ePerformax, anyone???

[MEM2]

oh god pls! do we have to spell it out for u?
C O N F I D E N T I A L I T Y

sorry to be rash. no names dude, its not only ur arse that we are protecting here given that this is a PUBLIC forum, but ours as well. u know the fact that we are not even supposed to be discussing things in here. first u were giving out names, then u were asking about salary specifics, now this? were not even supposed to discuss the salary package but we freely gave out this bit of info just so that u guys would be abreast of what u are entering into. that itself is a breach of what we have signed. pero chrissake dont be so goddamn blatant about it.


let me ask you, DO YOU REALLY NEED TO POST THAT BIT OF INFORMATION?

nuh uh :no:

ive already had four of my friends going SKSK over this job. i dont wanna be the fifth one. i dont want the rest of us here to be the sixth, seventh, eighth, and a lawsuit decorating my name.


peace
oh sorry u mean may natanggal sa job because of PEx posts?

[MEM2]

putting my money where my mouth is, i think ill just refrain from posting in this thread just so i can save my own asz.

im sorry that i had to post messages including MCI restricted information, including job benefits and employment concerns. and im sorry for being unable to keep my mouth (or rather fingers) shut (or maimed or whatever).

to people who know me, it was nice knowing u, but lets just keep my identity to ourselves. please?

just see u guys when i see u, good luck na ***.


engks

xoxo
SKSK
thx so are we gonna ask ada to delete some of our posts?

[irateluvmachine]

MEM2 - well, a few, whose names shall remain unmentioned, have actually did. we can actually ask her to delete a whole thread here to save everybody's a$$es, but i'd be against doing such. after all, this thread is quite memorable, i've gotten to know some operators even before they hit the floor...

now dude, i hope u won't take this negatively, since we're all for saving each other's a$$es here. all of us...except for ioram_17, who just found out about this thread, are guilty of breaching something somewhere in that little paper we signed. even using "ga", "sksk" or "qq" is breaching something somewhere, because that's ip relay jargon. but we tolerate that...we tolerate the mention of "do u carry" as long as it doesn't come with any actual call content. but what we're wanting NOT to do is post actual call content, and some of us had been guilty of that in the past. we do NOT want to name any names, even if we know which pex nick matches the relay opr. we do NOT want to name her royal highness by name, or anybody who works in a high position in ip relay/mci. dude, ok lang mag-post ng QA grades (lang), but QA's, regardless of call center, aren't the most popular people in the center. if a QA's name is associated with a failing, or a less-than-spectacular grade, it makes them look like ogres...and even less popular than they already are...

we're just trying to stay clean, dude. we're not trying to be goody-goody, in fact, i still pride myself as the bad boy (or one of the bad boys) of ip relay...but this is a public forum. in the possibility that her royal highness sees this thread, it won't just me who'd be gone...everyone in here would be in hot water. i wouldn't want my "rebel WITH a cause" reputation to go down the drain by getting fired prematurely. besides, i've got people whom i'm supporting thru this job. just because american operators post anything and everything under the sun in their own forums (including racist remarks!) doesn't mean we do the same. it's your call if you want ada to edit some, or even all of your posts here, but i personally like the thread as it is...as it has shown us evolve from discussing salary details, call content, etc., with reckless abandon, to more careful relay operators who want to keep their jobs.

peace out. :D

[DI10]

iboboto ko talaga si irateluvmachine sa susunod na eleksyon.

[irateluvmachine]

DI10 - :rotflmao:

dude, malapit na ang pagbuo ko ng ip relay b-ball team...siguro pagkatapos ng bakasyon ko, but who knows, i might start later if we're not that busy...may pre-shift tayo mamaya!

[DI10]

game na irateluvmachine...basta 1 or 2 guard ako i'm in!

papanong zero yung scores mo? di ka nagrade-an?

[jason_x2_]

elo.. musta n guys...

concenrning the confidentiality agreement... all i can say is that we should be careful we can talk about these things here but as cute_flirt say let us not use names... other than respect for the person it is also a form of safe guard on ur part...

now let me ask a question... not related to work as an ip relay opr... :D

is it still true that honesty is the best policy or in this time and age... honesty is not the best policy... i was just given this by a friend... what do u think ??

:D

[MEM2]

MEM2 - well, a few, whose names shall remain unmentioned, have actually did. we can actually ask her to delete a whole thread here to save everybody's a$$es, but i'd be against doing such. after all, this thread is quite memorable, i've gotten to know some operators even before they hit the floor...

now dude, i hope u won't take this negatively, since we're all for saving each other's a$$es here. all of us...except for ioram_17, who just found out about this thread, are guilty of breaching something somewhere in that little paper we signed. even using "ga", "sksk" or "qq" is breaching something somewhere, because that's ip relay jargon. but we tolerate that...we tolerate the mention of "do u carry" as long as it doesn't come with any actual call content. but what we're wanting NOT to do is post actual call content, and some of us had been guilty of that in the past. we do NOT want to name any names, even if we know which pex nick matches the relay opr. we do NOT want to name her royal highness by name, or anybody who works in a high position in ip relay/mci. dude, ok lang mag-post ng QA grades (lang), but QA's, regardless of call center, aren't the most popular people in the center. if a QA's name is associated with a failing, or a less-than-spectacular grade, it makes them look like ogres...and even less popular than they already are...

we're just trying to stay clean, dude. we're not trying to be goody-goody, in fact, i still pride myself as the bad boy (or one of the bad boys) of ip relay...but this is a public forum. in the possibility that her royal highness sees this thread, it won't just me who'd be gone...everyone in here would be in hot water. i wouldn't want my "rebel WITH a cause" reputation to go down the drain by getting fired prematurely. besides, i've got people whom i'm supporting thru this job. just because american operators post anything and everything under the sun in their own forums (including racist remarks!) doesn't mean we do the same. it's your call if you want ada to edit some, or even all of your posts here, but i personally like the thread as it is...as it has shown us evolve from discussing salary details, call content, etc., with reckless abandon, to more careful relay operators who want to keep their jobs.

peace out. :D
oh i see so sana ipadelete natin kay ada yung ibang mga posts dito para wala ng issue. diba?

[DI10]

honesty is always positive coz this preserves and maintains integrity and gives yourself honor and pride. although of course at times some white lies could be allowed.

[MEM2]

Why were most agents sleepy kapag monday night shift? ako lang yata di sleepy hehe

[irateluvmachine]

MEM2 - as i said, bahala ka. if u want ada to delete or edit some of ur posts, it's ur call. we're not trying to be uptight here, just guarding against the powers that may be checking our posts out and trying to get us in hot water.

i guess we're sleepy because we're excited about our day off...sa inyo ulit ang floor, wala kaming mga panggabi for the next 2 days!!! yahoooooooooooooo!!!! :D day off na!!!!

[DI10]

yeah! wala na naman akong pera hmph!

[DI10]

i'd quote something i posted in my locker back when it was allowed
"i'd rather cheat and not get caught than do the right thing and fail, everybody cheats anyway."

quoting from 10 things I hate about you (The Taming of The Shrew by William Shakespeare) ...

"what is popular is not always right. and what is right is not always popular."

[irateluvmachine]

ang lalim ata ng pinag-uusapan nyo...

but at least it's not call content... :D

[DI10]

heheh di na nga ako magrereply just for the sake of not having a longer conversation! :)

[tikbalangbynite]

Been lurking... Sayang. With all the tension on the floor, kala ko pa naman magkakaroon ng away. :P

Peace!

[tikbalangbynite]

baket kala nyo ba babak awt ako? sus ako pa..

shempre no.. baka basagen peys ko eh..
hehe pis!

oo nga eh. binabalikan ko pa naman everyday... Parang telenovela... I was hooked by story and was eager to see it unfold... Kaya lang parang Constantine... Ang galing ng build-up pero I felt cheated in the end kasi (SPOILER!!!)
.
.
.
.
.
wala man lang final confrontation (re: bloody fight) between the supposed villain and hero.

balik nyo bayad ko! hehe. :D

[JeFFSTaR]

^ ey fellow batch 9er!?

pwede na ulet ako magpost tapos na ang "away". hehe. :D

uy sweldo na pati ng mga ojt people. final day na rin ng ojt later.. good luck! *okay*

[MEM2]

2nd week of ojt cert:

1st day: 94.5%
2nd day: pending
3rd day: pending

[Jennifer]

Jennifer - :wave: don't you miss our "best friend" qq gagaga


Hey irateluvmachine! :diablo: Miss ko kayo pero sinong bestfriend ang sinasabi mo? :confused3:

If you're talking about "her royal highness", naku, I miss her like I miss contracting bulutong. :crazytongue:

How are you guys doing?

Pls say hi to batch 5 for me.


cuteflirt, I don't think we've had the chance of meeting or even of you relieving me. Kasi I was on the floor for 1 day lang - yon lang ang kayang itagal ng pasensya ko eh. :D

[irateluvmachine]

Jennifer - di mo kilala si best friend? imposibleng di mo kilala sa best friend!!! anybody who's taken calls for ip knows who best friend is!!! :D alalalalalalalalala, wag ka nang maghula, baka magpost ka tuloy ng call content...and as u may have observed, we're really trying to avoid this...

anyway, for everybody here, i'd like to share this friendster BB post...by yours truly. inedit ko lang ng konti...

real friends would warn u of impending danger of
hanging with a group other than the main tropa...

fake friends would be always there to get u
drunk...but always there to laugh at ur expense
when you're too drunk too fight back...

real friends would accept u for who u are, and
always look back fondly at the short time when u
were the man in control.

fake friends would tell u they'd rather quit than
have another man in charge, then eventually treat
this other man like the second coming of jesus christ.

real friends would spend time with u and give u
quality advice, even when u are at the end of ur
rope.

fake friends would leave u stupidly whirling ur
head, when they know d@mn well you're in need
of help, without even saying goodbye.

real friends would leave discussions left to the
drinking area only to the drinking area, and only
among a select circle of friends.

fake friends would tell anyone wanting to listen
about this has-been chump's love interests, even
if said chump is just nursing a very bad crush.


in the light of my recent decision to quit drinking, and after a very unpleasant experience with people i thought were my friends, i thought i'd share this...

[irateluvmachine]

DI10, cuteflirt_4sale - pls. check ur pm's... :D

[MEM2]

finally passed OJT! pamatay sobra ang training ng eperformax! 2 bumagsak sa amin which is really really very very sad. sayang sobra ang 6 weeks to them right?

anyway my shift is 8am to 5pm. yahoo! change of shift na naman ako hehe. sinong 8am to 5pm shift? hello future office mates!!!

[DI10]

nagreply na ako irateluvmachine!

[irateluvmachine]

oo, pasok ako sa lunes...

just remember, when it comes to "what happened to irateluvmachine with those phonies" the keyword here is CONFIDENTIALITY...

u wouldn't want her royal highness trying to beat up dead horses, to use the figure of speech...

[DI10]

cuteflirt: silang 3 lang.:)

[Jennifer]

irateluvmachine, sus I don't think I know who that bestfriend is unless that person is the person I detest the most on the floor.

[Jennifer]

Hi to all the operators here. Musta nyo na lang ako dun sa bespren ko dyan. Este.. on 2nd thought wag na pala. Pinapakulam ko sya paunti unti -- nagkaron na bang epekto? :lol:

[irateluvmachine]

lahat pupunta maliban ako... :(

if only i had a little more money!!!

[Jennifer]

omfg.. somebody messed up with my part of the pc..

BURADO LAHAT NG FILES KO!!

almost 15gb ng files koh.........................


2000 mp3s, ebooks ko, buti na *** i had the sense to back up all my pix online :shedtears:

*** files ko.. diary ko, all published and unpublished works i toiled for frigging hours!!! :bawling:


that s like half of my life.. para akong nasunugan .. oh well

:~(

Yikes!

I know how that would feel if it ever happened to me.

Tahan na.... gawa ka na lang ulit ng bago. :)


Btw, about the kulam, feeling ko baka 48 years bago sya talaban - masyadong makapal ang coating! :lol:

[Jennifer]

Sasama ba si Achelle at Elan sa Baguio?

[irateluvmachine]

Jennifer - nope, di sila sasama...team ko lang ang sasama, yun nga lang mga anim o pito ata kami sa team na nag-back out. kasama na ako diyan. :( kung mayaman lang sana ako...

cuteflirt_4sale - hope you're feeling better now... :)

and just to let u know, i am much certainly back to the keyboard-wrecking, prescribed-script-mangling relay operator i used to be... :rocker:

[irateluvmachine]

hmmm, very interesting. :rolleyes:

akala ko pa naman may bago tayong makikilalang relay opr na pexer din...

[Jennifer]

irateluvmachine, ah ok. Bakit team nyo lang pupunta?

Vic, hi! Ok naman. Yep, I know magkaiba ng shift si Achelle at Elan. Hehe.

cuteflirt, how was Baguio? Di naman scary dahil dun sa meningococcemia (spellcheck) ba yun?

Korek ka dyan, impenetrable. Mahirap talaga pag balat kalabaw eh. :lol: Tusukin ko na lang kaya para mabawasan ng hangin no? :lmao:

[MEM2]

may job opening for ip relay supervisor right? question.. how much ba base salary ng ip relay supervisor? P35k above ba?

[tikbalangbynite]

ayaw na magpost nung iba :lol: may nagpiprint eh


...IP Relay is the best job in the world!!!!!1111!!! I get to interact with the most interesting people and I just love our boss!1111!!!111!!


(There. Print that. Might get me a raise or something hahahaha :D)

[DI10]

mem how was ur first week on the floor?

[focus_award]

dont u think i am just so optimistic? paano ba to? testing lang to ha? :eyecrazy:

[focus_award]

bwahahahaa cool. yeah. hi eperformax people!!!!! tsismis naman jan galing sa bagong account. baka pwede lumipat. yihiiiiiiii. puro relay operators na ata nandito e. ano na nangyari sa mga ibang epervs?

[focus_award]

so while i am it, let me rattle on. WHERE IN THE WORLD IS THE EPERFORMAX HAPPINESS OFFICER??? why is it that this company boring? im not referring to the people of course. boy oh boy, u get to meet a lot of personalities here. name a psychological deviation and we got em here. anyway, ano gimik sa eper? is the cafe enough to satisfy our happiness wants? un na? la ba gimik dito? the last one i guess was the xmas party ( oh yes, i just so love the food, fabulous ). un na un? oh well, i guess we dont need any events to tickle us. we are all so happy taking calls. blah.

[Jennifer]

:lol: You sound really happy focus_award. Hehe. JK!

[mindreader]

How's the recruitment process at Eperformax? =D

[MEM2]

mem how was ur first week on the floor?
fun and boring. morning shift is fun pag 8am to 2pm. marami calls pero 2pm to 5pm konti lang calls. kaya 2pm to 5pm is this: you read books while earning haha. ikaw? morning shift ka rin?

[purpledamsel]

no offense but i hate this company. they make people wait during interviews!!they're so unprofessional! i worked for epmax for 6 months and boy it was hell!! i was with the MCi program, and i hated it!! people are so conceited. MANAGEMENT sucks!! they give low compensation and 10% nite differential. Even our transpo allowance is only P100/day. IMAGINE?!! it just shows that the company is not that STABLE YET CONCEITED!!!

[MEM2]

no offense but i hate this company. they make people wait during interviews!!they're so unprofessional! i worked for epmax for 6 months and boy it was hell!! i was with the MCi program, and i hated it!! people are so conceited. MANAGEMENT sucks!! they give low compensation and 10% nite differential. Even our transpo allowance is only P100/day. IMAGINE?!! it just shows that the company is not that STABLE YET CONCEITED!!!
how is P20k to P23k base pay low to you?

[purpledamsel]

YUCK!! i hate eperformax!!! i worked for MCI sa company nila for 6 months!! the company sucks. management is soo palpak!! they are so unprofessional also. grabe ang politika sa company na ito. nag AWOL na nga ako kasi di ko na sila matiis eh! pero look where iam now. i work for HSBC.. and they even pay me thrice of what i was getting in epmax.. so ppl, beware of that company! they're a scam! :diablo:

[purpledamsel]

how is P20k to P23k base pay low to you?
Excuse me, P20K to P23K base?? Whoever said their base pay is like that?? hello, their entry level is P13500. In the first place, their nite diff is 10%, which, according to the department of labor, should be 20%-30%. My pay now in HSBC is P23K. At least it's a better company compared to epmax. YUCK! to hell with that company.

[karagözler]

^ah, not from ip relay ... :D irate ex-employee ito!

focus award: post ka ng suggestions ng gimik for the happiness officer. :)

[DI10]

Excuse me, P20K to P23K base?? Whoever said their base pay is like that?? hello, their entry level is P13500. In the first place, their nite diff is 10%, which, according to the department of labor, should be 20%-30%. My pay now in HSBC is P23K. At least it's a better company compared to epmax. YUCK! to hell with that company.


according to www.dole.gov.ph


Night Shift Pay

A. Coverage

* The provisions of the Labor Code on night shift differential apply to all employees except:
1. Government Employees
2. Employees of retail and service establishments regularly employing not more than 5 workers
3. Domestic helpers and persons in the personal service of another
4. Managerial employees
5. Field personnel and those whose time and performance are unsupervised by the employe

B. Minimum Night Shift Pay
o Every employee is entitled to a night shift differential or night shift pay of not less than ten percent (10%) of his regular wage for each hour of work performed between 10:00 o'clock in the evening and 6:00 o'clock in the morning.
o If overtime work or work in excess of eight (8) hours falls within the aforesaid period, premiums for overtime work should first be integrated into the regular hourly rate of the employee before computing night shift pay.

C. Computation of Night Shift Pay

Where Night Shift (10 PM to 6 AM) Work is Regular Work
1. On an ordinary day -- Plus 10% of the basic hourly rate or a total of 110% of the basic hourly rate.


i wonder if it really is HSBC's gain :glee:

[focus_award]

haha um, ok, nakakahawa pala ang disorder na obsessive compulsive. when i see that person tumatakbo ako sa console to log in *** over compliance ako. hay, that person is powerful ha. i hate it. but im starting to like it. haha.

oh well, a company wide gimik would not be possible kc mga mci operators lahat na dapat 24/7 tapos experien e fixed sat sun off. sana may isang araw *** lahat trabaho tapos magparty sa................. epmax cafe!!!! yipiiii!!!!! siksikan ito! saya diba? para feeling close tayo lahat.

yup. 10% ang mandated nite dif ng gobyerno. and i find that person, um, pathetic, di man lang nagresearch. oh well, u cannot please everybody. if u cannot change ur environment change ur attitude. that person decided to change environments and that person is now at hsbc. cool. no plm about that. para sa ating natitira, let us just tailor fit our attitude with this company, *** naman mawawala di ba? magiging OC nga lang tayo lahat. haha.

pero inis din ako sa eperformax nung recruitment ha! i missed 2 final interviews with 2 other call centers because of the recruitment process. pikon. pero that is past na. i will not dwell in the past. i will instead focus on my focus alerts. duh..... wait, connect.....

ano ba, ginagawa ko atang blog site ito e.

*** pwede magcontribute ng stool sample for the annual physical exam, pls, pakiiwan sa guard sa thursday. i think i am constipated kc.

have a great day everyone! :kenny: :kyle: <- outfit ng epervs kc akala ng management e frozen food kame. di po, mga robot po kame. :splat:

[focus_award]

pahabol sulat

i was just wondering si purpledamsel at si "that person who cannot be named" e bestfriends. mahilig kasi si that person that cannot be named sa violet e. ang saya nga minsan kc parang may children's party. tipong, "yehey!!!! nandito si barney!!!" (o di kaya si ube *** isang mascot sa mc donalds- ano pangalan nun?)

[purple.sassy]

no offense but i hate this company. they make people wait during interviews!!they're so unprofessional! i worked for epmax for 6 months and boy it was hell!! i was with the MCi program, and i hated it!! people are so conceited. MANAGEMENT sucks!! they give low compensation and 10% nite differential. Even our transpo allowance is only P100/day. IMAGINE?!! it just shows that the company is not that STABLE YET CONCEITED!!!

girl, there's no such thing as "perfect company :crazytongue: " lahat ng company may flaw... if u really don t like the company, just leave it (like what u did) then just be quiet about it... that's professionalism... :no: :eyecrazy:

[roxyd3428]

How's the recruitment process at Eperformax? =D

hello mindreader,
this i show the process goes..

come in early with your resume (8-9 am)

you will be scheduled for initial interview immediately

if you pass the interview, you will take the written exams

if you pass the written exams, you will be scheduled for a one-on-one verbal test

if you pass the verbal test, you will be scheduled for the final interview and job offer

you can actually finish the entire process in one day, provided you come in early.

good luck :) more info at http://www.eperformax.com/faqs.htm

[irateluvmachine]

pahabol sulat

i was just wondering si purpledamsel at si "that person who cannot be named" e bestfriends. mahilig kasi si that person that cannot be named sa violet e. ang saya nga minsan kc parang may children's party. tipong, "yehey!!!! nandito si barney!!!" (o di kaya si ube *** isang mascot sa mc donalds- ano pangalan nun?)

si grimace yung ube na mascot ng mcdo. pero mas gusto ko ata ang barney the dinosaur...mas bagay. :weg:

and u mentioned the epmax christmas party...although non-drinker na po ako, WHERE THE @#&#@^ WAS THE BEER WHEN I NEEDED IT...WHAT THE HECK WAS THAT ANYWAY, ACQUAINTANCE PARTY NG MGA HIGH SCHOOL FRESHMEN??? DID THEY REALLY NEED AN IRATELUVMACHINE TO SPIKE THE PUNCH???

gimik ng epmax? well, the first thing we need is a basketball tournament. then, probably we could have a rock concert featuring epmax's loudest musicians. not some lame-a$$ children's party disguised as a talent show where we had to go thru some serious high school deja vu and stay after shift to practice dance moves/practice our singing/etc. oh, maybe that's just me...the ever-so-frustrated athlete/musician ng ip relay...

wala lang...venting lang po. day off ulit, pero wala pang pera...should i be happy or not...

[karagözler]

uy sama ako sa rock concert! baka pwede sa helipad ng building natin? hehehe!!!

seriously though, i think you guys have some pretty great suggestions ... lemme go ask where you can email them. :D

[focus_award]

whoa..... so what s up epervs? (eperverts- mga masochist kasi kayo) sino na ang nag pa physical exam??? i heard they are going to ask u to bend over and .... :blush2: whoaaa... hahaha i hope my privacy booths. ang laki kasi ng community center natin. di ko pa nakukuha ang mga free coffee ko!!!! see u there. :naughty:

[irateluvmachine]

tapos na ako. yup, they asked me to bend over...i feel so violated. :rolleyes:

[focus_award]

sana mautot ako when they ask me to bend over. hahaha. spank me please!!!

[irateluvmachine]

they asked me...to show everything i've got...if u know what i mean... ;)

ayan tuloy bitin ang day-off ko!!! oh well, the sooner i finish, the better...

[JeFFSTaR]

i know exactly what u mean irateluvmachine hehe.. :glee:

may pinitik-pitik rin ba sa 'yo? :laugh:

[SILENTMAX]

hi to all the people working at eperformax. i was just wondering what accounts eperformax has now. and are you all enjoying your jobs?

[MEM2]

hi to all the people working at eperformax. i was just wondering what accounts eperformax has now. and are you all enjoying your jobs?
ip relay, general english opr, and directory assistance

yes i m enjoying it especially prank calls haha

[jocel]

so while i am it, let me rattle on. WHERE IN THE WORLD IS THE EPERFORMAX HAPPINESS OFFICER??? why is it that this company boring? im not referring to the people of course. boy oh boy, u get to meet a lot of personalities here. name a psychological deviation and we got em here. anyway, ano gimik sa eper? is the cafe enough to satisfy our happiness wants? un na? la ba gimik dito? the last one i guess was the xmas party ( oh yes, i just so love the food, fabulous ). un na un? oh well, i guess we dont need any events to tickle us. we are all so happy taking calls. blah.

could you please give that HAPPINESS OFFICER a buzz!! ang laki laki ng sinusweldo nya wala naman syang ginagawa. eh kung palitan ko na lang kaya sya :naughty:

[focus_award]

annual medical exam story:

dr: harap ka sa dingding tapos il ask u to bend
focus_award: ok (dahan dahan na ibinaba ang pantalon at nag bend over [haha])
dr: are u sexually active?
focus_award: (almost blushes- does she really have to ask that?) (in all confindence) no i am not and it is sad.
dr: that is ok, at least u dont have STD
focus_award: (pwede ba na may sex life ako at *** ring STD? bwisit na doktor to)
haha
ayan dear eperformax people, i will admit publicly that i dont have a sex life. duh. as if u would be interested. haha. blog site ko na kc ito.

TO ANSWER SILENTMAX'S QUESTION:
am i enjoying my job? umm.... so so. not really that i look to it everyday. what keeps me here is that mci accounts are easy accounts. it gets to a point na boring pag minsan kaya HELLO HAPPINESS OFFICER!!!! something to liven the mci accounts please.

tsaka sana magoffer din ang eperfomax ng training classes about other things aside from the training sa mga accounts natin. para naman may growth. kasi un ang sinasabi nila sa mga ads nila e. *** lang suggestion lang.

mabuhay ang epmax cafe!!! sana dumami na ang menu choices. tsaka sana kahit cookies man lang e magkaroon sila.

un muna for the moment dudes and duddettes and mga kadudada.

have an eperformax day! (closing spiel dapat ng mga agents)

sana may tga paypal na pexer dito.

[tonytheman]

it s so nice to be here at epmax ..... no worries .....

[tonytheman]

heh he he .... " EVEN IF I BEND BACKWARDS ...... : "

[sweethums]

hiring pba sila for directory assistant agents?

[sixmiles]

ang kulit a, may happiness officer pa :D is that the same as a sales manager/csat manageR?

[dollarbaby]

oy, sixmiles, naligaw ka ata. :D

ey, EP pips!
ano yung work ng email support dito at ano qualifications at compensations na rin.

tska kung sa IP relay, paano pag di ka umabot sa 60wpm, pwede ba sabihin mo email support ka na lang? gulo no? +)

hindi pa man kayo sumagot, maraming salamat na agad. :)

[sixmiles]

dollarbaby: namamasayal lang ;)

hardselling yang atchie na yan a :lol:

[irateluvmachine]

WHERE HAVE ALL THE RELAY OPERATORS GONE... :bawling: BUHAYIN NYO NAMAN ANG THREAD NATIN!!!!

[MEM2]

hey is it true that SYKES are going to have ip relay program soon? P27k daw yung basic pay. verizon account daw. pls confirm. pano na tayo?

[topseller]

i want to apply there sana. EPERFORMAX called me up kasi for the IP relay post. But im workin na. But im quite interested to give it a shot. Pero mahirap ba yung IP RELAY? I mean im interested sana if totoo rin yung 23K na basic pay..

[sixmiles]

Hiring pa ba ang IP Relay? :)

[roxyd3428]

hiring pba sila for directory assistant agents?

yes hiring pa :) apply through jobstreet and www.eperformax.com

[roxyd3428]

Hiring pa ba ang IP Relay? :)

yes hiring pa apply through jobstreet and www.eperformax.com

good luck :)

[MEM2]

i want to apply there sana. EPERFORMAX called me up kasi for the IP relay post. But im workin na. But im quite interested to give it a shot. Pero mahirap ba yung IP RELAY? I mean im interested sana if totoo rin yung 23K na basic pay..
try mo. it feels so good pag nakakatulong ka sa mga deaf persons :)

[sixmiles]

ayun. ano ba ang equivalent ng coach/TL sa IP Relay account? and paano ba hiring process dito sa account na to? i read somewhere kasi na iba ang inaaplyan pag DA sa IPR e. :)

[DI10]

hey is it true that SYKES are going to have ip relay program soon? P27k daw yung basic pay. verizon account daw. pls confirm. pano na tayo?


hmmm san mo narinig yan?

[MEM2]

hmmm san mo narinig yan?
sa mga morning shift people. may secret internel hiring daw. kasama na daw yung isang iprelay agent na naterminate ng eperformax. Can anyone confirm this?

[FocusAlert]

da WHO!!!!!!

IS IT TRUE na may naglulurk dito kaya takot nang magpost ang mga relay operators dito qq

totoo nga ba na may mga nakikisawsaw na spammers and hardsellers qq which has nothing to do with epmax whatsoever qq

sino nga ba ang mailap na focus_award qq

sino ba ang kayang mag match ng pex nick to the relay opr to the op code qq

ano nga ba ang bagong inoorder ni (quote unquote) best friend qq ay call content pala yun

IS IT ALL TRUE QQ

da WHO!!!!!!

*peace*

[tonytheman]

Just heard RMH has it too for 30K....can someone confirm. thx.

[IceAngel]

tonytheman: I work for RMH and no, there's no IP Relay Operator position there. Just technical support, customer service rep and DA. :)

[tonytheman]

jennifer - hey gurl !!! musta na ? obviously we're still typing 60wpm . i dunno i guess, havent checked ... goodluck na lang sa certification...need to polish my CV for the next call center....island hopping, bar hopping .... i guess there's call center hopping .... right, janice?

[tonytheman]

iceAngel - Can you pls confirm cuz they said internal hiring right now. my friend used to work there . you still work there right? thanks.

[IceAngel]

tonytheman: I'm still working for RMH and no, walang internal hiring right now for IPO. There used to be internal hiring for team leader/qa positions but now hiring has been open to the public. :) From my knowledge walang IPO account ang RMH.

[tonytheman]

IceAngel - thx...

[tonytheman]

sa mga morning shift people. may secret internel hiring daw. kasama na daw yung isang iprelay agent na naterminate ng eperformax. Can anyone confirm this?


:smile2skull: cool secret internel hiring ... did u mean internal ?? just asking... :ferocious:

[MEM2]

:smile2skull: cool secret internel hiring ... did u mean internal ?? just asking... :ferocious:
no idea yet. sana may mag confirm dito

[focus_award]

guys, all of these are tsismis. lalo na *** sa rmh. what i know about sykes is that they handle the mci cust svc acct. i think. my memory is not that good after that crazy productivity chuva of mci. sheesh. anyway, wala na tayo laban dun bcz of the contract that we signed. we are supposed to work for 48 hours. grrrr but hey, look at the bright side. we get to serve those who are in need of our assistance (nevermind that we have our own lives to think of) oh yes siree!!! i love taking calls!!! i love my job!!!! i love all those crazy policies!!!! and why is that alcohol dispenser not working??? hello eperformax. hello happiness officer. oh yeah, the ip fiesta theme look is cool. pero di pa rin ako affected. im not in the fiesta mood. dami na calls!!! well, which is good. kasi accdg to mother barney, it assures oprs of security of tenure bcz of increased business. duh..... guys, let me tell u this, THERE IS NO SUCH THING AS SECURITY OF TENURE. What i mean here is that as long as u are good u can always market urself. sheesh. dami nga calls pero kung "allegedly sleeping" ka naman e may focus alert ka. (hi focus alert!!!) so keep on earning ur focus awards so just in case u get the highest of focus alerts, u can always brag about ur focus awards (and show em too) to ur next possible employer. have a great week guys!!! dami *****y people sa morning shift ha! sheeesh.

[Starlust]

Hi guys. This company called me up for a QA position (im scheduled for my final group interview and possible job offer tonight) kaso im not really sure if ill accept the job yet. Ive worked for a couple of call centers before and the 1st one i worked for was absolutely great.. the 2nd one was traumatizing to say the least... ok ba talaga dito? Forever night shift ba ang QAs here? Saka anong perks? Thanks sa makakatulong :)

[focus_award]

perks? what perks? ok dito. pangprofessional talaga. wink. *** perks di ko alam. um, free 60 pesos worth of coffee?

[jenyu]

hello!!!

may final interview ako sa monday!!!

kaso im worried kasi baka lagay nila ko sa voice-csr, gusto ko kasi email csr and *** ang naka indicate sa application ko..

sna sa email me... for Pay Pal account daw un,,

[jenyu]

how much *** basic pay dito?

[SILENTMAX]

ei guys tanung lang im aware that easycall has the same building or floor as you guys. tanung ko lang do you mix with them? ilang ba silang mga taga easycall marami ba? does anybody here know what accounts easycall handles? sabi sakin local accounts land daw hina handle nila.

tnx for any info.

and im glad your all enjoying your jobs at eperformax more power :)

[karagözler]

that was sometime last year pa ... :) they were a fairly cool bunch of people naman.

[SILENTMAX]

so wala nang easycall ngayun?

[SILENTMAX]

amf nevermind got the data na. na terminate na pala operations nang call center nila. tnx for the heads up :)

[DI10]

ang alam ko yung easycall dati naging eperformax

[drugged_lord]

hello!!!

may final interview ako sa monday!!!

kaso im worried kasi baka lagay nila ko sa voice-csr, gusto ko kasi email csr and *** ang naka indicate sa application ko..

sna sa email me... for Pay Pal account daw un,,

PayPal is a combination of email and voice support :) I can't mention the compensation but it's highly competitive :)

[jenyu]

PayPal is a combination of email and voice support :) I can't mention the compensation but it's highly competitive :)


hi! thank you ha.. my acct bang email lang? :)

[warblade2k3]

yep..... PayPal is a bit of email and voice, kaya *** applicants who got level 2 scores ang nilagay sa account na ito... good thing i got high scores!!! the compensation is quite competitive.... i think ill enjoy working for this account!


and thank God ill start my training on april 25th na!


:bounce2:

[DI10]

magkano sweldo sa paypal?

[Starlust]

I was offered a QA analyst job for the paypal account pero i turned it down. Permanent night kasi eh :( tas 10% lang night diff and no hazard pay bukod sa MATA (meal and transpo allowance)

[focus_award]

yup. may ip relay ba sa sykes? kasi ang alam ko e data encoding ang meron. basic e 13k ata. lipat na! hehe

[Starlust]

hi cuteflirt.. i worked with sykes from mid 2002-january 2004.. back then sykes had no ip relay programs, im not so sure now eh..
pero maganda talaga compensation package nila :) anyhoo, ill try to ask my friends who are still there if they know of any ip relay programs in sykes :)

[focus_award]

yehey!!! start na ng extra 30 minutes work!!! ang saya!!! nakacenter ang buhay namin sa career namin!!! we just love taking calls!!! never mind if we lose 30 mins from our family time, our company is our family. never mind socializing, we have enough at work. never mind spiritual time, we always pray that we dont get terminated for unbelievable reasons. haaaay..... venting lang. ayan ok na ako, pwede na ulit ako magkaroon ng focus award.

[MEM2]

yehey!!! start na ng extra 30 minutes work!!! ang saya!!! nakacenter ang buhay namin sa career namin!!! we just love taking calls!!! never mind if we lose 30 mins from our family time, our company is our family. never mind socializing, we have enough at work. never mind spiritual time, we always pray that we dont get terminated for unbelievable reasons. haaaay..... venting lang. ayan ok na ako, pwede na ulit ako magkaroon ng focus award.
haha baka next time extra 1 hour na yan. remember 48 hrs per week daw tayo.

[olh8red]

jennifer - hey gurl !!! musta na ? obviously we're still typing 60wpm . i dunno i guess, havent checked ... goodluck na lang sa certification...need to polish my CV for the next call center....island hopping, bar hopping .... i guess there's call center hopping .... right, janice?


I have to be honest, I don't understand why people would hop from one account to another. I spoke to a few agents and they mentioned that they are looking for career and stability...

In my years of being an employee, there is one thing that I have learned - there is no such thing as stability. Companies go under the bridge from time to time, accounts come a accounts go...just like the people in it..this is also true in the call center industry...You will never find stability and career when you are on the floor..especially if you keep on jumping from one account to another. I think the right move is, get to transfered to a different department, get regularized and quit jumping. A rolling stone gathers no moss, ika nga.

[olh8red]

hey is it true that SYKES are going to have ip relay program soon? P27k daw yung basic pay. verizon account daw. pls confirm. pano na tayo?


what do you mean na pano na kayo? i suggest you confirm that first, before you ask kung pano na kayo...you're already assuming something...

[olh8red]

hi to all the people working at eperformax. i was just wondering what accounts eperformax has now. and are you all enjoying your jobs?


I love my job, it's the work I hate. :naughty: :diablo:

[tik_boi]

:smile2skull: ikaw bay may mga sama ng loob sa ePerformax???? policies, clients (MCI, Experian, Paypal), HR issues, supervisors, management? ilabas na ang dapat ilabas!!! :skull:

[Gus2005]

walang kwenta yung training nila...
they don't even riggin' pay you for training...
******* *** 100 a day yan!

[HeStoleMyCherry]

if not for my colleagues, i wouldnt have stayed much longer. there are TOO MANY anomalies to even discuss it. malaking disappointment nung nagresign ako dyan. issue sa sweldo, issue sa management, sa policies, and most of all, intolerable supervisor.. incompetent and id have to say immature.

tapos ngayon may issue na naman sa backpay. hayy.. endless problems, buti nalang nakawala na ko dyan.

[olh8red]

i'm so sad for your hestolemycherry, i've never had that kind of problem really. at some point, I agree with problem overview you mentioned, but anomaly? that's a strong word. baka kasi you're also suffering from myopia?

kahit san ka mag punta, you won't find a company na walang problema, kahit siguro sa bahay nyo, at sa buhay mo, punong puno ka ng problema. it's how you look at the issue, normally, jumpers and those people who doesn't have any idea what they want in life would whine about stuff, from the smallest to the biggest, and they end up with nothing in the end.

kamusta ka na ngayon? kamusta naman ang career?

[KizZmeeeH]

I was offered a QA analyst job for the paypal account pero i turned it down. Permanent night kasi eh :( tas 10% lang night diff and no hazard pay bukod sa MATA (meal and transpo allowance)

Hi there... so just like you've said, you were considered for QA post? I don't think they offered you the job coz you just disclose a wrong information like the night differential for that account....

[olh8red]

kizzmeeeh...para mo namang sinabing merong comprehension problem yung tao...di nga ba?

[irateluvmachine]

hmmm, any former relay operators here?

you're speaking to one. :weg: sksksksksksksksksksk

[MEM2]

grrrr may mga naterminate na agents because of xxxxx.

[tik_boi]

ako po baket?

[tik_boi]

anybody here who knows lars villanueva?
yes i know him...baket?

[irateluvmachine]

grrrr may mga naterminate na agents because of xxxxx.

get used to it! :D xxxxx lives to terminate operators, especially the good ones! kulang na lang magkaroon ng pustahan sa break room kung sino ang susunod na opr na matatalsik sa trabaho for the silliest of reasons...

"opr here, betting 100 bucks on RO 5XXXM/F, mahilig mangolekta ng FA/parating tulog/parating absent and/or late/"favorite" son/daughter ni xxxxx/binababoy ang mga calls ni best friend, kaya malamang eto na ang susunod..."

o kaya ganito...

"text OPR with the op code of ur choice to 5XXX (xxxxx's op code) for smart, globe, sun, etc etc. subscribers to vote for the next relay operator to get the boot!"

:rotflmao: that would be something...what with the rate ip relay's going these days...buti na lang di ko naabutan yung additional 30 minutes...

[irateluvmachine]

i'm so sad for your hestolemycherry, i've never had that kind of problem really. at some point, I agree with problem overview you mentioned, but anomaly? that's a strong word. baka kasi you're also suffering from myopia?

kahit san ka mag punta, you won't find a company na walang problema, kahit siguro sa bahay nyo, at sa buhay mo, punong puno ka ng problema. it's how you look at the issue, normally, jumpers and those people who doesn't have any idea what they want in life would whine about stuff, from the smallest to the biggest, and they end up with nothing in the end.

kamusta ka na ngayon? kamusta naman ang career?

yup, there's no such thing as a perfect call center, or a perfect account. di mawawala ang mga problema (pulitika, mga sup na kup$, low and/or delayed sweldo, incompetent employees regardless of dept.) sa industry natin, although some have it worse than others. besides, it doesn't look good on someone's resume if they keep jumping from call center to call center without staying at least a year. i, personally, would've loved to stay a year, despite the endless problems with management, but it came to a point where getting the boot didn't really hurt me as much as i had expected.

hoping my next stopover in my "tour de france of call centers" (as one of my ip batchmates described it) would be better...and hoping i could stick it out for at least a year or two! :D

[SweetCyanide]

I was offered a QA analyst job for the paypal account pero i turned it down. Permanent night kasi eh :( tas 10% lang night diff and no hazard pay bukod sa MATA (meal and transpo allowance)

i think you have inaccurate info...

PayPal will eventually go 24/7... so, the people in this account won't be on permanent night shift...

10% night diff?... for PayPAl QA?... i don't think so...

if you were really offered the QA job, you should know the details of the offer... posting the info here is quite unprofessional... :no:

peace...

[MEM2]

walang kwenta yung training nila...
they don't even riggin' pay you for training...
******* *** 100 a day yan!
correction: P300/day ang allowance sa DIET.

PST and OJT naman you are paid based on ur basic salary.

BY THE WAY, ano na balita sa "soon-to-be" Sykes' IP RELAY PROGRAM?

[tik_boi]

Ang Opisinang "bawal Umihi" Coz It Will Affect Your Schedule Compliance!

[FLIRTYpanty]

Hi SweetCyanide, karagözler, roxyd3428!

Know who I am!? :naughty:

[SweetCyanide]

walang kwenta yung training nila...
they don't even riggin' pay you for training...
******* *** 100 a day yan!

you got only 100 a day because you probably didn't get hired... if you passed the training you should have gotten much more... but i guess you probably intentionally failed training because according to you

"walang kwenta yung training"

right?... :naughty:

peace

[olh8red]

Sweetcyanide...the person is obviously raw about the failure...usually, people with a "bulok" mentality would react negatively to failure. then again, it's good riddance, at least eperformax doesn't have a bad egg in the basket (i'm sure you have quite a few in there already).

[FLIRTYpanty]

olh8red,

do i know you? :)

[FLIRTYpanty]

olh8red,

do i know you? :)



Sorry! :blush2: i've mistaken you for someone else...

Hi drugged_lord! :clown3:

[MEM2]

one thing na talagang ok na ok ang ePerformax is the Shift Bidding Privilege

By May, may 10 shifts na to choose from!

So starting may, masarap na ang tulog at gising ko hehe

[DI10]

ibang klase ka talaga mem lol :glee:

[JeFFSTaR]

go MEM2 idol! :)

[DI10]

pero ang galing ha namemorize ni mem lahat ng skeds... with matching days off pa!

[MEM2]

omg serious? why?

[irateluvmachine]

hello to all my former colleagues...great to see u all posting here again... :wave: d@mn, sayang di ko naabutan ang 130-1100 shift!!!

OPR HUNG UP = SKSKSKSKSKSKSKSKSKSKKKSKSKSKKK (TM)

[MEM2]

so what's the latest on Sykes' IP RELAY?

[roxyd3428]

Hi SweetCyanide, karagözler, roxyd3428!

Know who I am!? :naughty:


do I KNOW YOU!!!!! :crazytongue:

ako ang nagbigay ng identity mo !!!!

[drugged_lord]

hello there :)

[sixmiles]

pwede mamili ng shift dito? wowow

[jenyu]

ano *** mga sked ng outbound dito? *** sa experian ba un?

tsaka *** sa ip relays ano sked?

[MEM2]

ano *** mga sked ng outbound dito? *** sa experian ba un?

tsaka *** sa ip relays ano sked?
read my post above

[heart4us]

where is ePerformax? do they accept undergrads?
also how do i apply? tnx

[focus_award]

mem tsk tsk tsk that is a confidentiality issue. u shd have not posted the skeds. whatever. grrrrr. kainis tlaga si mother with her "according to mci we are only being productive for 7 hours and 30 minutes" imbento nya lang naman un e. e bakit *** ibang mci acct wala? kainis. anyway, eto na ang focus awards nyo:
mem: focus award for memory skills
focus alert: focus award for identifying a confidentiality issue
mem (ulit): focus award for the cutest reaction to a serious matter ( "omg, serious")
irateluvmachine: focus award still pending until news abt ip relay in sykes is available. pls keep us posted.

at sa mga gusto magapply sa eperf, apply lang kayo, try us, we are definitely different. promise, after ur experience here, di na kayo aabsent at malelate sa future companies nyo.

[drugged_lord]

where is ePerformax? do they accept undergrads?
also how do i apply? tnx

ePerformax @ the 3rd floor is accepting undergrads:) we are located at the BPI Buendia Center along Sen. Gil Puyat Ave. in between Pacific Star Bldg. and Petron Mega Plaza:) you can drop by M-F 9 am-6 pm:)

[tikbalangbynite]

omg serious? why?

...because you signed a contract that says IP Relay Scheds are not to be disclosed to ANYONE. Capital A N Y O N E.

To paraphrase, the contract states that only Epmax and MCI admin, aside from you of course, are to be made aware of the scheds. Heck, even your family and friends aren't supposed to know your sched... which is silly, i know, because they can easily discern it anyway by just observing the time you leave and get back home but then again there are a lot of silly policies in that company... errrmm... i take that back, that statement could get me fired.

Epmax is the perfectamundodacious work environment ever!!!!11111!!11!! Epmax rules! Go Epmax! rah rah rah! :crazytongue:

[heart4us]

the choosing of skeds, is this only for relay operators? what about for CUstomer care reps?

[FocusAlert]

tikbalang, what s with the 1 s between the exclamation points ginagaya mo ba si best friend q ga ga ga ga

yes, if her royal highness happens to be lurking, that statement cld get u fired q ga ga ga ga but we all know she s more concerned with updating her inimitable fashion style than a bulletin board like this q ga ga ga ga

to answer ur question, heart4us, shift bid is for all accts it all depends on how well or how poorly u do on the floor. and once u get ur sched never ever EVER post it in a public forum like this kung ip relay ka, ip relay values confidentiality like the cia and kgb do the same q ga ga ga ga

(wag mo na akong tanungin kung ano ang q ga ga ga ga if i do that will be breaching confidentiality and her royal highness will bring me in for some s & m ... bwa ha ha ha q ga ga ga ga) :p

focus_award, thx for the focus award, i live to hunt out those hard headed oprs who haven t learned from the many lessons taught on pages 13-15. :)

oops, i forgot ... q ga ga ga ga

[tikbalangbynite]

tikbalang, what s with the 1 s between the exclamation points ginagaya mo ba si best friend q ga ga ga ga

yes, if her royal highness happens to be lurking, that statement cld get u fired q ga ga ga ga but we all know she s more concerned with updating her inimitable fashion style than a bulletin board like this q ga ga ga ga

to answer ur question, heart4us, shift bid is for all accts it all depends on how well or how poorly u do on the floor. and once u get ur sched never ever EVER post it in a public forum like this kung ip relay ka, ip relay values confidentiality like the cia and kgb do the same q ga ga ga ga

(wag mo na akong tanungin kung ano ang q ga ga ga ga if i do that will be breaching confidentiality and her royal highness will bring me in for some s & m ... bwa ha ha ha q ga ga ga ga) :p

focus_award, thx for the focus award, i live to hunt out those hard headed oprs who haven t learned from the many lessons taught on pages 13-15. :)

oops, i forgot ... q ga ga ga ga


the 1s? It's a jab at people who are obsessed with exclamation points. hehe... long story. :P

...and apparently, i dont have to worry about getting fired because we're all getting eskay-eskayed in 120 days anyway. :(

the morning people have given us some details regarding the apparent future demise of the account... I'll probabaly get the memo during my shift.

[focus_award]

yeah finally, 120 days nalang!
look at the bright side. we wont be seeing anymore of her royal highness. hahaha. tapos kasama rin pala natin sa bagong acct ano? someone answer me. why did mci pull out their accounts with eperf? i dont get it. i'll give a focus award to someone who can satisfy my curiosity.

[tifosi_1]

saan ba yun bldg nyo? how do i get there by car? where do i park? :)

[SweetCyanide]

look at the bright side. we wont be seeing anymore of her royal highness. hahaha.
nothing is definite yet... :crazytongue: i think all the details will be ironed out by next week...
someone answer me. why did mci pull out their accounts with eperf? i dont get it.
this was quite inevitable since verizon bought mci 2 months ago...
click here (http://www.usatoday.com/money/industries/telecom/2005-02-14-verizon-mci-usat_x.htm) for info...
and here (http://money.cnn.com/2005/02/14/technology/verizon_mci_jobs/)...

[olh8red]

Jarael, simply go to their office at the 3rd floor of the BPI Buendia center, bring a resume and be ready for an initial interview, if you pass the I.I., they will schedule you for testing, etc.

I believe they do not have any openings for the Email support account, if you have excellent English Skills, you might want to inquire about the Inbount CSA account.

[focus_award]

yahoo. im excited with vcustomer. the company looks ok. well, we have to wait until next week for the negotiations to be done with. my biggest wish in case vcustomer decides to put up a call center here in the philippines and maintain us? them getting rid of the 48 hour compressed work week.
come on guys, just take it easy. a lot of call centers are in need of our talents. im counting!!! 117 days to go!!!

[olh8red]

yahoo. im excited with vcustomer. the company looks ok. well, we have to wait until next week for the negotiations to be done with. my biggest wish in case vcustomer decides to put up a call center here in the philippines and maintain us? them getting rid of the 48 hour compressed work week.
come on guys, just take it easy. a lot of call centers are in need of our talents. im counting!!! 117 days to go!!!


believe din ako sa optimism nito...karapat dapat ka tlg sa focus award.

[DI10]

let's have our own little countdown here... tapos dapat updated everyday...

[SweetCyanide]

a lot of call centers are in need of our talents. im counting!!! 117 days to go!!!

why wait for 117 days?...

[MEM2]

yahoo. im excited with vcustomer. the company looks ok. well, we have to wait until next week for the negotiations to be done with. my biggest wish in case vcustomer decides to put up a call center here in the philippines and maintain us? them getting rid of the 48 hour compressed work week.
come on guys, just take it easy. a lot of call centers are in need of our talents. im counting!!! 117 days to go!!!
omg the best post in this thread so far.

[DI10]

haaaayyy naisip ko na tuloy bigla na mas okay yung mas maliit na sweldong TL sa ibang company kesa dito tapos wala pang nareregular tapos unstable pa. sana lang i absorb ng v-cust (na ngayon ko lang narinig ang pangalan).

[heart4us]

out of curiousity? magkanu parking sa BPI buendia center, basement parking?

[MEM2]

kala ko verizon ang bumili sa mci? is vcustomer part of verizon or what? (sounds confused)

www.vcustomer.com

[focus_award]

mem, confused ka nga talaga. read the memo that was distributed to us. hehe. yup check nyo *** website. never heard talaga kasi *** sa pilipinas but it seems that vcustomer is a reputable company. heart, magkano parking sa basement? malay, tanungin mo ako kung magkano ang iced tea sa canteen. hehe. di10? come on! like i told u guys before, there is no such thing as "job security" as we know it. wag nyo iasa ang job security nyo sa company. it is everyones responsibility to keep themselves marketable and as long as u can sell yourself, di ka mauubusan ng trabaho. ilang araw nalang ba? hina ko sa math e. ano kaya balita next week? focus award for me cause i am reeking with optimism. sheesh. im crossing my fingers. ay, ayaw na magcross sa kakatype. dami calls kasi!!!! sinusulit na nila tayo!!! haha!

[focus_award]

focus award din pala for QA pinya for being ms congeniality. she has a ready smile for everyone. focus award for QA nike for wearing rubber shoes. focus award for mother, matching pa talaga ang mga damit nya sa banderitas. i love eperformax!!!!

[cinjin]

hi! strict ba *** 60wpm ng ip relay postn?
day job ba ito? ty

[DI10]

saka san nga pala ang parking na mura pag morning?

[MEM2]

hi! strict ba *** 60wpm ng ip relay postn?
day job ba ito? ty
strict pero marami kang tries. if u did not, may mga chances pa naman. papapraktisin ka muna. I wonder if they are still hiring for ip relay. nag freeze hire na yata sila. pls confirm.

[DI10]

san ka pupunta cute flirt? hehe
3 working days left for us!

[tikbalangbynite]

san ka pupunta cute flirt? hehe
3 working days left for us!

8 pirma na lang sa time sheet... hehe... :D

[DI10]

8 pirma na lang sa time sheet... hehe... :D

actually 10!

[focus_award]

i so hate the schedule transition!!!! it is like my shift is every after 12 hours? **** **** **** U ***** U ****** ****** ****** *** PENIS VAGINA VAGINA VAGINA DIE U *****!!! :splat: (ay ayaw tanggapin, confidentiality issue ba ito? let me translate) (sounds like pak pak pak u beach niga niga niga as penis vagina vagina vagina die u hor) (sounds like abused opr venting) it is good that vcust is going to absorb the opr svcs eventually, the sad thing is that it wld be the same faces we will be seeing around. kelan kaya mapupuno ang operators at magsubmit ng petition to kick the fat *** out of the office?

[irateluvmachine]

so what's the latest news between vcust and ip relay? looks like u guys will be keeping ur jobs...GOOD FOR U! :D but looks like u guys won't be rid of her royal highness either... :verymad:

[focus_award]

what do u mean cute flirt? about mother?

[MEM2]

vCustomer to buy MCI's call centres

April 22, 2005 15:20 IST

Business process outsourcing company vCustomer Corporation will acquire all the eight call centres of global telecom giant MCI, sources said on Friday.
The acquisition will bring to vCustomer the directory assistance service, operator service and relay service assets of the telecom company and provide it a presence in the US and Philippines.

MCI has seven call centres in US and one in Philippines. vCustomer has also signed a multi-year agreement with the telecom company to provide network management, directory and operator services, a statement said in New Delhi.

Post-acquisition, the number of employees at vCustomer will go up to 6,000 and give the company delivery centres in US and Philippines.

The call centres of MCI in the US have Spanish language capability too and this coupled with US presence will open a whole new market for vCustomer.

"There are many companies who want to outsource work but do no want to move it to off-shore locations. The call centres in US will give vCustomer access to these companies too," a source said.Hey where did u get that article? link pls thx

[focus_award]

for more info about vcust www.vcustomer.com and other news about mci and verizon and qwest just search sa yahoo. but that would be moot already since mci has sold the opr accts to vcust.

[MEM2]

ever heard of google pare?
omg! thx here is the exact link!

http://inhome.rediff.com/money/2005/apr/22bpo.htm

and here!

http://www.vcustomer.com/nc_viewer.asp?FileName=april2005_economic-times.asp
http://www.vcustomer.com/thumbs/april-economic-times.jpg

vCustomer to buy MCI's call centres in Philippines, US

The Economic Times - April 23, 2005

NEW DELHI: vCustomer, the Kirkland (US) based BPO company founded by ex-Microsoft employee Sanjay Kumar, is buying out beleaguered telecom operator MCI’s call centre operations in the US and the Philippines.

The deal includes acquisition of the US telecom operator’s directory assistance service, operator service and relay service assets and a multi-year agreement to provide network management, directory and operator services to its residential & business clients. It covers the gamut of technology, four call centres in the US and one in the Phillipines along with intellectual property.

“The combined revenue that we hope to gain from the deal will exceed $100m annually. Our Indian operations will also benefit since we can now offer the right-shoring choice to our customers with 6,000 employees and call centres located across the US, Philippines and India,” said vCustomer’s CEO & president Sanjay Kumar. In India, the company has call centre facilities in Delhi and Pune.

While vCustomer is not revealing the exact deal size, it had mentioned its intention to buy a company in the US for about $50m. Experts feel that the acquisition of MCI’s assets would be pegged at a similar figure. “We feel that this deal makes us the first offshore player to achieve a global scale. We have now acquired a tremendous amount of technology in the telecom space, and services to our clients will incorporate that. We can compete with big US-based BPO companies since acquisitions in this sector so far have been in the region of $5-10m, while ours is much bigger,” he said.

[focus_award]

did i read that correctly?
“The combined revenue that we hope to gain from the deal will exceed $100m annually. ..."
and u guys thought u were paid enough?
wait till they transfer the opr svcs to india.
hehehe i am still hoping for the best!!!
ilang days nalang ba?
excited na ako makita si kumar!!!

[DI10]

sulit na sulit!

[tikbalangbynite]

...so is Kumar's "feisty" grandma, doting mom and penny-pinching dad gonna show up too? hehehe :D

[focus_award]

shift change na bukas!!! goodluck to all of u slaves of mother hot air ballon floating marshmallowman!!! uso nanaman ang 80's!!! let's walk the dinasour!! sana di kayo materminate for sleeping or appearance of sleeping kc puro kayo *** tulog sa adjusted sked ninyo hehe.

[MEM2]

http://www.gov.ph/news/may22005.asp

May 1 - Legal Holiday
May 2 - SPECIAL (NON-WORKING) DAY


MALACAÑANG


Manila


BY THE PRESIDENT OF THE PHILIPPINES


PROCLAMATION NO. 837


DECLARING 2 MAY 2005, MONDAY, AS A SPECIAL (NON-WORKING) DAY THROUGHOUT THE COUNTRY

WHEREAS, Labor Day which is observed as a regular holiday on May 1st of each year, recognizes the contribution of the labor sector; both at home and abroad, to the economic development of our country;

WHEREAS, the commemoration of Labor Day falls this year on a Sunday; and

WHEREAS, 2 May 2005, Monday, may be declared as special (non-working) day pursuant to existing laws, rules and regulations.

NOW, THEREFORE, I, EDUARDO R. ERMITA, by order of Her Excellency GLORIA MACAPAGAL-ARROYO, President of the Republic of the Philippines, do hereby declare the following:

SECTION 1. 2 May 2005, Monday, shall be a special (non-working) day throughout the country.

SECTION 2. All activities and celebration in observance of Labor Day shall, however, remain to be observed on 1 May 2005, Sunday;

SECTION 3. The Department of Labor and Employment shall issue the appropriate guidelines to implement this Proclamation.

DONE in the City of Manila, this 29th day of April, in the year of Our Lord, Two Thousand and Five.




By order of the President:

(Sgd.) EDUARDO R. ERMITA
Executive Secretary



By the Executive Secretary:

(Sgd.) JOAQUIN C. LAGONERA
Senior Deputy Executive Secretary

So we earn Vacation leave sa May 1, we earn 30% additional pay sa may 2?

[DI10]

fact: they wanted us to do 19 hours out of a possible 27 hours...
check this out...
(example lang to ha!)
from 8:45 pm up to 6:15 am - 9 hours and 30 minutes. then be back after 8 hours...
SAME DAY: 2:15 pm to 11:45 pm - 9 hours and 30 minutes

to make things worse...after that 2nd 9 hours and 30 minutes... balik na naman at 6 am the next morning! wow!!!!!!

disclaimer: sample scenario lang ito.

[MEM2]

fact: they wanted us to do 19 hours out of a possible 27 hours...
check this out...
(example lang to ha!)
from 8:45 pm up to 6:15 am - 9 hours and 30 minutes. then be back after 8 hours...
SAME DAY: 2:15 pm to 11:45 pm - 9 hours and 30 minutes

to make things worse...after that 2nd 9 hours and 30 minutes... balik na naman at 6 am the next morning! wow!!!!!!

disclaimer: sample scenario lang ito.
dapat day off lahat ng agents sa April 30 para smooth ang transition sa May 1st. But sadly, di nangyari.

[focus_award]

ibagsak ang rehimeng mapangabuso sa mga operators!!!!
patalsikin si ............... (secret) (baka umiyak sya ng mantika)

[DI10]

:lol:



may disclaimer pa amp.. kasama ka rin sa kilusang mayo uno?

yup at magdadala pa kami ng mas marami at mas makakapal na libro tungkol sa labor code!

[irateluvmachine]

take note, especially to focuses award and alert, my new description is not call content...it is a (band) management group i am planning to form in a few weeks.

NOW WTF IS THE DEAL WITH SOME OF MY FORMER COLLEAGUES COMING IN FOR WHAT IS CLOSE TO THE EQUIVALENT OF 3 STRAIGHT SHIFTS...more chances for marshmallow woman to give FA's for sleeping/being under the appearance of sleeping? need reinforcements to take on "best friend" even if he doesn't make too many appearances on weekends? somebody fill me in plz now while i hd... (oops, maybe that IS call content. syarrap muna ako... :shutup: )

[mugukiller]

anak ng _#*()&_#%&_!!!! too bad i only chanced upon this forum now... sayang...

well, anyway, kumusta sa inyong lahat... grabe, i spent like 2 hours reading ALL the threads in this forum. ang dami nyo pala rito... pero since bawal ang names.... (remember, there are spies lurking here, too), hulaan nyo na lang kung sino ako...

i've read so many posts, i kinda know na which ID belongs to whom...


so, masarap ba mag morning shift? sayang at na disband na ang pinaka ASTIG na team sa balat ng IP Relay.

hey irate, saan ka na ngayon? balitaan mo naman ako.... ikaw rin jason2x...

so, kumusta na *** mga nasa ilalim ni *****jr? Yan lang talaga ang nakakalungkot sa IP... wala kasing role model na matino, kaya nahahawa tuloy ang mga nag-uumpisa pa lamang makahawak ng kapangyarihan... :no:

sad but true, ***** is truly :smile2skull: forever trying to project a sweetness about her, but inside, para syang kamoteng kahoy!!!! Thank goodness most of the IP RO's are smart enough to see through this charade. Yun nga lang, *** mga foot soldiers nya, kailangang sumunod sa kanya... kahit na napakasamang example nya... ayun, meron na ngang kulay eb*k ang ilong sa kaka halik sa marshmallow a** nya.

hmmm... *** nang breakfasts after shifts... wala nang outings... (hirap na mag schedule noh, iba iba na ang day offs)....

basta ako, saraaaaaaap buhay...... (o, kilala nyo na kung *** ako?)

[focus_award]

hahaha welcme mugukiller, ur muguness is so passe, may mugu disconnect procedures na kasi.
yeah, magdala ng maraming labor books. dapat un ang reading material ng bawat opr.
may junior na si marshmallowmanwoman? hahaha i think i know who.
sya ba *** sexy? *** di nagmana sa blubber?
irate? saan ka na? saang customer svc ka?
congrats nga pala sa mga bagong supervisors!!
bigyan nyo naman ako ng focus award!! putsa, walang kwenta ang mga hirap ko.

[MEM2]

yup at magdadala pa kami ng mas marami at mas makakapal na libro tungkol sa labor code!
hey ikaw pala si DI10 finally nakita na rin kita. i'll buy WoW and Sims 2 University tmw.

[mugukiller]

hi Focus Award... in reality, di pa rin passe ang ID ko, kasi kahit may discon procedures na, they continue to exist. They have been around even before IP relay, even before email, even before fax machines existed, and they will continue to exist long after we return to dust (old habits die hard).

cuteflirt, *** naman oh.... porque ba di mo na ako nakikita, nakalimutan mo na rin ako? hehehehe... miss ko na ang killer shoes mo...

di ko pa alam details for friday, pero sasama ako...

kita kits... :eyecrazy: :hairstand:

[focus_award]

hehe may kwento about mugus pero pag kwinento ko e mabibisto kung sino ako.

anyway, good luck sa pagfile ng leave. hirap kumuha ng leave skeds kainis. nataranta na ata lahat ng oprs at nagleave na lahat sila.

[mugukiller]

kaya natataranta lahat sa pag file ng leave, kasi nga those leaves will be useless after the turn over. Back to zero ulit ang leaves dahil new contract na. AND, i'm sure pag naka leave, nagpapakalat na ng resumes sa iba pang prospects....

kaya daliiiiii, mag leave na!!!!
:ladiesman:

[cinjin]

QUESTION: hiring na ba email csr?
ip relay?

[JeFFSTaR]

hi! daan lang.. tagal ko ko na di nagpopost..

sa tingin ko alam ko na kung sino mugukiller.. :D

pero si focus_award di ko pa rin kilala.. :)

musta appl irlm?

ayos pala morning shift *okay*

[mugukiller]

cge nga jeffstar, *** ako? eheheheheeh....

[irateluvmachine]

hi! daan lang.. tagal ko ko na di nagpopost..

sa tingin ko alam ko na kung sino mugukiller.. :D

pero si focus_award di ko pa rin kilala.. :)

musta appl irlm?

ayos pala morning shift *okay*

just look for me in the other call center threads...then you'll know where irateluvmachine (i.e. CEO of Do U Carry Hit Records band management group) is now working... (because band management doesn't pay s#@& and i don't even have bands to manage yet!)

[JeFFSTaR]

mugukiller, our old team directory helped me in determining who u are.. i just compared info u have here in pex. :D

irateluvmachine, gudlak sa training! :)

[mugukiller]

galing mo jeffstar.... hehehe. bakit wala kayo nung breakfast ha? parang binoycott nyo ako ah...

[mugukiller]

at sana naman sumama kayo sa final gmik of the original team joey on friday night...

[focus_award]

natatakot ako kung nginingitian ako ni marshmallowmanwoman.
parang may masama syang binabalak!

[warblade2k3]

:wave:

whew.....

mukhang puro taga ip relay ang mga pexers **....

anyone from the paypal account?

:?:

[focus_award]

welcome warblade!!!

kayo ang mga inglisero sa fifth floor.

bilis habol kayo bago kme maglaho sa eperformax

soon, we will be having our own thread kc bagong kumpanya na kame.

ano balita sa paypal?
kwento naman at baka lilipat nalang ako jan.

[warblade2k3]

im still on training kaya wala pang masyadong infos about the compensation program, but from what i heard, it sounds very promising...

paypal is actually on the 3rd floor...

i do hope i get to meet some of the pexers in here....


:bounce2:

[mugukiller]

eh? bakit? wala pa kayong sweldo during training?

[warblade2k3]

we have training allowance plus meal and transpo allowance.. and compared to what other companies offer during training, i could say that its quite competitive...

not to mention mukhang ok talaga ang package once you get hired esp if you perform well...


:bounce2:

[mugukiller]

aymishyutu cuteflirt.... text nyo ako kung saan kayo mamya...

[karagözler]

warblade2k3: good luck! :D

[irateluvmachine]

mugukiller, cuteflirt_4sale - sorry i couldn't join u guys...this former relay opr is on a very, very, VERY tight budget...

manlibre naman ang mga mayayaman na current relay oprs dyan... :glee:

[snapcase]

hehehehe musta? people support ka na pala

[MEM2]

mugukiller, cuteflirt_4sale - sorry i couldn't join u guys...this former relay opr is on a very, very, VERY tight budget...

manlibre naman ang mga mayayaman na current relay oprs dyan... :glee:
wow working ka na sa Peoplesupport?

[irateluvmachine]

yes i am...kaya manlibre na plz ang mga current relay oprs...while i hold...

snapcase = vic_epmax qq ba't nag-iba ka ng nick qq

[tikbalangbynite]

we have training allowance plus meal and transpo allowance.. and compared to what other companies offer during training, i could say that its quite competitive...

not to mention mukhang ok talaga ang package once you get hired esp if you perform well...


:bounce2:

details naman ng paypal dyan! :D email support?

[focus_award]

*** ang gumagamit ng aim to place a relay call ordering frenzy condoms? sheeesh.... *** ba un irate?
haha obvious na pexer kasi binangit pa c marshmallowmanwoman

nakaoff ba sya bukas?

baka nag aapply

let us wish her all the luck then.

smile

[irateluvmachine]

focus_award - NO COMMENT... :shutup:

NUKE N******!!!!!

[snapcase]

may opr na nag-ple-place ng call thru aim and i'm so pissed off!!!
irateluvmachine i'm not vic, he used to be a team mate though.

[focus_award]

magleleave si mommy marshmallowmanwoman!!!

she deserves to have that vacation. she has been working so hard typing away infront of her computer.

enjoy!! u guys are gonna miss her. i bet my ****.

[irateluvmachine]

ika nga ni nelly...it's getting hot in here... (no, i won't ask u to take off all ur clothes... :naughty: )

hmmm...looks like we have an opr, or oprs, or a combination of past and present oprs with a bent of anti-heroism in them. and as a result, we seem to be leaking out a bit of call content... (just a little bit, di naman yung lantarang call content tulad ng ginagawa ko dati...)

although i neither confirm nor deny my involvement in these mischievous activities, i'm sure these oprs have nothing in mind but to put a smile on their colleagues' faces, and not to irritate anybody or get anybody in trouble. after all, we must admit that it's a restrictive environment u guys have out there. there's little room to smile or to laugh, what with marshmallowmanwoman running the show, and all the prank calls and best friend calls u have to suffer through.

guys, let's keep the call content down and keep things light-hearted over at this thread. it's bad enough that there's little room to be light-hearted when you've got marshmallowmanwoman staring down at ur console...

(...and at that piece of paper on irateluvmachine's lap...)

*peace*

[mugukiller]

bakit cuteflirt? ano na naman ang sinabi nya tungkol sa akin? sarap talaga ng sikat... wala na nga dyan, pinag uusapan pa!

paki sabi sa kanya i don't give a **** about her. akala nya umalis ako dahil sa kanya? sexcuse me, di ko po kailangan magtrabaho para mabuhay.... di tulad nya, trying hard na kumita ng malaki, para may pambili ng ukay ukay....

[jason_x2_]

I MISS U GUYZ... (well atleast *** mga natitira pang orig n team joey)
kumustas na, itsurang nadagdagan ang pangalan nin mother dear... from the sidekick of macdo(*** violet) to marshmallowmanwoman.. hehehe... irateluvmachine... wala k na rin pala sa epmax. has naku dropping like flies ahhh.. at ano itong nababalitaang ko may padawan deciple na si mother dear? OMG!!! Dumadami sila!!!
:)
and oh yeah.. natanggal ko n sa system ko ang GA GA GA at qq it took a while.. :)

[MEM2]

yes i am...kaya manlibre na plz ang mga current relay oprs...while i hold...

snapcase = vic_epmax qq ba't nag-iba ka ng nick qq
wow congrats! kamusta package sa Peoplesupport? pashare naman thx. di ka nag apply sa sykes? may ip relay ba talaga dun?

[irateluvmachine]

jason - musta na dude, yup, it's true, wala na ako sa epmax, at lumipat na ako sa PS. (gaya ng epmax, confidential yung salary details... ;) ) iisa lang ang alipores ni mother marshmallowmanwoman, mukhang dun napunta yung mga former teammates ko. and mother? syempre, paano bang hindi dadami ang mga nicknames niya.

[focus_award]

oh come on guys, give that poor lady a break.
hehehe
can t blame her, e si mommy marshmallowmanwoman lang ang role model nya dun e. tweehee. ingat kayo, namemersonal yan kung minsan. team stats ang pinakaimportante sa kanya kaya *** mga balak magabsent or malate, please...
kasi dapat, ang ex pinaka astig na team e nagsamasam pa rin.
weren t u warned that she wld be getting that schedule?
tsk tsk tsk
pre shift post shift babies

[focus_award]

kakapanibago!!! parang kokonti tao sa night night shift.

change nicks everyone!!!!!

now na. we have been infiltrated!!!

[sous_chef]

hiring pa ba kayo? gusto ko sana mag apply kaso nabalitaan ko na mag pull out na ata ang account sa inyo... tama ba?

[infinity_ph]

soon pull out MCI nila...paypal un hiring

[geekhead]

magkano kaya offer for TL's and QA's?

[focus_award]

mci's services sold their operator services to vcustomer. so most likely the accounts are staying. i think freeze hiring for the moment. wait till august when vcustomer officially takes over.
the paypal account pays good.
if u are a workaholic then eperformax is the right company for u sous chef.

***this thread has been brought to the attention of management. yeah, we have to admit but we have been venting our frustrations here. sadly, these are frustrations towards people who run the company (and some crazy policies). do we owe them an apology? or is it just right that they (management) learn about our frustrations? oh yes, we do have an open door policy, but for crying out loud who would dare complain and risk losing his/her job? did we mess up eperformax's reputation as an employer of choice or did we just vented out our complaints against some people who made our life stressful? hey, u have to admit that the work we do is almost stress free. it is just the people ( and again some crazy policies) that make our otherwise blissful work difficult? we dont even have a suggestion box, yeah, we have hr but they are not even definite on some things at times. haaaaaaaay...... baka umulan ng focus alerts next week!!! attention focus_alert!!! this is your time to shine!!!***

[irateluvmachine]

ang motto ng pex, "SPEAK YOUR MIND".

what are all these past, present and future oprs doing if not speaking their mind?

baka post ulit ako mamaya ng mahaba. still trying to find the right words to post...

[irateluvmachine]

o eto na...oras na para sa isa pang mahabang post...

(ahem...testing, testing...) pex is, and always was, a clear and present danger in the work place. several years ago, before my call center days, and when i was using a different (and more controversial) nick, our boss outlawed pex, had it blocked from every pc. however, mIRC was not deleted, neither were other chat programs considered more of a distraction to web design peeps like ourselves. he realized, even then, that pex could be a deadly medium when it comes to disgruntled employees venting. as if face-to-face water cooler venting wasn't bad enough, here comes a bulletin board where people can vent not only to each other, but vent to the whole wide world.

so the cat has jumped out of the bag, and has landed right on management's lap. suddenly the people up there can see the passion in how we vented in this thread...and the strong posts that came out of that. i wouldn't be surprised if management is busy trying to make 1 and 1 equal 2, and find out who's who in this thread. while a lot of these posts could've used a little less emotion and more positive scripting, i, personally, do not look back with remorse in what i've posted here, even if i was sometimes guilty of being too harsh in my words. (except the call content!)

this thread, mind you, never was not an exclusive thread for b|tching about what's amiss over at ip relay. we didn't start posting and staying here to complain ourselves silly about life in ip relay, we did so because we wanted to meet fellow oprs who happened to be pexers. and we became friends, not just here in pex, but also in real life. naturally, what do u expect of the thread we post in, it would become like a personals/small talk thread...puro chikahan, biruan, at minsan may kasamang tampo/sama ng loob/hinanakit sa sistema. it's all inevitable.

just my 2 cents. peace out. :D

[mugukiller]

my take on this is:

anyone who lives in glass houses should not throw any stones. After all, for every action, there is an equal and opposite reaction. In simple terms (baka di mo kasi maintindihan - yes you, i know you're reading this anyway), babalik sa iyo lahat ng ginagawa mo sa kapwa mo.

great leaders do not demand respect. they EARN it by respecting others as well. they earn it by possessing a SINCERE concern for the welfare of others, whether subordinate, peer, or superior. my only hope is that you learn from your mistakes, and start reading John Maxwell's books on leadership. Perhaps that should enlighten you.

You had good potential when you started out. I don't know where, and why, you made a turn for the worse, but you did, and you have to acknowledge that and move on.

Regarding the posts here, pansinin mo -- ang pinag uusapan lang dito are issues that affect operators, as well as people whom they feel have been less than HUMAN to them. May nakita ka ba ditong reference, whether direct or indirect, to other supervisors, managers, or directors of the company? WALA. Thats because they have been doing their job in accordance with how it SHOULD be done. Mahigpit din naman sila ah. however, they have genuine concern for the welfare of their people, and they know how to RESPECT, not malign, their people. yun na ngang pagdudahan mo ang mga operators mo pag nag sick leave sila, isang katarantaduhan na yun. it's extremely tasteless, unleader-like, CRASS! a sick leave is a sick leave, especially if it is an EARNED sick leave. to start sending tasteless, condescending messages to sick operators is definitely no way to treat your people. Those operators you have wronged deserve no less than your sincerest apology.

All is not lost. you still have the chance to prove yourself as a great leader. you had it within you, once upon a time. perhaps you should dig deep and try to find that place where you can begin trusting people, begin loving people, begin treating people as equals, and not just as pawns in your quest for greater glory.

After all, what doth it profit a man (or woman) if he gains the whole world, yet suffers the loss of his own soul?

[focus_award]

yeah an EARNED sick leave is an EARNED sick leave. i deserve to use for whatever reason it might be. what? me not use it and forfeit it at the end of the year? im not stupid.

you (yes you) are a lucky. u are healthy. hay, i dont want to tell u things that u shd be knowing. i guess this is ur first supervisory job and u are still learning. not ur first supervisory job? well, then u didnt learn anything at all.

i still believe in u though. i just wish u be more human.

lighten up girl. smile.

[warblade2k3]

whoa..... i can definitely feel the tension in here....


i guess it would be better to sit back and observe for a while...

[focus_award]

ay ano ba yan mali mali grammar ko.
grammar relay na ako.
hehehe.

tensions over.

let's party!!!!

[mugukiller]

is it really? let's all hope so, for everyone's sake... sincerity can only be measured through the passage of time... after all, history will be the ultimate judge of all that has happened...

i shall continue to pray for you, for me, for all of us....

[mysteree]

hi. just wanted to ask if you have outbound sales and/or directory assistance. i'm planning to explore working for a call center. sales and/or customer service would be my forte. hope anybody here could help.

thanks in advance.

[drugged_lord]

hi. just wanted to ask if you have outbound sales and/or directory assistance. i'm planning to explore working for a call center. sales and/or customer service would be my forte. hope anybody here could help.

thanks in advance.

we have inbound/customer service and outbound/non-sales accounts. if you're interested, visit us at the 3rd floor of the BPI Buendia Center, Sen. Gil Puyat Ave. Makati City:D

[7HGRADUATE]

Hi PExers! I've vome across this blog about Eperformax. Any thoughts on this: voidphoenix.blogthing.com/ 2004/11/23/can-you-smell-the-bs/

[karagözler]

it's actually quite nicely written. and he does raise some pretty valid points. :D

[warblade2k3]

:wave:

hey guys! hows everybody doin?

[focus_award]

another bad move:

before: wow, our bonus is now 25 percent of our basic salary
today: sorry guys, that 25 percent was just a joke. it is still 20 percent.
SHEEEESH!!!!
what kind of company is this?
what? bait us with goodies and eat the goodies for yourself after all?
how demotivating.

hay.......

hi warblade! howdy? musta ang paypal?

question: may sales account ba ang eper? nag ooffer daw ang hr ng sales position e. is this the "high compensation program" that is being advertised sa jobstreet?

[7HGRADUATE]

it's actually quite nicely written. and he does raise some pretty valid points. :D
I do agree, and he does make sense...quite an awakening too...reminding other applicants, whether for a call center or not, to READ before signing anything. It shouldn't appear as if we are at the mercy of other people.

[MEM2]

another bad move:

before: wow, our bonus is now 25 percent of our basic salary
today: sorry guys, that 25 percent was just a joke. it is still 20 percent.
SHEEEESH!!!!
what kind of company is this?
what? bait us with goodies and eat the goodies for yourself after all?
how demotivating.

hay.......

hi warblade! howdy? musta ang paypal?

question: may sales account ba ang eper? nag ooffer daw ang hr ng sales position e. is this the "high compensation program" that is being advertised sa jobstreet?
oh well at least schedule compliance is back at 10%

[mindreader]

Hi PExers! I've vome across this blog about Eperformax. Any thoughts on this: voidphoenix.blogthing.com/ 2004/11/23/can-you-smell-the-bs/

whoah...i'v read the blog.tsk-tsk...i know some people who worked there, and is working there. I didn't just know that the contract was very...uh..selfish. i also heard that some people there are really....bad? i know a lot of people who left the company bec of them. oh my.. :surprised:

[mugukiller]

all i can say is... that "agreement" is a lawsuit waiting to happen... Eper is just lucky that no one has actually brought this up with the NLRC....

hmmm... now that's a thought....

[warblade2k3]

another bad move:

before: wow, our bonus is now 25 percent of our basic salary
today: sorry guys, that 25 percent was just a joke. it is still 20 percent.
SHEEEESH!!!!
what kind of company is this?
what? bait us with goodies and eat the goodies for yourself after all?
how demotivating.

hay.......

hi warblade! howdy? musta ang paypal?




ok naman... 2 weeks na kami nagtatake ng calls... the account is easy.. it just takes time for the topics to sink in...


enjoy pa namanang account and the compensation packages so far...

:wave:

[mullah_omar]

^ kala ko 40% performance bonus? bakit 20% lang?

[focus_award]

hehe u are in a different account kasi mulla.

i am assuming u are with paypal.

ok nga compensation package nyo e.

easy ba talaga sa paypal? makalipat kaya. hehe.

[mullah_omar]

i'll be starting my training on the 30th. usually ba ang performance bonus ay all or nothing? or how many % does an average agent get per month?

[mugukiller]

mullah_omar: the 20% is for the IP relay program only. other programs may have a different incentive rate.

in the case of IP relay, its 10% for perfect attendance, 10% for perfect schedule compliance. and yes, it's all or nothing for each item.

[tikbalangbynite]

another bad move:

before: wow, our bonus is now 25 percent of our basic salary
today: sorry guys, that 25 percent was just a joke. it is still 20 percent.
SHEEEESH!!!!
what kind of company is this?
what? bait us with goodies and eat the goodies for yourself after all?
how demotivating.

hay.......



Whoah whoah whoah whoah whoah whoah whoah waitagawdawfulfreakingdamnminute!! It's back to 20%?!?! and to think i was starting to like this <expletive deleted> company again! What a <expletive deleted> rip! <expletive deleted><expletive deleted><expletive deleted><expletive deleted><expletive deleted><expletive deleted> So wala na uli bonus ang performance? Back to schedule adherence and attendance? Bat daw binawi?! :splat:

Mugu musta buhay? Kelan ulit ang baguio trip? :D