PLDT myDSL

[kahumbu]

I looked at the personal package of PLDT DSL, and it looks ok.

Total Start-up Cost will include:
Monthly service feeP 2,000
Modem rentalFREE
Installation fee *P 1,500
Total Start-up Cost (vat inclusive)P 3,500

up to 128kbps download
up to 64kbps upload
unlimited internet access
one (1) email address (up to 5MB)
web hosting (up to 3MB)

· You must have an ethernet card (10-Base t) installed in your computer prior to DSL installation.

How much does this kind of ethernet card cost? Ballpark figure.

[ginoledesma]

Depends on the brand of the network card. The price range is usually P300-P5,000.00.

Here're the common ones should you want to buy one:
P300-P1000
Realtek (10, 10/100)
Planet (based on Realtek) (10, 10/100)
Linksys (10)
CNet (10, 10/100)
A-Open (10, 10/100)

P1000+
3Com
Linksys
D-Link
Acer
Xircom
Intel

[ziggyboy]

Broadband is really out to kill dial-up.

[Barurutor]

Originally posted by kahumbu
I looked at the personal package of PLDT DSL, and it looks ok.

Total Start-up Cost will include:
Monthly service feeP 2,000
Modem rentalFREE
Installation fee *P 1,500
Total Start-up Cost (vat inclusive)P 3,500

up to 128kbps download
up to 64kbps upload

Ang liit naman ng bandwidth. Parang ISDN. And you still have to be within 4km of the telco office?

Linksys 10/100 cards go for around P1,500 (less if you know where to look). D-Link's 10/100 with wake on lan are good too, and cost roughly the same.

[cartman7110]

don't get CNET!!! sakit sa ulo!

if your in a tight budget, get rubytech. mga 500 pesos lang yang 10/100 na!

TIP: always get a 10 base or 10/100, but never pure 100 base.

if your willing to spend, get 3com! i think for the 10baseT its 3c509 and for the 10/100 its the 3c905b-tx. This thing walang sakit sa ulo! (cost around above 1.5k).

[ginoledesma]

The Realtek RTL-8xx9 (http://www.realtek.com.tw/) cards are pretty good, and they sell cheap too! They work reliably on the Win32 platform and the Linux platform as well. Network performance is okay, I guess, since I've not really had the chance to go into "real hardcore benchmarking," if there ever is one.

[ziggyboy]

Burarator: it's cheaper than cable here. Destiny only allows a steady download speed of about 14k/sec (112Kbps) even when downloading on their own servers and during off-peak hours so PLDT ADSL is still faster. I heard that Home Cable has done the same, limiting download speeds to 15k/sec.

[Barurutor]

Originally posted by ziggyboy
Burarator: it's cheaper than cable here. Destiny only allows a steady download speed of about 14k/sec (112Kbps) even when downloading on their own servers and during off-peak hours so PLDT ADSL is still faster. I heard that Home Cable has done the same, limiting download speeds to 15k/sec.

Hmm. That's news to me (well, I don't pay much attention to cable internet issues since Destiny & Home, or even Sky don't provide internet access in my neck of the woods sa U.P. Village). However, is PLDT's bandwidth guaranteed? As stated in the 1st post, speeds up to 128kbps/64kbps up/downstream. What's stopping them from doing the same (i.e. limiting your bandwidth)?

I think the cable companies should stop touting their "50x faster" download speeds and tell the truth about their measly 4x faster (28kbps x 4 = 112 kbps) speed.

And please, please spell my name correctly.

[ginoledesma]

Originally posted by Barurutor
I think the cable companies should stop touting their "50x faster" download speeds and tell the truth about their measly 4x faster (28kbps x 4 = 112 kbps) speed.

Well, with most dial-ups averaging at at most 1KB/sec, that almost is true, since at peak hours most modem connections in some areas drop to a low of 0.5KB/s. But I agree that they should really stop boasting about this, only to leave the customer fairly disappointed in the end.


And please, please spell my name correctly.

:lol:

[sunofmunky]

i wonder if PLDT DSL still use existing phone line? or they upgrade it?

[mamangbumbero]

Originally posted by Barurutor
Hmm. That's news to me (well, I don't pay much attention to cable internet issues since Destiny & Home, or even Sky don't provide internet access in my neck of the woods sa U.P. Village). However, is PLDT's bandwidth guaranteed? As stated in the 1st post, speeds up to 128kbps/64kbps up/downstream. What's stopping them from doing the same (i.e. limiting your bandwidth)?

I think the cable companies should stop touting their "50x faster" download speeds and tell the truth about their measly 4x faster (28kbps x 4 = 112 kbps) speed.

And please, please spell my name correctly.

Don't count on it. Most xDSL implementations have the DSLAMs (http://www.whatis.com/WhatIs_Search_Results_Exact/1,282033,,00.html?query=dslam) cascaded. So in effect multiple users share a single line. As per my conversation with a network engineer for one of the major telcos, most DSLAMs can accomodate four (4) lines, and are cascaded up to 4x. So that's 3+3+3+4 = 13 subscribers per line. 13:1 ratio is really not that bad if we're talking ~1Mbps. In my old DSL connection, my max upstream was 786kbps. But I normally got 700-100kbps..

Telcos did this so they can bring down operating cost, and thus bring down the subscription cost. They did this so they can compete with internet cable.

(This is in the US though.. could be implemented differently in PH)

Here's a video clip on how DSL works, and how most DSL networks are designed.

http://www.broadcast.com/technology/techtvshows/dsl/

[Pitok]

DSLAMs are a must for the telcos! Otherwise they'll end up using OC-3s very soon just to accommodate their users.

[liquidchild]

This goes out to all destiny subscribers....
and cable internet subscribers as well.....

first of all i am wondering if Destiny is already running normaly, i mean is everything going on smoothly with reagrds to theyre system? I am a new subscriber roughly 4months old. When i first had a taste of theyre services i was very impressed. Then came the screw ups with theyre system and it was never the same again. Even until now i feel that theyre previous setup was much faster. I feel i am not getting my moneys worth. Theyre services are not cheap mind you and i am very disappointed, very. I wanna switch but there is a 1year contract or else pay a fine. Is there anyone out there who feels my pain???

Second, regarding this ethernet card in my PC, There has been several instances when i am about to close my PC and a window pop up telling me that shutting down would shut down terminal blah blah etc.etc. Does this mean someone is tapped into my cable line and surfing using my bandwidth? How do i stop this???

Third, Isnt there a way to know if Destiny or any cable company for that matter, is/are giving us the proper download speed? like a software that when u open you can tell how fast your download speed is or upload speed is??? reason being i wanna know if im getting what i am paying for. Wouldnt you want to know too???

Well this is rather long so im cutting it short. I still have a lot of angst inside regarding my subscriber. Mind you theyre help desk/support is useless, they have no idea whats going on with regards to theyre system setup.

ARGH
Liquidchild

[ziggyboy]

Barurutor: :lol:

liquidchild: Yes, their download speeds got slower. I used to download 15k/sec steady from their servers, now they only go 10k/sec.

[kerb]

anybody tried myDSL?
currently the only areas covered are: makati, ortigas, greenhills and muntinlupa.
why do they have a 1,500 pesos "installation fee"?

[mamangbumbero]

Originally posted by kerb
why do they have a 1,500 pesos "installation fee"?

Because they can. No competition, with lots of bandwidth-hungry Pinoy netizens.

[kerb]

im hungry *gurg* *glurg* :D

[Jæb]

and why will dsl be better than the current cable providers?

[kerb]

it uses ur existing phone line. myDSL claims that u can use the phone simultaneously chatting with ur friends while downloading your favorite mp3 files, and is faster than cable/isdn.

visit http://www.dsl.pldt.com.ph/ to know more.
and from whatis.com : what is dsl? (http://whatis.techtarget.com/WhatIs_Definition_Page/0,4152,213915,00.html)

btw, im in pasig and we have a pldt phone line... and im buying an ethernet card next week.. *laughs insanely in excitement*

[Barurutor]

From dsl.pldt.com.ph:
Applications of myDSL:
Gaming - Detailed (ultrahigh resolution, vivid colors, and almost realistic rendering), smooth (no jerks, stops, and pauses in gameplay and audio/video) and lightning fast (true real time) multimedia interactive gaming.


Does this mean I can get rid of my Pentium 3 processor, 3d accelerator and 20" monitor when I get myDSL service at home? Sabi niya high res, smooth gameplay and AV gaming eh.
That means my MS solitaire cards should bounce super fast now!

ROFLMAO!

Seriously, can we consumers hold PLDT to this and crucify them when myDSL users with old computers don't experience the above when playing games?

[ginoledesma]

I hope whoever wrote that up gets properly informed right away. Surely they weren't thinking of the public being that uninformed.

Regarding the installation fee, that's how it was with modems back then. When you're the only one on the block, they can afford to treat customers their way.

[kerb]

1,500 Php para lang isaksak ang cable/card?
payag ako kung si Mr. Manuel V. Pangilinan mismo magiinstal.
jok lang :P

[dafunk]

ilang months na ito pero wala pa akong nakikitang meron nito... meron na ba?

[Renthead]

accdg. to my friend mabilis daw ang dsl.

[Pao|o]

I'm planing to get DSL for my home and the office in the near future. Are there anyone using this service currently? How's the bandwidth, congestion and other issues you've encountered so far? In essense is it worth the PhP2000(128kbps)-2500(256kbps) you're forking over to Manny P? Thanks

[Pao|o]

Thought you guys might want a little update with my situation.

Today I passed by the Alabang Town Center on my way home and lo and behold PLDT had a myDSL booth in the Activity Center in front of CPK and Tower Records. There I found a iMac hooked up to a Nokia DSL modem (Nokia sure knows how to design good looking modems :D). Most importantly it was running the same MacOS version am using at home. :) I feel like crying for joy!!! :) :cry: :) :cry: :)

For the bandwidth buffs out there I did some measurements using IE5's download manager. I started downloading Apple's iTune from Apple's server at a whooping 78 kilobytes/second!!!!!!!!. It eventually dropped to about 59-52 kilobytes/second. This is still plenty of fast compared to a dismall 5 kilobytes/second achieved on a 56K analog modem.

For the few and the proud Mac users out there the dialer used on the strawberry iMac was "EnterNet".

Note:This speed was achieved on a 256K Professional myDSL connection.

[Pitok]

Well, good for you then.

Just keep in mind that DSL modems use DSLAMs on the telco side.

And, while DSL maybe fast from your home to your ISP...that may or may not be the case from your ISP to the rest of the Net.

Still 78KB/s is pretty good-- :-)

[NoisyCricket]

Sounds good.. :) How much per month? P2,000? That's the amount I pay for Home Cable. Downloading large files, I can usually make around 15 - 18k, so I'd say 78kb / sec or 5x times faster for the same price is pretty good!

[ginoledesma]

Wow! That's great speed. I hope they keep that up, even though when they'd be bombarded by users someday. Maybe next time you could do some more testing, like trying to download from "unknown" sites? :)

[Pao|o]

Pitok: I got to test the connection at a mall... not at home... I also browsed through the outside Internet (ie Apple Computers Website).

Noisy Cricket: The price per month for the the connection I test is P2500. This is the myDSL Professional edition of PLDT that gives you double the speed of the low-end 128K but makes your phoneline unusable for simultaneous voice calls.

ginoledesma: I promise. :)

[anwarlorenzo]

wtf???? sarap naman nun! dsl rocks talaga! sana may dsl na samin haaaaaay!

[Pao|o]

The earlier reported speeds of PLDT myDSL Professional (256K) is false. In reality a 256K connection can achieve 26+kilobytes/second and peak at 120+kilobytes/second. The connection at the PLDT DSL booth in the Alabang Town Center mall is a 512K. I got this info from the PLDT DSL Alabang Taskforce/Technicians who went to my house to hook me up. :D

The meters I used to measure the speeds are built into Napster and PLDT's PPPoE client of choice "EnterNet"

The supplied ADSL Bridge(Modem) is the Nokia M5122 shown below

http://www.globalsources.com/MAGAZINE/BB/0012/NPBB116.JPG

If you want a peak at the Administrator's Manual go here http://members.fortunecity.com/lowercase/NM5.pdf

I just wish Napster would quit commiting a type 2 error... *sigh*

[snoboy]

I've been using my DSL Pro (256k) for about 2 weeks now. Best I've gotten is about 19 to 20 kBps as in bytes. This should come out to about 160 kbps. I use MSN's http://msn.zdnet.com/partners/msn/bandwidth/speedtest.htm and http://bandwidthplace.com/speedtest/ as my benchmarks.

[ginoledesma]

I wonder... Does the distance affect performance? I know this is a problem for Cable, but am not sure about DSL.

[Pao|o]

Originally posted by snoboy
I've been using my DSL Pro (256k) for about 2 weeks now. Best I've gotten is about 19 to 20 kBps as in bytes. This should come out to about 160 kbps. I use MSN's http://msn.zdnet.com/partners/msn/bandwidth/speedtest.htm and http://bandwidthplace.com/speedtest/ as my benchmarks.

Am using the same type of connection you're using snoboy. :D Early this morning I was downloading stuff off a T3+ connection from Napster and I was able to peak-out at 200 kilobytes/second. Thanks for the links. :) The following are the results of using snoboy's benchmarking sites.

MSN.com
Your line speed:
282.7 Kbps
34.6 K bytes/sec

This was taken at 650PM Philippine Time.

Bandwidth Place
851 kilobaud
831 kilobits / sec
103.9 kilobytes / sec

This was taken at 7:00PM Philippine Time.

I'll try benchmarking tomorrow early morning.

I have a theory on how PLDT DSL's system works. The Nokia ADSL Bridge(Modem) is not the limiting factor to how much bandwidth you are allocated. I think PLDT limits the speed on the server side of the service. This is based on the PLDT technician's claim that business-level connections use the same modem home users use. This sounds right seeming I'm rating more than 26kilobytes/second downloads.

snoboy:If your computer uses "EnterNet" to connect to DSL you might want to check out the internal bandwidth meter to get a second by second update on how fast you're going at. Also if you're connection's not up to what you're expected then these might be the reasons behind it.

Electromagnetic noise (a.k.a. crosstalk) - this is created by other electronic devices (ie GSM cellular phones, unshielded speakers, microwave ovens)
PLDT's Central Office - the farther you are the lower your bandwidth will be.

Take for example my case. PLDT states that you have to live within 4KM worth of copperwire away from the CO. According to the PLDT technicians I didn't qualify cause I lived over the limit but thanks to a neighbor I still got my connection. My neighbor requested for a node connected via fiberoptic which I live under a kilometer away from. :)

If the first issue is the cause then removing the offending electronic device might solve your problem also you might want to check if your phonelines clean of static and other peculiar sounds. You can ask an electrician or PLDT to help you out with these issue.

PLDT will be swinging around my place again to replace my shareware PPPoE client with a fullversion one. I'm thinking of ask them adjust my phoneline to remove the noise so hopefully I can get an even faster connection.

ginoledesma: Distance does affect how fast your connection and if you qualify for the service.

[Edited by Pao|o on 03-08-2001 at 08:05 PM]

[kyutfeys]

i hate my mydestiny cable internet, that's why i'm planning to switch to pldt mydsl, the monthly fee for mydsl-personal is P2,000 while mydsl-professional is P2,500. now, i just wanna ask if the 'adsl high-speed modem' that they would install is already covered by the monthly fee, 'coz it says that the initial payment would be the installation fee of P 1,500 + the monthly fee, and it doesn't say anything about renting or purchasing a modem or that it has a seperate monthly fee for the adsl modem.

reply mga ppl please! ;)

[Pao|o]

The monthly covers the ADSL Bridge(Modem) rental

[Pepe]

Care to tell me what areas are covered by PLDT's DSL services?

[Pao|o]

Hello Again,

Before you get PLDT DSL service I think you should all read about the true nature of the service.

Two Tuesdays ago I had the good fortune of PLDT connecting its DSL connection to my house. The difference compared to Dial-up was very dramatic. Downloads of up to 200 kilobytes/second were achieved.

But as of late reality has finally sunk in. Since last Tuesday my account has been maxing out at only 21 kilobytes/second. You must be asking "Why has this happen to me?". Well I'll tell you why, PLDT was "testing" my line if it could achieve the much fabled 8 Mbps download/2 Mbps upload on my account. Well my line did pass. :( For those who are curious that kind of speeds are ment for corporations and are very expensive.

I feel shock and disbelief that my first touch of broadband was just a "test". :grrr: Anyway I've been checking/testing my bandwidth through out the day and it keeps stuck at 19-21 kilobytes/second.

On a lighter note the Help Desk of PLDT is the most helpful and technically adept I've encountered in being online for 5 years. They were very accomodating in getting me to reality. They even gave me a conversion table for Internet connections.

14.4kbps == 1.8 kilobytes/second(theoretical)
28.8kbps == 3.6 kilobytes/second(theoretical)
56.0kbps == 7.0 kilobytes/second(theoretical)
128.kbps == 16 kilobytes/second(theoretical)
256.kbps == 32 kilobytes/second(theoretical)
512.kbps == 64 kilobytes/second(theoretical)
1024kbps == 128kilobytes/second(theoretical)

For the price, the service is sure worth it. But it wasn't what I was expecting though. :~(

Again I'm sorry for the misinformation and the confusion.

*I don't know if it's right but they compute it by dividing kbps by 8.
**My account is PLDT myDSL Professional (256kbps)

Pepe:It's initially available in Makati, Pasig (Ortigas),Muntinlupa (Alabang) and San Juan (Greenhills).

[HotDog]

Yes, they are right.

8kbps = 1KB/Sec

where:
kb = kilobits
KB = KiloBytes

[kerb]

so a 256K account is only 3 to 4 times faster than a 56K dial up connection.. right?
natural.. 256 / 56 is 4.57 hehehehhe


My neighbor requested for a node connected via fiberoptic which I live under a kilometer away from.


whoah..!! but why are u only getting no more than 20Kbps?
being connected to fiber optic node, degradation (is this the correct term?) of bandwith should be minimal, i think.. right? anyway.. how did u find out about that neighbor?

[snoboy]

Hey Pao|o..thanks for the insights. How's your connection lately? The service has been getting kinda flaky. After logging on, it sometimes takes forever to resolve URLs as in click something, and it takes forever before something happens and content starts "creeping" in. Must be Infocom's DNS servers or something else. Or sometimes, it takes forever before I can authenticate and log in. When the service works, it works well and I still get the 19 to 22 kBps I posted earlier. But when it doesn't as in right now (I'm using my i-Next account)...aaarrrggghhhh!!!
PLDT's help desk is okay but most of the time, they really can't do anything since the ball is in Infocom's court and the most they can do is call me back to check if everything's working.

[Pao|o]

Originally posted by kerb
so a 256K account is only 3 to 4 times faster than a 56K dial up connection.. right?
natural.. 256 / 56 is 4.57 hehehehhe


So far this has remaind true.


whoah..!! but why are u only getting no more than 20Kbps?
being connected to fiber optic node, degradation (is this the correct term?) of bandwith should be minimal, i think.. right? anyway.. how did u find out about that neighbor?


I get a variable max of 19-21 kilobytes/second not 20kilobits/second. If I was getting 20Kbps I'd sue PLDT. :D

I believe the reason of this slow service is the electromagnetic noise I hear in my phoneline. I'll try to have this resolved when PLDT decideds to replace my shareware PPPoE client.

The PLDT technicians informed me about my neighbor when they were testing my line about a month ago

Originally posted by snoboy
Hey Pao|o..thanks for the insights. How's your connection lately? The service has been getting kinda flaky. After logging on, it sometimes takes forever to resolve URLs as in click something, and it takes forever before something happens and content starts "creeping" in. Must be Infocom's DNS servers or something else. Or sometimes, it takes forever before I can authenticate and log in. When the service works, it works well and I still get the 19 to 22 kBps I posted earlier. But when it doesn't as in right now (I'm using my i-Next account)...aaarrrggghhhh!!!
PLDT's help desk is okay but most of the time, they really can't do anything since the ball is in Infocom's court and the most they can do is call me back to check if everything's working.


Last I've heard the reason DSL's a bit off is because Infocom was/is updating their network to accomodate PLDT's DSL WAN.

BTW I'm thinking of setting up a mailing list for PLDT DSL users... If there is enough of us that is.

[dafunk]

swerte mo naman Pao|o.. ako nga hindi pa tinatawagan ng pldt para sa appointment namin.. :mad:

[Pao|o]

Try calling 171 or apply on http://www.dsl.pldt.com.ph.
I heard from some NOW/HOME cable that there downloads are capped at 60kilobytes/sec. If it's available in your place I'd suggest you get that instead of DSL.

[kerb]

ah oks. yes i mean KBps :)

[Pao|o]

Sorry for being short with you. :D PLDT really screwed around with my brain... :(

[dafunk]

Originally posted by Pao|o
Try calling 171 or apply on http://www.dsl.pldt.com.ph.
I heard from some NOW/HOME cable that there downloads are capped at 60kilobytes/sec. If it's available in your place I'd suggest you get that instead of DSL.

there's another thread here that says NOW cable is down during the night. :confused:

[Pao|o]

The same thread also mentions that PLDT's been upgrading/mucking around there network. :)

[kyutfeys]

i inquire a couple of days ago if pldt mydsl is available in my area, i'm in guadalupe, makati, and it turns out that my pldt landline is not dsl capable, it is because the central office that my line is connected with doesn't use copper wire so therefore not compatible with dsl connection.

oh well, i guess stick na lang ako sa mydestiny ko, nag-u-upgrade naman sila e, as usual 'never ending' upgrade but hopefully maging stable na.

;)

[lupuS]

I'm told that I should tweak my registry settings (RWIN, MaxMTU, etc to optimize throughput. What would be the recommended settings for 256K PLDT DSL?

[Pao|o]

I remember the registry tweaks you've mentioned are valid for analog modems. Being on a Mac kinda limits my experimentation on the Windows Registry. ;)

I'd suggest forwarding this question to Network Engineers on the Talk about Bandwidth/Broadband/ISP speed here (http://www.pinoyexchange.com/forums/showthread.php3?threadid=14084) thread.

If you're getting 32 kilobytes/second you're getting your money's worth. Anything drastically lower should be complained to 177. Be prepared with your PL # that was provided by the PLDT techs.

[Pao|o]

kyutfeys: Aren't there other alternatives within your area like NOW/HOME or ZPDee? I hear Destiny's having some legal problems concerning its bad service.

[Pao|o]

I'm happy to report that my connection has improved to 24-26 kilobytes/second. :) It's already about 78% capactiy of a 256kbps connection. If only they'd raise it to 30+KB/sec then I'd be satisfied. :D

lupuS: Dude would you care to post your connection's benchmark here? I'd like to see how other subscribers are faring.

BTW I'm thinking of starting a PLDT-DSL mailing list as an online forum for users similar to that of the destiny-consumer mailing list.

Originally posted by dafunk
there's another thread here that says NOW cable is down during the night. :confused:

I saw that thread as well but from how many people reported on that thread it looks like an isolated case which could be geographical in nature. From what I've read on a mailing list they have a pretty decent service for that price range.

[kyutfeys]

Originally posted by Pao|o
kyutfeys: Aren't there other alternatives within your area like NOW/HOME or ZPDee? I hear Destiny's having some legal problems concerning its bad service.

'zpdee' is not available in my area, it's only available in some villages and condominiums. and 'now' doesn't also covered a lot of areas including mine. and besides i don't think 'now' is a better alternative 'coz it's cable din.

so far ok yung connection ng mydestiny, 'hope it stays that way for a long time. ;)

[lupuS]

Originally posted by Pao|o
lupuS: Dude would you care to post your connection's benchmark here? I'd like to see how other subscribers are faring.


MSN.com, taken at 8:20 PM

161.9 Kbps
19.8 K bytes/sec

bandwidthplace.com, taken at 9:04 PM

201.4 kilobaud
196.7 kilobits / sec
24.6 kilobytes / sec





[Edited by lupuS on 03-23-2001 at 09:11 PM]

[snoboy]

Anyone else using PLDT's DSL aside from Pao|o? In my case, service has been really sucky. There are times I can't even log in and this was on a Saturday!!!! Hey Pao|o, I'm assuming you're using the same Nokia modem? Do you see the light on top flashing at any time? I understand that when it does this, the modem can't establish a connection with the DSLAM? I wasn't here when PLDT installed it so I'm just guessing.

[Pao|o]

snoboy
If you're having any problems I suggest you contact PLDT at Tel # 177. Be sure to have your PL # with you when you call.

For the past few days the service's been a bit flakey. According to PLDT it's because of the network upgrading being done to improve and expand the DSL service. I believe them cause I really noticed the improvements. My connection's download speed increased to 25-26 KB/s from a lousy 20-21 KB/s. If only they could get it up to 31-32 KB/s. *sigh*

BTW specifically which light is flashing? Is it the one labeled as DSL or ETH-1?

If the one marked "DSL" is blinking then it means the "ADSL connection is being established"

If the one marked "ETH-1" is blinking then it means the "Receives traffic from Ethernet"

You can find all these information and more from the accompanying User Manual of the Nokia ADSL Bridge found in the box.

[lupuS]

Late this morning up to early this afternoon, I was getting plenty of "Unable to Connect" to all sorts of websites, including Google and PEx. I assumed it was due to some problem with Infocom's network, because those same websites could be reached on a regular dialup connection with another ISP.

This evening, though, the lines have been SMOKING.

[snoboy]

Yah same here...I get the "Unable to Connect" thing all the time. Seems like PLDT/Infocom's proxy leaves you hanging sometimes. The light I as mentioning is the DSL LED. I was watching TV the other day and lo and behold, the LED kept flashing away even if I wasn't at my PC doing anything. Seems to me like either the DSLAM ports keep resetting and the modem has to re-establish a DSL connection again and again, or I have a dirty line and my modem keeps losing the connection. BTW, any of your guys get a copy of Enternet 300? Funny how PLDT expects us never to re-format or replace the HDD or even our PCs. Or do we call on them when we need to reinstall the PPPoE softare?

[Pao|o]

Originally posted by snoboy
BTW, any of your guys get a copy of Enternet 300? Funny how PLDT expects us never to re-format or replace the HDD or even our PCs. Or do we call on them when we need to reinstall the PPPoE softare?
I think you have to call them. If you need to grab aa copy of Enternet 300 fast you can always download the 30-day trial shareware of the Internet from http://www.nts.com/

[lupuS]

Nagloloko na naman ang Infocom (the DSL ISP)!!!

Puro DNS error. But it can locate PEx. :)

[ed-hk]

Is the MyDSL of PLDT dishing out routable IP?

[Pao|o]

Originally posted by ed-hk
Is the MyDSL of PLDT dishing out routable IP?

I believe that service's legal only for PLDT's Business DSL.

[aticus]

Damn. I'm in LA right now for business, and I'm using my uncle's DSL. Can you believe this thing can download as much as 296 k/sec??? I downloaded a 1.14 MB file in 5 seconds. I can't believe this.

It's only now that I truly realize how slow our connections really are... :(

[Pao|o]

Originally posted by aticus
Damn. I'm in LA right now for business, and I'm using my uncle's DSL. Can you believe this thing can download as much as 296 k/sec??? I downloaded a 1.14 MB file in 5 seconds. I can't believe this.

It's only now that I truly realize how slow our connections really are... :(

What do you expect? This is after all the Philippines. We're always 5-20 years backwards. BTW is that 296 kilobits or kilobytes?

[dafunk]

i tried globe's netexpress and i got 42.5kbps at cnet's bandwidth meter.. :D

[Pao|o]

Originally posted by dafunk
i tried globe's netexpress and i got 42.5kbps at cnet's bandwidth meter.. :D

kilobits or kilobytes?

[dafunk]

Originally posted by Pao|o
Originally posted by dafunk
i tried globe's netexpress and i got 42.5kbps at cnet's bandwidth meter.. :D

kilobits or kilobytes?

what does cnet's bandwidth meter define kbps? :D

[aticus]

Originally posted by Pao|o
Originally posted by aticus
Damn. I'm in LA right now for business, and I'm using my uncle's DSL. Can you believe this thing can download as much as 296 k/sec??? I downloaded a 1.14 MB file in 5 seconds. I can't believe this.

It's only now that I truly realize how slow our connections really are... :(

What do you expect? This is after all the Philippines. We're always 5-20 years backwards. BTW is that 296 kilobits or kilobytes?

Kilobytes, my friend... sad, isn't it?

[ed-hk]

Does anybody know if PLDT is issuing routable IP in their DSL for home service?

[Pao|o]

ed-hk

I'd suggest you contact PLDT about that. Not a lot of people really need routable IPs

[ed-hk]

Originally posted by Pao|o
ed-hk

I'd suggest you contact PLDT about that. Not a lot of people really need routable IPs

I was just concern about using netmeeting. Are there any people here using netmeeting with PLDT's DSL service? Does it work okey?

[ertcamgs]

hey, if you are, please leave your email(preferably hotmail), napster username or icq # so that i can contact you or something cus i'm sick and tired of waiting for someone to play cs with me in the NEO / Advance server!!!

[Pao|o]

Am a PLDT myDSL user but I play Quake 3 Arena. CS too lame for me.

[bncph]

This list will serve as a venue for PLDT's myDSL subscribers to communicate for purposes of file sharing, downloading, gaming scheds, etc. Join now!

http://groups.yahoo.com/group/pldt-dsl/join

[NoisyCricket]

How is it? How many k per second download? I'm thinking of switching kasi because NOW Home Cable as of late, has been down for a week, and some funky quirks about it..

Please give me details, (even instructions how to sign up if ever, and what area..?)

Thanks :D

[Pao|o]

bncph

Could you post an email address instead? I don't want to sign up for Yahoo! Thanks.

Originally posted by Noisy Cricket
How is it? How many k per second download? I'm thinking of switching kasi because NOW Home Cable as of late, has been down for a week, and some funky quirks about it..

Please give me details, (even instructions how to sign up if ever, and what area..?)

Thanks :D

Check these links out for your PLDT xDSL needs. :)

http://www.pinoyexchange.com/forums/showthread.php3?threadid=38771

http://www.pinoyexchange.com/forums/showthread.php3?threadid=39117

[cartman7110]

????

[BeetleMike]

Avoid Enternet! Use RASPPPOE, and I think its compatible with WinME...

[DuD]

PLDT DSL is now available in the following areas:

Alabang, Binondo, Dansalan (Mandaluyong), Diliman Q.C., Greenhills, Malate, Makati, Ortigas, Sampaloc and soon in Pasay, Balara and North Paranaque.


Makati? Alabang?
What of the rest of Metro Manila. chopped liver?! Hindi lahat ng mga may kaya at may gusto ng cable ay nakatira sa mga "rich" havens like Makati and Alabang! There's not even a single cable internet provider available in Las Pinas! If you will check they are also available in the same places! The competition in those places are already stiff, why not move to other places? arrrgh

[anwarlorenzo]

i agree! dito nga samin la pa ding cable :( how i wish.

[NoisyCricket]

Bad news for PLDT DSL users:

I'm right now using Home Cable NOW Internet, but the Tech Service Guy who came over to the house to check and troubleshoot my system is the same guy who does PLDT DSL (they outsource to this company called CommVerge). Anyway, they make the equipment and the solutions for both Cable and DSL.

I asked him if I should switch to DSL because I heard that DSL was faster (78 kilobytes per sec. download speed to Cable's 15 kilobytes per sec.) and he said it's going to be levelled soon.

He explained something like right now, all PLDT DSL users go through ONE BIG PIPE, so the less users there are, the greater the bandwidth -- which is why in wee hours of the morning, you can get as high as 100k/sec. He says all that will change when his company puts in the Traffic Monitoring Shindig which basically regulates the flow of bandwidth. Everyone now will be allocated their own piece of the bandwidth pie, and you will get no more or less than that every month, whether you surf peak times or graveyard shifts.

But that's good and bad, I guess...

NOW if they only had Cable OR DSL in my new apartment! :lol:

[Pao|o]

Originally posted by Noisy Cricket
Bad news for PLDT DSL users:

I'm right now using Home Cable NOW Internet, but the Tech Service Guy who came over to the house to check and troubleshoot my system is the same guy who does PLDT DSL (they outsource to this company called CommVerge). Anyway, they make the equipment and the solutions for both Cable and DSL.


Does that mean CommVerge owns Nokia?


I asked him if I should switch to DSL because I heard that DSL was faster (78 kilobytes per sec. download speed to Cable's 15 kilobytes per sec.) and he said it's going to be levelled soon.


That type of download rate is valid during the first week of service. They then throttle the connection down to what you're paying for. This is done to *test* your line if it's possible. In my case I used to get 200+ kilobytes/sec often for a week. Then the following week I started crawling at 26-27KB/s.

If you're not happy with your current transfer rate and are willing to spend more then ADSL is for you.


He explained something like right now, all PLDT DSL users go through ONE BIG PIPE, so the less users there are, the greater the bandwidth -- which is why in wee hours of the morning, you can get as high as 100k/sec.

Is the lineman talking about xDSL technology or cable? xDSL doesn't work on that principle. The data pipe of xDSL isn't shared but dedicated per user unlike cable. That's one of the reasons why I didn't get cable like Destiny or ZPDee. The idea of unguarranted quality of service rubs me the wrong way.


He says all that will change when his company puts in the Traffic Monitoring Shindig which basically regulates the flow of bandwidth. Everyone now will be allocated their own piece of the bandwidth pie, and you will get no more or less than that every month, whether you surf peak times or graveyard shifts.

This policy has been done and has been expected from the beginning. The service targeted for residential users are 128kbps and 256kbps. If PLDT didn't put limits on bandwidth you consume then it's silly of them to offer different subscriber plans.

[sprewell]

Originally posted by ginoledesma
I wonder... Does the distance affect performance? I know this is a problem for Cable, but am not sure about DSL.

Yes, distance may sometimes make the difference. It may affect the speed of your modem. Normally, DSL has capabilities of reaching 3-times faster than 56K modems. The distance problem will take effect if your DSL connection is a little bit away from the area of coverage. This is due to noise problems around. This is due to noise, or I should say interferrence. This is a normal problem faced by Verizon Communications (formerly known as Bell Communications) because of the state-to-state coverage. Were in some people are living right at the end the radius of its area of coverage.

[shad_ma]

distance would always give some problem. from the simple attenuated but recognizable to the incoherent signals. ask ur isp if they place repeaters in strategic places so dat ur signal would be up to the standard

[sprewell]

DSL is still a very new technology also here in the US. It started last 1999. Infact, there is still debates on its good side and its bad side. This is because most technitians are not that adept to the new technology. Actually, I think Philippines will also expect same problems as what Verizon wireless is encountering. Minsan nga ang problema is hindi ka maka-connect online. And minsan naman super-dooper bagal, as in 'kala mo may 56k modem ka. Trouble shooting is very hard because of the technitians having lack of exposure. I think yung sa Philippines medyo hindi naman tayo behind. Infact, RP is in the right pace. Prize ang *** ang kalaban.

[CuteNix]

anyone subscribed to pldt dsl service already??? hows the service? is it really fast? i already applied but they keep on saying that they'll make an appointment...till now wala pa! :( how long did it take for them to install yours? what hardware do i need?

[shad_ma]

well i applied for installation it took around 2 weeks i think. try to follow up on them. hardware? no hardware they will provide u with d modem needed. *** is impt is dat ur phone line shud be old coz new phone run on fiber optics d modem will only run on old systems meaning copper. gudluck

[Pao|o]

Check these links out for your PLDT xDSL needs. :)

http://www.pinoyexchange.com/forums/showthread.php3?threadid=38771

http://www.pinoyexchange.com/forums/showthread.php3?threadid=39117

Be patient for testing and setting up an DSL connection takes a lot of time and effort. Not to mention that the service proved so popular that ADSL bridge/modem, that makes the connection possible, quickly went out of stock and they had to reorder more units from Nokia.

The service is worth waiting for. It's approx 5-7 times faster than the run of the mill 56K dialup connection. Connecting takes less than 5 seconds.

[xyz123]

had the nokia modem/bridge changed to nokia m5122 and the connection works like a dream now.

also had re-installed the mydsl pldt software.

i was having problems with frequently getting disconnected and "cannot connect to server" error message. i had to frequently reboot my comp and the modem/bridge to getback on line.

with the above changes, its now ok. dont know which one did it. or maybe both? heard a customer service person from pldt say there are problems with my old modem/bridge.

if u have pldt dsl and a different modem (old one was slim and had only 1 ethernet port, without on/off switch) - you might want to try the above.

my new modem/bridge has four ethernet ports, does that mean i can connect 4 computers? any opinions?

well, i still get the pesky "no connection" error message which i don't know yet what to do with. but it appears less frequently now.

tadaaaa!

[Krakista]

http://www.roaringpenguin.com/pppoe/

[Strids]

Have any of you guys been experiencing a lack of communication between your PC and the Nokia M5122 within the past 24 hours? I don't know why, but after a few hours, data ceases to travel between my PC and the router, even if the connection is supposedly working.

[Pepe]

I use the same M5122 connected to my router/firewall and connect my PCs to the router/firewall. Actually, it is not the modem that is acting up but the influx of hacking going towards your PC through the modem. If you have a firewall software, check the logs and you will find that there are lots of attempts from optonline.net and home.com accounts in the US.

[Pao|o]

Damnit. Why can't those losers leave us ADSL users alone? I'd really want to hang them all upside down on a flag pole. I really hope the most recent case of "hacking" will result in a conviction. It'll serve as an example to all those crackheads.

[Strids]

OT: what PPPoE client do you guys use and could you recommend a good one for Linux? I'm currently running Enternet 300 on a Win2K box.

[Pepe]

I use a dual-boot Win98SE and Linux. Fortunately, I have a Cable/DSL ready router -- I just point my Linux gateway to the router's IP address and that is it.

GO to www.linux.org and do a search for PPPoE - you are bound to find one sooner or later.

Good luck!

[merlin002]

Linux PPPoE client:

try Roaring Penguin

http://www.roaringpenguin.com/pppoe/

[merlin002]

Yesterday, the DSL light on my modem never went off but i kept on disconnecting from their server. I wonder why..

[Pepe]

When that happens, turn off the modem and wait for 1 minute before turning it back on.

[xyz123]

i have personal myDSL.

> i keep getting this error message that says there is no internet connection when i open a second browser, though there is one. i just click try again and theres no problem. its an irritating error message. whats the cause of the error message and how do i get rid of it?

> at times, i can't click on site. i need to keep on refreshing the page. what is happening here and how do i solve it?

pldt changed my bridge to M5122 and it has improved speed and does not disconnect. don't use the smaller bridge.

[xyz123]

i have a nokiaM5122 bridge/modem with 4 ethernet ports - does it mean, all i have to do is load the dsl driver on 3 other computers, plug it in and all 4 computers will be able to share the connection?

[Pepe]

Although I have not tried it yet - I do not think that it is possible unless you are given static IP addresses.

I use a cable/DSL router with firewall and 4 switched ethernet ports to connect my computer, notebook and WinCE HPCPro.

[shad_ma]

try it a couple of CAT5 cables wont hurt :) . m still waiting for my area to get dat service damn

[Pao|o]

The only way you can use all 4 ports together is if you applied for additional IPs... irregardless if they're static or dynamic. Each additional IP costs 150/month to maintain.

[xyz123]

have not actually tried it, but it does make sense i can't use all 4 without paying extra or using a router.

shad_ma - well its hands down better than dial-up, thats for sure. pero spotty ang performance. hope you get it soon.

[koolme]

use winproxy v.4! i have tested it and it works, all you need is a hub and an NIC card for each PC.

[koolme]

;) try using winproxy 4 it will surely work! e-mail me regarding this!

[xyz123]

yes, will try. ty for the offer.

[Peppertank]

you may want to ask and or interact in a PLDT DSL yahoogroups for more info.

http://groups.yahoo.com/group/pldt-dsl?yguid=39735531

Group Email Addresses

Post message: pldt-dsl@yahoogroups.com
Subscribe: pldt-dsl-subscribe@yahoogroups.com
Unsubscribe: pldt-dsl-unsubscribe@yahoogroups.com
List owner: pldt-dsl-owner@yahoogroups.com

peppertank

[xyz123]

thats great info pepper - ty.

[xyz123]

is this a pldt-sponsored/moderated group?

[VINCEsanity]

just want to ask kung anong klasing lancard ang pwede kong bilhin if im gonna used this dsl? anyone her ehope you can PM me :) thanks any rewuirement bukod sa ethernet lan card?

[Pepe]

Ethernet card and a firewall software.

[Peppertank]

No it's not moderated by PLDT.

It's moderated by a CEO of a local dot.com dealing with cellphones.

Peppertank

[Pao|o]

It may not be moderated/run by PLDT but that doesn't prevent them on spying on there users. So be careful. :)

[xyz123]

to paolo's point on the yahoogroups for pldtdsl users - i went to it and i felt it was asking too much information than what i cared to give. so, i didnt register, yet.

also, it appears you could view a list of users/subscribers and email addresses which i thought was unusual. i actually don't want my name and email address for public view. and hey, this kind of data base is great for use by marketing prefessionals.

which leads me to ask : WONDER WHY PLDTDSL DOES NOT PUT UP SUCH A GROUP.

after having talked so often with the ALLEGED "help desk" of pldt dsl many, many times for problems with my conection and software settings - the impression i get is that all that pldtdsl is concerned is the physical connection of the dsl. people you talk to on the help line are not techies, theyre only note takers - they just pass your concerns to someone else.

and IF YOU HAVE SOFTWARE/SETTING PROBLEMS - you're dead. theres no one there to help you and they seem not to care. i was actually told by a help desk person that they're only concerned with the conection, not the software. what they seem not to realize is that even if i have a connection but if my computer is not working well bec of software setting problems, ill stop using pldtdsl all together. i can't simply use it. so i'll unsubscribe from their service.

that is all wrong - most of their users are not techies and will definitely need software setting help. if they don't do something about this, they will turn off all non-techie subs and they will have such a limited market. the whole idea of business is to get as many users possible.

customer support of us-based isps help you on both hardware and software. if you email them, they even email back a detailed step by step pocedure on how to solve software settings.

how did i get my software problems solved? lucky for me, i was able to know the name and phone number of a very savvy techy frrom pldt dsl. i call him for help. but i was just lucky to get this felows name and number.

[Pao|o]

Originally posted by xyz123
to paolo's point on the yahoogroups for pldtdsl users - i went to it and i felt it was asking too much information than what i cared to give. so, i didnt register, yet.


I experienced the same hassles with that mailing list but I bypassed it by joining via email instead of website registration. I raised this issue with the mailing list but unfortunatly they had different views with it.


also, it appears you could view a list of users/subscribers and email addresses which i thought was unusual. i actually don't want my name and email address for public view. and hey, this kind of data base is great for use by marketing prefessionals.


I guess it's basically "join at your own risk"


which leads me to ask : WONDER WHY PLDTDSL DOES NOT PUT UP SUCH A GROUP.


No one at PLDT thought of it. One could suggest it to them though. After all we are customers...


after having talked so often with the ALLEGED "help desk" of pldt dsl many, many times for problems with my conection and software settings - the impression i get is that all that pldtdsl is concerned is the physical connection of the dsl. people you talk to on the help line are not techies, theyre only note takers - they just pass your concerns to someone else.


I suggest you ask to talk to there techies. I did this in the past and they are most accomodating.


and IF YOU HAVE SOFTWARE/SETTING PROBLEMS - you're dead. theres no one there to help you and they seem not to care. i was actually told by a help desk person that they're only concerned with the conection, not the software. what they seem not to realize is that even if i have a connection but if my computer is not working well bec of software setting problems, ill stop using pldtdsl all together. i can't simply use it. so i'll unsubscribe from their service.


They actually have nothing to lose if you unsubsribed immediatly. There's a diconnection fee. To make them care threaten to report there incompetence to there highers and maybe they'll see things differently. People just need the right motivation to move there arses...


that is all wrong - most of their users are not techies and will definitely need software setting help. if they don't do something about this, they will turn off all non-techie subs and they will have such a limited market. the whole idea of business is to get as many users possible.


It's an HR problem in the sense that HR failed to inform the employees that they should be accomodating to there customers and how to handle situations the proper manner.


customer support of us-based isps help you on both hardware and software. if you email them, they even email back a detailed step by step pocedure on how to solve software settings.

how did i get my software problems solved? lucky for me, i was able to know the name and phone number of a very savvy techy frrom pldt dsl. i call him for help. but i was just lucky to get this felows name and number.

Pa-share... :D

[Peppertank]

I am just wondering why should we be afraid of letting PLDT know who we are when we complain? We talk about a lot of things online and yet we don't want to be identified, so we can be helped with our problems.

When people started complaining about Erap, it started the EDSA II, next thing we knew, there was a new president already.

It's the same thing with PLDT. We complain and get help.

Peppertank

[Pao|o]

As proclaimed by various media outlets, EDSA Dos was mostly by GSM users who enjoy anonymity (prepaid) from prying eyes. If it wasn't so I'd doubt it would be that big of a protest.

In any case some people want to maintain there respective privacies from corporate knowledge. If ever people want to themselves to be known they can always dial 177 for help.

[Pandaemonaeon]

We are about to get a PLDT DSL subscription as soon as it hits our area. However, being a newbie to this whole networking stuff...I was wondering if some of you could answer my questions:

• Will PLDT provide the ethernet card, or it is up to you to buy one?
• Which type of ethernet card do you recommend, and how do I install one?

http://www.musicfanclubs.org/slipknot/sheep.jpg

[ginoledesma]

PLDT does not provide ethernet cards as part of the standard package. You'd have to either pay them for it or buy/install one yourself.

As is usually the case, they'd probably charge you more if you buy a LAN card from them, but the benefit is usually that they'd install and configure it for you. I am not sure, however, if they cover warranty for their LAN Cards.

In any case, you'd probably want to consider buying and installing your own LAN card. LAN Cards usually range from P300-P5000, depending on the brand, model, and feature set.

If you do decide to buy your own LAN card, get one that's reliable and preferably recent. The 3Com/Intel/Linksys cards are [/i]really[/i] good, but they're really pricey as well. If your budget is P500, you may want to settle for either the Realtek 8139-based models (such as the Planet ENW-8300), or those of CNet Pro200, A/Open 10/100, or D-Link.

If you can, go for the 10/100-mbps models. These are speed ratings of how fast your network card can perform -- much in the same way modems were rated in kbps. The / indicates that the network card can operate in either speed.

However, if PLDT's LAN Card is priced similarly, you might want to buy it from them instead so that you can have them install it for you. Just remember, however, that they might charge you by the hour, so be sure to get that clear beforehand. :)

[ginoledesma]

On how to install it -- well, that's not really a hard thing to do yourself, though. ;)

All you do is open up your computer (assuming its not one of those properietary designs that may make your life harder/easier) and look for slots. If you have a fairly recent PC, your motherboard may have only PCI and AGP slots. A PCI slot is more often than not colored white, but sometimes brown (although brown is more often than not used by AGP). Assuming that you bought a PCI card, simply plug it in. It should only go in one way -- with the metal faceplate part of the card facing outwards.

Take note, however, that you might need to take out the metal ... "thingie" thats part of your casing. Some PC casings have a design such that all you need to do is use a screwdriver to remove them. Others may require you to tear it off entirely.

Once that's done, turn your PC on and install the drivers. :)

Then wait for the PLDT tech guys to configure it as needed.

[Krakista]

Those 500 peso LAN cards will work but you must use the native drivers that come with the card. To paraphrase what the PLDT tech told me, mas maselan ang PPPoE. They will install a software to run your network on PPPoE. There is also a login process and you'll get only one IP address.

gino, tatlo na yata ang recently opened threads on PLDT DSL, you might have to merge them.

[ginoledesma]

Hehehe... I was just about to. :)

[ginoledesma]

Originally posted by Peppertank
I am just wondering why should we be afraid of letting PLDT know who we are when we complain? We talk about a lot of things online and yet we don't want to be identified, so we can be helped with our problems.

...

It's the same thing with PLDT. We complain and get help.

I'm sure they're concerned with their customers. And what with DSL hype booming, they'd probably want to retain their customers.

[ginoledesma]

Originally posted by xyz123
to paolo's point on the yahoogroups for pldtdsl users - i went to it and i felt it was asking too much information than what i cared to give. so, i didnt register, yet.

also, it appears you could view a list of users/subscribers and email addresses which i thought was unusual. i actually don't want my name and email address for public view. and hey, this kind of data base is great for use by marketing prefessionals.

which leads me to ask : WONDER WHY PLDTDSL DOES NOT PUT UP SUCH A GROUP.


Interesting indeed. Usually groups like these should hide email addresses. Yahoo! Groups' email address "censoring" isn't really enough, especially when it doesn't really hide your name.


one there to help you and they seem not to care. i was actually told by a help desk person that they're only concerned with the conection, not the software.


As I work for a division that also provides similar service (we connect PCs to the network for Internet access), I can relate to the experience from both the user and techie's point of view -- in this case, from both the subscriber's and PLDT's point of view.

PLDT should be obligated to ironing out their customer's problems because they are paid to do so. The support team is paid to do that, and they should do it as such. The myDSL package should consist of both hardware and software support.

It would also help, however, if they "brief" their new subscribers on common troubleshooting steps, and preferrably a document/manual as well on FAQs, troubleshooting steps, etc. That way, they'd probably be able to "filter" out some calls.

[Pao|o]

Maybe you should merge them all to the first 2 comprehensive PLDT DSL threads on PEx.... ;)

[xyz123]

gino's "manual" something written idea is a good idea. am sure it would automatically reduce number of callers to their help desk.

GOOD NEWS (very tiny good news) - i called 177 this monring - the guy who answered actually attempted to help me. this didnt happen before! they used to just say, "we will check your connection sir", "i'll ask someone to call you" or "we'll send someone there" which of course does not happen.

had probs on slow opening of ANY website. looked at details - was not transmitting or recieving. all the help desk guy did was do the ping thing. great help that was. but its ok now - on its own.

spotty talaga ang performance!

[a_o_s]

Try using those 3com 100mbps cards, they dont need that much configuration and the driver comes with the card, all you need is the installation cd of winXX.

Then go to control panel, double click the network icon and search for the TCP/IP properties of that card. Make sure that it is configured as "obtrain ip address from a server" or "server assigned ip address" then check the gateway and make sure that there isnt anything on the box.

If PLDT DSL is the only internet connection you have, ask for their DNS and have it statically configured. It helps for faster URL resolution to its ip address.

- my two cents worth

[xyz123]

am finding myself to have to keep on refreshing the browser. after the web page has been launched, after a few seconds, i am unable to click on anything on the site. to be able to click on anything, i need to refresh the browser. its irritating that i need to this so often.

any ideas on what problem is and/or solutions? is it my PC or PLDTmydsl?

help please.

[skyme]

hmmmmm bakit yung sa Messages section ng dsl ko laging may lumalabas na Admin message? tapos minsan ayaw magbrowse?

[xyz123]

meron ding admin message that appears with me on lower portion of the dialogue box. but it goes on to open the (darn) pldt website (that does nothing for me).

what mean ayaw mag-browse? we might be having same problem refer to my previous post.

service improved with me when they changed the modem/bridge to Nokia M5122.

[a_o_s]

inquire about the dns and configure it statically on your PC

[skyme]

hmmmmm I got it to work.... pero dun sa advanced section niya sa MEssages may lumalabas pa rin na Admin message ... kakainis na ....

[skyme]

Ok i got it to work every computer accessed the internet. But the next day when the server was turned on the server can't connect it to the internet again. What do you guys think is the problem here?

[UnSub]

Skyme!

I wonder if your internet server is properly receiving the configuration information from the PLDT servers on boot-up. Could you post the ip configuration on boot-up here?

(Run "ipconfig /all /batch <savefile>" and post the savefile's content here.)

[skyme]

Anyway I reconfigured it again and it seemed to work properly now..... hmmmmmm

anyway here's the ipconfig

Windows IP Configuration

Host Name . . . . . . . . . : SERVER
DNS Servers . . . . . . . . : 203.172.11.21
210.14.5.3
Node Type . . . . . . . . . : Broadcast
NetBIOS Scope ID. . . . . . :
IP Routing Enabled. . . . . : Yes
WINS Proxy Enabled. . . . . : No
NetBIOS Resolution Uses DNS : No

0 Ethernet adapter :

Description . . . . . . . . : Realtek 8139-series PCI NIC
Physical Address. . . . . . : 00-30-4F-10-31-A3
DHCP Enabled. . . . . . . . : No
IP Address. . . . . . . . . : 192.168.0.1
Subnet Mask . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . :
Primary WINS Server . . . . :
Secondary WINS Server . . . :
Lease Obtained. . . . . . . :
Lease Expires . . . . . . . :

1 Ethernet adapter :

Description . . . . . . . . : Realtek 8139-series PCI NIC
Physical Address. . . . . . : 00-30-4F-10-0E-C6
DHCP Enabled. . . . . . . . : Yes
IP Address. . . . . . . . . : 169.254.135.11
Subnet Mask . . . . . . . . : 255.255.0.0
Default Gateway . . . . . . :
DHCP Server . . . . . . . . : 255.255.255.255
Primary WINS Server . . . . :
Secondary WINS Server . . . :
Lease Obtained. . . . . . . : 08 13 01 5:16:13 PM
Lease Expires . . . . . . . :

2 Ethernet adapter :

Description . . . . . . . . : NTS PPPoE Adapter
Physical Address. . . . . . : 44-45-53-54-77-77
DHCP Enabled. . . . . . . . : Yes
IP Address. . . . . . . . . : 202.57.120.22
Subnet Mask . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . : 202.57.120.22
DHCP Server . . . . . . . . : 255.255.255.255
Primary WINS Server . . . . :
Secondary WINS Server . . . :
Lease Obtained. . . . . . . :
Lease Expires . . . . . . . :

[shark]

Just got a question on speed comparison..and price...
To those current users of PLDT's MyDSL what is you max download speed(actual please). I got a Broadband/DSL connection 3MB/s download speed. The fastest download speed i got is 2.1 MB/s from an ftp site in the US and usually about 1.4 MB/s from regular http sites asia etc....excluding Phil. sites which usually is around 300 to 400KBps max....
pero nasa HK ako... my connection costs about 1,200 PHP /month Unlimited usage.

[benjiep]

Originally posted by shark
Just got a question on speed comparison..and price...
To those current users of PLDT's MyDSL what is you max download speed(actual please). I got a Broadband/DSL connection 3MB/s download speed. The fastest download speed i got is 2.1 MB/s from an ftp site in the US and usually about 1.4 MB/s from regular http sites asia etc....excluding Phil. sites which usually is around 300 to 400KBps max....
pero nasa HK ako... my connection costs about 1,200 PHP /month Unlimited usage.

A-ha, you're privileged with real broadband access, >400Kbps. Infocom DSL users in the Phils are lucky to get >180Kbps (burst) from known US sites even on the 256Kbps service. Unless they're downloading common files cached via info.com's proxy servers or else squid/akamai-type content delivery.

On info.com's Small Biz DSL at our neighboring office, I see between 60-180Kbps on clean lines, which is about 90Kbps avg, when bandwidth testing from various tool sites. This narrowband service costs Php 9,000+/month mainly because it's a business address = can pay more = PLDT profit-support strategy.

Whereas NOW subscribers (infocom's shared-IP-over-cable segments) can see 60-110Kbps while paying only Php 2500/month. Maybe because they're "just" residential users = uncongested shared links fow now = lucky them.

[ginoledesma]

I've a question: does PLDT proxy connections further upstream?

[xyz123]

is there no governement agency that determines what isps claim to be the performance of their service?

looks like to me many isps here over-state the speed of their service.

[xyz123]

now techies at pldt admit theyre bandwidth is not enough for their sunscribers! and that is the reason why i have been getting slower than dial-up speeds on whats is supposed to be dsl. grrrr

[Pao|o]

Discuss, rant or b!tch about the service here.

These are all the threads that were started about the service. So check em out cause they might even answer some of your questions.

In no particular order...

PLDTDSL admits they cant deliver commited service quality (http://www.pinoyexchange.com/forums/showthread.php3?s=&threadid=56985&highlight=pldt+dsl)
Discussion concerning issues caused by PLDT's upgrading

Talk about Bandwidth/Broadband/ISP speed here (http://www.pinoyexchange.com/forums/showthread.php3?s=&threadid=14084&highlight=pldt+dsl
)
Insiders perspective on ISPs and issues they have/must face in the Philippines.

PLDT myDSL: Questions & Answers
(http://www.pinoyexchange.com/forums/showthread.php3?s=&threadid=53879&highlight=pldt+dsl
)Something bugging you? This might have your answer.

PLDT DSL Ballistics Report...
(http://www.pinoyexchange.com/forums/showthread.php3?s=&threadid=38771&highlight=pldt+dsl)Everything you want to know about PLDT's DSL service.

pldt dsl - some tips (http://www.pinoyexchange.com/forums/showthread.php3?s=&threadid=49947&highlight=pldt+dsl)
Tips and tricks to DSL.

PLDT DSL Service Report... (http://www.pinoyexchange.com/forums/showthread.php3?s=&threadid=39117&highlight=pldt+dsl
)
A subscriber's story on applying for PLDT DSL.

Please recommend a network card
(http://www.pinoyexchange.com/forums/showthread.php3?s=&threadid=39906&highlight=pldt+dsl)Hardware requirements needed for DSL.

The End of the WWWorld as we know it. (http://www.pinoyexchange.com/forums/showthread.php3?s=&threadid=40502&highlight=pldt+dsl)
Sociological and economical effects of broadband.

56k vs. cable vs DSL (http://www.pinoyexchange.com/forums/showthread.php3?s=&threadid=39314&highlight=pldt+dsl)
A breakdown on the merits and demerits on each Internet access scheme.

I hope this helps in people interested in the service and those who are in the service.

[Pao|o]

MANILA, PHILIPPINES | Thursday, August 30, 2001

PLDT to upgrade DSL service

The Philippine Long Distance Telephone Company (PLDT) will upgrade its digital subscriber line (DSL) to respond to the dramatic uptake of the high-speed Internet service, PLDT president and chief executive officer Manuel V. Pangilinan said in a press interview.

"We did not anticipate the (high) level of demand for the service," said Mr. Pangilinan about the firm's DSL service which currently has about 3,000 home and corporate subscribers.

DSL is a technology that uses the regular telephone lines to transmit large volumes of data at a very high speed. It delivers high-bandwidth information to homes and small businesses over ordinary copper telephone lines.

Mr. Pangilinan said PLDT will add more IP addresses for DSL connection and will improve its broadband infrastructure facilities. The unexpected upsurge in the number of clients has affected the quality of the service. He said there is a bottleneck when connecting to international leased lines, which comprises about 90% of Internet activity in the country.

Meanwhile, Ariel Roda, chief of Internet subsidiary ePLDT, also said the company is also mindful about the concern of Internet service providers that the company's DSL service is giving the local ISPs unfair competition. He said the company is open to dialogue with them so that all parties could have a more equitable share of the market.

Mr. Roda also noted that the company is open to allowing ISPs to become PLDT's reseller of the service but said the specific details have yet to be finalized by the business group in charge of DSL.

The Philippine Internet Service Organization, a group of ISPs, earlier raised concern that PLDT's DSL service poses as unfair competition to the local Internet providers since they could not offer the same bandwidth connection at the cost that the firm is offering to its subscribers. The DSL connection for home subscribers cost over 2,000 Philippine pesos (about US$39).

PLDT is the dominant carrier in the country.

PLDT's DSL service can provide home users dedicated access to the Internet at up to 140 times faster than the ordinary dial-up connection. The service makes downloading of audio/video-on-demand and large data faster and smoother. It is currently being offered in selected areas in Metro Manila which include Makati, Ortigas, Greenhills and Alabang, Muntinlupa.

Source: http://www.itmatters.com.ph/news/news_08302001b.html

[mamangbumbero]

Their network chokes at 3000 users? Geez.

PLDT should really open up their DSL lines to other ISP. Make the other ISPs provide the IP stack to DSL customers.

[Pao|o]

I recall someone mentioning that PLDT has a quarter of a million IP addresses to play with.

Bandwidth's better now than yesterday... am getting 11-30KB/s.

[arcie]

Originally posted by Pao|o
Take for example my case. PLDT states that you have to live within 4KM worth of copperwire away from the CO. According to the PLDT technicians I didn't qualify cause I lived over the limit but thanks to a neighbor I still got my connection. My neighbor requested for a node connected via fiberoptic which I live under a kilometer away from.


Wow! Your neighbor must be rich. I mean truly rich. Because additional multiplex equipments were needed on both ends of the fiberoptic cable before the node can access the C.O. Also, does PLDT now provide fiberoptic cable connections to residential subscribers? Please update me, Paolo. I may have been absent for too long.

[Pao|o]

Nope it aint. People here value their Internet. :)

[cyberredz]

there you go, nakapag-post din ako. im a newbie in this forum.

i'd like to discuss about that PLDT topic.

i doubt if PLDT would allow installing an expensive equipment in a residential area, unless the area has a high demand for voice/data enough to justify installing the equipment.

In most buildings (corporate, hotels) this is the case. Both PLDT and the building owner agrees on installing a DLC cabinet at the basement of the building. On this cabinet, smaller equipment like DSLAM (used in provisioning DSL) are put in place.
from the cabinet, a fiber optic cable is laid and connects it to the neareast Central Office.


By the way, PLDT's equipment doesn't choke when the DSL line reaches 3000 lines.
on the above email, PLDT didn't expect the demand for the broadband such as DSL.
in a typical area, it is hard to predict the no of users who would subscribe for DSL. Some areas demand for few (such as 2 or 4 subcribers only) and installing an equipment near the place (DSLAMs) isn't justifiable enough.

[FLiPz]

elo ppol!

*** are the things that i would do in my computer?

i jaz got My-DSL-Pro yesterday...

is there any program like firewall or cuteftp should i install?

any suggestion?

[Pao|o]

So that means the neighbor who ordered it must be rich. Lucky me...

Originally posted by cyberredz
there you go, nakapag-post din ako. im a newbie in this forum.

i'd like to discuss about that PLDT topic.

i doubt if PLDT would allow installing an expensive equipment in a residential area, unless the area has a high demand for voice/data enough to justify installing the equipment.

In most buildings (corporate, hotels) this is the case. Both PLDT and the building owner agrees on installing a DLC cabinet at the basement of the building. On this cabinet, smaller equipment like DSLAM (used in provisioning DSL) are put in place.
from the cabinet, a fiber optic cable is laid and connects it to the neareast Central Office.


By the way, PLDT's equipment doesn't choke when the DSL line reaches 3000 lines.
on the above email, PLDT didn't expect the demand for the broadband such as DSL.
in a typical area, it is hard to predict the no of users who would subscribe for DSL. Some areas demand for few (such as 2 or 4 subcribers only) and installing an equipment near the place (DSLAMs) isn't justifiable enough.

[xyz123]

flipz - how is your mydsl pro doing? as promised be in speed?

i have personal and would like to upgrade once they get it right in my area. have been getting slower that dial up. grrrrr

[FLiPz]

xyz123...mejo ok ** sa area nmen sa binondo.

[xyz123]

from pldt :

PLDT
The Power of Convergence

3 September 2001



Dear Valued Subscriber,

We would like to apologize for the slowdown and access problems experienced with our DSL service the past two weeks. This was due to the unexpected rapid increase in our subscriber base last month which resulted in the full utilization of our existing bandwidth.

Our engineers have worked full-time on fixing the aforementioned problems and as of Aug. 31, 2001 we were able to activate additional bandwidth to solve the problem. To date, we are fine-tuning all network points and configurations to ensure that network slowdown does not happen again. Furthermore, we are also fast-tracking our other bandwidth and network expansion projects for this year.

We sincerely regret the inconvenience this has caused and please accept our apologies through a 50% rebate on your monthly service fee which will be reflected in your October 2001 myDSL billing statement.

We would also like to reassure you that, PLDT's top management is directly involved and has given top priority to the DSL project. Thank you for bearing with us and rest assured, we are committed to providing you with only the best broadband quality of service and internet access speeds in the Philippines.

If you have any other concerns or suggestions by which we can be of assistance or further improve our DSL service, pls. email us at mydsl@pldt.com.ph or call us at 171.


Respectfully yours,




CLARO P. RAMIREZ
Senior Vice President
PLDT GMM Retail Business Group

[zimdude]

Like Pacific:

http://www.inq7.net/inf/2001/sep/08/text/inf_2-1-p.htm

Pacific Internet eyes
partnership with PLDT
By Abigail L. Ho
Inquirer News Service

PACIFIC Internet, the country’s leading Internet service provider, is considering broadband service reselling deals with some of the country’s telecommunications companies, including Philippine Long Distance Telephone Co.

"We’re talking to PLDT to resell ADSL (asymmetric digital subscriber line) services," Pacific Internet Singapore chief executive officer Tan Tong Hai said in a news briefing Thursday.

[xyz123]

i dont know how pldt dsl can take in a partner or even more subscribers when they can't even give the service theirs subs have paod for at the moment. pldtdsl should in fact STOP getting new subscribers until they are able to provide CURRENT subs the service they deserve.

although different owners and officers now, do you remember how pldt behave previously? pldt actually kept the philippines in the dark ages in terms of number of lines available and quality of service for MANY DECADES while they raked in profits. it looked like they intentionally DID NOT expand number of lines available to subs. would they behave differently now? it looks like not - based on this dsl experience with them.

[zimdude]

I think the Pacific Internet setup will make use of Pacific's Internet bandwidth and PLDT's physical infrastructure. So, it won't be PLDT's Internet bandwidth which seems to be the one congested right now.

[zimdude]

PLDT acting on DSL woes but clients unappeased (http://www.itnetcentral.com/article.asp?id=5416&leveli=0&info=home)

by Geoffrey P. Ramos, Senior Writer;
Computerworld Philippines

AN apologetic Philippine Long Distance Telephone Company (PLDT) is offering subscribers of its myDSL Internet service a 50% rebate due to the company's recent network congestion troubles that cut off most of its users from the service.

The rebate came after PLDT was flooded by complaints from angry subscribers who could not connect to the company's network and suffered slow download speeds.

[ginoledesma]

Does PLDT offer QoS to their subscribers (to business packages at least)? I'm really curious as to how much outgoing bandwidth they give to their entire residential subscribers.

[KuyaDanny]

I am unable to access PinoyExchange when connected via myDSL. If connected via dialup (three different ISPs), PinoyExchange is fine. This started about two days ago.

Ami I the only myDSL user with this problem?

[zimdude]

Yes, I've heard that the PLDT IP network (such as DSL and Infocom dialup) couldn't access PEx. I have no idea why as I don't know who runs the PLDT IP network.

[Pao|o]

Maybe PLDT's network upgrading mocked up it's connection to sites like PEx.

[xyz123]

pldt dsl is a complete joke. they have not delivered even 1/2 of what their customers are paying for. and they can't even tell you what is wrong (177) and when they will deliver what they commited they would.

[zimdude]

If PLDT, who owns the local loops, and controls much of the international connections of the country, can't do well operating DSL, who can?

[ginoledesma]

PEx's recent slow down was due to moving hosts (same provider, different IP). Hopefully the DNS has propagated the new number already.

As for 177, I think its good that they say nothing at all rather than misinform their customers. After all, I think head management isn't telling their support personnel as to what exactly the problem is.

[xyz123]

let's put it this way - am willing to put in all my lifetime savings (its nor much but you get the message) to set up an honest to goodness dsl service in the country. i think pldt is not just not serious enough on this. and unfortunately there are very few telco companies here unlike in the US.

separate topic - i think the goverment should completely deregulate the industry - breakdown geographic limitations that the law stipulates.

i also don't think its wise that 177 know every detail but their performance is pathetic, here are samples :

> sir we've had many calls on slow donwloads, we will call corporate to find out why. corporate has not told us anything.

- why cant corporate be more "proactive" and tell 177 of problems. its funny that they find out problems from subs and not from themselves. am sure they HAVE a schedule of work they do on their network.

> bec of problems i have encountered, i have learned of several numbers to call in pldt and i tell you each of them say different things on what is happening.

pldtdsl sorely does not know the meaning of "customer service" or "customer help desk".

[Saikee]

so is this recent mess is simply a minor setback or is it a very BAD thing?

[neilq]

this actually surprised me a lot. pldt has the resources to bring a good dsl service - i.e., they have the capital and the basic infrastructure. but of course, in order to support adsl (whatever variant dmt/g.lite, etc.), everything needs to be managed properly.

whoever were their consultants should be fired for incompetence. :D

or (playing devil's advocate), are they intentionally making their dsl service bad so it won't eat up their fixed line business for those businesses looking for cheaper alternatives?

but from experience, it can really give you monumental headaches to manage the broadband service.

[xyz123]

they have commited what i think is a very fundamental business error - under-estimating the market! it looked liked they assumed they will get fewer than 3,000 subs! thats whammy 1.

whammy 2 is that they even advertised the service when they knew full well (i suppose they did) that they have limited bandwidth/capacity. they wasted their money on advertising.

whammy 3 - their taking their sweet time to fix the problem. makes them look like they don't really cre about their customers.

whamy 4 - they set up the service without thinking through and setting up a decent/basic office/customer support organization. everyone in their fronline team were under-trained.

[sachiel]

Do you really think that pldt's DSL is considered DSL? I am a subscriber and I didn't expect DSL to be slower than cable. My friend says that the 128kbps package of pldt is only the speed of ISDN. the minimum should be 256kbps.

I was very enthusiastic when i got my dsl and a great disappointment followed afterwards. I can't even play well in pinoybattle.net and my ping is higher than dial ups.

I have no choice but to wait for one year to unsubscribe. i may get destiny cable instead since my friends says that they were able to reach 100kbytes/s. In dsl, the bandwidth is the same throughout the day. Good because it's constant, bad because it's extremely slow. My priority is speed so i see the bad side of it.

IMO, i don't get my money's worth with it.

[zimdude]

I just wonder - with all the complaints about PLDT DSL here and in various mailing lists, I wonder why no one is defending PLDT's side or explaining... :|

[sachiel]

I've done a lot of research about dsl on the internet lately and so far i've increased my bandwidth to about 200kbps(tested at www.dslreports.com). Tweaks should be made on the registry mainly the RWIN.

I am happy about the results i obtained and i'm trying if i can increase the bandwidth to 256kbps. I subscribed the personal dsl and so far the average is about 20Kb/s after tweaking.

For those who own the professional dsl, what's the max bandwidth that you were able to obtain by tweaking?

[Pao|o]

Like everything new one should expect kinks and problems to crop up with pioneering service.

Compared to alternatives like Dialup, Cable, etc. DSL still offers the best value for money for me.

How can any business not underestimate the demand? We're experiencing economic hardships that's causing lots of organizations and individuals to be more miserly. The proliferation of pre-paid Internet cards proves this. These things cost lower than the 2000+ being charged for DSL!

It may not be as fast as those in industrialized nations.

It also might not be as romanticed as most ppl think.

But at least I can still use my phone while online, the service is backed by big money and a CEO that's more customer-oriented than his predecessor and others in the ISP industry. You can't say that about Dialups and Cable companies like Destiny that have pending cases with the Department of Trade and Industry.

Give it time and we'll see who'll be smoking whom. ;)

[xyz123]

let me put it another way - what do you think will happen if i forget to pay my pldt phone bill? or pay less than what is in my bill? i'll bet pldt will cut my phone line.

why shouldn't pldt dsl subs feel cheated? pldtt dsl subs are paying full AND not getting what they paid for. is that fair?

at minimum, pldt subs should be given rebates equivalent to what subs are not getting.

and doesnt honesty and full disclosure mean anything to philippine business? pldt need to come clean and tell its paying customers what they have and what they dont have and WHEN will they finally deliver.

there should be a law punishing busness for not delivering what they promise to give.

[Pao|o]

PLDT's is taking 50% off the bills of their subscribers. You should check your mail once in awhile.

The PLDT conspiracy theories are so passe. There's a new corporate culture within this telco. It'll take time to spread to every nook and crany. They're more customer centered now as to yesteryear's tyrant-centeric.

If people are not satisfied with the service I suggest they do the following:

Unsubscribe from the service or
lodge a complaint with DTI


Either way you should read your User Agreement as to the limitations of the service.

[xyz123]

i dont know what tiyu are getting at re : conspiracy theory and it being passe.

what i do know is that these are real complaints and there are many who have complained as well. so its not pase - the complaints as well. conspiracy? where is that coming from?

there are also yahoo groups complainging about the same thing. i also have at least 3 emails from pldt admitting to the problem.

these are not imagined complaints, neither is it a theory or conspiracy. dont try to be cute.

[sachiel]

I guess the best way for DSL to improve in the Philippines is to have more competition. As far as I know, only pldt and zpdee offers dsl for residents. i'm not sure if Globe already offers dsl for residents. I believe this is the best way to improve performance and reduce subscription costs.

The government should also support improve our infrastructure. That's one thing that hinders our competitiveness with other countries like singapore and india.

[Pao|o]

Spreading inaccurate and misleading information based on personal suspicion is passe. The fact that PLDT isn't giving rebates (the 50% off the tab) is one. The other would be ignorance as to what you agreed to is another.

Granted there are a lot of complaints about the lack of adequate bandwidth but at least now the service is far better than when it would be almost imposible to even authenticate on the server. It'll take time to solve all of these ills but give PLDT a chance to expand and improve their network and bandwidth infrastructure. Unless of course you'd rather listen to a lot of people yammer about what's the IP address of the CS or Quake server, listen to more anti-PLDT rhetoric, see other people's chopped up desktops, people setting up FTP servers and trading pirated software.

Globe Telecom took a long time before their GSM network infrustructure was sufficiently capable to handle the sudden rise of it's subscriber base. You have to expect this from PLDT as well. If you're really impatient setup your own ISP.

Don't try to sound smart. Your capacity to spell bares this out. :)

BTW ZPDee isn't DSL and the goverment doesn't have the talent nor the funds to support most worthwhile endevours. They're more interested in pleasing the American Goverment.

[xyz123]

its not spelling its typing - big difference.

you started to bring this thread on a low level by insulting the points raised as "conspiracy theory and passe" and belittling the complaints and pre-judging them as not true and rhetoric. the spelling comment is another example of what you started. (congratulations for being trivial)

they are real complaints. have some respect. youre still being cute and its not funny.

last point - you started this i didnt.

[xyz123]

meeting has been held between a group of subs and a pldt officer about bad pldtdsl service. minutes of the meeting posted here : http://groups.yahoo.com/group/ReklamoPLDT-DSL/messages

quoting the minutes on what pldt needs to fix and as complained about by the subs :

PRIORITY
1. slow speed
2. frequent disconnects
3. customer service/tech support

[sachiel]

PLDT has learned a lot from this experience and i'm sure they will be able to come up with a better solution to satisfy subcribers.

I'm sure next year, they will be able to meet the demands for dsl in the philippines.

[sachiel]

hmmm. whenever i test my speed on dslreports.com, my upload speed is always faster than download. i'm reaching about 42kbps download and 600+kbps upload. wierd don't you think?

[Pao|o]

You're right it's not your spelling but your English.

Try to think and edit your post to be a bit more clear and precise as to what you want to say.

It was your spreading misinformation that brought down the level of this thread to just spreading of childish paranoid ramblings. Try reading through your various posts that either contradicts itself or dwells too much with ancient history. The PLDT of decades ago is different to the PLDT of today. Today's PLDT is more concerned with marketshare, profit and customer satisfaction. It isn't a monopoly anymore but a big player in the field.

I'm not trivializing the issues that is plaguing the customers of PLDT because they are true and valid but as long as you take a pessimistic and paranoid view on PLDT's "inaction" and blunders then this thread becomes more of a joke. And that isn't funny.

I started this thread to unify what has become a fractured topic on the state of PLDT DSL in the country. I'm sorry if I hurt anyones feelings but like the saying goes "you can't make an omelet without breaking a few eggs". This is the last I'll be posting/commenting about this matter. If anyone chooses to act in this very negative manner then it's their right.

I'm glad people like sachiel's taking a more pragmatic approach to this. Kinks and screwups are normal and should be expected from a first year of service. If they're still acting this way after 2-3 years after the first problems appeared then we should complain and kick the crap out of PLDT. Until then be patient. Great things comes to those who wait. :)

[sachiel]

I appreciate that Paolo. Oh, when did pldt started their dsl service? I didn't know that it's their first year. I guess i did misunderstand the situation.

my downloads are now limited to 12KB/s. i'll just have to wait after october 23 if speeds will be faster by then. i don't know if other subs also experience the slow down.

I'm also happy that pldt finally has their own dedicated server of counter strike. the speed is pretty much like LAN so it's fast.(but my record still sucks!):(

anyway, i'm happy to see that improvements in the service are being implemented and i really hope that they can offer a 512kbps package in the coming years.

[Pao|o]

They started advertising it last year but I was able to get it around Feb/March but the problems started cropping up after subscribers from the non-pilot areas started being included. Time was you could download at 200KB/sec. Oh well...

[Krakista]

Originally posted by sachiel
my downloads are now limited to 12KB/s. i'll just have to wait after october 23 if speeds will be faster by then. i don't know if other subs also experience the slow down.
Broadband is DEAD!
and i really hope that they can offer a 512kbps package in the coming years. That certainly won't happen in the next few years, it's not viable.

Broadband will have to be redefined.

[sachiel]

200kb/s!!! that is fast! you're lucky that you were able to experience the good performance of dsl.

if broadband dies, what will replace it? and how come people still want to subscribe to cable and dsl if broadband is doom to failure?

well, 512kbps may not come very soon, but if other ISPs agree to support pldt and pldt gives them the techniques to dsl, it may be possible.

[Pao|o]

Broadband in the US is different from the one being offered here. PLDT already offers 512kbps but you'd end up paying a hell lot more than 10T.

[^^XTC®^^]

Hmm I'm no PLDT-DSLs subrscriber but I'd like to be one. I'm not sure though if they offer here in my place. Oh well. I'm kinda sick-and-tired of phoning their office since all I get is "crap", excuse the term, but literally, it's the usual "settle-with-what-we-say-and-wait-for-****-to-happen" things customer-relations people talk about. It's like these people have a script in front of them. Oh well.

[sachiel]

is the 512kbps offered for business or resident? with that price, i think it's for business use.

when i subscribed to mydsl, i filled out their application form on their website, then they called my house and asked for info. try filling out their form and see if they will call you up.

[Krakista]

Originally posted by sachiel
if broadband dies, what will replace it? and how come people still want to subscribe to cable and dsl if broadband is doom to failure? I am saying broadband is dead mainly because the performance of our DSL and cable don't live up to what is called broadband. Well, I did get 600kbps during the last Good Friday.

Didn't you hear about the demise of America's biggest broadband provider Excite@home? True broadband is simply not viable as of the moment especially with the current economic downturn.

[edge_]

how do you apply for myDSL? anong plan ang ok? I tried applying before and they said I have to wait for 2 weeks. After 2 MONTHS, i was able to find another ISP (easycall, which I hate now). What can I do to make my application process faster? thanks guys!

[Ouch]

Originally posted by edge_
how do you apply for myDSL? anong plan ang ok? I tried applying before and they said I have to wait for 2 weeks. After 2 MONTHS, i was able to find another ISP (easycall, which I hate now). What can I do to make my application process faster? thanks guys!

You may call 171 for the application and you can also check with them if its available in your area. Get the 256kbps if you're a heavy user since there's only a difference of 500 bucks from the 128kbps connection. I also waited for two months. Just keep following up your application at 171... bug them everyday if you really need to :beam:

[sachiel]

Originally posted by Krakista
I am saying broadband is dead mainly because the performance of our DSL and cable don't live up to what is called broadband. Well, I did get 600kbps during the last Good Friday.

Didn't you hear about the demise of America's biggest broadband provider Excite@home? True broadband is simply not viable as of the moment especially with the current economic downturn.


I guess broadband is still new in many countries as well so some companies fail. But i hope they learn from that lesson. I do admit that the performance of our DSL don't live up to its reputation, but it's not dead since it hasn't barely lived yet.

I heard in the news that since many people are afraid of travelling already, some countries are resorting to video conferencing. This may be a good opportunity to improve broadband implementation and techniques.

[revona]

may mga FTP sites ba kayo MGA MyDSL Peeps?? P2P naman tayo...para di sayang sa oras....internal traffic para mabilis!

try out ftp://lumpia.d2g.com

most of the time my site is up :)

[Pao|o]

chong I cant upload the VCD... txt me a l/p

if you're wondering who I am check out my avatar. ;)

[Ouch]

Originally posted by revona
may mga FTP sites ba kayo MGA MyDSL Peeps?? P2P naman tayo...para di sayang sa oras....internal traffic para mabilis!

try out ftp://lumpia.d2g.com

most of the time my site is up :)

Hey! I have one :)
PM me so I can have it running

[sachiel]

Telecoms in the US are going bankrupt. Read this article:
http://money.cnn.com/2001/10/22/techinvestor/techinvestor/

I'm not sure if we're lucky or that US just have too many Telecom providers.

[benjiep]

Originally posted by Krakista

Broadband is DEAD!
That certainly won't happen in the next few years, it's not viable...


Broadband is industry-defined as anything over 400kbps, averaged. What local DSL or cable-IP does in terms of Internet connectivity is just sub-ISDN at best, priced at expensive "broadband-kuno" rates. Typical PLDT World-Class strategy - over-hype and over-charge, then under-deliver. Remember the ongoing telecomm interconnection problems? Every single overcongested dial-up ISP you've ever used? "Circuits-are-Busy" phones during weekday hours?

Almost the only thing they do well is their billing system, and their cutesy ads. PLDT is run by marketers and financiers, not utilities-are-public-services types. Try not too expect too much from them, and you won't be too disappointed. (BTW, this applies to Globe as well)

[shark]

YES THAT SITE WAS REALLY NICE HEHEHE...

from an initial of 454 kbps download naging 924 kbps. Angaling ng recomendations niya eto ngayon stats ng connection ko..but I cant seem to tweak my timestamp on/off using DRTCP. Palaging Off daw.

download «924 kbps
upload «611 kbps

sa Symantec.com online test naman ay

File Size: 600.005 KB
Time Elapsed: 2.53 seconds
--------------------------------------------------------------------------------
1.853 Mbps
(237.16 KBps)

Cable is basically faster than DSL dito sa HK pero depends on the number of subscribers in the area...

[Pao|o]

Has anyone tried using 2 different accounts on a single modem? I've tried it and I can't seem to get it to work. :(

[shark]

Originally posted by Pao|o
Has anyone tried using 2 different accounts on a single modem? I've tried it and I can't seem to get it to work. :(


Ive heard of multiple connections using one account......never heard of a single modem that can use multiple accounts ......pag nagawa mo yan pwede ka nang maging next Bill gates ....

:o :p :p :o

[Pao|o]

Originally posted by shark



Ive heard of multiple connections using one account......never heard of a single modem that can use multiple accounts ......pag nagawa mo yan pwede ka nang maging next Bill gates ....

:o :p :p :o

The ADSL bridge that PLDT gave me has 4 ports all of which has a computer connected. I have one account here and another one at work. Seeming the one at work's used only during office hours. I'm thinking if I could use it at home when it isn't used in effect having two connections doubling my bandwidth.

[sachiel]

The ADSL bridge that PLDT gave me has 4 ports all of which has a computer connected. I have one account here and another one at work. Seeming the one at work's used only during office hours. I'm thinking if I could use it at home when it isn't used in effect having two connections doubling my bandwidth.


Di ba kaya? If it's logical to have two accounts on one DSL line, then I'm sure it's possible. But if only one account is allowed in one DSL line, baka pwede i-share yun bandwidth sa ibang pc.

[sachiel]

I just want to ask professional subs of dsl, is it worth it to upgrade to professional? I subscribed to personal and for some reason, PLDT's limited their bandwidth for personal. I was getting an average of 20Kb\s for the first month, after that i'm only getting an average of 13Kb\s(even after tweaking). I don't know if there are too many users right now or pldt just put a cap on the bandwidth. Did something like this happen to professional subscribers?

Thanks.

[xyz123]

this has happened to many subscribers. in fact, a group of subscribers have banded together to take it up with pldt. the main complaints are slow speed, in most times 0 to slower than dial-up, frequent disconnections and lousy customer service.

they have been meeting with pldt and pldt has made promises to take action. they have added bandwidth just recently but the subs continue to compalin about slow speed.

check out these yahoo groups :

http://groups.yahoo.com/group/pldt-dsl
http://groups.yahoo.com/group/ReklamoPLDT-DSL

these are made up of mydsl subs who exchange info. you will also get a history of what has happend so far. and the history of how bad the service is. there are a couple of pldtdsl folks who are part of the group/respond to complaints. will give you an idea how pldt treats its customers.

one thing is clear they have not delivered on : "140x faster than dial-up", "streaming", "128/256" all of that "24/7". sabi ng pldt, its subs misunderstood these promises daw.

check it out or join the group even.

[Pao|o]

Originally posted by sachiel
I just want to ask professional subs of dsl, is it worth it to upgrade to professional? I subscribed to personal and for some reason, PLDT's limited their bandwidth for personal. I was getting an average of 20Kb\s for the first month, after that i'm only getting an average of 13Kb\s(even after tweaking). I don't know if there are too many users right now or pldt just put a cap on the bandwidth. Did something like this happen to professional subscribers?

Thanks.

I'm a Pro subscriber and I get downloads of 28-33KB/s everytime and everytime. I get to upload files on 100KB/s ave and peaked at 148KB/s. The extra PhP500 a month's worth it.

From what you've described you're getting what you've paid for. Personal subscribers are allocated 128kbps downloads and 64kbps downloads. Getting an ave of 13KB/s is the max you'll get. They must have given you 20KB/s temporarily to just test your line.

During the first week I got DSL I averaged 200KB/s downloads. Then I dropped to an ave of 26KB/s.

Most of the time DSL doesnt reach it's full potential cause you either live too far, there's electromagnetic interferance or you're home's wiring sucks. So before calling havoc check these things out.

The service has improved since mid-year and I'd advice anyone to get it.

[sachiel]

malaki rin pala yun difference ng bagsak ng bandwidth. I guess that's how it is.

how come our uploads speed are higher than our download speeds? Is it because the one who's getting from our pc has a faster connection?

I guess i'll just stick around with personal. Medyo maliit lang difference ng download speed with professional(for me that is). If 13Kb/s is also the average bandwidth of other personal subs, then i don't need to complain(let them do the complaining:D).

Thanks for the info Paolo. Just tell me if there are any improvements on professional.

[Pao|o]

Originally posted by sachiel
malaki rin pala yun difference ng bagsak ng bandwidth. I guess that's how it is.

how come our uploads speed are higher than our download speeds? Is it because the one who's getting from our pc has a faster connection?

I guess i'll just stick around with personal. Medyo maliit lang difference ng download speed with professional(for me that is). If 13Kb/s is also the average bandwidth of other personal subs, then i don't need to complain(let them do the complaining:D).

Thanks for the info Paolo. Just tell me if there are any improvements on professional.

They just jacked it up to test if my line's capable of sustaining such a speed. I guess the reason our uploads are so great's cause we aren't capped or the sysadmin of PLDT's lazy.

I just wish that localized Internet traffic has no caps so peer to peer file transfers would rock. :)

[sachiel]

Maybe pldt wants to download stuffs from our computers so they don't want to put a cap on our upload:).

Are you referring to ftp connections? May cap ba nilalagay doon?

[Pao|o]

It looks like PLDT DSL's international gateway's down. I hate this very much!

[Al_Amir]

**** down nga kaninang umaga pa hanggang ngayon, 5:45! Grabe na sila!

[sachiel]

Yeah, that's why people are playing cs at those times.:D

They should inform us on our emails regarding this issue.

[mastercat]

all i can say about PLDT's DSL is that it truly sucks.

i've susbscribed just a few months ago and i have yet to go a week without cursing DSL or calling up 173. and it's only getting worse.

it's outright thievery what they're doing, making us pay for a service they're not delivering!

originally posted by xyz123 one thing is clear they have not delivered on : "140x faster than dial-up", "streaming", "128/256" all of that "24/7".

got that right!

originally posted by Pao|o Most of the time DSL doesnt reach it's full potential cause you either live too far, there's electromagnetic interferance or you're home's wiring sucks. So before calling havoc check these things out.

how can i find out about this? PLDT-DSL customer service people seem to be even more clueless than i am.

[mastercat]

all i can say about PLDT's DSL is that it truly sucks.

i've susbscribed just a few months ago and i have yet to go a week without cursing DSL or calling up 173. and it's only getting worse.

it's outright thievery what they're doing, making us pay for a service they're not delivering!

originally posted by xyz123 one thing is clear they have not delivered on : "140x faster than dial-up", "streaming", "128/256" all of that "24/7".

got that right!

originally posted by Pao|o Most of the time DSL doesnt reach it's full potential cause you either live too far, there's electromagnetic interferance or you're home's wiring sucks. So before calling havoc check these things out.

how can i find out about this? PLDT-DSL customer service people seem to be even more clueless than i am.

[Pao|o]

Originally posted by mastercat
all i can say about PLDT's DSL is that it truly sucks.

i've susbscribed just a few months ago and i have yet to go a week without cursing DSL or calling up 173. and it's only getting worse.

it's outright thievery what they're doing, making us pay for a service they're not delivering!



got that right!



how can i find out about this? PLDT-DSL customer service people seem to be even more clueless than i am.

The claim of being 140X faster maybe interpretted by comparing the most expensive commercial package against a worse than 56K dialup connection. As far as I know the fastest xDSL connection is 40X faster than 56K.

You can find out if your connection sucks by asking someone knowledgable in electrical wiring systems (i.e. an Electrician) to check out your phoneline. He/She'll tell you if it's your place's wiring that is the issue.

If you want to know how far you are to PLDT's Central Office (CO) try measuring how far your place is to the first PLDT building in your area. This isn't full proof seeming the PLDT phoneline does not always go in a straight line from your DSL installation to the CO, follow the street or is the building housing the CO.

DSL may not be as good as people think it is but it is a hell a lot better than dialup or even cable.

[mastercat]

thanks, Pao|o! i'll ask aroun about the wiring thing.

although, i think that the problem is from PLDT's side (they've admitted as much).

the problem really isn't with DSL itself, it's with PLDT's service. the people at the help desk can't even tell me what's wrong or when connection can be restored. and to prove a point, i just got back online now after 2 days of no connection. even now, the connection is erratic. bummer.

[edge_]

I just had my pldt dsl account activated a few days ago. Gumana sha ng isang araw pero since may mga files sa windows na nabura ang mga service people nila, ininstall ng kapatid ko the next day. Tapos di na ulit gumagana ang account ko! Ayaw magconnect! sabi can't find gateway daw. grrrr... tapos ngayon hirap i-contact ang pldt, as usual. please help. anong problema kaya? thanks!

[Krakista]

This previous link might help --> Unified PLDT DSL thread (http://www.pinoyexchange.com/forums/showthread.php3?threadid=57438&)

BTW, please check your Private Message Box. :)

[Ouch]

Originally posted by edge_
I just had my pldt dsl account activated a few days ago. Gumana sha ng isang araw pero since may mga files sa windows na nabura ang mga service people nila, ininstall ng kapatid ko the next day. Tapos di na ulit gumagana ang account ko! Ayaw magconnect! sabi can't find gateway daw. grrrr... tapos ngayon hirap i-contact ang pldt, as usual. please help. anong problema kaya? thanks!

I have the enternet 300 program
completely uninstall everything and install enternet again
pm me if you want it :beam:

[abcxyz]

yes, uninstall and re-install enternet 300 that will work. if the pldt guys come over to your place, ask them to install a copy of the software into your hd.

also, when this happens to me, sometimes what i do (and this techie from 177 taught me this) is : i highlight "network neighborhood", right click properties, then click "ok".

i actually dont know what this does, am not a techie - but it works! can someone tell me what happens when i do that to network neighborhood and why it works?

[SuPeR_MaN]

Originally posted by edge_
I just had my pldt dsl account activated a few days ago. Gumana sha ng isang araw pero since may mga files sa windows na nabura ang mga service people nila, ininstall ng kapatid ko the next day. Tapos di na ulit gumagana ang account ko! Ayaw magconnect! sabi can't find gateway daw. grrrr... tapos ngayon hirap i-contact ang pldt, as usual. please help. anong problema kaya? thanks!

what files? baka mga dlls. if thats the case, it wont really run unless you uninstall and re-install the windows of your PC

[Ouch]

Originally posted by abcxyz
yes, uninstall and re-install enternet 300 that will work. if the pldt guys come over to your place, ask them to install a copy of the software into your hd.

also, when this happens to me, sometimes what i do (and this techie from 177 taught me this) is : i highlight "network neighborhood", right click properties, then click "ok".

i actually dont know what this does, am not a techie - but it works! can someone tell me what happens when i do that to network neighborhood and why it works?

When you right click the properties
of network neighborhood configuration
comes out right? Then? Hmm.. what do you mean
"it works"? Enternet 300 really has issues.
guys from pldt yahoo groups recommend
RASPPOE.

[abcxyz]

what i mean by it works is - i am able to log-in. that i dont anymore get the error message mentioned by edge "cant find gateway..."

after "configuration", i click "ok".

it does sound silly to me but who am i to question the 177 techies? all i know is when i do that, i am able to connect mydsl.

[edge_]

pldt called up today and i had my youngest bro listen to the instructions over the phone. :D Bobing talaga ako sa mga computer stuff eh :confused3:

still, i appreciate all your replies. Who knows, it might come useful again in the future. ;) Try ko rin gawin mg instructions na sinabi nyo.

Krakista: what about the thread? :sunnysmile:

[edge_]

Krakista: Yep, I'm Chinese. :)

[Krakista]

edge_, just check your PM again click the link to the thread. :)

[dafunk]

Edge_: saang part ka ng Greenhills? diba puro fiber optic na mga linya dyan?

[edge_]

dafunk: sa west. i believe so :)

Krakista: I already did. I'll try to post there sometime :)

Again, thanks for all the replies! sorry nagiging off-topic na.

[abcxyz]

am in san juan too. and i do know for a fact that many san juan subs have problems (slow speed).

what they do is disconnect from fiber optic then hook up to copper wire. thats what they did to my connection.

[longshot_21]

where can i purchase an installer with the enternet300 program? saan shop sa greenhills or near ortigas? original and fake is ok as long as it is working. i had to re-install my windows so i have to re-install that din.
pwede ba if i call pldt to do that??

ouch: can i borrow yours?

[Alistair]

Check out the earlier thread.

Also, I suggest using RASPPPOE (RAS PPP Over Ethernet) instead of Enternet. Ever since I started using RASPPOE I never went back to Enternet.

http://user.cs.tu-berlin.de/~normanb/

[longshot_21]

read it's documentation..... kailangan ata ng fixed ip address sa configuration?! wala naman binigay yun pldt nun. where do i get one?

[abcxyz]

call pldt

[koppee1]

can anyone get pldt to give me dsl internet. I'm in destiny cable and i really really really want to move to NOW or DSL. My downloads speeds are averaging around .5K/sec ....500 bytes! And that's if they don't get cut off every 5 minutes. Anywone who knows somebody in pldt who is nice enuf to get me an account :) PLDT actually came over but said my lines weren't capable...what are my workarounds for this problem? something bout my lines needing to be copper or something...cuz my lines are fibre i think... :(

[Pao|o]

Originally posted by koppee1
can anyone get pldt to give me dsl internet. I'm in destiny cable and i really really really want to move to NOW or DSL. My downloads speeds are averaging around .5K/sec ....500 bytes! And that's if they don't get cut off every 5 minutes. Anywone who knows somebody in pldt who is nice enuf to get me an account :) PLDT actually came over but said my lines weren't capable...what are my workarounds for this problem? something bout my lines needing to be copper or something...cuz my lines are fibre i think... :(

In your case it seems like you're out of luck. You could apply for another phone that uses copper or pray that NOW's available in your place. Good luck to you. :)

[koppee1]

I actually bugged NOW but they insist on just activating areas such as subdivisions or huge buildings...people like me who do not live in subdivisions or huge condos/bldgs are out of luck i guess :(

[Pao|o]

If you show PLDT that there's more than enough ppl within your neighborhood interested in the service I'm sure they'll install the necessary hardware in your area.

A petition would be a good idea.

[koppee1]

i hate this country. can't even provide us with a good internet connection.

[Ouch]

If you're case is hopeless...
last piece of advice I'm going to give you
Transfer houses where internet connection is available :D

[koppee1]

i wish i could just transfer houses...sigh. heck...our leave this god forsaken country. :p

[abcxyz]

if you are willing to be frustrated and feel cheated about the service you are paying for, then do want to subscribe to mydsl of pldt. and learn tp push your expectations way down - as in expect no better than dial-up speed and a clueless help desk.

[koppee1]

pldt sucks too? hmm...i have a friend in PLDT DSL...he said it's pretty good compared to destiny. He gets d/ls with speeds of around 16K/sec or more and even uploads 25K/sec to foreign sites.

Hmmm...not that it matters since i can't seem to be able to find another isp..

[abcxyz]

its better than destimy thats what exdestiny, mydsl users say. and better than dial-up (main reason is no limit).

but they have been unable to deliver what they have promised their subs. they have promised they will deliver by dec 1, listing down improvements the main item on which was additional bandwidth - but its close to mid-dec now and not much has improved in terms of speed and reliability. desk help is like before, clueless.

[koppee1]

well, anything is probably better than destiny these days...

[Pao|o]

As long as I get my full 256kbps/128kbps dl and ul I'm satisfied, which I am. I just wish they'd remove data transfer limits in localized/internal network traffic.

Dialup's 4-5 times slower than MyDSL Pro.

The added bandwidth's to accomodate the new users on the network.

I wonder how many subscribers they have now.

PLDT DSL's pretty cool. If someone offers a better/cheaper deal then am shifting.

Am thinking switching to Dream Satellite's 400kbps package. If it's 2500 as well then it'll be sweet. :D

[sachiel]

Oh, pldt emailed us and said that they will increase our fee by P75 because of their upgrade in their email services. This would be good if it's my main email, but i don't use it much except for pldt messages. What are your opinions about this?

400kbps? Ok yun ah for 2500! Wait, satellite internet ba yun or DSL?
I saw the truck of Meridian which also offers broadband service. Does anyone know about this?

[sachiel]

Oh, by the way, the upload speed of pldt's DSL is way fast. People can download up to 50KB/s from my computer in Kazaa. That's why i don't share files anymore.:D

[Pao|o]

Originally posted by sachiel
Oh, pldt emailed us and said that they will increase our fee by P75 because of their upgrade in their email services. This would be good if it's my main email, but i don't use it much except for pldt messages. What are your opinions about this?

400kbps? Ok yun ah for 2500! Wait, satellite internet ba yun or DSL?
I saw the truck of Meridian which also offers broadband service. Does anyone know about this?

WHen did you get this email? I haven't seen it myself.

That's for Satellite.

What's Meridian?