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falling_stars
Dec 14, 2004, 03:23 PM
Call Center Employees we are in need of your help!

We need 300 respondents to answer our Job Satisfaction Scale.
Please put na lang your answers to thsi thread. Your help on this matter will be greatly appreciated! Thanks and God Bless.

Name (Optional): ____________ Sex: ____ Age:____





Greetings!

We are undergraduate Psychology students of De La Salle

University-Manila enrolled in Psychological Measurements 2. Test construction is a

major requirement for this course. Please abide with us by answering the

following items. Your help will be greatly appreciated.



Directions: The items below pertain to how you feel about your current

job. Please encircle the number that indicates the level of frequency

of the item corresponding to your answer. The scale is provided below.



SCALE: 5 - Always

4 - Often

3 - Sometimes

2 - Rarely

1 - Never



1. I get along well with my boss

2. I feel that my boss appreciates whatever I do

3. My boss is patient when training his workers

4. I feel that my boss cares for us

5. I feel that my boss practices fair treatment to all of his

subordinates

6. My coworkers are sensitive about my needs

7. I can trust my coworkers

8. My coworkers are easy to work with

9. My coworkers are cooperative

10. Most of my coworkers are reliable

11. I find my work interesting

12. I find my work fulfilling

13. I find my work fun

14. My skills are being utilized in my work

15. My capabilities fit the nature of my work

16. My salary is reasonable.

17. The administration increases my salary at least annually.

19. The administration offers the employees health insurance.

20. My salary is an equivalent of the amount of work I do.

21. My efforts help me get promoted

22. I find it easy to get promoted

23. I am very skilled but promotion is still hard to get

24. I work really hard but I don’t get promoted

25. My work provides equal opportunities for promotion

26. My boss trusts me that I can do my job well

27. I feel that my boss maintains discipline to all of his

subordinates

28. I feel that my boss has good people skills

29. I’m having a hard time dealing with my boss

30. I feel that my errors are always noted.

31. My coworkers help me when I need it

32. My coworkers are easy to approach

33. My co-workers motivate me to work harder

34. I feel that I am respected by my co-workers

35. I am able to cooperate well with others

36. My work is rewarding.

37. I am interested with my work.

38. My work gives me an opportunity to do what I can do best.

39. I get to do the quantity of work expected from me.

40. I get to do the quality of work expected from me.

41. I am aware of the policies related to bonuses.

42. I am aware of the policies related to salary raise.

43. My salary is enough to buy the things that I want.

44. I make enough money to support my lifestyle

45. I feel underpaid

46. I think some coworkers get promoted even if they don’t deserve

it

47. I think some coworkers do not get promoted even if they deserve it

48. I would have to work overtime for a long time to get promoted

49. I would need connections with supervisors to get promoted

50. I think physical appearance speeds up promotion

51. I am encouraged to work well with the company

52. I am happy with how my superior treats me

53. My boss allows me to exercise control over my job

54. I am not afraid of being criticized by my superior

55. My work becomes easy to do when my supervisor is present.

56. I feel comfortable working with others

57. I feel that my co-workers make fun of me when I don't do what

is expected of me

59. I like working with others because I feel they can rely on me

60. I like working with others because they help me improve on my

work

61. I am asked to do work that I am not really good at

62. I believe that my skills and interests are suited elsewhere

63. I feel that my job helps me to grow to become a better person

64. I do not feel stressed out after work

65. I am aware of what my job requires of me

66. I feel the benefits of my company is sufficient

67. Our company gives us bonuses and commissions

68. Our company provides us with health/car/house plan

69. We get our pay on time

70. I believe that with high pay, the harder I work

71. I think it is easy to get promoted even without the skills

72. I feel that I am not receiving recognition for my service in

the company

73. I am satisfied with the promotional system of the

administration.

74. I know I can be promoted when I deserve it.

75. I am given an opportunity go up the organizational hierarchy.

76. I am not afraid of consulting my superior

77. I am reluctant to talk to my superior

78. The company recognizes my contributions to productivity

79. The administration cares about their employees.

80. The company helps me grow into a better person.

81. My co-workers are supportive of me and my work

82. There is a chance to discuss my problem/s at work with

co-workers.

83. There is a chance to form close relationships with my

co-workers.

84. There is a sense of teamwork with my co-workers.

85. The working conditions at the office are conducive to better

performance

87. I find fulfillment in this profession

88. I have always wanted to land in a job like this

89. This job gives me the feeling that I am needed

90. Our company gives training and seminars to become better

leaders

91. I wish I get extra pay for extra work

92. I can work with other jobs that pay more

93. I believe I get what I deserve

94. I believe I deserve more than what is given to me

95. Given the chance, I would leave this job for a better one, with

a better pay

96. My present employment hinders me from achieving my goals

97. I feel challenged in doing my job better because I can see the

opportunity that I can occupy a higher post

98. I feel the need to exert extra effort so I could earn a post

which I deserve

99. I feel I won't have the chance to move up to a higher post

100. I feel a sense of achievement in moving up to a higher post