Convergys

[governor_nathan]

I agree with you clairefink..used to work for this acct... lots of irate customers thus making you learn more on how to deal with these people. I quit though last june 30.

[clairefink]

did I say learned a lot from account? hihi ... well all I can say is that this account is not for weak agents. this will tell you if you really are for this business :-) simple as that

[brad-pogi]

why convergys is one of the BEST:

1. they don't have permanent headsets. meaning, sharing of virus and foreign particles that will affect your health. so, hazardous ang environment dun. gud luck! they can't afford to provide individual/permanent headsets. their avaya phone system is simply OUTDATED compared to most call center companies. of course, i'm just referring to their Ortigas site. CVG1 and Commonwealth sites may have better facilities. but being the biggest in the world, they simply can't afford to provide the best facilities for their employees' needs. tsk tsk.. so much for OutThinking, OutDoing.

2. HR people (not all) can't seem to give the right information to the new hires. from pre-employment requirements, pay schedule and training skeds. by the way, Convergys is the only call center company in the Philippines that require their employees (new hires) to go to BIR office for the tax infos and updates. how convenient! whatever happened to their "OutThinking OutDoing" B.S.!

3. According to HR, no regularization salary adjustment. ang weird! during our final job interview, they were telling us that CVG has the highest comp and ben in all tech accounts. hehe... turned out to be another B.S.! and it does look like we're gonna be stucked with the same base pay forever. hehehehe

[chug_sanchez]

my advice to applicants for convergys : walk-in na lang kayo. if you can, avoid the phone interview. if you are confident about your comm skills and other abilities, walk-in ka na lang!. i tried this and it worked for me. try to be there sa umaga pa lang para tuloy-tuloy ang process. in-fact, i'm starting this monday! yehey!

[panjie_nicole]

ah if you're planning convergys, don't come in to my account <secret kasi ciempre it's not allowed>, this acct is a disaster...!!! ***** you already have a hunch, we have it here in alabang, in makati dati sa enterprise... :bash:


hehehe..ei there..may kialala ka bang jengga bautista??

[kharmee]

freakyserious, that really helps... thanks!

and to ace_knight_9, i still have to work towards that level... ;-)

[stringer]

omg! now I'm seriously thinking if I will continue my application in convergys... awww!!!

[disguisedfemme]

been here sa cvg for almost 2 months.. masaya nmn.. bukod sa slip at hot seating! hehehe.. biruin mo, pag naglunch ka, pagbalik mo sa station mo, may iba na nakaupo!!! asteg di ba?! :rotflmao:

[ajoyride]

pwede bang mag apply sa ibang convergys location after being rejected sa another branch nya?

[Sweetkay]

Hi! I'm planning on applying for a Team Lead position in HSBC Alabang.

Anyone got any pointers for me?

I've been a TL for over a year now. :D

Comp and Ben for TL's? Anyone knows it? Please PM me.

[Pancho Jr]

oi mga cvg pips na nandyan pa sa ortigas, gaano katotoo ang balitang nakuha ko sa isang former officemate (who's still in the account between 26th and the 27th floors) na last annual physicals eh maraming agents ang nadiagnose na may early stages of TB? nagpasa-pasa daw dahil sa mga headsets. and ang isang pobreng agent daw ay dinidiscourage ng kanyang tl na mag file ng complaints kase "naku, matagal na proseso yan"...

[bourbon]

Hi! I'm planning on applying for a Team Lead position in HSBC Alabang.

Anyone got any pointers for me?

I've been a TL for over a year now. :D

Comp and Ben for TL's? Anyone knows it? Please PM me.

Sweetkay, d ba nasa Ask Me Now ka? What happened? :confused:

[miss_hannah]

sino dito from ortigas recruitment?

[brad-pogi]

been here sa cvg for almost 2 months.. masaya nmn.. bukod sa slip at hot seating! hehehe.. biruin mo, pag naglunch ka, pagbalik mo sa station mo, may iba na nakaupo!!! asteg di ba?! :rotflmao:

yeah, how can i ever forget the so-called "HOT SEATING". see how a big company make use of their resources. :depressed: they can't afford to provide more workstations and stuff.

they brag of being the biggest, one of the best, the outthinker and outdoer in the industry and all those stuff. huge billboards, attractive news ads and publicity. i tell you man, it's all BS! hehe..

i have to stay with CVG for now. tntamad na ko mgapply in other companies. tsaka completo na requirements ko. yoko na rin bumalik sa previous company ko. pano na PRIDE ko. afterall, i've gone thru a lot na rin with CVG. looks like i have no choice but to settle for LESS! haha. enjoy naman sa chicks, so ok na rin. :naughty:

to all applicants, please know the company well before signing the contract. it's helpful to research, ask around and compare notes. good luck!*okay*

[governor_nathan]

did I say learned a lot from account? hihi ... well all I can say is that this account is not for weak agents. this will tell you if you really are for this business :-) simple as that

right on the bucket! *peace*

[governor_nathan]

yeah, how can i ever forget the so-called "HOT SEATING". see how a big company make use of their resources. :depressed: they can't afford to provide more workstations and stuff.

they brag of being the biggest, one of the best, the outthinker and outdoer in the industry and all those stuff. huge billboards, attractive news ads and publicity. i tell you man, it's all BS! hehe..

i have to stay with CVG for now. tntamad na ko mgapply in other companies. tsaka completo na requirements ko. yoko na rin bumalik sa previous company ko. pano na PRIDE ko. afterall, i've gone thru a lot na rin with CVG. looks like i have no choice but to settle for LESS! haha. enjoy naman sa chicks, so ok na rin. :naughty:

to all applicants, please know the company well before signing the contract. it's helpful to research, ask around and compare notes. good luck!*okay*


brad, are you based in cvg cebu???

[bourbon]

yeah, how can i ever forget the so-called "HOT SEATING". see how a big company make use of their resources. :depressed: they can't afford to provide more workstations and stuff.

they brag of being the biggest, one of the best, the outthinker and outdoer in the industry and all those stuff. huge billboards, attractive news ads and publicity. i tell you man, it's all BS! hehe..

i have to stay with CVG for now. tntamad na ko mgapply in other companies. tsaka completo na requirements ko. yoko na rin bumalik sa previous company ko. pano na PRIDE ko. afterall, i've gone thru a lot na rin with CVG. looks like i have no choice but to settle for LESS! haha. enjoy naman sa chicks, so ok na rin. :naughty:

to all applicants, please know the company well before signing the contract. it's helpful to research, ask around and compare notes. good luck!*okay*


my, oh my!!! pre, wag naman ganyan...

you keep on complaining about CVG, pero nandiyan ka pa rin at patuloy na nakikinabang sa pinasusuweldo ng BS na kumpanya na sinasabi mo... sa tingin mo sino ang BS sa inyong dalawa???

para ka na ring kumain ng sarili mong suka!

tsk, tsk, tsk... these people... haaay! :(

[Ace_Kn|ghT_9]

[QUOTE=brad-pogi]yeah, how can i ever forget the so-called "HOT SEATING". see how a big company make use of their resources. :depressed: they can't afford to provide more workstations and stuff.

they brag of being the biggest, one of the best, the outthinker and outdoer in the industry and all those stuff. huge billboards, attractive news ads and publicity. i tell you man, it's all BS! hehe..

i have to stay with CVG for now. tntamad na ko mgapply in other companies. tsaka completo na requirements ko. yoko na rin bumalik sa previous company ko. pano na PRIDE ko. afterall, i've gone thru a lot na rin with CVG. looks like i have no choice but to settle for LESS! haha. enjoy naman sa chicks, so ok na rin. :naughty:
QUOTE]

sourgraping? :naughty: why dont you just resign kesa lagi ka na nag complain di ba? If you dont feel like working in CVG, why stay di ba? Madali naman mag file ng resignation eh. *okay* Ive been working here for 1 year and 6 mos and I guess flaws will always be present in all companies naman.
One more thing, kung BS ang CVG, I guess you should also consider urself as well. hehehe :bop:

[bourbon]

sourgraping? :naughty: why dont you just resign kesa lagi ka na nag complain di ba? If you dont feel like working in CVG, why stay di ba? Madali naman mag file ng resignation eh. *okay* Ive been working here for 1 year and 6 mos and I guess flaws will always be present in all companies naman.
One more thing, kung BS ang CVG, I guess you should also consider urself as well. hehehe :bop:[/QUOTE]

very well said Ace!!! *okay*

[kylie_minogue]

i have my final interview tomorrow. Ask ko lang how soon can I start training if ever I get accepted? Wala lang, hehe. gusto ko lang magwork kagad. :glee:

[tifosi_1]

suggestion ***...kung mag apply kayo sa alabang ipag dasal nyo na lang wag kayo mapunta sa account ko...dalawa *** naman sa acct sa alabang...un cellphone svc cust care at cable tv cc...stay away from the first one...:D

[kharmee]

kylie_minogue, hi. i accepted the job offer in the first week of july, and i'm starting with the CCT this 31st.. so i guess, if all goes well with your application, we'll be batchmates.. hmm, that's what i think. :-)

[tyrah]

ei pano ba mag apply jan?? do they accept college levels??

[brad-pogi]

my, oh my!!! pre, wag naman ganyan...

you keep on complaining about CVG, pero nandiyan ka pa rin at patuloy na nakikinabang sa pinasusuweldo ng BS na kumpanya na sinasabi mo... sa tingin mo sino ang BS sa inyong dalawa???

para ka na ring kumain ng sarili mong suka!

tsk, tsk, tsk... these people... haaay! :(

are we on the same wave length tol? if you're smart enough, you wouldn't think i'm complaining.

can u guys scroll up and read? does anyone here confident enough to refute my statements? what's in it for you if i'm saying these things? at least these are based on FACTS. whats wrong with expressing my opinion? totoo naman ah? and it doesn't mean i am stopping them (applicants) or anything like that coz it's their decision, not mine. i am disappointed but not complaining. i think i was very clear why i'm staying with cvg. scroll up! *peace*

[eldiey8]

i went through the same process before.. after assessment with future perfect, it took a month before cvg called me up for schedule. nag-iipon kasi sila ng trainees eh.. then after 2 weeks, depending on how well you did during the training, they will endorse you to cvg for another Final interview.. eventually i got the job with cvg..

if you really want to pursue your application with cvg, you just have to be patient and wait.. its your choice..

hi ask ko *** po... kase nagtry ako magapply sa convergys alabang. and I passed the exam and nung final interview nung binigay saken yung letter she's endorsing me sa future perfect. when I went to future perfect dumaan pa ulit sa assessment and then sabi convergys dw ang tatawag samen for schedules etc.

I just want to ask if there are instances na hindi na tinatawagan? hehehe. mejo nanghihinayang kase ako kung hindi matawagan kase naipasa ko naman yung mga exam and once ko *** tinake yun. so sana matawagan.

hehehe

[goodheartedmom]

is convergys cebu hiring now?

[pexchange]

Hi,

I would like to invite you to join our prestigious list of

candidates who have joined various companies from different industries

here and abroad.

We are currently looking for interested candidates to join a BPO

(Business Process Outsourcing) company located in Makati and Pampanga.

I will personally be working with you on how you will be able to

get the job. Apart from this, we also offer other jobs which may interest

you.

If you are interested, feel free to reply to this message, or you

can also email me at: qdconsultancy@gmail.com or text at 09205142605.

Hope to hear from you soon!

QD

[carlos5]

hi, i've been really thinking a lot if i should apply at convergys commonwealth. the thing is i'm a college sophomore, i think they allow people my age to apply. but i don't know what position i should apply for.

and what do i need to apply? what kind of papers do they require?

thanks thanks thanks :D

[RIGOR]

hi, i've been really thinking a lot if i should apply at convergys commonwealth. the thing is i'm a college sophomore, i think they allow people my age to apply. but i don't know what position i should apply for.

and what do i need to apply? what kind of papers do they require?

thanks thanks thanks :D


hmm..are you an incoming sophomore?kasi they require for applicants to finish at least 2nd year college..pero kung ok naman,just bring your resume at mga interviews.. csr at tccr ang mag available positions

[tifosi_1]

latest development sa cvg...meron pay increase and guess what? tenured agent like me(2yrs) ay equal na ang sweldo w/ a newly regularized agent(6 months)...WTF?!?!?

[kahlua09]

para dun sa mga gustong magapply, pede po isend saking email yung resume: maatsgalore124@yahoo.com

im a part kasi ng recruitment department eh, baka lang may gustong magapply.
paki-state na rin po *** preferred location :alabang, makati, ortigas or commonwealth...

yun lang po!ty!:)

[kahlua09]

para dun sa mga gustong magapply, pede po isend saking email yung resume: maatsgalore124@yahoo.com

im a part kasi ng recruitment department eh, baka lang may gustong magapply.
paki-state na rin po *** preferred location :alabang, makati, ortigas or commonwealth...

yun lang po!ty!:)

[miss_hannah]

hey guys buhayin namaan natin tong site na to...http://cvgtalks.suddenlaunch3.com/index.cgi?action=login2
very helpful sya and ang daming interesting discussions bout convergys and its accounts

[Ace_Kn|ghT_9]

anyone from CVG- Makati? may players ba dto who'll be playing on friday's basketball games? *okay*

[nikz0]

been here sa cvg for almost 2 months.. masaya nmn.. bukod sa slip at hot seating! hehehe.. biruin mo, pag naglunch ka, pagbalik mo sa station mo, may iba na nakaupo!!! asteg di ba?! :rotflmao:

HAHAHAHA! kc kc! ohwells, :P

[nat4712001]

hay... kailan ba magtataas ng sweldo ang kumpanyang ito?? matgal ko na ngang nabablita yan eh.. pero kailan?? maayus itong company na ito, stable kasi,, you just have to be with the right team and right account ^_^

[laviedaloca]

helo everyone! newbie hir... i worked in cvg for 1yr and 3 mos. pro lumipat nko ibang company pro kolcenter p din.... sprint account ko before. toxic!!! dats ol i can say... grabe mga callers, 90% yata irate... kumusta naman un! but working in convergys is a nice and worthwhile experience.. saya lalo n CCT. panalo! ARCHANGELS & GRYPHONS rock! mis u guys!!!!

[tifosi_1]

hay... kailan ba magtataas ng sweldo ang kumpanyang ito?? matgal ko na ngang nabablita yan eh.. pero kailan?? maayus itong company na ito, stable kasi,, you just have to be with the right team and right account ^_^

may increase sila this month(july)...lugi ang mga tenured agent like me(2yrs), in short pareho na *** ng basic ng kaka-regular na agent(6mos):grrr: ANSAYA-SAYA!

bali wala un merit increase ko:angry: :mecry:

[pinoynetwit]

May email support openings ba ngayon? o darating? Sanay na kasi ako dyan.

[EcKo_01]

Hay nako.... what's the next best company after convergys?
:(

[steaminghot_69]

Hi guys... here are some of my questions:

1. Mahirap ba exam sa Convergys? I'm aplying for a CSR position. Sorry, pero hindi ako confident kung magti-Tech Support ako.

2. Is it true one day lang ang pagpa-Process ng application mo?

3. BTW, I'm still in the process of finishing my thesis and OJT (roughly 60 hours left), can I ask them if I can start my training on the 1st week of September?

4. How true that there are "seat shortages"?

5. Are there any undisclosed grievances about CVG?

Actually sabi ng isang kasama ko sa office (OJT), maganda daw ang training sa CVG, tsaka advantage daw sayo kung may experience ka sa CVG, incase you want to work in another BPO industry.

Thanks

[disguisedfemme]

Hi guys... here are some of my questions:

1. Mahirap ba exam sa Convergys? I'm aplying for a CSR position. Sorry, pero hindi ako confident kung magti-Tech Support ako.

2. Is it true one day lang ang pagpa-Process ng application mo?

3. BTW, I'm still in the process of finishing my thesis and OJT (roughly 60 hours left), can I ask them if I can start my training on the 1st week of September?

4. How true that there are "seat shortages"?

5. Are there any undisclosed grievances about CVG?

Actually sabi ng isang kasama ko sa office (OJT), maganda daw ang training sa CVG, tsaka advantage daw sayo kung may experience ka sa CVG, incase you want to work in another BPO industry.

Thanks

1. madali *** po exam sa convergys. as in. pramis. :D

2. yup yup - when i applied here, i arrived mga 2pm ata and job offer na ko by 10pm

3. actually u can start naman even if you're still studying. i have a wavemate na ganyan ang case. pero i think u can haggle with them abt sa startdate mu

4. Depende ata sa accnt *** seat shortages. Sa acnt ko, meron talaga. pero not sure with the other acnts..

5. *****. Lahat nmn ng problema ng agents, napag uusap usapan naman eh. and may mga agents talaga na walang takot i-aor ang concerns sa mga immediate sups nila. kanya kanyang diskarte nga ***.. :lol:


hope i helped po. :)

[cinjin]

musta *** partime job sa cvg? *** nka add sa jobstreet? :)

[Ace_Kn|ghT_9]

Hi guys... here are some of my questions:

4. How true that there are "seat shortages"?





of course not! teams will have their own seating arrangement naman and you don't have to worry 'bout that...*okay*

[pinoynetwit]

Balita ko tumaas daw nga sweldo sa Convergys. Tama ba sabihin na pag may one year contact center experience mayroong mas malaking premium pay kaysa may 6-months contact center experience.

salamat po!

[Ace_Kn|ghT_9]

Balita ko tumaas daw nga sweldo sa Convergys. Tama ba sabihin na pag may one year contact center experience mayroong mas malaking premium pay kaysa may 6-months contact center experience.

salamat po!


oo naman!*okay*

[qwertyness]

meron ba dito ang nagtraining sa alabang tas may pasok ng sunday? what are the chances na may pasok ng sunday during training? thanks!

[brad-pogi]

Hi guys... here are some of my questions:

4. How true that there are "seat shortages"?


seat shortage in a tech support account in Ortigas. i don't think may shortage for CSRs though.

[pinoynetwit]

Gusto ko ng lumipat dito! Ahihihihihihihhihiihihhihiihihhihihiihihih. Mabuhay ang Convergys! Meron na bang plano mag-expand yung mga may email support na account. Gusto ko ng kumawala!

Ace Knight, CSG campaign ka? Sa Enterprise yan di ba? Pagkakalam ko yan ang isa sa pinakamadaling account sa CVG. Kaya lang kasi tinubuan na ako ng ugat sa email support at back-office. Sana magkaroon ng opening dyan...snifff, hikbi Sana, sana, sana.

[pc03]

ako din po,paln ko mag apply sa kanila for a certian position but not confident enough kc bak mahirap ang exams...may email support ba sila?

how about the interviews?hope madali lang

[steaminghot_69]

Monday na interview ko... yaiks. Sana magdilang anghel kayong lahat... wish me luck :D

I'll be looking for Gino or Janet. Whoever those people are, sana di naman nila ako takutin.

[steaminghot_69]

Monday na interview ko... yaiks. Sana magdilang anghel kayong lahat... wish me luck :D

I'll be looking for Gino or Janet. Whoever those people are, sana di naman nila ako takutin.

[lil' st.juju]

elow! 6 months nko sa cvg-alabang.. ok ****... sprint ang account ko pero i don't mind... its just havin the right supervisor and teammates... ska nasa syo na rin kung pno mo motivate ang sarili mo sa trabaho. ;)
nag increase na ba nitong july??? di ko naramdaman eh.... =))
well, anyway... sa mga gusto mag-apply, go lang ng go! ala nmang mawawala syo eh....

[qwertyness]

meron ba dito ang nagtraining sa alabang tas may pasok ng sunday? what are the chances na may pasok ng sunday during training? thanks!

[nat4712001]

trainings are usually from monday - saturdays.. with a possibility of going home on sunday mornings.. darn.. sprint lang nagtaas.. kailan ba directv? tagal ko na nagaantay eh ehehehe

[lil' st.juju]

all i can say is... its good workin here... its just really up to you on how you'll motivate yourself in these type of job... ;)

[lil' st.juju]

yun ang di ko alam kung kelan magtataas ang dtv.... mejo may kahirapan din ang sprint... not that i'm saying na di mahirap ang dtv... ;)

[nat4712001]

i know jhow hard sprint is hahaha.. but anyway its how you motivate yourself.. pero sana nga may increase na kami..

[Nina_Myers]

may opening ba ngayon sa Convergys? pano mag-apply dun sa office in alabang?

[orionspear]

okay ba dun sa Convergys sa Espana? kasi balak namin mag-apply dun ng friend ko..

pano po yung application process dun?

[lil' st.juju]

its the same with the with every job application that you do. you may send your resume thru e-mail, or you may apply as walk-in. i think the recruitment process is just the same with all the convergys site, i'm not just that familiar.. :bashful

[nat4712001]

send niyo resumes niyo sa akin ^_^

s_T_E_E_g@yahoo.com then bigyan ko kayo tips >_<

[lil' st.juju]

there you go... :bashful: is erp still ongoing?

[len3303ba]

ei guys u can also send resume and apply as walk in in conevergys alabang,makati,ortigas,commonwealth and cebu..see yah

[lil' st.juju]

tama! if there is a will, there is water.....

[pinoynetwit]

Balita ng bubwits ko lahat daw ng account may increase this August. Totoo ba? Makalusob nga dyan.

[nat4712001]

whoa.. mali bubwit mo... its not true

[lil' st.juju]

di po lahat... ;)

[vrie]

Rant rant rant.

Sigh, I applied in CVG last May for a part-time position and I passed up to the final interview. There were no openings so the interviewer told me to call or email her in August.

Well, I have been calling/e-mailing her since June, and there's no reply. As for the number she gave me ... *tada* "not available for the moment, redirect to assistance" and no one's answering the redirected line.

I mean for 2 months laging wala?

And yea, I went there and personally followed-up my application. Still no word.

Rant rant rant. Hope you guys don't experience this @_@

[lil' st.juju]

aw.... sorry to hear that.... have you tried applying at other sites??

[lil' st.juju]

aw.... sorry to hear that.... have you tried applying at other sites??

[lil' st.juju]

aw.... sorry to hear that.... have you tried applying at other sites??

[skankslayer]

pwede bang part time? for students...=P

[pinoynetwit]

Yung JPM account merong increase daw this August. Meron bang email support vacancies?

[Fusid]

Rant rant rant.

Sigh, I applied in CVG last May for a part-time position and I passed up to the final interview. There were no openings so the interviewer told me to call or email her in August.

Well, I have been calling/e-mailing her since June, and there's no reply. As for the number she gave me ... *tada* "not available for the moment, redirect to assistance" and no one's answering the redirected line.

I mean for 2 months laging wala?

And yea, I went there and personally followed-up my application. Still no word.

Rant rant rant. Hope you guys don't experience this @_@



call their HR ... *okay*

[Greenfire]

Those who are from convergys maybe you can help me...

1.nag hohonor ba ang convergys ng non comepete clause?
2.may opening po ba sa workforce analyst?
3.san nila ni babase *** salary sa exp? i applied at people support may range *** like if u have 6months this is ur basic for 2years e2 naman. ganto rin ba sa convergys? ano po kaya *** figures?
4.mas mataas po ba sweldo ng TSR sa CSR? i really need money kc
5.may comission din *** CSR nila dba?


hope someone will help me thanks a lot!!! ^^

[tech_buff]

hi guys,
straight to the point, bellsouth dissolves its international home networking dept. Good diba!!! bellsouth transferred that account to Convergys Bellsouth
Account, Good pa rin diba, the bad news is that still the same compensation,
no perks, no whatever.

Haaaaaaayyy Buhay CallCenter...

yun lang.

[EKZPERTO]

is it true that there would be an increase? well how abt for the acct chase fraud will it also have an increase?is it only for tenured agents?hope this is not only a hype but a reality..

[RIGOR]

is it true that there would be an increase? well how abt for the acct chase fraud will it also have an increase?is it only for tenured agents?hope this is not only a hype but a reality..

Bigboy, ang pinaka matyagang empleyado ng chase fraud, dapat lang na increasan kayo no.mejo mataas na offer sa iba call centers..*** na pala *** kaibigan mo dito.nag **** e....sayang,nagkaron pa naman ng increase.. regards to trevor kalbo..

[lil' st.juju]

angat ko lang po...... ;)

[melissa99]

1. how much starting basic pay at allowances ng tsr sa isp account sa cvg?
2. ilang percent ang night diff?
3. every ilang weeks or month magpalit ng shift?
thanks! :)

[Greenfire]

1.nag hohonor ba ang convergys ng non compete clause?

[<soul_jah>]

Bigboy, ang pinaka matyagang empleyado ng chase fraud, dapat lang na increasan kayo no.mejo mataas na offer sa iba call centers..*** na pala *** kaibigan mo dito.nag **** e....sayang,nagkaron pa naman ng increase.. regards to trevor kalbo..


correction rigor... hindi ako nag-awol, if that's what you think. nag-terminal leave lang ako.

[<soul_jah>]

Those who are from convergys maybe you can help me...

1.nag hohonor ba ang convergys ng non comepete clause?
2.may opening po ba sa workforce analyst?
3.san nila ni babase *** salary sa exp? i applied at people support may range *** like if u have 6months this is ur basic for 2years e2 naman. ganto rin ba sa convergys? ano po kaya *** figures?
4.mas mataas po ba sweldo ng TSR sa CSR? i really need money kc
5.may comission din *** CSR nila dba?


hope someone will help me thanks a lot!!! ^^


@Greenfire...

i'm no longer with cvg but i can answer all of your questions..

1) yep. they're pretty serious abt the ncc. i remember one time tumawag pa sila sa bahay namin just to verify kung talagang nakatira ako dun.
2) wala po. cvg's workforce is located in cincinnati, OH.. although i've heard na sa Bellsouth meron.
3) yep. same thing. if you have call center exp., may premium.
4) well depende. although generally mas mataas ang pay ng TSR sa CSR, may mga accounts naman sa cvg na cs pero mataas ang pay.
5) if you go to an inbound sales program shempre meron.
*okay* *okay*

[Greenfire]

soul jah....

thnx for answering my question in short ndi *** ako pedi mag apply sa
convergys kc may

" non-compete " clause kami

argh....:bop:

[north2871]

maraming accounts and convergys-commonwealt, however, kaya i moved out of the company kasi, during my time sa convergys commonwealth, i had these bad experiences:

a. ego trippers ang trainers, if you asked a question, they feel threatened and they turn back to you...sasabihin..."do you want to teach this topic instead of me?"

b. nag-aagawan kami ng computers, to the point na wala kang makukuhang upuan, tapos natututo ka maging petiks, and take note yung petiks mode documented at kasama sa evaluation nyo...kasalanan ng system nila tapos mapaparusahan ka nila.

c. computer time at avaya time naghahabulan...this factor also affect your performance and evaluation ...

d. yung timeclock (TKS) nila, sumasabit, instead na one clicking lang, pag di ka na ka clock in, may penalty ka, magbabayad ka sa TL...

e. tapos pag luch break nyo, may i tulog sa sahig, kasi lang tulugan, feeling pulubi sa quiapo, nagbiruan kami minsan nilagyan namin ng baso yung to tapos nilagyan ng coins.

f. there was a time also, lahat ng grades sa centers mababa, coming in from a survey, ang dahilan, ng upgrade ang system ang account, without us knowing, tapos nabigyan kami ng pressure.

g. worse eto, nagpalit sila ng packaging ng health servive provider, from maxicare to intellicare, ang ikinasama, di ka pwede pumunta sa ospital, sa clinic ka lang ng intellicare, di ba nila naisip o subukan ang bagong system na naimplement nila? sinulip na ba nila ang clinics na sinasabi nila. In other words, di ka pwede sa hospital na may complete facilities and they really work out on you, ngayon, parang nanghuhula ang doctors sa clinic, they just provide you with medicine, without submitting you to tests.

at any rate, siguro, if companies would expect professional results from their employees they should start treating their employees professionally too.

[nat4712001]

nagtitipid convergys hehehe,, magtataas raw by october.. still a rumor. not sure kung magkano din.. agents lang daw eh

[Greenfire]

maraming accounts and convergys-commonwealt, however, kaya i moved out of the company kasi, during my time sa convergys commonwealth, i had these bad experiences:

a. ego trippers ang trainers, if you asked a question, they feel threatened and they turn back to you...sasabihin..."do you want to teach this topic instead of me?"

b. nag-aagawan kami ng computers, to the point na wala kang makukuhang upuan, tapos natututo ka maging petiks, and take note yung petiks mode documented at kasama sa evaluation nyo...kasalanan ng system nila tapos mapaparusahan ka nila.

c. computer time at avaya time naghahabulan...this factor also affect your performance and evaluation ...

d. yung timeclock (TKS) nila, sumasabit, instead na one clicking lang, pag di ka na ka clock in, may penalty ka, magbabayad ka sa TL...

e. tapos pag luch break nyo, may i tulog sa sahig, kasi lang tulugan, feeling pulubi sa quiapo, nagbiruan kami minsan nilagyan namin ng baso yung to tapos nilagyan ng coins.

f. there was a time also, lahat ng grades sa centers mababa, coming in from a survey, ang dahilan, ng upgrade ang system ang account, without us knowing, tapos nabigyan kami ng pressure.

g. worse eto, nagpalit sila ng packaging ng health servive provider, from maxicare to intellicare, ang ikinasama, di ka pwede pumunta sa ospital, sa clinic ka lang ng intellicare, di ba nila naisip o subukan ang bagong system na naimplement nila? sinulip na ba nila ang clinics na sinasabi nila. In other words, di ka pwede sa hospital na may complete facilities and they really work out on you, ngayon, parang nanghuhula ang doctors sa clinic, they just provide you with medicine, without submitting you to tests.

at any rate, siguro, if companies would expect professional results from their employees they should start treating their employees professionally too.:bop:


is this for real???l ndi ako makapaniwala ..
taas pa naman tingin ko sa Convergys...:bop:

it's a good company hope they will fix the problems...

[stringer]

awts! kaka pirma ko *** ng kontrata sa kanila. di ko alam to nyay!!
CCT pa *** ako hehehe. sino dito may kilalang magaling na trainor cct?

[zer0_c0oL]

maraming accounts and convergys-commonwealt, however, kaya i moved out of the company kasi, during my time sa convergys commonwealth, i had these bad experiences:

a. ego trippers ang trainers, if you asked a question, they feel threatened and they turn back to you...sasabihin..."do you want to teach this topic instead of me?"

b. nag-aagawan kami ng computers, to the point na wala kang makukuhang upuan, tapos natututo ka maging petiks, and take note yung petiks mode documented at kasama sa evaluation nyo...kasalanan ng system nila tapos mapaparusahan ka nila.

c. computer time at avaya time naghahabulan...this factor also affect your performance and evaluation ...

d. yung timeclock (TKS) nila, sumasabit, instead na one clicking lang, pag di ka na ka clock in, may penalty ka, magbabayad ka sa TL...

e. tapos pag luch break nyo, may i tulog sa sahig, kasi lang tulugan, feeling pulubi sa quiapo, nagbiruan kami minsan nilagyan namin ng baso yung to tapos nilagyan ng coins.

f. there was a time also, lahat ng grades sa centers mababa, coming in from a survey, ang dahilan, ng upgrade ang system ang account, without us knowing, tapos nabigyan kami ng pressure.

g. worse eto, nagpalit sila ng packaging ng health servive provider, from maxicare to intellicare, ang ikinasama, di ka pwede pumunta sa ospital, sa clinic ka lang ng intellicare, di ba nila naisip o subukan ang bagong system na naimplement nila? sinulip na ba nila ang clinics na sinasabi nila. In other words, di ka pwede sa hospital na may complete facilities and they really work out on you, ngayon, parang nanghuhula ang doctors sa clinic, they just provide you with medicine, without submitting you to tests.

at any rate, siguro, if companies would expect professional results from their employees they should start treating their employees professionally too.

" b. nag-aagawan kami ng computers, to the point na wala kang makukuhang upuan, tapos natututo ka maging petiks, and take note yung petiks mode documented at kasama sa evaluation nyo...kasalanan ng system nila tapos mapaparusahan ka nila.

c. computer time at avaya time naghahabulan...this factor also affect your performance and evaluation ... "

were there instances that the difference in avaya and TKS time indeed affected your evaluation???or was there ever a time that you got sanctioned due to seat shortage???

"tapos pag luch break nyo, may i tulog sa sahig, kasi lang tulugan, feeling pulubi sa quiapo, nagbiruan kami minsan nilagyan namin ng baso yung to tapos nilagyan ng coins"

perhaps because not many are expected to sleep during their lunch time....or is expected to bring a sleeping bag if in case he/she wants to sleep...good thing there was a place to sleep it's just that walang matress...although in some other sites there are....


"there was a time also, lahat ng grades sa centers mababa, coming in from a survey, ang dahilan, ng upgrade ang system ang account, without us knowing, tapos nabigyan kami ng pressure"

how was the pressure given??? were you forced to do something outside of your job description???

but good thing you moved out of the company na rin...
if you had genuine concerns during your stay you could have addressed that to your immediate superior di ba??? *okay*

[rev4maite]

may email support openings po ba?

[Altwegg]

soul_jah, welcome to the other side.

:glee:

[bourbon]

awts! kaka pirma ko *** ng kontrata sa kanila. di ko alam to nyay!!
CCT pa *** ako hehehe. sino dito may kilalang magaling na trainor cct?

Eric Magundayao and Ms. Glory... I forgot her surname though.... :bashful:

[stringer]

Eric Magundayao and Ms. Glory... I forgot her surname though.... :bashful:

hehehe! kase trainor ko si Paolo Encina eh. :rotflmao: kulit nya grabe!!!:lol:

[kumagcow]

Pasingit lang po, Hi PEXERS sa thread na itoh!!!! sa mga naghahanap ng work na iba please email me your name and contact number for a new technical account here in Eastwood City. A very promising package awaits you!


Qualifications:

->6 months call center experience (IT SUPPORT - ISP/HARDWARE)
->Certification is a plus
->IT Graduate
->Knowledge in basic netowrking devices
->Account Netgear
->Starting Basic Range is 15K-17K then upon regularization 18K+
->Plus night differential and allowance
->Workplace is in Eastwood, it would be convenient if you live in QC right?!

If you like it, please send me your name and contact number and you will definitely hear from us.

Huwag pahuhuli! Huwag magstay sa mga work na walang growth! Preferred po namin yung mga former technical accounts ang handled!

Send it now!

princetroy_cool@walla.com or PM me here

Ang hindi magsend baka maging ugly! :)

Thanks MODS!

[con12]

ano yung nabasa kong opening about multi-lingual ba yun? yun may chinese?

[underbridge1983]

eric was my cct trainr b4

[kudlit2000]

hi cvg peeps. FGD kami kanina. Bad news. Hindi totoo ang chismax na salary increase sa October. So wag na umasa para wag mabigo. Kakasabi lang ng OM kanina. Sa Alabang daw may increase pero sa ibang sites medyo malabo.

[feverish102]

gloria sicam is the best cct trainor. re increase alabang lang meron, lahat ng mareregular after july 1 2006. next year pa ata sa ibang sites pag maganda feedback sa alabang

[vladimir_archer]

sa mga interested mag-apply nere in convergys..

text me @ 09186635200 or 09225280430

[zomatry]

I applied here last month tapos i noticed na ma-RETAKE yung exam!!
Bakit ganun? Bumaba na ba ang standards ng CONVERGYS?

Sa Ortigas me nag-apply!

[nat4712001]

confirmed a ba daw talag yung sa alabang?

[pandaypira]

Bali-balita ay sa may sprint account daw oo. Plus 1k ata sa basic nila. Sa account namin mukhang malabo talaga eh. Your reward for a good day's work is more work... Daming nakakaasar sa account namin, pero pinakanakakaasar sa amin ay yung limited oppurtunities for growth. Homenetworking was added to our list of duties, added queue, added work, no compensation whatsoever. And worst of all, limited training. most of the troubleshooting we do, we either learned from our officemates who had prior experience or by ourselves... Wish ko lang (kay Vicki Morales ko na lang siguro hihingin dahil bingi management eh) na may additional training man lang tyo or update training tungkol sa computers and networking dahil wala na yung sinasabing scope of support. At kapag homenetworking issue, di ka pwedeng mag-escalate sa level 2, now what the hell are the level 2's for? Can they just increase the pay to match those of the level 2's???

And sometimes it never really is the work or the pay that determines if you want to stay in a company, sometimes it is the respect that you know each and everyone deserves. Sometimes people just want respect, to be heard and to be considered as part of the whole of things...

[marienella_m]

very well said panday!! *okay*
do i know you? :D

[zer0_c0oL]

sabihin nyo kaya yan sa TL nyo...malay nyo may mangyari di ba??? lalo na kung maraming agents na ang may ganyang sentiments....di naman siguro nila gugustuhing maubusan ng agents...chaka i think that issue is confined to your account lang...lateral transfer kaya haha???*okay*


kawawang B*LL***TH agents...haay...*okay*

[LaGUNaMAN]

^Pre, musta.. di na kita nakikitang nagpo-post sa kabila ah. hehe..

Yup, agree ako na sa TL dapat sabihin Bro. Pero ang problema, kahit mga TL gusto na din mag resign sa B*LL***TH. Kawawa mga Techs, dagdag work alang dagdag compensation.

Teka pandaypira at marienella_m, kilala ko ba kayo? LMAO!!! :rotflmao:

[MAPdaikirai]

Bali-balita ay sa may sprint account daw oo. Plus 1k ata sa basic nila. Sa account namin mukhang malabo talaga eh. Your reward for a good day's work is more work... Daming nakakaasar sa account namin, pero pinakanakakaasar sa amin ay yung limited oppurtunities for growth. Homenetworking was added to our list of duties, added queue, added work, no compensation whatsoever. And worst of all, limited training. most of the troubleshooting we do, we either learned from our officemates who had prior experience or by ourselves... Wish ko lang (kay Vicki Morales ko na lang siguro hihingin dahil bingi management eh) na may additional training man lang tyo or update training tungkol sa computers and networking dahil wala na yung sinasabing scope of support. At kapag homenetworking issue, di ka pwedeng mag-escalate sa level 2, now what the hell are the level 2's for? Can they just increase the pay to match those of the level 2's???

And sometimes it never really is the work or the pay that determines if you want to stay in a company, sometimes it is the respect that you know each and everyone deserves. Sometimes people just want respect, to be heard and to be considered as part of the whole of things...


pandaypira, I share your pains. I am one of the team leads here in your account (teka ***...PBComm ka ba o CMW?) To answer your question on why di ka pwede magescalate sa Tier 2 pag homenet, kasi pareho *** kayo ng training na natanggap... in short, kapyos din sila sa training. Sucks but true (Tier 2 din ako dati e). I should be able to relate kasi pioneer ako ng account na to, and it was a hell of a lot happier back when CVG was CVG, not a political account. It hurts more to know na kinakamote agents mo and you cant do anything about it.

As far as training goes, well...PBComm ako e...kaninong cluster ka ba? Maybe I can help....

[zer0_c0oL]

pandaypira, I share your pains. I am one of the team leads here in your account (teka ***...PBComm ka ba o CMW?) To answer your question on why di ka pwede magescalate sa Tier 2 pag homenet, kasi pareho *** kayo ng training na natanggap... in short, kapyos din sila sa training. Sucks but true (Tier 2 din ako dati e). I should be able to relate kasi pioneer ako ng account na to, and it was a hell of a lot happier back when CVG was CVG, not a political account. It hurts more to know na kinakamote agents mo and you cant do anything about it.

As far as training goes, well...PBComm ako e...kaninong cluster ka ba? Maybe I can help....


ayan maniwala ka jan...isa yang sa pinakamatinong TL sa B*LL***TH...*okay*

[pandaypira]

Ewan ko LaGUNaMAN, baka nga kakilala kita... :D

Well, TL's no longer have an ounce of insight or say on the decision-making process. Even the TL's, Level 2's and some other person's in and out of the floor know what the issue is and just have the same sentiments. Most of which really just wanted to get out of the whole enchalada. And a common thing you here on the floor nowadays are people's plans of resigning and transferring to other companies. Or how little the (mis)management cares about the sentiments of the agents, that they would just let people resign feeling they can easily replace people and just re-hire. And people no longer talk in mumbled words or in hushed silence, but loudly and coherently for anyone who's 10ft away to hear...
And to think (mis)management is just roaming around the floor everyday, perhaps hoping not to hear or simply that they might already be deaf and dumb to it. Because up until now, there's not even a hint of any effort to alleviate the floors morale. We're not looking for a full-proof plan to have everything corrected right then and there, but H*LL, not even a sign that they do care. What we do see are a lot of new hires, and new transition agents. What a way to boost (mis)management's image on how they value there workforce... =p

[MAPdaikirai]

some of us try to make life easier in this account....but then again we're only TLs. I for one advocate an agent's lateral transfer, as I am on the verge of giving up hope on this account. There is no such thing as growth here, but on the overall I still believe that CVG is the best, in terms of name and facilities. It just so happens to be in another account :)

[pandaypira]

some of us try to make life easier in this account....but then again we're only TLs. I for one advocate an agent's lateral transfer, as I am on the verge of giving up hope on this account. There is no such thing as growth here, but on the overall I still believe that CVG is the best, in terms of name and facilities. It just so happens to be in another account :)

Well said! And yep, I know you do what you can. And yes, I believe that CVG is still the best in terms of stability and benefits. But as you said, it happens to be on the other accounts... Hehehe.

Master, sana nga eh makapaglateral yung may mga gusto. Kasi yung ibang gusto na talaga eh nahohold dito eh... Ilalapit na lang po namin sa inyo kapag may kakilala kaming gustong makalipat at nahihirapan...

By the way, on the upside for CVG, for anyone else's info, ok daw sa yahoo account ng CVG. We've been hearing good reviews sa mga nakalipat na delingkwente dito sa account ng B*L*S. Bakit nga ganun, yung may mga may sayad pa yung madaling nakakalipat at yung mga magagaling na gustong lumipat ang parang di pinapayagan...

Hehehe.

Thanks master!
I have my sentiments, I'm already trying to see how I can work it out. Or at least, look at my options ;)

[brad-pogi]

maraming accounts and convergys-commonwealt, however, kaya i moved out of the company kasi, during my time sa convergys commonwealth, i had these bad experiences:

a. ego trippers ang trainers, if you asked a question, they feel threatened and they turn back to you...sasabihin..."do you want to teach this topic instead of me?"

b. nag-aagawan kami ng computers, to the point na wala kang makukuhang upuan, tapos natututo ka maging petiks, and take note yung petiks mode documented at kasama sa evaluation nyo...kasalanan ng system nila tapos mapaparusahan ka nila.

c. computer time at avaya time naghahabulan...this factor also affect your performance and evaluation ...

d. yung timeclock (TKS) nila, sumasabit, instead na one clicking lang, pag di ka na ka clock in, may penalty ka, magbabayad ka sa TL...

e. tapos pag luch break nyo, may i tulog sa sahig, kasi lang tulugan, feeling pulubi sa quiapo, nagbiruan kami minsan nilagyan namin ng baso yung to tapos nilagyan ng coins.

f. there was a time also, lahat ng grades sa centers mababa, coming in from a survey, ang dahilan, ng upgrade ang system ang account, without us knowing, tapos nabigyan kami ng pressure.

g. worse eto, nagpalit sila ng packaging ng health servive provider, from maxicare to intellicare, ang ikinasama, di ka pwede pumunta sa ospital, sa clinic ka lang ng intellicare, di ba nila naisip o subukan ang bagong system na naimplement nila? sinulip na ba nila ang clinics na sinasabi nila. In other words, di ka pwede sa hospital na may complete facilities and they really work out on you, ngayon, parang nanghuhula ang doctors sa clinic, they just provide you with medicine, without submitting you to tests.

at any rate, siguro, if companies would expect professional results from their employees they should start treating their employees professionally too.

wow, i didn't know commonweath is experiencing hot/slip seating too? so this is a company-wide phenomenon pala. hahaha... oh well, Convergys USA and Convergys Phils seem to be two different companies. so they can't afford to provide individual headsets, maintaining super obsolete avaya phones, downgrading health benefits from the reputable MaxiCare to a small-time Intellicare. Good luck!

hi cvg peeps. FGD kami kanina. Bad news. Hindi totoo ang chismax na salary increase sa October. So wag na umasa para wag mabigo. Kakasabi lang ng OM kanina. Sa Alabang daw may increase pero sa ibang sites medyo malabo.

convergys pa, it's just a name. there's no way u can think of sumthing that the company is giving what their employees deserve. OutThinking OutDoing their own employees eh. :rotflmao:

[mikautada]

hi to all!! im also fr the same acct as panday pira and the others.
im also one of the pioneers but im originally fr the dial acct and then after a year i transferred to dsl.
i share the same sentiments as the others, im already frustrated with what's happening with the acct. that added burden was a very big mistake, and the management unfortunately is doing nothing abt the sentiments of the agents.
another thing that angers me is the arrival of a lot of new tls that came fr other companies. there are a lot of agents who are very much qualified to become tls, but that stupid mdp just keeps on flunking them. im starting to believe that there's no growth here,agents will remain as agents unless they have a powerful backer.
our sentiments may sound sour graping but its also hard to leave the company, im here for 2 yrs and this is my very first job..but if these problems persists, then i have no choice but look for greener pastures.

[zer0_c0oL]

Well said! And yep, I know you do what you can. And yes, I believe that CVG is still the best in terms of stability and benefits. But as you said, it happens to be on the other accounts... Hehehe.

Master, sana nga eh makapaglateral yung may mga gusto. Kasi yung ibang gusto na talaga eh nahohold dito eh... Ilalapit na lang po namin sa inyo kapag may kakilala kaming gustong makalipat at nahihirapan...

By the way, on the upside for CVG, for anyone else's info, ok daw sa yahoo account ng CVG. We've been hearing good reviews sa mga nakalipat na delingkwente dito sa account ng B*L*S. Bakit nga ganun, yung may mga may sayad pa yung madaling nakakalipat at yung mga magagaling na gustong lumipat ang parang di pinapayagan...

Hehehe.

Thanks master!
I have my sentiments, I'm already trying to see how I can work it out. Or at least, look at my options ;)



Well totoo nga po yan...ok nga po sa yahoo hehehe...i can be a living witness to that....*okay* *okay* *okay*

[brad-pogi]

Bali-balita ay sa may sprint account daw oo. Plus 1k ata sa basic nila. Sa account namin mukhang malabo talaga eh. Your reward for a good day's work is more work... Daming nakakaasar sa account namin, pero pinakanakakaasar sa amin ay yung limited oppurtunities for growth. Homenetworking was added to our list of duties, added queue, added work, no compensation whatsoever. And worst of all, limited training. most of the troubleshooting we do, we either learned from our officemates who had prior experience or by ourselves... Wish ko lang (kay Vicki Morales ko na lang siguro hihingin dahil bingi management eh) na may additional training man lang tyo or update training tungkol sa computers and networking dahil wala na yung sinasabing scope of support. At kapag homenetworking issue, di ka pwedeng mag-escalate sa level 2, now what the hell are the level 2's for? Can they just increase the pay to match those of the level 2's???

And sometimes it never really is the work or the pay that determines if you want to stay in a company, sometimes it is the respect that you know each and everyone deserves. Sometimes people just want respect, to be heard and to be considered as part of the whole of things...

isn't Home Networking technically a higher level compared to basic DSL queue? one thing i really hate about our company is the training. it's too informal, walang direction as in! this is where i experienced the worst training ever! during our transition, we didn't have individual computers sa training namin. i mean, how will we learn if everything was just verbal? imagine that? we have this "huddle room" as they call it. it's where our instructors teach us troubleshooting stuff verbally tapos kami **** naka squat on the floor. yung trainer namin is mentioning a lot of terms na wala man lang visual aid. hahaha... parang public school. :bop: our training (communications and technical training) lasts for only 6 weeks compared to other companies na at least 10 weeks. now that we're taking in calls, they're blaming us bakit daw mataas Team AHT namin. nyaks?! :bop: :lol:

[zer0_c0oL]

hi to all!! im also fr the same acct as panday pira and the others.
im also one of the pioneers but im originally fr the dial acct and then after a year i transferred to dsl.
i share the same sentiments as the others, im already frustrated with what's happening with the acct. that added burden was a very big mistake, and the management unfortunately is doing nothing abt the sentiments of the agents.
another thing that angers me is the arrival of a lot of new tls that came fr other companies. there are a lot of agents who are very much qualified to become tls, but that stupid mdp just keeps on flunking them. im starting to believe that there's no growth here,agents will remain as agents unless they have a powerful backer.
our sentiments may sound sour graping but its also hard to leave the company, im here for 2 yrs and this is my very first job..but if these problems persists, then i have no choice but look for greener pastures.



sad to hear that.....still being in the company that you have served for the past 2 years really means there is something about the company that you love...and to think that reasons to leave starts to become piled up should mean there is something wrong....and i've also witnessed that since i was with this account for over a year....

"im starting to believe that there's no growth here,agents will remain as agents unless they have a powerful backer." but i completely disagree to this...i can't blame you folks if you believe that this is the case...but on a personal experience i don't think so...i'm proud to say that i didn't have to kiss anybody's *** to get promoted....

"that angers me is the arrival of a lot of new tls that came fr other companies. there are a lot of agents who are very much qualified to become tls, but that stupid mdp just keeps on flunking them." i agree that for a tenured agent this is really discouraging...instead of seeing one of your co-agents become a TL someday which would make you strive harder as well looking forward to the opportunity that you will become a TL as well, you will see a person you haven't seen in your entire life and learn that he or she is your new TL.....

but that is not because mdp keeps on flunking them....we have a few agents from our account who became TLs recently...so it means even if you are in that account you can still grow...it just so happened that those TLs who got promoted are already in a different account...good for them though....*okay*

[MAPdaikirai]

brad-pogi, a TL has no right to expect low AHT from you with the kind of training you receive from PST. I know most of the trainers in PST, some of them go back when we were still in Rob Ortigas. Tenure is one thing, but the job aids and training that they themselves receive is quite a different story...

If you are after training, there is one being formulated, mainly to address those who really need the training in terms of stats and phone handling performance. Why not sign up for this class? Ask your TL to look up the list that the QSP has for training, maybe he can include you in the list.

Again, we try what we can......:)

[brad-pogi]

brad-pogi, a TL has no right to expect low AHT from you with the kind of training you receive from PST. I know most of the trainers in PST, some of them go back when we were still in Rob Ortigas. Tenure is one thing, but the job aids and training that they themselves receive is quite a different story...

If you are after training, there is one being formulated, mainly to address those who really need the training in terms of stats and phone handling performance. Why not sign up for this class? Ask your TL to look up the list that the QSP has for training, maybe he can include you in the list.

Again, we try what we can......:)

this isn't just my concern. i'm speaking in behalf of my team mates or perhaps all the newbies in this company. manageable **** stats ko for now, i have experience na kse. its just so disappointing. syempre we can't avoid comparing this company with this and that. just to clarify, i have nothing against the product specific training. our trainer was doin a great job even though it was obvious that our curriculum was shortened, missing a lot of important stuff. haha. during transition, expectations namin lahat didn't meet. and of course, we already raised this concern with the management.

[zer0_c0oL]

this isn't just my concern. i'm speaking in behalf of my team mates or perhaps all the newbies in this company. manageable **** stats ko for now, i have experience na kse. its just so disappointing. syempre we can't avoid comparing this company with this and that. just to clarify, i have nothing against the product specific training. our trainer was doin a great job even though it was obvious that our curriculum was shortened, missing a lot of important stuff. haha. during transition, expectations namin lahat didn't meet. and of course, we already raised this concern with the management.


with management??? how??? through your tl or om??? wala lang hopefully they will address your concerns...siguro naman unless you're on the most popular account...hehehe...*okay*

[pandaypira]

brad-pogi, a TL has no right to expect low AHT from you with the kind of training you receive from PST. I know most of the trainers in PST, some of them go back when we were still in Rob Ortigas. Tenure is one thing, but the job aids and training that they themselves receive is quite a different story...

If you are after training, there is one being formulated, mainly to address those who really need the training in terms of stats and phone handling performance. Why not sign up for this class? Ask your TL to look up the list that the QSP has for training, maybe he can include you in the list.

Again, we try what we can......:)


Can I, a tenured agent, also signed for this class??? :rotflmao:

Because we tenured agents seemed to be taking this abuse for quite a long time now... Being already good at what you do here only means you deserve to receive more workload without even a sorry or a thank you from the powers that be. They easily pull out the delinquent ones for some "petiks time" and let the reliable ones take the brunt of an unending call queue. And we all know that this is all for naught for those great old ones because we don't have an incentive plan whatsoever. Convergys has the lowest incentive plan of any decent call center I know. And you pray to heaven and hell that the long wait queue doesn't anger the customer enough to give a dissatisfied survey. And here you are, tired as a donkey on its last legs hoping to get a good evaluation for the month and the quarter for a meager bonus and the hope of getting a decnt increase come the start of the year. Which, is perofrmance-based and could only net you a maximum of 15% and could even go as low as 2% when the mandatory increase set by the labor code I believe is 10%... If the company thinks you really did a piss-poor performance, they should terminate the person rather than insult the person by giving them a 2% increase... And guess what we get for being the top performer for the month or even the quarter... SO! DEX! HO! Not 5k, not 2k, not even 1k! But we get a Php500 SO! DEX ! HO! gift certificate... :rotflmao: As master said, I also miss the times when the circle of 10 of the month got 1.5K and when CVG was still CVG and not TELE***H :rotflmao:

[zer0_c0oL]

Can I, a tenured agent, also signed for this class??? :rotflmao:

Because we tenured agents seemed to be taking this abuse for quite a long time now... Being already good at what you do here only means you deserve to receive more workload without even a sorry or a thank you from the powers that be. They easily pull out the delinquent ones for some "petiks time" and let the reliable ones take the brunt of an unending call queue. And we all know that this is all for naught for those great old ones because we don't have an incentive plan whatsoever. Convergys has the lowest incentive plan of any decent call center I know. And you pray to heaven and hell that the long wait queue doesn't anger the customer enough to give a dissatisfied survey. And here you are, tired as a donkey on its last legs hoping to get a good evaluation for the month and the quarter for a meager bonus and the hope of getting a decnt increase come the start of the year. Which, is perofrmance-based and could only net you a maximum of 15% and could even go as low as 2% when the mandatory increase set by the labor code I believe is 10%... If the company thinks you really did a piss-poor performance, they should terminate the person rather than insult the person by giving them a 2% increase... And guess what we get for being the top performer for the month or even the quarter... SO! DEX! HO! Not 5k, not 2k, not even 1k! But we get a Php500 SO! DEX ! HO! gift certificate... :rotflmao: As master said, I also miss the times when the circle of 10 of the month got 1.5K and when CVG was still CVG and not TELE***H :rotflmao:

baka when B*S is still CVG hehehe...CVG is still CVG pa naman eh...baka akalain ng mga tao company-wide yung issue eh...hehehe....

:) *okay* *okay*

[brad-pogi]

with management??? how??? through your tl or om??? wala lang hopefully they will address your concerns...siguro naman unless you're on the most popular account...hehehe...*okay*

the tech account in ortigas is the most popular diba? during our first few days in transition somebody walked in and asked for feedback. forward daw to OM concerns namin. pero again, it wasn't formal or "professional" discussion namin so i really doubt if people up there would listen. :hmm: or maybe because they're hearing the same concerns since the previous waves pa.

[brad-pogi]

Can I, a tenured agent, also signed for this class??? :rotflmao:

Because we tenured agents seemed to be taking this abuse for quite a long time now... Being already good at what you do here only means you deserve to receive more workload without even a sorry or a thank you from the powers that be. They easily pull out the delinquent ones for some "petiks time" and let the reliable ones take the brunt of an unending call queue. And we all know that this is all for naught for those great old ones because we don't have an incentive plan whatsoever. Convergys has the lowest incentive plan of any decent call center I know. And you pray to heaven and hell that the long wait queue doesn't anger the customer enough to give a dissatisfied survey. And here you are, tired as a donkey on its last legs hoping to get a good evaluation for the month and the quarter for a meager bonus and the hope of getting a decnt increase come the start of the year. Which, is perofrmance-based and could only net you a maximum of 15% and could even go as low as 2% when the mandatory increase set by the labor code I believe is 10%... If the company thinks you really did a piss-poor performance, they should terminate the person rather than insult the person by giving them a 2% increase... And guess what we get for being the top performer for the month or even the quarter... SO! DEX! HO! Not 5k, not 2k, not even 1k! But we get a Php500 SO! DEX ! HO! gift certificate... :rotflmao: As master said, I also miss the times when the circle of 10 of the month got 1.5K and when CVG was still CVG and not TELE***H :rotflmao:

whoa, what a revelation pandaypira *okay*

[mikautada]

ok ang thread na 'to..labasan ng sama ng loob!! Lol!!:rotflmao:
di na ako magtataka kung mamaya nasa surf control na naman ang pex!!!!:rotflmao: :rotflmao:

[zer0_c0oL]

ok ang thread na 'to..labasan ng sama ng loob!! Lol!!:rotflmao:
di na ako magtataka kung mamaya nasa surf control na naman ang pex!!!!:rotflmao: :rotflmao:


kayang kaya naman lusutan yan kahit may surf control....kayo pa eh mga technical agents nga kayo hehehe....*okay*

[pandaypira]

Ibig sabihin lang niyan...:hmm:

Nakaproxy na naman ang karamihan... :rotflmao: :rotflmao: :rotflmao:

[mikautada]

anong shifts sa yahoo? totoo ba na latest ang 12-9am?
heard na petiks din daw? how true is that? how's om pauline?:)

[zer0_c0oL]

anong shifts sa yahoo? totoo ba na latest ang 12-9am?
heard na petiks din daw? how true is that? how's om pauline?:)


petiks??? di naman...masaya lang siguro mga tao kaya hindi stressed....*okay*

[stringer]

kung petiks na work hanap nio wag convergys ang piliin nio. ehehehhe! pero enjoy **** mga people dito.

[MAPdaikirai]

Can I, a tenured agent, also signed for this class??? :rotflmao:

Because we tenured agents seemed to be taking this abuse for quite a long time now... Being already good at what you do here only means you deserve to receive more workload without even a sorry or a thank you from the powers that be. They easily pull out the delinquent ones for some "petiks time" and let the reliable ones take the brunt of an unending call queue. And we all know that this is all for naught for those great old ones because we don't have an incentive plan whatsoever. Convergys has the lowest incentive plan of any decent call center I know. And you pray to heaven and hell that the long wait queue doesn't anger the customer enough to give a dissatisfied survey. And here you are, tired as a donkey on its last legs hoping to get a good evaluation for the month and the quarter for a meager bonus and the hope of getting a decnt increase come the start of the year. Which, is perofrmance-based and could only net you a maximum of 15% and could even go as low as 2% when the mandatory increase set by the labor code I believe is 10%... If the company thinks you really did a piss-poor performance, they should terminate the person rather than insult the person by giving them a 2% increase... And guess what we get for being the top performer for the month or even the quarter... SO! DEX! HO! Not 5k, not 2k, not even 1k! But we get a Php500 SO! DEX ! HO! gift certificate... :rotflmao: As master said, I also miss the times when the circle of 10 of the month got 1.5K and when CVG was still CVG and not TELE***H :rotflmao:


I guess we are lloking at the wrong side of the coin..or at least we kinda forgot to clarify things. I apologize if you feel as if you are on the losing end of the rope, where a "Problem" agent gets more "Petiks" time while you take your calls the entire shift. The training is supposedly designed to address coaching needs for the lower bracket of agents..meaning you're kinda failing for lack fo a better word. I myself understand that being tenured does not necessarily mean you're always good to go, much like a wind-up toy. One of the main concerns or an essential task for a Team Lead is to maintain the caliber of talent your agents have. With this in mind, why dont you approach me (I think you know who I am anyways...just look for the few Wave 1 Team Leads who were previously Tier 2) and we'll see what we can do, neh?

[LaGUNaMAN]

...As master said, I also miss the times when the circle of 10 of the month got 1.5K and when CVG was still CVG and not TELE***H ...

Very insightful.

[kornelieux]

very well said panday!! *okay*
do i know you? :D

i think i know you as well....

nice comments...
am enjoyin this thread...
keep it coming...
giving me more reasons to consider moving out...

[pandaypira]

kornelieux...

i think i know you as well...
hehehehe
well, at least you could be only one of two persons that come to mind ;)

moving out is really supposed to be the last option...
but i still am trying to think of the reasons why we should stay...

we normally state what we don't have or what we don't get in or from the company...
or where other companies fail at at there operations...
but i what i would like to determine are the reasons why i am still here...
its not like i don't have better offers from other companies or that i accomplish a lot here...
what i just really wanted to figure out is why i should stay...

And Lagunaman, yes, its the TELE***H environment here now...
plain and crappy :D
good thing you already moved out and wasn't able to experience it first hand... ;)

[nat4712001]

ako nga nabubuwist sa tl ko at times.. tapos *** om akakbwist dito lang ako sa south hehehe.. then hinde na talaga kami bibgyan ng TLdamn.. 2 teams handled by a tL... coachings done arent even proper anymore.. nagkuksang loob na nga ako magbarge at monit ng team mate T_T....

[souljah_boy]

Meron bang PEXer dito nasa survey account?
and yeah, Gloria Sicam is a great trainer

[zer0_c0oL]

kornelieux...

i think i know you as well...
hehehehe
well, at least you could be only one of two persons that come to mind ;)

moving out is really supposed to be the last option...
but i still am trying to think of the reasons why we should stay...

we normally state what we don't have or what we don't get in or from the company...
or where other companies fail at at there operations...
but i what i would like to determine are the reasons why i am still here...
its not like i don't have better offers from other companies or that i accomplish a lot here...
what i just really wanted to figure out is why i should stay...

And Lagunaman, yes, its the TELE***H environment here now...
plain and crappy :D
good thing you already moved out and wasn't able to experience it first hand... ;)


yeah don't consider moving out for now...attrition is the last thing convergys wants to happen with their workforce...if you think things aren't going the way they should be...you can consider transferring to another account as an option perhaps...*okay*

[kudlit2000]

nagkaron na ulit ng avail!!!
ilang minutes lang pero meron na ulit. sana pede pa rin OT. =)

[panjie_nicole]

petiks??? di naman...masaya lang siguro mga tao kaya hindi stressed....*okay*

ei, voice support din bang yahoo?or e-mail support??
kayo *** nasa 8th flr ng cvg1 right??
hay, kami *** nasa 3rd floor..
i wonder, kung makakalipat kami jan, kahit di me galing
tech accnt..

saka permanent shift ba un 12-9am?or pm??
pa-pm naman kung bawal sagutin dito..hehe..
thanx..

[11th_Karma]

ask ko *** po kng may part-time openings sa p.campa site nyo? what sched po un? thanks!

[pandaypira]

Well...
I really don't give a sh*t sa queue or sa workforce...
They didn't do anything for me...
Nor do I give a d*amn about the attrition rate...
It only goes to show that there is something really really wrong with the company/account if attrition is that HIGH!

[cutpie]

I hear y'all! CVG has changed a lot since those nitwits from T*l@T@ch moved in. Talk about [mis]management and they've very good at it. I think they may have mastered on that!

[cutpie]

Well...
I really don't give a sh*t sa queue or sa workforce...
They didn't do anything for me...
Nor do I give a d*amn about the attrition rate...
It only goes to show that there is something really really wrong with the company/account if attrition is that HIGH!
The attrition is really not that high if you look at the percentage. It's just about 8% of the headcount. So if the headcount is 380 agents, the monthly attriton rate is about 30.4 agents! harharhar!

[cutpie]

oo nah JO ko na tom. welcome convergys nako... wala ng atrasan.. ***** may bago akong problema *** ba kaung alam na room for rent good for two persons


do i know you? :love:

[cutpie]

oo nah JO ko na tom. welcome convergys nako... wala ng atrasan.. ***** may bago akong problema *** ba kaung alam na room for rent good for two persons


do i know you? :love:

[cutpie]

oo nah JO ko na tom. welcome convergys nako... wala ng atrasan.. ***** may bago akong problema *** ba kaung alam na room for rent good for two persons


do i know you? :love:

[cutpie]

oo nah JO ko na tom. welcome convergys nako... wala ng atrasan.. ***** may bago akong problema *** ba kaung alam na room for rent good for two persons


do i know you? :love:

[pandaypira]

The attrition is really not that high if you look at the percentage. It's just about 8% of the headcount. So if the headcount is 380 agents, the monthly attriton rate is about 30.4 agents! harharhar!


Hehehe...

Well as you said it still not that high... But monthly? So it means that before the year ends, its like you already replaced the whole damn floor's roster...

30.4 x 12 = 364.8...

Hehehe

[pandaypira]

The attrition is really not that high if you look at the percentage. It's just about 8% of the headcount. So if the headcount is 380 agents, the monthly attriton rate is about 30.4 agents! harharhar!


Hehehe...

Well as you said it still not that high... But monthly? So it means that before the year ends, its like you already replaced the whole damn floor's roster...

30.4 x 12 = 364.8...

Hehehe

[stringer]

hi cvg peeps. FGD kami kanina. Bad news. Hindi totoo ang chismax na salary increase sa October. So wag na umasa para wag mabigo. Kakasabi lang ng OM kanina. Sa Alabang daw may increase pero sa ibang sites medyo malabo.

anong account daw ito? hehehe :D

[stringer]

some of us try to make life easier in this account....but then again we're only TLs. I for one advocate an agent's lateral transfer, as I am on the verge of giving up hope on this account. There is no such thing as growth here, but on the overall I still believe that CVG is the best, in terms of name and facilities. It just so happens to be in another account :)

ok na sana yung benefits kaya *** :depressed: sabi nga nila bat naging intellicare *** health benefits naten? :hmm:

[stringer]

isn't Home Networking technically a higher level compared to basic DSL queue? one thing i really hate about our company is the training. it's too informal, walang direction as in! this is where i experienced the worst training ever! during our transition, we didn't have individual computers sa training namin. i mean, how will we learn if everything was just verbal? imagine that? we have this "huddle room" as they call it. it's where our instructors teach us troubleshooting stuff verbally tapos kami **** naka squat on the floor. yung trainer namin is mentioning a lot of terms na wala man lang visual aid. hahaha... parang public school. :bop: our training (communications and technical training) lasts for only 6 weeks compared to other companies na at least 10 weeks. now that we're taking in calls, they're blaming us bakit daw mataas Team AHT namin. nyaks?! :bop: :lol:

awts! totoo ba yan? :( pero dito naman sa alabang ok naman ang training. individual computers **** eh ehehe :D pero napansin ko mas masarap ang libreng kape sa insular kesa dito eheheh :rotflmao:

[^Cross^]

Hehehe...

Well as you said it still not that high... But monthly? So it means that before the year ends, its like you already replaced the whole damn floor's roster...

30.4 x 12 = 364.8...

Hehehe

monthly or annually... 364.8 agents lost to attrition may seem big to some, but given that convergys is targeting a headcount of 9500 by end 2006, then the 364.8 doesnt seem too high --- 365 (rounded it up) is about 3.8%

but, all the same, the lower the attrition rate, the better since recruitment & training takes time and money

[Garha]

guys may FI ako bukas... tips naman thanks

[manolo_moreno]

Check! it's the number 1 call center in the world. And they do have tech support. The offer depends on your experience, no experience you'll probably land in the 13k basic +++ food allowance and transpo. mga 16k siguro aabutin. but if you have six months onwards of call center experience...You can negotiate your way to a higher pay. but the initial offer for experienced reps is always higher than newbies in the business...the environment is really good... hindi ka ma bu burn out.... plus... they have the best and I MEAN the BEST... CCT training. You'll really improve a lot. ika nga " after the training you will have an impeccable command of the english language." you'll be good. and take note, your market value will soar even higher.

[rexieboy]

Check! it's the number 1 call center in the world. And they do have tech support. The offer depends on your experience, no experience you'll probably land in the 13k basic +++ food allowance and transpo. mga 16k siguro aabutin. but if you have six months onwards of call center experience...You can negotiate your way to a higher pay. but the initial offer for experienced reps is always higher than newbies in the business...the environment is really good... hindi ka ma bu burn out.... plus... they have the best and I MEAN the BEST... CCT training. You'll really improve a lot. ika nga " after the training you will have an impeccable command of the english language." you'll be good. and take note, your market value will soar even higher.

Have you tried the cct trainings of other call centers? yeah, their cct is fun and good but i've seen better trainings than that. And for tech support, that salary is low, man. *peace*

[zer0_c0oL]

Have you tried the cct trainings of other call centers? yeah, their cct is fun and good but i've seen better trainings than that. And for tech support, that salary is low, man. *peace*


nakailang CCT ka na ba dude....mukang nakarami ka na ha...*okay*

[cutpie]

monthly or annually... 364.8 agents lost to attrition may seem big to some, but given that convergys is targeting a headcount of 9500 by end 2006, then the 364.8 doesnt seem too high --- 365 (rounded it up) is about 3.8%

but, all the same, the lower the attrition rate, the better since recruitment & training takes time and money



That is just for 1 account. The rest also have attrition ranging from 8-15% of the total headcount.

[brad-pogi]

Check! it's the number 1 call center in the world. And they do have tech support. The offer depends on your experience, no experience you'll probably land in the 13k basic +++ food allowance and transpo. mga 16k siguro aabutin. but if you have six months onwards of call center experience...You can negotiate your way to a higher pay. but the initial offer for experienced reps is always higher than newbies in the business...the environment is really good... hindi ka ma bu burn out.... plus... they have the best and I MEAN the BEST... CCT training. You'll really improve a lot. ika nga " after the training you will have an impeccable command of the english language." you'll be good. and take note, your market value will soar even higher.

hahaha that's ok buddy. first time mo sa call center anoh? CVG the no. 1 call center in the world? come on, there's no truth to that. *okay* it's all hype. and dude, theres a bunch of companies that offer higher starting pay. cvg pays 13K+ for non-experienced pero yung ibang companies, basic pa lang ulam na! i'm talking about 18K+ for entry level basic salary. convergys isn't really that bad, they could have done better sana. like... providing INDIVIDUAL HEADSETS for their call center agents. (only in CVG haha). upgrade man lang ultra obsolete Avaya phones nila. and switch back to Maxicare Gold. ok lang kahit hindi platinum as long as it's maxicare. if you come to think of it, these aren't too much to ask. basic needs to ng employees eh. and how can we demand for salary increase if basic benefits pa lang they can't afford. :( cheers to outThinkers, outDoers!

[pc03]

how was the process of interview and exams here at convergys makati?im planning to apply on monday..peeps help nmn po...i did not make it to people support and i want to try in convergys...madali ba?

[jovhelle]

ok na sana yung benefits kaya *** :depressed: sabi nga nila bat naging intellicare *** health benefits naten? :hmm:;)

ngwork husband ko sa CVG1... last week eh na diagnose cia ng typhoid fever... at dumalaw ang intellicare sa hospital to check if my husband is alryt at nasa mgandang rum.. private rum ang binigay na rum sa hubby ko at guess what... *** kming pinakitang intellicare card pero tinanggap pa din *** kc we call intellicare regarding sa stolen card ng hubby ko (naholdap cia kc kaya *** na pati bag at fone nia) then the intellicare called the hospital to inform na mag aadmit c hubby ko...

the total bill is P19,000 **** piso *** kming binayaran dahil P3,000 sa philhealth at P16,000 sa intellicare... maganda ang intellicare....

[zer0_c0oL]

hahaha that's ok buddy. first time mo sa call center anoh? CVG the no. 1 call center in the world? come on, there's no truth to that. *okay* it's all hype. and dude, theres a bunch of companies that offer higher starting pay. cvg pays 13K+ for non-experienced pero yung ibang companies, basic pa lang ulam na! i'm talking about 18K+ for entry level basic salary. convergys isn't really that bad, they could have done better sana. like... providing INDIVIDUAL HEADSETS for their call center agents. (only in CVG haha). upgrade man lang ultra obsolete Avaya phones nila. and switch back to Maxicare Gold. ok lang kahit hindi platinum as long as it's maxicare. if you come to think of it, these aren't too much to ask. basic needs to ng employees eh. and how can we demand for salary increase if basic benefits pa lang they can't afford. :( cheers to outThinkers, outDoers!


which is the number one nga pala if that's the case? do u happen to know which call center it is...is the basic pay the gauge of which call center is the best? how about a call center which pays a high salary pero toxic naman? how about individual headsets? which would u prefer, having individual headsets pero pag nawala or nasira babawasin sa sweldo mo or just not bother with the responsibility of taking care of a headset na lang? or have maxicare as HMO provider but take away medical benefits from probationary agents...for me i'd rather have intellicare rather than not have medical benefits for probationary agents...which is how it goes with most other call centers...

bottom line is wala naman sigurong call center na mabibigay lahat ng gusto ng agents...eh di sana puro day shift na lang lahat ng call center para masatisfy yung gusto ng nakakarami...but that's not how it goes...it's just a matter of which call center would provide a balance of the things that makes an employee satisfied...pay, working environment, management, opportunity for improvement... things like that...pero if what you want is everything then a good option for you is to look for a call center which can give you everything you want...i hope you can find one...good luck to your search though....*okay*

[stringer]

;)

ngwork husband ko sa CVG1... last week eh na diagnose cia ng typhoid fever... at dumalaw ang intellicare sa hospital to check if my husband is alryt at nasa mgandang rum.. private rum ang binigay na rum sa hubby ko at guess what... *** kming pinakitang intellicare card pero tinanggap pa din *** kc we call intellicare regarding sa stolen card ng hubby ko (naholdap cia kc kaya *** na pati bag at fone nia) then the intellicare called the hospital to inform na mag aadmit c hubby ko...

the total bill is P19,000 **** piso *** kming binayaran dahil P3,000 sa philhealth at P16,000 sa intellicare... maganda ang intellicare....

wow ok naman pala eh :bashful: eh bakit sila nanghihinayang sa maxicare? ok din naman pala *** intellicare eh.

[stringer]

;)

ngwork husband ko sa CVG1... last week eh na diagnose cia ng typhoid fever... at dumalaw ang intellicare sa hospital to check if my husband is alryt at nasa mgandang rum.. private rum ang binigay na rum sa hubby ko at guess what... *** kming pinakitang intellicare card pero tinanggap pa din *** kc we call intellicare regarding sa stolen card ng hubby ko (naholdap cia kc kaya *** na pati bag at fone nia) then the intellicare called the hospital to inform na mag aadmit c hubby ko...

the total bill is P19,000 **** piso *** kming binayaran dahil P3,000 sa philhealth at P16,000 sa intellicare... maganda ang intellicare....

wow ok naman pala eh :bashful: eh bakit sila nanghihinayang sa maxicare? ok din naman pala *** intellicare eh.

[stringer]

;)

ngwork husband ko sa CVG1... last week eh na diagnose cia ng typhoid fever... at dumalaw ang intellicare sa hospital to check if my husband is alryt at nasa mgandang rum.. private rum ang binigay na rum sa hubby ko at guess what... *** kming pinakitang intellicare card pero tinanggap pa din *** kc we call intellicare regarding sa stolen card ng hubby ko (naholdap cia kc kaya *** na pati bag at fone nia) then the intellicare called the hospital to inform na mag aadmit c hubby ko...

the total bill is P19,000 **** piso *** kming binayaran dahil P3,000 sa philhealth at P16,000 sa intellicare... maganda ang intellicare....

wow ok naman pala eh :bashful: eh bakit sila nanghihinayang sa maxicare? ok din naman pala *** intellicare eh.

[kornelieux]

basta ako I have this mindset na hindi ako aasenso sa CVG, this is just a phase, so long as I can get by and the salary is enough to pay for the bills then i'm good, I can't complain about the work, dahil mas marami dyan mas mahirap ang ginagawa pero ang liit ng sweldo

but when it comes to building my future with the company crap, forget it, i ain't buyin it :)

[mikautada]

anyone from cisco? any feedbacks regarding this account? i just saw that they have an opening for an agent. The good thing is it's a day shift but the calls are inbound/outbound sales/

[mikautada]

hello to all 50th flr pbcom people!! nabawasan na ang q-ing di ba?:)

[kudlit2000]

oo mikautada. ano nangyari?

[feverish102]

fyi alabang agents will get 4k increase this year

[stringer]

fyi alabang agents will get 4k increase this year

huwaw!!! which account?! which account?! :love: kasali ba lahat jan? :bop:

[athena21]

hi, someone named miko called me up regarding my application. tom daw interview ko sa ortigas convergys,il look for gino villamor daw. sabi ko afternoon puede ako. Can u give me some infos regarding the atmosphere there, how do they interview you? questions and exams and also kung ortigas me nagapply sa ortigas din ba training?etc...nursing grad kc me, but im willing to work full time.mahirap daw makapasa dun.i have no experience at all..anyway you can text me at this number 09063056118..thanks

[dickie]

convergys does one day processing. shouldn't be too hard, if your good. =)

[athena21]

What about the training? i applied kasi in ortigas, baka kasi sa makati.. I live in cainta kasi...thanks

[phoenix14]

I am very interested in applying sa convergys sa commonwealth.. can anyone give me more info on how I can go about it? im coming from the province eh... thanks..

[kudlit2000]

may vgh na ulit sa PBCOM. himala!!!

[nat4712001]

4k increase daw weehh?? san naman nabalita yan at kailan?

[simple_lang_ako]

i would like to ask if how much is the starting salary for QA of tech support. what are the other benefits and compensation?

[skilledhunter]

gaano katagal ang training sa convergys?

[super22]

im from pasig....san ba ako pwede pumunta para mag apply sa convergys thanks a lot

[kudlit2000]

try mo ortigas

[feverish102]

the 4k increase is for alabang site only. only for the telecom account.

[zer0_c0oL]

the 4k increase is for alabang site only. only for the telecom account.


:mecry: :mecry: :mecry:

[vladimir_archer]

for those who are interested in applying here,
u may text me @ 09186635200 and 09225280430
thanks...

[underbridge1983]

cvg cebu will be having a salary increase as well as they said fr sprnt

[alyssafox]

hi im a prev employee of CVG and just resign 3 months ago
ive already finished my clearance 1 month ago
but i forgot what number to call to check my last pay
does anyone of you guys know?

[bottlerocket!]

hi im a prev employee of CVG and just resign 3 months ago
ive already finished my clearance 1 month ago
but i forgot what number to call to check my last pay
does anyone of you guys know?


if you're from cvg pbcom call hr:5815652-54. listen m quitting today. does it really take 2months to finish with the clearance process?i mean having everybody sign the thing?ayoko kasi ng redtape?pede ba yung kelangan pirmahan ng tl mo pirmahan na lang nya pag nagpapirma ka tapos go to the other departments then submit it to hr na lang or kelangan magintay muna sya ng matagal na matagal sa tl mo?

[LaGUNaMAN]

^2 months? Tagal naman. Back when I resigned last March 2006, I finished my clearance in 1 day after submitting my resignation letter the got my last pay after 2 weeks.

[laviedaloca]

alyssa fox- try to call sheila montanano @ 7923076. direct line nia yan. she's from payroll. cia nagrerelease ng mga cheques for backpay. ur last pay shud be incl s backpay mo,meron namn breakdown dun. double check mo lang kc dmi discrepancy at deductions n di mo lam kung san nila kinuha.

bottlerocket!- i tink msyado matgal 2 months. in my case, nagtagal lang kc katamad pasign ng clearance. i resigned june 2006. dmi pupuntahan. pro kung masipag ka, u can finish it a day or two, depende s availability ng mga magsisign. pro i heard meron n daw bago process for clearnce. una n exit interview s hr (dati kc last un) den dun k pa lang pede pasign s ibang dept. issschedule nila un, malas lang kung matgal k sked ng hr.

[bottlerocket!]

thanks people...queueing kase resignations samen dito ngayon so goodluck goodluck sa backpay sana before magxmas db?kakasubmit ko lang ng resignation letter ko 1hour ago and damn it feels so good.

[kudlit2000]

ano accounts ba meron sa cvg alabang? malapit na kasi sa laguna yun e. baka pede magpa lateral transfer. =)

[super22]

how much night diff and food allowance sa convergys thanks

[nat4712001]

walng iincrease ang isang acct sa alabang/???!!!!! grrrr hehehe

[feelermiks]

ano-ano ba benefits dito? and after six months nag iincrease ba sila ng sweldo? and ano ba kapalpakan ng managment dito?? like sa workforce.. promotions and payroll schemes, that is kung meron

[feelermiks]

ano-ano ba benefits dito? and after six months nag iincrease ba sila ng sweldo? and ano ba kapalpakan ng managment dito?? like sa workforce.. promotions and payroll schemes, that is kung meron

[feelermiks]

by the way ano-ano ba account sa ortigas?

[armirondo]

encore account ( best freaking account ever )

sbc, at & t, as far as i know.. xm radio dati ***** ala na,, tas yahoo

[FGR]

does CVG offer part-time shifts ?

[FGR]

does CVG offer part-time shifts ? if yes , what location or area ?

thank you for any replies on this one , i do appreciate it .

[11th_Karma]

ano pong mga accnount ang meron sa p.campa site ng cvg? and what sched po *** mga un? thanks!

[bourbon]

ano pong mga accnount ang meron sa p.campa site ng cvg? and what sched po *** mga un? thanks!


as far as I know, St. Thomas Square Site is for Recruitment only... meron na ba call center operations dun ngayon??? :confused:

[freshbabe]

Masusulat ko lang sa tungkol sa CONVERGYS......

SOBRANG .... PUMAPASOK KA SA BUTAS NG
KRAYOM... (training PA LANG)...

:rotflmao:.....

at sorry na lang ako ... dahil hindi ako
pinalusot...:rolleyes: :naughty:

masuwerte ako sa "trainor" na (taga-INSULAR bldg
MKATI)....
(DAHIL MERON SIYANG MALASAKIT SA TRAINEES NIYA
MAGALING MAKIHALUBILO, KIKAY,
SOBRANG LAKAS
MANG-ALASKA :lol: )

kahit wala siyang relihiyon, kahit antipatika
ang hilatsa ng pagmumukha niya... :naughty:
kahit ma-ERE siya manalita....

mararamdaman mo namang... gusto ka niyang
kilalanin... at gusto niya alisin yung biases
ng first impressions kaya
promise... SUMASALUDO AKO SA KANIYA...*okay*

saka "cool mga batchmates ko sa TRAINING"
buti na lang kahit pano... nakasundo ko sila... ;)

goodluck !

(former TRAINEE: wave ?8 --- DIRECT TV)

[freshbabe]

(CVG : INSULAR)

siya si MS. CCT TRAINOR : k_d_ ag_s_t_n

paki --- fill in the blanks na lang.... :rotflmao:

kasi....sa mga description ko pa lang sa kaniya....

EH.... nag---- iisa lang at WALANG KATULAD....

yang babaeng yan... *okay* (in my POV)

[steaminghot_69]

:wave: sa mga ex-Convergys na ngayon kasama ko sa batch :lol:

[choloy_11]

ano accounts ba meron sa cvg alabang? malapit na kasi sa laguna yun e. baka pede magpa lateral transfer. =)

DTV and Sprint. Im from Sprint, but if i were reiterated to be transferred to DTV... that will be good for you, believe me!!! ;)

[cool25]

hi freshbabe, ask ko *** kung gaano kahirap ang training sa cvg(a few description), mas mahirap b *** sa teletech? di kc ako nklusot sa ACE training ng teletech, tsaka bakit friday ang start, training b yun or orientation? does dat mean we hav training on sat and sun? thanks po!

[freshbabe]

hi freshbabe, ask ko *** kung gaano kahirap ang training sa cvg(a few description), mas mahirap b *** sa teletech? di kc ako nklusot sa ACE training ng teletech, tsaka bakit friday ang start, training b yun or orientation? does dat mean we hav training on sat and sun? thanks po!

FRIDAY ba start ng training mo sa CVG? same with me...
CCT TRAINING lasted 2 weeks... tapos its TUES-SAT...
(Monday---off)
VENUE: CVG - INSULAR MKTI (4flr & 6flr)

nag-apply ako sa TELETECH before ending up
w/ that CCT TRAINING in CVG-INSULAR.
(PHONE SIM pa lang hirap na hirap ako sa TELETECH)
so sorry if you didn't pass ACE TRAINING...
ako naman .... di ako nakalusot sa CCT TRAINING
(CVG):mecry:

CVG focuses on grammar, tenses,
prepositions,everything about
sentence construction, american geography/culture,
proper way
of handling calls..../ PRONUNCIATION, ENUNCIATION...
( written exams--- "knowledge
checks" ang MAHIRAP)


18 kami ... & every knowledge check... 1-5 people
LANG ang nkkapasa.... there's like an average grade
( na tipong bagsak ka nga pero pag ina-add up
makakalusot ka naman )

saka PWEDE na yung "AVERAGE" sa ORALS,
& be the "BEST" WITH MOCK CALLS....

TIP: don't get too LOW na less than 45pts sa
knowledge checks (written exam)/
BE PUNCTUAL/ ALWAYS
ABIDE BY THE " english only policy", KAHIT
UMOORDER KA PA NG FOOD SA PANTRY, KAHIT
NASA LOOB KA NG CR... sa elevator pwede ka ng
mag-tagalog....


so FAR SOBRANG SAYA & MEMORABLE yung
training.... (depende sa TRAINER hehehe) :naughty:
depende rin sa BATCHMATES mo...

lots of GAMES (focuses on TEAM BUILDING)

lots of COMEDY STAND-UP CLIPS na panonoorin
( for familiarization *** ng iba-ibang
accents )

so far ... CCT TRAINING IN CVG... (is the most
meaningful, educational training i EVER HAD)
IT'S the BEST... *okay*

(i've been with two CC.... at medyo "no brainer" yung
CCT/ ACCENT TRAINING, ang "gagawapo" lang talaga
ng mga trainer :naughty:

(kaya siguro ako nakikinig ng
mabuti :lol: , pero hindi kasing ARTICULATE, SELF-
CONFIDENT ng trainer ko sa CVG... babae nga lang
kaya "strict")

[freshbabe]

sana nga COOL25

mapunta ka kay "cct-trainer----
"K?DI"
dahil "siya" lang yata yung "cool/kikay"
na trainer... :love:
sundin mo lang yung tips ko... makakarating
ka ng PST TRAINING...:eek:

[freshbabe]

IN FAIRNESS PINAPA-SALAMATAN ko talaga...
SI "ms. K?Di"
sa pagkaka-udlot ng PST TRAINING
ko :lol: ....

kung makaabot man tong message na toh...
sa kaniya... :depressed:
KASI aminado akong... MAS MATAAS DI
HAMAK ang standards sa
AHT/ METRICS/ CSAT/ QUALITY ng
"inbound account"

(spell S-T-R-E-S-S) :rotflmao:

compared sa "outbound" *okay*

[Keitaro]

Di ka rin bitter no? :p

Anyway, take it nalang as a blessing in disguise... I hear queueing ang mga resignations sa Convergys, kaya siguro matagal sila magbigay ng final pay.

[the_pull]

sana nga mapunta ka kay "cct-trainor---- "K?DI"
dahil "siya" lang yata yung "pa-cool/kikay"
na trainor... :love:
sundin mo lang yung tips ko... makakarating
ka ng PST TRAINING...:eek:

by the way its "trainer" not "trainor" lol :love: , i also came from this company and id say that CCT will still be the best training that ive ever had. my trainer was Kristine Macaraeg, shes pretty and shes one of the news correspondents of RPN news channel 9. i dnt know if shes still a trainer there in cvg.

[freshbabe]

by the way its "trainer" not "trainor" lol :love: , i also came from this company and id say that CCT will still be the best training that ive ever had. my trainer was Kristine Macaraeg, shes pretty and shes one of the news correspondents of RPN news channel 9. i dnt know if shes still a trainer there in cvg.


di ako bitter ah... :rotflmao:

Its my way of... :depressed:
appreciating every GOOD THING that happened to me...
sa CVG TRAINING... *okay*

[freshbabe]

THATS..... "TRAINER" ... "TRAINER" .... "TRAINER"
"TRAINER".... "TRAINER"....

(nakakahiya!!!! baka mabasa nga toh...
ng "trainor" este "trainer" KO!!!! ) :naughty:

[cool25]

freshbabe, thank you so much for the infos u provided, don't worry i'll give my best shot sa cvg cct training, so dats means sun and mon ang off? nyt shift ka b nung training? i've to other col centers b4, masaya talaga ang soft skills training( i dnt know with other col centers. thank u ulit sa mga tips mo.

[the_pull]

im happy for you freshbabe :-)

[freshbabe]

I was under .... CCT - TRAINOR "este"
"TRAINER"

MS. KODI AGUSTIN --- (DIRECT TV)
ACCOUNT (wave ?8)
for CVG (secret) ----- SANA!!!!! waaaahhh....
:mecry: *okay*

[zer0_c0oL]

peeps if you are interested in applying just PM me your name and contact number..including your preferred site and time to be contacted would be great as well...thanks! *okay*

[nat4712001]

referral credits!!! kaching kaching!! hehe

[zer0_c0oL]

referral credits!!! kaching kaching!! hehe


of course...*okay*

[cool25]

hi freshbabe, juz wana know kung nyt shift k b nung training mo wid cvg? thanks!

[bigbadwolf]

I hear y'all! CVG has changed a lot since those nitwits from T*l@T@ch moved in. Talk about [mis]management and they've very good at it. I think they may have mastered on that!

Siguro isa ka dun sa hindi na-promoted to OM nung madaming hinire from TeleTech as OMs? :lol: :lol: :lol:

[nat4712001]

waaaaaaaa akala ko ba may increase!!!

[stringer]

may instances ba na hindi nagbabayad ng 20k bond?

[bluethehero]

does Convergys have an office at makati or ortigas? do you accept part-timers and allow applicants to choose convenient schedules? nag-aaral pa kasi ako at kelangan extra income

[freshbabe]

may instances ba na hindi nagbabayad ng 20k bond?

yup... pag di ka na-QUALIFY sa
CCT TRAINING ewan ko yung PST TRAINING
maybe same lang...

basta you abide by the rules/ saka di ka aalis
ng 4 mos. (wala kang babayaran)

[freshbabe]

pamatay mag-pa SIGN NG CLEARANCE!!!!

CVG HOPPING :grrr: ....

CVG PBCOM + CVG ENTERPRISE +
CVG1 + CVG INSULAR

di ka lang marathon sa paglalakad....
nahilo ka pa sa AKYAT-BABA (elevator) :naughty:

[Mymnosene]

Hi ladies and gents...

My friends and I are looking for a friend of ours who seems to have vanished. :bawl: Last we heard, she was working in Convergys. Her name's "Monalisa Cayanan", but her nick's "Munik".

Please help us find her. Does anyone from Convergys know this person?

[poisondevil]

which site? alabang makati ortigas??

[mischievous]

FRIDAY ba start ng training mo sa CVG? same with me...
CCT TRAINING lasted 2 weeks... tapos its TUES-SAT...
(Monday---off)
VENUE: CVG - INSULAR MKTI (4flr & 6flr)

nag-apply ako sa TELETECH before ending up
w/ that CCT TRAINING in CVG-INSULAR.
(PHONE SIM pa lang hirap na hirap ako sa TELETECH)
so sorry if you didn't pass ACE TRAINING...
ako naman .... di ako nakalusot sa CCT TRAINING
(CVG):mecry:

CVG focuses on grammar, tenses,
prepositions,everything about
sentence construction, american geography/culture,
proper way
of handling calls..../ PRONUNCIATION, ENUNCIATION...
( written exams--- "knowledge
checks" ang MAHIRAP)


18 kami ... & every knowledge check... 1-5 people
LANG ang nkkapasa.... there's like an average grade
( na tipong bagsak ka nga pero pag ina-add up
makakalusot ka naman )

saka PWEDE na yung "AVERAGE" sa ORALS,
& be the "BEST" WITH MOCK CALLS....

TIP: don't get too LOW na less than 45pts sa
knowledge checks (written exam)/
BE PUNCTUAL/ ALWAYS
ABIDE BY THE " english only policy", KAHIT
UMOORDER KA PA NG FOOD SA PANTRY, KAHIT
NASA LOOB KA NG CR... sa elevator pwede ka ng
mag-tagalog....


so FAR SOBRANG SAYA & MEMORABLE yung
training.... (depende sa TRAINER hehehe) :naughty:
depende rin sa BATCHMATES mo...

lots of GAMES (focuses on TEAM BUILDING)

lots of COMEDY STAND-UP CLIPS na panonoorin
( for familiarization *** ng iba-ibang
accents )

so far ... CCT TRAINING IN CVG... (is the most
meaningful, educational training i EVER HAD)
IT'S the BEST... *okay*

(i've been with two CC.... at medyo "no brainer" yung
CCT/ ACCENT TRAINING, ang "gagawapo" lang talaga
ng mga trainer :naughty:

(kaya siguro ako nakikinig ng
mabuti :lol: , pero hindi kasing ARTICULATE, SELF-
CONFIDENT ng trainer ko sa CVG... babae nga lang
kaya "strict")


hello freshbabe:bashful: just curious.. bat hindi ka nakalusot sa cct? so magbabayad ka ng 20k bond?:hmm:

[freshbabe]

hello freshbabe:bashful: just curious.. bat hindi ka nakalusot sa cct? so magbabayad ka ng 20k bond?:hmm:


nope...wala akong binayad na BOND...
pag - di ka na qualify... sa TRAININGS nila..
walang BOND...

YOU'LL PAY THE BOND... pag- nagkaron
ka ng offense tapos PINATALSIK ka...
or IKAW MISMO UMALIS ka...
within 4 mos. stay
from date of hire (kasali training)

[athena21]

sana may part time dito? nakita ko kasi sa jobstreet *** part time in makati sa january pa *** start eh,sana within this month meron na...
gusto ko kc mainterview via cp ko pag nagapply me online or thru referral..
hopefully 1-2 weeks lang training para di toxic...

[freshbabe]

sana may part time dito? nakita ko kasi sa jobstreet *** part time in makati sa january pa *** start eh,sana within this month meron na...
gusto ko kc mainterview via cp ko pag nagapply me online or thru referral..
hopefully 1-2 weeks lang training para di toxic...

I DOUBT na 1-2 weeks lang ang training sa CVG
puro "inbound/tech accounts" ang CVG...

" inbound accounts " last a month of training...
" outbound accounts " sa experience ko... 1week-2weeks
LANG...

[Mymnosene]

which site? alabang makati ortigas??

Poisondevil, sabi daw, makati or ortigas....:(

[jj9527]

Found this in my internet e-groups:

***

CONVERGYS is looking for call center agents for the PIONEER BATCH of its first healthcare account, BAYER.

For this account, Convergys is looking for graduates of health sciences-related courses like Nursing, Medical Technology, Physical Therapy, and the like.

So if you know people who are graduates of the above-mentioned courses and would be interested in a call center job, tell them to send me their resumes with complete contact details. Please e-mail them to: bayermanila@yahoo.com

Our recruitment people will give applicants a call ASAP upon receipt of their e-mail. So please tell your friends about this. Tell them to avail of this great opportunity to be a part of the pioneer batch of a new account. Being in a pioneer batch offers a lot of opportunities for moving up in the contact center industry. Please send your applications BEFORE OCTOBER 31, 2006.

For more information about the account, please visit www.bayerhealthcare.com

For details, please get in touch with this guy:

Raymund del Rosario
Convergys Services Philippines Corp.
0921-3339222

[athena21]

hi, nursing grad po me, sana may part time para magapply me jan.i'm reviewing kasi for the board exam....how many weeks of training ba *** BAYER...kung 2 weeks lang okay lang me mag full time...u can PM me for the details..thanks

[jj9527]

i wouldnt know. im not from convergys.

just call mr. del rosario or send him text for inquiries.

[freshbabe]

im happy for you freshbabe :-)


the_pull tagal naman ng ADVICE mo sa
NOBELA ko :p

PLS. "PM" ME na lang.... okay???

don't post your advice here.... mapipikon ako :)
*SERIOUSLY*

[okiedokie]

any help naman oh!?! any tips on the call simulation test? (for those who took the test already).... Im going to do the re-take tomorrow.... Anong masasabi nyo?

[athena21]

how many weeks of training *** healthcare account?may heathcare account ba dito..toxic ba?...sana prioritiza nila *** mga health-related course grad.nursing kasi me...sana madali lang *** account na toh...

[freshbabe]

any help naman oh!?! any tips on the call simulation test? (for those who took the test already).... Im going to do the re-take tomorrow.... Anong masasabi nyo?

CALL SIM (by PC)---- (wala pa yan sa pinaka LAST na
dadaanan mo... pag nakapasa ka na sa CALLSIM)

meron pa PHONE SIM (RECORDED TEST)
... tipong test nila talaga VOCABULARY MO...
saka RATE NG SPEECH/ ENUNCIATION...

How you form your IDEAS/ RETAIN INFORMATION...
(tipong they do this daw, para i-test kung sang
account ka bagay)

in short... dito ako... na-stress out/ at na-windang
...:lol:

ADVICE : CALL SIM (by pc)...
( relax, focus, saka follow directions )
intimidating lang siya... pero sa totoo.. MADALI
LANG YAN... * though mahirap sa kin yung EMAIL writing *

[okiedokie]

CALL SIM (by PC)---- (wala pa yan sa pinaka LAST na
dadaanan mo... pag nakapasa ka na sa CALLSIM)

meron pa PHONE SIM (RECORDED TEST)
... tipong test nila talaga VOCABULARY MO...
saka RATE NG SPEECH/ ENUNCIATION...

How you form your IDEAS/ RETAIN INFORMATION...
(tipong they do this daw, para i-test kung sang
account ka bagay)

in short... dito ako... na-stress out/ at na-windang
...:lol:

ADVICE : CALL SIM (by pc)...
( relax, focus, saka follow directions )
intimidating lang siya... pero sa totoo.. MADALI
LANG YAN... * though mahirap sa kin yung EMAIL writing *


freshbabe - thanks for the advice! i passed and signed my JO this afternoon. I am starting Nov 6 in Makati for 2wks training. Finally!!! :rotflmao:

[bourbon]

yup... pag di ka na-QUALIFY sa
CCT TRAINING ewan ko yung PST TRAINING
maybe same lang...

basta you abide by the rules/ saka di ka aalis
ng 4 mos. (wala kang babayaran)

eh, bakit yung ka-batch ko dati, tumambling na lang bigla wala naman binayaran. :bashful:

[tugmolodun]

Any one here works as TSR-DSL? How's the account? Toxic ba yung account? Can u give us some background naman? I am planning to apply eh.. I heard mataas ang bigay nila.

[sutil_cute]

wow naman!!!! christmas party raffle is a brand new car??? sana akin na lang...hehehe...

[athena21]

puede ba magapply as med transriptionist kung di ka nakapasa as ccr/tccr?..how come pala *** iba after 6 months pa while others after 3months puede magapply?

[tifosi_1]

anong kalokohan ang nangyari sa mga senior spec ng DTV? mass resign daw sila kasi ni suspend sila ng OM kasi at the middle of the shift bigla na lang mag-logout ang mga senior spec kasi pagod na? haha...work abandonment kaya yon...tama *** ma-suspend imho

[kudlit2000]

Sana manalo tayo nung kotse na pa raffle.

[dell.com]

anybody here from ENCORE acct?

I signed my job offer last week... start sana ko on nov 6 pero di ako pinayagan present employer ko until the end of this mo. Convergys' HR ask me to retun the contract and said they will resked my start date. Ok ba yung acct, di ba toxic? they told me its an outbound collection acct.

[dell.com]

anybody here from ENCORE acct?

I signed my job offer last week... start sana ko on nov 6 pero di ako pinayagan present employer ko until the end of this mo. Convergys' HR ask me to return the contract and said they will resked my start date. Ok ba yung acct, di ba toxic? they told me its an outbound collection acct.

will the job offer change (salary wise)? coz they only consider my 10 mos call center experience with my previous employer since i was still in training(till last Friday) when i signed it (oct 31) so they did not consider it as another month. By end of nov , 1 yr na call center experience ko.. will it affect my new job offer since babawiin nila yung contract? or sked lang kaya ng start date ko ang mababago?

anybody, pls enlighten me?

thanks!!!

[okiedokie]

I am starting also Nov 6 but for tech support account. I heard from a friend and also to other peeps who worked with that account... it's the easiest account daw. I would love to go for that account but kinda hard to resist yung offer nila sa akin for TSR.

May bonus cash pa if you pass the CCT and PST training... sayang din yun.

As far as your question. I think they can... since it's going to be a new contract again.

Good Luck!

[okiedokie]

ops sorry double post :bop: