Shell Shared Services Corporation

[johnmaxwell]

tumatanggap ba sila ng undergraduate? halos 4 years nako nagtratrabaho sa call center na panggabi gusto ko sana mag permanent day shift na lang. any idea naman diyan regarding sa recruitement share naman kayo, salamat!

Not sure if they accept non college graduates sa CSC (call center). Sa Finance required ang college gradute.

[Oric]

hey, im just a newbie here... uhm... is Shell Service Center still hiring?

[johnmaxwell]

hey, im just a newbie here... uhm... is Shell Service Center still hiring?

yup! Just read through the thread to get more info.

[Posh Beckham]

is it okay for us to just drop by in your office to pass our resume and wait for the call? or, are they going to interview us when we go there?

[gadgetgirl]

shell,.anu acct anybody knows the email add so i can send my resume tnx?

[mgzenone]

try nyo email dito

nina_larosa@oticonsulting.com

nag pm kasi sa akin si nina and headhunter daw sila ng shell pero di ko pa na forward resume ko since wala pa ako balak mag apply.

hth

[bentot_26]

Just want to ask if there is any opening for BA position?


Thanks.

[johnmaxwell]

Refer to this post on SSSC openings and email add

http://www.pinoyexchange.com/forums/showpost.php?p=33820879&postcount=949

You may also drop your resume to the address below:

21F Solaris One, 130 Dela Rosa Street, Legaspi Village,
Makati City

This is the new building behind Standard Chartered Bank.

[Marky21]

May opening ba for QA?
Refer nyo naman ako... :love::love:
Thanks

[Max_Cheers!]

Hi!
What are the openng for BPO?
Thanks

[bebeghurl]

hi! newbie here. got a final interview for the ap invoice processor..sna makapasa ko...need ko na ng work...hayzz....:)

[bebeghurl]

yipee!!!JO n q...hehehe

[Posh Beckham]

does it really take more or less two weeks before they tell you that you passed the client interview?

[bebeghurl]

maybe it depends on what position you are applying.. i think???

[Posh Beckham]

Good pm guys.. I would like to share something...

Tuesday lastweek, Laika from John Clements texted me for a CSP post for a multinational company which I know is Shell nga.

So the following day, I went to JC and had lots of interviews, exams and role play. At the end of the day, Wendy gave me a slip and told me about my client interview for the next day.

So, the following day, I had my client interview. When I entered the room, I was kind of intimidated because there are four of them who's going to conduct the interview. One is from HR, from Workforce, Operations and from Quality. But good thing, they are all very nice and accomodating, I felt at ease during the interview and was able to answer all their questions as honest and specific as I can. :) But I really felt that "ginigisa" nila ako. I can really feel that the spotlight is on me. So after the interview, they told me JC will contact me for the results within two weeks. I'm not really sure if I'm going to pass but I am still very optimistic since I noticed that they have lots of questions on me which is, for me, a sign that they really are interested in me. Btw, before the start of the interview, they said they're going to refer to a US account and if ever I passed, job offer will be July while the training will start in August which for me is still okay. :)

I was so surprised when Laika from JC texted me yesterday around 9am saying I passed the interview and now shortlisted. They asked me to email my latest payslip on that same day which I did.

Guys, does it mean that I'm almost part of the Shell family? When they asked me to email my payslip, does it mean that they are already finalizing their job offer to me? If ever, who's gonna call me for the job offer, will it be Shell or JC?

I'll gladly appreciate all your replies guys:love:

[Posh Beckham]

up up ko lang thread:)

[johnmaxwell]

Guys, does it mean that I'm almost part of the Shell family? When they asked me to email my payslip, does it mean that they are already finalizing their job offer to me? If ever, who's gonna call me for the job offer, will it be Shell or JC?

I'll gladly appreciate all your replies guys:love:

Shell HR will deliver the job offer if ever they finalize your application.

[nat4712001]

ah makikipag negotiate pa iyan sa sweldo. One thing I didn't like with John Clements was that they were not that transparent to me when Shell wanted to present a JO. Lumabas na iniipit ako ng JC sa pwedeng offer sa salary.

[The Kliq]

hi everyone! is this company the same with chevron?? and do they still accept customer service reps? i am very interested.. is it also a one-day-processing/hiring company? where do i pass my cv here? tnx in advance!

[bebeghurl]

hi! same here. pero i didnt apply thru JC... I applied thru jobstreet. and the HR from shell send me an email to fill out form so that they can process the JO n kagad...

how long kaya un para mafinalize nila *** application???tnx!

[nicolesexy72]

hi everyone! is this company the same with chevron?? and do they still accept customer service reps? i am very interested.. is it also a one-day-processing/hiring company? where do i pass my cv here? tnx in advance!

hi. this is as well not a BPO company..so expect also a long process...this is shell, chevron is petron...shell is not ramping on their customer service dept now..their ramping on their finance dept...*okay*

[The Kliq]

thanks for the response

[nicolesexy72]

no problem..hope i was able to enlighten you...

[Posh Beckham]

Should I call Shell HR just to make sure that i realy passed and some info about the job offer? or should I just wait for their call?:hmm:

[jodo]

hi. this is as well not a BPO company..so expect also a long process...this is shell, chevron is petron...shell is not ramping on their customer service dept now..their ramping on their finance dept...*okay*

correction lang po...chevron is formerly known as caltex :)

[nicolesexy72]

ahhh ok...coz someone here mentioned that chevron is petron..hehehe well, i stand to be corrected if thats the case *okay*...i guess with all the info ive been reading here, i got mixed up already....:rotflmao:

[TheArsenal]

Hi those who are looking to work in Makati area with competitive salary and benefits, we are a new company looking for new agents. Please send your resume at gotmahmindmadeup@yahoo.com

[freshbabe]

What if you were assigned in the backoffice of SHELL? Finance dept. ba sya? Or Customer Service Dept.? And kapag pumasa ba sa JohnClements HIRING PROCESS for the mentioned post(backoffice), automatic ba na JO na sa SHELL? :bop:

[freshbabe]

I backread and mukhang may client interview pa sa SHELL, after the process in JOHNCLEMENTS. Bale question ko na lang is FINANCE OR CUSTOMER SERVICE DEPT. Ba yung BACKOFFICE ng Shell? More than 12k ba basic?? & OKAY NA BA YUNG JC PROCESS?? Or dun Sa new building ng Shell sa Solaris mas FAST ANG HIRING process?? Kasi AUGUST PA DAW START ng BACKOFFICE? Paki confirm po.. And Close hiring sa CustomerService dept.? :bop:

[boy_chismoso]

any other headhunters handling the shell account? well, aside from john clements...thanks.

i believe they are also looking for qa's.

thanks! :rotflmao:

[johnmaxwell]

I backread and mukhang may client interview pa sa SHELL, after the process in JOHNCLEMENTS. Bale question ko na lang is FINANCE OR CUSTOMER SERVICE DEPT. Ba yung BACKOFFICE ng Shell? More than 12k ba basic?? & OKAY NA BA YUNG JC PROCESS?? Or dun Sa new building ng Shell sa Solaris mas FAST ANG HIRING process?? Kasi AUGUST PA DAW START ng BACKOFFICE? Paki confirm po.. And Close hiring sa CustomerService dept.? :bop:

That's right, may client interview pa after passing JC assessment. Shell will finalize successful candidates. There are openings in Finance with various start dates, no idea on Customer Service.

Candidates have the option to apply through an agency or submit resume directly to Shell office.

[johnmaxwell]

any other headhunters handling the shell account? well, aside from john clements...thanks.

i believe they are also looking for qa's.

thanks! :rotflmao:

Yes, Shell have various partners.

[lem]

Bad experience applying in SSSC

I posted this on the other SSSC thread as well

Hi all! I would like to share what happened with my job application in SSSC. About 3 weeks ago I was informed by SSSC HR that I was up for a JO WITHIN the week. A week passed when they told me that there had been changes in the account where I was supposed to be assigned, so they set me up for an interview with a manager from another group. Got a call a couple of days later from HR informing me, again, that I was up for a JO WITHIN the week. A week later they sent me the background check documents which I filled-up, scanned, and emailed back to them on the same day. Fast forward another week HR called me again, only this time, to inform me that my application was put on hold. I'm not completely sure if I got it correctly, the reason, she said, was that as per SSSC protocols available positions would be given first to those applicants from the 'temp agencies'(not sure about this).

Because they told me that I was up for a JO already I turned down a job offer from I**, dropped my application with C******, and almost cancelled my scheduled interviews with J*******. I know it was foolish of me to have dropped my applications with the other MNCs but, hey, I took SSSC HR's word that a JO was really coming soon. I feel I was treated unfairly since they took back their word not just once, but TWICE! I think technically this was misconduct commited by SSSC HR. Has anyone had the same expereince?

[James Richard08]

^ Thats so bad.. and thanks for posting your bad experience.... we learned a lot. But I am not saying Shell was bad. The lesson here is that "maging segorista"... Don't turned down offers until you already made up your mind and already sign up for JO in respective companies. Of course, Shell has its own interest... tayo din!

I have my final interview with Shell Services via John Clements and the interviewee asked me if I can wait till August. I nod Yes. So what I did, since matagal pa naman, alangan naman mag tambay ka.. aaply uli sa iba and sign up for a co,.. pag dumating na yon.. eh di magresign ka sa current co. mo..

[freshbabe]

That's right, may client interview pa after passing JC assessment. Shell will finalize successful candidates. There are openings in Finance with various start dates, no idea on Customer Service.

Candidates have the option to apply through an agency or submit resume directly to Shell office.

Di rin ah... I walked in RCBC II 39flr.and left my resume(SHELL OFFICE-RECEPTION) & after 3mos. JC texted me for the application nga in SHELL. I therefore conclude na... depende siguro sa position kung puwedeng directly SHELL na maghandle ng application mo or JC.

I applied for CUSTOMER SERVICE. Pero mukhang mas may opening and ramping up yung BACKOFFICE. So Backoffice pala yung FINANCE DEPARTMENT nila na mag start this AUGUST???

[freshbabe]

^ Thats so bad.. and thanks for posting your bad experience.... we learned a lot. But I am not saying Shell was bad. The lesson here is that "maging segorista"... Don't turned down offers until you already made up your mind and already sign up for JO in respective companies. Of course, Shell has its own interest... tayo din!

I have my final interview with Shell Services via John Clements and the interviewee asked me if I can wait till August. I nod Yes. So what I did, since matagal pa naman, alangan naman mag tambay ka.. aaply uli sa iba and sign up for a co,.. pag dumating na yon.. eh di magresign ka sa current co. mo..


@ James Richard08
Sinabi ba yung BASIC SALARY DETAILS SA FINAL INTERVIEW MO??? What are you applying for???

[watzupwidju]

hi. just want to ask what type of company is this? and where is this located?

[watzupwidju]

Hi those who are looking to work in Makati area with competitive salary and benefits, we are a new company looking for new agents. Please send your resume at gotmahmindmadeup@yahoo.com

what is the name of this company and where is this located?

[johnmaxwell]

^ Thats so bad.. and thanks for posting your bad experience.... we learned a lot. But I am not saying Shell was bad. The lesson here is that "maging segorista"... Don't turned down offers until you already made up your mind and already sign up for JO in respective companies. Of course, Shell has its own interest... tayo din!

I have my final interview with Shell Services via John Clements and the interviewee asked me if I can wait till August. I nod Yes. So what I did, since matagal pa naman, alangan naman mag tambay ka.. aaply uli sa iba and sign up for a co,.. pag dumating na yon.. eh di magresign ka sa current co. mo..

That's correct, not only for Shell but with other companies as well. There's no guarantee until the candidate sign up the offer. They can no longer back out once the candidate sign up because they have the responsibility to fulfill the agreement.

If you have the option, wait for the JOs and select the best offer. Normally, companies give candidates several days to finalize their decision.

[marby09]

it's been a week since my second interview with SSSC-Manila for an Analyst post... should i still wait for the call?

the things is, hindi ko masyado narinig yung last words nung interviewer ko that time.

though he said that an HR rep. would call... i just dunno if HR rep. would call regardless of the result (?)

anybody? anyone? guys? :bop:

:D

[ajamlig]

hi i applied here thru JC, its just that at that time they offered me US account so night shift and will start on Aug pa... I want am shift as much as possible because have a baby.. Well, to those who wants a stable company, and good offer, ok na shell, pati benefit for the family, acc to my friend who's working there... Anyway question ko lang, do they really process their ads from jobstreet or thru JC pa din un.. I feel more comfortable kc pg Shell mismo mgprocess mas mbilis ryt?.. thanks

[Posh Beckham]

i already passed the client interview in shell about almost a month ago. they already asked me to email my latest payslip and i did. they also told me that my job offer will be this July while training starts by the following month. Gosh i really need to wait long. Good thing, patience is a virtue.

Guys, do you think i need to call HR just to make sure that my job offer is on the way?

[johnmaxwell]

hi i applied here thru JC, its just that at that time they offered me US account so night shift and will start on Aug pa... I want am shift as much as possible because have a baby.. Well, to those who wants a stable company, and good offer, ok na shell, pati benefit for the family, acc to my friend who's working there... Anyway question ko lang, do they really process their ads from jobstreet or thru JC pa din un.. I feel more comfortable kc pg Shell mismo mgprocess mas mbilis ryt?.. thanks

They do process applications through jobstreet, JC and other executive search partners. OK naman kung through JC. It save HR some time in doing initial screening, and of course Shell expects quality candidates through JC.

[Posh Beckham]

yehey! just had my job offer yesterday and I like the offer. The base pay is actually higher than what I'm expecting. All in all, basic + nontax allowances is higher than what I'm earning right now which is very nice:bashful: Masyado lang napaaga training namin which starts by june29, I was actually expecting between july to august but nevertheless, it's still good that we can start right away*okay*

Hope to see you all guys:love:

[freshbabe]

When exactly hire date ng backoffice post??? (for the applicants na JO na for this post). Di pa kasi ako nag-client interview... May post dito na june 29 ang training.... for what position yun???

[ladyhushtilla]

kakatapos ko lang ng client interview kanina., hope i pass... sabi sakin start ng training is end of the month until august.,

yung June 29 na training is it for CSP post?

after ng client interview gaano katagal maghihintay bago mo malaman yung results?

thanks!

[freshbabe]

yehey! just had my job offer yesterday and I like the offer. The base pay is actually higher than what I'm expecting. All in all, basic + nontax allowances is higher than what I'm earning right now which is very nice:bashful: Masyado lang napaaga training namin which starts by june29, I was actually expecting between july to august but nevertheless, it's still good that we can start right away*okay*

Hope to see you all guys:love:

For what post is this?? and bracket ng base pay???

[koki_berybad]

san ka pwede mag apply for this?

[yuminella]

hi i applied here thru JC, its just that at that time they offered me US account so night shift and will start on Aug pa... I want am shift as much as possible because have a baby.. Well, to those who wants a stable company, and good offer, ok na shell, pati benefit for the family, acc to my friend who's working there... Anyway question ko lang, do they really process their ads from jobstreet or thru JC pa din un.. I feel more comfortable kc pg Shell mismo mgprocess mas mbilis ryt?.. thanks

NAy news if they have an opening for a day shift support? Thanks! :)

[kenet13]

pano po ba magapply dito? san pde magsend ng resume' ang pde mga fresh grad dito?

[Posh Beckham]

For what post is this?? and bracket ng base pay???

that is for a customer service professional post. regarding the salary, we are not allowed to disclose it. just a heads up, just like what other shell shared employees are saying, if you are looking for a high base salary, this is not the company for you. They were not able to match my current base pay in cvg, but their nontax allowance is almost double of mine..yun na! :D let's just not look on the salary, let's also consider the benefits and most importantly, the company stability.

Shell is Shell. nuff said

[Flyunzipped]

^ Meron bang IT helpdesk post dito?

[JohnnyThomas]

san ka pwede mag apply for this?

Email: SSSCMla-HR-Recruitment@shell.com
Address: 21F Solaris One, 130 Dela Rosa Street, Legaspi Village,
Makati City

This is the building behind Standard Chartered Bank which is located in Ayala Ave.

[ladyhushtilla]

will john clements contact you if you fail the client interview?

[freshbabe]

I have a pending application in JC for BACK OFFICE POST here in SHELL. Is it okay if I walk-in sa SOLARIS bldg. and apply, baka kasi mas madali process kapag nag wak-in ako directly sa SHELL, para makapag client interview nako.

Its been a month di pako natatawagan ng JC. And back office position ba is part of their Customer Service position sa SHELL??? John Clements lang naman nag-assign sa kin sa back office post ng SHELL... and I applied for Customer Service talaga.

[wlaname]

ano po ba yung back office position? anu-ano ba yung mga position na yun?

[johnmaxwell]

Back office positions are mostly Accounting positions for Accounting and non Accounting graduates.

[red_young]

hi johnmaxwell, nabuhay ka ulit.
can u help me with this?
nag-apply sa shell yung former officemate ko. itz been 2 weeks since her 2nd interview and is waiting til now.
what do u tink, is it proper to make a follow up sa HR?

[michiro_05]

Hi! I just want to ask if you have a feedback with regards to the Accounts Payable Department. Thanks!

[johnmaxwell]

hi johnmaxwell, nabuhay ka ulit.
can u help me with this?
nag-apply sa shell yung former officemate ko. itz been 2 weeks since her 2nd interview and is waiting til now.
what do u tink, is it proper to make a follow up sa HR?

It's ok to follow up with HR.

[freshbabe]

john maxwell PM me or reply here!!!

[freshbabe]

john maxwell is it okay to drop by SHELL (solaris bldg.) and be processed directly by SHELL.. or will they still submit my resume to JC??? I have a pending application in JC for SHELL also. JC assigned me in back office post(SHELL) even if i was applying for CSR in SHELL.

[ladyhushtilla]

i'm so excited.Annie of HR just called me and said that they need a copy of my latest payslip...

sana JO na ito!

pero sabi niya sakin june 29 na daw start ng training!!!

[Rock44]

Email: SSSCMla-HR-Recruitment@shell.com
Address: 21F Solaris One, 130 Dela Rosa Street, Legaspi Village,
Makati City

This is the building behind Standard Chartered Bank which is located in Ayala Ave.

Correction on the email address. Its ssscmla.careers@shell.com

[Rock44]

john maxwell is it okay to drop by SHELL (solaris bldg.) and be processed directly by SHELL.. or will they still submit my resume to JC??? I have a pending application in JC for SHELL also. JC assigned me in back office post(SHELL) even if i was applying for CSR in SHELL.

Hey. Best if you send your cv in this addy: ssscmla.careers@shell.com

Shell Shared Services-Manila doesnt process walk in candidates. For our CSC (Customer Services Centre) team, you may go straight to JC but for the rest of the vacancies (finance, HR and etc) sending your resume to the aforementioned email addy should be followed.

[drednawt]

may nagsabi *** basic is 15k+5700 NON TAXABLE ALLOWANCE!

[freshbabe]

may nagsabi *** basic is 15k+5700 NON TAXABLE ALLOWANCE!

for what post ito?? CSR BA?? or BACK OFFICE POST??

[freshbabe]

@ ROCK44 pls. read below

[freshbabe]

Hey. Best if you send your cv in this addy: ssscmla.careers@shell.com

Shell Shared Services-Manila doesnt process walk in candidates. For our CSC (Customer Services Centre) team, you may go straight to JC but for the rest of the vacancies (finance, HR and etc) sending your resume to the aforementioned email addy should be followed.

Thank you! so i just need to call JC na lang with my pending application in SHELL. What is the nature of the CSR post in SHELL?? Is it COLLECTIONS??? BILLING?? or something TECHNICAL???

Is the BACK OFFICE post a part of the CSC??? or the FINANCE dept.???

I'm apprehensive with the back office post assigned by JC to me (although its non-voice), w/ regards to my application in SHELL, kasi I hate doing accounting stuff. I was applying for the CSC team.

Kindly PM me ROCK44 or reply here!! thanks!!


anyone who has any idea about my inquiry PLS. PM me or REPLY HERE!!! thanks!

[ladyhushtilla]

woohoo signed the JO.... the offer was not what I expected but I signed it nonetheless!! hehehe

[ladyhushtilla]

will start on monday na., I'm really excited...

guys dresscode?

[JohnnyThomas]

will start on monday na., I'm really excited...

guys dresscode?

Smart casual from Monday to Thursday - polo and pants (not jeans) for guys, dress, blouse and slacks for girls.

Casual on Fridays - Respectable :) Jeans and shirt. Flip flops not allowed.

[Rock44]

Thank you! so i just need to call JC na lang with my pending application in SHELL. What is the nature of the CSR post in SHELL?? Is it COLLECTIONS??? BILLING?? or something TECHNICAL???

Is the BACK OFFICE post a part of the CSC??? or the FINANCE dept.???

I'm apprehensive with the back office post assigned by JC to me (although its non-voice), w/ regards to my application in SHELL, kasi I hate doing accounting stuff. I was applying for the CSC team.

Kindly PM me ROCK44 or reply here!! thanks!!


anyone who has any idea about my inquiry PLS. PM me or REPLY HERE!!! thanks!


Youll know everything once your in. Concentrate on the interviews first and make sure ul do your best. Whichever department youll be assigned to by Shell HR, im sure that it will best fit your profile and qualifications. The long wait, the process, everything will be worth it once your in.

[Rock44]

Theres gonna be a print ad on Sunday (June 28) in Manila Bulletin. Its gonna be on the classified ads section. If you want to check the latest list of vacancies. Go grab a copy.

[Posh Beckham]

hello! good morning Shell peepz.. Hayzzzz..... my training will start this Monday na...morning shift kami for one week. However, Joseph said we have on-boarding(sort of like an orientation) from July 6 - 10, 2009 and we will be on a night shift because the Managers are going to talk us. Grabe nauna pa talaga start ng training kaysa on-boarding :

Btw, guys especially applicants, please do not disclose figures here because it is confidential. Let's not just look on the base salary, let's also consider the total package, company stability and the work environment. *okay*

[mystique26]

Theres gonna be a print ad on Sunday (June 28) in Manila Bulletin. Its gonna be on the classified ads section. If you want to check the latest list of vacancies. Go grab a copy.

Hi, is this for US Lubes? Taga HR ka ba? I'm from SSSC-AU. :)

[Rock44]

Hi, is this for US Lubes? Taga HR ka ba? I'm from SSSC-AU. :)

The ad will show all vacancies of SSSC. Theres quite a lot on the list.

[mystique26]

Havent been to this site for quite a while. Ive been with Shell for almost 3 years now and all I can say is that we have a very low attrition rate. As in VERY LOW. From my batch of 23++ people that started last Octobe 2006, only 2 people have left. It's that low. So good luck for those who are applying and do your best once accepted. Nuff said. ;)

[freshbabe]

will start on monday na., I'm really excited...

guys dresscode?

i think i'm not qualified, *** monday na pala simula. :)
how many months re-application?? 3months? or 6 months?:hmm:

[bebzeelicious]

can someone just give a bracket of the basic pay? thanks!

[JohnnyThomas]

i think i'm not qualified, *** monday na pala simula. :)
how many months re-application?? 3months? or 6 months?:hmm:

Start date varies depending on the requirement. Once or twice a month may onboarding or orientation. You're not sure kung same yung application mo with those who will start on Monday.

[JohnnyThomas]

can someone just give a bracket of the basic pay? thanks!

Hard to tell... basic pay depends on many things, such as candidate's work experience, educational background and suitability to the open position among others.

[immortalscythe]

can someone pm me the salary bracket for Senior CSR Level 3 almost 3yrs Experience? Thanks!

[icecrystal]

onga. ano acceptable salary range para makapag apply ulit hahaha kasi i applied through john clements. passed 2 interviews and the exams. nung 3rd interview na, they asked me what my preferred salary range is. i said 25-30k. small difference lang naman if compared to my current salary. btw, i also told them what my current salary is nung first interview pa lang. then they asked me if i'm ok with 20k including allowances na. geez! nadisappoint ako dun hahaha i stood my ground and politely told them that i'm currently earning this amount and i'd prefer a slightly higher or equal offer. i said i'm willing to compromise with 23-25k. i've been working in the call center industry for 5 years already. 1 yr in a different call center, 4 years in the current call center im in. the figures that i cited is just standard or even peanuts to some call centers. the girl who interviewed me said that she'll inform her boss and that i should receive a call from shell within a week. it's been way more than a week already. i even made 2 follow-ups to John Clements via text ni ho ni ha nada! hahaha

[freshbabe]

Start date varies depending on the requirement. Once or twice a month may onboarding or orientation. You're not sure kung same yung application mo with those who will start on Monday.

Tagal ng process sa JC. I had 2 interviews in JC. Initial & Final. I never experienced the client interview pa (i read na people from SHELL will do it). Approximately ( 2mos. ) na since last application ko in JC for SHELL. I followed-up sa JC & I will receive notification na lang daw from them.

Anyways still hoping, kahit I feel rejected. :rolleyes:

[talipandas9]

Is the back office post still open? Can non-accounting grads/undergrads with back office BPO experience apply? Replies are appreciated.

[joshm03]

hi! just got a question. does sss accept non-degree holders? i do not have a bachelor's degree but finished a 2-year diploma course. im currently employed in another call center in rcbc. i wanted sana to transfer to sss to their customer service dept. please i need help!

[JohnnyThomas]

Is the back office post still open? Can non-accounting grads/undergrads with back office BPO experience apply? Replies are appreciated.

I believed that college graduates of any course are accepted. Although some departments preferrred Accounting graduates or those graduates of business related courses.

They do not accept non-college graduates in Finance (back office). Just not sure if they accept non-college graduates for customer service jobs.

[ladyhushtilla]

^^yes they do accept undergrads for the CSP post, I'm an undergrad too and I'm a CSP.

I was advised that Shell is hiring until the end of the year

[freshbabe]

I believed that college graduates of any course are accepted. Although some departments preferrred Accounting graduates or those graduates of business related courses.

They do not accept non-college graduates in Finance (back office). Just not sure if they accept non-college graduates for customer service jobs.

so FINANCE DEPARTMENT pala ang back office... Tingin ko baka mas HIRING yung CSP DEPARTMENT eh... and kaunti lang attrition kamo dito sa SHELL so talagang napaka tagal ang hiring process...

wala pa kong client interview...

can i ask JC to either put me in the CSP DEPT. na lang???
tutal i applied for csr post naman.

[JohnnyThomas]

so FINANCE DEPARTMENT pala ang back office... Tingin ko baka mas HIRING yung CSP DEPARTMENT eh... and kaunti lang attrition kamo dito sa SHELL so talagang napaka tagal ang hiring process...

wala pa kong client interview...

can i ask JC to either put me in the CSP DEPT. na lang???
tutal i applied for csr post naman.

Finance operations is hiring... not sure about CSP as I'm from Finance.

Anyway, there is no harm in trying and tell JC that you prefer CSP. But in the end, it will still be JC's decision where to endorse you based on their perception of your qualifications.

Just apply directly to Shelll as previously advised to you by one of the PEXters here.

[freshbabe]

Finance operations is hiring... not sure about CSP as I'm from Finance.

Anyway, there is no harm in trying and tell JC that you prefer CSP. But in the end, it will still be JC's decision where to endorse you based on their perception of your qualifications.

Just apply directly to Shelll as previously advised to you by one of the PEXters here.

di nga daw accepted walk-in applicants eh. :(
it's like, sending your resume all over again to JOHN CLEMENTS.
well i've sent my resume again to their official EMAIL.

[liljammerz]

IS THIS COMPANY ACCEPTING HIGHSCHOOL GRADUATE or even UNDERGRADUATE OF 1ST YEAR COLLEGE FOR DEBT COLLECTIONS ACCOUNT? :confused:

I've been to Collections Account At RMH also known as NCO but for 3 months.. :)

THANKS! *okay*

refer naman jan.. hehe.. :rotflmao:
liljammerz46@yahoo.com

[serverkakashi]

di nga daw accepted walk-in applicants eh. :(
it's like, sending your resume all over again to JOHN CLEMENTS.
well i've sent my resume again to their official EMAIL.

That is correct. Go to JOHN CLEMENTS. Ako na nagsasabi, 1 1/2 years na ako with Shell. Sabihin mo sa JOHN CLEMENTS sa shell yung a-applyan mo. Pero if they know na hindi ka qualified for the job with shell, sa iba ka nila ilalagay. At least hindi sayang ang pagpunta mo kasi hindi ka man pumasa for shell, meron namang ibang pwedeng bagsakan. And besides they will really help and give you coaching. May specific procedure for shell that John Clements follows, kung hindi mo matapos or makapasa therefore hindi ka pumasa for shell. Go to JOHN CLEMENTS. Don't waste your time.

[freshbabe]

Well JOHNCLEMENTS endorsed me w/ a different callcenter na start up daw sa MOA, eh mas priority ko SHELL di naman direchang txt sa kin na di ako qualified sa SHELL. And kapag tumawag ako sa JC, di rin derechang sinasabi na di ako qualified. CLIENT INTERVIEW na lang KASI kulang sa kin for my application sa Shell. Hay... Di ko ma gets status ko dito sa JOHNCLEMENTS?!!

[jumola]

Hi.. question lang, nid ba tlgang mg go through Jc?? di ba pde pa refer from a shell employee nlng?? kung pde, pa send nmn ng email, refer nio ko.. hehe, nka terminal leave naku from dell - bin der din for almost 2 years.. kng hndi nmn, ok n kyang submit ko *** CV online - JC website?? :confused::confused::confused:

[JohnnyThomas]

To answer your questions...
Dapat ba dumaan sa JC - No
Pwede bang mag walk-in - Yes
Pwede ba college undergraduate - Yes for Customer Service
Employee referral - Yes

Walk-in - submit resume to 21F Solaris One, 130 Dela Rosa Street, Legaspi Village, Makati City.

The receptionist will just receive your resume and inform you to wait for a call from HR.

Email - ssscmla.careers@shell.com

on JC - Shell have other executive partners aside from JC. You can even apply through jobstreet, just search for the openings.

Employee Referral - Shell has an employee referral program. You can ask a friend who works for Shell to forward your resume to HR.

For those who are waiting too long and don't get response, better consider other companies. There are other companies aside from Shell. You said that you really want to work for Shell, but what are you going to do if it's not happening? It's a waste of time to wait forever. Just need to be realistic.

Good Luck!!!

[kyueyeljay]

To answer your questions...
Dapat ba dumaan sa JC - No
Pwede bang mag walk-in - Yes
Pwede ba college undergraduate - Yes for Customer Service
Employee referral - Yes

Walk-in - submit resume to 21F Solaris One, 130 Dela Rosa Street, Legaspi Village, Makati City.

The receptionist will just receive your resume and inform you to wait for a call from HR.

Email - ssscmla.careers@shell.com

on JC - Shell have other executive partners aside from JC. You can even apply through jobstreet, just search for the openings.

Employee Referral - Shell has an employee referral program. You can ask a friend who works for Shell to forward your resume to HR.

For those who are waiting too long and don't get response, better consider other companies. There are other companies aside from Shell. You said that you really want to work for Shell, but what are you going to do if it's not happening? It's a waste of time to wait forever. Just need to be realistic.

Good Luck!!!


I am currently working as a Back Up QA Monitor in one of the Call Centers here in Ortigas, Back Up kasi hindi pa dumadating yung "papel" ko. Pero sa August one year na ako sa pakikinig ng calls at pagcocoach ng mga agents. Gusto ko na sana ng ibang line of work, may mga jobs ba sa Shell Shared Services na walang kinalaman sa pagtetake ng calls at paggamit ng headset? hmm...Banking and Finance and degree ko. Salamat sa magrereply!

[salbakuta02]

Hi to everyone! I'm interested at Shell. San ba mganda pumunta, sa JC or sa Solaris bldg mismo? thx.

[kimmerlu]

is there an opening for quality assurance?

[johnmaxwell]

I am currently working as a Back Up QA Monitor in one of the Call Centers here in Ortigas, Back Up kasi hindi pa dumadating yung "papel" ko. Pero sa August one year na ako sa pakikinig ng calls at pagcocoach ng mga agents. Gusto ko na sana ng ibang line of work, may mga jobs ba sa Shell Shared Services na walang kinalaman sa pagtetake ng calls at paggamit ng headset? hmm...Banking and Finance and degree ko. Salamat sa magrereply!

There are several openings for finance operation positions. They accept graduates of any business course.

Visit Jobstreet and click on the Shell logo.

[kimmerlu]

is there an opening for quality assurance?

[poseidon88]

i had JC processed my application last month. they sched me for a final interview twice but got cancelled twice rin. frustrating na. hindi daw available ang client.................. ano ba yan? sana naman they confirm 1st with the client kung ok ang date d ba? ;(

[Posh Beckham]

sorry to hear about your frustration poseidon88

just be patient...most of the people who got hired waited for more or less four months and experienced worse than yours..

hopefully, you could join us int he future...super saya dito*okay*

i have almost 3 years of bpo/call center experience before i joined Shell and so far, enjoy kami dito.. ang syaa ng environment...walang-wala mga call ceter companies na hindi employee-friendly like, if you are sick at pumasok ka pa, pauuwiin ka nila unlike sa iba, kahit mawalan ka boses, naka-auto in ka pa:grrr:

[poseidon88]

hi posh,

thanks for the reply. i had my final interview last friday. hr told me to wait for JC's call within the next 2 wks. sana positive at may JO ako. :)

[iakxym]

how long does it take for an application to be processed? i sent an email with my CV two weeks ago and i haven't heard from Shell yet.

also, if i send my resume through jobstreet will it be direct hiring or JC will process the application?

thanks much!

[bekatalasma]

does shell accept undergrads for csp? Im planning to apply sana. I already have experience in working in a call center. thanks.

[KRiS_PHOENiX]

I enjoy myself reading here. Hmmm,... so far I've been hearing good stories.

I was just wondering since I'm inclined more into technical stuff (hardware, networking) can I apply here?

If yes, I'm not sure with the position that I'm going to apply for because I'm a commerce grad as well. Can I apply for CS job and at the same time a back office job since I saw in one of your postings that they look for Business grads.

Thanks. Appreciate your response :)

[KRiS_PHOENiX]

By the way, I send my CV to the email address posted here, but my content is limited to telling them my interest to apply for a position in Shell, cause to be honest with you I don't have any idea about their vacancies

Can someone help me out? Appreciate your immediate response :)

[freshbabe]

sorry to hear about your frustration poseidon88

just be patient...most of the people who got hired waited for more or less four months and experienced worse than yours..

hopefully, you could join us int he future...super saya dito*okay*

i have almost 3 years of bpo/call center experience before i joined Shell and so far, enjoy kami dito.. ang syaa ng environment...walang-wala mga call ceter companies na hindi employee-friendly like, if you are sick at pumasok ka pa, pauuwiin ka nila unlike sa iba, kahit mawalan ka boses, naka-auto in ka pa:grrr:


Walked-in sa RCBC left my resume then on the 3rd month, JC processed my application with SHELL. But still pending pa rin... client interview na lang kulang ko. 2 months has passed... I was hesitant baka rejected yung application ko... what I did is walked-in again, this time in their new bldg. and left my resume & emailed the official SHELL email addy. I think matagalan talaga process dito?!?:angry::rolleyes:

[KRiS_PHOENiX]

Hmmm, dapat pala mag apply na kaagad ako in advance

How's the experience of the rest? :)

[michiro_05]

haaay..bukas ko na kukunin yung orientation module ko. sa monday na kasi start ko. sa totoo lang, kinakabahan ako ng husto ngayon kasi hindi ko alam kung ano ang naghihintay sakin, pero at the same time excited din talaga. To all of you guys who are applying, I wish you all a good luck! May God be with you all throughout!

[KRiS_PHOENiX]

Wala nang nagri reply :(

[chel_p3]

Happy 5th Anniversary, SSSCManila!!! More power to us! =)

[Rock44]

is there an opening for quality assurance?

Yep. We need a handful.

[Rock44]

By the way, I send my CV to the email address posted here, but my content is limited to telling them my interest to apply for a position in Shell, cause to be honest with you I don't have any idea about their vacancies

Can someone help me out? Appreciate your immediate response :)

Log on to Jobstreet.com and type in Shell Shared Services or click our logo. It will show our vacancies with job description.

[adiposethoughts]

Yep. We need a handful.

is this for the US account Rock?

[Posh Beckham]

is this for the US account Rock?

yes indeed...US Lubes kasi ang hiring, pioneer batch meron na. Hope more people will join us soon*okay*

[adiposethoughts]

^^ good to know you're in Shell na Posh! sorta backread nagtry ka na din ba dito dati?

anyhow, your position here, eh? i wonder.:)

[uzumaki06]

saan branch to atsaka paano yun processing ng test

[KRiS_PHOENiX]

Ok ba maging Human Resources Service Desk? Yan kasi yung post na in-applyan ko ...

Rock: can i apply as QA even if my experience is more on operations (as Senior Associate, that is)

[geekhead]

call center environment ba dito? like tc, qa, agent?

[kimmerlu]

Yep. We need a handful.

pa refer nmn oh.. quality assurance sna hindi qa analyst. gusto ko sa call monitoring not sa reports and analysis ehehhehe

[kimmerlu]

can't find the qa post sa jobstreet...

[Posh Beckham]

^^ good to know you're in Shell na Posh! sorta backread nagtry ka na din ba dito dati?

anyhow, your position here, eh? i wonder.:)

yup yup....i first tried applying last january thru jc pero magulo nangyari..after few months, jc texted me 2nd week of May for my application as CSP for a multinational oil company so i already know that it will be SHELL.:love: Ayun, i went to jc wednesday. I got there arond 11am and was able to finish the whole process by 4am(including lunchbreak). They scheduled me for my client interview the following day. So after a very tedious interview :lol:, jc contacted me MOnday the following week to inform me that i got shortlisted and needs to email my payslip.

Then Shell called me first week of June and told me that training will start by June29 na and my job offer will be scheduled for the following week. I was actually surprised that we're goping to start very early. Because during my client interview, they gave me a heads-up that job offer will be by July and training will start by August. But it's ok atleast napaaga paglayas ko sa CVG:naughty:

Probably i was just lucky that i applied at the right time because i didn't really wait that long unlike from our seniors here they waited months. but nevertheless, it's still very rewarding to be part of this wonderful company. Most of my teammates came from cvg. hsbc and jp morgan who are high-paying companies but they still chose Shell since the work environment is not toxic and the benefits are really superb.*okay* They are the type of company that REALLY PROMOTES work-life balance*okay*

[kimmerlu]

my quarterly bonus ba and annual increase sa shell? can anyone post the benefits and perks of working in shell. mga health benefits, educ assistance if any, incentives, sl-vl accruals, allowance and all.

thanks

[KRiS_PHOENiX]

Are you guys taking in phone calls if you work as a CSP? :)

[Rock44]

my quarterly bonus ba and annual increase sa shell? can anyone post the benefits and perks of working in shell. mga health benefits, educ assistance if any, incentives, sl-vl accruals, allowance and all.

thanks

Sorry, we cant share this info online. But trust me, you wont be disappointed specially the long term benefits.

[Rock44]

call center environment ba dito? like tc, qa, agent?

For Customer Service centres, yes. For the Finance, HR and other centres, no.

[kimmerlu]

@Rock44

pede ba pa magpa refer ***. im interested sa QA post.

[adiposethoughts]

^^ kimmerlu... what i know abt SSSC is that kahit sinong empleyado from SSSC pwedeng magrefer sayo. pero pagdating sa kung tatanggapin ka o hindi, wala na yun sa nagrefer sayo. nasayo na yun, sa kakayahan mo, sa galing, at abilidad mo kung tatanggapin ka sa posisyong inaapplyan mo. kung QA ang habol mong pwesto, at least man lang kelangan may experience ka as a QA sa ibang kompanya. what i know is hindi lang sa pagmomonitor ang ginagawa dun ng mga QA. kung gusto mong maging QA dun, everything that has to do with Quality Assurance kelangang mong gawin.

[Rock44]

@Rock44

pede ba pa magpa refer ***. im interested sa QA post.

Just send your cv to ssscmla.careers@shell.com or simply head to John Clements in LKG building for initial assessments.

[Rock44]

For updated list of our vacancies, grab a copy of Philippine Daily Inquirer and/or Manila Bulletin this Sunday (July 26). It will be posted in the classified ads section. =)

[KRiS_PHOENiX]

ala namang pumansin sa kin dito tsk

[kimmerlu]

^^ kimmerlu... what i know abt SSSC is that kahit sinong empleyado from SSSC pwedeng magrefer sayo. pero pagdating sa kung tatanggapin ka o hindi, wala na yun sa nagrefer sayo. nasayo na yun, sa kakayahan mo, sa galing, at abilidad mo kung tatanggapin ka sa posisyong inaapplyan mo. kung QA ang habol mong pwesto, at least man lang kelangan may experience ka as a QA sa ibang kompanya. what i know is hindi lang sa pagmomonitor ang ginagawa dun ng mga QA. kung gusto mong maging QA dun, everything that has to do with Quality Assurance kelangang mong gawin.

i agree with you. im just asking if Rock44 cud refer me para i dont need to go to JC na. Im from Cavite pa kase. it would help if SSSC conducts a fone interview first para mapa schedule ko initial interview. Im a global qa now, and di lang nmn call monitoring gngwa ko. pati reports and coaching naging linya ko na.
anyways, i'll just submit my resume sa email add provided by rock44. bka kase my gusto *** mgrefer para at least kung matanggap my makukuha clang referral incentive.

[Zaft Elite]

i agree with you. im just asking if Rock44 cud refer me para i dont need to go to JC na. Im from Cavite pa kase. it would help if SSSC conducts a fone interview first para mapa schedule ko initial interview. Im a global qa now, and di lang nmn call monitoring gngwa ko. pati reports and coaching naging linya ko na.
anyways, i'll just submit my resume sa email add provided by rock44. bka kase my gusto *** mgrefer para at least kung matanggap my makukuha clang referral incentive.

^^^^
OT:
psst kimmerlu....hula ko taga-Ttech-Bacoor ka....GBSQA, right?? :D

ala namang pumansin sa kin dito tsk

hay naku pambihira, pati ako hindi rin pinapansin. Hmmmp naubos na pasensya ko sa ka-ka follow-up. Sabi sa JC wait ko call nila after 2 days or tumawag ako, tumawag naman ako sa JC hindi naman ako pinapansin. Tapos, after a week may tumawag sa kin na taga-Shell, sabi tatawag daw ulit sa kin para sa status ko. Mas gugustuhin ko pa na rektahin na ako na sabihan na bagsak kaysa sa pinaghihintay. :lol:

[DBecks2009]

to Kris Phoenix
yes, we still take in calls (for CSP) but it's not 100% calls on your whole shift. We also do fax and emails to our customers kaya hindi masyadong toxic. No need to worry if you take in calls since most, if not all customer's issues are very easy to solve and may just take 5minutes the most. *okay*

to Zaft
ganyan talaga. karamihan talga dito sa amin 48years before tinawagan saying they are shoftlisted. just have more patience. ganyan talaga eh. always remember, patience is a virtue. :love:

to kimmerlu
i can refer you if you want. just pm me and i'll give you my email ad so that i can forward your resume to hr. :love:

[bekatalasma]

@dbecks2009

sir ask ko lang kung accept ng undergrad ang sssc for csp. thanks po.

[freshbabe]

hay naku ako... iniisip ko yung last final interview sa kin ng JC na sa AUGUST ANG START. And baka mag-follow JC sa kin... maka receive nako ng text. Or either POSITIVE THINKING na SHELL na mismo kokontak sa kin. CLIENT INTERVIEW na lang kulang sa kin. Pero kahit mag start from zero ulit yung application ko, hanggat di ako nakaka receive ng NEGA na NOTIFICATION eh... umaasa pa rin ako.

[gossipboychinoi]

Hi! How do I apply here? Is this company the same as "CHEVRON"? Do they accept walk-in applicants? :)

[poseidon88]

I had my client interview last July 10. The lady from HR who interviewed me said that I will receive a call from JC within the next 2 weeks. Lampas na 2 wks wala pa rin call. I texted JC for the feedback wala pa rin daw feedback from Shell. Hay........... ganito ba talaga sa Shell? Sana naman they would let the applicants know immediately kung pumasa o hindi.

[adiposethoughts]

^^ immediately? sa pagkakaalam ko, di ganyan ang Shell.

~ killing me softly, kumbaga ~

pero nasayo na kung gusto mo bang magintay o hinde.


ang pagkakaalam ko lang. sa lahat ng nagintay at nagtiyagang maghintay... di sila nagsisi.

[adiposethoughts]

Hi! How do I apply here? Is this company the same as "CHEVRON"? Do they accept walk-in applicants? :)


ay hindi ito Chevron.

ang gasolinahan ng Chevron ay Caltex.

ang gasolinahan naman Shell ay yung Shell din.


pwede ka din magparefer na lang. PM mo sakin email add mo.


TO ROCK44: Pano ba pwedeng malaman ang mga openings dito?

[Posh Beckham]

^^ *** ha para-paraan para sa referral incentive :naughty:
hehe!!

guys, we need a handful of people for our new department. Hope to see you all soon *okay*

enjoy working with now the #1 company in the world *okay*

[Raikage]

Panu magapply? Any TL post open?

[chunlibebe]

hi
totoo po ba na may bagong financial account na mag-o-open?

[johnmaxwell]

hi
totoo po ba na may bagong financial account na mag-o-open?

Yes, migrations or new jobs are still coming in. Just send your resume through HR email (back read na lang) or visit jobstreet. HR normally post the positions but will not mention the specific team.

[adiposethoughts]

^^ you may let me know if you would like to be referred by someone from Shell. ;)

[chunlibebe]

hi.. thanks johnmax.. question po ulet for anyone who knows.. does it really take months before sss or their head hunter to contact you para sa post u are applying for?? hm.. mga ilang months po kaya more or less? di ba pde walk-in application for speedier process? nagtatanong lang..

http://www.danasoft.com/sig/mouseybaby.jpg

[adiposethoughts]

^^ wala pong walk in :)

yes. it sometimes takes months.

[KRiS_PHOENiX]

Hi I write another PM :)

[johnmaxwell]

Candidates can submit their resume to 21F Solaris One Building, 130 Dela Rosa St., Legaspi Village Mkti. Not sure if you can call this walk-in, pero the candidates can only submit their resume to the reception and wait for two weeks or more to be called by HR. Processing of application varies with the opening. Process is faster if your profile fits with the openings.

[adiposethoughts]

Hi I write another PM :)

Kris, wait lang ha .. dami kong work.. di na ako magkanda ugaga dito. kahti 50 wpm na ang tulin ng typing speed ko. anyhow, pm me your cp no. i'll txt you na lang.

:)

[adiposethoughts]

sino pa ang nagihintay ng tawag dito?


sino pa ang na-interview na?


:)

[poseidon88]

hi there! just wanna know kung may new class this august for CSPs. got a call from shell last week asking for copies of my payslips. does this mean that i will be sched for a JO already? june pa kasi ako nag apply sa shell.

[L&Mone]

do they hire Team Managers?

[KRiS_PHOENiX]

ADIPOSE: Me, I'm waiting for their call hehe :D

P.S. and for your text also hehehe

[love1love5love]

Hi fresh grad ako business course. may available kayang post para sakin sa shell? finance department is hiring ba? sino pwede magrefer sakin? thank you!

[24thlabyrinth]

Hello Posh Beckham!:)

Whats your dept? and possible requirements. I'm very interested and if its ok mag parefer na rin ako sayo. Where to send my CV just in case?

THANKs in AdVANCE*okay*

^^ *** ha para-paraan para sa referral incentive :naughty:
hehe!!

guys, we need a handful of people for our new department. Hope to see you all soon *okay*

enjoy working with now the #1 company in the world *okay*

[freshbabe]

I walked in (FEB 2009) RCBCII 39flr. for MY APPLICATION
in SHELL. Tapos (MAY 2009) JC processed my application, pinasa
ng SHELL sa JC resume ko.

Di ko alam kung FAILED BA YUNG APPLICATION KO FOR BACK OFFICE SA SHELL....(Last May pa ito).
My last interview c/o JC was from WENDY.


And yun na, wala nakong narinig niha niho... THIS MONTH DAW ANG HIRING FOR THAT POST(back office). Bale I'm done with the exams in JC.

I had my apprehensions sa tinatakbo ng application ko sa SHELL via JC kaya I left my resume in SOLARIS last July... :rolleyes:

What should I do na ba??

[24thlabyrinth]

Hello adiposethoughts

Whats your dept? Im very interested in applying

^^ you may let me know if you would like to be referred by someone from Shell. ;)

[freshbabe]

I walked in (FEB 2009) RCBCII 39flr. for MY APPLICATION
in SHELL. Tapos (MAY 2009) JC processed my application, pinasa
ng SHELL sa JC resume ko.

Di ko alam kung FAILED BA YUNG APPLICATION KO FOR BACK OFFICE SA SHELL....(Last May pa ito).
My last interview c/o JC was from WENDY.


And yun na, wala nakong narinig niha niho... THIS MONTH DAW ANG HIRING FOR THAT POST(back office). Bale I'm done with the exams in JC.

I had my apprehensions sa tinatakbo ng application ko sa SHELL via JC kaya I left my resume in SOLARIS last July...

What should I do na ba??

[Posh Beckham]

@24, you can pm me so that i can give you my email address for me to refer you right away*okay*

@ freshbabe, since you said you haven't received any call yet from jc after your final interview but you were told that you passed and just needs schedule for client interview with Shell, you should just take the initiative to go back to john clements and talk to either wendy or laika and followup. Because if you'll just go to solaris and submit again your resume', hr will still forward it to jc. If you really are interested, take the initiative. do not just wait for their call since it was already time immemorial....

[sadcat]

hi Posh_Beckham.. do you think its better to submit the resume to jc rather than to the solaris office? do you tell jc that you're applying at shell so they'll know where to refer your application? because i understand, it's not only shell that they're head hunting for.. any advice, please?

[DBecks2009]

@ sadcat
yes you can go directly to jc. just look for either wendy or laika. these two girls handle applicants for Shell.

I agree with posh, have the initiative to contact jc and followup. Much better if you can go back to their office on basement 2 to show that you really are interested. Because if you're just contented on just waiting for their call and doing pex, they will think otherwise.

[poseidon88]

a lady from shell called me up last week and requested for a copy of my payslip. i emailed the payslip on the same day but up to now i haven't receive a call from them again.

when shell requested for a copy of an applicant's payslip does that mean he/she is being sched for a job offer soon? is there a class starting this august?

i am currently employed so i would really like to know if i will be given a JO soon because i intend to render 15 to 30 days notice before i leave my current employer.

help anyone? :confused:

[JohnnyThomas]

i am currently employed so i would really like to know if i will be given a JO soon because i intend to render 15 to 30 days notice before i leave my current employer.

help anyone? :confused:

No worries. Shell will give new staff ample time to render 30days notice with previous employer.

[hubbyboyz]

Hello,

Would someone enlighten me of the nature of business at Shell Shared Services Corporation....

Like what position should I apply for if my industry background if pure call center for 5 years and currently I'm a supervisor.

Thanks...

Also, are they looking for Nihonggo speaking specialist....

[kimmerlu]

can someone post the current openings in sss?

im still waiting for a qa post.

[agent_booba]

sino pa ang nagihintay ng tawag dito?


sino pa ang na-interview na?


:)

ako po adiposethoughts naghihintay din ng call..i had my interview w/ shell last july 15..nash and misty(if i remember it correctly..im not good in remembering names sorry po) yun nag interview sa akin..for back office position po..can you help me..?pls :depressed: .....tia..

[JohnnyThomas]

Hello,

Would someone enlighten me of the nature of business at Shell Shared Services Corporation....

Like what position should I apply for if my industry background if pure call center for 5 years and currently I'm a supervisor.

Thanks...

Also, are they looking for Nihonggo speaking specialist....

No openings for Nihonggo speaking staff but there are openings for Mandarin Speaking staff and supervisor.

Here's the company background.

http://siva-ph.jobstreet.com/_profile/previewProfile.asp?advertiser_id=36941

[KRiS_PHOENiX]

I just had my interview last Friday (that was around 6:45PM). I'm not sure if that's the initial interview or final cause the interviewer apparently was the Ops Manager (I'm applying for a HR Service Desk).

It was a one hour interview, he said that within this week they will give a feedback regarding my performance during that said interview. I'm hoping for the best, since all throughout the interview, he seems to be happy talking to me. I don't know.

Regarding Compensation, does SSSC pays well?

[budiluvsbak]

^^how long after your interview/exam with john clements before they called you for the interview schedule with shell?

[gossipboychinoi]

I received an SMS from Laika of John Clements and she asked me to go to their office for interview and testing. May I ask what positions are open for applicants like me?

[chunlibebe]

:lurker: .......

[KRiS_PHOENiX]

up the thread....

[uno_trese]

HI Khris Phoenix!
Kelan ka ngsubmit ng resume bgo ka twagan 4 interview?
I'm applying ** for HR Helpdesk eh!
July ako ngsbmit ng CV..matagal b *** tumawag?
thnx a lot!

[illmode]

hello..i'm interested to apply..where can i submit my resume? or maybe someone can refer me..
thank you

[Posh Beckham]

^^ actually, we can refer you to hr and then wait for their call for atleast 2weeks. But if you want to be processed right away, you can go directly to john clements basement two. just look for wendy or laika.

[poseidon88]

GUYS, if you want to apply you can go to John Clements or just send me your CVs and i will refer you right away. PM me for my email address.

[Rock44]

For Customer Service, go directly to John Clements asap. We need candidates who can start on the 2nd week of September. Just tell them that your applying for Shell. As for other departments (Finance, HR etc), send your CV to ssscmla.careers@shell.com

If you wanna know the updated list of vacancies we have in Shell, please grab a copy of Manila Bulletin and Inquirer this Sunday (Aug. 30)

[Rock44]

[QUOTE=kimmerlu;37373419]can someone post the current openings in sss?

im still waiting for a qa post.[/QU

We are currently on going with our assessments for QA post. Since this is for our Customer Service Centre, head to JC for initial processing.

[Rock44]

HI Khris Phoenix!
Kelan ka ngsubmit ng resume bgo ka twagan 4 interview?
I'm applying ** for HR Helpdesk eh!
July ako ngsbmit ng CV..matagal b *** tumawag?
thnx a lot!

Being the biggest company in the world, lets just say that Shell (in this case Shell Shared Services) is the company of choice by many. Im sure the HR team receives a lot of CVs from a ton of applicants daily. The initial call may take some time (if HR finds the candidate qualified). But when you get in, you wont be disappointed with the culture, the feeling of being in a very stable company, the compen and ben package and etc. The wait will be worth it! btw: i went through the same process and im really thankful that im in. :)

[Posh Beckham]

Being the biggest company in the world, lets just say that Shell (in this case Shell Shared Services) is the company of choice by many. Im sure the HR team receives a lot of CVs from a ton of applicants daily. The initial call may take some time (if HR finds the candidate qualified). But when you get in, you wont be disappointed with the culture, the feeling of being in a very stable company, the compen and ben package and etc. The wait will be worth it! btw: i went through the same process and im really thankful that im in. :)


yes you're right Rock44 *okay*

I was surprised with the culture here in Shell when I came in. The work environment is way, way better than the usual call center environment. And, they really take good care of their employees. The long wait is really worth it. *okay*

[Rock44]

yes you're right Rock44 *okay*

I was surprised with the culture here in Shell when I came in. The work environment is way, way better than the usual call center environment. And, they really take good care of their employees. The long wait is really worth it. *okay*

Not just for Customer Service Centre. Good culture extends to all departments in Shell Shared Services ;)

[michiro_05]

I also agree with you Rock44! SSSC - Manila is really taking good care of all its employees.

[Rock44]

do they hire Team Managers?

We need a few Team Managers for a couple of departments. Just send your CV to ssscmla.careers@shell.com if your intrested.

[budiluvsbak]

How long should one keep waiting for John Clements to schedule an final client interview? Do they inform you if you didn't pass their exams/interviews? Its been 2 weeks since I went to JC.

[freshbabe]

How long should one keep waiting for John Clements to schedule an final client interview? Do they inform you if you didn't pass their exams/interviews? Its been 2 weeks since I went to JC.

months... we're on the same boat:rolleyes: they don't inform you... you should follow up.

[budiluvsbak]

@freshbabe

Did you go back to their office or just call them?

[bravy.uy]

Call center agents generally earn much higher than other entry level and managerial level jobs. There's this site that provides practical and valuable information on how to invest your hard-earned money . You might want to check it out.

Investment Opportunities for Pinoys
www.investingpinoy.blogspot.com

[paul5v]

Hi Shell employees.

Could any of you guys give me a referral please?

I'm 32 yrs old. With knowledge in SAP.
Business Administration graduate with 21 units in Accounting.
10 yrs experience in Retail Banking Operations which includes
bookkeeping (A/P & A/R), investments (Time deposits), reports
and transaction processing.

Very much willing to work on night/graveyard shift.

Thanks and hope to get a shot at shell.

[freshbabe]

@freshbabe

Did you go back to their office or just call them?

I called (JC), but its just false promises.. they'll get back at me.. or the person I had my last interview there was BUSY:grrr:. I think it's BEST for you to go back to their office(JC). Which I never had the chance to do coz there are applications that are faster & needs my attention. Kumbaga even if SHELL is a GOOD COMPANY. If it's A SLOW PROCESS it's like a slowly killing you... PROCESS...na you might THINK NA IT'S A REJECTION. I might as well TRY MY OPTIONS ELSEWHERE. Last August pa nga yung sinabi ng JC sa kin na HIRING NG POSITION na assigned sa kin sa SHELL & 4 mos. ago pa since my LAST WALK-IN sa JC. So If I go back I think i'll be doing "STEP A" again. DI BA JOHNCLEMENTS??? (whoever in the HR HERE... please CLARIFY THIS) I THINK JC WILL BE RE-ASSESING MY APPLICATION TO A DIFFERENT COMPANY...IF I GO WALK-IN AGAIN IN JC.

[Posh Beckham]

Hi Shell employees.

Could any of you guys give me a referral please?

I'm 32 yrs old. With knowledge in SAP.
Business Administration graduate with 21 units in Accounting.
10 yrs experience in Retail Banking Operations which includes
bookkeeping (A/P & A/R), investments (Time deposits), reports
and transaction processing.

Very much willing to work on night/graveyard shift.

Thanks and hope to get a shot at shell.

i can refer you if you want. just pm me your resume. i'll forward it to hr..

[jane_atun]

ask ko lang po to sssc people.. any update po kung marami pang vacancy for csp?? is shell in a ramping up stage for csp?? im interested to apply sana.. im just new here.. and what types of exams are given to applicants, kahit bird's eyeview lang po..any reply will be very much appreciated...thanks.

[DBecks2009]

just like what they say, we need a handful of CSP's, QA's and TL's for a new department that's ramping up. you can go directly to john clements for faster processing. the process in jc is kinda tedious because you have the usual interview, exams, role play. and the last interview will be with Shell.

[rockets_jr22]

matagal nga ata talaga dito sa shell.. nainterview ako sa JC last Aug.26.. series of exams and interviews na pipigain ka talaga.. sabi nung interviewer tatawag na lang sya bukas ng umaga (technically, Aug. 27) para sabihin yung result kung pumasa ako or hindi, that is also the same thing na sinabi dun sa mga applicants na nauna saken..kaya lang until now wala pa rin silang tawag, text or email man lang..

[budiluvsbak]

matagal nga ata talaga dito sa shell.. nainterview ako sa JC last Aug.26.. series of exams and interviews na pipigain ka talaga.. sabi nung interviewer tatawag na lang sya bukas ng umaga (technically, Aug. 27) para sabihin yung result kung pumasa ako or hindi, that is also the same thing na sinabi dun sa mga applicants na nauna saken..kaya lang until now wala pa rin silang tawag, text or email man lang..

yup, same here. almost a month now since i went to jc.

[freshbabe]

yup, same here. almost a month now since i went to jc.

wag kayo mag-alala 2 months pa bibilangin niyo, as in mag-sink in na rin as the months pass, na... ay?! its a simple way of them saying na you're not considered for that post. :D Tapos you'll get a text notification from JC re-assesing your application/ INVITING YOU TO TRY a different company. AND IT'S NOT SHELL!!!!

[ejrush]

is JohnClements the only company that does the recruiting for Shell? Wala nang AddForce?

[ejrush]

kelangan kaya ninyo ng tl? if you do, can you send me an email po at aieqa_xxv@yahoo.com?

thanks thanks

[Rock44]

is JohnClements the only company that does the recruiting for Shell? Wala nang AddForce?

Nope. There are recruiting firms that helps Shell fill in our vacancies (which i cannot disclose). And yes, Addforce isnt part of the list. For CSP, JC is just one of two firms that helps hire for our Customer Service Centre. The rest (JC included) are concentrated on our needs for other vacancies (for Finance Ops, HR Service Centre etc.)

[Rock44]

wag kayo mag-alala 2 months pa bibilangin niyo, as in mag-sink in na rin as the months pass, na... ay?! its a simple way of them saying na you're not considered for that post. :D Tapos you'll get a text notification from JC re-assesing your application/ INVITING YOU TO TRY a different company. AND IT'S NOT SHELL!!!!

Doesnt apply to all of course. Some waited longer and some on their nth application yet they managed to get in the company.

[ernel2228]

ok po ba maging csr for shell? kasi i got a call 2 weeks ago,di ko nasagot...pa pm naman po for details,like benefits,salary etc. i've been in the CC industry for almost 4 years, thanks

[Rock44]

ok po ba maging csr for shell? kasi i got a call 2 weeks ago,di ko nasagot...pa pm naman po for details,like benefits,salary etc. i've been in the CC industry for almost 4 years, thanks

We just cant share the compen and ben package. But since its Shell, i guess youre aware that its one of the best companies that gives the best benefits package.

[kaboomerangle]

hi...I've applied thru John Clements 2 wks ago and I was notified I would be given a call. Until now, I haven't received a call yet.

should I call John Clements personally to follow up? if so, what is the number I should dial?

hope anyone can give a helping hand as to what I should do. thanks!

[xyz789]

saan located to? how much basic pay at ano po benefits?

[DBecks2009]

we are now located at Solaris One bldg, beside Standard Chartered. Re those asking for salary and benefits, for the nth time, we cannot disclose any amount since it varies from your experience and the results of your while assessment.

@ kaboomerangele, if you know the number of jc, you can call them and look for the person who conducted your assessment. or, you can also go back to jc and look for her. Just like you, most of us here have the same experience. So, advice is just be patient. :) It's all worth it once you're in. ;)

[Rock44]

we are now located at Solaris One bldg, beside Standard Chartered. Re those asking for salary and benefits, for the nth time, we cannot disclose any amount since it varies from your experience and the results of your while assessment.

@ kaboomerangele, if you know the number of jc, you can call them and look for the person who conducted your assessment. or, you can also go back to jc and look for her. Just like you, most of us here have the same experience. So, advice is just be patient. :) It's all worth it once you're in. ;)

AMEN! Just a correction though, Solaris One is the new building behind Standard Chartered :)

[&densome]

what are the available shifts for this account?

[ejrush]

Hi,

I have a colleague who's undergrad. Pwede ba siya dito kahit assoc lang? I'm grad with experience kasi, I want to tag her along sana.

Thanks thanks

[cartz]

Yup, pwede undergrad. Ako po TL na undergrad. :)

[vanfilddlifvan]

can i ask what floor ang shell sa Solaris One Bldg?
thanks

[bekatalasma]

mga sirs, ask ko lang po sana kung ala pa din recruitment team and shell, meaning to say, sa jc pa din po ba kami dapat mag apply?

[kramned13]

ano pong minimum requirements dito?

[xyz789]

we are now located at Solaris One bldg, beside Standard Chartered. Re those asking for salary and benefits, for the nth time, we cannot disclose any amount since it varies from your experience and the results of your while assessment.

sa makati ba ito? or ortigas? name ng street pls.. :rolleyes:

[Rock44]

can i ask what floor ang shell sa Solaris One Bldg?
thanks

Main lobby would be at the 21st floor. But pretty much Shell occupies the whole building. There are 2 or 3 floors thats occupied by other companies.

[Rock44]

[QUOTE=cartz;38010116]Yup, pwede undergrad. Ako po TL na undergrad. :)[/QUOTE

Undergrads are welcome for customer service centre only. The rest would require a degree....

[Rock44]

mga sirs, ask ko lang po sana kung ala pa din recruitment team and shell, meaning to say, sa jc pa din po ba kami dapat mag apply?

We have and our recruitment team has been doing a great job in getting great candidates fit for Shell in spite of the challenge given to them to recruit A TON for the next couple of years. JC is just one of our recruitment partners.

[mystique26]

[QUOTE=cartz;38010116]Yup, pwede undergrad. Ako po TL na undergrad. :)[/QUOTE

Undergrads are welcome for customer service centre only. The rest would require a degree....

TL ka? Hmmm, what OU?

[DBecks2009]

sa makati ba ito? or ortigas? name ng street pls.. :rolleyes:

that :rolleyes: is very pissing. :angry:

Solaris One bldg, as we keep on saying from pages to pages of this thread, is located at Dela Rosa street in Makati city, just at the back of Standard Chartered and CVG1 is also our neighbor.

[bekatalasma]

Quote:
Originally Posted by bekatalasma
mga sirs, ask ko lang po sana kung ala pa din recruitment team and shell, meaning to say, sa jc pa din po ba kami dapat mag apply?

We have and our recruitment team has been doing a great job in getting great candidates fit for Shell in spite of the challenge given to them to recruit A TON for the next couple of years. JC is just one of our recruitment partners.




@rock44

Thanks for the info sir, so last question, ibig po ba sabihin pwede na ako mag apply straight sa solaris instead na dumaan pa ako ng jc?

[toeberries]

may dayshift ba sa customer service centre?

[eee123]

hello. tanong ko lang. sobrang strict ba dito pag dating sa job requirement ng applicants? yung mga nakikita ko kasi na naka-post sa jobstreet, yung pinaka minimum na years ng working experience 2 years. then mostly nakalagay may background sa acctg., mga acct. payable, etc. but in my case, i'm a graduate of business management, i have a working background of 1yr. 3 mos. in a BPO co. back-office position/insurance product. will i be considered pag mag-aapply ako??? thanks in advance.

[juan_hustler]

wrong post

[juan_hustler]

Yup, pwede undergrad. Ako po TL na undergrad. :)

TL ka? na undergrad? Puede ba yun? Are your subordinates college graduates? :rolleyes:

[Posh Beckham]

she already said she is an undergrad so it only means she really is. that only proves that Shell, no matter what you finished in college, or haven't finished or did not finish studies at all, can still be promoted for higher position as long as you meet the competencies required for the position you aim. *okay*

[juan_hustler]

she already said she is an undergrad so it only means she really is. that only proves that Shell, no matter what you finished in college, or haven't finished or did not finish studies at all, can still be promoted for higher position as long as you meet the competencies required for the position you aim. *okay*

we better not finish college then... *peace* ganoon kadaling umangat sa Shell? :naughty:

[Lola_Rose]

TL ka? na undergrad? Puede ba yun? Are your subordinates college graduates? :rolleyes:

she already said she is an undergrad so it only means she really is. that only proves that Shell, no matter what you finished in college, or haven't finished or did not finish studies at all, can still be promoted for higher position as long as you meet the competencies required for the position you aim. *okay*

Tama. Hindi naman porket undergrad walang alam. Daming graduates na slow. :rolleyes:

True, Shell is an equal-opportunity employer, and they base their hiring and promotion on skills, intelligence, potential and competence rather than on some paper that says you are a degree holder.

I have previously worked for Shell Shared Service Centre. The application process was the most tedious one I have ever experienced in my entire life. The exams, the interview...sobrang haba at mabusisi.


I am an undergrad, a lot of us who passed and worked for that account were. At mayroong mga grads na bumagsak sa exams palang. *okay*

So, our TL here, eh di mahusay siya. ;)

[Lola_Rose]

just like what they say, we need a handful of CSP's, QA's and TL's for a new department that's ramping up. you can go directly to john clements for faster processing. the process in jc is kinda tedious because you have the usual interview, exams, role play. and the last interview will be with Shell.

What new department? US and EU accounts?

Just curious, in the AU and PH accounts, freeze hiring na ba?

[agent19028]

hi there,

im an undergrad po and would really love to work at Shell SSC. i have three yrs experience sa call center ind. last yr, around sept ng apply din ako sa JC and after a very long, tedious process, they told me theyll call me the next day which obviously didnt happen. until i lost my phone and God knows if they have called me or not. hiring po pa ba ng Cust Serv Rep, or any job na pwede sa undergrad sa Shell? ty.

[Rock44]

Quote:
Originally Posted by bekatalasma
mga sirs, ask ko lang po sana kung ala pa din recruitment team and shell, meaning to say, sa jc pa din po ba kami dapat mag apply?

We have and our recruitment team has been doing a great job in getting great candidates fit for Shell in spite of the challenge given to them to recruit A TON for the next couple of years. JC is just one of our recruitment partners.




@rock44

Thanks for the info sir, so last question, ibig po ba sabihin pwede na ako mag apply straight sa solaris instead na dumaan pa ako ng jc?

Yep. But if youre identified for customer service centre, we will pass you back to JC for initial interviews. For the rest of the departments, the recruitment team of Shell will process your application w/o going through head hunters. Email your cv to: ssscmla.careers@shell.com

[agent19028]

hi there rock44,

im an undergrad po and would really love to work at Shell SSC. i have three yrs experience sa call center ind. last yr, around sept ng apply din ako sa JC and after a very long, tedious process, they told me theyll call me the next day which obviously didnt happen. until i lost my phone and God knows if they have called me or not. hiring po pa ba ng Cust Serv Rep, or any job na pwede sa undergrad sa Shell? ty.
agent19028 is online now Edit/Delete Message

[Rock44]

hello. tanong ko lang. sobrang strict ba dito pag dating sa job requirement ng applicants? yung mga nakikita ko kasi na naka-post sa jobstreet, yung pinaka minimum na years ng working experience 2 years. then mostly nakalagay may background sa acctg., mga acct. payable, etc. but in my case, i'm a graduate of business management, i have a working background of 1yr. 3 mos. in a BPO co. back-office position/insurance product. will i be considered pag mag-aapply ako??? thanks in advance.

Yep. But just be patient in the application process.

[Rock44]

we better not finish college then... *peace* ganoon kadaling umangat sa Shell? :naughty:

Dissappointing. tsk tsk.

[Rock44]

hi there rock44,

im an undergrad po and would really love to work at Shell SSC. i have three yrs experience sa call center ind. last yr, around sept ng apply din ako sa JC and after a very long, tedious process, they told me theyll call me the next day which obviously didnt happen. until i lost my phone and God knows if they have called me or not. hiring po pa ba ng Cust Serv Rep, or any job na pwede sa undergrad sa Shell? ty.
agent19028 is online now Edit/Delete Message

Yes we need a lot customer service reps (undergrads are welcome) and more for our finance vacancies (degree holders preferably with experience). Since you lost your phone, im sure your smart enough to go to JC and update them/get feedback and not just sit around doing nothing.

[mystique26]

Matagal process ng application but for me, it's worth the wait naman. It's not just the salary, but how we are taken care of as employees. I waited like 6 mos before I got accepted way back 2006. Im on my 3rd year in Shell now. :)

[DBecks2009]

we better not finish college then... *peace* ganoon kadaling umangat sa Shell? :naughty:

you didn't get the point? :bop:

It only means that Shell is an equal opportunity employer wherein they don't mind if you are a graduate or not (atleast for CSC) as long as you meet the necessary competencies for the position you are applying for.

Mas mabuti ng undergrad ka at na-promote, isang patunay na matalino ka. Kaysa naman naka-graduate ka nga, t@ng@ ka naman. :p

[rvb33]

Nope. There are recruiting firms that helps Shell fill in our vacancies (which i cannot disclose). And yes, Addforce isnt part of the list. For CSP, JC is just one of two firms that helps hire for our Customer Service Centre. The rest (JC included) are concentrated on our needs for other vacancies (for Finance Ops, HR Service Centre etc.)

Rock 44, ask ko lang po why di puwede malaman yung ibang head hunters baket yung JC puede? i tried na kc several times sa JC lagi ako follow-up ala feed back. I think I might have better chances pag sa ibang head hunter ako mag apply kasi pag direct nag try na din ako wala pa din.:confused:

[Rock44]

Rock 44, ask ko lang po why di puwede malaman yung ibang head hunters baket yung JC puede? i tried na kc several times sa JC lagi ako follow-up ala feed back. I think I might have better chances pag sa ibang head hunter ako mag apply kasi pag direct nag try na din ako wala pa din.:confused:

JC is one of two companies thats accredited to handle assessments for Customer Service. The rest is limited to vacancies outside CSC (Finance, HR etc). We just cant share the other firms that we have because its against company policy to let our partners know their competitors.

[Papa Bear]

nainterview na ko ng JC, sana pasok ako sa banga ng Shell at magtuluy-tuloy na. tsk

[nyt_owl]

hello...wud i fare better if i walked in? im very interested to join the company sna...thanks :)

[Posh Beckham]

nainterview na ko ng JC, sana pasok ako sa banga ng Shell at magtuluy-tuloy na. tsk

may banga na kami. :rotflmao:

Good luck then Papa Bear. *okay*

[Posh Beckham]

hello...wud i fare better if i walked in? im very interested to join the company sna...thanks :)

actually, it doesn't matter if you walkin or just submit the resume either directly to our office or online. It's your assessment that will say if you will fare for the company. You can go directly to JC for faster processing. *okay*

[pinoynetwit]

Hi,

I recently received a text message from someone named "Joanna" from John Clements stating that I am being invited to apply for Shell shared Services -referred by someone according to the text message.

Is this a normal incident? Quite surprised how my cellular phone number reached them since I have not recently applied.

Sorry for the bother.

Thanks!

[nyt_owl]

actually, it doesn't matter if you walkin or just submit the resume either directly to our office or online. It's your assessment that will say if you will fare for the company. You can go directly to JC for faster processing. *okay*
thanks for the headsup posh...how do i get in touch with JC? :)

[Papa Bear]

matagal ba sila magprocess?
sabi kasi sakin ni Wendy (JC)
they will call me na lang daw
after the evaluation etc...

so, is that their way of saying
THANK YOU.

haha :D

[pilyo_bolero]

hi mga shell peeps! = ) i already had my client interview im just waiting para sa j.o.



one question lang po.. if ever say nasa 10pm shift ako, pwede ba makipag swap ng sched sa kapwa agent? say gusto ko pumasok ng 7pm once a week tapos yung batchmate ko gusto pasukan yung sched ko na 10pm pwede ba yun? if ever yes. may limit per month ba pwede makipag swap ng sched? tsaka madali ba makipag swap ng sched?


thanks sa sasagot.. hope to see you guys in person soon..

[DBecks2009]

hi mga shell peeps! = ) i already had my client interview im just waiting para sa j.o.



one question lang po.. if ever say nasa 10pm shift ako, pwede ba makipag swap ng sched sa kapwa agent? say gusto ko pumasok ng 7pm once a week tapos yung batchmate ko gusto pasukan yung sched ko na 10pm pwede ba yun? if ever yes. may limit per month ba pwede makipag swap ng sched? tsaka madali ba makipag swap ng sched?


thanks sa sasagot.. hope to see you guys in person soon..

napakadaling makipag-swap ng sched. jsut make sure you send email to your TL and Ops Sup, if they approved it, that's it. *okay* No hassle of going to workforce pa for plotting, approve or some sort. You can swap sched for a day or two, or for the whole month, depende sa usapan nyo ng makaka-swap mo.

[pilyo_bolero]

ei thanks for the reply.. last question.. would there be any reason for the tl or the om to decline a request? example meron na ka swap and everything? my instances ba na decline pa din nila?

tsaka may limit ba yung swap? samin kasi ngayon may limit. hehehehe.. so far yun lang kasi ang nagiging issues saken e.. excited na ko maging part ng shell.sana naka lusot.heheh
so far ito lang ang center na wala ako makita na negative feedback. only negative na nakita ko dito is tagal nga ng hiring process w/c for me is ok, usually pag check ko forums ng mga callcenter puro negative feedback e..