ba? hay sa wakas... salamat naman kung ganun... what about larissa? what happened to her?

[bentobox]

still here. i think she's with charisse's team. still a csr though.

[LinuxMandrake]

yan na sinasabi ko eh... may csr pa ding batch 1

[LinuxMandrake]

at any rate... maybe it's already by choice... to each his own...

[bigbadwolf]

chong, nung csr pa si koach, sya na ata pinaka-mayaman na csr. laki ng incentive nung unggoy na yun lagi e. hehehehehe.

[luckyenriquez]

malupet!!......linuxmandrake magkikita ren tayo ulet! mwehehe....hirap ng walang trabaho bwakana

[LinuxMandrake]

ay sinabi mo pa! mahirap maging mahirap!

[ME_TARAY]

musta na ba ang info??? i'm so happy at umalis na ako sa company na yan. after almost 2 years eh nagising na rin ako sa katotohanan (hehehehe). balita ko nga magtataas ng salary, totoo ba yan??? kahit taasan pa nila eh di na ko babalik jan - slave driving company!!!

[hugs]

totoo daw e..ok na daw sa mga tms and leads..saming mga csrs, sa july pa..sheesh..oh well,better late than never..sana lang makatagal pa ko..

[ME_TARAY]

balita ko yung sa csrs daw by july makukuha ang increase. how much naman kaya??? oh well...
so, what else is new sa info??? dami pa din bang nagre-resign??? dapat ang umalis jan yung mga onaks kasi sila ang nagpapanget ng info. ok naman siya during its early months ha, the tms were great. ok yung mga 1st batch na tm/atms - eric, brod, coi, jericho. saya-saya pa ng info nun!!! walang power tripper. eh ngayon??? nagpo-promote sila kasi perfect attendance - hahahahaha!!! at akala mo kung sino na magaling kung umasta. meron nga before isang lead eh, ni di marunong mag manual log in, nagtanong pa sa csr!!! that was the time pa na nagloloko ang system kaya dapat marunong mag log in manually. pero well.........funny talaga!!! :D

[LinuxMandrake]

me_taray, if ur almost 2 years dyan, then pasok ka sa first 20 batches... do i know you?:D

[LinuxMandrake]

Originally posted by bigbadwolf
chong, nung csr pa si koach, sya na ata pinaka-mayaman na csr. laki ng incentive nung unggoy na yun lagi e. hehehehehe.

eh pano ba naman hindi lalaki ang incentive nun, lahat ata ng OT eh pinasukan nun, not to mention the fact that he sometimes comes in on a 7th day... eh tiba tiba nga un! and malamang 8secs na ang dropped call protocol nya... hehehe... magaling un si koach and larissa. high time info recognizes them...

[ME_TARAY]

pasok pa ako sa 1st 10 batches (hehehehe). probably, magkakilala nga tayo kasi nung tayo-tayo lang naman eh magkakakilala naman tayong lahat. what's your batch ba??? yesterday, lang naman kasi ako nag-start mag-post here kaya di ko pa kilala mga peeps dito. =)

[hugs]

speaking of brod ..la lang, he was my tm when i started out..3 weeks ko lang siya naging tm,tas he resigned in june kasi nagresign na din si eric..i dunno why,basta personal daw..galing2 niya e,ang bait bait pa..hay nako, those were the days..masaya pa nga nuon..i miss brod :(

mga beterano pala itong nandito sa forum..first 10 batches pala kayo pasok..hehe..

[Pin@tubo]

Do you have outbound programs at Infonxx? how much is the salary? benefits?

[ME_TARAY]

pag nag-start ka sa info around 11K, then after 6 mos, 11500, then pag 1 year mo na, 12250. aside from this you have a productivity pay of 2500. i dunno lang if this will change kasi balita ko nga there will be an increase in july. then may incentives din, then there are the usual benefits - SL, VL (na unahan lagi sa slots), tuition reimbursement (may nag-avail ba nito?), medical coverage, transpo allowance (for certain hours lang). well, ito lang natatandaan ko. did i forget anything pa ba?

[Pin@tubo]

thanks. btw, u have SL and VL so they are hiring for proby then eventually for regularization? productivity pay is paid monthly?

[ME_TARAY]

alam ko ang proby period ngayon is 3 months na lang. i dunno if nagbago na. productivity pay is paid every payday which is every other friday. so, sa prod pay around 1k something ang nakukuha mo every other friday, that is if you meet yung requirement nila sa productivity.

[bentobox]

welcome to this forum ME_TARAY!

[LinuxMandrake]

Originally posted by ME_TARAY
pasok pa ako sa 1st 10 batches (hehehehe). probably, magkakilala nga tayo kasi nung tayo-tayo lang naman eh magkakakilala naman tayong lahat. what's your batch ba??? yesterday, lang naman kasi ako nag-start mag-post here kaya di ko pa kilala mga peeps dito. =)

i'm batch 1 po dati... batchmates ko sila armand lira, koach reodique, charisse malazarte and the others. umalis na nga lang karamihan dyan. saya dati ano? nung iilan pa lang ang tao dyan. too bad nung dumami, eh... hmmm... no comment. si bentobox batch... batch... ay wag na, she or he (or it, hehehe) asked for anonymity. bahala kana lang maghanap.

bento, pengeng chikas! ahihihi!!!

[ME_TARAY]

talagang mas masaya pa dati. ewan ko nga lang ngayon. yup, dami ako kilala from batch 1. =)

[bentobox]

mas masaya talaga dati...lahat kakilala mo. kahit sa courtyard noon, lahat ng tao magkakakilala.

[MiLeS24]

excuse lang po.... off topic...

Linux yung email ko hindi mo na sinagot.... :confused:

[LinuxMandrake]

miles, please send it again as i receive spam by the bulk... my apologies to you. please send it again to alanboyee@yahoo.com. you can also add me sa messenger. again, sorry pow.:D

[LinuxMandrake]

Originally posted by MiLeS24
excuse lang po.... off topic...

Linux yung email ko hindi mo na sinagot.... :confused:

hi miles, replied to ur email already. sorry ngayon lang nakasagot, daming ginagawa ngayon sa office. hope it helps. cheers!

[luckyenriquez]

naalala pa ba nyo yung mga suot nila ravia t vida noong kakastart lang ng batch one sa floor......putik maroon ata na coat yun eh........malupet!!!!!

[bentobox]

royal blue meron din!

[DarthScully]

question to you folks:

does INFONXX hire TLs frm another callcenter with DA experience? and does that prospective TL need to have been a TL at that other call center or Asst.TLs can be considered for this position as well?

[Nef]

is it worth working with infonxx now? I mean, career-wise, and salary, growth...

[hugs]

FOR ME, it is worth working at info now if you want to work in a callcenter..in fairness, it pays well,being our work the "easiest" compared to other callcenters (techsupport,telemarketing..)..it's d.a. (directory assistance),you don't have to sell,don't have to memorize "scripts",learn rebuttals (from what i've heard from my friends working in other callcenters)..just find what the callers are looking for,then deliver..growth-as long as you have good attendance,promotion is pretty easy because attendance is a big factor..of course, performance also counts,still,attendance has the bigger percentage..

i've heard some stories of others leaving info for other callcenters coz they want a bigger pay,but they regret their decision leaving info coz their new work is harder..i have to admit "nakakabobo" minsan work namin,but if you're gonna leave,might as well have a day job,a "regular" one, not just transfer to another callcenter..i don't want to leave info yet since i'm more than a year with them now,i want to be promoted before i resign..sayang naman kasi e..un :)

[Zeratul]

Totoo ba diyan sa Infonxx gin-fire ninyo yung pamangkin o anak ni Solicitor General Alfredo Benipayo?

[hugs]

don't tell me you're talking about ramon benipayo?tm un dati e..nasa west na daw..

[Zeratul]

Of course I'm talking about Ramon Benipayo, the well celebrated TM of Infonxx! What goes around, comes around. :D

Why was the poor guy fired? Shouldn't he be given just a suspension for what he did? :confused:

[hugs]

no definite reason..from what i've heard around,because of email daw..gumamit daw ng tagalog..or because of inappropriate use of the internet..sabi..ewan..sayang nga e..madami tuloy nawalan ng inspiration..hehe..nawalan ng gana tuloy *** si jerome,nagresign na din..kilabot yang mga yan e..

[LinuxMandrake]

natanggal si ramon??? wadapak??? or lumipat? anung nangyari? bento, kwento!!!

[luckyenriquez]

nasa teletech yun mga repapis...

[gVeT2mEBbY]

wahehehe... musta na mga igan? wala ng ingay!!! anung mga bali balita sa liemponyeknyeknyek?

[bigbadwolf]

Ops ops ops, identify yourself muna...

[hugs]

asan na mga tao?! ngayon lang ako nakabili ng internet card..ubos lagi sweldo..

ano nga ba bago?hmmm..lam nyo ba na *** number 1 team from the uk side will go to the United Kingdom daw in August? la lang, inggit ako e sana di na lang ako umalis sa uk..hehe..swerte talaga no..chaka may free iced tea and lemonade na everyday,may clinic na rin sa info, oha..now if only we have larger sleeping areas and a shower room, ok na..top it all off with a raise for us csrs..life would be happier ;D

[LinuxMandrake]

nakausap ko na si don ramon benipayo. nagkita kami sa eastwood nung kelan lang. acdg to him, may offer daw sya with citibank dito sa libis. pero banggit nga nya sa teletech daw sya. hoy jericho ano na balita? putik mayaman kana daw sabi ni rasty ah. painom kana! kami nila larry magkakasama na naman dito sa amin. hehehe... riot na naman.

mga taga info dyan, sound off naman... buhay pa ba kayo? *** mga matagal na dyan na may access sa internet, sali na kayo! bahahaha!!!

[bigbadwolf]

Ikaw nga e, ginagawang Baclaran and India!

[salbakuta02]

hello guys!

i was interviewed by HR this morning at InfoNXX. can you give me any background about this company. what are the advantage & disadvantages of working here?

since this call center caters on directory assistance, sunod-sunod ba ang queues dito? madugo ba?

[LinuxMandrake]

ewan ko lang... when we started, hindi naman ganung "kadugo"... but then again, that was two and a half years ago. baka iba na ang style nila dyan... tanong tanong ka lang, baka may taga dun pang sumagot.

[hugs]

toxic ang queue nowadays..ewan ko, but they say we should be happy we're q-ing kasi nga naman, it means more money..pero hirap din nun saming mga csrs ha..bagsak bagsak pa sa productivity kasi sobrang sakit na sa panga chaka lalamunan noh..

but still, i wouldn't leave info without getting promoted..masaya dito (imho) =)

[yotomi]

mas malaki suweldo sa UK.hehehe nasa US me b4 then ng transfer ako UK and im very much contented sa premier

[ten]

http://callcenter.forumflash.com

sign up now! this is fun!

[oblique_tease]

are they currently hiring csr's? can i just walk in?

[trizfores]

a friend of mine

[areUin]

are they still hiring?

[jay777]

Marami ba maganda jan sa info? sino? hehe.

[cH0ki]

Originally posted by bentobox
mas masaya talaga dati...lahat kakilala mo. kahit sa courtyard noon, lahat ng tao magkakakilala.

true @ bentobox..i used to work at info..was from one of the early batches..had lots of fun at first pero nun nagpalipat na sa UK mga tao bad trip na pumasok kasi puro bago na kasama ko sa US....finally after 2yrs nagsawa na rin ako at lumipat sa iba....


:*)

[joxybear]

hey hey hey!!!!!

tahimik ata...oi jericho! ano na balita? :)

[jay777]

Marami ba maganda jan sa info? sino?

[globalhegemon]

Tanong lang po. Magkano ba ang starting rate ng InfoNXX ngayon:?:

[melrosegirl]

Buhay pa pala etong thread na ito. :)

Continuous hiring anf INFONXX. Just go to their office at the 11f of RCBC plaza. They prefer walk-in applicants.

[orangef1]

interview and schedule ka na for exam pag walk-in?

[melrosegirl]

just the interview. after the interview, there is an evaluation that would determine if you would be endorsed for the exam. if you pass the exam, then you will be given a final interview schedule.

[orangef1]

so they'll going to call you

[nora_aunor]

di ba nakakabobong magtrabaho sa infonxx?
imagine directory assistance the whole time.
one call after the other.
boring ....

[melrosegirl]

boring? depends on how you look at it. nasasa-iyo naman yun.

come to think of it, almost all jobs are routinary. you do the same things day-in, day-out. right?

how many jobs do you know of that would allow you to do something different every single day? the idea of doing something over and over is to help you master your work, learn to improve your skills.

directory assistance may sound boring to you but it involves talking to a different person every 30-40 secs. each call is a challenge for you to find a certain listing in the shortest possible time. each call is different.

however, if you feel its boring or it's "nakakabobo", then maybe infonxx is not for you. there are a lot of call centers out there offering different services. if you think a job in a call center is boring...then perhaps it's not the work for you. :)

[sweetiepot]

:wave:

[EcKo_01]

Mahirap po ba ang interview? do they offer slots for part-time?
thanks!

[melrosegirl]

unfortunately, we only accept full time employees. As for the interview, the questions are very simple. :)

[melrosegirl]

Infonxx Recruitment Team will be at the following locations on these dates:

Nov. 20-21 "Call Center Employability Assessment"
Clearwater Country Club
Clark, Pampanga

Nov 17 - Universidad de Santa Isabel
Naga City (1pm-5pm)
Nov 18-19 - CHIC office, Ateneo de Naga

Nov 22-24 Glorietta Activity Center

Nov 25-26 Bacolod City

Please check out Manila Bulletin and Inquirer this Sunday for more details.

See you there!

[bentobox]

melrosegirl, are you one of the recruiters? (wala lang curious lang)

[melrosegirl]

something like that....i guess it's very obvious. :)

[junben_c]

hi guys, i have bedspaces for rent. its located near rcbc bldg. one ride by jeep from ayala. the name of the condo is kingswood along pasong tamo. the room has its own toilet and bath and can accommodate 4 people. the rent is 2500 each. the unit also has a common living room, dining room and kitchen. plus you can also use the amenities of the bldg like swimming pool, gym, courts, etc. this is perfect for those who live far from makati and those who work on shifts. feel free to call me 09223012135. thanks...

[contactagent]

la lang... miss ko ng mag take ng d.a. calls...

[melrosegirl]

contactagent...saan ka na ngayon?

do you really miss taking calls? :)

[c0re21]

melrosegirl, may open ba kayo sa for no-call positions?

[melrosegirl]

as of now, we are looking for CSRs and Team Managers.

[hugs]

i've seen job postings for lead csrs and accm (asst call center manager)..

apply now..masaya sa info =)

[melrosegirl]

Lead CSR post is for internal hire only. :)

[luckyenriquez]

oissstttt mga kilala ko dito...ingay naman!!!

[OHNO!]

HAHA infonxx. . .

The work here sucks. . but the training, COMPETITIVE.

I was part of Batch 77. I've trained for like 1 month here. . . I should admit, the training was truly beneficial. The trainers we're GREAT as in NICE AND GREAT . . especially Eartha and Karen. and the pay was good! (for training)

I've learned a lot from these trainers, the facilities are fabulous, the pantry is also nice, free drinks for everyone.

BUT. . . after the goody goody . . . there comes work.

WORK here would only mean saying "What City and State pls???" to the customers. . . answering their queries and connecting them to the phone number that they want. And that would mean the whoooooole 8 hours of your shift. Same same procedure and you think it's easy, it's going to stress you out.

But wait, it's not only phone numbers but Movie times and listings and then there's directions. But then again . . I hate doing directions!!!

Chinghe is right, no internet, you wear corporate clothes (business-expensive looking clothes which do not even compare with your month's salary!) Plus all you do is say "what City and state pls?!" all day . . . 1 call would take you less than 15 secs and there's another caller again!

During training, we we're already oriented that 1 absent would mean termination to your training. I was actually one of those best searchers and fastest typist in my batch. I can search a listing faster than anyone else. But behind all the praise I wasn't happy with the job. I'm projecting if ever I'm gonna stay there for months, I WOULD BE SO DAMN BORED and BURNED OUT no matter how easy the job was.

One day, it was the beginning of our final exam. I saw my teammates on the floor taking calls already. I turned around, and went back to the elevator and went home instead. My reason for being absent, I had a fever and I can't supply a medical certificate. THAT'S IT! TERMINATED! :D :p

[lb_bullet]

directory assistance? thats cool.... and quite easy

[sweetiepot]

It's quite easy but it's tiring..i mean really tiring.. :)

OHNO! : oh yeah, directions sucks!!!and not to mention, stupid @ss americans who can't even spelled out the right word of the listing.. :glee: and bcoz of that i have an IR.hehe!but the training is soo cool, i love it!!! and thank goodness, the salary is improving.. :D

[sharingan]

may opening ba sa IT dept?

[bigbadwolf_pig]

DA is too easy no challenge at all
it's too easy it's very tiring...queuing nightmare parang pinatay ka na binuhay ka pa ulit para mamatay ulit the next day
worked for infonxx for about 8 months, and I must say...
CSRs in infonxx are slaves....that's it:D

[jowee29_2000]

any info about infonxx.....

[cecille1230]

May Sched Exam Ako Sa Feb 10, Give Me An Idea What Are The Exams Given, Pasok Ba Lahat Ng Applicants Jan?

[cecille1230]

CAN YOU EMAIL TO ME THE TIPS FOR EXAMS? juncecil@yahoo.com. Thanks ha gusto ko kasi maka work na eh.

[hugs]

just want to share i just got promoted to lead csr already :)

there's an opening for hr specialist..sayang..

[hugs]

sorry, not really "promoted", because i'm still in my "incubation period"..they call it seconment (?)..3 months before i get to be a full-pledged Lead..hope i can make it :)

[Melian08]

i worked in infonxx and lasted only 3 mos. one of the earliest batches ako eh. i'm really not cut-out to be a CSR. hated the work. boring as hell, tapos ang queue ng calls...one big hellish nightmare!!! kakababa mo pa lang ng last call mo, di ka pa nakakalunok ng laway, another call is waiting to be answered. tapos pati pagpunta mo ng CR at pag break mo you have to call the queue desk para magpaalam. over!!! parang prisoners!! sabihin mo sa queue desk, "wiwi lang ako ah" hahaha! we cherished yung moments na biglang walang pumapasok na calls because of some technical problems. you get to breathe and talk to the person beside you.

for newly grads ***** ok ang sweldo since 5 digits agad tapos may night diff at meal and transpo ka pa. pero sakin kse it's not always about the money...yung work mismo ayaw ko eh. tlagang di ako pang call center. hehe.

[CrazyBoutShady]

i just have to air out my sentiments. i applied for a CSR position and i think the guys who interviewed me really liked me. I was so disappointed because in my last interview, the HR told me that they had to turn me down because I'm still studying and that my schedule is in conflict with their training scheds and that i might be sleepy while im on my shift. I assumed that they already knew about my situation because this guy asked me in my call simulation, what keeps me busy aside from studying. I think it would have been easier for me to accept being rejected if im not qualified for the job. but the problem is that i am. i even saw in my paper that the guys who interviewed me think that i'm excellent for UK account.

i wish they informed me earlier that my being a student would be problem. they shouldnt have made me come back twice. it was a waste of time.

[sc0rpi0n_here]

i'm interested to apply for TM post but i don't have any idea what are the functions/responsibilities of a tm there? do i really have to do 60wpm. i'm currently working as telesales grp manager for outbound and doing directory assistance is quite new for me....what's the process if you apply for tm post? is it the same with csr's? hope somebody could help me here... thanks...

[bluishtintin]

i just have to air out my sentiments. i applied for a CSR position and i think the guys who interviewed me really liked me. I was so disappointed because in my last interview, the HR told me that they had to turn me down because I'm still studying and that my schedule is in conflict with their training scheds and that i might be sleepy while im on my shift. I assumed that they already knew about my situation because this guy asked me in my call simulation, what keeps me busy aside from studying. I think it would have been easier for me to accept being rejected if im not qualified for the job. but the problem is that i am. i even saw in my paper that the guys who interviewed me think that i'm excellent for UK account.

i wish they informed me earlier that my being a student would be problem. they shouldnt have made me come back twice. it was a waste of time.

ei preho tau! but mine happened in another call center, not in infonxx =) im only qualified for a part tym position dw...sayang...kaya ko **** mgfull time provided that i'l always be on a night shift...*** *** the conflict would arise if they'll change my shifts everytime...mgkkconflict tlg...hay goodluck nlng sa tin! hopefully other call centers would give us the right opportunity to work full time!

[bluishtintin]

btw...where can i send my resume online...what's the email address? i like to apply for a full time csr position...i'm still an undergrad.. is it possible that they'll consider me for full time even though im still studying?

[TheRedGuy]

ey guys, is it tru ba na c miko roldan, a former feu play, is an agent at infoNXX??? kasi sabi ng frnd ko, who was also his barkada sa feu na agent na *** daw sha *****??? kala ko ba basketball player sha? what happened? is there any truth to those rumors???

[fresh_start]

Just wanna as kung meron po bang "bond" sa INFONXX? is there like tuiton fee for training? thanks...

[sc0rpi0n_here]

i'm interested to apply for TM post but i don't have any idea what are the functions/responsibilities of a tm there? do i really have to do 60wpm. i'm currently working as telesales grp manager for outbound and doing directory assistance is quite new for me....what's the process if you apply for tm post? is it the same with csr's? hope somebody could help me here... thanks...

[melrosegirl]

Right now, we don't accept part timers or applicants who are currently enrolled. This is because we are a 24/7 company. Our CSRs maybe asked to work early morning, mid or night shifts. They are assigned to work on a certain shift for a period of 3 months. If an applicant is currently enrolled and in the middle of the semester was given a different work schedule, we can't adjust his/her schedule to fit her schedule in school.

CrazyBoutShady, I'm sorry for the inconvenience we caused you. Usually, we ask applicants during the initial interview if they are currently studying or planning to go back school within a year. If they mention that they are currently studying, we tell them right away that we can't process their application for this reason. However, there are instances an applicant is still endorsed for the final interview if he/she is not certain during the initial interview whether he/she would pursue school or not. BTW, how many more months before you graduate?

Bluishtintin: Currently, we only accept full time employees who are not studying or planning to enroll within 12 months.

Scorpion_here, we require at least 1 year managerial/supervisorial experience in a call center or any service industry for the TM post. Typing speed of 60wpm is not necessary. We require only at least 25 wpm. If you qualify for the TM post, you may submit your resume thru jobstreet or email us at ph_jobs@infonxx.com . Please indicate the position you are interested in. For the CSR post, you may walk-in and personally submit your resume. You will be asked to fill up an application form and given an exam/interview schedule.

[melrosegirl]

sorry, not really "promoted", because i'm still in my "incubation period"..they call it seconment (?)..3 months before i get to be a full-pledged Lead..hope i can make it :)

Hugs, congratulations on your secondment! :)

[melrosegirl]

Just wanna as kung meron po bang "bond" sa INFONXX? is there like tuiton fee for training? thanks...

yes, we have a return service agreement for 1 year from the start of training.

[melrosegirl]

any info about infonxx.....

InfoNXX is a call center providing enhance directory assistance to both US and UK markets. We provide phone numbers, addresses, movie times and listings and driving directions.

For more information, you may visit our website www.infonxx.com

[fresh_start]

yes, we have a return service agreement for 1 year from the start of training.

i think i can render a year of service to ur co..
how much do i have to pay for the training? :) thanks 4 the info!

[ryân_ryân_ryân]

u mean sa lahat ng company may bayad pag magtre-training ka na?

nagaguguluhan p rin ako.....

anu-ano ba ang dadaanan mo before ka totally ma-hire nila?

from application, to interviews, different exams, then training? tapos ng training tsaka ka *** nila totally iha-hire? or pag nagtre-training ka ibig sabihin pasok k n sa knila...?

enlighten me pls.. thnx

[melrosegirl]

i think i can render a year of service to ur co..
how much do i have to pay for the training? :) thanks 4 the info!

You don't have to pay for the training. We even give our trainees an allowance while they are on training. :)

[melrosegirl]

u mean sa lahat ng company may bayad pag magtre-training ka na?

nagaguguluhan p rin ako.....

anu-ano ba ang dadaanan mo before ka totally ma-hire nila?

from application, to interviews, different exams, then training? tapos ng training tsaka ka *** nila totally iha-hire? or pag nagtre-training ka ibig sabihin pasok k n sa knila...?

enlighten me pls.. thnx

I can only speak for our company. We don't ask our trainees to pay for the training. In fact, we give training allowances. You need to pass all the interviews and exams before you can join training. Once you start with training, you are already considered a probationary employee. Our probationary period is only 4 months.

[speed_demon]

dumaan ako dyan sa infonxx dati, kumain ako sa Eat at ang masasabi ko lang... daming chicks!!!! marami nga ba dyan?

[jay777]

Aniv niyo daw. march 6?

[fresh_start]

You don't have to pay for the training. We even give our trainees an allowance while they are on training. :)

Thanks melrosegirl...

[proscenium]

hi! im currently on my 5th week of training... grabe....4th day na, pero 57 seconds pa rin ang cpt ko :( sana mapababa ko mamaya para naman makagradweyt ako ng training. hehehe. wala lang. kakaloka!

oo nga, minsan nga ay sobrang boring ng ginagawa. minsan din nakakatakot kasi pag nde mo nakuha ng tama ang spelling ng city, posibleng maging irate pa ang caller mo tas pag pina spell mo sa kanya yung city, sasabihin niya sayo, "you're directory assistance! aren't you supposed to know?"

pero napakafulfilling din nung alam mo na nakatulong ka sa iyong caller, especially sa directions. hahaha. pampataas ng cpt, pero nakakatuwa pag sinabihan ka ng thanks so much. :D hehehe. pati dun sa movie times. :D hehehe.

hay. wish ko lang eh makapasa ako sa training. :( para naman pwede akong magpapromote, at baka mapadpad pa ako dun sa bagong call center na itatayo dito sa pinas. hehehe.

as for the bond....feeling ko sulit naman sya dun sa training na binigay. hehehe.

btw, meron akong batchmate na currently enrolled. nagulat nga ako nung sinabi dito sa thread na nde tumatanggap ng currently enrolled eh. pero sabi naman nya, kung papipiliin daw sya, yung trabaho ang pipiliin nya kesa sa school.

[melrosegirl]

Aniv niyo daw. march 6?

Yup! We are having our Red Carpet 3rd Year Anniversary Party tonight! :)

[jay777]

Yup! We are having our Red Carpet 3rd Year Anniversary Party tonight! :)

Got invited. sana nag all white nalang ako... P.Diddy o Kuya Germs ang dating Wahahaha. baka nanalo pa. :naughty: congratz.

[shawarma]

anong call center company po ito? xe *** bf ko sa teleperformance eh...bored na daw ** dun xe pag ala xang calls nakatanga lang **....bawal na gumamit ng internet eh, msn lang =) bigay mo naman po sakin address...salamat!

[ALABANG_Boy]

INFO, wlang sariling station dyansa inyo diba? "hotdesking" login sa 12th tapos kuha nga calls sa 14th, minsan nasetup ka na cr ka lang pabalik mo may nagtatawag na sa station mo..... haay :smile2skull: call center...

May iba pang call center dyan sa RCBC tower 2 diba ICT and Vision-X

[bentobox]

hahaha!!! ala kwentang red carpet yan! 3rd year anniversary celebration...kaya ba 3 lang din ang choices ng food na hinanda? yung trophy sana pwedeng isangla.

sino pumili dun sa best dressed na lalaki? nag shades lang kase kaya nanalo (pasensya na kung may kaibigan dito yung guy na yun. opinion lang.).



Got invited. sana nag all white nalang ako... P.Diddy o Kuya Germs ang dating Wahahaha. baka nanalo pa. :naughty: congratz.

[ki-ma-jo]

elo po!ask ko lang po do infonxx accept undergrad?im planning kc to apply e!thenks

[jay777]

hahaha!!! ala kwentang red carpet yan! 3rd year anniversary celebration...kaya ba 3 lang din ang choices ng food na hinanda? yung trophy sana pwedeng isangla.

sino pumili dun sa best dressed na lalaki? nag shades lang kase kaya nanalo (pasensya na kung may kaibigan dito yung guy na yun. opinion lang.).

ewan.. oscars nga.. palakasan e. in fairness that uh.... guy always dresses nice daw. pero di daw siya guy. no offens. the buzz lang. i dunno. anythin's fairgame here in PEX ryt? im not bashing ha?

gudvibez. info people. mahal ko kayo!

[sweetiepot]

Oo walang sariling woring station, pero okay lang naman, marami namang stations eh. :)

InfoNXX accept undergrads, as long as you're qualified. :)

[khakiskrt]

heeeeeellooooo

[jay777]

heeeeeellooooo

Hi! :crazytongue:

[khakiskrt]

Hi! :crazytongue:
:wave: hello!!! :)

[jay777]

:wave: hello!!! :)

hi! :naughty:

[bulak]

just wondering...i recently got hired at teleperformance (just yesterday) and i was already given the list of requirements. I was just surprised why in the world was i supposed to pay for the medical exam. With my current job (I have'nt submitted my resignation yet), my very first medical exam and the succeding yearly exams were all shouldered by the company. Is it just teleperformance or do other call centers do that as well?

[wlalng]

ei guys, mahirap ba *** final interview? im scheduled for a final interview this week.. mhrap ba? sayang naman kund nde rn ako ppasa after i underwent the initial interview and call simulation.. haaay.. heheh.. :eyecrazy:

[suntez74]

Hi question lang po sa mga taga ino n-x-x ano po yung difference ng UK track and US track because somebody from info n-x-x called me and told me that i was hired for the UK track.

Salamat

[nat4712001]

initial intervw ko sa april 4th eh... ang saya nung spelling test parng quiz bee hehehe.. out of 20, 5 l;ng kami n pumasa.. i dunno kung ** ako. kasi final interview n ako sa kabila... pero kktuwa *** pinto. di namin mabuksan// *** kasi kaming id heheheh

[sweethums]

i jst wanna ask if terminated na ang agent dito sa info? can she/he re-apply? anyone? hR from info here? thanks..

[sweetiepot]

wlalng just be true and natural. goodluck :)

nat4712001 once you start youre training they will give you your badges (temporary/trainee id)

sweethums i guess not anymore, i'm not sure though. call HR na lang. :)

[TipZyGirl]

may job opening pa ba sa **?

[melissa99]

hi i'm planning to apply at infonxx, can anyone here give me some tips about the exams and interview?what is CPT?what's the spelling test all about?for the speech test,is it about the p/f,b/v,schwa sounds,th,zh,etc?thanks!;)

[sweetiepot]

melissa99 youll get to know what CPT means when you start your training. exams? listening skill and spelling, they will give you some words and you have to spell it corretly. it's quite easy, don't worry. speech test is during the initial interview. Just be natural, though i really have to admit that HR is pretty strict or let's also say choosy.. but once you passed you'll surely enjoy the training and all. Goodluck :)

[r_69_e]

anybody knows kathleen M. from infonxx?

[melissa99]

melissa99 youll get to know what CPT means when you start your training. exams? listening skill and spelling, they will give you some words and you have to spell it corretly. it's quite easy, don't worry. speech test is during the initial interview. Just be natural, though i really have to admit that HR is pretty strict or let's also say choosy.. but once you passed you'll surely enjoy the training and all. Goodluck :)

thanks!i'm scheduled for exam on april 5 'hope i can make it!;)

[sweetiepot]

don't mention it. :)

Goodluck on your exam and interview.

[reynbhow_gurl]

ME!!! galing ako info!! i was there for like 5 months... wel,, i enjoyed, gained friends and learned a lot.. im from the US accnt. :) hmm.. thing is di **** ko enjoy sa nature of work ng col center.. i get bored and minsan nakikita ko nlng sarili ko na umiiyak!!! ... hehe!! happy ako don.. wag lang **** un work!! miss ko na nga mga info friends ko eh!! .. uhm training is nice.. i must say .. ganda training don!!

[kreviazuk]

hello! galing din me info. 1st callcenter ko ito and no regrets at all. i now work at another callcenter though. i must say, good training ground sya for beginners sa callcenter. u'll learn a lot from the company. i stayed there for just 5 mos. i left coz i felt i'm just not fit to be a directory assistance operator. irate agent eh hehe! kainis kase *** ibang kano, spelling lang ng city and state nila, nde pa alam hehe! i really had fun working there! mis ko na RCBC, my friends, lungcenter, pantry and everything about Infonxx! advice lang sa mga gustong pumasok sa info, patience is really a virtue. :)

[sweetiepot]

yea, good training talaga! :D

haha .. true! they can't even spell their own city .. stupid! :glee:

yea, i agree with you, patience is a virtue .. :)

[kreviazuk]

yea, good training talaga! :D

haha .. true! they can't even spell their own city .. stupid! :glee:

yea, i agree with you, patience is a virtue .. :)

ur handle seems familiar. are u from malabon? sorry... OT po.

[sweetiepot]

eeerr .. no, i'm not from malabon :)

[unseen03]

i am scheduled for exams on friday , but still i dont know what's ahead of me , but i hav encounter the exams of the different big tym call center like convergys, people support and client logic , but this is a completely different thing , can somebody tell me what kind of words are being asked during the spelling exams? is it the cities in the states or something else , i hope Floccininaucinihilipilification , yes there is such a word! hope sum can giv me hints or tips for tha screening process , tnx!

[unseen03]

i hope Floccininaucinihilipilification is not included thats *** i mean

[melissa99]

I'm for initial interview next week!guys/gals,please give me some tips in answering the interview questions, what are the do's and don'ts, and what are the typical questions,lthanks!;)

[kreviazuk]

unseen03 -> during my time, for the spelling, you will be asked to listen to a recording. an example will be the word "dentist". syempre slang na un, so sounds like Dennis na, they flap the "T" kase. anyways, u'll learn more about that during accent training. and if my memory serves me right, another example was accounting or accountant. easy lang naman *** spelling eh. pero they will let you listen also to an actual agent's recording. you'll have to take note of the cities and states mentioned, the listing that the customer's looking for... that part mejo mahirap.. goodluck kayang kaya mo yan.

[deadgirl]

thanks kreviazuk. that was really helpful! :)

[kreviazuk]

melissa99 -> for the interview, *** usual stuff lang naman. ang walang kamatayang tell me something about yourself hehe! eto pa... why do u wanna apply in a callcenter... why do u think we'd hire you? ask ka din if ur willing na maggraveyard shift? okie? gudluck po...

deadgirl -> hehe welcome po...

[hugs]

bumalik na free iced tea sa Info! :D

[gamerz]

hmmmm is it ok to apply here but im still working =/

[proscenium]

honga bumalik na ang free iced tea!!! yahooo!!!

pero yung sa 11th floor, parang walang umiinom... yung sa 12th ang mabenta...

[bigbadwolf_pig]

CSRs are slaves in Infonxx when i was there....i hope hinde na ngayon...

[sweetiepot]

^^^ you wish! :glee: yun din wish ko, pareho lang tayo.

pero i still love Infonxx. lolz. :D

[apple05]

I miss my info friends!!! Pero sobra work jan. Parang slaves especially mga CSRs. Inugat ako jan - literal!!!!

[sc0rpi0n_here]

does this company would really go after your training bond in case you resign? would it be better if one will just go on awol? pls help.....

[sLiveR_KinG]

currently hiring ba ***** sa infonxx?

[apple05]

hiring ang info forever kasi marami umaalis. slaves ang mga csrs.

[apple05]

If you want to know about bonds, di naman *** strict about it. Basta kung papasok kayo sa info, don't forget to take your vitamins. Yun lang...

[infinity_ph]

im for final interview **..tagal 2 weeks na..initial ka then after 3-5days exams listening and spelling..then Call Sim after 1week and then if u pass sched after 1week for final interview..they are luking 4 Uk accent cuz directory assistance sa uk dba..

[blackdragon]

does this company would really go after your training bond in case you resign? would it be better if one will just go on awol? pls help.....

You shouldn't have signed the contract if you're not that keen on having a long term career in INFO. That's why we inform the successful applicants of everything (including the bond, shifting schedule, even the salary) to give them an idea of what they're going into so that they'll not be disillusioned when they start working for INFO.

If you go on AWOL, don't expect a clean record afterwards...

[sc0rpi0n_here]

what do u mean clean record? what if i have a better offer to other company double to what i receive in info? does it mean you will do everything to blacklist me?

[apple05]

Did you guys know that when a hundreds of CSRs did a mass resignation, Jeff Blake, one of the Americans at Info, actually went to HSBC to have these ex Info people blacklisted??? Grabe di ba? He thinks that kung di nya mapapakinabangan, wag na rin sa ibang call center. Grabe...

[blackdragon]

what do u mean clean record? what if i have a better offer to other company double to what i receive in info? does it mean you will do everything to blacklist me?

Nope, you won't be blacklisted. A lot of former employees can attest to that.

[nymphexnice]

anyone who knows an agent here by the name of ash? thankx

[apple05]

it's weird lang how they try so hard to blackmail their employees when in fact they treat them like slaves.

[bornrich888]

it's weird lang how they try so hard to blackmail their employees when in fact they treat them like slaves.


by just reading your posts, seems like the company terminated you! :rotflmao: :bop:

[bornrich888]

CSRs are slaves in Infonxx when i was there....i hope hinde na ngayon...


mas okay ba maging "pirata" kaysa maging "alila"? :naughty: :lol:

[apple05]

by just reading your posts, seems like the company terminated you! :rotflmao: :bop:


are you kidding? :lol: fyi, i was part of management. info didn't terminate me. in fact, i termed a lot of CSRs, because that's how it's supposed to be. i left because i don't believe in their ways anymore. unlike the time when lois ann was there. i feel for their agents. and i just don't like it that some people think that because they're Americans, they can do whatever they please.

[bornrich888]

are you kidding? :lol: fyi, i was part of management. info didn't terminate me. in fact, i termed a lot of CSRs, because that's how it's supposed to be. i left because i don't believe in their ways anymore. unlike the time when lois ann was there. i feel for their agents. and i just don't like it that some people think that because they're Americans, they can do whatever they please.

:mecry: kawawa ka naman. :mecry:

[jervin1981]

i love this company! =)

[michelleNjake]

Totoo ba diyan sa INFONXX nakakaBOBO at nakakaRETARDED ang trabaho diyan kasi panay DIRECTORY ASSISTANCE para sa mga IGNORANTENG KANO na hindi marunong gumamit ng Yellow Pages? Akala ko IT company yan direk assist lang pala. Buti pa Etel, Sykes, Amber, PplSpt, at Cvg. May tech at non-tech na gumaganmit ka ng ANALYTICAL SKILLS pero di gaano hi-volume routine work na nakakabobo.


you really shouldn't be so affected about whether DA is nakakabobo or not if you're really smart to begin with. at info you get paid for doing next to nothing. meanwhile you agents at the CCs that supposedly make you use "analytical skills" are being paid only marginally higher for a hell of a lot more work than what's done in info. i should know this because i've been there and done that. and if proximity weren't an issue i'd go back to info in a heartbeat. and just to let you know my IQ hasn't changed since working for info or elsewhere. and if you insist on knowing my IQ just message me in private and i'll message you back. i wouldn't want to come off like i'm bragging or anything by posting it here. analyze that.

[DonVito]

bigbadwolf.......

Linux.......

Lucky..........

I see......we have a few good men here......

[blackdragon]

The vision, the value, the voice of information.

Responding to the highly specific demands of telecommunications firms, INFONXX provides a suite of enhanced information and directory assistance solutions not available from traditional DA providers. Superior technology, outstanding database reach, exacting quality control, and uncompromising standards of customer service yield information capabilities that are uniquely diversified, responsive and cost-effective.

INFONXX provides the people, technology and services behind wireless and wireline Enhanced Directory Services, managing a database with over 150 million listings and handling about 200 million listing requests annually.

With a 100-percent record of increasing directory-assistance traffic for its carrier partners, INFONXX has experienced rapid growth. In fact, an increase in revenues of 818 percent over five years earned it the 334th rank on the 2001 Inc. Magazine 500 list. According to Inc., revenues in the year prior to its selection for the list were $ 36 million.

To meet the demands of this explosive change, INFONXX employs more than 5,000 people in five regional locations – up from 250 five years ago. Headquarters for this privately held firm is in Bethlehem, Pennsylvania, with call centers in Tucson, Arizona; Greensboro, North Carolina and San Antonio, Texas, Cardiff and Plymouth in the UK, Hawaii and many points of presence in the U.S.A. Among its current customers are Sprint, Verizon Wireless, AT&T, ALLTEL, U.S. Cellular, Cellular One and Dobson Communications.


Advanced information services to major wireless carriers include:

Local and National Directory Assistance with Call Completion
Movie Listings and Show Times
Restaurant Listings and Reviews
Traffic Reports and Real Time Directions

Innovative information services newly created or under development include:

• TeleMasSM – Wireless Spanish-language 411
• Preferred ProviderSM – A program that puts select vendors at the top of the list when wireless Yellow Pages searches are requested
• MobileSource SM – The nation’s first wireless white pages service, offering carriers solutions for wireless listing clean-up and management, subscriber privacy guarantees, a single-access number for all listings and a clearinghouse function for billing.

For more information, visit www.infonxx.com.

+++++++++++++++++++++++++++++++++++++++++++++++++++++++++

Our Customer Service Representatives
get the following:

P13,000 Basic Rate / Month
P2,500 Productivity Pay / Month
10% Night Differential Pay
Transportation Allowance depending on shift
Flexible Benefits package including Health and Life Insurance, Tuition
Reimbursement and Gym Membership
Regularization after 4 months, including the Training Period
Performance Bonuses and other Incentives

And they have to provide:

Superior Customer Service
Enhanced Directory Assistance which includes
Business and Residential Listings
Movie Times and Listings
Real-Time Directions

To our Clients in the United States and
the United Kingdom

Which Means NO

Selling / Telemarketing
Troubleshooting
Quotas

We are currently looking for individuals who are willing to be trained in Makati
and be assigned at STA. ROSA, LAGUNA

TO APPLY VISIT US AT THE:

11th Floor RCBC Plaza Tower 2, Ayala Avenue Corner Sen. Gil Puyat Avenue, Makati City From 9:00 AM – 5:00 PM, Mondays – Fridays. Please bring your resume with photo.

[jervin1981]

kewl! =) a new site in laguna..

[jervin1981]

wen will the new site open?

[blackdragon]

december 2005

[jervin1981]

any news? is it for US track only? how about UK track?

[jervin1981]

is it for US track or UK track?

[darnstuff]

I Like The Idea... Since I Live In San Pedro I Think It Will Be More Accessible For Me To Work There... You See I Work In Makati.. Its Not Really A Big Deal But I Just Feel Like Sometimes Its More Like Home To Work In Laguna...

[jervin1981]

yah.. they said it will be at techno park

[jervin1981]

who is from UK track here?

[jervin1981]

INFONXX-BLOG
--------------------------------------------------------------------------------


Friday, April 29, 2005
We're Number ONE!!

INFONXX has been ranked first among third party directory assistance companies In The March edition of The Paisley Group’s National Directory Assistance Performance IndexSM – demonstrating our commitment to providing customer focused solutions to our customers – and their callers.

This is REALLY BIG news for INFONXX – and for The rest of The industry. After all, every customer wants The highest quality and best value. Why would any carrier *not* use INFONXX for 4-1-1 services?

posted by Paul @ 11:23 AM

[jervin1981]

INFONXX-BLOG
--------------------------------------------------------------------------------


Friday, April 29, 2005
We're Number ONE!!

INFONXX has been ranked first among third party directory assistance companies In The March edition of The Paisley Group’s National Directory Assistance Performance IndexSM – demonstrating our commitment to providing customer focused solutions to our customers – and their callers.

This is REALLY BIG news for INFONXX – and for The rest of The industry. After all, every customer wants The highest quality and best value. Why would any carrier *not* use INFONXX for 4-1-1 services?

posted by Paul @ 11:23 AM

[blackdragon]

is it for US track or UK track?

it's for the US market only

[blackdragon]

****bump bump bump****

[blackdragon]

in line with our expansion in sta. rosa laguna, we are inviting interested individuals to join our 2-day recruitment activity at the

festival mall level 4 expo trade center alabang muntinlupa

on july 29 - 30, 2005

from 10 AM - 7PM

please bring an updated resume with photo

[blackdragon]

in line with our expansion in sta. rosa laguna, we are inviting interested individuals to join our 2-day recruitment activity at the

festival mall level 4 expo trade center alabang muntinlupa

on july 29 - 30, 2005

from 10 AM - 7PM

please bring an updated resume with photo

[legal-recruiter]

i have been trying to "analyze" your opinion and tried to actually picture your personality merely basing my analysis on the opinion that you posted last July 3... I guess you are a person that is very much engrossed of the word CHALLENGE. I feel like you are a person who wants to take everything as a challenge... your wanting to think and analyze about stuff is proof enough that you want to challenge your mental capability which we can also refer to your statement saying that working in Info is nakakabobo... but on the other hand, im thinking... :hmm: if you are really up for a challenge then you should have stayed with info, know why? because the challenge is also there actually it is very evident in that company... being able to take calls of more than 600 customers per day is already a challenge. being able to maintain a cpt (call processing time - in case you forgot about it) of 42seconds or less is more of a challenge as well!!! i mean being able to automatically identify the listing in split seconds is also a very big challenge. the famliarity of some keywords and categories for each listing is also a test of IQ... what is even more challenging there is you will have, or shall i say required, to remember names of states, with correct spelling and pronounciation of course, to think you have never been to any of the sates you have memorized. i mean, dont you think this is a test of IQ also???

i know you are damn entitled of your own opinion but i guess it wont hurt, or it wont be too much if you be watchfull of whatever you are going to say. because there are always better ways to state your opinions... not like as if you are waging war against the rest of the world! it's not like you versus the republic of the phlippines or you versus the people from infonxx... lighten up... ok??? *okay* *okay* *okay* ;)

[seongavin]

I was from INFO :) and I regret that I resigned. It is so far, the best I've been to. My first and have always been proud of :) I learned a lot from you guys and I believe that I got the best training. Well, speaking of the EARLY batches. No offense to the new 1s though. Hearing from a few friends I got left there, it seems that management has been even more GENEROUS now. Too bad I'm not there anymore to suck up all those incentives!!! :) Been considering on going back but don't wanna go back to being a CSR anymore and geez, US is going to be in the South??? Is it the whole of US? Will UK be staying in RCBC? Is there an opening for another position in UK now? I was part of the "launching" of 118-118 :) anyone in HR here logged on right now? :)

[jervin1981]

are u already hiring for italy and france DA?

[jervin1981]

what i heard not all US csrs will transfer to the sta. rosa site.. i guess those who are only willing to transfer..UK will most probably stay at the RCBC plaza since the market is getting bigger.. and guess what infonxx already operates in italy and france!! and the company keeps on growing, how about opening DA to australia?? hehehe

[francois08]

:bop: So how much is the basic pay there for CSRs?

[francois08]

Oh okay, so it's actually 13k.

[jervin1981]

:-) cool cool cool

[jervin1981]

kelan ulit mgkakaron ng UK trip?? last january one team sa UK track won a UK trip for being the number one team last quarter!! sana maulit ulit. hehehe

[jervin1981]

to all the csrs of that team who went to the UK for two weeks, what did you do there?

[meshesha]

Hi! How's Info? Sad lang about Joyce Tonson being on preventive suspension. Is it true that the reason for that is because her father was Pru Life's agent for Info? I mean, talk about delicadeza. Your own HR Manager getting a sales agent who turned out to be her father. Syempre ang commission sa kanila. Hayy... And apparently, lumipat ang Info sa CocoLife kasi umalis na rin sa PruLife ang dad ni Joyce. Kasi di ba *** commission ng agent stops after 2 years. So kaya lipat sila ng CocoLife! Ang galing di ba. Uy, black dragon, I'm sure alam mo yan. Kasi plano nyo na yan sa HR even before. Di ba Noel?

[s3parat3d]

i'm glad that i'm no longer a part of this company! hehehe... it's not that they have a bad management but the work load really sucks! i've read one of the posts about the CSR's who resigned; Jeff Blake went to HSBC... God, i can't imagine that Jeff Blake would do that..! ******** talaga *** ***** na un! really don't like that ONAKS!
management wise, ok naman sila pero *** load talaga ng work eh... can you imagine that we recieve almost 800-900 calls per shift?! :grrr: kapagod kaya! tapos paulit ulit lang... puro "what city and state please?" kaya pagnag ku-que ng 500, normal na sa min un... :rotflmao:
madali kungs sa madali pero nakasuka lalo na if you're recieving that amount of calls...

but the people that i've worked with?! my TM and my TL's? they're FABULOUS!! no match pare! the best team (bukod sa team ko ngayon dito sa office), the best bosses.. from ACCM (jigger, the best!) down to the team leads.. ala kong masabi!

definitely my team is the best team in the whole PHCC! at balita ko nga we're the only team in the evening shift na kasama sa TOP 10 for the shift bid!

x21, i miss you so much!! hope to see you guys soon... so priveleged for being one of the senior/tenured members of the team... keep it up dudes and dudettes! dito kayo sa puso ko!! hehehehe.. taina, corny! :rotflmao:

[darnstuff]

may pasok akooooooooooo!!!!!!! gusto ko apply!!!!

[areUin]

how'd you go to info when you're on the night shift?and what are the shifts usually?

[seongavin]

i'm glad that i'm no longer a part of this company! hehehe... it's not that they have a bad management but the work load really sucks! i've read one of the posts about the CSR's who resigned; Jeff Blake went to HSBC... God, i can't imagine that Jeff Blake would do that..! ******** talaga *** ***** na un! really don't like that ONAKS!
management wise, ok naman sila pero *** load talaga ng work eh... can you imagine that we recieve almost 800-900 calls per shift?! :grrr: kapagod kaya! tapos paulit ulit lang... puro "what city and state please?" kaya pagnag ku-que ng 500, normal na sa min un... :rotflmao:
madali kungs sa madali pero nakasuka lalo na if you're recieving that amount of calls...

but the people that i've worked with?! my TM and my TL's? they're FABULOUS!! no match pare! the best team (bukod sa team ko ngayon dito sa office), the best bosses.. from ACCM (jigger, the best!) down to the team leads.. ala kong masabi!

definitely my team is the best team in the whole PHCC! at balita ko nga we're the only team in the evening shift na kasama sa TOP 10 for the shift bid!

x21, i miss you so much!! hope to see you guys soon... so priveleged for being one of the senior/tenured members of the team... keep it up dudes and dudettes! dito kayo sa puso ko!! hehehehe.. taina, corny! :rotflmao:


Management has really gotten that bad??? Jeff Blake to HSBC????? Sobrang shocking naman nyan! HSBC Phils?

[ralphroberts78]

anyone there who attended the orientation yesterday at the 11th floor RCBC? its for the US sta.rosa site. Salary and Benefits are really competitive, good thing I made the choice. I hope that the company stays true to their promises. working environment is really good and the people from the HR are really accomodating. I'm from batch 4 starts training this coming monday. any tips to start with,so that I can make it through the training. thanks.

[blackdragon]

I was from INFO :) and I regret that I resigned. It is so far, the best I've been to. My first and have always been proud of :) I learned a lot from you guys and I believe that I got the best training. Well, speaking of the EARLY batches. No offense to the new 1s though. Hearing from a few friends I got left there, it seems that management has been even more GENEROUS now. Too bad I'm not there anymore to suck up all those incentives!!! :) Been considering on going back but don't wanna go back to being a CSR anymore and geez, US is going to be in the South??? Is it the whole of US? Will UK be staying in RCBC? Is there an opening for another position in UK now? I was part of the "launching" of 118-118 :) anyone in HR here logged on right now? :)

the sta. rosa site is only for the US market. the UK market will stay in RCBC.

[cartz]

jeff blake lumipat? lol... eh si ryan gomez? ako pinakamadami kong calls before 1,300 sa isang shift(may ot pa kase 3 hours).... lolz... pero oks lang... nakuha ko naman *** premier pay.. chamba 100 qa ko... lol...

[legal-recruiter]

i dont think Jeff Blake resigned... given that he started Infonxx philippines... rumors like this (Jeff Blake resigning) doesnt even come close to becoming a possibility nor does it even come close to being a reality... to those who are spreading this rumor... please kindly check your information before you post it in a public forum like this... *okay* ;)

[cartz]

tama.... hehehe... baka tumambling si infonxx makati director queen elizabeth nyan pag nagresign si jeff... sbe ng mga batchmates ko b4,,,, parang nde daw bagay kay jeff *** name nya.... nerdy nerdy kasi sya... jeff blake kasi parang astig na name eh.... :P

[legal-recruiter]

mind your words everyone... the person you are talking about has been given information regarding this thread already. he might take necessary actions (whether it be positive or negative)... it pays really to mind our words... *okay*

[dense27]

my friend used to work here, sayang dali sana ng work, happy people kaya lang napolitika sya, di tuloy pinasa ng ojt 1 mali lang for accuracy ha,kaya ingat kayo... bat di na pde reapply pag nakaabot ng ojt??? dapat nga mas malaki chance since marami sa agents chamba lang nakakapasa..marami clang tinatanggal na magaling tlaga pro may mga power tripper tlaga tsk tsk tsk..and sana consistent *** management lalo na training department, un lang

[jervin1981]

what i read sa exchange newsletter sa office .... the site in laguna is 5,612 sq.meters... it coud also occupy 56 cars, big pantry, venue hall, shower room and recreation room etc.. 2 storey building.

ei guys visit this web site kse may forum din ang infonxx **. -)

http://prescind.com/c2/

[jervin1981]

http://prescind.com/c2/

ei peepz visit that site kse meron din forum ang infonxx dyan..

[The_simpsons]

It not at technopark... its a 2 story building along the highway right after paseo

[globalhegemon]

Dudes, just a question. I have a friend who's interested in applying there for the Sta. Rosa opening/s, but pagdating ba sa sweldo, will the Calabarzon salary rates apply or still Makati rates? (Calabarzon rates are slightly lower tough)

[blackdragon]

the salary is the same with the makati csrs

[kwerky]

@ blackdragon
are you sure??cause in most companies..pag nasa province ang iba nilang office,provincial rate eh...

[blackdragon]

that's what i'm informing the applicants when i give them the job offer, and we have posted this on the Manila Bulletin for a few weeks already=) we have already hired 5 sta rosa batches.

[jervin1981]

guys sa sept. 5 start na ng contest for the second UK trip sa UK track@@ which team will go to the UK? lets see...

[blackdragon]

The vision, the value, the voice of information.

Responding to the highly specific demands of telecommunications firms, INFONXX provides a suite of enhanced information and directory assistance solutions not available from traditional DA providers. Superior technology, outstanding database reach, exacting quality control, and uncompromising standards of customer service yield information capabilities that are uniquely diversified, responsive and cost-effective.

INFONXX provides the people, technology and services behind wireless and wireline Enhanced Directory Services, managing a database with over 150 million listings and handling about 200 million listing requests annually.

With a 100-percent record of increasing directory-assistance traffic for its carrier partners, INFONXX has experienced rapid growth. In fact, an increase in revenues of 818 percent over five years earned it the 334th rank on the 2001 Inc. Magazine 500 list. According to Inc., revenues in the year prior to its selection for the list were $ 36 million.

To meet the demands of this explosive change, INFONXX employs more than 5,000 people in five regional locations – up from 250 five years ago. Headquarters for this privately held firm is in Bethlehem, Pennsylvania, with call centers in Tucson, Arizona; Greensboro, North Carolina and San Antonio, Texas, Cardiff and Plymouth in the UK, Hawaii and many points of presence in the U.S.A. Among its current customers are Sprint, Verizon Wireless, AT&T, ALLTEL, U.S. Cellular, Cellular One and Dobson Communications.


Advanced information services to major wireless carriers include:

Local and National Directory Assistance with Call Completion
Movie Listings and Show Times
Restaurant Listings and Reviews
Traffic Reports and Real Time Directions

Innovative information services newly created or under development include:

• TeleMasSM – Wireless Spanish-language 411
• Preferred ProviderSM – A program that puts select vendors at the top of the list when wireless Yellow Pages searches are requested
• MobileSource SM – The nation’s first wireless white pages service, offering carriers solutions for wireless listing clean-up and management, subscriber privacy guarantees, a single-access number for all listings and a clearinghouse function for billing.

For more information, visit www.infonxx.com.

+++++++++++++++++++++++++++++++++++++++++++++++++++++++++

Our Customer Service Representatives
get the following:

P13,000 Basic Rate / Month
P2,500 Productivity Pay / Month
10% Night Differential Pay
Transportation Allowance depending on shift
Flexible Benefits package including Health and Life Insurance, Tuition
Reimbursement and Gym Membership
Regularization after 4 months, including the Training Period
Performance Bonuses and other Incentives

And they have to provide:

Superior Customer Service
Enhanced Directory Assistance which includes
Business and Residential Listings
Movie Times and Listings
Real-Time Directions

To our Clients in the United States and
the United Kingdom

Which Means NO

Selling / Telemarketing
Troubleshooting
Quotas

We are currently looking for individuals who are willing to be trained in Makati
and be assigned at STA. ROSA, LAGUNA

We are inviting everyone to join our
2-DAY JOB-HIRING ACTIVITY
At the FESTIVAL MALL
LEVEL 4 EXPO TRADE CENTER
ALABANG MUNTINLUPA
SEPTEMBER 10-11, 2005
From 10AM – 6PM
Please bring your resume with photo

For inquiries, please call 755-1600

TO APPLY AT OUR MAKATI SITE, VISIT US AT THE:

11th Floor RCBC Plaza Tower 2, Ayala Avenue Corner Sen. Gil Puyat Avenue, Makati City From 9:00 AM – 5:00 PM, Mondays – Fridays. Please bring your resume with photo.

[blackdragon]

by the way, the hiring activity that we will be having in festival mall will be for applicants who are willing to be assigned in sta. rosa laguna.

for the applicants who wants to be assigned in makati, we would like to invite the applicants to personally apply at our makati office.

[jervin1981]

guyz jst wanna help.. just sign up click the link, earn 10 dollars instantly

http://www.resource-a-day.net/member/index.cgi?jervin1981

[kwerky]

kelan ba magiging operational ang sta rosa sight ng info????

TEAM 23 da best!!! wehehe

[namazucon]

I've applied there recently and I passed every single stage of recruitment and I've got screwed on the final interview. So my question is Why INFONXX Why?????????????????????????????

"There are all time greats, hall of famers and legends. But there can be only one, CALL CENTER GOD!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!"

[areUin]

is infonxx accepting applicants everyday for their makati site?i wanna apply there e.

[blackdragon]

is infonxx accepting applicants everyday for their makati site?i wanna apply there e.

yes we do. just visit our office with your resume and you will be initially interviewed on the same day.

[blackdragon]

kelan ba magiging operational ang sta rosa sight ng info????

TEAM 23 da best!!! wehehe

we were informed that it will be operational this dec2005, unless there will be changes.

[blackdragon]

The vision, the value, the voice of information.

Responding to the highly specific demands of telecommunications firms, INFONXX provides a suite of enhanced information and directory assistance solutions not available from traditional DA providers. Superior technology, outstanding database reach, exacting quality control, and uncompromising standards of customer service yield information capabilities that are uniquely diversified, responsive and cost-effective.

INFONXX provides the people, technology and services behind wireless and wireline Enhanced Directory Services, managing a database with over 150 million listings and handling about 200 million listing requests annually.

With a 100-percent record of increasing directory-assistance traffic for its carrier partners, INFONXX has experienced rapid growth. In fact, an increase in revenues of 818 percent over five years earned it the 334th rank on the 2001 Inc. Magazine 500 list. According to Inc., revenues in the year prior to its selection for the list were $ 36 million.

To meet the demands of this explosive change, INFONXX employs more than 5,000 people in five regional locations – up from 250 five years ago. Headquarters for this privately held firm is in Bethlehem, Pennsylvania, with call centers in Tucson, Arizona; Greensboro, North Carolina and San Antonio, Texas, Cardiff and Plymouth in the UK, Hawaii and many points of presence in the U.S.A. Among its current customers are Sprint, Verizon Wireless, AT&T, ALLTEL, U.S. Cellular, Cellular One and Dobson Communications.


Advanced information services to major wireless carriers include:

Local and National Directory Assistance with Call Completion
Movie Listings and Show Times
Restaurant Listings and Reviews
Traffic Reports and Real Time Directions

Innovative information services newly created or under development include:

• TeleMasSM – Wireless Spanish-language 411
• Preferred ProviderSM – A program that puts select vendors at the top of the list when wireless Yellow Pages searches are requested
• MobileSource SM – The nation’s first wireless white pages service, offering carriers solutions for wireless listing clean-up and management, subscriber privacy guarantees, a single-access number for all listings and a clearinghouse function for billing.

For more information, visit www.infonxx.com.

+++++++++++++++++++++++++++++++++++++++++++++++++++++++++

Our Customer Service Representatives
get the following:

P13,000 Basic Rate / Month
P2,500 Productivity Pay / Month
10% Night Differential Pay
Transportation Allowance depending on shift
Flexible Benefits package including Health and Life Insurance, Tuition
Reimbursement and Gym Membership
Regularization after 4 months, including the Training Period
Performance Bonuses and other Incentives

And they have to provide:

Superior Customer Service
Enhanced Directory Assistance which includes
Business and Residential Listings
Movie Times and Listings
Real-Time Directions

To our Clients in the United States and
the United Kingdom

Which Means NO

Selling / Telemarketing
Troubleshooting
Quotas

We are currently looking for individuals who are willing to be trained in Makati
and be assigned at STA. ROSA, LAGUNA

We are inviting everyone to join our
2-DAY JOB-HIRING ACTIVITY
At the FESTIVAL MALL
LEVEL 4 EXPO TRADE CENTER
ALABANG MUNTINLUPA
SEPTEMBER 10-11, 2005
From 10AM – 6PM
Please bring your resume with photo

For inquiries, please call 755-1600

TO APPLY AT OUR MAKATI SITE, VISIT US AT THE:

11th Floor RCBC Plaza Tower 2, Ayala Avenue Corner Sen. Gil Puyat Avenue, Makati City From 9:00 AM – 5:00 PM, Mondays – Fridays. Please bring your resume with photo.

[legal-recruiter]

any need for recruiters???

[blackdragon]

we don't have an external posting for the recruiter post, but if you're really interested, you can send your resume to ph_jobs@infonxx.com

[blackdragon]

We are inviting everyone to join our
2-DAY JOB-HIRING ACTIVITY
At the FESTIVAL MALL
LEVEL 4 EXPO TRADE CENTER
ALABANG MUNTINLUPA
SEPTEMBER 10-11, 2005
From 10AM – 6PM
Please bring your resume with photo

For inquiries, please call 755-1600

TO APPLY AT OUR MAKATI SITE, VISIT US AT THE:

11th Floor RCBC Plaza Tower 2, Ayala Avenue Corner Sen. Gil Puyat Avenue, Makati City From 9:00 AM – 5:00 PM, Mondays – Fridays. Please bring your resume with photo.

[blackdragon]

We are inviting everyone to join our
2-DAY JOB-HIRING ACTIVITY
At the FESTIVAL MALL
LEVEL 4 EXPO TRADE CENTER
ALABANG MUNTINLUPA
SEPTEMBER 10-11, 2005
From 10AM – 6PM
Please bring your resume with photo

For inquiries, please call 755-1600

TO APPLY AT OUR MAKATI SITE, VISIT US AT THE:

11th Floor RCBC Plaza Tower 2, Ayala Avenue Corner Sen. Gil Puyat Avenue, Makati City From 9:00 AM – 5:00 PM, Mondays – Fridays. Please bring your resume with photo.

[starfish031]

just want to ask, what happens to the batches trained for sta rosa after they finish their training? do they work first in makati then get transferred to sta rosa by dec? will there ever be training in sta rosa or just in makati?

[starfish031]

do you accept undergrads? i quit school and wants to work. can i apply or will i be rejected right away?

[blackdragon]

their training and initial months will be done here in makati then they will be transfered to sta rosa once the site becomes operational.

we accept undergrads, so don't worry!

if you have friends from the south who are also interested, please extend our invitation to them.

thanks!

[blackdragon]

We are inviting everyone to join our
2-DAY JOB-HIRING ACTIVITY
At the FESTIVAL MALL
LEVEL 4 EXPO TRADE CENTER
ALABANG MUNTINLUPA
SEPTEMBER 10-11, 2005
From 10AM – 6PM
Please bring your resume with photo

For inquiries, please call 755-1600

TO APPLY AT OUR MAKATI SITE, VISIT US AT THE:

11th Floor RCBC Plaza Tower 2, Ayala Avenue Corner Sen. Gil Puyat Avenue, Makati City From 9:00 AM – 5:00 PM, Mondays – Fridays. Please bring your resume with photo.

[blackdragon]

We are inviting everyone to join our
2-DAY JOB-HIRING ACTIVITY
At the FESTIVAL MALL
LEVEL 4 EXPO TRADE CENTER
ALABANG MUNTINLUPA
SEPTEMBER 10-11, 2005
From 10AM – 6PM
Please bring your resume with photo

For inquiries, please call 755-1600

TO APPLY AT OUR MAKATI SITE, VISIT US AT THE:

11th Floor RCBC Plaza Tower 2, Ayala Avenue Corner Sen. Gil Puyat Avenue, Makati City From 9:00 AM – 5:00 PM, Mondays – Fridays. Please bring your resume with photo.

[starfish031]

is there any chance that training will be held in sta rosa? say, next year, o you think you'll have the training hear in sta rosa? i live really near the site..

[starfish031]

is there any chance that training will be held in sta rosa? say, next year, do you think you'll have the training hear in sta rosa? i live really near the site..

[bubbles_n_d_h20]

hey guys anybody familiar with protocol connection or anyone working there?

[starfish031]

is there any chance that training will be held in sta rosa? say, next year, do you think you'll have the training hear in sta rosa? i live really near the site.. thanks...

[jervin1981]

Ayala Land’s first BPO facility, PeopleSupport Center, was completed in April; with Convergys, its second BPO building, scheduled for completion by the fourth quarter. The Company started tapping demand for BPO space outside Metro Manila. In July, the Company broke ground on the two-storey Infonxx Building in Sta. Rosa, Laguna, which will consist of 5,612 square meters of gross leasable area and provide jobs for some 1,200 call center professionals when completed by year-end.

[jervin1981]

wow start na pala ng second contest sa infonxx UK track for the UK trip.. anyone from UK? which team will fly to the UK??? lets see

[jervin1981]

Ayala Land’s first BPO facility, PeopleSupport Center, was completed in April; with Convergys, its second BPO building, scheduled for completion by the fourth quarter. The Company started tapping demand for BPO space outside Metro Manila. In July, the Company broke ground on the two-storey Infonxx Building in Sta. Rosa, Laguna, which will consist of 5,612 square meters of gross leasable area and provide jobs for some 1,200 call center professionals when completed by year-end.

[starfish031]

is there any chance that training will be held in sta rosa? say, next year, do you think you'll have the training hear in sta rosa? i live really near the site.. thanks...

[blackdragon]

hi starfish, i already answered your query in another thread, sorry for not replying earlier

[blackdragon]

by the way, thank you so much to all the applicants who joined the hiring activity we had last saturday and sunday!!! we were able to hire at least 1 batch on that event alone!!!

[blackdragon]

by the way, thank you so much to all the applicants who joined the hiring activity we had last saturday and sunday!!! we were able to hire at least 1 batch on that event alone!!!

[starfish031]

blakdragon: thanks for being both informative and patient. appreciate it..

[blackdragon]

no problem!

[malfoy2k]

pede p b mag-apply?

[blackdragon]

yes, we are continuously hiring for our sta. rosa site (US Market) and makati site (UK Market). just visit our makati office with your resume.

[shadowgeist]

kung wala akong american accent, may DIET ba dito? and meron bang email support?