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Corrics
Oct 5, 2004, 03:03 PM
haha.. the_seeker, baka si dacs fist working job niya ito kaya excited.. hehe once na nasa floor na yan, he will see or experience the so - called life in west.. :P

hey inaantok parin ako today.. hehehe

today is not that good.. i heard yung windows DU umabot sa 98 que.. heheheh

neth_row
Oct 5, 2004, 03:56 PM
A few weeks ago, I was contemplating on jumping ship from PeopleSupport to West. Good thing I made the right decision to stick it out with PS. From the things that I've read here, the environment and management is much, much, much better here in PS. Ramp up na naman ang EL account dito.

Kikkomann
Oct 5, 2004, 04:27 PM
Dacs I'll bet you mah whole pay period + my 13th month it'll not stay that way. Wait till you get in the floor and you will eat all the sh!t you can handle...

salbakuta02
Oct 6, 2004, 04:38 AM
hello guyz! is there anyone here knows Ms. Lil Lomague? she is our trainor both in american accent and product training. however, it seems na hindi niya gaano forte and product training and to the max magpa-quiz? post naman kayo some info about the way she handles the agents pls. thanx

Kikkomann
Oct 6, 2004, 02:46 PM
neth_row OK din ba sa PS? May officemate kasi ako ngayon na galing dyan (mentor + strike team) na sya eh pero lumipatsamin for the same reason (office bullsh!t). Yun nga lang, yung same reason na umalis sya dyan ay sya ring aabutin nya samin. Sayang, magaling pa naman sya...

salbakuta02 Hmmm... di ko ata sya kilala. New hire ba sya?

kill_dork
Oct 6, 2004, 07:48 PM
had a bad experience with your company today. seems all that what's posted here are all true. sad.

AssholeBlocker
Oct 6, 2004, 07:51 PM
Me i love this company and i love my salary. Also compare to my other job (which is not a call center) i find my job here the easiest.
That's why i will do my best to improve the quality sa company na ito. Also i also want to be a supervisor, to improve my status in life. So right now i'm researching ways on how to become one, i already compiled the some of the test proven formula on how to become supervisor. So dudes and duddettes of pex i will share some of them to you, para sa mga nagbabalak na maging pac or sup.

1. Be dumb, be very very dumb. Don't improve yourself, do not research or study some of the cases that you can not tech. **** you don't need to resolve anything, look at the present supervisors, just raise your voice, escalate, transfer and as one sup here always do: release them!!

2. Learn big words. Like Mam you look good today or sir can i suck your ****! wahahahahahaha

3. Don't improve your communication skills. **** you don't need it. Any way you will not be taking in calls anymore, just look at one of the sup, "Ok mam on what peyds are u in right now" whahahahahah

4. Learn the intricate art of taguan pung or pretend your busy game. Para pag hinahanap ka sa supcall, magaling kang magtago sa pantry or sa 8th floor kasi nga Off mo kunyari, or whenever a very good tech agent is approaching the podium look very very busy, kasi nga you already know that this agent is good tapos mag susupcall eh di lalo mo ng di matetech yun. kaya learn the art of air typing. Right now i can air type approximately 1000 invisible words a minute. Whahahahaha

5. Go to every team building, gimik or basketball game ng mga sup. So they will know you, also you can offer to take them home when they are so drunk! Kainin mo na rin ang mga suka nila.


Yun lang po sa ngayon 5 lang muna. Bye for now, and to my batchmates you all know how techie we are, ok lang na bypass tayo, our time will come. Right now tiis muna, hanggang magbukas ang isang tech company again. Wahahahahahahaha

red_blood
Oct 6, 2004, 08:50 PM
:lol: hahahaha!!

salbakuta02
Oct 6, 2004, 09:34 PM
Originally posted by Kikkomann
neth_row OK din ba sa PS? May officemate kasi ako ngayon na galing dyan (mentor + strike team) na sya eh pero lumipatsamin for the same reason (office bullsh!t). Yun nga lang, yung same reason na umalis sya dyan ay sya ring aabutin nya samin. Sayang, magaling pa naman sya...

salbakuta02 Hmmm... di ko ata sya kilala. New hire ba sya?

actually, she blongs to the pioneering batch in West. then, in a span of 3 months, she was promoted as an accent trainor/perfromance assessment coordinator (PAS), kumbaga QA specialist sya. she used to worked with PBL a few years ago then an events coordinator. she's a graduate from Letran.

one thing that i observed was, hindi niya kasi gamay ang product training.

Kikkomann
Oct 6, 2004, 09:55 PM
AssholeBlocker Bravo, AssholeBlocker
, BRAVO! KUHANG-KUHA MO ANG ESTILO DITO SA WEST!

Equivocation
Oct 7, 2004, 02:17 AM
hahaha .. talagang sipsip too the max yan ah.. heheheh

joey144
Oct 7, 2004, 07:49 PM
hahahahahaha two thumbs up :)

joey144
Oct 7, 2004, 07:53 PM
Nalala ko tuloy *** first QA coaching ko, my Pac is drunk, amoy kinakalawang na san mig light. Tapos di niya alam ang pinagsasabi nya.

EcKo_01
Oct 8, 2004, 02:49 AM
ei guys. may opening pa ba sa inyo?
thanks!

The_Seeker
Oct 8, 2004, 03:01 AM
^^ Yup! WEST is still hiring Technical Support Agents! Do you really wanna work in West? Have you read those nasty comments about this darn company? :eh:

Boy_Tumador
Oct 8, 2004, 09:01 AM
the seeker.. sourgraping...?? hehehenah just kidding..

wowo the west pex family is growing.. heheheh

very routinary (did i get that right?) hehehe.. calls..

until now, i havent seen my pac or my evaluator hehe for a month or so.. hehe .. my old pac told me that i have a new one. but still i havent seen her or know her.. hehehhehehehehehe

life is boring..

kill_dork
Oct 9, 2004, 09:01 PM
West will sink down the drain... there are many morons in your company!!!

coolsurf
Oct 10, 2004, 02:15 PM
hi guys! i pass accent training for TsR. Im for product training till next two weeks (upto oct. 11-22). hope i could make it as TL.

so far, our trainor is very kind and sincere. Tadz the best. he3! along came karen.

i'll hit the floor on Oct. 24....
btw, is there any other way for an excuse leave or something? i could use it sa christmas day sana.....

Ladydredd
Oct 10, 2004, 03:20 PM
Originally posted by Kikkomann
neth_row OK din ba sa PS? May officemate kasi ako ngayon na galing dyan (mentor + strike team) na sya eh pero lumipatsamin for the same reason (office bullsh!t). Yun nga lang, yung same reason na umalis sya dyan ay sya ring aabutin nya samin. Sayang, magaling pa naman sya...

salbakuta02 Hmmm... di ko ata sya kilala. New hire ba sya?

ok naman sa PS, kung mga tao rin lang ang pag-uusapan. pero shempre, di rin naman maiiwasan na may ma-encounter ka na badtrip or *******, pero sobrang dalang yun. pwede mo nga ireklamo ang sup halimbawa, sa HR, without fear of repraisal kse patas ang HR dito(and im proud of that!).

baka yang sinasabi mong officemate na galing ng PS, may iba pang rason kung bakit sha umalis. pero kung ang rason lang nya eh office BS, i really doubt it. di naman sa pinagtatanggol ko ang PS, cuz also have my share of complaints din naman, pero overall, i could still say that PS still has the best work environment and people to work with, compared sa ibang call center.

sensha na, mejo napahaba....pero isa na lang...do you know na may vetrep kame dito na lumipat ng west at isa pang company, pero ngayon, bumalik sa PS?

goodluck...

AssholeBlocker
Oct 10, 2004, 07:31 PM
PS yaw ko kayo na lang lumipat don.l San ka makikita na tech na support ka, tapos may split skill ka ng sales and then customer service. Di pa yan ang masama kung sakaling avail kayo ay put tounge in a mole! naman pagagawin ka ng email support.

nyak wag na lang, dito na lang ako sa west. Malaki ang opportunity mong umunlad dito ka lang makakakita ng first job, newly graduate from a university somewhere in the visayas, have a visayan accent and was only working for a month taking calls na naging supervisor! Dito lang.


Only in west my friend only in west!

ohsang21
Oct 10, 2004, 08:31 PM
hehe:yum:

looneyboi
Oct 10, 2004, 10:17 PM
Well all i know about the stats that your talking about is that its ********. I know a lot of PTL's/PAS's who got promoted with ****** stats. Karamihan pa nga sa kanila alang ginawa kundi magtanong sa chat dahil wala talaga sila nung tinatawag na technical capabilities. And about the Sup call's I see a lot of SUP who can't even manage the call and always rely on what the people from the US (CHAT elk_ts) says... LOL

Originally posted by lloyd50
Bat naman ako tatamaan don? *** talaga. :haloangel: hehehe. :bleh: :lol:


That's just one of the requirements para ka ma-qualify. Di lang naman yan titingnan sayo. Pati ang stats / performance mo ay titingnan din. Saka kung pano mo na handle ang mga questions sa interview.

Yung mga hindi pumasa, I suggest that you talk to your sup/pas kung bakit ganun ang result at anong dahilan bat di kayo napili para sa susunod alam nyo na gagawin nyo. ;)

Eto lang ang masasabi ko... AFAIK maybe a few weeks, may opening na naman. Yung mga na second interview... yung ang i-prioritize nila. Pero syempre dapat apply lang kayo ng apply... wala naman masama sa pag try. May alam nga ako 4 times na nag apply for a position bago napili. Huwag lang kayo mawalan ng loob dahil sa ganun. Just take it as a challege saka don't give up that easily. Hindi naman siguro kayo papatalo sa ganun lang di ba? ;) :cool: :yum:

AssholeBlocker
Oct 10, 2004, 11:40 PM
:eek: :eek: Just like i told you this fu ck up thing only happens in west. In other call center their supervisor is considered their level 2 or level 3 tech support. This is the only call center where the agents is way way better than their supervisor, so kung level 1 *** common agents what is the supervisor? Hahahaha :mad: LEVEL O! MORONS. IDIOTS. You are all barnacles on the hull of a should be great company!!!!sayang......sayang.......sayang......sayang.

The_Seeker
Oct 11, 2004, 01:46 AM
^^^ AMEN! AMEN! AMEN! :handsdown:

hotstuff057
Oct 11, 2004, 04:51 AM
Hey hey hey! Let's Get It ON!!! :cool: :*)

Kikkomann
Oct 11, 2004, 03:10 PM
coolsurf OK si Tadz. Saludo ako sa taong yun. Wala akong masabi sa kanya. Bilib ako. Poocha, kung meron dapat gawaran ng employee of the year dyan eh sya yun. Effective, di koopal, magaling at efficient na trainor. Poocha di tulad ng ibang MATANDA dyan. Poota, may alam din sana, kaya lang naguumapaw sa kakupalan, power-tripping at kayabangan. Buti na lang eh huli kong balita sa kanya eh inalis na sya sa pagiging trainor. Buti nga.

looneyboi Poocha mukhang kilala ko yan ah... ECE graduate ba?!

ETO PA MATINDING SCOOP (LALO NA KAYONG MGA REGULAR):
Malas sobra noong mga nafile na ng VL at SL. Alam nyo kung bakit?! HINDI SILA BABAYARAN NG WEST. Bakit kamo?! Kasi ang VL at SL pala, hindi yan yung tipong regular na VL and SL na pag naregular ka eh entitled ka agad sa isang set ng VL and SL (say 5-10 days). Poocha, dito sa atin, YOU STILL HAVE TO EARN IT! What do I mean? For EXAMPLE, sa isang pay period, may 3 hours ka na agad na "credit" for your VL or SL. Ibig sabihin nun, To get 9 hours (or about a day of leave), kailangan mo pa abutin ng 3 pay periods para lang magkaroon ng ISANG BUONG LEAVE! Sh!t, saan ka makakakita ng tulad nun?! Grabe, kaya maraming empleyado ang nagfi-file ng legal actions o kaya ay umaalis... lalo na sa CS (kung saan maraming nag-mass apply ng VL at SL). GRABE NA ITO. Sobrang dupangan na. NAGUMPISA NA SA PAGDADAGDAG NG SKILLSET AT PAGLIPAT-LIPAT NG SINUSUPPORT PERO WALA NAMAN DAGDAG NA SWELDO, NI HINDI MAN LANG MALIWANAG SA JOB CONTRACT TAPOS NGAYON ETO NAMAN!

We definitely need a worker's union here at West to protect the employee's welfare. Grabe na nagiging siste dito.

lh3n
Oct 11, 2004, 03:42 PM
threadstarter here...

can't believe that this is how employees perceive the high and mighty west contact services...

and to think my former GM was so worried about generating employment for their concurrent accounts when WEST launched in the PH.

well, i'd like to believe it's just growing pains, all companies, especially call centers go through that...

antrax
Oct 11, 2004, 07:15 PM
TEST

Dietsprite
Oct 12, 2004, 01:29 PM
kikkoman, hehehehe aba ikaw ngayon ang naka scoop niyan ah.. hehehehe :P galing mo.. hehehehe i forward mo kaya yan sa corp mail.. hehe sa mga tao dito.. hehehe :P

frelda
Oct 12, 2004, 02:34 PM
hi everyone!!!

Kikkomann
Oct 12, 2004, 07:09 PM
Dietsprite Sinabi samin ito ng sup eh. Di ko nga alam kung bakit konti pa rin ng nakakaalam.

AssholeBlocker
Oct 13, 2004, 12:20 AM
[QUOTE]Originally posted by lh3n
[B]threadstarter here...

can't believe that this is how employees perceive the high and mighty west contact services...

and to think my former GM was so worried about generating employment for their concurrent accounts when WEST launched in the PH.



this is not only growing pains, the corruption is deeply rooted.
nagsisimula pa lang, napunlaan na ng masamang buto.
To the new agents who are from etelicare here, congratulations
you may be our future sup! Tounge ina! It's not what you know, it's who you know!!!

cH0ki
Oct 13, 2004, 01:44 AM
ano pa balita? :*)

cH0ki
Oct 13, 2004, 01:48 AM
Originally posted by AssholeBlocker
[QUOTE]Originally posted by lh3n
[B]threadstarter here...

can't believe that this is how employees perceive the high and mighty west contact services...

and to think my former GM was so worried about generating employment for their concurrent accounts when WEST launched in the PH.



this is not only growing pains, the corruption is deeply rooted.
nagsisimula pa lang, napunlaan na ng masamang buto.
To the new agents who are from etelicare here, congratulations
you may be our future sup! Tounge ina! It's not what you know, it's who you know!!!

teka..teka..***** ko lan nabasa mga posts nyo dito..im new here @ west and mukhang ma-pulitika dito....sa TS lan ba yan o pati sa CS? :confused:

looneyboi
Oct 13, 2004, 02:56 AM
nakakatawa dito sobra, parang sa CL dati.......malas naman parati nalang ganito, need to be the most insensitive person, suckup guy to be promoted, pero yun ang katotohanan; sana pwede tayo magbigay ng grade sa kanila, kung baga feedback sa mga ****** mga yan na ang alam lang ay mag mukhang busy ....
nga *** ang tsismis ay kaya sila nandun ay dahil nga daw wala silang alam dapt alisin sa floor,, hahahhahahahah

looneyboi
Oct 13, 2004, 03:32 AM
Originally posted by cH0ki
teka..teka..***** ko lan nabasa mga posts nyo dito..im new here @ west and mukhang ma-pulitika dito....sa TS lan ba yan o pati sa CS? :confused:

Well CHOKI if you rin CS ang balita ko wala masyado dyan, hindi katulad sa TS maraming talamak at kala mo napakagaling eh pulpul naman....

Dietsprite
Oct 13, 2004, 07:07 AM
ang daming tao sa floor kaninang early morning..

nak ng tokwa nag iba na naman ang sup ko.. yung nakuha ko yung ayaw ko pang makita o makasuap.. bad trip.. alam mo naman.. basta she's a girl (malaman kaya nga girl eh).. hehehe bad trip..

buti na lang bumalik dati kong PAS.. yung mga PAS ko di nga ako kinocoach kung bakit mababa ang aking scores.. (2 scores lang naman).. hehehe

Kikkomann
Oct 13, 2004, 08:16 AM
Nakakatawa talaga dito sa West. People can blabber so much about maturity, professionalism, etc. without really knowing what they are saying. GRABE. Hahahahahahaha! Poocha, maaaring magsurvive nga ang West kahit maraming umalis (mass resignation pa gusto nyo), pero di lang nila alam kung ano implication nun. Look at CL now and other BS CC... bumaba na ang standard at quality ng name nila bec. of the bad management. Nakakatawa talaga. Hahahahahaha!

Dietsprite
Oct 13, 2004, 09:05 AM
kikkomann , *** do u expect,? eh sila sila rin yan.. heheh

Kikkomann
Oct 13, 2004, 06:25 PM
Kaya nga, sila yung mga tungak na tinutukoy ko. Heck, dami ko na nakausap na PAS na di man lang nasagot mga tanong ko, both with regards to teching and overall biz pricess. Dami BS dito. Sobra. Dami tungak. Dami t-a-e. Dami balbal.

AssholeBlocker
Oct 13, 2004, 07:00 PM
Thank you, thank you west for giving me my unexpected
salary increase of P1000 pesos!! After six months of hardwork on
the grave yard shift garnering a whopping grade of 4.2 this is the
only thanks i can get. F U C K Y O U!!!!!!! And now you tell me that
u wont even let me have my much awaited, much deserved and
much needed vacation!!!!!! that i need to earned for it. F U C K
Y O U Ulit!!! so to have 1 week of vacation in boracay to inflate
my gigantic eye bags, i have to wait for 15 weeks, what!!! that's 4 months F U C K u! if there's a more demeaning word than F U C K U, that's what i'm going to say POOTANG INA NYO!!!

The_Seeker
Oct 13, 2004, 08:49 PM
^^^ Chill dude or else i'll die laughing at your post. Very True! And those damn incompetent m o r o n s are planning to have a Trick or Treat party! Lamunin nla mga candies and chocolates nila! :lol:

looneyboi
Oct 13, 2004, 08:50 PM
Nag a-appraisal pa kasi ala naman silbi kung 1k din lang naman idadagdag sa sweldo. Galing talaga mangbilog ng ulo nitong West kala mo naman napaka ganda eh puro jologs naman nagpapatakbo.

Equivocation
Oct 14, 2004, 02:33 AM
malapit na ako ma-regular.. kaya abangan.. aaah!!!
:P

Kikkomann
Oct 14, 2004, 07:38 AM
Ano batch mo?

AssholeBlocker
Oct 14, 2004, 11:38 PM
I think it's time to migrate, what do you think guys?
Or we have to wait next year so we can have our
13 month pay. O baka pati yan di nila ibibigay!!!

Kikkomann
Oct 15, 2004, 06:23 AM
Bibigay sure yung 13th month mga November... hintayin mo na lang. ;)

TT BOY
Oct 15, 2004, 03:22 PM
kikkoman - is that for peeps na regular??.. or pati yung mga malapit na maging regular?.. talaga makukuha na yan?..

Kikkomann
Oct 15, 2004, 05:09 PM
Para sa lahat yan. At talagang makukuha yan (dapat). :)

kill_dork
Oct 16, 2004, 06:58 PM
sabi ko sa inyo e.. bulok ang west... poor excuse to be called a "call center"

Kikkomann
Oct 16, 2004, 11:54 PM
OO... alam namin. Sobra.

antrax
Oct 17, 2004, 10:38 PM
mass resignation... di nila kinatatakutan ito. balita ko magtatanggal sila ng mga ilang sup na pasaway(pasaway nga ba o ugok talaga) asar lang ako sa mga naging sup dahil sa attendance tapos pag tinawag mo para sa sup call di naman nila alam ang gagawin. nacira nga lang ang aht dahil sa sup na iyon. ****! well masyado marami bibig at tenga sa west na di mo malaman kung ano na ang totoo. 13 month... narinig ko nga ngayon oct ito... ewan ko ba. **** ulit! vla nd sl... **** pa rin! pano di benefit ito boy, you have to earn it first. hehehe. last i heard may mga sup na mag RMH na. panalo daw sa RMH... ano sa tingin nyo. By the way never install Earthlink total ******* 2005 on your computer... its full of ****! TY

The_Seeker
Oct 18, 2004, 12:03 AM
THIS IS A HATE EMAIL FROM A WEST EMPLOYEE. READ!

West B <west_bulok@yahoo.com> wrote:
Date: Fri, 15 Oct 2004 08:47:44 -0700 (PDT)
From: West B
Subject: West BULOK!!!


To the Management,


The Slogan for West Contact Services, Inc. reads as: "Putting People First". However, it seems more like Putting Our Pockets First.

My experience with West Contact Services Inc has been, for a lack of stronger word, appalling. Never in my years of experience as a call center agent have I had to endure such insult. Any self-respecting business anagement has the
primary objective of protecting not only their profits, but their employee's interests as well. Unfortunately, the sole interest of the management in this case is to secure their positions.

According to the West Policy Manual (Philippines, revised April, 2004),on page 16 under the section of Leave of Absence, it states, the Company will comply with all Philippine laws in making decisions to grant employees Leave of Absence.This is also stated in the employees list of benefits upon regularization, i.e.
10 days of vacation leave upon 1-4 years of continuous employment and an additional 6 days of sick leave. The Labor Code of the Philippines does indicate that at least 5 days of paid leave will be granted to an employee upon regularization.
So it is wholly acceptable if the leaves were prorated or accrued. What is unacceptable is that West has chosen to disregard their Policy. Upon seeing that the employees have decided to use their privileges, West decided to suspend approval of such. Furthermore, West decided that leaves submitted after October 14, 2004, shall be deemed unpayable. They demand that the employees, especially the agents earn their leaves. This time, West has radically changed their methodology and demands
nine (9) hours to be able to justify an 8-hour leave. I believe since I was regularized, it means I've already earned my leaves. West HR claims that some companies don't even offer leaves until one (1) year of employment. I beg to differ. My previous
company awarded me prorated leaves, 12 days of vacation leaves and 6 days of sick leaves immediately after regularization and did not matter whether I used them all
up at once or not.

Another matter of concern is our remuneration. Upon hiring, I was informed that I will be on a monthly basis; only to learn after regularization that we are being remunerated on an hourly basis. The constant payroll discrepancies were due
to Wesy' inefficiency; technical problems, i.e. ADE crashes, are not the agents' responsibility and should not therefore reflect on his/her pay. Even though these were eventually resolved, discrepancies still abound. On an employee's offered
rate of, e.g. PhP 12000, only about PhP 9000 will make it to the employee's wallet.It still remains unexplainable as to why it is so.

The bottom line is: if I want to get paid on an hourly basis and be treated like an ordinary laborer, I would have offered my services to a constructioncompany. West does not have the luxury of making excuses. Mistakes are easily distinguished
from negligence. Some in the Management are commendable on their professionalism;a notable few even stood up and held themselves true to their word. The rest have been easily swayed, unconcerned of their subordinate's welfare. West General Manager Beth Carabuena asked for a second chance. This would have been very possible if not for West HR Director Maria Victoria Vergel-Roldan's response to the situation.To quote, "If you find this Company not worthy of your efforts, be true to yourselves,
and to the Company. Find a big call center somewhere else. I will not tolerate this bull*****!This would be so easy. Ms Roldan does not realize, however, that the big call centers abound. Some may even be better than West Contact Services, Inc. The only reason
holding us, or at least me, back from mass resignation is the fact that I helped start this Company. I wanted to see this company flourish and even establish my career on it. If not for our efforts, then West will not exist. West Contact Services Inc owes
us its existence. But they don'y think so. That's why I believe West is bulok.Bulok means rotten in Filipino.

I implore the recipients of this email to forward this to anyone they can. Let the public know that it is not worth the effort to work for such a Company. I also dare West Contact Services Inc to stop this email. Thank you.

Respectfully,

A Concerned West Employee

Equivocation
Oct 18, 2004, 02:09 AM
Originally posted by antrax
mass resignation... di nila kinatatakutan ito. balita ko magtatanggal sila ng mga ilang sup na pasaway(pasaway nga ba o ugok talaga) asar lang ako sa mga naging sup dahil sa attendance tapos pag tinawag mo para sa sup call di naman nila alam ang gagawin. nacira nga lang ang aht dahil sa sup na iyon. ****! well masyado marami bibig at tenga sa west na di mo malaman kung ano na ang totoo. 13 month... narinig ko nga ngayon oct ito... ewan ko ba. **** ulit! vla nd sl... **** pa rin! pano di benefit ito boy, you have to earn it first. hehehe. last i heard may mga sup na mag RMH na. panalo daw sa RMH... ano sa tingin nyo. By the way never install Earthlink total ******* 2005 on your computer... its full of ****! TY

kanino mo naman yan balitaan? hehehehe baka chismis yan.. pero di naman tooo

Equivocation
Oct 18, 2004, 06:08 AM
i have a question?? bakit binubuksan ng mga supervisor ang mga pasyslip ng mga under nila?..
once or twice nakuha ko yung payslip ko bukas na...

then last friday saw sum sups .. sinisilip/binubuksan nila yung mga payslip?... just a question.. diba ang laki nakalagay sa harap ng pay slip na:

PRIVATE & CONFIDENTIAL ADVICE
to be opened by addressee only

should we report on this thing?

nipps
Oct 18, 2004, 09:37 AM
eeekkk!! :eek: over naman dito sa west!! pati ba naman payslip pagiinteresan ng mga sups?? :bash:

btw, pano kung may discrepancy sa paycheck? may pag-asa pa ba toh o should i just forget about it? daya talaga ng west! basta pag kaltas mabilis.... :disgust:

focker
Oct 18, 2004, 06:58 PM
BASTA masasabi ko lang ay kung merong Erap Jokes, sa West may Pagi jokes... Bwahahahahahah Isn't I told you already... Please use the first four letters of your surename....... Yan ba ang mga deserving maging SUP.... Supsupan na lang

The_Seeker
Oct 18, 2004, 07:17 PM
^^^ :lol: :rotfl: :rotflmao: :D

POTAH *** PAGI NA YAN! :mad: MASYADONG MAANGAS EH SAKSAKAN NAMAN NG BOBO! HALIMAW NA DAMBUHALA ANG PAGMUMUKHA NIYA TAPOS ANG PABORITONG PANOORIN SA PANTRY EH CARTOONS! SURENAME? GO BACK TO NURSERY PAGI! F-UC-K YOU!

Kikkomann
Oct 18, 2004, 07:24 PM
Ooopsss... foul!

Hehehehehehe!

But really funny though!:D

looneyboi
Oct 18, 2004, 09:05 PM
:confused: :confused:
gate change ng gate change;
kaka loka,babaliw nako
:mad: :mad: :mad: :mad:

The_Seeker
Oct 18, 2004, 09:14 PM
^^^huh? what's gate change? :confused:

looneyboi
Oct 18, 2004, 09:45 PM
Win DU to Mac DU to Win BB to MAC BB to Win DU to Mac DU to Win BB to MAC BB to Win DU to Mac DU to Win BB to MAC BB to Win DU to Mac DU to Win BB to MAC BB to Win DU to Mac DU to Win BB to MAC BB to Win DU to Mac DU to Win BB to MAC BB to Win DU to Mac DU to Win BB to MAC BB to Win DU to Mac DU to Win BB to MAC BB to Win DU to Mac DU to Win BB to MAC BB to Win DU to Mac DU to Win BB to MAC BB to Win DU to Mac DU to Win BB to MAC BB to Win DU to Mac DU to Win BB to MAC BB

looneyboi
Oct 18, 2004, 10:23 PM
nakalimutan ko pa
win DU to mac du to mac bb to win bb to cable to win DU to mac du to mac bb to win bb to cable to win DU to mac du to mac bb to win bb to cable to win DU to mac du to mac bb to win bb to cable to win DU to mac du to mac bb to win bb to cable to win DU to mac du to mac bb to win bb to cable to win DU to mac du to mac bb to win bb to cable to win DU to mac du to mac bb to win bb to cable to win DU to mac du to mac bb to win bb to cable to win DU to mac du to mac bb to win bb to cable to win DU to mac du to mac bb to win bb to cable

The_Seeker
Oct 18, 2004, 10:55 PM
^^^ Gets ko nah! :D

The following agents are gated to Mac DU...Mac BB...Win DU...Win BB...Cable, etc...

looneyboi
Oct 19, 2004, 01:31 AM
lipat nanaman sa mga **** ng ina q.........
mac win mac win mac win mac win
mac win mac win mac win mac win
mac win mac win mac win mac win
mac win mac win mac win mac win
**** ina d kami robot; mag calls kayo mga **** ina nyo

Corrics
Oct 19, 2004, 02:22 AM
kulang ba ang dial up ngayon? kasi naman bakit bakasi pinapacross train ang mga win du peeps sa mac bb kung malilipat na naman sila win du ulit?..

karug
Oct 19, 2004, 03:36 AM
Tips for better QA

Sabihin mo ang mga magical words na to
1.That must have been very frustrating
2.Feel free to visit our support site
3.You can use our proprietary software for free.....


ain't that ******** ?

karug
Oct 19, 2004, 03:39 AM
Parang Gusto kong kumanta muna......

Go West lyrics

Come on, come on, come on, come on

(Together) We will go our way
(Together) We will leave someday
(Together) Your hand in my hands
(Together) We will make our plans

(Together) We will fly so high
(Together) Tell all our friends goodbye
(Together) We will start life new
(Together) This is what we'll do

(Go West) Life is peaceful there
(Go West) In the open air
(Go West) Where the skies are blue
(Go West) This is what we're gonna do

(Go West, this is what we're gonna do, Go West)

(Together) We will love the beach
(Together) We will learn and teach
(Together) Change our pace of life
(Together) We will work and strive

(I love you) I know you love me
(I want you) How could I disagree?
(So that's why) I make no protest
(When you say) You will do the rest

(Go West) Life is peaceful there
(Go West) In the open air
(Go West) Baby you and me
(Go West) This is our destiny (Aah)

(Go West) Sun in wintertime
(Go West) We will do just fine
(Go West) Where the skies are blue
(Go West, this is what we're gonna do)

There where the air is free
We'll be (We'll be) what we want to be (Aah aah aah aah)
Now if we make a stand (Aah)
We'll find (We'll find) our promised land (Aah)

(I know that) There are many ways
(To live there) In the sun or shade
(Together) We will find a place
(To settle) Where there's so much space

(Without rush) And the pace back east
(The hustling) Rustling just to feed
(I know I'm) Ready to leave too
(So that's what) We are gonna do

(What we're gonna do is
Go West) Life is peaceful there
(Go West) There in the open air
(Go West) Where the skies are blue
(Go West) This is what we're gonna do

(Life is peaceful there)
Go West (In the open air)
Go West (Baby, you and me)
Go West (This is our destiny)

Come on, come on, come on, come on

(Go West) Sun in wintertime
(Go West) We will feel just fine
(Go West) Where the skies are blue
(Go West) This is what we're gonna do

(Come on, come on, come on)
(Go West)

(Go West)
(Go, ooh, go, yeah)
(Go West)
(Go, ooh, go, yeah)
(Go West)
(Go, ooh, go, yeah)
(Go West)
(Go, ooh, go, yeah)
(Gimme a feelin')
(Gimme a feelin')
(Go West)
(Gimme a feelin')
(Gimme a feelin')
(Go West)
(Gimme a feelin')
(Gimme a feelin')

f.u.c.k.u.h8rs
Oct 19, 2004, 07:58 AM
Bulok ang West. . . Pero syempre alam mo rin ang ibang reason kung bakit ka nagagalit.

a) concerned ka lang talaga
b) nagapply pero di ka natanggap kasi neglected ka
c) galit ka sa isang supervisor/pac
d) meron kang pin1/pin2
at ang huli. . .
e) galit ka sa mga sipsip dahil alam mo sa sarili mo na sipsip ka dati na halos dilaan mo na ang **** ng mga supervisors/pac thinking na mapopromote ka pagginawa mo yun eh nabigo ka. . .

Boy_Tumador
Oct 19, 2004, 08:13 AM
inuman na lang tayo!!!!!!!!!!
octoberfest!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

silver143
Oct 19, 2004, 11:13 AM
sa lahat yat ng pinanggalingan ko ang mga sup ** sa west ang pinaka olats pag dating sa escalation kala mo nga sa porma pa lang ang panalo na e pero kung sisilipin mo *** ulo nila ala rin palang laman puro hangin naman... *** isa nga e may nakuha me call na lahat na yata ng troubleshooting step to resolve page cannot be displayed e nagawa na ng prev agent tapos escalatable na sabi ba naman sakin nung isang TL try to troubleshoot again...

Boy_Tumador
Oct 19, 2004, 11:29 AM
kawawa naman yung mga sups (and soon to be sups) heheh kasi puro back stabbing news ang nandito?... hehehe blind item na chismis,, hehehhe

Boy_Tumador
Oct 19, 2004, 11:36 AM
Originally posted by AssholeBlocker
Me i love this company and i love my salary. Also compare to my other job (which is not a call center) i find my job here the easiest.
That's why i will do my best to improve the quality sa company na ito. Also i also want to be a supervisor, to improve my status in life. So right now i'm researching ways on how to become one, i already compiled the some of the test proven formula on how to become supervisor. So dudes and duddettes of pex i will share some of them to you, para sa mga nagbabalak na maging pac or sup.

1. Be dumb, be very very dumb. Don't improve yourself, do not research or study some of the cases that you can not tech. **** you don't need to resolve anything, look at the present supervisors, just raise your voice, escalate, transfer and as one sup here always do: release them!!

2. Learn big words. Like Mam you look good today or sir can i suck your ****! wahahahahahaha

3. Don't improve your communication skills. **** you don't need it. Any way you will not be taking in calls anymore, just look at one of the sup, "Ok mam on what peyds are u in right now" whahahahahah

4. Learn the intricate art of taguan pung or pretend your busy game. Para pag hinahanap ka sa supcall, magaling kang magtago sa pantry or sa 8th floor kasi nga Off mo kunyari, or whenever a very good tech agent is approaching the podium look very very busy, kasi nga you already know that this agent is good tapos mag susupcall eh di lalo mo ng di matetech yun. kaya learn the art of air typing. Right now i can air type approximately 1000 invisible words a minute. Whahahahaha

5. Go to every team building, gimik or basketball game ng mga sup. So they will know you, also you can offer to take them home when they are so drunk! Kainin mo na rin ang mga suka nila.


Yun lang po sa ngayon 5 lang muna. Bye for now, and to my batchmates you all know how techie we are, ok lang na bypass tayo, our time will come. Right now tiis muna, hanggang magbukas ang isang tech company again. Wahahahahahahaha


wala lang.. :P inuman na!!!! nakaktawa ito..

looneyboi
Oct 19, 2004, 06:18 PM
Karug t@ngin@ magpakatotoo ka, potah dapat yan leave west....

Boy Tumador kahit i-inom mo yan walang mangyayari bulok pa rin ang west

Kikkomann
Oct 19, 2004, 06:31 PM
Mismo. :)

rat_salad
Oct 19, 2004, 09:57 PM
TAENA EWAN KO BA PARANG MANHID ATA SA HINAGPIS NG KAPWA NILA TONG MGA TAGA ADMIN. SAMA MO NA RIN YUNG IBANG KUPALVISORS DYAN!

rat_salad
Oct 19, 2004, 10:02 PM
TAENA TALAGA, MERON KUPALVISOR DYAN NA PINILIT MAGRESIGN SA PINANGGALINGAN NYA ANAK NG PUTAKTE KUNG MAKAASTA E PANGINOON ANG DATING. SUBUKAN MONG MAGTANONG, LALO NA KUNG ALAM NYANG MEDYO ME ALAM KA IIWAS NA SI LOKO SAYO! KUPALVISOR MATERIAL TALAGA !

rat_salad
Oct 19, 2004, 10:05 PM
Taena ka karug! humalukay ka pa ng theme para sa WEST! Umamin ka na hindi ka masaya. Hindi ka naman masaya dyan di ba? Malamang sagot mo sa tanong ko e, OO!!! That;s gotta be frustrating! nyahahaha!!!

rat_salad
Oct 19, 2004, 10:07 PM
TAENA TALAGA OO!

rat_salad
Oct 19, 2004, 10:12 PM
**** INA AYOS DIN TOGN SI f.u.c.k.h8rs!!! Malamang isa itong kupalvisor! Nyahahaha, malamang eto ang pinakamalupet sa sipsipan! Tingin ko si KUPS_PAGI to! hehehehehe

rat_salad
Oct 19, 2004, 10:17 PM
TAENA KASI TONG MGA KUPALVISOR NA PULPOL E. ANG HIRAP KASI SENYO PULPOL NA NGA KAYO DI PA KAYO MARUNONG HUMAWAK NG TAO NYO! WAG NYONG ASTIGAN TAO NYO. KUNG TIGNIN NYO E PULPOL KAYO TRATUHIN MONG PARANG KAIBIGAN YUNG HAWAK MO NG MGA TAO. ANAK NG PUTAKTE NAMAN KASI ITONG SI KUPS_PAGI E. *** NANG LAMAN ANG KOKOTE *** PANG MODO! ANLAKAS PA NG LOOB MAGPOST DITO, TINUTUMBOK LANG NAMAN NG POST ME SIP SIP KA NGANG TALGA !

rat_salad
Oct 19, 2004, 10:22 PM
NAGKATAON PANG PABORITO SI KUPS PAGI NG ISA PANG BABAENG KUPS! YUNG MOTHER OF ALL KUPS! YUNG KUPS NA YUN E MULTI TASKING. WORKFORCE, KUPS, SIPSIP, DECISION MAKER(KUNG SINO MERON PIN ANG DECIDE NYA) SAKA ULTIMATE BOPOLS! MINSAN NA AKONG NAGTANONG DITO. PINAGPASA PASAHAN AKO E! MANTAKI MO YUN! HANEP! BUMALIK NA LANG TAYO SA EASTWOOD!

looneyboi
Oct 20, 2004, 01:22 AM
grabe ka naman rat_salad mag salita sa mga KUPALvisor , nakalimutan mu na ang mga PAC ing ina na nandyan e saksakan din ng purol ewan b bat nandyan yung iba dyan e napaka bobo ni simpling bagay d alam; siguro nga para maging PAC ay dapat ***** ka at saksakan ng engot..... grabe nagiging labasan na ng sama ng loob dito...ty sa pexs

looneyboi
Oct 20, 2004, 02:02 AM
???????d ko ma gets kung talagang madaming ma angas dito at mayabang o ako lang talaga nakakapansin??????

Equivocation
Oct 20, 2004, 02:38 AM
sino kups_pagi????

looneyboi
Oct 20, 2004, 03:10 AM
hahahahhahahahha, wawa naman si kups;

Equivocation
Oct 20, 2004, 03:20 AM
looneyboi - u der?.. hehehe ** ako sa floor.. kita isang sup nag access ng pex sa west . hehe

looneyboi
Oct 20, 2004, 03:33 AM
Equivocation sinong sup yang naka-access sa pexs hahahahah

Equivocation
Oct 20, 2004, 05:07 AM
ANONG SUOT NI PAGI TODAY? DI KO PA SIYA KILALA EH.. baka nakikita ko pero di ko kilala.. kilala ko lang ang mga sups forom their faces..

f.u.c.k.u.h8rs
Oct 20, 2004, 06:04 AM
Originally posted by rat_salad
**** INA AYOS DIN TOGN SI f.u.c.k.h8rs!!! Malamang isa itong kupalvisor! Nyahahaha, malamang eto ang pinakamalupet sa sipsipan! Tingin ko si KUPS_PAGI to! hehehehehe


hindi ako sipsip at lalong hindi ako kupalvisor. . . . isa ako ahente na higher batch nagmula at nag-aabang mapunta sa strike team para mapatunayan na mas malupit ako sa lahat ng sups/pac. . . siguro tinamaan ka unang post ko?

aina_crazy_girl
Oct 20, 2004, 06:10 AM
wow! grabe naman dyan sa west!

diyan nag lipatan taga-CL tapos ganun din kabulok.

may connection kaya?
hmmmm...

Dominic Reyes
Oct 20, 2004, 06:28 AM
magkano basic salary for csr's with experience? benefits? day off? shifts?...tnx,...

f.u.c.k.u.h8rs
Oct 20, 2004, 07:31 AM
Originally posted by aina_crazy_girl
wow! grabe naman dyan sa west!

diyan nag lipatan taga-CL tapos ganun din kabulok.

may connection kaya?
hmmmm...


teka, kung maayos na ngayon sa CL after nila lumipat
tapos biglang naging magulo ang west ano kaya ibig sabihin nun?
hmmmm. . . . .

Equivocation
Oct 20, 2004, 07:50 AM
how was your calls?..

rat_salad
Oct 20, 2004, 03:39 PM
NYAHAHAHA, NDE KO MALAMAN KUNG ANO TALAGA GUSTO PALABASIN NITONG SI ****ERH8R E. NDE NA AKO TATAMAAN NYANG POST MO . NASUKA NA AKO SA PAMAMAMALAKAD NG WEST LALO NA SA MGA KUPALVISOR! KAYA MINABUTI KO PANG LUMAYAS NA DYAN! HIGHER BATCH KA BA? E DI BATCH 1 KA! NYAHAHAHA NAUNA KA LANG SAKIN NG PASOK. HINDI KO LANG MAISIP KUNG BAKIT BA NAMAN NA ALAM MO NA PALANG BULOK ANG WEST E NAGTYATYAGA KA PA RIN DYAN? SA PANAHON NGAYON DI NA PINATATAYUAN NG MONUMENTO ANG MGA BAYANI'T MARTYR.

rat_salad
Oct 20, 2004, 03:43 PM
****ERS BAT MO NAMAN SISISIHIN YUNG MGA BOPOLS NA GALING CL. E KATAWAN LANG YAN , YUNG MGA ULO BA SAN GALING HINDI BA KARAMIHAN NG MGA GRAN BOPOLS DYAN E GALING SA ETELECARE. KAYA KAPAG IKAW E ITINAE NG ETELECARE, HAHATAKIN KA NILA SA WEST AT GAGAWIN KA NILANG KUPALVISOR! KAYA HINDI YUNG MGA POBRENG GALING NG CLIENT LOGIC ANG PROBLEMA NG PAGKAKAKGULO SA WEST KUNDI ANG ADMIN MISMO SAKA KAYONG MGA KUPALVISOR NA BULOK!

rat_salad
Oct 20, 2004, 03:59 PM
ANO KAYA KUNG MAGKABUKUHAN NG PANGALAN? TIGNAN KO ANG KUNG TIGAS YANG MGA KUPS. *** AKO GAANONG PROBLEMA SA MGA PAC SHEYT NA YAN! ISA LANG ANG PINUPUTOK NG BUTSI KO RYAN! SI PAKING **** CARLO! YUNG PAYATOT NA MUKHANG BUTIKING PASAY! **** ANG ANGAS NON! ANO PAC CARLO PRIVATE MESSAGE MO AKO NANG MALAMAN MO KUNG SINO AKO KUNG SAKALING MARUNONG KA MAGBASA. TAPOS 1 ROUND LANG 5 MINUTES. NO HOLDS BARRED PARANG UFC! ANO PAK CARLO AYOS BA SAYO?

looneyboi
Oct 20, 2004, 06:14 PM
Originally posted by f.u.c.k.u.h8rs
teka, kung maayos na ngayon sa CL after nila lumipat
tapos biglang naging magulo ang west ano kaya ibig sabihin nun?
hmmmm. . . . .

:mad: :mad: :mad: g@go ka pala mga lumipat dito L1 tech lang mga g@go mong mga ka batch ang nag papasira dito , kayong mga naunang batch ang mga saksakan ng t@ng@. anu 5 mins din lang no holds barred.....Tignan natin kung makauwi k apa ng maayos yang mukha mo.

KuyaDanny
Oct 20, 2004, 06:25 PM
Sasara ko muna ito para magpalamig kayo ng ulo. Sana naman hindi kayo ganyan magsalita pag customer ang kausap ninyo.