RMH Teleservices Inc.

[otakusenshi]

c0ol, other than the gaming account, what else?

[jervin1981]

INFONXX-BLOG
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Friday, April 29, 2005
We're Number ONE!!

INFONXX has been ranked first among third party directory assistance companies In The March edition of The Paisley Group’s National Directory Assistance Performance IndexSM – demonstrating our commitment to providing customer focused solutions to our customers – and their callers.

This is REALLY BIG news for INFONXX – and for The rest of The industry. After all, every customer wants The highest quality and best value. Why would any carrier *not* use INFONXX for 4-1-1 services?

posted by Paul @ 11:23 AM

[sharingan]

INFONXX-BLOG
--------------------------------------------------------------------------------


Friday, April 29, 2005
We're Number ONE!!

INFONXX has been ranked first among third party directory assistance companies In The March edition of The Paisley Group’s National Directory Assistance Performance IndexSM – demonstrating our commitment to providing customer focused solutions to our customers – and their callers.

This is REALLY BIG news for INFONXX – and for The rest of The industry. After all, every customer wants The highest quality and best value. Why would any carrier *not* use INFONXX for 4-1-1 services?

posted by Paul @ 11:23 AM


what the f*ck?! why are you posting this sh*t here?! as if we give a damn about your company :grrr:

[tazelle888]

INFONXX-BLOG
--------------------------------------------------------------------------------


Friday, April 29, 2005
We're Number ONE!!

INFONXX has been ranked first among third party directory assistance companies In The March edition of The Paisley Group’s National Directory Assistance Performance IndexSM – demonstrating our commitment to providing customer focused solutions to our customers – and their callers.

This is REALLY BIG news for INFONXX – and for The rest of The industry. After all, every customer wants The highest quality and best value. Why would any carrier *not* use INFONXX for 4-1-1 services?

posted by Paul @ 11:23 AM



naliligaw ka yata...
:eek:

[IceKnight]

INFONXX-BLOG
--------------------------------------------------------------------------------


Friday, April 29, 2005
We're Number ONE!!

INFONXX has been ranked first among third party directory assistance companies In The March edition of The Paisley Group’s National Directory Assistance Performance IndexSM – demonstrating our commitment to providing customer focused solutions to our customers – and their callers.

This is REALLY BIG news for INFONXX – and for The rest of The industry. After all, every customer wants The highest quality and best value. Why would any carrier *not* use INFONXX for 4-1-1 services?

posted by Paul @ 11:23 AM


:rotflmao: one sure way to know when the OTHER company is getting threatened by you is when they start doing underhanded tricks that borders on uncivilized to downright rude display of their uneducated ethics. :D

[shotput]

ei mga people! RMH people! IM ONE OF YOUR NEW L2s! Ahehe! Im Shotput aka L2 **** ahehehe! So far, I like my stay here!

I read some posts here about issues with the workstation plotting and about team support ek ek... To start, I also came from Etelecare and use to deal with Dell as well dude, pero I find my stay here ok naman so far although wala pa ko kilala aside from our a-bay floorwalkers and training teammates. but its ok!

WELL, as a newbie, what i do is to go early, 2 hours before shift and look for a vacant station. its that easy. once settled, i login to my tools, setup my avaya and headset and then pa-easy easy na lang... until magstart shift.. see.. no problem with workstation.. basta dating ka lang maaga... ahehe!

and also, one guy mentioned that having a team is not worth it... well its ok dude, you learn to be independent saka anjan naman yung floorwalker. clap ka lang pupunta agad sa iyo. one advantage of not being able to be with your designated team is that we get to meet new people... ahehe! l1 man or l2... saka you can ask anyone naman ***** na makatabi mo no... right rmh people?! one big happy family! ahehe!

so to hell with problems with team support and workstation plotting/reservation! hehe! its not even a problem to start with... :p

[sharingan]

ei mga people! RMH people! IM ONE OF YOUR NEW L2s! Ahehe! Im Shotput aka L2 **** ahehehe! So far, I like my stay here!

I read some posts here about issues with the workstation plotting and about team support ek ek... To start, I also came from Etelecare and use to deal with Dell as well dude, pero I find my stay here ok naman so far although wala pa ko kilala aside from our a-bay floorwalkers and training teammates. but its ok!

WELL, as a newbie, what i do is to go early, 2 hours before shift and look for a vacant station. its that easy. once settled, i login to my tools, setup my avaya and headset and then pa-easy easy na lang... until magstart shift.. see.. no problem with workstation.. basta dating ka lang maaga... ahehe!

and also, one guy mentioned that having a team is not worth it... well its ok dude, you learn to be independent saka anjan naman yung floorwalker. clap ka lang pupunta agad sa iyo. one advantage of not being able to be with your designated team is that we get to meet new people... ahehe! l1 man or l2... saka you can ask anyone naman ***** na makatabi mo no... right rmh people?! one big happy family! ahehe!

so to hell with problems with team support and workstation plotting/reservation! hehe! its not even a problem to start with... :p


ikaw ba yung marketing student from beda?

[otakusenshi]

oi!! schoolmate ba ito?! beda marketing? wahehehe... ayuz...

[ambertookme]

heard from the grapevine that one of your outbound accounts pulled out and that agents on that program are on forced leave without pay right now. is that true?

[sharingan]

heard from the grapevine that one of your outbound accounts pulled out and that agents on that program are on forced leave without pay right now. is that true?


sh*t happens :) they'll be coming back this august. *okay*

[crazykalbo]

sha sha sha... make the best out of it! improvise and blend in

[shotput]

oi!! schoolmate ba ito?! beda marketing? wahehehe... ayuz...


dude com app info scie course ko.. batch 2004! ahehehe! ako yung nakajacket ng beda paminsan minsan... beda track and field na jacket...

MSN L2 po under kay tm jerome...

nga pala... may isa pang bedista sa rmh.. nasa MSN CS naman.. philo grad! ahehe! dami ko nakikita naka beda na id lace eh... sayang wala na *** akin.. st scho id lace tuloy gamit ko ahehee! kita kits sa floor mga pare!

[otakusenshi]

sh*t happens :) they'll be coming back this august. *okay*

****? when u said they'll be coming.. all of them? eh di ok kung gnun.. at least parang nag LOA lang sila...


yo shotpt!
cais 2003 here! unprofessionally bum for 1mo and counting.. wahehehe i'm sure.. we know each other.. if not by name, definitely by face... bcis active officer... well back in college of course.. hehe

[tazelle888]

soft launching na ng chat support ngayon
:)

[otakusenshi]

wow! goodluck... marami ba kaung wave na nasa softlaunch ng chat? coz i have a friend na chat support din sya.. ng start siya ng training nitong 1st of july ata...

anyway... will anyone please give me ang idea re: range ng quality coach / quality assurance / quality evaluator po?

[purple_witch]

hmm...malipat kaya ako as RTA ng chat? hinde pa nila ako nite-train e!

[lolo inosentes]

ano ba *** mga RTA?

kung mauna *** ibang inapplyan ko na magbigay ng JO, dun na ***** ako sa kanila. medyo matagal na din ang inantay ko sa RMH, 3 weeks na din lahat lahat pero wala man lang akong pinapang-hawakan na job offer or date of training.

uy! soft launch ng chat support, good luck din!

okatusenshi and other peepz, day shift ba ang chat support? masaya din ba itong account na ito?

[otakusenshi]

unemployed po ako... waheheh.. pero sabi ng friends ko, enjoy sila sa rmh... ;)

[tiki_tart]

continuous hiring pa ba sa csr at tsr lvl1? apply kasi ako tomorrow. sana everything would work out fine bukas. ^_^

[tiki_tart]

guys balita dito? hiring pa rin ba? di pa kasi ako nakakapunta eh. thanks. ^_^

[IceKnight]

ano ba *** mga RTA?

kung mauna *** ibang inapplyan ko na magbigay ng JO, dun na ***** ako sa kanila. medyo matagal na din ang inantay ko sa RMH, 3 weeks na din lahat lahat pero wala man lang akong pinapang-hawakan na job offer or date of training.

uy! soft launch ng chat support, good luck din!

okatusenshi and other peepz, day shift ba ang chat support? masaya din ba itong account na ito?

the gaming account is still on the works. from what i heard -- Microsoft is rethinking their plan on moving that account from amber to here because of dismal CSAT scores frmo RMH-India. so 50/50 pa sya as of now... they had a meeting last week with amber peeps about this.

which is the reason you still havent got your job offer. :)

[lolo inosentes]

RMH finally calls : )

yahoo!

if i pass the final interview later tonight, start na ng training next monday.

wish me luck peepz! : )

[IceKnight]

congrats! is that for the gaming account? kung tuloy training, that means nag push through yung account. nice. :D

[sharingan]

congrats! is that for the gaming account? kung tuloy training, that means nag push through yung account. nice. :D

gaming account is in. bilib din ako sa radar mo iceknight,ang galing ng mga sources mo about stuffs kaya lang medyo mali ka lang dun sa "rm-india", sa st.john and surrey kasi yung sablay na stat eh. :D

[IceKnight]

hehe @ sharingan. yan ang hirap minsan sa mga 'sources' mejo naiiba *** version, kaya pasensya na sa mga maling details. :D

kakapagtaka ***, sa sobrang dali ng account na yan, sumasablay pa sila sa csat? (sabagay, kaya mababa ang csat dahil na rin sa metrics ng microsoft.) sino ba naman ang d maaasar sa isang FLAT rate repair fee? na kahit cd tray *** ang sira, kelangan mong magbayad ng 3/4 halos ng brand new price nung console? :D

[amPOGIko]

wow! cool! gaming account! anu yon xbox? atleast diba may pumasok na account. andaming account atang nagpupull out jan e. lahat ata ng pumapasok na sales account hindi nagtatagal sa rmh e.

[purple_witch]

oo nga, walang tumatagal na outbound acct, pero oks lang kase hinde naman malalaki mga outbound dito...though nakakadismaya din.

[jaye11]

hiring pa po ba?

[purple_witch]

yup. hiring po kami...

[lolo inosentes]

para sa kahit kaninong may alam. tuloy ba ang training ng first batch for xbox on monday?

dapat kasi, kasama ako dito. kaso may nag interview sa akin nung thursday at 10pm, sabi nung nag interview, para lang daw malaman un kung for accent training pa kami or hindi na. pagkatapos ng interview, sabi niya tatawagan kami within 24 hours kung start na kami on monday. wala ako natanggap na tawag. so iniisip ko hindi pa ako start on monday.

**** ko lang magsigurado. kc kung di ako start by monday with rmh, sa teleperformance na lang ako work. monday 5:30 pm kasi ang binigay nilang starting date para sa akin duon sa TP. unlike sa RMH na medyo alanganin pa din.

i just can't afford to wait anymore (i've waited for them for more than a month already, i've come to the end of my rope)

[IceKnight]

lolo: the thing is, RMH is short on accent trainers ngayon. if after interviewing all the trainees for xbox and they find that they need to train you accent-wise, that means na maghahagilap sila ng trainer para sa inyo.

one things sure tho: tuloy ang xbox sa RMH.

-- ask sharingan. purple witch or any 'higher' up dito for the real deal kasi this is only speculation on my part. (aside from sources na mejo d 100% reliable. hehe)

[sharingan]

lolo: the thing is, RMH is short on accent trainers ngayon. if after interviewing all the trainees for xbox and they find that they need to train you accent-wise, that means na maghahagilap sila ng trainer para sa inyo.

one things sure tho: tuloy ang xbox sa RMH.

-- ask sharingan. purple witch or any 'higher' up dito for the real deal kasi this is only speculation on my part. (aside from sources na mejo d 100% reliable. hehe)

they want yata mga hindi na kailangan mag-accent training kasi medyo nagbigay agad ng date si xbox ng launching eh super kulang na sa oras kaya product training agad. if hindi ka na talaga makakapag-hintay, ikaw na bahala but i tell you "patience is a virtue" . may isa pang account na papasok sa september or august .CS and TS din siya *okay*

[purple_witch]

niyahahaha! sino kaya ang naiipit dahil dyan sa pagmamadali ng launching? kami nila sharingan! pero yun ang gusto ng client e. we have to spread ourselves thin para matuloy ang "mga" launch by hook or by crook...heehee~

but yeah, go ang xbox as far as i know.

[IceKnight]

so im guessing that dapat by -insert date here- of september, e asa floor na sila?

jeez. ibang klase talaga microsoft magdemand. hehehe.

sana asa xbox din ako. lol. i know that account like the back of my hand.

btw, ilang batch ang kinuha nyo? :)

[lolo inosentes]

tuloy po ba ang training ng first batch today?

*** para sa Xbox

[allertsek]

hey! ganda naman ng reviews nyo about rmh! makes me wanna go there talaga. i also came from etelecare and trend micro. i'm applying here for the L2 tech support position. got my phone interview this afternoon and i'm supposed to show up at the office tom at 3:00 PM. makes me wonder: why 3:00 PM?

anyway, reading the previous posts, ganun pa din ba recruitment/application process? may spelling and active listening tests pa? mahina ata ako sa spelling. hehe.

[amPOGIko]

so atleast hindi na lang msn tech support, msn customer service at att directory assistance ang accounts diba? nadagdagan ng xbox! pero elibs ako sa da. sila lang ata ang talagang nagtagal na account jan. musta naman ang service level ng ts? pasado na ba?

[purple_witch]

DA? aren't they just renting ofc space or something? as far as I know they're not direct RMH/NCO clients...anyone wanna verify?

[sharingan]

DA? aren't they just renting ofc space or something? as far as I know they're not direct RMH/NCO clients...anyone wanna verify?

yup excell services sila....sooner or later aalis na rin yan if excell decides to put up their own center here :)

[amPOGIko]

so ur saying na puro microsoft lang ang account ng RMH? for a call center that's about three years old parang ang konti naman nun. msn cs, msn ts and xbox right? with xbox na papasok pa lang. o well.

[sharingan]

so ur saying na puro microsoft lang ang account ng RMH? for a call center that's about three years old parang ang konti naman nun. msn cs, msn ts and xbox right? with xbox na papasok pa lang. o well.

:lol:matagal ka na ngang wala dito kasi hindi mo alam yung isa naming account :lol:

[yacarob]

what are the positions available?

and the qualifications pls...

[purple_witch]

and your point being what, ampogiko? haven't you heard of centers who don't even reach their first year? haaaayyyyy...

[IceKnight]

lol. dont you know how big microsoft is? hell, even with just msn ts in there, they can survive. :D

bro, parang bitter ka sa RMH. hehehe. advise ***, let go and move on tol.

[otakusenshi]

yacarob
what are the positions available?
and the qualifications pls...
wahehehe.. yacarob, unfortunately busy sila at mainit ang usapan.. i may suggest goto jobsdb.com click phil and makikita mu dun ang mga hinahanap mu re: rMh... makikita mu *** company logo... or click customer service

[leftwinger]

i'm not from RMH but I worked for another cc which started out with different MS accts, and i guess you know the name of the cc i'm referring to. that cc's accts./clients grew to more than twice or thrice, including the expansion by MS. having MS as a client is a big plus to attract others to do business, RMH might even get to handle other MS products or properties in the future and is not a distant reality. the only hitch is the folks at redmond are very strict with the matrices they set, and MUST be met.

[purple_witch]

tama! check jobsdb. hinde ko rin kase sure kung anong posts ang open sa public. i mean, we like to hire internally din. kaya hinde ko sure...

[amPOGIko]

lol. dont you know how big microsoft is? hell, even with just msn ts in there, they can survive. :D

bro, parang bitter ka sa RMH. hehehe. advise ***, let go and move on tol.

uhm..im not bitter. nagulat lang ako kase nawala na yung mga acct na alam ko. and malamang nagmove on. kaya nga wala na jan diba? ano ba mas maiintindihan mo? english o tagalog? sinong doofus naman ang hindi nakakaalam gano kalaki ang MS diba? hehehe. tama sharingan, mejo matagal na wala. hehe.wala na shado balita e. purple, nagulat lang po. ano, dami pa din ba pa etime? wag shado kase mag ku-q!hehehe.

[purple_witch]

nah, bihira na etime...wala na rin mandatory OT...makulet na nga mga reps, may nangungulit mag etime mag tawag ng twag para OT...ano ba talaga?!

[IceKnight]

uhm..im not bitter. nagulat lang ako kase nawala na yung mga acct na alam ko. and malamang nagmove on. kaya nga wala na jan diba? ano ba mas maiintindihan mo? english o tagalog? sinong doofus naman ang hindi nakakaalam gano kalaki ang MS diba? hehehe. tama sharingan, mejo matagal na wala. hehe.wala na shado balita e. purple, nagulat lang po. ano, dami pa din ba pa etime? wag shado kase mag ku-q!hehehe.

the way you said(or worded) it was done in a manner that can be construed as derogatory. heck, even purple_witch's thought it was. so next time, try saying it in a neutral way para d ma-misunderstand.

--in communicating without inflection and tone, its hard to understand the sarcasm (or lack of it). so us readers often check sentence construction to get what the poster means.

*peace*

[purple_witch]

easy lang IceKnight...he explained himself na. let's all be friends here...heehee!

[IceKnight]

easy lang IceKnight...he explained himself na. let's all be friends here...heehee!

im cool. hehe. no worries. goodboy ako. :D d naman ako nangaaway e. inexplain ko *** na nagkamali ako ng pagintindi sa tono ng post nya. :D

*peace*

[purple_witch]

waaahhhhh....may nakita ako sa email ko kanina. ang saya! another client, malaking client din...yahoo!

[IceKnight]

ano un? spill the beans, purple_witch! sige naaaaaaaa. :D

edit: yahooooo? hehehe. :D

[purple_witch]

wrong! basta...saka na, pag sure na ako...ayaw pa umamin ng boss ko e nakita ko na yung new split skill sa cms naka-program!

[-zAr-]

oi!

for MSN Tech Support: (basic pay)
Level 1 ---> 15,000
Level 2 ---> 18,000

but if your metrics or performance is good they will give you an increase

*im not really sure with Cust Service but i think around 14 to 15 thou din

[-zAr-]

oi!

sino ba mga L1 na andito? puro kasi codes name nyo dito... buti pa ko zAr talaga... ehehehehe...

*okay*

[ayoko_sa_west]

hay naku ako ang tagal ng result. nagfinal interview na ako and the fact na pinaantay nila ako for 3 hours.... well for team manager ako and i hope that they can gove me feedback na. :confused:

[gothiCAT]

oi!

for MSN Tech Support: (basic pay)
Level 1 ---> 15,000
Level 2 ---> 18,000

but if your metrics or performance is good they will give you an increase

*im not really sure with Cust Service but i think around 14 to 15 thou din

the CS are paid 15 but if you level up its 16500 :)

[gothiCAT]

hay naku ako ang tagal ng result. nagfinal interview na ako and the fact na pinaantay nila ako for 3 hours.... well for team manager ako and i hope that they can gove me feedback na. :confused:

medyo matagal lang talaga ang recruitment processing pero wait ka lang talaga if you really want to be hired :(

[amPOGIko]

the way you said(or worded) it was done in a manner that can be construed as derogatory. heck, even purple_witch's thought it was. so next time, try saying it in a neutral way para d ma-misunderstand.

--in communicating without inflection and tone, its hard to understand the sarcasm (or lack of it). so us readers often check sentence construction to get what the poster means.

*peace*

right you are dude. and yes, it is easy to misinterpret stuff in here because we do not hear the tone. and thanks for that nice crash course in communication. just want to correct one part of it so that next time ok na ok na..yung part na "even purple_witch's thought it was"... let's change that to even purple_witch (walang 's) thought it was..ayun bow. mejo mabagal ang posters ngayon a. hehehe. kahit papano pala nakakamiss din magcalls..i wonder, nasa recording pa kaya ako sa website jan kahit wala na ko? hehehe.

[IceKnight]

hard to proofread what youre posting when youre doing it in the middle of a call while working. :D and PEX doesnt let you edit after time passes. bummer. i was about to say even purple_witch's post thought it was

anyways... what happened with xbox? they ran away bigla bigla... bummer.

[purple_witch]

teka, teka...bakit hinde ko knows ang tungkol jan IceKnight? Sharingan, yung antenna ko ninakaw mo ata...mag-usap nga tayo. heehee...

masyado lang ata akong pagod lately sa dami ng work...

musta floor mga reps? masaya naman sana kayo kahit paano...

[shotput]

whoa?! PEXing while taking in calls?! lol... ayos! idol! hehe! diba kita sa NICE program un?

zar? parang nag escalate ka na sa kin before. hehehe! feel ko lang... ewan not sure. tuliro na ko sa mga calls. ahehe!

[purple_witch]

hmm...mukhang down si sharingan a...hinde ako pinapansin at hinde pa ako pinupuntahan!

[amPOGIko]

hard to proofread what youre posting when youre doing it in the middle of a call while working. :D and PEX doesnt let you edit after time passes. bummer. i was about to say

anyways... what happened with xbox? they ran away bigla bigla... bummer.

aah..mejo ingat jan pre..pag nahuli mahirap na...bawal yan e..hehehe.

[IceKnight]

hehe. :D

purple_witch: well, i dont know about the others but *** batch namin (and *** isang mas nauna sa amin) are getting kinda peeved. salary disputes, missing OTs sa payslip, new policies na may pagka unreasonable, etc.

emm... NICE emm... ehehehe. basta. nung training kasi namin, we kept on listening and viewing the recorded/monitored calls so I was able to determine how it works. :D (im not really sure tho, so i guess im a bit at risk. hehehe)

[amPOGIko]

i remember nga dati may usb pa mga pcs diba?hehehe.ngayon wala na o binalik ba?tapos pde pa magsounds kaso tinanggal na din.hehehe.

[IceKnight]

bawal na lahat. the only thing you can do sa floor is to take calls. no emails, no browsing, no personal stuff on the floor (books, phones, etc). and they slap a CA for even the smallest things now. :(

[purple_witch]

^ and you know why? dami kaseng pasaway!

[IceKnight]

any word on xbox? :D

[sharingan]

any word on xbox? :D

who ever told you that xbox is not good to go? :lol:

may mga computers na nga sila and start na sila sa september eh *okay*

[amPOGIko]

bawal na lahat. the only thing you can do sa floor is to take calls. no emails, no browsing, no personal stuff on the floor (books, phones, etc). and they slap a CA for even the smallest things now. :(

so i heard dude..and kung yung issue man e yung mga pasaway, dapat lahat bawal magnet or magsounds or whatever. wala naman sa handbook na agents lang ang bawal diba? nakalagay dun all employees a..may mga tm nga nagdadownload pa ng porn e...

[IceKnight]

talaga??? hmmm... i heard (though admittedly, not from a reliable source) that they wouldnt be pulling out from AMber. stay sila dun until december.

so that might mean na MS will pit RMH and Amber and see who gets the best Service level and csat then?

hmmm... just speculating. hehe

btw, Xbox LIVE ba yan or hardware? (live *** kasi magpupullout sa Amber) :D

[IceKnight]

so i heard dude..and kung yung issue man e yung mga pasaway, dapat lahat bawal magnet or magsounds or whatever. wala naman sa handbook na agents lang ang bawal diba? nakalagay dun all employees a..may mga tm nga nagdadownload pa ng porn e...

lol. i dont know about the porn tho. hehehe. pero no comment na *** ako. :lol:

ang gripe ko *** naman talaga ngayon is the inconsistency with KC. dati sabi nila strictly follow KC. then bec of high incidents of unresolved problems (and low csat), ngayon naman, exhaust KC. pero kahit ano dun, kaming agents pa din ang sinasabing mali.

kaya mejo naasar na ako sa microsoft e. mukha silang pera. :grrr:

[sharingan]

sha sha sha... make the best out of it! improvise and blend in


o bakit SFC ka na?! :lol:

[freelancerxxx]

who ever told you that xbox is not good to go? :lol:

may mga computers na nga sila and start na sila sa september eh *okay*

Really? I hope so. My friend was called 3 weeks ago for J.O but it was postponed. No word from RMH upto now. Just the same, I'm waiting for my final interview as well. My wishful thinking that the account/training will push through this September.

[lolo inosentes]

one pexer i met here was given a job offer last week. according to him training starts on september 5. he signed the contract.

there's just one problem, he already has a job with another call center. same as my case : )

[freelancerxxx]

I got a job offer with another company as well, but will start September. But if RMH calls, I may somehow consider it (of course depending on the base pay). Do you guys know the starting pay for xbox account (level 2 tsr)?

[purple_witch]

hmm...sorry but i've no idea just yet about the base pay for xbox...for ts level 2 though it's definitely 18K.

[freelancerxxx]

Thanks Purple_witch! I may yet see the contract next week since RMH has already called me.

[LucKyStriKe]

i received a call from RMH kanina lang. I'll be having an exam tom. Nilagay ko sa position CSR / DAA, pero kung gusto ko daw mag TS. The interviewer asked me kung ano *** firewall & cookies. Sabi ko sa cookies *** biskwit tapos binawi ko sabi ko joke lang. hehe. Sabi ko CSR / DAA ang inaaplyan ko pero exam pa rin daw ako tom. May differences ba ang examination ng CSR / DAA position kaysa sa TS?

[r_69_e]

so how's the console gaming account doing in RMH? :D

Iceknight: may live ba sa.... or hardware lang talaga?

[freelancerxxx]

i received a call from RMH kanina lang. I'll be having an exam tom. Nilagay ko sa position CSR / DAA, pero kung gusto ko daw mag TS. The interviewer asked me kung ano *** firewall & cookies. Sabi ko sa cookies *** biskwit tapos binawi ko sabi ko joke lang. hehe. Sabi ko CSR / DAA ang inaaplyan ko pero exam pa rin daw ako tom. May differences ba ang examination ng CSR / DAA position kaysa sa TS?

LuckyStrike, basically this will just gauge your skills in technical account. You will be given 2 sets of exam for Level 1 and Level 2 post. If you did good in the first exam then you'll get the TS post. If you are better, then you're in for the Level 2 post. If neither, it's just ok, you would still be considered for the CSR spot. Goodluck!

[The_simpsons]

are you guys still hiring Shift managers or Senior TLs?

[sharingan]

wow...another big account..Yippe-ki-yea!!!

[IceKnight]

r_69_e: i actually dont have any idea right now.

sharingan: ano na balita with xbox? :D

[sharingan]

r_69_e: i actually dont have any idea right now.

sharingan: ano na balita with xbox? :D


they're good to go. they'll be placed in the 7f.nanjan na nga computers nila and ang dami ng tga-amber na nag-aapply

[purple_witch]

hahaha..."the mass movement" of amber to rmh nanaman ba to?

sharingan, kelan iaakyat sa 7f ang msn ts?! nakakainis na ha! heehee~

[Brandon96]

Can I apply for TL at RMH after having worked for 6 months as a CSA? :)

[r_69_e]

hahaha..."the mass movement" of amber to rmh nanaman ba to?


hmm... based from ___ ____... There will be no movement. :bop:

Iceknight: hardware lang ata samen... and now it will stay for good! :bounce:

[sharingan]

hmm... based from ___ ____... There will be no movement. :bop:

Iceknight: hardware lang ata samen... and now it will stay for good! :bounce:


goody good *okay*

sana by january ,sa inyo pa rin kasi baka matulad sa sykes na bibitawin na rin come 2006 :D

[r_69_e]

yeah! :)

why what happen to sykes...? :confused:

[BeePeeOOO]

Yun ba yang MSN-DIAL-UP and premium account na eexit na daw sa Sykes.

[kobe20]

hi advertisement lang po...im from ambergris by the way

am selling

FOREIGN CDS (P300) usually priced at malls (P350 to P450)

Rob thomas’ new album
MYMP 2 DISC (OPM)
50 first dates OST
John legend’s latest album
Mariah carey’s emancipation of mimi (P350)
Mariah’s #1s
Green Day’s American idiot
Lifehouse’s latest album
Destiny’s child’s destiny fulfilled
Barbie the singles (OPM)
Kitchie nadal’s repackaged album (OPM)
alanis morisettes’ jagged little pill
Alanis morisette’s acoustic commemorative album
Chillout house sessions 2 by anton ramos
Chillout acid jazz by anton ramos
Chillout house sessions 1 by anton ramos
Maroon 5’s songs about jane
Jennifer lopez’ rebirth
Simple plan’s latest album
Backstreet boys’ never gone
Britney spear’s greatest hits
Slow flow by magic 89.9
Kenny g’s at last the duets album
Audioslave’s out of exile
D sound’s smooth escape the best
Bling bling 2 various artists
Billy joel’s greatest hits the piano man
Boyz II men’s legacy greatest hits
Boyz II men’s throwback
Christian bautista’s repackaged album (OPM)
the swing out sister;s ultimate collection
In love with you (2 CD)
Coldplay’s x and y
Jamiroquai’s latest album
Foo fighter’s latest album
Korn’s greatest hits vol 1
The best of the corrs
My chemical romance
Michael buble’s 1st album
Michael buble’s 2nd album home
Prodigy
Side a’s anthology 2 cd (OPM)
Norah jones’ come ayaw with me
Norah’s jones’ 2nd album
R&B the collection 2 CD (P350)
Black eyed peas’ elephunk
Black eyed peas’ monkey business
Jason mraz’ from a to z
Bridget jones 2 OST
Jc chasez latest album
Sharon sings alcasid (OPM)
Jojo
Josh groban’s 1st album
Josh groban’s 2nd abum
Rod stewart’s album
Jack johnson’s latest album
Il Divo
Usher’s Confessions
Alicia key’s the diary of Alicia keys
Eminem’s encore
Beyonce’s 1st album
Avril lavigne’s 1st and 2nd album
Bob Marley and the wailers
Diana ross and the supremes
Super fresh 1 and 2
Snoop dogs latest album
50 cent’s latest album
gwen stefani’s latest album
keane’s hope and fears
everything but the girl’s adapt or die ten years of remix
ciara goodies
joss stone mind body and soul
the best of rem
red hot chili peppers greatest hits
the best of seal
Elektra OST
Daredevil OST
Ultimate kylie
The best of sixpence none the richer
Russel Watson
Tori amos the beekeeper
Hot various artists
The art of letting go 1 and 2
You had me at hello love songs compilation
You complete me love songs compilation
Brian mcknight’s Gemini
The david benoit ultimate collection 2 CD (350)
Ray charles genius loves company
24K
Mario

Chicago love songs
Disney’s bossa nova
3 doors down
grammy 2005
killer’s hot fuss
Kelly Clarkson
Natalie’s latest album
Natalie imbruglia’s latest album
The best of brandy
Phil Collins love songs
Mandy moore the best
Blue the best
The game
Sergio Mendez love songs collection
Coco lee’s exposed
Akmost kinda acoustic 1 2 3 and 4
The best of leann rimes
Creedd’s greatest hits
Good charlotte’s latest album
The offspring’s greatest hits
System of a down
Mudvayne lost and found
Hip hop III
Westlife allow us to be frank
Hilary duff’s latest album
Natasha bedingfield’s latest album


OPM cds (P230) usually priced at malls (P250 to P299)


Nina live
Kyla’s not your ordinary girl
Hale
Brownman revival
Orange and lemons
Parokya ni edgar
Stonefree
Cueshe
Martin’s when love is gone
Eraserheads’anthology
Side a live
Freestyle greatest hits
Rachelle ann go’s repackaged
Regine’s covers
Bamboo’s latest
Nyoy volante and the mannos
Sugarfree
spongecola
janno gibbs repackaged album



you can reach me at 09173375499 or 09223334320

you can check my pex advertisement site at

http://www.pinoyexchange.com/forums/showthread.php?p=10353506#post10353506





hi advertisement lang po...im from ambergris by the way

am selling

FOREIGN CDS (P300) usually priced at malls (P350 to P450)

Rob thomas’ new album
MYMP 2 DISC (OPM)
50 first dates OST
John legend’s latest album
Mariah carey’s emancipation of mimi (P350)
Mariah’s #1s
Green Day’s American idiot
Lifehouse’s latest album
Destiny’s child’s destiny fulfilled
Barbie the singles (OPM)
Kitchie nadal’s repackaged album (OPM)
alanis morisettes’ jagged little pill
Alanis morisette’s acoustic commemorative album
Chillout house sessions 2 by anton ramos
Chillout acid jazz by anton ramos
Chillout house sessions 1 by anton ramos
Maroon 5’s songs about jane
Jennifer lopez’ rebirth
Simple plan’s latest album
Backstreet boys’ never gone
Britney spear’s greatest hits
Slow flow by magic 89.9
Kenny g’s at last the duets album
Audioslave’s out of exile
D sound’s smooth escape the best
Bling bling 2 various artists
Billy joel’s greatest hits the piano man
Boyz II men’s legacy greatest hits
Boyz II men’s throwback
Christian bautista’s repackaged album (OPM)
the swing out sister;s ultimate collection
In love with you (2 CD)
Coldplay’s x and y
Jamiroquai’s latest album
Foo fighter’s latest album
Korn’s greatest hits vol 1
The best of the corrs
My chemical romance
Michael buble’s 1st album
Michael buble’s 2nd album home
Prodigy
Side a’s anthology 2 cd (OPM)
Norah jones’ come ayaw with me
Norah’s jones’ 2nd album
R&B the collection 2 CD (P350)
Black eyed peas’ elephunk
Black eyed peas’ monkey business
Jason mraz’ from a to z
Bridget jones 2 OST
Jc chasez latest album
Sharon sings alcasid (OPM)
Jojo
Josh groban’s 1st album
Josh groban’s 2nd abum
Rod stewart’s album
Jack johnson’s latest album
Il Divo
Usher’s Confessions
Alicia key’s the diary of Alicia keys
Eminem’s encore
Beyonce’s 1st album
Avril lavigne’s 1st and 2nd album
Bob Marley and the wailers
Diana ross and the supremes
Super fresh 1 and 2
Snoop dogs latest album
50 cent’s latest album
gwen stefani’s latest album
keane’s hope and fears
everything but the girl’s adapt or die ten years of remix
ciara goodies
joss stone mind body and soul
the best of rem
red hot chili peppers greatest hits
the best of seal
Elektra OST
Daredevil OST
Ultimate kylie
The best of sixpence none the richer
Russel Watson
Tori amos the beekeeper
Hot various artists
The art of letting go 1 and 2
You had me at hello love songs compilation
You complete me love songs compilation
Brian mcknight’s Gemini
The david benoit ultimate collection 2 CD (350)
Ray charles genius loves company
24K
Mario

Chicago love songs
Disney’s bossa nova
3 doors down
grammy 2005
killer’s hot fuss
Kelly Clarkson
Natalie’s latest album
Natalie imbruglia’s latest album
The best of brandy
Phil Collins love songs
Mandy moore the best
Blue the best
The game
Sergio Mendez love songs collection
Coco lee’s exposed
Akmost kinda acoustic 1 2 3 and 4
The best of leann rimes
Creedd’s greatest hits
Good charlotte’s latest album
The offspring’s greatest hits
System of a down
Mudvayne lost and found
Hip hop III
Westlife allow us to be frank
Hilary duff’s latest album
Natasha bedingfield’s latest album


OPM cds (P230) usually priced at malls (P250 to P299)


Nina live
Kyla’s not your ordinary girl
Hale
Brownman revival
Orange and lemons
Parokya ni edgar
Stonefree
Cueshe
Martin’s when love is gone
Eraserheads’anthology
Side a live
Freestyle greatest hits
Rachelle ann go’s repackaged
Regine’s covers
Bamboo’s latest
Nyoy volante and the mannos
Sugarfree
spongecola
janno gibbs repackaged album



you can reach me at 09173375499 or 09223334320

you can check my pex advertisement site at


http://www.pinoyexchange.com/forums...06#post10353506

[RMH_Jobs]

We are currently in need of INBOUND SALES REPRESENTATIVES.

Successful applicants will be part of the PIONEER BATCH for our NEW VOIP account.

Please visit us for interviews and assessments at:

5/F ELJ Center
ABS-CBN Compund
Mo. Ignacia St.,
Quezon City

You can also call 9817506 for more information.

[tjac19]

We are currently in need of INBOUND SALES REPRESENTATIVES.

Successful applicants will be part of the PIONEER BATCH for our NEW VOIP account.

Please visit us for interviews and assessments at:

5/F ELJ Center
ABS-CBN Compund
Mo. Ignacia St.,
Quezon City

You can also call 9817506 for more information.





pwede ba internal hiring?...parang gusto ko lipat dyan sa sales account..

[RMH_Jobs]

pwede ba internal hiring?...parang gusto ko lipat dyan sa sales account..

Yes, you can apply internally but for a higher post.
For agents, we are hiring externally.

[sharingan]

hi advertisement lang po...im from ambergris by the way

am selling

FOREIGN CDS (P300) usually priced at malls (P350 to P450)

Rob thomas’ new album
MYMP 2 DISC (OPM)
50 first dates OST
John legend’s latest album
Mariah carey’s emancipation of mimi (P350)
Mariah’s #1s
Green Day’s American idiot
Lifehouse’s latest album
Destiny’s child’s destiny fulfilled
Barbie the singles (OPM)
Kitchie nadal’s repackaged album (OPM)
alanis morisettes’ jagged little pill
Alanis morisette’s acoustic commemorative album
Chillout house sessions 2 by anton ramos
Chillout acid jazz by anton ramos
Chillout house sessions 1 by anton ramos
Maroon 5’s songs about jane
Jennifer lopez’ rebirth
Simple plan’s latest album
Backstreet boys’ never gone
Britney spear’s greatest hits
Slow flow by magic 89.9
Kenny g’s at last the duets album
Audioslave’s out of exile
D sound’s smooth escape the best
Bling bling 2 various artists
Billy joel’s greatest hits the piano man
Boyz II men’s legacy greatest hits
Boyz II men’s throwback
Christian bautista’s repackaged album (OPM)
the swing out sister;s ultimate collection
In love with you (2 CD)
Coldplay’s x and y
Jamiroquai’s latest album
Foo fighter’s latest album
Korn’s greatest hits vol 1
The best of the corrs
My chemical romance
Michael buble’s 1st album
Michael buble’s 2nd album home
Prodigy
Side a’s anthology 2 cd (OPM)
Norah jones’ come ayaw with me
Norah’s jones’ 2nd album
R&B the collection 2 CD (P350)
Black eyed peas’ elephunk
Black eyed peas’ monkey business
Jason mraz’ from a to z
Bridget jones 2 OST
Jc chasez latest album
Sharon sings alcasid (OPM)
Jojo
Josh groban’s 1st album
Josh groban’s 2nd abum
Rod stewart’s album
Jack johnson’s latest album
Il Divo
Usher’s Confessions
Alicia key’s the diary of Alicia keys
Eminem’s encore
Beyonce’s 1st album
Avril lavigne’s 1st and 2nd album
Bob Marley and the wailers
Diana ross and the supremes
Super fresh 1 and 2
Snoop dogs latest album
50 cent’s latest album
gwen stefani’s latest album
keane’s hope and fears
everything but the girl’s adapt or die ten years of remix
ciara goodies
joss stone mind body and soul
the best of rem
red hot chili peppers greatest hits
the best of seal
Elektra OST
Daredevil OST
Ultimate kylie
The best of sixpence none the richer
Russel Watson
Tori amos the beekeeper
Hot various artists
The art of letting go 1 and 2
You had me at hello love songs compilation
You complete me love songs compilation
Brian mcknight’s Gemini
The david benoit ultimate collection 2 CD (350)
Ray charles genius loves company
24K
Mario

Chicago love songs
Disney’s bossa nova
3 doors down
grammy 2005
killer’s hot fuss
Kelly Clarkson
Natalie’s latest album
Natalie imbruglia’s latest album
The best of brandy
Phil Collins love songs
Mandy moore the best
Blue the best
The game
Sergio Mendez love songs collection
Coco lee’s exposed
Akmost kinda acoustic 1 2 3 and 4
The best of leann rimes
Creedd’s greatest hits
Good charlotte’s latest album
The offspring’s greatest hits
System of a down
Mudvayne lost and found
Hip hop III
Westlife allow us to be frank
Hilary duff’s latest album
Natasha bedingfield’s latest album


OPM cds (P230) usually priced at malls (P250 to P299)


Nina live
Kyla’s not your ordinary girl
Hale
Brownman revival
Orange and lemons
Parokya ni edgar
Stonefree
Cueshe
Martin’s when love is gone
Eraserheads’anthology
Side a live
Freestyle greatest hits
Rachelle ann go’s repackaged
Regine’s covers
Bamboo’s latest
Nyoy volante and the mannos
Sugarfree
spongecola
janno gibbs repackaged album



you can reach me at 09173375499 or 09223334320

you can check my pex advertisement site at

http://www.pinoyexchange.com/forums/showthread.php?p=10353506#post10353506





hi advertisement lang po...im from ambergris by the way

am selling

FOREIGN CDS (P300) usually priced at malls (P350 to P450)

Rob thomas’ new album
MYMP 2 DISC (OPM)
50 first dates OST
John legend’s latest album
Mariah carey’s emancipation of mimi (P350)
Mariah’s #1s
Green Day’s American idiot
Lifehouse’s latest album
Destiny’s child’s destiny fulfilled
Barbie the singles (OPM)
Kitchie nadal’s repackaged album (OPM)
alanis morisettes’ jagged little pill
Alanis morisette’s acoustic commemorative album
Chillout house sessions 2 by anton ramos
Chillout acid jazz by anton ramos
Chillout house sessions 1 by anton ramos
Maroon 5’s songs about jane
Jennifer lopez’ rebirth
Simple plan’s latest album
Backstreet boys’ never gone
Britney spear’s greatest hits
Slow flow by magic 89.9
Kenny g’s at last the duets album
Audioslave’s out of exile
D sound’s smooth escape the best
Bling bling 2 various artists
Billy joel’s greatest hits the piano man
Boyz II men’s legacy greatest hits
Boyz II men’s throwback
Christian bautista’s repackaged album (OPM)
the swing out sister;s ultimate collection
In love with you (2 CD)
Coldplay’s x and y
Jamiroquai’s latest album
Foo fighter’s latest album
Korn’s greatest hits vol 1
The best of the corrs
My chemical romance
Michael buble’s 1st album
Michael buble’s 2nd album home
Prodigy
Side a’s anthology 2 cd (OPM)
Norah jones’ come ayaw with me
Norah’s jones’ 2nd album
R&B the collection 2 CD (P350)
Black eyed peas’ elephunk
Black eyed peas’ monkey business
Jason mraz’ from a to z
Bridget jones 2 OST
Jc chasez latest album
Sharon sings alcasid (OPM)
Jojo
Josh groban’s 1st album
Josh groban’s 2nd abum
Rod stewart’s album
Jack johnson’s latest album
Il Divo
Usher’s Confessions
Alicia key’s the diary of Alicia keys
Eminem’s encore
Beyonce’s 1st album
Avril lavigne’s 1st and 2nd album
Bob Marley and the wailers
Diana ross and the supremes
Super fresh 1 and 2
Snoop dogs latest album
50 cent’s latest album
gwen stefani’s latest album
keane’s hope and fears
everything but the girl’s adapt or die ten years of remix
ciara goodies
joss stone mind body and soul
the best of rem
red hot chili peppers greatest hits
the best of seal
Elektra OST
Daredevil OST
Ultimate kylie
The best of sixpence none the richer
Russel Watson
Tori amos the beekeeper
Hot various artists
The art of letting go 1 and 2
You had me at hello love songs compilation
You complete me love songs compilation
Brian mcknight’s Gemini
The david benoit ultimate collection 2 CD (350)
Ray charles genius loves company
24K
Mario

Chicago love songs
Disney’s bossa nova
3 doors down
grammy 2005
killer’s hot fuss
Kelly Clarkson
Natalie’s latest album
Natalie imbruglia’s latest album
The best of brandy
Phil Collins love songs
Mandy moore the best
Blue the best
The game
Sergio Mendez love songs collection
Coco lee’s exposed
Akmost kinda acoustic 1 2 3 and 4
The best of leann rimes
Creedd’s greatest hits
Good charlotte’s latest album
The offspring’s greatest hits
System of a down
Mudvayne lost and found
Hip hop III
Westlife allow us to be frank
Hilary duff’s latest album
Natasha bedingfield’s latest album


OPM cds (P230) usually priced at malls (P250 to P299)


Nina live
Kyla’s not your ordinary girl
Hale
Brownman revival
Orange and lemons
Parokya ni edgar
Stonefree
Cueshe
Martin’s when love is gone
Eraserheads’anthology
Side a live
Freestyle greatest hits
Rachelle ann go’s repackaged
Regine’s covers
Bamboo’s latest
Nyoy volante and the mannos
Sugarfree
spongecola
janno gibbs repackaged album



you can reach me at 09173375499 or 09223334320

you can check my pex advertisement site at


http://www.pinoyexchange.com/forums...06#post10353506

stupid a** :grrr:

[tjac19]

Yes, you can apply internally but for a higher post.
For agents, we are hiring externally.


what positions po ang available internally?...im an L1 agent po and i recently applied for another position pero i'm still waiting for the final results..wala pa po final interview eh...

[purple_witch]

anong post ito? RTA?

[tjac19]

anong post ito? RTA?

yes,i recently applied for that post pero i'm still waiting for the final interview... any news po ba?..
purple witch, i ur an rta dba?

[purple_witch]

yep, i'm RTA po...la pa rin news e, medyo imaptient na rin kami, pero 1 RTA palang na approve ng mga big boss, pampalit sa RTA na naging WF admin.

Pero as far as i know, lahat kayo nasa pool na, that's where my boss would take the next set of RTAs for the new accts...so goodluck still...if Xbox is comin by end of this month then we should be hiring na soon. we also need RTAs for Email/chat, they'll be monitored separately na from the TS acct since TS is much too big an acct na to monitor and needs more focus...

[amPOGIko]

lol. i dont know about the porn tho. hehehe. pero no comment na *** ako. :lol:

ang gripe ko *** naman talaga ngayon is the inconsistency with KC. dati sabi nila strictly follow KC. then bec of high incidents of unresolved problems (and low csat), ngayon naman, exhaust KC. pero kahit ano dun, kaming agents pa din ang sinasabing mali.

kaya mejo naasar na ako sa microsoft e. mukha silang pera. :grrr:

tagal kong di nagpex! nakakamiss.hehe.anyway, yah..tama ka dun. kayo sinisisi e ampanget panget ng webtree at KC. kulang kulang. tapos pag may problem kahit alam mo ang solution pag wala dun sa tools di pwede. bwiset no?

[purple_witch]

^^^ magreklamo kayo...may kumausap na ba sa mga boss? la lang, para alam nila na may problema if ever...at hinde na kayo maipit.

[shadowgeist]

i applied yesterday sa RMH and screening process narin kagad then may mga exams na pinakuha, including comprehension and listening skills. sa listening skills daw kami bumagsak, 5 kaming magkakasabay and lahat kami bumagsak. anyway, I'm applying for the email support pero CSR nilagay ko sa application kasi CSR parin naman yung email support diba? pano kaya yun? bakit may listening skills pa sa email support? <RMH_jobs> can you answer my questions? thanks!

[jadrobe]

that's the way their hiring process goes...lahat dumaan sa lahat ng tests na sinabi mo including me. luckily i was accepted after all those tests and interviews.

listening skills? the word discrimination ka bumagsak?

[shadowgeist]

@jardrobe, d niya sinabi exactly na dun kami bumagsak pero pagkapasok namin sa room, "sa listening skills" na pabulong niyang sinabi sa sarili niya tapos sabi niya d daw kami pumasa tapos yun na. Siguro dapat nilagay ko sa application form na CSR-Email Support. anyway, sang process ka na? job offer na? good for you pumasa ka. galing!

[sharingan]

@jardrobe, d niya sinabi exactly na dun kami bumagsak pero pagkapasok namin sa room, "sa listening skills" na pabulong niyang sinabi sa sarili niya tapos sabi niya d daw kami pumasa tapos yun na. Siguro dapat nilagay ko sa application form na CSR-Email Support. anyway, sang process ka na? job offer na? good for you pumasa ka. galing!

they want to test if flexible kayo. hindi naman ibig sabihin na sa email ka ng-apply eh puro email exams ang i-tatake mo. lahat ng applicants tinetest sa phone,chat and email exams.if sa chat ka lang pumasa,definitely hindi ka na ma-hihire :) kahit sa ibang call center,kahit tech support nilagay mo sa application mo,pakukuhanin ka minsan ng mga sales exam. you should be prepared diba, JACK OF ALL TRADES *okay*

[shadowgeist]

oo nga! tama ka dun! hehe!

[purple_witch]

yep, sharingan is right. you should be able to manage all the types of support we are offering...sometimes kase pag bagsak service level sa isang queue we tend to transfer people. like now, some of the phone support people are being asked to do chat support for several hours...depende sa need ng site.

[jadrobe]

yup...my friend applied for CSR but was accepted as Tech Support level 1.

training starts tomorrow 6am! waaah!!!

[kwaito]

hey guys from outbound sales..hows a regular day like? toxic ba? gaano katagal terms ng bond? i was offered an outbound sales pero not sure if i get the offer..prang mas gusto ko tech support nalang

[JayR28]

hey guys, RMH rocks hehe.. level 2 tech. support rocks harder.. i cant wait to hit the floor.. hi to my peeps, gud luck satin, hehe..

[purple_witch]

^ i can't wait for you to hit the floor as well...be a good rep or else i'll hit you hard :twak: heehee~

dami kong naririnig na new accts a...sana may magconfirm...

[JayR28]

hehe.. waaahh! purple are you an officer with the tech accnt.? heard that l2 is petix? how true is that? hehe.. i was from the same accnt with another callcenter before.. it was sorta toxic coz it was with broadband. heard dial-up rocks. hehe petix.. hehe yeah!

[purple_witch]

yeah, i'm somekindofanofficer with tech...ako ang dakilang atagahanp ng mali sa lahat ng tao sa floor. mwahahahaha!

depende actually sa shift. minsan petix, minsan hinde. right now queuing...kanina avail. haynaku! nahihirapan na ako...

[sharingan]

^ i can't wait for you to hit the floor as well...be a good rep or else i'll hit you hard :twak: heehee~

dami kong naririnig na new accts a...sana may magconfirm...

confirmed *okay*

[sharingan]

you know NUCOMM call center? bibilhin din sya ni NCO. yung mga expats last friday,from NUCOMM yun.

[purple_witch]

oh really? confirmed lahat ng new accts? yehey!

[tjac19]

oh really? confirmed lahat ng new accts? yehey!

sana nga mag pushthrough ang mga bagong accounts para magkaroon naman
ng news sa RTA posts :mecry: ...

*** na kme balita dun :confused: ...

[purple_witch]

kami din naman kaming balita...gusto na rin namin ng new RTAs...para masaya. angsasawa na kami sa isa't isa! hehe~

[RMH_Jobs]

hey guys from outbound sales..hows a regular day like? toxic ba? gaano katagal terms ng bond? i was offered an outbound sales pero not sure if i get the offer..prang mas gusto ko tech support nalang

Perks of being an outbound sales rep: fixed sked, no work on US holidays, generous bonus plans.

FYI, our new sales account requires tech background. :)

[purple_witch]

wow~ we need 250 agents to be trained within the month, is that right? anyone wants to apply?

[tjac19]

magre-resign na daw si mommy sha? nkakalungkot ****..
we luv u mommy sha! we won't 4get u!!
ma miss ka namin

[purple_witch]

sad nga! saka baka marmaing mabawas sa RTAs...kasama na ako! hahahaha~ tsk, tsk...sana magkaopening na uli, may mga nag-apply dati na gusto ko talaga ma promote e. feeling ko makakatulong sila ng malaki sa amin esp now na dumadami nanaman ang work namin...mukhang matatapos na ang isang buwang pahinga ko, kala ko hinde ko na kelangan mamatay sa OT...seems like it's comin back!

[RMH_Jobs]

http://ncogroup.blogs.friendster.com/photos/we_are_hiring/yourerightjpeg.JPG

[purple_witch]

e yung raise namin asan na? hehe

[RMH_Jobs]

Ask Paul... lol

e yung raise namin asan na? hehe

[purple_witch]

tatanong ko nga uli...heehee~

[sharingan]

im back :D

[purple_witch]

huy! magaling ka na? mabuti naman! na-miss kita e...

[Brother Beer]

sha ba si "someone" sa "missing someone" mo? :glee:
hehehe...
peace out!!! :angel:

ako rin, i'm back!!! :alcoholic:

sharingan dude... pwede ko ba mahiram yung naruto cd's mo from episode 122 - 142? or rent pwede rin. :winknudge: watchathink?

[purple_witch]

naku Brother Beer, ang "missing someone" ko ay nasa malayong lugar ng makati at epixtar. at hinde niya ako nami-miss...huhu!

natahimik na uli si sharingan!

musta na mga peeps?

[zeroconfig]

Guys, totoo bang magkakaroon na kayo ng Voice Over IP account (VOIP) from Vonage? :)

[Brother Beer]

^ah eh... :shrug: hehehe...


@ purple witch: nagkasakit nanaman? wawa naman... sa totoo lang... parang kayo ang love team ng thread na to. hehehe... kayong dalawa ang talagang nagaalaga sa sinulid na toh e. hehehe... pweeeeeeede! wala laaaaaaaaaaaaaaaang... :socool:

papasok na ako mamayaaaaaaaa... :( SANA hindi queuing. kaya siguro nagkasakit yun si sharingan, kakaproblema sa mga problema ng mga kano. haaaaaaaaaaay...

[purple_witch]

hinde naman queuing ah! everything's down! yahoo! sayang off ko ngayon, nakikigulo lang ako sa RMH tonight...

teka, anong love team? kami ang nag-aalaga? more like kami lang ang nangungulit dito...ayan, threesome na tayo!
hehe...

[jbla]

may opening ba kayo ng workforce analyst?

[tjac19]

speaking of workforce analysts..ano na balita sa RTA posts?
balita ko,they're going to get 3 agents from the pool daw...sana
they're from ts nalang...RTA's :give us some feedback naman...

[RMH_Jobs]

Meron na po. 2 weeks na. Tignanmo sa 6th.
Outboud po ito.

Guys, totoo bang magkakaroon na kayo ng Voice Over IP account (VOIP) from Vonage? :)

[purple_witch]

wahahahaha~ kukuha nga dapat sa pool 3 more RTAs plus pang fill sa mga nagresign. prob is walang mapili boss ko...may pinipilit kaming 2 na apps thoug. one fom L1 and one from L2, *** L2 mukhang ok na kase sabi ni boss go na raw...yung sa L1 unfair, kase masyadong ok daw *** csat niya kaya ayaw i-hand over ng ops. oh well..sayang, magaling siya (and ops says so) and he deserves a promotion...kahit RTA lang...

[Brother Beer]

hinde naman queuing ah! everything's down! yahoo! sayang off ko ngayon, nakikigulo lang ako sa RMH tonight...

teka, anong love team? kami ang nag-aalaga? more like kami lang ang nangungulit dito...ayan, threesome na tayo!
hehe...

threesome??? hmmm.... hahahaha!!!!

kaya nga gustong gusto ko dito e... sobrang dali ng account kahit na "Level 2" daw kami. free food, kahit kuminsan napapapunta ako sa 5th floor after kumain. hehehe... tapos lagi pa akong nakaduti pag tools down. hehehe... sarap! pero olats lang talaga pag queuing, hinihika ako pag queuing e. hehehe... but that's life... you win some, you lose some, but whats imortant is im handsome! bwahahahaha...!!!!

[cinjin]

may part time ba dito? rate po? acct?

[tanktop]

I have a friend who applied sa rmh. nakalagay sa ads nila na between 15-18k ang starting, di ba? she passed everything. kaso nung job offer na, binibigay lang is 11k. so, nag-demand siya kahit 13k lang kasi almost two yrs na sia sa industry. di na sila (rmh) nag-reply ever.

[purple_witch]

^ saan siya nakapasok? DA? yung 15K-18K alam ko sa TS and CS accounts lang yun e.

[CallCenterBoy14]

BAD SIDE:

1. This call center has a high basic salary BUT everything is taxable without any other allowances.
2. Pag may sakit ka, kahit katakot takot ang nakatarak sa iyo, kailangan ka pa ding pumunta sa office para icheck ka ng nurse kung unfit to work ka.
3. Sa isang taon, christmas party at halloween lang ang celebration ninyo
4. HR doesn't know what to do when you get some help
5. No due process in all cases. Pag mali ka, Incident Report ka, pag sila mali, Sorry lang.
6. Pag di mo close ang management, you are out! Pag close mo, You are promoted!
7. HR people are not visible on the floor, they don't care about the employees' concern
GOOD SIDE:

1. Free lunch in the pantry with unlimited rice
2. You will have the chance to bid schedule in accordance on what you prefer
3. Please refer to number 1 and 2 hehehe

[Milliardo]

6. Pag di mo close ang management, you are out! Pag close mo, You are promoted!

Read this often enough in any call center thread here that I don't know anymore if this is true for any particular call center, or sour-graping lang ng mga tao na hindi na promote...

3. Please refer to number 1 and 2 hehehe

Maganda ba yung nurse nila kaya naging pro eto? Hehe! :D

[RMH_Jobs]

She might have qualified for DA. 15 to 18K is for the other accounts except DA.

I have a friend who applied sa rmh. nakalagay sa ads nila na between 15-18k ang starting, di ba? she passed everything. kaso nung job offer na, binibigay lang is 11k. so, nag-demand siya kahit 13k lang kasi almost two yrs na sia sa industry. di na sila (rmh) nag-reply ever.

[RMH_Jobs]

Re: 1. That is the reason why we have changed our outsourced accounting firm. We are doing something about the allowances. And that is the way taxes work, your higher basic salary will get bigger taxes. If we did it any other way, we would be breaking the law.

2. The only reason why you are asked to come in even if you are sick is to save you the the trouble and expense of going to medicard-accredited clinic to get your med cert. If you would rather commute to a clinic the next day than spend it resting, that's your choice.

3. Recreational Events are different for each account. Please do not generalize. This depends on your OM's or SDM and your account's budget.

4. You might just not know who to approach. Follow proper escalation procedures. Most of your HR concerns need to go through your supervisor first.

6. Your supervisor has to follow certain procedures before issuing a CITE form. This was discussed during orientation. If you think that he is not doing it right, feel free to approach your Om.

7. Our HR people do not have to be visible on the floor. They don't belong to operations. They have offices on the 5th and 6th floors. You can always see them when you need them in their offices.







BAD SIDE:

1. This call center has a high basic salary BUT everything is taxable without any other allowances.
2. Pag may sakit ka, kahit katakot takot ang nakatarak sa iyo, kailangan ka pa ding pumunta sa office para icheck ka ng nurse kung unfit to work ka.
3. Sa isang taon, christmas party at halloween lang ang celebration ninyo
4. HR doesn't know what to do when you get some help
5. No due process in all cases. Pag mali ka, Incident Report ka, pag sila mali, Sorry lang.
6. Pag di mo close ang management, you are out! Pag close mo, You are promoted!
7. HR people are not visible on the floor, they don't care about the employees' concern
GOOD SIDE:

1. Free lunch in the pantry with unlimited rice
2. You will have the chance to bid schedule in accordance on what you prefer
3. Please refer to number 1 and 2 hehehe

[purple_witch]

CallCenterBoy14

1. This call center has a high basic salary BUT everything is taxable without any other allowances. (Agree...pero choice na ng applicant yun if they want to sign the contract or not di ba?)

2. Pag may sakit ka, kahit katakot takot ang nakatarak sa iyo, kailangan ka pa ding pumunta sa office para icheck ka ng nurse kung unfit to work ka. (aba, hinde ko sin maintindihan 'to...coming from a non-filipino ang orders, kaya siguro hinde natin ma-gets... :bop: sa tingin ko lang naman ha...baka ma-quote ako.)

3. Sa isang taon, christmas party at halloween lang ang celebration ninyo (huy, may anniversary party pa...alam mo bang may mga centers nga na ni walang budget for team bldg nila e...lalo na party!)

4. HR doesn't know what to do when you get some help.
(hala, wala akong masasagot dito...dahil hinde ako HR at hinde ko pa naman sila kinailangan talaga...pero pag nagtanong naman ako, kahit email lang nagrereply yung mga kilala ko...)

5. No due process in all cases. Pag mali ka, Incident Report ka, pag sila mali, Sorry lang.
(hala, no react din ako...hinde ako ops e. pero i'm sure they're trying their best naman! buti nga now may escalation process na pag down system e...one step na yun. give em time... *okay* )

6. Pag di mo close ang management, you are out! Pag close mo, You are promoted! (paano mo naman nasigurado to? wag tayong bitter ika nga ni Mill)

7. HR people are not visible on the floor, they don't care about the employees' concern. (e kase may HR room...bakit sila pakalat kalat sa floor di ba? :rotflmao: )

GOOD SIDE:

1. Free lunch in the pantry with unlimited rice.
2. You will have the chance to bid schedule in accordance on what you prefer
3. Please refer to number 1 and 2 hehehe

[DarthScully]

Re: 1. That is the reason why we have changed our outsourced accounting firm. We are doing something about the allowances. And that is the way taxes work, your higher basic salary will get bigger taxes. If we did it any other way, we would be breaking the law.

well that's why other call centers give a relatively average basic pay but give a lot of allowances that are non-taxable. and as far as i know that's legal, otherwise said callcenters would be out of biz by now (and i know they're not since these are pretty major call centers.)

2. The only reason why you are asked to come in even if you are sick is to save you the the trouble and expense of going to medicard-accredited clinic to get your med cert. If you would rather commute to a clinic the next day than spend it resting, that's your choice.

i dont mean this personally dude, but that is the most dumbass excuse i've ever heard (even worse if its actually a friggin rule). if you actually have an employee whose sick you expect that person to go to work? the reason WHY that person isnt going to work is because the person is SICK. you dont have to be a doctor to understand that, just some god given common sense would suffice.

i dont run RMH (trust me if i did it would be very different). but really, you should treat your employees better. you should keep in mind that these are PEOPLE and not CATTLE.

[RMH_Jobs]

Thanks for your opinion. However, let me point out some things you might've missed out. :)

well that's why other call centers give a relatively average basic pay but give a lot of allowances that are non-taxable. and as far as i know that's legal, otherwise said callcenters would be out of biz by now (and i know they're not since these are pretty major call centers.)

I was talking about the basic pay only when I was saying that tax deductions are relative to the gross pay. My statement about having a different outsourced firm only pertains to adding allowances that are non-taxable. Perhaps I should've separated the two to make things simpler for you. My apologies.

I never intended to compare our compensation package to any other call center.



i dont mean this personally dude, but that is the most dumbass excuse i've ever heard (even worse if its actually a friggin rule). if you actually have an employee whose sick you expect that person to go to work? the reason WHY that person isnt going to work is because the person is SICK. you dont have to be a doctor to understand that, just some god given common sense would suffice.

This is an option. Please reread my statement. I said that if you would rather go to a medicard-accredited clinic, you may do so. A lot of agents actually find this quite convenient.

i dont run RMH (trust me if i did it would be very different). but really, you should treat your employees better. you should keep in mind that these are PEOPLE and not CATTLE.

Again, thanks for your opinion, but then again, if you would actually consult rmh employees, you would find that most of us are quite satisfied with what the company is giving us.

If you would like to discuss this further, feel free to email me at recruit4nco@aim.com.

[purple_witch]

natahimik a...

isa lang masasabi...everyone has the option to stay or leave. before puro reklamo din ako...then my uncle talked to me and told me "if you don't like the company, how it's being managed or who you are working with, then leave. no one is asking you to stay. they enver forced you to apply...don't stay para lang amgreklamo. you have a choice."

sa mga nagbabasa dito..remember, you have a choice. wag mag-apply if ayaw mo ng feedback. research. know the company. if you're in it and may ayaw kayo, route it to the right department and the right people. after all, yelling your ails on top of your lungs wont do you any good.

[sharingan]

natahimik a...

isa lang masasabi...everyone has the option to stay or leave. before puro reklamo din ako...then my uncle talked to me and told me "if you don't like the company, how it's being managed or who you are working with, then leave. no one is asking you to stay. they enver forced you to apply...don't stay para lang amgreklamo. you have a choice."

sa mga nagbabasa dito..remember, you have a choice. wag mag-apply if ayaw mo ng feedback. research. know the company. if you're in it and may ayaw kayo, route it to the right department and the right people. after all, yelling your ails on top of your lungs wont do you any good.

*okay* very well said ka-kosa sa chips ahoy :D

[purple_witch]

^^langya! yun lang naman halaga ko sa inyo e, tagadala ng pagkain!

[budiluvsbak]

Parang I'm having 2nd thoughts about applying here.

I have a cousin who applied here recently. He came in at 10 a.m. and went through a battery of tests and interviews. After one of his interviews which was around 7:30-8 P.M. of the same day, the HR person informed him that he was already in but that he had one last interview with the operations manager at 2 A.M. My cousin said OK lang to wait anyway he's as good as hired naman pala. Btw, the HR person also suggested to him to apply for the outbound sales account because its for immediate hiring daw unlike the DA or inbound CSR positions and because he has very good communication skills daw. So anyway, he came back before 2 AM only to find out that those who were scheduled at around 1:30 hadn't been interviewed yet. He also found out that it wasn't just one but two interviews pa that he's supposed to go through. They eventually called him inside for his interview at around 3:30 A.M. The girl who interviewed him asked him the same type of questions that the others did. Before she closed the interview, she asked him to do a demo pitch wherein he would be calling her to sell a fire extinguisher. He said that this is where he probably failed because he had a hard time thinking of things to say re the product. After the lady interviewed him, he waited for them to call him again for his final interview (supposedly with an American). He was told however that the person had left and that HR would just call him for the re-scheduling of the interview. He was the last of the applicants to be interviewed that morning and was the only one who didn't get a chance to be interviewed by the American. Well, he never got a call from HR so he deduced that he probably failed.

My cousin told me that he didn't regret applying because he wasn't sure of getting in anyway given that he's a newbie in call centers. He only wanted to find out if its really SOP to ask applicants to come at 2 AM for interviews especially if they have been there the whole day already for the other tests? And why did the HR person tell him he was in when it turned out that he wasn't naman pala? Was it just so that he would come back at that time? Lastly, if he failed the impromptu demo during the interview, wasn't that expected given that it had been an extremely long day for him so he probably wasn't as sharp as he was a few hours earlier. Besides, don't outbound sales agents use scripts anyway and never do impromptu pitches to customers?

Anyway, I promised him I would post his questions in this thread so I could enlighten him given that I'm not from this industry either. I really hope this was just a misunderstanding as I would like to try this company out for myself.

[Brother Beer]

i had a worse experience than your cuz. wont go into the details, but in general... it took me 2 months and change to get through the whole recruitment process. pero it was worth it because i landed the job i was aiming for. kasi its up to them kung saan ka ilalagay e. i found out na kaya pala natagalan kasi pinupuno pa yung Level 2 slots for the tech account. hindi ko sinasabi na ok lang yun. i strongly feel that the recruitment process could be better, but lets cut them some slack. kokonti lang sila and they really are working hard, lalo na yung incharge sa tech account, hindi na nakakauwi yun minsan lalo na pag may job fair. anyways, have your cuz call recruitment nalang, they should be able to give him an update on his standing.

[purple_witch]

umm...to add up lang...yes, maraming centers na ang nagco-conduct ng interviews sa gabi, even early am. that's the time kase na available ang mga managers or OMs...i used to date this OM from another center tapos when he calls me up at home ng mga 3AM naka speaker phone ako tapos he lets me listen in to the interviews he's conducting...funny makinig most of the time. pero you gotta hand it to em, hinde ko keri magpa interview ng 3AM! antok pa ako nun malamang...

[zeroconfig]

NCO's halloween party was awesome!! http://www.apocalisse.org/forum/images/smiles/lmfao.gif Though, I admit that the food was not that good given the fact that Friday's was the one who catered it. Lots of gorgeous Team Managers and Employees there. http://www.diegotorres.com.ar/mensajeitor/foro/bailasss.gif hmmm... makes me drool...

[purple_witch]

talaga?! bakit wala akong nakitang gorgeous beings kanina nung dumaan ako...malas kami ni sharingan e, may pasok pareho! tsk! tsk! next time!

[zeroconfig]

talaga?! bakit wala akong nakitang gorgeous beings kanina nung dumaan ako...malas kami ni sharingan e, may pasok pareho! tsk! tsk! next time!

Hhehe...! Oo naman! Syempre pinakamaraming cute girls sa MSN Technical Support account! D@Ng... One of the team managers there is wearing this long dress with a slit at the side which shows his curvaceous legs! Whew... http://www.forumeye.it/invision/html//emoticons/woohoo.gif Grrr.... :D I think 3 na anak nyun. Pero she's still HOT!! http://photobucket.com/albums/v602/deWelles/Omis/th_pepper00.gif

San kaya gaganapin ang Christmas Party nyo? I heard konti lang daw budget nyo sa mga party? Bitin ako sa food nyo pero masarap naman! *okay*

[Richard Gear]

One of the team managers there is wearing this long dress with a slit at the side which shows his curvaceous legs! Whew... http://www.forumeye.it/invision/html//emoticons/woohoo.gif And her luscious bazooms too! http://www.forumeye.it/invision/html//emoticons/woohoo.gif

Really HOT!!! http://photobucket.com/albums/v602/deWelles/Omis/th_pepper00.gif

[hardworker7]

Hi Pips..
lahat ba ng nag aaply for internal promotions na-iinterview? or shortlisting muna?

New ako sa Pexter... so, medyo nangangapa pa...

[plumpkin]

lahat ba ng nag aaply for internal promotions na-iinterview? or shortlisting muna?


May process yan dude. Pagkakaalam ko sa RMH, you'll take the exam muna and you need to pass it then may mga interview na gagawin sila s'yo. If you're techy, I'm sure you will pass the exam dahil sobrang madali lang talaga compared sa ibang pinag aplayan ko! *okay*

[Brother Beer]

@plumpkin: i think you're referring to the initial hiring process. what hardworker7 is referring to is, as he said, internal promotions. for internal promotions, interviews go first. i dont even think there is an exam for that. they'll base it on your metrics and your qualifications.

@hardworker7: anong wave ka? hindi ka pa ba naiinterview? as far as i know they have to accomodate all applicants.

yung sa holloween party naman...
daaaaaaaaaaaaaaaaaaaaaaayng!!! di ko akalain na ganun pala karami ang hotchicks sa RMH! pati yung mga gusgusin sa floor gumanda nung nabihisan! lalo na nung nakailang red horse na ako! hehehe... :alcoholic:

[hardworker7]

oo, internal promotions nga..

May mga bagong account daw ah.. pwede ba apply TM galing MSN Tech dun?

[purple_witch]

hahaha...kilala ko nga yung TM na yun...pero akala ko ba madami? hinde naman madami ah...o duleng lang talaga ako...

[LinuxMandrake]

any openings here for trainer? my friend got hired as TL, and his salary is almost double of what he used to make with his previous company. any insights?

[Brother Beer]

ei! you guys...! heard of the tech accounts aniv party this november? ano yun, rsvp? bat kailangan pa iconfirm kung sino ang pupunta? hmmmm... pero ayos a... sa dish na! niiiiiiiiiiiiice... hope to see more hot chicks there... sana maraming L1 na pumunta... tag tuyot kasi talaga sa L2 pag dating sa hot chicks e. bibihira lang talaga ata ang techy na maganda. haaaaaaaaaaayyyyy.... red horse nanaman ang katapat nitoooooooooo....! :alcoholic:

[purple_witch]

hmm...kelan ito? hahaha...kawawa ako lagi e, hinde ako nakakrating dahil may shift ako. sana palarin naman ako this time.

[sharingan]

ei! you guys...! heard of the tech accounts aniv party this november? ano yun, rsvp? bat kailangan pa iconfirm kung sino ang pupunta? hmmmm... pero ayos a... sa dish na! niiiiiiiiiiiiice... hope to see more hot chicks there... sana maraming L1 na pumunta... tag tuyot kasi talaga sa L2 pag dating sa hot chicks e. bibihira lang talaga ata ang techy na maganda. haaaaaaaaaaayyyyy.... red horse nanaman ang katapat nitoooooooooo....! :alcoholic:

maraming maganda pag madilim *okay*

[sharingan]

hmm...kelan ito? hahaha...kawawa ako lagi e, hinde ako nakakrating dahil may shift ako. sana palarin naman ako this time.

November 27 :) mag-file ka na ng leave! o nga pala, i'll be goin to baguio this tonight. mami-miss kita :love:

[Brother Beer]

November 27 :) mag-file ka na ng leave! o nga pala, i'll be goin to baguio this tonight. mami-miss kita :love:

:whatthe:

at ngayon mga kaibigan... lahat ay nagaabang, nananabik sa isasagot ni purple_witch... saan kaya hahantong ang kabanatang ito ng... "You Rock My Heart purple_witch"?

hahahaha....

:grindvl: peace!

[sharingan]

November 27 :) mag-file ka na ng leave! o nga pala, i'll be goin to baguio this tonight. mami-miss kita :love:


sorry...wrong grammar :D

[purple_witch]

ayun na nga! may labtim na rin sa RMH thread...mwahahaha!

ma-mimiss din kita sharingan! am shift ka nanaman e! iniwan mo nanaman ako...

uy, punta rin kami baguio ng mga RTA...mukhang malabong matuloy, pero we're hopeful. sige leave na ako apra sa party. date tayo?

[recruit4nco]

Guys and gurls,

We really need experienced Outbound Sales Agents for our new outbound accounts.

Ask them to come for interviews anytime from 9 AM to 5 PM.

Internal transfers are welcome, just ask Recruitment.

Thanks.

http://cdn.idc.com/images/getFileImages/IDC_P8470/ncogroup_logo120.jpg

[duchess_paige]

pls answer guys, i'm planning to walk-in tom.
do i have to be in business attire?
can i just wesr casual?

[Brother Beer]

i guess its too late now but, no... business attire is not required. all you need is your wits and bring alot of english with you. hehehe... pero shempre plus parin yung sharp attire.

[pinoynetwit]

Hello mga RMH pipol!

Binabati ko nga pala ang mga mababait na mga RTAs na palagi kong hinihingan ng e-day at e-out. Nung napadpad ako dyan nakita ko na may batch 1 na pala sa RMH nung telecom account ......Malas ko talaga kung kailan ako nawala sa RMH lumitaw ang telecom account nayun na may upselling.

Ano ba ang patakaran ukol sa mga employee na nag-resign[not forced to resign/terminated]? Kailan ba kami uli pwede bumalik sa RMH.

Binabati ko nga pala si Raymond ng RTA[pare yung account na pinaggalingan mo sa may batch 1 na pala on product training as of now].

pinoynetwit
ex- L1 TECH SUPPORT[suki ng RTAs for e-out]

[purple_witch]

pinoynetwit, hello din sa iyo!

hay, natahimik ang thread ah. wala ng away. masama ata yung piangbabati natin lagi yung mga nagdidiskusyon dito...hmmm...

[Milliardo]

Just wondering--who here knows Reja Pascual, the accent trainer over there at NCO?

[hardworker7]

bakit po? Accent Trainer namin sya dati...

[Milliardo]

bakit po? Accent Trainer namin sya dati...

Wala lang, crush ko lang siya, hehe! But seriously, she's cute...

[hardworker7]

she is cute... morena beauty no?

[ops_man]

Hey I also work at RMH. :)

[Milliardo]

she is cute... morena beauty no?

Cute siya. Married na ba siya? Parang nakita ko na yung Friendster account niya e...

[Brother Beer]

@ops_man: WELCOME!!!

yung sa friendster nga niya may baby siyang kasama. anak niya ata yun e. may asawa man sha o hindi, she's still one hot mama! and she's reeeeeeeeeally nice too. Ü isa siya sa mga naginterview sakin noon e, hanep sa ingles. sobrang swabe hindi ko na maintindihan. ehehe... pero feeling ko nagagandahan lang ako sakanya nun kaya hindi ako makapagfocus. buti at nakapasa pa ako. hahaha!

[Brother Beer]

sharingan! iunblock mo naman tong pex sa websense! hehehe... ano ba balita sa mga bagong account? parang drawing na ata yung x-box a.

[gothiCAT]

Cute siya. Married na ba siya? Parang nakita ko na yung Friendster account niya e...

happily married...

[ops_man]

@ops_man: WELCOME!!!

yung sa friendster nga niya may baby siyang kasama. anak niya ata yun e. may asawa man sha o hindi, she's still one hot mama! and she's reeeeeeeeeally nice too. Ü isa siya sa mga naginterview sakin noon e, hanep sa ingles. sobrang swabe hindi ko na maintindihan. ehehe... pero feeling ko nagagandahan lang ako sakanya nun kaya hindi ako makapagfocus. buti at nakapasa pa ako. hahaha!


Thanks! :)

[Brother Beer]

happily married...


niiiiiiiiiiiiiiiiiiiiiiiiice...! *** ba yan boss reja? Ü



@ops_man: new agent as well as new pexer? ano account mo?

[hardworker7]

hahha! ayos... naka ban na ba ang pinoyexchange sa websense? hmm... di ko napansin yun ah!

[sharingan]

hahha! ayos... naka ban na ba ang pinoyexchange sa websense? hmm... di ko napansin yun ah!
:p :lol:

[Milliardo]

@ops_man: WELCOME!!!may asawa man sha o hindi, she's still one hot mama!

Ah, very hot nga siya! I liked her from the first moment I saw her.

[gothiCAT]

niiiiiiiiiiiiiiiiiiiiiiiiice...! *** ba yan boss reja? Ü



@ops_man: new agent as well as new pexer? ano account mo?


wish ko lang... :bashful:
nope not reja

[gothiCAT]

as far as i know hindi naman blocked ang pex sa websense

[ops_man]

Brother bear: Im a new TM for a new account....been with PEX quite some time only with a diff ID. :)

[hedonism]

this happened to me while i was still with rmh.. guys i just need opinions if what happened was right..

i was an L1 agent and i was on my first week on the floor.. the customer's problem was non-***related. she had problems with her photo software that was preinstalled with her HP pc.. it was an hp software as well.. so my mistake was i went to the wrong path, non-*** hardware rather than non-*** software.. but still the solution was to give hp's customer service no. to the customer.. so i gave her hp's no.. i didn't know that my tl was listening to that call.. she gave me a memo regarding that.. in that memo, my tl gave the supposed correct path that i should've taken.. but i knew that it was not the correct one because i already tried going to that path.. i told my tl that it was not the correct path so we tried going to that path that she told me just to see if it was incorrect as well.. tapos yun, mali nga din sya! i think mas tama pa yung path ko kahit na non-*** hardware yun.. so i was expecting that she would not give that memo to me anymore since we both took the wrong paths.. but hell, she still gave that memo to me and asked me to sign it..

[Milliardo]

this happened to me while i was still with rmh.. guys i just need opinions if what happened was right..

i was an L1 agent and i was on my first week on the floor.. the customer's problem was non-***related. she had problems with her photo software that was preinstalled with her HP pc.. it was an hp software as well.. so my mistake was i went to the wrong path, non-*** hardware rather than non-*** software.. but still the solution was to give hp's customer service no. to the customer.. so i gave her hp's no.. i didn't know that my tl was listening to that call.. she gave me a memo regarding that.. in that memo, my tl gave the supposed correct path that i should've taken.. but i knew that it was not the correct one because i already tried going to that path.. i told my tl that it was not the correct path so we tried going to that path that she told me just to see if it was incorrect as well.. tapos yun, mali nga din sya! i think mas tama pa yung path ko kahit na non-*** hardware yun.. so i was expecting that she would not give that memo to me anymore since we both took the wrong paths.. but hell, she still gave that memo to me and asked me to sign it..

Hhmm...I dunno...you can dispute that memo. Did you sign it?

[Brother Beer]

as far as i know hindi naman blocked ang pex sa websense

oo nga... nadiscover ko lang din. ehehe... dati kasi nakablock e, i think, yung simula palang. buti nga ngayon ok ok na ang restrictions. hindi na nakakabwisit mashado yung websense lalo na pag ang prob ng cust is cannot access a particular site. Ü

[Brother Beer]

this happened to me while i was still with rmh.. guys i just need opinions if what happened was right..

i was an L1 agent and i was on my first week on the floor.. the customer's problem was non-***related. she had problems with her photo software that was preinstalled with her HP pc.. it was an hp software as well.. so my mistake was i went to the wrong path, non-*** hardware rather than non-*** software.. but still the solution was to give hp's customer service no. to the customer.. so i gave her hp's no.. i didn't know that my tl was listening to that call.. she gave me a memo regarding that.. in that memo, my tl gave the supposed correct path that i should've taken.. but i knew that it was not the correct one because i already tried going to that path.. i told my tl that it was not the correct path so we tried going to that path that she told me just to see if it was incorrect as well.. tapos yun, mali nga din sya! i think mas tama pa yung path ko kahit na non-*** hardware yun.. so i was expecting that she would not give that memo to me anymore since we both took the wrong paths.. but hell, she still gave that memo to me and asked me to sign it..



may mga ***** na bobo pa at napaka maepal talagang mga tm. di ko sinasabi na marami nyan sa rmh. kasi isa lang ang kilala kong ganyan dito, chaka L1 tm nga siya. ehehe... kahit saang call center naman meron nun e. pero baka pareho tayo ng tm in mind. babae din siya e. nakita ko nga yung tm na yun sa 7th floor na pinipindot *** up button ng elevator. nampotah! e sa 6th floor pala pupunta. hahaha! kala siguro nya mapapaakyat nya yung elevator pag pinindot nya yung up button.hahaha... ang ***** ***** talaga! at para sa mga hindi nakakaalam, yung elevator that serves our floors can only go up to the 7th floor. kaya impsibleng gusto talaga nya umakyat ng floor. nyahahaha... haaaaaaaaaaay... pabayaan mo nalang yun dude. she (who ever she is) aint worth it. kaya ka ba umalis sa rmh dahil sa bad experience mo na yun? may mga ibang tm talaga that pull the center down e. sobra magpowertrip at walang pakialam sa agents. ako, i just shake it off and move on. ayoko sila pagaksayahan ng panahon. pero d hamak naman na masmarami ang ok na tm. Ü

[Brother Beer]

Brother bear: Im a new TM for a new account....been with PEX quite some time only with a diff ID. :)

hehehe...
looks like bossing is hiding...
nyahahaha...
peace boss... :D

[gothiCAT]

oo nga... nadiscover ko lang din. ehehe... dati kasi nakablock e, i think, yung simula palang. buti nga ngayon ok ok na ang restrictions. hindi na nakakabwisit mashado yung websense lalo na pag ang prob ng cust is cannot access a particular site. Ü

kainis lang hindi ma access yung mga email providers. hindi din naman in perfect working condition yung outlook natin kaya minsan naka asa kami sa outside email lalo na kung rush at ang data providers ay hindi naman taga dito sa center. pero bakit ganun pansin ko sa ibang pc meron naman silang access sa outside email acconts nila. ako wala lang talaga :(

[hedonism]

Brother Beer

PM mo sa kin yung name nung TL.. let's see if we are referring to the same person.. ;)

[Brother Beer]

kainis lang hindi ma access yung mga email providers. hindi din naman in perfect working condition yung outlook natin kaya minsan naka asa kami sa outside email lalo na kung rush at ang data providers ay hindi naman taga dito sa center. pero bakit ganun pansin ko sa ibang pc meron naman silang access sa outside email acconts nila. ako wala lang talaga :(

sa tech account ka ba? meron naman a. i cant speak for the other accounts pero sa area namin ok ang webmails. si sharingan ang magandang tanungin jan. Ü

[gothiCAT]

sa tech account ka ba? meron naman a. i cant speak for the other accounts pero sa area namin ok ang webmails. si sharingan ang magandang tanungin jan. Ü

hindi po ako tech. pwede pagamit ng pc sometime? :D

sa labas ako magiinternet.. :mecry:

[ops_man]

Brother Beer: Am not hiding. I have enjoyed pex since its first launch. I like reading posts from different views. And Im not the kind who likes being called boss. :)

[Brother Beer]

Brother Beer

PM mo sa kin yung name nung TL.. let's see if we are referring to the same person.. ;)


wag na PM. dito nalang para masaya. hehehe... her name starts with an R,and she has glasses. iilan lang naman yung babae na TM ng L1 e. im sure you know who im talking about na. *okay*

[Brother Beer]

Brother Beer: Am not hiding. I have enjoyed pex since its first launch. I like reading posts from different views. And Im not the kind who likes being called boss. :)

hehehe... i was just playin... :D

wow! a veteran! hehehe... i only got into this pex thing when i was looking for a job. hehehe... been hooked ever since. *okay*

this sure is one useful site!

[fireworks_biz]

please reply, meron po bang directory assistance sa rmh? and what's the free food po sa employees? does the company accept undergrads?

[ops_man]

hehehe... i was just playin... :D

wow! a veteran! hehehe... i only got into this pex thing when i was looking for a job. hehehe... been hooked ever since. *okay*

this sure is one useful site!


Brother beer: So true! :) You're from what account?

Fireworks_biz: Yup meron po directory assistance. Free food would be a balanced meal (main dish, soup, veggies, dessert and rice) and yes they accept undergrads.

[recruit4nco]

Brother bear: Im a new TM for a new account....been with PEX quite some time only with a diff ID. :)


Hmmm new account. Must be the telecoms one. You can't be for the new Outbound accounts since I don't know you. Heehhehehe

[recruit4nco]

Guys and Gurls,

We've recently started two new outbound accounts (VOIP and Internet) and we're starting a third one (Credit Card) by next week. On the second week of December, we'll be implementing another one (insurance).

If you know anyone either Internal or External who would be interested to join the NCO CRM Outbound Sales Center, kindly send their resumes to Recruitment (manilarecruitment@ncogroup.com).

Thanks!

[recruit4nco]

http://ncogroup.blogs.friendster.com/photos/we_are_hiring/ospexpng.png

[hedonism]

ay.. hehe iba yung sa akin.. yung name nya starts with a C.. :rotflmao:

wag na PM. dito nalang para masaya. hehehe... her name starts with an R,and she has glasses. iilan lang naman yung babae na TM ng L1 e. im sure you know who im talking about na. *okay*

[hardworker7]

Wow! super expanding talaga ang RMH,. Join now!

[PolicyRaider]

BAD SIDE:

2. Pag may sakit ka, kahit katakot takot ang nakatarak sa iyo, kailangan ka pa ding pumunta sa office para icheck ka ng nurse kung unfit to work ka.


The only reason why you are asked to come in even if you are sick is to save you the the trouble and expense of going to medicard-accredited clinic to get your med cert. If you would rather commute to a clinic the next day than spend it resting, that's your choice.

i dont mean this personally dude, but that is the most dumbass excuse i've ever heard (even worse if its actually a friggin rule). if you actually have an employee whose sick you expect that person to go to work? the reason WHY that person isnt going to work is because the person is SICK. you dont have to be a doctor to understand that, just some god given common sense would suffice.

but really, you should treat your employees better. you should keep in mind that these are PEOPLE and not CATTLE.

I've built big hopes sa RMH noon. Pero sa ngayon, masasabi ko na isa ako sa magsasabi na dapat turuan ang mga RTA ng RMH na mag-emphatize sa mga agents! Pag tatawag ka to call in sick... sasabihin agad, ANONG QUE!!? as in alang paki ***... they don't care kahit na siguro magkanda ubo ubo ka na, papapsukin ka pa rin. Sa mas maigi pa na wag ka na tumawag at magpaalam.

RecruitNCO4. The only reason why you are asked to come in even if you are sick is to save you the the trouble and expense of going to medicard-accredited clinic to get your med cert.... Come on, who have to know what happens sa totoong buhay. Okay yung sinabi mo, if that happens sa floor. Pero contrary to what you say... Pag nasa office ka na, kahit unfit to work ka na from the nurse, basta queieng, hindi ka pauuwiin... Akala ata ng nasa management, mga robot ang mga agents sa RMH eh. tsk tsk!

Anyway, I'm not sourgraping or what. Good thing wala na ako dyan. During my short stay... I've proven that RMH is one of the Call Center in the Philippines so doesn't give a **** sa mga agents nila. Tama si DarkScully...you should treat your employees better. you should keep in mind that these are PEOPLE and not CATTLE...

Peace Out!

[Brother Beer]

ay.. hehe iba yung sa akin.. yung name nya starts with a C.. :rotflmao:

hahaha... pero mas ok pa yung si Ms. C kesa kay Ms. R. 2nd runner up lang siya. :lol:


@ops_man: i'm with the tech account :D

@recruit4nco: ei! wala bang bagong tech account na papasok?

@PolicyRaider: AMEN to that broh! to treating the agents better. pero depende rin yan sa TM. yung TM ko just last week pinauwi ako kasi i had a family issue to attend to. humindi ang RTA pero wala rin sila nagawa. the last word belongs to the TM's. i also have a friend na pinag "etime" or the equivalent ng TM niya kasi may sakit, kahit queuing.

[PolicyRaider]

@ Brother Beer : hay naku, siguro nga depende sa TM. Kahit pa... kung ikaw ba may sakit na, ...nag LLBM na kelangan may last word pa ang TM? Hello!!! common sense di ba? TM or RTA. Dapat matuto silang trumato ng maganda sa mga agents... dahil we word hard din naman di ba? di bale, I'm sure this happens to all centers, pero from the looks of it, hindi ko pagsisisihang umalis ako sa RMH. At least with my new employer... Tao ako. hindi robot.

[pink pistachio]

happily married...

r u sure? i don't think she is... :confused:

[gothiCAT]

r u sure? i don't think she is... :confused:


are you talking about the married part or HAPPILY part?

as far as i know, she is definitely married. as for the HAPPILY part... well... i do hope she is. :)

[alansky78]

Guys, totoo bang magkakaroon na kayo ng Voice Over IP account (VOIP) from Vonage? :)


Just wanna confirm if VONAGE's support is already being handled by NCO-RMH? Coz we are planning to put up a small call center for a couple of webhostng companies abroad and we found vonage the easiest and cheapest.

By the way, I also worked in NCO-RMN... MSN Techsupport Level2 but had resigned coz I received a job offer from my previous boss. I can say that my 4-month stay in this company is worthwhile and unforgettable. Ok naman management nila. Yun nga ***, I prefer to work with a group of old friends that's why I accepted my former boss' offer. But I am still referring friends to NCO since Ok nga sya.

[Milliardo]

are you talking about the married part or HAPPILY part?

as far as i know, she is definitely married. as for the HAPPILY part... well... i do hope she is. :)

So may pag-asa pa ako? Just kidding...

[gothiCAT]

So may pag-asa pa ako? Just kidding...

ay... hmmm... tanong ko minsan :lol:

[pink pistachio]

So may pag-asa pa ako? Just kidding...

y don't u ask? baka it's worth a try...?

[pink pistachio]

ay... hmmm... tanong ko minsan :lol:

yeah, coz d lat tym we talked, she's not good... too bad for her nga eh. :hopeless:

[Milliardo]

ay... hmmm... tanong ko minsan :lol:

Sige tanong mo minsan...

[purple_witch]

@PolicyRaider: AMEN to that broh! to treating the agents better. pero depende rin yan sa TM. yung TM ko just last week pinauwi ako kasi i had a family issue to attend to. humindi ang RTA pero wala rin sila nagawa. the last word belongs to the TM's. i also have a friend na pinag "etime" or the equivalent ng TM niya kasi may sakit, kahit queuing.

yep, that's right. the RTAs are restricted in a sense in giving e-time and e-out. of course we have to make sure that it's possible to give em without putting the SLs in line. if it's available, you don't even need to ask. if it's not possible, then it's the TM's call na if they'll ask the rep to logout or what. same as the nurse, they can only send people home if they're sick. if hinde ninyo naiinitindihan ang rules sa company and how nagwowork ang system, i'd suggest alamin ninyo and wag puro reklamo lang.

share ko lang, i've been with the company for 2 years. 3 months from the time i hit production i was for termination na. why? because of absences. was sick with pharyngitis for a week, was under medication of course. then i was able to work for a week.then i had stomatitis naman, and had to stay clear of the office kase nakakahwa daw sabi ng doctor. then a few days after going back to work bumalik pharyngitis ko. you can imagine na halos wala akong ipinasok sa isang buwan...the OM wanted me out. i knew they can't do that kahit hinde ako regular employee at that time cause i've got all the med certs then, and policy states that as long as may medcert, *** several days na absences would be considered one occurence lang. therefore, 3 occurences lang ako and not subject for term...2 weeks before my regularization, i got promoted. then regularized...know the rules. play it safe. the rules CAN protect you, if you'd take the time to know em...

@PolicyRaider:, i'm really glad you found a company that's at par with your ideals...next time though, i'd appreciate it if you'd ask around first before throwing accussations. after all, the RTAs can NEVER send people home unless e-out is available...something, which unfortunately is NOT available most of the time for L2s.

[purple_witch]

but really, you should treat your employees better. you should keep in mind that these are PEOPLE and not CATTLE.

I've built big hopes sa RMH noon. Pero sa ngayon, masasabi ko na isa ako sa magsasabi na dapat turuan ang mga RTA ng RMH na mag-emphatize sa mga agents! Pag tatawag ka to call in sick... sasabihin agad, ANONG QUE!!? as in alang paki ***... they don't care kahit na siguro magkanda ubo ubo ka na, papapsukin ka pa rin. Sa mas maigi pa na wag ka na tumawag at magpaalam.

RecruitNCO4. The only reason why you are asked to come in even if you are sick is to save you the the trouble and expense of going to medicard-accredited clinic to get your med cert.... Come on, who have to know what happens sa totoong buhay. Okay yung sinabi mo, if that happens sa floor. Pero contrary to what you say... Pag nasa office ka na, kahit unfit to work ka na from the nurse, basta queieng, hindi ka pauuwiin... Akala ata ng nasa management, mga robot ang mga agents sa RMH eh. tsk tsk!



oh, and just so everyone knows, we ask for people's queue kase we have to send an email to all the OMs, TMs and SMEs regarding the absentee calls we get, and we need certain information as per the tracker that was given to us bt the OM. sorry we need to ask... :confused:

hu-***? sure ka na may unfit to work from the nurse? baka naman 1 hr rest lang nakalagay kaya hinde pwede mag-logout. cause dear, once we get an UTW from the nurse, and recommendation says "sent home" "1 hr/30mins/2 hrs rest" we can't do nothing...have it signed by any TM, give the form to us and logout. do what you wanna do. it's noted. done.

if anyone experienced that, bring it up with the TMs or the RTAs will yah. hinde pwede un...unless, walang reco from the nurse...ibang usapan na yun...ano nga naman gagawin namin e hinde ka naman pinapagrest or pinapauwi... :rolleyes:

[gothiCAT]

yeah, coz d lat tym we talked, she's not good... too bad for her nga eh. :hopeless:

ay... that's sad... :(

[ops_man]

Hmmm new account. Must be the telecoms one. You can't be for the new Outbound accounts since I don't know you. Heehhehehe

Hmmm...I wonder who you are? ;) Yes Im from the Telecoms account. ;)

[LeX_TALioNiS]

how many months before pwede ulit mag apply dito sa RMH. i tried last June unfortunately i failed. pa-advise naman.

thanks!

[RMH_Jobs]

Just wanna confirm if VONAGE's support is already being handled by NCO-RMH? Coz we are planning to put up a small call center for a couple of webhostng companies abroad and we found vonage the easiest and cheapest.

By the way, I also worked in NCO-RMN... MSN Techsupport Level2 but had resigned coz I received a job offer from my previous boss. I can say that my 4-month stay in this company is worthwhile and unforgettable. Ok naman management nila. Yun nga ***, I prefer to work with a group of old friends that's why I accepted my former boss' offer. But I am still referring friends to NCO since Ok nga sya.

We are currently handling sales. If you wanna sign up, we have some requirements. For more info, send me an email at recruit4nco@aim.com.

We will be expanding to include CS and Retention soon!

[RMH_Jobs]

Hmmm...I wonder who you are? ;) Yes Im from the Telecoms account. ;)


Cool, you TM or OM? :)

Ive probably seen you around!

[RMH_Jobs]

Ako nga rin po pala si recruit4nco.

Hehe.

:rotflmao:

[aN_pEnG_rEn09]

i'm sorry but i'm too lazy to read everything from the previous pages. i would really want to know (the truth) if working here is worthwhile. i'm previously under training in another call center. although i'm still enjoying my stay there, i've been hearing that our what our company offers is kinda low compared to other centers like yours. that's why i'm planning to apply here. my current center has no bond so i think it's not a problem. but frist, i would really like to know (or maybe tips/hints will do) your recruitment process and the work environment in this company before i put myself in your boat. i would gladly appreciate your insights and knowledge about this company.
thanks in advance

[PolicyRaider]

Yes Maam, sure ako na may unfit to work from the nurse. My friend showed me the letter from the nurse. When my friend gave it to his TM, sagot pa sa kanya.. Wrong timing daw dahil queuing... Imagine, this guy went to the office, nanlalata, namumula ang mata. Pero thinking it'll be easier kung pupunta nga sya clinic and unfit to work, at last walang hassle to get the Med Cert di ba? Pero, un... auto-in.

I have nothing againt's RTA, I know you guys have your own jobs to do. Siguro nga TM, siguro nga agents.. kahit san may ganun, kahit san may problema.

" if hinde ninyo naiinitindihan ang rules sa company and how nagwowork ang system, i'd suggest alamin ninyo and wag puro reklamo lang."

@PolicyRaider:, i'm really glad you found a company that's at par with your ideals...next time though, i'd appreciate it if you'd ask around first before throwing accussations. after all, the RTAs can NEVER send people home unless e-out is available...something, which unfortunately is NOT available most of the time for L2s.

Correction, I'm not complaining... Siguro nga you guys just basically need to open your eyes.... open your ears. Hindi lahat ng AKALA nyo, or PAGKAKAALAM nyo, yun na... this is not what happening in the real world... Kumbaga, It just happens sa PELIKULA... If I must say. This is not an accusation, this is the truth. Whether it's RTA, TM, OM or whoever... Ang point dun, may sakit na't lahat para ka makapagpaalam na hindi ka papasok or hindi mo kaya, ang dami mo pang dapat daanan, may sakit ka na,. sakit pa ng ulo para magpaalam na may sakit ka.

[purple_witch]

^ hu-***?~ deadma yung TM? pwede naman diretso na siya sa RTA after pa-sign. point ng UTW is that ma-formalize lang lahat. we ask them to have ANY TM sign it to make sure lang that someone from OPS is aware that they're logging out since the form is apssed on to HR/payroll...tsk! tsk! sorry to hear that...i'd make sure every single RTA knows na dapat i-accept without questions ang UTW forms as long as with recommendations...

[PolicyRaider]

Oo, deadma ang TM. tsk!tsk! Alam ko namang pag approved yun, pauuwiin na rin yun ng RTA. Kaya nga nung sinabi na depende sa TM, true! Eh pano kung TM mismo ang ***** na hindi nakakaintindi sa sitwasyon ng agent? Eh di goodluck di ba? Sino ba gusto magkasakit? Besides, pag lumala ba ang sakit, Sino mahihirapan? Di ba *** agent din dahil di sya makakapasok, ala siya pera... di ba?

[cindy]

hi guys! just wanted to ask kung mahirap ba matanggap sa rmh? hows the application process like? and may bond ba dito... thanks

[ops_man]

Cool, you TM or OM? :)

Ive probably seen you around!

Loko mo ko ah....isa lang naman OM namin eh! Im a TM. :naughty:

[tjac19]

hay! it's good to be back,hirap kc mag browse,balik NICE na kc tyo...
gusto ko mag transfer sana sa collections eh... parang masyado na mdami agents ** sa TS
gusto ko din sana mag sales pero i'm unsure sa mga contracts ng mga bagong accounts **
i came from AT&T kaya medyo wary me sa mga sales account,nagka phobia na yata ako
those agents from the other accounts (esp.collections) give me feedbacks naman...ty

[Brother Beer]

^^ mashado na marami? hmmmm... sana nga ganun para hindi na queuing. TOXIC! tsk tsk tsk...

[purple_witch]

oo nga toxic. pati kame natotoxic na to the maximum level...sana maayos na staffing soon.

[recruit4nco]

Loko mo ko ah....isa lang naman OM namin eh! Im a TM. :naughty:

Ah ok. Hehe! Kasi I heard you guys have a new OM coming in. Pero baka chismis lang.

See you around! *okay*

[Milliardo]

Meron pa pala isang maganda akong nakita aside from Reja, si Lou ng HR. :D

[underbridge1983]

peepz r u planin to xpand here in cebu???? ask lang tanx much...

[gothiCAT]

peepz r u planin to xpand here in cebu???? ask lang tanx much...

mukhang wala pa po as of now

[cnong_tatay_mo]

hey, are we getting any tax refunds???

[gothiCAT]

hey, are we getting any tax refunds???


yes, tax refunds are currently being processed i believe. :)