Call Center Directory

[sbydef]

Ei guys, lets start some sort of a call center directory here at PEX. Just post the name of the call center, its tel.# and the email of its HR department. This will help aspiring call center dudes and dudettes!

[geekhead]

here it is!:) well some of the call centers. feel free to add on the list.

APAC Customer Services -- inbound/outbound sales
Northgate Cyberzone, Alabang, Muntinlupa City
http://apaccustomerservices.com

Air Relay -- mostly outbound sales
18/F IBM Plaza, Eastwood City Cyberpark, Libis, QC
http://www.airrelay.biz

Ambergris Solutions -- inbound customer service/sales (they did away
with
outbound)
31/F Discovery Suites, ADB Ave., Ortigas Center, Pasig City
http://www.ambergrissolution.com

Contact World (Servicezone) -- inbound tech support
22/F Wynsum Corporate Plaza, Emerald Ave., Ortigas Center, Pasig City
http://www.contactworld.com.ph

Convergys -- inbound customer service/partly sales
7/F Tower II, The Enterprise Center, Ayala Ave. cor Paseo de Roxas,
Makati
City
http://www.convergys.com

Customer Contact Center (C3) / Source One Asia -- inbound CS/sales
#1 Eastwood City Cyberpark, Libis, QC
http://www.c-cubeservices.com

Expercs Direct Communications (?)
Pasig Blvd, Pasig City
http://www.expercsdirect.com

Globalstride (formerly Webservasia) -- pafrtly inbound CS/mostly
outbound
sales
29/F IBM Plaza, Eastwood City Cyberpark, Libis, QC
http://www.globalstride.com

IBM Solutions Delivery Philippines, Inc. (?)
2-4/F IBM Plaza, Eastwood City Cyberpark, Libis, QC
http://www.ibm.com/ph

Infonxx Philippines -- inbound directory assistance
11/F Tower II, RCBC Plaza, Ayala Ave., Makati City
http://www.infonxx.com

Link 2 Support -- inbound tech support
5/F TechnoOne Plaza, Eastwood City Cyberpark, Libis, QC
http://www.link2support.com/

Pacific Contact Systems Inc. (PCSI) -- partly inbound/mostly outbound
sales
25/F Prestige Tower, Emerald Ave., Ortigas Center, Pasig City
http://www.pcsicallcenter.com

Parlance Systems (ePLDT) -- inbound/outbound
http://www.epldt.com/parlance.html

People Support Philippines -- inbound CS & tech support
12/F Philamlife Tower, Paseo de Roxas, Makati City
http://www.peoplesupport.com

Q Interaction (?) {side note ito na ba yung Eperformax?}
2/F Yupangco Bldg, Sen. Gil Puyat Ave., Makati City
http://www.qinteraction.com

SM iServices, Inc. (SM Group of Companies) -- outbound sales
7/F Centro Bldg, Salcedo St., Legaspi Vill., Makati City
http://www.smiservice.com/call_center.asp

SVI Connect -- outbound sales
5/F The Orient Square, Emerald Ave., Ortigas Center, Pasig City
http://www.sviconnect.com

Sterling Global Call Center -- outbound sales
15/F Raffles Corporate Center, Emerald Ave., Ortigas Center, Pasig City
http://www.sterlingglobal.com

Sykes Asia -- inbound CS & tech support; iilan na lang ang outbound
sales
4/F SMPPI Center, St. Francis Ave., Ortigas Center, Mandaluyong City
28/F
Robinsons Summit Center, Ayala Ave., Makati City
http://www.sykes.com

Teleperformance Global Telemarketing and Teleservices Solutions --
outbound
sales
10/F Octagon Plaza, San Miguel Ave., Ortigas Center, Pasig City
http://www.teleperformance.com

Vertex Solutions -- mostly outbound sales
33/F Wynsum Corporate Plaza, Emerald Ave., Ortigas Center, Pasig City
http://www.vertexcrm.com

Vision X (Philippines), Inc. -- outbound sales
16/F Tower II, RCBC Plaza, Ayala Ave., Makati City
http://www.vxiusa.com

Vocativ (ePLDT) -- inbound CS, tech support & sales
Fort Bonifacio Global City, Taguig, MM
http://www.epldt.com/vocativ.html

ePacific Global Contact Center -- outbound (?)
14/F The Orient Square, Emerald Ave., Ortigas Center, Pasig City
http://www.epacificglobal.com

eTelecare International -- inbound CS/sales/tech support but lately is
putting premium on outbound sales
20/F Citibank Square, Eastwood City Cyberpark, Libis, QC 14/F PBCom
Tower,
Ayala Ave., Makati City
http://www.etelecare.com

iTouchpoint -- inbound directory assistance/sales
24/F IBM Plaza, Eastwood City Cyberpark, Libis, QC
http://www.itouchpoint.com

[llen]

what about Directory Assistance Agents for RMH Teleservices Asia Pacific, Inc? I will go to their office next week for my personal interview. I got to pass the (initial)telephone interview and was told to report next week for my personal interview.
Does anyone here work for RMH? It is situated inside the newly constructed bldg inside ABS compd. Pls share your work here as DAA. Thanks.
Try JobsDB. That is where i passed my resume and saw their ad.

[izph1]

hi there!

i need a complete list of ALL Call Centers in the Philippines. If any1 here has any contact number,website,address pls post here...btw if possible the contact of the IT DEPARTMENT.

tnx a lot 4 ur information.

[CLaiRe_ChiLL]

ok tong thread na to aahhh.... bump ko baka makatulong sa ibang naghahanap ng work sa call center :)

[roxyd3428]

ePERFORMAX
http://www.eperformax.com/company.htm

CALLWORX
http://www.callworx.com/index.html
RMH
http://www.rmh.com/
ICT group
http://www.ictgroup.com/index.html

also a good resource is the contact center of the philippines website www.ccap.ph

[roxyd3428]

Philippine Contact Center Directory from
Contact Center Digest

http://www.ccdigest.com/contact/8.html

[ryam]

www.sitel.com

[dreamer888]

www.rp.itouchpoint.com
4217900

www.sykes.com
8178781
or send it to me: luck097@yahoo.com

ict group
8453887

[LinuxMandrake]

anybody knows someone from mobius? yes, the mobius who handles ragnarok and now MUonline... i want to apply there as a part-time trainer, or even a CSR. para lang makalaro ng libreng MU... hehehe... baka may info naman kayo dyan please please please... share. thanks and cheers!

[SweetCyanide]

ePerformax
2F BPI Buendia Center, Sen Gil Puyat Avenue, Makati City
Tel: 891 4471
Fax: 891 4476
E-Mail: yourcareer@eperformax.com
URL: http://www.eperformax.com

[CiGaWeTte]

ICT Group
Tel: 8578400
Email: recruitingmanila@ictgroup.com
URL: http://www.ictgroup.com

19th Fl RCBC Plaza, Ayala Avenue Cor. Buendia, Makati City

14th Fl Unionbank Tower, Sapphire Cor. Onyx St. Ortigas Center, Pasig City (Walk-in Applicants are processed here)

[ayu00]

linux,

Mobius only handles MUonline; Level-up games handles the philippine version of Ragnarok =p

[Dakshman]

Daksh eServices Philippines Inc.
An IBM Subsidiary
30/F PBCOM Tower,
6795 Ayala Avenue, Makati City, 1781
Tel.#: 8406037
Email: bbalangue@daksh.com
Website: http://www.daksh.com.ph

We have the following openings:

1. Customer Care Specialists
2. Senior Customer Care Specialist (CCS w/ more than 1 year of experience)
3. Voice and Accent Trainers
4. Process/Product Specific Trainers
5. Recruitment Associates

Thanks!

[hazelec]

Sykes Asia, Inc.

ORTIGAS

-19/F One San Miguel Condominium, One San Miguel Avenue corner Shaw Blvd. Pasig City

- 4/F San Miguel Properties Center, St. Francis Ave., Ortigas Center, Mandaluyong City

MAKATI

- 28/F Robinson's Summit Center, 6738 Ayala Avenue, Makati City

- 34/F Burgundy Corporate Tower, 252 Sen. Gil Puyat Avenue, Makati City

CEBU

- KRC Commercial Building 1, National Highway, Subangdaku Mandaue, Cebu City

For inquiries, please call:
Manila (632)817-8781
Cebu (032)348-9898

[goonie]

For PeopleSupport...

You can submit your resume at the 14/F (where the administration and non-operations departments are found), or you can apply online through www.peoplesupport.com. There's a link at the lower portion of the site (it says "Interested in becoming an eRep?") that'll lead to a page where you can enter your credentials for processing.

See you onboard soon!

Lamina et Sagitta,
goonie :goon:

[DI10]

saw a thread here before na may compilation ng listings ng call centers here sa pinas... pa post naman ng link thanks!

[DI10]

salamat ha :glee:

[Pin@tubo]

you can try searching for it

[DI10]

i wouldn't have posted this thread if i knew where to find it

[Pin@tubo]

btw, i was not being sarcastic. ok, let me rephrase that. you can try the "Search this forum" function at the bottom of the TWF page. try typing "call center directory" or whatever.

[KuyaDanny]

Old thread found and merged.

[juan_hustler]

Originally posted by Pin@tubo
btw, i was not being sarcastic. ok, let me rephrase that. you can try the "Search this forum" function at the bottom of the TWF page. try typing "call center directory" or whatever.

FYI: The search feature is not working

[Pin@tubo]

FYI, i just checked it now and it's working just fine.

[Pin@tubo]

And, do you know that you can now also search for all your posts too? yes, it's back. you can click on the search icon on your post.

[CiGaWeTte]

*bump*

[melrosegirl]

InfoNXX Philippines Inc.

11/f RCBC Plaza Tower 2, Ayala Ave Makati City

applicants are encourage to walk in : 10am or 2pm, Mondays-Fridays or email us at ph_jobs@infonxx.com

7551600 / 7551647

Our current available positions:
1. Customer Service Representatives (CSR)
2. Receptionist
3. Admin Assistant
4. Team Managers

[melrosegirl]

InfoNXX Philippines Inc.

11/f RCBC Plaza Tower 2, Ayala Ave Makati City

email us at : ph_jobs@infonxx.com

7551600 / 7551647

Our current available positions:
1. Customer Service Representatives (CSR)
2. Receptionist
3. Admin Assistant
4. Team Managers

[Pin@tubo]

APAC Customer Services, Inc. -- inbound/outbound
4/F Plaza C, Northgate Cyberzone, Alabang, Muntinlupa City
http://apaccustomerservices.com
Walk-in: Mon-Fri (9am-5pm) E-mail: recruitment@apacmail.com

[r_69_e]

Ambergris Solutions Inc.

TAGUIG OFFICE:
5th Level, Market! Market!
Bonifacio Global City
Taguig, Metro Manila

PASIG OFFICE:
31/F Discovery Centre,
25 ADB Avenue
Ortigas Center, Pasig City

RECRUITMENT HOTLINE: 638.9440 ext. 1355
Facsimile:
886.7647 Market! Market! office
638.9440 Discovery Centre office

OPEN HOUSE: Monday - Friday 10am - 7pm
Walk-ins will be immediately interviewed.
you can email you resume to: recruitment@ambergrissolutions.com

Positions available:
Technical Support Representative (TSR)
Customer Interaction Associates (CIA)
Inbound Sales Associates (ISA)
Team Captains (TC)

Other positions:
QA Analysts
Training Officers
Frontdesk Associates

website:
www.ambergrissolutions.com

[ryân_ryân_ryân]

where can i find the email adresses of HRs of different companies? i think i saw the thread already before but ngayon hndi na... yun bang dun ko i-send *** resume ko instead of going to their office personally?

help me pls.. thnx! :)

[aYasHi]

*bump* *bump*

[r_69_e]

Ambergris Solutions Inc.

RECRUITMENT OFFICE:
5th Level, Market! Market!
Bonifacio Global City
Taguig, Metro Manila

OPEN HOUSE:
Monday - Friday 10am - 6pm
WALK-INS WILL BE IMMEDIATELY INTERVIEWED

CONTACT US:
Tel no: 638.9440 (and ask the operator to patch your call to recruitment)
Facsimile: 886.7647
Email: recruitment@ambergrissolutions.com

[cutiehoney]

hi,guys! need to know kung may alam kayong call center located at Antel Global Bldg in Julia Vargas Pasig city....thanks! ok daw dun eh...pls help!

[pro_tempore]

here's e-services philippines contact center directory: http://www.e-servicesphils.com/industry.php?iid=4&co=y

needs updating, though, sobra.

[kaithladios]

Hey guys, does anybody know which call center in Pampanga handles AOL accounts?? Thanks, I'm planning to relocate there and now i'm looking for a CC job to match my wok experience as TSR.

[olh8red]

you might want to consider going to their office instead of just emailing your resume to the recruiters. It takes time for them to be able to call you because the priority is for the 'walk-ins'. Call centers basically employ a one day recruitment process (except if the call center is total bulok in terms of its recruitment process, they take days to finish), so if you go there in the morning, say 9 am, pass the interview, take the test, and then a schedule for a final interview and job offer.

[Milliardo]

FYI there are call centers that rely on agencies to get their applicants. HSBC is one of them. It would be good to know call centers that use that method as well. I am not sure if HSBC now allow direct hires, though it's not bad to try. HR is at the 39th Floor, PBCom Tower, Ayala cor Rufino, Makati.

[Princess_Sniper]

baka meron lang nakakaalam...

ang SITEL po ba, puro TECHNICAL ang accounts? hindi po technical ang background ko; financial & general (inbound & outbound) ang background ko eh. aapply sana ako for part time CSR nila.

thanks!

[lazy_agent]

Teleperformance is not only for outbound sales... they do inbound sales too... Take a chance :)... this is where the money is



thanks

[Princess_Sniper]

Teleperformance is not only for outbound sales... they do inbound sales too... Take a chance :)... this is where the money is



thanks

natatawa ako nung minsan nag apply ako jan...ewan ko ba...it was my phone interview (it was patched direct from the US-or so they say...)...well the guy at the other end of the line asked "what do you think could be issues between you and a customer?"...not the exact words, though, but close.

i looked up and it didnt kinda registered in my head properly...i answered "so long as my customer knows what hes doing and im doing my job its alright". later on i was informed i failed the interview. i didnt feel bad...man, i felt stupid and FUNNY. i was chuckling my way down the building...

sometimes you do stupid things and realize they werent that bad at all.

that happened last 2003 pa...i'll try applying there again if it doesnt work out here in Libis, this is nearer to my place kasi.

good day! *paw*

[Grandeur]

Convergys Makati
8/F Tower II, The Enterprise Center, 6766 Ayala Ave. cor Paseo de Roxas, Makati City 1200
8577778
You may also email your resumes and we'll call you once when we receive them. Email addresses are: abby.baltazar@convergys.com, stefan.seifert@convergys.com, bambi.jovida@convergys.com, stephanie.arellano@convergys.com, and lemonecko@yahoo.com

[blackdragon]

InfoNXX Philippines Inc.

11/f RCBC Plaza Tower 2, Ayala Ave Makati City

email us at : ph_jobs@infonxx.com

7551600 / 7551647

Our current available positions:
1. Customer Service Representatives (CSR)
2. Receptionist
3. Admin Assistant
4. Team Managers

With regard to the above-mentioned, the Receptionist and Admin Assistant positions were already filled up. Aside from the contact information above, you can log on to www.jobstreet.com to view our current job postings. Just put in the keyword search INFONXX to pull up the ads.

By the way, we are looking for Customer Service Representatives for our Italian Support, but we need them to be fluent in written and spoken Italian. (a lot submitted their application but didn't indicate in their resume that they're proficient in Italian communication).

[r_69_e]

are you intersted in applying in ambergris?
pexer applicants can email their resume to ambergris.pex@gmail.com

[james richard]

Medicall Philippines Inc.,the newest call center located at the heart of Ayala, Makati City...

[r_69_e]

just a thought.

Mods? Kuyadanny? can we make this a sticky thread? :)

[Droc]

update natin ito

[Dakshman]

Daksh Recruitment Center
32nd Floor PBCOM Tower, Ayala Avenue, Makati City
Tel: 8406000 loc. 6069
1-day processing of application for all walk-in CCS applicants!
Open from Mondays to Saturdays
9-6PM

WALK-IN AND BE HIRED ON THE SPOT!

[Dakshman]

IBM Daksh Recruitment Center
32nd Floor PBCOM Tower, Ayala Ave., Makati City
Open from Monday - Saturday
Open House JF Every Week!
1-day processing to all CCS applicants who walk-in from 9AM-2PM*
Email: bbalangue@daksh.com -> for all inquiries re: job fair, job openings, etc.

*might change, please wait for further announcement

[r_69_e]

Ambergris Solutions

Recruitment Center:
5TH Level Market! Market! Fort Bonifacio Global City, Taguig
OPEN HOUSE Mondays to Fridays 11am - 6pm
WALK-INS WILL BE INTERVIEWED IMMEDIATELY!
EMAIL: ambergris.pex@gmail.com or recruitment@ambergrissolutions.com

Now Hiring! :scream:
Outbound B2B Sales Associates
Directory Assistance Associates

Apply Now! :)