People Support Or Convergys???

[SUNNY_SKIES]

I know some of you might think I cant get enough of the call center threads. I read the separate forums regarding these two call center companies... it seems pareho lang sila ng benefits and pay.Me and my friend are given job offers at these two call centers.My friend accepted the job offer at the other company and me at the other call center. The salary package are almost the same. I just want to get input from the insiders as to what kind of environment these two call centers have. Im just curious if I made the right decision. Thanks in advance for your replies.
:D :D :D :D :D

[bishop]

definitely PS.

[bigbadwolf]

PeopleSupport

[AiSugiyama]

PeopleSupport?....PeopleSupport...

[piQuAnT]

PEOPLESUPPORT syempre!! the best ang taooo!!
(kung higher pay sa kabila....e di cge dun ***! sabagay pag pera na pinaguusapan...wala ka na pakialaman e)

[sixpencer]

hehehe!
if you want your workplace to be a supportive and lively environment, PS is for you.
really. everyone's pleasant, down to earth and, most especially, no overblown egos,

[Una_dagmar]

It's pretty normal for employees working in their respective companies to endorse their "mother" company. Sometimes, we can lose our objectivity because of this.

All I could possibly say is : observe, compare, be objective, prioritze and decide, and be ready to face the consequences (good or bad) of your decision. In any case, make the best out of your stay in either customer contact center.

[SUNNY_SKIES]

I heard the pay is better daw sa PS. A bit higher lang naman than CONVERGYS... any more feedbacks???.... hope I can get more replies...thanks

[observer]

i don't work in either of these companies pero based on what i have read in all the forums here in pex, and also from friends who work in these companies, mas maganda daw talaga sa PS. mas ok ang environment at competitive naman daw ang salary and benefits.

[mickaela]

hmmm.. ano ba???

well, i guess if u really have plans of building a career in a call center.. siguro mas okay sa convergys kase it's juz recently put up tpos daming expansions.. so the chances of promotions are high.. heheh.. samantalang sa ps.. hmm dami na waves dun diba???

un lang.. ehhehe.. ok *** yan sunny skies.. magkasama naman tayo dun si pinili mo eh.. ehehhehe... =)

[shrimpo]

convergys!

[chinghe]

i beg to disagree michaela. PS is also expanding like hell. the cebu call center was opened last year. they are the 2nd call center to open in cebu after sykes. the PS building construction in makati (infront of RCBC) is already in the pipeline. they already have a total of 3 call centers. one in philamlife bldg, 12 and 14 floors. another in JG summit in ayala 29th to 33th floor. the travel and tech teams have just started operations in cebu and HR is hiring like hell as well. they need to hire 1200 tech support reps.

also, when it comes to environment, PS is the best for me. i've been to 3 call centers and nothing beats the friendly environment in PS. PS actually started the "dress down" policy in the industry. We don't have a business attire/konyo type of dress code here.

By the way, i have an officemate who made it to convergys but when he was given the offer, he turned it down because the rate is just the same daw and he claims that the environment is so stiff. parang sobrang strict daw sa convergys.

[chinghe]

pahabol. actually gusto ko rin i-try sa convergys. last year kasi yung dumating yung Convergys, PS barred all its employees from applying there. successful naman sila kasi parang "friends" ata yung HR director namin atsaka nila (i don't know) kaya black listed kami non. anyway, ngayon daw ok na. pwede na kaming mag-apply.

yun nga lang ayoko na talaga sa call center and eventually i'm gonna leave PS to pursue a career in banking. I know i'm gonna miss this company A LOT!

[Una_dagmar]

I guess there are good and bad sides to both centers. But, it's up for SUNNY_SKIESS to decide, right? Sorry, but I really can't help it : Tama na siraan,k?

[SUNNY_SKIES]

okay...many thanks to those who replied.... :D... I think tama si UNA. there are good and bad sides to both call centers.

[kennster]

hi peeps, can some1 pls give the comparison between the two companies in terms of compensation package like basic salary, benefits etc.. thanks. :) (kung di po pwede post, maski pa-PM na lang po, this would help a lot coz im planning transfer in either convergys or PS. thanks) :)

[DukotKing]

Originally posted by Una_dagmar
I guess there are good and bad sides to both centers. But, it's up for SUNNY_SKIESS to decide, right? Sorry, but I really can't help it : Tama na siraan,k?

Masyado ka naman nasasaktan...wala namang nainira sa Convergys mo

[caffeine_chiq]

Originally posted by DukotKing
Masyado ka naman nasasaktan...wala namang nainira sa Convergys mo

haha :D as if naman "masasaktan" ka if some1 would say something not 2 good abt ur company,besides we do know better than that para "masaktan" db.:cool:

its a matter of perspective.depende sa personality which company would better suit u.

[mark_mark]

ok sa PS, ok ang mga tao

[president gao]

hello!!! nasa convergys moi and i belong to wave(?). i also came from PS. this is what i have to say: the pay i get doesn't compensate the environment and kind of culture that PS has. pero ok lang. la na kong magagawa. i just miss PS!

[fairychild]

Originally posted by DukotKing
Masyado ka naman nasasaktan...wala namang nainira sa Convergys mo

I really wish it was MY Convergys (super-yaman ko na nun!) Hehehe! Chill, man!



:naughty3: *peace* :drive: :noevil:

[piQuAnT]

hello president gao! tlaga? nakakatuwa ka naman kse kahit inofferan ka ng malaki jan mas trip mo pa ren PS? hows it working with convergys? duh im too tired to read that thread kc e. before naisip ko ren mgwork jan lalo na ngyn na nde na bawal basta ba hnde na ako sa OPS e ;) ... pero ngyn napapaisip na tuloy ako

[tekkies]

do both Convergys and People Support have chat support?

how many clients do you support at a time in chat support?

[fairychild]

Originally posted by tekkies
do both Convergys and People Support have chat support?

how many clients do you support at a time in chat support?

At this time, Convergys provides voice support only.

[driven]

I'm happy to be in Convergys for now.

[chinghe]

Originally posted by tekkies
do both Convergys and People Support have chat support?

how many clients do you support at a time in chat support?

Tinanggal na chat support dito 2 years ago pa. Voice, email and fax meron dito ngayon. The biggest tech support account here is an ISP (both cable and dial up), housed in PS Robinsons Summit Ayala and PS Cebu.

[geekhead]

can anyone send me a pm about how much salary sa PS. And where can i apply sa PS? any info guys?

[tekkies]

thanks for the info, guys!

what call center provides chat support now?

[kennster]

hi again peeps, im really interested in transferring to either convergys or PS.. i know this is confidential but i hope someone can PM me the basic salary, benefits of convergys and PS. hope to hear from u guys soon so i can decide asap.. thanks a lot! :)

[chinghe]

kung di pa kayo convinced about PS login to friendster and search for psconnect@hotmail.com and find out what they say about this company.

[chabacz]

If the one answering your question eh employed from one of the companies mentioned, eh di hindi nga objective ang views diba? Walang comparison kasi walang personal experience dun sa other company. Pareho kasi kaming proud sa mga companya namin. My suggestion is read both the threads of PS and Convergys here para at least ang makukuha mong views walang halong competitiveness.

yun lang po.

:) :) :)

[DI10]

san pa may mga chat support?

[Una_dagmar]

Originally posted by DI10
san pa may mga chat support?

HelloCorp? Dito yata sa Ortigas din yun

[sweethums]

saan yung office nayan yung Hello Corp? do they accept undergrads?

[enid_warren]

tekkies-- I know of a company sa Clark... email and chat support sila ...

haven't experienced life out of this box... pero PS pa rin ako... wag nyo na lang ambishoning mapunta sa current travel account...

[oriental_femme]

Does Convergys accept undergrad applicants but has a year or more experience in a call center industry? i'm really interested working in Convergys...

[Una_dagmar]

Originally posted by oriental_femme
Does Convergys accept undergrad applicants but has a year or more experience in a call center industry? i'm really interested working in Convergys...


Yep...I've got a handful of colleagues here who are undergrads.

[LINGGIT^F]

SUNNY_SKIES :wave: i have friends who work at peoplesupport... and i have a cousin who worked there for more than 2 years.. well masasabi ko lang.. nakaka inggit. sobrang okay daw kaci dun accdg to them when it comes to salary, environment, management, etc. (compared to where i am working right now.. am also working @ a call center) kaya matagal na nila ko niyayaya lumipat dun *okay* kaso ayoko nadin kaci ng call center kung lilipat ako.. anyway, back to your question (LOL) may friend naman ako na nagwork din dati sa ibang call center na nasa convergys na ngayon. ok naman din daw salary wala naman daw cyang reklamo. pero kung ako tatanungin mo, mag PS ka nlng :) pero kung nalilito ka talaga, hingi ka nlng ng opinions sa mga nagwowork on both call centers.

[promil kid]

hi people! i'm just new here. i vote for PS. apart from the salary and the benefits, the management/HR is so cool! sobrang relaxed ang environment. you need not to come in office attire,. you are given your own PS email account which is accessible even outside the office. while it is true that they have policies such as no cellphones, no eating, no surfing, they are actually not strictly enforced. there's one account though which occupies the whole floor where you have to surrender your cellphone and internet access was disabled kasi sobrang sensitive ng account because it deals with finance. pati ballpen and paper bawal!

this company actually gives you opportunity to grow. nasasa'yo na lang if you want to take advantage of them. they don't regard training as a Department but as a University. they actually call it PS University. You can enroll in courses like workforce management, finance, management and even technical courses. and while you're with the company and would like to try it out in other departments, they have a Volunteer Internship program. you can volunteer in HR, Admin, Finance, QA, Workforce and even in Training.

ano pa ba? yun lang masasabi ko, sobrang impressed ako with the rate this company is growing. they have a facility in Cebu which opened middle of last year and this year, tinatayo na yung PS Center sa tapat ng makati med tapos next week io-open na yung isang facility sa buendia sa may Export Bank.

Di pa ko regular pero the company gives you a raise pag na-regularize ka plus stock options. i don't know kung ano yon.

[mark_mark]

PS okay. just take care of your attendance. they are very strict on it. other than that, it's good.

[hip_mom]

Originally posted by chinghe
i beg to disagree michaela. PS is also expanding like hell. the cebu call center was opened last year. they are the 2nd call center to open in cebu after sykes. the PS building construction in makati (infront of RCBC) is already in the pipeline. they already have a total of 3 call centers. one in philamlife bldg, 12 and 14 floors. another in JG summit in ayala 29th to 33th floor. the travel and tech teams have just started operations in cebu and HR is hiring like hell as well. they need to hire 1200 tech support reps.

also, when it comes to environment, PS is the best for me. i've been to 3 call centers and nothing beats the friendly environment in PS. PS actually started the "dress down" policy in the industry. We don't have a business attire/konyo type of dress code here.

By the way, i have an officemate who made it to convergys but when he was given the offer, he turned it down because the rate is just the same daw and he claims that the environment is so stiff. parang sobrang strict daw sa convergys.

in addition to stability wise, PS bought STC solutions a small call center in Export Bank in Pasong Tamo and is has taken over the management as well. That is why some operations of PS is also in Export Bank building. Convergys may be huge in the states but not here. I think they are still testing the waters here. Kaya hanggang ngayon they just renting a Regus office parang temporary lang e. We are not really sure if they are going to stay as long as PS, Sykes and eTelecare.

piece of advice, always go for stability. iba na ang naka sandal sa pader.

[marienella_m]

FYI, may sarili ng building ang convergys sa Alabang and operational na yun. On-going na rin ang construction ng building sa commonwealth, by Dec 2004, fully operational na yun. May office na rin ang convergys sa PBCom Tower sa Ayala aside fr its offices in the Enterprise and Insular. Meron na rin offices sa Cebu and Davao. For the record, Convergys is the one of the largest outsource service companies in the world.
:)

[galit_kay_kuhol]

convergys is indeed the largest in the world, but PS in my research is the fastest growing company. convergys may be operational already in alabang, but PS was the first to buy a lot for their own bldg, delayed lang ang kanilang pag umpisa ng construction. & the good thing is, the construction is being spent by PS' own money unlike convergy's that umutang pa sa bangko to build their own haven. convergy's may be #1 but PS is #1 in revenues. meaning PS has more money in their pockets than in convergy's na puros utang.

im not against convergys, i dont work in any of these comanies. im just a consultant in w/c both companies are my clients.

in my honest observation, convergys has (like they say) a stiff environment, other accts still have dress codes unlike PS, they live up to their name as "people support" meaning friendly. casual dress codes & a great training development in their own right

[Ladydredd]

PS is the best, if we're going to talk about opportunities for training and career development, and great working atmosphere. also, PS, as far as i know, is now debt-free(actually since last year pa yata), so we can really say that PS is very very stable.

compensation-wise, well, urhm, improvements are definitely most welcome...though competitive naman with other call centers (actually, mataas ang starting namin dito =)


sorry, im quite biased towards PS cuz i work there. but my cousin works in Convergys as a TL, and according to him, sana daw nag-PS na lang sha. well, pinasa ko na resume nya sa HR, hehehe =)

[power(bubbles)]

I would definitely pick PS over CVG not because i'm working for PS right now. Having experienced the bad management in OPS at CVG I was happy when my 4 mos. came and I left as easily as I enterred that company. The pay is only higher at CVG but PS wins over CVG in all other aspects.

[grandnagus]

Originally posted by hip_mom
in addition to stability wise, PS bought STC solutions a small call center in Export Bank in Pasong Tamo and is has taken over the management as well. That is why some operations of PS is also in Export Bank building. Convergys may be huge in the states but not here. I think they are still testing the waters here. Kaya hanggang ngayon they just renting a Regus office parang temporary lang e. We are not really sure if they are going to stay as long as PS, Sykes and eTelecare.

piece of advice, always go for stability. iba na ang naka sandal sa pader.


Hi Mom, saan mo narinig toh? Hinde kc accurate yung info mo about STC :D

[newsgirl]

Originally posted by sixpencer
hehehe!
if you want your workplace to be a supportive and lively environment, PS is for you.
really. everyone's pleasant, down to earth and, most especially, no overblown egos,

I agree to that. ;) I've been with PS for, uhm... more than a month? :D But dang, I had a great time during my stay there. Nice people, supportive team.. in short, masaya! I miss PS. I was with NSI before. I've learned a lot from my short stint as a call center agent. But I choose to leave because a better opportunity came my way. Now, I am where I should belong. :D

Go PeopleSupport! :bounce:

[hip_mom]

Originally posted by grandnagus
Hi Mom, saan mo narinig toh? Hinde kc accurate yung info mo about STC :D

pano mo naman namlaman na hindi accurate eto? sige i dare you to get embarassed. before i give you the facts.

[Ladydredd]

taray nitong nasa taas ah!!!:D

[hip_mom]

Originally posted by Ladydredd
taray nitong nasa taas ah!!!:D

mataray talaga basta may katiwiran :D

[sixpencer]

As far as I know, Lance brought in Scott late last year to create, for lack of a better word, STC Solutions. They were at Philam and now moved to Export bank.

[boy_bastos69ph]

for me, i vote for PS..

i applied before sa convergys, i went into several exams & answered 1 phone call. accdg to the hr staff, i passed both exams & call handling. but in my final interview, i wasn't able to pass it...well,i'm not sourgraping about what happened but my main concern is, all of the exams,etc were useless just because of a final interview???? then i went to PS.my application went smoothly for just 3 days! ;)

[urlover]

I go for PS.... I think they have the best HR people I have ever encountered... joining in one of PS HR's job fairs gave me a wide scope how these people work hard to hire the best people.

Admittingly, PS exams are easy but some applicants are failing it. Don't know why. Some pass the exams but during the final interviews there are factors that the interviewing person needs to get from the applicant.

And he/she must be conversant in good English.

[grandnagus]

Originally posted by hip_mom
mataray talaga basta may katiwiran :D

I can't say it here because its confidential. If you really want to know we can meet here at 14th Flr Philamlife anytime from Tuesday to Saturday 9pm-8am.

Me katwiran? Mali naman info mo eh. jeez!

[J-X91]

ps of course...

[galit_kay_kuhol]

PS is good, great clients, great benefits, good incentives, excellent environment, friendly people

convergys has good clients too, other managers are rough, good salary package, average benefits, most i met are arrogant agents, but not all of course, has dress code, great environment

[hiirashi]

how dare you compare convergys and people support.
people support is "tae" compared to convergys.
it's not even known in the US as compared to Convergys - the best call center both in the Philippines and in the US.
... no comparison ... please ...
geez!

[goonie]

well... your kind of attitude just shows what kind of culture is being fostered in your environment.

*tsk tsk tsk*


Lamina et Sagitta,
goonie :goon:

[goonie]

You can check PeopleSupport out at http://www.peoplesupport.com.

Currently, we're handling a variety of customer service, technical support, and sales-oriented accounts that range from travel support, information technology, financial services, telecommunications, and direct response media.

PeopleSupport has been experiencing a vast amount of growth in the past year. we've grown 57.1% in the past year... from around 2000 employees in 2003 to around 3400 to date. along with this visible horizontal expansion is a notable expansion in terms of management and career growth opportunities. PS has promoted more than 500 of its own personnel in the past year. Management believes in the talent that it fosters through its highly diversified training programs under its corporate university. We are expecting more upward changes in the following year with the recent public opening of PeopleSupport shares in the NASDAQ.

if you have other questions with regard to PeopleSupport, don't hesitate to send me a private message. I'll try to get to you as soon as I can.
-----------------------------------------------------------------------------------


Lamina et Sagitta,
goonie :goon:

[nora_aunor]

people supot? ano yon?

[galit_kay_kuhol]

Originally posted by hiirashi
how dare you compare convergys and people support.
people support is "tae" compared to convergys.
it's not even known in the US as compared to Convergys - the best call center both in the Philippines and in the US.
... no comparison ... please ...
geez!

hahaha, madalas ko makita ang poster nna ito sa CL, but in any case. i dont think you know what you're talking about hiirashi. though both centers have their ups & downs, but i have to lean over to PS coz i see more greatness in there. it's not about mayaman or mahirap coz both centers are mayayaman naman

[sixpencer]

I'm sure Convergys is popular, pays bigger and all that jazz.

What's cool about PS is we here in the PI can take pride in the fact that we actually contributed to the growth we're experiencing as opposed to just riding on the coattails of an already established name from the US. We built the PS name.

We're all partners in this company and it shows. We don't have the stuffy corporate culture most other centers are impaired with. The people here are fun, bright, friendly and down-to-earth. I don't know if reps can say these about their centers. They should be able to though. :)

[Una_dagmar]

Pakiusap sa lahat: this thread was set up for people to compare benefits and advantages in working in the mentioned companies.

Sana lang wag naman tayong mag-bastusan dito kasi it only shows how unprofessional we all are regardless of which company we came from. Let's keep it clean, k?:D

[chillin_kyle]

Ive been hearing a lot of good things about PS, if given a chance, i would like to try it also in PS. but when it comes to stability and growth, ** pa din ako convergys dahil sa kaya nilang gawin at nagawa na nila :)

convergys started last year lang po (JULY 2003) at marami silang sinabi nun, kala namin press release *** pero yung promise nila na career growth-> totoong totoo, because of the "building from within" program. I knw someone (friend ko po ***!)who started last year (aug 2003) as a specialist, then she was promoted as a tl after 3 months and now she got the om position!-> *** pong "politika" yan ha! :)

when it comes naman to "stability", we've proven that already, we've set up our very own buildings/sites here in alabang, commonwealth and cebu and soon....(confidential po) not to mention the floors that we are renting in PBCom, Enterprise, Insular, and Equitable PCI tower in Ortigas and soon.... (confidential po ulit) :D -> this means one thing-> MORE JOBS for us Filipinos and MORE PROMOTIONS from within :D

these are facts and not just hearsay. we are seen the sites being built and today we are using it. kaliwat-kanang promotions ng mga kaibigan at kakilala, ako po mismo produkto ng "building from within" program ng CVG-> modesty aside :)

given all the facts presented in this thread, PS and CVG are BOTH "IN" since its providing jobs to us Filipinos! :D we are so fortunate to be a part of their success and what WE need to do is to work hard and always practice our corporate values! :D

[chillin_kyle]

pahabol *** po...lahat po ng big companies sa mundo may utang, even PS. you cannot yet measure CVG's revenues since we are still expanding and bago *** po kame ** sa pinas. just look at the things that CVG did for the past 15 months :)

[makoy11]

well, we cannot generalize things... For a fact, PS is a debt-free company.

[irock22]

PS is the best call center company main because soooper warm and friendly ang mga tao dito, unlike other CC na when you walk into their hallway u'll feel na may kulang, parang numbered *** kilos mo.. i dunno, but based on experience lang, when i applied/submitted my resumè sa ibang CC (like CVG) iba *** atmosphere. when i entered the PS' lobby sa summit i felt na "this is it! this is where i belong!" ganun *** drama! hekhek.. tapos wala pang dress code. you can be yourself. no need to project.. :D ;) :D

[Ladydredd]

indeed!

ganda ng lobby ng 14th. galing nila tina talaga!!!

[chinghe]

i just hope this thread be closed for the following reasons:

1) SUNNY SKIES is already with CVG and that by this time, she and her friend must've compared notes already.

2) opinions here cannot be considered objective and impartial since a lot of pexers here are from PS.

wala lang. request lang po para ala nang bangayan.

[power(bubbles)]

Just want to reiterate what I said before. I've worked with CVG before with the hope of having a better career, but my quest for that didn't went as planned. I went to PS and believe me its a very stable company, a very good working environment and a competitive salary. Also if you know how to work your way then you'll be able to go up. I'm on that road right now, working my way up. Having recently requested for a transfer to PS's new travel program. Its been going well for me and for the company as a whole. We recenly went public in the New York Stock Exchange to name a few of what we've been able to accomplished this year. But on the other hand everyone is entitled to their own opinion and that should simply be respected as long as someone is not getting stepped at.

[Una_dagmar]

Originally posted by chinghe
i just hope this thread be closed for the following reasons:

1) SUNNY SKIES is already with CVG and that by this time, she and her friend must've compared notes already.

2) opinions here cannot be considered objective and impartial since a lot of pexers here are from PS.

wala lang. request lang po para ala nang bangayan.


Thanks for backing me up, chinghe. I absolutely agree with you. This is going nowhere anyway. It's just like the Ateneo-LaSalle "bangayan's".


ADMIN!!!!!!HELPPPPPP!!!!:D

[dwein_coolblue]

before the ADMINS close this thread, allow me to share my "un-biased review" of PS:

Positive:

Growth: I've been with PS for 1 year and 2 months. 11 months of which I spent taking calls. now, am with IT. :D

Cash: is not an issue. Reps can render OT till they drop (depends on the account and need). ;) Night diff is higher than usual. Special Night shift allowance. Pay is released on time (except for 1 incident with Standard Chartered before). Special bonuses depending on the account. I have a batchmates who's earning PhP 3,000 a month (as bonus on top of salary) - walang palya.

HEALTH CARD: If I am not mistaken, the best health coverage compared to other call centers.

You get to wear comfortable clothes - casual kami eh.

Negative:

Ang free lang coffee and milo(vendo), unlike others na may iced-tea. :p

La nako maisip na negative... :*)

[satineblue16]

Here's my opinion...

PS: Dressdown respect down
CVG: Elegantly Stiff

Ayan ha parehong may positive at negative.

Pareho silang maganda sa Benefits.
Pareho silang may kanya-kanyang bldg. (Nauna nga lang CVG)

Stiff ans strict talaga sa CVG... No doubt about it.
Kulang raw sa growth from the inside ang PS...No coment

Lahat may PROS and Cons!

Basta nasa 4 kayong magagandang call center...BE happy and proud...

[dragonrower]

my friends invited me to apply CVG but nauna mag respond ang PS, bagal kasi ng CVG. anyhow, sa tropa ko ako lang nasa PS silang lahat nasa CVG. after 10 months, mga tropa ko asking me paano mag apply sa PS. i asked them bakit? mas mataas naman ang sweldo nila kesa sakin at sa mga kasama ko dito. halos pantay naman benefits namin. naranasan na nila maging GY at AM skeds. so bakit nila gusto lumipat sa PS?

they just plainly answered......."hindi marunong ngumiti mga tao dito, masyado serious. dami nga pera CVG pero walang oppurtunity to grow"

...to the fact that they're better agents than i am.

[Ladydredd]

honestly, i dont find any point of comparison between PS and Convergys. they both have their own strengths and weaknesses. they both have good sides and bad sides.

knowing who's better between the two call centers is subject to preferences of the person who's gonna make the choice.

in short, no contest.


...di pa ba ico-close 'to? baka may magbangayan pa dito eh.

[satineblue16]

Let's be mature enough... this thread is not going anywer...

Isipin nyo na lang yung sasabhin ng ibang callcenter satin???

Pasalamat *** nasa TOP 4 callcenter ***... hindi sa ibang GENERAL CALLCENTER...

Magtulungan na lang kaya tau...

....and get this... kung hindi *** magtatagal sa isang company, hindi *** maghihirap sa ginagawa nyo at hindi nyo bibigyan n importansya... hindi talaga akau aasenso... oki? thanks...

[iced_blue]

may bond ba ang People support?? Pwede ba 3 months lang magwork dun?

[dragonrower]

walang bond ang people support & why do you want to stay for 3 months only?

[Ladydredd]

dragonrower,

i think we still do. pero hanggang 4 months lang. are you from PS?

[BigDumpling]

What's the bond for? Most people apply for a job to make money, right? So why do I have to shell out cash just so I can start working to make my own money?

And just how much is it, really? I heard na it's P30K daw? If that's true, then coming up with that big an amount is nothing to sneeze at, really. Where does one come up with that kind of cash if one's from a not-so-well-off na family?

:rolleyes:

[dwein_coolblue]

big dumpling: the bond is not a payment for you to be able to work. It's a payment should you decide to resign within a specific period indicated in the contract (e.g. 4 months).

dragonrower: i heard about that too, that the training bond was removed. however, am not sure i'll check with hr.

Ladydredd: dragonrower is with PS.

all information can be found on the PS thread.

[dragonrower]

dwein...i just heard it from mervin when i attended one of the PDTs

[BigDumpling]

Originally posted by dwein_coolblue
big dumpling: the bond is not a payment for you to be able to work. It's a payment should you decide to resign within a specific period indicated in the contract (e.g. 4 months).


Semantics lang 'yan. Payment is still payment regardless of what is being paid for.

And is that even legal? I know that training is expensive and all but if a person isn't happy with his job, isn't that person entitled to resign without indemnifying the company? After all, the person only finds out just how demanding or suitable the work really is for him/her only by being employed by the company. A newly-hired employee should be exempted from this bond initially for a short time because this person is still a froshie in a very busy and demanding industry. There should be at least a one-week provision from the start of employment just so the newly-hired employee can get the feel of the job and then decide after the period is up if he/she wants to continue working or not.

[aina_crazy_girl]

It seems as if natalo na ng PS ang Convergys.

[Ladydredd]

Originally posted by BigDumpling
Semantics lang 'yan. Payment is still payment regardless of what is being paid for.

And is that even legal? I know that training is expensive and all but if a person isn't happy with his job, isn't that person entitled to resign without indemnifying the company? After all, the person only finds out just how demanding or suitable the work really is for him/her only by being employed by the company. A newly-hired employee should be exempted from this bond initially for a short time because this person is still a froshie in a very busy and demanding industry. There should be at least a one-week provision from the start of employment just so the newly-hired employee can get the feel of the job and then decide after the period is up if he/she wants to continue working or not.

yes, it is legal. and it is written in the contract. if you are not amenable to that clause, then don't sign. you're not forced to agree to the provisions of the contract anyway.

as clarified above, the bond is not meant to be viewed as payment for the opportunity to work. bonds are in place to protect the company and its investments. since the company already spent for the agent's training and proprietary information about the company and the client(s) it services had been passed on to the agent(s), it is only fair that they ask for some sort of a compensation(to cover the training expenses incurred, including time and effort) in the event that the agent(s) decides not to work for the company.

ganito lang yan eh, pag nag-training ang agent, shempre may natutunan yan, and that can't be taken away from him, part na yan ng skills and knowledge nya. and those skills and knowledge he gained increase his market value, at the expense of the company. pwedeng mangyari nyan, ang mga tao training na lang ng training, or magta-trabaho pero di na tatapusin ang contract tutal, nakuha na naman nila yung skills na kailangan nila. yung company naman ang magsa-suffer ng losses kse wala na silang nakuha sa investments nila, ang taas pa ng employee turnover rate.

isa pa, bonds sometimes act as a means to instill discipline and commitment to agents. yung iba, dahil ayaw magbayad ng bond, natututong maging responsable at accountable sa trabahong pinasok nila. they learn the value of finishing something they started.

[BigDumpling]

Originally posted by Ladydredd
yes, it is legal. and it is written in the contract. if you are not amenable to that clause, then don't sign. you're not forced to agree to the provisions of the contract anyway.


Okay, that clarified things for me. I thought the bond was on a take-it-or-leave-it kind of deal.

Thanks! :)

[goonie]

by the way... just reiterate a point raised by dragonrower... PS has already removed the training bond from its new-hire contract.

there you go :D


Lamina et Sagitta,
goonie :goon:

[newkid]

Both! *okay*

[jawac0rnelius]

Anong pinagkaiba ng company? eh parehas lang naman kumukuha ng calls... pag walang calls walang call center.

[hubbyboyz]

***Peoplsupport
A Different Culture
POlitics are underground
Happy People
Like a School
With lots of activities
Like a home
JOB SECURITY
MAXICARE 500K
worry free outfits

***Convergys
->ayokong magsalita ng masama eh sa mas maganda ang peoplesupport eh

[vinzer]

really, this is too much ado about nothing.

depende na lang yan sa mga kasama mo sa opisina at kung paano ka nakikisalimuha sa kanila. nasabi na naman na parehas lang ang sweldo at pareho rin naman ang trabaho e.

yung 'like a school' na environment na yan e dahil pa rin naman sa taong nasa kumpanya e, and subject to change pag nagbago nanaman ang nagpapatakbo dyan.