Sykes, Etelecare or PeopleSupport ???

[greenspan]

in terms of:

A. Training
B. Salary & Compensation
C. Crowd
D. Work Environment

please rank na lang... thanks...

[greenspan]

how come no one dare to reply to my msg?? :(

[_nu_]

Well I can't really comment on Sykes or People Support. But I can say that I love working at eTelecare. Excellent training and the culture is very healthy as well. You will want to work hard, you will want to be good.

As for the salary, I have to admit other call centers pay more than eTel but personally, I think it's enough. I net 13-14k at least every month, sometimes as high as 17k. And this doesn't includes spiffs for sales and commissions. I guess it's not so bad.

[contactagent]

InfoNXX ako hehehehe

[leftwinger]

Just love your job, and be practical. It's not good to compare.

[liberty]

etel's the best.. galing ng mga trainers.. lalu na si marv

[eileen_m]

parang gusto ko rin mag apply... wats d address of the hrd of e telecare ? meron ba in ortigas?

[leftwinger]

they have an ofc in libis and in makati. ask around from the etel peeps here and other threads

[leftwinger]

Originally posted by liberty
etel's the best.. galing ng mga trainers.. lalu na si marv

syempre, love your own.....:D :D :D

[DukotKing]

pagmumulan na naman ng away 'tong thread na 'to...sana i-close...

[leftwinger]

wag naman, mukhang responsible naman mga nagrereply dito. so far there's no one yet starting hostilities here like other forums i know.

[gillbates]

Sometimes it's not the call center per se.. it's the account you land in.

[beefeater]

Originally posted by gillbates
Sometimes it's not the call center per se.. it's the account you land in.

I agree. You'll love the account (and the job that entails it) more than your company; what follows is only secondary.

As for the topic...Etel is nowadays threatened by Convergys, PeopleSupport and even dark-horse Ambergris as the # 1 call center in the country. Especially that I heard that Etel is putting more of its premium in outbound/telemarketing-based programs rather than its tech support and inbound programs, at a time when the US federal government is cracking-down on telemarketing.

[cmax]

masaya sa peoplesupport. :D

[jpmontoya3]

don't know about sykes and peoplesupport but sa etel when i was there the pay was ok specially if you're in the nightshift at least during my time coz binababa na yata yung basic pay nila...as for the work itself since i was in tech support (matrix) it was stressful parang during you're one hour break gusto mo lang matulog buti na lang ok yung team that i was in we were supportive of one another

[MsLoriBarbero]

Ang sumasagot ng telepono sa bahay namin ay mga katulong. Marunong rin ba kayong maglaba?

[dwein_coolblue]

PeopleSupport po!!! :D :p :D :p :D

[leftwinger]

Originally posted by MsLoriBarbero
Ang sumasagot ng telepono sa bahay namin ay mga katulong. Marunong rin ba kayong maglaba?


kumikita ka ba ng 12K sa kinsenas?

[leftwinger]

guys, can i have an idea on how your skeds go in your account. like duration, set restdays, and the like. hope to hear from you. thanks.

[jpmontoya3]

when i was working there monthly yung set ng sked you look at sa matrix shared folders under sked ana or anna tignan mo sked ng team mo though sometimes weekly yung change sa break naman meron ng sked for the day itself forgot na san yun tinitignan...don't know though kung ganun pa din ngayon

[leftwinger]

sorry if medyo magulo query ko. thanks jpmontoya3. how does your sked system work. i'm getting loser skeds for more than three months now kasi e.