View Full Version : Convergys
DarthScully
Oct 26, 2004, 06:10 AM
the Convergys Building along Commonwealth looks like its almost done (the facade anyway). anybody here know when they're supposed to open and what account will they handle (TS or CS)?
angel_in_disguise
Oct 26, 2004, 11:28 AM
Just curious.... what's your opinion about the HR people at Alabang?
And who do think is the cutest guy and/or girl?
Una_dagmar
Oct 26, 2004, 01:23 PM
Originally posted by chillin_kyle
just always be confident when talkin to ur customers :) u have the best trainers in alabang! :) hehehehe a lot of specialist failed transition simply because they are nervous! :( sayang naman dba?... u have the idea na on the calls that you will recieve plus u have the proper training and a great trainer (sabi mo nga hehehehe) :) so its all up to YOU guys! :) sayang i cant get to see ya all guys take in your first call coz ill be starting a new class in makati but for sure il be hearing good feedbacks from ur wave simply because ur all gr8! :)
Grabe! I so agreee with you saying that you have the best traienrs in Alabang (bwahahahahaha!)
Una_dagmar
Oct 26, 2004, 01:25 PM
Originally posted by juan_hustler
ok ba magapply sa website nila (www.convergys.com)? Mabilis ba magreply?
Based on my experience, the fastest way to get a response is to go through the walk-in application process. You can get hired within the same day you applied.
chillin_kyle
Oct 26, 2004, 01:48 PM
angel_in_disguise
the hr people here in alabng are nice and approachable. i actually work closely with them pag may activity sometimes since i am part of the EE team :) baka sabihin biased ako pero yun *** po ang aking opinion :)
madaming good looking/cute guys and gals ** sa alabang hehehehe :) specialist pa *** cute na *** more mga trainers and managers po...sa totoo *** po :) -> walang kokontra! hihihihi :D
angel_in_disguise
Oct 26, 2004, 05:34 PM
chillin_kyle
hehehe tama ka dun... madami talaga pretty and guwapo ** sa CVG! lalo na sa recruitment ;) talaga EE team ka? maybe i met you na hmmmm.... thanks for the positive feedback...
TO EVERYONE
it's better if you walk-in and apply because you get interviewed right away and more or less get offered a position in one day especially here in CVG Alabang. Hopefully you guys encourage your friends to apply because we are open from 9am - 6pm M-F or 9am-2pm Sat
DarthScully
Commonwealth handles a technical account.
juan_hustler
Oct 26, 2004, 08:51 PM
Where exactly in Makati is CONVERGYS located?:rolleyes:
chillin_kyle
Oct 26, 2004, 09:41 PM
CVG Makati HR Dept
- 7th floor Tower II, The Enterprise Centre, Paseo cor. Ayala ave. Makati City.
- 4th floor, Insular Life bldg., Paseo cor. Ayala ave. Makati City.
im not sure if we have also in PBCom Tower. :) do we hr and BS dial/dsl peeps? :)
crazychick
Oct 27, 2004, 10:58 AM
still no call from cvg... gusto ko pa nmn sana kc ang lapt sa place namin nung commonwealth and surprisingly, i passd the tech exam :) what happens on the final interview ba? any tips?
chillin_kyle
Oct 27, 2004, 11:47 AM
Originally posted by crazychick
still no call from cvg... gusto ko pa nmn sana kc ang lapt sa place namin nung commonwealth and surprisingly, i passd the tech exam :) what happens on the final interview ba? any tips?
just wait for their call po :) maybe they are still working on which account will you be assigned (sana nga yung maaassign sa cmmnwlth). just chill out and relax for now ;)
DI10
Oct 27, 2004, 09:09 PM
totoo ba yung multo sa insular? yung sa elevator na tumitigil dun sa floor?
kasi nagtraining ako kahapon sa insular (3 hours lang) wala namang nangyari (madaling araw yun)
crazychick
Oct 28, 2004, 05:01 PM
i don't think i'm meant to work for convergys... i missed their call two days in a row! nakakahiya na nga eh... i wanna tell them to just leave a msg and i would definitely come to the interview sched they're gonna give me no matter what :) haay malas
chillin_kyle
Oct 28, 2004, 06:25 PM
crazychick
tawag ka din po HR, sayang naman po yun, for interview ka na pala eh :)...dial 857-7788- Enterprise Trunkline :D
Una_dagmar
Oct 28, 2004, 07:47 PM
Originally posted by DI10
totoo ba yung multo sa insular? yung sa elevator na tumitigil dun sa floor?
kasi nagtraining ako kahapon sa insular (3 hours lang) wala namang nangyari (madaling araw yun)
Based on my experience, meron, kaya lang di naman nananakit. Just to let you know, talagang ginawa yung elevator dyan na tumigil sa 8th floor. So if it stops sa 8th floor, it doesn't necessarily mean that it's the ghost.
BTW, may story sa Philippine horror stories tungkol sa Insular.
crazychick
Oct 28, 2004, 11:15 PM
chillin_kyle
the operator told me that they don't accept follow-ups daw... she told me to just wait for them to call again.. i can't just walk-in because i don't have a sched naman pero *** friend ko namiss nya rin *** call pero pumunta siya kanina tpos na resched na siya tom... i'll go there nlng tom if i don't get a call from them ng mga 12... un kc *** time na tumatawag sila eh :) lam ko na ngayon :)
DI10
madaling araw training mo? pwede sakin un ha :)
corcor
Oct 29, 2004, 01:57 AM
Once again Convergys opens it's doors to jobseekers!
Convergys Corporation in cooperation with the Marikina City Government and Seven Seven Global Resources Corp. presents....
" The Convergys City Wide Job Fair "
Pack you resume and drop by the MARIKINA CITY HALL lobby on October 29 - 30 (Fri & Sat), from 9:00 A.M. to 5:00 P.M. Get processed in ONE day!
We are looking for dynamic, highly-motivated and passionate TECHNICAL CUSTOMER CARE REPRESENTATIVES and CUSTOMER CARE REPRESENTATIVES to be part of the global leader in customer care services!
This job fair is fully supported by our beloved Marikina City Mayor, Honerable Marides Fernando! See you there!
Tel.#: 857.77.88
Add: 7/F Tower 2, Enterprise Center, Ayala Ave., Makati City
eMail: philippinesrecruitment@convergys.com
*An equal opportunity employer.
Previous applicants may re-apply 6 months after initial application.
deepSubmerge
Oct 29, 2004, 09:09 AM
Originally posted by Una_dagmar
BTW, may story sa Philippine horror stories tungkol sa Insular.
kwento mo naman miss una. ;)
sino dito may kakilalang ola?
satineblue16
Oct 30, 2004, 12:13 AM
CUTE GUYS AND PRETTY GIRLS.....
Sus... nung nasa transition ako naguluhan sila kasi par RED STICK may cute guy na dumating... GREEN STICK girls naman....
Transition is hard...no make that frustrating... kasigagamitin mu **** utak mo unlike the other accounts...
Ang daming cute sa guys and girsl... mga Oms pa lang eh... hehehe!!!!
About sa walk-in... yup its true... walk-in is the way to go...
flavvvah
Oct 30, 2004, 12:20 PM
satineblue: who's ur trainor? diba you said ur trainor is the one who Y-jacked you guys with the wave 1? i was there. :) i was the one looking for willing agents to y-jack with you guys. hehehe. ur trainor is Car?
b_9904
Oct 30, 2004, 01:18 PM
i applied kahapon... i filled up the application form (god damn may dalawang bura...kakapikon), nakakatawa nga i didnt even had a ballpen ng day na yun kasi nahulog ang pen ko sa jeep :( pang-asar.
they will call me regarding the final interview pa... kasi last friday sabi nila walang mag-iinterview saakin (4pm na po kasi yun and may memo sa desk ng testing guy and gal na walang isekd past 5pm ata yun...hehehe talk about observant).
anyway, i applied in alabang and yes totoo walk in is the way to go.
in fairness sumakit ulo ko sa simulations (idagdag mo pa dun yung init then lamig ng area)... kala ko nga babagsak na ako kaya binaboy ko pa yung 2nd stage ko. laking gulat k nalang the testing guy gave me the 3rd stage.
undergrad pa ako and i live in cavite. i specifically told the initial interviewer i want to be assigned in alabang due to situation but pag grad na me kahit sa cebu pa ako padala eh ok lang yun! hehehehe
kakaloko... share ko lang po.
im waiting nalang for thier call. they said next week pa nila ako tatawagn kasi nga holidays.
sana pumasa ako sa final interview and screening.
may transition pa pala... from training to actual... hmmm... interesting. :)
god bless to all of you!
happy holidays.
Una_dagmar
Oct 30, 2004, 03:49 PM
Originally posted by deepSubmerge
kwento mo naman miss una. ;)
sino dito may kakilalang ola?
Hehehe...bili na lang kayo nung libro... tinulungan pa daw yung author kumita :)
Ola sa isang tech account? Yup, I know her.
Una_dagmar
Oct 30, 2004, 03:54 PM
Originally posted by satineblue16
CUTE GUYS AND PRETTY GIRLS.....
Sus... nung nasa transition ako naguluhan sila kasi par RED STICK may cute guy na dumating... GREEN STICK girls naman....
Transition is hard...no make that frustrating... kasigagamitin mu **** utak mo unlike the other accounts...
Ang daming cute sa guys and girsl... mga Oms pa lang eh... hehehe!!!!
About sa walk-in... yup its true... walk-in is the way to go...
Hmmm...dalawa lang naman yung klase na currently in transition....kayo ha. But it's true, magaganda ang mga tao sa Alabang!:*)
crazychick
Oct 30, 2004, 04:14 PM
sa wakas may sched na ko :) takot *** ako kc d ko lam mangyayari :)
satineblue16
Oct 31, 2004, 10:36 PM
Chill musta party sa alabang? wala me dyan...off ko...
Tuesday na balik me...
Sana mag dressdown na rin ang CVG.... they earn a good reputation in there admirable Csatisfaction eh... kaya lang kung lagi ka pong naka semi-formal or buss-casual... medyo uncomfortable rin.. lalao na dun sa account na ang greeting sa ay "***K".......................... la lang..... ingat sa lahat...
satineblue16
Oct 31, 2004, 10:43 PM
Originally posted by flavvvah
satineblue: who's ur trainor? diba you said ur trainor is the one who Y-jacked you guys with the wave 1? i was there. :) i was the one looking for willing agents to y-jack with you guys. hehehe. ur trainor is Car?
hmmmmmmmmm...no name dropping....basta he/she's good....
nakita nyo ba yung isang thread PS vs. CVG.... dati sykes or convergys ***** PS naman....masyadao nga lang taung stiff sa dresscode...;)
im_ur_angel
Nov 1, 2004, 10:19 PM
Originally posted by tifosi_1
gnutella,
yes they do, im an undergrad
im on week 2 of production, so far so good...:)
Ditto. I'm in my 6th month of production...so far...very good...nyahah~!! :D
Una_dagmar
Nov 2, 2004, 01:12 AM
Originally posted by satineblue16
hmmmmmmmmm...no name dropping....basta he/she's good....
nakita nyo ba yung isang thread PS vs. CVG.... dati sykes or convergys ***** PS naman....masyadao nga lang taung stiff sa dresscode...;)
Hmmm...baka naman kayo yung nakasama namin sa Don Hen?
Anyways, even if they say we're stiff, ok lang...elegantly stiff naman.
justiceleague
Nov 2, 2004, 12:11 PM
sorry if you don't have a sched yet. its because last friday we had a teambldg seminar so we weren't able to give ya a sched. don't worry. we'll call ya up for the said sched. if ya want to cld msg me ur name and i'll look for your file.
satineblue16
Nov 2, 2004, 07:19 PM
Originally posted by Una_dagmar
Hmmm...baka naman kayo yung nakasama namin sa Don Hen?
Anyways, even if they say we're stiff, ok lang...elegantly stiff naman.
:p HAHAHA... u wer chkn the PS VS. CVG thread ha... hehehe... nope ndi kami yung sa Don Hen... pero *** yung nagpadeliver ng Don Hen... last wk sa pantry grdflr... lolz....
Hay.... Xmas na....!!!! nukas na bibigay yung sked namn....
b_9904
Nov 4, 2004, 12:43 AM
Peeps,
may tanong lang po ako.
when po mag-kaka-part time opening sa alabang branch? or magkakaroon ba ng part time opening sa alabang?
ask ko lang po.
ty
:)
chillin_kyle
Nov 4, 2004, 11:15 AM
Originally posted by b_9904
Peeps,
may tanong lang po ako.
when po mag-kaka-part time opening sa alabang branch? or magkakaroon ba ng part time opening sa alabang?
ask ko lang po.
ty
:)
Wala pa po kaming balita tungkol dyan, but you can call hr to inquire about that...or paging hr pexers here?!:)
CVG_Recruitment
Nov 4, 2004, 11:35 AM
Hi everyone! :)
I'm here to answer any inquiries you may have about CONVERGYS!
And for those of you who might be too afraid to ask, I'll still be dropping by every single day, armed with bits and pieces of trivia about the company :)
It's EVERYTHING Convergys!
Others are satisfied following the beat...
... at Convergys, WE SET THE TONE.
It's your call!
CVG_Recruitment
Nov 4, 2004, 11:51 AM
FACTS:
Convergys is the world's largest and the ONLY outsourcing company named by Fortune Magazine as one of America's Most Admired Companies for four consecutive years.
FIGURES:
Convergys manages revenues in excess of US$2.3 billion and more than 60,000 employees in 57 call centers worldwide.
In layman's terms: WE'RE NUMBER ONE!
sixmiles
Nov 4, 2004, 09:23 PM
kelan mag-oopen ang CVG sa may commonwealth?
hedonism
Nov 4, 2004, 09:31 PM
when are you going to have any hiring for part-time csr's? thanks..
justiceleague
Nov 5, 2004, 10:06 AM
About the oppening at Alabang for the part time, there is no particular date yet. it should have oppened this november though our client had a change of mind so probably by december or early next year pa.... hope i was of help. you can call 7581511
b_9904
Nov 5, 2004, 10:42 AM
^thanks... you did.
chillin_kyle
Nov 5, 2004, 11:01 AM
Hey! that's kinda kewl justiceleague! sana matuloy na nga yan, para marami masaya :)
flavvvah
Nov 5, 2004, 12:43 PM
is it true na lahat tayo sa alabang (2nd floor) magiging morning shift na? and only 3 teams will be night shift?? hurrah! sana nga.
b_9904
Nov 5, 2004, 03:48 PM
Originally posted by chillin_kyle
Hey! that's kinda kewl justiceleague! sana matuloy na nga yan, para marami masaya :)
pag natuloy nga naku!!! dami akong friends na mag-aaply nan!
sana nga lang matangap.
madami akong kakilala na bumagsak sa computer based exam eh.
sspidey
Nov 5, 2004, 04:59 PM
Where should I submit my resignation? HR Ortigas or Makati?
Una_dagmar
Nov 6, 2004, 12:35 AM
Hey everyone! I'm in the Cebu site right now...man I love being a CVG employee.
Any Cebuanos interested? We're located somewhere along Banawa.
satineblue16
Nov 6, 2004, 09:29 AM
Originally posted by flavvvah
is it true na lahat tayo sa alabang (2nd floor) magiging morning shift na? and only 3 teams will be night shift?? hurrah! sana nga.
;) Wow! Ei question.... kakatapos lang trasition namin then binigay yung sked paiba-iba... sabi nila magiging block sked raw by Nov. 28 is this tru??? :*)
flavvvah
Nov 6, 2004, 01:48 PM
satineblue16: yup. confirmed. its true. :) who's ur TL? PM me!
chillin_kyle
Nov 6, 2004, 04:22 PM
Originally posted by satineblue16
;) Wow! Ei question.... kakatapos lang trasition namin then binigay yung sked paiba-iba... sabi nila magiging block sked raw by Nov. 28 is this tru??? :*)
hmmm....confirmed na ba talaga?....well sana nga matuloy na, they've been requesting that since august po :) outside of coverage area kasi ako e kaya *** me balita (prl update ito) hehehehehe :D miss ya all there in alabang!
chillin_kyle
Nov 6, 2004, 04:31 PM
may question po pala ako: is it true that they are looking for 17 TLDTs for CP alabang? nagulat po ako sa balitang ito ksi that means 17 possible promotions from CP specialists?!! paki confirm nga po satineblue16 and flavvvah!!! :)
flavvvah
Nov 7, 2004, 06:36 PM
chillin_kyle: yup yup! it's true!!! actually, na-extend ang opening na ito. 3 lang yung opening nung una. ngayon they need 17!!! imagine! that's a lot! at eto ang isa pang prl update, sabi nila, may mga taga ortigas daw na TL na gustong lumipat sa alabang. kaya ngayon mag-aapply rin daw sila sa CP as TLDTs.
in your opinion chillin_kyle, what's better? TLDTs or CommCoach? I heard from one of the comm coaches na magkaka-opening daw this week. actually, she told me to apply for it. kaso tempted rin ako mag-apply for TL! ngayon kasi DS aketch..
Ladydredd
Nov 7, 2004, 07:56 PM
pwede pa ba mag-walk-in sa inyo? anong floor nga kayo sa enterprise?
just helping my brother and his friends. job-hunting sila tomorrow, aplayan daw nila lahat ng call centers...
thanks!
satineblue16
Nov 7, 2004, 09:34 PM
YUP its so true....!!!! pero i think 15 lang hindi 17.... and they really sorting the best out of the rest... :)
Open rin for DS and ComCoach... QA dunno.... IT may opening rin... kung matagal na nga ako mag IT me kasi mas inclined ako dun... pero who knows what will happen for the next months...
chillin_kyle
Nov 8, 2004, 09:15 AM
OMG!!! syempre promotions from within na naman! :D ang saya saya ng pasko ng mga masweswerte!!! gogogo CP! :D
chillin_kyle
Nov 8, 2004, 09:21 AM
Originally posted by flavvvah
chillin_kyle: yup yup! it's true!!! actually, na-extend ang opening na ito. 3 lang yung opening nung una. ngayon they need 17!!! imagine! that's a lot! at eto ang isa pang prl update, sabi nila, may mga taga ortigas daw na TL na gustong lumipat sa alabang. kaya ngayon mag-aapply rin daw sila sa CP as TLDTs.
in your opinion chillin_kyle, what's better? TLDTs or CommCoach? I heard from one of the comm coaches na magkaka-opening daw this week. actually, she told me to apply for it. kaso tempted rin ako mag-apply for TL! ngayon kasi DS aketch..
Il go for the TLDT !!! :) mas mabilis kasi promotions sa floor e. kewl din comm coach pero mas challenging yung TL position :D
Una_dagmar
Nov 8, 2004, 03:12 PM
Originally posted by chillin_kyle
Il go for the TLDT !!! :) mas mabilis kasi promotions sa floor e. kewl din comm coach pero mas challenging yung TL position :D
Makiki-sabat lang pow...miss ya chillin...dito ulit me sa Alabang for a week then back to Cebu for a month.
The TL position was made for people who want to partake in the challenge of handling a team on top of managing administrative duties. If you're in for the challenge of operations, then go for the Team Lead position.
Comm Coaching is another face of transactional monitoring (i.e. Quality). You listen to calls and rate the communcaiton skills of the agent you listened to. On top of which, you also coach them on how to improve on their diction, grammar, and pronunciation. It's a side of continuous education for CCT.
Una_dagmar
Nov 8, 2004, 03:26 PM
I might be asking too much but is there any chance that CVG would open a site in Baguio? All I hear is heresay and I am quite anxious to know if I can go home...:D
satineblue16
Nov 8, 2004, 06:15 PM
guys ndi ko magets bakit 3 team na lang ang graveyard shifts?? tapos lahat sa umaga na? that means.. 1am shift, 2am shift, 3am shift at 4am shift ganun? explain naman thanks...
LivinNLovinIt
Nov 8, 2004, 09:09 PM
hello everyone ask ko lang po, would it be difficult to take masters degree while working in a call center? like the sched and would the company prefer someone who's not studying? :) tnx
LivinNLovinIt
Nov 8, 2004, 09:15 PM
how difficult would it be to take up masters while working as an agent? would it be even possible? : thanks
chillin_kyle
Nov 9, 2004, 11:13 AM
satineblue16
we have to confirm that po... for what I knw ha...the earliest will be a 5am shift pero confirm po muna natin :) Una_Dagmar...paki check naman po yung information na ito since your inside the CSA hihihihihi :D
LivinNLovinIt
I also have plans of going back to school and take another degree but I am still weighing thing since my work might suffer.Pero depende din talaga sa tao yun, saakin po, parang mahirap pagsabayin:) any other comments pexers?
Una_dagmar
Nov 9, 2004, 04:56 PM
Originally posted by chillin_kyle
satineblue16
we have to confirm that po... for what I knw ha...the earliest will be a 5am shift pero confirm po muna natin :) Una_Dagmar...paki check naman po yung information na ito since your inside the CSA hihihihihi :D
LivinNLovinIt
I also have plans of going back to school and take another degree but I am still weighing thing since my work might suffer.Pero depende din talaga sa tao yun, saakin po, parang mahirap pagsabayin:) any other comments pexers?
Wala pa namang final say kung definite yung 3 teams lang sa night shift. What I know is that more teams will be in the morning shift (and morning means 1,2,3 a.m.). Some of the agents are being asked kung ano yung preferred schedule nila, but I'm not sure kung mai-implement pa yun. I'll try asking around more...
Una_dagmar
Nov 9, 2004, 05:01 PM
Originally posted by LivinNLovinIt
hello everyone ask ko lang po, would it be difficult to take masters degree while working in a call center? like the sched and would the company prefer someone who's not studying? :) tnx
I'd love to go back to grad school but ever since I worked in the call center, I haven't the time and energy (and money!) to continue.
I do have some friends who can do both at the same time, so it boils down to whether you can manage your time and stress level.
Una_dagmar
Nov 9, 2004, 05:17 PM
Uhhh...haller! Anyone there?
chillin_kyle
Nov 10, 2004, 10:30 AM
Originally posted by Una_dagmar
Wala pa namang final say kung definite yung 3 teams lang sa night shift. What I know is that more teams will be in the morning shift (and morning means 1,2,3 a.m.). Some of the agents are being asked kung ano yung preferred schedule nila, but I'm not sure kung mai-implement pa yun. I'll try asking around more...
hmmm... what I knw po, the earliest shift will be 5am.....pero paki verify pa din po :D let's just help for the best nalng guyzzz :)
dwEeziL19
Nov 10, 2004, 10:51 AM
I was able to work and study at the same time for 4 months. Unfortunately, i will have to resign by next week because my classes will now conflict with my work sched. Sobrang badtrip nga kasi i really love my work especially the tech account i'm in. Sayang nga kasi tinanggal na yung shift exchange... For sure mabo-bore talaga ako pag nag-aral lang ako and hahanap hanapin ko ang buhay dito sa CVG. Huhuhu. Baka may-taga HR dito, pwede ba magpa-change ng status to part-time?
chillin_kyle
Nov 10, 2004, 12:59 PM
Originally posted by dwEeziL19
I was able to work and study at the same time for 4 months. Unfortunately, i will have to resign by next week because my classes will now conflict with my work sched. Sobrang badtrip nga kasi i really love my work especially the tech account i'm in. Sayang nga kasi tinanggal na yung shift exchange... For sure mabo-bore talaga ako pag nag-aral lang ako and hahanap hanapin ko ang buhay dito sa CVG. Huhuhu. Baka may-taga HR dito, pwede ba magpa-change ng status to part-time?
:( sad naman yan... kausapin mo po yung TL and OM mo or any HR personel in your site (HR senior manager kung pwede!:) )and see if they can give you a schedule that will fit your schooling. sana magawan ng paraan...HR pexers help naman po :)
Maven
Nov 10, 2004, 02:48 PM
i would just like to echo hedonism's post.
do you have any openings for part-time CSRs? i saw one of your ads on jobstreet once, and it said part-time customer service reps. :)
satineblue16
Nov 10, 2004, 03:59 PM
Well i hiess chill and Una here are not anymore agents, and im the only agent here coz i just started tarining last september and so on...
For experience: Grabe Chill and Una... TOXIC pala sa floor...ibang-ba yung account natin and stuff plus nakakaintimidate kasi mga taga wave 1-3 yung mga kasama ko... :(
Pero i know when i get the hang of it... (hopefully soon) magiging okey naman...Alam nyo guys paminsan depende sa team lead nyo rin... most of the team leads really help there newbies (like us)
If i wer to choose...hmmmm gusto ko yung time na tama lang yung calls and tama lang yung tao sa floor...
And one thing... pag may crush ka... "ITS A BIG HELP!!!!" swear!!!
nakakapawi ng stress... makikita mo cia walking with his broad shoulders medyo see thru pa kasi manipis yung tel nung polo.. GOSH.... anyway ganun talaga sa floor....
share lang from agent to agent....
Una_dagmar
Nov 10, 2004, 04:26 PM
Originally posted by satineblue16
Well i hiess chill and Una here are not anymore agents, and im the only agent here coz i just started tarining last september and so on...
For experience: Grabe Chill and Una... TOXIC pala sa floor...ibang-ba yung account natin and stuff plus nakakaintimidate kasi mga taga wave 1-3 yung mga kasama ko... :(
Pero i know when i get the hang of it... (hopefully soon) magiging okey naman...Alam nyo guys paminsan depende sa team lead nyo rin... most of the team leads really help there newbies (like us)
If i wer to choose...hmmmm gusto ko yung time na tama lang yung calls and tama lang yung tao sa floor...
And one thing... pag may crush ka... "ITS A BIG HELP!!!!" swear!!!
nakakapawi ng stress... makikita mo cia walking with his broad shoulders medyo see thru pa kasi manipis yung tel nung polo.. GOSH.... anyway ganun talaga sa floor....
share lang from agent to agent....
Naks naman ang inspired!
Hey, wag po ma-intimidate sa mga "senior" agents. They started out as clueless as you are now.
kennster
Nov 11, 2004, 06:27 AM
is convergys alabang already operational? what are the accounts for the said site? :)
justiceleague
Nov 11, 2004, 07:57 AM
Originally posted by dwEeziL19
I was able to work and study at the same time for 4 months. Unfortunately, i will have to resign by next week because my classes will now conflict with my work sched. Sobrang badtrip nga kasi i really love my work especially the tech account i'm in. Sayang nga kasi tinanggal na yung shift exchange... For sure mabo-bore talaga ako pag nag-aral lang ako and hahanap hanapin ko ang buhay dito sa CVG. Huhuhu. Baka may-taga HR dito, pwede ba magpa-change ng status to part-time?
Hi! in your case im really sorry to hear that. we will have that, although if ever we open for part time it will be a different acct. the prob that i'm seeing is if you will come back to convergys you have to finish muna and have a tenure of 11months at your old acct. Go to HR and let us study your case. Bait naman kme ** sa HR eh. hehehe
justiceleague
Nov 11, 2004, 08:08 AM
Originally posted by kennster
is convergys alabang already operational? what are the accounts for the said site? :)
Hi! maybe i could help coz im also in HR. yes we are already open here at alabang. now to what acct we have i cannot disclose that info but what i could tell you is that the accts that we have here are for non-tech programs. hope i was of help.
justiceleague
Nov 11, 2004, 08:11 AM
Originally posted by hedonism
when are you going to have any hiring for part-time csr's? thanks..
For the part time CSR post we already did fill that vacancy out. but anyway if there will be any vacancy we will keep everyone posted! thanx!
dwEeziL19
Nov 11, 2004, 11:26 AM
Naah, I doubt it. Feeling ko inevitavble na ang resignation ko, syempre sa sobrang competitive ng job market ngayon dahil sa dami ng mga walang work, tsaka sa dami ba naman ng nag-aapply sa CVG, syempre mas pabor dun sa mga hindi nag-aaral. Tsaka i'm sure kung sinabi ko na nag-aaral ako nung ininterview ako, di ako matatanggap sa CVG, hehehe. Wow, sarap Down ang surf control
Una_dagmar
Nov 11, 2004, 07:46 PM
chillin_kyle:
Update for skeds: The floor is currently generating schedules for 2 shifts only, one being 6 am to 4 pm, the other 8pm to 4 am because of DST
jonpacey
Nov 12, 2004, 09:05 AM
hi just askin if cvg will be opening a branch in araneta (gateway mall) cubao. may call center ba sa cubao?? thnx!
justiceleague
Nov 12, 2004, 11:20 AM
For those who knows someone who needs a part time job, we have another post and we need 25 agents. this will be in Makati though.
justiceleague
Nov 12, 2004, 11:23 AM
Hi everyone! just got news that we need agents for our part time program. so if you are interested you ma visit our office at makati.
jonpacey
Nov 12, 2004, 11:51 AM
hi! is it true that cvg is planning to put up a branch in araneta, cubao?
chillin_kyle
Nov 12, 2004, 12:30 PM
Originally posted by Una_dagmar
chillin_kyle:
Update for skeds: The floor is currently generating schedules for 2 shifts only, one being 6 am to 4 pm, the other 8pm to 4 am because of DST
Hey that's kewl!!! thanks una for the info....yan ha, sana *** na magaabsent kasi ganda na ng sched :D
chillin_kyle
Nov 12, 2004, 12:38 PM
Originally posted by justiceleague
For those who knows someone who needs a part time job, we have another post and we need 25 agents. this will be in Makati though.
Thanks for the info justiceleague! :) I will tell my babies po... hmmm pwede din ba ako magapply? dagdag kita kc hihihihihi :D
chillin_kyle
Nov 12, 2004, 12:41 PM
Originally posted by jonpacey
hi just askin if cvg will be opening a branch in araneta (gateway mall) cubao. may call center ba sa cubao?? thnx!
hmmm we don't have updates with regard to what ur asking, well let's hope na sana nga magkaroon para marami masaya :)
satineblue16
Nov 12, 2004, 02:04 PM
seryoso??? 6am to 4 at 8pm to 4am WOW!!!!
ang saya-saya!!!! sana naman kasi mahirap talaga yung paibaiba yung shift.... :) pero for sure puno yung floor nyan! dami nanaman cute!!!! hahaha!!! if anyone knows this person that ive been toking abt naku please tell me... a picture wud do... :) hehehe chinito, gwapos, maputi... anu pa ba?? sa may corner yung team nya eh... corner-side...
Una_dagmar
Nov 12, 2004, 03:22 PM
jonpacey: I believe that CVG will fill up the commonwealth site first before establishing itself in Cubao and Marikina. But I did hear through the grapevine that it is no longer a possibility...it's a reality!
chillin_kyle: Miss ka na namin dito. Sobra...imagine kahit si Lola Spice miss na namin?
satineblue16: I hope the plans will indeed push through para bumaba attrition and absences natin.
justiceleague
Nov 13, 2004, 11:36 AM
as of now that info cannot be disclose... but there is a possibility on it. we are still establishing our new site at commonwealt.
flavvvah
Nov 13, 2004, 12:17 PM
Una: thanks for the update!! hurrah! any of those two scheds work great for me!! :) sana nga ganun na mga skeds by dec!
satineblue: i think i know who ur taking about. nako, sobrang daming may crush dun noh.
joma68
Nov 13, 2004, 01:20 PM
hi good day! im currently employed but i want to apply as a part timer in cvg. is that possible? will i get hired? wats the rate?
eegelsI
Nov 13, 2004, 02:37 PM
Hello to everyone... I'm now assigned in PBCom. Isn't this great! CVG is growing... just like this thread. hahaha!
From what I reviewed, I am glad and sad at the same time. Glad bec more and more people are joining and interested to join this company. Sad bec I hear people wanting to resign... worst than that, saying negative things about the company. :(
A company is composed of different kinds of people. If you say that the company sucks, I think it would also safe to assume that the people there sucks. Unfortunately, that is not always the case. In every company, there are assets and liabilities. So it's unfair to say that Convergys sucks... because from what I see, there are those who are really good, not only in work but also in attitude and ethics. So pls... I urge those who have a negative experience with CVG to stop doing so. If you can't stand what you're experiencing, you should raise this with your supervisor or HR. If the problem persists, and you still can't stand it... then maybe it's time to move and join other company.
For those having a good experience, congratulations! As I have experienced whether in Convergys or not, everything will really depend on how you respond to the situation. As of now, I'm having a difficult experience. Not bec of my boss, but bec of the great demands of work and my colleague's attitude. I chose to be positive and aim to learn from my experience. My colleagues here are voicing their desire to leave the company... I refuse to because I know there's a lot to learn and a lot of opportunity, not only here in my account but in convergys as a whole.
I heard that there are more clients coming in, just waiting for the company to finish its offices in Alabang, Commonwealth and Makati. I even heard that we'll have our own supercenter near the Makati Medical Center. That means more opportunity for growth. And I'm just waiting for this opportunity to come. On my 5th month with Convergys, I'd say I found the best so far. No regrets, even if the demand is great. That's a challenge for me to face and conquer.
eegelsI
Nov 13, 2004, 02:39 PM
Hehehe... serious ba? On the lighter side, can anybody here from HR give us info on when will the 13th month pay be given? I hope it will be on the 1st wk of Dec para may pera ako sa birthday ko... hehehe!
TiNyCuTiE
Nov 14, 2004, 01:15 AM
question: what are the chances if i'm now in the final interview? after that what's next?
satineblue16
Nov 15, 2004, 09:04 PM
Lahat ng TAGA-ALABANG... visit nyo lang yung newly made Bulletin bord namin near the pantry sa 2nd floor... u wont miss it... Kami gumawa nun eh... thanks... ingats... cant wait for the final draft off the skeds....
Hi to Chill and Una and Flavvah!!!!
Pumasok kami kanina (mon) DO at OH pay!!! :) hehehehe
ninjaturtle
Nov 16, 2004, 02:37 AM
Ang tanong ng marami ay ganito!!!!!
Magkano ang offer nyo sa bawat isang agent na matatangap?
at ano ang mga incentives na makukuha nila?
allertsek
Nov 16, 2004, 05:01 AM
elo po!
meron bang computer networking client/program ang CVG?
corn
Nov 17, 2004, 01:43 AM
im interested to know how the application process goes in convergys. how many exams and interviews. how much is the salary? tips and other info will be much appreciated.
ive heard much good news about this company and im wondering how to apply for a job here.
pls PM me. Thanks
mutts
Nov 17, 2004, 09:15 AM
o eh baket wala namang mga sagot dito? labo naman...
Jay185
Nov 17, 2004, 09:20 AM
as far as I know. convergys sucks when it comes to almost everything exept for the wage...
so kung wage habol nyo GO.. kung both work and wage... pag isipan nyong mabuti hehehe
Una_dagmar
Nov 17, 2004, 09:31 AM
Originally posted by Jay185
as far as I know. convergys sucks when it comes to almost everything exept for the wage...
so kung wage habol nyo GO.. kung both work and wage... pag isipan nyong mabuti hehehe
Haaayyyy naku...nakakasawa na ang mga taong kagaya mo. All you ever do is rant.
Jay185
Nov 17, 2004, 09:51 AM
Originally posted by Una_dagmar
Haaayyyy naku...nakakasawa na ang mga taong kagaya mo. All you ever do is rant.
nakakasawa talaga ang katotohanan :D
sspidey
Nov 17, 2004, 11:39 AM
true, convergys suc.ks. Im working for the company and this is just not a good company to work at. They put a LOT of pressure to the agents and only a few PST trainers are good.
When you get on the floor, goodluck. You are just starting out and there goes the pressure they are gonna throw at you. No wonder why a LOT of employees are resigning or awool. Their management sucks, they dont trace the reasons why employees are resigning. eTel is just better in almost anything.
Remember, Convergys is the biggest call center in the world, but being the biggest doesnt mean it is better.
Jay185
Nov 17, 2004, 12:34 PM
KOREKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKK napunto mo!!!! :D
chillin_kyle
Nov 17, 2004, 05:03 PM
Originally posted by satineblue16
Lahat ng TAGA-ALABANG... visit nyo lang yung newly made Bulletin bord namin near the pantry sa 2nd floor... u wont miss it... Kami gumawa nun eh... thanks... ingats... cant wait for the final draft off the skeds....
Hi to Chill and Una and Flavvah!!!!
Pumasok kami kanina (mon) DO at OH pay!!! :) hehehehe
Wahhhhh!!!!!!!!!!!!!! I miss alabang!!!:~( ilang tulog na lang!!! can't wait to see ya all there :( at pagdating ko yung bulletin board nyo satine ang lalaitin ko! joke!!!!:D stay kewl and always maximizeeeeeeeeeeeee :cool:
msproblematique
Nov 18, 2004, 10:26 AM
may hiring ba sa alabang branch nyo na administrative?
DI10
Nov 18, 2004, 06:25 PM
Originally posted by sspidey
true, convergys suc.ks. Im working for the company and this is just not a good company to work at. They put a LOT of pressure to the agents and only a few PST trainers are good.
When you get on the floor, goodluck. You are just starting out and there goes the pressure they are gonna throw at you. No wonder why a LOT of employees are resigning or awool. Their management sucks, they dont trace the reasons why employees are resigning. eTel is just better in almost anything.
Remember, Convergys is the biggest call center in the world, but being the biggest doesnt mean it is better.
:glee:
JC00
Nov 18, 2004, 06:49 PM
Like what the other posters said, I'm interested about the Alabang branch. Are you accepting representatives in Alabang as well?
dyanibravo
Nov 18, 2004, 07:19 PM
do u accepts undergrads pls email me at edwinalex2004@yahoo.com thanks
chillin_kyle
Nov 19, 2004, 10:41 AM
Originally posted by JC00
Like what the other posters said, I'm interested about the Alabang branch. Are you accepting representatives in Alabang as well?
YES, please try to visit our site in alabang, it's located at the northgate cyberpark near festival supermall, vivere and bellevue :D you can be hired on the same day po! just bring ids and ur cv :)
chillin_kyle
Nov 19, 2004, 10:46 AM
Una_Dagmar
Anu balita dyan sa CEbU? balita ko umalis na daw mga BH? :) miss yah na gel!
KuyaDanny
Nov 19, 2004, 09:40 PM
Is CVG_Recruitment for real? How come he (she?) hasn't come back after his first two posts?
RIGOR
Nov 21, 2004, 09:39 AM
ei peeps,i am officially a member of the convergys family..just signed my contract last friday...the recruitment people are so kind especially tracy..kaso april pa ko magstart..shucks..5 months pa ko antay..i will be assigned to the SBC account in ortigas..ok ba ** mga peeps?
DarthScully
Nov 21, 2004, 08:06 PM
Originally posted by angel_in_disguise
DarthScully
Commonwealth handles a technical account.
thanks for the response angel_in_disguise
how soon are you guys hiring for CVG Commonwealth? i'm interested in that location since its just 5 min away from my house :D.
thegambit
Nov 21, 2004, 08:34 PM
Anyone here who knows Ramie Rosima?
DarthScully
Nov 21, 2004, 08:48 PM
when are you guys gonna start hiring for CVG Commonwealth?
Una_dagmar
Nov 22, 2004, 11:45 AM
Originally posted by chillin_kyle
Una_Dagmar
Anu balita dyan sa CEbU? balita ko umalis na daw mga BH? :) miss yah na gel!
Yep...wala na silaaaaa!!!
Ok lang naman ako. I'm just dying to go home and start being a wife instead of a career woman. I might be hereuntil the 28th of next month. Super sad nga ako coz it's really difficult to be far away from home.
All I can say is that the Insular Bldg. is waaaay much better than RAFI here.
train0415
Nov 23, 2004, 05:15 AM
the gambit>>
kilala namin sya..yung tatamad-tamad n hr assistant..wala k maasahan dun..
junben_c
Nov 23, 2004, 11:51 PM
hi guys, i have bedspaces for rent. its located near enterprise bldg. one ride by jeep from ayala. the name of the condo is kingswood along pasong tamo. the room has its own toilet and bath and can accommodate 4 people. the rent is 2500 each. the unit also has a common living room, dining room and kitchen. plus you can also use the amenities of the bldg like swimming pool, gym, courts, etc. this is perfect for those who live far from makati and those who work on shifts. feel free to call me 09223012135. thanks...
satineblue16
Nov 24, 2004, 06:08 PM
Hay naku may naninira nanaman sa CVG... as always...
they really want to bring down the company, to bad hindi nila kaya...
Facts:
Yes mahirap at nakakstress and nakakpressure...
....SO WHAT? EH GUSTO NAMIN PAGANAHIN YUNG MGA UTAK NAMIN UNLIKE THE OTHER ACCOUNTS NA SCRIPTED AND IF I MAY SAY "GENERAL CALLCENTERS"
If u want to be in a company that has the edge among the rest be with CVG... unlike the others... well...im not with them so why would i give a damn...
EcKo_01
Nov 24, 2004, 06:52 PM
Originally posted by RIGOR
ei peeps,i am officially a member of the convergys family..just signed my contract last friday...the recruitment people are so kind especially tracy..kaso april pa ko magstart..shucks..5 months pa ko antay..i will be assigned to the SBC account in ortigas..ok ba ** mga peeps?
wow good for you! at least, you'll just relax na lang and wait till april comes.;)
dS30
Nov 24, 2004, 08:49 PM
WALA NAMAN PERPEKTONG CALL CENTER EH...
PUNTA KA SA STATES. AALAGAAN KA NG CUMPANYA...
malaki ang difference ng call centers here and from the US. They are making us work like a carabaos here... buti na lang wala na ako sa CL.
im_ur_angel
Nov 26, 2004, 08:38 AM
Originally posted by sspidey
true, convergys suc.ks. Im working for the company and this is just not a good company to work at. They put a LOT of pressure to the agents and only a few PST trainers are good.
When you get on the floor, goodluck. You are just starting out and there goes the pressure they are gonna throw at you. No wonder why a LOT of employees are resigning or awool. Their management sucks, they dont trace the reasons why employees are resigning. eTel is just better in almost anything.
Remember, Convergys is the biggest call center in the world, but being the biggest doesnt mean it is better.
hello! the feeling is mutual. CVG doesn't like you either! :cool:
im_ur_angel
Nov 26, 2004, 08:40 AM
Originally posted by dS30
WALA NAMAN PERPEKTONG CALL CENTER EH...
PUNTA KA SA STATES. AALAGAAN KA NG CUMPANYA...
malaki ang difference ng call centers here and from the US. They are making us work like a carabaos here... buti na lang wala na ako sa CL.
call center in the states hire HS grads (forgot their term for it)
while in Pinas, graduate ka na ng college, 1st interview pa lang, bumabagsak ka pa! :)
im_ur_angel
Nov 26, 2004, 08:43 AM
Originally posted by train0415
the gambit>>
kilala namin sya..yung tatamad-tamad n hr assistant..wala k maasahan dun..
uyy...careful careful... nyahahahha! :D
im_ur_angel
Nov 26, 2004, 08:49 AM
naconfuse ako...ask ko lang po...
ano-ano ba mga accts meron sa Alabang? Alam ko acct lang namin (3gger) ang andun e? May CSG ba?
im_ur_angel
Nov 26, 2004, 09:09 AM
Originally posted by kenny_it
i wanna be transferred to cvg cebu! im currently working at the 31st flr, enterprise..
okeis! your ci3x id is your tagline...nyahahah! I'll check it with FET dude!
RIGOR
Nov 27, 2004, 06:55 PM
Originally posted by EcKo_01
wow good for you! at least, you'll just relax na lang and wait till april comes.;)
EcKo_01,letranista ka di ba?convergys ka din?
ok ba ** sa convergys,aside from the pay,*** peeps ba mababait?
Una_dagmar
Nov 27, 2004, 10:02 PM
Hi everyone!!!!! Musta na ang mga CVG peeps. Haven't posted in a while kasi as we all LOVE it...surf control is up. Grabe...I miss everyone in Alabang na. Di masaya dito:(
EcKo_01
Nov 28, 2004, 01:03 AM
Originally posted by RIGOR
EcKo_01,letranista ka di ba?convergys ka din?
letranista din ako. ;)
regarding convergys, not yet.. but I'll be trained in 2 weeks time. hopefully i can make it.
:*)
DarthScully
Nov 28, 2004, 09:30 PM
isnt anybody going to answer my question? :(
reposting:
when are you guys gonna start hiring for CVG Commonwealth?
corcor
Nov 28, 2004, 11:05 PM
Hi DarthScully,
CVG commonwealth is targeted to open in Jan 2005 =)
DI10
Nov 29, 2004, 10:32 AM
Originally posted by thegambit
Anyone here who knows Ramie Rosima?
i don't know him personally pero siya ba yung taga enterprise center? sha ata yung laging ni rereklamo and yung napapabalitang laging walang ginagawa?
RIGOR
Nov 29, 2004, 10:36 AM
Originally posted by EcKo_01
letranista din ako. ;)
regarding convergys, not yet.. but I'll be trained in 2 weeks time. hopefully i can make it.
:*)
ows?dec 6 batch ka?don't worry,basta perfect attendance ka walang magiging problema..bka makasabay mo *** mga frends ko,sa dec 6 din sila..sa insular ang training right?tech support ka din ba?naiinip na nga ko.april pa...gs2 ko na magresign sa present job ko.. good to see a fellow letranite in convergys,san ka ba maasign?sa ortigas? ortigas ako e...
chltzn
Dec 1, 2004, 01:29 PM
Is it true that Convergys will have a branch at Gateway Cubao? When?
Una_dagmar
Dec 1, 2004, 09:47 PM
Originally posted by DI10
i don't know him personally pero siya ba yung taga enterprise center? sha ata yung laging ni rereklamo and yung napapabalitang laging walang ginagawa?
Ops...careful ka dyan. Baka ma-trace ka.
DI10
Dec 2, 2004, 12:25 AM
Originally posted by Una_dagmar
Ops...careful ka dyan. Baka ma-trace ka.
ano naman kaso kung mabasa nya yung post ko?
Una_dagmar
Dec 2, 2004, 02:38 PM
Originally posted by DI10
ano naman kaso kung mabasa nya yung post ko?
Whoa! Can't you take a joke?:dance:
acidburn_wild
Dec 3, 2004, 05:37 AM
yipee!!! may 13th motn pay na!!!! :D :D :D
flavvvah
Dec 3, 2004, 12:20 PM
sabi nga may 13th pay na...just checked my atm as of 12:10pm. wala pa rin?!?!
rain_10127
Dec 3, 2004, 05:19 PM
please excuse my stupidity...but how does my resume should look like?what info's should be there?could sum1 post a sample resume?do they accept incoming college students?
flavvvah
Dec 4, 2004, 08:43 AM
yey!! may 13th month na nga. :)
DarthScully
Dec 4, 2004, 11:26 PM
Originally posted by corcor
Hi DarthScully,
CVG commonwealth is targeted to open in Jan 2005 =)
thanks for the respond dude!
can i apply there already or do i need to go thru the HR offices at makati/ ortigas?
acidburn_wild
Dec 5, 2004, 12:19 AM
Originally posted by rain_10127
please excuse my stupidity...but how does my resume should look like?what info's should be there?could sum1 post a sample resume?do they accept incoming college students?
I dont think that resume is really that impt. when i applied here, mine is just a plain ole' resume. I dont even have a picture on it. What's impt is how you present yourself. And I think as long as you can converse in english, you can be hired. good luck on your application! :) :)
maude
Dec 6, 2004, 05:54 PM
hi convergys people! ngapply ako for convergys and okay naman result. they're asking if i want to pursue tech support coz qualified naman daw ako dun. kaso i think matagal pa dw start eh. i need a job asap na, so csr na lang sana. what do u think, i-pursue ko na lang ba tsr? which is better po ba? and mejo scary din kasi for me kse hindi talaga ko techy eh. mejo easy lang *** exam kse basic lang *** questions. other than that, wala na talaga ko alam eh. :) thx!
RIGOR
Dec 6, 2004, 09:23 PM
Originally posted by maude
hi convergys people! ngapply ako for convergys and okay naman result. they're asking if i want to pursue tech support coz qualified naman daw ako dun. kaso i think matagal pa dw start eh. i need a job asap na, so csr na lang sana. what do u think, i-pursue ko na lang ba tsr? which is better po ba? and mejo scary din kasi for me kse hindi talaga ko techy eh. mejo easy lang *** exam kse basic lang *** questions. other than that, wala na talaga ko alam eh. :) thx!
well for me it depends on what do you really want to do,if you are inclined at tech stuff then a tsr position would be the best since you will have the chance to enjoy what you are doing and besides that,a tsr position has a higher pay compared to csr's,ayon sa chismis nila. sabi kse samin wala pa masyado opening for csr,kung gs2 mo csr,you will have to wait and that means pipila ka pa sa mga gs2 mag csr and wait for a few months more whereas sa tech support immediate ang hiring mejo matagal lang nga start ng training...
hulaan ko,april ka pa pinagsstart no at sa ortigas ka? pareho lang tayo dude..ok lang sakin kse may work pa ko ngayon pero mahirap lang sayo kailangan mo na ng work...i heard that an earlier training date is available,maybe on february. anyway,it is worth the wait..ttrain ka naman nila if you are not bihasa sa techy stuff and sabi naman ni tracy ng recruitment "we will enjoy the training"
it's your call:yum:
kensbaby
Dec 6, 2004, 11:30 PM
hey, just read the posts and i was once from convergys myself. training is really the greates part of being in convergys, lalo na CCT and if your trainer is mel d. she's the best!:D
all call centers naman have their flaws, kasi if there's one perfect call center eh di lahat ng tao nandun na.
it's true that convergys has lots of promising offers, but if you're after big pay, don't expect to make it big being an agent.
don't know if this makes sense, but i just want to say what i think.
:*)
DarthScully
Dec 7, 2004, 01:28 AM
i dropped off my resume at Convergys Ortigas yesterday. i'm interested in applying for TS position. how soon do they respond/ give you a call?
eegelsI
Dec 7, 2004, 12:42 PM
Time flies so fast!!!! A few days to go and I'm already on my sixth month with CVG. Regularization na and I'm so excited!!!
For those who don't find this company a good one, kanya-kanyang opinion lang yan. But then, you won't find a perfect company. In my work experience for several years now, I would say my experience with this company is good, even better.
fulgoso83
Dec 8, 2004, 10:38 AM
Hi! I just PASSED my final interview and I think I'm hired (?), however the position I applied for (Customer Care Representative, Outbound, Makati) is not available yet (no vacancies pa daw). I haven't signed the contract. The HR told me that they will just contact me and that position will be offered within the 1st Quarter next year.
My questions are: {I forgot to ask these questions to her}
Are there any chances that they will change their minds and dump me? :shrug:
Are there any chances that my waiting time will exceed up to 3rd,4th Quarter 2005? :rolleyes:
Thanks in advace... *okay*
Orange_Bottle
Dec 8, 2004, 11:07 AM
FULGOSO... malamang hindi...mabilis ang turnover eh.
all I can say okay naman sa convergys!
fulgoso83
Dec 8, 2004, 03:36 PM
Originally posted by Orange_Bottle
FULGOSO... malamang hindi...mabilis ang turnover eh.
all I can say okay naman sa convergys!
Thanks! :cow:
contactagent
Dec 9, 2004, 03:06 AM
hi sa baby kong TL ng toys r u programme.... labyou beh!
juicypeanut
Dec 9, 2004, 09:59 PM
Yup. sa 28th floor ng tower 2, enterprise center...
oo nga.. dun sa mga nakapasok... pakipost naman yung experience nyo saka yung benefits and compensation...
wag nyo na itry nagsasayang lang kayo ng panahon noh,
maliit ang sweldo, pangit ang benefits, grabe! alng kwenta puro pulitika
patlv23
Dec 9, 2004, 10:44 PM
SOME of the employees litter in the elevator (21-32 elevators, Robinsons Equitable, Ortigas). I actually witnessed someone drop a candy wrapper once, if only I remembered her name. They're most probably just a tiny minority but it's really annoying. Hope you guys get to the bottom of this.
EcKo_01
Dec 9, 2004, 11:39 PM
sa ortigas na raw ang recuitiment office nila?
Econ_major
Dec 10, 2004, 11:57 AM
i just had my final interview.... today... i just hope that i got accepted... gosh... i really felt nervous the whole time ms. jenny was interviewing me...... i just wish that i get this job..
DarthScully
Dec 10, 2004, 07:11 PM
how long is the recruitment process? from the time you passed the exam, finish the interviews and recieve a job offer?
fulgoso83
Dec 10, 2004, 08:11 PM
Originally posted by DarthScully
how long is the recruitment process? from the time you passed the exam, finish the interviews and recieve a job offer?
ako, 2 days lang.
Day 1: Exams - Passed :up:
Day 2: Final interview, after the interview, right away binigay *** results - Passed :up:
But *** iba kng mga kasama pinaghintay pa ng matagal.
About sa job offer, *** pang vacancy sa Makati eh, so hintay pako hanggang 1st Quarter next year. :help:
TiNyCuTiE
Dec 11, 2004, 01:13 AM
Originally posted by juicypeanut
wag nyo na itry nagsasayang lang kayo ng panahon noh,
maliit ang sweldo, pangit ang benefits, grabe! alng kwenta puro pulitika
true ba ito? kasi one of my new co-worker resigned there because of politics daw
corcor
Dec 11, 2004, 01:41 AM
Politics is present in every company- It's alot more evident in the Filipino culture more than in any other country. Elsewhere, work is work- they keep things professional. I do wish it were more like this here in the Philippines. But oh well, gotta roll with the punches!
EcKo_01
Dec 11, 2004, 01:52 AM
Originally posted by fulgoso83
ako, 2 days lang.
Day 1: Exams - Passed :up:
Day 2: Final interview, after the interview, right away binigay *** results - Passed :up:
But *** iba kng mga kasama pinaghintay pa ng matagal.
About sa job offer, *** pang vacancy sa Makati eh, so hintay pako hanggang 1st Quarter next year. :help:
ganun? so ibig sabihin they'll never assign you to other branches unless its specified to your application? ako i passed the ETC nung thursday. im scheduled to be interviewed by monday. what are the tips/ questions they usually asked? matagal ba interview? panel or group interview? pahingi naman tips.. heheheh.
bishop
Dec 11, 2004, 02:37 AM
Originally posted by corcor
Politics is present in every company -
Right on.
juan_hustler
Dec 11, 2004, 05:44 PM
:rolleyes:
naia
Dec 11, 2004, 10:43 PM
Originally posted by EcKo_01
ganun? so ibig sabihin they'll never assign you to other branches unless its specified to your application? ako i passed the ETC nung thursday. im scheduled to be interviewed by monday. what are the tips/ questions they usually asked? matagal ba interview? panel or group interview? pahingi naman tips.. heheheh.
final interview mo ba sa monday?
im scheduled for final interview kasi eh...10am
EcKo_01
Dec 11, 2004, 11:52 PM
hahaha same sched din dude. goodluck! ;)
naia
Dec 12, 2004, 12:03 AM
goodluck din...hope we pass...
my friend/co-worker passed his final interview yesterday, sana mabiyayaan ako ng grasya...
EcKo_01
Dec 12, 2004, 12:35 AM
anu daw yung mga usual questions? one on one? :)
naia
Dec 12, 2004, 12:49 AM
yeah one on one...i not sure about usual questions though you know...
EcKo_01
Dec 12, 2004, 12:55 AM
aaahhh.. hehehe i've been preparing for that... sana i can answer them lahat ng maayos.. first interview ko kasi... wahihihi
goodluck sa tin! ;)
naia
Dec 12, 2004, 01:12 AM
so initial interview mo w/ convergys???
lost_kitten
Dec 12, 2004, 03:02 AM
totoo bang mas malaki sweldo ng tsr kesa csr? kala ko pareho lang..
EcKo_01
Dec 13, 2004, 12:20 AM
Originally posted by naia
so initial interview mo w/ convergys???
final na po... first time ko lang kasing mag-apply ng work hehehe kaya first time :glee:
EcKo_01
Dec 13, 2004, 02:44 PM
Originally posted by fulgoso83
ako, 2 days lang.
Day 1: Exams - Passed :up:
Day 2: Final interview, after the interview, right away binigay *** results - Passed :up:
But *** iba kng mga kasama pinaghintay pa ng matagal.
About sa job offer, *** pang vacancy sa Makati eh, so hintay pako hanggang 1st Quarter next year. :help:
tsr ba apply mo dude? kasi ako ccr eh. job offer plus contract signing ko na this dec. 15. they thought kasi tsr ako kaya offeran pa sana nila ako slot ng feb 2005 pa.
naia
Dec 13, 2004, 03:33 PM
eww, bagsak ata ako sa final interview
i dunno know...since i woke up eh magulo ang utak ko
im such a mess kanina
bat ganon? before the interview, the HR told me that they cannot give the result immediately and that they will need at least 3-5 days before they call me (if i passed) or email me(if i failed)???
my friend learned the result immediately after his interview..for contract signing na rin sya this fri...830pm ba?
by the way...ccr ang inapplayan ng friend ko...ako ccr yung nakalagay sa paper but i said tccr nung tinanong ako during the final interview (ang gulo ko no?)
EcKo_01
Dec 13, 2004, 03:49 PM
Originally posted by naia
eww, bagsak ata ako sa final interview
i dunno know...since i woke up eh magulo ang utak ko
im such a mess kanina
bat ganon? before the interview, the HR told me that they cannot give the result immediately and that they will need at least 3-5 days before they call me (if i passed) or email me(if i failed)???
my friend learned the result immediately after his interview..for contract signing na rin sya this fri...830pm ba?
by the way...ccr ang inapplayan ng friend ko...ako ccr yung nakalagay sa paper but i said tccr nung tinanong ako during the final interview (ang gulo ko no?)
di naman siguro. baka nga nilagay ka sa tccr. hahanapan ka pa ng training for sure. ako kasi binibigyan nila ako ng training for tom pero sabi ko di naman ako tccr. sino interview sa yu?
naia
Dec 13, 2004, 03:58 PM
ic...c ms batchie ***?
well d ako it/cs graduate but i do have a background w/ computer stuffs (troubleshooting, networking etc) so yun yung pinili ko...and nabanggit din nya yung sched (bago yung interview) that you can have a jo either this month, by january or 1st quarter of 2005...not sure lang if for ccr or tccr...
EcKo_01
Dec 13, 2004, 04:08 PM
ms tracy... haaayyy.... sarap pa interview :P
well, goodluck n alang sa tin dude
hehehe
:cheers:
naia
Dec 13, 2004, 04:19 PM
yeah c ms tracy rin sa friend ko last sat yung interview nya...
yeah goodluck...galingan mo ha...kasabay mo rin kasi yung TL ko eh...
fulgoso83
Dec 13, 2004, 05:13 PM
Originally posted by EcKo_01
tsr ba apply mo dude? kasi ako ccr eh. job offer plus contract signing ko na this dec. 15. they thought kasi tsr ako kaya offeran pa sana nila ako slot ng feb 2005 pa.
I applied for CCR, and I prefer working in Makati, however no vacant slot for CCR sa Makati as of this moment and I have to wait for the 1st quarter of 2005.:confused: As for the contract signing, di pa daw ako pwede magsign since blank pa daw *** contract ko. :deal:
What is this? Am I hired or what? :shrug: I passed the FINAL INTERVIEW and that's final (I guess). Tagal pa ko hintay, ksi I might be wasting my time.
Patience is not my virtue... :ayaw:
:help:
EcKo_01
Dec 13, 2004, 11:24 PM
Originally posted by naia
yeah c ms tracy rin sa friend ko last sat yung interview nya...
yeah goodluck...galingan mo ha...kasabay mo rin kasi yung TL ko eh...
thanks! :yum:
EcKo_01
Dec 13, 2004, 11:30 PM
Originally posted by fulgoso83
I applied for CCR, and I prefer working in Makati, however no vacant slot for CCR sa Makati as of this moment and I have to wait for the 1st quarter of 2005.:confused: As for the contract signing, di pa daw ako pwede magsign since blank pa daw *** contract ko. :deal:
What is this? Am I hired or what? :shrug: I passed the FINAL INTERVIEW and that's final (I guess). Tagal pa ko hintay, ksi I might be wasting my time.
Patience is not my virtue... :ayaw:
:help:
Anu ba sabi sa yo? kasi they me a letter after ng interview ko.
ayaw mo ba sa commonwealth or sa ortigas? ako kasi lahat ata oks sa kin including Cebu kaya tawag ako para paayos ko yung preferred locations ko. hehehe
Verbl Kint
Dec 14, 2004, 09:20 AM
Balita ko Xmas party niyo raw sa NBC Tent. Naks naman :)
Dacs
Dec 14, 2004, 09:57 AM
Do you guys hire directly for email/chat support? I was endorsed by a headhunter for that position. Tanong ko lang :D
Thanks ;)
fulgoso83
Dec 14, 2004, 03:37 PM
Originally posted by EcKo_01
Anu ba sabi sa yo? kasi they me a letter after ng interview ko.
ayaw mo ba sa commonwealth or sa ortigas? ako kasi lahat ata oks sa kin including Cebu kaya tawag ako para paayos ko yung preferred locations ko. hehehe
Sabi nya I passed the final interview. She asked me what's more important to me: Urgency or Location, sabi ko Location, for short I prefer Makati over Alabang and Ortigas. Malapit ako sa Makati eh.
If I chose Urgency, I might start this December in Alabang. Then she asked me questions na, about if I'm willing to do nightshift, work on holidays... etc etc etc. After that, the position I applied for is not available as of this moment maybe *** pa daw trainers. So I have to wait for the 1st Quarter next year.
SHe gave me a brief description of the account that I may be possibly assigned to if ever magstart nako. :confused2:
EcKo_01
Dec 14, 2004, 11:18 PM
^
^
naka.. baka sa alabang ako i assign ah.. wag naman sana :glee:
at least pre wait ka na lang pala.. pasado na ikaw nyan for sure. di ka naman nila papipiliin ng urgency or location kung inde ka naman sure di ba?
fulgoso83
Dec 14, 2004, 11:27 PM
Originally posted by EcKo_01
^
^
naka.. baka sa alabang ako i assign ah.. wag naman sana :glee:
at least pre wait ka na lang pala.. pasado na ikaw nyan for sure. di ka naman nila papipiliin ng urgency or location kung inde ka naman sure di ba?
Thanks! sana nga, cause I hate waiting... Question: sales ba *** outbound ng Convergys?
EcKo_01
Dec 15, 2004, 12:19 AM
^
yan ang di ko alam. hehehe excited na ako sa job orientation ko!!! mamayang gabi na yun!!! :glee:
acidburn_wild
Dec 15, 2004, 12:27 AM
whoa!! the xmas party at nbc tent was a blast!! bad thing i didn't win in the raffle...:)
vandarkala
Dec 15, 2004, 12:18 PM
is there anyone from enterprise here?
EcKo_01
Dec 15, 2004, 11:44 PM
aaahhhh!!!! buti na lang indi ako nag tccr. mostly tccrs were offered jobs starting late feb pa...
I'll be starting on jan 17 and was assigned in makati.. hehehe masaya ba dun? anung account? info naman mga regulars!! :D
acidburn_wild
Dec 16, 2004, 02:59 AM
Originally posted by vandarkala
is there anyone from enterprise here?
Iam. :)
fulgoso83
Dec 16, 2004, 02:51 PM
Originally posted by EcKo_01
aaahhhh!!!! buti na lang indi ako nag tccr. mostly tccrs were offered jobs starting late feb pa...
I'll be starting on jan 17 and was assigned in makati.. hehehe masaya ba dun? anung account? info naman mga regulars!! :D
ganun? akala ko ba *** pang vacant sa Makati ng CCR? sabi sakin... *** mas nauna ka?:bop:
Dacs
Dec 16, 2004, 03:57 PM
I had my interview kanina,and :( for me. Having said that, I can't help but note these observations:
Late na kami nagsimula, 2 PM sked ko, 2:30PM na nag start. But I figure baka lang natagalan lang sa mga previews candidates, so it's no big deal for me.
Then turn ko na, and pagkaupo ko, binigyan na ako ng lecture with regards sa qualities ng isang TSR and mga responsibilities. Eh TSR na ako sa West, I figure, malamang di niya binasa ang resume ko. And nung ako na nagsalita at sinabi ko na TSR na nga ako, dun pa lang binuklat resume ko, at halatang 1st time nyang nalaman na taga West ako. Kita sa reaction ng face eh.
Anyways, ayun tinanong ako kung may non-complete clause kami, sabi ko wala. Wala naman talaga eh. Sabi nya, "Are you sure? ". Sabi ko "Yes, I'm quite sure". Wala naman talaga eh! Sana di na ako nagaplay sa Convergys kung alam ko makakasagabal yun.
Tinanong ako bakit ako umalis sa West. Sabi ko gusto ko kasi mag email support. Anyways, she checked on her list kung may opening for email support, and while she was doing that, sinabi ko na may pending job offer na ako sa isang call center, and I told her that I'm just "weighing all my options" so to speak. At nasabi ko rin na I prefer working in Makati.
Ayun. The interview went down the drain at that point. She told me na kesyo na I won't be having the liberty of choosing kung san ako maa-assign whether sa Makati, Ortigas, Alabang or sa Commonwealth. Priority ko talaga ang Makati since I live very near Makati. So she put me in "active file".
The interview wasn't that bad actually. I was polite, she was polite as well. Heto ang tanong ko, don't you guys get to choose kung saan kayo maa-assign?
Kaya ko lang nasasabi ito ngayon kasi ang dating sa akin eh, parang di ako nabigyan ng option dun sa position, kung ano yung nature or kung san located. I was hoping na at least she has presented those to me first before I can get to decide. Early on the interview, tablado na ako. I have NO IDEA kung may opening ba kayo sa Makati, she already told me those things I said above. Eh kung wala, eh di too bad for me. Kaso, I feel that she didn't gave me the chance to know that firsthand. And yet, she didn't even bother to check for my credentials! :(
You might call this sourgraping. Maybe it is. At least, nalabas ko ang sama ng loob ko. Anyways, I wish Convergys all the luck.
And sensya na guys if you find this post below the belt or kung may ma-offend ako. :D
fulgoso83
Dec 16, 2004, 05:31 PM
Ako naman, they first ask me kng san ko dw **** ,location nila then sbi ko I'm a flexible employee and willing to relocate, and take risks. Then sabi nya its up to me ksi sakin naman daw **** *** choice of location, then eventually I preferred Makati. Unfortunately, un nga *** daw vacant position dun, but I did pass the interview and have to wait for their call within the 1st QUarter of 2005. But kng di pa 2mawag ng February hanap nko iba.
May iba akong mga kasama dun but di pa binigay *** results ng Final Interview sa kanila while sakin agad bingay right after nung pinasagot ako ng survey. I believe I really did well in the interview, I never faltered whatsover. ;)
Dacs
Dec 16, 2004, 06:17 PM
...Then sabi nya its up to me ksi sakin naman daw **** *** choice of location, then eventually I preferred Makati...
Huwaw, talking about sharp contrast! I bet iba ang interviewers natin.
EcKo_01
Dec 16, 2004, 06:31 PM
Originally posted by fulgoso83
ganun? akala ko ba *** pang vacant sa Makati ng CCR? sabi sakin... *** mas nauna ka?:bop:
hehehe nadaan sa pa cute.. :p
seryoso pre, di ko rin alam... natsambahan lang siguro.. may kasabay din ako na ccr pero jan 10 ata sila start.
EcKo_01
Dec 16, 2004, 06:34 PM
about the location, sila yung ask kung sam mo prefer na mag work. also stated in the contract na pwede ka nila pwede ilagay.
RIGOR
Dec 18, 2004, 10:10 AM
kung sa location,sana sinabi mo na lang na ok ka sa kahit saang branch.di ka naman nila lalagay sa alabang if ur from the north and most likely if u are offered for the tsr position you will be assigned at ortigas pero as far as i know,pwede ka na magpatransfer sa makati...ako sa ortigas ako naasign..april pa lang nga start...naiinip na nga ko...meron bang magsstart ** ng april?
naia
Dec 18, 2004, 05:30 PM
hmmm...its saturday...wala pa yung result about my final interview...she told me na they gonna call me kung pasado so i not expecting any call from them until now...however, when i checked my email just a few minutes ago eh wala pa rin *** results na failed nga (inaabangan ko na nga *** result thru email eh...) but...there's still 6hrs and 10 mins bago lumipas *** araw na ito...
by the way, i got accepted to another call center...tech support and gulat me ng malaman kong start na ko this monday...grabe...may work p naman ako...hmmm...
EcKo_01
Dec 19, 2004, 01:16 AM
Originally posted by RIGOR
kung sa location,sana sinabi mo na lang na ok ka sa kahit saang branch.di ka naman nila lalagay sa alabang if ur from the north and most likely if u are offered for the tsr position you will be assigned at ortigas pero as far as i know,pwede ka na magpatransfer sa makati...ako sa ortigas ako naasign..april pa lang nga start...naiinip na nga ko...meron bang magsstart ** ng april?
mostly na kasabay ko nung contract signing eh april din sila eh.. pero mostly on commonwealth sila...
Una_dagmar
Dec 22, 2004, 02:30 PM
*bump*
Heya! How were the x'mas parties in the different sites? Ok lang naman dito sa Cebu, ironic nga lang kasi beach na nga, luaua pa yung theme.
EcKo_01
Dec 22, 2004, 11:10 PM
Originally posted by Una_dagmar
*bump*
Heya! How were the x'mas parties in the different sites? Ok lang naman dito sa Cebu, ironic nga lang kasi beach na nga, luaua pa yung theme.
oks po ba diyan? what if someone would be assigned there in Cebu? may relocation and other compensation? thanks!
Una_dagmar
Dec 23, 2004, 10:02 AM
Originally posted by EcKo_01
oks po ba diyan? what if someone would be assigned there in Cebu? may relocation and other compensation? thanks!
Yep. There's definitely a relocation allowance. Two agents from the Ortigas site are here now and have been promoted to Team Lead status. My trainees are from Bacolod, Iloilo, Iligan, and Dumaguete and they also have relocation allowance as well.
sexbomb_cutie
Dec 26, 2004, 03:49 AM
Originally posted by acidburn_wild
Iam. :)
i am from enterprise also, 31st floor :) csg account :wink:
EcKo_01
Dec 27, 2004, 12:14 AM
^
sexbomb, san usually sa makati train yung mga newly hired? thanks! :)
acidburn_wild
Dec 27, 2004, 11:27 PM
Originally posted by sexbomb_cutie
i am from enterprise also, 31st floor :) csg account :wink:
same floor here!! trigger.. :)
sexbomb_cutie
Dec 28, 2004, 04:20 AM
Originally posted by EcKo_01
^
sexbomb, san usually sa makati train yung mga newly hired? thanks! :)
hi ecko :) usually sa insular ang training.. kung saan maraming ghosts! hehehe... they converted the 7th floor kasi sa enterprise into operations na, dati dun lhat ng trainings e :) anong acct mo? :)
sexbomb_cutie
Dec 28, 2004, 04:23 AM
Originally posted by acidburn_wild
same floor here!! trigger.. :)
really? hehe, e di isa ka dun sa mga english ng english? hahaha.. sorry ha, the english campaign doesnt apply to me kasi e.. masyado nang mahaba *** sungay ko ;) anyways, meet tayo minsan :) pwede ba *** mag internet sa floor? kasi kami bawal.. :( sa pantry lang pwede.. corndog!
EcKo_01
Dec 28, 2004, 03:20 PM
Originally posted by sexbomb_cutie
hi ecko :) usually sa insular ang training.. kung saan maraming ghosts! hehehe... they converted the 7th floor kasi sa enterprise into operations na, dati dun lhat ng trainings e :) anong acct mo? :)
ganun? hehehehe wag naman sana ako panggabi... :glee:
i overheard na b_____ ata po yung account na handle namin.. im not sure eh:D
naia
Dec 28, 2004, 05:37 PM
are you guys for training this jan 10?
la lang, never heard from their HR after my final interview. sana man lang they inform me thru e-mail kung bagsak, just like the hr told me...
but im happy kasi yung friend ko for tsr training na...and im happy too kasi even i didnt pass(?) in convergys at least i passed in sykes...product training na ako for email account
acidburn_wild
Dec 28, 2004, 11:52 PM
Originally posted by sexbomb_cutie
really? hehe, e di isa ka dun sa mga english ng english? hahaha.. sorry ha, the english campaign doesnt apply to me kasi e.. masyado nang mahaba *** sungay ko ;) anyways, meet tayo minsan :) pwede ba *** mag internet sa floor? kasi kami bawal.. :( sa pantry lang pwede.. corndog!
yah, I'm one of those!!! oo naman pwedeng pwede kami mag internet sa floor. wag nga lang pahuhuli. :D
EcKo_01
Dec 29, 2004, 12:15 AM
ako for jan 17 pa... :glee:
yvette715
Dec 29, 2004, 12:25 AM
Convergys does both inbound and outbound. No telemarketing cheapskate, though. Basically, a neat and decent outsourcing firm. But like any other company Convergys is not perfect.
You can pass your resume to:
Makati: enterprise bldg, 7f, Tower 2
Ortigas: equitable-robinson's bldg, 24f
You can call 857-7777 to follow up resume
:)
betamax
Dec 29, 2004, 03:51 AM
guys, is it true that convergys will be putting up their site in baguio?
yvette715
Dec 29, 2004, 09:59 AM
[QUOTE]Originally posted by betamax
guys, is it true that convergys will be putting up their site in baguio? [/QUOTE
haven't heard of that... :confused:
sexbomb_cutie
Dec 29, 2004, 09:49 PM
Originally posted by acidburn_wild
yah, I'm one of those!!! oo naman pwedeng pwede kami mag internet sa floor. wag nga lang pahuhuli. :D
hehe. kami din, wag ka lang pahuli.. kundi suspended ka :D
globalhegemon
Dec 30, 2004, 08:07 AM
Originally posted by betamax
guys, is it true that convergys will be putting up their site in baguio?
Sabi ng friend ko na nag-wowork sa TI-Baguio, ALMOST but not quite.
Una_dagmar
Dec 30, 2004, 11:18 AM
Originally posted by betamax
guys, is it true that convergys will be putting up their site in baguio?
Chika lang, but more reliable sources have told me that medyo malabo...
Sayang nga kasi gusto ko rin sa Baguio, my hometown.
casimiro22
Dec 31, 2004, 01:38 AM
this HR people should be trained on how to deal with HR concerns involving CCR's:
Robynne - she acts as if she do not know how to relate to how an agrieved person feels>>this person is so maarte and everybody hates her>>she really needs to be educated on hoe to handle HR concerns, or else, wag na *** syang gwing frontliner ng HR>>she tends to be a company liability.nakakahiya
Rammie Rosima - etong tao n to, active *** kapag marami nakakakita >>p-impress b (i.e. nung x-mas party)>>but in his real job, he is not worthy of your confidence that your concern will be resolved>>ang hilig pang mgbigay ng assurance n a concern will be resolved as early as this and that>>>*** n maasahan n urgent rresponse mula s inyo
u guys shud be careful in handling our concerns, if u dont want to be coached>>
acidburn_wild
Dec 31, 2004, 03:27 AM
Originally posted by casimiro22
this HR people should be trained on how to deal with HR concerns involving CCR's:
Robynne - she acts as if she do not know how to relate to how an agrieved person feels>>this person is so maarte and everybody hates her>>she really needs to be educated on hoe to handle HR concerns, or else, wag na *** syang gwing frontliner ng HR>>she tends to be a company liability.nakakahiya
Rammie Rosima - etong tao n to, active *** kapag marami nakakakita >>p-impress b (i.e. nung x-mas party)>>but in his real job, he is not worthy of your confidence that your concern will be resolved>>ang hilig pang mgbigay ng assurance n a concern will be resolved as early as this and that>>>*** n maasahan n urgent rresponse mula s inyo
u guys shud be careful in handling our concerns, if u dont want to be coached>>
sang ayon ako sa yo jan!!! simpleng bagay na gagawin, like computing of payroll lagi pang may error. tulad na lang sa team mate ko. two pay days ng may discrepancy sa sweldo nya. imagine last dec 15 nakuha lang nya ay mahigit 2k. imagine that. its really obvious na may mali sa computation. kase bukod tanging sya lang sa buong team namin ang nakakuha ng ganun kaliit na sweldo. and not only that. when my teamamate approaches hr, specifically robynne, he was treated very rudely by that *****. e kung tutuusin *** ang may mali. and that incident happened to my teammate again, this payday! All of us got an unusually high pay. but he only got half of what we recieved.... ngayon pa namang holiday season!! how would u spend christmas and new year with that kind of pay.. he is working his *** out, never been absent or late. i think hr has got to do some working, serious working. hindi yung puro pa cute at porma lang. at tama yung sinabi mo casimiro22, kailangan nila ng isang matinding training on handling employee concerns. after all, that is what they're being paid for.
pumbaa
Dec 31, 2004, 03:36 AM
tumpak kayo mga kapugo! putik! feeling ko, hindi nila talaga linya ang HR works...as in promise! joskoh! simpleng bagay, hindi nila magawan ng paraan at talaga namang hindi nila magagawan ng paraan kasi hindi nila alam kung paano..
one simple advice...kapag may prob kayo sa HR, write directly to MM Santiago...cool! Ayos ang problema, ora mismo!
yun na!
NogNog415
Dec 31, 2004, 06:01 AM
Originally posted by casimiro22
this HR people should be trained on how to deal with HR concerns involving CCR's:
Robynne - she acts as if she do not know how to relate to how an agrieved person feels>>this person is so maarte and everybody hates her>>she really needs to be educated on hoe to handle HR concerns, or else, wag na *** syang gwing frontliner ng HR>>she tends to be a company liability.nakakahiya
Rammie Rosima - etong tao n to, active *** kapag marami nakakakita >>p-impress b (i.e. nung x-mas party)>>but in his real job, he is not worthy of your confidence that your concern will be resolved>>ang hilig pang mgbigay ng assurance n a concern will be resolved as early as this and that>>>*** n maasahan n urgent rresponse mula s inyo
u guys shud be careful in handling our concerns, if u dont want to be coached>> :mad: :grrr: :frank: :frog: :snail:
NogNog415
Dec 31, 2004, 06:02 AM
Originally posted by casimiro22
this HR people should be trained on how to deal with HR concerns involving CCR's:
Robynne - she acts as if she do not know how to relate to how an agrieved person feels>>this person is so maarte and everybody hates her>>she really needs to be educated on hoe to handle HR concerns, or else, wag na *** syang gwing frontliner ng HR>>she tends to be a company liability.nakakahiya
Rammie Rosima - etong tao n to, active *** kapag marami nakakakita >>p-impress b (i.e. nung x-mas party)>>but in his real job, he is not worthy of your confidence that your concern will be resolved>>ang hilig pang mgbigay ng assurance n a concern will be resolved as early as this and that>>>*** n maasahan n urgent rresponse mula s inyo
u guys shud be careful in handling our concerns, if u dont want to be coached>>
this is really true>>and this should have been earlier>>these HR people do not contribute for the good of the company>>they leave us a negative impression toward the HR people and how they manage us>>if they cannot be coached, they should not be assigned to a very sensitive job like that>>never did i see HR people as sarcastic, as unresponsible, and as unfriendly as them>>paging MM santiago>>maybe these ppol are not afraid to lose their jobs>>kindly give them what they deserve>>
:mad: :grrr: :frank: :frog: :bat:
NogNog415
Dec 31, 2004, 06:04 AM
Originally posted by casimiro22
this HR people should be trained on how to deal with HR concerns involving CCR's:
Robynne - she acts as if she do not know how to relate to how an agrieved person feels>>this person is so maarte and everybody hates her>>she really needs to be educated on hoe to handle HR concerns, or else, wag na *** syang gwing frontliner ng HR>>she tends to be a company liability.nakakahiya
Rammie Rosima - etong tao n to, active *** kapag marami nakakakita >>p-impress b (i.e. nung x-mas party)>>but in his real job, he is not worthy of your confidence that your concern will be resolved>>ang hilig pang mgbigay ng assurance n a concern will be resolved as early as this and that>>>*** n maasahan n urgent rresponse mula s inyo
u guys shud be careful in handling our concerns, if u dont want to be coached>>
this is really true>>and this should have been brought up earlier>>these HR people do not contribute for the good of the company>>they leave us with a negative impression toward the HR people and how they manage us>>if they cannot be coached, they should not be assigned to a very sensitive job like that>>never did i see HR people as sarcastic, as irresponsible, and as unfriendly as them>>paging MM santiago>>maybe these ppol are not afraid to lose their jobs>>kindly give them what they deserve>>
:mad: :mad: :mad:
Una_dagmar
Dec 31, 2004, 10:28 AM
Originally posted by casimiro22
this HR people should be trained on how to deal with HR concerns involving CCR's:
Robynne - she acts as if she do not know how to relate to how an agrieved person feels>>this person is so maarte and everybody hates her>>she really needs to be educated on hoe to handle HR concerns, or else, wag na *** syang gwing frontliner ng HR>>she tends to be a company liability.nakakahiya
Rammie Rosima - etong tao n to, active *** kapag marami nakakakita >>p-impress b (i.e. nung x-mas party)>>but in his real job, he is not worthy of your confidence that your concern will be resolved>>ang hilig pang mgbigay ng assurance n a concern will be resolved as early as this and that>>>*** n maasahan n urgent rresponse mula s inyo
u guys shud be careful in handling our concerns, if u dont want to be coached>>
I would agree with talking to MM about your concerns with the HR peeps. Also, there's Amy Morella. She's their direct supervisor in Makati. I'd like to think na sa Makati lang ito, kasi the HR people in Alabang are quite nice and easy to deal with.
RIGOR
Jan 1, 2005, 11:00 PM
tanong ko lang,di ba nadedelay ang pasweldo ng convergys?
sweetyjoy
Jan 2, 2005, 11:43 AM
di naman...exactong exacto nmn *** pgpapasweldo... =)
sharingan
Jan 2, 2005, 12:47 PM
sino taga cvg alabang dito?mak sana ako eh
andrewjohn
Jan 2, 2005, 02:47 PM
hey guys i'd like to know how much cvg would offer me if i xfer to this com. im over 1 year now working as a tech support.
tnx and happy new year???
mamicoy
Jan 4, 2005, 07:51 AM
guys, di **** lhat ng HR peeps eh pasaway... meron din namang mga okey. So far, kapag nagpupunta ko sa HR sa site ko eh very approachable naman sila at nasasagot namna yung mga concerns ko. About the [ayroll dispute maybe ang isa sa mga reasons nyan eh sobrang dami na ng employees ng CVG. kailangan tlgang magdagdag n *** sila ng tao sa HR para naman magawa matutukan nila yung work nila...
heluvagirl
Jan 4, 2005, 04:09 PM
Hey guys, do you happen to know if there are vacancies for CCR in the Ortigas brach? I've browsed thru the Convergys site but there were no information about it. Can you just go there directly, like a walk-in for immediate interview?
Thanks!
DI10
Jan 4, 2005, 06:57 PM
ramie rosima of HR promised to give me a call a week ago about my final pay. isang linggo na ang nakakalipas... baka busy lang? ngek!
Una_dagmar
Jan 4, 2005, 07:20 PM
Originally posted by DI10
ramie rosima of HR promised to give me a call a week ago about my final pay. isang linggo na ang nakakalipas... baka busy lang? ngek!
Kasi naman di mo yata na-follow up. If you want something, kulitin mo sila...
mindslave
Jan 5, 2005, 03:03 AM
guys let's not call people names. from what i know and heard, hr people in convergys are overworked, specially those in operations. imagine serving more than a thousand people tapos dalawa lang o tatlo lang kayo. imagine creating reports while helping agents with their concerns. try asking anyone of them kung kumain na ba sila o kaya nakauwi ba sila within the last 48 hours. meron dyan uuwi lang to get a bath then balik sa trabaho. I know it's hard na mabawasan ang sahod nating mga agents. galing ako sa call center na palpak lagi ang computation ng sahod. but calling people names, pang bata na yun eh. though i know that some hr people deserve being lambasted in a public forum, some of them still deserve respect. oki?
and one more thing, though im not a friend of ramie's, i really don't think he deserves this kind of treatment from you guys. Try to get to know him better, before passing judgement oki?
khakiskrt
Jan 5, 2005, 02:48 PM
hehehe... convergys... hahahahahaha... hehehehehe... hahahahahahahahahahahahaha .. WALA LANG!!!!!!!!!!!
mamicoy
Jan 5, 2005, 05:52 PM
correct k dyan minslave! I am an HR assistant before sa previous company ko and i know kung gaano kahirap ang work nila. We can 't blame them if sometimes nagtataray sila coz they have feelings also. kahit kailangan dapat kapag nsa HR ka, ipakita mo sa mga employees na very accomodating and approachable ka.... minsan sa sobrang dami ng work di mo n tlaga kyang ngumiti. lalo pa sa Convergys na more than 4K na yta tayo and you said na 2 or 3 *** silang nagseserve sa tin.....
curiousANGEL
Jan 6, 2005, 12:47 PM
question pow... mas priority b nila *** mga walk-in applicants? cuz am plannin' to apply there... dunno what position though.
lb_bullet
Jan 6, 2005, 03:10 PM
wer should i go if in case i want to apply???
anyone?
:?:
EcKo_01
Jan 7, 2005, 01:54 AM
sa robinsons equitable.. likod nung galleria.. 24th flr.
EcKo_01
Jan 7, 2005, 01:56 AM
Originally posted by khakiskrt
hehehe... convergys... hahahahahaha... hehehehehe... hahahahahahahahahahahahaha .. WALA LANG!!!!!!!!!!!
hehehe.. anung meron sa convergys?:D
fulgoso83
Jan 7, 2005, 09:16 AM
Originally posted by EcKo_01
hehehe.. anung meron sa convergys?:D
Hey! Musta training? Convergys called me 2 days ago for a contract signing but I declined the offer. I already accepted a TSR position from an equally stable and reputable contact center like Convergys. Sayang, Convergys pa naman **** *** 1st choice ko. Really, patience is not my virtue...
justiceleague
Jan 7, 2005, 10:07 AM
Hi! HR Alabang would want to conduct a survey in regard with our services rendered. So What do you think of our performance so far? Any areas that we need to improve on? Thank YOu! hope that you would reply to this post!
justiceleague
Jan 7, 2005, 10:07 AM
Hi! HR Alabang would want to conduct a survey in regard with our services rendered. So What do you think of our performance so far? Any areas that we need to improve on? Thank YOu! hope that you would reply to this post!
sspidey
Jan 8, 2005, 07:24 AM
I heard magiging 18k na raw ang bellsouth DSL. Good for them! Its about time to increase their 13.5k salary because of the load of their work
mackay_09
Jan 8, 2005, 10:27 AM
khaki, what's with the laugh?!!!
DI10
Jan 8, 2005, 01:40 PM
i tried call-center hopping (nagpapaquote lang) and ewan ko ha bat parang sobrang baba pala ng basic ng convergys? 12.5/13.5k?
EcKo_01
Jan 8, 2005, 10:51 PM
^^
yeah....
sharingan
Jan 10, 2005, 02:10 PM
may opening ba sa IT dept?
RIGOR
Jan 10, 2005, 09:38 PM
Originally posted by DI10
i tried call-center hopping (nagpapaquote lang) and ewan ko ha bat parang sobrang baba pala ng basic ng convergys? 12.5/13.5k?
yeah right,but i heard that they will do something about it,baka sakali taasan....
Una_dagmar
Jan 10, 2005, 10:15 PM
Originally posted by justiceleague
Hi! HR Alabang would want to conduct a survey in regard with our services rendered. So What do you think of our performance so far? Any areas that we need to improve on? Thank YOu! hope that you would reply to this post!
Keep it up, guys! Kayo pa lang sa lahat ng na-encounter kong HR ng Convergys ang matinong kausap.
Salary increase naman dyan...kindat, kindat;)
chillin_kyle
Jan 11, 2005, 09:28 PM
Originally posted by Una_dagmar
Keep it up, guys! Kayo pa lang sa lahat ng na-encounter kong HR ng Convergys ang matinong kausap.
Salary increase naman dyan...kindat, kindat;)
agree!!! agree!!! @ una :) ... nabuhay na ako ulet... Hehehe... totoo ba by march may salary increase na??? nga ***...congrats to SPCS Alabang!!! No.1 sa strat offers sa lahat ng sites!!! keep it up!!;)
chillin_kyle
Jan 11, 2005, 09:34 PM
correction po...d *** *** strat offers but also strat sales!!! ;) just got this info from one of ur managers! keep it up po!!! :)
mamicoy
Jan 11, 2005, 10:36 PM
Originally posted by sspidey
I heard magiging 18k na raw ang bellsouth DSL. Good for them! Its about time to increase their 13.5k salary because of the load of their work
tlaga? wow! okey yan! sana nga totoo yan *** naman mamotivate lalo ang mga tao ** sa min! san mo naman narinig yan sspidey?
almost_crazy
Jan 12, 2005, 10:08 AM
Originally posted by mindslave
guys let's not call people names. from what i know and heard, hr people in convergys are overworked, specially those in operations. imagine serving more than a thousand people tapos dalawa lang o tatlo lang kayo. imagine creating reports while helping agents with their concerns. try asking anyone of them kung kumain na ba sila o kaya nakauwi ba sila within the last 48 hours. meron dyan uuwi lang to get a bath then balik sa trabaho. I know it's hard na mabawasan ang sahod nating mga agents. galing ako sa call center na palpak lagi ang computation ng sahod. but calling people names, pang bata na yun eh. though i know that some hr people deserve being lambasted in a public forum, some of them still deserve respect. oki?
and one more thing, though im not a friend of ramie's, i really don't think he deserves this kind of treatment from you guys. Try to get to know him better, before passing judgement oki?
I agree mindslave. HR is hard work. And its true that most if not all are overworked because they're servicing thousands. Imagine, 3 : 3000?! that's about a thousand people per person. We have to understand that they do not mean to be rude or nasty. They're simply tired sometimes. Plus they're not like that all the time. We also have to check whether or not we approached them properly. Baka mamaya hindi din maganda approach nila sa HR staff kaya natatarayan sila? Give these people a break. you guys don't know how hard it is work in this kind of environment.
curiousANGEL
Jan 12, 2005, 02:48 PM
tips **** po on how to pass the simulation... cuz i failed it. :( wahhhhhh!!! actually, i finished the first three calls... after that, hinulaan q nlang. sobrang nakakawindang!!! how can u say if the response is the most effective one? how can u say if it's only effective? or somewhat effective???
tnx!
inpinkmode
Jan 12, 2005, 04:18 PM
hi CONVERGYS peeps,
I'll be starting my training on the 28th of Feb at Convergys Alabang. Are there lots of Convergys peeps from Alabang here? I heard Convergys is the most awarded Call Center, that's why i didn't think twice of trying out there.
Well, another reason is because i needed a simple job (not much pressure after office hours as SALES entitled me to) while focusing on our family business: travel agency.
I think Convergys promises good income (i know how much but in the future, i hope it gets much better... ) and i hope to meet alot of cool peeps there!!! I hope once i get there (and pass the training and stuff), i will meet PEXers there. Possible?
inPINKmode :beam:
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