RMH Teleservices Inc.

[recruit4nco]

Multiple personalities ah!!!! :rotflmao:

[kofi]

ayus a. talo pa ang mga kandidato sa eleksyon. lakas tama!

[Leif_Erikson]

Totoo bang meron nang GYM o FITNESS CENTER dito sa RMH? May weights and shower room ba?

[stepehenyan@12]

fitness first branch yun sa elj building pero rmh wala sarili gym pero me shower room.

[bluew0lf]

one thing i notice here kc. nung umattend naman me ng payroll orientation, tama un computation. pag ang sahod mo umakya ng 10K, expect mo na tax deduction mo nasa 2K, 3k pag mga 15K gross mo. tinignan ko un bracket ng deduction, dapat gross mo nasa mga 7K below para mjo maliit tax mo na impossible kc kung may night diff ka at OT, taas tlg ng gross na lalabas.

just my 2 cents.

Thanks

[Twisted_23]

sa company nato ang daming nag-AAWOL>.. grabe, for me, isa to sa mga pinakanakakadiring call center... training mo eh 300 per day.. yuck..

[weepingangel25]

baka naman iabng call center yung 300/day? dagdagan mo ng 150 yun yung sahod mo per day sa training hehehehe... teka nga pala... sa mga taga msn ts... may dispute na naman ba sa sweldo? ano na naman bang problema ng payroll?

[mdnarcissist]

Anyone interested to apply as a Sales Rep?

Link2Support was recently acquired by Synnex and we have new accounts coming in that would need people with call center experience in tech and sales.

It's both inbound and outbound.

We have a very competitive compenben package starting from the basic 17k plus allowance and other incentives.

If you are interested, send me a PM so that I could give you the email address where you can send your resumes.

Be a part of the pioneer group. ^^

[mdnarcissist]

Anyone interested to apply as a Sales Rep?

Link2Support was recently acquired by Synnex and we have new accounts coming in that would need people with call center experience in tech and sales.

It's both inbound and outbound.

We have a very competitive compenben package starting from the basic 17k plus allowance and other incentives.

If you are interested, send me a PM so that I could give you the email address where you can send your resumes.

Be a part of the pioneer group. ^^

[silvertoes21]

I plan to apply here for part-time..can somebody tell me their salary? sorry, no time to back read..thanks a bunch! :)

[stepehenyan@12]

wala part time dito sa pagkakaalam ko and if your applying ang opening is outbound campaign as of the moment ewan ko kung me cs opening. much better if you walk-in kasi me exam pa of course you have to pass. sa 4th floor yung interview mag iwan ka ng ID.

[silvertoes21]

ayos lang outbound pero seriously, wala talagang part-time? aww shucks..thanks anyway stepehenyan@12! I'll try to do a walk-in na lang.

[evuhlprincess]

hmmm, i passed here as an L2. although nung time na yun, di ko pa ma-accept yung job kasi currently employed ako. i think that was for an email account. they'll give me a call daw after 2 weeks or so. kaso, wala. haha! nakalimot na ata.

[ii..ii]

what is your email add so that i can send my resume?

[stepehenyan@12]

better do a walk-in it will be much quicker and painless if you fail or pass the test.

[ii..ii]

better do a walk-in it will be much quicker and painless if you fail or pass the test.
thanks. r u one of the employee of rmh?

[ii..ii]

mhrp b yung exam and interview?

[stepehenyan@12]

sa akin lang sa mga na applyan ko na callcenter masasabi ko parepareho lang naman style ng interview yung iba pinaiikot lang. just be yourself as if your having a casual conversation checkout callcentervet thread on how to handle yourself during interviews the Do's and the Dont's. as for the exam practice on your typing skills english grammars.

[ii..ii]

thank you soo much c:

[ii..ii]

anu po yung ady ng rmh so that i can apply thru net

[evuhlprincess]

@ii..ii- anu ba position na inaaplyan mo? well, merong written and oral exam to check your comm skills. then, merong katakot-takot na technical exams. ang daming part eh. mga 3, 4 or 5 ata yun. i almost forgot na. typing exams, meron din but if you failed, ipaparetake naman sa iyo agad yun. kahit di mo masyado masagot yung technical exams, ok lang. i think medyo maluwag naman ata sila sa mga di masyado makakasagot ng technical exams. basta galingan mo sa oral exams!!!

[ii..ii]

@evuhlprincess thanks soo much. .wel, i hve my exam later s ibm. .lotsa gudluck to me. gsto k sna s rmh kso mlayo e. . pro try k p rn if i failed. so you pass all the exam?

[evuhlprincess]

@ii..ii- sana makapasa ka sa exam mo sa ibm. daksh ba yan o yung ibm business services. well, sabi nila nakapasa ako. kung kinuha ko agad yung offer, baka L2 na ako sa rmh kaso, presently employed ako nun and kelangan ko tapusin yung 30 days ko. gusto ko rin sana rmh pero hanap hanap pa rin ng iba.

[tsinitoguy]

matindi pa rin ba ang salary disputes dito sa rmh at kung paano sila ag-kaltas ng tax??? miss ko na rmh. may opening ba for tm position sales? sino na ba ang ops man dyan?

[sunshine892]

pang - revive lang RMH thread - isang spicy story:
:rotflmao: :naughty: :D

kakadismaya naman yung isang accent trainer dito na hindi daw lilipas ang 10 minutes during their class na hindi babanggitin any topic about sex. nung minsan, naasiwa daw yung isa sa mga trainees at tinanong sya, "why do you always talk about sex?"

sagot daw nya "wala naman, i just thought that it would be a way to break off the ice, para maka pag relax tayo para hindi puros serious training" :bop:

ok lang sana kaya lang pati sex life at preferences nya kinukwento nya. sabi ng isang trainee "kailangan pa ba nyang sabihin na favorite time of day nya to do it is early morning, kasi daw mga call center agents work daw at night so wala na time to do it at night pero favorite naman nya morning daw kaya ok lang" :eek:

also, he enjoys torturing trainees and applicants, he brags one story sa trainees nya. nasa elevator daw sila nung kinuwento nya na may napaiyak daw syang applicant during a call simulation. may tinanong daw kasi sya na wala sa available info or data, nung tinanong nya at hindi nakasagot yung applicant sa sobrang nerbyos na din siguro, lalo pa nyang pinahirapan by asking a lot of other questions na hindi related sa product. umiyak ang applicant pero instead of pacifying her, nag irate-iratan pa daw sya. tawa pa sya ng tawa nung nag kwe-kwento sya about this incident. mala-sadista pala eto... *peace*

eto pa, gusto pa yata ng sexual favors (pero pure speculation lang 'to) para makapasa sa training. one friday (just last june '07), inannounce nya sa class na assessment na nya later that evening tapos may konting party sila after to celebrate. he said two people have failed, yung isa he is still considering dahil pwede pa naman daw pagbigyan pero yung isa "miserably failed" daw because of absences. ok, walang question about dun sa nag fail because of absences.

that night, isa isa silang kinausap tapos yung isang nag fail kinausap nya, ok daw lahat ng exams nya, oral, written, pasado daw lahat pero ang hindi nya nagustuhan e yung attitude - so may attitude problem daw si trainee. sabi ko nga ay talagang malaking factor ang attitude.

trainee (no.1) asked kung what she did wrong. the trainor said "remember the time na i was discussing in front, you were sitting in front of me, you stood up and went at the back then you talked to your friends"
the trainee explained, "i was just getting a pen and some paper to take down notes but my friend asked me a question so i answered her but i did go back to my table afterwards"
trainor said "i dont remember because i was too upset already that time" and then he wrote the word RESPECT sa buong white board. masama ang loob ng natanggal na to kasi he emphasized several times na ok lahat, pasado kaya lang yung nga daw ginawa nya. sabi nga nya, yung iba nga sa class, nag te-text pa sa harap nya pero di nya pinupuna. she commented, na she did not know that he was referring to her when he wrote the word "respect" sa board and she said that he should have called her attention right then and there na she was doing something wrong so that she could have known and corrected it immediately and not do it again pero ang sagot ni trainor e, "I was too upset na that time" (no second chances pala sa sensitive na trainor na 'to)
isa pa daw, ayaw daw ni trainor yung introduction ni trainee nung first day nila which was "im -- years old, single but happy"

this trainee is really pretty, looks like zsa zsa padilla and the trainor was very silent daw during their one on one as if waiting for her to say something... maybe to plead???

another incident, isang pang trainee (no.2) nya na nag work before as a reporter sa GMA (also a graduate from UP) kept noticing na mali mali ang pronounciation nya ng words (accent training eto diba) so pinopoint out nya "hey, -----, i think you pronounced it wrong" to which the trainor would reply "ok, ok, please stand up and tell me how it should be pronounced." the word was "circumstances" at that time, when he pronounced it the right way, trainor said "yeah, yeah, you're right, sorry about that, there are just too many things on my mind right now" :rolleyes:
this trainee told him "we are here to learn the correct way (to say the words right) and not to confuse ourselves" to which he would say "yeah, yeah, yeah, sorry about that"

sa inis nung trainee nag resign sya.

etc, etc... madami pa silang kwento pero this will take a whole page...

i suggested na mareklamo sila pero di naman alam kung kanino mag rereklamo and besides feeling nila trainees pa lang sila at namimiligro ang employment nila dito sa RMH. anybody knows kung kanino pwede mag reklamo? or is there such a thing as ireklamo ang accent trainer?

honestly, more than 2 years na ko dito pero di ko din alam kung kanino pwede i-address 'tong ganitong situation.

this is a case of power tripping to the max!

[flafel_boy]

hmmm....interesting story. sana nde eto *** wavemate kong naging accent trainer. barkada ko pa naman un.

i wouldn't be surprised though.:rotflmao: :rotflmao: :rotflmao:

[flip2_0]

pang - revive lang RMH thread - isang spicy story:
:rotflmao: :naughty: :D

kakadismaya naman yung isang accent trainer dito na hindi daw lilipas ang 10 minutes during their class na hindi babanggitin any topic about sex. nung minsan, naasiwa daw yung isa sa mga trainees at tinanong sya, "why do you always talk about sex?"

sagot daw nya "wala naman, i just thought that it would be a way to break off the ice, para maka pag relax tayo para hindi puros serious training" :bop:

ok lang sana kaya lang pati sex life at preferences nya kinukwento nya. sabi ng isang trainee "kailangan pa ba nyang sabihin na favorite time of day nya to do it is early morning, kasi daw mga call center agents work daw at night so wala na time to do it at night pero favorite naman nya morning daw kaya ok lang" :eek:

also, he enjoys torturing trainees and applicants, he brags one story sa trainees nya. nasa elevator daw sila nung kinuwento nya na may napaiyak daw syang applicant during a call simulation. may tinanong daw kasi sya na wala sa available info or data, nung tinanong nya at hindi nakasagot yung applicant sa sobrang nerbyos na din siguro, lalo pa nyang pinahirapan by asking a lot of other questions na hindi related sa product. umiyak ang applicant pero instead of pacifying her, nag irate-iratan pa daw sya. tawa pa sya ng tawa nung nag kwe-kwento sya about this incident. mala-sadista pala eto... *peace*

eto pa, gusto pa yata ng sexual favors (pero pure speculation lang 'to) para makapasa sa training. one friday (just last june '07), inannounce nya sa class na assessment na nya later that evening tapos may konting party sila after to celebrate. he said two people have failed, yung isa he is still considering dahil pwede pa naman daw pagbigyan pero yung isa "miserably failed" daw because of absences. ok, walang question about dun sa nag fail because of absences.

that night, isa isa silang kinausap tapos yung isang nag fail kinausap nya, ok daw lahat ng exams nya, oral, written, pasado daw lahat pero ang hindi nya nagustuhan e yung attitude - so may attitude problem daw si trainee. sabi ko nga ay talagang malaking factor ang attitude.

trainee (no.1) asked kung what she did wrong. the trainor said "remember the time na i was discussing in front, you were sitting in front of me, you stood up and went at the back then you talked to your friends"
the trainee explained, "i was just getting a pen and some paper to take down notes but my friend asked me a question so i answered her but i did go back to my table afterwards"
trainor said "i dont remember because i was too upset already that time" and then he wrote the word RESPECT sa buong white board. masama ang loob ng natanggal na to kasi he emphasized several times na ok lahat, pasado kaya lang yung nga daw ginawa nya. sabi nga nya, yung iba nga sa class, nag te-text pa sa harap nya pero di nya pinupuna. she commented, na she did not know that he was referring to her when he wrote the word "respect" sa board and she said that he should have called her attention right then and there na she was doing something wrong so that she could have known and corrected it immediately and not do it again pero ang sagot ni trainor e, "I was too upset na that time" (no second chances pala sa sensitive na trainor na 'to)
isa pa daw, ayaw daw ni trainor yung introduction ni trainee nung first day nila which was "im -- years old, single but happy"

this trainee is really pretty, looks like zsa zsa padilla and the trainor was very silent daw during their one on one as if waiting for her to say something... maybe to plead???

another incident, isang pang trainee (no.2) nya na nag work before as a reporter sa GMA (also a graduate from UP) kept noticing na mali mali ang pronounciation nya ng words (accent training eto diba) so pinopoint out nya "hey, -----, i think you pronounced it wrong" to which the trainor would reply "ok, ok, please stand up and tell me how it should be pronounced." the word was "circumstances" at that time, when he pronounced it the right way, trainor said "yeah, yeah, you're right, sorry about that, there are just too many things on my mind right now" :rolleyes:
this trainee told him "we are here to learn the correct way (to say the words right) and not to confuse ourselves" to which he would say "yeah, yeah, yeah, sorry about that"

sa inis nung trainee nag resign sya.

etc, etc... madami pa silang kwento pero this will take a whole page...

i suggested na mareklamo sila pero di naman alam kung kanino mag rereklamo and besides feeling nila trainees pa lang sila at namimiligro ang employment nila dito sa RMH. anybody knows kung kanino pwede mag reklamo? or is there such a thing as ireklamo ang accent trainer?

honestly, more than 2 years na ko dito pero di ko din alam kung kanino pwede i-address 'tong ganitong situation.

this is a case of power tripping to the max!

Training Manager of the Account or directly to the HR Manager, if they're any good. The previous HR manager (she) was just pathetic.

[mace22]

ive been calling payroll again..and for the nth time..nobody's answering their extension. Ive been calling last week and it seems like they have some issues regarding answering phonecalls. heck.

i just want to ask if anyone of you knows when is the BEST/RIGHT time to get my back pay. Without hassels or waiting.. (if that is possible) though, it is verified that my back pay was already processed. All I need is the correct day of the week and time of day.

i just want to confirm if it's:

Mondays - Fridays
1pm - 6pm

?????

Please, please i need confirmation. i want to get my back pay asap. thanks for those who would be replying.

[flip2_0]

ive been calling payroll again..and for the nth time..nobody's answering their extension. Ive been calling last week and it seems like they have some issues regarding answering phonecalls. heck.

i just want to ask if anyone of you knows when is the BEST/RIGHT time to get my back pay. Without hassels or waiting.. (if that is possible) though, it is verified that my back pay was already processed. All I need is the correct day of the week and time of day.

i just want to confirm if it's:

Mondays - Fridays
1pm - 6pm

?????

Please, please i need confirmation. i want to get my back pay asap. thanks for those who would be replying.

Welcome back to the light!!! (after resigning HAHAHAHAH)

Got my backpay last year around 4-6pm (or 1pm if you want to encash the check ASAP at iBank Quezon Ave by 2-3pm) on a weekday, all you need is a CURRENT (2007) cedula and a valid ID to get into ELJ for securing a Visitor's ID.

The whole process shouldn't take 30 minutes (if the check is already available, which is at the earliest 1 month after completing your clearance) and request a copy of the items included in your backpay for future reference. GOOD LUCK! =)

[mace22]

Welcome back to the light!!! (after resigning HAHAHAHAH)

Got my backpay last year around 4-6pm (or 1pm if you want to encash the check ASAP at iBank Quezon Ave by 2-3pm) on a weekday, all you need is a CURRENT (2007) cedula and a valid ID to get into ELJ for securing a Visitor's ID.

The whole process shouldn't take 30 minutes (if the check is already available, which is at the earliest 1 month after completing your clearance) and request a copy of the items included in your backpay for future reference. GOOD LUCK! =)



Thanks for replying flip2_0! i really apreciate the information.
you tc. Godbless!! :)

[mace22]

Welcome back to the light!!! (after resigning HAHAHAHAH)

Got my backpay last year around 4-6pm (or 1pm if you want to encash the check ASAP at iBank Quezon Ave by 2-3pm) on a weekday, all you need is a CURRENT (2007) cedula and a valid ID to get into ELJ for securing a Visitor's ID.

The whole process shouldn't take 30 minutes (if the check is already available, which is at the earliest 1 month after completing your clearance) and request a copy of the items included in your backpay for future reference. GOOD LUCK! =)



Thanks for replying flip2_0! i really apreciate the information.
you tc. Godbless!! :)

[taczenvash]

For your info guys....

If you're going to apply in RMH usually it's a 1 day process. I went there around 10 am, took all their exams and finished arnd 3 am for the job offer. It was my first job and the first call center that I went to, to apply. Luckily I got accepted as a Customer Service Representative for their MSN Account.

It's not a good sign if they'll tell you to wait for their call because there is a big chance of not getting hired. But there were some instances when they called people to go back for the final interview/job offer. If I were you, don't just wait. Continue looking for a job.

However... if they will call you, grab the opportunity. They offer higher salary compared to other companies. Also RMH is a good training ground but you have to make sure that you will be focused and that you'll work hard since it is easy for them to kick people out.

FYI... I've talked to a lot of "call center veterans", and they said it's really hard to get in, in RMH. Most of them tried, a lot of times but, they failed. It is a tedious process but you have to be patient. From where I am right now, most of their top agents came from RMH and people were saying that we speak differently compared to other experienced agents who came from other companies.

But like what I've said you have to be focused and you have to work hard because they can kick you out during voice and accent training, product training orany time while you're in a-bay/production. Most of the agents that were hired, were kicked out after a month or two. Lucky for me I was able to stay there for 6 months then, I resigned because of my TM who's a b**** (most of my team mates did the same).

Still I would say RMH would be a great help to anybody when it comes to improving one's self. :bashful:

[tjac19]

For your info guys....

If you're going to apply in RMH usually it's a 1 day process. I went there around 10 am, took all their exams and finished arnd 3 am for the job offer. It was my first job and the first call center that I went to, to apply. Luckily I got accepted as a Customer Service Representative for their MSN Account.

It's not a good sign if they'll tell you to wait for their call because there is a big chance of not getting hired. But there were some instances when they called people to go back for the final interview/job offer. If I were you, don't just wait. Continue looking for a job.

However... if they will call you, grab the opportunity. They offer higher salary compared to other companies. Also RMH is a good training ground but you have to make sure that you will be focused and that you'll work hard since it is easy for them to kick people out.

FYI... I've talked to a lot of "call center veterans", and they said it's really hard to get in, in RMH. Most of them tried, a lot of times but, they failed. It is a tedious process but you have to be patient. From where I am right now, most of their top agents came from RMH and people were saying that we speak differently compared to other experienced agents who came from other companies.

But like what I've said you have to be focused and you have to work hard because they can kick you out during voice and accent training, product training orany time while you're in a-bay/production. Most of the agents that were hired, were kicked out after a month or two. Lucky for me I was able to stay there for 6 months then, I resigned because of my TM who's a b**** (most of my team mates did the same).

Still I would say RMH would be a great help to anybody when it comes to improving one's self. :bashful:


This is soooo true. Magandang training ground ang RMH and even though I had to resign because of issues w/ the management, I am proud to say na product ako ng call center na ito. I worked here for 3 years and when recruiters see the name NCO/RMH sa resume ko, they get impressed. Pero, let me stress na I went through all of the hiring and training processes. Yung ibang agents kc dyan didn't take accent training at all lalo na nung nag mass hiring sila.

[JayR28]

hi, im just wondering .. i heard xbox is mass hiring at the moment, galing ako msn L2 eh, tpos resigned and currently with an in house tech support company.. will i get the 18k like sa msn L2 base pay if i apply for the xbox account?? kasi alam ko 15k lang un eh.. tnx!

[JayR28]

hi, im just wondering .. i heard xbox is mass hiring at the moment, galing ako msn L2 eh, tpos resigned and currently with an in house tech support company.. will i get the 18k like sa msn L2 base pay if i apply for the xbox account?? kasi alam ko 15k lang un eh.. tnx!

[xps_inspiron]

Xbox--astig tong account na to, dito ako nggaling!!! hehehe!!! this account opened the doors for greater oppurtunity and greener pastures. **** nasa dell na ako forever XboxV1_360_&elite ako!!! wave 3 to!!! certified xbox addict!!!

Go go go!!! madali lang yung account!!!

patience is virtue!

[o'ren]

hi guys, rmh din ako. xbox acct
secret na yung LOB. hehe
Sayang nga eh, wala kaming accent training.
3rd month na namin sa Aug 1, so far the
experience is fun. Mababait mga co agents
except for former t2's. hehe

Tama si xps_inspiron , madali lang acct. So far
wala pa naman akong ma isheshare na traumatic
experience sa isang customer.

Maganda dito sa rmh, i'm loving it here. ;)

[bushburn]

Kamusta mga kapwa kong manggagawa sa callcenter!

pasensya na, off-topic lang...I just wanted to take this opportunity to address a personal matter in a public way. Mejo inappropriate pero pagbigyan nyo na ako pls. hehe

I'm looking for a girl, her name is Ann (not entirely her real name, last name withheld), team leader/sup sya sa xbox. She came from MSN b4, then i think she resigned and then she went back. Lean, quiet and very competent with work. Matagal narin sya sa RMH and she's been thru a lot. Those who've been with RMH for a year or so would've probably experienced similar experiences. But this very fine young lady managed to overcome non-work related issues as well as problems with the company... kaya saludo ako dito.

I have a big favor to ask from you guys...If you see her, could you reply to this post telling me how she is (if she looks happy or stressed, if she's doing well). And if you know her, could you do the following for me pls...

1. Pls tell her I said thank you.
If not for her, i wouldnt be where i am now. I'm very grateful for the sacrifices she's made. I could give my whole 13th Month to her and it wont be enough. Don't get me wrong, this is not about money, it just shows how much i appreciate what she has done for me. I am forever grateful.

2. Pls tell her im sorry.
I was a stupid jerk who doesnt know how to take care of what's important. I cannot bring back the past, it caused a lot of pain. But i learned from it and im sure she did as well. No excuses. For what its worth, im sorry.

3. Pls tell her i still think of her.
I still wonder how she's doing, if she's eating well and in good working conditions. She's still the subject of my dreams, most of it. I always catch myself hoping that I bump into her one of these days and have a nice, decent conversation over a cup of coffee.

4. Pls tell her im still here, and I wish her well.
I will always give a hand whenever she needs it. I will drop everything in a heartbeat to help her. Please tell her that im happy for her, that she deserves to be happy. Her successes are well deserved. I wish her well and i dont intend to put her in harm's way, and im not doing this to make her life complicated. Please tell her that whatever happens, I will always be here for her.

I know what im doing is a step short of stalking (or is this stalking already?), but im doing this hoping that I could settle the storm in my heart. I wish one day i could settle whatever it is that needs to be settled.

There's so many things to say, but i guess i'll save it for later.

Thank you, reader for taking this time to consider my request. If this reaches the intended audience, you effort will be very much appreciated.


-A

[tjac19]

Kamusta mga kapwa kong manggagawa sa callcenter!

pasensya na, off-topic lang...I just wanted to take this opportunity to address a personal matter in a public way. Mejo inappropriate pero pagbigyan nyo na ako pls. hehe

I'm looking for a girl, her name is Ann (not entirely her real name, last name withheld), team leader/sup sya sa xbox. She came from MSN b4, then i think she resigned and then she went back. Lean, quiet and very competent with work. Matagal narin sya sa RMH and she's been thru a lot. Those who've been with RMH for a year or so would've probably experienced similar experiences. But this very fine young lady managed to overcome non-work related issues as well as problems with the company... kaya saludo ako dito.

I have a big favor to ask from you guys...If you see her, could you reply to this post telling me how she is (if she looks happy or stressed, if she's doing well). And if you know her, could you do the following for me pls...

1. Pls tell her I said thank you.
If not for her, i wouldnt be where i am now. I'm very grateful for the sacrifices she's made. I could give my whole 13th Month to her and it wont be enough. Don't get me wrong, this is not about money, it just shows how much i appreciate what she has done for me. I am forever grateful.

2. Pls tell her im sorry.
I was a stupid jerk who doesnt know how to take care of what's important. I cannot bring back the past, it caused a lot of pain. But i learned from it and im sure she did as well. No excuses. For what its worth, im sorry.

3. Pls tell her i still think of her.
I still wonder how she's doing, if she's eating well and in good working conditions. She's still the subject of my dreams, most of it. I always catch myself hoping that I bump into her one of these days and have a nice, decent conversation over a cup of coffee.

4. Pls tell her im still here, and I wish her well.
I will always give a hand whenever she needs it. I will drop everything in a heartbeat to help her. Please tell her that im happy for her, that she deserves to be happy. Her successes are well deserved. I wish her well and i dont intend to put her in harm's way, and im not doing this to make her life complicated. Please tell her that whatever happens, I will always be here for her.

I know what im doing is a step short of stalking (or is this stalking already?), but im doing this hoping that I could settle the storm in my heart. I wish one day i could settle whatever it is that needs to be settled.

There's so many things to say, but i guess i'll save it for later.

Thank you, reader for taking this time to consider my request. If this reaches the intended audience, you effort will be very much appreciated.


-A



hello,
it took me 3 whole minutes to think kung sino *** girl...and i know who she is..im no longer with rmh and sad to say, d ko masabi syo kung ok lang sya or what...

ka-team mate ko sya (if im not mistaken), d ko sya ka-close but i can say na yeah, she's been through a lot...let me guess....ikaw *** L2 noh?..kung tama ang hunch ko, you would understand what im saying agad...

kung ikaw nga *** L2 na tinutukoy ko, i would like to assume na you're sorry na for what happened ayt? mahirap para sa isang girl na preggy, na kelangan na nga dumaan sa mood swings tapos kelangan pa harapin ang "jerk" nyang significant other...

tama ba ako?...hindi po ako nakikialam ha...pero nung nsa rmh ako..i was happy to learn na naging TM sya ng XBOX after nya magresign sa TS dept...im happy to learn na she's moved on career-wise..

[bushburn]

Thank you, tjac19. I appreciate that. It's ok that you say these things, and hindi ka po nakikialam. It was my initiative to bring this publicly, so i don't mind.

Hindi po ako yung L2, and im not sure who L2 is. In fact i've never worked with RMH b4. I'm working with PeopleSupport for almost 3 years and she's the reason why i got into this industry.

I'm just a friend who have known her since she was 15, who stuck with her thru think and thin. Unfortunately i had to learn things on my own, which caused significant amount of pain, that we had to part ways.

But im better now. And im only hoping that the next time i bump into her, wala ng awkward moment. That whatever happened in the past stays in the past. It helped us learn valuable lessons and brought us to where we are now.

I wish her all the best...

and all the best to all of you as well!


Thanks again.

-A

[hime]

ive been calling payroll again..and for the nth time..nobody's answering their extension. Ive been calling last week and it seems like they have some issues regarding answering phonecalls. heck.

i just want to ask if anyone of you knows when is the BEST/RIGHT time to get my back pay. Without hassels or waiting.. (if that is possible) though, it is verified that my back pay was already processed. All I need is the correct day of the week and time of day.

i just want to confirm if it's:

Mondays - Fridays
1pm - 6pm

?????

Please, please i need confirmation. i want to get my back pay asap. thanks for those who would be replying.

Hi! This is the comp and ben phone number: 9817514 and you can look for Cathy. She is a nice person to talk to .. but yung iba.. ewan ko na lang. ;)

[blackfluff]

Hi! This is the comp and ben phone number: 9817514 and you can look for Cathy. She is a nice person to talk to .. but yung iba.. ewan ko na lang. ;)
I agree.. Mabait nga si Cathy kahit nuong nasa RMH pa ako para maglakad ng referral bonus nila na hindi ko naman nakuha din.. Pero oks lang.. Medyo matagal nga lang sumagot minsan pero sya at sya rin ata ang sasagot.. heheheh

[stepehenyan@12]

pinakamaganda dyan puntahan mo na lang tatawag ka pa wala naman sumasagot sa hotline number nila. di ko nga alam kung ano silbi nila dyan wala naman sila masyado ginagawa.

[bushburn]

Hello!

tanong ko lang sa mga taga-rmh kung meron kayong Business Dev Department. Yun yung team na resposible for making proposal to prospects. Interested kc ako... :hmm:

Thanks Thanks!


-A

[warlock777]

guys is there someone knows if their looking for tsr???
and if u know the account?????

[stepehenyan@12]

as an applicant you will be taking a tech exam that is if you passed the listening exam and the group interview. it would be better if you arrive at around nine am.

[stepehenyan@12]

actually all applicants who passed the initial exam and the group interview will be taking a tech exam to find out which account will they put you.

[b'LLabong]

magkano starting dyan?

[blackfluff]

depende sa account na mapuntahan mo.. ako nuon 15k tech support, tapos *** nirefer ko n sa collections 18k.. pero ang sahuran dito eh every other friday.. Iba ang bilangan nila.. parang lalabas s 15k na sahod parang 690+ a day..

[shortfuse]

Kamusta mga kapwa kong manggagawa sa callcenter!

pasensya na, off-topic lang...I just wanted to take this opportunity to address a personal matter in a public way. Mejo inappropriate pero pagbigyan nyo na ako pls. hehe

I'm looking for a girl, her name is Ann (not entirely her real name, last name withheld), team leader/sup sya sa xbox. She came from MSN b4, then i think she resigned and then she went back. Lean, quiet and very competent with work. Matagal narin sya sa RMH and she's been thru a lot. Those who've been with RMH for a year or so would've probably experienced similar experiences. But this very fine young lady managed to overcome non-work related issues as well as problems with the company... kaya saludo ako dito.

I have a big favor to ask from you guys...If you see her, could you reply to this post telling me how she is (if she looks happy or stressed, if she's doing well). And if you know her, could you do the following for me pls...

1. Pls tell her I said thank you.
If not for her, i wouldnt be where i am now. I'm very grateful for the sacrifices she's made. I could give my whole 13th Month to her and it wont be enough. Don't get me wrong, this is not about money, it just shows how much i appreciate what she has done for me. I am forever grateful.

2. Pls tell her im sorry.
I was a stupid jerk who doesnt know how to take care of what's important. I cannot bring back the past, it caused a lot of pain. But i learned from it and im sure she did as well. No excuses. For what its worth, im sorry.

3. Pls tell her i still think of her.
I still wonder how she's doing, if she's eating well and in good working conditions. She's still the subject of my dreams, most of it. I always catch myself hoping that I bump into her one of these days and have a nice, decent conversation over a cup of coffee.

4. Pls tell her im still here, and I wish her well.
I will always give a hand whenever she needs it. I will drop everything in a heartbeat to help her. Please tell her that im happy for her, that she deserves to be happy. Her successes are well deserved. I wish her well and i dont intend to put her in harm's way, and im not doing this to make her life complicated. Please tell her that whatever happens, I will always be here for her.

I know what im doing is a step short of stalking (or is this stalking already?), but im doing this hoping that I could settle the storm in my heart. I wish one day i could settle whatever it is that needs to be settled.

There's so many things to say, but i guess i'll save it for later.

Thank you, reader for taking this time to consider my request. If this reaches the intended audience, you effort will be very much appreciated.


-A

First off, I did not come here to merely flame. I'm doing this as a mere reminder of OUR previous conversation wherein you said you would let both of us live in peace. But since you, my dear A, have been persistent enough to actually stalk her again, I have to make things clear to you once and for all.

Secondly, I'd like to know what you HOPE to accomplish by doing this. Do I have to file a restraining order or do I have to personally restrain you myself?

Thirdly, you want to know some facts, I will tell you myself.

1.) When you say it's not about money, are you talking to people who actually know the whole story or to people who are gullible enough to actually believe YOUR version of the story. I'm sure your 13th month pay is not enough. Rent, furniture and pocket money for a prolonged period of time while you abused her repeatedly is simply beyond economics. She is, was and will always be a good woman and you took advantage.

2.) You want to tell her you're sorry, yes? We'll we both know you are. You have been telling her this for the past few years. And like I said previously WE had a conversation about this. WE KNOW YOU'RE SORRY AND YOU LOST YOUR CHANCE A LOOOOONG TIME AGO.

3.) She is alive and well and she prefers that you do not contact her. Your attempts are futile. It is not only offensive but insulting to me. Please be a man and honor what we have previously discussed. It's over my dear A. I am here.

4.) She perfectly believed in you before when you said those things i.e. you'd be there, you'd drop everything in a heartbeat, etc. Sadly, I too have heard all these sweet nothings muttered over and over by some bozo who suddenly decides to leave when he's found another "object" of temporary affection. It won't work this time.

Now for an addendum:

- We are getting married and soon.
- We are moving elsewhere.
- And lastly, once we have moved, she will not have to work a single day of her life again (if she chooses) because I will make sure that she is treated like a queen. She has sacrificed and suffered alot more than she should have. She deserves to be treated royally.

Do not get me wrong, I have had my own share of mistakes in the past and I never would even dare wash my hands of these. I will admit to them fully and suffer the full brunt of my actions (even her constant bickering :hmm: .) I'd be spending the rest of my life trying to erase all those tear tracks I 've made on her face.

You have lost. It IS over. Let her live in peace. She no longer needs ghosts of her pasts haunting her every so often.

Take it like a man, my dear A. Straight up. Grin and bear it. Or is that too much to ask of you?


PS: I have long been a pacifist with a short fuse. But if I have to, I will gladly "make you understand" in person. Lay off it and move on or I will find you.

[shortfuse]

hello,
it took me 3 whole minutes to think kung sino *** girl...and i know who she is..im no longer with rmh and sad to say, d ko masabi syo kung ok lang sya or what...

ka-team mate ko sya (if im not mistaken), d ko sya ka-close but i can say na yeah, she's been through a lot...let me guess....ikaw *** L2 noh?..kung tama ang hunch ko, you would understand what im saying agad...

kung ikaw nga *** L2 na tinutukoy ko, i would like to assume na you're sorry na for what happened ayt? mahirap para sa isang girl na preggy, na kelangan na nga dumaan sa mood swings tapos kelangan pa harapin ang "jerk" nyang significant other...

tama ba ako?...hindi po ako nakikialam ha...pero nung nsa rmh ako..i was happy to learn na naging TM sya ng XBOX after nya magresign sa TS dept...im happy to learn na she's moved on career-wise..

My dear tjac19, I assume you had no idea how the whole story went.

Yes, I was the L2. And unlike your thought out ending (which was clearly not a fact), I stuck it through with her for the past 2 years. It was a rude awakening for me then but I have still decided that it was her I wanted to spend the rest of my life with. I was there throught the whole ordeal. I assume you didn't know we both left the company for a brief period of time. She wanted to come back and when she did, I pushed her too much actually until she became the first agent to become a TM in that account. Pushed her again until she became one of the most efficient people I know. Showed her how to shut off her emotions (partially, though she really can't) and eventually be in her own element.

No, I wasn't "sorry na" after 2 years in hiding, my only regret is I had to make her suffer for s short amount of time and am still making amends for it. I pretty sure I'm never going to hear the end of it from her. But that's perfectly fine with me.

Yes, I was a jerk and I admit to it. But I am a perfectly happy jerk who's about to get married so thanks. ^^

PS: I can't wait for the next mood swing season to happen. This time, I'll be ready. And I hope it's a boy. :bashful:

[Ms.Katie]

Hi!

Former Msn L1 TS agent here!
Kmusta na NCO?

Nakakamiss din magwork sa NCO..
Enjoy ang work..

[blackfluff]

ako din former MSN L1 TS.. kelan *** nagresign??

[Ms.Katie]

2nd week of january this year.. :)
How about you?
who's your TM nga pala?

hmm.. do you know TM badette? I saw her yesterday sa church.. just in case you know her.. :)

[chibiwings]

OK ba dito interme of benefits and Basic pay? i would gladly transfer on this company if ok..since malapit sa bahay namin....Ü

[bluew0lf]

as for me, oks naman. Free meal once you've signed with the comp then after regularization, 5K Bonus for the agents only and may health card ka na - MEDICARD + you can enroll up to 3 dependents which still covers by the company.

[cheewawa]

Which is better? Xbox360 or Amazon-us? I'm really confused... I was hired as TSR of xbox360 for halo3 but due to ramp down we are transferred to Amazon as CSR. We have the same salary and they said we will return to xbox360 on december23 but if we wish to stay at Amazon-us then we could stay... My dilemna is... should I stay or should I go with xbox360? Please help...

[stepehenyan@12]

how do you like it so far in amazon compared to xbox360. do you think? it's a lot easier compared to xbox in terms of work, schedule or is it the other way around?

[cheewawa]

Here's the catch:
Amazon:
Advantages:
warmer people;morning shift(but operation is still 24hrs so there's a possibility that my shift might change);I can say that I'm from the Philippines; most of the customer's are from A/B class but I still get some irate callers

Disadvantages:
Complicated tools compared to xbox(I think because I'm still new);I need to e-mail/call back the customer if I promise that I will contact them after finding a resolution with their concern;Sometimes transfer is usually done by email; I really need to multi task because most of the calls have different issues; Hard to escalate sup calls because of limited supervisors; Need to review/read the updates(a lot of them ^_~);Higher metrics (I used my 10minute break just to document and I tend to have an overbreaK); Queueing because of the holiday season

Xbox360:
Advantages:
User Friendly tools(yeah because it's microsoft); I'm a compsci grad and i like troubleshooting; I can use my break to take a nap; there's no need to call back/email the customer; If the customer says the magic word("Can I speak to your Sup/Manager") I can easily transfer them to Tier2 and tier2 also handles email and outbound calls; If my shift ends, I didn't have to worry about following up on my previous calls; Most calls have the same concern, that I can just copy paste and make a ref# immediately. 15minutes AHT. Lower Metrics compare to Amazon.

Disadvantage:
What if there's another ramp down... there is still a possibility that I will change an account again(but OM said they will not transfer us again..hmm); Congested people on the floor(low growth opportunity since there are really 'good' agents) when I say good... it can ALSO be good looking or good connection... Most customers are irate callers but still tolerable. I can't say I'm from Phil...

....and tomorrow, my TM will need my answer if I will stay or go... DEAL or NO DEAL... help....

[=CeRaVi_CeReS=]

ask ko lang po kung gaano katagal ang processing ng application dito??? 1 day processing po ba or wala pa sa kalahating araw ang processing???

** inosenteng tanong lang po **

[iyah-kin]

when i applied before .. it took me almost 5hrs to finish my application .. tagal ng hintayan kasi ..

[cheewawa]

I decided to go back to XBOX360. For those who want to apply I can refer you just pm me. Sayang din yung referral bonus. ^_^ And, I've got good news sa mga taga pampanga dahil dun ang next branch ng NCO, under construction pa nga lang...

[=CeRaVi_CeReS=]

thanks iyah-kin!!! i'll go there on monday.

[mrsDONUT]

hi there! kamusta naman po ang amazon UK?? i was csr for 3 months there...nose bleed! :)

[CMS_Supervisor]

Any feedback on Xbox management? Mapolitika ba dito? just asking...

[cheewawa]

/\
mrsdonut: Sabi nila mas madali pa nga ang amazon uk compare sa amazon us. I'm from amazon us pero nakikita ko may similarity (parang pareho talaga) din naman ang tools na gamit ng amazon uk. I don't know bakit nasabi nila na mas mahirap sa amzn us kesa amzn uk.

CMS Supervisor: Hmmm... hindi naman mawawala ang politika, siyempre meron din. Pero di ko na iintindihin yun, nung nasa xbox ako hindi ko namamalayan yung oras, parang ambilis. Kaya lang nga maraming disputes dito. Convenient lang kase sakin ang NCO kase malapit sa mga taga north.

[dpcesz16]

uhmm ,mag walk-in po ako, meron pa rin po ba clang opening for DA? en is it 1 day processing? thnx,.

[cheewawa]

Happy Christmas and Merry New Year to everybody... Off ko ***** Dec.25...ansaya-saya ^_^

[Kapow!]

*oops wrong post*

[bluew0lf]

i think meron opening sa DA and they've already adjusted the Salary of these agents to 15K as a starting salary.

[Ice Burn]

My husband is going to be the new manager for the Spanish Collections account. He'll be officially joining NCO next week. He is not pinoy and is curious to think what the employees think of NCO. He is inquiring about the working conditions of NCO. Is it a good environment to work for? Are there any negativities, problems and complaints he should know about? Is the company fair to their employees? Would appreciate your responses. Thank you.

[stepehenyan@12]

I'm thinking how can i go back to NCO! i went awol months ago but i don't wanna end up in my last account which sucks and the client sucks as well i need not mention his name coz this client doesn't even talk all this person does implement his own set of rules. He really doesn't care about his employees all they care about is how to get the money that's one of the reasons i left and my previous product trainer from another accnt warned me about it indirectly.

call me sour grapes but this client is an ahole.

[y0jik0]

eow there guys! okei b ang collections account sa RMH? balak q kc mag transfer jan from convergys. hehehehe...

[new_mamon]

how much is the package for a tech support rep? i have over a year exp in tech supp

[evuhlprincess]

question lang po... tumaas na ba sweldo ng tech dito? last time kasi, 18k for email account. pero, walang allowance T_T

[exxentrick]

ganun pa din ang tech support 18thou....

[LaDY_DaWN]

:lol: good luck sa pay disputes...

[a.kei]

is this company still hiring? ^_^
i would love to apply here kaso i don't have any CC experience pa..this would be my 1st job if ever..im also a college undergrad (took up 2years in a catholic school near the area)
feedbacks please ^_^
I also have a friend here..i think sup na siya..^_^
of course she tells me the company is good..pero as i've read sa forum, i think very rampant ang pay disputes here..is it that bad?
pls feedbacks po...
you could also send it to me in private..thanks!

[archerific]

minimum wage daw dito, with no night diff, for the whole 6 months as a trainee.

[a.kei]

really? urgent hiring daw sila now for their new account..

[FŁąvioŦØЯЯË™®]

NCO Clark Pampanga

Available Positions:
Collections Agents
CSR for XBOX
Entry-level management
Support Positions

Qualifications:
Excellent English Comm Skills
At least 18 yo w/ Highschool Diploma
Computer Literate

Compensation & Benefits
Up to 14k basic salary, 20% ND, Paid training, Meal,
recreation, performance incentives, loyalty, referral
medical & life insurance

Payroll disputes lang daw ba talaga ang problema sa NCO? At naibibigay naman daw?

[archerific]

really? urgent hiring daw sila now for their new account..

yung friend ko, akala niya full pay, pero nung nagtratraining (probationary period) na, minimum wage lang. wala pa day night diff, kahit sa gabi nagtra-training.

every 1 month mga 6,000 lang nakukuha niya.

[tsklet]

nakapag final interview na po ako.. sabi sa amin tatawagan na lang kami..
pero until now wala pa ren..
pero sa bi ng friend ko pag sinabing tatawag sila, tumatawag daw talaga..
bakit po until now wala pa ding call?!

[hellmarch11]

hiring ba tl ** if oo please pm me kung magkano salary ng tl ** salamat

[archerific]

nakapag final interview na po ako.. sabi sa amin tatawagan na lang kami..
pero until now wala pa ren..
pero sa bi ng friend ko pag sinabing tatawag sila, tumatawag daw talaga..
bakit po until now wala pa ding call?!


in my experience, pag pasado ka sa final o initial, right after ng interview sasabihin nila you're for job offer na or you've passed.bibigyan ka na ng sked sa signing of contract/next interview and orientation.


wait until tonight, pag wala usually failed yun.

[stepehenyan@12]

usually kung natapos mo lahat ng interviews exams ng weekdays tatawag yan for contracting signing ng saturday. tonight before saturday tatawag pag pinapunta ka for contract signing . It's too bad i won't be able to go back here in NCO gudluck sa dispute sa sahod.

[tsklet]

at last! natawagan na ren ako after 3 weeks..
antay lang ata talaga mag-open ng new account,, ang fortunately nilagay ako sa xbox kahit wala akong ka-ide idea dun..
start agad ng training..
sarap ng free foods!

[Aces_21]

dba minumum wage dito pag umpisa palang... anu un./.. tsk tsk tsk

[crocifixio]

xbox acct--you will be paid 450/day for the whole training. you can get the basic salary stipulated on your contract when you passed training. aside from the basic pay and night diff, no other benefits here during proby status. your med benefits apply only only when you are a regular employee (after 6months or on your 6month if you survive). guys, if you are techie, knows vpn, windows xp, 2000, vista, LAN, networking troubleshooting, try Siemens at Libis. basic pay is 18K for L1, 23K for L2 plus a lot of benefits on day 1 of training onwards. email your resumesto filipinos_are_great@yahoo.com. this is a one day processing.

[pinoycallcenter]

hi, we would like to invite everyone to join us at http://www.pinoycallcenter.com

......see you there

[tjac19]

My dear tjac19, I assume you had no idea how the whole story went.

Yes, I was the L2. And unlike your thought out ending (which was clearly not a fact), I stuck it through with her for the past 2 years. It was a rude awakening for me then but I have still decided that it was her I wanted to spend the rest of my life with. I was there throught the whole ordeal. I assume you didn't know we both left the company for a brief period of time. She wanted to come back and when she did, I pushed her too much actually until she became the first agent to become a TM in that account. Pushed her again until she became one of the most efficient people I know. Showed her how to shut off her emotions (partially, though she really can't) and eventually be in her own element.

No, I wasn't "sorry na" after 2 years in hiding, my only regret is I had to make her suffer for s short amount of time and am still making amends for it. I pretty sure I'm never going to hear the end of it from her. But that's perfectly fine with me.

Yes, I was a jerk and I admit to it. But I am a perfectly happy jerk who's about to get married so thanks. ^^

PS: I can't wait for the next mood swing season to happen. This time, I'll be ready. And I hope it's a boy. :bashful:

OMG..I just read ur message now lang...
I'm happy na ok na kayo..I'm kinda pro-family kc and although hindi ko sya ka-close..im happy to hear na she'd be spending the rest of her life w/ the guy na mhal nya **** =)

hahaha..another "mood swing season" huh...well, goodluck...

take care of your family dude..they'll be ur most prized possesion ;-)

[orionspear]

kano ba talaga basic dito? kasi naman, kung mababa rin lang, e di inde ko nalang tatanggapin yung JO nila..

[soulsiren]

hmm...some of my friends came from this cc..they had varrying reasons. but there's one reason which they agree on...nagbago na daw how the management deals with their people.is this true? most of my friends were from the first batch of agents who later got promoted but after a while, they still decided to leave the company.

[stepehenyan@12]

paano nagbago ang management as in wala na dispute sa pay? that is a dream come true for nco.

[orionspear]

went there yesterday for the JO.. p_cha, PhP500 na nga lang ang training allowance nila, taxable pa, tapos with matching SSS eklat deductions pang nalalaman.. wait wait, it gets worse.. 2months ang itatagal ng training! ay nako, bahala sila.. di ko tinanggap..

[stepehenyan@12]

2 months? ano accnt yan ayaw mo nun petiks ka for 2 months yan lang masaya part pag nagtraining once you take calls umpisa na kalbaryo mo.

[orionspear]

eh 500/day lang eh, tapos taxable pa ayan, with matching deductions.. no way..

[flip2_0]

may freebie naman eh, paminsan minsan makakasalubong mo mga gwapo't magagandang artista.

:rotflmao: :rotflmao: :rotflmao:

[nujj]

to anyone with RMH: i was at elj bldg. yesterday for my test and interview, fortunate enough to pass and i was told that i have to undergo training somewhere in katipunan and i'll just wait for someone who'll call me up...my query is how long is this training will be and am i going to get paid for it? how much a day would it be?

[blackfluff]

^ wow.. katipunan na ang training?

training depends on what account you will be in.. ako nuon sa msn.. 1 week accent, 2 weeks product.. and then the 1 week abay period..

kapag within the training period, pay is about 500php per day.. then, kapag nasa floor na, *** nasa contract na pay na ang ibabayad nila sa u...

teka, i've resigned a couple of months ago pa.. ganito pa rin ba?

[phaulah]

ask lang po *** RMH ba iba sa NCO Group?

[Ice Burn]

RMH is their former name. It's now NCO Group.

[phaulah]

totoo bang 18k ang salary for collections and maganda ba benefits as what their ads shows at jobstreet?

[Ice Burn]

Well those in the collections do get good bonuses especially if they exceed their quotas. Yung magagaling mangolekta nakaka 30K bonus daw on top of their salaries. Pero siyempre it is hard work to collect debts.

[nujj]

tnx 4 d info blackfluff...i don't have any cc experience yet and don't have any idea about how things work
to those who are currently employed with nco group pls share some inputs...tnx

[phaulah]

lahat ba ng outbound may quota?

[chinito_henson]

nagapply ako for collections agent dito. balak ko pumunta dun tom, pano ba ang gagawin ko, sang floor ba? resume lang naman kailangan diba? anyway, nagtrabaho nako dito dati, yung temporary employment ng xbox nung dec. pasagot naman asap nco people lalo na yung mga nasa collections. at nagbago na din ba caterer sa pantry? lahat kasi ng luto nila matamis, mamatay ka ng maaga sa diabetes.:rotflmao:

[nujj]

can anyone enlighten me about this?
I was at elj bldg last tuesday april 15 about 1pm.
I passed the listening exam, reading comprehension and during the group interview were down to 6 peeps. It was at this point that the interviewer asked us to tell something about ourselves for 1 minute and another 1 minute for his own query. After that the interviewer left us and told that he'll be back in 5 mins after his assessment. Someone came after 5 mins and he told me to follow him and told me that i was only the one who passed the group interview. He then gave me a flyer and i was told to attend a training and he said that it is only what he could do for the moment. Upon reading the piece of paper it's about Word Class Learning Center located at Katipunan.
I will then have to wait for their call when the training about it will commence. He also mentioned that after my training in Katipunan i'll have to report back to NCO. I thought all the while that this is the actual training but i am wondrin why i have to attend a grammar, accent neutralization and business writing and communication training. I am now at a lost what's gonna happen next. I'm also confused if I really did make it last wednesday. If so, why are they sending me to katipunan? I hope current peeps from NCO with gracious hearts, if they won't mind, help me out with this. I need to know what's in store for me.
Thanks a lot.... :confused:

[chinito_henson]

^ anong inapplyan mo?

[nujj]

collections agent, the one advertised from jobstreet...i'm really at a lost if i'll have to wait for their call or try my chances with other cc's

[chinito_henson]

im applying for that same position. anu ginawa mo pagpunta elj, san ka dumerecho? makapunta nga bukas.

[cheewawa]

nagapply ako for collections agent dito. balak ko pumunta dun tom, pano ba ang gagawin ko, sang floor ba? resume lang naman kailangan diba? anyway, nagtrabaho nako dito dati, yung temporary employment ng xbox nung dec. pasagot naman asap nco people lalo na yung mga nasa collections. at nagbago na din ba caterer sa pantry? lahat kasi ng luto nila matamis, mamatay ka ng maaga sa diabetes.:rotflmao:

For recruitment, go to 4th Floor, ELJ Bldg. We still have the same caterer... Simply Delicious *** name... minsan nakakasawa na rin yung ulam kaya nakakaipon ako ng chips... heheheh

[chinito_henson]

ah okey, tsalamat. ako din may chips pa.:lol: pero sana pagpasa, umpisa kagad, sayang oras. at pakilinaw naman kung totoong 500/day na taxable ang allowance sa training for 2 months kasi parang ampangit naman nun. iniisip ko tuloy magxbox nalang uli since galing nako sa account na yun at dami ko kaibigan.

[chinito_henson]

ah okey, tsalamat. ako din may chips pa.:lol: pero sana pagpasa, umpisa kagad, sayang oras. at pakilinaw naman kung totoong 500/day na taxable ang allowance sa training for 2 months kasi parang ampangit naman nun. iniisip ko tuloy magxbox nalang uli since galing nako sa account na yun at dami ko kaibigan.

[chinito_henson]

ah okey, tsalamat. ako din may chips pa.:lol: pero sana pagpasa, umpisa kagad, sayang oras. at pakilinaw naman kung totoong 500/day na taxable ang allowance sa training for 2 months kasi parang ampangit naman nun. iniisip ko tuloy magxbox nalang uli since galing nako sa account na yun at dami ko kaibigan.

[cheewawa]

^ I don't have any idea about 500/day. During my time, 2 days lang yung comm. training and 8 days for product training at sa 4f lang kami. I'm from xbox360 hardware, so far enjoy naman kase madali lang yung account... I think hindi pa naghhire sa xbox... meron na rin kaseng xbox sa pampanga...

[chinito_henson]

ah ok, ge punta ako bukas. anyway, matagal kana ba jan? anung team mo? kung kilala mo sina tl eugene, at si cha at tisha ng T2, pkisabi hi. eh yung asungot na si anton anjan pa ba?

[cheewawa]

hehehe.... balita ko si TL eugene (dati syang T2) nasa pampanga na daw... marami rami rin kse ang lumipat ng NCO pampanga... kaya may ibang mga team na nag merge... mag 8 months na ko dito... marami na ring T2 na nag resign kaya yung 3 kong ka wave T2 na...

[chinito_henson]

ah ok, anyway sinabi na nga din *** nya na balak nyang palipat ng pampanga since tigadun ***. hmmm, cge punta ako jan bukas, mabilis lang naman ito diba, tapos ng isang araw? iba kasi yung dinaan kong application nung december kasi mabilisan yun.

[cheewawa]

ok... Goodluck! :)

[stepehenyan@12]

for those who wish to be in collections you need to pass the exam for you to be a certified collector which is required by american law. getting a job offer is just the beginning. collecting debts is another thing. but the incentives are rewarding if you can collect.

talaga katipinan nagtraining nagkulang nanaman siguro ng rooms sa nco.

[bayen]

sino taga NCO dito sa clark field pampanga. tanong ko lang magkano sweldo ng mga agents? magkano sweldo ng mga trainers?

thanks

[tonkitoink!]

Hi guys, paki share naman kung may pay disputes pa rin sa company na to and how grave is it? Binibigay ba nila *** kulang pag nag dispute ka? Contract signing ko na kasi this week. Thanks!

[libelmont]

Ask q *** guys what to expect doon sa cnasabi niLang Near Hire Communication training ** sa NCO cLark, supposedLy I am required to attend the training after nung 1,2,3 or 4 step nung application luckily I passed but not my communication skills kaya sbi nila hahasain p dw...I wonder if pareho *** toh jan sa quezon city.. Nway kakaopen *** nLa ** first wik of apriL I think..

[silvertooth]

Can anyone of the good NCO peepz confirm if they conduct thorough background checks of their outside hires for TLs, OMs, and SOMs?

Thanks!

[crave9876ph]

I had a fantabulous and magnificent experience with this company - the NCO. I was at the SM Clark last Sunday (April 20) to meet a college friend. we both graduated from UP Pampanga. Then i go online to check my inbox (yahoo) for any messages i might have received. Jobstreet had sent me an invitation to apply at NCO Group for Team Leader position in Clark. I was hesitant at first since im currently working as a QA Team Lead (Teleperformance). But out of curiosity i still click some tabs on the ad and sent my application for the position online. Then me and my friend parted ways around 1am (april 21) because i still have work at 4am (Teleperformance). Then an HR representative called me to have my initial interview (yes! at 1am). i was hesitant at first to believe that this guy is conducting an interview since he is using a mobile phone. He told me that is the company mobile phone. I asked him if he's comfortable to speak with me since i was at Dau Bus Terminal that time. He said yes! We had a struggle talking to each other since there were noices on my background and i can barely hear him. We finished talking over the phone and he invited me for another interview with the Operations Manager at 1pm (April 21 - yes! Same day!). So after my shift at Teleperformance i went straight to ELJ building for my appointment. I had like a 45minutes Operations manager. People from Clark site actually called me on my phone. then later at 4pm i got the job offer. i will be starting this May 5.

This is a cool experience for me. I was phoned in, invited for an interview, and got the job all at the same day. I you guys gonna ask me for my basic rate? it is pretty better than my current sallary. i wasnt expecting it since i will be working in Pampanga. But my package is good. with overtime (which is not always given to members of the support team), free meal, allowance and benefits. I am so excited working here.

[babyloves_78]

I received a call earlier from this company and they interviewed me over the phone. tom, i already have a scheduled interview, 1pm. I'm hoping to pass for the interview tom since this will be my first time applying in a call center. wish me luck... :)

[chinito_henson]

I had a fantabulous and magnificent experience with this company - the NCO. I was at the SM Clark last Sunday (April 20) to meet a college friend. we both graduated from UP Pampanga. Then i go online to check my inbox (yahoo) for any messages i might have received. Jobstreet had sent me an invitation to apply at NCO Group for Team Leader position in Clark. I was hesitant at first since im currently working as a QA Team Lead (Teleperformance). But out of curiosity i still click some tabs on the ad and sent my application for the position online. Then me and my friend parted ways around 1am (april 21) because i still have work at 4am (Teleperformance). Then an HR representative called me to have my initial interview (yes! at 1am). i was hesitant at first to believe that this guy is conducting an interview since he is using a mobile phone. He told me that is the company mobile phone. I asked him if he's comfortable to speak with me since i was at Dau Bus Terminal that time. He said yes! We had a struggle talking to each other since there were noices on my background and i can barely hear him. We finished talking over the phone and he invited me for another interview with the Operations Manager at 1pm (April 21 - yes! Same day!). So after my shift at Teleperformance i went straight to ELJ building for my appointment. I had like a 45minutes Operations manager. People from Clark site actually called me on my phone. then later at 4pm i got the job offer. i will be starting this May 5.

This is a cool experience for me. I was phoned in, invited for an interview, and got the job all at the same day. I you guys gonna ask me for my basic rate? it is pretty better than my current sallary. i wasnt expecting it since i will be working in Pampanga. But my package is good. with overtime (which is not always given to members of the support team), free meal, allowance and benefits. I am so excited working here.

wow, your written english is fantabulous. TL? :rotflmao:

[nujj]

I received a call earlier from this company and they interviewed me over the phone. tom, i already have a scheduled interview, 1pm. I'm hoping to pass for the interview tom since this will be my first time applying in a call center. wish me luck... :)

goodluck to you... :)

[bayen]

Hi guys,

is there anyone here who can help me get into NCO? they have just opened here in clark and i'm interested applying as a trainer for one of their technical account. galing ako etel before. tech trainer na now sa isa sa mga call center dito rin clark. if there is anyone here na willing ako tulungan im be very thankful.

thanks

[tonkitoink!]

Guys, please update us naman kung ganito pa rin dito. Kasi Im still thinking if I will be signing my contract. I got a copy of the resignation of an agent years ago from another site. I hope you can give me feedbacks.

Thanks!

TO: Head, Human Resources Department
RMH Teleservices Asia Pacific, Inc.
RE: Resignation Letter for *************


Dear ****,

It is with the greatest satisfaction that I am informing you of my resignation effective thirty (30) days from now on 14 January 2006.

Why am I resigning? I believe the more appropriate question is, “How could I not resign?” or, “Why didn’t I resign sooner,” or even, “Why did I ever take this job in the first place?” Since it would take more time and effort than I am willing to spend listing all the reasons for my resignation, I will be listing only my major grievances. They are the following:

(1) The company is incapable of meeting its basic responsibility of paying me right.
(2) The company treats its agents as machines instead of human beings.
(3) The company does not provide the proper tools, facilities, and resources that we require as agents to fulfill our function as technical troubleshooters.

For the first point, I have never been paid right by this company. Despite the fact that I have filed repeated and numerous disputes, the company has seen fit to ignore the hours of work that I have rendered. I am not the only one experiencing this problem and I would like the company to consider what it does to the morale of its agents whenever this happens. When we are not paid right, we have to look for other ways to compensate for the company’s incompetence so we can cope with daily expenses and pay our bills. Add to this the fact that the company has the sheer and utter gall to demand that its agents render Mandatory Overtime (without sufficient notice) on a daily basis when it cannot even pay them right. Mandatory Overtime definitely does not equate to Mandatory Pay in this company. This, I suppose, is only reasonable since it cannot even correctly compute the Regular Workdays or pay the basic salary, much less any overtime rendered.

For the second point, I know of no other company that asks its agents to render Mandatory Overtime on a daily basis. Also, there are new policies and procedures implemented almost every week which leads me to wonder if the company even knows its own mind or is capable of making a decision and sticking to it. While I understand the need for a process update, one has to give a certain procedure a chance and enough testing time to see if it proves effective before implementing a new system which, in turn, will be changed a bare few weeks later. Add to this the fact that the information dissemination process appears to consist entirely of floorwalkers shouting certain announcements for certain things such as emerging issues, mandatory overtime, and the like. This is by no means an efficient procedure since agents who are on call are distracted from their customers and thus cannot focus on what their customers and the floorwalker is saying. That is, of course, if the agents are even present at their stations and are not on break or lunch. Thus, you cannot fault agents for their lack of awareness of certain updates when this is the favored method of communication. Also, many of my fellow agents have been accused by workforce that they are lying when they say they are not trained for a particular medium or that they are on Aux 6 because they are answering e-mail service requests. It is not simply enough that we are supporting mediums and issues that we were neither fully trained (or, in some cases, not even trained at all) nor getting full support for, we are also being accused of being liars. We are already exhausted from the stress of troubleshooting difficult issues. Add to this the additional demands of rendering mandatory overtime everyday and the demoralizing attitude of workforce towards us and I believe this accounts for a large percentage of the unusually high attrition rate.

For the third point, I accepted this position because I was assured that I would be answering only e-mail messages only to find myself taking in calls a month later. Suddenly, I find myself supporting mediums that I have not received sufficient training for, not to mention supporting new services such as MSN Web Messenger, Messenger for Mac, and the like. I also find it laughable that we are supporting Messenger for Mac when there is only one Mac station on the floor and in a very remote area at that, not to mention that only Subject Matter Experts can log in to the Mac and that it doesn’t even have DSL connection. This is particularly trying for those on the mid-shift since none of us have ever encountered a SME on our shift. This company has the worst facilities that I have ever seen from the air-conditioning system (or lack of it) to printing and photocopying equipment (or lack of it), not to mention the utter lack of certain basics common to other call centers such as free coffee. Of course, the basic things that we need to fulfill our function as technical troubleshooters are not even reliable. If the tools are not down, they are slow. If they are working, we are not allowed access to them. If the tools are upgraded, they work for the worse and should actually be called downgrades. Needless to say, I believe we should start troubleshooting our own issues before we even have the nerve to start troubleshooting our customer’s concerns.

I do not think that you even realize what you are losing in me as an agent the same way you did not realize what you were losing in other agents. The same way you do not realize what is driving your agents away. In my previous company, the Operations Managers and the American clients themselves held monthly formal meetings with agents to discuss issues on the floor for company-wide policies and account-specific standards respectively. This was aside from their informal one-on-one talks with us. They gave us better tools, higher pay, and higher tax-free allowance. Without our even asking for it, they also gave us higher incentives, better prizes and giveaways, special events, a shuttle service that would pick us up during storms, and a host of other things. In this company, I do not see any effort from upper management to understand the issues and demands that they are placing on their agents who are the backbone of operations and who bear the brunt and the blame for everything.

For an organization that has customer satisfaction as its main target, I find myself wondering if the company has ever asked itself or really done something about agent satisfaction. If you ask the agents on the floor, a great majority are staying because they believe they have no other options or that this is the best they can make of a bad situation. At the risk of sounding arrogant, I am not your average agent. An average agent doesn’t finish 45 to 60 service requests a day. An average agent doesn’t work 72-hour work weeks. I have other options and, more importantly, I am not afraid to take them. I have many skills and I am neither afraid of utilizing them nor am I afraid of learning new skills. Unfortunately, unlike the previous companies that I worked with, this company consistently fails to recognize the effort and dedication that I have put in my work. Hence, there can only be one solution as I no longer wish to be associated with a company that I neither trust nor respect since it has never given me cause to do so.

As I write this letter, I am getting a lot of feedback from my fellow agents that I should not render 30 days notice and I must admit their arguments make a lot of sense. That a company that has never been able to pay me properly will be likewise incapable of paying me my separation pay or tax refund. That their previous teammates who resigned were not paid their separation pay. However, despite my problematic financial situation, I have never compromised my principles for money. I believe in due process even if the company has never given me like treatment. I believe in it and I practice it and I am better than this company. Thus, I am giving sufficient notice so that this company can find another unfortunate agent to replace me.

I cannot even say that I enjoyed my time here or that I learned new skills that I can apply to another position because I have not. I cannot think or say anything good about this company and I am not the kind of person who can continue working for a company that I no longer respect. I cannot even expect the company to pay me the correct amount for my separation fee (if at all) seeing as how it cannot even properly pay my basic fee. Let’s not even go into all the overtime that I rendered.

I can no longer live on false hopes and promises. I cannot even work out an accurate budget due to the amount that is always missing from my pay-slip. I have myself to think of and a family to feed. I could go on and on with my list of grievances but I do not wish to waste any more of time on this the same way that I wasted a lot of time filing payroll disputes that were never paid. Since the company has failed time and again to recognize my rights as an employee and as a human being, there can be only one inevitable conclusion.

In summary, I look forward to my freedom with the utmost eagerness and satisfaction.


Sincerely,




********************
A Very Disappointed Agent
L2 E-mail and MSN Messenger
Mediums: E-mail, Phone, Chat
Employee Number: *******
***************@msn.com

[stepehenyan@12]

toinkitoink>>>>>sige submit mo yan kung yan ba totoo why not grievance mo yan sa nco naging product trainer mo ba si benjo sa msn?

[chinito_henson]

toinkitoink:

this was 2 years ago. i dunno now but i think the management has already made amends with regards to the grievances of employees. i worked there last december and it was a good experience by the way. tsaka walang naging problema sa pera, mabilis ang release ng suweldo hehehe, 30k pronto. rapsa.:lol:

[tonkitoink!]

So mukhang naayos na ang management. hmm

[bayen]

anyone from nco clark here?

[nujj]

start na ng english proficiency training ko this coming wednesday at katipunan for 10 days...after this, what's next? :confused:

[IcYwAtEr]

Ako masaya na ko dito kahit ang dami na namin hawak na account. Dati MSN Tech Support lang kami na nagin MSN UA [combination of tech support and customer service] tapos ngayon may pumapasok na MSN UK and Canada. Next time ano na kaya??? :bashful: :rotflmao: :bop:

[nujj]

Ako masaya na ko dito kahit ang dami na namin hawak na account. Dati MSN Tech Support lang kami na nagin MSN UA [combination of tech support and customer service] tapos ngayon may pumapasok na MSN UK and Canada. Next time ano na kaya??? :bashful: :rotflmao: :bop:

kailan ka pa jan? ok naman ba ang policies nila? management ok naman? :)

[arselpaul]

Hi.. A.P. here from Nco clark..A-bay na namin tomorrow, hai..

[libelmont]

Bro, iLan na account jan sa cLark? from angeLes ** and would-be trainee p *** sa may 5,,enjoy b jan o toxic na?mrami n b reguLar?:confused: :confused:

[silvertooth]

Bro, iLan na account jan sa cLark? from angeLes ** and would-be trainee p *** sa may 5,,enjoy b jan o toxic na?mrami n b reguLar?:confused: :confused:

Not from NCO, but they have 3 accounts, T-Mobile, Collections and their gaming account.

[libelmont]

Not from NCO, but they have 3 accounts, T-Mobile, Collections and their gaming account.

fair enough,at least may idea nq *** 2 expect, qng sakaLing makaabot man s point na mgka - J.O....very much appeciated!*okay* *okay*

[IcYwAtEr]

kailan ka pa jan? ok naman ba ang policies nila? management ok naman? :)

Matagal na din ako, ***** mga 1 year and 5months:bop:

[IcYwAtEr]

as far as i know un mga account sa NCO clark are the following : T-Mobile for telecommunication, Xbox for the gaming Console and GE for Collection . Kasi yun ang collection na meron sa Quezo City. :bop:

[nujj]

1st day of training this morning at katipunan...all i can say is that it's really disappointing :grrr:

[IcYwAtEr]

1st day of training this morning at katipunan...all i can say is that it's really disappointing :grrr:

Bakit ano ang nangyari?

[nujj]

Bakit ano ang nangyari?

panu ba naman kasi we expect that ok na ang 10 day training na un for english proficiency but u know what? at 8am yesterday may i.q. test pa and english comprehension na inabot ng about 1 1/2 hour then after that panel interview na naman just like sa NCO sa abs na may mga tanung tanong ng kung anu-ano kaya may pressure na naman. They call this as pre assessment and after that if ever we pass we will receive a txt message later that night to inform us if we still be back on friday or tanggal ka na. That's why the whole day we were holding back ourselves during the training kasi nga were not sure pa kng pababalikin pa nga kame. I received a txt last night at 7pm congratulating me that i'll be returning daw on friday. It's really unfair to the others or kahit sa'ken if ever d ka nkapasa sa pre assessment ek-ek na yan. We waited for 2 weeks to be called for this training and during that time i tried applying to another cc just in case na d ko nga maantay ang training ng nco. I was suppose to start training also with another cc but NCO pa rin pinili ko kasi nga this was my 1st choice so i let go of the other although may pay pa nga ang training dun......Now my point is, sana man lang during the time of our application at NCO *** courtesy man lang sana to tell us na d pa rin sure ang training na un kc may pre assessment pa para naman nakapagplano pa ng iba...... :grrr:

[chinito_henson]

booo!lolx sabihin mo sa trainer nyo next time hehehe. ako nga tinamad ng pumunta, tumawag na ng minsan pero hindi pa rin tumawag uli, pending parin *** application para sa collections. tas hindi pa din nagbabago, may telepono, ala namang sumasagot. putek!:rotflmao: hehehehehe.

[IcYwAtEr]

ganun? ang hirap na pala magapply sa NCO kasi nun nagapply ako ang bilis lang...

Ang balita ko and confirm na toh. XBOX, T-Mobile and GE ang mga account sa Clark.

[chinito_henson]

nujj, kmsta nagstart nba training mo sa NCO? andito ako ngayon, nagsneek lang sa net sa training room hehehe. naiinip ako eh, antagal ng job offer nung isang company saken. collections ka diba?

[stepehenyan@12]

so lumawak na rin pala msn bago lang yan universal agent na yan nung yung ka wave ko na incorporate sila dyan sa UA kaso di mo ramdam yung sahod me dispute imagine natutulog ka sa bahay tatawagan ka para mag mandatory overtime pero pag nakita mo sahod mo paran wala nagbago pumapatak lang ng 6kplus bi weekly malapit nga sya sa bahay ko pero you don't reap the benefits siguro kinakaltas nila sa pambayad sa caterer sa canteen.

[hilong_talilong]

@tonkitoink!: i was with nco for around 8 months. that was more than a year ago. at noon kumakalat na yang email na yan. hahaha! i was part of wave 1 of the now dead windows live account. kami pang wave 1 ang unti-unti nilang tinanggal para makapag-hire *** ng mga bago and offer a lower pay. i miss my smart *** batchmates but i don't miss rmh.

[nujj]

nujj, kmsta nagstart nba training mo sa NCO? andito ako ngayon, nagsneek lang sa net sa training room hehehe. naiinip ako eh, antagal ng job offer nung isang company saken. collections ka diba?

nice to hear from u chinito...i'm still at katipunan wrapping up my english comprehension training. By wednesday i'm through with it and i'll hope to be endorsed by the trainers here to NCO without a glitch. Medyo mahirap din pala training dito if ur a newbie pagdating sa call sim .....i'll buzz u if ever andyan na ko sa NCO....collections, yup...kaya lang baka magbago, hirap pala pag outbound...i'll also try xbox if it's available...:)

[bergstein]

hi, may opening po ba for any tech account for rmh(based here in Metor manila), saan pwedeng mag-apply? thanks'

[chinito_henson]

nice to hear from u chinito...i'm still at katipunan wrapping up my english comprehension training. By wednesday i'm through with it and i'll hope to be endorsed by the trainers here to NCO without a glitch. Medyo mahirap din pala training dito if ur a newbie pagdating sa call sim .....i'll buzz u if ever andyan na ko sa NCO....collections, yup...kaya lang baka magbago, hirap pala pag outbound...i'll also try xbox if it's available...:)

ahh ok. tatawag na lang daw para sa sked ng interview with the account manager. ilang araw ka bago tinawagan after mo magexam at interview? medyo hassle lang kahapon, wala na yung mga kilala ko, nangawala na kaya naghintay pako kahapon. pinaulit pa yung 3 exam at 2 interview eh tapos nako dun last year pa. labo nga eh.

[hilong_talilong]

is archie from xbox still around? the tall smart guy with the big voice.

[coldfit]

1st day of training this morning at katipunan...all i can say is that it's really disappointing :grrr:

dude..kaya ka pinadala sa katipunan para ma polish pa *** comms skills mo. meaning nun initerview ka, sablay pero they are thinking kaya pang madevelop un comms skills mo....

tyaga lan dude..

[chinito_henson]

si pagkakaalam ko, si archie ay nasa xbox pa pero madami nawala, yung iba nalipat sa clark, yung iba ewan ko. hiring ang nco ngayon for collections, inbound sales at xbox uli. apply na.

nujj:

kala ko naman actual training ka na. so ala ka pa pala job offer? dalawang araw lang ako. pumirma nako kontrata kanina, may 16 start. collections, wave 4. gudlak sayo, tyaga na lang. hay, balik nco na naman ako hehehe.

[mrsDONUT]

"(2) The company treats its agents as machines instead of human beings."


this is true! :lol:

in my experience sa account nmin before.. pero ngyon ok **** n daw ang management... *okay*

okay nga ba??? :rotflmao:

[nujj]

si pagkakaalam ko, si archie ay nasa xbox pa pero madami nawala, yung iba nalipat sa clark, yung iba ewan ko. hiring ang nco ngayon for collections, inbound sales at xbox uli. apply na.

nujj:

kala ko naman actual training ka na. so ala ka pa pala job offer? dalawang araw lang ako. pumirma nako kontrata kanina, may 16 start. collections, wave 4. gudlak sayo, tyaga na lang. hay, balik nco na naman ako hehehe.

nice to hear that from you chinito buti ka pa start na,,, pm mo naman sa kin magkano offer nila *** sa collections....yup ala pa ako j.o. but i'm confident malapit na yan, tyaga nga lang...keep u posted pag ok na lahat *okay*

[nujj]

dude..kaya ka pinadala sa katipunan para ma polish pa *** comms skills mo. meaning nun initerview ka, sablay pero they are thinking kaya pang madevelop un comms skills mo....

tyaga lan dude..

yaah ur right dude...tyaga nga lang talaga :bop:

[chinito_henson]

depende sa bargaining skills mo. kapag may job offer na malalaman mo din. i got the figure posted in jobstreet. just pass your training first and then saka mo na isipin yung mqkukuha mong sweldo.;)

[citrix_user]

galing ako dito. may free meal *** kaya lang mejo nakakasawa rin kaya minsan mapipilitan kang magbaon or kumain sa labas. pano ba naman *** beef steak nila kahapon eh beef steak din ngeon na pinalitan ng pangalan. ex. american beef steak kahapon ***** korean beef steak na. ang lupit diba? pero hindi naman kasalanan ng management un, *** caterer ang may kasalanan nun. hehe

[hime]

^agreed. this was where my call center career started. i must admit, yung unang batch ng MSN TS are the best times that I had from TS, nung nadagdagan and madami na din nag-resign, wala na masyadong kwenta.

[nujj]

depende sa bargaining skills mo. kapag may job offer na malalaman mo din. i got the figure posted in jobstreet. just pass your training first and then saka mo na isipin yung mqkukuha mong sweldo.;)

chinito,...just got my j.o. collections din ako wave 42, my start will be on may 23..musta na? I told you makukuha rin sa tyaga.... *okay*

[chinito_henson]

very good. i already started yesterday. see you on the floor soon.

[patty*chester]

hey.. gonna apply this coming monday sa nco... and im planning.., sa collection, my friend told me na may 3 weeks training dw.. is it true, and how much is the base pay.. do they have night diff?

[chinito_henson]

^ 3 weeks of training for collection. you'll know the basic pay once you get there. you could pm me your name and contact # including all your friends who are interested in applying, ill refer you, hati tayo.hehe :okay!:

[aznhudaz]

hey guys, im from 5th floor, group eb naman tayo, wakekekeke...... musta naman jan, ang daming comment sa NCO, wakekeke, pero ok lang, wakekeke, kanya kanya lang na diskarte yan, wala namang madaling work and isa pa, oklang naman dito, ewan ko lang sa ibang account, collections kasi ako dito eh....:D andito ako sa station ngayon, wakekekeke..... nakaw lang...

[p_m_s]

hay nako dming hinaing ayos sa nco...dito ako natuto..ü at ok ang management dito...mababaet lang politics...at higit sa lahat d ako nagsasawa sa pagkain nila sa pantry...ay meron pa...sobra *** sweldo ko pagminsan ehehee..***** kasi sa sobrang kakamadali sa paglabas ng sahod gaya mamaya! sweldo nanamana ahoahooo.!!!

[olweiz_a_jinx08]

may day shift ba dito?

[firewolf_omega]

May pure email and chat support po ba dito? *** di mg phone support?

[aznhudaz]

eom na, kamusta naman yung mga collector jan sa NCO, goal ba???? wakekekekeekek.....

[bergstein]

ask ko lang kung anung accounts have an opening?

[nimbus]

May pure email and chat support po ba dito? *** di mg phone support?

nung panahon na andun ako, meron pure chat lang. pero eventually pinag phone at chat support na rin kami.

ngayon yata merong pure email lang. pero di ko sure.

[ch!ll_b!ll]

i work here as a collections agent... ARM purchase... the salary is really good... and they are very generous when it comes to incentives... you can earn as much as 75k or more... il be resigning next week anyways.. 18mos is enough... bye bye nco...:bashful:

[ch!ll_b!ll]

eom na, kamusta naman yung mga collector jan sa NCO, goal ba???? wakekekekeekek.....

oi aznhudaz!!! hindi na tau seatmate mayang gabi.. haaay.. di na rin tau sabay ng break... mamimiss kita....:mecry:

[bunchkin]

si pagkakaalam ko, si archie ay nasa xbox pa pero madami nawala, yung iba nalipat sa clark, yung iba ewan ko. hiring ang nco ngayon for collections, inbound sales at xbox uli. apply na.

nujj:

kala ko naman actual training ka na. so ala ka pa pala job offer? dalawang araw lang ako. pumirma nako kontrata kanina, may 16 start. collections, wave 4. gudlak sayo, tyaga na lang. hay, balik nco na naman ako hehehe.


ask ko lang.... sabi mo balik NCO ka na naman... bakit ka umalis dati? kung okay lang malaman ko?

[aznhudaz]

oo nga eh, sobrang yaman mo na dahil sa collections, wakekekeke.......

[ch!ll_b!ll]

yaman ka jan!!! di naman ******!!!:bashful:

[!nquedrops]

ch!ll b!ll, hay....aalis kn....pange nmn pdc's oh.. joke lang :p

[strawberry18]

si archie ba yung matangakad na maitim na trainer? i miss him... cute nya e. :)

[nimbus]

si archie ba yung matangakad na maitim na trainer? i miss him... cute nya e. :)

si lester yun.

[strawberry18]

hay... kahit nakalimutan ko na name nya, di ko makakalimutan itsura nya. hahahah! grabe! can't stop thinkin' bout him. Miss ko tuloy NCO lalo na lester. andun pa ba sya? grabe his smile! argh! waaahhh!!!

[aznhudaz]

si chill bil na yugn bagong trainor ng collections kaya siya aalis inque,,,,,, wakekekekeke

[ch!ll_b!ll]

hahaha... as if naman aznhudaz.... la ako planong magtrainor... di nga ko nagbalak magtl or tm eh... haaay.... tagal ng 12... alis na ko.... huhuhuhu....

[!nquedrops]

nakakapgod pumetix:p

[!nquedrops]

aznhudaz, ndi daw ** e..pero feeling ko ** un (at talagang pinilit):p

[ch!ll_b!ll]

nakakapgod pumetix:p

korek!!!! badtrip pa puro ivr... sayang lang *** oras... buti na lang hindi blocked tong PEX... im soooo bored!!!:bop:

[aznhudaz]

ndi na nga ako nagfofocus kaninang ivr, hays, puro pex na lang ako, yung kabilang thread naman, kakareply mo palanag, parang sampu na yung nag reply agad, wakekekekekek, parang chat lang, wakekekekek,


"guys, payment naman" as verbalized by tm

[en!Gma]

oo nga dami hinaing sa NCO hehehe. I loved this company kahit maraming sabit sabit. Galing ako dito a year ago... kahit pinasahod nila ko ng 200 pesos eh carry lang masaya kasi mga kasama dito parang family... haha... kahit maraming disputes at *** naman ng yayari eh ok pa din kasi maluwag ang internet sa floor at gumagana ang kproxy... kahit ang ulam sa pantry iba2 pero pare pareho ang lasa ay sulit na din kasi libre naman... hehe

[chinito_henson]

ask ko lang.... sabi mo balik NCO ka na naman... bakit ka umalis dati? kung okay lang malaman ko?

nagbreak lang, hehe, after almost a year with xbox. ngayon collections naman, bagong account.

[phoenix11]

is it tru na laging may discrepancies ang sahod dito? laging may dispute sa sahod?

[arselpaul]

hi....................

[aznhudaz]

chinito, anong acct mo ngayon???? collections po ako. hehehehe

hello arsel

[minwoo]

help po... anyone can answer... just want to know kung strict ba ang NCO sa mga requirements? i dont have W2 (BIR Form 2316). i dont have clearance din from my previous company... nag-awol me... i had a heated argument with my team lead... what if kung di ako makapasa nun? matatanggal ba ako sa work... help po... PM your answers... advance thank you sa mga sasagot... good day na lang sa lahat...

[chinito_henson]

^ hindi naman, pero you need to give valid phone numbers for HR/Recruitment to call kasi tatawag talaga sila. kung nag-awol ka sa TP, tell it straight to the person who's going to interview you para ala ka ng problema, he/she will take note of that. requirements, of course, every company is strict when it comes to pre-employment requirements. hindi ko masagot yung tanong mo so i guess you just have to inquire with NCO's HR/Recruitment @4th floor. mababait naman yung mga tao dun so dont hesitate to ask.*okay*

credit one ako aznhudaz.

[nujj]

help po... anyone can answer... just want to know kung strict ba ang NCO sa mga requirements? i dont have W2 (BIR Form 2316). i dont have clearance din from my previous company... nag-awol me... i had a heated argument with my team lead... what if kung di ako makapasa nun? matatanggal ba ako sa work... help po... PM your answers... advance thank you sa mga sasagot... good day na lang sa lahat...

minwoo musta kna? how's stellar? chinito's right, just visit nco hr for ur queries...if ever apply ka refer kita ha? ok ba? :)

[IcYwAtEr]

^ hindi naman, pero you need to give valid phone numbers for HR/Recruitment to call kasi tatawag talaga sila. kung nag-awol ka sa TP, tell it straight to the person who's going to interview you para ala ka ng problema, he/she will take note of that. requirements, of course, every company is strict when it comes to pre-employment requirements. hindi ko masagot yung tanong mo so i guess you just have to inquire with NCO's HR/Recruitment @4th floor. mababait naman yung mga tao dun so dont hesitate to ask.*okay*

credit one ako aznhudaz.

talaga Credit One ka? eh d kilala mo si penny chua at hernie...

[kofi]

^bakit ikaw, kilala mo sila:rolleyes:

[blackfluff]

ako kilala ko si penny chua! credit one na pala sya.. last year she was in MSN account..

[rensky]

hiring ba sila sa clark/pampanga?

mahirap daw mkapasok dito?

anong mga benefits and how much ang salary?

[nujj]

^ hindi naman, pero you need to give valid phone numbers for HR/Recruitment to call kasi tatawag talaga sila. kung nag-awol ka sa TP, tell it straight to the person who's going to interview you para ala ka ng problema, he/she will take note of that. requirements, of course, every company is strict when it comes to pre-employment requirements. hindi ko masagot yung tanong mo so i guess you just have to inquire with NCO's HR/Recruitment @4th floor. mababait naman yung mga tao dun so dont hesitate to ask.*okay*

credit one ako aznhudaz.

chinito....uzta na? credit one ka pala....ge ako napunta

[IcYwAtEr]

ako kilala ko si penny chua! credit one na pala sya.. last year she was in MSN account..

Yeah she applied as Team Manager for Credit One along with her buddy Hernie Villasanta as Quality Coach.

For Kofi : Paano hindi ko sila makikilala eh kilala din nila ako... Dati kasi sila sa MSN kaya masyado kami magkakilala... hahaha...

[kwaito]

hi everyone

I'd like to ask for contact numbers for HR since I'd like to follow up on my backpay after resigning a few years ago. ANd do you have any idea how long it's gonna take for them to credit me the pay? Thanks.

[genmacx]

hi

my sister applied last june 30. Just wanna ask 4 d status of her applic8tn coz she's scheduled 4 a free training but she still hasn't receive a col frm d hr. her name is Gizelle Buan.

[magicool]

hi there NCO people,, haha,, I underwent the corporate orientation just last friday.. =) looking forward to being trained.. hahaha..

[hp_luna]

hiring ba nco ngayon? gusto ko sana sa xbox

[nujj]

hi

my sister applied last june 30. Just wanna ask 4 d status of her applic8tn coz she's scheduled 4 a free training but she still hasn't receive a col frm d hr. her name is Gizelle Buan.

what do u mean by free training? if it's the english proficiency training she has to wait for 2 weeks and training will be for 10 days if it's the english proficiency

[nujj]

hi there NCO people,, haha,, I underwent the corporate orientation just last friday.. =) looking forward to being trained.. hahaha..

anung account ka?

[magicool]

anung account ka?

sprint inbound po.. =) waah sana makapasa ko sa training!

[DavidAames]

well, is the xbox account here good? hows the career path here? okay ba?

[Larry Legend]

Kumusta naman sa NCO-RMH Teleservices, specifically sa MSN account? My brother got hired recently and was going to start training in August. Toxic ba yung MSN account or kaya naman? May free meals pa ba dito? And is it true na while on training, per day ang bayad sa mga agents?

[magicool]

Kumusta naman sa NCO-RMH Teleservices, specifically sa MSN account? My brother got hired recently and was going to start training in August. Toxic ba yung MSN account or kaya naman? May free meals pa ba dito? And is it true na while on training, per day ang bayad sa mga agents?

I can't answer for the MSN account because I'm a trainee from Sprint, but yes, we do have free meal per day. :) As for the pay, no, we don't get paid on a daily basis..

hope I helped.. :bashful:

[stepehenyan@12]

MSN as a whole has a lot products and services i used to be a trainee in this account.

[xps_inspiron]

padaan....

used to work for NCO 1 yr tech support for XBOX from L1 got promoted to L2 AKALAIN MO YUN NATIIS KO NG ISANG TAON YUNG PAYDAY MADNESS-as in madness kc parang my pila n relief goods sa payroll kc puro disputes, meron yun kulang sa oras and matindi my mga reps na walang sahod, *TAKE NOTE: "SASABHIN SAYO NA SA MONDAY NA LANG YUNG KULAN OR IF EVER SA SUSUNOD NA SAHOD NA LANG..."
SAYAN MAGANDA YUNG ACCOUNT PRO YUNG PAYROLL SYSTEM BULOK, YUNG HR BULOK, HIRE N HIRE SOBRANG AVAIL.... ***** LAN KC NAMAN YUNG NAHIHRE SA SUPPORT GROUP DI GRADUATE NG COLLEGE, KUNG GRADUATE MAN EH DI RELATED SA FINANCE/ ACCOUNTANCY...KUNG *** *** NA LANG.....

[IcYwAtEr]

Kumusta naman sa NCO-RMH Teleservices, specifically sa MSN account? My brother got hired recently and was going to start training in August. Toxic ba yung MSN account or kaya naman? May free meals pa ba dito? And is it true na while on training, per day ang bayad sa mga agents?

Medyo toxic :grrr: dahil araw-araw ang OT dahil sobra konti ng agent siguro kapag dumagdag yun batch ng bro mo medyo masaya na kami :naughty::bop:

[flip2_0]

As for the pay, no, we don't get paid on a daily basis..

You probably didn't get the question right. But to answer on your behalf.........

YES per day po during TRAINING ("Allowance" less deductions).

[babyloves_78]

my hubby works here.. sprint inbound account nya.

[DARKNIGHT88]

mga pre no ba name nung intsik na manager sa ascendasia. na hanap mauuto na agent para sa outbound niya. Puro dada iba-iba naman sinasabi niya. At yung training nakupo all kwentuhan lang?

[kukiman]

hi!

anybody here still know me? just saying hello...

[aznhudaz]

well, is the xbox account here good? hows the career path here? okay ba?


as per my friend na dating kong kasama dito sa collections na nalipat ng xbox, ok naman daw, lalo na pag masipag ka, hehehe


Kumusta naman sa NCO-RMH Teleservices, specifically sa MSN account? My brother got hired recently and was going to start training in August. Toxic ba yung MSN account or kaya naman? May free meals pa ba dito? And is it true na while on training, per day ang bayad sa mga agents?


may free meals, heheheh, and dun sa bayad, di ko mataandaan eh, iba kasi yung bayad sa min nung training eh.. heheh


padaan....

used to work for NCO 1 yr tech support for XBOX from L1 got promoted to L2 AKALAIN MO YUN NATIIS KO NG ISANG TAON YUNG PAYDAY MADNESS-as in madness kc parang my pila n relief goods sa payroll kc puro disputes, meron yun kulang sa oras and matindi my mga reps na walang sahod, *TAKE NOTE: "SASABHIN SAYO NA SA MONDAY NA LANG YUNG KULAN OR IF EVER SA SUSUNOD NA SAHOD NA LANG..."
SAYAN MAGANDA YUNG ACCOUNT PRO YUNG PAYROLL SYSTEM BULOK, YUNG HR BULOK, HIRE N HIRE SOBRANG AVAIL.... ***** LAN KC NAMAN YUNG NAHIHRE SA SUPPORT GROUP DI GRADUATE NG COLLEGE, KUNG GRADUATE MAN EH DI RELATED SA FINANCE/ ACCOUNTANCY...KUNG *** *** NA LANG.....



totoo ba to???? buti na lang ako wala pang dispute sa tinagal ko na dito

[vainiam]

padaan....

used to work for NCO 1 yr tech support for XBOX from L1 got promoted to L2 AKALAIN MO YUN NATIIS KO NG ISANG TAON YUNG PAYDAY MADNESS-as in madness kc parang my pila n relief goods sa payroll kc puro disputes, meron yun kulang sa oras and matindi my mga reps na walang sahod, *TAKE NOTE: "SASABHIN SAYO NA SA MONDAY NA LANG YUNG KULAN OR IF EVER SA SUSUNOD NA SAHOD NA LANG..."
SAYAN MAGANDA YUNG ACCOUNT PRO YUNG PAYROLL SYSTEM BULOK, YUNG HR BULOK, HIRE N HIRE SOBRANG AVAIL.... ***** LAN KC NAMAN YUNG NAHIHRE SA SUPPORT GROUP DI GRADUATE NG COLLEGE, KUNG GRADUATE MAN EH DI RELATED SA FINANCE/ ACCOUNTANCY...KUNG *** *** NA LANG.....


i'm a newbie here @ nco. i'm from sprint inbound and i'm currently on my 2nd week of product training. hopefully hindi naman kame maka experience ng ganyan. :)

[magicool]

hi vainiam!! :bashful:

[vainiam]

heya magicool!! :lol:

[nujj]

i'm a newbie here @ nco. i'm from sprint inbound and i'm currently on my 2nd week of product training. hopefully hindi naman kame maka experience ng ganyan. :)

panu ka ba naman makakaexperience agad nyan eh 2 weeks ka pa ***, d pa nga regular ang salary mo ayt? ur allowance is 500/day ayt? anyway, i'm going 3 months and wala pa namang sad story to tell :bop:

[kabighabighani]

pips with nco, pagka ba nag immediate resignation, as in hindi nagrender ng 30 days, pwede pa malipat ng ibang account? tnx!

[nujj]

pips with nco, pagka ba nag immediate resignation, as in hindi nagrender ng 30 days, pwede pa malipat ng ibang account? tnx!

di ko ata magetz ang quesion mo? please expound more :)

[vainiam]

panu ka ba naman makakaexperience agad nyan eh 2 weeks ka pa ***, d pa nga regular ang salary mo ayt? ur allowance is 500/day ayt? anyway, i'm going 3 months and wala pa namang sad story to tell :bop:

sori naman ah. haha. what i meant was sana di ko ma-experience un. ow ayan na ah. :)

[nujj]

sori naman ah. haha. what i meant was sana di ko ma-experience un. ow ayan na ah. :)

owkae...before i applied for NCO i've read all that was posted here from the start and it's kinda disheartening coz of the salary disputes and politics and other issues but here i am and the company and the place much to my liking...maybe those issues before were resolved by the management coz i and my friends here have not come across with that ....the only thing is the food @ the pantry, sometimes i feel i wanna **** and ended up not eating my meal at all...solution? don't eat everyday @ the pantry it'll make you feel sick :rotflmao: *okay*

[kabighabighani]

hi nujj,

sorry, malabo *** explanation ko. r u from nco? enwei, the thing is i didn't like my account so i told my boss i wanted an immediate resignation. but according to my boss i should render another 30 days, if not i will be terminated. since i can't take my work in that account anymore, i told my boss that if that's the policy then they can just terminate me. but until now the company has not yet contacted me for any confirmation whatsoever. so i'm now wondering whether i was really terminated or what, or if i can still ask to be just transferred to a different account. what can you say about it? :confused: :)

[orange24]

ok sana nung nsa xbox ako..sobrang saya..happy ako sa team ko..kso ngbawas ng agents dahil overstaffed daw..eh malas 4 months pa *** ako sa floor nalipat ako sprint inbound..*** ayun napunta ako sa di ko gstong tm..top 2 ako sa buong account pero hindi masaya..hindi fullfilling..

at infairness maliit **** ang sweldo..lugi **** ako..hehehehe

[stepehenyan@12]

kabighabighani>>>in my case na term din ako pinadalhan ako ng letter via air 21 dinedma ko sabi sa akin term daw ako pero isauli ko daw gamit pwede daw ako mag re-apply uli pero di ko na sinauli yung mga gamit so basically na blacklisted na ako sa nco.

pero kung ako sa yo pinili mo na lang 30 days kahit paano nakapagpaalam ka ng maayos kung magbago isip mo pwede ka re-apply sa nco.

kailan ka ba nag-awol? alam ko mabilis lang yan unless nagtitipid ang nco pinadala nila yung letter via registered mail me kabagalan ang post office natin.

[kabighabighani]

hi stephen, tnx sa reply. 3 weeks nko hindi pumapasok. well siguro nga intay ko na lang letter nila... :)

[nujj]

hi stephen, tnx sa reply. 3 weeks nko hindi pumapasok. well siguro nga intay ko na lang letter nila... :)

did u receive my pm? :)

[MasterAvaya]

i'm a pioneer from amazon uk... just want an update on this account... miss them dearly.... tia!

[cheewawa]

/\Hi! I'm a former amazon and xbox360 agent... Imagine, mag-1 year na ko sa nco this month! ^_^ From what I heard, mga universal agent na sa amazon, it means yung mga agents trained na for Amazon UK and US. Buti nabalik ako sa xbox (although naging 'memorable' naman ang stay ko Amazon.com) pero nag apply ako ng non-agent kaya di na ko nag ttake ng calls. Btw, lilipat yung department namin sa The Fort, so magkakaron ng branch ang NCO sa The Fort, and magkakaron din pala sa may Marikina. ^_~

[aubrey1524]

I can't answer for the MSN account because I'm a trainee from Sprint, but yes, we do have free meal per day. :) As for the pay, no, we don't get paid on a daily basis..

hope I helped.. :bashful:

according to my friend, who just undergone training.... YES, daily rate ang training nila....P500 if not not mistaken :hmm:

[je_poy]

Helpdesk vacancy along Ayala.. email jay_talento@yahoo.com/jeffrey_gonzalez@yahoo.com

[!nquedrops]

saya sa collections!!!tag yaman pag goal k!!my pang dota arawaraw hehehe.

[hp_luna]

mga taga nco, naayos na ba ang salary disputes?

kilala niyo ba si rommel soriano from credit one?

[conan69]

may parttime ba po dito?

[hp_luna]

totoo po bang 18k ang basic sa collections? or all in na un, inclusive of allowances?

[nujj]

yup! 18k ang basic sa collections but no allowance...
wala pong part time sa nco as far as i know....

[tsklet]

ask ko lang po, nag resign po ako last april..

pwede ko pa rin ba ayusin *** exit interview ko?
sayang kasi yung backpay at COE..

[daredevilanony]

ok sana nung nsa xbox ako..sobrang saya..happy ako sa team ko..kso ngbawas ng agents dahil overstaffed daw..eh malas 4 months pa *** ako sa floor nalipat ako sprint inbound..*** ayun napunta ako sa di ko gstong tm..top 2 ako sa buong account pero hindi masaya..hindi fullfilling..

at infairness maliit **** ang sweldo..lugi **** ako..hehehehe



You mean mas malaki ang sweldo ng XBOX compared to SPIB? I believe 15k basic sa SPIB. Maliit pero mas maliit daw sa XBOX, mali ba? I hope you can bring light to this.

[daredevilanony]

which account has the highest Basic Pay? could anyone rank all accounts in terms of basic pay? and also rank in terms of potential take home (that includes all commissions, etc) You'll be of much help.

[stepehenyan@12]

lahat ng katanungan nyo malalaman nyo pag nabigyan kayo ng job offer. basahin maigi ang kontrata at kung di naiinitindihan tanungin ang hr. di ibig sabihin pag ginusto nyo sa isang account dun na kayo mapupunta. you can't expect everything to be handed down to you on a silver platter.

[nujj]

lahat ng katanungan nyo malalaman nyo pag nabigyan kayo ng job offer. basahin maigi ang kontrata at kung di naiinitindihan tanungin ang hr. di ibig sabihin pag ginusto nyo sa isang account dun na kayo mapupunta. you can't expect everything to be handed down to you on a silver platter.

i agree with stephenyan@12, i never expected to be with collections but they put me there....they will asses you where you're good at and that's their basis in finding you an account...as far as i know, basic for collections is the highest but mortality rate is high ... :bop:

[stepehenyan@12]

if a callcenter has a high base pay lets say 20k up for being agent i don't care how irate is the caller enough of that team building crap it eats up your rest day but that's my opinion but hey according to management it m-o-t-i-v-a-t-e-s the employee. Im just breaking balls here.

and of course for those who wish to go up ladder you gotta be a politician drink, smoke wherever they hang out plastik ano para makuha mo gusto some people could muster it i can't i just wanna be myself.