Convergys

[ako si..]

kaso nakuha ko na yung pay eh:(
it's okei, yun adjustment na lang naman ng pay ang idadagdag sa susunod na cut

totoo ba na ang AT&T Bellsouth account sa CVG PBCom, pinull-out na?
they pulled out because of the repratriation law. US companies are encouraged not to outsource or lessen outsourcing (i was actually trying to google any related news to this but i cant seem to find one). i believe it's still in the discretion of the company whether they want to outsource or not.

especially now that the US economy is in recession of course you need to help first your own economy rather than another country's. so as much as they want to stay with cvg, it's for the best interest of the company to pull out.

[itt]

^^ ah:) hehe salamat :) sinabi ko na din sa tl ko tapos bibigay ko nalang uyng copy ng payslip:)

[ronaldong]

panu un At & T me, di pa start training ang pull out na huhuh. pag na pull out account tanggal na po ba sa company?..

[nevermore]

Hi i'm currently trying to look for a job in a call center in alabang..anyone care to give some insights about cvg? uhm..based po sa experience nyo after nyo makapasa sa recruitment process how long did u wait after u got a contract signing sa cvg? at toxic po ba ang work sa acct nila?like sobrang daming calls ba?at musta naman yung pay sa cvg?ok naman ba?at magkano po?thanx po sa mga reply in advance :)

[discovery699]

guys help. someone called yesterday and told me that i can apply tomorrow... thats today... they got my resume from jobstreet select because they found out that JB select endorsed me to IBM and Etelecare. they told me that i should go to 24th flr and look for certain irene polo... i forgot the last name. my 1st question is, are they accepting applicants during saturday? and my 2nd is, their recruitment office is in 29th flr and not in 24th right? can you give me some info about this. thanks.

[nevermore]

sabi nila today right? then go for it :)

[discovery699]

di ko alam e, baka sa mondaya nalang kasi hapon na ngayon e. pero sana masagot ang mga questions ko. thanks.

[ako si..]

panu un At & T me, di pa start training ang pull out na huhuh. pag na pull out account tanggal na po ba sa company?..

nope, they would look for another account for you. that's why i like cvg, kasi di ka nila pababayaan, if ever may account na magpull out, may pupuntahan ka pa din

Hi i'm currently trying to look for a job in a call center in alabang..anyone care to give some insights about cvg? uhm..based po sa experience nyo after nyo makapasa sa recruitment process how long did u wait after u got a contract signing sa cvg? at toxic po ba ang work sa acct nila?like sobrang daming calls ba?at musta naman yung pay sa cvg?ok naman ba?at magkano po?thanx po sa mga reply in advance :)

as to how long yun waiting time before you sign a contract, it depends kung sobrang ramp up yun acct then same day possible. kung indi naman depende kung kelan magstart yun next training class for that acct

toxic ang work? for any industry lahat ng trabaho toxic. subjective yan, it depends how a person handle's work pressure for him to say toxic yun work nya

pay? for me it's really good. but of course it depends on how much you need so that you can get by and you can save some.

kung magkano, again it depends kasi kung may experience ka or wala at kung anung acct ang mapupuntahan mo. but it starts at 14k

guys help. someone called yesterday and told me that i can apply tomorrow... thats today... they got my resume from jobstreet select because they found out that JB select endorsed me to IBM and Etelecare. they told me that i should go to 24th flr and look for certain irene polo... i forgot the last name. my 1st question is, are they accepting applicants during saturday? and my 2nd is, their recruitment office is in 29th flr and not in 24th right? can you give me some info about this. thanks.

okei.. just a question.. where does CVG come into the scene? kasi sabi mo ibm and etel eh.

[discovery699]

sir, yung tumawag po sakin yesterday sa convergys daw po. nakuha nila ang resume ko sa jobstreet. kasi nalaman nila ang info about my endorsement sa ibm and etel. anyway sa lunes nalang po ako pupunta. pero baka hindi na muna. tamad pa ko e. hehe

[ronaldong]

thanks bro.

[ako si..]

sir, yung tumawag po sakin yesterday sa convergys daw po. nakuha nila ang resume ko sa jobstreet. kasi nalaman nila ang info about my endorsement sa ibm and etel. anyway sa lunes nalang po ako pupunta. pero baka hindi na muna. tamad pa ko e. hehe

now i get it.. well it's ur choice naman kung kelan mo gusto magpunta. kung di ka naman nagmamadali magkawork or makalipat ng work eh ayus lang.

chaka mam po ako.. nde po sir :glee:

[gingerspike]

panu un At & T me, di pa start training ang pull out na huhuh. pag na pull out account tanggal na po ba sa company?..

I will share you something. TCCR ako for BellSouth and I started my PST last June. I'm actually done with all the transition but right after we graduated from it, the SOM informed us that we won't be getting calls from BellSouth since that account is brimmed with agents already. So, they put us to a newer account, SBC, and we're one of the pioneer waves of that account. We'll start again training tomorrow and hopefully, production floor na kami for real on August 6. CVG doesn't leave their agents hanging if your account has been pulled out. They will take care of you unlike other companies who don't care if you get jobless. Hehehe, 2 months na puro petiks mode kami, hihihi! :rotflmao: Where's my site, you may ask? Secret. :naughty:

[gingerspike]

During training you get your basic salary, allowances and night diff....pati health plan mo active na:)

I beg to differ sa health plan. Hindi pa siya active. After four months of stay mo pa lang magagamit Intellicare mo for basic check ups and after 6 months or regularization mo pa lang magagamit yung full benefits niya. Tapos hindi kami nakapagpasa ng form for our dependents, so sabi January next year na raw namin pwede mai-apply dependents namin. Ampanget! :angry:

[gurl_taray18]

^ pano po naging newer acct ang SBC??? e mas matagal na ang ang SBC sa cvg ah, nauna pa sila sa BellSouth...baka you are referring to AT&T U-verse???

panget talaga yang intellicare, never ko ginamit yan during my last year in cvg.ahehehe

[gingerspike]

^ new account siya sa cvg site sa min. I know other sites have SBC already pero sa site namin, ngayon pa lang siya mag-oopen. I'm not sure if it's the U-verse but they said it's SBC-Popcorn or something. :bop:

[sibilly316i]

I beg to differ sa health plan. Hindi pa siya active. After four months of stay mo pa lang magagamit Intellicare mo for basic check ups and after 6 months or regularization mo pa lang magagamit yung full benefits niya. Tapos hindi kami nakapagpasa ng form for our dependents, so sabi January next year na raw namin pwede mai-apply dependents namin. Ampanget! :angry:

If by any chance you need to be hospitalized due to an emergency, even without the card you can be accomodated, all you need is your employee number.....and regarding the enrollment of your dependents it is clearly stated that you need to submit their documents and enroll them within 15 days, if you dont make it you have to wait for the 1st plan to expire and that would be January, Its your responsibility to enroll your dependents and aside from that being on the enrollment forms given to you it is discussed in detail during your NHO, I think 15 days is more than enough time to submit a birth certificate....

[varsity05]

i just wanna ask..kasi last summer like 2 months ago i applied at cvg commonwealth and i was accepted for the part time tsr position. i was already given the new hire guide and all but unfortunately i decided not to push through because of the conflict in school. now that we will be having our new term and i can fix my sked im from la salle by the way...is it possible to push through with the application without going through the whole process of initial interviews and the exams? anyway i already took and passed it.hehe!or should i undergo the whole process again?please answer my question..thanks!

[makoto_mgs04]

I applied and was immediately hired for its DTV acct. I must admit I was referred by an acquiantance who holds a position then. Just like the rest of my wave mate, I went through the training and all.

After the transition period, ako lang yung hindi nakapasa and hindi grumadweyt. Kesyo dahil daw sa ganito at sa ganyan daw. I personally asked the POC but was deprived of my score card only to learn that yung nag refer pala sa akin e kinasusuklaman ng lahat sa account nila.

Yun ang puitika.

Hambalusan ng tae sa mukha.

Well, I am sorry to disappoint them because I ended up being a Training Intern in an elite Outsource Company. And mind you, this is a technical account we are handling here and just a memorization of all the stagnant cable channels in the US.

Bitter? nope...

I am just proudly saying that what they lost is some one else's gain.

[cLouD13]

Want to be part of the Convergys Family? Convergys is currently hiring TSR and CSR Agents.

Send your resumes at jobsatcvgys@gmail.com

[magnabash]

After the transition period, ako lang yung hindi nakapasa and hindi grumadweyt. Kesyo dahil daw sa ganito at sa ganyan daw. I personally asked the POC but was deprived of my score card only to learn that yung nag refer pala sa akin e kinasusuklaman ng lahat sa account nila.



Sana, walang magagalit.

What does POC mean?

:confused: *peace* *okay* :bop:

[ayan0402]

POC

point of communication

tma bah?:)

[ayan0402]

Want to be part of the Convergys Family? Convergys is currently hiring TSR and CSR Agents.

Send your resumes at jobsatcvgys@gmail.com

hmmm sang site?:confused:

[epaloid06]

POC

point of communication

tma bah?:)

point of contact po...:)

[its.joyz]

punta ako dito monday!!!

[its.joyz]

I applied and was immediately hired for its DTV acct. I must admit I was referred by an acquiantance who holds a position then. Just like the rest of my wave mate, I went through the training and all.

After the transition period, ako lang yung hindi nakapasa and hindi grumadweyt. Kesyo dahil daw sa ganito at sa ganyan daw. I personally asked the POC but was deprived of my score card only to learn that yung nag refer pala sa akin e kinasusuklaman ng lahat sa account nila.

Yun ang puitika.

Hambalusan ng tae sa mukha.

Well, I am sorry to disappoint them because I ended up being a Training Intern in an elite Outsource Company. And mind you, this is a technical account we are handling here and just a memorization of all the stagnant cable channels in the US.

Bitter? nope...

I am just proudly saying that what they lost is some one else's gain.

May ganung image nga CVG ako wala pa ako idea...
pero I think you are on Daksh ganyan hawak ng friend ko eh.

[Greysky67]

CVG peeps in Alabang, may job opening pa ba? I was told na puno na daw e. Pwede na ba ulet mag-apply?

[g0th_princess]

I will share you something. TCCR ako for BellSouth and I started my PST last June. I'm actually done with all the transition but right after we graduated from it, the SOM informed us that we won't be getting calls from BellSouth since that account is brimmed with agents already. So, they put us to a newer account, SBC, and we're one of the pioneer waves of that account. We'll start again training tomorrow and hopefully, production floor na kami for real on August 6. CVG doesn't leave their agents hanging if your account has been pulled out. They will take care of you unlike other companies who don't care if you get jobless. Hehehe, 2 months na puro petiks mode kami, hihihi! :rotflmao: Where's my site, you may ask? Secret. :naughty:

bwehehe.. for those who know.. obvious naman kung san ang site mo.. and i bet that i know ur trainer.. :lol:

heheh.. ganyan talaga.. uber daming pagbabago sa account.. welcome to the at&t family.. all i can say is.. brace yourselves..*okay*

[g0th_princess]

i just wanna ask..kasi last summer like 2 months ago i applied at cvg commonwealth and i was accepted for the part time tsr position. i was already given the new hire guide and all but unfortunately i decided not to push through because of the conflict in school. now that we will be having our new term and i can fix my sked im from la salle by the way...is it possible to push through with the application without going through the whole process of initial interviews and the exams? anyway i already took and passed it.hehe!or should i undergo the whole process again?please answer my question..thanks!

uhhmmm.. i think it wouldn't hurt if you bring your resume again once you decide to drop by the office.. if you passed once-then it shouldnt be a problem if you have to apply again-right? anyway.. im not sure.. but at least make it known to the person whom you will be talking to-the interviewer that you passed before but just didnt push thru with it.. they should have it in their records..

you shouldnt have worried about schedules--if you are studying, cvg will give you the freedom to choose a work sched that will coincide with your schedule at school--part time scheds are only 4 hours long with 15 min. break.. so no need to worry*okay*

[varsity05]

uhhmmm.. i think it wouldn't hurt if you bring your resume again once you decide to drop by the office.. if you passed once-then it shouldnt be a problem if you have to apply again-right? anyway.. im not sure.. but at least make it known to the person whom you will be talking to-the interviewer that you passed before but just didnt push thru with it.. they should have it in their records..

you shouldnt have worried about schedules--if you are studying, cvg will give you the freedom to choose a work sched that will coincide with your schedule at school--part time scheds are only 4 hours long with 15 min. break.. so no need to worry*okay*

its just that i am too lazy to undergo the whole process again..lol..the problem is not actually my sked but the sked of the training.anyway thanks for the reply!

[qreux]

yehei, start na ng training ko next week!

uhm. ask ko lang, meron bang bus na Ayala/Leveriza na dumadaan from monumento, kung meron, saan exactly?

how about dun somwhere malapit sa north ave. station ng mrt, meron din ba?

[ako si..]

good for you! for what acct ka uli? *okay*

[qreux]

good for you! for what acct ka uli? *okay*

bagong tech acct daw sa cmw eh. ayaw pa sabihin nung nag-take ulit ako ng written exam. hehe.

uhm. ask ko lang, meron bang bus na Ayala/Leveriza na dumadaan from monumento, kung meron, saan exactly?

how about dun somwhere malapit sa north ave. station ng mrt, meron din ba?

[smiffer]

Start na ng cct this monday but first gotta attend to this thing on friday from 8pm-10pm. Yey! I'm thinking it's gonna be both of a happy and tough kind of grind but regardless, I'm just happy to be getting to finally start. I'm hoping to pass it all and last. :D

[hp_luna]

Start na ng cct this monday but first gotta attend to this thing on friday from 8pm-10pm. Yey! I'm thinking it's gonna be both of a happy and tough kind of grind but regardless, I'm just happy to be getting to finally start. I'm hoping to pass it all and last. :D

1st cc mo ba ang cvg? grad ka? 1 day process? ty

[qreux]

Start na ng cct this monday but first gotta attend to this thing on friday from 8pm-10pm. Yey! I'm thinking it's gonna be both of a happy and tough kind of grind but regardless, I'm just happy to be getting to finally start. I'm hoping to pass it all and last. :D

anong meron sa friday? cct ko rin sa monday, pero hindi ko yata alam yung friday na yun??

[ako si..]

@ greux: sensya na di ko sure yun sa monumento but kung sa north edsa station meron dumadaan dun. i think 35pesos yun pamasahe kasi yun ang binayad ko last time.

[qreux]

@ greux: sensya na di ko sure yun sa monumento but kung sa north edsa station meron dumadaan dun. i think 35pesos yun pamasahe kasi yun ang binayad ko last time.

ok thanks!

[smiffer]

1st cc mo ba ang cvg? grad ka? 1 day process? ty
nope not my first po..

[smiffer]

anong meron sa friday? cct ko rin sa monday, pero hindi ko yata alam yung friday na yun??

di ko din matandaan eh. parang realtime ____ training. soory di ko na matandaan :) and baka kasi magkaiba tayo ng account and branch i don't know. thanks

[Reds14]

*** bagong tech account sa CMW is ATnT Home Networking expansion afaik... ngpapatransfer din ako jn sa CMW.... same account din... mas malapit *** kc *** CVG CMW sa haus nmn ^^

[Reds14]

I applied and was immediately hired for its DTV acct. I must admit I was referred by an acquiantance who holds a position then. Just like the rest of my wave mate, I went through the training and all.

After the transition period, ako lang yung hindi nakapasa and hindi grumadweyt. Kesyo dahil daw sa ganito at sa ganyan daw. I personally asked the POC but was deprived of my score card only to learn that yung nag refer pala sa akin e kinasusuklaman ng lahat sa account nila.

Yun ang puitika.

Hambalusan ng tae sa mukha.

Well, I am sorry to disappoint them because I ended up being a Training Intern in an elite Outsource Company. And mind you, this is a technical account we are handling here and just a memorization of all the stagnant cable channels in the US.

Bitter? nope...

I am just proudly saying that what they lost is some one else's gain.

Have to agree w/ this one.... Matindi **** Politics sa CVG :grrr: 1 more thing, established n ** sobra *** madalang ang openings, and if ever meron grabeng sipsipan ang kelangan.... kahit *** pinakamagaling, if u dont know how to "kiss ***" ala ka pupuntahan :grrr:

[Una_dagmar]

Have to agree w/ this one.... Matindi **** Politics sa CVG :grrr: 1 more thing, established n ** sobra *** madalang ang openings, and if ever meron grabeng sipsipan ang kelangan.... kahit *** pinakamagaling, if u dont know how to "kiss ***" ala ka pupuntahan :grrr:

Sad, noh? It's turning out to be a real jungle. As i survival of the fittest.

I mean, 5 years na ako sa CVG, and it's not the same as it was before. I'm all for stepping up to adjust to changing times and industry demands, pero wag naman to the point na siraan, pulitika, and all that ****.

CVG has forgotten to go back to the basics. It all started with 7 values. Where are they now?

I seriously hope na palitan na yun leadership, and I'm not talking about the people who were here 5 years ago. *peace*

[itt]

woah:( ganun? hehe buti mabait naman mga namemeet ko:)

lalo na mga floor walkers namin panalo:)

[ako si..]

ive heard all that CVG politics issue before i actually transferred, most of my friends in PS were actually discouraging me to transfer. but for me not all tomatoes in the basket are rotten, meron at meron dyang maayos.

lucky me, i was placed in an account na bago, so the camaraderie is good and getting better. yun mga TL sa amin eh galing din sa mga account na malakas ang politics kaya umalis sila because they didnt like it either.

hopefully nothing will change sa account namin and for every company may politics naman talaga, it's how we or the management curb the people in being too "political"

***********
goodmorning cvg peeps! :wave:

[Una_dagmar]

ive heard all that CVG politics issue before i actually transferred, most of my friends in PS were actually discouraging me to transfer. but for me not all tomatoes in the basket are rotten, meron at meron dyang maayos.

lucky me, i was placed in an account na bago, so the camaraderie is good and getting better. yun mga TL sa amin eh galing din sa mga account na malakas ang politics kaya umalis sila because they didnt like it either.

hopefully nothing will change sa account namin and for every company may politics naman talaga, it's how we or the management curb the people in being too "political"

***********
goodmorning cvg peeps! :wave:

That's what I hung to before.

Sana talaga there would be more people who would keep it that way. It's funny rin kasi how position, time, and desperation can lead people to change over time.

[qreux]

ilang hours ba ang cct training sa isang araw? may sched na kasi ako for monday, ang bilang ko is 8 hours (3pm-11pm). wala bang break yun? dba dpat 9hrs para may 1 hr break?

[ako si..]

8hrs lang talaga kapag training. kapag pasok mo ng floor chaka ka mag 9hrs *okay*

[qreux]

^ maraming salamat ai (tama ba?)! hehe. Ü

[DARKNIGHT88]

ask me *** pow. Mg close na daw lahat ng Pharmacy campaign dito sa pinas ,me ngclose na daw

[cLouD13]

Convergys is currently hiring CSR and TSR agents

Technical Support Reps. for DSL and Cable ISP

Tech Support accounts(DSL and Cable Internet) are located in Makati,Ortigas, and Commonwealth

Starting Basic Salary for no cc experience is 14,000 + 2,500 non taxable allowance+ 20% night differential, and for TSRs who already have 6 mos. up experience will get 16k +2,500 + 20% night differential

Basic Salary for NO CC Experience: 14k+2.5k Non-Taxable Allowance+ 20% night differential
Basic Salary for agents who already 6 mos. & up experience: 16k+2.5k Non-Taxable Allowance+ 20% night differential


Benefits will be discussed during the job offer

For those who are interested, pls send your resumes to jobsatcvgys@gmail.com

[d_enchantress]

elow! read most of the posts here & find almost all of the peeps nice...
our cct's on monday... really excited... we had a 'realistic job preview' yesterday (fri) mornin' @ cvg1... short intro of the acct plus a 'super' mini tour... heheh...

[smiffer]

ayun, rjp nga pala tawag dun hehehe altho i had mine last night. cct na this monday!

[ako si..]

^ maraming salamat ai (tama ba?)! hehe. Ü

yup tama *okay*

ask me *** pow. Mg close na daw lahat ng Pharmacy campaign dito sa pinas ,me ngclose na daw

im sorry but what do you mean by pharmacy campaign?

elow! read most of the posts here & find almost all of the peeps nice...
our cct's on monday... really excited... we had a 'realistic job preview' yesterday (fri) mornin' @ cvg1... short intro of the acct plus a 'super' mini tour... heheh...

hi there! san acct kayo nag mini tour sa cvg1? kasi may nagtour sa floor namin ng friday morning eh :bungi:

[itt]

kelan papasok ang popcorners?? hehe

[zer0_c0oL]

Have to agree w/ this one.... Matindi **** Politics sa CVG :grrr: 1 more thing, established n ** sobra *** madalang ang openings, and if ever meron grabeng sipsipan ang kelangan.... kahit *** pinakamagaling, if u dont know how to "kiss ***" ala ka pupuntahan :grrr:

i beg to differ...there could be some cases where this applies...and i guess sa lahat naman ng kumpanya not only in call centers for that matter, meron talagang aangat kahit na may mas deserving...it's really being at the right place..at the right time....with the right connections (minsan) hehe...

but it would really be tough to generalize and brand this company as such..na if you don't know how to kiss *** eh ala ka ng pupuntahan...well i'm just basing it on personal experience and from close friends...

i'm proud to say na i've been promoted thrice since i joined cvg but there was never a time that i kissed anyone's ***. and a lot of my former teammates also got promoted without the benefit of the iron hand of anyone....

but of course i'm not denying the fact that the assertion of reds14 really happens...as i said it happens everywhere....the only difference is the level or extent of the influence of politics over promotions and movements...

peace out...*okay*

[bobbyjonc]

uy, there are some info na hindi kailangan i-post dito. remember you signed confidentiality and non-disclosure agreement? hehe.

politics... lahat meron nyan, it's up to the people kung itotolerate yan. you can consult your TL, STL, OM, SOM, or you may even go directly to ER. and we create our own culture.

yes you have to attend RJP. para maka-listen kayo ng calls. cool yun. though some agents are mayayabang. soon kayo naman magyayabang. haha. biro lang.

just do good on your training. practice makes perfect! ;)

[ronaldong]

just started CCT last monday. La me masabi, hands down. 1st hand experience na ****. Magandang company ang CVG (for the training at least).

Just a question though. I work part time. SO, if i pass the training and decide to work as a full time agent, di ba uubra pag student pa? kc college student pa lang me. Will the transition from part time to full time be difficult and what are the requirements? And will I undergo training again? Cuz i feel na walang maxadong room to grow as an employee pag part time lang (most of the promotions require you to be full time). Can anyone shed light on this?

[d_enchantress]

@smiffer

magkasama yata tau nag-rjp... :)


@ako si...

kami nga yung nagtour sa floor nyo 'round 9am...
from backreading, i think we're on the same account...:)

[nevermore]

uhm guys are there any non voiced acct sa cvg alabang na pwede applayan?thanx galing kc ako sa tsr acct sa ibang company & naghahanap ako ng non voiced acct sa alabang..

[razpberries]

hahah i was a victim of this so-called politics sa cvg. after serving ng ilang taon as a csr, nagkaroon ako ng chance na ma-promote thru mdp (i dunno kung meron pa rin nito *****). i must say na qualified ako sa lahat ng requirements nun (quality, csat, attendance, leadership skills etc) except dun sa questionnaire na sinasagot ng tl (i forgot what its called - parang series of questions sya na assessment ng tl ko sa kin), dun ako bumagsak (ooops), so dahil sa bitterness nagresign ako lumipat ng iba't ibang call center (subjective kasi masyado yung reason kung bakit hindi man lang ako mabigyan ng chance sa interview, tanggap ko sana kung mababa stas ko). after siguro mga apat na call center na nilipatan ko (and 2 promotions after) i decided na mahal ko pa rin cvg at decided na bumalik (and swallow my pride, kahit na alam kong babalik ako as a csr). it just so happened na kailangan daw ng hr ng endorsement from my previous tl para ako makabalik, dun ko nalaman na di pala resigned ang status ko sa cvg, kundi terminated (di ko rin lam kung baket, nakuha ko naman ng buong buo yung separation ko, around 30T if i remember it right). so balik ako sa dati kong tl para humingi ng endorsement nga, pero di nya yun binigay (diba!?). if this is not politics, then what? personalan ito? hahaha p.s. ofw ako ***** and earning well, so im taking this experience as a blessing in disguise. otherwise, tied ako sa service contract kung natuloy ako sa mdp. but i still consider myself a proud ex-con. da best pa rin cvg for me ;)

[Rahxephon]

i'm working in convergys right now... but the basic salary is not that competitive. it's my eighth month already yet there is no increase in my basic pay, probee pay pa rin. :(

[ako si..]

just started CCT last monday. La me masabi, hands down. 1st hand experience na ****. Magandang company ang CVG (for the training at least).

Just a question though. I work part time. SO, if i pass the training and decide to work as a full time agent, di ba uubra pag student pa? kc college student pa lang me. Will the transition from part time to full time be difficult and what are the requirements? And will I undergo training again? Cuz i feel na walang maxadong room to grow as an employee pag part time lang (most of the promotions require you to be full time). Can anyone shed light on this?

as long as you've completed you minor subjects and done with 2nd yr college then you can apply already.

@smiffer

magkasama yata tau nag-rjp... :)
@ako si...
kami nga yung nagtour sa floor nyo 'round 9am...
from backreading, i think we're on the same account...:)

ah kayo pala yun.. andun kasi ako when you guys showed up sa floor. *okay*

i'm working in convergys right now... but the basic salary is not that competitive. it's my eighth month already yet there is no increase in my basic pay, probee pay pa rin. :(

you can follow it up with HR para ma change yun status mo. ag mo hayaan na ganun. kung nagawa mo ng ifollow up sa TL mo eh di ikaw na dumiretso sa HR para mag asikaso.

[smiffer]

@smiffer

magkasama yata tau nag-rjp... :)


@ako si...

kami nga yung nagtour sa floor nyo 'round 9am...
from backreading, i think we're on the same account...:)


friday morning ka po eh ako naman sa gabe altho friday din and besides wala kame naging "tour" hehehe buti pa kayo.. i'll see you around

[dame]

Is there a cellphone number na pwede tawagan regarding schedule of training? I am officially hired today Jul 28 and still has no callback fr HR abt the schedule of training. Been trying since fri to call both #s in the "new hire guide" and nobody is answering. Is SONA in batasan today affecting the operations of HR there in cwealth? Or may pasok kaya sila? Pero fri pa ako tawag all day. Antay pa rin ako pero bka sabihin your training will start 1 or 2 hrs fr the call.

[dame]

Btw, went there today kahit na marami barikada sa Cwealth. And found out na close nga ang HR(Tue to Sat operations nila this week) Sa lobby, asked me to wait for an hour for Ms Vivian's response on my query abt the training sked. Willing pa nga ako to go to insular asap kung may sked man today. Probably they cant decide yet abt it and sa lobby asked me for my contact number and instructed to wait for a callback tom. Let's see.

[itsonsms]

I LOVE CCT!!! Hahaha. Super fun! Sana CCT na lang forever! We're getting paid to have fun! Well, alam naman natin lahat na we're there to work. Hmmm. Sana nga lang ma enjoy ko din yung ibang facets ng work.

Anyone who has taken knowledge checks and other tests sa CCT? Gusto ko ng heads up about them so I can prepare ahead. Not necessary leakage. Para mas handa ika nga! Thanks a lot. You can PM me too.

[arvinmbautista]

is it true na di prorated ang bond sa convergys?

[ako si..]

I LOVE CCT!!! Hahaha. Super fun! Sana CCT na lang forever! We're getting paid to have fun! Well, alam naman natin lahat na we're there to work. Hmmm. Sana nga lang ma enjoy ko din yung ibang facets ng work.

Anyone who has taken knowledge checks and other tests sa CCT? Gusto ko ng heads up about them so I can prepare ahead. Not necessary leakage. Para mas handa ika nga! Thanks a lot. You can PM me too.

korek!!! CCT is so fun.. so i guess you're playing games already.. ha..ha.. i love catch phrase. keeps me on my toes palagi :lol:

exam sa cct? just review whatever they teach you everyday, para ka lang kumukuha ng english exam sa college. ganun lang yun *okay*

[dissertation88]

Dear Sir/ Madam:

Peace!


My name is Paul V. Hilario. I am a faculty member of San Beda College Alabang. I am currently doing a study about individuals working in the call center industry for my dissertation. My study attempts to identify employee characteristics that relate to turnover and well being.

I am asking your assistance in providing my study with respondents to my survey. Respondents are preferably currently working in the call center environment either as a call center agent, TSR, CSR, CCA, or anything similar.

Please forward this email or refer them to the hyperlink below in order to answer the survey. I am grateful for any help you can extend in finishing my research. Should you be interested in the results of my study, I would be glad to share my findings to you or your company.

link of the survey:

http://www.eSurveysPro.com/Survey.aspx?id=987c25f7-b8b0-49eb-87fc-dcb8554f41c3

Thank you !

--
Paul V. Hilario, Ph.D (candidate)
Chair, Psychology Department
San Beda College Alabang
8423509

[babydoll17]

I'm new to this forum and a reply by reds 14 about heavy duty politicking in CVG caught my attention.

I have worked for CVG both as an agent and as an employee of a non agent post. I'd have to say I disagree with you for a number of reasons:
- I had a former teammate who applied for a non-agent promotion who was denied of it (though she has been with CVG for 3 years at that time). I asked the person who interviewed her what the reason was and the interviewer said, "she still GREATLY lacked the communication skills for the job"
- I have known several of people who started in the agent position who have worked their way up the ladder in a year's time.
- CVG has been very proactive in posting Internal Hiring Posts throughout the building, encouraging people to apply
- And...UNLESS you can provide a SPECIFIC "KISS A** INCIDENT" to me, I would not believe you. Information only becomes valid once its validated by a very SPECIFIC and TIME BOUND experience.
- And before I forget, maybe the people who are sour graping that they have not been promoted yet are the ones like my former wavemate. Those who have stayed with the company long and have not improved at all.
- Or worse...maybe they are those who have not stayed long enough and the ones who share in their other call center interviews that they wanted "greener pasture" but when their interviewer finds out how long they have stayed with that previous CC (which in this case can be CVG), its a friggin long stay of 6 months. talk about career growth!

Just sharing my ten cents worth...:rotflmao:

[altec12]

i need opinions about my situation right now. i am actually done with all the interviews in cvg and they offered me a technical program, uverse specifically... and i accepted it. supposedly the starting date should be on aug 11... should be... but they informed me that there are "some improvements" that they are doing with the account and so the starting date will be moved, some time by september, and they are not even suer about resuming in on september... the alternative that they are offering me is to be with a financial program... where in i can already start on aug 18... same salary as with the previous offer but i don't know how it is with this program... i really love to be with tech, and i've heard rumors that its not good to be with financial stuff... it's fine for me to wait till september if they really still have the uverse account... i dont know why i get the feeling that they really want me in a financial program coz i even asked them if are there any open trainings for other accounts so long as it is still with tech and they can't give me a clear answer about it... any expert opinions on this matter? should i take it?

[cLouD13]

altec12: you can refuse not to be placed in a financial account and tell your recruiter that you are either willing to wait when uverse becomes ready or request to be placed in a different technical account

[altec12]

Ok ba sa financial program or mas ok sa tech?

[sibilly316i]

Ok ba sa financial program or mas ok sa tech?

It really depends on your personality and skillset.....if you enjoy talking bout the computer and the internet then I suggest you wait for tech suppport.....If you have good people skills and your good in math go for the financial program.....waiting a few weeks is well worth getting the program you want....remember.....your gonna handle that program 8-9 hrs a day 5 days a week....if its not really your thing lifes not gonna be good....and regarding aksing for a new tech program....there are only 2 tech programs in makati....and training has been moved due to changes being done to improve the program since theres gonna a lot of new people joining them...your recruiter wants you on the financial program so you can start earlier....but if you dont mind waiting go for what you really want....good things come to those who wait:bashful:

[sibilly316i]

I'm new to this forum and a reply by reds 14 about heavy duty politicking in CVG caught my attention.

I have worked for CVG both as an agent and as an employee of a non agent post. I'd have to say I disagree with you for a number of reasons:
- I had a former teammate who applied for a non-agent promotion who was denied of it (though she has been with CVG for 3 years at that time). I asked the person who interviewed her what the reason was and the interviewer said, "she still GREATLY lacked the communication skills for the job"
- I have known several of people who started in the agent position who have worked their way up the ladder in a year's time.
- CVG has been very proactive in posting Internal Hiring Posts throughout the building, encouraging people to apply
- And...UNLESS you can provide a SPECIFIC "KISS A** INCIDENT" to me, I would not believe you. Information only becomes valid once its validated by a very SPECIFIC and TIME BOUND experience.
- And before I forget, maybe the people who are sour graping that they have not been promoted yet are the ones like my former wavemate. Those who have stayed with the company long and have not improved at all.
- Or worse...maybe they are those who have not stayed long enough and the ones who share in their other call center interviews that they wanted "greener pasture" but when their interviewer finds out how long they have stayed with that previous CC (which in this case can be CVG), its a friggin long stay of 6 months. talk about career growth!

Just sharing my ten cents worth...:rotflmao:

I totally agree...since promotions are based on your scorecards and test results aside from the recommendations.... no one person can affect the status of your career growth....have you ever heard anyone say that "I wasnt promoted because I didnt have the skills needed"? of course not.....

[ExConAko]

I'm new to this forum and a reply by reds 14 about heavy duty politicking in CVG caught my attention.

I have worked for CVG both as an agent and as an employee of a non agent post. I'd have to say I disagree with you for a number of reasons:
- I had a former teammate who applied for a non-agent promotion who was denied of it (though she has been with CVG for 3 years at that time). I asked the person who interviewed her what the reason was and the interviewer said, "she still GREATLY lacked the communication skills for the job"
- I have known several of people who started in the agent position who have worked their way up the ladder in a year's time.
- CVG has been very proactive in posting Internal Hiring Posts throughout the building, encouraging people to apply
- And...UNLESS you can provide a SPECIFIC "KISS A** INCIDENT" to me, I would not believe you. Information only becomes valid once its validated by a very SPECIFIC and TIME BOUND experience.
- And before I forget, maybe the people who are sour graping that they have not been promoted yet are the ones like my former wavemate. Those who have stayed with the company long and have not improved at all.
- Or worse...maybe they are those who have not stayed long enough and the ones who share in their other call center interviews that they wanted "greener pasture" but when their interviewer finds out how long they have stayed with that previous CC (which in this case can be CVG), its a friggin long stay of 6 months. talk about career growth!

Just sharing my ten cents worth...:rotflmao:


and we thank you for your ten cents worth, which is worth just exactly that.

una sa lahat, "as an employee of a non agent post."??? meaning team lead? manager? hr? you may divulge such info po, if you really deserve the position and worth the promotion, there's no sense in hiding behind false modesty. just my ten cents worth.

awright...moving on...its pretty clear (and i believe agree tayong lahat dito) that tenure is not an issue pagdating sa promotion. of course kelangan mo ng 6 mos muna bago makapag-apply sa mdp (di ko lam kung binago na to or what), but other than that, be it 6 mos or 5 years ang tinagal mo sa cvg, di dapat to maging factor sa promotion, so i dont see your point in emphasizing na >>(though she has been with CVG for 3 years at that time). moreover, W T F is "GREATLY lacked the communication skills for the job"?? if she's that bad, she shouldn't have passed cct in the first place. as you have pointed out, 3 years na sya sa cvg (i am assuming 3 years na din sya as an agent), and then nung nag-apply lang sya for promotion tsaka lang nila narealize na "she still GREATLY lacked the communication skills for the job"?? if "she still GREATLY lacked the communication skills for the job" as a team lead, then diba mas lalo na kung sa pagiging agent?? 3 years na sya neng, walang reklamo ang cvg sa kanyang comm skills nung sya ay naghandle ng calls sa 3 years na yun, tapos ngayon sasabihin na "she still GREATLY lacked the communication skills for the job"?? tsaka, W T F is GREATLY??? ano yun, pipi?

next, "I have known several of people who started in the agent position who have worked their way up the ladder in a year's time." well, basahin sa itaas. this is pointless. I personally know several agents who have worked their way up the ladder in 6 months time.

next, "CVG has been very proactive in posting Internal Hiring Posts throughout the building, encouraging people to apply" which nobody's disputing. very active nga sila IN POSTING ng notices ad nauseam. this is a requirement, not a gesture of encouragement. "encouraging people to apply"?? hahh!!

next "And...UNLESS you can provide a SPECIFIC "KISS A** INCIDENT" to me, I would not believe you. Information only becomes valid once its validated by a very SPECIFIC and TIME BOUND experience." nobody's forcing you to believe honey. its you who found the comments here disagreeable and voluntarily offered your ten cents worth. and dont give us this bull about specific kiss a** incident crap. madali lang sabihin na, noong july 1, around 6am, tinulungan ni agent si om na palitan yung goma ng sasakyan nya, or whatever it is na pinapalitan sa sasakyan. that is not how you validate kissing a**. we may say na yan, pag di pa yan kissing a**, ewan ko nalang (i mean how specific can you get?). pero pwede mo sabihin na tumutulong lang naman, anong masama dun. so we'll all be arguing in circles which would lead to what? nothing. better give us other parameters in measuring what qualifies as kissing a**, we'll make sure to respond. (hey, this is a good topic to discuss! hmm..)

next, "maybe the people who are sour graping that they have not been promoted yet are the ones like my former wavemate. Those who have stayed with the company long and have not improved at all." sana nga ganun. disappointing thing is, people who are defending such practices sa cvg are those who have stayed with the company long and have not improved at all but yet na-promote by kissing a**. wapak!

lastly, "its a friggin long stay of 6 months. talk about career growth!" again, basahin sa itaas. length of stay ay hindi factor, 6 months lang ang hinihingi nila na stay sa cvg (with the same acct ata, im not too sure now) para ka ma-promote, so bakit ba to ginagawang issue? the only way for this to be weighed in as a deciding factor ay kapag isa lang ang vacant na position, dalawa ang pinagpipilian, and equal sila sa lahat ng bagay, lahat ng stats, numbers at lahat ng kung anau-ano pang factors, except for this. syempre yung mas matagal sa service ang pipiliin ng company. pero dude naman, malabo mangyari to na equal sa lahat ng bagay ang dalawang applicants.

so, there. just my ten cents worth.

:naughty:

[ExConAko]

I totally agree...since promotions are based on your scorecards and test results aside from the recommendations.... no one person can affect the status of your career growth....have you ever heard anyone say that "I wasnt promoted because I didnt have the skills needed"? of course not.....


isa ka pa. promotions are based on scorecards and test results AND recommendations, hindi aside from. this means na kahit perfect ang scorecards at test results mo kung di ka i-recommend ng sup mo, go figure. good luck ***. so anong sinasabi mong "no one person can affect the status of your career growth"?

oh, and by the way, have you ever heard anyone say "I was promoted because I kissed a**"? of course not.....

[ako si..]

^^ perfect example :glee:

[sibilly316i]

isa ka pa. promotions are based on scorecards and test results AND recommendations, hindi aside from. this means na kahit perfect ang scorecards at test results mo kung di ka i-recommend ng sup mo, go figure. good luck ***. so anong sinasabi mong "no one person can affect the status of your career growth"?

oh, and by the way, have you ever heard anyone say "I was promoted because I kissed a**"? of course not.....

well here's a perfect example......

you know I pity you.......so much rage and frustration.....

haaayyyy....sore losers nga naman.....

[babydoll17]

hey, i truly appreciate the feedback. it helps one grow. seriously

first, its not false modesty not to say what my position is here. i have read many posts in here who share and divulge a lot of info but do not say who they are. and i believe most of us who are in this forum are former and/or current cvg employees. well, since i still refused to share who i am (surely you will react to this that i am under the pretense of false modesty again) so i shall say i am the someone who was specifically mentioned in one of the posts here

to share a classic example, i can say that my former boss and i had consistent riffs. in fact, after my boss parted we were not able to patch things up...but my boss still pushed me for promotions in between those riffs. now talk about politicking! i have not heard of any supervisor who disliked somethings about his subordinate that still motivated the subordinate for promotion.

i have a friend who was part of the wave 1 of one of the earliest accounts of cvg (haha guess which of the two earliest accounts!) who was denied of every promotion she applied for. still she persevered and eventually got the TLI post only to be denied AGAIN after that...where is she now? she is actually a Band higher than mine. cool.

and yeah, i have y-jacked with many agents who have stayed with the company for the past few years who still had great comm skill gaps. so you blame cct for that? have you ever made a module my friend? here's the thing, if an agent passes cct, that means the person is highly trainable despite FLIs (first language influences). CCT is only 12 days, we cant really expect miracles, but if the person STAYS that way despite 8 hrs a day and 5 days a week speaking with Americans for the past 2 yrs, now that is a totally different thing.

if you were an ex employee here, and you know a lot of things about the company, i guess it would be safe to say that you have stayed long enough to know and stay those things and maybe ergo your salary was even higher than mine. but i dont go around bad mouthing cvg (so young, so angry, damn that rap music >> dr dolittle) ah and by the way, the supervisor riffs i previously mentioned, happened to me TWICE...

maybe yeah, my ten cents worth is just ten cents, but guess who was just stuck at the agent post. i dont think its me.

[ExConAko]

exactly my point, i am the perfect example ng pagiging isang biktima ng pulitika sa cvg. kaya yung sinasabi mong "no one person can affect the status of your career growth" (sic) wont hold true sa kin kasi one person did affect the status of my career growth sa cvg noon.

yang pity mo, sana makatulong. hahaha. of course i was outraged and very much frustrated then. di naman kasi sinabi na labanan pala kung sino pinakaunang makakuha ng kape para sa bos, or kung sino ang pinakamadalas na manlilibre sa gimikan at inuman, you get the drift. kala ko sapat na stats, attendance, nice working relationship w/ teammates, leadership skills, etc. di pala. di yun sinabi sa orientation.

sa tingin mo ba magdadadakdak ako dito kung napromote ako nun dati? diba hindi? pasaway pala to eh.. my point being, matindi pulitika sa cvg kasi naging isa ako sa mga "sore loser" sa game nyong yan, na di ko naranasan nung naglipat-cc ako. if you disagree with my position, it would be best to share your own personal experience to show na walang pulitika sa cvg, and for others na nagbabalak lumipat to cvg to weigh our positions and base their decisions somehow sa mga sinasabi naten dito, kasi ultimately yun yung reason kung bakit ito pinag-uusapan. alam mo yun, para makatulong sa mga kapwa naten nagtratrabaho sa call center industry. di sa kung anu-anong pity pinagsasabi mo jan. sakit sa ulo. hahahha

:bop:

[sibilly316i]

exactly my point, i am the perfect example ng pagiging isang biktima ng pulitika sa cvg. kaya yung sinasabi mong "no one person can affect the status of your career growth" (sic) wont hold true sa kin kasi one person did affect the status of my career growth sa cvg noon.

yang pity mo, sana makatulong. hahaha. of course i was outraged and very much frustrated then. di naman kasi sinabi na labanan pala kung sino pinakaunang makakuha ng kape para sa bos, or kung sino ang pinakamadalas na manlilibre sa gimikan at inuman, you get the drift. kala ko sapat na stats, attendance, nice working relationship w/ teammates, leadership skills, etc. di pala. di yun sinabi sa orientation.

sa tingin mo ba magdadadakdak ako dito kung napromote ako nun dati? diba hindi? pasaway pala to eh.. my point being, matindi pulitika sa cvg kasi naging isa ako sa mga "sore loser" sa game nyong yan, na di ko naranasan nung naglipat-cc ako. if you disagree with my position, it would be best to share your own personal experience to show na walang pulitika sa cvg, and for others na nagbabalak lumipat to cvg to weigh our positions and base their decisions somehow sa mga sinasabi naten dito, kasi ultimately yun yung reason kung bakit ito pinag-uusapan. alam mo yun, para makatulong sa mga kapwa naten nagtratrabaho sa call center industry. di sa kung anu-anong pity pinagsasabi mo jan. sakit sa ulo. hahahha

:bop:


Ok....so what your trying to say is ..... you were really the best person for the position you were striving for and due to politics the post went to someone else....are you really in the postion to decide or declare yourself the best person for that post? whats your basis that the decision was actually due to politics.....if that were the case....what your trying to say is that all officers or support employees just kissed *** to get where they are..... and they can promote anyne they want to anytime? thats not how it goes.... when applying for an officer post you have to take the TL assessment exam...how did you fair there? you also have to go through the TLI program, thats 30+ days of training and assessments where in your scores speak for you.....every decision is based on numbers .....numbers that you produce....you may have been a good agent but not all soldiers were meant to be generals.....I'm not saying that there is 0% politics.....people are people whatever happens they will have prefferences....but you cant always blame politics when you dont get what you want.....*okay*

[babydoll17]

well said sibilly316i..people dont get to where they are with politics...and if were NOT the case, it still is unfounded to generalize that the entire company (when in fact one is just talking about one unit - w/c is JUST operations) specializes in it (one can only suppose that when that someone said that "matindi ang politika sa convergys" the politics must really be in every lurking corner for it to deserve such a strong adjective).

and yeah...there are standards...numerical and standardized at that...

...so maybe the problem is, the person didnt meet the standards...

...yeah i have heard...convergys does have HIGH STANDARDS

[altec12]

hindi pa man din ako nagsisimula sa cvg dami ko na nababasa na negative about the company... napapaisip tuloy ako... tapos nagkaproblema pa yung schedule ng training ko... i don't know if the initial account offered to me is still active or what...

[babydoll17]

ah dont fret

your recruiters will make sure to tell you whatever will happen and will provide you with numerous options

if you still are worried, try calling them to make sure

[gurl_taray18]

altec12, yung tech acct na sinasabi mo magulo dun and uso ang palakasan. so mag-ready ka na.

[gurl_taray18]

HIGH STANDARDS kuno...cvg papanget ng papanget habang tumatagal, buti na lang umalis nako dyan.

[ako si..]

@ altec12: dont be affected by those posters in here. *okay* a lot of good things will happen in the coming years, so this is the best time, hop aboard

[babydoll17]

statistic:

we get around (at a conservative estimate) 10 rehire applications in a week

talk about standards going down

yeah. it is the best time to join the company

the last laugh will be mine when i see you there

[cookie_coo]

haaay.. aminin mo, its sooo pinoy to blame your misfortune on someone else. when would we grow up? the corporate world sucks, politics happens..YES.. but no matter how sipsip a person is to his/her immediate sup, promotions undergo a long process. Feedback from peers and other supervisors (kahit not your immediate boss) is needed. Promotions are approved/processed not only by your TL/sup alone. Galing nmn ng team mate mo, nakuha niyang sumipsip sa lahat ng tao sa company at siya ang na-promote?

Stop whining about how people around you is unfair, who says life is fair?? You didn't get what you want..ok..so what did you do? you left the company? sayang you did'nt give them the chance to prove na you're worth it.

Where others see limits, find opportunities... Where others give up, fight harder.. ;)

[sibilly316i]

HIGH STANDARDS kuno...cvg papanget ng papanget habang tumatagal, buti na lang umalis nako dyan.

how can you say na papanget ng papanget kung wala ka na dito???

[pekeng_mani]

hindi pa man din ako nagsisimula sa cvg dami ko na nababasa na negative about the company... napapaisip tuloy ako... tapos nagkaproblema pa yung schedule ng training ko... i don't know if the initial account offered to me is still active or what...

y don't you call them and ask your recruiter if it'll push through..
and don't listen to what these people say about the company.. you wouldn't know what the company can offer unless you're already there.. ;)

[cookie_coo]

I totally agree with you pekeng_mani =)

altec12, I am in recruitment and my practice is not to leave the people that we hire hanging. I am very transparent when it come to changes in their employment (start date,etc). Thank the person who called you, kasi he/she has the sense of urgency to inform you of what's happening in the account. Abt the financial program, baka concerned lang siya na you'd rather start sooner since no confirmation pa kung kelan matutuloy un training.

My advise is to be open to your recruiters, ask questions directly to him/her para you'll get clear answers. Everything you read here are based on assumptions, get the answers from people who are IN the company. They know best =)

[ako si..]

it's true, never be afraid to ask. especially during that time that they are discussing what's instore for you at CVG. when i had my interview there i asked almost everything. the path/s that i can take, the options that i have, the benefits i can enjoy and how my salary can increase. they realy did answer all my questions which helped me a lot in my decision making. so when i signed the contract, i know that i made a wise decision. *okay*

[orionspear]

do you guys know if CVG is looking for ComSci/IT interns? i'm an agent, and am looking for a company where i can work for as an intern..

[smiffer]

Tsss. All these negative things these people write about Convergys. It doesn't make sense. Why do that at all?? For all I know, if and when one decides to leave Convergys, those people will be more thankful than they'll ever be for having Convergys in their cv's when they go lookin for another job. Am I right? Hmmmm.. IDC what y'all think. It's a fact, a reality and if you can't admit it, I'm smiling at all the stubborness there is hihih.. Come on guys. Why not rant about something else instead? Take your acts somewhere else.

[qreux]

yay! started our cct last monday! so far so good. i really enjoy it. dunno why people say negative things bout this company, but i so love cvg! Ü

[g0th_princess]

haha.. enjoy training.. im telling you.. once your on the floor.. they will really make you work for your pay.. which is pretty good by the way.. im quite satisfied this last cut-off... hahhyy.. i love the thirtieth.. big big salary.. no ****ing taxes.. i was finally able to buy that altec speaker i have been fantasizing about..

hahyy.. who cares about politics.. do your job.. show them what you got.. even if you dont get past being a hampas lupang tier 1 agent (oh well.. hampas lupa compared to our sups and oms)you have a job.. which pays really well.. without the burden of having to manage spoiled, unprofessional whiners..

[altec12]

nakakadiscourage lang sa mga bago yung pinopost ng iba dito. may point si smiffer,ganda nga tignan pag nakalagay sa cv nyo convergys. bigatin.

[ako si..]

haha.. enjoy training.. im telling you.. once your on the floor.. they will really make you work for your pay.. which is pretty good by the way.. im quite satisfied this last cut-off... hahhyy.. i love the thirtieth.. big big salary.. no ****ing taxes..

amen! i love tha 30th as well :bounce:

nakakadiscourage lang sa mga bago yung pinopost ng iba dito. may point si smiffer,ganda nga tignan pag nakalagay sa cv nyo convergys. bigatin.

yeah, it's kinda discouraging. but if one is determined to apply here at CVG, but one should not be easily swayed by the posts in here. *okay*

[gurl_taray18]

how can you say na papanget ng papanget kung wala ka na dito???

'cause i have communication with my former colleagues...bakit parang galit ka? i'm not ranting, and i'm certainly not discouraging anyone from applying in cvg. i am simply posting my opinion. and besides, the last post i had before resigning was not in Ops but in quality, so yung sinasabi kong "papanget ng papanget" refers to the management of Quality team in cvg.

as for the newbies, if you get discouraged just by reading the posts here, then maybe cvg's not for you.

peace y'll *peace*

[sibilly316i]

'cause i have communication with my former colleagues...bakit parang galit ka? i'm not ranting, and i'm certainly not discouraging anyone from applying in cvg. i am simply posting my opinion. and besides, the last post i had before resigning was not in Ops but in quality, so yung sinasabi kong "papanget ng papanget" refers to the management of Quality team in cvg.

as for the newbies, if you get discouraged just by reading the posts here, then maybe cvg's not for you.
peace y'll *peace*

hehehehe....di naman galit, the thing is..... what employees or ex-employees say affects the newbies.....some of them di pa nakakapagstart super discouraged na, its your right to give your opinions and comments but just to be fair you should be clear with what you say....read back a few posts and tingnan mo how comments affect the 1st timers who really dont know what to expect and umaasa lang sa forums to get an idea,yung isa nageenjoy sa training niya then yung positive disposition niya is bashed with a negative remark..... sa QA ka pala....and you were referring to the Management of the Quality team...you didnt say that in you first post, sabi mo lang papanget ng papanget sa CVG which pretty much covers the entire company.....just be fair....if your gonna say somthing mapa positive man or negative sana clear , dahil a lot of people look up to you guys, and they take what you say as advice...

[gurl_taray18]

sa QA ka pala....and you were referring to the Management of the Quality team...you didnt say that in you first post, sabi mo lang papanget ng papanget sa CVG which pretty much covers the entire company.....just be fair....if your gonna say somthing mapa positive man or negative sana clear , dahil a lot of people look up to you guys, and they take what you say as advice...

actually i was slightly referring din to ops.:lol: specifically Ops in pbcom. o ayan, clear na yan ha. since ex-Con nako, di nako magbibigay ng details. di naman na kelangan.hehe but don't get me wrong, i had fun during my 3yrs & 5months stay at pbcom and till now nami-miss ko ang cvg especially my ex-teammates both in ops & quality, IT peeps and sina manong guard.:depressed:

[curlylocks0623]

Hi! I am working for convergys, any questions, feel free to PM me...

Madaming site and Convergys.
There's one in commonwealth, ortigas, makati, alabang, even in cebu and bacolod.

in makati if u want to walk in, u better go to the convergys1 building, which is in front of rcbc.

the one in enterprise doesnt have a recruitment office...

if ur techy they can offer u a tech support account. if not madaming accounts na pwede...

so madami pa ding opportunities...
meron din growth... i can assure u of that... basta ba masipag and bibo ka eh... kahit naman saang company dba? :)

[cynicalchick]

is there an opening with the recruitment? :)

[smiffer]

Let's talk about growth. San Lazaro, Manila site just topped off. And if you happen to pass by Ayala just near the Intercon area, there is another Convergys building being built. Go.

[gboi]

ask ko lang....

ano ba ang cut off ng salary sa cvg? they say na mas mataas pag end of the month. how come almost the same ang sahod ko for the last 3 cut offs? 2 1/2 months pa lang ako sa cvg

[tif_gonzalez]

hey smiffer! the building that's being built along Ayala near intercon is Glorietta 5 and it will house the new Convergys - Makati site. It will still have a couple of shops in the first few floors and the rest will be Convergys'... at least that's what I heard. I think it will start its operations Q1 - Q2 next year!

Then Convergys is already in UP Science Park, another new site along Commonwealth.

Then there's Nuvali in Sta. Rosa to open in Q4 this year (m not sure).
And then we'll open our third facility in Cebu City.

That's 5 new sites in the next 6-8 months. Great diba!?:rotflmao:

[ako si..]

ask ko lang....

ano ba ang cut off ng salary sa cvg? they say na mas mataas pag end of the month. how come almost the same ang sahod ko for the last 3 cut offs? 2 1/2 months pa lang ako sa cvg

gboi? gboi na nasa tech acct?
just want to ask kasi i know someone named gboi sa floor (tech acct)
and nasa 2 1/2 months pa lang din sya.

[arvinmbautista]

matanong ko lang, di ba prorated ang bond dito?

[athran24]

^^ May bond pala ang Convergys??

[Stridum]

*** po ang sungit tsaka intimidated yung HR na nag interview sakin sa Ortigas? Yung maputing girl na medyo may intsura naman. Ang bait-bait ko naman, pero *** parang nagmamaganda sya? Sino **?

[smiffer]

hey smiffer! the building that's being built along Ayala near intercon is Glorietta 5 and it will house the new Convergys - Makati site. It will still have a couple of shops in the first few floors and the rest will be Convergys'... at least that's what I heard. I think it will start its operations Q1 - Q2 next year!

Then Convergys is already in UP Science Park, another new site along Commonwealth.

Then there's Nuvali in Sta. Rosa to open in Q4 this year (m not sure).
And then we'll open our third facility in Cebu City.

That's 5 new sites in the next 6-8 months. Great diba!?:rotflmao:

It is, definitely. :)

[ptrixx]

Ok ang cable internet account ng CVG, d stressful compared sa VOL DSL or other DSL account.. ok naman dito sa convergys, no problems so far :D

[ako si..]

^^ May bond pala ang Convergys??
yup, meron po

Ok ang cable internet account ng CVG, d stressful compared sa VOL DSL or other DSL account.. ok naman dito sa convergys, no problems so far :D

are you part of wave 7? welcome sa floor. :wave:

[ptrixx]

yep, wave 7

[freedom97]

any idea how much net pay u get to take home every payday, for no cc experience agent?

[regulator21]

WOW CVG seems to be growing and growing a lot more.. and I am interested in applying here.. any ideas how much is the salary of a Technical Support Team Manager here? kindly pm me thanks

[lukeagent]

pls, make me decide..

i am choosing between etelecare and convergys... w/c one?

how about convergys?

pls answer these questions...

1) madali lang bang makapasa dto sa convergys?
2) maganda ba ang working environment dto?
3) basic salary? (fresh grad me, pede ba akong maofferan ng higher than basic?)
4) allowances? (food, transpo, meal etc???) how much each?
5) benefits? can u giv me ALL the benefits that they can offer?
6) anu ang night diff dyan? 30% ba? any ways panu ba toh kinommpute?
7) iba pa ba ang hazard pay sa night diff?
8) how about the ot? magkano per hour 0t? can u giv smple computation?
9) pano ang scheduling dyan?
10) ayus ba mga tao dyan? agents? tl? mngment?
11) may growth ba dyan? or ullbe agent 4ever?
12) ano po ba ang bond? contract?
13) anu po ang average call dyan per day? SOBRA BANG NAKAKAPAGOD ANG WORK DYAN?
14) may relocation po ba sila or nagoofer po ba sila ng free condo for employees living in a distant area? like calamba>..
15) mahigpit po ba sila s medical condtition ng isang applicant?
16) ano-ano po ba ang mga ADVATAGES ng convergys over other call center compnaies?
17) im planning to apply in alabang may open pa po ba? anu-ano po?

SANA LANG PO MASAGOT NYO LAHAT ANG AKING MGA KATANUNGAN.

just like u were once before an applicant of doubts as a freshie in the industry...

i'll be glad for ur reply..

i just wanna decide..

SALAMAT PO!..

GODBLESS.


EXTRA QUESTION LANG PO: (he.. he..)

sa tingin nyo po o sa tantya nyo magkano po aabutin ang sweldo ng isang fresh or new entry sa call center.. for ex.. technical suppport..

i mean lhat lahat na po including, bonuses, allowances, salary, ot, night diif pay, hazard pay, etc???????

PAG KIINOMPUT PO YAN FOR ONE MONTH GROSS SALARY MAGKANO PO KAYA AABUTIN?

or better yet, just if u wud like to disclose ur monthly pay experience with me, just pls.. enlighten me..

THANKS PO TALGA SORY SA ABALA!

freshgrad kasi me.. no idea talga at all..

=)


Hi! I am working for convergys, any questions, feel free to PM me...

Madaming site and Convergys.
There's one in commonwealth, ortigas, makati, alabang, even in cebu and bacolod.

in makati if u want to walk in, u better go to the convergys1 building, which is in front of rcbc.

the one in enterprise doesnt have a recruitment office...

if ur techy they can offer u a tech support account. if not madaming accounts na pwede...

so madami pa ding opportunities...
meron din growth... i can assure u of that... basta ba masipag and bibo ka eh... kahit naman saang company dba? :)

[Psion]

^^ so many questions and demands for a fresh grad. :)

[arvinmbautista]

fresh grad sa convergys 14k plus 3thou allowance

don''t expect much sa salary pag fresh grad ka.

[ako si..]

yep, wave 7
i see.. well see you around :wave: sayang at hindi na kami iMOD kaya i dont get to meet your wave.

any idea how much net pay u get to take home every payday, for no cc experience agent?
depende kung tech/customer service ka. chaka kung single/head of the family, mahirap magbigay ng estimate

WOW CVG seems to be growing and growing a lot more.. and I am interested in applying here.. any ideas how much is the salary of a Technical Support Team Manager here? kindly pm me thanks

team manager? so anu ba ito parang team leader? im not sure how much they are offering kasi they hardly get a TL outside eh, normally sa loob muna tapos pag sobrang wala na chaka lang hahanap sa labas. im not sure kung halos pantay ng mga napropromote from within

pls, make me decide..

i am choosing between etelecare and convergys... w/c one?

how about convergys?

pls answer these questions...

1) madali lang bang makapasa dto sa convergys? > anu ba definition mo ng madali? subjective eh.

2) maganda ba ang working environment dto? > for me it's a yes

3) basic salary? (fresh grad me, pede ba akong maofferan ng higher than basic?) > im not sure kung maofferan ka ng mas malaki kasi ang tanong dyan, anu rin ba ang maiooffer mo sa kanila para bigyan ka nila ng mas malaki sa basic?

4) allowances? (food, transpo, meal etc???) how much each? sa tech acct we have 2500, sa iba i dont know

5) benefits? can u giv me ALL the benefits that they can offer?

6) anu ang night diff dyan? 30% ba? any ways panu ba toh kinommpute?
7) iba pa ba ang hazard pay sa night diff?
8) how about the ot? magkano per hour 0t? can u giv smple computation?
9) pano ang scheduling dyan?
10) ayus ba mga tao dyan? agents? tl? mngment?
11) may growth ba dyan? or ullbe agent 4ever?
12) ano po ba ang bond? contract?
13) anu po ang average call dyan per day? SOBRA BANG NAKAKAPAGOD ANG WORK DYAN?
14) may relocation po ba sila or nagoofer po ba sila ng free condo for employees living in a distant area? like calamba>..
15) mahigpit po ba sila s medical condtition ng isang applicant?
16) ano-ano po ba ang mga ADVATAGES ng convergys over other call center compnaies?
17) im planning to apply in alabang may open pa po ba? anu-ano po?

SANA LANG PO MASAGOT NYO LAHAT ANG AKING MGA KATANUNGAN.

just like u were once before an applicant of doubts as a freshie in the industry...

i'll be glad for ur reply..

i just wanna decide..

SALAMAT PO!..

GODBLESS.


EXTRA QUESTION LANG PO: (he.. he..)

sa tingin nyo po o sa tantya nyo magkano po aabutin ang sweldo ng isang fresh or new entry sa call center.. for ex.. technical suppport..

i mean lhat lahat na po including, bonuses, allowances, salary, ot, night diif pay, hazard pay, etc???????

PAG KIINOMPUT PO YAN FOR ONE MONTH GROSS SALARY MAGKANO PO KAYA AABUTIN?

or better yet, just if u wud like to disclose ur monthly pay experience with me, just pls.. enlighten me..

THANKS PO TALGA SORY SA ABALA!

freshgrad kasi me.. no idea talga at all..

=)
id rather not continue answering

i suggest you read the posts in here, kahit yun start lang ng year 2008. better yet, go ahead and apply, once you pass then you can bring this questionnaire to the interviewer and discuss this with them

i know you have doubts and all, but isipin mo muna ang pagpasa, chaka ka magisip kung magkano sasahurin mo at benefits na makukuha mo. kasi kung pumasa ka at nalaman mo na di pala ito ang company mo (before signing the contract) you can always decline the offer and look for another CC company. *okay*

[regulator21]

thanks @ akosi..

[ptrixx]

ako si: what time ba sked mo? meet naman tayo :D

[lukeagent]

ano po ba pinagkaiba ng night diff sa hazard pay?

tnx..

[ako si..]

@ptrixx > 1230am - 930am ako. pahanap mo na lang ako kay philip o kaya benj *okay*

[pink_shimmer]

well i think it really depends sa account kung mag-eenjoy ka or what. i hate it nun nakita ko appraisal ko and i hate my OM as well. grrr. kung hindi lang ***** dahil sa appraisal ko, hindi siguro ko magreresign. and mabagal ang career development dun.

[ako si..]

@ pink_shimmer: sayang naman, sana nagpa lateral ka na lang or nde ba option yun pag transfer sa ibang account?

[ronaldong]

guys heres the situation. If ever i pass pst, ill be working as a tier 1 agent(part time). The thing is, i want to become full time. Why? because as far as i know, walang maxadong career growth *** part time. kc di pede ma promote pag di full time. Im still a student, and ang takot ko lang, by the time na gumraduate ako, bka tamarin na ko kc walang career movement. And also, mejo burned out ako sa studies so im planning to go full blast sa work and part time sa studies. So here's the question.

If i go full time, can i be promoted to higher positions (like tL and etc) kahit na di pa ko graduate? o kelangan may bachelors degree?

And ganu po katagal bago maging full time ang isang part time agent?..

Kung sino may mkaka tulong sa kin, salamat in advance.

[nevermore]

may non-voiced po ba na acct sa cvg?at pwde po ba mag apply kahit galing ka ng telus?

[lukeagent]

kung magaaply po ba ko sa call center sa alabang, anu po ang mas magandang applyan??

etelecare, convergys, wachovia/genpact or apac.. etc???

ano po sa mga ito ang nagoofer ng magandang compensation package and other benefits???


pls help me decide..

tnx in advance.

[pink_shimmer]

@ pink_shimmer: sayang naman, sana nagpa lateral ka na lang or nde ba option yun pag transfer sa ibang account?

nagpapa-lateral ako sa TWC or Onstar Diags, ang problema, ayaw ako payagan ng OM ko kase in need daw kame sa agents that time ek ek. :grrr: kaya nagresign na lang ako.

[cookie_coo]

guys heres the situation. If ever i pass pst, ill be working as a tier 1 agent(part time). The thing is, i want to become full time. Why? because as far as i know, walang maxadong career growth *** part time. kc di pede ma promote pag di full time. Im still a student, and ang takot ko lang, by the time na gumraduate ako, bka tamarin na ko kc walang career movement. And also, mejo burned out ako sa studies so im planning to go full blast sa work and part time sa studies. So here's the question.

If i go full time, can i be promoted to higher positions (like tL and etc) kahit na di pa ko graduate? o kelangan may bachelors degree?

And ganu po katagal bago maging full time ang isang part time agent?..

Kung sino may mkaka tulong sa kin, salamat in advance.


Hi ronaldong,
Convergys regularizes part time employees. They call it part time kasi you're only required to work 4-6 hrs/day. Pero probationary employee ka pa din. after 6 months, your performance will be evaluated for regularization. Kahit part time employee ka, pwedeng pwede ka ma-promote and ma-regularize! You can also ask for a lateral transfer. Meaning, palipat ka ng full time account.
~~~~~~~~
And.. to those complaining about not being promoted in Convergys, take a good look at how you performed. Be aware of how the people around you perform as well. Numbers don't lie. Also, your professionalism, punctuality and motivation are important factors din para ma-promote ka.

Promotion in convergys is not based on tenure or palakasan. Kung paborito ka ng TL mo and ma-nominate ka man for promotion, hindi pa rin maa-aprrove ang promotion kung walang maipakitang good stats and boss mo. All business decisions should have basis. Your TL's are not the only ones who process your promotion. Dumadaan sa screening process and matinding evaluation yan. Resigning or having grudges after not being promoted on your first try is soo pre-school. Diba it would feel better if you stay in the company and eventually ma-realize nila na you're worth the promotion? Success is not a one-time-hit thing, bitter sweet yan.. pinag-hihirapan. Like I always say: Where others see limitations, find opportunities. Where others give up, fight harder!

[tech chiq]

Hi! Do you have any tech support acct? How much is the salary? benefits? I'm a fresh grad by the way. took up Management Information System. Thanks!

[EcKo_01]

nagpapa-lateral ako sa TWC or Onstar Diags, ang problema, ayaw ako payagan ng OM ko kase in need daw kame sa agents that time ek ek. :grrr: kaya nagresign na lang ako.

one stupid OM! staffing ang nasa isip kesa sa attrition! :grrr:

[EcKo_01]

CVG has forgotten to go back to the basics. It all started with 7 values. Where are they now?



asa 24/7 na yata.. :glee:

[EcKo_01]

As far as I know, you have to be an agent for at least 6-8 months first before you can apply in an e-mail/chat support....

And Ms. Jihan said to us, you can apply to a non-agent position after your 11 month in the company....

Actually, I wanna work in HR or Finance Department.... So hopefully someday if time will allow, I will be placed there... I just have to face the crucial stage which is the first 6 months.....

11 months and not 6-8 months for lateral transfers. For promotions, at least 5 months yata...
baka na-mix up mo lang :)

[lukeagent]

ano b mas maganda convergys or etelecare, particularly *** nasa alabang..

basic pay? benefits? etc.???

maganda ba sa convergys?

pls help me, balak ko kcng magaaply...

tnx po.

[conan69]

hey, I got hired for a part time position as a TSR at Convergys Commonwealth, I was asked to get all the requirements (SSS, TIN, etc), but when I came back to submit those, I was told that the part time position was put on hold by the client, and that they would give me a callback once the part time position has been reactivated. I was wondering if theres anyone here from Convergys QC who could give me any feedback on the matter.

If not, does Convergys Ortigas have any vacancies for the part time position? Would appreciate any response. Thank You

[honey_20]

Im also looking for a part time CSR position. Let me know if they are still hiring and how's the process of application. Thanks.

[fourseasons202]

Hi ask ko lang po kung mahigpit ba ang CVG pagdating sa Background check especially sa dating employer??? meron po kasi akong bad record sa Peoplesupport.. balak ko kasi mag-aply sa CVG for tech support tier 2, pwede ko ba ilagay Company History ko??? Intensive ba background checking nila??? huhuhu pls. help....

fourseason

[[-c-h-a-]]

Does anyone know NONIE from HR?

I need to see her kasi 2 yrs na di pa nya nabibigay Philhealth number ko :(

[gurl_taray18]

^ tumawag ka na lang sa philhealth, pwede naman nilang ma-check yun using your SSS #.

[ako si..]

Hi! Do you have any tech support acct? How much is the salary? benefits? I'm a fresh grad by the way. took up Management Information System. Thanks!

we do have a tech support account, for fresh grads it's 14k, benefits, i'll just give you a sample kasi di ko maenumerate lahat, we have premium pay then of course acct incentives/bonuses etc etc. it's good you took up MIS but the position does not really require an IT background, as long as you pass the tech exam then you're already qualified to the next step of your application for a tech support position.

ano b mas maganda convergys or etelecare, particularly *** nasa alabang..

basic pay? benefits? etc.???

maganda ba sa convergys?

pls help me, balak ko kcng magaaply...

tnx po.

again, just kindly read the etel thread and this thread. kasi we wont be able to give you a background for the other CC dahil taga CVG kami at nde taga etel. syempre most likely sasabihin dito mas maganda CVG di ba.

maganda is a subjective term kung anu ang maganda sa akin maaaring nde maganda sayo at sa ibang tao. i've applied to both companies and i have passed all their application processes, so for me pinili ko CVG kasi mas maganda ito para sa akin.

Hi ask ko lang po kung mahigpit ba ang CVG pagdating sa Background check especially sa dating employer??? meron po kasi akong bad record sa Peoplesupport.. balak ko kasi mag-aply sa CVG for tech support tier 2, pwede ko ba ilagay Company History ko??? Intensive ba background checking nila??? huhuhu pls. help....

fourseason

for me it's a yes kasi i came from 2 companies prior to joining CVG, i was in a bank year 2003-2007, then im also from people support may2007-jan2008 and CVG called them both. my boss from chinabank even told me the questions that they asked kaya i know they're kinda thorough with background checking, especially kapag sa financial account ka ilalagay.

;28352348']Does anyone know NONIE from HR?
I need to see her kasi 2 yrs na di pa nya nabibigay Philhealth number ko :(

nonie ng HR. is she the pretty lady na medyo chubby with curly hair? kasi alam ko ER sya nagfocus eh. im not sure kung hawak nya yun record for philhealth.

[babydoll17]

yes we are strict with background investigations. they key is to be honest with everything. coz if for example, you chose not to disclose it then we find it out through your background investigation we will pull you out and terminate you. it has happened CONSTANTLY in the financial account that we have.

however if you are honest and you disclose everything, your recruiter can defend you...

but of course you have to assure them that you wont do it again

[babydoll17]

yes i totally agree..too many questions

lets try and help her then...

as for compen and ben, convergys is not the highest paying but we have benefits that are rock solid. and our other benefits are not being offered in other CCs

as for culture, CVG is very statistics/perfomance driven. very professional but still has the essence of family. we know how to have fun and the company has so far provided us with the coolest activities

im tired. really too many questions :P

[conan69]

hello, would anyone here know if actively hiring part timers na uli ang CVG QC or Ortigas. Would appreciate any info. thanks.

[ako si..]

^^ have you tried calling the HR for both sites? para accurate yun answer na makuha mo *okay*

[pink_shimmer]

one stupid OM! staffing ang nasa isip kesa sa attrition! :grrr:

exactly! 3 OMs na ang naghandle ng team namin and sya ang hindi ko gusto.:grrr:

[pink_shimmer]

asa 24/7 na yata.. :glee:

natawa ko dito kuya. andami ko kaseng kilalang lumipat ng 24/7 na galing cvg. haha!

[conan69]

walang sumasagot sa mga number nila eh. hehehe

[pink_shimmer]

^try mo po tumawag between 8am and 9am para siguradong may tao sa HR office.

[ako si..]

natawa ko dito kuya. andami ko kaseng kilalang lumipat ng 24/7 na galing cvg. haha!

true, though naalala ko yun sabi ng OM namin, pwede ngang mataas ang sweldo dun pero sobrang laki ng risk, what if may magpull out na account dun, can they shift all the agents towards their other account, and agents would still have their jobs? the last time i heard 2 lang account nila and under negotiation pa yun pangatlo.

happy 5th year anniversary sa CVG :cheers:

chaka lapit na din TL appreciation day :bounce:

[vainlass]

true, though naalala ko yun sabi ng OM namin, pwede ngang mataas ang sweldo dun pero sobrang laki ng risk, what if may magpull out na account dun, can they shift all the agents towards their other account, and agents would still have their jobs? the last time i heard 2 lang account nila and under negotiation pa yun pangatlo.

happy 5th year anniversary sa CVG :cheers:

chaka lapit na din TL appreciation day :bounce:

hmmm... why do you know so much about 24/7? even about that "third account".

[BINABALAHIBO]

gud evening

any non-voice accounts in convergys?

thanks

[ako si..]

hmmm... why do you know so much about 24/7? even about that "third account".

i do my research *okay*

[pink_shimmer]

^ yun lang..

[ptrixx]

Last day of our transition tonight, may wave 8 na pala at may napansin akong cute na chick dun, hehehe :D

ako si...: ikaw pala yung laging naka headband

[ako si..]

Last day of our transition tonight, may wave 8 na pala at may napansin akong cute na chick dun, hehehe :D

ako si...: ikaw pala yung laging naka headband

bilis ah.. he..he.. so nasabi na ba kung kaninong team ka mapupunta? :bungi: pakalat kalat kasi ako sa floor eh noh? kaya pansin ang headband kong malalaki :glee:

[magnabash]

Sabi nung mga taong andun sa booth ng Convergys kanina sa Megamall, wala daw email/chat/email and chat representative position, as of now.



:confused: *peace* :bop: *okay*

[ptrixx]

bilis ah.. he..he.. so nasabi na ba kung kaninong team ka mapupunta? :bungi: pakalat kalat kasi ako sa floor eh noh? kaya pansin ang headband kong malalaki :glee:

hehe.. d ko pa nga tinatanong kay philip kung san ka matatagpuan, pero nung nakita ko pic mo dun sa kabilang thread eh ikaw pala yung may malaking headband, hehe :D dun ako sa bagong TL mapupunta eh, galing TP.

[athran24]

I'll start on August 26! Excited na ako sa bagong work! Kailangan ko na ring bumili ng mga damit para sa business attire na yan.. :lol:

[magnabash]

Sabi nung mga taong andun sa booth ng Convergys kanina sa Megamall, wala daw email/chat/email and chat representative position, as of now.



:confused: *peace* :bop: *okay*



I wonder, kung may pumansin sa post kong ito.



:confused:

[ptrixx]

@magnabash: hindi ka ren makulet d ba? kung sinabi na sayong wala, eh d wala!

[regulator21]

honga naman!

[ako si..]

Sabi nung mga taong andun sa booth ng Convergys kanina sa Megamall, wala daw email/chat/email and chat representative position, as of now.
:confused: *peace* :bop:
I wonder, kung may pumansin sa post kong ito.
:confused:
i believe posters here have read your post, it's just that how do you want us to react? yun post mo kasi nde naman nanghihingi ng reaction, you're just stating a fact. so i guess a probable reaction would be ah okei and that's it *okay*


hehe.. d ko pa nga tinatanong kay philip kung san ka matatagpuan, pero nung nakita ko pic mo dun sa kabilang thread eh ikaw pala yung may malaking headband, hehe :D dun ako sa bagong TL mapupunta eh, galing TP.


ah.. he..he.. well malay mo matyempuhan mo ako kapag naka mod calls ako. sino bagong TL? hmm.. malalaman ko rin yan mamayang gabi *okay*

[chinglivara12]

actually guys i'm working at convergys right now..credit and collections rep **..nice compensation and benefits..anyway just e-mail me and actually i can refer you to our company..just pm me if you want to apply..

[elfin_elite]

Hi peepz! Bago lang ako dito sa site na 'to. Gusto ko lang po itanong - musta ang CCT? Mahirap ba? Boring ba? Magagaling ba yun trainers - professional naman ba?

In fairness nun nagNHO kami - may nakita ako na ang gandang trainer. **SIGH** mukha sya anghel. Wish ko lang trainer ko sya.

[its.joyz]

ui 1 day hiring po ba sa Commonwealth? try ko kasi sana this mon.
Goodluck sa akin

[ako si..]

Hi peepz! Bago lang ako dito sa site na 'to. Gusto ko lang po itanong - musta ang CCT? Mahirap ba? Boring ba? Magagaling ba yun trainers - professional naman ba?

In fairness nun nagNHO kami - may nakita ako na ang gandang trainer. **SIGH** mukha sya anghel. Wish ko lang trainer ko sya.

CCT would be one of the best part of training. super saya talaga :bounce: :D

one of the most enjoyable trainings talaga yan, never boring *okay*

ui 1 day hiring po ba sa Commonwealth? try ko kasi sana this mon.
Goodluck sa akin
as far as i know, lahat ng sites namin na may recruitment eh one day hiring talaga. not unless of course you came in the afternoon na, syempre may possibility na nde matapos in just a day

[ronaldong]

Hi peepz! Bago lang ako dito sa site na 'to. Gusto ko lang po itanong - musta ang CCT? Mahirap ba? Boring ba? Magagaling ba yun trainers - professional naman ba?

In fairness nun nagNHO kami - may nakita ako na ang gandang trainer. **SIGH** mukha sya anghel. Wish ko lang trainer ko sya.

Para sa kin the best ang CCT.. Its the time to make all the mistakes that you can possibly can.. Its the time na wala ka maxadong inisip at puro games lang at bonding.. Relaxed lang *** environment.. =).. Di ** boring and madali lang.. saya sobra..

Trainers - astig
kudos to my trainer, joey(jedimaster)
maganda? hmm trainers, wavemates, co employees, meron lahat yan =)

Oops pa advertise saglit! :D
CVG is a good company, so far so good, =)
Anyone wanna apply? just send me a message or e mail me so i can give you a referral.
mushyronald666@hotmail.com
;)

[ako si..]

^^ enjoy games nila noh? i love playing catch phrase *okay*

[conp_]

Da best nga yung CCT. Parang yun nga yung pinakamasayang part ng pagiging employee ko ng CVG dati e. Hehehe. Si Jones CCT trainer namin. HR manager na ata sya ngayun. Hehe.

[ako si..]

ako naman si portia ang trainer namin.. medyo strict pero pag naglaro ng games, hala parang nde na trainer :lol:

sana may refresher course ng CCT, parang enhancement lang (gusto lang pumetiks eh) :glee:

[miztaken16]

i agree. mga taga-cvg, magagaling talaga. lalo na mga officers jan :)

[ronaldong]

my favorite is *** mystery case na dapat i solve.. =D hehe ang saya e, nakaka loko pag sinabi na sagot =p

[ako si..]

ah talaga may ganun ba? hmm.. di namin nalaro yun ah.. sayang:D

[aicute12]

Guys, ask ko lang, pano kung tinawagan ako ng cvg for exam na, pero di ako nakapunta.. (pinag OT kase ako), okay lang bang tumawag sa HR??
Thanks..

[ako si..]

yup, you can ask them to resched you. pero sana tumawag ka kung alam mo na nde ka aabot para alam nila and nakapagsched sila ng ibang applicant pa. *okay*

[aicute12]

Ganun, sayang naman..
Last 2006 kase, nag apply na ko sa Cvg, took the exams and all..
Tech Support daw,. ewan ko kung bakit,, so sad ligwak ako sa final interview., eh ang tinanong lang sakin yung mga typical describe yourself question.
Paglabas ko ng room, sabi sakin ng mga nakatambay dun, 3pm pa daw sila dun wala pa daw natatangap kahit isa? E 8pm na ata ng lumabas ako..
Ewan ko, sabi nila, hindi naman daw talaga hiring dun..
Aun, nadepress ako:bop: nagteletech na lang ako..
Cvg pa naman ang unang call center na inaplyan ko..(huhuhu..)

[ronaldong]

pa re sched ka na lang.. Hmm, try mo apply uli malay mo naman dba.. Wag lang papa intimidate.. Wag kakabahan, im sure kaya mo yan.. :)

Isipin mo nag kuentuhan lang *** ng final interviewer mo. *okay*

[je_poy]

Helpdesk vacancy along Ayala.. email jay_talento@yahoo.com/jeffrey_gonzalez@yahoo.com

[ako si..]

Ganun, sayang naman..
Last 2006 kase, nag apply na ko sa Cvg, took the exams and all..
Tech Support daw,. ewan ko kung bakit,, so sad ligwak ako sa final interview., eh ang tinanong lang sakin yung mga typical describe yourself question.
Paglabas ko ng room, sabi sakin ng mga nakatambay dun, 3pm pa daw sila dun wala pa daw natatangap kahit isa? E 8pm na ata ng lumabas ako..
Ewan ko, sabi nila, hindi naman daw talaga hiring dun..
Aun, nadepress ako:bop: nagteletech na lang ako..
Cvg pa naman ang unang call center na inaplyan ko..(huhuhu..)

siguro may nakita sila sa sagot mo na magrereflect sa personality mo towards work. not necessarily pangit na ugali but maybe something na nde bagay or hmm.. akma sa work environment na papasukan mo.

very keen sila sa hiring, nde porque ramp up eh lahat ng mag-aapply eh pasok na. as far as i know, sa isang batch ng applicants, maswerte na yun 3-4 na makapasa hanggang final interview.

[maxmiller]

HI! ask ko *** po pano po yung process sa convergys? and ano po yung mga tpye of exam nila? how many interviews? Thank you!

[conan69]

open na ba yung parttime sa convergys cw? any one from CW here?

[itt]

ako conan:) hehe open part time:) hehe if you want i can refer you :)

tech support yung part time pala:)

[ako si..]

HI! ask ko *** po pano po yung process sa convergys? and ano po yung mga tpye of exam nila? how many interviews? Thank you!

walk in pwede or if someone can refer you it's better. interviews depende san account ka mailalagay, for the rest of the information, kindly do backreading, kahit start lang ng year 2008 *okay* im sure lahat ng tanong mo masasagot at baka yun mga possible followup questions mo masagot na rin thanks :D

[ronaldong]

HI! ask ko *** po pano po yung process sa convergys? and ano po yung mga tpye of exam nila? how many interviews? Thank you!

2 interviews, initial and final, tests, um written and computer based. mahaba lang pero madali lang kayang kaya mo yun, wala naman mawawala pag tinry ko =).. half a day lang tapos na lahat puera final interview. actually para sa kin ang pinaka nkaka irita na part e *** pag submit ng requirements..

nbi = bulok
sss = hassle
tin = ang layo..

ah onga pala..

MEDICAL = huhuhuhuhuhuhu :mecry: :eek: :grrr:

Opps pa advertise!
If anyones interested in applying for convergys, just send me a private message or e mail me.. mushyronald666@hotmail.com

ciao..

[ako si..]

ha..ha.. ayaw ko din medical.. all the way dun eh :lol:

[EcKo_01]

siguro may nakita sila sa sagot mo na magrereflect sa personality mo towards work. not necessarily pangit na ugali but maybe something na nde bagay or hmm.. akma sa work environment na papasukan mo.

very keen sila sa hiring, nde porque ramp up eh lahat ng mag-aapply eh pasok na. as far as i know, sa isang batch ng applicants, maswerte na yun 3-4 na makapasa hanggang final interview.

1 out of 10 applicants lang ang nakakapasok. maswerte lang talaga ang tao. *okay*

[wurm]

Hello,

Meron ba fixed dayshift accounts sa Convergys?

Salamat

[ako si..]

meron ata, yun non voice acct namin, balita ko either 6am or 8am ang shift. i just dont know how true ang sched na yan

[aicute12]

Yung mga friends ko kase lumipat na ng cvg.. dun sa sales acct. ata yun..

[ronaldong]

ei guys favor? any one working as a full time here pa pm naman ng take home pay nyo if its not too much trouble.. asa PST pa lang me, PArt time kc ako im really considering to be a full time tech agent, feeling ko kc bitin salary sa part time e halos 2 hours lang pagitan sa full time.. i will keep your message confidential, promise. Kung sino lang po gusto mag masasakit hehe.. Take home po ha, di basic pay, thanks guys. ;)

and oh, ilang months bago pede transfer full time and ilang months for transfer pag other site? thanks :lol:

[nevermore]

ei guys ask ko *** kung merong non-voiced acct ang cvg? interested kc ako mag apply eh for a non-voiced acct for a change

btw, m currently working as a tech support & plan ko sana mag apply sa alabang

[kulayorange]

haluuu!

im planning to apply for a non CSR position at
convergys. sabi sa job ad, pwede magpasa sa
nearest cvg office. totoo ba yun o dapat sa main
office sa makati ako mag-apply? sana ma-assign ako
sa CVG malapit sa amin :S

many thanks!

[agony_in_pain]

Well... it's been quite awhile since i posted here in CONVERGYS thread...

Dati, i'm still on my CCT, but right now, i'm almost halfway through my transition period (for 1 month).

Since I have no cc experience making this as my FIRST JOB EVER, it was really a nerve-wracking experience. I remember my first live call, I was really stuttering and really don't know what to do but sabi nga nila pasanayan lang naman yan... Actually, i'm really enjoying where I am right now....

Medyo ayaw ko lang yung shift ko kc 4am-1pm in which I have to sleep in the sleeping quarters here in CVG CMW bec. walang masakyan samin pag midnight....

Well... I remember my stupidity at times in some of my calls, but it's really a LEARNING LESSON.... It's a process and I know in just 2 months time, I'll be much more confident and fully-adjusted on my own league.

Also, As far as I know, for you to apply to a NON-VOICE ACCOUNT, you have to be an agent for at least 11 months before you can apply. I'm also planning to apply on an e-mail account rin kc eh. Alam ko may opening now sa Makati site for Walmart (e-mail support)..

Well, i'm just so happy to be part of CVG family.... I'm so lovin' it..

JUST WANT TO SHARE MY EXPERIENCE HERE in CVG
:rotflmao:

[ako si..]

ei guys favor? any one working as a full time here pa pm naman ng take home pay nyo if its not too much trouble.. asa PST pa lang me, PArt time kc ako im really considering to be a full time tech agent, feeling ko kc bitin salary sa part time e halos 2 hours lang pagitan sa full time.. i will keep your message confidential, promise. Kung sino lang po gusto mag masasakit hehe.. Take home po ha, di basic pay, thanks guys. ;)

and oh, ilang months bago pede transfer full time and ilang months for transfer pag other site? thanks :lol:

hmm.. ako full time, sige share ko sayo take home pay ko. syempre nde naman exact to the last cent.. ang take home pay ko nde bumaba ng 9k.. basta dyan naglalaro kaltas na dyan lahat ng dapat

but honestly dapat sa recruiter mo ikaw nagtatanong kasi syempre iba iba ang take home pay ng mga full time dito. kasi kanya kanyang kaltas ng tax yan at ng sss, philhealth at pag ibig. depende rin kasi kung same ba kayo ng starting salary di ba? chaka ang take home pay nag iiba depende sa shift mo dahil maglalaro ang night diff mo.
ako, never ako nagkaron ng parehas na take home pay, kasi depende kung may holiday pay, or biglang nag iba shift ko at pag nag aadik ako sa OT, open OT pa naman kadalasan sa amin

ei guys ask ko *** kung merong non-voiced acct ang cvg? interested kc ako mag apply eh for a non-voiced acct for a change
btw, m currently working as a tech support & plan ko sana mag apply sa alabang

if you're a tech support, sa makati ka mag paassign, wala kasing tech acct dyan sa alabang site e

haluuu!
im planning to apply for a non CSR position at
convergys. sabi sa job ad, pwede magpasa sa
nearest cvg office. totoo ba yun o dapat sa main
office sa makati ako mag-apply? sana ma-assign ako
sa CVG malapit sa amin :S
many thanks!

yes po, pwede po magsubmit dyan *okay*

Well... it's been quite awhile since i posted here in CONVERGYS thread...

Dati, i'm still on my CCT, but right now, i'm almost halfway through my transition period (for 1 month).

Since I have no cc experience making this as my FIRST JOB EVER, it was really a nerve-wracking experience. I remember my first live call, I was really stuttering and really don't know what to do but sabi nga nila pasanayan lang naman yan... Actually, i'm really enjoying where I am right now....

Medyo ayaw ko lang yung shift ko kc 4am-1pm in which I have to sleep in the sleeping quarters here in CVG CMW bec. walang masakyan samin pag midnight....

Well... I remember my stupidity at times in some of my calls, but it's really a LEARNING LESSON.... It's a process and I know in just 2 months time, I'll be much more confident and fully-adjusted on my own league.

Also, As far as I know, for you to apply to a NON-VOICE ACCOUNT, you have to be an agent for at least 11 months before you can apply. I'm also planning to apply on an e-mail account rin kc eh. Alam ko may opening now sa Makati site for Walmart (e-mail support)..

Well, i'm just so happy to be part of CVG family.... I'm so lovin' it..

JUST WANT TO SHARE MY EXPERIENCE HERE in CVG
:rotflmao:

nice to know you're enjoying your stay. hopefully magtagal ka sa cvg

[ronaldong]

Ate CSR ka po ba or TSR?.. hmm parang naliliitan me sa 9k.. wahhh.. ako lang ba to or tlgang mababa?..

[smiffer]

(butting in)in my opinion, ok na yang 9k/ cutoff take home pay ni ako si. there may be higher figures that you might be aware of but then again, yung mga nakakatanggap nun ay yung mga talagang established na. you know what i mean? tipong 3-6 years ng asa industriya. if it in case may kilala ka na who earns more or better yet a whole lot more, good for them. kung merong ka ding kilala na sandali pa lang tas mataas na nakukuha, better. pero generally speaking, yung take home pay ni ako si ay hindi maliit. diba you're just part time for now? i like your intention of going full time. i hope it's not entirely for the money kaya mo ginagawa yan and yes, i hope dito ka sa cvg mag aim. kase for me, i take pride in my being a part of the cvg family. it's a fact na meron nga sigurong mas matataas pero personally, THIS IS CVG and for me it's the best.

[ronaldong]

elo smiffer join the discussion.. Well, to be honest, di naman **** *** salary perse *** nanghihinayang ako, pero *** difference between a part time employee's salary and benefits as compared to a full time. plus the fact na walang promotion for part time. Actually i want a career here, thats why i wanna be a full time. di kc pede ma promote pag part time so parang dead end job. Gusto ko mag grow ako. Un nga lang di ko kc alam kung pede ba ma promote kung di pa graduate. Mejo tinatamad kc me mag aral *****, well to be honest, procrastinate ako hehe. So gusto ko sana by october full time na ko para mag part time na lang ako sa school.. kahit mas matagal graduate ok lang sa kin, anyways i have work na and i have a kid too. Oo naman CVG na, i like it here from the first day dahil ok *** site and office, un nga lang malau sa min(tapat ako la salle nka tira), and sobrang natuwa ako sa CCT.. hehe.. no need to transfer to another company, kaya gusto ko **** malaman career path dito sa convergys.

[EcKo_01]

no need to transfer to another company, kaya gusto ko **** malaman career path dito sa convergys.

It all depends on you bro. You don't have to make pasipsip, pa-bibo or to kiss @ss para lang ma-promote. There are Tls who would encourage you to apply for MDP na para ma-promote na. Sila mismo papansin sa iyo and would be more willing to give coaching sessions para lang sa iyo. I, for example, have been encouraged ng mga TL na kilala ko kasi i had good scorecards for 7 months. Kung alam nila na may potetial ka kasi nakikita sa trabaho mo, sila mismo magsasabi sa iyo na mag-aply ka na. Ganun lang yun. Yun nga lang, di na ako pwede mag-aply kasi sablay ako sa quality ko this month. Sabit! :mecry: Need to clear it again for 3 months. hehehe.

[ronaldong]

whats an MDP? hehehe..

[_tEeMhUi_]

i had a call just now from convergys, screening agad...Yun nga lang, andito ako sa davao, he (from CVG) asked me to give him a call pgpunta ko ng manila. Anu kaya susunod na mangyayari....?

[sibilly316i]

i had a call just now from convergys, screening agad...Yun nga lang, andito ako sa davao, he (from CVG) asked me to give him a call pgpunta ko ng manila. Anu kaya susunod na mangyayari....?

Just so you know what to expect....give him a call para you dont wait that long....priority kasi mga nakaschedule na candidates....you first have your initial interview where they mainly check your commskills and comprehension, once you pass that you take a series of exams computer based and pen and paper, after that part its your final interview, mostly experience based questions.....then you just need to submit your requirements and your set!!! goodluck ;)

[_tEeMhUi_]

thanks for the info bro...Ü

[sibilly316i]

thanks for the info bro...Ü

No prob and goodluck ;)

[ako si..]

Ate CSR ka po ba or TSR?.. hmm parang naliliitan me sa 9k.. wahhh.. ako lang ba to or tlgang mababa?..

TSR po ako.. i applied CVG with 7mos of experience from people support, CSR ako dun.

elo smiffer join the discussion.. Well, to be honest, di naman **** *** salary perse *** nanghihinayang ako, pero *** difference between a part time employee's salary and benefits as compared to a full time. plus the fact na walang promotion for part time. Actually i want a career here, thats why i wanna be a full time. di kc pede ma promote pag part time so parang dead end job. Gusto ko mag grow ako. Un nga lang di ko kc alam kung pede ba ma promote kung di pa graduate. Mejo tinatamad kc me mag aral *****, well to be honest, procrastinate ako hehe. So gusto ko sana by october full time na ko para mag part time na lang ako sa school.. kahit mas matagal graduate ok lang sa kin, anyways i have work na and i have a kid too. Oo naman CVG na, i like it here from the first day dahil ok *** site and office, un nga lang malau sa min(tapat ako la salle nka tira), and sobrang natuwa ako sa CCT.. hehe.. no need to transfer to another company, kaya gusto ko **** malaman career path dito sa convergys.

may tinatawag silang career pathing dito.. they created this para nde maging stagnant ang isang employee. hopefully, people here from HR can shed you some light on this.. kasi di ko kabisado. basta ang idea ko dyan is eto ang mga options mo bilang agent, you can be this or you can be that. tapos may mga timeframe yan, na at this particular point and you meet the requirements you may apply for this or that position yun ganun. para ikaw din visually makikita mo kung saan ang punta mo or ng career mo.


It all depends on you bro. You don't have to make pasipsip, pa-bibo or to kiss @ss para lang ma-promote. There are Tls who would encourage you to apply for MDP na para ma-promote na. Sila mismo papansin sa iyo and would be more willing to give coaching sessions para lang sa iyo. I, for example, have been encouraged ng mga TL na kilala ko kasi i had good scorecards for 7 months. Kung alam nila na may potetial ka kasi nakikita sa trabaho mo, sila mismo magsasabi sa iyo na mag-aply ka na. Ganun lang yun. Yun nga lang, di na ako pwede mag-aply kasi sablay ako sa quality ko this month. Sabit! :mecry: Need to clear it again for 3 months. hehehe.

awww... yun lang EcKo_01.. good luck sa quality mo *okay* sana maging maganda ang trend ng scores mo. san palang site ka?

[its.joyz]

what is the best account na you can suggest???

3 years na po experience combined na TSR and CSR san ba mas malaki sweldo dyan?

dun ako sana...

[kulayorange]

hmm.. ako full time, sige share ko sayo

yes po, pwede po magsubmit dyan *okay*



thanks for the reply!
saan mas maganda mag followup ng application
for non csr positions?

sa Convergys nearest to me
o sa convergys makati?

bagay kasi sa akin yung job e :lol:
kaya gustong gusto ko i-pursue.

[ronaldong]

thanks ate.. =p.. Commonwealth ka po ba? kaka berlitz ko lang.. Hassle.. di naman me kinabahan, kaso feeling ko soso performance.. zzzz..

[ako si..]

what is the best account na you can suggest???
3 years na po experience combined na TSR and CSR san ba mas malaki sweldo dyan?
dun ako sana...

im not really familiar with all the names of our accounts here, lalo na at may mga bagong paok na accounts. ang pagiging best ng isang acct eh depende sa tao yan. but the #1 acct in cvg alam ko eh currently not hiring.

thanks for the reply!
saan mas maganda mag followup ng application
for non csr positions?
sa Convergys nearest to me
o sa convergys makati?
bagay kasi sa akin yung job e :lol:
kaya gustong gusto ko i-pursue.
anung klaseng non csr position ba yan? kasi if it is based on CVG1 (head office) mas maigi siguro dun ka na magsubmit di ba. or you can submit it sa malapit sayo then follow up ka sa cvg1

thanks ate.. =p.. Commonwealth ka po ba? kaka berlitz ko lang.. Hassle.. di naman me kinabahan, kaso feeling ko soso performance.. zzzz..

ako ba ito? nde po ako sa commonwealth, sa CVG1 ako, yun dito sa may makati med, im on my 7th month already, kakaregular lang *okay*

[magnabash]

Question po.



Is CVG1 located near RCBC Plaza and PeopleSupport?



:confused: *peace* :bop: *okay*

[ako si..]

yup yun nga po *okay*

[cvg_guy]

Hey guys, if you want to apply in Convergys, you can email your resume to cvg.jobs@ymail.com

Send your resume now and get a call from Convegys HR the same day!

[ako si..]

happy 5th anniversary cvg :bounce:

[athran24]

I'm starting to love Convergys!!! :D

[ako si..]

good for you *okay*

san site ka athran24?

[qreux]

waw. angsipag ni headband girl magpost ah. pag naging admin ka ng pex magpacheese burger ka ha. joke.

ako din, love ko ang convergys! wala pa naman ako sa ops, pero feeling ko masaya pag nasa floor na! hehe. will grad PST on monday! pasado din sa berlitz! yoohoo!

[ako si..]

ha..ha.. masaya lang din magpost kasi dito.. and active din talaga ako sa pex kaya ganun.. nasa kabilang thread lang din ako.. :glee:

congrats naman at graduate ka na ng PST :cheers:

masaya talaga sa floor.. lalo na pag halos kakilala mo lahat *okay*

[ptrixx]

hehehe, headband girl.. napaka-active nga nyan magpex, makikita mo din yan minsan sa pantry at nagpepex..hehe

[ako si..]

^^ ha..ha.. :lol:

oo kapag mag isa lang ako maglunch nagpex na lang ako hanggang matapos ang break :D

kilala ko na tl mo.. si TL nath di ba?

[ptrixx]

oo, pero tawag ko sa kanya thunderbird o *** boss thunder, hehe.. nakikita nga kita minsan at nakastation sa tabi ng F.A

[ako si..]

ah yun ba tawag mo sa kanya.. he..he.. :bungi:

^^ o nakikita mo na pala ako tapos di mo naman ako kinakausap.. approach mo ako minsan para makilala naman kita *okay*

lately nandun ako sa may FA kasi yun stations sa kabilang ibayo eh AHT bay, mas gusto ko nga dun eh. chaka friendly friends kami nun ni joms dahil minsan kapag nakalunch sya ako nagbabantay ng queue.

[car_racer]

im thinking of applying in commonwealth branch. i need to kill time because im waiting for something. with this reason, is it possible to apply and get in? also, im eyeing on a non-voice or less calls position. lastly, how much do they offer?perks?working enviroment?sked? thanks. i don't content myself when i backread so i hope you dont mind answering. anyone?

[ako si..]

ganu ba katagal yan aantayin mo? kasi kung sandali lang din naman i would suggest wag ka na mag apply dahil baka nasa training stage ka pa lang eh aalis ka na rin

[qreux]

im thinking of applying in commonwealth branch. i need to kill time because im waiting for something. with this reason, is it possible to apply and get in? also, im eyeing on a non-voice or less calls position. lastly, how much do they offer?perks?working enviroment?sked? thanks. i don't content myself when i backread so i hope you dont mind answering. anyone?

tama si headband girl. Pero kung magiging idle ng, let's say, 4 to 5 months, pwede ka mag-apply and umalis na. Meron kasi kaming training bond na 20K for 4 months.

Pero if u want to apply here in commonwealth, pwede kita i-refer! Ü

[wItCh*hUnTeR]

gud morning guys!


just wanna ask kung ok lang mag-apply sa commonwealth pero i have a scheduled interview sa makati.. kasi kulang sa budget *** i decided to go na lang to the nearest site..

[kikaikyut14]

hi there... if you want to apply in Convergys Ortigas, you may drop by at Robinson's Equitable Tower 29th Flr (at the back of Poveda School and beside Robinson's Galleria). Just bring your updated resumes and if possible *** mga transcript of records, nbi clearance (updated), and SSS ID# (if available). I suggest that you walk in when applying para mas mabilis. Okies!!! ;)

[ako si..]

have you guys heard? sa EK ang family day ng CVG!!! kita kits tayo sa EK ha!!! :bounce:

[wItCh*hUnTeR]

another question lang.. hmm.. kasi nga d ba i have an interview nga dis morning pero d po ako nakapunta.. sobrang sakit po kasi ng ulo ko and kulang din po talaga sa budget. mababan po ba yung resume ko? kasi i'm planning to apply here in commonwealth this friday (maybe).


hmm... give me some tips naman rin..mag-aapply po kasi ako for the position of tsr. sa technical, marami naman din po ako alam pero sa english.. hmm... medyo lang.. sa tingin nyo may chance po *** ako makapasa? :D

[ako si..]

nagsabi ka ba na you cant make it to the interview? kasi kung may active resume ka na, i dont think there's a need to pass another one dahil makikita naman sa database nila na may naipasa ka na befre

for a tsr position? pass all the exams.. 1st thing na dapat mo pasahan eh yun tech exam kasi yun ang magqualify sayo to pursue a tsr position *okay*

[wItCh*hUnTeR]

yun nga po problem ko.. kasi d ko namn din ineexpect kanina na magkaksakit po ako.. pano un? ***** un din po yung mali ko... mkkpag-apply pa rin po ba ako sa commonwealth?

[sibilly316i]

yes you can still apply there....just be sure to let them know that you were invited by a different site para maayus nila tracker nila....

[Spongebuffy]

Hello sa mga taga CVG. I'm from CVG1.

[ako si..]

hi there spongebuffy! :wave:

im from cvg1 as well.. anu floor ka?

[athran24]

good for you *okay*

san site ka athran24?

I'm still on PST but I'll be assigned at CVG1.

[choke_dee]

*** po ** taga-uverse acct? talamak po ba split off **? :depressed:

[dhan]

meron bang taga Convergys Cebu dito, sino naba operations manager ngayon dun?

[ako si..]

hello.. kamusta na ang cvg peeps?
@ athran24: ah okei.. so alam mo na kung san floor naka assign yun acct nyo? syempre ayaw ko magbanggit ng acct dito

@ choke dee: well since it will be a start up acct, malamang marami ang split off.. those are just birthing pains for the acct

[choke_dee]

^ salamat po! sna di forever yang split off n yan, huhu :mecry:

[ako si..]

ah nde naman.. normal yan sa start up acct kasi konti kayo so people have to be spread to cover the time. sa amin, i guess it lasted for the 1st 3-4mos of the acct, ngayon siguro 5% na lang ang may split off or wala na nga ata eh.

dumaan ako dyan, every week iba ang off tapos minsan dikit minsan split. pati start time iba iba din. pero nde naman yun tipong tatambling ang oras na minsan umaga tapos gabi, di naman within the same band pa din so kunyari between 11-1am ang band mo so ang start time mo dun lang maglalaro

[Nightwing05]

anong account na nasa pbcom..?
di ko maconfirm kung yun yung uverse or something else..

[ako si..]

^^ bkit po? interested in applying?

[Nightwing05]

^^ bkit po? interested in applying?

err..
negative..
used to work there..
only checking for updates..

[pink_shimmer]

^ lol.. Nightwing i think kilala kita, nickname pa lang.. i used to work in cvg as well.

U-verse na ang sa pbcom. pero meron pa rin yatang dsl, yung mga HN, HN pa rin. yun ang alam ko..

[Spongebuffy]

Nasa 4th floor po ako.

[Spongebuffy]

Buti di ko naranasan ang split-off.

[Nightwing05]

^ lol.. Nightwing i think kilala kita, nickname pa lang.. i used to work in cvg as well.

U-verse na ang sa pbcom. pero meron pa rin yatang dsl, yung mga HN, HN pa rin. yun ang alam ko..

ahahaha..
huli..
i thought wala na dsl dun..?

[tech chiq]

U-verse
DTV
CSG
Citicards
Onstar
At&t
Onstar

are these the only accounts in CVG?