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marcodmarco
Oct 17, 2008, 02:25 PM
thanks! just heard from my friends in cvg that twc is expanding due to teleperformance's poor performance and possible closure.

linkinpark
Oct 17, 2008, 02:49 PM
thanks! just heard from my friends in cvg that twc is expanding due to teleperformance's poor performance and possible closure.


Well, I can't really give you accurate info with regard to that.. but what I am sure of is that TWC is really ramping up. :)

MartialLawBaby
Oct 17, 2008, 03:42 PM
Dont worry....as long as you passed all your 1st and 2nd year subjects the actual grades wont matter...:)

HI SIBILLY. il be ending my cct today. thanks talaga sa mga advises. What will i prepare for the pst?

linkinpark
Oct 17, 2008, 03:51 PM
HI SIBILLY. il be ending my cct today. thanks talaga sa mga advises. What will i prepare for the pst?

Wow, CCT grad congrats! For PST, be prepared for info overload esp if you're on a tech account. And it's not as fun as CCT unfortunately.

ako si..
Oct 17, 2008, 05:55 PM
ay I know her.. she also knows me haha :)

ah talaga.. ahe..he.. kilala mo pala sya.

Hi Im just new here. someone please help me. I am really confuse on what to do. I was a former employee of convergys alabang 2 years ago, but I resigned to due health reasons. Last week I applied there and was hired but I didn't declare that I was a former employee and also I had some previous call center experience that I also didn't declare. But it was just one. I wasn't able to process my clearance because I was afraid they would ask me to pay the bond. Please enlighten me, I really want to work in convergys again. If Im gonna call my recruiter and follow the rehires process can somebody tell me how will the process be like? and how long will it takes me to work again. Do you think they will discover that I had some previous employments that I didn't declare. Please help me decide and give me advice on what MUST i do. Thank you.

tulad nga ng lagi namin sinasabi, eventually they would find out. just be honest, mas malaki ang mawawala sayo if you wont be honest about your employment history. magaling sila sa background investigation.

hi guys, just wanted to ask where are the locations of cvg for TWC or any tech support? Im interested to apply kasi and i heard TWC is an easier account?

sabi nga ng karamihan, madali ang acct namin. we have makati, cebu and bacolod for that acct

thanks! just heard from my friends in cvg that twc is expanding due to teleperformance's poor performance and possible closure.

hmm.. medyo late na ata ang pagbalita sayo.. medyo kasi dati pa yan around april-may, nagramp down ng konti ang TP (as far as i know) but i dont think they're going to totally shut it down. kasi hanggang ngayon operational pa sila and i think they're still hiring

so far, dito sa makati i think until wave 10 kami, nasa wav 9 na ngayon. so baka after that medyo steady lang muna, nde na talaga ramp up. ang ramp up eh yun sa cebu/bacolod kasi they have bigger ops floor

bloocjil
Oct 17, 2008, 06:46 PM
ako si....

thanx sa reply, pero hindi ba dyahe yon?? pano ko kaya sasabihin yon sa recruiter ko? pano ba ang process pag re-hire??? any idea? tsaka 22o ba yung bond? na tatakot ako mag-paclearance kasi baka ko pag bayarin ng bond. kahit walang clearance do you think i-coconsider parin nila application ko?

All replies will be appreciated. thanks

sibilly316i
Oct 17, 2008, 08:52 PM
Hi Im just new here. someone please help me. I am really confuse on what to do. I was a former employee of convergys alabang 2 years ago, but I resigned to due health reasons. Last week I applied there and was hired but I didn't declare that I was a former employee and also I had some previous call center experience that I also didn't declare. But it was just one. I wasn't able to process my clearance because I was afraid they would ask me to pay the bond. Please enlighten me, I really want to work in convergys again. If Im gonna call my recruiter and follow the rehires process can somebody tell me how will the process be like? and how long will it takes me to work again. Do you think they will discover that I had some previous employments that I didn't declare. Please help me decide and give me advice on what MUST i do. Thank you.

tell your recruiter because once your employee IDs are processed lalabas na employee kana dati.....the additional step is your Recruiter will ask for a recommendation from your previous supe and site HR....if your supe isnt there anymore sa OM niyo hihingi ng recommendation....if you resigned properly and processed your clearance you dont have to worry about HR's recommendation....regarding your TLs reco....depende na yan sa attitude and performance mo dati....and btw your recruiter will process this for you....

daasnwer
Oct 19, 2008, 01:03 AM
does the bond take effect when you started cct? what if you havent started yet but is already signed up will the bond take effect?

athran24
Oct 19, 2008, 04:39 AM
^^ The bond will take effect on your start or hire date, at least that's what HR told me. ;)

doctorj
Oct 19, 2008, 06:31 AM
Pa-help naman po sa school project ko o, pinapagawa kami ng Convergys ang isa sa mga call center na napili namin, maybe someone from Convergys could help me answer this, due na kasi sa Tuesday 'to and kung magsesend pa kami ng email proposal hindi na kami aabot

1. employee salary and benefits
2. Legal mandated benefits (work hours, Overtime rates, service incentive leave etc.)
3. Other additional benefits granted to the employees of the company
4) the challenges that confronts HR managers and the company in the implementation and administration of the various labor standards

sibilly316i
Oct 19, 2008, 09:57 AM
does the bond take effect when you started cct? what if you havent started yet but is already signed up will the bond take effect?

The bond takes effect on your 1st day of training.....

ako si..
Oct 19, 2008, 11:37 AM
Pa-help naman po sa school project ko o, pinapagawa kami ng Convergys ang isa sa mga call center na napili namin, maybe someone from Convergys could help me answer this, due na kasi sa Tuesday 'to and kung magsesend pa kami ng email proposal hindi na kami aabot

1. employee salary and benefits
2. Legal mandated benefits (work hours, Overtime rates, service incentive leave etc.)
3. Other additional benefits granted to the employees of the company
4) the challenges that confronts HR managers and the company in the implementation and administration of the various labor standards



hmmm... naku im not sure if we are allowed to disclose this over the thread, mas maganda ata eh pumunta kayo dun mismo at humingi ng paalam.

ako si..
Oct 19, 2008, 11:42 AM
@ sibilly316i > nga pala.. remember my question about the position i was inquirying kung pwede sa external hire? pumasa si dad! :bounce: he'll be starting nov 5 *okay*

daasnwer
Oct 19, 2008, 11:55 AM
@ sibilly316i > nga pala.. remember my question about the position i was inquirying kung pwede sa external hire? pumasa si dad! :bounce: he'll be starting nov 5 *okay*

-wow external hiring. Puwede ba mag apply sa cvg ng non agent pos kahit wala ka experience sa pos na un

ako si..
Oct 19, 2008, 01:00 PM
^^ kasi yun position na open is mostly for lateral transfers but they have a certain % for external hires. as far as i know, dapat dumaan ka sa pagiging agent for applying for a non agent post.

blue_kia
Oct 19, 2008, 01:23 PM
Pa-help naman po sa school project ko o, pinapagawa kami ng Convergys ang isa sa mga call center na napili namin, maybe someone from Convergys could help me answer this, due na kasi sa Tuesday 'to and kung magsesend pa kami ng email proposal hindi na kami aabot

1. employee salary and benefits
2. Legal mandated benefits (work hours, Overtime rates, service incentive leave etc.)
3. Other additional benefits granted to the employees of the company
4) the challenges that confronts HR managers and the company in the implementation and administration of the various labor standards



the one that you asking for is so detailed.. with regards to salary and benefits it is so confidential that it is only to be known to the employee of the company. other additional benefits pa.. himirit ka pa.. sobra ka boy.. challenges? even the company would not give you a single answer to the queries you are asking for.. no company would disclose compensations to strangers even for research.. the one that you are asking for IMO is so STUPID!

sibilly316i
Oct 19, 2008, 01:27 PM
@ sibilly316i > nga pala.. remember my question about the position i was inquirying kung pwede sa external hire? pumasa si dad! :bounce: he'll be starting nov 5 *okay*

Great!!! Congrats to both of you!!! na-ERP mo din siya?

sibilly316i
Oct 19, 2008, 01:30 PM
-wow external hiring. Puwede ba mag apply sa cvg ng non agent pos kahit wala ka experience sa pos na un

Normally when CVG considers an external hire for a non-agent or RU post you need at least 1 year experience handling the same responsibility....when were going to consider non-experienced candidates we open the opportunities internally 1st.

ako si..
Oct 19, 2008, 01:50 PM
Great!!! Congrats to both of you!!! na-ERP mo din siya?

yup, na ERP ko sya. :D

nga pala.. ask ko lang, kasi nde sya nabigyan nun endorsement slip for the medical exam. actually yun batch nila na nagsign ng contract, wala sa kanilang nabigyan, siguro di lang nasama nun recruiter during contract signing. pwede naman sya bumalik na lang uli para humingi nun or dapat ba magpasabi muna through phone dahil baka wala mag sign nun endorsement slip?

sibilly316i
Oct 19, 2008, 01:53 PM
yup, na ERP ko sya. :D

nga pala.. ask ko lang, kasi nde sya nabigyan nun endorsement slip for the medical exam. actually yun batch nila na nagsign ng contract, wala sa kanilang nabigyan, siguro di lang nasama nun recruiter during contract signing. pwede naman sya bumalik na lang uli para humingi nun or dapat ba magpasabi muna through phone dahil baka wala mag sign nun endorsement slip?

Balik lang siya anytime between 11am - 5pm just tell him to look for bob or ryan....

doctorj
Oct 19, 2008, 02:56 PM
the one that you asking for is so detailed.. with regards to salary and benefits it is so confidential that it is only to be known to the employee of the company. other additional benefits pa.. himirit ka pa.. sobra ka boy.. challenges? even the company would not give you a single answer to the queries you are asking for.. no company would disclose compensations to strangers even for research.. the one that you are asking for IMO is so STUPID!

tell that to my prof...:lol:

athran24
Oct 20, 2008, 02:49 AM
I'm about to start on the production floor next week... Woohhh! Hope my first week's gonna be just fine. :D

ako si..
Oct 20, 2008, 06:29 AM
tell that to my prof...:lol:

well siguro mas maganda gawin ng prof mo eh magissue sya ng endorsement letter to show na it's for research purposes ang paghingi nyo ng info, but even so.. i dont think na ibibigay pa rin yun sa inyo.. highly confidential pa rin kasi yun kelangan nyo.

I'm about to start on the production floor next week... Woohhh! Hope my first week's gonna be just fine. :D
wow.. goodluck sayo :cheers: im sure you'll do just fine.. maraming floor walkers dyan *okay*

daasnwer
Oct 20, 2008, 11:03 PM
It's official I guess part na din ako ng cvg family, at n t account opps wala *** gusto ko kase mag tsr kase I handled sales and outbound accounts nakow d ata kaya ng powers ko sana nga *** tong tsr account ng cvg wont be as stressful as the previous accounts I handled

Scout528
Oct 20, 2008, 11:25 PM
ei guys just a couple of questions:
is cvg strict in hiring applicants with awol/terminated contract?
what if they hire you then they found out later that you didnt include another call center which you have a noncompete/bond/etc?

Jerzey
Oct 20, 2008, 11:34 PM
I'm about to start on the production floor next week... Woohhh! Hope my first week's gonna be just fine. :D

It's official I guess part na din ako ng cvg family, at n t account opps wala *** gusto ko kase mag tsr kase I handled sales and outbound accounts nakow d ata kaya ng powers ko sana nga *** tong tsr account ng cvg wont be as stressful as the previous accounts I handled

See you guys on the floor .. :)

itt
Oct 20, 2008, 11:56 PM
see you din:) im sure mageenjoy ka dito:)

EcKo_01
Oct 21, 2008, 12:57 AM
It's official I guess part na din ako ng cvg family, at n t account opps wala *** gusto ko kase mag tsr kase I handled sales and outbound accounts nakow d ata kaya ng powers ko sana nga *** tong tsr account ng cvg wont be as stressful as the previous accounts I handled

Goodluck bro! :glee:

ako si..
Oct 21, 2008, 09:06 AM
It's official I guess part na din ako ng cvg family, at n t account opps wala *** gusto ko kase mag tsr kase I handled sales and outbound accounts nakow d ata kaya ng powers ko sana nga *** tong tsr account ng cvg wont be as stressful as the previous accounts I handled

well kung galing ka sa sales at outbound, it would be a relief na nasa tech acct ka. mawawala yun pressure ng quota, but ang papalit eh yun pressure of maintaining your cool.

magipon ka na ng maraming pasensya, kasi you won't believe that most Americans are, how do we say it.. "computer challenged" as in tipo bang

agent: can you tell what can you see on the current window
caller: uhmm.. well i can see trees and cars

:glee:

ei guys just a couple of questions:
is cvg strict in hiring applicants with awol/terminated contract?
what if they hire you then they found out later that you didnt include another call center which you have a noncompete/bond/etc?

try backreading po.. it would answer your question and maybe even your would be follow up questions *okay*

daasnwer
Oct 21, 2008, 06:00 PM
See you guys on the floor .. :)

-saang account ka?

daasnwer
Oct 21, 2008, 06:03 PM
ok *** it's easier to deal with stupidity than a non interested person you have to keep interested. actually kahit inbound sales which i came from before hirap ng quota kung anu anunghocus pocus kelagan gawin.

gurl_taray18
Oct 21, 2008, 06:20 PM
^ wahahaha...madaling sabihin yan pero parehas lang syang nakakairita.

san ka nakakita ng caller na pgkakayabang kse macintosh ang gamit, di naman marunong. ni hindi alam kung ano *** apple button or safari :lol:

or caller na irate-iratan tas pag tanong mo kung ano ang OS ang isasagot sayo ay "it's a dell" :bop:

daasnwer
Oct 21, 2008, 06:24 PM
dame ko nga na handle dun na weborders sa dati kong company sinisi nila yung sales dept dahil mali mali order na *** naman nag input nakow ganun ****

annaorlina
Oct 21, 2008, 11:54 PM
does anyone know PHILIP MONTELIBANO ? from convergys?

itt
Oct 22, 2008, 12:33 AM
^ wahahaha...madaling sabihin yan pero parehas lang syang nakakairita.

san ka nakakita ng caller na pgkakayabang kse macintosh ang gamit, di naman marunong. ni hindi alam kung ano *** apple button or safari :lol:

or caller na irate-iratan tas pag tanong mo kung ano ang OS ang isasagot sayo ay "it's a dell" :bop:



wahahaha nagkaroon ako ng ganyan! meron pa isa sobrang galit as in sobra kasi di ma access email e sus ko, ilang months na syang walang account!! pinacancel nya

gurl_taray18
Oct 22, 2008, 12:55 AM
^ panalo sila di ba? wahahaha di ko malilimutan si atillery ng bellsouth dial. :lol:

ako si..
Oct 22, 2008, 05:17 PM
^ wahahaha...madaling sabihin yan pero parehas lang syang nakakairita.

san ka nakakita ng caller na pgkakayabang kse macintosh ang gamit, di naman marunong. ni hindi alam kung ano *** apple button or safari :lol:

or caller na irate-iratan tas pag tanong mo kung ano ang OS ang isasagot sayo ay "it's a dell" :bop:

wahahaha nagkaroon ako ng ganyan! meron pa isa sobrang galit as in sobra kasi di ma access email e sus ko, ilang months na syang walang account!! pinacancel nya

ha..ha.. oo nga.. dami ganyan tapos yun tawag nila sa linksys eh linkys at foxfire :glee:

aglaia
Oct 22, 2008, 06:24 PM
hi. question lang po. does anyone have an idea about convergys sta.rosa? like anong account meron dun...? may non-voice ba dun...?
thanks!

ako si..
Oct 23, 2008, 05:25 PM
hi. question lang po. does anyone have an idea about convergys sta.rosa? like anong account meron dun...? may non-voice ba dun...?
thanks!

hello hello :wave:

hmm.. wala pa atang definite na account na ilalagay dun, well kung meron man, for sure as of the moment eh higher ups muna lang ang nakakaalam. *okay*

@ sibilly316i > thanks thanks ha.. :D nga pala, ikaw din nag initial interview sa akin nun eh.. ha..ha.. nice meeting you.. see yah around *okay*

sohappy74
Oct 23, 2008, 06:06 PM
@sibilly3161>>hi! I passed the test that was given to me and then they let me sign the contract and told me that I'm now for the technical support associate for Mediacom, I will be joining the waive1 on November 27. My problem is I know that I'm not really good in computers thats why I only applied for CSR. I'm afraid they might fail me during the training. What if I cant pass the training? Will they still consider me being CSR? Pls help..huhuhuhu. I only accepted the offer for TSR because it pays higher that my first job offer. I dont have any work experience and undergrad with horrible failing grades. Please enlighten me....it will be much appreciated. Thank you!

daasnwer
Oct 23, 2008, 10:14 PM
wow wats mediacom? sarap wave 1 madali ***** mapromote dyan

tsklet
Oct 23, 2008, 10:42 PM
ask ko lang po kung magkakaroon rin kayo ng branch sa riverbanks?

sibilly316i
Oct 23, 2008, 10:57 PM
hello hello :wave:

hmm.. wala pa atang definite na account na ilalagay dun, well kung meron man, for sure as of the moment eh higher ups muna lang ang nakakaalam. *okay*

@ sibilly316i > thanks thanks ha.. :D nga pala, ikaw din nag initial interview sa akin nun eh.. ha..ha.. nice meeting you.. see yah around *okay*

@ako si....> no problem;)ah talaga? hahahaha....dami kasi namin nakakausap every day eh...hehehehe

@sohappy> it really depends on your trainer....normally if you fail during training and your trainer sees that you have potential, he/she will endorse you back to your recruiter....your recruiter will then look for another program for you.

Jerzey
Oct 24, 2008, 01:13 AM
-saang account ka?

at&t pbcom =)

@sibilly3161>>hi! I passed the test that was given to me and then they let me sign the contract and told me that I'm now for the technical support associate for Mediacom, I will be joining the waive1 on November 27. My problem is I know that I'm not really good in computers thats why I only applied for CSR. I'm afraid they might fail me during the training. What if I cant pass the training? Will they still consider me being CSR? Pls help..huhuhuhu. I only accepted the offer for TSR because it pays higher that my first job offer. I dont have any work experience and undergrad with horrible failing grades. Please enlighten me....it will be much appreciated. Thank you!


dont worry.. ive seen alot of people na 0 knowledge about pc, but now nandun pa rin sila and napromote pa. Just listen carefully sa training and be serious about the job. d ka magsisi. =) Same here, an undergrad. :)

lala_bratinella
Oct 24, 2008, 03:17 AM
hi, cvg peeps. :) i just wanna ask if there are any openings for part-time csr, sa market research/survey account? at tsaka around how much kaya inaabot salary ng part-time csr dito? im planning to apply while finishing only 9 units in UP. super ok din kasi i heard sa commonwealth daw to. thanks a lot!:)

itt
Oct 24, 2008, 04:03 AM
may friendster account pala yung tinatawagan nating group pag no sync:) hehe

Posh Beckham
Oct 24, 2008, 05:28 AM
mare, ok pa po tayo nung bellsouth and at&t days, but when accenture came, nagkaleche-leche na lahat..pag mraming agents na nakaka-meet ng metrics na sinet nila, bigla nilang tataasan..tapos tacr!ft bwisit pahirapan..all or nothing lang pwede mo maging score..tapos kung may dispute man more than a month pa hihintayin mo..balewala rin if ever ma-dispute sya since na-compute na scorecard mo..

daasnwer
Oct 24, 2008, 06:13 AM
sykes and accenture also outsource the at n t account right

itt
Oct 24, 2008, 11:27 AM
mare, ok pa po tayo nung bellsouth and at&t days, but when accenture came, nagkaleche-leche na lahat..pag mraming agents na nakaka-meet ng metrics na sinet nila, bigla nilang tataasan..tapos tacr!ft bwisit pahirapan..all or nothing lang pwede mo maging score..tapos kung may dispute man more than a month pa hihintayin mo..balewala rin if ever ma-dispute sya since na-compute na scorecard mo..


marami ngang nag sasabi nyan eh:( sigh. tapos yung survey minsan di pa talaga iyo. ang nakakainis lang pano pag may sat kang survey pero sa iba napunta? hai

sohappy74
Oct 24, 2008, 11:53 AM
does anyone know PHILIP MONTELIBANO ? from convergys?

i know philip but not frm CVG. the son of our late governor

sohappy74
Oct 24, 2008, 11:58 AM
wow wats mediacom? sarap wave 1 madali ***** mapromote dyan

new account yung mediacom, para rin syang timewarner or comcast..

sohappy74
Oct 24, 2008, 12:01 PM
at&t pbcom =)




dont worry.. ive seen alot of people na 0 knowledge about pc, but now nandun pa rin sila and napromote pa. Just listen carefully sa training and be serious about the job. d ka magsisi. =) Same here, an undergrad. :)

thank you ha...sana mka pasa ako.

@sibilly>> thanks for replying..it really helps.

ladyOz0619
Oct 24, 2008, 12:08 PM
hey, sohappy, ok ba ang nonvoice account dyan CVG im for job offer signing na kc kaso medyo nkikipagbargain pako sa basic pay that they offer me ..dayshift ang account ko i will start on nov.5 if i sign d JO...kaso medyo mababa sa expected ko although im aware na mababa lang basic ng non-voice account, i like the job and schedule basic lang talaga ako umaray.:rotflmao:

ladyOz0619
Oct 24, 2008, 12:13 PM
at&t pbcom =)




dont worry.. ive seen alot of people na 0 knowledge about pc, but now nandun pa rin sila and napromote pa. Just listen carefully sa training and be serious about the job. d ka magsisi. =) Same here, an undergrad. :)


ok ba ang nonvoice account dyan CVG im for job offer signing na kc kaso medyo nkikipagbargain pako sa basic pay that they offer me ..dayshift ang account ko i will start on nov.5 if i sign d JO...kaso medyo mababa sa expected ko although im aware na mababa lang basic ng non-voice account, i like the job and schedule basic lang talaga ako umaray.:mecry:

ladyOz0619
Oct 24, 2008, 12:41 PM
Convergys is currently hiring CSR and TSR agents

Tech Support accounts(DSL and Cable Internet) are located in Makati,Ortigas, and Commonwealth

Starting Basic Salary for no cc experience is 14,000 + 2,500 non taxable allowance+ 20% night differential, and for CSRs and TSRs who already have 6 mos. up experience will get 16k +2,500 + 20% night differential

Basic Salary for NO CALL CENTER Experience: 14k+2.5k Non-Taxable Allowance+ 20% night differential
Basic Salary for agents who already 6 mos. & up experience: 16k+2.5k Non-Taxable Allowance+ 20% night differential


Benefits will be discussed during the job offer

For those who are interested, pls send your resumes to jobsatcvgys@gmail.com


hi cLouD13, for job offer signing na sana ako sa CVG for a non-voice account day shift pero i found out na 13k lang basic + 2.5k non-tax allowance super baba sa expected salary ko, i came from ibm e mdyo malaki basic and allowance dun, i have 7mos experience sa nonvoice account my question is until how much ba pinakamatas na offer ng CVG sa nonvoice agent sa basic? I love the schedule and the work di masyado pressure and aleast i can save my voice been in the call ctr na for 5 years..although my recruiter explained to me na mababa lang talaga basic ng non-voice can you shed some light here.:depressed:

daasnwer
Oct 24, 2008, 01:27 PM
non voice? so wala ng CCT un I assume kase non voice nga why how low is it? 12k? Anyways I'd like to ask may dresscode pala cvg? buisness casual pala m-th. I was under the impression dressdown parati sa CVG or depende ba yun sa site or account?

glit4u
Oct 24, 2008, 01:31 PM
would somebody know if they are still hiring for the non-voice account?

thanks.

ako si..
Oct 24, 2008, 01:59 PM
@sibilly3161>>hi! I passed the test that was given to me and then they let me sign the contract and told me that I'm now for the technical support associate for Mediacom, I will be joining the waive1 on November 27. My problem is I know that I'm not really good in computers thats why I only applied for CSR. I'm afraid they might fail me during the training. What if I cant pass the training? Will they still consider me being CSR? Pls help..huhuhuhu. I only accepted the offer for TSR because it pays higher that my first job offer. I dont have any work experience and undergrad with horrible failing grades. Please enlighten me....it will be much appreciated. Thank you!

okei lang ang nde good sa computers.. tulad ko, i only know how to use it pero yun troubleshooting part, zero knowledge talaga. but right now, im doing good naman sa acct :D

one point though, i know inviting ang salary for tech reps, pero sana nde dumating yun point na you would lose the interest in learning the product/acct just because you can no longer cope up. minsan, di lang salary dapat ang point of consideration, dapat pati nature nun acct, at yun will mo na matuto. kasi kung lagi mong iisipin na mahihirapan ka, eh magiging mahirap talaga.

ask ko lang po kung magkakaroon rin kayo ng branch sa riverbanks?

hmmm...not in the near future, we have opened several sites already.. i guess tama na muna yun.

@ako si....> no problem;)ah talaga? hahahaha....dami kasi namin nakakausap every day eh...hehehehe

yup, it's okei, im sure di mo na ako matatandaan, sa dami ng nagaapply at 10mos ago na yun araw na ininterview mo ako :lol:

non voice? so wala ng CCT un I assume kase non voice nga why how low is it? 12k? Anyways I'd like to ask may dresscode pala cvg? buisness casual pala m-th. I was under the impression dressdown parati sa CVG or depende ba yun sa site or account?

i guess meron pa rin CCT, it would concentrate more on composition writing and grammar. dress up talaga kami. kung may nakikita kayong naka dress down, it's because of the badge. most accounts offer dress down badges whenever you or the team hits the metrics *okay*

kobe20
Oct 24, 2008, 05:16 PM
kailan mag open ang convergys san lazaro?

daasnwer
Oct 24, 2008, 07:57 PM
****? hmmm parang iba ata patakaran sa CVG commonwealth oh well dress down as a reward for metrics? anything better than that like cash hahahahhaa. I think CVG san lazaro is next year pa baka mid 2009

vixengarcia
Oct 24, 2008, 08:05 PM
http://images.partylass.multiply.com/image/9/photos/84/500x500/5/DSC04009.JPG?et=MndNXD37EO82Pk8Uq1iFYw&nmid=113076957
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vixengarcia
Oct 24, 2008, 08:08 PM
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sohappy74
Oct 24, 2008, 08:44 PM
hey, sohappy, ok ba ang nonvoice account dyan CVG im for job offer signing na kc kaso medyo nkikipagbargain pako sa basic pay that they offer me ..dayshift ang account ko i will start on nov.5 if i sign d JO...kaso medyo mababa sa expected ko although im aware na mababa lang basic ng non-voice account, i like the job and schedule basic lang talaga ako umaray.:rotflmao:

@ladyOz---hi! no idea tlaga ako kasi bago rin lang ako frm
CVG Bacolod

gurl_taray18
Oct 25, 2008, 01:56 AM
****? hmmm parang iba ata patakaran sa CVG commonwealth oh well dress down as a reward for metrics? anything better than that like cash hahahahhaa. I think CVG san lazaro is next year pa baka mid 2009

iba **** ang rules sa cvg cmw, since medyo dangerous sa area na yun pag gabi most of the time dress down sila.

itt
Oct 25, 2008, 02:29 AM
basta the best ang floor walkers dito sa cmw:)

sibilly316i
Oct 25, 2008, 10:03 AM
non voice? so wala ng CCT un I assume kase non voice nga why how low is it? 12k? Anyways I'd like to ask may dresscode pala cvg? buisness casual pala m-th. I was under the impression dressdown parati sa CVG or depende ba yun sa site or account?

non-voice has the same salary as Tier1 customer support....ang catch lang dyan is kahit may experience ka sa voice account hindi mo makukuha experience premium....you need experience with a non-voice program din para makuha yun....may CCT parin ang non voice pero its more focused on written english and grammar....

regarding dressdown....friday and weekends are dressdown days for everyone, other programs reward teams with good attendance with dressdown badges that allow you to dressdown on regular days ;)

sibilly316i
Oct 25, 2008, 10:06 AM
hi, cvg peeps. :) i just wanna ask if there are any openings for part-time csr, sa market research/survey account? at tsaka around how much kaya inaabot salary ng part-time csr dito? im planning to apply while finishing only 9 units in UP. super ok din kasi i heard sa commonwealth daw to. thanks a lot!:)

Yung part time accoutn for surveys is based in makati....theyre not hiring yet probably Jan or Feb pa....the part time program in CMW is for a tech account.....

sibilly316i
Oct 25, 2008, 10:13 AM
hi cLouD13, for job offer signing na sana ako sa CVG for a non-voice account day shift pero i found out na 13k lang basic + 2.5k non-tax allowance super baba sa expected salary ko, i came from ibm e mdyo malaki basic and allowance dun, i have 7mos experience sa nonvoice account my question is until how much ba pinakamatas na offer ng CVG sa nonvoice agent sa basic? I love the schedule and the work di masyado pressure and aleast i can save my voice been in the call ctr na for 5 years..although my recruiter explained to me na mababa lang talaga basic ng non-voice can you shed some light here.:depressed:

If you have more than 6mos experience with a non-voice account you should get a bit more than that....did you apply in makati? pm me your recruiters name and your full name as well and I'll see what I can do....;) but FYI we just have 4 salary packages and they are non negotiable.... CSR with exp, csr w/out, tsr with exp and TSR w/out.... hope this helps....

daasnwer
Oct 25, 2008, 10:35 AM
tsr without experience?

biancarei
Oct 26, 2008, 02:30 AM
yey! i passed the application process. got accepted on an ISP/Tech Support program at Ortigas site. i'll start cct on nov.3.

harukatenoh
Oct 26, 2008, 03:21 AM
If you have more than 6mos experience with a non-voice account you should get a bit more than that....did you apply in makati? pm me your recruiters name and your full name as well and I'll see what I can do....;) but FYI we just have 4 salary packages and they are non negotiable.... CSR with exp, csr w/out, tsr with exp and TSR w/out.... hope this helps....

wow for dayshift pala yan no? waah kasi nung nagapply ako sabi me nauna na sa akin ng ilang minuto at yun sarado na ang slot :mecry: for non-voice din ako, siguro mas mataas yung nabanggit na basic sakin kasi more than a year na din ako nag nanonvoice. sabi tatawagan na lang daw ako pag may nag back-out na hindi ko alam kung meron nga hay.

may idea ka din ba kung ano ang restdays para sa non-voice na to? thanks!

sohappy74
Oct 26, 2008, 10:25 AM
yey! i passed the application process. got accepted on an ISP/Tech Support program at Ortigas site. i'll start cct on nov.3.

buti ka pa nov3 start mo, ako 27 pa when mid october pa kumpleto na requirements ko. congrats!

jonathan_evan
Oct 26, 2008, 06:06 PM
gud luck naman sa inyo! ehehehe

ako si..
Oct 28, 2008, 08:32 AM
up up up.. kamusta na?

may balita na ba anu ang theme ng christmas party nyo? share naman :D

bohemian
Oct 29, 2008, 03:46 AM
Kailan xmas party sa Enterprise? 3 1/2 months na kasi akong LOA eh.

empressreigne
Oct 29, 2008, 04:05 AM
may opening pa po ba sila for cemail/chat support positions?.. or more probably sa yahoo account?.. i wanted to apply here even before but i have to consider that I am finishing my studies... thanks

jesterleonardo
Oct 29, 2008, 05:57 AM
up up up.. kamusta na?

may balita na ba anu ang theme ng christmas party nyo? share naman :D
hi there..

I am from convergys asiatown IT park cebu.

Ang pagkakarinig ko, Prince and Princesses daw ang theme ng Christmas ball namin.

Sa Waterfront Insular Hotel Grand Ballroom ang venue.

kayo po..

sohappy74
Oct 29, 2008, 10:11 AM
after ba ng proby na 6 months, tataas din sweldo?

daasnwer
Oct 29, 2008, 10:20 AM
after ba ng proby na 6 months, tataas din sweldo?

-im also not sure if the appraisal is every quarter or semi annual

ka_fredo
Oct 29, 2008, 11:21 AM
yes after 6 months, may regularization increase. congrats kung umabot ka ng 6 months na maganda performance. tuloy mo lang after 3 months na passing may increase ka ulit. pwede ka na din apply for internal positions/transfers.

sohappy74
Oct 29, 2008, 04:10 PM
yes after 6 months, may regularization increase. congrats kung umabot ka ng 6 months na maganda performance. tuloy mo lang after 3 months na passing may increase ka ulit. pwede ka na din apply for internal positions/transfers.

tnx ka fredo! i'll do my best tlaga.

ako si..
Oct 29, 2008, 05:20 PM
Kailan xmas party sa Enterprise? 3 1/2 months na kasi akong LOA eh.

ang balita is dec 8, though wala pang formal announcement. asian fusion ata ang theme.

hi there..

I am from convergys asiatown IT park cebu.

Ang pagkakarinig ko, Prince and Princesses daw ang theme ng Christmas ball namin.

Sa Waterfront Insular Hotel Grand Ballroom ang venue.

kayo po..

yeah.. sosyal nyo nga, lahat ng stations namin eh yan ang nakabandera na display, dec 14 waterfront hotel :D how i wish i can wear a ball gown as well. :bungi:

jesterleonardo
Oct 30, 2008, 03:29 AM
after ba ng proby na 6 months, tataas din sweldo?
yes may salary increase once your regularized. dapat galingan mo during your probationary period. because convergys is only keeping the best. kaya ka nga natanggap sa cvg diba kasi magaling ka.

then once na ma regularize ka na. may quarterly bonus na.. yun ang drive namin dito para ma hit yung stats namin. pera lang ang katapat. wahahahha..

jesterleonardo
Oct 30, 2008, 03:31 AM
yeah.. sosyal nyo nga, lahat ng stations namin eh yan ang nakabandera na display, dec 14 waterfront hotel how i wish i can wear a ball gown as well.


=======

really bakit may naka bandera na ganun sa station nio? san yung site mo po?

ako si..
Oct 30, 2008, 08:56 AM
sa cvg 1, dito sa makati :glee:

ha..ha.. galing noh.. hanggang sa amin ganun ang desktop display. kundi yan waterfront, yun halloween churva ang naka lagay :D

daasnwer
Oct 30, 2008, 11:08 AM
any1 from cvg took adavntage of the educational reimbursment? how does it work

ako si..
Oct 30, 2008, 05:35 PM
as far as i know kapag regular ka na you can apply already. as long as related sya sa work mo pwede, reimbursement style sya so kapag nabayaran mo na, just present the receipt

it's better to get advice first from HR para sure na qualified ka for the educational assistance program *okay*

_tEeMhUi_
Oct 30, 2008, 11:02 PM
hello po..
i'm from davao... currently working at a different company.
i'm planning of moving out to manila, and apply tsr in convergys..

ok ba ang company?stable?
how about the basic pay nila?

itt
Oct 31, 2008, 12:26 AM
^^ baka isipin mo biased pero okay mag alaga ng tao ang cvg. :) based sa naririnig ko at sa experience ko na din bago lang ako halos pero alam mo na di ka papabayaan:)

carlshark
Oct 31, 2008, 01:54 AM
True, EAP can be a little hard to maintain.

I inquired about it before this semester started, and I basically needed to keep myself out of trouble AND submit my final grades one month after the end of classes in order for me not to refund CVG.

Sounds reasonable, but I ultimately did not avail of it.

ako si..
Oct 31, 2008, 08:08 AM
hay sana ako matake advantage ko sya, hopefully sched would permit :D

daasnwer
Oct 31, 2008, 09:36 AM
any1 here who used their EAP for certificate courses at meralco foundation?

EcKo_01
Oct 31, 2008, 07:49 PM
Kelan xmas party ng cvg makati? hopefully maganda jackets natin..

itt
Oct 31, 2008, 11:56 PM
sana glow in the dark ang jackets:)

jesterleonardo
Nov 2, 2008, 02:00 AM
hello po..
i'm from davao... currently working at a different company.
i'm planning of moving out to manila, and apply tsr in convergys..

ok ba ang company?stable?
how about the basic pay nila?
hi there.. im from davao as well..

yes.. ok talaga dito sa convergys.. speaking of stability you can read what other people are saying here.

Pay wise ok din..

convergys asiatown it park cebu nga pala ako..
TSR din..

anung company ka jan sa davao..

you can email me anytime to know more.

jld_1227@yahoo.com..

ok..

ym ko din yan jld_1227

online kao from 11PM-8AM


ok..ciao.

smartcasual
Nov 2, 2008, 04:23 AM
sayang, sabi since maraming kailangan sa Uverse account, baka magkaroon ng part time pero sabi hindi ata pwedeng mag transfer to a part time post.

Jerzey
Nov 2, 2008, 06:53 PM
yes ang daming opening for Uverse. Meron sa UP sci-park, sa NUVALI sta. rosa, at Glorietta 5 sa ayala. nuon merong in-offer na part-time position sa mga full-time peeps na regular na sa cvg. para yun dun sa mga nagaaral or working mom na walng iintindi s mga anak nila.. pero d ko *** alam ***** kung available pa rin *** ganun sa ngayon.. bottom line is, kelangan regular muna para ma-avail mo *** ganung status..

ako si..
Nov 3, 2008, 08:40 AM
sana nga meron silang sample size nun mga jackets.. kasi baka mamaya kahit small eh large pa rin sa akin :glee:

danger_fool21
Nov 3, 2008, 09:45 AM
I worked in Convergys Makati(Ayala CVG1) before, basic salary is 13k, plus 2k meal and transportation allowance. Pretty cool huh?! but their administration sucks!

ako si..
Nov 3, 2008, 11:09 AM
^^ bakit naman? any incident na nangyari mismo sayo?

14k at 2500 na po ngayon *okay*

sohappy74
Nov 3, 2008, 09:10 PM
hi guys! super excited na ko talaga sa cct! sa 28 pa start ko. first xmas party ng cvg bacolod and i'm glad i will be part of it!

ladyOz0619
Nov 3, 2008, 10:16 PM
^^ bakit naman? any incident na nangyari mismo sayo?

14k at 2500 na po ngayon *okay*

is this also offered to non voice csr/tsr w/ 7 mos exp in the same field? or much higher?:)

Jerzey
Nov 4, 2008, 01:13 AM
is this also offered to non voice csr/tsr w/ 7 mos exp in the same field? or much higher?:)

d ko alam kung applicable din ** sa non voice, pero for tsr (voice) with more than 6mos exp, higher than that ang expected salary..

MnEsArEtE
Nov 4, 2008, 04:28 AM
Hi guys...

just wondering if its true that CVG is about to open a new site @ Robinson's dasma...

hope you can help me out..
also, anong account(s) nila doon


thanks in advance...

djrave
Nov 4, 2008, 05:20 AM
no info about the rob dasma...

so far the mentioned sites palang ang mga bago... like up sci hi, nuvali and g5

thelsalcedo
Nov 4, 2008, 01:05 PM
question po, sino dito handle ng collections account ortigas site? mahirap ba? balita ko laki daw mga comision jan? totoo ba?

kuljacks101
Nov 4, 2008, 03:55 PM
Cvg1 bldg, just beside makati med.Ayala cor Salcedo dun yun corporate headquarter nila. Maganda sa convergys mabait mga tao dun hndi din stressful ang trabajo, hndi uso queue dun. wlang split off *** lang mahina magbigay ng benefits. May mga acct naman din na matataas ang offer depende din s client or acct sa commonwealth mataas ang offer dun 18k (gm)***ang panget dun *** kang makukuha 1 mnth salary for every yr of service spent with them. hindi tulad sykes makakakuha ka 1mnth salary for every year of service. meron sila retirement plan *** lang 5 year minimun stay w / the company. simpleng panda pero legal.

kuljacks101
Nov 4, 2008, 04:00 PM
citibank group

daasnwer
Nov 4, 2008, 05:54 PM
medyo mababa nga magbigay cvg ng basic d ko *** alam kung bumabawi *** pag na promote ka, sa performance or sa benifits. Pero still CVG has remained statistically the number 1 call center in the philippines

daasnwer
Nov 4, 2008, 05:58 PM
question po, sino dito handle ng collections account ortigas site? mahirap ba? balita ko laki daw mga comision jan? totoo ba?

-balita ko nga den malaki, is it ture na yung iba mas malaki pa sa basic nakukuha sa ommish pa ***?

ako si..
Nov 4, 2008, 06:08 PM
question po, sino dito handle ng collections account ortigas site? mahirap ba? balita ko laki daw mga comision jan? totoo ba?

yup it's true, my cousin and a friend are under that account

danegerous
Nov 4, 2008, 07:37 PM
hello everyone. i just signed the contract as tsr for the at&t account, just wanted to know how things are in at&t? any agents in here from the acct? :D

daasnwer
Nov 4, 2008, 07:58 PM
ako atnt pst na ko hehehehhehe kelan ka mag start

thelsalcedo
Nov 5, 2008, 09:28 AM
sa monday daw start ng training ulit for collections. this is already the second time they offered me the position. medyo hesitant ako eh, kasi nga collections, pero sabi nila dali daw ng account one week nga lang *** training eh, and madali daw mareach ang quota kaya laki daw ng comision. help me guys. hindi citibank to, citibank, sa inbound sales yun

danegerous
Nov 5, 2008, 02:06 PM
ako atnt pst na ko hehehehhehe kelan ka mag start
nov 17 daw start namin. ano yung cct and pst? sorry total noob pa ako lol

gurl_taray18
Nov 5, 2008, 04:31 PM
^ cct- communications & culture training
pst- product specific training

ako si..
Nov 5, 2008, 05:55 PM
@ thelsalcedo > encore yun acct, though im not really familiar with that company

Fusian ang theme ng xmas party namin, kayo anu?

danegerous
Nov 5, 2008, 06:53 PM
^ cct- communications & culture training
pst- product specific training
thanks for clearing that up :)

gurl_taray18
Nov 5, 2008, 07:14 PM
^ you're welcome :)

cct is the fun part *okay*
pst is...well fun pa din naman, but with a certain degree of difficulty :lol:

daasnwer
Nov 5, 2008, 09:32 PM
pst ata depende sa account kung medyo brain drain, sa collections ata saglit *** pst

sohappy74
Nov 6, 2008, 09:37 AM
pst ata depende sa account kung medyo brain drain, sa collections ata saglit *** pst

@daasnwer>>>>>meron din bang hindi pumapasa sa cct? pst?

daasnwer
Nov 6, 2008, 01:10 PM
@daasnwer>>>>>meron din bang hindi pumapasa sa cct? pst?

-meron , madami assesments and may berlitz pa. Pero dont worry about it just focus and do your best.

sir_bigote
Nov 6, 2008, 03:03 PM
hi sa lahat....

baguhan pa lang ako sa call center.. no experience yet... gusto ko din subukan mag apply sa convergys habang inaantay ko yung response ng medicall.. pwede bang patulong diyan? tips? pano ba mag-apply pag call center agent lang na wala pa experience?

daasnwer
Nov 6, 2008, 11:08 PM
pm kita sir bigote

applefairy14
Nov 7, 2008, 04:16 AM
Hi every1!!! start ako ng training sa Nov 21... for direct TV account.... meron pabang elimination?? kinakabahan ako.... any pointers po... waaahhhhhh

ako si..
Nov 7, 2008, 10:50 AM
hi sa lahat....

baguhan pa lang ako sa call center.. no experience yet... gusto ko din subukan mag apply sa convergys habang inaantay ko yung response ng medicall.. pwede bang patulong diyan? tips? pano ba mag-apply pag call center agent lang na wala pa experience?

pabackread na lang po.. *okay*

Hi every1!!! start ako ng training sa Nov 21... for direct TV account.... meron pabang elimination?? kinakabahan ako.... any pointers po... waaahhhhhh

yup, meron pa rin "elimination" just do good sa bawat exam na kukunin mo.. yun lang *okay*

sohappy74
Nov 7, 2008, 09:03 PM
-meron , madami assesments and may berlitz pa. Pero dont worry about it just focus and do your best.

@daasnwer>>>ano yung berlitz?? sori ha la tlaga ako alam....tnx:)

sibilly316i
Nov 8, 2008, 09:08 AM
@daasnwer>>>ano yung berlitz?? sori ha la tlaga ako alam....tnx:)

Its a test thats done over the phone, you chat with an american who will assess you:)

daasnwer
Nov 8, 2008, 01:52 PM
Its a test thats done over the phone, you chat with an american who will assess you:)

-*** pa ***** maging qsp ko hehehe :)

talipandas9
Nov 8, 2008, 08:07 PM
Is it true that Convergys will be opening soon (early 2009) at the newly constructed BPO facility beside SM City San Lazaro? Will there be back-office/nonvoice accounts/LOBs at this new site? Sounds very exciting since I live nearby and finally, a leading call center has decided to set up a site in the capital city of the Philippines - Manila.

mavierick0807
Nov 9, 2008, 05:53 AM
hiring n *** ***** sa UP-Ayala TechnoHub
;)

ako si..
Nov 9, 2008, 07:39 AM
@ talipabndas > yes cvg will have a site in there though im not sure kung anu anong account ang ilalagay dun *okay*

talipandas9
Nov 9, 2008, 10:12 AM
^^ako si Thanks for the reply. Do you have any idea when is the target opening date for CVG San Lazaro (I'm not sure if this will be the official site designation - sounds cheesy.)? If ever, will the training be in that site as well or is CCT really based at Insular?

One more thing: does CVG offer a premium for experienced CSRs?

daasnwer
Nov 9, 2008, 12:10 PM
^^ako si Thanks for the reply. Do you have any idea when is the target opening date for CVG San Lazaro (I'm not sure if this will be the official site designation - sounds cheesy.)? If ever, will the training be in that site as well or is CCT really based at Insular?

One more thing: does CVG offer a premium for experienced CSRs?

- there's not much premuim but there is for vets but dont expect exact salary matching

vanilla06
Nov 9, 2008, 01:59 PM
Do you have any idea when is the target opening date for CVG San Lazaro (I'm not sure if this will be the official site designation - sounds cheesy.)? If ever, will the training be in that site as well or is CCT really based at Insular?




they will start hiring by february..there are agents nadin na nagtetraining na for that site..nasa temporary site natin sila in pasig..at&t u-verse daw ang acct dun if im not mistaken..and cvg san lazaro will be along felix huertas street..:bashful:

talipandas9
Nov 9, 2008, 03:47 PM
^^Hmm.. Feb 2009 na pala ang target date. That's just 3 months away.

Nope, di pa po ako connected with Convergys. Thinking pa lang. Kaya lang, as stated by daasnwer, baka hindi ganoon kaganda ang offer ng CVG if ever I decide to transfer. Not that I'm after the money only but we all have to be practical. I'm just really happy that finally a major contact center is finally in Manila. Most contact centers aren't daring enough to put up contact centers in the capital city.

AT&T and U-verse? I know AT&T - hindi ba kasing toxic ito ng perenially toxic na Sprint? What is U-verse? Wala ba talagang back office sa CVG San Lazaro?

Yup, you're right, it's along Felix Huertas st. It's a good 2 blocks away from the LRT1 route along Rizal Avenue.

xdhen
Nov 9, 2008, 06:14 PM
Hello, tinawagan nila ako kahapon and im for the recruitment process tomorrow. I passed the phone interview. But then again kinakabahan ako kasi strikto daw sa cvg. Pano po ba ang recruitment process dito? Thanks po sa magrereply.
Kelangan ba talaga maarti ka kapag nagsasalita ng english? Pls help po ah.:confused::confused::confused:

PinaColada16
Nov 9, 2008, 11:49 PM
hello. pwede na ba na po ba mag apply sa CVG pero ang goal mo is to be assigned sa San Lazaro? thanks. sana may mag reply wahh :(

jesterleonardo
Nov 10, 2008, 06:08 AM
Hello, tinawagan nila ako kahapon and im for the recruitment process tomorrow. I passed the phone interview. But then again kinakabahan ako kasi strikto daw sa cvg. Pano po ba ang recruitment process dito? Thanks po sa magrereply.
Kelangan ba talaga maarti ka kapag nagsasalita ng english? Pls help po ah.:confused::confused::confused:
hi.. Bout the recruitment process.. ayos lang naman ... for sure kakayanin mo yan.. kinaya ko nga eh..

medyo tough lang talaga ang exams.. kasi more on computer ek2x.. kahit ako.. di ko yun alam.. hehehe... after that may initial interview na.. di naman kelangan super arte yung english mo.. as long as your comfortable speaking the language, ok na yun.. tapos dapat confident ka.. pero wag naman masyado..

Tapos dapat honest ka sa mga sagot mo.. malalaman kasi nila kapag nag la-lie ang applicant eh..

ok.. kaya mo yan.. basta dapat maaga ka lang dun.. mas maganda if first hour in the morning ka mag apply.. like mga 8am.. ok.. update mo kami dito ha.. if pasok ka na..

PinaColada16
Nov 10, 2008, 06:59 AM
magkano po ba ang starting pay dito for someone who doesn't have any call center experience po? thanks po

ako si..
Nov 10, 2008, 09:10 AM
^^ako si If ever, will the training be in that site as well or is CCT really based at Insular?

One more thing: does CVG offer a premium for experienced CSRs?
yes, insular is the training ground for CVG, all accounts will have their CCT and sometimes even PST is there as well

yes they do, for those who are 6mos and above


Nope, di pa po ako connected with Convergys. Thinking pa lang. Kaya lang, as stated by daasnwer, baka hindi ganoon kaganda ang offer ng CVG if ever I decide to transfer. Not that I'm after the money only but we all have to be practical. I'm just really happy that finally a major contact center is finally in Manila. Most contact centers aren't daring enough to put up contact centers in the capital city.


you will never know kung maganda o di maganda ang offer not unless you apply. kung anu ang maganda sayo may not be for others. you can always decline the contract signing if you're not happy with what CVG can offer *okay*

Kelangan ba talaga maarti ka kapag nagsasalita ng english? Pls help po ah.:confused::confused::confused:

yan ang wag mong gagawin, most applicants are trying so hard to get that american accent that sometimes, slang or should i say slenggggg na sya na nde na maganda pakinggan. CVG recruiters does not expect fresh applicants (especially those who are fresh grads) to have a perfect or near perfect american accent. neutral is good enough for them, no p&f defects or v&b and of course yun grammar din. lahat naman kasi matututunan sa CCT, kaya nga meron nun for fresh hires to be more prepared when they get to the production floor.

hello. pwede na ba na po ba mag apply sa CVG pero ang goal mo is to be assigned sa San Lazaro? thanks. sana may mag reply wahh :(

yes, you can apply at any site just let them know you want to be assigned in San Lazaro

magkano po ba ang starting pay dito for someone who doesn't have any call center experience po? thanks po

as far as i know, for grads it's 14k basic and non grads it's 13k *okay*

PinaColada16
Nov 10, 2008, 02:36 PM
>>> ako si.., thanks a lot ha...


saan po ba located ang CVG San Lazaro? Ano po address doon? And any tips po and advice para makapasa po? ano po yung mga dapat iwasan na sabihin or gawin... salamats


tanong ko na din kung okay ba mag walk-in sa CVG st. thomas square recruitment office? di ba sila masusungit? natatakot po kasi ako eh ahuhuh :(

Buyers_Code
Nov 10, 2008, 06:44 PM
Hi, any information on part-timers working in Convergys Commonwealth? Sched, accounts, pay? Thanks so much!

vanilla06
Nov 11, 2008, 09:54 AM
AT&T and U-verse? I know AT&T - hindi ba kasing toxic ito ng perenially toxic na Sprint? What is U-verse? Wala ba talagang back office sa CVG San Lazaro?




wala na yatang mas toxic pa sa sprint..hehe..i swear ive been with that account for more than a year..though marami talaga silang perks and maraming kaperahan sa account na yun ikaw na mismo susurrender sa sobrang stress..hehe..:naughty:

im with directv now and its very much different..this is a light acct..sabi nila u-verse is somewhat the same with directv..cable din sila but using internet yata..so in my opinion hindi magiging toxic yung at&t u-verse acct..hehe..*okay*

i will file for lateral transfer by february pag nagpost na sila ng hiring..:bashful:

daasnwer
Nov 11, 2008, 12:02 PM
wala na yatang mas toxic pa sa sprint..hehe..i swear ive been with that account for more than a year..though marami talaga silang perks and maraming kaperahan sa account na yun ikaw na mismo susurrender sa sobrang stress..hehe..:naughty:

im with directv now and its very much different..this is a light acct..sabi nila u-verse is somewhat the same with directv..cable din sila but using internet yata..so in my opinion hindi magiging toxic yung at&t u-verse acct..hehe..*okay*

i will file for lateral transfer by february pag nagpost na sila ng hiring..:bashful:

-uy vanilla dba lilipat ka na orchids cybertech hehehe :)

vanilla06
Nov 11, 2008, 01:22 PM
-uy vanilla dba lilipat ka na orchids cybertech hehehe :)

hehehe..plano palang yun..malay natin maisama ako sa mga matitining agents na mailipat sa san lazaro site..fresh na fresh ang environment..hehehe..:rotflmao:

ako si..
Nov 12, 2008, 03:04 AM
>>> ako si.., thanks a lot ha...
saan po ba located ang CVG San Lazaro? Ano po address doon? And any tips po and advice para makapasa po? ano po yung mga dapat iwasan na sabihin or gawin... salamats
tanong ko na din kung okay ba mag walk-in sa CVG st. thomas square recruitment office? di ba sila masusungit? natatakot po kasi ako eh ahuhuh :(

your welcome.

di ko lang sure yun exact address, pero alam ko tabi lang ata sya nun sm san lazaro

pwede ka rin mag walk in dun sa st. thomas square, i had a friend na dun sya nagapply. tapos finorward na lang yun docs nya dito sa cvg main

Hi, any information on part-timers working in Convergys Commonwealth? Sched, accounts, pay? Thanks so much!

i dont have info with regards to the pay. but with the sched, alam ko pwede pumili kung morning or night shift

iamnikko
Nov 12, 2008, 03:59 AM
Question lang..may idea ba kayo kung bukas na *** recruitment ng cvg sa may philcoa??

xp_generation
Nov 12, 2008, 07:28 PM
Meron na ba nag tTraining somewhere for that site? like mentioned above? .. which means if ever I wanna join CVG san lazaro hindi na ako part ng pioneer batch?

orionspear
Nov 13, 2008, 12:04 AM
teka, guys, sure na ba na may Uverse sa San Lazaro? kasi kung oo, dun nalang ako magpapalipat! ;)

^^Hmm.. Feb 2009 na pala ang target date. That's just 3 months away.

AT&T and U-verse? I know AT&T - hindi ba kasing toxic ito ng perenially toxic na Sprint? What is U-verse? Wala ba talagang back office sa CVG San Lazaro?

Feb09? ayos ah.. malapit na! w00t!

i dunno bout sprint, pero Uverse is a tad toxic.. you handle HSI, VoIP, and IPTV.. dali lang naman kung tutuusin ang account, medyo haggard lang, laki kasi ng scope of support..

-uy vanilla dba lilipat ka na orchids cybertech hehehe :)

ano ba meron sa orchids cybertech na yan? dami kong naririnig na nag-aapply jan, eh..

Meron na ba nag Training somewhere for that site? like mentioned above? .. which means if ever I wanna join CVG san lazaro hindi na ako part ng pioneer batch?

di lang po sa San Lazaro ang Uverse.. relatively new ang account, pero they are training for other sites narin..

EcKo_01
Nov 13, 2008, 12:50 AM
^ wag naman sana. i have plans transferring to san lazaro pero kung u-verse din lang, gotta think twice...
kala ko pa naman sa nuvali sila lilipat.

xp_generation
Nov 13, 2008, 02:42 AM
hmmm...thnx orionspear. im gettin concerned with how you describe it:Uverse is a tad toxic. hehehe.

relatively new ang account means? there are only a few hundred agents handling the program aight now?

ako si..
Nov 13, 2008, 06:52 AM
^^ yun galing bellsouth dun nalateral since bellsouth wala na at uverse ang pumalit. *okay*

daasnwer
Nov 13, 2008, 07:52 AM
orion austrlain account kase orchids ka building *** den namen ** sa equitable

daasnwer
Nov 13, 2008, 07:55 AM
kung ganun scope of support ng uverse edi malaki offer dun malamang dba?

bluecradle
Nov 13, 2008, 01:33 PM
Are they still hiring TSR part-timers in Commonwealth?
Anong oras kaya yung shift at yung training? hehe i'm interested :bop:

orionspear
Nov 13, 2008, 10:10 PM
^ wag naman sana. i have plans transferring to san lazaro pero kung u-verse din lang, gotta think twice...
kala ko pa naman sa nuvali sila lilipat.

Uverse will be one of CVG's biggest accounts, and AFAIK, almost all new sites will have Uverse..

hmmm...thnx orionspear. im gettin concerned with how you describe it:Uverse is a tad toxic. hehehe.

relatively new ang account means? there are only a few hundred agents handling the program aight now?

a tad toxic kasi, mejo malaki ang Scope of Support.. HSIA, IPTV, and VoIP.. pero once you get a hang of it, it's not that hard.. ang imbyerna lang ng mga agents sa floor ngayon is yung future change.. all agents will handle Sales and Billing aside from TS.. nosebleed kung nosebleed! :grrr:

relatively new kasi nung August lang nagstart ang first batches..

^^ yun galing bellsouth dun nalateral since bellsouth wala na at uverse ang pumalit. *okay*

korak! nami-miss ko tuloy ang Bellsouth.. :(

orion austrlain account kase orchids ka building *** den namen ** sa equitable

sabi nga sakin.. yung na-chorva kong wavemate, jan daw lilipat.. di ko lang alam kung ano na nangyari sa application niya jan..

kung ganun scope of support ng uverse edi malaki offer dun malamang dba?

unfortunately, the pay is still the same.. that's why it sucks.. :grrr:

EcKo_01
Nov 14, 2008, 12:19 AM
ok... still hoping na mag-open ang shared for new TLTs because 3 mapapalipat sa encore.. what's with that account? talagang malaki bigayan?

orionspear
Nov 14, 2008, 03:16 AM
guys, i just received confirmation from a TL in a team meeting that the San Lazaro site won't cater to Uverse.. it will house CS and Sales accounts lang daw.. :((

itt
Nov 14, 2008, 03:18 AM
excited na ako sa christmas party:)

daasnwer
Nov 14, 2008, 08:44 AM
ok... still hoping na mag-open ang shared for new TLTs because 3 mapapalipat sa encore.. what's with that account? talagang malaki bigayan?

-dude sabe malaki nga daw baba basic malaki comish

linkinpark
Nov 14, 2008, 10:52 AM
unfortunately, the pay is still the same.. that's why it sucks.. :grrr:


haha, same sentiments here. wala man lang signing bonus noh? tutal para din tayong new hire haha.

dettesky
Nov 14, 2008, 01:54 PM
Requirements:
* Certificate of Employment & 3 Months pay slip
* Minimum of 6 months employment by present call center company
* Co-borrower – immediate relative, spouse or co-worker, with source of income
* Basic documentary requirements

For more info email me a dettesky_8@yahoo.com

vanilla06
Nov 14, 2008, 06:44 PM
haha, same sentiments here. wala man lang signing bonus noh? tutal para din tayong new hire haha.



hehe..but have u heard na when they opened up for TWC sa cvg1 nagkaron ng 20k signing bonus?hehe..a former teamate transferred there sya nagsabi sakin..:D

vanilla06
Nov 14, 2008, 06:53 PM
excited na ako sa christmas party:)


ako din..hehehe..i think it will be jay-r again yun surprise guest namin..hehe..:naughty:


san site kaba?saka san party nyo?;)

sohappy74
Nov 14, 2008, 09:54 PM
kakainis talaga! training na namin for mediacom TSR sa Nov 28, tinawagan ako kanina na sa January 29 na move! Grrrrrrr! Parang nawalan ako gana! Guys should I go to Cvg and tell them na lipat ako ng ibang account? pwede kaya yun?

linkinpark
Nov 15, 2008, 11:49 AM
hehe..but have u heard na when they opened up for TWC sa cvg1 nagkaron ng 20k signing bonus?hehe..a former teamate transferred there sya nagsabi sakin..:D

ganun? so kahit lateral transfer from other accounts lang may signing bonus??

bellissima24
Nov 15, 2008, 03:14 PM
hiring pa ba yung part time sa makati??? help me naman po, working student ako eh...;)

ako si..
Nov 16, 2008, 07:49 AM
ok... still hoping na mag-open ang shared for new TLTs because 3 mapapalipat sa encore.. what's with that account? talagang malaki bigayan?

encore as far as i know eh sila yun sumisingil sa mga may utang na hindi na makabayad talaga. so kapag nakuha pa nila yun eh okei na okei sa clients kaya laki ng comish nila.

hiring pa ba yung part time sa makati??? help me naman po, working student ako eh...;)

sorry wala pong part time sa makati :)

itt
Nov 16, 2008, 08:04 AM
ako din..hehehe..i think it will be jay-r again yun surprise guest namin..hehe..:naughty:


san site kaba?saka san party nyo?;)

cmw site ko sis:) hehe sana wala aking shi ft sa party:) hehe ano usually yung food?

sailovevin
Nov 16, 2008, 07:53 PM
keilan po ang xmas party ng cvg commonwealth.. kaka sign ko lang po ng j.o last week... dapat sa uverse account me mapupunta which will start on nov 20..bigla na cancel so nag palipat ako sa direct tv... nahirap ba yung account na yun? pag xmas party may gifts rin ba para sa lahat... start na po us ng cct on nov. 27... kainis lang kasi sa ayala yung 12 days cct...tapos sa ayalaland na after...ano po ang sched ng cct... night po ba or morning? ayoko ng umaga... kakapagod sumakay ng mrt!!

daasnwer
Nov 16, 2008, 07:58 PM
morning usually cct sa insular

vanilla06
Nov 16, 2008, 11:57 PM
cmw site ko sis:) hehe sana wala aking shi ft sa party:) hehe ano usually yung food?



hehe..kasi kami depends sa place eh..pag yung place na kinuha nila eh walang catering services normally tamayo's kinukuha nila or friday's..:D pero ngayon yata dun kami sa dating place eh may catering yun kaya and food malamang eh pasta and madaming masasarap na food padin..hehehe..:p

ether1611
Nov 17, 2008, 12:30 PM
keilan po ang xmas party ng cvg commonwealth.. kaka sign ko lang po ng j.o last week... dapat sa uverse account me mapupunta which will start on nov 20..bigla na cancel so nag palipat ako sa direct tv... nahirap ba yung account na yun? pag xmas party may gifts rin ba para sa lahat... start na po us ng cct on nov. 27... kainis lang kasi sa ayala yung 12 days cct...tapos sa ayalaland na after...ano po ang sched ng cct... night po ba or morning? ayoko ng umaga... kakapagod sumakay ng mrt!!

kung techy k, ok *** uverse, kung hindi mdyo mhirp,3 kc icocover nyo e; HSIA, TV and VoIP, buti n *** msaya ksama yung mga kwave ko...:)

swellbong
Nov 18, 2008, 01:02 AM
Aside from that CVG promised a very high standard for its Uverse client, kawawa tuloy mga agents. Andami na nagaalisan sa account.

orionspear
Nov 18, 2008, 04:13 AM
^^ korak.. kaka-regular ko palang, parang gusto ko na chumorla.. tapusin ko lang talaga ang trimester na to at makuha ko yung EAP refund ko, tuluyan na akong chochorla mula rito..

daasnwer
Nov 18, 2008, 08:19 AM
reimbursement ba yung eap ndi sasagutin kaagad?

linkinpark
Nov 18, 2008, 11:11 AM
Aside from that CVG promised a very high standard for its Uverse client, kawawa tuloy mga agents. Andami na nagaalisan sa account.

Bakit naman sila umalis? Napaka-celebrated lang talaga ng U-verse hehe.

gurl_taray18
Nov 18, 2008, 02:09 PM
Aside from that CVG promised a very high standard for its Uverse client, kawawa tuloy mga agents. Andami na nagaalisan sa account.

what's new???

^^ korak.. kaka-regular ko palang, parang gusto ko na chumorla.. tapusin ko lang talaga ang trimester na to at makuha ko yung EAP refund ko, tuluyan na akong chochorla mula rito..

wag ka muna mag-resign. intayin muna yung 13th month sa dec & SL cashout sa february.hehehe

linkinpark
Nov 18, 2008, 05:44 PM
And don't forget the tax refund. :D

orionspear
Nov 18, 2008, 08:45 PM
reimbursement ba yung eap ndi sasagutin kaagad?

yup.. you have to pay for the TF first, then if wala kang bagsak, saka nila ire-reimburse.. at least, that's what i've heard from the people on the floor.. it's best for you to clarify this with HR..

wag ka muna mag-resign. intayin muna yung 13th month sa dec & SL cashout sa february.hehehe

target date ko for resignation is March, if, by then, ay di pa ako na-propromote as Transition Coach or Transition MCS..

And don't forget the tax refund. :D

onga no, i forgot about this one.. kelan ba to?

etomak1
Nov 18, 2008, 08:51 PM
im interested to apply sa cvg. pano po mag-apply dito?

thanks!

swellbong
Nov 18, 2008, 09:50 PM
Uverse account is hard for tech support virgins like me. Tapos training was just two weeks. Frustrating when youre not able to resolve member's issue. Although most of them naman is resolvable by pc-ing pero may mga hardcore pa rin.:bop:

orionspear
Nov 18, 2008, 11:12 PM
Uverse account is hard for tech support virgins like me. Tapos training was just two weeks. Frustrating when youre not able to resolve member's issue. Although most of them naman is resolvable by pc-ing pero may mga hardcore pa rin.:bop:

kahit PC lang gagawin mo, mejo matagal parin lalo na pag RG ang ipi-PC.. tagal kaya mag-sync! :grrr:

linkinpark
Nov 19, 2008, 06:41 AM
target date ko for resignation is March, if, by then, ay di pa ako na-propromote as Transition Coach or Transition MCS..

wow, future Trainer/MCS ka pala. So I guess galing ka ng Bellsouth? :)



onga no, i forgot about this one.. kelan ba to?

Usually first quarter of the year eh.

sailovevin
Nov 19, 2008, 11:19 AM
morning usually cct sa insular

kuya as in mga 6 am...waahhh... ayoko ng umaga...per may night shift rin ba? thanks!

daasnwer
Nov 19, 2008, 11:41 AM
pst may pang gabi iha. pero cct umaga meron ata 7am or 8am d ko sure 2 linggo *** naman cct konti sakripisyo *** yan

vanilla06
Nov 19, 2008, 01:08 PM
onga no, i forgot about this one.. kelan ba to?



sabi nung townhall namin dec 30 daw..hehe..kasi dec 5 ang 13th month pay..:D

linkinpark
Nov 19, 2008, 01:56 PM
sabi nung townhall namin dec 30 daw..hehe..kasi dec 5 ang 13th month pay..:D

Sabi ni Rema (if you know her) from Payroll, scrapped na daw ang 5th of the month payout. So it's either end of Nov or Dec15 ang 13th month bonus.

orionspear
Nov 19, 2008, 08:57 PM
wow, future Trainer/MCS ka pala. So I guess galing ka ng Bellsouth? :)

5 or 6 weeks lang ata kami sa Bellsouth, tapos nagtraining agad for Uverse..

nde naman ako future trainor, gusto ko lang mag-apply.. di ako eligible before kasi di pa ako regular, eh kaka-regularize ko palang last week, so pwede na daw.. siguro for Transition Coach lang siguro, haggard daw pag MCS, eh..

ako si..
Nov 19, 2008, 11:50 PM
Sabi ni Rema (if you know her) from Payroll, scrapped na daw ang 5th of the month payout. So it's either end of Nov or Dec15 ang 13th month bonus.

as per townhall, scott flemming answered our question.. it's dec 5 *okay*

orionspear
Nov 20, 2008, 01:17 AM
as per townhall, scott flemming answered our question.. it's dec 5 *okay*

hay naku, iba iba nalang ang sinasabi..

sabi nga ng isang TL, nung nag-meeting, wala daw sweldo ng Dec31, di daw sa Dec05 ang 13th month pay.. instead, isang bagsakan daw makukuha sa Dec15 ang Dec15 pay, Dec30 pay, Nov16-30 adjustments, and 13th month pay..

ang taxable lang daw sa mga yan ay yung Nov16-30 adjustments and yung Dec15 pay.. non-taxable yung allowances, Dec31 pay and yung 13th month pay..

can someone confirm this? magulo eh..

linkinpark
Nov 20, 2008, 06:47 AM
5 or 6 weeks lang ata kami sa Bellsouth, tapos nagtraining agad for Uverse..

nde naman ako future trainor, gusto ko lang mag-apply.. di ako eligible before kasi di pa ako regular, eh kaka-regularize ko palang last week, so pwede na daw.. siguro for Transition Coach lang siguro, haggard daw pag MCS, eh..

Ganun ba.. kami din ni-relocate sa U-verse. Sarap ng buhay namin dati eh. Haggard naman lahat, IMO.


as per townhall, scott flemming answered our question.. it's dec 5 *okay*


I verified this with our OM and true nga, in-announce sa Town Hall. Di kasi kami nakapunta dun eh, may shift.

blue_kia
Nov 20, 2008, 07:08 PM
hay naku, iba iba nalang ang sinasabi..

sabi nga ng isang TL, nung nag-meeting, wala daw sweldo ng Dec31, di daw sa Dec05 ang 13th month pay.. instead, isang bagsakan daw makukuha sa Dec15 ang Dec15 pay, Dec30 pay, Nov16-30 adjustments, and 13th month pay..

ang taxable lang daw sa mga yan ay yung Nov16-30 adjustments and yung Dec15 pay.. non-taxable yung allowances, Dec31 pay and yung 13th month pay..

can someone confirm this? magulo eh..



dude from what my TL told us is that we will get the 13th month on Dec 5, our regular pay on Dec 15, our pay for Dec 30 would be given at Dec 24 and the next salary would be on Jan 15...

ako si..
Nov 20, 2008, 08:54 PM
kung may tanong sa payroll, i think the best people to ask are the payroll people sa HR. kasi sa TL, sa tingin ko kaya iba iba sinasabi nila kasi they're basing it on what they experienced for the past year. so it's better kung dumirecho sa kinauukulan *okay*

orionspear
Nov 20, 2008, 09:03 PM
^^ korak.. anyone here who is in CVG1? andun kasi ang Finance, diba? ^___^

gurl_taray18
Nov 20, 2008, 09:51 PM
^ yep sa cvg1. andun pa ba si renita javier? as far as i remember, siya yung taga-send ng addition-deduction report. send her an email and ask. :)

orionspear
Nov 21, 2008, 12:51 AM
^ yoko.. nahihiya ako.. hehe.. :)

vanilla06
Nov 21, 2008, 03:38 AM
^^ wag ka na mahiya orionspear..we are like family naman with cvg eh..hehe..:naughty:

daasnwer
Nov 21, 2008, 06:36 AM
^^ wag ka na mahiya orionspear..we are like family naman with cvg eh..hehe..:naughty:

-we are family ba

itt
Nov 21, 2008, 08:15 AM
ui question kasi na lock out ako sa mycvg. san pa kaya pwede mag email? wah kasi may adjustment dapat ako na lumabas nung august kaso di naman lumabas. ayun inaantay ko pa din:) hehe

daasnwer
Nov 21, 2008, 12:28 PM
guys medyo off the topic , click on www.convergys.com meron work from home setup and cvg sa amerika, any opinons why cvg manila can't offer the same opportunites to us? d pa ba **** ready ang philippines for independent contractors or agents to work from home?

sibilly316i
Nov 21, 2008, 09:01 PM
Guys!!! we have a confirmed part time account open for makati that starts Jan.5......surveys lang gagawin niyo...... pm me your name and contact number if your interested so that we can have a phonescreener schedule you ;)

ako si..
Nov 21, 2008, 11:37 PM
^^^ nice, makahanap nga ng irerefer :bungi:

vanilla06
Nov 22, 2008, 07:42 AM
ui question kasi na lock out ako sa mycvg. san pa kaya pwede mag email? wah kasi may adjustment dapat ako na lumabas nung august kaso di naman lumabas. ayun inaantay ko pa din:) hehe



pag nalock out ka dude TL nagrereset nyan..sabihin mo lang sa tl irereset nila yun 4 u or if u still know the secret question pde *** na magreset nun thru the same site..:D

itt
Nov 22, 2008, 07:43 AM
salamat ah? hehehe

nagsukat na ng jacket kaso kahit small malaki pa din hehe

jesterleonardo
Nov 23, 2008, 05:07 AM
salamat ah? hehehe

nagsukat na ng jacket kaso kahit small malaki pa din hehe
yes sukatan na ng jacket dito samen..

kulay puti na jacket ang jacket.. ganun din ba ang kulay ng jacket na ibibigay nila?

ask lang..

ecreyes
Nov 23, 2008, 06:41 AM
Guyz, question namn po.

1. i've applied in CVG cmw last 2006, i was hired but before my training date, i declined because of some issues in my board exam. ok namn siya pero ang consequence is blacklisted na daw ako sa CVG.. is this true?

2. then later that year, nagapply ako sa CVG ortigas, ok na din, pero the thing is, hired na ako sa ibang call center then my friend called me from CVG ortigas, bakit daw hindi ko sinsagot call nila? sabi ko hindi namn sila tumawag either sa landline ko or sa cellphone.. does this mean banned ako sa CVG cmw and ortigas if by any chance na magapply ulit ako sa kanila?

3. is mediacom the new account in cmw and is it really high paid salary? coz my friend applied and hr in cmw offered him 27k plus 3k allowance? i wonder how true is this...


thanks for any response..

vanilla06
Nov 23, 2008, 07:31 AM
yes sukatan na ng jacket dito samen..

kulay puti na jacket ang jacket.. ganun din ba ang kulay ng jacket na ibibigay nila?

ask lang..

i dont think so..parang pde ka mamili..its either u get a black or cream colored jacket..

orionspear
Nov 23, 2008, 10:48 AM
^^ ako nga di nakapagsukat ng size.. ni hindi ko nga alam na may choice of color pala..

princess_foxy
Nov 23, 2008, 07:27 PM
plano kong mag apply sa convergy's by next year...
pano ang recruiting process nila, type ng exam, type of interview, starting pay, magkano offer nila sa may 1 yr + ng experience sa call center? me opening pa ba sa makati? thanks sa sagot :)

sibilly316i
Nov 23, 2008, 08:50 PM
plano kong mag apply sa convergy's by next year...
pano ang recruiting process nila, type ng exam, type of interview, starting pay, magkano offer nila sa may 1 yr + ng experience sa call center? me opening pa ba sa makati? thanks sa sagot :)

If you want to start January I suggest you apply now....were already hiring for our December and January classes....process is Initial Interview, Computer Based exams, Final Interview and your done....unless you choose a program that requires a TL validation interview then you have to meet one of the TLs 1st. PM me your full name and number so we can have a phonescreener schedule you....

sibilly316i
Nov 23, 2008, 08:56 PM
Guyz, question namn po.

1. i've applied in CVG cmw last 2006, i was hired but before my training date, i declined because of some issues in my board exam. ok namn siya pero ang consequence is blacklisted na daw ako sa CVG.. is this true?

2. then later that year, nagapply ako sa CVG ortigas, ok na din, pero the thing is, hired na ako sa ibang call center then my friend called me from CVG ortigas, bakit daw hindi ko sinsagot call nila? sabi ko hindi namn sila tumawag either sa landline ko or sa cellphone.. does this mean banned ako sa CVG cmw and ortigas if by any chance na magapply ulit ako sa kanila?

3. is mediacom the new account in cmw and is it really high paid salary? coz my friend applied and hr in cmw offered him 27k plus 3k allowance? i wonder how true is this...


thanks for any response..

No you are not banned....if you declined and never attended training you are still welcome to re-apply.

27K plus 3K? nope thats not possible.....we have a fixed set of salaries offered.... and none of them reach that amount....unless your friend is a multilingual agent and he has a language premium. But for the allowance part everyone gets 2.5k for their non-taxable allowance and it becomes 3.5k after a year....no more no less....

ecreyes
Nov 23, 2008, 09:11 PM
No you are not banned....if you declined and never attended training you are still welcome to re-apply.

27K plus 3K? nope thats not possible.....we have a fixed set of salaries offered.... and none of them reach that amount....unless your friend is a multilingual agent and he has a language premium. But for the allowance part everyone gets 2.5k for their non-taxable allowance and it becomes 3.5k after a year....no more no less....
ayt.. thanks poh.. just thought of applying there bec of the benefits and at the same a much higher salary.. Thanks for the info anyway..

Oh one more thing, how much is the referral? thanks again

s.vanderwoodsen
Nov 23, 2008, 09:41 PM
Hi. I have a question. kapag ba nagstart na ng pst tas magreresign or aalis e magbabayad ng bond? or pwdeng hindi nlng mkuha *** first pay? thanks!

EcKo_01
Nov 24, 2008, 03:19 AM
Guys!!! we have a confirmed part time account open for makati that starts Jan.5......surveys lang gagawin niyo...... pm me your name and contact number if your interested so that we can have a phonescreener schedule you ;)

alam ko to.. sa account namin yan. oks yan! madali lang!!!

daasnwer
Nov 24, 2008, 06:54 AM
alam ko to.. sa account namin yan. oks yan! madali lang!!!

- msta blita?

lanie_rocks
Nov 24, 2008, 08:13 AM
hayy cvg..

may mga tsr ba dito from ortigas. AT&T ?

sibilly316i
Nov 24, 2008, 08:43 AM
Hi. I have a question. kapag ba nagstart na ng pst tas magreresign or aalis e magbabayad ng bond? or pwdeng hindi nlng mkuha *** first pay? thanks!
Yes the bond will apply......

Quote:
Originally Posted by sibilly316i
Guys!!! we have a confirmed part time account open for makati that starts Jan.5......surveys lang gagawin niyo...... pm me your name and contact number if your interested so that we can have a phonescreener schedule you

alam ko to.. sa account namin yan. oks yan! madali lang!!!

Yup....dali lang to!!! apply na guys....we need 15 english agents and 5 spanish agents for the January 5 class.....

Quote:
Originally Posted by sibilly316i
No you are not banned....if you declined and never attended training you are still welcome to re-apply.

27K plus 3K? nope thats not possible.....we have a fixed set of salaries offered.... and none of them reach that amount....unless your friend is a multilingual agent and he has a language premium. But for the allowance part everyone gets 2.5k for their non-taxable allowance and it becomes 3.5k after a year....no more no less....

ayt.. thanks poh.. just thought of applying there bec of the benefits and at the same a much higher salary.. Thanks for the info anyway..

Oh one more thing, how much is the referral? thanks again

Refferal fee is 6k for the CVG employee who reffered you.....

s.vanderwoodsen
Nov 24, 2008, 01:08 PM
What are the instances the hindi magbabayad nung bond? pag failed?

freshbabe
Nov 24, 2008, 05:28 PM
What are the instances the hindi magbabayad nung bond? pag failed?

kapag failed ka sa CCT(2WEEK-english training). (confirmed yan)

foxyjen20
Nov 24, 2008, 06:07 PM
yup.. you have to pay for the TF first, then if wala kang bagsak, saka nila ire-reimburse.. at least, that's what i've heard from the people on the floor.. it's best for you to clarify this with HR..



target date ko for resignation is March, if, by then, ay di pa ako na-propromote as Transition Coach or Transition MCS..



onga no, i forgot about this one.. kelan ba to?

promotion ba ang Transition Coach? ang alam ko hindi eh. kasi kahit you get the post, agent pa rin ang level mo and walang increase sa sweldo. pag wala ng transition agents, balik agent ang buhay mo.

linkinpark
Nov 24, 2008, 06:14 PM
hayy cvg..

may mga tsr ba dito from ortigas. AT&T ?

Ako, before. :)

sibilly316i
Nov 24, 2008, 06:23 PM
What are the instances the hindi magbabayad nung bond? pag failed?

yup if you fail the bond doesnt apply....

orionspear
Nov 25, 2008, 01:26 AM
promotion ba ang Transition Coach? ang alam ko hindi eh. kasi kahit you get the post, agent pa rin ang level mo and walang increase sa sweldo. pag wala ng transition agents, balik agent ang buhay mo.

wala talaga siyang dagdag sweldo, pero i would consider it as a stepping stone.. masyado naman kasi atang biglaan kung maging MCS agad ako, baka di ko kayanin ang responsibilities.. :)

pati, rotation nga lang siya.. if there are transition classes, and icow ang naasign dun, eh di you assist them.. kung inde, eh di you would have to take in calls and still maintain your scorecards.. :bop:

lanie_rocks
Nov 25, 2008, 07:53 AM
Ako, before. :)

bakit ka nagresign? hehe
sino naging tl mo?

daasnwer
Nov 25, 2008, 10:32 AM
question halimbawa an agent wants to apply for qa pero hindi available sa dept nya puwede ba *** magapply sa ibang dept for that position?

linkinpark
Nov 25, 2008, 11:18 AM
bakit ka nagresign? hehe
sino naging tl mo?

Hindi pa ko resigned, planning pa lang. TL ko dati si Cinco.

foxyjen20
Nov 25, 2008, 01:33 PM
question halimbawa an agent wants to apply for qa pero hindi available sa dept nya puwede ba *** magapply sa ibang dept for that position?

pwede as long as u meet the requirements.

foxyjen20
Nov 25, 2008, 01:37 PM
wala talaga siyang dagdag sweldo, pero i would consider it as a stepping stone.. masyado naman kasi atang biglaan kung maging MCS agad ako, baka di ko kayanin ang responsibilities.. :)

pati, rotation nga lang siya.. if there are transition classes, and icow ang naasign dun, eh di you assist them.. kung inde, eh di you would have to take in calls and still maintain your scorecards.. :bop:

well sabagay u can use it as a training ground for TLI or TLT. mag MCS ka na, kulang na kulang mga MCS sa floor eh.kaya mo yan! madami ng transition coaches hehehe.

orionspear
Nov 25, 2008, 11:28 PM
yoko muna.. baka di ko kayanin.. pati may phobia ako sa mga sup calls.. di ko pa ata kaya yun.. hehe..

pati, yung mga super-tenured nga na mga agents na kakilala ko, di nga pumasa ng MCS, ako pa kaya?!

jesterleonardo
Nov 26, 2008, 03:03 AM
anu theme ng Christmas party nyo?

Your site, and san iheheld?

ako si..
Nov 26, 2008, 03:16 AM
naku apply lang ng apply, walang masama kung subukan. at wala sa tenureship yan.. nasa nalalaman mo yan *okay*

at least kung di ka man pumasa, alam mo na paano ang exam and interview (kung may interview man)

exposure din yan.. *okay*

ako si..
Nov 26, 2008, 03:30 AM
FUSIAN ang pangalan nun event
asian fusion sa smex sa moa :D

lanie_rocks
Nov 26, 2008, 05:14 AM
Hindi pa ko resigned, planning pa lang. TL ko dati si Cinco.

Ahh.. anong wave ka? Sino na tl mo ngayon? Kilala mo si Whilfred deguzman?

daasnwer
Nov 27, 2008, 12:51 PM
*** att ortigas **? heheh

lanibabe
Nov 27, 2008, 03:03 PM
Does anyone know when ang tax refund payout ng cvg?

ako si..
Nov 27, 2008, 05:45 PM
sa huling payday ng year 2008

linkinpark
Nov 28, 2008, 05:10 AM
Ahh.. anong wave ka? Sino na tl mo ngayon? Kilala mo si Whilfred deguzman?

Teammate ko sya dati. :)

cynicalchick
Nov 28, 2008, 08:55 PM
is there a Direct TV Day shift account? i want to apply for that account but day shift only... hope someone can help me with this query reply to this post or PM me muchos gracias feliz navidad! :)

vanilla06
Nov 28, 2008, 10:05 PM
anu theme ng Christmas party nyo?

Your site, and san iheheld?

noire tawag nila samin..its a black party daw..hehe..sa "the palms" kami sa alabang..:D

vanilla06
Nov 28, 2008, 10:07 PM
is there a Direct TV Day shift account? i want to apply for that account but day shift only... hope someone can help me with this query reply to this post or PM me muchos gracias feliz navidad! :)


uhmmm..sa site po namin hindi 24hours open eh..we close at 2pm ngayon dahil sa dst..morning shift namin is from 5am to 2pm..pero di ka padin pde pumili ng sched mo kasi we have shift bids..*okay*

linkinpark
Nov 29, 2008, 04:53 AM
noire tawag nila samin..its a black party daw..hehe..sa "the palms" kami sa alabang..:D

Kami naman all-white party sa Alchemy haha.

lanie_rocks
Nov 29, 2008, 06:26 AM
Teammate ko sya dati. :)

hehehe. ayus! eh di si jenna kilala mo rin? san ka na ngayon? i mean, agent ka pa rin ba or higher position na?

lanie_rocks
Nov 29, 2008, 06:28 AM
Kami naman all-white party sa Alchemy haha.

sosyal lang diba? hehe. mas maganda ata ngayon, last year sa may bagaberde lang eh..

linkinpark
Nov 29, 2008, 07:43 AM
hehehe. ayus! eh di si jenna kilala mo rin? san ka na ngayon? i mean, agent ka pa rin ba or higher position na?

Yup! U-verse na haha.

lanie_rocks
Nov 29, 2008, 08:10 AM
ahhhh... okies.. hehehe ;)

linkinpark
Nov 29, 2008, 09:30 AM
ahhhh... okies.. hehehe ;)

Hehe, ok na rin siguro kesa DSL/HN.. lagi sila queueing eh.

sohappy74
Nov 29, 2008, 10:08 AM
hi guys! tanong ko lang, ano ba ginagawa sa chat support? kasi meron opening and Cvg para sa chat support eh nakasama ako. How much kaya yung basic? Meron bang cct training? Pakisagot naman guys. Thanks.

daasnwer
Nov 29, 2008, 11:57 AM
Hehe, ok na rin siguro kesa DSL/HN.. lagi sila queueing eh.

-oh no no. hmm