New Ibm Daksh Recruitment And Training Center!

[Dakshman]

http://www.pwetko.org/gallery/albums/userpics/wehaveanewsite.jpg

[KnM_Projekt]

kelan po kaya magkakaron ng opening for email support? sabi ng recruitment magkakaron daw opening early next year. totoo po ba un?

[SweetNSassy]

do you really need a bachelor's degree? do you accept undergrads?

[tekkies]

marami ba pumapasa sa stratified training ?

[Dakshman]

KnM_Projekt: Yup there will be openings next year... JAN/FEB. :)
SweetNSassy: it depends (per account basis)... :)
tekkies: oo naman... marami... mga 80% or higher pa ang passing rate. free pa yun at me "allowance". san ka pa, dude? :)

[munchy_munch]

http://www.pwetko.org/gallery/albums/userpics/wehaveanewsite.jpg

Elo Mr. Dakshman, is it near MRT Bridgeway? napadaan lang kasi ako dun last time but Teleperformance yung nakita ko.

[Dakshman]

Elo Mr. Dakshman, is it near MRT Bridgeway? napadaan lang kasi ako dun last time but Teleperformance yung nakita ko.

yup... we're located at the opposite side... just walk further... :)

[consoleaddict]

do you have permanent day shift schedules?

[Dakshgirl]

Be an IBMer! Join our ever growing IBM Family.
http://www.pwetko.org/gallery/albums/userpics/1218-MB.jpg

[Dakshman]

bump!!! :)

[keneshea]

hi dakshman, kelan ang training nung mga malilipat ng account? ilang weeks un? thanks!

[underbridge1983]

saan be ang new site nyo?? the 3rd site???? are u plannin to open hre in cebu???

[humanclay15]

hi

*** sweldo po b sa training e *** base pay n rin n nasa job offer or allowance lang during training? thanks

[Dakshman]

humanclay: you'll receive your actual salary and benefits during training...

under: yes, that's one of our options... no definite plans yet though.

keneshea: malilipat ng accounts?

[CheerfulSole]

after the training, where ang operation? can I specify the consumer electronics account as my preferd acct?

[Dakshman]

Howdy!

Just like what I did for IBM Daksh. I'm here to answer all your IBM Business Services, Inc. related questions and concerns.


http://www.pwetko.org/gallery/albums/userpics/IBS.Values.JPG

Thanks! :)

[dphx]

How is this (IBS) different from IBM Daksh and other contact centers? What ELSE does it offer?

[r_69_e]

What's the difference? 1. They're not a call center. ;) (What the hell are we doin here? We're also targeting the callcenter folks) *okay*

2. You'll be doin office work specifically HR (check the services below)

3. Day jobs (though we have one account that is on the night time)

4. Just check out the perks... :D

this is the ad the we will be releasing this weekend...

http://www.pwetko.org/gallery/albums/userpics/pexadfreshgrad.jpg

[dphx]

Nagsend na ako ng resume sa email add na iyan.

Di ko alam kong papasa ako pero susubukan ko pa rin.

Tumawag ako sa number na iyan pero walang sumasagot. (parehong umaga at gabi ako tumawag)

Please keep me posted. Thanks. :)

[dphx]

How long do you process applications? Is it like the one-day processing of most call centers?

[dphx]

Dakshman and r_69_e: Could you text me at 09183459097? I need to ask something.

Thanks.

[Dakshman]

we're still working on the 1-day processing thingie... as of the moment an application (end to end process) usually takes 1-2 weeks... please bear with us since we're transitioning from hiring 10-20 hires per month to a fully ramping up by May or June.

One this is for sure though, IBS is the BETTER CHOICE!

Thanks!

[dphx]

10-20 hires a month? That doesn't look good. Anyhow, I'll give it the old college try.

See you on Monday, you guys.

[Dakshman]

dphx: if you're talking about call centers then that for sure is not good but IBS is different. better call donna yet if you're after the exam, 9952766. thanks!

[pinoynetwit]

Hi IBMers,

Any plans to extend the time-frame for walk-in applicants like Saturdays or until evenings?

Can applicants who are currently employed be given an option on when to take tests and interviews so that they need not incur any absence in their current employment?

I think my suggestions above will greatly help IBM Business Services in getting applicants who are veterans in the BPO/Contact Services industry.

Hope to join your company by mid-year Dakshman!

btw: In the HR process entry level openings you advertised today in the Manila Bulletin. Is it correct to assume that the different vacancies in that HR process account have different entry level salaries?

Thank you!

[dphx]

Could anyone tell me how to get to IBS? I'll be coming from the Fairview-Novaliches area. Text me at 09183459097.

Thanks.

[Dakshman]

Hi IBMers,

Any plans to extend the time-frame for walk-in applicants like Saturdays or until evenings?

Can applicants who are currently employed be given an option on when to take tests and interviews so that they need not incur any absence in their current employment?

I think my suggestions above will greatly help IBM Business Services in getting applicants who are veterans in the BPO/Contact Services industry.

Hope to join your company by mid-year Dakshman!

btw: In the HR process entry level openings you advertised today in the Manila Bulletin. Is it correct to assume that the different vacancies in that HR process account have different entry level salaries?

Thank you!

I suggest you call and look for Donna then set an appointment first. We're still working on a recruitment model that's fit for ramp hiring.

Can't discuss that much about the salary but it is one of the highest for fresh grads (benchmarking it against call centers) - I'm talking about the total compensation and benefits package here.

Thanks!

[hipchick19]

hi! do they accept ojts?

[Dakshman]

re:ojts - yes, we do. please send your resumes to 9balanbb@ph.ibm.com

thanks!

[r_69_e]

ATTENTION! :director:
Now accepting WALK-IN Applicants! Mondays to Fridays... Just come in between 8:30 am - 10:30 am and 1 pm - 1:30 pm. Also bring a copy of your resume, a calculator and a pen. Be prepared for the exams about matrices and math. (Just a few pointers for you guys) ;)

[bluishtintin]

ask ko ***...for graduates *** tlg to? d pwd undergrad but with CC experience?

[r_69_e]

im sorry i think for graduates of any 4 years lang to. ;)

[MC21]

ATTENTION! :director:
Now accepting WALK-IN Applicants! Mondays to Fridays... Just come in between 8:30 am - 10:30 am and 1 pm - 1:30 pm. Also bring a copy of your resume, a calculator and a pen. Be prepared for the exams about matrices and math. (Just a few pointers for you guys) ;)


Any updates?:)

[cvgt2]

do u offer IT for non-TI grads?

[r_69_e]

it really depends on your skills... if you're fit for an IT post

[MC21]

ATTENTION! :director:
Now accepting WALK-IN Applicants! Mondays to Fridays... Just come in between 8:30 am - 10:30 am and 1 pm - 1:30 pm. Also bring a copy of your resume, a calculator and a pen. Be prepared for the exams about matrices and math. (Just a few pointers for you guys) ;)


To those who already passed their resumes online (thru Dakshman's email), do they still need to wait for a call from ibm to be able to have the exam?

[r_69_e]

hmm I suggest you walk-in than wait for our call... it usually takes time and we're just setting up the recruitment team. :)

[MC21]

hmm I suggest you walk-in than wait for our call... it usually takes time and we're just setting up the recruitment team. :)

Just to clairify.

So you mean after we give our resume at your office we can immediately take the exam on the same day? Thanks

[pinoynetwit]

Basta pag ready na yung mass-hiring sabihin niyo lang sa amin at papadala na kami ng resume kay Dakshman. Marami akong kaibigang mga over-stressed but dedicated contact center professionals from the industry na kakayagin dyan - ofcourse by resigning properly[30-day notice] from our current employers[I hope you'll give us that time allowance once we sign our contracts - AYAW NAMIN SA ACCENTURE DAHIL ALAM NAMIN NA MAS-PRO-LABOR ANG IBM! Gusto namin mag-back office work na lang...sa IBM-Services!

Sana may stack-ranking monthly performance bonus dun dyan tulad sa IBM-Daksh. The advertisement of IBS is better thatn IBM-Daksh since it hits on applicants concern...PAY, BENEFITS and CONCERN FOR LOYAL EMPLOYEES...and also attracts not just fresh grads but tenured BPO workers.

Hindi sa pag-sisipsip pero pag nagsama sina Dakshman at R69e sa isang company siguradong magiging applicant friendly ang hiring process....malay natin baka magkaroon rin ng hiring bonus at premium for work experience.

[starfish82]

HR Process owners lang po ba ang me opening? what if grad ka ng eng course pero not IT related and me experience sa call center pwede pa din ba mag apply? thanks! :)

[r_69_e]

Just to clairify.

So you mean after we give our resume at your office we can immediately take the exam on the same day? Thanks

yes just refer to the specified time I posted above. :) don't forget also to bring a pen and a calculator with you. (research on data matrices and a few math solving problems) - pointers for you guys ;)

[r_69_e]

Basta pag ready na yung mass-hiring sabihin niyo lang sa amin at papadala na kami ng resume kay Dakshman. Marami akong kaibigang mga over-stressed but dedicated contact center professionals from the industry na kakayagin dyan - ofcourse by resigning properly[30-day notice] from our current employers[I hope you'll give us that time allowance once we sign our contracts - AYAW NAMIN SA ACCENTURE DAHIL ALAM NAMIN NA MAS-PRO-LABOR ANG IBM! Gusto namin mag-back office work na lang...sa IBM-Services!

Sana may stack-ranking monthly performance bonus dun dyan tulad sa IBM-Daksh. The advertisement of IBS is better thatn IBM-Daksh since it hits on applicants concern...PAY, BENEFITS and CONCERN FOR LOYAL EMPLOYEES...and also attracts not just fresh grads but tenured BPO workers.

Hindi sa pag-sisipsip pero pag nagsama sina Dakshman at R69e sa isang company siguradong magiging applicant friendly ang hiring process....malay natin baka magkaroon rin ng hiring bonus at premium for work experience.

ayt... We'll keep you guys posted... for the meantime... Tambay lang sa tambayan ng IBS :D *okay*

[r_69_e]

HR Process owners lang po ba ang me opening? what if grad ka ng eng course pero not IT related and me experience sa call center pwede pa din ba mag apply? thanks! :)

In call centers they have CSR TSR etc. Here in IBS instead of agents as our entry level... We have HR Process Owners. As long as you're willing to do HR work you can be qualified. Then from there we also have programs in other depts/ other IBM companies that you can apply (internally) like sales and marketing, Systems Analyst etc. So no doubt there's growth here. FYI lang ;) In you're case dude... since eng ka... you can take a look at IBM Solutions Delivery... As far as I know from that IBM comp. panay engineering background ang hinahire/mga openings nila dun.

[dphx]

Nuninuninu...

[flare]

If I send my resume to your e-mail address, how long will I wait for the response?

[r_69_e]

dphx: are you familiar with any of these landmarks? Eastwood City, Citibank bldg.? C5 route? IPI? Tiendesitas?

flare: It can take a while... if you have less than 2 years of work experience in any industry.. you can just walk in and take our exam. :)

[dphx]

Medyo matagal nga ang processing ng applications. Pansin ko lang.

[dphx]

Nag-follow-up ako sa phone number ni ms. donna pero wala namang sumasagot. Ilang beses na ako tumawag pero wala talaga.

[r_69_e]

did you took the exam already? if not then I suggest you walk in... it's the same ONLY it takes you one step ahead from just sending your resume thru mail.

Gusy I've made an email dedicated to forums boards (pex, gtalk etc.) Just email your resumes to forums.ibmhire@gmail.com

Thanks! :)

[flare]

Thanks for my reply r_69_e. The thing is I took the exam last year and got interviewed the following month (January). I failed at the interview, so how long will I wait before I can reapply again.

[Dakshman]

Medyo matagal nga ang processing ng applications. Pansin ko lang.

yes, this is true for the moment. the actual ramp has not started yet and we are working on the recruitment process to change it from what it is right now to a ramp-up capable model. thanks!

[r_69_e]

Thanks for my reply r_69_e. The thing is I took the exam last year and got interviewed the following month (January). I failed at the interview, so how long will I wait before I can reapply again.

ic. I believe you can re-apply after 6 mos... that's june-july dude, that's 2-3 months left. Hope you're willing to wait that long. ;)

[dphx]

yes, this is true for the moment. the actual ramp has not started yet and we are working on the recruitment process to change it from what it is right now to a ramp-up capable model. thanks!

Sana (sana lang) inayos niyo muna iyong recruitment process bago niyo ipinaalam sa iba. Mahirap kasi iyong isasabay niyo iyong ad at "work in progress" na recruitment. IBM pa naman ito. My two centavos' worth. *okay*

Malapit na ang Semana Santa. Ano pa kaya ang pwedeng gawin habang hinihintay si Ms. Donna?

[r_69_e]

Suggestion well taken... but if we will not do some trials and errors we will not be succesful in putting up a good recruitment process... So this is necessary. Ramping is just a new word in IBS's vocabulary so it takes a lot of work to do some polishing in the process. Please bare with us, in a few weeks it will be ramp-ready and you guys will have a good recuitment experience with us. :)

While waiting...
Let's go to the beach! *okay*

_________________________________________
Email your resumes to forums.ibmhire@gmail.com *okay*

[ooh-la-la]

nag-send ako ng resume ko sa email add nila... pero sa tingin ko talagang mabagal ang processing.. send na lang ulit ako ng resume ko s email na binigay mo r_69_e..

medyo naguguluhan pa ako eh.. usually ano ba talaga ang ginagawa ng HR Process Owners? IT graduate kasi ako eh.. but i'm not confident sa programming skills ko.. pag napapunta ba ako sa HRIS/IT magpprogram ba ako?

[dphx]

r_69_e: I have a PM for you.

[dphx]

Just some questions on top of my head:

1. In your own estimate, when will IBS start recruiting, ramp-up style? The week after the Holy Week? Starting May?

2. I was able to reach Ms. Donna earlier and she told me they have yet to find a position that'd match my qualifications. What does this actually mean?

To be honest, I don't know how much longer I can wait for IBS. I also need to get a well-paying job in the soonest time possible. I'm just hoping for the best.

Thanks.*okay*

[r_69_e]

1. it's in process... I'm thinking May we're good. :)

2. It could be we're looking for someone with a differnet background as yours. Since the actual ramp hasn't started yet.. Your application is being placed in our pool. You'll be called up once we get a hiring ticket... dude what's your background btw?

You can PM me the details of your application so that I could follow up this with donna personally...

Just have to delete some old msgs. ;)


_________________________________________
Email your resumes to forums.ibmhire@gmail.com *okay*

[Dakshman]

http://www.pwetko.org/gallery/albums/userpics/MB%20halfpage%20lengthwise%20lores.jpg

[Dakshman]

The ramp was quite moved to June or July. I'll keep everybody posted.

Some good news:
1. We increased the salary offer for fresh graduates and to someone who has less than 2 years work experience. Still higher than what most call centers offer.
2. Process improvement for some of the red flag recruitment processes.
3. Lots of off-site recruiting events in the coming months.

Thanks!

[xhris]

IBM Daksh is Looking for

Mandarin Cantonese Customer Care Specialist

Candidate must possess at least a Bachelor's/College Degree in any field.
Background in HR is an advantage
Required language(s): Mandarin, Cantonese and English
Applicants must be willing to work in Makati City.
Applicants should be Filipino citizens or hold relevant residence status.
Fresh graduates/Entry level applicants are encouraged to apply.
Full-Time positions available.

3rd flr. Edsa Central Pavilion
Edsa cor. Shaw Blvd.
840 6020

[hellmarch11]

hi dakshman my friend a trainor there in daksh his nickname is raffy has submitted my resume applying for TL position is there any way you can check it ? thanks

[tugmolodun]

i would love to work here... unfortunately..di ako pinasa ng TL sa final interview. Mukhang masungit..Andrea ang pangalan. ok lang. I got 2 job offers naman after that... Peace out! :)

[xhris]

IBM Daksh is Looking for

Mandarin Cantonese Customer Care Specialist

Candidate must possess at least a Bachelor's/College Degree in any field.
Background in HR is an advantage
Required language(s): Mandarin, Cantonese and English
Applicants must be willing to work in Makati City.
Applicants should be Filipino citizens or hold relevant residence status.
Fresh graduates/Entry level applicants are encouraged to apply.
Full-Time positions available.

3rd flr. Edsa Central Pavilion
Edsa cor. Shaw Blvd.
840 6020

[job_seeker_14]

anyone here from email support wave 8? :)

[r_69_e]

err. My thread was moved again by kuya. :glee: anyway I'm just bumping this thread. Dito nalang kayo tumambay. salamat po! ;)

[pinoynetwit]

I-repost natin uli:

from Jobstreet.com.ph, Aug 10.

IBM Business Services, Inc.


Join IBM's Dynamic team in the exiciting world of business transformation outsourcing

IBM Business Services Inc. is the youngest and fastest-growing organization in the IBM family. We keep abreast of the latest world class technologies, particularly in developing / maintaining enterprise solutions with the clients in Asia/ Pacific, Americas and Europe. Among the advantages we offer are a competitive compensation and benefits package, a dynamic and challenging work environment, and the opportunity to contribute and grow in our global organization, recognized as one of the leading IT companies in the world.





Customer and Employee Care Specialists
(National Capital Reg - Eastwood,Quezon City)


--------------------------------------------------------------------------------


This is for the PIONEER Call Center Customer/Employee Care Accounts of IBM Business Services, Inc.
To provide quality Customer and Employee Care Services to both internal and external employees/customers
To provide first level human resources-related support (voice, email, back office support functions) in the English language for US-based customers
Learn thoroughly the scope of support they will be handling and to confidently convey this to the customer or client.
Ensure confidentiality of ALL information handled
Provide accurate data on all transaction handled
Acknowledge and comply with both client and IBS policies, regulations and standards.


REQUIREMENTS:

Excellent English written and oral communication skills
Preferably with call center or human resources-related experience; 6-12 months call center experience (US based account)
College Graduate, preferably graduates of HR and Business related courses
Computer Skills
Business Writing (English) Skills
Process-Orientedness
Multi-Tasking
Openness to working with multiple cultures
Must be willing to work on a mid or graveyard shift schedule
Must be willing to work in Easwood, Libis, Quezon City
Must be willing to travel (ex. go to the US for training) if required
ABOVE INDUSTRY COMPENSATION AND BENEFITS PACKAGE AWAIT THOSE WHO WILL BE HIRED!


--------------------------------------------------------------------------------



Interview invitations and status updates may be sent via email so please
check your email regularly.

- PREFERENCE IS GIVEN TO THOSE WHO CAN START OR ON BEFORE SEPTEMBER 2006!
- This requirement is continuous, those who can't start in September can still apply.

[pinoynetwit]

Buti na lang sinabi niyo may hazard pay ang mga IBS employees. Malaking bagay considering the taxi expense that I incur going home..kailangan may kasama para makatipid.

[r_69_e]

Hi Guys! Come and join our OPEN HOUSE JOB FAIR FOR CALL CENTER POSITIONS ON AUGUST 19, 2006! Walk-in at the 5F IBM Plaza Building, from 10AM-5PM, and be interviewed or take the exam right away!

you can also go here for recruitment inquiries.
http://www.pinoyexchange.com/forums/showthread.php?p=15971268&posted=1#post15971268

Thanks!

[sharingan]

Hi Guys! Come and join our OPEN HOUSE JOB FAIR FOR CALL CENTER POSITIONS ON AUGUST 19, 2006! Walk-in at the 5F IBM Plaza Building, from 10AM-5PM, and be interviewed or take the exam right away!

you can also go here for recruitment inquiries.
http://www.pinoyexchange.com/forums/showthread.php?p=15971268&posted=1#post15971268

Thanks!

sa ibm ka na pala work ngayon,sir r69e! congrats! by the way,sa IBM plaza lang din ako :)

[r_69_e]

/\ ala ka na RMH? lemme guess. Trend Micro? :)

[theExchangeStud]

magkano salary ng isang HRPO... range please thanks. Please help me decide.

[sharingan]

/\ ala ka na RMH? lemme guess. Trend Micro? :)

wala na :)

coffee tayo minsan!

[theExchangeStud]

The ramp was quite moved to June or July. I'll keep everybody posted.

Some good news:
1. We increased the salary offer for fresh graduates and to someone who has less than 2 years work experience. Still higher than what most call centers offer.
2. Process improvement for some of the red flag recruitment processes.
3. Lots of off-site recruiting events in the coming months.

Thanks!
Can you give me the salary range and detailed benefits? Thanks

[Greenfire]

HOW MUCH PO KAYA STARTING SALARY WORKFORCE SPECIALIST?

i passed the initial and workforce exam sked ko mammaya for final.

help namn oh thanks!!

[pinoynetwit]

Hi r_69_e and Dakshman. Sent you PMs and need your advise. Thanks!

[pinoynetwit]

One thing I do notice with your recent hiring ad is that you require people with business writing experience instead of email support. Other companies wanting to have email support CSRs[Sykes, NCO, Daksh, Sutherland, Sitel, Convergys] do not require business writing or email support experience.

When I showed your ad to my email and back office support friends that told me that maybe your email support jobs can give a welcome break from the canned and impersonal emails that we tend to use..or are forced or tempted to use to meet our production quotas. Kung ang voice ay may AHT kami naman ay may EPH[emails per hour]...it is rarely met without substantially degrading our CSAT scores. I was subjected to three business writing trainings and even purchased around three books on business writing to further perfect and improve my skills...most of this knowledge "went out of the window" when we received our product trainings. I just hope that I will be re-studying all my business writing manuals if I get through the gauntlet of your hiring process.

[theExchangeStud]

pano mag commute from taft to eastwood

[pinoynetwit]

^
Mag LRT ka papuntang EDSA station...take the walkway linked to the mall...then take the EDSA LRT and get off at the Farmers station in Cubao.....sumakay ka ng "Citibank" jeep sa gen. Romulo Avenue on the side of Ali Mall in Cubao....baba ka sa Eastwood[Citibank]....Maglakad hanggang sa dalawang building ng IBM...kung saan ka man dapat pumunta.

Yung contact center account mid-september ang simula ayon sa Manila Bulletin...yung HRPO...ewan ko. hayyyyy.

[theExchangeStud]

^
Mag LRT ka papuntang EDSA station...take the walkway linked to the mall...then take the EDSA LRT and get off at the Farmers station in Cubao.....sumakay ka ng "Citibank" jeep sa gen. Romulo Avenue on the side of Ali Mall in Cubao....baba ka sa Eastwood[Citibank]....Maglakad hanggang sa dalawang building ng IBM...kung saan ka man dapat pumunta.

Yung contact center account mid-september ang simula ayon sa Manila Bulletin...yung HRPO...ewan ko. hayyyyy.
thanks sa info, panu naman pabalik hehe :)

[BawbnoY]

r_69_e:

just want to confirm, pde pa ba mag-apply sa 8/19, even *** mga nagpunta na b4 *** *** pinag-pas *** ng resume?

Thanks!

[sharingan]

pano mag commute from taft to eastwood

mrt ka hanggang ortigas station then lakad ka papuntang rob gale, may mga fx/shuttle dun papunta eastwood, P25 lang. tapos palabas ng eastwood, may mga shuttle sa intrepid plaza going to ayala and shaw.mamili ka na lang :)

[r_69_e]

r_69_e:

just want to confirm, pde pa ba mag-apply sa 8/19, even *** mga nagpunta na b4 *** *** pinag-pas *** ng resume?

Thanks!

For what position ba dude? kung under Call Center Professionals pwedeng pwede. :)

[joone]

may opening pa for qa position?

[r_69_e]

Hi Guys! Come and join our OPEN HOUSE JOB FAIR FOR CALL CENTER POSITIONS ON AUGUST 19, 2006! Walk-in at the 5F IBM Plaza Building, from 10AM-5PM, and be interviewed or take the exam right away!

you can also go here for recruitment inquiries.
http://www.pinoyexchange.com/forums/showthread.php?p=15971268&posted=1#post15971268

Thanks!

[r_69_e]

may opening pa for qa position?

meron. QA specialist/TL/Manager. :)

[pinoynetwit]

Nakita ko yung advertisement ng IBS sa Manila Bulletin last Sunday mentioning the mass hiring this coming Saturday..Mukhang priority talaga yung Contact center process at hindi yung HRPO process sa hiring.....dahil start daw nung CC process ay sa 2nd. week of September.

Anxiety attack and tension talaga ang aabutin ko nito sa kahihintay. Pag batch one kasi super higpit ang hiring! Lalo na ito may overseas training pa.

Kutob ko baka sa White Plains, New York ang training.

[joone]

Thanks r_69_e, how many qas do you still need?

[Dakshman]

around 5 QA(s) per month...

[r_69_e]

/\ dude pls stop the spamming. I'll report you to the admin if you keep on doing this.

[Dakshman]

nope, let him do his thing since he's from sykes, the call center that is not just a call center because they're sykes. :))

[bizboy20]

anung kaguluhan meron dito?
Mr.Dakshman may opening pa ba sa daksh as Chat Support??

[carshow]

this is great... *okay*

I was just interviewed for this new account of IBS. I would like to share my experience.

While I was waiting for my turn for the interview I overheard this employees of IBS talking, I'm not sure if they we're HR but anyways they said that the first batch of this new account is lucky coz they will be sent to the U.S for training (how true is this r69e)... I said to myself oh hells yeah im going to apply for this one. While in the interview this recruiter said that they're offering much higher for an entry level post not to mention the allowances that they'll give, which includes meal transpo, night differential and hazard. There allowance could reach up to 5-7 k. I said wow! :wow: I'm now for operations interview for an agent level 2 post and they'll give me a call next week. Hay I hope I get in. *okay*

Whoa!

I got hired as an Employee Care Specialist! And I can’t believe how BIG their offer is. I can’t disclose the exact amount coz the HR knows me he he. Anyway the basic pay is good… the best part is the Allowance… Because of this my salary would reach up to 23-25k (hope its ok to divulge this) depending on the shift. Moreover, I already have Health and Dental Insurance plus up to 15.5 months pay!
I would suggest that you Guys apply here, the working environment is very good! I’ll be starting by Mid September! USA here I come! Yey! :bounce:

[pinoynetwit]

Yung mid shift malamang may hazard pay dahil uwi nyan mga 10pm to 1 am. AKo nagtrabaho ng mid-shift asa isang BPO, 20 percent night shift differential at wlang hazard pay. Uwi ko 12:30 ng gabi...magkano kinikita ko dahil sa ND...around 33 pesos a night. Hay naku kulang pantaksi sa dis oras ng gabi!

[pinoynetwit]

Yung mid shift malamang may hazard pay dahil uwi nyan mga 10pm to 1 am. AKo nagtrabaho ng mid-shift sa isang BPO, 20 percent night shift differential at wlang hazard pay. Uwi ko 12:30 ng gabi...magkano kinikita ko dahil sa ND...around 33 pesos a night. Hay naku kulang pantaksi sa dis oras ng gabi!

[pinoynetwit]

Yung mid shift malamang may hazard pay dahil uwi nyan mga 10pm to 1 am. AKo nagtrabaho ng mid-shift sa isang BPO, 20 percent night shift differential at wlang hazard pay. Uwi ko 12:30 ng gabi...magkano kinikita ko dahil sa ND...around 33 pesos a night. Hay naku kulang pantaksi sa dis oras ng gabi!

[zer0_c0oL]

Whoa!

I got hired as an Employee Care Specialist! And I can’t believe how BIG their offer is. I can’t disclose the exact amount coz the HR knows me he he. Anyway the basic pay is good… the best part is the Allowance… Because of this my salary would reach up to 23-25k (hope its ok to divulge this) depending on the shift. Moreover, I already have Health and Dental Insurance plus up to 15.5 months pay!
I would suggest that you Guys apply here, the working environment is very good! I’ll be starting by Mid September! USA here I come! Yey! :bounce:


sana huwag maudlot mukhang super excited ka pa naman...*okay*

[r_69_e]

I think carshow has a big chance since 75% of the first wave DAW will be sent to the states. :)

[steaminghot_69]

Hi guys, I just came from the Final Interview at IBM Daksh... and guess what...


I'M FOR TRAINING na! *okay*

Finally... grabeh, after 3 call center rejects, IBM gave me this opportunity to prove my worth as a potential agent. :)

Hopefully, makayanan ko ang training. I know I can do it, God is with me... all praises and glory to him. :)

Sabi ko nga sa interviewer ko (btw, the people inside are VERY VERY NICE. Even the guard outside :))

Sino ba for training dito?

[steaminghot_69]

I think IBM Business Services is different from IBM Daksh? Anyway, bottomline is,... it's still under one umbrella.... IBM.

[zer0_c0oL]

I think carshow has a big chance since 75% of the first wave DAW will be sent to the states. :)


DAW is the key word hehehe...*okay* pero sana magkatotoo di ba...good luck sa inyong lahat...

[Dakshman]

It has been a practice here in IBS that whenever we acquire a new account, we send the first batch of process owners/analyst abroad for knowledge transfer. We can't just confirm right now regarding the total # of people who will be sent abroad because the requirements for this account are quite high compared to the other accounts. :)

Anyway... would just like to give a tip to those who are interested to apply that the "WALK-IN" mode of application is the fastest way to apply! :)

[Dakshman]

I think IBM Business Services is different from IBM Daksh? Anyway, bottomline is,... it's still under one umbrella.... IBM.

Yes, IBS is totally different from IBM Daksh although we belong to one mother Company! Enjoy your stay at Daksh! :)

[joone]

Hi Mr. Dakshman, I have a pm for you! Thnx :)

[steaminghot_69]

Thread about ECS Recruitment:

http://www.pinoyexchange.com/forums/showthread.php?t=269339

Thanks...

[IBMDude]

Howdy Dudes!

This nick is more appropriate since I'm not working for Daksh anymore.

Just contact me if you're interested in pursuing a career in HR, Finance, IT, or Call Center or applying in any of the following companies:

1. IBM Philippines
2. IBM Solutions Delivery
3. IBM Business Services

If you have questions about those companies as well then just contact me as well.

Thanks! *okay*

[r_69_e]

Hi Guys!

We will have another OPEN HOUSE JOBFAIR for CALL CENTER POSITIONS this coming SATURDAY SEPTEMBER 2, from 10am-4pm. Walk-in at the 5F of IBM PLaza, Eastwood Libis, Q.C and be interviewed or take the exam right away! Be one of the pioneer in our newest account! Apply now! :scream:

[dynomitemachine]

Any email or non-voice BPO accounts?

[purplecharmed1]

Howdy Dudes!

This nick is more appropriate since I'm not working for Daksh anymore.

Just contact me if you're interested in pursuing a career in HR, Finance, IT, or Call Center or applying in any of the following companies:

1. IBM Philippines
2. IBM Solutions Delivery
3. IBM Business Services

If you have questions about those companies as well then just contact me as well.

Thanks! *okay*

do you have openings for OM position?

[bizboy20]

please infos for your BPO accounts/office work...

[RIGOR]

Howdy Dudes!

This nick is more appropriate since I'm not working for Daksh anymore.

Just contact me if you're interested in pursuing a career in HR, Finance, IT, or Call Center or applying in any of the following companies:

1. IBM Philippines
2. IBM Solutions Delivery
3. IBM Business Services

If you have questions about those companies as well then just contact me as well.

Thanks! *okay*


any positions available for BPO? back office type ofjobs,emai mo naman me. pm ko sayo email ko..

[crei]

Hi Dakshman.. errr... IBMDude ;)

I'm just wondering if you received the e-mail that I've sent in your corporate e-mail address.

Thanks!

[IBMDude]

dynomitemachine: yes, we do have openings for other BTO back office processes. what's your background? let me look for a fit.

purplecharmed1: yes, please send your resume to me. bjbalangue@ph.ibm.com

bizboy20: we have openings for HR, Financed and Admin, and IT related processes. we also have openings for multilingual professionals. tell me your background as well so that I could suggest an opening for you or look for a fit.

crei: read it and i'm replying here... what's your full name? please send an email again and inform me that you're crei.

BTW: WE'LL BE HAVING AN OPEN HOUSE JOB FAIR FOR CALL CENTER POSITIONS THIS SATURDAY, SEPT. 2, 2006. IF INTERESTED, JUST DROP BY AT THE 5F IBM PLAZA BUILDING, EASTWOOD, LIBIS, QUEZON CITY.

THANKS! :)

[eegelsI]

I was already interviewed by Donna last August 16 and never got a call again. I assume I didn't make it. My friend said it's because I told her I don't have a passport. That sucks!

[IBMDude]

Hmmm... what's your name? you can call her up. dial 9952700 then look for Donna Llaguno. as much as I want to help you, all the records are with her. thanks! :)

[catnip_03]

hio im from IBM daksh also..

[catnip_03]

anyhow..working as CCS at IBM daksh is my first job,im a bit excited.coz we gonna take calls next week.sad thing i just received my first pay.its kinda frustrating i dunno howcome our transpo allowance has a deduction on it and the night dif wasnt even included.anyone from COMPENBEN?

[merkadoe]

may opening ba dito na pang IT/back office?

[nat4712001]

sir ano po ba requirements?

[IBMDude]

hi... requirements for what? :)

[pc03]

may email support ba opening ngeon?i dont have yet an call center experience..newbie here...nkita ko my ibm sa edsa pwede b walk in dun?

maybe an email or transcriptionist will do for me...sna madali *** mkpasok...

[theExchangeStud]

how do i apply for a position in IBM Solutions Delivery or IBM Philippines? Where can i send my resume? Pls. PM me. Thanks.

[RIGOR]

hi... requirements for what? :)

IBMdude, background ko is 2years real estate,banking,then ako ngyon sa isang BPO firm..

[nat4712001]

for applying there in ibm.. sorry

[dynomitemachine]

Background? Will you need my resume? Maybe you can just PM or post what BPO openings there are?

[nat4712001]

pde po ba magapply ang college undergraduate?

[r_69_e]

anyhow..working as CCS at IBM daksh is my first job,im a bit excited.coz we gonna take calls next week.sad thing i just received my first pay.its kinda frustrating i dunno howcome our transpo allowance has a deduction on it and the night dif wasnt even included.anyone from COMPENBEN?

You're inquiring at the wrong thread dude. There's a thread "IBM Daksh" or "Daksh" and you can ask your query to xris. :D

FYI: our allowances is non-taxable here in IBS. :)

ANNOUNCEMENT: :scream:

IBM Business Services, Inc. will have an OPEN HOUSE JOBFAIR tomorrow (Saturday Sept. 2) on the 5F of IBM Plaza Eastwood Libis Q.C. Walk in from 10am-4pm and be interviewed or take the exam right away! Hurry apply now and be a part in the PIONEER team of our newest account!

[autogenerated]

So where is LenovoGirl?

[IBMDude]

got an email from her, she said that she'll be late for our date. anyway, have you seen convergysgay and lesbosykes?

[carshow]

DAW is the key word hehehe...*okay* pero sana magkatotoo di ba...good luck sa inyong lahat...

YES I WILL BE SENT TO THE US FOR TRAINING! :bounce:

kainis I was placed sa dayshift so good bye hazzard pay and night diff package. Oh well. Ayus na yun. The offer is high enough! *okay* US here I come.

[zer0_c0oL]

YES I WILL BE SENT TO THE US FOR TRAINING! :bounce:

kainis I was placed sa dayshift so good bye hazzard pay and night diff package. Oh well. Ayus na yun. The offer is high enough! *okay* US here I come.

congrats dude...good for you...*okay*

[tugmolodun]

IBMDude, where is IBM Philippines? Are there any openings for Inbound CSR? I am working with Dell right now, but I think it's time for me to move on.... I am interested in working for IBM. I actually got a job offer with IBM Daskh b4 but I refused it 3 months ago.....

[zomatry]

IBM Business Services IS TOTALLY DIFFERENT FROM IBM DAKSH...
although they have the same mother company!

IBS ROCKS!!

[theExchangeStud]

yun newest account ba is for call center?

[nat4712001]

pde po ba magaply kahit undergraduate pero may cc experience?

[IBMDude]

dudes:

1. Undergrads who reached 3rd year college level can apply.
2. IBM Philippines, IBM Solutions Delivery, and IBM Business Services are all located in Eastwood, Libis, Q.C. specifically in IBM Plaza Building and CyberOne Malls.
3. tugmolodun: you can walk-in today at the 5F IBM Plaza, from 10AM-4PM. We have an open house JF today. Our account is an inbound employee care process.
4.dynomitemachine: we have various openings for HR, Finance, and Call Center Positions. we have openings for back-office work that are also assigned on a GY shift schedule.

[nat4712001]

Thanks sir.. ^_^

[IBMDude]

Welcome! Just contact me if you have friends who would like to apply at IBM and the other IBM companies. Thanks!!

[nat4712001]

sana hinde kayo kasing toxic ng ibm sprint together w nextel hehehe peace!!

[IBMDude]

Definitely not and I assure you that we pay way way way way BETTER.

[honeybabykyle]

Hi IBMDude, sa Libis lang ba ang office? am from Makati kasi and am not familiar in Libis.. am very much interested to apply though. Thanks.

[Ace_Kn|ghT_9]

IBMdude, sent you the email with my resume attached. when can I expect your call kaya? thanks!

[badasschick]

Hello. I'm a Comp Sci grad (from one of the top universities here in the country) with two years work experience--one year as a tech support agent, and another year as a researcher. Is there a job opening for me that fits my background the best? I can start this September. I prefer back office work because I gave up on taking calls for as long as possible hehehe.

[IBMDude]

hi badass... please send your resume to me, bjbalangue@ph.ibm.com. are you ok if I endorse you for a back-office type of thingie that involves HR related functions and working at night (GY). thanks.

[badasschick]

^^ Yep IBMDude, that's perfectly fine with me. :) Is this a fixed GY sched (e.g. just 10pm-7am, no other GY time) with fixed RDs?

Thanks! :)

[r_69_e]

honeybabykyle: I think it's manageable enough if you're from makati. You can reach libis from makati in less than an hour. I could give you tips on how to get here if you want. :)

[badasschick]

^^ What if you're from Paranaque? Kaya ba commute lang?

[pinoynetwit]

Kung galing Makati, mag MRT ka lang papuntang Cubao, Farmers. Tapos sakay ka ng jeep going "Citibank"[Eastwood yun] on General Romulo street besides Ali Mall.

[Dream Vain]

hi i applied thru jobstreet regarding the FRESH GRADUATES [PREFERABLY OCTOBER 2006 GRADUATES!], as i am an octoberian grad..i saw my status thru jobstreet as a "Kept for future consideration", what exactly does that mean? shud i still keep my hopes up?do you think it wud be best if i just take the walk-in pre employment examination instead of waiting for an interview thru email?...thanks

[Dream Vain]

hi i applied thru jobstreet regarding the FRESH GRADUATES [PREFERABLY OCTOBER 2006 GRADUATES!], as i am an octoberian grad..i saw my status thru jobstreet as a "Kept for future consideration", what exactly does that mean? shud i still keep my hopes up?do you think it wud be best if i just take the walk-in pre examination instead of waiting for an interview thru email?

i rili rili want to be a part of IBS:bashful: :)

[badasschick]

Hi IBMDude, I sent you my resume just now. Thanks.

[IBMDude]

Hi Dream, don't worry about that, your application is still active. If you want, I could conduct a mini-job fair for your classmates as well... just ensure that you gather as many october grads as possible then contact me at bjbalangue@ph.ibm.com, i'll arrange a schedule specifically for you and your classmates here in our office! :)

[r_69_e]

^^ What if you're from Paranaque? Kaya ba commute lang?

kaya! I'm from paranaque. :laugh:

[theExchangeStud]

kelangan ba ng transcript pag magpapainteview? hindi pa kasi ako tumatawag kay Dana para magpaschedule ng interview kasi wala pa akong transcript, next next week pa. Octoberian din kasi ako

[nat4712001]

gaano po ba katagal bago tumawag ibm?? kung galing po ba caite manageable?

[honeybabykyle]

honeybabykyle: I think it's manageable enough if you're from makati. You can reach libis from makati in less than an hour. I could give you tips on how to get here if you want. :)

Sure thing.. i'd appreciate that.. tell me na rin kung pano punta eastwood from mandaluyong.. thanks..

[r_69_e]

kelangan ba ng transcript pag magpapainteview? hindi pa kasi ako tumatawag kay Dana para magpaschedule ng interview kasi wala pa akong transcript, next next week pa. Octoberian din kasi ako

Yes ofcourse. :) Tell your friends about us. We are in urgent need of IPAT passers for interview. :)

[r_69_e]

Sure thing.. i'd appreciate that.. tell me na rin kung pano punta eastwood from mandaluyong.. thanks..

from Robinsons Galleria-
there's a shuttle going to eastwood located right inf front of galleria (land mark ministop) though it's only available from 7am-11am.

from Shaw boulevard-
Take the jeep that's goin to Tanay-Antipolo-Binagonan. Ask the driver/conductor to drop you off at I.P.I. From I.P.I take another jeep that is goin to CUBAO/LIBIS. Ask the driver to drop you at Citibank Bldg or Eastwood.

from Cubao Ali Mall-
Take the jeep that's goin to ROSARIO. Ask the driver to drop you at Citibank Bldg. or Eastwood.

walahh! You're in eastwood. *okay*

[theExchangeStud]

anong oras un graveyard ng HRPO?

[IBMDude]

not really sure but most prob from 9PM-6AM.

[flare]

not really sure but most prob from 9PM-6AM.

Hi. Is it okay to follow up after the interview regarding my status?

[honeybabykyle]

from Robinsons Galleria-
there's a shuttle going to eastwood located right inf front of galleria (land mark ministop) though it's only available from 7am-11am.

from Shaw boulevard-
Take the jeep that's goin to Tanay-Antipolo-Binagonan. Ask the driver/conductor to drop you off at I.P.I. From I.P.I take another jeep that is goin to CUBAO/LIBIS. Ask the driver to drop you at Citibank Bldg or Eastwood.

from Cubao Ali Mall-
Take the jeep that's goin to ROSARIO. Ask the driver to drop you at Citibank Bldg. or Eastwood.

walahh! You're in eastwood. *okay*

Alrighty.. Thanks so much... *okay*

[hack__you]

I'll try my luck later....walk-in
Any tips guys?

I have more than 3 years experience in the call center industry and I believe they prefer guys with 2yrs or less?....sana me chance parin ako

[Leif_Erikson]

IBMDude, is my legal background useful for that HR-related BPO work? I am very knowledgeable in labor law and policy matters. I would also like to gain experience in HR-related work, so I'm emailing you my resume. Thanks!

[IBMDude]

Hi. Is it okay to follow up after the interview regarding my status?

those who applied for call center positions can call 9952700 then look for Donna Llaguno.

[antukin23]

do you have a technical account¿

[IBMDude]

no tech account as of the moment...

[brian_d]

Hi IBMDude, went to the job fair last Saturday. Passed the initial screening interview and exam. I was then interviewed again by this girl from HR, together with two others.

She told us they'll contact in a week or follow up with Donna. The thing is when I tried dialing the number you recommended, 995-2700 and asked to be connected to Donna---nobody seems to be answering her local line. =(

[IBMDude]

hi brian... baka naman wala sya sa desk nya... :)

[hack__you]

Ganda ng interviewer nyo....Iza ba yun? kaso nde pako naiinterview e hehe
I took the exam yesterday and I passed, tatawagan na lang daw for interview

[IBMDude]

He he... are you talking about Yssa? :p
Naks me fans na sya...

[nat4712001]

Gaano po ba katagal bago sila tumawag?

[laviedaloca]

hi IBMDude! do u have a fixed wikend day off? m working as a csr for almost 2yrs n. kakasawa n magtake ng kols so wana try sana *** back office. m i qualified? pls send me some info. thnks!

[hack__you]

I'm not a fan...
Mahal ko na sya nyahahaha.....so Yssa pala name :)
Kasama ka ba sa mga nagiinterview IBMDude?

[IBMDude]

award ka pare...

[r_69_e]

Plugging! ahem ahem :laugh: :bashful:

Hi guys! We will have an OPEN HOUSE JOBFAIR (for AGENT positions and Resolutions Specialists/SMEs only) on September 16 SATURDAY from 10AM - 4PM at the 5th Level of IBM Plaza, Eastwood Libis, Q.C.

Note: Be hired and start on October! Be in the 2nd wave of our newest employee care account!

Positions and Qualifications:

EMPLOYEE CARE SPECIALIST

Responsibilities:

• To provide first level human resources-related support in the English language for US-based customers
• To address sound advice on human resources via telephone and email for the various countries supported by the client
• Learn thoroughly the scope of support they will be handling and to confidently convey this to the customer or client.
• Ensure confidentiality of ALL information handled
• Provide accurate data on all transaction handled
• To provide quality Customer Service to both internal and external customers
• Acknowledge and comply with both client and IBS policies, regulations and standards.

Requirements

• PC Skills
• Business Writing (English) Skills
• Process-Orientedness
• Multi-Tasking
• Openness to working with multiple cultures
• University Graduate
• Preferably with call center or human resources-related experience; prefer 6-12 months call center experience; prefer experience in dealing with US customers

SUBJECT MATTER EXPERTS / RESOLUTIONS SPECIALISTS

Requirements
• PC Skills
• Business Writing (English) Skills
• Process-Orientedness
• Multi-Tasking
• Openness to working with multiple cultures
• University Graduate
• Experience as an SME, team buddy/coach
• Preferably with call center or human resources-related experience; prefer 1 - 2 yrs. call center experience; prefer experience in dealing with US customers

Compensation Package : Above Industry Salary plus Meal and Rice allowance, and for the night shifters Hazzard and Night differential Pay!

Apply Now! :scream:

If you can't attend the Jobfair:

Email your resume to ibmhire@ph.ibm.com! :)

[blackdragon]

r 69 e: you were from ambergris, right?

[jazzy]

Ok sa ISD. They treat their people well.


______________________________________

Megatipid.com - ang Website ng mga Wais!
www.megatipid.com

[macolletez_16]

hello, juzt wanna ask if you have an e-mail support job opening for undergrad right now??? please pm me... thanks.

[vaendreon]

Hey IBMDude,

Just sent you my resume hope to get a feedback.

Thanks.

[karirista]

To those who made it in IBS,

I'm up for my final interview tomorrow in IBS. What do we usually expect from this aside from the fact that it would be the OM I think who's conducting it?

Thanks! :)

[r_69_e]

/\ She's very very choosy. I would suggest that you do all out for your final interview. :)

[r_69_e]

ANNOUNCEMENT! :scream:

IBM Business Services, Inc. will have another OPEN HOUSE JOBFAIR (FOR CALL CENTER AGENTS AND SUBJECT MATTER EXPERTS ONLY) on Saturday Sept. 16 on the 16F of Cyberone Eastwood Libis Q.C. Walk in from 10am-4pm and be interviewed or take the exam right away! Hurry apply now and be a part in the PIONEER team of our newest account!

[slingshot79]

ANNOUNCEMENT! :scream:

IBM Business Services, Inc. will have another OPEN HOUSE JOBFAIR (FOR CALL CENTER AGENTS AND SUBJECT MATTER EXPERTS ONLY) on Saturday Sept. 16 on the 16F of Cyberone Eastwood Libis Q.C. Walk in from 10am-4pm and be interviewed or take the exam right away! Hurry apply now and be a part in the PIONEER team of our newest account!



boss tech account po ba yung newest account ng IBS, any opennings for tsr who has 3yrs call center experience. tnx po! :) :) :)

[r_69_e]

boss tech account po ba yung newest account ng IBS, any opennings for tsr who has 3yrs call center experience. tnx po! :) :) :)

This new account is actually an employee care account, it's like customer care but you get to speak to the clients' employees. This means less irate callers.

[cosmic.0910]

i applied last monday... took the exam and 2 interviews. just wanna ask how long do i have to wait for the final interview before i give up on this one? kasi heard feedbacks na tagal daw ng process and sometimes your not told if you passed or failed....

[kobe20]

i applied last monday... took the exam and 2 interviews. just wanna ask how long do i have to wait for the final interview before i give up on this one? kasi heard feedbacks na tagal daw ng process and sometimes your not told if you passed or failed....

hehehe so true,,,same situation i applied last sept 2 until now no feedback...

[kutsero69]

same thing here, i took the exam 2nd week of september, passed it, but up to now, they have not called me yet for the interview. tagal ng processing..

[arkienuts]

i also took the exam last thursday...i passed but until now no feedback or schedule of any interviews...how long do you usually process applications?...

i might start na with siemens by november e...i hope it won't take that long...

[r_69_e]

You can call these numbers to follow up:

Donna: 9952766

Sherwin: 9952948

Sorry guys for the inconvenience, ganito talaga dito sa IBS. Conflict ng Operations and HR pagdating sa process flow dito.

[Jorzen]

Hi! I had final interview last Friday with OM, Sir Kelly V. for a new acccount (2 accounts: TASC and CCC); I will be hearing from them this week because training starts next week; I just want to ask if you would know of an email add where I can send a thank-you letter to for granting me the interview last Friday; The OM was a very pleasant person with a tired but very positive glowing aura

[maze_gwapo]

hi guys!

i supposed to be have my final interview yesterday, unfortunately due to weather condition it was cancelled.:(

Nevertheless, they said that they will call me back today to set me up again for my final interview. :) Hope things will work out!

Any leak for me guys??? :bounce:

[dickie]

You can call these numbers to follow up:

Donna: 9952766

Sherwin: 9952948

Sorry guys for the inconvenience, ganito talaga dito sa IBS. Conflict ng Operations and HR pagdating sa process flow dito.


Thanks for the tip. I also applied about four weeks ago at IBM Services. Had the initial, exam, then another interview with HR. Sana maayos nyo yung processes dyan sa IBM, proud na proud pa naman si IBMDude, kesyo IBM and all pero ang gulo ng process. Btw, its not an excuse na start up pa lang operations nyo dito sa Pinas, bakit sa Accenture---start up din naman sila ah. *** pa ngang live calls, pero very streamlined and systematic ang kanilang hiring process and I supposed the way they do things as ACC.

Another comment, do'n sa flyers may nakasabi? Be part of the pioneering team and help shape the culture? Bakit wala pa bang established culture ang IBS? Di ba dapat the cultural values between mother company and its unit be the same? Sayang, maganda pa naman benefits as explained sa amin do'n sa 2nd interview sa IBS. Pero kung ganito kagulo, wag na no! Accenture na lang ako. =)

[IBMDude]

you may have misinterpreted reg's comment. anyway.. with regards to the process, it's not really "magulo"... it's more on the availability of the interviewers and not really the process. we're working into having a one day recruitment process especially for call center agents because as of the moment, our OPS would like to take part in interviewing in order to ensure the quality and fit of the candidates that they'll be hiring. Thanks! :)

[r_69_e]

dickie: yup used the wrong terms. availability lang ng ops interview. unlike sa call centers na deretyo ang recruitment process. ;)

[carshow]

Thanks for the tip. I also applied about four weeks ago at IBM Services. Had the initial, exam, then another interview with HR. Sana maayos nyo yung processes dyan sa IBM, proud na proud pa naman si IBMDude, kesyo IBM and all pero ang gulo ng process.

yes we should be proud. IBM kase to. *okay*

Btw, its not an excuse na start up pa lang operations nyo dito sa Pinas, bakit sa Accenture---start up din naman sila ah. *** pa ngang live calls, pero very streamlined and systematic ang kanilang hiring process and I supposed the way they do things as ACC.

nagapply din ako dito. compared naman sa hundred plus na recruitment staff nila, phone screener palang ang dame na.

Another comment, do'n sa flyers may nakasabi? Be part of the pioneering team and help shape the culture? Bakit wala pa bang established culture ang IBS? Di ba dapat the cultural values between mother company and its unit be the same? Sayang, maganda pa naman benefits as explained sa amin do'n sa 2nd interview sa IBS. Pero kung ganito kagulo, wag na no! Accenture na lang ako. =)

for final interview ka ba or you flunked?

andito nako sa states nagcliclient specifications training... i don't think na magulo... I wouldn't be here kung wala sa ayos tong companya nato. :glee: inde sa nagyayabang. :D

[dothe101]

I don't know if I flunked because like so many applicants who have posted in these thread, like them I also haven't received a call after my second interview. So who knows.

[dickie]

you may have misinterpreted reg's comment. anyway.. with regards to the process, it's not really "magulo"... it's more on the availability of the interviewers and not really the process. we're working into having a one day recruitment process especially for call center agents because as of the moment, our OPS would like to take part in interviewing in order to ensure the quality and fit of the candidates that they'll be hiring. Thanks! :)

Thanks po for the clarification.... Yup I get your point, coz unlike other call centers na HR/Recruitment lang yung hiring process no interaction with OPS.

Yun nga lang, sa Accenture Operations Director po ang final interview do'n at di rin magulo. Yun lang. Sana maayos yung system nyo, para mas maraming ganang mag apply sa inyo. More employment for everyone. =)

[r_69_e]

Hi all.

for the call center recruitment process.

the result is usually given after an exam or an interview. Now if you're sure that you were not given a result slip, you can just dial the numbers that I posted to follow up. :)

[iv3rson]

pwede ba undergrad at la pang exp sa callcenter?

[maze_gwapo]

Hi guys!

I just finished my final interview earlier and they told me that they'll be calling me today or by tomorrow if I passed. It's a panel interview (3 interviewer).

However, after the typhoon, my cellphone signal (globe) is consistently loosing signal. I believe that some cell sites are currently being fix that was caused by the typhoon. Also, most of the time there are no people at my house if they are trying to call at my landline. I think I'll just give them a call by tomorrow morning to follow-up the status of my interview. Wish me luck guys!!! :toofunny: :rotflmao: *okay*

[kdhdrnfhg6r785j]

Well, the official word just got in for me.

I personally went to IBS to follow-up on my status and Sherwin said that Bryan didnt considered my application as Call Center Agent after 2 weeks of waiting for a call. So eventhough I have 15 months of Call Center experience, anything can happen. Thank you IBS for at least giving me a slight chance for employment and I mean it sincerely.

This is it, maybe I'm not an IBM material.

[IBMDude]

Those who failed can re-apply after 3 months. So don't feel too bad if ever you did not make it the first time around. Try to assess your answers to the interview or what happened. It's not just the communication skills or lenght of experience at the end of the day. :)

Anyway, would like to make an official announcement regarding our new RECRUITMENT SITE in MAKATI.

We got some rooms at REGUS at the 27F of the Enterprise Building Tower 2. If you're interested to apply for any of our openings especially for the call center openings then please drop by at that place from Monday to Friday, 10AM-4PM and take our pre-employment examination.

We'll be there until November. Spread the word especially to those in nearby call centers. Thanks!

[IBMDude]

I would like to apologize regarding the feedback thingie. Informed the recruiters to send emails to those who failed. Anyway, if ever you may contact Sherwin Marasigan at 9952700 and ask for a feedback, he'll only entertain feedback related questions of those who made it up to the "interview process" (1st, 2nd, final).

[IBMDude]

Hi! I had final interview last Friday with OM, Sir Kelly V. for a new acccount (2 accounts: TASC and CCC); I will be hearing from them this week because training starts next week; I just want to ask if you would know of an email add where I can send a thank-you letter to for granting me the interview last Friday; The OM was a very pleasant person with a tired but very positive glowing aura

send it to bon enriquez if for TASC and CCC - the new learning services accounts. you may course it to me at bjbalangue@ph.ibm.com, i'll send it to them.

[kdhdrnfhg6r785j]

Those who failed can re-apply after 3 months. So don't feel too bad if ever you did not make it the first time around. Try to assess your answers to the interview or what happened. It's not just the communication skills or lenght of experience at the end of the day. :)

The only thing that I can assess is that Bryan offerred me to be an HRIS since I'm an IT graduate and I need to take the IPAT exam. I already took it last June 2006 which I passed the non-IT cut-off.

I failed the IT exam that is why I decided to be a Call Center Agent instead. Who wouldnt be tempted if training might be held in the USA. :)

Can I take the IPAT exam again since its past 3 months?

[cfmmf]

hi! i dropped by the 27th floor earlier during my break just to see how the place looks like.

i'd love to apply, but i remembered i was wearing jeans.. will it be alright if i'm wearing one?

pls let me know.. i might submit my resume after the shift.
thanks! :)

[IBMDude]

yes, but make sure you dress up if ever you make it to the TL or Hiring Manager's interview. this is not suggested but we could make some exemptions in cases like this one. :)

[bourbon]

HAHAHA!!! LOSEEEERRRR!!!!! :lol:


this one is HARSH! she_devil666, you're a DEVIL indeed! :grrr: :bop:

[kutsero69]

IBM Dude, tried to call up the numbers for sherwin & donna and never got any chance to speak with them.. what would be the best time to call them? thanks!

[bourbon]

SO WHAT??? I think your his fellow LOSER too. HAHAHA!! :rotflmao:

ah, ah, ah... maybe you are the LOOOOOSSSSERRRR, hardiharhar!!! :rotflmao:

[r_69_e]

WE ARE URGENTLY HIRING CALL CENTER AGENTS! WE OFFER ONE OF THE BEST COMPENSATION AND BENEFITS PACKAGES FOR CALL CENTER AGENTS! BE ONE OF THE HIGHEST PAID CALL CENTER AGENTS IN THE COUNTRY! WALK-IN AT OUR MAKATI OFFICE RECRUITMENT SITE AND TAKE OUR CALL CENTER PRE-EMPLOYMENT EXAM FROM MONDAY - FRIDAY, 9AM - 4PM

COME TO OUR JOBFAIR!
Open House Jobfair for Call Center Agents
October 7 and 21, 2006, 10am - 4pm
27/F Tower 2, The Enterprise Center,
6766 Ayala Ave., Corner Paseo de Roxas, Makati City

We're looking for:

CALL CENTER OPENINGS: (Graveyard Shift Operations)

Employee Customer Service
1. Employee Care Specialists
2. Senior Employee Care Specialists
3. Helpdesk Specialists

Technical Support
1. Learning Process Support Specialists

- Interested applicants for the call center agent positions are encouraged to WALK-IN and take our pre-employment examination.
- Call Center Professionals with more than 2 years experience are encouraged to apply for the SENIOR SPECIALISTS or SUBJECT MATTER EXPERTS position
- 1-year similar TL experience in a call center is required for the TL position.

so what are you waiting for? APPLY NOW! :scream:

[master_bait28]

Hi guys!

I just finished my final interview earlier and they told me that they'll be calling me today or by tomorrow if I passed. It's a panel interview (3 interviewer).

However, after the typhoon, my cellphone signal (globe) is consistently loosing signal. I believe that some cell sites are currently being fix that was caused by the typhoon. Also, most of the time there are no people at my house if they are trying to call at my landline. I think I'll just give them a call by tomorrow morning to follow-up the status of my interview. Wish me luck guys!!! :toofunny: :rotflmao: *okay*


oo nga kasi kjo rin scheduled for final intrview nung bagyo. never got a call from them again. baka nga yun cell site dun sa min down next day actually GIVE UP na ko with IBS I waited for 2months for this guys. I have the Intrview with Bryan and did the examtapos i failed daw so akala ko finish na then i recieve a call na they reconsidered my application and even considered for a team lead position. EXCITED me nun cuz i know IBM is a good company and IBS has a future in the industry. Tapos after that i made kulit
ms donna i guess she knows me na by name kasi i do followups as in every other day. i was even interviewed by Ms stephanie and fail the me sabi ms donna. only after that called again to report to mr christian daw nung storm

GRABE ang gulo ng recruitment nyo pero i waited kasi pag nakapasok ka ok ka **** with IBM sayang chance pero sawa na me wait Na demoralized ako with the hopes na binigay nyo tapos wala naman yari. i hope that this will not happened to other applicants kasi maganda yun chance to work for ibm.

That is why i gone to accenture kahit mdyo mababa pero my promise for growth csr lang me again pero hoping that thy will trained me for managemnt and the processed took me 2 days they are hiring also in 10's to 20's pero mabilis and offer a very compentative package. when it comes to basic mas mataaas ang IBS but for package i guess accenture is better for long term growth

[poison.ivy]

from Robinsons Galleria-
there's a shuttle going to eastwood located right inf front of galleria (land mark ministop) though it's only available from 7am-11am.

from Shaw boulevard-
Take the jeep that's goin to Tanay-Antipolo-Binagonan. Ask the driver/conductor to drop you off at I.P.I. From I.P.I take another jeep that is goin to CUBAO/LIBIS. Ask the driver to drop you at Citibank Bldg or Eastwood.

from Cubao Ali Mall-
Take the jeep that's goin to ROSARIO. Ask the driver to drop you at Citibank Bldg. or Eastwood.

walahh! You're in eastwood. *okay*

may FX/shuttle ba from shaw boulevard or makati going to eastwood? or jeep lang talaga? help please!:(

[kobe20]

i had my final interview last week...hirap grabe...i forgot the name of the interviewer..tagal nga eh almost an hour tumagal....then kanina tumawag si sherwin...i have an appointment daw later with joseph dy ...haaayyy...job offer na kaya ito...i' don't know what to feel...hehehe..i know it is pero may humahadlang lang talaga sa akin..

[kobe20]

i had my final interview last week...hirap grabe...i forgot the name of the interviewer..tagal nga eh almost an hour tumagal....then kanina tumawag si sherwin...i have an appointment daw later with joseph dy ...haaayyy...job offer na kaya ito...i' don't know what to feel...hehehe..i know it is pero may humahadlang lang talaga sa akin..

[r_69_e]

kobe: mukang Job offer na yun. keep your fingers crossed. you applied for an SME or ECS lang? :)

[dunhillgirl]

how long ba before they call? kasi nakalagay sa slip ko nun, congratulations, i passed the exam, i'll be endorsed for the next recruitment process....

lahat kami nun, nagiintay sa room, di namin alam pinapauwi na pala kami din, kala namin *** mga di lang pumasa sa exam...

[kobe20]

am finally in here...nice company...looking forward to a great experience hehehe...

[kutsero69]

just got hired, they'll just call for the job offer. the manager gave an overview of what i'll be receiving and it sounds good.. Ü

[dunhillgirl]

heya! i was already interviewed at libis then i was told that i just wait for a call and it will be asap. they called the following day twice but i was unable to take the call coz i was in the ER of a nearby hospital, having an asthma attack. i called the following day then i was told that i will be given a call back. i'm just wondering if i just blew it or if i'd still be considered. coz *** kasabay ko the whole process, tinawagan din sha the very same day. almost the same time nung first call sakin and he was told that he made it and he should just wait for a second call for the hr meeting. i also received a call around the time he received the second call. he also missed it. now we're clueless if we should still wait and hope that we'd receive the call back. for me din kasi, i want to know din so i can resign and render the 30 days sa company na i'm currently working at so when needed, i can start with you asap.

[kutsero69]

heya! i was already interviewed at libis then i was told that i just wait for a call and it will be asap. they called the following day twice but i was unable to take the call coz i was in the ER of a nearby hospital, having an asthma attack. i called the following day then i was told that i will be given a call back. i'm just wondering if i just blew it or if i'd still be considered. coz *** kasabay ko the whole process, tinawagan din sha the very same day. almost the same time nung first call sakin and he was told that he made it and he should just wait for a second call for the hr meeting. i also received a call around the time he received the second call. he also missed it. now we're clueless if we should still wait and hope that we'd receive the call back. for me din kasi, i want to know din so i can resign and render the 30 days sa company na i'm currently working at so when needed, i can start with you asap.

>maybe u could wait for a few days coz sometimes na-dedelay yung time ng pagtawag nila. Like in my case, i was told that they will call me the day after my initial interview, pero they didnt.. so i expected na wala na yung application ko. after 2 days, i received a call from them and they scheduled me for the final interview and un nga hintay nalang ako ngayon ng job offer.

now, if they failed to call within a week or so, you may just call for follow-up, you could explain ur side why you weren't able to answer the call. It won't hurt naman ***** to make a follow up kesa clueless ka about the status of your application.

[pinoybugy]

Based on the reactions of some applicants in this thread, IBM's hiring process is quite slow.

My friend already had her final interview with IBM and she was told that she passed, that she aced the interviews, that she's in, and that she just have to wait for the offer.

Unfortunately, it has been three weeks and she has not recieved any calls yet. She followed it up with the company's HR, but she was told that her offer is still under approval.

Weird though, her co-applicant, who took the exam and interview at the same time my friend did, was already hired and will be starting in a week.

Bakit po kaya ganun?

[kutsero69]

i just signed the contract this evening.. weee!!!

anung account mo dun dunhillgirl? :)

[r_69_e]

We are currently in need of RECRUITMENT SPECIALISTS and CONSULTANTS. Email your resume to 9naguicm@ph.ibm.com. :)

[dunhillgirl]

dunhillgirl, how long did you wait for the offer after your final interview sa IBS? :)

the following day they called twice but i missed 'em...kaya i had to make a follow up and they called a few days after...

[bourbon]

Patience is a virtue my a$$, f_u_c_k_er! :rotflmao:


mukhang may galit sa IBS etong Devil na eto... :bop: baka hindi natanggap, hardiharhar!!! :rotflmao:

[BeePeeOOO]

dito pinaka matinong call center dahil hindi toxic ang mga accounts at walang bond na ka-ekekan. 15.5 months pay bonus.

[poison.ivy]

may opening po ba for recruiters? day job?

[r_69_e]

Patience is a virtue my a$$, f_u_c_k_er! :rotflmao:

no thanks. :glee: you can keep yours. :glee:

someone needs help... Dr. Phil? :lol:

[pinoynetwit]

Pam Denton,

Meron dyang account na combined voice, email and back office support....di harassed tulad ng gawain ko.

[bourbon]

I'm not sure if they're still looking for this. Lemme check again.

Right now what is available is a technical support position for the new insurance company account.

You can walk in at the 27 flr. tower 2 of the enterprise center, mon-fri 10am-3pm. Look for CJ.


Graveyard shift po ba eto?

[bigbadwolf_pig]

Dude!

right now minimal lang ang requirements namen for I.T. send me nalang your resume and let me see what I can do. :) 9naguicm@ph.ibm.com


dude I made up my mind...I want to apply there at IBM...email ko na lang sayo resume namin ng gf ko...pareho kaming nagwowork sa HP...

question lang...wala na bang exam pag 2 years na experience kasi mahina talaga ako sa math...hehe :D

tsaka kelangan pa ba ng pic sa resume? :D

thanks dude!

[mikeymanzz]

no. Actually I'm not familiar with the BU Party that you're referrin. Does this involve marketing? baka sila lang yun. :)

r_69_e : The IBM BU Party that we held at rockwell a month ago? sarap kasi ng catering dun! hehehe...you didn't go ba? Oh...BU stands for Business Unit. Buong IBM philippines. Can't wait for the christmas party nga eh...

[poison.ivy]

hmm... all graveyard shift ang opening namen for recruiters. We're looking for

Account Manager
Recruitment Consultants
Recruitment Associates
Sourcing

email your resume thru 9naguicm@ph.ibm.com. :)

ano po ang qualifications for recuitment associates/sourcing? Isang shift lang po ba or rotating sched? thanks.

[blue_starved]

Those who failed can re-apply after 3 months. So don't feel too bad if ever you did not make it the first time around. Try to assess your answers to the interview or what happened. It's not just the communication skills or lenght of experience at the end of the day. :)


Is this for real? After 3 months coz if this is the case then I don't have to wait til February next year. I really want to be a part of IBM

[ibm_wmys]

Hi everyone,

I will be opening up a new thread containing brand spankin' new openings here at IBM Daksh, leader innovator! Watch out for it!

Here's a teaser:

http://whatmakesyouspecial.zoto.com/img/original/e63927a4ecfe77c623f293a59f76481f-.jpg

Cheers,

IBM Daksh Representative

[salbakuta02]

hi!

im from IBM-Daksh as a CCS that handles tech. support acct. and i've been working here for almost 1 year (actually it's my first year in Feb, 2007). i'm curious about this company and also i'm willing to apply for any HR position.

may i ask is there anyway to apply here at one of the IBM subsidiaries? hindi kaya conflict ito considering that im also working at IBM daksh? kasi gusto rin gamitin yung college course ko kasi im sick and tired of taking calls eh.

any information regarding these, it will be much appreciated.

thanks a lot! :)

[badasschick]

I've been working for 2 years and 1 month. Kainis di pa umabot sa 2 years na cut-off. Pero puwede pa rin ba ako mag-apply? Kahit entry-level lang okay sa akin, IBM naman eh.

[luna_tech]

ask ko lang kung ano responsibilities ng helpdesk specialist position....ty

[IBMDude]

hi guys... been inactive.. sooooo busy...

[bourbon]

meron po bang opening for Tech Supp posts?

[IBMDude]

check our 6 ads in manila bulletin tomorrow. :)

[jbla]

mag kano sweldo dito ng SME?

[maze_gwapo]

I passed the IPAT exam last monday and still waiting for the next step... :shrug:

[jbla]

I passed the IPAT exam last monday and still waiting for the next step... :shrug:

Anu *** IPAT?

[blue_starved]

bakit *** exam na pang call center position IPAT din?

[maze_gwapo]

i dunno why..for me the exam was hard..good thing i passed! i'm just waiting to hear soon from the HR... :rotflmao:

[jbla]

Anu *** IPAT?

sana lang merong pumapansin ng tanong ko :sad:

[maze_gwapo]

IPAT stand for Information Processing Aptitude Test. *okay*