View Full Version : IBM Daksh
Brianicus
Feb 8, 2006, 12:50 AM
hello peeps :)
meron bang non-calling permanent Dayshift account dito?
Dakshman
Feb 10, 2006, 07:55 AM
Brianicus: there's one but its a multi-lingual account... :)
DJ_yAn
Feb 10, 2006, 08:15 AM
Daskh, mag aapply mga kaibigan ko dyan later. sasamahan ko sila. open po ba ang e-mail support? :)
nag papart-time rin po ba? if hindi po, flexible naman po and negotiable ang shift dahil studying pa? thanks
Dakshman
Feb 10, 2006, 09:01 AM
no part time openings, dude... i believe that there are still some more free slots for the email account... shift skeds are not negotiable as of the moment... :)
chaney_02
Feb 16, 2006, 11:08 PM
i saw the Daksh ad in jobstreet....
Customer Care Specialist...
Responsibilities:
Responsible for providing excellent customer service and inbound sales through phone on a 24x7 basis.
Requirements:
*Must be a Graduate of any Bachelor’s Degree (college graduate)
*Fresh graduates are also encouraged to apply or those who have no related prior work experience
*Graduates of Vocational Courses and Undergrads who reach up to 3rd year college can also apply
*Prior call center experience and background is an advantage
*Willingness and drive to do inbound sales is required; previous experience is an advantage
*Must possess excellent oral and written English communication skills
*Must be proficient in the use of computers and various applications
*Has a strong drive to provide customer service and assistance
*Willingness to work in a fast-paced, dynamic and schedule-shifting environment is a must
...
Well, im actually confused right now..
I applied for this job knowing that I meet the above requirements.. I went to Daksh.. went through the usual procedures.. and everything was fine for me..
but then, before my phone simulation, The HR person asked me if i already finished college.. I said I have only reached the 3rd year level.. i entered the simulation room.. (at this point in time, im confident that this is gonna be easy for me) Phone rang... I answered.. before we could start, she told me that my application cannot be processed coz right now theyre only accepting undergrads who have reached 4th year level, and that she would just keep my resume on file, for pooling purposes. But she would still continue on with my simulation... so I went through the simulation.. and i think i did good.. but in the end of it all, she told me again that she cannot accept me at this point in time. So I reasoned with her and told her that i saw their ad in jobstreet and it said that it accepts 3rdyr Undergrads. She said again they could only accept 4thyr Ug. I was really puzzled at that time.. So when I came home, i checked jobstreet and saw the ad again.. which made me more confused.....
sorry ha.. naguguluhan kasi ako.. medyo conflicting kc yung details..
I just wish that if they think Im not qualified they would have informed me earlier para di ako nag-intay ng matagal, thinking I am qualified.. Or better yet.. I wish Daksh people would Check on the job specs/reqs. in their ads para hindi naguguluhan ang mga applicants na kagaya ko......
Anyways.. pagpasensyahan nyo nlng ha.. due to exhaustion and confusion lang siguro to....
Peace out.....
wardrax_10
Feb 18, 2006, 04:10 PM
hi my name is jm.... im now a trainee here in ibm daksh.... well.... its a good company.... when youre hired.... you will undergo 2 weeks of va(virtual america) training... basically, communication skills.... then product training..... as for me, im still in va training.....
BawbnoY
Feb 18, 2006, 05:25 PM
Dapat sinabi mo na lang or inindicate mo sa Resume mo that you're a graduate already. Di naman mag-aaksaya ng panahon ang mga yan para mag-bacground check. In case na humngi ng Transcript or Diploma, we have Recto.
chaney_02
Feb 18, 2006, 06:34 PM
Dapat sinabi mo na lang or inindicate mo sa Resume mo that you're a graduate already. Di naman mag-aaksaya ng panahon ang mga yan para mag-bacground check. In case na humngi ng Transcript or Diploma, we have Recto.
hahaha.. :rotflmao: i wish ganyan na nga lang sinabi ko. pero okay lang. medyo naiinip at napagod lang naman ako don for 4 hrs dahil sa matagal na pag-hihintay.
Anyways, Moving on..... :naughty: dami pa **** iba CC dyan eh.... :D
Rax76ph
Feb 19, 2006, 08:01 PM
Hi guys.. May opening na po ba kayo for a technical account? Thanks
bronxdude
Feb 25, 2006, 06:26 PM
^^yup. meron ****. but ull handle consumer electronics account
metadreamerboy
Mar 1, 2006, 10:22 AM
hahaha.. :rotflmao: i wish ganyan na nga lang sinabi ko. pero okay lang. medyo naiinip at napagod lang naman ako don for 4 hrs dahil sa matagal na pag-hihintay.
Anyways, Moving on..... :naughty: dami pa **** iba CC dyan eh.... :D
ay nako, ganyan talaga daksh...dati im applying for a qa, sabi kasi sa ad one year call center lang requirements, tapos nung interview na, may dagdag na qualifier- one year call center experience as a qa.like you i reasoned out, kasi im really sure of what i read, i even checked when i got home. well good for you na rin, lam mo bang ang taas ng attrition rate dito because it sucks.
metadreamerboy
Mar 1, 2006, 10:34 AM
why? what happen in your case ?
hay nako, pabalik balik ako for that damn coe, unang sabi sa kin after 3 days lang, pagkatapos nung balikan ko sya, fridays lang daw ang releasing.tapos nung balikan ko sabi it will come with my backpay...tapos nung sa backpay, kailangan pasched pa.eto pa- nung tinanong ko if i could sched it there and then, sabi i have to call them!preposterous!
moonlit_sky
Mar 2, 2006, 10:12 PM
hello, anyone im a newbie here, and i really need help of those who are already with IBM Daksh and those who undergone the strategic training chuva? mahirap po ba??? please sagot naman kayo!!!!!!!!!:mecry:
gemini_star
Mar 4, 2006, 05:57 PM
When is the start of the next batch at PBCOM? Tagal nila tumawag for final interview...
Pexadviser
Mar 4, 2006, 07:14 PM
More Call Center Forums >> http://www.*****************
Dakshman
Mar 8, 2006, 05:40 AM
hello, anyone im a newbie here, and i really need help of those who are already with IBM Daksh and those who undergone the strategic training chuva? mahirap po ba??? please sagot naman kayo!!!!!!!!!:mecry:
No it is not that hard in fact most of the trainees who took this course had fun and most of them passed! Just be confident and believe that you can do it! Good luck!
IBM Daksh is still the best call center in town for me! I miss the Company, environment, and PEOPLE na nga e! :)
wandergirl
Mar 9, 2006, 11:07 PM
I see that Daksh is hiring for email customer support reps. Mas ok ba mag-walk in or apply online through jobstreet? Anyone please advise. Tnx
gemini_star
Mar 9, 2006, 11:52 PM
Its better to show up there. Its still the same plus you don't have to take the exams at Jobstreet.
yaniyahniyanee
Mar 9, 2006, 11:55 PM
wandergirl, gemini_star is right. they process walk-in applicants quickly. :)
bluishtintin
Mar 15, 2006, 10:59 AM
hello sa mga tga daksh! =) nkta ko s ad n hiring ***** ** for email/chat support reps...ask ko *** if u cud gve me an estimate hw mch basic salary ng email support? voice support kc me dti from another cc pro sawa n me sa voice eh hehe...same *** kaya o ms mbaba kpg email?
tska 1 day hiring *** ba **? thnx sa mgrereply =)
xhris
Mar 15, 2006, 05:49 PM
hello sa mga tga daksh! =) nkta ko s ad n hiring ***** ** for email/chat support reps...ask ko *** if u cud gve me an estimate hw mch basic salary ng email support? voice support kc me dti from another cc pro sawa n me sa voice eh hehe...same *** kaya o ms mbaba kpg email?
tska 1 day hiring *** ba **? thnx sa mgrereply =)
Yeah it's one day process. :rotflmao:
bluishtintin
Mar 15, 2006, 08:40 PM
^ thnx :) alm mo ba how much range ng salary ng email rep?
bluishtintin
Mar 15, 2006, 08:50 PM
^ thnx :) alm mo ba how much range ng salary ng email rep?
puloy
Mar 15, 2006, 09:07 PM
Like bluishtin, I also would like to know how much the salary is for the email support job. Can somebody who knows PM me? Please...
palabear
Mar 15, 2006, 11:23 PM
wait. they say that they only accept applicants with a bachelor's degree... is this true? or it really depends on how you answer their questions during the interview? got any idea guys?
kapengmalamig
Mar 16, 2006, 12:52 AM
i know you're waiting for this guys...
for email reps
12K basic
plus 2K food and transpo allowance
15% night diff
btw, basic pay depends on your experience
i am not sure how much is the highest possible in email but in voice, i heard that it is 14 or 16. :P
email account is very interesting. you'll love it.
kapengmalamig
Mar 16, 2006, 01:10 AM
wait. they say that they only accept applicants with a bachelor's degree... is this true? or it really depends on how you answer their questions during the interview? got any idea guys?
it really depends. i know someone who lacks ojt and the other lacks 18 units, they work for email and voice, respectively.
i've been here for a month now and they're not asking for my tor.. :)
xhris
Mar 16, 2006, 07:15 PM
You can drop by in our recruitment office. 3rd floor Edsa Central Pavilion, Edsa cor Shaw Blvd. Good Luck!:)
xhris
Mar 16, 2006, 07:17 PM
btw, if you have any questions you can call 840-6020. :)
Nautee
Mar 16, 2006, 08:09 PM
Masarap mag work sa IBM Daksh parang one big family at approachable yung mga managers hindi tulad ng ibang pinasukan ko at masusungit yung mga managers at mayabang pa. :rotflmao:
xhris
Mar 17, 2006, 09:42 AM
Masarap mag work sa IBM Daksh parang one big family at approachable yung mga managers hindi tulad ng ibang pinasukan ko at masusungit yung mga managers at mayabang pa. :rotflmao:
yeah I agree with you. IBM Daksh the best!*okay* :rotflmao:
bluishtintin
Mar 17, 2006, 06:49 PM
apply me nxt wk as email support...tips **** po kng panu hiring process sa daksh =)
deb_kapamilya
Mar 17, 2006, 07:22 PM
hi, im one of the trainees of the stratified training, we just finished the first week!!its fun, you'll learn a lot!just afraid that i wont be able to pass all their required training!!do u know if they will recommend you to the other account if you won't be able to pass their required "qualities" in voice support specially after the 4th week?
deb_kapamilya
Mar 17, 2006, 07:25 PM
btw, our trainor is good!!very approachable and you wont hesitate to ask questions or anything!!for someone who is a first timer in a call center industry it really helps!!AND LESSEN THE HARD WORK!!!!!!!!hahahaha
THANK YOU JOY!!!*okay*
poohkies
Mar 17, 2006, 07:28 PM
magkno Starting ng TECHSUPPORT ?? with OT pays and Medical Benifits
budiluvsbak
Mar 17, 2006, 09:27 PM
pwede ba mag walk-in sa edsa central pavillion tomorrow? or just mon-fri lang talaga?
xhris
Mar 20, 2006, 07:01 PM
pwede ba mag walk-in sa edsa central pavillion tomorrow? or just mon-fri lang talaga?
Just drop by in our office. see you and good luck. :)
xhris
Apr 4, 2006, 02:41 PM
IBM DAKSH BUSINESS PROCESS SERVICES PHILIPPINES, INC.
CUSTOMER CARE SPECIALISTS
For Fortune 500 Companies
• Telecommunications ( Voice Support)
Responsibilities:
• Responsible for providing excellent customer service through phone on a 24/7 basis.
Qualifications:
• Fresh graduates are also encouraged to apply or those who have no related prior work experience
• Must have Completed 3 years of college education or a 2 year vocational course
• Willingness and drive to do inbound sales is required; previous experience is an advantage
• Must possess excellent oral and written English communication skills
• Willing to work in Manila and on a graveyard and shifting schedule.
Visit us at the IBM DAKSH RECRUITMENT CENTER, 3F EDSA Central Pavillion, Mandaluyong City OR Email your resumes to applications@daksh.com.ph
imsocoolforyou
Apr 5, 2006, 12:58 AM
can i work with daksh though i have a call center experience with the same account of that telcoms account that daksh is advertising?
thanks!
gemini_star
Apr 5, 2006, 12:54 PM
what about IBM at PBCOM tower? are they hiring too?
xhris
Apr 5, 2006, 01:20 PM
Our recruitment office is in edsa central.
IBM DAKSH RECRUITMENT CENTER,
3F EDSA Central Pavillion, Mandaluyong City
gemini_star
Apr 5, 2006, 07:26 PM
Thanks! I already had my interview and exams done at PBCOM Tower last MArch (first week). They say they will call for the final interview. Haven't received any call from them. If the recruiting is done in Mandaluyong then there is also at Makati?
ChinEseD0LL
Apr 5, 2006, 08:29 PM
Recieved bad news today.. we are going to be move to EDSA Central or Pavillion. WWwwaaaaahhhh... AYOKO DON!!!! SQUATTER!!!
Here sa makati when you leave your office okay pa yun enviroment outside.. pero in EDSA Central feeling ko mga squatter dun... I hope it doesn't push through....
sillymoon
Apr 6, 2006, 01:19 AM
bakit chinesedoll sang posh subdivision ka ba nakatira at nasabi mong squatter ang edsa central?
well, it's the person's attitude that makes a location squatter.
yeane
Apr 6, 2006, 01:26 AM
i think there is nothing wrong being "relocated" to EDSA central,ive had my training there for 2 months at masasabi kong mas accessible ang lugar na to kesa sa PBCOM.di porket nasa MAKATI ang office mo eh SOSYAL na,what matters is kung MAGKANO ang nakukuha mo kada akinse at katapusan.*okay*
Dakshman
Apr 6, 2006, 09:06 AM
Our recruitment office is in edsa central.
IBM DAKSH RECRUITMENT CENTER,
3F EDSA Central Pavillion, Mandaluyong City
adik ka ba dude? *okay*
theExchangeStud
Apr 8, 2006, 09:49 PM
ok ba mga tao sa IBM Daksh...? may interview kasi ako regarding OJT sa monday.. hopefully makapasok.. ",
MC21
Apr 10, 2006, 01:56 AM
Hi! does this company provide premium for tenured/experienced TSE? If so, how much is the <b>basic salary</b> and <b>benefits</b>?
:D
MC21
Apr 10, 2006, 01:58 AM
Hi! does this company provide premium for tenured/experienced TSE? I
How much is the basic salary for level 2 tse and benefits?
:D
xhris
Apr 11, 2006, 10:06 AM
adik ka ba dude? *okay*
Hindi naman po adik! :rotflmao: :rotflmao:
Dakshman
Apr 13, 2006, 05:47 AM
nice to know na hindi.. sarap nung sisig at ginataang seafoods kagabi no? gaganda pa ng mga chicks from daksh na kasama natin... sarap siguro bumalik dito... hehehe... :p
dphx
Apr 15, 2006, 02:53 PM
Bakit kaya konti lang nagpo-post dito? Ibig sabihin ay hindi well-represented ang IBMers.
*bump* ko na lang...
Gising, IBMers! :D
dphx
Apr 16, 2006, 04:02 PM
Lumipas na ang 24 oras at ako pa rin ang huling nag-post.
E-mail and chat support peeps, paramdam naman kayo!!!
Please. :D
dphx
Apr 16, 2006, 04:04 PM
Lumipas na ang 24 oras at ako pa rin ang huling nag-post.
E-mail and chat support peeps, paramdam naman kayo!!!
Please. :D
dphx
Apr 16, 2006, 04:04 PM
Lumipas na ang 24 oras at ako pa rin ang huling nag-post.
E-mail and chat support peeps, paramdam naman kayo!!!
Please. :D
mikeymanzz
Apr 17, 2006, 05:35 AM
lolz...sige na nga! ano ba bago dyan sa Daksh?
coldsiren
Apr 18, 2006, 06:00 AM
Recieved bad news today.. we are going to be move to EDSA Central or Pavillion. WWwwaaaaahhhh... AYOKO DON!!!! SQUATTER!!!
Here sa makati when you leave your office okay pa yun enviroment outside.. pero in EDSA Central feeling ko mga squatter dun... I hope it doesn't push through....
okay naman sa edsa central square. mas gusto ko nga dun as compared w/ pbcom. muka nga lang maze yung loob ng edsa central square. based on my experience mas gusto ko sa edsa central square kesa sa pbcom, mas matipid sa edsa central and mas madaling magcommute papunta dun.
btw, hindi naman mukang mga squatter ang mga nasa paligid noon.
hugobossph
Apr 18, 2006, 12:18 PM
^^ Akala ko ang DAKSH nasa SM-MOA sa Pasay City?
2lits
Apr 19, 2006, 12:01 AM
@dakshman
is there still any opening for tl positions?where can i send my resume?
sinistrr
Apr 19, 2006, 11:28 AM
nandyan ba sa Daksh yung Kodak Account???
mikeymanzz
Apr 19, 2006, 01:41 PM
nandyan ba sa Daksh yung Kodak Account???
i know of a center who does handle kodak's digital imaging
seoulsearcher
Apr 19, 2006, 03:25 PM
sana tawagan naman ako
Milliardo
Apr 19, 2006, 06:32 PM
Is the PEN program over at Daksh for all, meaning whether you applied or not, or is that only for successful applicants?
butch79
Apr 19, 2006, 07:44 PM
btw, i'm currently on IBM/Sprint acct in CVG.
is it true that we can't transfer to Daksh bec of this?
butch79
Apr 19, 2006, 07:46 PM
rachel, i suggest that u take short course for perfect english grammar and american accent training.
good luck to ur job hunting!
:)
seoulsearcher
Apr 19, 2006, 08:08 PM
thanks butch
MC21
Apr 20, 2006, 03:19 PM
May bond ba dito?
MC21
Apr 20, 2006, 03:19 PM
May bond ba dito?
ooh-la-la
Apr 20, 2006, 04:09 PM
pano ang application process dito?
dphx
Apr 20, 2006, 07:33 PM
pano ang application process dito?
It's almost the same as the application process in other call centers. What did you expect?
If you're interested, just drop by the 2/F EDSA Central Pavilion and bring your resume.
Best of luck! :)
karirista
Apr 20, 2006, 08:22 PM
Are there any current openings for email support?
LaGUNaMAN
Apr 23, 2006, 05:14 PM
Is there a tech support account for Daksh?
sinistrr
Apr 23, 2006, 06:12 PM
i know of a center who does handle kodak's digital imaging
saan yung call center na yun?
salbakuta02
Apr 24, 2006, 09:29 AM
hello guys!
i'm also from IBM-Daksh. ask ko lang meron bang taga-Thomson acct. dito? :)
BawbnoY
Apr 27, 2006, 12:32 AM
Ask ko lang sa mga taga-IBM daksh libis. May kilala ba kayong Ferdinand Castro na naging trainor daw jan for 2years?! Nakausap ko kasi e laging pinagmamalaki na former trainor nga daw sya ng IBM Daksh e jologs naman magsalita hehehe!:rotflmao:
coldsiren
Apr 27, 2006, 02:19 AM
hello guys!
i'm also from IBM-Daksh. ask ko lang meron bang taga-Thomson acct. dito? :)
taga thomson ka? wave1 or wave2?
if_you_insist
May 1, 2006, 09:30 AM
May bond ba dito?
ala po :) masaya ** and from what i've experienced so far, they've got really good trainors..(medyo nahihirapan lang ako sa product training, though)..
eenzy
May 2, 2006, 05:28 AM
Anyone here from IT dept??
one_shot
May 4, 2006, 11:09 PM
everyone is encouraged to participate in this thread (http://www.pinoyexchange.com/forums/showthread.php?t=252325&page=2) so as just to give potential employees to have an idea what your company can offer them, and also for you guys to know where you are currently standing -- this can be rather helpful to those who are thinking of migrating to other companies *okay*
loser_baby
May 12, 2006, 05:45 PM
bakit chinesedoll sang posh subdivision ka ba nakatira at nasabi mong squatter ang edsa central?
well, it's the person's attitude that makes a location squatter.
i totally agree with silly! im based in edsa square and the place is not so bad, the entire 2nd floor is newly renovated (yup kinda like a maze though). parking is not a problem, super mura pa if not free. pag nightshift ka, it's free. otherwise, flatrate is 10 bucks lang. just tell them you're from IBM. tsaka it's not like you're working outside in the carpark where you'll be exposed to the "elements" noh.
iv been to pbcom and yes the view from the 30th floor is breathtaking. but up close, everything on the ground is no different from anywhere else. di naman lahat ng tao sa makati sosyal ah...dami ngang pasosyal eh.
i dont commute but for IBMers who do, to be based in edsa square will definitely save you a lot on transpo expenses....andun na lahat, MRT, jeep, bus, taxi, fx.
MC21
May 12, 2006, 08:06 PM
Ok sa Edsa Central. If you're a commuter or if you bring your own car, d ka talaga talo. In my case, I bring my own car and I always park at the side of the edsa central mall for free.
Sa Makati stress talaga pumunta lalo na for those who live in far north or far south. Pagmagdadala ng car soobrang mahal ang parking at gas, pag magcommute naman soobrang daming sasakyan pa prone sa traffic at holdap.
Kung nilagay ng IBM Daksh yung Sprint operations sa Edsa Central, mas gaganahan kami pumasok :)
I'm from Sprint wave 20 and currently on product training at Edsa Centrall. Meron bang mga Sprint trainees dito?:D
peneloper
May 12, 2006, 10:52 PM
Is IBM Daksh particular with call center experience? I also want to apply here yet I'm a fresh grad.. If anyone of you guys can gimme tips on the recruitment process.. like for exams and interviews.. hehe. I really want to be part of this company since I had my internship with IBM Phils..
bronxdude
May 13, 2006, 01:53 AM
hello guys!
i'm also from IBM-Daksh. ask ko lang meron bang taga-Thomson acct. dito? :)
ako taga thomson. wave 2.
salbakuta02
May 13, 2006, 08:56 PM
coldsiren: i'm from wave 2
bronxdude, kilala kita hahahahaha :D
grabe! nakaka-stress na dito !!!!
sexmachine69
May 14, 2006, 10:26 PM
kelangan b dito fluent mag english?
coldsiren
May 15, 2006, 05:07 AM
bronxdude and salbakuta02 anong team nyo?
recruitment_3i
May 15, 2006, 09:10 AM
Call Center Agents (with experience)
We are currently pooling for Call center Agents for 1 of clients in Alabang. This is a start-up call center, and we are looking for a pioneer batch. Open salary. If you are interested, or you may want to refer some of your friends (500 per successful placement) just email your resumes at info.3i@q2hrs.com, just indicate in the subject field: alabang client. Thanks!
amexPh_platinum
May 15, 2006, 12:59 PM
guys alam nyo ba if nag rerehire ang ibm ng mga dti nilang agents na nagresign. almost 6months na ** nmn magmula nung nagresign ako. 2months *** ako halos sa soft prod ako nkaabot.na explain ko ** nmn sa exit intrview ko *** reason and its not about the company or the acct. hr pipol will you still consider applicants na ganito. pls pm me...tnx
bongster14
May 15, 2006, 02:13 PM
anyone there from IBM Daksh hr? i already had my final interview with the Operations Manager in PBCom Tower last month but unfortunately i didn't pass the interview.... can i be reconsidered for other account for email process? i really like to work here in IBM Daksh.... tnx a lot =)
Taobakoinay
May 15, 2006, 11:24 PM
how much is the basic for e-mail support agents ?
does Daksh put a premium (additional pay) for people with call center experience ?
bronxdude
May 17, 2006, 01:40 AM
bronxdude and salbakuta02 anong team nyo?
ako cancer. hahahha c salbakuta02, ewan hahhaha
loser_baby
May 17, 2006, 04:33 PM
kung gusto nyo ng madaling account, try travel sa ibm :)
coldsiren
May 18, 2006, 02:21 AM
ako cancer. hahahha c salbakuta02, ewan hahhaha
si varun lang kilala ko sa cancer kasi puros wave 2 kayo dun.
trainer ko si varun. anong feeling ng maging tl si varun? strict and serious ba? capricorn ako.
earth4
May 20, 2006, 02:37 PM
ok ba yung account na electronics? msta mga tl's nyo, om's? hows work? Toxic ba?
bronxdude
May 23, 2006, 04:25 AM
si varun lang kilala ko sa cancer kasi puros wave 2 kayo dun.
trainer ko si varun. anong feeling ng maging tl si varun? strict and serious ba? capricorn ako.
ok c varun na tl *okay* the best tl.
bronxdude
May 23, 2006, 04:28 AM
ok ba yung account na electronics? msta mga tl's nyo, om's? hows work? Toxic ba?
isa *** masasabi ko. im gonna look for another account
earth4
May 23, 2006, 10:33 AM
y? ok ba mga kasama mo?
coldsiren
May 25, 2006, 02:09 PM
y? ok ba mga kasama mo?
yung mga agents na kasama ko at ibang tl ok kausap at kasama. i'm not sure abt the rest of them.
madami na kasing umalis na agents as of now. hindi ko rin sure kung tatagal pa ako sa acct namin.
call_ko_to
May 30, 2006, 12:28 AM
helloo guys.. i also work here in IBM.. I worked here for almost a year now, I'm from wave 6, and i really enjoy working here.. though the account is hard, toxic, but it's really fun dealing with customers.. hahahaha.. daming cute dito kaya nga dito ako nagwork eh..
Dakshman
May 30, 2006, 11:03 AM
yup... super cute daw nung bryan balangue... astig! :)
salbakuta02
Jun 2, 2006, 09:00 AM
hello coldsiren: im under Cel's team (Capricorn)
bronxdude: paramdam ka dine. belated happy birthday :)
enting_15
Jun 3, 2006, 04:52 PM
ask ko lang paano ba ang processing ng application dito one day lang ba.Kasi ang labo **** ng kausap ko.After my final interview sabi tatawagan daw ako that night.Sbi ko are u sure?.u will.. oo daw pumasa o hindi tatawagan daw nila tapos wala **** akong natanggap na twag.
hellmarch11
Jun 4, 2006, 10:35 PM
yoh dakshman bro... are you still hiring supervisors? what are the requirements thanks
cha_mey
Jun 5, 2006, 11:10 AM
ano pogi si bryan balangue???? sino may sabi non???dakshman, kaya ka napapanot eh sinungaling ka!!! hehehe
xhris
Jun 5, 2006, 03:36 PM
yup... super cute daw nung bryan balangue... astig! :)
Gusto nyo makita ang pic ni Bryan Balangue? hehehe:rotflmao:
smallbill
Jun 5, 2006, 10:34 PM
yey.. apply ako walk-in lang kanina at 2pm... i had my initial interview, comp. test then simulation...after that job offer na! yehey! ;)
mga kapatid... tanong lang about safety dyan sa MRT Shaw? balita dami daw madurokot dyan... totoo ba yun? yieks!!
anong mga time ng mga graveyard shifts dyan? balik ako bukas to sign the papers. :)
lyt_hart10
Jun 6, 2006, 09:19 AM
hello just wanna ask if anjan pa ba *** friend ko na si momy marla? she's a TL there. How abt brags and maricris?
coldsiren
Jun 8, 2006, 04:52 AM
hello coldsiren: im under Cel's team (Capricorn)
bronxdude: paramdam ka dine. belated happy birthday :)
teammate kita? sino ka kaya dun?
promil kid
Jun 8, 2006, 11:20 AM
question sa makati lang ba ang daksh? di ba yung sa crossing recruitment office lang sya?
salbakuta02
Jun 8, 2006, 11:31 AM
teammate kita? sino ka kaya dun?
ako yung nasa dulo hehehehe :) . ikaw? saan post mo? sa unahan sa gitna o sa bandang hulihan?
armirondo
Jun 8, 2006, 03:30 PM
sa mga thompson acct.. kilala nyo si gail..? *** lagi naka pink
coldsiren
Jun 8, 2006, 03:45 PM
ako yung nasa dulo hehehehe :) . ikaw? saan post mo? sa unahan sa gitna o sa bandang hulihan?
hala sino ka dun? nasa dulo ka? ikaw ba yung malapit sa diagram ng connections? anong dulo? dulo ng harapan o dulo ng hulihan? nasa dulo rin ako. baka mamaya katabi lang kita hahaha! :)
coldsiren
Jun 8, 2006, 03:51 PM
question sa makati lang ba ang daksh? di ba yung sa crossing recruitment office lang sya?
hindi lang recruitment ofc yung sa shaw blvd. nandun din yung training ginagawa at may mga accounts na dun naka assign sa kabilang bldg.
hellmarch11
Jun 8, 2006, 07:03 PM
wala na ata si dakshman ** ah ... coldsiren erhmmm hiring ba kayo ng tl ?
coldsiren
Jun 9, 2006, 12:17 AM
wala na ata si dakshman ** ah ... coldsiren erhmmm hiring ba kayo ng tl ?
sorry, hindi ko alam ang sagot dyan. kung tl ka na gusto mo bang maging agent ulit? kasi may mga kasama kaming agents sa acct namin na dating tl sa ibang call center. mag-apply ka na lang para malaman mo.
tugmolodun
Jun 9, 2006, 01:39 AM
i heard that interviewer named Andrea... wala daw syang pinapasa sa interview nya.... Is that true?
hugobossph
Jun 9, 2006, 10:55 AM
hindi naman siguro wala baka bibihira lang ang pumapasa pero meron din naman.
salbakuta02
Jun 11, 2006, 10:46 AM
hala sino ka dun? nasa dulo ka? ikaw ba yung malapit sa diagram ng connections? anong dulo? dulo ng harapan o dulo ng hulihan? nasa dulo rin ako. baka mamaya katabi lang kita hahaha! :)
hello, ako yung malapit kay Cel. hulaan mo na lang kung pang-ilan ako bwihihihihihi:lol: :lol: :rotflmao: :rotflmao:
kakalipat lang natin eh bwihihihihihi:lol: :lol:
coldsiren
Jun 12, 2006, 03:38 AM
hello, ako yung malapit kay Cel. hulaan mo na lang kung pang-ilan ako bwihihihihihi:lol: :lol: :rotflmao: :rotflmao:
kakalipat lang natin eh bwihihihihihi:lol: :lol:
oo nga kakalipat lang natin. ibig sabihin nandun ka rin nung naglipat. hmm? parang alam ko na kung sino ka. hanggang ngayon mapalit pa rin sa tl station ang station mo? ang galing ng team natin, hanggang ngayon ang dami pa din natin.
abcdxyz
Jun 12, 2006, 03:48 AM
oo nga kakalipat lang natin. ibig sabihin nandun ka rin nung naglipat. hmm? parang alam ko na kung sino ka. hanggang ngayon mapalit pa rin sa tl station ang station mo? ang galing ng team natin, hanggang ngayon ang dami pa din natin.
ndi pa ba magtataas ng sahod ang daksh nakakapurga na un account sulit na sulit un trabaho one of the largest company kulelat **** sa sweldo mkaramdam nmn sila...helo helo helo
coldsiren
Jun 12, 2006, 06:55 AM
^^ oo nga sana magtaas ulit yung sweldo. ang dami pa namang call center na may masmaganda compensation and benefits.
btw, hindi naman yata puro wave 1 ng thomson ang nandito. parang ako nga lang yata yung wave 1 dito. si salbakuta02 at bronxdude wave 2 yan.
tama ba salbakuta02, wave 2 ka?
salbakuta02, kung yung station mo malapit pa rin sa tl station, alam ko na kung sino ka at feeling ko alam mo na rin kung sino ako.
armirondo
Jun 12, 2006, 07:28 AM
coldsiren kilala mo si gail,,? thompson acct
salbakuta02
Jun 12, 2006, 09:38 AM
^^ oo nga sana magtaas ulit yung sweldo. ang dami pa namang call center na may masmaganda compensation and benefits.
btw, hindi naman yata puro wave 1 ng thomson ang nandito. parang ako nga lang yata yung wave 1 dito. si salbakuta02 at bronxdude wave 2 yan.
tama ba salbakuta02, wave 2 ka?
salbakuta02, kung yung station mo malapit pa rin sa tl station, alam ko na kung sino ka at feeling ko alam mo na rin kung sino ako.
bwihihihihi :rotflmao: hindi nga kita ma-mukhaan eh. mtangkad ka ba o tama lang? chubby, slim or what?
gusto mo na ba malaman kung sino ako?
CLUE: medyo serious type ang image ko.......YUN LANG! hahahahaha :lol:
bitin ka pa ba?
2nd CLUE :makulit ako! hahahahahaha :lol:
aiz
Jun 12, 2006, 11:10 AM
me back office opening po ba? if there is, what are the qualifications and salary range?
bourbon
Jun 13, 2006, 10:16 AM
tanong ko lang Daksh pips, ano po ba tech acct nyo? thanx
bourbon
Jun 13, 2006, 10:18 AM
tanong ko lang Daksh pips, ano po ba tech acct nyo? thanx
rensky
Jun 13, 2006, 03:23 PM
if i get hired, do i have to undergo their communications training?
*** if chat support inaplyan, kailangan pa ba ng ganitong training?
can i pass my resume sa makati office nila?
xhris
Jun 14, 2006, 02:19 PM
IBM Daksh is looking for:
Mandarin Cantonese Customer Care Specialist:
Candidate must possess at least a Bachelor's/College Degree in any field.
Background in HR is an advantage
Required language(s): Mandarin, Cantonese and English
Applicants must be willing to work in Makati City.
Applicants should be Filipino citizens or hold relevant residence status.
Fresh graduates/Entry level applicants are encouraged to apply.
Full-Time positions available.
3rd flr. Edsa Central Pavilion
Edsa cor. Shaw Blvd.
840 6020
Thanks! :)
xhris
Jun 15, 2006, 02:36 PM
IBM Daksh is looking for:
Mandarin Cantonese Customer Care Specialist:
Candidate must possess at least a Bachelor's/College Degree in any field.
Background in HR is an advantage
Required language(s): Mandarin, Cantonese and English
Applicants must be willing to work in Makati City.
Applicants should be Filipino citizens or hold relevant residence status.
Fresh graduates/Entry level applicants are encouraged to apply.
Full-Time positions available.
3rd flr. Edsa Central Pavilion
Edsa cor. Shaw Blvd.
840 6020
Thanks!
job_seeker_14
Jun 20, 2006, 07:13 PM
hi guys! i am a new hire and will start my training on monday for the email support. any feedbacks on what to expect on the training? what usually happens during the induction? anyone here from wave 8-- email support? ;) :confused: :) :D
clairefink
Jun 21, 2006, 12:57 AM
DAKSH just wanna ask kung pwede akong mag apply sa inyo since i came from a same account like the one that you have in Teleoms account? good thing is that i resigned the job last March 2005, so im not really that connected to that telcoms account...
sana may magreply :=D
job_seeker_14
Jun 21, 2006, 07:58 AM
clairefink: of course you can! ;)
if_you_insist
Jun 21, 2006, 08:36 PM
DAKSH just wanna ask kung pwede akong mag apply sa inyo since i came from a same account like the one that you have in Teleoms account? good thing is that i resigned the job last March 2005, so im not really that connected to that telcoms account...
sana may magreply :=D
@ clairefink :)
may non-compete clause ata dun sa telecoms account..m nt sure though..sana naman wala..they sure could use your experience with that account :)
if_you_insist
Jun 21, 2006, 10:05 PM
hi guys! i am a new hire and will start my training on monday for the email support. any feedbacks on what to expect on the training? what usually happens during the induction? anyone here from wave 8-- email support? ;) :confused: :) :D
am from the telecoms account..tingin ko same lang din with us..VA training..then process / product..tpos lab :) goodluck!
job_seeker_14
Jun 21, 2006, 10:37 PM
am from the telecoms account..tingin ko same lang din with us..VA training..then process / product..tpos lab :) goodluck!
thanks! i am so excited to be part of daksh! sana makalusot sa training... balita ko kasi kahit first week of training palang may naeeliminate na.. :( :confused: :depressed:
if_you_insist
Jun 21, 2006, 10:42 PM
thanks! i am so excited to be part of daksh! sana makalusot sa training... balita ko kasi kahit first week of training palang may naeeliminate na.. :( :confused: :depressed:
sa amin, may mga natanggal nga actually (VA pa lang yun) pero kaya yan..*** pa? *** *** from ncpag, right? :)
job_seeker_14
Jun 21, 2006, 10:56 PM
sa amin, may mga natanggal nga actually (VA pa lang yun) pero kaya yan..*** pa? *** *** from ncpag, right? :)
off topic
you also from ncpag? :)
femme fatale
Jun 24, 2006, 05:13 PM
IBMers, let's keep this thread alive! :D
dphx
Jun 24, 2006, 05:40 PM
Wave 8 na pala ang E-mail support. Bilis ah. Wave 5 sana ako pero nagback out ako. Pero mukhang ok diyan sa Daksh. :)
femme fatale
Jun 25, 2006, 08:34 AM
Wave 8 na pala ang E-mail support. Bilis ah. Wave 5 sana ako pero nagback out ako. Pero mukhang ok diyan sa Daksh. :)
bakit ka nagback-out? :bop: :)
dphx
Jun 25, 2006, 05:17 PM
bakit ka nagback-out? :bop: :)
Let's just say it's the case of jitters. Parang di pa ako handa baliktarin ang sked ko. Pero mukhang ok mga taga diyan. Mabait at accomodating.
dphx
Jul 4, 2006, 06:18 PM
Totoo bang magtatayo ng Commonwealth site? Anong accounts meron dito? Suddenly got excited.
ajoyride
Jul 5, 2006, 03:57 AM
mag wawalk-in me dito mamaya...sana palarin,hehe
darnstuff
Jul 5, 2006, 06:08 AM
hi there guys...
im a former ibmer... just resigned last january....
why i resigned? proximity issues.......
secondly, the compensation.....
sLiveR_KinG
Jul 7, 2006, 04:52 AM
IBMers, just want to ask if mahigpit ba HR with the requirement of having finished 3 years of college educ. for the CSR voice/Email Support position?
kylie_minogue
Jul 7, 2006, 01:49 PM
hi guys! i'm thinking of applying on monday. nagapply na kasi ko before. tinawagan ako but i said i was still looking for a part-time job eh wala pang part time nun so sabi they'll just keep my resume and let me know if may part time na. pero now i want to work full time na. sana matanggap. one-day processing lang po ba to? salamat! :)
ajoyride
Jul 7, 2006, 01:50 PM
i did not push through with the walk in..next week na lang...hehe
kylie_minogue
Jul 7, 2006, 02:17 PM
sabay na lang tayo ajoyride :)
ajoyride
Jul 7, 2006, 05:36 PM
sabay na lang tayo ajoyride :)
cge.*** time ka?after lunch pa kami.kasama ko frend ko.actually,nagsubmit na kami resume kaso dumating kami mag 6pm na,hehe.i got an email din from them,meron daw saturdays,kaso sa monday na lang kami.
kylie_minogue
Jul 7, 2006, 08:10 PM
^^ hmm.. actually, may final interview na pala ko with convergy's.i feel na mas accessible un for me if ever matanggap ako. so, siguro pag d ako nakuha, saka ko na lang ipupursue *** daksh. let me know how it goes pag tinuloy nyo sa monday ha. :)
kimmi
Jul 11, 2006, 09:04 PM
IBM Daksh Business Process Services Philippines Inc. (Makati)
Description:
IBM Daksh Business Process Services Philippines Inc. is the fastest growing Business Process Outsourcing (BPO) services provider in India. IBM Daksh Business Process Services Philippines Inc. manages customer care services and back office processes for leading global organizations in the domains of banking, insurance, financial services, travel, technology, telecom and retail. Our services include customer care, technical support, data conversion, collections, telesales, transaction processing and other value additions.
Daksh ensures exceptional client experience through world-class talent, strong management focus, dedicated business units and a strong financial platform.
Daksh is a leading provider of Business Process Outsourcing services to Fortune 500 companies in the areas of transaction processing and customer care services. We have extensive experience in running world-class service operations in the Indian and global environment.
- Complete List of Job Openigns: (undergrad / grad)
Customer Care Specialists
Others : (grad)
Voice & Accent Trainers
Team Leaders
Quality Specialist
System Administrators
Quality Consultants
Quality Assurance Specialists
Managerial Jobs: (grad / with or w/o experience)
Workflow Manager
Quality Manager
Finance Planning Manager
Financial Analyst
Events Manager
Deputy Managers
Assitant Managers
Operations Managers
Data Network Manager
Deputy Manager - Communications
Implementation Manager
email your resumes here kimabitria@yahoo.com
budiluvsbak
Jul 11, 2006, 09:16 PM
IBMers, just want to ask if mahigpit ba HR with the requirement of having finished 3 years of college educ. for the CSR voice/Email Support position?
may sagot na ba dito?
eveRything
Jul 14, 2006, 05:36 AM
may DAKSH na daw sa may commonwealth?
pexchange
Jul 14, 2006, 01:14 PM
Hi,
I would like to invite you to join our prestigious list of
candidates who have joined various companies from different industries
here and abroad.
We are currently looking for interested candidates to join a BPO
(Business Process Outsourcing) company located in Makati and Pampanga.
I will personally be working with you on how you will be able to
get the job. Apart from this, we also offer other jobs which may interest
you.
If you are interested, feel free to reply to this message, or you
can also email me at: qdconsultancy@gmail.com or text at 09275154054.
Hope to hear from you soon!
QD
papoo_notpapoo
Jul 17, 2006, 04:35 PM
hi guys, need some help. ill soon start training last week of july. i heard na yung account namin is located sa edsa central. do you know of apartments(studio, etc) near the place. as much as possible, walking distance sana. basta safe and ok yung place. hope to hear from u guys soon! :-)
sunshine892
Jul 18, 2006, 10:43 AM
hello, kamusta ka na? OT lang sa question mo...
details naman about the hiring process and the starting salary. may chika ka ba kung magkakaron ng site dito sa may commonwealth area?
good luck sa training!
miss ka na namin dito sa... you know where...
:)
flip2_0
Jul 19, 2006, 01:57 AM
details naman about the hiring process and the starting salary. may chika ka ba kung magkakaron ng site dito sa may commonwealth area?
Screening process nila, mabilis din compared to other call centers. Three stages lang na pwede matapos ng isang araw if you start around 9am, comprised of interviews (2) and exam (1 to 2), which are relatively easy. :D
Sa hiring naman, by batch or wave, di lalagpas ng one week ang balik for the job offer and one month for the orientation. Starting salary compared to other call centers, medyo mababa, but for those with call center experience, pwede nila tapatan ang expected salary mo, but they will be considering the results of the screening too. :D
The commonwealth site, for now, will house another recruitment office for North MM applicants and in the coming months, Operations floor for an upcoming account. But the company reserves the right to put people in different locations (by account) regardless of preference, so swertihan ang labanan! :D
sunshine892
Jul 19, 2006, 01:30 PM
Screening process nila, mabilis din compared to other call centers. Three stages lang na pwede matapos ng isang araw if you start around 9am, comprised of interviews (2) and exam (1 to 2), which are relatively easy. :D
Sa hiring naman, by batch or wave, di lalagpas ng one week ang balik for the job offer and one month for the orientation. Starting salary compared to other call centers, medyo mababa, but for those with call center experience, pwede nila tapatan ang expected salary mo, but they will be considering the results of the screening too. :D
The commonwealth site, for now, will house another recruitment office for North MM applicants and in the coming months, Operations floor for an upcoming account. But the company reserves the right to put people in different locations (by account) regardless of preference, so swertihan ang labanan! :D
miss ka na din namin, flip2_0!!! dito ka na rin ba sa Daksh? saya saya naman, wala pa rin news dito sa dati nyong call center ni papoo_notpapoo, mejo di malaman ng mga C--- agents kung tatagal pa ba sila o hindi kase madaming bali-balita, hayyy...
good luck sa bago nyong endeavors! email ka naman sometime...
sLiveR_KinG
Jul 20, 2006, 05:03 AM
may sagot na ba dito?
mukang walang gustong sumagot....
kikoexe
Jul 21, 2006, 12:47 AM
question po:
talaga po bang nauuna yung medical bago pirmahan ng job offer? kasi ganun yung nangyari sa akin e.. in fact, pupunta ako sa ofc mamaya para magsubmit na ng requirements ko.. does this mean im really "in" na? salamat po.. ;)
flip2_0
Jul 22, 2006, 02:44 AM
question po:
talaga po bang nauuna yung medical bago pirmahan ng job offer? kasi ganun yung nangyari sa akin e.. in fact, pupunta ako sa ofc mamaya para magsubmit na ng requirements ko.. does this mean im really "in" na? salamat po.. ;)
in essence, dapat mauna ang job offer sa medical... so I say it's something fishy... :eek:
kikoexe
Jul 23, 2006, 05:12 PM
in essence, dapat mauna ang job offer sa medical... so I say it's something fishy... :eek:
actually, pagkagaling ko dun, they acknowledged my requirements and they even gave me a pag-ibig form to be submitted later on.. sabi nila baka tawagan ako sa lunes for the contract.. baka medyo nawindang lang mga tao dun sa dami ng applicants.. hope so.. ;)
conspirator
Aug 1, 2006, 11:38 PM
guys, anoy feedback on the salary that Daksh offers? How is it? I heard kasi kapag no CC experience, basic is 12,500 (taxable)? is that right? Seems low for callce netr. please update me on this, coz i am interested in applying at daksh. thanks
daasnwer
Aug 3, 2006, 10:27 PM
mababa ba sa daskh? kaya panay tanung *** ng expected salary baka nde nila afford ang 15k to 18k na sahod noh?
daasnwer
Aug 3, 2006, 10:31 PM
mababa ba sa daskh? kaya panay tanung *** ng expected salary baka nde nila afford ang 15k to 18k na sahod noh?
flip2_0
Aug 4, 2006, 01:24 AM
guys, anoy feedback on the salary that Daksh offers? How is it? I heard kasi kapag no CC experience, basic is 12,500 (taxable)? is that right? Seems low for call center. please update me on this, coz i am interested in applying at daksh. thanks
From what I know, that amount is the least amount (starting, entry-level) they can offer and yes, it's taxable but exclusive of some allowances. But if they really really want to hire you based on your performance, they CAN ACTUALLY give you your expected salary or EVEN BIGGER. *okay*
Greenfire
Aug 4, 2006, 05:41 AM
How much po kaya *** Salary ng Workforce?? thanks ganu katgal kaya e2 i process?
conspirator
Aug 6, 2006, 04:35 PM
would anyone care to divulge what accounts are in Daksh? No need to be specific, kahit what kinds of accounts will do. Thanks. BTW, how r the shifts? What time?
Greenfire
Aug 6, 2006, 07:20 PM
How much po kaya *** Salary ng Workforce??
thanks ganu katgal kaya e2 i process??
xhris
Aug 7, 2006, 11:28 AM
Who is IBM Daksh
We started our Manila operations in 2004 and have grown to a workforce of 1800 by 2005. Our phenomenal growth has led to the expansion of our operations out of PBCom with the recent opening of our Recruitment & Training Facility at EDSA Central and Site 2 at EDSA Square. Our global footprint has given us the depth and breadth of expertise in our business as we emerge as the leader in Business Process Outsourcing (BPO) services. Heralded as the Best Managed Global Outsourcing Vendor by the Black Book of Outsourcing, we continue to excel in Customer, Investor and Employee Satisfaction.
Realizing that our people are the cornerstones of our success, we place prime value on our sourcing and selection practices. While we assess you for your basic skills and competencies essential to your role here, we also look at your values, beliefs and worth ethics. Our workforce diversity has remained to be our competitive advantage which is why we encourage a healthy variety of talents, skills, life experiences and personalities in our team. Care for our people, meaningful growth opportunities and the opportunity to make a difference makes us an employee of choice.
Be part of IBM - the 5th Most Admired Company in the world!
Japanese Customer Care Specialist
Candidate must possess at least a Bachelor's/College Degree in any field.
Background in HR is an advantage
Required language(s): Japanese, English
Applicants must be willing to work in Makati City.
Applicants should be Filipino citizens or hold relevant residence status.
Fresh graduates/Entry level applicants are encouraged to apply.
Full-Time positions available.
840 6020
3rd Flr. Edsa Central Pavilion
Edsa Cor. Shaw Blvd.
applications@daksh.com.ph
Papichulo168
Aug 7, 2006, 08:33 PM
Daksh people! Hello poe sa inyow! Ano po ba job description ng Business Process Manager? Parang shift manager ba yan or operations manager?
xxii
Aug 11, 2006, 04:40 PM
Im part of the IBM-Daksh na :) Sana ok dito kasi mukhang Ok naman. Sino po ba dito under ng travel account? Orientation and Induction na namin bukas sa Greenbelt ^___^
Actually gusto ko sana e-mail account kaso yung expected salary ko, hinde nila kaya mabigay kaya magvoice na lang daw ako. Mukhang ok naman kaya Go!
blubby_90
Aug 12, 2006, 12:48 AM
hi guys, im a former ibmer, telecoms acct. i just wanna ask *** mga ibmer pa jn if ano feedback ng travel acct..at yung consumer banking acct any idea kung ano un?pm me na *** kung may idea kayo...tnx!
xxii
Aug 12, 2006, 04:50 PM
travel account is doing good accdg to them...the account is expanding big time ^_^
xxii
Aug 12, 2006, 04:53 PM
recently they just closed a deal and got two new accounts that I am not allowed to disclose but personally, one of the accounts is super interesting ^__^ 2 new accounts means greater opportunities!
xhris
Aug 15, 2006, 04:40 PM
Who is IBM Daksh
We started our Manila operations in 2004 and have grown to a workforce of 1800 by 2005. Our phenomenal growth has led to the expansion of our operations out of PBCom with the recent opening of our Recruitment & Training Facility at EDSA Central and Site 2 at EDSA Square. Our global footprint has given us the depth and breadth of expertise in our business as we emerge as the leader in Business Process Outsourcing (BPO) services. Heralded as the Best Managed Global Outsourcing Vendor by the Black Book of Outsourcing, we continue to excel in Customer, Investor and Employee Satisfaction.
Realizing that our people are the cornerstones of our success, we place prime value on our sourcing and selection practices. While we assess you for your basic skills and competencies essential to your role here, we also look at your values, beliefs and worth ethics. Our workforce diversity has remained to be our competitive advantage which is why we encourage a healthy variety of talents, skills, life experiences and personalities in our team. Care for our people, meaningful growth opportunities and the opportunity to make a difference makes us an employee of choice.
Be part of IBM - the 5th Most Admired Company in the world!
Japanese Customer Care Specialist
Candidate must possess at least a Bachelor's/College Degree in any field.
Background in HR is an advantage
Required language(s): Japanese, English
Applicants must be willing to work in Makati City.
Applicants should be Filipino citizens or hold relevant residence status.
Fresh graduates/Entry level applicants are encouraged to apply.
Full-Time positions available.
840 6020
3rd Flr. Edsa Central Pavilion
Edsa Cor. Shaw Blvd.
applications@daksh.com.ph
Just PM me for other positions.
Thanks! :)
xhris
Aug 17, 2006, 07:05 PM
PM me for the details. :)
salbakuta02
Aug 18, 2006, 11:49 PM
hello guys,
is there someone here from PBCOM site? just wanna ask what are the accounts's located from PBCOM. btw, im from Thomson Acct. and it's my 6 month here at daksh and im planning to apply with another acct. towards the end of the year. and what are the requirements?
thanks :)
Jhoanb
Aug 24, 2006, 09:29 AM
Hi Dakshman,
I want to know is there are part-time jobs in your company. I'm looking for part-time agents, night shift recruiter, etc.
Please advice.
thanks,
Jhoanb
Dakshman
Aug 24, 2006, 09:53 AM
Not connected with Daksh anymore, working for IBM Business Services right now. As far as I know there are no part time jobs available as of the moment.
shi_zilin
Aug 24, 2006, 11:23 PM
hi, everyone.
Can anyone advise me on how to go through the job offer?...
I applied as a workforce analyst... and at this point, I'm just awaiting the results of the background check. I might find out early next week.
I'm not really good with salary negotiations. Although I'm not totally confident that I'll get that next call from HR, I feel it's best that I prepare by getting an idea on how this is done at IBM Daksh. I surely would like to know how to make the best out of it. Any tips and helpful info will be well appreciated. =)
By the way, what I really want is fair salary that’s balanced with the kind of job that I’ll be taking. The job is something that I like --- perks, migraine, and all --- and getting good compensation would, of course, serve as a big boost to start on.
Thanks in advance! =)
Dakshman
Aug 25, 2006, 02:21 AM
hi... just make sure that you can justify your request if ever you'll ask for more. be smart as well, look beyond the contract. ;)
blackmamba914
Aug 26, 2006, 05:27 AM
im a call center virgin, as what they call it here.. and im kinda nervous with the work ahead, especially the AHT and the QA thing.. there's no prob about the night shift thing just the pressure.. fortunately, i'm with ibm, the people are nice here, though the salary is not that much especially for "virgins" like me.. i believe the experience is worth than the money you can get and the oppurtunities for career growth (hopefully) are endless..
pinoynetwit
Aug 26, 2006, 11:15 AM
I still recall an incident at IBM-Daksh where an applicant pointedly admitted that he went AWOL from his other call center and explained in detail why he did it.....Tinanggap siya ng IBM-Daksh and the person is now aregular employee.
BTW...the person has a very good reason for being AWOL....the interviewer obviously has a good grasp of the pitfalls in this industry and knows when to take a chance in accepting an employee who has this past.
shi_zilin
Aug 27, 2006, 09:47 PM
Thanks Dakshman!
I told the HR during the initial interview that I expect a compensation that's the same or comparable with my previous salary. And that's negotiable depending on the salary range and the benefits package that's available for the position.
Actually, I don't have a good idea what the salary range and benefits are. And i doubt it if anyone would share that info here (though I hope someone would be kind enough to share some info through private messaging).
Could you share some tips on how to negotiate more professionaly and politely? What justifications are good? Does IBM Daksh really consider salary negotiations?
hi... just make sure that you can justify your request if ever you'll ask for more. be smart as well, look beyond the contract. ;)
theExchangeStud
Aug 28, 2006, 08:09 PM
ang bagal magprocess ng daksh ng allowance ng kanilang intern!
IBMer
Aug 29, 2006, 05:15 PM
ang bagal magprocess ng daksh ng allowance ng kanilang intern!
Hi theExchangeStud,
Can you send me a PM with your name so we can look into it.
Thanks.
IBMer
Aug 29, 2006, 06:51 PM
Hi Pexers,
IBM Daksh is looking for qualified candidates to fill in our Support and Leadership openings (Corporate and Operations position)
Just send your resume to hotcareers@daksh.com.ph
Please indicate in the subject line the position you are applying for.
Thanks.
dynomitemachine
Aug 31, 2006, 01:13 AM
Anybody know anyting about the Online Photo Publishing opening that they have in the newspapers? What exactly will you be doing and what's the pay range?
shi_zilin
Sep 12, 2006, 11:18 PM
Thanks Dakshman!
I told the HR during the initial interview that I expect a compensation that's the same or comparable with my previous salary. And that's negotiable depending on the salary range and the benefits package that's available for the position.
Actually, I don't have a good idea what the salary range and benefits are. And i doubt it if anyone would share that info here (though I hope someone would be kind enough to share some info through private messaging).
Could you share some tips on how to negotiate more professionaly and politely? What justifications are good? Does IBM Daksh really consider salary negotiations?
Finally. After 2 and half months of waiting, I'm in! I officially started as an IBM Daksh employee yesterday (monday) --- just three days after I signed the job offer.
the offer is good. in fact, it was better than what i expected. But another important thing that led me to accept the job is the enthusiastic and accommodating attitude of the recruitment specialist who handled my application. She always wore a smile and was open to my several questions. She was particularly sensitive to my concerns and even offered to communicate with me via email and SMS. This was a little beyond her usual routine and I really found the experience a little inspiring and humbling.
If the people from recruitment are like her, I guess most of the organization will be the same. And that would definitely be a great. :bashful:
tugmolodun
Sep 17, 2006, 04:54 AM
IBMer, I applied last June and was given an offer. I have to refuse it because of personnal reason. Any way I can re-apply or reopen my application from June?
Please advise.
Thanks!
IBMDude
Sep 18, 2006, 08:23 AM
Finally. After 2 and half months of waiting, I'm in! I officially started as an IBM Daksh employee yesterday (monday) --- just three days after I signed the job offer.
the offer is good. in fact, it was better than what i expected. But another important thing that led me to accept the job is the enthusiastic and accommodating attitude of the recruitment specialist who handled my application. She always wore a smile and was open to my several questions. She was particularly sensitive to my concerns and even offered to communicate with me via email and SMS. This was a little beyond her usual routine and I really found the experience a little inspiring and humbling.
If the people from recruitment are like her, I guess most of the organization will be the same. And that would definitely be a great. :bashful:
What's her name?
dickie
Sep 19, 2006, 09:18 AM
Hmmm.....got a job offer from IBM Daksh for a pioneering account. Here's the thing during the job offer session this guy told me " I can only offer you 15.5k a month" (Too low! but anyway let's see the whole package and I might consider). After two hours, I got a copy of the contract, ngek! 14.5k ang nakalagay. What the f***? Anu yun? Bad faith kaagad. Btw, Daksh has 1k food and 1k transpo allowance plus 15% night diff.
Eto pa according to the contract "You are required to work 48 hours a week" So sabi ko "meaning 8 hours for 6 days?" Answer: Hindi daw po! 5 days x 8 hours lang, but if required mag overtime for 8 hours in a week, WLANG Bayad since 48 hrs. naman talaga dapat yung required work hours.
So I decided to forego the signing instead. Accenture na lang ako if ever I'll pursue a career in a call center why?
Only they have:
*P150/day food and transpo allowance.
*1k/per month medicine/dental/optical allowance (reimbursable and cummulative) a total of 12k a year.
*40 hours work week lang.
*HMO coverage on DAY ONE. Sa IBM Daksh after product training pa.
*HMO subsidy for dependents.
*GUARANTEED 14 months pay!
*Christmas Gift Check from Rustans worth 3k.
And most of all a stable culture that promotes career growth for the deserving. =) Sa'n ka pa?
IBMer
Sep 19, 2006, 08:36 PM
Hmmm.....got a job offer from IBM Daksh for a pioneering account. Here's the thing during the job offer session this guy told me " I can only offer you 15.5k a month" (Too low! but anyway let's see the whole package and I might consider). After two hours, I got a copy of the contract, ngek! 14.5k ang nakalagay. What the f***? Anu yun? Bad faith kaagad. Btw, Daksh has 1k food and 1k transpo allowance plus 15% night diff.
Eto pa according to the contract "You are required to work 48 hours a week" So sabi ko "meaning 8 hours for 6 days?" Answer: Hindi daw po! 5 days x 8 hours lang, but if required mag overtime for 8 hours in a week, WLANG Bayad since 48 hrs. naman talaga dapat yung required work hours.
So I decided to forego the signing instead. Accenture na lang ako if ever I'll pursue a career in a call center why?
Only they have:
*P150/day food and transpo allowance.
*1k/per month medicine/dental/optical allowance (reimbursable and cummulative) a total of 12k a year.
*40 hours work week lang.
*HMO coverage on DAY ONE. Sa IBM Daksh after product training pa.
*HMO subsidy for dependents.
*GUARANTEED 14 months pay!
*Christmas Gift Check from Rustans worth 3k.
And most of all a stable culture that promotes career growth for the deserving. =) Sa'n ka pa?
Hi dickie - Thanks for applying. We wish you the best in your chosen company. We hope you made the right decision.
IBMer
IBMer
Sep 19, 2006, 08:40 PM
IBMer, I applied last June and was given an offer. I have to refuse it because of personnal reason. Any way I can re-apply or reopen my application from June?
Please advise.
Thanks!
Hi tugmolodun,
Please send me a PM stating your name and the position that you're beng considered for.
We'll look into it and see if we can re-activate your file.
IBMer
dickie
Sep 20, 2006, 09:11 AM
Hi dickie - Thanks for applying. We wish you the best in your chosen company. We hope you made the right decision.
IBMer
Hi, IBMer. Declined the offer, thanks for entertaining my application. Hope to work with IBM/Daksh in the future though. =)
Papichulo168
Sep 20, 2006, 10:19 AM
Ganyan ba talaga hiring process sa Daksh? Buwan ang binibilang? Patay! I applied there 2 weeks ago so baka sa November pa ako maha-hire?
Okay lang. I need the vacation!
dickie
Sep 20, 2006, 10:26 AM
Hindi ata, based on my experience they do one day hiring. I applied last Saturday--- Initial interview, exam, oral assessment, final interview + additional exam (account) specific, lastly job offer all in one day.
they'd tell you naman if you pass or not eh, if sabi tatawagan ka after the final interview --- malamang di ka pumasa.
jazzy
Sep 20, 2006, 11:38 AM
There is no problem in following up your application. If they you think it is taking too long as expected. Though, i had several experiences in different companies with inefficient HR.
______________________________________
Megatipid.com - ang Website ng mga Wais!
www.megatipid.com
chrazel
Sep 20, 2006, 11:33 PM
Hindi ata, based on my experience they do one day hiring. I applied last Saturday--- Initial interview, exam, oral assessment, final interview + additional exam (account) specific, lastly job offer all in one day.
they'd tell you naman if you pass or not eh, if sabi tatawagan ka after the final interview --- malamang di ka pumasa.
as per my experience, napadaan lang ako sa ibm-daksh after applying in a nearby call center, twas past 3 in the afternoon. initial interview, then exam. mejo late na rin, so was told to comeback the next day for the phone sim. after ng phone sim, final interview. after nung final interview, tatawagan na lang daw ako, kasi nga ala pang openning for the email sup account. after more than 3 weeks, tumawag nga sila for the job offer.*okay*
btw, was given better than i asked for... orientation namin sa sat then start ng training sa monday.
pinoynetwit
Sep 21, 2006, 10:13 AM
Chrazel, sa EDSA Central yung account mo na email ano? Mabait HR ng Daksh...systematic and orderly ang process.
You were given better than you asked for...hmmm mukhang nag-adjust na sila ng pay scale. May performance bonus system sila dyan....stack ranking system. Sana magkaroon rin ng 14th. month pay ahihihihi.
chrazel
Sep 21, 2006, 11:06 AM
^ yup sa edsa central nga.
pinoynetwit
Sep 21, 2006, 04:48 PM
Ahhh alam ko yung account na yun... Maganda yang lugar na yan...mura pa ulam...kung day shift ka.
xhris
Sep 22, 2006, 09:07 PM
hehehehe! masaya sa IBM. :) refer a friend naman kayo! we have openings. hehehe!
DJ_yAn
Sep 23, 2006, 02:59 AM
ano mga accounts sa IBM Daksh?
pwede kaya undergrad dito?
Tr3bh0r
Sep 27, 2006, 05:28 PM
galing dito - one day processing. kahit na whole day ka maghihintay, alam mo na agad result! sulit and hintay. no more anxiously waiting for call, unlike others na bibitinin ka talaga. dito pag ok ka at may opening sila, pasok na agad!
bait pa ng mga peeps. from the guards to the lobby ladies even hr officers. iba dyan ang antipatiko hmp should i mention which call centers? hehe
so kudos to you guys!
excited na nga ako mag work dito, although may konti pa akong kelangan ayusin sa current employer, you know, for smooth transition hehe
:hippie:
salbakuta02
Sep 28, 2006, 07:49 AM
hello guys!!!!
meron bang taga-Thomson dito? paano ba yan? see you next week sa PBCom Tower sa Makati hehehehe :D dun na kami!!!
xhris
Sep 28, 2006, 06:18 PM
galing dito - one day processing. kahit na whole day ka maghihintay, alam mo na agad result! sulit and hintay. no more anxiously waiting for call, unlike others na bibitinin ka talaga. dito pag ok ka at may opening sila, pasok na agad!
bait pa ng mga peeps. from the guards to the lobby ladies even hr officers. iba dyan ang antipatiko hmp should i mention which call centers? hehe
so kudos to you guys!
excited na nga ako mag work dito, although may konti pa akong kelangan ayusin sa current employer, you know, for smooth transition hehe
:hippie:
Thank you :)
pinoynetwit
Sep 29, 2006, 12:06 PM
Totoo yan, malaki ang improvement ng application process sa IBM-Daksh. Ako dati dalawang araw lang[hapon na ako nakarating]. Masarap pa pakain sa orientation!
iv3rson
Sep 29, 2006, 08:13 PM
pwede ba undergrad at wala pang exp sa callcenter **?
tugmolodun
Sep 30, 2006, 09:02 AM
IBMer, i sent you PM.
tugmolodun
Oct 3, 2006, 09:37 AM
anybody working from daskh HR department? i just need to know if somebody can help me out if I can re-activate file? IBMer were are u?
IBMer
Oct 5, 2006, 03:27 PM
Who is IBM Daksh? We started our Manila operations in 2004 and have
grown to a workforce of 1800 by 2005. Our phenomenal growth has led
to the expansion of our operations out of PBCom with the recent
opening of our Recruitment & Training Facility at EDSA Central and
Site 2 at EDSA Square.
Our global footprint has given us the depth and breadth of expertise
in our business as we emerge as the leader in Business Process
Outsourcing (BPO) services. Heralded as the Best Managed Global
Outsourcing Vendor by the Black Book of Outsourcing, we continue to
excel in Customer, Investor and Employee Satisfaction.
Here are the openings for your reference:
HUMAN RESOURCES
- Compensation and Benefits - Associates
- Employee Relations - Associates, Manager
- HRIS - Associates, Assistant Manager
- Performance Management - Associates
RECRUITMENT
- Channel Management - Managers
- Screening and Selection - Associates, Assistant Manager
INFORMATION TECHNOLOGY
- Systems Administrators
- Data Network Specialists
- Technical Support Engineers
- Security Specialist
OPERATIONS
- Operatios Manager (Telecoms, Consumer Banking, Email,Travel
account)
- Team Leader (Telecoms, Consumer Banking, Email,Travel account)
- Customer Care Specialists (Telecoms, Consumer Banking,
Email,Travel account)
WORKFORCE
- Workforce Associates and Assistant Managers (Telecoms, Consumer
Banking, Email,Travel account)
QUALITY
- Transaction Quality (Associates and Manager)
- Strategic Quality (Process Improvement and Six Sigma)
FINANCE AND ACCOUNTING
- Finance and Accounting (Associates)
- Tax and Revenue (Associates and Manager)
For interested candidates, please send your resume to
hotcareers@daksh.com.ph. Please put in the
subject line the position that you're applying for.
IBMer
tugmolodun
Oct 21, 2006, 11:48 PM
hiring pa rin ba ang airline account dito?
kitin15
Oct 22, 2006, 04:58 PM
hi IBMers! i'll be starting my stratified training this monday... hopefully, i would pass this 1 week of training.... but super toxic ako sa pre-employment rqmnts... hayy... un lang... Ü
xhris
Oct 31, 2006, 04:51 PM
good luck kitin 15
ChinEseD0LL
Oct 31, 2006, 07:38 PM
Hello IBMers I'm just wondering what is your opinion on the below letter?
Management has declared the week of October 30 to November 5 as a critical working week.
*
The nation celebrates All Saints Day on Wednesday, November 1. While the government has declared it a Special Non-Working Holiday, it will be “business as usual” for IBM Daksh call center operations on this day. To ensure that we are adequately staffed to serve our clients, Management has likewise declared the entire week starting today up to Sunday, November 5, as a critical working week.
*
All Operations personnel (Customer Care Specialists, Assistant Managers and Operations Managers) are required to report to the office during their assigned shifts this week, including November 1. Those absent due to sickness are required to submit a written explanation to their functional heads (cc: General Manager-Human Resources) on why they failed to report to work. They also need to*submit an original copy of a*medical certificate from any hospital/clinic duly accredited by our*health insurance (Intellicare). The medical certificate should state their specific illness, and that they were not fit to work on the date of their absence. HR will closely scrutinize*these documents*to determine their authenticity. Employees found to have submitted fake/spurious medical certificates will be terminated for dishonesty and serious misconduct after due process has been observed. Employees unable to produce medical certificates from an accredited Intellicare hospital/clinic will be suspended for at least three working days.
*
Management has the sole prerogative to determine whether any other reason (aside from illness) for not reporting to work during the week is valid or not. It will fully exercise this*legal prerogative and*heavily sanction employees*whose reasons are not valid.
*
The law does not require companies to pay employees who do not work on special non-working holidays, i.e. no work, no pay (see attached DOLE Memorandum Circular No. 1). However, IBM Daksh policy provides more than what the law requires. Hence, employees who are not required to render work and do not report to office on November 1 will receive their regular pay.
*
Through this email, Management expects all line managers to cascade this information to their*subordinates. To avoid any miscommunication, we suggest that supervising officers print this email and have all their subordinates acknowledge that they have read and fully understood the implications of being absent on a critical working day.
*
[IMAGE]
-----------------------------------------------------------------------------
Edgardo A.M. Mendoza, Jr.
General Manager-Human Resources
IBM Daksh Business Process Services Phils. Inc.
E-mail: emendoza@daksh.com.ph
ChinEseD0LL
Oct 31, 2006, 07:41 PM
by the way the part in the middle is written in bold letters:
All Operations personnel (Customer Care Specialists, Assistant Managers and Operations Managers) are required to report to the office during their assigned shifts this week, including November 1. Those absent due to sickness are required to submit a written explanation to their functional heads (cc: General Manager-Human Resources) on why they failed to report to work. They also need to submit an original copy of a medical certificate from any hospital/clinic duly accredited by our health insurance (Intellicare). The medical certificate should state their specific illness, and that they were not fit to work on the date of their absence. HR will closely scrutinize these documents to determine their authenticity. Employees found to have submitted fake/spurious medical certificates will be terminated for dishonesty and serious misconduct after due process has been observed. Employees unable to produce medical certificates from an accredited Intellicare hospital/clinic will be suspended for at least three working days.
:grrr: :grrr:
ChinEseD0LL
Oct 31, 2006, 07:46 PM
Who the hell did he think he is ? GOD?!!!
Why are we obligated to give a medical certificate for one day sick leave? Did he really expect us to commute and inhale more pollution just to go to a Intellicare Certified clinic to get a freaking Certificate???
His tone in the letter is very HARSH and RUDE!! Did he think that we are his slave???? What give him the rights to threat us like that???
What a F**** A****le......... :grrr: :grrr: :grrr:
okiedokie
Oct 31, 2006, 11:55 PM
kitin 15 - How was the stratified training? A friend of mine is also going to start sometime soon... So, how was it? Any tips? :)
faipao
Nov 4, 2006, 10:22 PM
who knows renante robinion?
kitin15
Nov 5, 2006, 08:30 AM
kitin 15 - How was the stratified training? A friend of mine is also going to start sometime soon... So, how was it? Any tips? :)
it was really good. my trainer was really nice. tips? unlearn what you've learned before. practice. watch american tv shows/movies. just make sure you wont miss a class, and never be late or there would be "crazy" consequences...hehehe...Ü the training's really fun !!!! it'll be my 2nd week of VA training by monday! yey!!!
chrazel
Nov 5, 2006, 10:29 PM
it was really good. my trainer was really nice. tips? unlearn what you've learned before. practice. watch american tv shows/movies. just make sure you wont miss a class, and never be late or there would be "crazy" consequences...hehehe...Ü the training's really fun !!!! it'll be my 2nd week of VA training by monday! yey!!!
:lol: yeah! training's fun! good thing i always come in early.
xhris
Nov 6, 2006, 06:51 PM
thats nice. enjoy your VA training. :)
salbakuta02
Nov 7, 2006, 08:32 AM
hi!
i've been in this company for nearly 9 months and i'm handling tech. support account. pwede ba akong mag-apply as an HR process officer at IBM Business Services? hindi kaya maka-affect sa contract ko yun?
IBMer, i need some feedback about this.
thanks! :)
ibm_wmys
Nov 7, 2006, 09:13 AM
See below and feel free to PM me for any concerns.
http://whatmakesyouspecial.zoto.com/img/original/e63927a4ecfe77c623f293a59f76481f-.jpg
In the spirit of giving, IBM Daksh offers you a yuletide treat! A signing bonus of Php 10,000* awaits all Customer Care Specialists for our Telecommunications, Consumer Electronics and Travel Accounts.
Come and shop for a sparkling career at our Early Christmas Career Bazaar 2006. Visit our Recruitment Center starting November 6 and treat yourself this Christmas by being part of the leading innovator in Business Process Outsourcing.
Check out our current openings at:
http://siva-sg.jobstreet.com/_ja/jobstreetAssist.asp?companyid=11618
Apply Now
You are invited to our office at:
IBM Daksh Recruitment Center
3rd floor Edsa Central Pavilion
Edsa Cor. Shaw Mandaluyong City
Mondays to Fridays 9am - 8pm
Saturdays 9am - 6pm
Hot Careers Hotline:
(632) 840-60-20
Email:
hotcareers@daksh.com.ph
Work for a company unlike any other.
Because you are NOT like everybody else.
Be an IBMer.
be a Customer Care Specialist for:
Telecommunications
Responsibilities:
Responsible for providing excellent customer service by phone.
Requirements:
-Must have completed 3 years of college education
-Must possess excellent oral and written English communication skills
-Must be adept in computers and various applications
-Willing to work in a fast-paced, dynamic and schedule-shifting environment
-Experience in handling customer service support for telecommunications is an advantage
-Experience in up-selling and cross-selling is an advantage
Consumer Electronics
Responsibilities:
-Responsible for providing excellent customer service and basic technical support by phone.
Requirements:
-Must be a graduate of any 4-year course
-Must possess excellent oral and written English communication skills
-Must be adept in computers and various applications
-Good background in troubleshooting various appliances is an advantage
Travel
Responsibilities:
-Responsible for providing excellent customer service by phone.
Requirements:
-Must be a graduate of any 4-year course
-Must possess excellent oral and written English communication skills
-Must be adept in computers and various applications
-Preferably those with good background in Tourism, Foreign Service, International Studies, and other related courses
-Prior experience in the Travel Industry (i.e. as a reservation agent with good travel training and familiarity with IATA) is an advantage
-Experience in upselling and cross-selling is also an advantage
-Must have high comprehension, must be an active listener, and a critical thinker
* Applies to Direct VA hires only. Other terms and conditions will apply to non-Direct VA hires. Ask our recruiters for more details.
APPLY NOW! Feel free to PM me for any concerns.
Regards,
IBM Daksh Representative
xhris
Nov 11, 2006, 10:52 AM
Apply now. Enjoy people :)
VickyS
Nov 11, 2006, 02:23 PM
pwede ba undergrad at wala pang exp sa callcenter **?
hi iv3rson. for some accounts, we do accept undergrads provided that you must have finished at least 3rd year college.
VickyS
Nov 11, 2006, 02:40 PM
hi!
i've been in this company for nearly 9 months and i'm handling tech. support account. pwede ba akong mag-apply as an HR process officer at IBM Business Services? hindi kaya maka-affect sa contract ko yun?
IBMer, i need some feedback about this.
thanks! :)
hi salbakuta02. u may want to ask your supervisor first regarding this one. it would also depend on your performance for the past 9 months. for other inquiries, you may also get in touch with crt. :)
VickyS
Nov 11, 2006, 02:42 PM
In the spirit of giving, IBM Daksh offers you a yuletide treat! A signing bonus of Php 10,000* awaits all Customer Care Specialists for our Telecommunications, Consumer Electronics and Travel Accounts.
Come and shop for a sparkling career at our Early Christmas Career Bazaar 2006. Visit our Recruitment Center starting November 6 and treat yourself this Christmas by being part of the leading innovator in Business Process Outsourcing.
Check out our current openings at:
http://siva-sg.jobstreet.com/_ja/job...ompanyid=11618
Apply Now
You are invited to our office at:
IBM Daksh Recruitment Center
3rd floor Edsa Central Pavilion
Edsa Cor. Shaw Mandaluyong City
Mondays to Fridays 9am - 8pm
Saturdays 9am - 6pm
Hot Careers Hotline:
(632) 840-60-20
Email:
hotcareers@daksh.com.ph
Work for a company unlike any other.
Because you are NOT like everybody else.
Be an IBMer.
be a Customer Care Specialist for:
Telecommunications
Responsibilities:
Responsible for providing excellent customer service by phone.
Requirements:
-Must have completed 3 years of college education
-Must possess excellent oral and written English communication skills
-Must be adept in computers and various applications
-Willing to work in a fast-paced, dynamic and schedule-shifting environment
-Experience in handling customer service support for telecommunications is an advantage
-Experience in up-selling and cross-selling is an advantage
Consumer Electronics
Responsibilities:
-Responsible for providing excellent customer service and basic technical support by phone.
Requirements:
-Must be a graduate of any 4-year course
-Must possess excellent oral and written English communication skills
-Must be adept in computers and various applications
-Good background in troubleshooting various appliances is an advantage
Travel
Responsibilities:
-Responsible for providing excellent customer service by phone.
Requirements:
-Must be a graduate of any 4-year course
-Must possess excellent oral and written English communication skills
-Must be adept in computers and various applications
-Preferably those with good background in Tourism, Foreign Service, International Studies, and other related courses
-Prior experience in the Travel Industry (i.e. as a reservation agent with good travel training and familiarity with IATA) is an advantage
-Experience in upselling and cross-selling is also an advantage
-Must have high comprehension, must be an active listener, and a critical thinker
* Applies to Direct VA hires only. Other terms and conditions will apply to non-Direct VA hires. Ask our recruiters for more details.
APPLY NOW! Feel free to PM me for any concerns.
ibm_wmys
Nov 13, 2006, 04:06 PM
http://whatmakesyouspecial.zoto.com/img/original/e63927a4ecfe77c623f293a59f76481f-.jpg
PM me for inquiries.
xhris
Nov 15, 2006, 12:08 PM
How are you people?
zell_ff812
Nov 15, 2006, 05:26 PM
*** are the usual training schedules....do u accept students
xhris
Nov 17, 2006, 12:14 PM
In the spirit of giving, IBM Daksh offers you a yuletide treat! A signing bonus of Php 10,000* awaits all Customer Care Specialists for our Telecommunications, Consumer Electronics and Travel Accounts.
Come and shop for a sparkling career at our Early Christmas Career Bazaar 2006. Visit our Recruitment Center starting November 6 and treat yourself this Christmas by being part of the leading innovator in Business Process Outsourcing.
Check out our current openings at:
http://siva-sg.jobstreet.com/_ja/job...ompanyid=11618
Apply Now
You are invited to our office at:
IBM Daksh Recruitment Center
3rd floor Edsa Central Pavilion
Edsa Cor. Shaw Mandaluyong City
Mondays to Fridays 9am - 8pm
Saturdays 9am - 6pm
Hot Careers Hotline:
(632) 840-60-20
Email:
hotcareers@daksh.com.ph
Work for a company unlike any other.
Because you are NOT like everybody else.
Be an IBMer.
be a Customer Care Specialist for:
Telecommunications
Responsibilities:
Responsible for providing excellent customer service by phone.
Requirements:
-Must have completed 3 years of college education
-Must possess excellent oral and written English communication skills
-Must be adept in computers and various applications
-Willing to work in a fast-paced, dynamic and schedule-shifting environment
-Experience in handling customer service support for telecommunications is an advantage
-Experience in up-selling and cross-selling is an advantage
Consumer Electronics
Responsibilities:
-Responsible for providing excellent customer service and basic technical support by phone.
Requirements:
-Must be a graduate of any 4-year course
-Must possess excellent oral and written English communication skills
-Must be adept in computers and various applications
-Good background in troubleshooting various appliances is an advantage
Travel
Responsibilities:
-Responsible for providing excellent customer service by phone.
Requirements:
-Must be a graduate of any 4-year course
-Must possess excellent oral and written English communication skills
-Must be adept in computers and various applications
-Preferably those with good background in Tourism, Foreign Service, International Studies, and other related courses
-Prior experience in the Travel Industry (i.e. as a reservation agent with good travel training and familiarity with IATA) is an advantage
-Experience in upselling and cross-selling is also an advantage
-Must have high comprehension, must be an active listener, and a critical thinker
* Applies to Direct VA hires only. Other terms and conditions will apply to non-Direct VA hires. Ask our recruiters for more details.
red_apple
Nov 20, 2006, 09:10 AM
those who are interested to apply for email support, please pm me. i'll forward your resumes to the recruitment team.
xhris
Nov 23, 2006, 12:31 PM
hehehe! IBM Daksh The best BPO company :)
ibm_wmys
Nov 23, 2006, 03:23 PM
Yes! I love being an IBMer!
salbakuta02
Nov 23, 2006, 11:45 PM
helo guys!!!
ang saya-saya wala kami shift today pero we attended our training graduation oif waves 3-10 (btw, im from wave 2 hehehe) katatpos lang ng party sa Metrowalk. we had been able to sign in our attendance sheet at least para proof na umattend kami hehehehe :D
ryz
Nov 24, 2006, 01:08 PM
me openning po ba ang eBay account nyo?..do you guys have any idea how much is the starting salary?..and is it pure email or calls..galing din kase ako eBay pero sa ibang company..
dunhillgirl
Nov 24, 2006, 01:42 PM
me openning po ba ang eBay account nyo?..do you guys have any idea how much is the starting salary?..and is it pure email or calls..galing din kase ako eBay pero sa ibang company..
pasaway ka talaga, rebecca jenkins!:bop:
ibm_wmys
Nov 24, 2006, 07:26 PM
http://whatmakesyouspecial.zoto.com/img/original/7fa1597d0bcb3d488a6c879ff7c00edc-.jpg
In the spirit of giving, IBM Daksh offers you a yuletide treat! A signing bonus of Php 10,000* awaits all Customer Care Specialists for our Telecommunications, Consumer Electronics and Travel Accounts.
Come and shop for a sparkling career at our Early Christmas Career Bazaar 2006.
Visit our Recruitment Center starting November 6 and treat yourself this Christmas by being part of the leading innovator in Business Process Outsourcing.
Check out our current openings at:
http://siva-sg.jobstreet.com/_ja/jobstreetAssist.asp?companyid=11618
Apply Now
You are invited to our office at:
IBM Daksh Recruitment Center
3rd floor Edsa Central Pavilion
Edsa Cor. Shaw Mandaluyong City
Mondays to Fridays 9am - 8pm
Saturdays 9am - 6pm
Hot Careers Hotline:
632) 840-60-20
Email:
hotcareers@daksh.com.ph
Work for a company unlike any other.
Because you are NOT like everybody else.
Be an IBMer.
* Applies to Direct VA hires only. Other terms and conditions will apply to non-Direct VA hires. Ask our recruiters for more details.
xhris
Nov 27, 2006, 04:43 PM
In the spirit of giving, IBM Daksh offers you a yuletide treat! A signing bonus of Php 10,000* awaits all Customer Care Specialists for our Telecommunications, Consumer Electronics and Travel Accounts.
Come and shop for a sparkling career at our Early Christmas Career Bazaar 2006.
Visit our Recruitment Center starting November 6 and treat yourself this Christmas by being part of the leading innovator in Business Process Outsourcing.
Check out our current openings at:
http://siva-sg.jobstreet.com/_ja/job...ompanyid=11618
Apply Now
You are invited to our office at:
IBM Daksh Recruitment Center
3rd floor Edsa Central Pavilion
Edsa Cor. Shaw Mandaluyong City
Mondays to Fridays 9am - 8pm
Saturdays 9am - 6pm
Hot Careers Hotline:
632) 840-60-20
Email:
hotcareers@daksh.com.ph
Work for a company unlike any other.
Because you are NOT like everybody else.
Be an IBMer.
* Applies to Direct VA hires only. Other terms and conditions will apply to non-Direct VA hires. Ask our recruiters for more details.
ibm_wmys
Nov 29, 2006, 04:36 PM
IBM Daksh is looking for:
Thai Speaking Customer Care Specialists
for our Consumer Manufacturing Account
Responsibilities:
- Responsible for providing excellent customer care service by phone on a 24/7 basis.
Requirements:
- Must be a graduate of any 4-year course
- Must possess excellent oral and written English and Thai communication skills
- Must be adept in computers and various applications
- Background in HR is an advantage
- POSITION IS ONLY AVAILABLE TO CANDIDATES WHO SPEAK THAI
THIS IS FOR IMMEDIATE HIRING.
For all interested applicants, you can drop by our Recruitment Headquarters at the 3rd Level EDSA Central Pavilion, EDSA Corner Shaw Boulevard, Mandaluyong City.
or e-mail your resumes to hotcareers@daksh.com.ph or jpineda@daksh.com.ph (for direct processing)
You may also call our Recruitment Hotline at 840-6020 for further inquiries.
Work for a company unlike any other.
Because you are NOT like everybody else.
Be an IBMer.
http://whatmakesyouspecial.zoto.com/img/600x800x1/f9d04119260b33fa3e441667aa64d07a.jpg
xhris
Dec 4, 2006, 10:22 AM
In the spirit of giving, IBM Daksh offers you a yuletide treat! A signing bonus of Php 10,000* awaits all Customer Care Specialists for our Telecommunications, Consumer Electronics and Travel Accounts.
Come and shop for a sparkling career at our Early Christmas Career Bazaar 2006.
Visit our Recruitment Center starting November 6 and treat yourself this Christmas by being part of the leading innovator in Business Process Outsourcing.
Check out our current openings at:
http://siva-sg.jobstreet.com/_ja/job...ompanyid=11618
Apply Now
You are invited to our office at:
IBM Daksh Recruitment Center
3rd floor Edsa Central Pavilion
Edsa Cor. Shaw Mandaluyong City
Mondays to Fridays 9am - 8pm
Saturdays 9am - 6pm
Hot Careers Hotline:
632) 840-60-20
Email:
hotcareers@daksh.com.ph
Work for a company unlike any other.
Because you are NOT like everybody else.
Be an IBMer.
* Applies to Direct VA hires only. Other terms and conditions will apply to non-Direct VA hires. Ask our recruiters for more details.
ibm_wmys
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Nov 27, 2006, 04:43 PM #993
xhris
Member
Join Date: Nov 2005
Posts: 156 In the spirit of giving, IBM Daksh offers you a yuletide treat! A signing bonus of Php 10,000* awaits all Customer Care Specialists for our Telecommunications, Consumer Electronics and Travel Accounts.
Come and shop for a sparkling career at our Early Christmas Career Bazaar 2006.
Visit our Recruitment Center starting November 6 and treat yourself this Christmas by being part of the leading innovator in Business Process Outsourcing.
Check out our current openings at:
http://siva-sg.jobstreet.com/_ja/job...ompanyid=11618
Apply Now
You are invited to our office at:
IBM Daksh Recruitment Center
3rd floor Edsa Central Pavilion
Edsa Cor. Shaw Mandaluyong City
Mondays to Fridays 9am - 8pm
Saturdays 9am - 6pm
Hot Careers Hotline:
632) 840-60-20
Email:
hotcareers@daksh.com.ph
Work for a company unlike any other.
Because you are NOT like everybody else.
Be an IBMer.
* Applies to Direct VA hires only. Other terms and conditions will apply to non-Direct VA hires. Ask our recruiters for more details.
freshbabe
Dec 16, 2006, 04:11 PM
Can The Applicant Pick Which Site
He/ She Prefers To Work???
Accessibility Reasons....
Honestly Sa Makati Site Ang Target Ko...
freshbabe
Dec 16, 2006, 04:12 PM
basic Pay??? Offered???
For The 3 Accounts???
pinoynetwit
Dec 16, 2006, 05:36 PM
rebecca jenkins,
yung email account ng daksh pagkakaalam ko nagtaas ng base pay[syempre may bubwit ako dyan sa IBM-Daksh dahil dyan ako galing dati before Sutherland] so as to be able to compete with the pay of other email accounts in other call centers. Masasabi ko lang merong performance based bonus ang IBM-Daksh email account na napasukan ko dati kaya relatively competitive na rin ang pay with the present structure.
Best site pa rin ang EDSA Central...pwedeng mamalengke after shift! Paglabas mo Mall at Wet and dry market.
xhris
Dec 19, 2006, 12:23 PM
thanks pinoynetwit :)
xhris
Dec 22, 2006, 10:18 PM
mukhang tahimik ang mga IBMER'S Hehehe!
ninjathet0312
Dec 23, 2006, 04:16 AM
grabe naman yan!!!! wala bang escalation process jan? No wonder ang taas ng attrition rate ng mga agents jan...if employees were able to produce med certs on their "sick dates," then it's a big JOKE! pano kung talagang simpleng lagnat lang? it doesnt take a genius to know that a body temperature more than 37.5 degrees is no longer normal.... naku naman. ano bang klaseng policy yan!
by the way the part in the middle is written in bold letters:
All Operations personnel (Customer Care Specialists, Assistant Managers and Operations Managers) are required to report to the office during their assigned shifts this week, including November 1. Those absent due to sickness are required to submit a written explanation to their functional heads (cc: General Manager-Human Resources) on why they failed to report to work. They also need to submit an original copy of a medical certificate from any hospital/clinic duly accredited by our health insurance (Intellicare). The medical certificate should state their specific illness, and that they were not fit to work on the date of their absence. HR will closely scrutinize these documents to determine their authenticity. Employees found to have submitted fake/spurious medical certificates will be terminated for dishonesty and serious misconduct after due process has been observed. Employees unable to produce medical certificates from an accredited Intellicare hospital/clinic will be suspended for at least three working days.
:grrr: :grrr:
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