IBM Daksh

[Dakshman]

MEM... sorry, we don't disclose any info about the salary.

[sharingan]

open ba sa IT dept?im currently employed at RMH and ive only been here for 3 mos,ok na ba yun?layo kasi ng RMH sa hauz ko eh

[Capri_Grl]

hi, i was just wondering coz i applied for a senior csr position at daksh and theyve already conducted my final interview and had already briefed me about the company and the account but they havent called yet to confirm if i did land the job or what.. sabi sa feb pa raw start nung acct. what gives? saka ba't naman nila sasabihin *** acct sayou kung nde ka pa tanggap right? labo...

[maganda_yan]

hey peeps...for those of u who have already had their exam & interviews at daksh, tips naman : ) im sked to take the exam tom pm..whats next after that,interview wid the HR people na ba? thanks...

[Allen Ilino]

hello Dakshman and daksh fanatics! I have somthing to share with you that will make you come to Daksh. Ofcourse i know that telecom account of Daksh....I just researched through internet. That account was able to pay 50k in one month - commissions alone to an agent of another call center! ITS AN INBOUND CUSTOMER SERVICE ACCOUNT WITH CROSS-SELLING AND UP-SELLING WORK! I also trained for that telecom account. I HAVE FINISHED MY HR INTERVIEW WITH DAKSH. and on the verge of going insane because of waitng. I LOVE THAT TELECOM ACCOUNT BUT DO NOT LIKE THE COMPANY WHERE I CAME FROM. I hope Daksh HIRES ME!

[Allen Ilino]

I think that account will also give commissions for DAKSH CSRs. I have been doing inbound sales for years and I am dreaming of taking home 70K a month with Daksh! Another thing....that account pays out very well for GIVING EXCELLENT CUSTOMER SERVICE.... A performance bonus incentive if you get a perfect score on an independent Customer satisfaction survey.

In short that account will pay us for:

basic pay
night diff.
allowances abd basic benefits
PERFORMANCE BONUS for quality customer support
INBOUND SALES commission[no quota....yes no quota]

I hope my sacrifice of leaving will pay-off.

OK BA DAKSHMAN?!

[halller]

I had my phone interview monday last week and had my exam and oral assessment last wed. I was informed that i would be called back the following day but up to now no one has called. Can you check my application? thanks

[m0n1c4]

that's what i hear to.. so ano na.. tinawagan ka na ba? :D wala pa rin me.. good luck to you m0n1c4..:*)

they called me yesterday. job offer ko on wednesday, so i guess i made it yey! been hearing mixed feedbacks about daksh. its time i find out for myself whats up :naughty:

to those undergrads with no experience: just do your best and impress the interviewer. be confident. me rin naman this sem palang graduating with no call center experience yet they shortlisted me. sarap feeling knowing i bested out other grads and those who have years of call center exp hehe :eyecrazy:

[xtan]

compensation at Daksh???

[Dakshman]

I think that account will also give commissions for DAKSH CSRs. I have been doing inbound sales for years and I am dreaming of taking home 70K a month with Daksh! Another thing....that account pays out very well for GIVING EXCELLENT CUSTOMER SERVICE.... A performance bonus incentive if you get a perfect score on an independent Customer satisfaction survey.

In short that account will pay us for:

basic pay
night diff.
allowances abd basic benefits
PERFORMANCE BONUS for quality customer support
INBOUND SALES commission[no quota....yes no quota]

I hope my sacrifice of leaving will pay-off.

OK BA DAKSHMAN?!

Thanks for giving good feedback about our Company!

Anyway, where did you get that information? The nature of the account is correct (Telecoms - Customer Service with up & cross selling) but as for the actual amount (especially the commissions) and other details that I cannot confirm.

Have a nice day to all! :)

[pretty_purple]

Dakshman, do you have an account for TSR??thanks..ü

[maganda_yan]

sis m0n1c4, tips naman on the final interview :) i heard panel interview eh...what were the questions & me role play ba?thanks...

[sharingan]

dakshman,any news?

[m0n1c4]

sis m0n1c4, tips naman on the final interview :) i heard panel interview eh...what were the questions & me role play ba?thanks...

sakin kasi hindi panel eh, so siguro random yan hehe. well, the usual questions during interviews; background check, willingness to be a part of the company. the interviewer just wants to listen to you speak lang naman eh. he/she would want to know how confident and assertive you are. and yes may role play. goodluck, do your best!

[m0n1c4]

how disappointing. i got scheduled for a 9:30 job offer appointment, but got entertained after 2 hours. ok lang sana if 40 mins to an hour late ang processing ng contract eh, pero 2 hours?! and buti sana kung complete and detailed yung contract eh, kaso after waiting for 2 hours 3 pages lang pala contract. ang labo naman, bakit ganyan ang time management ng daksh :/

[Dakshman]

how disappointing. i got scheduled for a 9:30 job offer appointment, but got entertained after 2 hours. ok lang sana if 40 mins to an hour late ang processing ng contract eh, pero 2 hours?! and buti sana kung complete and detailed yung contract eh, kaso after waiting for 2 hours 3 pages lang pala contract. ang labo naman, bakit ganyan ang time management ng daksh :/

I'm very sorry. There's no excuse for what happened but, as of the moment we are ramping up and doing a lot of multi-taskings. In behalf of the recruitment team, I would like to extend our apologies to what happened to you. I assure you that we are doing our best to prevent this kind of incident. Anyway, correct me if I'm wrong but you signed the contract, right?

Welcome aboard! :)

[Allen Ilino]

Did I get it right....for telecom account:

The waiting period for us who were interviewed in the HR1 phase[after phone written and oral tests] is until the first week of February 2005?

If we don't make it to batch 1 this February we may be considered for batch 2 for April unless we get an e-mail notification from Daksh that we have to re-apply after 3 months?

The hiring process is 5-stages or 5-days of going to Daksh: initial phone interview, written exam, oral exam through phone, Human resource interview, panel interview/final interview and lastly the contract signing?


For those who signed their contracts. You will enjoy the windows based training system of that account. Its not as good as using google search engine but better than the system I used in another center. Please sharpen your note-taking skills[to make up for the search engine's occasional poor search result] since that is one of the reasons why up to 33 percent of one class fails in the training before the phone laboratory. Always report any difficulty in using that search engine so as to give feedback to IBM[maker of that system] since it is being continually improved. Finally, ASK QUESTIONS LIKE AN NBI INVESTIGATOR from your trainer to make sure you understand your lessons. That account is 24/7 btw. Those who fail in that account don't know or are lazy to take notes!

The rewards[sales incentives] of that account will outweigh your brain-bashing in the training!

[Allen Ilino]

Another reason why people fail in the tests/assessments in that account is that they are too shy to ask questions and just rely on guess work in the assessments instead of learning to navigate the search engine.

Assessments/tests in that account were primarily made to make the agent familiar in navigating that corporate data network search engine. In essence, it is open notes. You just need to know the quirks of that system so as to learn to punch the right KEYWORD[s] in the search engine since it does not work as good as google search engine.

[tf&tf6]

mr dakshman..how wud we know ba if we pass the oral exam..? on that day ba sasabihin or do we really get a call after how many weeks/days nmn if ever makapasa? i had my written/oral exam today kc..pls pm me..tks.. :)

[red_blood]

MEM... sorry, we don't disclose any info about the salary.

ey open pa ba ang application for Wave 1 TSR? need info please. thanks.

[Dakshman]

mr dakshman..how wud we know ba if we pass the oral exam..? on that day ba sasabihin or do we really get a call after how many weeks/days nmn if ever makapasa? i had my written/oral exam today kc..pls pm me..tks.. :)

someone from our office will call you in case you passed the oral exam. if not, you'll not receive a call. FYI. :)

[The_Seeker]

Hello!!!

I passed the written exam I took last Tuesday. Then I was interviewed over the phone last Wednesday. Im going to have my oral exam/assessment tonight. Give me some tips naman how to pass the oral exam. :)

Question:Is oral exam/assessment same as HR interview or they're different?If you pass the oral exam, the next one will be the final interview then job offer/contract signing? :D

[Allen Ilino]

Oral exam is a test of spontaniety and how deeps is your facility with the English vocabulary. It is also a reading comprehension and memory test. Those are my hints without compromising the exams integrity. I hope that helps.

[The_Seeker]

^^^ Thanks! :D If I pass that exam, the next will be HR interview then followed by final interview? :)

[Allen Ilino]

After the oral exam which measures how deep is your spontaneous English speaking skills, there is this one on one interview. I got up to that point five weeks after my oral exam.

[Allen Ilino]

Just remember if you fail, you can re-apply. I would not be surprised if that account will eventually have 1000 agents for Daksh. That is the nature of telecom accounts.

[Dakshman]

Just remember if you fail, you can re-apply. I would not be surprised if that account will eventually have 1000 agents for Daksh. That is the nature of telecom accounts.

Applicants who fail can apply after three months. :)

[tf&tf6]

s0 u mean mr dakshman..i didnt pass the oral kc till now i havent got a call from them..how many days ba usually b4 they decide na u passed the oral? within the day, a week after? then after oral..what's next?

[sixmiles]

oh... i know someone who signed the contract already. nagulat daw siya kasi hindi un *** expected basic pay niya from daksh. parang ortigas call center daw ang basic. is this true mr dakshman?

[sixmiles]

INBOUND SALES commission[no quota....yes no quota]


baka pagdating sa floor magka-quota yan... :D

[Capri_Grl]

ang weird pero kanina i got a call around 5pm telling me to go to he daksh office at pbcom towers, so i did and itwas coz of a job offer. pero ginawa nila mas mababa staring namin kasi csr lahat muna nde katulad nung originally namin inapply na sr csr. maybe one of the reasons we wanted to move there was coz of the pay. well basta i just hope itll be fixed!

[Allen Ilino]

To Daksh HR people:

I took my initial phone interview on the 4th. week of October 2004, my written exams last Nov.15, and my HR interview last Dec. 28. Does this mean I can now re-apply for the SCCS or CCS position since it has been three months from the initial step of my application[phone interview]?

I suggest HR send e-mails to those who will not make it for batch 1 so that they can "move on" or re-apply again.

When will batch one start its 1st. training class. How about batch 2 for telecom account.

I hope you will have an-email support account with inbound selling for this telecom client. Clients are more vulnerable to a sales pitch after an eloquently written e-mail for a customer support complaint[based on my personal experience].

[Allen Ilino]

Another thing I wish to ask....

What if I worked in inbound sales for more than one year but not in a call center environment with headset but just with plain telephones in a financial company taking in sales orders doing customer support but also doing fieldwork for the clients in the afternoon, is this considered as eligible for the SCCS position?

[m0n1c4]

I'm very sorry. There's no excuse for what happened but, as of the moment we are ramping up and doing a lot of multi-taskings. In behalf of the recruitment team, I would like to extend our apologies to what happened to you. I assure you that we are doing our best to prevent this kind of incident. Anyway, correct me if I'm wrong but you signed the contract, right?

Welcome aboard! :)

mr. dakshman, would you say that HR people walking around chatting like there is no recruitment going on 'doing alot of multi tasking'? im sorry to say this but my impression of daksh has really hit rock bottom.

it says in your contract that daksh means quality of promptitude, attention, alertness, vigilance and utter preparedness to act immediately with supreme urgency. after reading all my posts prior to this, do u think i'd sign a contradicting contract?

[Allen Ilino]

My suggestion for your HR Mr. Dakshman:

In my encounters with other call centers' HR, some of them would even clarify to me If I will be given commission for sales incentives/commission for being in inbound sales. This is relevant since some call centers do not pay commission to agents for doing inbound sales and this creates resentment specially to seasoned and dedicated agents. This is also a sign that the applicant has an inquisitive and probing mind that fits the job.

I hope the CEO and COO of Daksh Philippines reads this call center forum regularly so as to gain an insight into what creates resentment for us agents.

Some people are choosy in their jobs because we don't want to jump from one company to another and want to retire in the company, that is why we research the internet about the account and contact center and even examine thoroughly the fine print in our contracts so as not to create more inconvenience for the company later in our stay.

[Allen Ilino]

As an example one call center does not give commission for agents who do a sale for Dell Computers while in another contact center firm they give commissions to the point that one agent even commented that..."yayaman ka!".

[sixmiles]

ang weird pero kanina i got a call around 5pm telling me to go to he daksh office at pbcom towers, so i did and itwas coz of a job offer. pero ginawa nila mas mababa staring namin kasi csr lahat muna nde katulad nung originally namin inapply na sr csr. maybe one of the reasons we wanted to move there was coz of the pay. well basta i just hope itll be fixed!

hehehe. ako din kaya excited ako dun sa daksh dati, when i learned about the pay.. :D

[Allen Ilino]

Does Daksh have sleeping bins for those who may need to come to work in the early morning hours?

[IceAngel]

Do Daksh entertain walk-in applicants? A friend of mine's thinking of dropping by there tomorrow. Are there any requirements? Thanks.

[supersleepy]

My suggestion for your HR Mr. Dakshman:

In my encounters with other call centers' HR, some of them would even clarify to me If I will be given commission for sales incentives/commission for being in inbound sales. This is relevant since some call centers do not pay commission to agents for doing inbound sales and this creates resentment specially to seasoned and dedicated agents. This is also a sign that the applicant has an inquisitive and probing mind that fits the job.

I hope the CEO and COO of Daksh Philippines reads this call center forum regularly so as to gain an insight into what creates resentment for us agents.

Some people are choosy in their jobs because we don't want to jump from one company to another and want to retire in the company, that is why we research the internet about the account and contact center and even examine thoroughly the fine print in our contracts so as not to create more inconvenience for the company later in our stay.


:naughty: dre! well said! nothiung to add.. :stan:

[supersleepy]

they called me yesterday. job offer ko on wednesday, so i guess i made it yey! been hearing mixed feedbacks about daksh. its time i find out for myself whats up

to those undergrads with no experience: just do your best and impress the interviewer. be confident. me rin naman this sem palang graduating with no call center experience yet they shortlisted me. sarap feeling knowing i bested out other grads and those who have years of call center exp hehe :eyecrazy:


hello m0n1c4 :naughty: kewlness! astig! galing mo nmn.. congrats tlaga! elibs! I know the feeling yung sabihan ng job offer.. =p kelan na start.. but..

:splat: sigh! tanggap din ako but well.. sayang nd tayo magkikita.. :depressed: but who knows.. medyo natagalan din talga me sa application ng daksh.. pero i was very eager to start na nga sa kanila kasi i have good vibes sa company nila.. plus the fact that i've worked with indians b4.. well.. made up my mind.. nasulot na ako ng ibang company.. =p im happy nmn in where I am..

good luck m0n1c4! all the best to you.. =p hope to bump with yah somtime.. :stan:

[supersleepy]

oh... i know someone who signed the contract already. nagulat daw siya kasi hindi un *** expected basic pay niya from daksh. parang ortigas call center daw ang basic. is this true mr dakshman?

:naughty: she did! galing pa sa kapit bahay nyan at nagtraining na dun.. lipat pa *** daksh kc better pay talaga.. well.. senior csr ***.. galing kasi sa top paying call center daw ***.. she's happy nmn wen she told me that.. well.. ok *** yun sa mga starters.. imean.. lots of room for improvement nmn dyan d ba dakshman.. ako sana qa ang target ko dyan but.. :depressed: sorry.. cant move na.. :stan:

stay happy all dakshters! :naughty: :kenny:

[Allen Ilino]

Daksh batch 2[telecom] now hiring?

http://search3.jobstreet.com/searchGo.asp?site=ph&by=search&fr=&cl=&key=daksh&spe=-&dy=-1&Action=Search

[Allen Ilino]

Iceangel, just walk-in the 32nd. floor of PBcom tower for an immediate interview[according to Daksh Manila bulletin advertisement two weeks ago]. I think the ads appearing for CCS are for batch 2 of telecoms[dunno when the class starts].

[Dakshman]

mr. dakshman, would you say that HR people walking around chatting like there is no recruitment going on 'doing alot of multi tasking'? im sorry to say this but my impression of daksh has really hit rock bottom.

it says in your contract that daksh means quality of promptitude, attention, alertness, vigilance and utter preparedness to act immediately with supreme urgency. after reading all my posts prior to this, do u think i'd sign a contradicting contract?

Please send me a PM. I would like to clarify this matter.

[angelbutterfly]

Is it true that Daksh has put on hold the applications for all the supervisor/ trainer position if the applicants are from either TeleTech or Teleperformance? Just wondering because nothing happened to my application.

[mnm_1221]

mr. dakshman, would you say that HR people walking around chatting like there is no recruitment going on 'doing alot of multi tasking'? im sorry to say this but my impression of daksh has really hit rock bottom.

it says in your contract that daksh means quality of promptitude, attention, alertness, vigilance and utter preparedness to act immediately with supreme urgency. after reading all my posts prior to this, do u think i'd sign a contradicting contract?

:splat: heartbreaker...
well you cant please everybody :no:

[Dakshman]

Is it true that Daksh has put on hold the applications for all the supervisor/ trainer position if the applicants are from either TeleTech or Teleperformance? Just wondering because nothing happened to my application.

We have trainers who came or worked in Teletech/Teleperformance. Where did you get that info? Like what I always say, don't believe in rumors or hearsays. Thanks! :)

[sixmiles]

We have trainers who came or worked in Teletech/Teleperformance. Where did you get that info? Like what I always say, don't believe in rumors or hearsays. Thanks! :)

how did u know that? secret lang un a :D well, i guess ur from teletech. so pati teletech din pala :D do u have the same telecom account?

the only people they hire from these companies eh yung mga pinirata nila :D

[Dakshman]

how did u know that? secret lang un a :D well, i guess ur from teletech. so pati teletech din pala :D do u have the same telecom account?

the only people they hire from these companies eh yung mga pinirata nila :D

huh!?! what are you talking about? :)

[Allen Ilino]

Ako mahilig sa telecom accounts 24 hours kasi at may inbound selling involved.
Remember what Dakshman said, batch 1 has very stringent hiring standards. Just wait for three months to lapse and re-apply! Ako pwede na apply uli ehehehee. mahirap batch one, you have no earlier batches to rely on when your stumped for answers which does happen.

[Allen Ilino]

Mr Dakshman I sent you a PM on my trip to PBCOM TOWER today.

One thing more I noticed that so many people are so clueless that Daksh is controlled by IBM as if they don't know what "the word "subsidiary" means. Just look at the IBM business services thread.

Remember that telecom account will expand by leaps and bounds and that other centers servicing that account will eventually be cutting down on staff. Kaya ako pupunta sa Daksh heheheheeh. IBM was able to box them out so to speak. They sold their PC business to Lenovo and took over Daksh so as to have a foothold on the profitable BPO industry.

[sixmiles]

huh!?! what are you talking about? :)
ay sorry hindi pala totoo un :D

[mackay_09]

Daksh is so weird, they called me Oct 2004 for the first test (typing test) then had a lot of interviews every month up to Dec 2004... abaa...malaman laman ko yesterday when I called them, I didn't make it pala... they should atleast tell their applicants straight na they failed after the interview diba? dami pa paasa eh!

[Dakshman]

Daksh is so weird, they called me Oct 2004 for the first test (typing test) then had a lot of interviews every month up to Dec 2004... abaa...malaman laman ko yesterday when I called them, I didn't make it pala... they should atleast tell their applicants straight na they failed after the interview diba? dami pa paasa eh!

I'm very sorry for that.

Please send me a PM, indicate your name, the incident, and the name of the HR associates/interviewers who processed your application.

[Louise_Ashton]

For those who are inquiring about Daksh, maganda dito, masaya, mababait at magagaling mga trainers, lahat ng tao marunong makisama kahit mga boss madaling lapitan, maganda rin working environment, ok din ang sahod saka madaming magaganda sabi ng katabi ko! hehehe!!!

[Allen Ilino]

Mr Dakshman, I replied to you PM! I hope to jump into Daksh for the later batches!

[Allen Ilino]

Mr Dakshman, I replied to you PM! I hope to jump into Daksh through the later batches!

[The_Seeker]

I finished the Oral Assessment last Friday and HR told me they will call me this week for a job offer if I passed the said assessment. A friend of mine already signed the contract and he told me they will be having an Orientation on Saturday (Feb. 5). I hope I can get into Daksh. What batch are they training right now?

[sixmiles]

oo nga. sabi ng hr tatawag sila even though you didn't make it.

[microft]

dakshman,

is my application still active?

[Dakshman]

microft: it's still active.

sixmiles: it really depends: it can be a call or an email.

The_Seeker: Keep your hopes high! I would also like to see you working here! If ever you're not able to make the cut for B1, there's always B2, B3, and the rest of the Bananas in Pajamas characters to look up to... I'm just joking... of course, I'm referring to the next batches! SMILE! :)

Allen: I'll read your PM later... :)

[microft]

dakshman

i think you have a posting at an online jod ad for the postion im applying for? i saw it yesterday. Do i have to come to your office to follow up sir?

[Allen Ilino]

Daksh is obviously ramping up:

http://search3.jobstreet.com/searchGo.asp?site=ph&by=search&fr=&cl=&key=daksh&spe=-&dy=-1 :) ]

[Capri_Grl]

wow i just got a call from bryan from hr yata and ayun start na talaga ako.. orientation is on sat.. hope this is the start of something nice for me :)

[icemannx]

TO HR of DAKSH.

I applied last year around July. I know that you we're just establishing the company. Anyway I went to the whole process until the final interview. I waited for the result until October. I got a job, by the end of OCT.At another company. I forgot the one who called me from your office. Last, December around 2nd to 3rd week. I was offered email support for the job at your company. But I decline due to that I wanted to honor my current contract of employment.

I was not satisfied by the answer of the person, who called me. My question was.... What if I decided to transfer to DAKSH? Would I still go to the whole process again, When in fact I already passed and was offered the email support? That is if I want to transfer because I am still interested in working for your company.

PLEASE someone from the HR of Daksh reply at my Email Address: Venus_Vytes@hotmail.com. My name is Christine Anne Mendoza.

I just stumbled at this web...that's why I am logged under the name of a friend.

Thank you for your immediate response!

[Dakshman]

dakshman

i think you have a posting at an online jod ad for the postion im applying for? i saw it yesterday. Do i have to come to your office to follow up sir?

just wait for our call if you will be considered for that position. thanks.

[mnm_1221]

:eyecrazy: just wanna commend dakshman for the wonderful job hes been doing...

[sixmiles]

^^ nice. you get a sprint pcs t-shirt :D

[The_Seeker]

The_Seeker: Keep your hopes high! I would also like to see you working here! If ever you're not able to make the cut for B1, there's always B2, B3, and the rest of the Bananas in Pajamas characters to look up to... I'm just joking... of course, I'm referring to the next batches! SMILE! :)

Waaah! I did not receive any call this week from DAKSH. Does it mean i did not pass their standards OR weren't able to make the cut for this batch? I hope they will consider me for the next batch of trainees. :D

I called your HR last Friday and the lady told me to follow up my application on Monday.When will be the next training? I heard training will start on Monday for those who make it in that batch.

[BoyBeater101]

hi The_Seeker!

May I know the date you applied here at Daksh and the name of the person who conducted your oral assessment?? ...and your name, of course, so we can follow up your application status. If you applied last week and did not receive any call from us, you might not have qualified for the position OR you may be considered for wave 2. We have already started training for wave 1 however there are still slots to be filled so don't worry coz there might still be a chance of getting in batch 1!

If you have other questions regarding your application status you may wanna call our trnkline which is 8406000, my local is 8111.

[ness_slayer]

hi everyone!

was reading your post...and you are of second thoughts in applying at daksh...well, i am from daksh..customer care rep..it is a good company and the people are very nice..you can laugh with the bosses..you can approach anyone..people are really nice here at daksh..konti pa lang employees dito kaya you can really get along with anyone..kahit un CEO pwede mo kakwentuhan sa pantry...kahit head ng HR..pwede mo kausapin tungkol sa problems mo..its really nice here..once you are hired..you will never regret being at daksh..walang ere mga tao..unlike other call centers na kapwa mo agent nagmamayabang sayo kasi new hire ka..dito hindi..i swear..
un lang po..
thanks..
i hope this will help sa pag-aapply nyo sa daksh..
good luck and god bless!

[angeldust01]

open na ba *** position for ccrs for an email process?

[Dakshman]

open na ba *** position for ccrs for an email process?

there's no opening for that process as of the moment... :)

[BeePeeOOO]

Hello daksh HR people! First of all, I would like to commend you people for streamlining your recruitment process. I would also like to say that the written test now are more related with the telecom account.

I got a final interview a day after my written exams!

What I need to know is how soon can I get a call for a job offer if I got a final interview today? At the latest, up to when should I wait? I need this so as to plan for my job hunting if I do not pass. I gave priority to applying with Daksh telecom account with inbound sales instead of other BPOs!

A suggestion for your HR: I think an e-mail will be nice to confirm if an applicant passed or failed and when can the person re-apply. Some applicants may re-apply due to the strong interest in a certain campaign or account.

Daksh I think will be a future powerhouse in the local BPO industry. As the Borg race in Star Trek used to say: "Resistance is futile!" ...I should say: Resisting the "Big Blue" is futile!

I understand that recruitment now is for wave 2 which is tentatively slated to start in the last week of March.


God Bless!

[Dakshman]

Thanks for the positive feedback, BeePeeOOO! :)

As for your concern, please wait for our call by the last week of Feb since job offers for W2 might start by that time!

Hey guys, W2 is still part of the pioneer batch... so if you'd like to part of the pioneer batches of our TELCO account then APPLY NOW!

Email your resumes to applications@daksh.com!

[DarthScully]

i'm kinda feeling envious of the people who are already at Daksh :(

tagal naman kasi ng TSR openings nyo eh....

[promil kid]

ano po bang dress code dito? corporate din ba? gusto ko kasi sa call center na casual dress code lang.

[bluishtintin]

hi dakshman!

just wanna ask if you accept part timers? cuz im still studying and my classes are mostly during the afternoon. i could work for full time provided that i'll be working on a night shift. will that be possible? i'm very much interested in working on your company cuz i've been reading a lot of positive stuffs abt it =) thanks!

[krisraz]

hi just want to know kung may bond dito sa daksh???

[Dakshman]

As of the moment THERE'S NO BOND!

I would also like to inform everybody that we are now pooling for BATCH 2 of the TELCO ACCOUNT!

We have openings for the following positions:

1. Customer Care Specialists
2. Team Leaders
3. Workforce Leaders
4. Workforce Specialists
5. Quality Assurance Specialists
6. Quality Assurance Leaders
7. Voice and Accent Trainers
8. Product Trainers

Send/Email your resumes to applications@daksh.com!

THANKS! :)

[mackay_09]

Question dakshman : If I applied na before and took several interviews na sa daksh and wasnt called for W1 ------ do I still have to apply for W2 or you still have my douments?

[kiz_me_kwik]

As of the moment THERE'S NO BOND!

I would also like to inform everybody that we are now pooling for BATCH 2 of the TELCO ACCOUNT!

We have openings for the following positions:

1. Customer Care Specialists
2. Team Leaders
3. Workforce Leaders
4. Workforce Specialists
5. Quality Assurance Specialists
6. Quality Assurance Leaders
7. Voice and Accent Trainers
8. Product Trainers

Send/Email your resumes to applications@daksh.com!

THANKS! :)


Hi Dakshman!

does your company still hiring for Data Network Specialist?

Thanks

[badasschick]

When will you have a tech support account? And if you hire me and put me in a sales/customer service account, can I transfer to a tech account when you open one? Thank you! :)

[BeePeeOOO]

Hi Daksh people!

Do applicants who had their final interviews during the first 2 weeks this February have only until the end of the month to hope for any job offer?

Or is there any chance that they may be contacted for a job offer until the third week of March for wave 2?

Thanks in advance for any information on this.

[BeePeeOOO]

Just wondering if daksh also sends an e-mail to those who fail in the application process.

[justiceleague]

Hi People! just wondering, do you guys have an opening at recruitment?
i'm an RS frm Convergys. any opening?

[microft]

Ive applied before and was interviwed and daskhman said im on active file. does it mean im not fit for quality leader post? hmmm....

[Dakshman]

BeePeeOOO: We'll giving job offers by next week, you'll get a call if you'll be hired for BATCH 2! SMILE! :)


justiceleague: Email your resume to bbalangue@daksh.com, I'll see what I can do.

Microft: It doesn't mean that you're not fit for that post. Ok? Where are you working right now? It's been a while since that interview and you told me that you have pending applications in other call centers.

[Dakshman]

WE'RE STILL HIRING FOR BATCH 2 AND ADVANCE POOLING/HIRING FOR BATCH 3 OF OUR TELECOMS ACCOUNT!

IF YOU ARE INTERESTED TO APPLY PLEASE FOLLOW THESE INSTRUCTIONS:

1. FOR CUSTOMER CARE SPECIALISTS: SEND YOUR RESUMES TO applications@daksh.com

Responsibilities:

Responsible for providing excellent customer service through phone on a 24x7 basis.

Requirements:

- Graduate of any Bachelor’s Degree
- Has less than 1 year related work experience
- Fresh graduates are also encouraged to apply or those who have no related prior work experience
- Willingness and drive to do inbound sales is required; previous experience is an advantage
- Must possess excellent oral and written English communication skills
- Must be proficient in the use of computers and various applications
- Has a strong drive to provide customer service and assistance
- Willingness to work in a fast-paced, dynamic and schedule-shifting environment is a must

2. For the positions below, please send your resumes to bbalangue@daksh.com:

I. TEAM LEADER

Responsibilities:

Responsible for developing a team of 10 CCS and aiding them in delivering exceptional customer service by ensuring that they achieve optimum output, quality and productivity standards

Requirements:

- Graduate of any Bachelor’s Degree
- Must have at least 2 years (1 year as a TL & 1 year as a CCS, or its equivalent) similar work experience, preferably in the call center industry
- Ability to handle a team and lead others effectively towards a team goal is required
- Must possess excellent oral and written English communication skills
- Willingness to work in a fast-paced, dynamic and schedule-shifting environment is a must


II. Workforce Management Specialists

Responsibilities:

Responsible for implementing work schedule and monitoring shift changes of CCS in order to ensure that there are sufficient manpower deployed at a given shift schedule

Requirements:

- Graduate of any Bachelor’s Degree
- Must have at least 2 years similar work experience, preferably in a call center environment
- Familiar with workforce planning methods and schedule forecasting
- Willingness to work in a fast-paced, dynamic and schedule-shifting environment is a must

III. Workforce Management Leader

Responsibilities:

- Responsible for leading a team of Worforce Management Specialists

- Responsible for implementing work schedule and monitoring shift changes of CCS in order to ensure that there are sufficient manpower deployed at a given shift schedule

Requirements:

- Graduate of any Bachelor’s Degree
- Must have at least 2 years similar work experience, preferably in a call center environment
- Familiar with workforce planning methods and schedule forecasting
- Ability to handle a team and lead others effectively towards a team goal is required
- Willingness to work in a fast-paced, dynamic and schedule-shifting environment is a must

IV. Quality Assurance Specialists

Responsibilities:

Responsible for monitoring, evaluating and providing feedback regarding the performance of CCS in order to ensure that quality and metrics are met.

Requirements:

- Graduate of any Bachelor’s Degree
- Must have at least 2 years similar work experience, preferably in a call center environment
- Familiar with QA Monitoring principles and guides
- Knowledgeable with quality principles, Six Sigma and TQM
- Willingness to work in a fast-paced, dynamic and schedule-shifting environment is a must

V. Quality Assurance Leader

Responsibilities:

Responsible for leading a team of Quality Assurance Specialists

Requirements:

- Graduate of any Bachelor’s Degree
- Must have related work experience in handling a team of quality assurance staff, preferably in a call center environment
- Familiar with QA Monitoring principles and guides
- Knowledgeable with quality principles, Six Sigma and TQM
- Willingness to work in a fast-paced, dynamic and schedule-shifting environment is a must

VI. Voice and Accent Trainers

Responsibilities:

Responsible for conducting voice and accent training to new hires

Requirements:

- Graduate of any Bachelor’s Degree, Linguistics or Arts is preferred
- At least 1 year experience in a similar position or its equivalent
- Must possess excellent oral and written English communication skills
- Familiar with linguistics and facilitating grammar and speech classes
- Willingness to work in a fast-paced, dynamic and schedule-shifting environment is a must

VII. Product Trainers

Responsibilities:

Responsible for training and coaching a class of Customer Care Specialists and maintaining a database a database of training evaluation results

Requirements:

- Graduate of any Bachelor’s Degree, Business or Arts is preferred
- At least 1 year experience in a similar position or its equivalent
- Must possess excellent oral and written English communication skills
- Ability to train and handle a class of CCS to enhance their skills is required
- Willingness to work in a fast-paced, dynamic and schedule-shifting environment is a must
- Responsible for training and coaching a class of Customer Care Specialists and maintaining a database a database of training evaluation results

THANK YOU VERY MUCH! :)

[badasschick]

Dakshman, for Customer Care Specialists, puro grads lang daw ba kelangan nyo? My friend stopped during his third year in college due to financial problems, and he doesn't know when he can return to school. He's taking a break from school for a year, though.

[microft]

i am not committed to amy company as of now, I have just finished the 1st part of my 4 phased thesis defense. I wanted to have a long term commitment with the company I will choose and I am still interested in your company. will I be shortlisted?

[BeePeeOOO]

Salamat Dakshman for the timely response. If I happen not to have a family business I would have lost patience due to the gap of hiring between batch 1 and 2. Anyway, it is understandable why there is such a gap. It's difficult to hire competent trainers for that telecom account; further exacerbated by the sometimes onerous non-compete clauses which applicants sign in their employment contracts, thus preventing them to transfer to accounts that do not compromise the interest of their previous campaign.

For you people out there who want to apply in this telecoms account, here are some words you would like to hear. In the United states, that account is well known for giving decent commissions for stuff that their CSR's cross-sell or upsell. I asked about that when I was interviewed at Daksh and yes, Daksh will pay-out commissions. Would not be surpised if there would be incentives given individually for giving above average customer service. Yes, a decent base pay and allowance with commissions to boot. Since it is a soft selling account, there is no quota for the selling since it would give the company a bad image if agents are "forced" to sell using unethical means like "slamming" - as it is called in contact center parlance. Another thing you don't have to lie to the caller that you are calling from the United States as what happens in some outbound accounts.

This is how far what I can tell you about that account without compromising any confidentiality arrangement.

[~*Pleasures*~]

may office ba kayo sa libis/eastwood?

[mackay_09]

Dakshman, u missed my question :(

[BeePeeOOO]

Astig rin pala ang Daksh walang employment bond kasi. As I said earlier, mahirap lang talagang mag-hire ng competent staff dahil sa non-compete clauses na pinirmahan ng ibang applicants with their other call centers.

The reception area of Daksh on the 32nd. floor reminds me of Etelecare's reception area in Libis. It seems to be a bit smaller though

[grandnagus]

what's the salary range for CSR and TLs? :)

[amazonang_qt]

it's so cool to be at Daksh! *pexadik*

[nat4712001]

umm san b **** yan sa libis o makti?

[mackay_09]

makati po....

[Dakshman]

Just want to remind everyone that we are still hiring for Wave 2! Apply now!

[soulthird]

how much is the offer for a TL? Experienced... anyway, sa PBCOM ba ma-assign? kse mas malapit ako dun e. :)

[notorious_A]

We're looking for Product & VA Trainers. With at least a year experience with those said positions... you can send your application through our email ad: applications@daksh.com.

[notorious_A]

Daksh will be joining the [B]Call center Job Fair in Malacañang! Don't Miss it!!!!!!!! C yah!

[notorious_A]

For those who wants to apply for the Data Network Specialist & Voice Network Specialist, submit your applications on-line@ careerphilippines@daksh.com. We are in need of these two positions....

[notorious_A]

how much is the offer for a TL? Experienced... anyway, sa PBCOM ba ma-assign? kse mas malapit ako dun e. :)

hey soulthird, sorry we don't discuss salary issue. It's unethical to discuss such matter on public. If ever you get hired of course you'll be assigned here in PBCom bldg cuz this is where we are located. Why don't you try to apply here? In fact we are in need for TL posts for wave2.

[soulthird]

ok, thanks a lot :)

[BeePeeOOO]

3 weeks na lang start na nang training.

[notorious_A]

yes we do have.... just submit your application on line..

[extraordinaire]

i sent my application for the position Workforce Specialist... however, i don't have any experience.. I hope i get interviewed! :)

[DavidAames]

tagal pala ma hire sa DAKSH...same as PS...kahit pasado ka na...patience is a virtue though...

[notorious_A]

i sent my application for the position Workforce Specialist... however, i don't have any experience.. I hope i get interviewed! :)

Hi there! I gladly appreciate that you have applied here in our company however one of the qualifications for a Workforce Specialist is you must have at least "a year" experience as a Workforce analyst or specialist. cuz i tell dude, our Workforce Manager is very strict when comes to qualifications. Well anyway we still have CCS posts same with QAS & TLs. Take note: for TLs you should also have 1 year of experienced handling 20 to 25 agents on your previous employer. For QAS 6 to 1 year of experience. :kyle:

[extraordinaire]

ooohh i see... thanks for the info though!

[Dakshman]

We're still hiring for the CCS position.

If you have friends who are looking for a job then maybe you can refer them to us!

:)

[lambchop]

I already applied, but still no feedback in anyway. I already submiited my resume in the main office and I also sent an email. I don't know what's wrong. My friend who applied the same day is already scheduled to take the exam tomorrow. :surprised: My friend and I have almost the same credentials, so I'm really suprised that I wasn't screened. :(

[bastarg_gurl]

pede ba mag tanong may offered ba na IT position or technical support ? may branch ba sa libis thank u

[badasschick]

Dakshman, when will you have a technical account? Thanks! :)

[sixmiles]

guys i need your help very badly!!! please click on the link thanks!!!

http://faces.mcsi-teknozone.com/gallery/view_photo.php?set_albumName=faces2005&id=sges2a


user ka. nauto mo ko dun a :lol:
joke lang.

[sixmiles]

guys i need your help very badly!!! please click on the link thanks!!!

http://faces.mcsi-teknozone.com/gallery/view_photo.php?set_albumName=faces2005&id=sges2a


user ka. nauto mo ko dun a :lol:
joke lang.

[Dakshman]

I already applied, but still no feedback in anyway. I already submiited my resume in the main office and I also sent an email. I don't know what's wrong. My friend who applied the same day is already scheduled to take the exam tomorrow. :surprised: My friend and I have almost the same credentials, so I'm really suprised that I wasn't screened. :(


You applied for what position and to what email address did you send your resume? Thanks! :)

[LadyPolka]

i also applied & took the test last feb 26 coz my friend told me that daksh is ok. they just said that they will call bu up to now they havent called yet. ny friend then told me that she asked the hr re my status and she was told that its ok, i just need to make a follow up coz their really busy and all. i called and the firl from the hr said that they havent checked the papers yet coz its not yet in the master list. just expect a call daw within the week.

how long does the process usually take? i wonder what my standing is or the status of my application

[LadyPolka]

i also applied & took the test last feb 26 coz my friend told me that daksh is ok. they just said that they will call but up to now they havent called yet. my friend then told me that she asked the hr re my status and she was told that im ok, i just need to make a follow up coz their really busy and all. i called and a girl from hr said that they havent checked the papers yet coz its not yet in the master list. just expect a call within the week or so...

how long does the process usually take? i wonder what my standing is or the status of my application

[MnEsArEtE]

Dakshman Do You Guys Hire Undergrads?

[caRinGURL]

i just wanna ask, coz u know im not familiar with the call center environment, uhmm.. if they texted you stating that you got a job offer next week, does that mean you got the job?

thanx

[MnEsArEtE]

i just wanna ask, coz u know im not familiar with the call center environment, uhmm.. if they texted you stating that you got a job offer next week, does that mean you got the job?

thanx


YEAH YOU GOT THE JOB! CONGRATS! I HEARD FAST ANG PROCESS JAN SA DAKSH SINCE 3RD BATCH NA..BATCH 3 KA BA? THEYRE GONNA OFFER YOU THE CONTRACT AND OF COURSE YOU HAVE TO AGREE WITH THEIR TERMS. KUNG HINDI KA PENDING SA IBANG CALL CENTERS THEN GRAB IT!

TIPS NAMAN JAN... PANO BA ANG PROCESS? KWENTO MO NAMAN FROM THE START... HEHE THANX AND GOOD LUCK... HOPE TO HEAR ABOUT YOUR EXPERIENCE AT DAKSH OR JUST PM ME THE DETAILS.... IM PLANNING TO APPLY THERE E.PLZZZZZZZZZZZZZZZZ :depressed:

[Dakshman]

Dakshman Do You Guys Hire Undergrads?

Yes, but they must have call center experience. :)

We're still hiring for WAVE 3! WE ARE NOW CONDUCTING A 1-DAY SCREENING PROCESS! APPLY NOW!

[MnEsArEtE]

Yes, but they must have call center experience. :)

We're still hiring for WAVE 3! WE ARE NOW CONDUCTING A 1-DAY SCREENING PROCESS! APPLY NOW!


we all did pero grabe dakshMAN bakit ganon ang gulo???!?!?!?!
pagkatapos ng speech test nangalahati kami...
and then exams and then they told us na first 8 na makatapos will proceed to the next level which is the oral exams....
PERO PERO PERO....
Nakasama me sa mga oral examinees that afternoon pero di naman me mabilis natapos sa exam, *** iba na unang natapos sa exam pinauwi na and then *** iba na mejo huli natapos nakapasok sa oral exams... litong lito kami kung pano nila pinili kung sino ang mag oral exams or kahit sino na lang???

HERES ONE MORE THING
so there were about 15 of us for oral exams....
lahat sila pinagbenta and then after that pinaghintay ulit for final interview daw....
PERO PERO PERO
when it was my turn.... it only took me 4-6 minutes dude
JUST 4-6 MINUTES UNLIKE THE OTHERS AND HINDI ME PINAGBENTA!!! I DIDNT EVEN FINISH HALF OF THE BOOKLET!!! WTF!!! LITONG LITO ME COZ SHE JUST TOLD ME NA TUMAWAG NA LANG ME OR WAIT FOR THEIR CALL TIL WEDNESDAY!!! BAKIT GANUN???!!!
After that I saw her leave... so I thought baka hangang 6 lang ang shift nya kasi tinawag nya me mga 10 or 5 minutes before six....
QUESTION IS ... binagsak na ba nya me or pinasa ??? so she can just go home na????
waaaaaaaaaaaaaaaaaaaaaahhhhhh!!!!!!!
HEEEEEEEEEEELPPPPPPPPPPP!!!!!
im so confused!!! actually di lang me but all of us na nag oral exams

[keneshea]

Meron bang technical support?

[mnm_1221]

we all did pero grabe dakshMAN bakit ganon ang gulo???!?!?!?!
pagkatapos ng speech test nangalahati kami...
and then exams and then they told us na first 8 na makatapos will proceed to the next level which is the oral exams....
PERO PERO PERO....
Nakasama me sa mga oral examinees that afternoon pero di naman me mabilis natapos sa exam, *** iba na unang natapos sa exam pinauwi na and then *** iba na mejo huli natapos nakapasok sa oral exams... litong lito kami kung pano nila pinili kung sino ang mag oral exams or kahit sino na lang???

HERES ONE MORE THING
so there were about 15 of us for oral exams....
lahat sila pinagbenta and then after that pinaghintay ulit for final interview daw....
PERO PERO PERO
when it was my turn.... it only took me 4-6 minutes dude
JUST 4-6 MINUTES UNLIKE THE OTHERS AND HINDI ME PINAGBENTA!!! I DIDNT EVEN FINISH HALF OF THE BOOKLET!!! WTF!!! LITONG LITO ME COZ SHE JUST TOLD ME NA TUMAWAG NA LANG ME OR WAIT FOR THEIR CALL TIL WEDNESDAY!!! BAKIT GANUN???!!!
After that I saw her leave... so I thought baka hangang 6 lang ang shift nya kasi tinawag nya me mga 10 or 5 minutes before six....
QUESTION IS ... binagsak na ba nya me or pinasa ??? so she can just go home na????
waaaaaaaaaaaaaaaaaaaaaahhhhhh!!!!!!!
HEEEEEEEEEEELPPPPPPPPPPP!!!!!
im so confused!!! actually di lang me but all of us na nag oral exams







:diablo:
AS FAR AS I SEE IT, COULD IT BE POSSIBLE NA U FAILED?
KASE IN MY EXPERIENCE DURING INTERVIEWS, PAG D NA TINUTULOY O PAG ANDALE LANG, IT COULD COZ:
1. SUPER GALING KA NA U IMPRESSED THE INTERVIEWER NA U DONT NID TO SHAKE UR TAILFEATHERS MORE... O DI KAYA...
2. U TOTALLY SUCK AND UR GIVING THE PERSON MIGRAINE JUST BY PLAINLY TALKING!
:naughty2:
TINGIN MO, ANU KAYA?
SERIOUSLY THOUGH, LAM KO THERES A PROCESS, AND SYEMPRE NOT ALL PEOPLE HAVE OR UNDERGOES THE SAME TYPE... SO BEST THING U COULD DO IS CALL AND INQUIRE... UN LANG, GANUNG KA SIMPLE... UR NOT THE TYPE OF PERSON NAMAN ***** NA WOULD BE BITTER IF U DIDNT MAKE IT DBA? I MEAN WE SHOULD BE MATURE ENOUGH...

[Dakshman]

:diablo:
AS FAR AS I SEE IT, COULD IT BE POSSIBLE NA U FAILED?
KASE IN MY EXPERIENCE DURING INTERVIEWS, PAG D NA TINUTULOY O PAG ANDALE LANG, IT COULD COZ:
1. SUPER GALING KA NA U IMPRESSED THE INTERVIEWER NA U DONT NID TO SHAKE UR TAILFEATHERS MORE... O DI KAYA...
2. U TOTALLY SUCK AND UR GIVING THE PERSON MIGRAINE JUST BY PLAINLY TALKING!
:naughty2:
TINGIN MO, ANU KAYA?
SERIOUSLY THOUGH, LAM KO THERES A PROCESS, AND SYEMPRE NOT ALL PEOPLE HAVE OR UNDERGOES THE SAME TYPE... SO BEST THING U COULD DO IS CALL AND INQUIRE... UN LANG, GANUNG KA SIMPLE... UR NOT THE TYPE OF PERSON NAMAN ***** NA WOULD BE BITTER IF U DIDNT MAKE IT DBA? I MEAN WE SHOULD BE MATURE ENOUGH...

For those who applied for CCS and would like to follow up their applications, please call Ruby at 8406000 loc. 8107.

Thanks! :)

[Dakshman]

Meron bang technical support?

We might... :kyle:

[MnEsArEtE]

mnm_1221
I WAS THINKING BAKA NAGMAMADALI NA SYA UMUWI SINCE SIX NA (wawa naman kasi buntis sya e so ok lang) AND IM VERY CONFIDENT WITH MY COMM. SKILLS ...ANYWAYS ... I ALREADY HAVE A JOB OFFER AT PEOPLE SUPPORT SO OK LANG.... COZ I WENT THERE AFTER MY FINAL INTERVIEW JUST TO MAKE SURE SO MY FALLBACK AKO... NEWAYS...BUT IF ITS FOR A TSR POSITION AT DAKSH ... ID PREFER THAT ... ILL CALL THEM NA LANG.. SA TECHNION SA MAY PA DAW ME MAGSTART E... TAGAL!!! WALA NA ME PERA AZUZ!!! WELL THANKZ PA RIN I REALLY APPRECIATE IT... :stan:

DAKSHMAN
THANKS FOR THE NUMBER.... :homer:

[femme_famosillo]

Hi there! I gladly appreciate that you have applied here in our company however one of the qualifications for a Workforce Specialist is you must have at least "a year" experience as a Workforce analyst or specialist. cuz i tell dude, our Workforce Manager is very strict when comes to qualifications. Well anyway we still have CCS posts same with QAS & TLs. Take note: for TLs you should also have 1 year of experienced handling 20 to 25 agents on your previous employer. For QAS 6 to 1 year of experience. :kyle:


one year ba o two years like dakshman stated in his previous post? :no: I mean sana you should clear it first para ndi maguluhan *** mga readers na may balak magapply as a Workforce specialist... :)

[ALABANG_Boy]

For those who applied for CCS and would like to follow up their applications, please call Ruby at 8406000 loc. 8107.

Thanks! :)


Hi, I've heard a lot of good things about Daksh, are you looking for Managers? Thanks

[Dakshman]

one year ba o two years like dakshman stated in his previous post? :no: I mean sana you should clear it first para ndi maguluhan *** mga readers na may balak magapply as a Workforce specialist... :)

For WFS: 1 year
For WL: preferably with 2 years experience, those who have 1 year experience can also apply.

:)

[Dakshman]

Hi, I've heard a lot of good things about Daksh, are you looking for Managers? Thanks


What specific managerial position are you referring to?

[ALABANG_Boy]

What specific managerial position are you referring to?


Shift Manager and Operations Manager

[nat4712001]

i thought my fone interviewer was gonna call me again. this march. sigh.. i think i wont be making it here....

[nat4712001]

btw, no one is answering the number posted here. i called for 10x na pero wlang nasagot :P

[Dakshman]

btw, no one is answering the number posted here. i called for 10x na pero wlang nasagot :P

holy week dude, wala kaming pasok. try calling on Monday, ok? :)

[Dakshman]

Shift Manager and Operations Manager

send your resume to bbalangue@daksh.com for resume screening. thanks.

[Carson's Angel]

Do you have openings for CSR? I'm planning to apply kasi here. Where could I pass my resume? :depressed:

[aidandbedan]

you have opening for tl?
requirements?

[topseller]

how much starting dito? pwede ba ibargain ang salary?

[nat4712001]

soryy heheh i didint make it clear. i called before pa. not this holy week. may pasok pa nun eh. january or february pa nga eh ako tawag ng tawag pero wlang nasagot. sayang *** ko

[Dakshman]

you have opening for tl?
requirements?

Team Leader


Responsibilities:


Responsible for developing a team of 10 CCS and aiding them in delivering exceptional customer service by ensuring that they achieve optimum output, quality and productivity standards


Requirements:

Graduate of any Bachelor’s Degree
Must have at least 2 years similar work experience, preferably in the call center industry
Ability to handle a team and lead others effectively towards a team goal is required
Must possess excellent oral and written English communication skills
Willingness to work in a fast-paced, dynamic and schedule-shifting environment is a must

[DarthScully]

ey Mr Dakshman dude!

any word on when you guys are hiring for Tech Support?

[FRANGIPANNI]

mr dakshman i really need your help *** 1 kasabay ko tinwagan na sya today for the job offer tomorrow... ive been calling the number you posted several times grabe *** **** nasagot....bakit ganon?
ill pm u my full name i really hope you can help me out... plsss i beg you ...

[notorious_A]

one year ba o two years like dakshman stated in his previous post? :no: I mean sana you should clear it first para ndi maguluhan *** mga readers na may balak magapply as a Workforce specialist... :)


thanks for that! i believe daksman didn't stated any at least 2 year experience? i don't know where did it came from because based on our standard it is really a year experience. we can still consider 9 mos of experience, that, if you started as an agent for quite some time.

[st@r78]

thanks for that! i believe daksman didn't stated any at least 2 year experience? i don't know where did it came from because based on our standard it is really a year experience. we can still consider 9 mos of experience, that, if you started as an agent for quite some time.


:eyecrazy:

[amazonang_qt]

thanks for that! i believe daksman didn't stated any at least 2 year experience? i don't know where did it came from because based on our standard it is really a year experience. we can still consider 9 mos of experience, that, if you started as an agent for quite some time.

:diablo: hey dude, sakit sa ulo ng grammar mo!!!

[pain_in_d_a**]

Whoah! dats harsh.... :no:

[earth4]

:diablo: hey dude, sakit sa ulo ng grammar mo!!!
Grammar problem are trainable however attitude problem has been rarely corrected!!! got it amazonang_qt(swollen-headed). :smile2skull:

[earth4]

:diablo: hey dude, sakit sa ulo ng grammar mo!!!
Grammar problems are trainable however ATTITUDE PROBLEM has been rarely corrected. got it amazonanag_qt (a.k.a swollen-headed) :smile2skull:

[notorious_A]

ah ok un b???? thanks! open naman me sa criticism.... i believe there's nobody in this world who was perfectly made............... oki? oh?! i guess YOU are!

[sixmiles]

:lol: ang kukulit niyo

[caRinGURL]

just wanna ask... meron na ba sched for batch 3? is this batch goin to start on april 3? why pala sched? im just askin po...

[FRANGIPANNI]

Batch 3 Will Start On April 8

[nat4712001]

pinaasa lang ako ng daksh na tatawagan ako!!! huhuhuhu

[FRANGIPANNI]

well... ganyan talaga sila... sa previous posts nga they even suggested na email nila *** mga applicants doesnt matter kung pumasa or hindi AT LEAST THEY KNOW!!!!

[caRinGURL]

how could i know my sched? coz sabi before tatawagan nila before april 8... im just wonderin.. how could i know my sched guys?

thanx

[FRANGIPANNI]

here it is ... wawa naman u e hehe gud luk
8406069... sa front desk yan
8406000 trunkline... wish you all the best!!!!

[V4Vendetta]

greetings Daksh peeps!

there was an ad @ the Manila Bulletin yesterday about a Leadership Career Fair chuva, but what i want to know is are you hiring for Tech Support na ba? yun tech rep position? kasi medyo malabo yun ad, parang Tech Support for TLs and OM etc only. pano naman yun gustong pumasok ng entry level? tagal ko na rin kasi gusto magaply dito pero sabi mg friends ko there eh pang CS lang yun openings.

[infinity_ph]

they have a new telecom account yta..u need US visa to apply! written sa ads and must have call center exp...

un customer care nila 4 current account wlang ganun ..

[caRinGURL]

here it is ... wawa naman u e hehe gud luk
8406069... sa front desk yan
8406000 trunkline... wish you all the best!!!!

thanx po

yung sa april 8 ba orientation or start na talaga?

[rush2_gurl]

hi dakshman!

i sent my resume to you, applying for the position of WFS or CCS otherwise.

sana mainterview ako at least for WFS.....

by the way, are you still hiring for batch 3? :)

thanks po!!

[Dakshman]

greetings Daksh peeps!

there was an ad @ the Manila Bulletin yesterday about a Leadership Career Fair chuva, but what i want to know is are you hiring for Tech Support na ba? yun tech rep position? kasi medyo malabo yun ad, parang Tech Support for TLs and OM etc only. pano naman yun gustong pumasok ng entry level? tagal ko na rin kasi gusto magaply dito pero sabi mg friends ko there eh pang CS lang yun openings.

We're not yet hiring for that account as of the moment. We are just POOLING or getting applications as of the moment.

:)

[Dakshman]

hi dakshman!

i sent my resume to you, applying for the position of WFS or CCS otherwise.

sana mainterview ako at least for WFS.....

by the way, are you still hiring for batch 3? :)

thanks po!!

we're still hiring for w3...

if you're applying for wfs... u must have similar experience before you'll be considered for that position.

thanks! :)

[Dakshman]

thanx po

yung sa april 8 ba orientation or start na talaga?

4/8 - w3 orientation

:)

[badasschick]

Hi Dakshman, hopefully you'll get to answer my question this time around. :)

When will Daksh have a technical account? Or does it have one already? Thanks!

[caRinGURL]

4/8 - w3 orientation

:)

thanx po...

by the way sino may alam here saan yung orientation, where in dusit hotel? thanx

[BeePeeOOO]

Orientation ng new hire sa Dusit Thani Hotel...Hmmmm...astig at galante sa staff. A good telltale sign na mukhang sa inyo pinakamataas magbigay ng kumisyon sa telecom account na na-outsource sa Pinas.

[geekhead]

Do you have openings for TL's or QA's for your new accounts? Where can i send my resume?

[Dakshman]

Hi Dakshman, hopefully you'll get to answer my question this time around. :)

When will Daksh have a technical account? Or does it have one already? Thanks!

We'll have that account very soon... we're already accepting applications for Ops Man, TL, Quality Leaders/Specialists, Workforce Leaders/Specialist, and Trainers.

Welcome! :)

[Dakshman]

Orientation ng new hire sa Dusit Thani Hotel...Hmmmm...astig at galante sa staff. A good telltale sign na mukhang sa inyo pinakamataas magbigay ng kumisyon sa telecom account na na-outsource sa Pinas.

I don't want to confirm anything here except for the venue of the orientation... all I can say is that YOU'LL BE IN A GOOD COMPANY if you join us!

Daksh = India's Leading BPO Player & IBM = The World's Largest IT Company!

San ka pa? :)

[geekhead]

where can i send my resume? you accept undergrads for TL's and QA's?

[DarthScully]

what's the nature of the tech account?

[oblique_tease]

did u get my private message, dakshman?

hoping for your reply.

i sent my resume to your e-mail add and i checked out the website too.

thanks.

[sleepyhead]

anong telecom account yan? ibm sprint? is it true na pag galing ka sa account na yan and you transfer to daksh, mas malaki offer?! daming rumors eh!

[BeePeeOOO]

Dakshman
Like Yeah!


Join Date: Aug 2004
Location: 30/F PBCOM Tower
Posts: 232 Quote:
Originally Posted by BeePeeOOO
Orientation ng new hire sa Dusit Thani Hotel...Hmmmm...astig at galante sa staff. A good telltale sign na mukhang sa inyo pinakamataas magbigay ng kumisyon sa telecom account na na-outsource sa Pinas.



I don't want to confirm anything here except for the venue of the orientation... all I can say is that YOU'LL BE IN A GOOD COMPANY if you join us!

Daksh = India's Leading BPO Player & IBM = The World's Largest IT Company!

San ka pa?

Nabanggit ko lang iyon dahil kayo rin ang main contractor ng account.

Oh yes - I discovered something recently - even a relatively obscure international call center[operating locally] has that account Mr. Dakshman! Maganda iyang account na iyan kung may e-mail based customer support with upselling and cross-selling. A dream account for me.

[ambertookme]

dakshman, do you still have openings for CSRs for the telecom account? do you give commish/sale?

[pain_in_d_a**]

FYI PEXERS:

Daksh an IBM Subsidiary is now IBM Daksh Business Process Services...

[Dakshman]

Yup that's correct.. :)

SMILE!

[sixmiles]

anong telecom account yan? ibm sprint? is it true na pag galing ka sa account na yan and you transfer to daksh, mas malaki offer?! daming rumors eh!


take it from me, hindi ka tatanggapin ;)

[infinity_ph]

if you come from sprint account from the other centers here daksh will not accept you..

[BeePeeOOO]

That is non-compete clause between vendors of the same account.

[sixmiles]

there you go :)

[sleepyhead]

yun din alam ko eh, ksi ang unfair dba. oh well, just heard it from someone anyway.

[oblique_tease]

is that so? i have a friend who trained with cvg as a team leader for sprint account in alabang. now he's a voice and accent trainer in daksh. howd that happen?

[BeePeeOOO]

Oblique Tease:

Your friend at Daksh does not work in the production floor for Daksh telecom account. I don't think the non-compete clause between Sprint vendors will apply in such cases.

[irateluvmachine]

does daksh let u know regardless of the results whether u make it to the next wave or not? am currently waiting for a call, sabi nila within the week but they haven't called yet...but otherwise i'm all done with the testing and interviews.

[topseller]

how much starting dito if u have a call center experience na? and ano accounts dito? OK ba sa DAKSH...i have a friend there. She's a NEW TL there pero we lost contact na. Uhm, OK ba diyan? And pwede ba ibargain ang salary? do they have JOB OFFER din ba?

[Dakshman]

We're LOOKING FOR CUSTOMER CARE SPECIALISTS!

We're conducting a 1-day screening process next week!!

We'll wait for you at the DAKSH RECRUITMENT CENTER, it is at the 32nd floor PBCOM Tower! Don't forget to bring your resume!

[baliwako1218]

ATTENTION: MR DAKSHMAN.......

HELLO......

I have been reading through all the posted messages in the ICT thread and Its nice to know your are responding to applicants who may have questions regarding process of application to your company...hope you notice mine....

I am quite apprehensive of trying to apply to your company because of my lack of call center experience.My previous work experience is from manufacturing industry, but wanted to shift to call center with faster career growth and prospects. But I do have confidence in trying to make it out for this particular industry. I am aiming for CSR position in a challenging account (preferably telecom account) that brings out my skills in numbers and technical matters....

Does your company would consider hiring someone from another industry with no prior call center experience? What are his chances among applicants with call center experience?If an applicant passes all the requirements ( testing, interviews), how soon does he start as a CSR training for the tellecommunications account?

About age discrimination and adaptability issues, does the HR have strict rules regarding this matter?

I am sure I could use some transferable skills( leadership, good in numbers, etc) and very much willing to learn the ropes about this industry. I also would like to know what possible reasons I could state WITHOUT SOUNDING MEDIOCRE when asked about the question " WHY DO YOU WANT WORK IN A CALL CENTER INDUSTRY AND NOT FROM A REGULAR INDUSTRY FROM WHERE YOU ONCE WORKED FOR?.I hope you could enlighten me in some ways on how to respond to this particular question, at least what possible acceptable answers( and not mediocre ones) from a Call Center-HR point of view.....

Thanks in advance for responding..........

[sLiveR_KinG]

Sir Dakshman...

I already applied online for CCS position, do i need to wait for the HR to call or ill just drop by in your recruitment office?

im an undergrad w/ no call center experience, my chances?

[Dakshman]

Sir Dakshman...

I already applied online for CCS position, do i need to wait for the HR to call or ill just drop by in your recruitment office?

im an undergrad w/ no call center experience, my chances?

We require call center experience for undergrads who wish to apply for this account in our Company.

Don't worry we'll wait for you to graduate... :)

We've been talking to more clients lately and each account has a different client specs. Some may require a bachelor's degree and some may not. So don't feel bad... WE'LL BE WAITING FOR YOU! :)

[Dakshman]

ATTENTION: MR DAKSHMAN.......

HELLO......

I have been reading through all the posted messages in the ICT thread and Its nice to know your are responding to applicants who may have questions regarding process of application to your company...hope you notice mine....

I am quite apprehensive of trying to apply to your company because of my lack of call center experience.My previous work experience is from manufacturing industry, but wanted to shift to call center with faster career growth and prospects. But I do have confidence in trying to make it out for this particular industry. I am aiming for CSR position in a challenging account (preferably telecom account) that brings out my skills in numbers and technical matters....

Does your company would consider hiring someone from another industry with no prior call center experience? What are his chances among applicants with call center experience?If an applicant passes all the requirements ( testing, interviews), how soon does he start as a CSR training for the tellecommunications account?

About age discrimination and adaptability issues, does the HR have strict rules regarding this matter?

I am sure I could use some transferable skills( leadership, good in numbers, etc) and very much willing to learn the ropes about this industry. I also would like to know what possible reasons I could state WITHOUT SOUNDING MEDIOCRE when asked about the question " WHY DO YOU WANT WORK IN A CALL CENTER INDUSTRY AND NOT FROM A REGULAR INDUSTRY FROM WHERE YOU ONCE WORKED FOR?.I hope you could enlighten me in some ways on how to respond to this particular question, at least what possible acceptable answers( and not mediocre ones) from a Call Center-HR point of view.....

Thanks in advance for responding..........

Send me a personal mail to bbalangue@daksh.com.

I'm going to leave for the Megamall and Robinsons job fairs and I'm afraid I can't reply to your post right now... :)

[shasi]

pwede ba working students dito??? with call center experience naman na ko...

[Dakshman]

Shasi: You're after what? Full or part time work?

[sMalLv!lLe]

:) hi mr. dakshman...

i wonder if you are in need right now of a helpdesk analyst..please let me know..thanks a lot :)

[ambertookme]

dakshman, do you still have this Senior CSR post? i was wondering because some of my friends applied there but were denied telling them they're overqualified (over 3 years of call center experience).

[infinity_ph]

Dakshman : whatz ur name sa daksh? i will be going over sa 6..hope 2 cu there

[nikki_mzf]

Shasi: You're after what? Full or part time work?


full time sana...hopefully graveyard shift and e-mail support na program

[S3venthHell]

ako den! i'm looking for full time work in any shift and hopefully e-mail support. mr. dakshman, i've already email my resume to you.i hope to hear from you soon. thank you.

[Dakshman]

sMalLv!lLe: Sorry, no openings for that post.

infinity_ph: They call me DADDY. Joke... The name is Bry.

nikki_mzf: Ok... but there's no opening for our email account as of the moment...

WE'RE STILL LOOKING FOR CUSTOMER CARE SPECIALISTS! WE ARE LOOKING FOR 200+ CCS FOR OUR WAVE 5 REQUIREMENTS! :)

Send your resumes to bbalangue@daksh.com if you are interested to apply!

THANKS!

[Dakshman]

IBM DAKSH IS...

Check the links below:

http://www.rediff.com/money/2005/apr/13bpo2.htm

http://www.emediawire.com/releases/...prweb228058.htm

THANKS!

[Dakshman]

ANNOUNCEMENT:

I would like to give special priority to those who will be applying through PEX...

I made an alternate email address dedicated to applicants who will be coming from this site. Please send your applications starting today to:

daksh_pexapplications@yahoo.com

Don't forget to include the job code and the word PEX in the subject line of your email.

Here's a quick guide about job codes that we use:

1. CCS - Customer Care Specialist
2. TL - Team Leader
3. QAS - Quality Assurance Specialist
4. QL - Quality Leader
5. WFS - Workforce Management Specialist
6. WL - Workforce Management Leader
7. PTRN - Product Trainer
8. VATRN - Voice and Accent Trainer
9. OM - Operations Manager

Fresh graduates and people without call center experience are encouraged to apply for the Customer Care Specialists position.

We require 6 months similar work experience from another call center for position #s: 3,5,7,8 and 2 (1 year as an agent and 1 year as a TL) years similar work experience for position #2.

For the leadership and OM positions, we require at least 1 year similar work experience.

Make the winning move right now and join the world's best managed BPO vendor! (http://www.rediff.com/money/2005/apr/13bpo2.htm)

[infinity_ph]

i jst saw this now.. they prefer ppl w/ experiences i guess..interview we were all out fresh grad..the ones in already had 6months sa ibang call center..im nt saying they dnt entertain fresh grad but priority i guess is for exp. ppl tnx

Dakshman : can i still send u resume again? i wus really luv to work here

[Dakshman]

That's only for the other positions. For CCS we are encouraging everybody, especially the fresh grads and people from the other industries to apply! :)

You can but if your application has been processed already then you have to wait for 6 months from the date of your application. Thanks!

[sLiveR_KinG]

still no ccs positions available for undergrads w/ no call center experience?

[Dakshman]

sLiveR_KinG: none as of the moment...

[baliwako1218]

Mr Dakshman!!!!!

R u still conducting a one day screening process this week( May 9-13)? If I walk in, will I be accomodated for interview and screening right away?

Applicant

[lazy_agent]

just want to ask... how much will it be if i do have a call center experience with sprint's account? actually its only 6months...


and what would be my benefits?


thanks

[Dakshman]

Mr Dakshman!!!!!

R u still conducting a one day screening process this week( May 9-13)? If I walk in, will I be accomodated for interview and screening right away?

Applicant

Yup, you'll be accommodated right away! :)

Tell your friends to apply also! We need around 230 CCS for our Wave 5 requirements!

:kyle:

[Mhela1347]

mr. dakshman,
i have applied in your company around 3 weeks ago and i undergo series of interview and an exam and after my final interview they told me that the will just call me if im hired, but up to now i have'nt receive any call from them , i just wanna know if im considered in the job or i did'nt passed the final inrterview?

[themildbrew]

hi mr. dakshman,
i worked in the academe for six years (college level, handled major subjects for bscs and bsit courses). i don't have any call center experience. can i still apply for the product trainer position?

thank you. :)

[erikmorales]

ANNOUNCEMENT:

I would like to give special priority to those who will be applying through PEX...

I made an alternate email address dedicated to applicants who will be coming from this site. Please send your applications starting today to:

daksh_pexapplications@yahoo.com

Don't forget to include the job code and the word PEX in the subject line of your email.

Here's a quick guide about job codes that we use:

1. CCS - Customer Care Specialist
2. TL - Team Leader
3. QAS - Quality Assurance Specialist
4. QL - Quality Leader
5. WFS - Workforce Management Specialist
6. WL - Workforce Management Leader
7. PTRN - Product Trainer
8. VATRN - Voice and Accent Trainer
9. OM - Operations Manager

Fresh graduates and people without call center experience are encouraged to apply for the Customer Care Specialists position.

We require 6 months similar work experience from another call center for position #s: 3,5,7,8 and 2 (1 year as an agent and 1 year as a TL) years similar work experience for position #2.

For the leadership and OM positions, we require at least 1 year similar work experience.

Make the winning move right now and join the world's best managed BPO vendor! (http://www.rediff.com/money/2005/apr/13bpo2.htm)

so does that mean that you're not considering applicants for team leader who doesn't have team leader experience? or do you also consider call center agents with extensive call center experience for the said position?

[themildbrew]

mr. dakshman,

I worked in the academe for five years, taught major subjects for BSIT and BSCS students. I leaped out of the academe last year, and since then, I really would like to join the call center industry.

I am wondering if i can apply for the product trainer position, if yes, where can i forward my resume?

thank you :)

[Dakshman]

so does that mean that you're not considering applicants for team leader who doesn't have team leader experience? or do you also consider call center agents with extensive call center experience for the said position?

We require 1 year experience as a TL and as an agent for that position.

[erikmorales]

We require 1 year experience as a TL and as an agent for that position.

so the applicant should have been both a TL & an agent for 1 year? or agents who have 1 year call center experience can also apply? please clarify.

[feeler]

What are the accounts here in Daksh?Outbound sales or Inbound customer care?

[Dakshman]

so the applicant should have been both a TL & an agent for 1 year? or agents who have 1 year call center experience can also apply? please clarify.

1 year similar experience is required for the TL position.

[Rivercel]

TO DAKSHMAN:

Hi i just applied at Daksh kso I mentioned Mira I wanted to work sa backsupport or maybe administrative positions kso she mentioned you don't have any vacant.... Honestly I wanted to work s Daksh I heard it's a good company I can do outbound calls, I've been in that activity before so I was wondering if you can take a look at my application... I just felt Mira turned down my application kasi she mentioned I had MBA units ( eh I only had 9 units lang and still thinking if I should continue it) so I was hoping if you can help me out... I'll send you a pm for my name and I'm wondering if you can reconsider my application for customer care specialists or maybe other positions like QA specialists... thnks ha, hope you can help me...

[james richard]

mr daskman,
Is it possible to work in ur company as partime when in fact i am right now working fulltime in another callcenter? Is there any conflict of interest? I just want to earn more..... he he he .....

[aidandbedan]

DAKSHMAN

im interested to apply for TL position in your company... but the thing is i only have 9 months experience as a TL... been working two years already in a call center... am i qualified?

[Dakshman]

Rivercel: send me a PM. I'll see what I could do...

James: Sorry... can't do that...

aidan: Send your resume to my email... bbalangue@daksh.com, I'll see... can't promise anything though... :)

[aidandbedan]

Dakshman,

aidan again...i would just like to know what are the chances for someone with my experience to be a TL... because right now i'm ready to leave the company i'm staying at right now for a better position... hopefully it would be with your company... i have experience for both outbound and inbound sales... but mostly outbound... and i've been a tl for like 9 months now...

[ambertookme]

dakshman, i want to send you a PM but ur inbox is full...

[Dakshman]

dakshman, i want to send you a PM but ur inbox is full...

i cleared some messages already... send yr msg again pls... thanks! :)

[Princess_Sniper]

Sir HR

do you accept walk in applicants at your office at Eastwood?

and would you accept an applicant who was out of work for 9 months (re: pregnancy), undergrad and with former call center experience?

and what do applicants go through when they apply (lyk, interviews, exams, or call simulations?)

and last, is your entry-level account inbound or outbound?

thank you po, those are all i want to know!

[totoy_it]

Hi Dakshman!

Just want to know what are the responsibility/Nature of job of a Software Specialist for the Workflow Department?

Does your Workflow Department develop all customized software in your company?

Thanks a lot!

[satineblue16]

Hello there

I want to apply to this company because this one handles SPRINT-PCS

Im from Convergys and its my 8 month ryt now and just want to ask if i have chances of getting a different position or a position such as development specialist, or even under operations, or even H.R (i love to be an H,R, its stress but its fun!) anyway... hoping for your reply... thanks.

[Gus2005]

hi dakshman!
I sent you my resume via the email you specified for pexers here...
hope to hear from you soon...
Thanks!!!!

[Dakshman]

Sir HR

do you accept walk in applicants at your office at Eastwood?

and would you accept an applicant who was out of work for 9 months (re: pregnancy), undergrad and with former call center experience?

and what do applicants go through when they apply (lyk, interviews, exams, or call simulations?)

and last, is your entry-level account inbound or outbound?

thank you po, those are all i want to know!

as of the moment, we require 1 year call center experience to undergrads who wish to apply. :)

[girl_in_pink]

i've applied in your company last year, but i wasn't available for immediate employment...can i reapply?

[Dakshman]

i've applied in your company last year, but i wasn't available for immediate employment...can i reapply?

Hi girl_in_pink: If that happened more than 6 months ago then you can apply. You could also tell your friends to apply! :)

SMILE! YIHEE, SHE CAN REAPPLY! :)

[Dakshman]

hi dakshman!
I sent you my resume via the email you specified for pexers here...
hope to hear from you soon...
Thanks!!!!

If you applied for CCS then you can just drop by in our office on Tuesday preferably at around 9:30AM or 1:30PM.

Thanks! :)

[girl_in_pink]

thanks Dakshman..will the recruitment process take more than 1 day?

[lazy_agent]

dakshman: can we apply if we came from a diffrent company who handles sprint acct too? like convergys, Teleperformance, TeleTech and West?


pls reply.. and what would be the processes if possible...



thanks and Godbless

[girl_in_pink]

ok po ba ang career growth sa daksh if you perform well? kasi i notice they hire external officers..do you also promote within the company??

[kennster]

hi dakshman. do you have openings for the TL position in your makati center? coz my friend told me that she was just hired as a TL last week but she's gonna be working in the eastwood center daw. Hope you could give some helpful info. Thanks! :)

[LucKyStriKe]

daksh could reject you if you're asking for a high salary like 15k above...

[pain_in_d_a**]

daksh could reject you if you're asking for a high salary like 15k above...


really now.. how did you know? r u from HR of Daksh? :D

[tin_escobillo]

lazy_agent: Yes. You can apply however we cannot endorse you to the same account. Because we have a non-poach agreement with Sprint, that Daksh will not hire any candidates who handled the same account with another call center company.

[LucKyStriKe]

really now.. how did you know? r u from HR of Daksh? :D

hehe... im not from hr of daksh. i applied in daksh 2 or 3 weeks ago w/ a friend. binigyan na kami ng job offer ng daksh. 2nd job na nya sana sa call center & 1 year sya nagwork sa previous employer nya. nilagay nya sa expected salary 16k-18k, kasi 16k ang starting salary na narereceive nya dun sa dati. nung final interview, sinabi na kaagad sa kanya na below 15k lang pwede i-offer sa kanya, it's because wala pa daw sya masyadong working experience. same kami ng office pero nagwork na ko sa 3 diff. call centers since 2002. sa side ko naman, i indicated the same expected salary, 16k-18k, ang sabi lang sakin hanggang 15k lang din ang maii-offer sakin. un lang. pero we have nothing against daksh, i can say na ok ang processing ng applications kasi w/in that day malalaman mo rin if u already got the job or not. nagkataon lang na hindi nagkaroon ng negotiation sa salary. :)

peace

[mugukiller]

well, for a company that is extremely arrogant with their qualifications for agents and TL's, they can't even give competitive salaries.

[xpeliarmus]

i've read about the daksh career tour and it says that it has some sort of one-day recruitment processing (if im not mistaken)... is that true? including contract signing, within the same day? btw, im a neophyte and wanted to try in this industry...

[Dakshman]

i've read about the daksh career tour and it says that it has some sort of one-day recruitment processing (if im not mistaken)... is that true? including contract signing, within the same day? btw, im a neophyte and wanted to try in this industry...

just walk-in if you are interested to apply! :)

all the recruitment processes will be done in one day but the contract signing or job offer will be done at a later time.

THANKS!

[Dakshman]

well, for a company that is extremely arrogant with their qualifications for agents and TL's, they can't even give competitive salaries.

arrogant? :rolleyes:

[Dakshman]

hehe... im not from hr of daksh. i applied in daksh 2 or 3 weeks ago w/ a friend. binigyan na kami ng job offer ng daksh. 2nd job na nya sana sa call center & 1 year sya nagwork sa previous employer nya. nilagay nya sa expected salary 16k-18k, kasi 16k ang starting salary na narereceive nya dun sa dati. nung final interview, sinabi na kaagad sa kanya na below 15k lang pwede i-offer sa kanya, it's because wala pa daw sya masyadong working experience. same kami ng office pero nagwork na ko sa 3 diff. call centers since 2002. sa side ko naman, i indicated the same expected salary, 16k-18k, ang sabi lang sakin hanggang 15k lang din ang maii-offer sakin. un lang. pero we have nothing against daksh, i can say na ok ang processing ng applications kasi w/in that day malalaman mo rin if u already got the job or not. nagkataon lang na hindi nagkaroon ng negotiation sa salary. :)

peace

ooops... i forgot to inform everybody that there are allowances and commissions for the telecoms account... :naughty: