IBM Daksh

[Chinese_BigMac]

Mga tol!

Anu bang dresscode sa Daksh?

Thanks!

[xhris]

we dont have dress code but syempre yung okay naman. bawal ang slipers. but dont worry mababait naman ang mga tao sa Daksh. hehehe! :)

[r_yan_hindi_n]

OT: pag magpapasa ka ba ng resume online, kelangan i-include mo dun *** position na aaplyan mo? what if wala ka nmn specific na position na gusto, i mean para sayo is kung ano lang yung available, tatanggapin mo... pano un pag ganon?

thnx!

(or tlgng sila ang mag-aassign sayo ng position mo once na mevaluate ka na nila?) help!

[drakma]

hi daksh peepz

[Chinese_BigMac]

guys any feedbacks about Daksh's employee engagement activities? :) I'm planning to apply for the Asst. Manager post for that dept e!

[xhris]

hi drakma. madami activities eh. lahat masaya. hehehe! :)

[drakma]

@xhris sa eBaY ka di ba?

Malapit na Summer sana matuloy na yung Beach Party yung di natuloy nung isang taon.

[drakma]

guys any feedbacks about Daksh's employee engagement activities? :) I'm planning to apply for the Asst. Manager post for that dept e!

Magandy culture sa daksh me party every 3 months and me GBTL..GayBisex and so on...

[drakma]

guys any feedbacks about Daksh's employee engagement activities? :) I'm planning to apply for the Asst. Manager post for that dept e!

Magandy culture sa daksh me party every 3 months and me GBTL..GayBisex and so on...and maraming activities sa office

[xhris]

@xhris sa eBaY ka di ba?

Malapit na Summer sana matuloy na yung Beach Party yung di natuloy nung isang taon.

Nope im not from eBay. :) Yup sana matuloy ang beach party :)

[yahooo0]

I heard super baba daw ang basic dito... ganoon ba talaga ka kuripot mga indian? 12K daw yung basic?

[grinchblood]

The mod should rename this thread to IBM Daksh.

I'm a new employee, about to finish my product training and here's my take on the company:

Hiring Process - Very good. I walked-in at their Recruitment and Training Center at Edsa Central Pavilion 3rd floor and logged-in at 3pm. The whole process took only three hours. I was offered the job at 6pm (although the job offer itself was presented the following day). The CRT (Central Recruitment) team is very efficient, and friendly. There are 3 phases in the training...the speaking test, written&typing test (iq and typing tutor), and the final interview (telephone skills test and interview). For each phase, the batch of applicants (in our case 6) will be constantly trimmed. Slips will be given to those who didn't make it saying that they can re-apply after a certain period of time. In the end only 2 of us were hired. I was really surprised because my sister applied in the company summer of last year...and it was a mess according to her. A lot of miscommunication...delays.. most applicants had to wait for hours. I guess they improved.

Voice and Accent Training - Very good. Our trainer was very strict about the English Only Policy and would make his class both fun and informative. What I like about him is that he would really focus on each individual's weakness points. Whenever someone would mispronounce a word, he wouldn't stop until that person finally corrects his/her pronunciation/stress/diction. I guess you really have to hire competent trainers in order to have competent agents. I've come to know some of their trainers..and from what I hear and see..they're all competent.

Pay - Good. Well, if you happen to read past posts, somebody here said that the pay isn't necessarily the highest, but it is above average. True enough, the pay that was offered to me wasn't exactly sky-high, but the benefits that go with it are very good. 15% night diff, meal and transpo allowance, perfect attendance award, medical and life insurance and performance bonus. What made me sign-up with IBM-Daksh is the name itself (IBM)..and its accounts which I think are stable ones (Sprint, United, Thomson, etc).

Environment - Very good. The Training and Recruitment Center is very conducive to learning..very clean and cold. The office furnitures are modern (especially the seats of the recruitment center). There are a lot of training rooms and the security is very strict. There is pantry where the food is cheap and there are free coffee and drinks. Restrooms are constantly cleaned and all in all the whole place is orderly.

Product Training - We had an American trainer which made the whole product training very credible. Coming from the American company itself...the trainer was very efficient and would answer whatever question about the account.

Career Path/Training - Very promising. IBM Daksh has a career development program called Six Sigma..and it's like an Executive Program for MBA students of top schools where you'll be certified to be a master or an expert for various project in different levels (yellow belts to black belts). I'm still a trainee now, and I'd like to think that one day I'll be one of the Six Sigma participants. There are also various trainings that employees constantly undergo..I think the company really invests in skills enhancement/upgrading to make them more competitive.

Ok, enough of the good ones..let's see the not-so-good ones:

Payroll - Very bad. They have 2 attendance systems (Sagacity and Weblogin)..and both are unrealiable. I've heard from many employees who are waves apart from us that salary disputes are a common thing in IBM Daksh..and that sometimes it would take months before it'll be credited back to your pay. The logging systems are always DOWN and you'd have to call IT department each time to have it reset. Which badly affects your pay coz they don't respond fast.

Production floor - Satisfactory. I've been to other call centers, and I can say that employee stations in Daksh (especially in Edsa Square) is very small and crowded. Desks are small and there's not much space to write and organize your stuff. The Edsa Square work area is like a MAZE where you'll have to walk a lot of directions just to get to your workstation. I'm really afraid of emergencies like fires and earthquakes. There is a pretty good chance that stampedes may occur since the hallways are very narrow and some of them have downward angles (does ULTRA entrance ring a bell?).

Anyway, I'm still new and I'll update you guys once I'm endorsed in production. In the meantime, I can say that I'm enjoying my training and look forward to finally accepting calls from customers. I hope this gives you an idea about the company.

[xhris]

The mod should rename this thread to IBM Daksh.

I'm a new employee, about to finish my product training and here's my take on the company:

Hiring Process - Very good. I walked-in at their Recruitment and Training Center at Edsa Central Pavilion 3rd floor and logged-in at 3pm. The whole process took only three hours. I was offered the job at 6pm (although the job offer itself was presented the following day). The CRT (Central Recruitment) team is very efficient, and friendly. There are 3 phases in the training...the speaking test, written&typing test (iq and typing tutor), and the final interview (telephone skills test and interview). For each phase, the batch of applicants (in our case 6) will be constantly trimmed. Slips will be given to those who didn't make it saying that they can re-apply after a certain period of time. In the end only 2 of us were hired. I was really surprised because my sister applied in the company summer of last year...and it was a mess according to her. A lot of miscommunication...delays.. most applicants had to wait for hours. I guess they improved.


hehehe! thank you for the feedback.

[pinoynetwit]

I heard super baba daw ang basic dito... ganoon ba talaga ka kuripot mga indian? 12K daw yung basic?

Pagkakalam ko tinaas na ang base pay.

[xhris]

hello ibmers :)

[Tr3bh0r]

hi!

tanong ko lang ano procedure pag gusto magpa lipat ng account?

meron bang requirements in terms of tenure, metrics, etc?

still testing the waters in one of IBMD's toughest account dito sa pbcom site, e ayoko na lumipat ng company so better yet magpalipat na lang ng account.

anyways pls PM me about the details of the CONSUMER BANKING account. bago lang ba ito sa atin?

thanks

:hippie:

[girlrock]

to IBM HR peeps,ask ko lan if you still have training schedules s feb. for travel accounts?(pls specify if its a mileage or reservations)
hr told me that they will have trainings on mileage this jan 27 and reservations on feb 3.. i was thinking if meron p other scheds this feb kc baka di pa ako pwede for the above dates e. thanks po s mg rereply :)

[yaniyahniyanee]

girlrock, for mileage, that's the only sked for training this month. i dunno if there'd be another one by february. :)

[xhris]

IBM'ers Musta kayo? :)

[freshbabe]

grabee... nakapagmedical na ko't lahat saka sasabihin
NG HR PEEPS na FULL NA YUNG ACCOUNT..... :rolleyes:

technically passed na ko sa final interview... (edsa central)
sabay may interview pa daw sa ops. manager (pbcom mkti) ng account na yun...

eh.... dun lang sa account na yun ako considered....
sabay cancelled ang interview (ops. manager sa PBCOM) at full na daw ang account...:eek:

pagkatapos akong makuhanan ng dugo :rotflmao:
at bumyahe pa sa PBCOM... ganun lang??? :rolleyes:

[blueturquoise]

Work for a company unlike any other.
Because you're not like anybody else.
Be an IBMer.

OPENINGS:

Customer Care Specialists for our Commonwealth-based Account

Qualifications:


Must be a graduate of any 4-year course.
Work experience in Architecture, Interior Design or Civil Engineering will be an advantage. Fresh Graduates are welcome to apply.
Must possess excellent command in both oral and written English
Must be proficient in the use of computers and various applications
Must have excellent comprehension and listening skills.
Must willing work in a fast-paced, dynamic and schedule-shifting environment


Bring an updated copy of your resume at the 3rd Level, EDSA Central Pavilion, EDSA cor. Shaw Blvd, Mondays to Fridays, 9AM to 6PM. Or send your resumes to jpineda@ph.daksh.com

[grinchblood]

Hey Daksh IBMers! See you at the BTO Day in PICC this Sunday!

IBM Daksh Annual BTO Day
Sunday, 28 January 2007
PICC Forums 2 and 3

Hosts: Drew Arellano and Bianca Gonzales
Guest Performers: Rico Blanco of Rivermaya
Chad and Yeng Constantino of Pinoy Dream Academy
Gian Magdangal and Mau Marcelo of Philippine Idol


Outfit: Red or Black Smart Casual

[xhris]

Hey Daksh IBMers! See you at the BTO Day in PICC this Sunday!

IBM Daksh Annual BTO Day
Sunday, 28 January 2007
PICC Forums 2 and 3

Hosts: Drew Arellano and Bianca Gonzales
Guest Performers: Rico Blanco of Rivermaya
Chad and Yeng Constantino of Pinoy Dream Academy
Gian Magdangal and Mau Marcelo of Philippine Idol


Outfit: Red or Black Smart Casual


Ok see you and enjoy! :)

[mikeymanzz]

Fellow IBM'ers :

Red Carpet Gala Event yung BTO Party natin sa PICC.

as usual - paparazzi will be there :D

[michelles]

hello! would like to ask feedback on your travel account, ok ba dyan? would like to know if ano yung scope ng work ng agent, may specific agent ba for a specific program o universal csr talaga from reservations, mileage, etc.

gusto ko lang po sana malaman before i apply. thanks

[mikeymanzz]

@michelles: it's specific per LOB / queue-wise. If you're just for Res - then it's only Res. If you're for Mileage Plus then Mileage Plus. If you're for baggage then you're for baggage (exactly!) and so on and so forth...

[danicalstix]

any feedback on the email/chat support for internet shopping portal post at ibm daksh makati? thanks :)

[xhris]

hello people

[r_69_e]

Hello! May openings ba kayo jan? especially sa events? pwede ko na bang palitan si xhris? :glee:

:wave: IBMers

[pinoynetwit]

Oyyyy may opening na namn dun sa account kong pinanggalingan nakita kosa Jobstreet. Hiiiiii!!!!!!!!!!!!! Nasa PBcom na daw kayo at wala na sa Edsa Central[mas magandang site dahil andaling mamalengke].

[Wu]

we dont have dress code but syempre yung okay naman. bawal ang slipers. but dont worry mababait naman ang mga tao sa Daksh. hehehe! :)

Two days a week naka tsinelas lang ako...

Daksh has a very good culture, masaya mag work at maganda ang support nila sa agents...

regarding payroll/attendance problem login... la naman problema, you have to watch/monitor lang yung entries mo... just to make sure na ok ito during cut off...

[titu]

what do u guys think about the fact that the center is run by indians? kamusta sila? y do they have indians as the head of all accounts?

[titu]

who do u think was the hottest in da party????

[IceAngel]

any feedback on the email/chat support for internet shopping portal post at ibm daksh makati? thanks :)

Simpleng sagot: petiks. XD

And from my knowledge e-mail and chat support for this particular account is based in Edsa Central, not Makati. :)

[grinchblood]

Yup there are Indians in IBM Daksh (management and production floor). They're nice and very professional to all employees...nationality shouldn't be an issue at all and we should be thankful also to them for bringing the company here.

I'm enjoying my stay in the company! There is a culture of friendliness and professionalism. I'm just afraid that we might be transferred to Commonwealth..oh no. I love working in the Crossing area..very strategic ang location. I might resign if we'll be transferred to Commonwealth huhu.

[Kingswood.condo]

guys u might be interested in this.few slots left!

*okay* Share a Condo in Makati (with 1st Class Amenities!)as low as 2800/month!limited slots

--------------------------------------------------------------------------------

********************************
Newest Update as Of Feb. 13,2007
********************************


Kingswood Share a Condo- Pasong Tamo
(Walking Distance to AYALA-MAKATI CBD thru Makati Fire Substation)

Inclusive of Lights,H20,Association Dues,Pool and Tennis Court Usage,Gym Subscription(upon Lessor's approval),helper's fee.Some of my units include free wifi access.

For new clients, condo sharing is the most practical way for you to minimize your monthly finances and to live in luxury/comfort. Here are some reasons why i recommend condo sharing together with the perks/inclusions that we are offering:

--> The unit is 3-5mins away from the Makati Central Business District,thus,you'll save time and transportation expenses.

--> Our unit has spacious and fully furnished sala for you to accept visitors and kitchen for you to be able to prepare your own food.

--> Our occupants have the privilege of availing our exclusive laundry service (3X a/week) at minimal price of 25pesos/kilo. Laundry rates in the area costs 35/kilo.

--> When it comes to accessibility, transportation is available 24 hours. Therefore, it's an advantage for those who are working in call centers or working for overtime.

--> Clubhouse/function hall is available for a minimal fee during special ocassions.

--> Unlimited usage of pool from 6am to 10pm. Tennis court is also available for use.

--> 24 Hour security. Every room is equipped with water sprinklers.

--> Inclusive of lights and h20 charges.

--> Only 6months minimum contract. One month advance and two months deposit.

--> All residents are well-screened before accepted. You can assure that all the residents are very professional to deal with.

--> All in all, you'll become independent.

--> Generators are available in case of blackouts. Water supply is strong.

--> Live in comfort at a very affordable monthly rates.

--> Every unit in Kingswood has 77 square meters. All are designed with a common living and dining room.

--> I always post actuals pics so you'll have an idea on what to expect.

CONDO FACILITIES and AMENITIES
Excellent Property Management Staff
Nice Overlooking View at Night
No Curfew
Strong Water Supply
24-Hour Security Force
Automatic heat/smoke detection and fire sprinkler system
Stand-By Generator
Trellis Promenade
Gazebo
Swimming Pool
Clubhouse
Tennis Court

Unit Inclusions:
Rooms are Semi Furnished (Bed/s, Cabinets, Wall Fan, etc)
Common Kitchen Area (Stove, Ref, Rice Cooker, etc.)
Common Dining Area (Dining Table, Chairs, etc.)
Common Living Area (Sofa, Cable TV, etc.)
Common Utility Area
We have an exclusive laundry service provider at 25/kilo compared to the laundry rate adjacent to Kingswood at 35/kilo.

*************************************
(newly renovated unit)- AVAILABLE by Jan15,'07
*************************************
-unit is newly painted!

(Non-Airconditioned unit for GUYS)

Room A [4slots taken](no vacancies)
Shared Room (Quad Room) ...........P 3,000/person/mo
(Inclusive of Rent+Electricity+Water+Condo Dues+Pool Usage)

Room B [2 slots left]
Shared Room (Twin Room) ...........P 4,000/person/mo
(Inclusive of Rent+Electricity+Water+Condo Dues+Pool Usage+Gym) (rate is 7k if a tenant decides to take the whole room for single occupancy)

Room C [2 slots left]
Shared Room (Twin Room) ...........P 4,000/person/mo
(Inclusive of Rent+Electricity+Water+Condo Dues+Pool Usage+Gym) (rate is 7.5k if a tenant decides to take the whole room for single occupancy.this room is slightly bigger than Room B)

Room D [ Available]
Individual Room (Solo) ...........P 4,500/person/mo
-This individual room comes with its own CR.
(Inclusive of Rent+Electricity+Water+Condo Dues+Pool Usage)

Room E [ Available]
-this extension room is slightly bigger than Room D
Individual Room (Solo) ...........P 4,500/person/mo
(Inclusive of Rent+Electricity+Water+Condo Dues+Pool Usage)

Room AA [2 slots left]
Shared Room (Twin Room) ...........P 2,800/person/mo
(Inclusive of Rent+Electricity+Water+Condo Dues+Pool Usage+Gym) (rate is 5k if a tenant decides to take the whole room for single occupancy)


*****************************************
Non-Aircon Unit for Girls (available by 3rd wk of March)
*****************************************

(Non-Airconditioned unit for Girls) Now accepting Reservations!

Room A [4slots available]
Shared Room (Quad Room) ...........P 3,000/person/mo
(Inclusive of Rent+Electricity+Water+Condo Dues+Pool Usage)

Room B [2 slots available]
Shared Room (Twin Room) ...........P 4,000/person/mo
(Inclusive of Rent+Electricity+Water+Condo Dues+Pool Usage+Gym) (rate is 7k if a tenant decides to take the whole room for single occupancy)

Room C [2 slots left]
Shared Room (Twin Room) ...........P 4,000/person/mo
(Inclusive of Rent+Electricity+Water+Condo Dues+Pool Usage+Gym) (rate is 7.5k if a tenant decides to take the whole room for single occupancy.this room is slightly bigger than Room B)

Room D [ Available]
Individual Room (Solo) ...........P 4,500/person/mo
-This individual room comes with its own CR.
(Inclusive of Rent+Electricity+Water+Condo Dues+Pool Usage)

Room E [ Available]
-this extension room is slightly bigger than Room D
Individual Room (Solo) ...........P 4,500/person/mo
(Inclusive of Rent+Electricity+Water+Condo Dues+Pool Usage)

Room AA [2 slots left]
Shared Room (Twin Room) ...........P 2,800/person/mo
(Inclusive of Rent+Electricity+Water+Condo Dues+Pool Usage+Gym) (rate is 5k if a tenant decides to take the whole room for single occupancy)

All inclusive!
Minimum 6 months contract*
1 month advance
2 months deposit

Call or Text:
Bert @ 09287953677
kingswood.condo.makati@gmail.com

*Please call/text first before you go to Kingswood*

please visit my site to see actual pics:
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*okay*

[topex]

HR guys I need an update pls. Havent heard from you since last wk. I applied for email/chat last Feb. 2 and passed. Final interview was Feb 5. From then on I received 1 call telling me I was being recommended for a voice acct. and I said I prefer email/chat. That was the last.

I followed through w/ calls but I cant seem to reach the last lady who interviewed me (thru her local). When is the job offer? HELP!!! :confused:

[prEttyNdisTress]

I'm with the company for a little more than a year now. Before the system is really bad. SSS update online is always late.. If you file a SSS loan,the HR peeps will ask you to go to SSS yourself. Everything is a big mess.

However, now I started to appreciate IBM Daksh. The SSS is always updated and the HR peeps will be the one to process the SSS loan. When I needed certificate of employement I could get it in 2-3 days. They serve ladies drinks during parties. (well, they serve Asti MArtini last party) hehehe....

I love my account here. I enjoy working with my colleagues and my manager. We will have another exclusive party tomorrow in Antipolo... yipee!!!

Thanks IBM Daksh.....

[r_yan_hindi_n]

is it good here? how's the application procesS?

[mikeymanzz]

any feedback on the email/chat support for internet shopping portal post at ibm daksh makati? thanks :)

The Email and Chat support account is at the Edsa Central Site.

[anj_rei]

magkano po ang basic sa ibm daksh? tnx.

[mikeymanzz]

it depends on your experience.

[the_pull]

guys totoo ba na mwawala na sprint **? and sa PBCOM?

[mikeymanzz]

hindi kaya..kinonvert nga yung 30th floor para lang sa Sprint Ops eh! tapos may bagong site pa na sobrang spacious nung pantry na parang fastfood na ata. tapos sobrang laki rin nung Rec Room and sleeping quarters! may shower rooms rin na sobrang dami.

[carrie_bradshaw]

hi there, i'm so happy that im a part of ibm daksh na!

[anj_rei]

can someone pm me *** mga benefits ng call center na to. im quite interested kc....tsaka yung accounts sa edsa central? tnx po

[NoisyCricket]

still puzzled by that question where there are four(4) 4x4 grids where 4 boxes were shaded black and you had to tell which was the next in the sequence.

Ano sagot dun? hahaha :lol:

[pinoynetwit]

Isa lang account sa EDSA central...email/chat.

[grinchblood]

Accounts in Edsa Square: Ebay, UA Mileage Plus, United Reservations, United Silver Wings, United Email Support, United Baggage. Soon to Open: United Ameniti Club

[pinoynetwit]

United email support...interesting...masilip nga. Salamat!

[pinoynetwit]

United email support...interesting...masilip nga. Salamat!

[x3_boxers20_x3]

how much po starting ng tech support dito sa ibm no call center experience? thanks,.

[purple_witch]

United email support...interesting...masilip nga. Salamat!


gusto mo? andito na ako e:bop:

[x3_boxers20_x3]

final interview ko sa monday dito sa ibm daksh. hmm ano ba dapat ang suot ko hehehe, may dress code ba dito? final interview lang ba sya or may exam pa ulit. thanks, tech support inapplyan ko, how much po kaya starting salary ko, no call center experience. thanks

[Aces_21]

walang marunong magreply dito sa pinoyexchange about sa magkno salary! tsk tsk!

[ocnarf]

Home Depot is the new account of IBM Daksh in it's new site in Commonwealth Ave, QC.

[noypika]

up ko lang..im in a final interview na sa daksh.. how long will i wait for final interview? days? haay cant wait na...excited!

[mikeymanzz]

Accounts in Edsa Square: Ebay, UA Mileage Plus, United Reservations, United Silver Wings, United Email Support, United Baggage. Soon to Open: United Ameniti Club

you forgot 2 other accounts, enough said - please do not mention the accounts associated with IBM Daksh.

[sweet18]

is the email/chat support post still open as of now? used to see a lot of pexters looking for non-voice accounts..

[pinoynetwit]

Tatlo ang email support accounts sa IBM-Daksh. Ewan ko lang kung may opening.

[x3_boxers20_x3]

up ko thread ng ibm daksh ehhee! gusto ko malaman magkano starting salary dito compared sa people support and yung environment, san mas maganda. thanks.

[kihkih]

hello :) i also wanna work as workforce @ ibm daksh...ok ba dun? cyensya na ha tamad bumalik sa mga pages ah...im juz concerned with diz info:

pay (may delay ba? discrepancy? or on time namn at competitive namn?)
people
facilities (ok ba sleeping area? pantry?)
accessibility
establishments near it
benefits, incentives, recognitions, bonuses
career growth (though shempre depende sa tao un) but *** chances..
internet access (higpit ba? blocked ba some sites)
dress code (saka pwede ba flip flops?)
mga bawal (like bawal ba kumain sa station, english speaking area only)
dami ba? hehe saka may mumu ba dun hehe joke lang


thank u in advance...

[xhris]

IBM Daksh is actively hiring Technical Specialists for their new Consumer Electronics account!

Be part of a Pioneer Account!

· Completed at least 3 years of college education, or finished a diploma or certificate course, in an Engineering or Computer-related course is preferred

· Excellent oral and written English communication skills

· Certification on A+, Net or Cisco CCNA is a strong advantage

· Work experience as a technical support in a call center environment, particularly in troubleshooting, is a strong advantage

· Strong customer service and problem solving skills

· Fresh graduates are welcome to apply

· Willing to work in a fast-paced, dynamic and schedule-shifting environment

Premium pay is given to applicants with previous international contact center experience!



Applicants who start on Tuesday, April 10, will receive a P10,000 Graduation Bonus.

Who is IBM Daksh?

IBM Daksh, a wholly owned company of IBM Corporation, is a leading provider of Business Process Outsourcing (BPO) solutions with over 20,000 employees spread out across its India and Philippine operations centers. In the Philippines, it has centers in Makati City, Mandaluyong City and very soon, in Quezon City.

Established as a result of the acquisition of Daksh eServices by IBM Corporation in 2004, IBM Daksh provides a variety of customer relationship management solutions to its Fortune 500 clients, including call handling, email processing and technology support.

IBM Daksh offers a competitive salary and benefits package, career advancement opportunities and professional development, including Six Sigma training for all its employees. Its highly dynamic culture cultivates workforce diversity and values dedication, innovation and trust in all relationships.

Heralded as the "Contact Center Vendor of the Year" in Asia Pacific by Frost and Sullivan (2006), IBM Daksh is all set to spearhead the next generation global operations in business transformation.

Ways to Apply

Visit us

IBM Daksh Recruitment Center

3/F Edsa Central Pavilion, Edsa corner Shaw, Mandaluyong City
Walk-in applicants are prioritized. We guarantee one day processing.

We are open from Monday to Friday, 9am to 6pm. Please bring your SSS and TIN IDs.

***We are processing walk-in applicants on Maundy Thursday and Araw ng Kagitingan Monday***


Email us

hotcareers@ph.daksh.com Please indicate position title on the subject line and paste your resume on the message body.

[xhris]

IBM Daksh is actively hiring Technical Specialists for their new Consumer Electronics account!
Be part of a Pioneer Account!

· Completed at least 3 years of college education, or finished a diploma or certificate course, in an Engineering or Computer-related course is preferred

· Excellent oral and written English communication skills

· Certification on A+, Net or Cisco CCNA is a strong advantage

· Work experience as a technical support in a call center environment, particularly in troubleshooting, is a strong advantage

· Strong customer service and problem solving skills

· Fresh graduates are welcome to apply

· Willing to work in a fast-paced, dynamic and schedule-shifting environment

Premium pay is given to applicants with previous international contact center experience!



Applicants who start on Tuesday, April 10, will receive a P10,000 Graduation Bonus.

IBM Daksh Recruitment Center

3/F Edsa Central Pavilion, Edsa corner Shaw, Mandaluyong City
Walk-in applicants are prioritized. We guarantee one day processing.We are open from Monday to Friday, 9am to 6pm. Please bring your SSS and TIN IDs.

***We are processing walk-in applicants on Maundy Thursday and Araw ng Kagitingan Monday***

Email us

hotcareers@ph.daksh.com Please indicate position title on the subject line and paste your resume on the message body.

[MyFavorite]

IBM Daksh presents the QC Career Jam (An IBM Daksh Job Fair), a series of on-site recruitment activities in the different areas in Quezon City.

April 13-14 - Netopia SM Fairview branch
April 19 - Quezon City Hall
April 28 - BF Homes Holy Spirit Basketball Court
May 5 - Philam Homes West Avenue Clubhouse

Interested applicants are invited to apply in person with their updated resumes.

One day processing of applications for Customer Care Specialist (CCS) positions is guaranteed. CCS Applicants must have completed at least three years of college education in any course, must have outstanding English communication skills, highly proficient in computer and internet applications and must be willing to work in a fast-paced, dynamic and schedule-shifting environment.

[blurple]

was with IBM for more than a year and handled sprint account... and boy, that was one hell of an account! hehe... to think that this was the first ever acct that i ever handled bec i was a fresh grad when i applied for this compaNY... wave 5 pa nga ko eh! eh ano na bang wave ngayon sa sprint?!

my stay with the company was good... it taught me a lot of things actually.. i was fortunate to have worked with one of the best teams on the floor and to be handled by a great TL...

the account itself is hard, but ul get used to it... other accounts will be just walk in the park after uve handled sprint! trust me!

[MyFavorite]

IBM Daksh presents the QC Career Jam (An IBM Daksh Job Fair), a series of on-site recruitment activities in the different areas in Quezon City.

April 13-14 - Netopia SM Fairview branch
April 19 - Quezon City Hall
April 28 - BF Homes Holy Spirit Basketball Court
May 5 - Philam Homes West Avenue Clubhouse

Interested applicants are invited to apply in person with their updated resumes.

One day processing of applications for Customer Care Specialist (CCS) positions is guaranteed. CCS Applicants must have completed at least three years of college education in any course, must have outstanding English communication skills, highly proficient in computer and internet applications and must be willing to work in a fast-paced, dynamic and schedule-shifting environment.


If you're an IBM employee, your referrals may also go there to apply, just make sure they declare you as the person who referred them during the registration.

iPal referral forms will be available.

[xhris]

Quezon City Career Jam - An IBM Daksh Job Fair


IBM Daksh presents QC Career Jam (An IBM Daksh Job Fair), a series of on-site recruitment activities in the different areas in Quezon City.

Schedule of Job Fairs:

April 13-14 – Netopia SM Fairview branch

April 19 – QC City Hall

April 28 – BF Homes Holy Spirit Basketball Court

May 5 – Philam Homes West Avenue Clubhouse

Interested applicants are invited to apply in person with their updated resumes. One day processing of applications for Customer Care Specialist (CCS) and Technical Specialist (TS) positions is guaranteed.

CCS and TS applicants must have completed at least three years of college education in any course, must have outstanding English communication skills, highly proficient in computer and internet applications and must be willing to work in a fast-paced, dynamic and schedule-shifting environment.

Applications for Support and Leadership positions (Team Supervisors, Workforce, Quality, Training, HR, etc.) may also be submitted during the event.

For inquiries, please send an email to hotcareers@ph.daksh.com (Subject: QC Career Jam Inquiry) or call 840-6020.

Who is IBM Daksh?

IBM Daksh, a wholly owned company of IBM Corporation, is a leading provider of Business Process Outsourcing (BPO) solutions with over 20,000 employees spread out across its India and Philippine operations centers.

Established as a result of the acquisition of Daksh eServices by IBM Corporation in 2004, IBM Daksh provides a variety of customer care solutions and was heralded as the "Contact Center Vendor of the Year" in Asia Pacific by Frost and Sullivan (2006).

IBM Daksh offers a competitive salary and benefits package, career advancement opportunities and professional development, including Six Sigma training for all its employees. Its highly dynamic culture cultivates workforce diversity and values dedication, innovation and trust in all relationships.

[pinoynetwit]

gusto mo? andito na ako e:bop:

Ngayon ko lang nakita post mo e araw-araw andito ako sa forum na ito!

[prEttyNdisTress]

I heard that IBM Daksh is migrating IBS soon.. Is this true? Meaning that IBM Daksh will close down and it will all be IBS. Years before Daksh is Daksh.. Then it became DAKSH IBM Subsidiaries (IBM is just a small name next to DAKSH). Then Now it became IBM daksh (lumiit ang pangalan ng Daksh). Sounded like after IBM became partners, IBM had more stocks than Daksh.. nako...nagagalit na mga bumbay nyan....

[pinoynetwit]

^^^
Kikita yung mga bumbay managers na ma-absorb sa IBS!

[mikeymanzz]

and where exactly did you hear this ?

[red_track]

how much is the starting salary of an IBM daksh agent?

[MyFavorite]

We are currently processing applications at SM Fairview Netopia.

Netopia 2/F Annex Bldg.
SM Fairview, QC

Tell your friends to drop by!

IBM Daksh employees - you may tell your referrals to apply here. There are referral forms available.

Guaranteed one day processing! Know the results within the day.
*okay*

[steelbody]

· Certification on A+, Net or Cisco CCNA is a strong advantage

Net - meaning CompTIA Network+ ?

[IBMDude]

I heard that IBM Daksh is migrating IBS soon.. Is this true? Meaning that IBM Daksh will close down and it will all be IBS. Years before Daksh is Daksh.. Then it became DAKSH IBM Subsidiaries (IBM is just a small name next to DAKSH). Then Now it became IBM daksh (lumiit ang pangalan ng Daksh). Sounded like after IBM became partners, IBM had more stocks than Daksh.. nako...nagagalit na mga bumbay nyan....

This is not true at all. ;)

[MyFavorite]

This is not true at all. ;)

I heard that IBM Daksh is migrating IBS soon.. Is this true? Meaning that IBM Daksh will close down and it will all be IBS. Years before Daksh is Daksh.. Then it became DAKSH IBM Subsidiaries (IBM is just a small name next to DAKSH). Then Now it became IBM daksh (lumiit ang pangalan ng Daksh). Sounded like after IBM became partners, IBM had more stocks than Daksh.. nako...nagagalit na mga bumbay nyan....

No worries, this is not at all true. :)

In fact, with the surge of new accounts, IBM Daksh is aggressively expanding and continuously hiring this year. Its new operations site is on the way, and who knows, more will be up soon!

In India, IBM Daksh is still one of the biggest, most respected and fastest growing companies.

So there's absolutely no truth to the rumors and both Filipinos and Indians are still very happy with IBM Daksh.

*okay*

[breyburt]

i have just received a call from IBM DAKSH today 4/16. i believe it might be a phone screening. i have only replied very simple answers to their questions. they told me that they will call back tomorrow afternoon and if i dont receive any call they told me that i can re-apply after three months...

does this mean i didnt pass the phone screening?

answers please

[prEttyNdisTress]

Summer outing na!!!

Anyone here know the direction on how to get to Puerto Azul? Please send me the direction, please...thanks....

[Milliardo]

I submitted my appkication for voice/accent trainer. I don't have 1 year experience as a trainer nor broadcaster, but I did take part in 2 summer acting workshops at Repertory Philippines. I hope those can be taken into consideration, IBMDude.

[DarthScully]

IBM Daksh is actively hiring Technical Specialists for their new Consumer Electronics account!
Be part of a Pioneer Account!

· Completed at least 3 years of college education, or finished a diploma or certificate course, in an Engineering or Computer-related course is preferred

· Excellent oral and written English communication skills

· Certification on A+, Net or Cisco CCNA is a strong advantage

· Work experience as a technical support in a call center environment, particularly in troubleshooting, is a strong advantage

· Strong customer service and problem solving skills

· Fresh graduates are welcome to apply

· Willing to work in a fast-paced, dynamic and schedule-shifting environment

Premium pay is given to applicants with previous international contact center experience!



Applicants who start on Tuesday, April 10, will receive a P10,000 Graduation Bonus.

IBM Daksh Recruitment Center

3/F Edsa Central Pavilion, Edsa corner Shaw, Mandaluyong City
Walk-in applicants are prioritized. We guarantee one day processing.We are open from Monday to Friday, 9am to 6pm. Please bring your SSS and TIN IDs.

***We are processing walk-in applicants on Maundy Thursday and Araw ng Kagitingan Monday***

Email us

hotcareers@ph.daksh.com Please indicate position title on the subject line and paste your resume on the message body.

finally! *okay*

btw, what's the scope of support for tech? hardware? software? networking?

[DarthScully]

Home Depot is the new account of IBM Daksh in it's new site in Commonwealth Ave, QC.

seriously? where in Commonwealth? is that CS? TS? Sales?

[jerome30]

pls check this blog ng isa sa mga agents ng Sykes http://tyranikal.multiply.com/journal/item/7

[DarthScully]

^^ spam much?

[miztaken16]

really? there's ibm in commonwealth? home depot account? i'm interested to apply!.. pls tell us more!

[DarthScully]

xhris

sent you a PM

[ptrixx]

xhris: i've got the same question, what's the scope of support?

[sweet18]

daksh! so confirmed na pala na nasa inyo na ang MAC tech support.. pioneer account.. nice one then..

[jammez]

hi, pasend naman info about mac tech support.. like how much basic, allowance, support bound/type. thanks!

aol win/mac tech here from etel.. hehe

[Proud_IBMer]

Hi everyone! Please send recruitment-related questions to our IBM Daksh Online Recruitment Helpdesk.

[merryjazz]

pa share naman ng range ng basic salary ng tech support for Mac account.

range lang naman :)

[nymph tonks]

Ano at saan ba yung travel account ng IBM-Daksh?

[cherley]

yup same question ^ may travel account ba sa pbcom tower? saka mahirap ba ang travel account?

[darnstuff]

hello guys!

been such a long time since i last posted here.. la lang....

[mikeymanzz]

I submitted my appkication for voice/accent trainer. I don't have 1 year experience as a trainer nor broadcaster, but I did take part in 2 summer acting workshops at Repertory Philippines. I hope those can be taken into consideration, IBMDude.

they will not accept you if you do not have any training exp in a contact center environment.

[jade06]

mei travel accnt in ibm daksh edsa cental

[merryjazz]

may nakuha na akong info sa basic ng TSR nila for Apple:

16000-17000 daw :)

[sweet18]

may nakuha na akong info sa basic ng TSR nila for Apple:

16000-17000 daw :)

this 16k to 17k BASIC pay for a tech account is acceptable enough.. however, MAC is not as simple as the seek-then-click interface of windows.. lol.. must be the most complicated OS among others.. i just hope may bonuses plus good allowances yan to compensate those "toxicated" agents.. :D

good luck daksh! such a great opportunity for techies out there.. *okay*

[kc5169]

You'll be surprised how easy the Apple account is. All I can say is that the fringe benefits as far as what you can access on the internet and the afterhours bonuses is by far the best here at this account than any others. The training is very good, by the second week of training you literally are ready to take calls causethe training is very thorough. From what I heard the whole of IBM Daksh is pretty envious of this account cause of how they are treated by Apple.

[RöttenMind]

If ever I'll apply, can i choose the account? :D or it really depends on your educational background and experiences?!

How much would be the basic pay for those handling travel accounts?

Thanks! :)

[musicpark]

IBM Daksh is okay but they have to make some improvements.

[new_mamon]

Heto sana ang offer sa akin had i accepted the Tech support acct:

17k basic + 2500 allowances + 15% nite diff

Higher pa din sa Dell, so dell na lang ako.

Tama kaya ang aking decision? Abangan ....

[nonsensepoetic]

do they accept applicants who are still studying? im taking up engineering studies and i want to work while studying to use up my free time ....

[_1Kahig1Tuka_]

sabi nila 3years in college *** dapat, pero may nagsabi sakin na nag apply xia ** di natanggap kahit na naka tatlong taon na sa skwelahan...........hmmmmmmm ganito ba **? ,,

kung ganito *** din e di WAG na kayong mag apply ** sa mapiling col center na ito..,,,,,,,,


ANO TO LOKOHAN? mga sinungalin ang mga taga DAKSH

[1Kahig1Tuka]

sabi nila 3years in college *** dapat, pero may nagsabi sakin na nag apply xia ** di natanggap kahit na naka tatlong taon na sa skwelahan...........hmmmmmmm ganito ba **? ,,

kung ganito *** din e di WAG na kayong mag apply ** sa mapiling col center na ito..,,,,,,,,


ANO TO LOKOHAN? mga sinungalin ang mga taga DAKSH

Medyo hindi ako ata magaya masyado ng impostor ko...
Medyo di nya makuha ang issues kung meron man...

Hay nako... Akala ko pa naman puede ka pagkatiwalaan to do my pang-ookray... kaya lang you lack the talent...

well, ok lang I will still give you a chance...
Ganito gawin mo... call your friends sa ibang colctrs... maki-tsimis ka at i-post mo sa corresponding thread...

Para may credibility di ba??

You can do it!*okay*

[juno25]

hello guys! just wanna know where's the training and ops for mac support? and how long is the training?

[hackedfists]

Sino si 1Kahig1Tuka. siraan_ng_buhay, kulasa_callgirl? sya si freshbabe (READ)

kung inyo pang naaalala si 1Kahig1Tuka sya lang naman ang isang bobo na hindi marunong gumamit ng PEX. ***** sa sobra nyang katangahan unti unti na xiang nahuhulog sa aking bitag.


gumagamit ito ng maraming pangalan katulad ng 1Kahig1Tuka, _1Kahig1Tuka_, siraan_ng_buhay, kulasa_callgirl... ngunit ang hindi nya alam ay ibinuko niya ang kanyang sariling impormasyon sa akin.

sino ang nag mamayari ng mga nickname na ito? WALANG IBA kung hindi si freshbabe


sino ba si freshbabe
siya lang naman ang isang hopeless na aplikante ng mga call centers ** sa pinas, matagal na itong na dedeny sa mga call center, sa bawat apply nya hindi sya pumapasa, pumapasa man pero hanggang training lang pagkatapos noon bagsak! ouch!, isang aplikante na ***** ay mukhang "naghahanap" parin ng trabaho O meron na yatang tumanggap sa kanya... gusto nyong malaman kung anong kumpanya? (wag muna ***** hehehehe) kawawa naman kse yung ibang empleyado doon. Sa kaniyang pinaggagagawang katangahan at walang ka eduedukasyong kagaguhan pati malalapit na kaibigan nya nanganganib mabulgar ang identities.

dahil sa kanyang masasamang experiences sa mga call center ganito lang ang kayang nyang gawin sa mga ito MANIRA! sa mga call centers na ibinagsak ng utak langgam na ito.

Sayang pa naman at maraming tumulong kay freshbabe... hindi na sya nahiya at ganito pa ang isusukli nya sa mga ito.

dahil ginusto mo ang mga bagay na ito 1Kahig1Tuka+1Kahig1Tuka+siraan_ng_buhay+kulasa_callgirl = freshbabe ... cge pagbibigyan kita...

heto ang number ng BOBO na ito 09189243237


heto ang mga halimbawa ng mga posts nya, hanapin ang pangalang freshbabe at 1Kahig1Tuka

http://www.pinoyexchange.com/forums/showthread.php?t=294991


http://pinoyexchange.com/forums/showthread.php?t=132033&page=105


una pa lang yan sa aking PASABOG!

kapag hindi ka tumigila sa kabobohan mo ipopost ko ** ang RESUME mo kasama ang pangalan ng kumpanya mo, at baka kasama ang mga nicknames ng mga kaibigan mo.

***** kapag talagang ayaw mo pang tumigil? we will see what'll happen :)


*okay*

"nakikita ko bawat galaw mo"
hackedfists

[1Kahig1Tuka]

Nako I'm soooooo scared na.....

Omigosh! hackedpwets is watching my every move...:mecry:
he "knows" my phone number...:mecry:
he knows my IP address...:mecry:

TAKOT NA KOOOOOOOOOOOOOOO...........!!!:(








weno ngayon? BWAHAHAHAHAHA! :rotflmao:

hmp! chaka! :rotflmao:

[freshbabe]

1kahig1tuka.... Stop It Na....

Dahil Nadadamay Ako....

Sino Ka Ba??? Para Mang-trip Ng Pexer???

I Mean .... Sana Ma Karma Ka....

Kasi This Is Damaging.... Kapag Nagalit Na Talaga
Si Hackedfists....

At Gumawa Siya Ng Steps Na Pati Ako Na Walang
Ka-malay2x... Eh Masisira Pa Dahil Lang Sa Childish...

Na Bangayan Niyong Dalawa....

Please Stop It... Hindi Ako Nagagalit Kay

Hackedfists Kasi... Napansin Ko Na Ikaw Naman Nagpapa
Simula Ng Childish Nonsense Post Mo...

Just Stop It... Na... Masyado Ka Ring Negative...

[papoo_notpapoo]

hello guys! just wanna know where's the training and ops for mac support? and how long is the training?

i heard sa edsa central ang training and ops but i have to verify this info muna. they have 3 teams already and it's looking pretty good =)

[juno25]

i heard sa edsa central ang training and ops but i have to verify this info muna. they have 3 teams already and it's looking pretty good =)


ok..thanks pare.. i hope daksh would offer a sign in bonus again..:) and hopefully give a premium rate for an L2 tsr agent..:lol:

[prince12]

Hi guys

would you know kung kailan ang start ng hiring for support positions sa commonwealth? Kc nag pass me sa Edsa Central and they said na baka sa july pa ang opening ng commonwealth acct. tingin nyo its better na dun nlang me magpasa sa commonwealth site? since accndg sa newspaper they are accepting applicants na dun?

[kira24]

Been with IBM Daksh for more than two years now. So far it's been a good experience. depende na lang sa account mo. Lahat naman ng call centers may unique na katangian. mayroon ding negatives but it's how you blend pa rin.

[smallish]

mahirap ba exam ** sa IBM? may exam ako tom..mejo kabado...tips naman jan

[loadxtreme07]

Hi Everyone! I'm from Citibank and I would like to promote the wide variety of financial/loan products we have ranging from banking to credit cards and loans. Interested to apply for a new account, credit card, or loan? Just text me at 0905-2419707 or email me at astrudkasala@yahoo.com. We'll be very glad to help.Thanks! =)

[Sandy1985]

mahirap ba exam ** sa IBM? may exam ako tom..mejo kabado...tips naman jan


Hindi naman talaga masaydong mahirap...it's the same with other contact centers...actually, im also new with the company and it's quite nice here.

We graduated from our class last week and to our wavemates surprise...IBM threw us a party!!! :bashful: Yup, guys..may party every wave who graduates..pero yun nga lang ang schedule ng party medyo bitin. Sana they would schedule it on a Saturday, or Friday but we had ours on a Tuesday, medyo KJ ang schedule. :depressed:

[freshenup]

Hindi naman talaga masaydong mahirap...it's the same with other contact centers...actually, im also new with the company and it's quite nice here.

We graduated from our class last week and to our wavemates surprise...IBM threw us a party!!! :bashful: Yup, guys..may party every wave who graduates..pero yun nga lang ang schedule ng party medyo bitin. Sana they would schedule it on a Saturday, or Friday but we had ours on a Tuesday, medyo KJ ang schedule. :depressed:

okay lang yun exam di nga sya mahirap talaga as slong as you have good command of the English language...carry na!

Sandy, tech acount k b nila sa makati? dun din ako eh, wave ano ka? if u dnt mind...we also had our graduation few weeks back at yun nga din eh, kj din ang schedule..tuesday! di ba, parang di ka talaga maka-enjoy nun...:( sayang lang ang party kasi you have shifts after)

but i have friends na kasabay ko sa new hire orientation, their party was scheduled on a Saturday! and they had a blast!!! yun sa tin nga lang tuesday...hayyy bigla ako nawalan ng gana pumunta pero sayng ang fud sana nga weekend nila i-schedule para party talaga after.

[Sandy1985]

okay lang yun exam di nga sya mahirap talaga as slong as you have good command of the English language...carry na!

Sandy, tech acount k b nila sa makati? dun din ako eh, wave ano ka? if u dnt mind...we also had our graduation few weeks back at yun nga din eh, kj din ang schedule..tuesday! di ba, parang di ka talaga maka-enjoy nun...:( sayang lang ang party kasi you have shifts after)

but i have friends na kasabay ko sa new hire orientation, their party was scheduled on a Saturday! and they had a blast!!! yun sa tin nga lang tuesday...hayyy bigla ako nawalan ng gana pumunta pero sayng ang fud sana nga weekend nila i-schedule para party talaga after.

yup. i'm with the Tech Account...wave 35 to be exact, we had our party last Tuesday! okay ang fud di ba? at sosyal ang venue. yun nga lang tsaka ang schedule, why Tuesday? Freshen, wouldu know who sets the party?

[freshenup]

yup. i'm with the Tech Account...wave 35 to be exact, we had our party last Tuesday! okay ang fud di ba? at sosyal ang venue. yun nga lang tsaka ang schedule, why Tuesday? Freshen, wouldu know who sets the party?

Uy, baka isang floor lang tau ha...hehehe, dont know who sets it eh, from what I know its HR who does this kasi it was announced by someone from HR, dun sila sa 30th floor...masarap nga yun food...:bashful:

by the way, ang susungit ng HR sa 30th, especially that girl in-chrage of reisgnations, grabe ang sungit nya! wala syang customer service...dapat ma-train sya...sobrang sungit talaga, nabigla kami ng friend ko...sabi ko baka kasi pa-resign ka na kaysa masungit sa u...:rotflmao:

[Sandy1985]

HR ba? sige baka pwede naman natin i-feedback na ang ibang mga compnay parties gawin naman nila sa weekend para mag-enjoy talaga mga tao. malay mo gusto ng iba uminom pero they cant ksi nga may work after so medyo di feel and celebration...

[ajoeroooo]

wala ba kayong roundtable discussions with higher ups?? dapat i-mention yung mga rude behaviors ng mga fellow workers to give them a lesson!! we should not tolerate that at dapat i-address yan!!

[dirtbmx]

I have a question with the daksh commskills training.Does all newhire's undergo this training?. Will they pay you with just an allowance( like maybe 200 a day) or the basic salary?Thanks

[sinci]

hi guys! balak kong mag-apply sa IBM. in relation sa huling nagpost, gusto ko sanang humingi ng feedback sa strat at va training nila (like ok ba *** training? ok ba ang mga trainers? sino ang mga trainers na ok at hindi at bakit? mga background and attitudes ng trainers?). gusto ko lang sana malaman para in case matanggap ako eh mejo alam ko na ang ugali nila. tulong naman from ibmers who are undergoing training, kahit na *** mga tapos na sa training at nasa floor na. di ko muna concern ang product trainers. first hand training kc ang accent kaya un na muna. thanks in advance guys! :naughty:

[<soul_jah>]

is it true na ang financial account ng daksh ay citiphone? paki-confirm naman..

[moonster]

hmm is it true 12-15k lang offer salary kahit may call center experience?? how much offer sa email account ? Paki pm nalang sakin if its too confidential. I would really appreciate it. interested pa naman ako magapply kaso ambaba! huhu

i just resigned from IBS Business Services. would it be a problem applying at Daksh? Pareho lang ba sila IBM diba? anyone care to clarify? tnx

[keneshea]

meron ba nakakaalam sa inyo how long before makuha ang back pay at certificate of employment? kasi it's been three months now and wala pa din *** backpay ng asawa ko.

[Proud_IBMer]

IBM Daksh invites you to

FAB FRIDAY
An IBM Daksh Job Fair promoting diversity and the GLBT community!
June 29, 2007
9am to 5pm
IBM Daksh Recruitment Center
3/F Edsa Central Pavilion, Edsa corner Shaw, Mandaluyong City
MRT-Shaw Station

NOW HIRING CUSTOMER CARE AND TECHNICAL SUPPORT SPECIALISTS

Guaranteed ONE DAY Processing!
Bring your resume and be interviewed right away.

IBM is committed to a workplace that is free of discrimination and harassment, and IBM's global nondiscrimination policy includes sexual orientation, gender identity, and gender expression.

We also want to move beyond simply "not discriminating" and toward a truly inclusive workplace in which all employees are valued, embraced, and respected as individuals.

*okay*

[grinchblood]

Fellow Daksh IBMers!

Did you get an increase this payroll? We were really surprised when we checked our web payslips...we got more than we expected! And then we read the email of IBM Daksh president Jajo Quintos informing us of the Salary Increase Program to be more competitive in the industry...WOHOOOO! I love IBM. The company really takes care of its employees and now we're even more motivated to do our best. Even sweeter in my case because I got regularized last month and it's only now that I got a retro credit of my salary increase..plus the salary increase starting this payroll hehe. :D

Thanks IBM Daksh.

[freshbabe]

hi guys! balak kong mag-apply sa IBM. in relation sa huling nagpost, gusto ko sanang humingi ng feedback sa strat at va training nila (like ok ba *** training? ok ba ang mga trainers? sino ang mga trainers na ok at hindi at bakit? mga background and attitudes ng trainers?). gusto ko lang sana malaman para in case matanggap ako eh mejo alam ko na ang ugali nila. tulong naman from ibmers who are undergoing training, kahit na *** mga tapos na sa training at nasa floor na. di ko muna concern ang product trainers. first hand training kc ang accent kaya un na muna. thanks in advance guys! :naughty:

STRAT means you'll be undergoing PEN1 in STRATA 100 (ortigas)/
or if you prefer
training in makati... (PEN1) will be in ASIA PACIFIC COLLEGE
MAKATI... (allowance: 300/day, 4-day training)

if FAILED PEN1, there's PEN3 (100 days w/ allowance half of
300.00 pesos)

if you pass PEN1 (preparation for VA TRAINING ---2 weeks)
you are officially hired na by IBM DAKSH.... salary based na.

can't divulge salary range... but i think its almost the same
as SYKES/ AMBERGRIS basic offer...

and yes... citibank is the financial account...

;) ;) ;)

[evuhlprincess]

ano ang support ng technical specialists dito?

[nazari]

Show us and then tell us your worth.
We want the best.

Althea Ambida - HR Director
send your resumes to: althea.ambida@lwsmedia.com
mobile: +63920-955-8432
phone: +632-338-5873
Yahoo Messanger: lwsmedia_hr
Unit2007 Antel Global Corporate Center
J.Vargas St. Ortigas Center,
Pasig City

[Droc]

favor naman po...pa pm naman po yung usual salary range ng tech support then complete compensation and benefits po ng agent...salamat

[klark_kent]

Ask ko lang po. How come walang mid-year bonus sa IBM-Daksh? diba its mandated by our local labor law aside from 13month pay...employees will also get to receive their mid-year and annual bonuses? I think we should all be entitiled to a mid-year bonus...SIP is different since its a yearly merit based on your performance...
anyone here from Daksh HR?

[pinoynetwit]

Ask ko lang po. How come walang mid-year bonus sa IBM-Daksh? diba its mandated by our local labor law aside from 13month pay...employees will also get to receive their mid-year and annual bonuses? I think we should all be entitiled to a mid-year bonus...SIP is different since its a yearly merit based on your performance...
anyone here from Daksh HR?

The Philippine Labor Code never mandated a mid-year bonus and even an annual bonus...only the 13th. month pay is mandated[passed during the time of Marcos] based on the base-salary.

http://www.chanrobles.com/presidentialdecreeno851.htm

You can search the whole labor code and I assure you that nowhere can you find a law mandating a mid-year and/or annual bonus:

http://www.chanrobles.com/legal4.htm

[BeePeeOOO]

The Philippine Labor Code never mandated a mid-year bonus and even an annual bonus...only the 13th. month pay is mandated[passed during the time of Marcos] based on the base-salary.

http://www.chanrobles.com/presidentialdecreeno851.htm

You can search the whole labor code and I assure you that nowhere can you find a law mandating a mid-year and/or annual bonus:

http://www.chanrobles.com/legal4.htm

Mukhang malaki kinita niyo sa consultancy services for BPOs.

Sabi sa akin ng TL ko, pupunta ka daw sa abroad for your training for email support?:bop:

[Proud_IBMer]

IBM Daksh Business Process Services Philippines Inc., a wholly owned subsidiary of IBM, opened its Recruitment & Training facilities out of the following business addresses:

30th Floor PBCom Tower
Ayala Avenue, Makati City

3rd Floor EDSA Central Pavilion
EDSA cor. Shaw Boulevard, Mandaluyong City

#41 Commonwealth Avenue, Quezon City
(formerly Nissan Commonwealth)

It has come to our attention that there have been several individuals who have been illegally using our trade name and trademark for personal gain. Please note that apart from our usual recruitment and training operations done out of Mandaluyong, the following are IBM Daksh’s accredited Recruitment & Training Partners as of July 1, 2007 whose offices are all located in Metro Manila:

Asia Pacific College
Avanti (formerly Asia Partnership, Inc.)
Career Quest
Jobstreet Select
Mirof
People2Outsource
Right Consulting Services (RCS)
Signium Ward Howell
Viventis
World Pacific

The unauthorized use of our trade name and the IBM trademark logo is deemed unlawful and violators will be subject to legal and possibly criminal sanctions.

As an IBM company, we continue to attract, develop and retain the best talents in the country. For career opportunities at IBM DAKSH, please visit our website: www.ibm.com/services/daksh.

[kc5169]

hello guys! just wanna know where's the training and ops for mac support? and how long is the training?

The training is in Edsa Central and it is 3 weeks long.

[kc5169]

ok..thanks pare.. i hope daksh would offer a sign in bonus again..:) and hopefully give a premium rate for an L2 tsr agent..:lol:

IBM DOES give a sign on bonus which is split up. As far as a L2 tsr agent, there will NEVER be an L2 tsr for apple in the philippines, only in Apple owned sites, meaning primarily the US and Canada. This is confirmed by Apple, sorry..

[magnabash]

Does IBM Daksh have email/chat/chat and email represntative position?



:confused: *peace* :bop: *okay*

[shi_zilin]

^^ yes, we do have those in some accounts as sub-processes. but, when you apply, i dont think you will get to choose where you will be assigned. you may perhaps mention it during the interview that you prefer a back office processing job.

[tech chiq]

What are your accounts here? United Airlines? Ebay? Sprint Nextel?

[manoline]

hi! anyone knows kung magkano starting salary ng technical support specialist dyan sa IBM?

thank you in advance!

[stepehenyan@12]

meron pa rin ba sprint nextel?

[ccsalaryinfo]

hi! anyone knows kung magkano starting salary ng technical support specialist dyan sa IBM?

thank you in advance!

TSR
Basic: 16400
Non-tax allowance: 3125
Total 19525

[Nintenboy01]

Super-hirap ba yung Apol account nila compared to the likes of Dell? Do they demand perfect manners, grammar, fake accent, etc or ok lang naman?

[ccsalaryinfo]

Super-hirap ba yung Apol account nila compared to the likes of Dell? Do they demand perfect manners, grammar, fake accent, etc or ok lang naman?


If you've supported dell before so APOL would be a bit easier for you.:bop:

[Decan]

TSR
Basic: 16400
Non-tax allowance: 3125
Total 19525

Is this the starting for virgins or of non-virgins as well? I'm planning to apply in IBM Commonwealth kasi. Nakailang call center na ako as Tech support. Thanks in advance, bro.

:)

[jsnepo]

Nakakaloko dito. Some dude called me to conduct a phone interview. I said sure. After the interview, he told me to visit their site for another interview. I came and passed the interview but then I was told that they can't take me since I only finished two years of college. So my time and money were wasted. Why did they ask me to visit their site if they already know from the start that I'm not qualified?

This not only happened to me. Another applicant met the same fate as she only went through two years of college.

[Nintenboy01]

Any more tips on the Apple account such as metrics, promotion criteria, etc? Any sales required?

Are they also very strict about only accepting college people who finished at least 3 years? Kung trimestral yung school I guess pwede na two years right?

[Mitch1981]

IBM Daksh have email/chat support position Under EBAY Australia..

[mysty_myne]

LOOKING FOR LADY BEDSPACERS AT GA TOWER 2

3K a month
dues/water/electricity divided into no. of occupants
fully furnished
24-hr security



for more details, contact me at 0915.883.6652

[Nintenboy01]

Follow up lang:
Any more tips on the Apple account such as metrics, promotion criteria, etc? Any sales required?

Are they also very strict about only accepting college people who finished at least 3 years? Kung trimestral yung school I guess pwede na two years right?