pls give feedback on VISION X

[chynna8888]

hi. pls tell me more about vision x. anythng about them whether good or bad.

thanks.

[goonie]

dunno much about this company, with the exception that they're based in RCBC Tower.

Found their website though...
http://www.multi-culture.com/index.asp

And an article about their planned expansion in Subic (dated 12/11/03)...
http://www.malaya.com.ph/dec11/busi4.htm


hope this helps :D


Lamina et Sagitta,
goonie :goon:

[chynna8888]

thanks, goonie. appreciated this.

[IceKnight]

VXi is an outbound (sales) call center for a large phone company
(**&T) in the US. (sorta like our PLDT here). last i heard, THAT phone company withdrew the sales bec of rampant scamming and numerous US customer complaints but opened an inbound customer support for the same company. (imagine, the same customers that you scammed and fooled into buying the long distance phone service (with high rates!) are the same IRATE ones calling in to cuss your head off.


they also got outbound sales for the rival company (M**) as addtional client bec this is where they excel.


:D this is just FYI. :D

[Carson's Angel]

Not really good...

[TheRedGuy]

bad word ba ang AT at CI *****? :D

[silverglitzz]

is this VXI be a personal shopper?

ive read un job opening nila sa inquirer

one of the qualifications: must have good fashion sense

it says they have combined call center and fashionable agents in one???

[IceKnight]

Originally posted by TheRedGuy
bad word ba ang AT at CI *****? :D

hehehe. nope. baka *** kasi sabihin nila e i am divulging who their clients are. :D

[china_ride]

Originally posted by silverglitzz
is this VXI be a personal shopper?

ive read un job opening nila sa inquirer

one of the qualifications: must have good fashion sense

it says they have combined call center and fashionable agents in one???


have tried applying there. they have an account about fashion. they are in need of agents to be sort of a fashion consultant or something like that.

[junben_c]

hi guys, i have bedspaces for rent. its located near rcbc bldg. one ride by jeep from ayala. the name of the condo is kingswood along pasong tamo. the room has its own toilet and bath and can accommodate 4 people. the rent is 2500 each. the unit also has a common living room, dining room and kitchen. plus you can also use the amenities of the bldg like swimming pool, gym, courts, etc. this is perfect for those who live far from makati and those who work on shifts. feel free to call me 09223012135. thanks...

[frnc29]

well, for vxi, i suggest not go there..... its the worst call center that you will gonna apply for.... they mislead people na fashion fashion order taking lang naman ginagawa dyan....

[sauvignon]

Yes, they hire you as a fashion consultant but you get minimal salary compared to ccrs who work at other call centers . They have a bond for one year. Why not try other call centers?

[Carson's Angel]

Originally posted by frnc29
well, for vxi, i suggest not go there..... its the worst call center that you will gonna apply for.... they mislead people na fashion fashion order taking lang naman ginagawa dyan....

Yeah..Not go there pls. Aside from the bond they pay you way lower and the pressure is super!! It's not about fashion dear.. It's purely order taking and upselling!! It's like a combined inbound and outbound account!!

[flirtie_red]

i'm working there for like almost 4 months now...i'm with the catalog account...you're right...purely order taking and upselling...infact i have 2 college friends who also got in but now went AWOL...they got sick and tired of the work we do...maybe in time i'll resign if i'm fed up na...like, 6 days a week for an 8 1/2 hour shift?!!!

[frnc29]

isa lang talaga masasabi ko, worst talaga, kaya kung may mga kaibigan ka na gusto magapply dun, sabihin mo wag na, puro bobo mga trainor dun, mga nagmamagaling kala mo kung sino, mga pulpol naman.... maghanap sila ng mauuto nila sa 10,000 pesos na magagaling na agents, sa ibang call center nga 14,000 inaayawan, 10,000 pa. goodluck sa kanila, vision x, x talaga magiging vision mo pag nagapply ka dyan.

[flirtie_red]

Originally posted by frnc29
isa lang talaga masasabi ko, worst talaga, kaya kung may mga kaibigan ka na gusto magapply dun, sabihin mo wag na, puro bobo mga trainor dun, mga nagmamagaling kala mo kung sino, mga pulpol naman.... maghanap sila ng mauuto nila sa 10,000 pesos na magagaling na agents, sa ibang call center nga 14,000 inaayawan, 10,000 pa. goodluck sa kanila, vision x, x talaga magiging vision mo pag nagapply ka dyan.

hehehe...xctly! yung mga batchmates coh nga lipat na sa West...okay na sila dun...kinda same account din...home tv shopping nga lang sa West...acoh din ***?! hehehe!

[Dacs]

Originally posted by flirtie_red
hehehe...xctly! yung mga batchmates coh nga lipat na sa West...okay na sila dun...kinda same account din...home tv shopping nga lang sa West...acoh din ***?! hehehe!

Try mo magaplay dun sa West, grabe ang opening dun :D

[supersleepy]

good thing nd ako apply sa vxi.. im sure i'll pass.. pero instincs really are reliable.. salamat sa Diyos nmn.. nasaan ba si tranquility.. newbie *** ako **.. pex sure is fun.. been here b4.. pero never thought i can relate.. agent din me b4 and now.. by jan.. pasok na me sa best call center ur talking about here sa chuva chenes nyo? ano ba tawag ** sa pinag tatype ko.. nd nm daw blog to eh..

[globalhegemon]

Read in the ads that they're hiring for inbound CSR's and inbound sales dudes. Do you think it's worth to try it out there? (I read most posts here and who knows baka nagbago na ang ihip ng hangin dyan sa Vision X)

[BeePeeOOO]

Even those with no call center experience can apply for that inbound sales account that can pay up to 50K a month[sabi ng advertisement nila sa Bulletin for the past few weeks] globalhegemon. Balita ko may bagong account daw. ANo ba balita totoo ba may malaking pera rito mga kasama? Paki-PM naman kung meron. SALAMAT PO!

Remember mga kasama, to survive the industry kailangan scratch my back and I scratch your back!

[r_69_e]

VXI is not that bad. :)

fashion account? I think that's an inbound sales account Ne*p*rt.

[apple05]

i'm sorry to say pero di maganda sa vision x. if you're thinking of applying there, wag na lang. sayang lang time nyo.

[BeePeeOOO]

Bakit di maganda sa Vision-X mga KASAMA? Kwento naman? May bago bang inbound sales account sila na INTERESTING at GALANTE MAGBAYAD NG COMM.?

WEIRD ANG VISION-X. WALANG TELEPONO WHERE YOU CAN CALL TO INQUIRE UNLIKE OTHER CALL CENTERS. Tel. number line na listed sa CCAP members website gives you either a fax machine sound or a continuous busy signal...WHAT A STRANGE COMPANY.

[globalhegemon]

i'm sorry to say pero di maganda sa vision x. if you're thinking of applying there, wag na lang. sayang lang time nyo.

Why naman...baka me bad experience ka when you applied? Or was it because you used to work there?


WEIRD ANG VISION-X. WALANG TELEPONO WHERE YOU CAN CALL TO INQUIRE UNLIKE OTHER CALL CENTERS. Tel. number line na listed sa CCAP members website gives you either a fax machine sound or a continuous busy signal...WHAT A STRANGE COMPANY.

That'd be the downside though...wala silang listed na phone number sa ad. Pero do they call qualified applicants? Kkasi it might sound like if you pass they hire you on-the-spot.

[BeePeeOOO]

globalhegemon,
Solusyon mo pare mag-walk in with a resume. I have some pointers that can definitely help you. Ill write it now and send tru-PM.

[globalhegemon]

globalhegemon,
Solusyon mo pare mag-walk in with a resume. I have some pointers that can definitely help you. Ill write it now and send tru-PM.

Thanks pare (re: the pointers). I'd really appreciate it.

Ganun din naman ang gagawin ko bukas (ng hapon) anyway, magwa-walk-in dun.

[tjac19]

actually, i applied there in search of greener pastures..unfortunately, ang baba ng offer nila...I work in RMH,I'm a regular employee, and for me, their offer is sooo mababa...sana lang they increase the sweldo of their agents kasi mababa silang magbigay compared sa other centers...although balita ko malaki commissions nila...

[BeePeeOOO]

Totoo ba na 12K ang basic nila plus 1500 per week as perfect attendance bonus. Kung ganoon 18k per mo. kung perfect attendance. Hindi pa kasama ang commission.

Ano say niyo?

[tjac19]

their job offer is 10k per month, 1500 per week of perfect attendance,10%night diff.,plus 2k per month if ur under AT&T..wala pa commissions dun..tinangihan ko to kc im not sure if i'll get the same perks im QUITE enjoying in my company...if they have free meals and what-have-you's...what do you think guys?
any comments?????

[BeePeeOOO]

Salamat for updating my info on Vision-X. Meron daw silang bagong telecom account? Inbound sales?

[tjac19]

Salamat for updating my info on Vision-X. Meron daw silang bagong telecom account? Inbound sales?

parang nkita kta sa thread ng RMH,taga dun kba?

[BeePeeOOO]

Hindi. Taga Convergys ako.

[tjac19]

Hindi. Taga Convergys ako.

don't tell me na ur considering on transferring to VXI...mlaki naman ang sweldo sa cnvrgys,dba? i was about to transfer sa commonwealth pero ngbago isip ko kasi mukhang mababa lang ang offer nila and i want to know what the perks are..

[BeePeeOOO]

A peek into the life of AT&T[a Vision-X account] CSRs:

http://www.cedmagazine.com/ced/2001/0701/id2b.htm

[otakusenshi]

guys may pinagbago ba ang vision x? kasi i've heard they are now hring wave 1 tech accounts... pls update naman dyan oh...

[s0undwave]

yes, they are hiring tech support now in line with new accounts coming in over the next few months...

[globalhegemon]

Actually from the last time I heard ME pinagbago na nga.

Currently I'm training under their inbound sales account. OK naman ang mga tao esp. the trainer and my peers,

kaso...

ang harang lang...

I heard from veteran agents na ndi pa namin makukuha yung first pay (after first 2 weeks of training)...it goes to some sorta insurance just in case you leave the company (parang BOND) or it is withheld for some sort...ma-check nga sa HR, my peers are simply afraid to do so...kaya tuloy resigned to the fact na kapit kami sa patalim neto :p

[BeePeeOOO]

Kung totoo yang practice na yan na pag-withheld ng first pay -dapat mabunyag.

Sabi sa akin nung isa kong bubwit wala na daw exams sa Vision-X for AT&T account. Tatlong interview lang daw.

Meron daw initial interview na may pababasahing maikling paragraph. Tapos daw tatawagan ka next day for an interview schedule. Kung hindi daw ka tawagan a day after initial screening LAGPAK na at no chance na.

[s0undwave]

Actually from the last time I heard ME pinagbago na nga.

Currently I'm training under their inbound sales account. OK naman ang mga tao esp. the trainer and my peers,

kaso...

ang harang lang...

I heard from veteran agents na ndi pa namin makukuha yung first pay (after first 2 weeks of training)...it goes to some sorta insurance just in case you leave the company (parang BOND) or it is withheld for some sort...ma-check nga sa HR, my peers are simply afraid to do so...kaya tuloy resigned to the fact na kapit kami sa patalim neto :p

very not true global. have your trainer explain the payroll scheme of the company to you so you'll understand fully rather than jumping the gun by making assumptions.

[foxxychick]

vxi isnt that bad..u gotta have a lot of patience and brain though if ull be in the at&t account coz honestly it is a very challenging campaign..irate calls, sales, and tons of information to know by heart

out of the 30 people in our batch, only 10 are left in the floor.they resigned kc kakaborlogs talaga.ako rin im now in a different call center.kc sakit sa ulo eh hehe:D

[BeePeeOOO]

Gaano ba katotoo na pwedeng kumita ng 50K a month sa VXI-USA tulad ng sinasabi nila sa advertisement for inbound sales?

Nagtaka lang ako kung bakit walang written exams sa VXI tulad ng sinabi sa akin ng isang taga-Convergys na ayaw sa offer nila. Hindi niya yata alam na may kumisyon?

Ang sistema daw dyan walk-in ka at fill-out application form and submit with resume; pababasahin ng isang short paragraph at tapos pababalikin uli[KUNG TATAWAGAN KA NEXT DAY]. Pag hindi tawag NEXT DAY - lagpak na. Tama ba ang kwento sa akin?

[s0undwave]

Gaano ba katotoo na pwedeng kumita ng 50K a month sa VXI-USA tulad ng sinasabi nila sa advertisement for inbound sales?

Nagtaka lang ako kung bakit walang written exams sa VXI tulad ng sinabi sa akin ng isang taga-Convergys na ayaw sa offer nila. Hindi niya yata alam na may kumisyon?

Ang sistema daw dyan walk-in ka at fill-out application form and submit with resume; pababasahin ng isang short paragraph at tapos pababalikin uli[KUNG TATAWAGAN KA NEXT DAY]. Pag hindi tawag NEXT DAY - lagpak na. Tama ba ang kwento sa akin?

there are a lot of performance-based incentives that will result in you getting pretty high paychecks even for a single two-week pay period, highest being around 70k although this was an exception not a common trend. base pay is lower than most because of the desire to drive certain behaviors or something to that effect.

if you want to confirm how recruitment goes, why not try it out rather than rely on hearsay? just my two cents...

[globalhegemon]

very not true global. have your trainer explain the payroll scheme of the company to you so you'll understand fully rather than jumping the gun by making assumptions.

Thanks though. Our trainer explained that even if we started last 28th we'll be receiving our pay this Friday (even gave us the bank forms to fill out). The thing is, that is the story being circulated by agents on the floor, especially the veterans (methinbks it's beginning to be some sort of an "urban legend" in the floor).

[s0undwave]

Thanks though. Our trainer explained that even if we started last 28th we'll be receiving our pay this Friday (even gave us the bank forms to fill out). The thing is, that is the story being circulated by agents on the floor, especially the veterans (methinbks it's beginning to be some sort of an "urban legend" in the floor).

i'm glad you took time to have that checked out.

one of the more prevalent problems with VXI is how aggressive the rumor mill is. my advice will to be sure to believe reliable sources. the worst thing to do is to act upon the infinitely many floor rumors that go around. i've seen some pretty crazy stories during my time and it's just how strange and far from the truth they can become...

[lolo inosentes]

what kind of rumors are we talking about here?

"started on the 28th and will get ur first pay this friday"? hmmm... i hope it does happen to you. cause in our case, we waited for 2 pay outs or 28 days before we got our salary. and it was just an astounding 4200 Pesos for the first pay! i really wish my experience does not happen to you too.

re bank forms, we were given those forms early too, but we still got our pay 28 days after starting with them.

i just filed my resignation yday, my tl and gm have signed it alrdy, will have to go back to finish up the clearance.

i'm quite confused now,i just received an "in" from another call center,problem is i may still have to wait for a few weeks before i get to start with them. that means longer time bumming around and not having money during paydays - i'm at the verge of becoming financially dead : )

(maybe i should withdraw my resignation...if that's possible at all)

@soundwave, could you pm me about these rumors? : )

[lolo inosentes]

globalhegemon, are you being trained for a technical support account? or is it for A***?

if it's the latter, i hope you get trained really well for adjustments. adjustments are really tough. but if you endure, you might make 15k for 1 pay out (after being with the company for two months, training included), my friend will be getting that amount this coming friday.

upsell, always upsell, so you rake in a good amount of commissions.

good luck to you!

[lolo inosentes]

sorry, forgot to ask.

who among you here actually came from vxi?

[lolo inosentes]

isa lang talaga masasabi ko, worst talaga, kaya kung may mga kaibigan ka na gusto magapply dun, sabihin mo wag na, puro bobo mga trainor dun, mga nagmamagaling kala mo kung sino, mga pulpol naman.... maghanap sila ng mauuto nila sa 10,000 pesos na magagaling na agents, sa ibang call center nga 14,000 inaayawan, 10,000 pa. goodluck sa kanila, vision x, x talaga magiging vision mo pag nagapply ka dyan.

bakit naman "worst"? i stayed with them for about 2 months, di naman ganuon kasama. actually, sabi pa nga ng mga management people dun, mas priority pa ang mga agents dun kesa management people. all management people i spoke with there during my short stay attested to this. agents earn more than team leaders or batch.

"bobo" mga trainor, "nagmamagaling", "kala mo kung sino", "pulpol"? hindi naman ganun *** naging trainor ko dun eh. sobrang bait pa nga at masaya makasama. c ian ang naging trainor ko dun.

"10,000 pesos"? hmmm....tama, 10k nga ang sweldo, pero may mga allowances naman at account bonus. over 16,900 din naman ang starting sa VXI. pag ok ka bumenta, pwede mo nga ma hit *** 50k a month (although ang nakita ko lang ay 19k for one single pay out)

paki-explain mo naman kung bakit magiging "x talaga magiging vision mo..." sa vision x.nakapag-work ka ba sa vxi?

wala lang gusto ko lang malaman (kahit wala na ako sa VXI) :lol:

[s0undwave]

@soundwave, could you pm me about these rumors? : )

sorry, i feel the worst thing to do is to spread rumors even further. if you have questions or rumors you know of, drop me a line and i'll validate them for you.

[at&taboy]

something that's not good is going on in vision x ops for a week now.

the client has drastically cut call volume to the company kaya most of the time nilalagay sa aux-5 (training) mode ang mga agents, meaning nakatang@ lang sila and they ain't taking calls. in a 10-hour shift nangyayari pa nga na the agent only takes 5 calls but generally less than 10 calls na. ewan ko ba but there seems to be an issue going on with the company and the client kaya ganun, which would easily form a conclusion to the clueless dude/s that it's begun to become a "sinking ship".

worse, the low performers are slowly being weeded out of vision x's confines -- termed!

and some more shocking & annoying tales to come...but sad to say, only a few people in vision x have the sense to detect these things yet. even some are still hoodwinked. :hmm:

[at&taboy]

something that's not good is going on in vision x ops for a week now.

the client has drastically cut call volume to the company kaya most of the time nilalagay sa aux-5 (training) mode ang mga agents, meaning nakatang@ lang sila and they ain't taking calls. in a 10-hour shift nangyayari pa nga na the agent only takes 5 calls but generally less than 10 calls na. ewan ko ba but there seems to be an issue going on with the company and the client kaya ganun, which would easily form a conclusion to the clueless dude/s that it's begun to become a "sinking ship".

worse, the low performers are slowly being weeded out of vision x's confines -- termed!

and some more shocking & annoying tales to come...but sad to say, only a few people in vision x have the sense to detect these things yet. even some are still hoodwinked. :hmm:

[The_simpsons]

Vision-X 8892200
Accounts AT&T LDSS (NCAC) inbound sales, billing
AT&T Save Desk
AT&T Core (Local and Long Distance)
Newport News (catalog magazine, order taking, fashion advice consultant)
Verizon (LA based)
New Newspaper Account
New Technical Account
New Customer Service account

VXI clients- selected only belongs to fortune 500, for stability of campaign
Payout- BIweekly (every other friday) 12 days max no need to wait for 15 or 16 days before you run out of cash its time to get paid again

50K- EASY!!!!! people earning 35T bi-weekly, now some earn 25K BI
Basic 10T, 1250 per week attendance bonus, night diff, regularization status almost sure fire +20%

Trainers- are exceptional, everybody has room to improve even US-you and me if not then we wont all be AGENTS CORRECT?

VXI is a haven for agents, they are ahead, they take home more pay than the GMs (ops mngrs level 2)

ATT- no calls? ATT boy ask your GM why... att changed the structure and the Q... let me ask you how much was your last bi-weekly pay?

People will be people always wanting more although theyve got it going for them already... Lots of people including TLs moved to other centers but most of them came back, the management is easy going and very friendly open-door policy is practised (tama ba spelling hehehe)

AM I pro VXI? yes and am with VXI i Left, be back soon hahahah (sana)

[at&taboy]

i understand where you're coming from, The_simpsons. thing is, dahil nga sa most of the time naka-aux5, apektado rin ang commissions ng mga agents and if ever some of the agents have a bad day dahil nga they take in less calls on shifts and most of the time kasi naka-aux5 sila, mahirap na i-double the money yung basic na para sa ilan esp. sa mga baguhan eh napakakarampot! malas nga if kahit todo-kayod na sa trabaho ang agent for presenting product pero customer still doesn't want it...will that still make the essence of "double the money"?

some more things. according to some tenured agents (we even got this thing on the last days of nesting), a*** is considering raw routing customer service calls to sykes which is all due to this thing, this markdown that the client gave to vxi. in short, vxi daw will have a competitor for same client in sykes!

and worse, nakapagtataka nga rin yung last training class for said client na dapat nagne-nesting na this week (which was supposed to have started last monday) eh hindi na sila natuloy...what happened to them?

bottomline. hindi daw mapagkasundo ng two companies ang priorities nila. vxi (especially agents) puts a premium on sales whereas client would want to put premium on conformance, and this apparently eh nagco-conflict na ang mga yan. hay.

ewan ko ba. but it's like it's becoming to be a sinking ship. especially that the company is already terminating low performers...talk about job security? (although it's understandable that tenure of the agent is co-terminous with the tenure of the client) and a good friend of mine was forced to resign (pero sa totoo ay na-terminate) because of a violation he didn't know he committed...to think that it was his second day of taking calls on production!

oh well...

[BeePeeOOO]

Meron bang partial day-shift ang AT&T inbound sales? Like a 2pm to 10 pm shift or a 12 midnight to 8 am shift? Ayw ko kasi yung 9pm to 6 am shift.

At&T wireless ba yan o yung wireline/landline...ayaw ko sa Sprint PCS

How many calls on average per shift?

Ako kasi sanay na sa inbound sales, financial brokerage and tech support.

Salamat po.

[at&taboy]

BeePeeOOO, walang partial day-shift ang a*** sa vxi. service window usually is from monday-friday, 7 pm-10 am and saturday, around 8 pm-8 am (manila times).

and shifts are usually like this:
mon & tues -- 10 hours each (breaks included)
wed-fri -- 9-10 hours each (breaks included)
sat -- 8 hours (breaks included)

2 days off.

and we serve residential customers. hindi wireless. it's customer service + sales.

good part is the training, tama si The_simpsons about the trainers.

per shift, you must hit an average of 48 calls. kaso with what's going on right now, it'd be a surprise kung aabot pa sa 15 ang calls per shift per agent dahil nga sa dalas na naka-aux5.

[Raging Cajun]

i'm sorry to say pero di maganda sa vision x. if you're thinking of applying there, wag na lang. sayang lang time nyo.
Baka naman bumagsak ka lang at 'di nakapasa. :mecry: Or maybe you're just a low performer who was let go. That's the way it is with VXI. If you don't have what it takes to achieve BIG things, then maybe this isn't the place for you. You gotta walk the walk, not just talk the talk with VXI my friend. Failure builds character naman eh. Better luck next time! *okay*

[cartz]

totoo bang magkaka-aohell i mean aol na sa vxi? may alam ba kayo dun?

[at&taboy]

ewan ko pero sabi nila hindi raw matutuloy ang aohell.

pero one thing's for sure, tuloy raw ang isang newspaper account dun. outbound.

[lolo inosentes]

hmmm.... yung aol ba *** tech support account nila dapat? yun kasi ang dapat papasukan ko before na di ko na tinuluyan.

meron nabanggit sa akin dating tech support account diyan ang recruitment na about "data migration" daw.

any ideas?

[Hulk Smash!]

well, for vxi, i suggest not go there..... its the worst call center that you will gonna apply for.... they mislead people na fashion fashion order taking lang naman ginagawa dyan....
:angry: First of all...it is an account that has something to do with fashion. Yes, ordertaking is involved. However, sales also plays a very big part of the personal shopper's role. You must have enough fashion sense to upsell the right clothes to match what the customers are ordering. They also get commissions for their efforts. I don't know what made you say these terrible things frnc29. Maybe you were fired. Maybe you didn't pass VXI's requirements. If you don't have what it takes, then you're better off with another Call Center kind enough to welcome your sorry ***! *peace*

[Hulk Smash!]

isa lang talaga masasabi ko, worst talaga, kaya kung may mga kaibigan ka na gusto magapply dun, sabihin mo wag na, puro bobo mga trainor dun, mga nagmamagaling kala mo kung sino, mga pulpol naman.... maghanap sila ng mauuto nila sa 10,000 pesos na magagaling na agents, sa ibang call center nga 14,000 inaayawan, 10,000 pa. goodluck sa kanila, vision x, x talaga magiging vision mo pag nagapply ka dyan.
:mecry: I pity the fool who can b*tch like you do! Obviously, "frnc29" was someone who didn't quite make the cut with Vision-X. This person's Tagalog is sooo urban, it makes you wonder if his/her English skills are any better. Maybe this person was hoping he/she would learn what he/she needed from VXI's training but found the process too overwhelming! If you ain't got none! You can't get none my friend!
Yes the base pay is P10,000 and then some! If you've got the right sales skills...it is possible to earn P50,000 a month... Even more! The remuneration package itself (base pay ++) is more-or-less P19,000/month (excluding the commissions). I guess frnc29 isn't happy with VXI because this person's perception of things is as blurred as the eye-sight of someone who's X-eyed! :lol:

[Hulk Smash!]

Yeah..Not go there pls. Aside from the bond they pay you way lower and the pressure is super!! It's not about fashion dear.. It's purely order taking and upselling!! It's like a combined inbound and outbound account!!
:bop: Well...Hey! If this is too tough for you then maybe the Call Center Industry's not for you.

*okay* FYI: Personal Shoppers are paid commissions for their efforts aside from their remuneration package.

[Hulk Smash!]

Gaano ba katotoo na pwedeng kumita ng 50K a month sa VXI-USA tulad ng sinasabi nila sa advertisement for inbound sales?

Nagtaka lang ako kung bakit walang written exams sa VXI tulad ng sinabi sa akin ng isang taga-Convergys na ayaw sa offer nila. Hindi niya yata alam na may kumisyon?

Ang sistema daw dyan walk-in ka at fill-out application form and submit with resume; pababasahin ng isang short paragraph at tapos pababalikin uli[KUNG TATAWAGAN KA NEXT DAY]. Pag hindi tawag NEXT DAY - lagpak na. Tama ba ang kwento sa akin?
The stories you heard were true...to a certain extent. Vision-X actually has an extensive array of tests applicants who passed the initial stage goes through. Brain-twisters and quite deceiving. Plus you have to survive a number of interviews.

P50,000 a month is just a figure. You can more (someone once got P76K in 2 weeks) or a bit less depending on your performance. All of this of course is possible because VXI gives out great commissions! *okay*

[s0undwave]

Wow, this thread has certainly become active again. :bashful:

Anyway, let's go over the points that seem interesting enough...

First, AT&T Wireless no longer exists except as a brand that AT&T still owns. The actual company was acquired by Cingular last year and AT&T is still exploring the possibility of reviving the brand by renting network time through other providers such as Sprint/Nextel.

Next, VXI has a very nasty rumor mill, I have to admit. It's sad to see people who act upon these rumors (as seen in resignations, negative comments), but then again rumors seem to be bread and butter for this entire industry. I'll have to state that most of the rumors stated on this page are just that - rumors.

Next, I would cofirm there was a drastic drop in volume for the AT&T Local account. This was due to several factors including (1) the opening of a new internal center that handles the same volume and (2) the conversion of existing long distance-only internal centers to also handle the local volume. The question of whether the decision to train these additional internal agents to compensate for performance issues with VXI itself remains to be in the realm of pure speculation.

Last, yes, positive attrition is being exercised as present to deal with the fact that with the drop in volume, the local project is currently overstaffed. This does not mean the project is pulling out (given that there continues to be a lot of update training still going on, new AT&T projects still coming in, etc). This is not a bad thing considering that the company has not removed anyone for performance reasons ever since this campaign started. All companies have to let go of non-performers sooner or later. It's just the way any business is run if it hopes to succeed.

I hope this clarifies the truth behind some of the rather wild notions going around.

[Hulk Smash!]

Wow, this thread has certainly become active again. :bashful:

Anyway, let's go over the points that seem interesting enough...

First, AT&T Wireless no longer exists except as a brand that AT&T still owns. The actual company was acquired by Cingular last year and AT&T is still exploring the possibility of reviving the brand by renting network time through other providers such as Sprint/Nextel.

Next, VXI has a very nasty rumor mill, I have to admit. It's sad to see people who act upon these rumors (as seen in resignations, negative comments), but then again rumors seem to be bread and butter for this entire industry. I'll have to state that most of the rumors stated on this page are just that - rumors.

Next, I would cofirm there was a drastic drop in volume for the AT&T Local account. This was due to several factors including (1) the opening of a new internal center that handles the same volume and (2) the conversion of existing long distance-only internal centers to also handle the local volume. The question of whether the decision to train these additional internal agents to compensate for performance issues with VXI itself remains to be in the realm of pure speculation.

Last, yes, positive attrition is being exercised as present to deal with the fact that with the drop in volume, the local project is currently overstaffed. This does not mean the project is pulling out (given that there continues to be a lot of update training still going on, new AT&T projects still coming in, etc). This is not a bad thing considering that the company has not removed anyone for performance reasons ever since this campaign started. All companies have to let go of non-performers sooner or later. It's just the way any business is run if it hopes to succeed.

I hope this clarifies the truth behind some of the rather wild notions going around.
:grrr: Hey! Dude! A poker player never reveals the hand that was dealt him to the other players on the table :eek: . That wouldn't give him much of an edge now would it? You seem to be so into sharing vital information about the company you're in, sharing highly confidential stuff for all the world to see! I really can't put my finger on it. Are you naive or are you just too much of a grandstander that you overlook the consequences of your actions? I guess you're part of (consciously or unconsciously) the "nasty rumor mill" you just mentioned. Heck! I think you're much worse! You've taken it to the next level! What you did is like dunking a bloodied carcass into a pool of hungry sharks! That's how tough the competition is in the call center industry today, in case you didn't notice. The last thing a company needs is a :evil_lol: SNITCH like YOU :bop: spilling the proverbial can of beans to the open mouths of your competitors!

[s0undwave]

Well this isn't poker, now is it?

My only intent is to disspell any false notions out there about what's going on. No sense allowing misconceptions to remain unchallenged through false misrepresentation.

You're obviously in Recruitment since it seems you don't have firm grasp of the reality of what's going on in Operations. It's a good company but it's far from perfect as are most. No sense in attempting to sugar coat.

Perhaps there's truth to the saying that a lie can go around the world while the truth is still geting its boots on...

[The_simpsons]

hulk and soundwave - are you guys from management? you talk about details as if you had a document in your hand. from the way the sentences are constructed i think i have an idea who you are hulk - B2TP2VXI lets see you decipher this one. You talk about competition, VXI closed them down long ago four months into operations Convergys Bangalore & New Delhi,RMH, Aegis, All AT&T internal call centers, why? BEST STATS ever!!! 36% conversion 2% C7 rejects 12%. Because the volume increased a bit before the merger with SBC, Aegis had to be re-contracted for around 3500Calls or less...its still open.....
Now try to guess who I am

[s0undwave]

hulk and soundwave - are you guys from management? you talk about details as if you had a document in your hand. from the way the sentences are constructed i think i have an idea who you are hulk - B2TP2VXI lets see you decipher this one. You talk about competition, VXI closed them down long ago four months into operations Convergys Bangalore & New Delhi,RMH, Aegis, All AT&T internal call centers, why? BEST STATS ever!!! 36% conversion 2% C7 rejects 12%. Because the volume increased a bit before the merger with SBC, Aegis had to be re-contracted for around 3500Calls or less...its still open.....
Now try to guess who I am

Convergys Bangalore and New Delhi continue to handle AT&T calls although they no longer handle duplicate volume with one of the VXI projects. Aegis does continue to support the same volume although with luck this won't last for long, hehe.

The merger is far from complete but is estimated to complete by next year. You can check the website for updates on the merger.

[Hulk Smash!]

Well this isn't poker, now is it?

My only intent is to disspell any false notions out there about what's going on. No sense allowing misconceptions to remain unchallenged through false misrepresentation.

You're obviously in Recruitment since it seems you don't have firm grasp of the reality of what's going on in Operations. It's a good company but it's far from perfect as are most. No sense in attempting to sugar coat.

Perhaps there's truth to the saying that a lie can go around the world while the truth is still geting its boots on...
Well d-uh! :rolleyes: Of course this isn't poker! Ever heard of a metaphor before?

My point is, in a competitive industry like what VXI is in, confidentiality is of top priority. Regardless if it's rumors or actual facts. The details you shared were just too revealing! Trade secrets should always stay within the confines of the organization. Business ethics dictate that any member of that organization must respect the confidentiality of these practices. Your intentions may be noble, but it doesn't necessarily constitute the greater good. You always have to consider if you've got all the bases covered (ahem..! :naughty: another metaphor...I wasn't talking about baseball), Pros and Cons.

We're obviously on the same side here soundwave. You're for truth :shout: . I'm for justice :bop: . Why do we do the things we do and say the things we say (or write)? It's because we both belive we're part of an organization worth fighting for. VXI may not be on TOP...but it's definitely one of the BEST! *okay*

[Hulk Smash!]

hulk and soundwave - are you guys from management? you talk about details as if you had a document in your hand. from the way the sentences are constructed i think i have an idea who you are hulk - B2TP2VXI lets see you decipher this one. You talk about competition, VXI closed them down long ago four months into operations Convergys Bangalore & New Delhi,RMH, Aegis, All AT&T internal call centers, why? BEST STATS ever!!! 36% conversion 2% C7 rejects 12%. Because the volume increased a bit before the merger with SBC, Aegis had to be re-contracted for around 3500Calls or less...its still open.....
Now try to guess who I am
:confused: I'm totally clueless as to who you are Mr./Ms. Simpson. However, we both are obviously on the same page about one thing. VXI may not have the perfect call center operations. *peace* But we sure as hell are at par with the top companies in this industry!

[The_simpsons]

hahaha- only VxI and to some degree Aegis, handle the NCAC Que, FYI. The merger is far from complete, yeah documentation and the like but the management has integrated their resources and SBC is already in the lead, want a phone number?

[dOnNa021]

:wave: I'm also working for vxi for almost a year now, and so far masaya naman ako dito!..Newport News ang account namen,it's an inbound sales account and we are like personal shoppers and fashion consultants that's why it's fun.But syempre, hinde naman mawawala yung mga irate and mga bobo na customers diba?..It's how you deal with it!..

..About the pay, yeah you start at 10k..but i believe that is if you don't have any call center experience at all, like me!..That's only basic and there's a weekly perfect attendance allowance of 1,250..so that's 5k in a month kapag hinde ka tamad..and that's 20% night diff..and of course midshift allowance!and don't forget the commission!..but you have to reach certain goals sa stats and of course attendance..kailangan lang naman masipag ka pumasok and magbenta!..You always have to work hard for your money, ayt?..and nagkakaroon naman ng increase every 6months!..and magaganda din ang mga benefits!.

..sa ibang accounts (AT&T) masyado malalaki commissions nila!..nakakalula!..lague nga silang log-out ngayon, i dunno why..but i believe malalaki pa den yung kumisyon!..and mahirap yung account nila!..so masaya nako sa newport..hinde man kame petiks, but more calls, more selling opportunities, more commission diba? ;)

http://tinypic.com/afkq52.gif

[_TweeZ_]

May opening ba sa inyo na tech support position?

[otakusenshi]

ang alam ko nagopen sila ng tech-pioneer last july though *** alam kung natuloy ang launching...

[globalhegemon]

Musta na kaya Vision X ngayon, especially the VXI Pexers since nung maglaho ako nang parang bula dito?

..sa ibang accounts (AT&T) masyado malalaki commissions nila!..nakakalula!..lague nga silang log-out ngayon, i dunno why..but i believe malalaki pa den yung kumisyon!..and mahirap yung account nila!..

Well said, mahirap nga yung acount tas Aux+4 pa parati (ewan ko ba sa client, ndi kasi mapagkasundo yung metrices ng dalawang yun eh) -- papaano kaya yung komisyon, imposible siguro na double the moolah nyan.

And from the time na umalis ako, nothing has actually been heard of about that tech account. :shrug:

[glutton_goddess]

hi. for those working in VXI, how many vl and sl do they give? and what health card do they provide you with? i was told na maxi-care daw sila e, what kind po? thanks. and what other benefits do they offer?

[whitelighter11]

i dont think that vision x inc is a poor company. first, i worked there before for almost a year(reason for resigning is personal). people there are so nice and cool. salary; they pay good, i mean, im with *&t local unep before and yung commission, sobra sobra. like in my case, for 2 weeks lang i earned before, highest was 21thou and the lowest i got was 12thou, take note, two weeks lang yun. kahit mababa ang starting basic fee nila, bawi ka naman sa commission. i dont know about n@wport, but as far as i know, ganun din naman. lahat naman ng call centers may bad comment galing sa mga agents. sa call center nyo, i bet meron di ba? so kung mag bad mouth kayo about vxi, kala ng iba, sure na sure sila. pinangingibabawan kasi kayo ng galit, pangit lang kasi ang tingin nyo about vxi, pano yung benefits? like automatic, pag wala kang absent for a week, meron ka na agad na 2000. on top of your commission and basic pay. tyagaan lang naman yan eh. and about the TRAINERS(which is the RIGHT spelling hindi TRAINORS) magagaling ang mga trainers. kahit saan naman kayo magpuntang call center eh may trainer di ba? and how can you say na di magaling ang mga TRAINERS? bakit? alam nyo na ba ang ituturo nila sa unang day ng training? di ba clueless kayo kung ano ang product nila di ba? so how can you say na di sila magagaling? nasa agent naman yun kung iaabsorb nyo yung tinuturo nila o hindi... baka naman wala sa TRAINERS ang problem, malamang nasa agent na galit na galit sa TRAINERS ang may problem. yun lang.... kaya next time, make it sure na kung magbabad mouth kayo sa certain company, tignan nyo muna sarili nyo kung ano rin mali sa inyo okay?


:) :) :)

[dOnNa021]

double post :D

http://tinypic.com/afkq52.gif

[dOnNa021]

..heLLo!..kung meron mang ibang pexer dito from vxi na sa newprt news account, CONGRATULATIONS sa atin guys!..

..today, as in right now, right at this hour, we are having our celebration party kaze 1 year na ang newport news-manila!..daming food dito sa luonge sa 26th floor, hehe!..

..grabe, tuwa ako kaze, sa loob ng 1 year, sobrang dami namin pinagdaanan..dati we're like more than 600 agents..nagkaron ng certification, forced resignation, redirection, and tanggalan chuva..and now, sobrang konti na lang kami!..tibay!!!CONGRATS!

..let's all party and have lotsa fun!.. *party* :blow:

..loveyah'all newport news (fashionista) peeps! :kiss:

http://tinypic.com/afkq52.gif

[globalhegemon]

dOnNa021 Happy 1st anniversary nga jan senyo! Ang onti na nga lang ninyo jan eh. Wala na bang ibang account na papasok sa VXI, nabitin ata yung tech eh.

============

BTW, how's this for a sucker fellas?

According to a friend, VXI has terminated 188 agents in its AT&T-UNEP program (where I came from before going pffft). Of course damay dyan yung mga mahihina. Pati yung nasa bagong pasok lang na batch (last batch) hindi pinatawad! Akala ko ba ang sabi ng mga OM eh 3 months to shape up/adjust yung mga mahihinang newbies, then after just a month eh na-term na sila agad?

That just showed that it has become a sinking rudderless ship, and I'm glad that I have escaped it before things went evident.

[globalhegemon]

Kagagaling ko lang sa VXI to collect my freakin' last pay na puros na lang tax refund. (Ndi ako makapaniwala na meron pa pala ako makukuha, kundi na lang sila tumawag sa akin eh, and imagine yung HR/ER nila gabi lang sila operational, eh hindi kaya delikado ito for the resigned employee dahil closed sila pag araw.)

And since hindi ko na pedeng i-edit yung previous post ko nito, hindi na lang terminated ang gagamitin ko -- i-rerephrase ko yung statement ko:

VXI has retrenched 188 agents in its AT&T-UNEP program in the last few weeks (as of late).

Yung retrenched, galing na po yan sa bibig ng HR.

[make_a_move]

hi..dis is the first time i will post a message on this site. i read all your views, feedbacks, comments, reactions and all...wow. cant imagine ganon *** image ng VXI. well, im from vxi from at&t account. im almost 2 yrs in the company. well, ok mga tao, mdaling makasundo mga TL. we hav good GMs and a handsome OM and a handsome VP. ive been in the company since outbound. nung nwala *** outbound lhat ng agent npnta sa inbound. of course my mga "na-rertrenched" na agent nung outbound dhil sa attendance at performance. financially wise, ok magpasweldo ang vxi. every other friday sweldo compared to others na 15 and 30. regarding dun sa i-hohold *** sweldo pag-bgo ka sa company, that is not true kc my cut-off. pag ndi nka-abot sa cut off *** start date mo mdyo mttgalan nga *** sweldo. although maliit *** basic pag bago ***, ok **** yung mga bonus at ok *** commision. totoo *** 50k a month if youre really good in sales. actually, meron nga nka almost 70k in a month, kc in 1 payout he got almost 30k bcoz of commision dhil sobra mgaling **** mag-benta. yung mga na-retrenched na agent last week, it is due to non-performance. sobrang ok **** sa vxi, ang management mdli mo makakasundo. at ***** marami na rin oppurtunity dhil nadadagdagan *** account.

[ryk217]

the good thing bout Vision X is TL's and Managers there are all friendly and fun to be with! especially my friends D,Tony my Boss,and my Group manager and all other TL's and managers! mabibilang mo sa daliri mo yun medyo epal dyan! actually sobra p mga daliri mo sa kamay hehe! we just pray n *** that vision x wil continue to grow and have more good accounts to come!!!!
we hav d hardest account in the market right now and we are proud to be that callcenter that has that! basta galing ka vxi madali n makapasok sa ibang callcenter especially if you hav experienced the acct from the largest phone company in america! =)

[dOnNa021]

^^ yah, that's true!..mababait talaga ang mga TLs, GMs, and OMs sa VXI..sobrang friendly..lalo na sa NEWPORT kaze, para kaming family, kasi nga konti na lang kami!..

..and, i think, yung mga ibang naalis sa account nila, na-redirect sa ibang account!..

..and i believe that VXI is hiring people who can accept the challenge and magaling..and nadadaan din sa attitude 'yan!.. *okay*
http://tinypic.com/afkq52.gif

[dOnNa021]

make_a_move at&t ka?..nasa 26th floor ka din ba?..naku!..saya naman!..
http://tinypic.com/afkq52.gif

[dOnNa021]

dOnNa021 Happy 1st anniversary nga jan senyo! Ang onti na nga lang ninyo jan eh. Wala na bang ibang account na papasok sa VXI, nabitin ata yung tech eh.

============

BTW, how's this for a sucker fellas?

According to a friend, VXI has terminated 188 agents in its AT&T-UNEP program (where I came from before going pffft). Of course damay dyan yung mga mahihina. Pati yung nasa bagong pasok lang na batch (last batch) hindi pinatawad! Akala ko ba ang sabi ng mga OM eh 3 months to shape up/adjust yung mga mahihinang newbies, then after just a month eh na-term na sila agad?

That just showed that it has become a sinking rudderless ship, and I'm glad that I have escaped it before things went evident.

..ei, thnx po ha!..niweiz, i heard meron daw, but im not sure eh!..yah, konti lang kami, pero may bago ng batch ang newport ngayon..saya nga eh!..hehe!..

..siguro, yung mga natnggal, mostly yung mga maraming quality issues..possible din na yung mga napag-iinitan ng client..

..hayy, buti na lang, sa isang taon ko sa newport, never pa ako nagka- QD..(knock on wood!) :)
http://tinypic.com/afkq52.gif

[globalhegemon]

...mdaling makasundo mga TL. we hav good GMs and a handsome OM and a handsome VP...

Not in my case. I can't stand my TL (PC 2*). During our pow-wow, grabe 90% of his talk with us is full of FOUL/SWEAR LANGUAGE! Ganyan ba ang tamang pag-momotivate sa team? Kanya-kanya ngang istayl, kaso parang mas nakaka-demoralize pa yan lalo na't eksistido na yugn problema na yun.

And handsome VP? Well, on face value, yes he may be, and yes he's mabait, but in reality he's just a lackey of the 3 Chinese owners of the company, especially one of them who's in the RCBC office and heck this owner based here doesn't even know know how to sepak good English! Even heard that AC can't decide for himself when it comes with decisions as VP...well, ganun nga pag Chink/Chonk/Honky ang me-ari ng kumpanya. Tsk tsk :rolleyes:

...yung mga na-retrenched na agent last week, it is due to non-performance. sobrang ok **** sa vxi, ang management mdli mo makakasundo. at ***** marami na rin oppurtunity dhil nadadagdagan *** account.

Really? Even those who are actually performing as per team stats (lalo na sa last batch na pumasok) were included in those who were forced to resign -- ergo, in HR's terms, retrenched. Di ba nga sabi ng mga OMs eh me 3 months period na ibibigay sa mga newbies to fully adjust and shape-up, kaso after a month, sinama pa rin sila sa mga sinipa? Talk about company, particularly Chink/Chonk/Honky bull****.

As for nadadagdagan yung account...outbound ulit yun for sure, among others L* *****. Asan na yung tech account na pinagmamalaki nuon ng VXI?!?

[Hulk Smash!]

Truth be told...the Technical Support account is up and running. The US clients are actually impressed with the agents' performance. Regarding the "retrenched" agents...well, as hard as it is to accept for most of them, the fact of the matter is, these people weren't performing up to par. A lot of them had poor attendance too. Let's face it...if they couldn't shape up in a month to know their way around working on the account they were assigned to, why keep them? Any competent businessman knows when to cut his losses.
Whoever you are, I'm sorry if your stay with VXI wasn't pleasant, but you can't assume to know what's happening behind the velvet curtain. You'll just have to wait and see.
And take it easy with the racist remarks. Kung turned off ka sa VXI, mas nakaka-turn off naman yang pananalita mo. You say they (the Chinese Executives) can't speak English straight...Well, the way you write your posts...I'd sure hate to hear your Oral English skills.

Not in my case. I can't stand my TL (PC 2*). During our pow-wow, grabe 90% of his talk with us is full of FOUL/SWEAR LANGUAGE! Ganyan ba ang tamang pag-momotivate sa team? Kanya-kanya ngang istayl, kaso parang mas nakaka-demoralize pa yan lalo na't eksistido na yugn problema na yun.

And handsome VP? Well, on face value, yes he may be, and yes he's mabait, but in reality he's just a lackey of the 3 Chinese owners of the company, especially one of them who's in the RCBC office and heck this owner based here doesn't even know know how to sepak good English! Even heard that AC can't decide for himself when it comes with decisions as VP...well, ganun nga pag Chink/Chonk/Honky ang me-ari ng kumpanya. Tsk tsk :rolleyes:



Really? Even those who are actually performing as per team stats (lalo na sa last batch na pumasok) were included in those who were forced to resign -- ergo, in HR's terms, retrenched. Di ba nga sabi ng mga OMs eh me 3 months period na ibibigay sa mga newbies to fully adjust and shape-up, kaso after a month, sinama pa rin sila sa mga sinipa? Talk about company, particularly Chink/Chonk/Honky bull****.

As for nadadagdagan yung account...outbound ulit yun for sure, among others L* *****. Asan na yung tech account na pinagmamalaki nuon ng VXI?!?

[med_trans]

sino po dito ang nakakakilala kay marylyn palaginog?

[The_simpsons]

Ako... I know her, NCAC sya, Y?

[dOnNa021]

Truth be told...the Technical Support account is up and running. The US clients are actually impressed with the agents' performance. Regarding the "retrenched" agents...well, as hard as it is to accept for most of them, the fact of the matter is, these people weren't performing up to par. A lot of them had poor attendance too. Let's face it...if they couldn't shape up in a month to know their way around working on the account they were assigned to, why keep them? Any competent businessman knows when to cut his losses.
Whoever you are, I'm sorry if your stay with VXI wasn't pleasant, but you can't assume to know what's happening behind the velvet curtain. You'll just have to wait and see.
And take it easy with the racist remarks. Kung turned off ka sa VXI, mas nakaka-turn off naman yang pananalita mo. You say they (the Chinese Executives) can't speak English straight...Well, the way you write your posts...I'd sure hate to hear your Oral English skills.

..i agree!.. *okay*
http://tinypic.com/afkq52.gif

[globalhegemon]

Truth be told...the Technical Support account is up and running. The US clients are actually impressed with the agents' performance.

Oh thank you for the information, parang hindi alam yun maski ng mga A*** agents na eksistido ang tech support account. So, then why has VXI stopped the hiring process for such samantalang andaming mga tao dyan na naghahanap ng mga tech support jobs in call centers? (Even those who applied know that the said account is kaput)


Regarding the "retrenched" agents...well, as hard as it is to accept for most of them, the fact of the matter is, these people weren't performing up to par. A lot of them had poor attendance too. Let's face it...if they couldn't shape up in a month to know their way around working on the account they were assigned to, why keep them? Any competent businessman knows when to cut his losses.

Well, in any business, this is just a matter of survival nga. Pero the thing of the matter is, pati yung mga agents who came from the newer (if not the newest) batch who were assured by the OMs/GMs as well as their
team leads that they won't be part of such drastic move (if the client or the company decides to do it, and in this case they did it) because they will be given a 3-month period from their live date to shape up and polish their stats first (which should've been some sorta assurance na kahit yung bottom performers sa newest batch na yun at hindi masasama sa retrenchment because of that assurance) were anyway included in those retrenched! Still, if they were terminated/retrenched due to poor performance, it's justifiable though. Pero from what I know yung mga na-term from the last batch didn't have problems with attendance et al., it was just that they were still adjusting -- they were just in the floor for 1.5 months.

Whoever you are, I'm sorry if your stay with VXI wasn't pleasant, but you can't assume to know what's happening behind the velvet curtain. You'll just have to wait and see.

And take it easy with the racist remarks. Kung turned off ka sa VXI, mas nakaka-turn off naman yang pananalita mo. You say they (the Chinese Executives) can't speak English straight...Well, the way you write your posts...I'd sure hate to hear your Oral English skills.

Oh well you may think what I've said is racist, but that's reality. American bosses, especially in business process outsourcers, are still better compared to Chinks/Chonks/Honkies who treats their employees as if they're losers -- why is it still na ang starting pay is just PhP10,000 and kahit you've worked your arse off after a year eh PhP13,000 lang ang base pay, hindi man lang as competitive with 90% of the call center industry or even the industry standards?

So since I'm outta that sinking ship VXI...TATA!

[med_trans]

Ako... I know her, NCAC sya, Y? pinsan ko sya... nasa sales ata sya... gusto nga nyang lumipat ako dyan...

[The_simpsons]

ok, yup NCAC dati tawag sa kanila now ATT LDSS

[med_trans]

^^^ teka ano ba posisyon na dyan? magkaibigan ba kyo? ano pala name mo? tanong ko sa kanya....

[The_simpsons]

name KO? haha wag na... Im sure she knows me, or she used to know me, wait she still knows me but we havent been in touch, hahahaha, ang kulit diba, eto clue, GM....

[The_simpsons]

pahabol, dating GM......

VISION-X, Friends and Classmates, kita-kits tayo ulit ah, dyan lang me sa taas nyo, guess where, 27th...Its going to be nice seeing you all once more....

[ryk217]

dude i think i know u???? btw, ano yun meron sa 27th floor ng rcbc?????
pabalita naman dyan????

[legal-recruiter]

hi i am from Ambergris Solutions. If you are looking for a job we have a lot to offer. We are currently hiring for 120 agents for a telecommunication account. this is somewhat the same with AT&T. if they want to work in an easier telecommunications campaign then ambergris is the best destination. we have open house from 11am-8pm in both our recruitment sites: FOR THE APPLICANTS FROM THE NORTH 31st/F Discovery Center, ADB Ave., Ortigas Centre, Pasig City (accross The Podium Mall); FOR THE APPLICANTS FROM THE SOUTH 5th Level Market! Market! Mall, Bonifacio, Global City, Taguig (we are inside the Mall). apply in person, bring a copy of your resume and then your application will be processed right away. We have a class to start on October 24 -- 60 agents -- then 2nd week of November another 60 agents. APPLY NOW! BE A PIONEER OF THIS ACCOUNT!!! be a part of AMBERGRIS WINNER'S CIRCLE... *okay* *okay* *okay* ;)

Kagagaling ko lang sa VXI to collect my freakin' last pay na puros na lang tax refund. (Ndi ako makapaniwala na meron pa pala ako makukuha, kundi na lang sila tumawag sa akin eh, and imagine yung HR/ER nila gabi lang sila operational, eh hindi kaya delikado ito for the resigned employee dahil closed sila pag araw.)

And since hindi ko na pedeng i-edit yung previous post ko nito, hindi na lang terminated ang gagamitin ko -- i-rerephrase ko yung statement ko:

VXI has retrenched 188 agents in its AT&T-UNEP program in the last few weeks (as of late).

Yung retrenched, galing na po yan sa bibig ng HR.

[The_simpsons]

dude i think i know u???? btw, ano yun meron sa 27th floor ng rcbc?????
pabalita naman dyan????

hahaha- *** di pa kita kilala..
*okay* DELL International Services, 27th Floor RCBC tower 2 Makati, sa taas ng Vision-X po... This is the much talked about DELL Internal Call Center, we will be moving to PASAY on Feb 6

[kittykittylala]

well this is just my first time to post on this forum. I was also an ex agent of VXI. I dont have anything to say against the VXI company per se. VXI is paying their agent real good.
But one of my friend had a bad experience with the TL. I wonder how did they hire such kind of TL with an attitude problem. Well i guess that TL received alot of complaints. The TL is demoralizing the spirit of the Team. Not just one agent noticed the attitute but also one of the veteran agent. Thats why my friend is not recommending VXI coz my friend doesnt want others to experience what my friend experienced. Sometimes its not the company per se who's giving bad impression to potential applicants but its their staff whos giving those. right?

[neurotic_dude]

i dont think that vision x inc is a poor company. first, i worked there before for almost a year(reason for resigning is personal). people there are so nice and cool. salary; they pay good, i mean, im with *&t local unep before and yung commission, sobra sobra. like in my case, for 2 weeks lang i earned before, highest was 21thou and the lowest i got was 12thou, take note, two weeks lang yun. kahit mababa ang starting basic fee nila, bawi ka naman sa commission. i dont know about n@wport, but as far as i know, ganun din naman. lahat naman ng call centers may bad comment galing sa mga agents. sa call center nyo, i bet meron di ba? so kung mag bad mouth kayo about vxi, kala ng iba, sure na sure sila. pinangingibabawan kasi kayo ng galit, pangit lang kasi ang tingin nyo about vxi, pano yung benefits? like automatic, pag wala kang absent for a week, meron ka na agad na 2000. on top of your commission and basic pay. tyagaan lang naman yan eh. and about the TRAINERS(which is the RIGHT spelling hindi TRAINORS) magagaling ang mga trainers. kahit saan naman kayo magpuntang call center eh may trainer di ba? and how can you say na di magaling ang mga TRAINERS? bakit? alam nyo na ba ang ituturo nila sa unang day ng training? di ba clueless kayo kung ano ang product nila di ba? so how can you say na di sila magagaling? nasa agent naman yun kung iaabsorb nyo yung tinuturo nila o hindi... baka naman wala sa TRAINERS ang problem, malamang nasa agent na galit na galit sa TRAINERS ang may problem. yun lang.... kaya next time, make it sure na kung magbabad mouth kayo sa certain company, tignan nyo muna sarili nyo kung ano rin mali sa inyo okay?


:) :) :)

I like what you said here. You hit it right on the dot! It's not the company's never-ending legacy to please everyone (as in the employees) at all extent. It's always easier to point your fingers and blame it to the things around you than to assess yourself and realize that the problem is with you. My tip, just be thankful of what you have. And if you see something that you don't like, take action and be part of the solution. If you keep yapping here, then you're just part of the problem. Dare to take the challenge.

[dOnNa021]

The_Simpsons

..naku, mukhang kilala kita!..dating TL?..ikaw ba yung tall and handsome na dating TL ng NCAC?.. :glee:

..nasa 27th Flr ka na?..buti naman at nasa RCBC ka pa din! :)

http://tinypic.com/afkq52.gif

[The_simpsons]

The_Simpsons

..naku, mukhang kilala kita!..dating TL?..ikaw ba yung tall and handsome na dating TL ng NCAC?.. :glee:

..nasa 27th Flr ka na?..buti naman at nasa RCBC ka pa din! :)

http://tinypic.com/afkq52.gif

Sorry hindi po TL, yung next dun

[dOnNa021]

^^ ahhh..dating GM ka nga pala..sowee po!..sa 26th Flr ka din ba before?.. :D
http://tinypic.com/afkq52.gif

[jen2jen1975]

Vision X has several projects. They have four different telecom projects, where you can make serious money because they are inbound sales. Stressfull, but fruitfull. If you cannot handle stress, they have an easy account also. Does not pay as much, but work less stress. 20% night diff, 10% hazard pay, attendance bonus and very good health benefit that includes your family members.

Their base ay on their hard projects is about 19k put together, plus if you perform you get a a bonus. We have several agents making over 20k in bonus alone. Top agents make over 50k for sure. Good environment, good people, I like it!

[jen2jen1975]

Vision -X, is located at the rcbc plaza tower two, 889 2200. If you want to apply. It has several diffirent account in telco, fashion, technical support and media.

It has many good qualities like it's family oriented culture and values. It has a competitive pay and very agressive commission structure. Yes some projects are stressful, some are not. Depending on how much money you want to make. More money like say 50k or more, high stress, low stress maybe 25k a month. That simple.

You peeps that used to work for vxi, you were treated nicely and fairly, when you were there I'm sure.

[jen2jen1975]

[QUOTE=IceKnight]

last i heard, THAT phone company withdrew the sales bec of rampant scamming and numerous US customer complaints but opened an inbound customer support for the same company. (imagine, the same customers that you scammed and fooled into buying the long distance phone service (with high rates!) are the same IRATE ones calling in to cuss your head off.

[jen2jen1975]

This is an example of ignorance. If you think that a contract will be terminated for fraudulent activities and yet be awarded another contract. The reason why they stopped outbound is due to the legislature in the US that was passed preventing AT&T to compete with local companies such as the baby bells. Tulog mo lang yan tatalino ka!!!

[dOnNa021]

Vision X has several projects. They have four different telecom projects, where you can make serious money because they are inbound sales. Stressfull, but fruitfull. If you cannot handle stress, they have an easy account also. Does not pay as much, but work less stress. 20% night diff, 10% hazard pay, attendance bonus and very good health benefit that includes your family members.

Their base ay on their hard projects is about 19k put together, plus if you perform you get a a bonus. We have several agents making over 20k in bonus alone. Top agents make over 50k for sure. Good environment, good people, I like it!
*okay*
..you must be working for vxi!.. :)

http://tinypic.com/afkq52.gif

[jen2jen1975]

Mga peeps, habang nasa mood ako mag post! VXI is not for the weak at heart. It is not for the peeps that simply likes to petiks, long breaks, be absent and hope to make srious money. This is not the GSIS peeps! This is a business. It is for those that are serious about their life and future and future. They are not after people that are simply after high base pay. They give competitive base pay but give quite a bit of incentives for perofrmers. This is because they want you to grow with them and have a bright future. If you just like to petiks, relax and not care about your future, VXI is not for you! There is Dell, Convergys, People Support, (people support used to be goos, but when their managing director Bong earned 5Dollars from the merger, he stopped giving s **** about the people.) There is also ICT and specially IRMC. Indian people treat us like **** aniwey!!!

[Hulk Smash!]

After everything's been said and done...VXI is gearing up for a BIG 2006 (pick-up-sticks :lol: ) ! We may have suffered some setbacks in '05 but we rallied towards the last quarter of the year.

BIGGER ACCOUNTS :eek: ! NEW DIRECTION :rotflmao: ! BETTER OPPORTUNITIES *okay* !

Just like the saying goes..."Wounds heal. Chicks dig scars! GLORY lasts forever!" VXI is proud to show-off its battle-scars amidst the rumors and the trash-talk. But now that the smoke's cleared...from where we're standing...THINGS ARE LOOKING PRETTY DAMN GOOD!

[pinoynetwit]

Mga taga-VXI.....meron bang opening yung account niyo na nagbibigay ng commissions for upselling aside from doing customer care work.. Yes, malaki ang bayad sa account na iyon as compared to Sprint when you compare its fixed pay and commissions.


salamat po

[Choy_1979]

Are you open on saturdays for application process?

[s0undwave]

Are you open on saturdays for application process?

Recruitment is Mondays-Fridays as far as I understand things.

[CallCenterHead]

I highly recommend VXI. Started out as agent there, learned the ropes so to speak. And look at me now, or try to find me...I'm not in a place where anyone thought I'd be. I'm now on the verge of exploring greater heights and new horizons while weighing my unlimited options. If it weren't for the excellent training and the equally excellent people around, I wouldn't have all these opportunities in front of me. And the owners of VXI? I almost had coffee with them in another country, to discuss potential business partnership. Try to look at the possibilities once you entered this company. Have a great year ahead!!!

[halller]

vxi is not registered with sec. Vxi is a bogus company headed by bogus people