EXPOSE: Bad Agencies and the Call Centers their Connected With

[curiousjane101]

Heads up Im starting this thread to alert you guys and also let you share your experiences with agencies or head hunters that you thought didnt do you any good. I will start with unveiling BASIC which is a headhunter connected with Convergys. They have ugly pay slips, delayed payments, unethical people handling their company, miscalculated deductions.....this is just one agency to note. there may be other agencies out there who have the same bad practice as BASIC. Air your concerns, don't let your rights be stepped on..

[otakusenshi]

i'm sorry to hear what happened with you... dumaan me sa basic pero no papers na dumaan sa akin.. tsaka sa phone ko lang sila nkausap... but infairness kung payslip ang paguusapan at delayed salaray.. kasama na CVG dun...

[curiousjane101]

otakusenshi...what do you mean kasama CVG dun?

[otakusenshi]

pagdating sa salary.. bulok cvg wahehehe.... ex. 15th, 15th mu mismo makukuha.. if 15 falls on a Saturday... either friday night or saturday morning mu na makukuha... sometimes, kapag nagkamali sila sa computation at overpaid ka, natural may salary deduction ka sa next payday.. nevertheless... ok pa rin ang cvg, maganda ang training

[otakusenshi]

pero kahit saan naman siguro may problema pagdating sa salary kaya ok lang... kaya lang sa dati ko company, the two nights before the day the salary is released nila binibigay ang salary...

[mugukiller]

i didn't know that CVG had contractual employees...

having a payslip that comes from your agency means that you're a contractual employee.... the principal pays the agency, and the agency pays you...

are there any other call centers that do this?

re: bad agencies - ADDForce is at the top of my list... if you're applying in a call center, DON'T make the mistake of applying through this agency.

[curiousjane101]

Ey guys Im not here to backlash CVG ha. They are an okay company even though there are a lot of contractual employees in call centers like with CVG most of the behind the scene employees especially recruitment, hr and trainors are from agencies they still try to spoil their agents. But coming from the agencies connected with them is a different story since it means that they dont deal with CVG they deal with the sucky low class agency like in this case its BASIC.

[funky_brewster]

ey curiousjane101! i know what you mean abt basic. i can attest to that. alam mo ba na twice a month sila magkaltas ng SSS, philhealth and pagibig, and ur withholding tax! kung baga kunyari monthly contribution mo sa SSS is 1thou, so dapat per payday 500 ang deducted sayo or 1thou deduction in one payday. ang ginagawa nila, 1thou PER payday so lumalabas na 2thou binabawas nila sa salary monthly. tapos when we called their attention, hindi naman nila binalik yung sobrang kaltas. i think they should close business. kawawa yung mga minimum wage workers na nakaasa sa kanila.

[reloadph]

ganun **** buzsiness na lhat na agencies or actually to put in the right terms according to them 'head hunters' or there partners. im tired of applying...just try and go direct walk in

[james richard]

Talagang mas maganda mag apply ka direct kaya lang minsan oks din ibigay sa agencies.. biro mo they have the resources.. u just wait kung ano anong callcnters ang may vacancies. I recommend WARD HOWELL, a world class management services company... magaganda ang hawak nilang callcenters....Once got hired walang kaltas sa paymoh... kung ano nakalagay sa job offer , yung ang salary moh....

[james richard]

Next time i will post here how SSS contributions are computed? Para at least alam mo yung mga deductions mo sa sweldo moh...

[roobster]

Next time i will post here how SSS contributions are computed? Para at least alam mo yung mga deductions mo sa sweldo moh...


While you're at it, withholding tax na rin pls. I have no clue how its done and kung bakit iba iba with different people... :)

[funky_brewster]

thanks james richard! very useful yan! para din hindi na maloko ng mga agencies mga employees.

[BeePeeOOO]

Guys pati ang withholding tax table paki-post. PROTEKTAHAN ANG ATING KARAPATAN!

[ryam]

SSS Contributions CAN be split into two payments. MAximum amount that can be deducted for SSS is P500 per month. Your company can opt to divide it into two deductions, basta dapat ang total per month ay P500. :)

Kapag lumampas ng 500 may mali na. Pakita mo payslips m for 1 month tapos reklamo mo. :)

Re TAX deductions, you can to www.bir.gov.ph. You can dowload the tax table there and if u have a friend who's an accountant, paturo ka. Hirap uto dito eh. :)

Back to the topic:
I dont like John Clements. They screwed up our company's payroll several times and our head office sent someone to audit them pa b4 they straightened things out.

I like Asia Partnership, because if ur interviewed for a Supervisory post, they bring you to the Executive lounge of their building (nice view and free drinks!).

[james richard]

yeah tama c rham ! sa monday il post the table at explain in layman's term.... wait lang.. oks... Yung nagkakaltas ng ilegal pwedeng isumbong sa Labor... dapat isumbung nyo.... kung di continue nilang gagawin,,,,
Kahit nga 13th month pay kailanga maibigay ito on or before dec 15 or else pede kaung magcomplain sa Labor....

[Pin@tubo]

SSS has a schedule of contribution also (parang tax table ng BIR). madali lang aralin ang mga table na yan. dapat lang sa BIR, alam mo ang exemption status mo bago ka mag-compute (e.g. single, head of the family, married, married with dependent). check with your hr or accounting. actually dapat meron kang copy ng BIR 1902 or 2315 to know your status.

[roobster]

sorry if im a little off topic again. im about to quit my job, but i don't know what to expect from accounting. I've been there for 2 years. :( I heard there's a separation pay or benefits to claim? how does that work? :)

[Pin@tubo]

roobster, best if you ask your accounting or hr on what to expect. pero normally what's included in the backpay are your leave conversion (unused SL and/or VL), pro-rated 13th month pay, unpaid commissions/bonuses (where applicable), and separation pay (depending on your company policy, but i think the labor code requires at least a half-month's salary for every year of service). i guess you are a regular employee since you mentioned that you've been working with them for 2 yrs.

'hope i've helped.

[funky_brewster]

ganon pala yon? ni hindi nga kami naorient sa mga deductions. palibhasa madami samin first job ito so isip nila ******* ***** kami. dapat talaga meron mga orientation na ganon para hindi naloloko. basic kasi ang daming palusot e. kelangan awayin para tumino. tapos they blame their predecessors kung bakit ang gulo ng system nila.

may isang officemate nga ako nag resign 1st week of may, july na hindi pa nya nakukuha 13th month nya. sinasabi lang sa kanya nung accountant ng basic na uupdate nalang daw sya. nabuwisit sya kasi hinohold nila yung pera nya which she is entitled to according to the law. inaway nya and tinakot nya. ayun, nirelease yung pera nya. hindi sa mukhang pera pero abuso na sila e. kung hindi mo kukulitin, walang mangyayari. ultimo payslips late dumadating. kwento nga nun office mate ko na nagresign tumawag sya sa dept. of labor tinanong kung ano yung mga entitled sa kanya tapos kinuwento din nya yung ginagawa ng BASIC. sabi dun sa legal services nila pag may oras daw kami, drop by daw kami sa office nila para masulatan daw ang BASIC. ang tanong, kung gagawin ba yon, susuportahan ba kami ng Convergys?

[roobster]

roobster, best if you ask your accounting or hr on what to expect. pero normally what's included in the backpay are your leave conversion (unused SL and/or VL), pro-rated 13th month pay, unpaid commissions/bonuses (where applicable), and separation pay (depending on your company policy, but i think the labor code requires at least a half-month's salary for every year of service). i guess you are a regular employee since you mentioned that you've been working with them for 2 yrs.

'hope i've helped.

Yes, you have helped thank you. At least I now have an idea of what I should be getting when I talk to accounting. I have a funny feeling they will try to screw me over... :)

[razzp]

Huh? So may knalaman ang headhunter sa income mo? Patay! Galing pa naman ako ADD Force.

[mugukiller]

again, a fair warning to all, do NOT apply through ADDForce. their personnel turnover is so fast, that they are not able to keep track of the status of your applications with the companies they endorse you to.

i had the misfortune of applying through them. because the client took quite a while to finish their hiring process, naka ilang palit na ng client liaison sa ADDForce, kaya hindi na nila nasubaybayan ang aking papers. in fact, i was the one who directly did the follow ups with the employer, all the way until contract signing.

what is ironic is that, a few days after my contract signing with my new employer, i receive a call from an ADDForce employee asking me what happened to my final interview which was conducted a couple of months ago. sa akin pa nagtanong kung ano ang procedure ng employer, kung anong mangyayari sa contract signing. to think that the reason why you apply through an agency is to facilitate the recruitment process (assuming of course that they are well-versed with the recruitment procedures of the potential employer).

never, Never, NEVER apply through ADDForce (whether for a call center position, or for jobs in other non call-center companies). please warn your friends and loved ones about this agency.

[razzp]

Hey! I thought headhunters have nothing to do with your payslip. What am I reading here?

[brock]

after ka refer ng headhunter makiki commision din ba sila sa salary mo?

[Vincy]

actually headhunters should have nothing to do with your pay. the employers are the one who shoulders all the fees made to the head hunter. after the applicant gets hired the headhunter will be out of the picture on all aspects of the employee-employer relationship.