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Infonxx-SRCC
May 15, 2006, 02:59 PM
The world's premier directory assistance and enhanced information services provider is continuously hiring Customer Service Representatives and Team Managers for it's 2nd site in Sta. Rosa, Laguna!

Be our CSR and get what you deserve:
* Paid training period
* P13,000 basic pay/month
* P2,500 productivity pay/month
* 10% night differential
* Regularization after 4 mos.
* Medicard and Life Insurance
* Flexible benefits package
* Opportunities for growth
* State-of-the-art facilities

And you will provide these to our US clients:
* Superior Customer Service
* Enhanced Directory Assistance which includes Business and Residential listings
* Real-Time Directions
* Movie Times and Listings

Apply now at the following Infonxx offices:

Sta. Rosa Call Center
BTS Facility SRE 2A Commerical Sta. Rosa-Tagaytay Natl. Rd.
Sta. Rosa, Laguna (near Paseo de Sta. Rosa)
Tel. #: 756-7500 or 756-7547

Alabang Recruitment Office
Unit 102 Ground Flr. Kennedy Ctr. Prime St.
Madrigal Business Park, Ayala Alabang Muntinlupa City
Tel. #: 772-3976 or 772-3978

"Working in the South has never been this rewarding."

LaGUNaMAN
May 16, 2006, 05:16 PM
10% night diff AND over 400 calls a day. Hmmmm....

can2boy
May 16, 2006, 08:07 PM
10% night diff AND over 400 calls a day. Hmmmm....

You're right but LACKING though... 400 calls a day, yes, but i know their AHT is like 30-35 seconds? In other call centers, depending on their account, you stay in a call anywhere between 3 minutes to 3 hours (with matching irate callers pa most times).

10% night diff is definitely not the highest in the industry...but if your wise, you try to look at the COMPLETE picture. I believe Infonxx has other schemes that would actually give one a higher earning potential than many call centers...like in the form of performance cash incentives and benefits that can be converted to cash as well.

Ultimately, it depends on what motivates a person or what makes him happy, on what his/her priorities are...is it really all about the money? :p

LaGUNaMAN
May 17, 2006, 11:54 AM
No, it's not all about money. I never said it was. If you're happy saying "City and State please" over 400 times a day and earning 10% night diff compared to 20 or even 30 in other contact centers that also have other schemes that would give one a higher earning potential, then be my guest.

Galchi
May 17, 2006, 02:11 PM
Open hiring pa ba Infonxx sa Sta Rosa Laguna. It seems like na mahirap makapasok dito because of the high standard.

I've been out of work for almost 4 months alreadys o Im lacking confidence to look for another job but what makes me think to apply here is the location coz Im currently residing here in Sta Rosa so it will be benificial for me if ever I make it to this company.

Madali lang ba exams dito at saka kailangan ba pure english accent

Infonxx-SRCC
May 18, 2006, 11:57 AM
Hi Galchi,

We are still hiring for our Sta. Rosa site. If you're interested, just drop by our office indicated above or you can send your resume to ph_jobs@infonxx.com. We're not particular with the english accent as long as you can converse well in english. Just do your best in the application process. Goodluck! =)

newyorker
May 18, 2006, 09:39 PM
Infonxx-SRCC,

For those who applied , passed the written exam but didn't get a final interview schedule...what are the chances of getting the job in case he decides to reapply? What could have been the reason for not passing despite passing the written exam with high score and having good english accent? Pls enlighten, tnx.

melrosegirl
May 19, 2006, 02:38 AM
Hi Infonxx-SRCC! :sunnysmile:

are you a recruiter at SRCC? :mconfused:

Infonxx-SRCC
May 19, 2006, 12:17 PM
Hi newyorker,

Passing the exams, having good english accent and being conversant in the english language are some of the basic qualities that we are looking for in an applicant. Aside from these though, we are also particular with the motivation fit and culture fit of the applicant. I won't go into details on how we determine the fit of an applicant but rest assured that these are all determined during the recruitment process and our decisions are based solely on how the applicant performs during the recruitment process.

Infonxx-SRCC
May 19, 2006, 12:23 PM
Hi melrosegirl! What do you think? I'll give you 3 guesses... ;)

Galchi
May 19, 2006, 12:46 PM
I've already heard that your company is more into culture fit qualification. Does it mean that you have to be at ease with the culture of your foreign clients, is that it?

melrosegirl
May 20, 2006, 12:26 AM
Hi melrosegirl! What do you think? I'll give you 3 guesses... ;)

Hmmm...when i left, i know there were two recruiters...ako pa nga naghire sa kanila eh... :naughty:

are you the one who just got married or the one about to get married? :naughty:

;)

ricz_oblak
May 20, 2006, 07:40 AM
tanong ko lang po salary range ng Team Manger. Thanks!

shei1825
May 20, 2006, 08:40 AM
The world's premier directory assistance and enhanced information services provider is continuously hiring Customer Service Representatives and Team Managers for it's 2nd site in Sta. Rosa, Laguna!

Be our CSR and get what you deserve:
* Paid training period
* P13,000 basic pay/month
* P2,500 productivity pay/month
* 10% night differential
* Regularization after 4 mos.
* Medicard and Life Insurance
* Flexible benefits package
* Opportunities for growth
* State-of-the-art facilities

And you will provide these to our US clients:
* Superior Customer Service
* Enhanced Directory Assistance which includes Business and Residential listings
* Real-Time Directions
* Movie Times and Listings

Apply now at the following Infonxx offices:

Sta. Rosa Call Center
BTS Facility SRE 2A Commerical Sta. Rosa-Tagaytay Natl. Rd.
Sta. Rosa, Laguna (near Paseo de Sta. Rosa)
Tel. #: 756-7500 or 756-7547

Alabang Recruitment Office
Unit 102 Ground Flr. Kennedy Ctr. Prime St.
Madrigal Business Park, Ayala Alabang Muntinlupa City
Tel. #: 772-3976 or 772-3978

"Working in the South has never been this rewarding."

what are the compensation and benefits of team leader? what can be expected?

prime920
May 22, 2006, 02:24 PM
Hi! to all SRCC agents!!!


What City and State pls?
Have a good day!

Infonxx-SRCC
May 22, 2006, 05:11 PM
Hi melrosegirl, both? Hehehe!:naughty:

Infonxx-SRCC
May 22, 2006, 05:17 PM
I've already heard that your company is more into culture fit qualification. Does it mean that you have to be at ease with the culture of your foreign clients, is that it?
Hi Galchi, culture fit pertains to the fit of an applicant with our company. We ensure that the applicant will not have problems adjusting to the schedules, the people, the environment and the responsibilities that he/she will be exposed to once hired.

Infonxx-SRCC
May 22, 2006, 05:22 PM
For those asking about the compensation and salary range of the Team Manager position, I'm sorry but I cannot divulge info on their compensation and benefits. :sssh:

Galchi
May 22, 2006, 11:22 PM
Can I still apply personally though somebody just gave me a phone interview but I think I failed?

Infonxx-SRCC
May 23, 2006, 07:08 PM
Can I still apply personally though somebody just gave me a phone interview but I think I failed?


Yes, you can apply 30 days after you had your phone interview.

blackdragon
May 26, 2006, 07:57 AM
Hi melrosegirl, both? Hehehe!:naughty:

aha... gumawa na talaga kayo ng corporate account sa pex! sasabihan ko yung mga tga dito sa makati na gumawa din sila:lol:

blackdragon
May 26, 2006, 08:14 AM
You're right but LACKING though... 400 calls a day, yes, but i know their AHT is like 30-35 seconds? In other call centers, depending on their account, you stay in a call anywhere between 3 minutes to 3 hours (with matching irate callers pa most times).

10% night diff is definitely not the highest in the industry...but if your wise, you try to look at the COMPLETE picture. I believe Infonxx has other schemes that would actually give one a higher earning potential than many call centers...like in the form of performance cash incentives and benefits that can be converted to cash as well.

Ultimately, it depends on what motivates a person or what makes him happy, on what his/her priorities are...is it really all about the money? :p

that's right, coz when I started at Infonxx as a CSR, I was only receiving around 6K gross / pay day (every 10 days) (that was way 2002 when the performance bonuses weren't established yet). Now, most of the CSRs who have good stats (only QA scores and Call Processing Time because we don't have quotas), get around 9K NET / pay day (every 10 days ang pay period) because of performance bonuses and the flexible benefits.

yup, calls average to 30-40 seconds. irate calls are very rare. callers become irate only if the csr takes too long to deliver the service. if the csr is having difficulties, or the callers are already irate, he/she already has an option to transfer to a supervisor, unless if he/she really wants to help or pacify the caller. you may call this an easy job (and it really is, because i felt like i was just "playing" computer games back then), so it definitely depends on you if this job is the right one for you. it's just a matter of finding out what suits you.

blackdragon
May 26, 2006, 08:24 AM
No, it's not all about money. I never said it was. If you're happy saying "City and State please" over 400 times a day and earning 10% night diff compared to 20 or even 30 in other contact centers that also have other schemes that would give one a higher earning potential, then be my guest.

uhm, but csrs don't ask "what city and state please". there's a voice recording for it.

regarding the "higher earning potential", it equates to the amount of work and effort that you'll have to endure and give. call centers who have quotas sometimes have a higher earning potential, but look at the effort their giving in reaching those quotas. also the flexible benefits that we have contributes to that "higher earning potential" because included there are encashable monetary benefits that are tax free. if i'm not mistaken, accenture has the best benefits (not that i'm saying accenture is a call center). when we found out what their benefits are, ours are way better (especially for supervisors and managers).

i also know a former employee who is now in another call center (financial). she was offered a basic pay of around 25k but after a few months, she already wants to go back*okay*

lirpa
May 26, 2006, 09:45 AM
hi Infonxx-SRCC,

do u offer additional premium for applicants with call center experience?

Infonxx-SRCC
May 26, 2006, 07:39 PM
aha... gumawa na talaga kayo ng corporate account sa pex! sasabihan ko yung mga tga dito sa makati na gumawa din sila:lol:

Hi blackdragon! Why are you in this thread? You miss recruitment na ba? Hehe! :D

Infonxx-SRCC
May 26, 2006, 07:41 PM
hi Infonxx-SRCC,

do u offer additional premium for applicants with call center experience?


Hi Lirpa,

No, we do not give premium for applicants with call center experience. We are offering the standard package for all applicants for the CSR position.

lirpa
May 27, 2006, 11:53 AM
Hi Lirpa,

No, we do not give premium for applicants with call center experience. We are offering the standard package for all applicants for the CSR position.
ah okies tanx!

ralphroberts78
May 28, 2006, 06:12 PM
just a question. Is it true that if you failed QA, you have to sign a memo and if you keep on failing like 3 successive QA scores, you will be terminated even for starters. Is there any nesting period for those who just came out of the training. I mean we all know like in any other work, it takes 2-3 months on the floor before you can actually acquire the skills needed to meet the metrics. Thanks.

badang3l
May 28, 2006, 07:56 PM
whats with the interviewer and convergys? is ther a dispute...reject ka ba ng convergys?

garfield22
May 29, 2006, 01:20 AM
my ex is an ex-agent here :)

Infonxx-SRCC
May 29, 2006, 02:31 PM
just a question. Is it true that if you failed QA, you have to sign a memo and if you keep on failing like 3 successive QA scores, you will be terminated even for starters. Is there any nesting period for those who just came out of the training. I mean we all know like in any other work, it takes 2-3 months on the floor before you can actually acquire the skills needed to meet the metrics. Thanks.

Hi,

What I know is that the Operations Dept. have their standards with regard to QA scores. Regardless if you're fresh from training or not, you have to follow their set standards. Just do your best when on the floor and don't forget to apply what you have learned in Training. :)

blackdragon
May 31, 2006, 07:38 AM
Hi blackdragon! Why are you in this thread? You miss recruitment na ba? Hehe! :D

hindi pa naman, masaya pa naman dito! na-mi-miss ko lang yung pag-answer ng queries dito sa pex!

melrosegirl
Jun 1, 2006, 02:02 AM
^ once a recruiter always a recruiter i guess. :D yun lang pati sa SRCC thread sumasagot. hahahaha!


Hello Infonxx-SRCC! miss ko na kayo!

blackdragon
Jun 1, 2006, 07:56 AM
^i definitely agree, ika nga ni promila, we eat, drink (kasama ba to?), breathe, and live recruitment;)

LaGUNaMAN
Jun 1, 2006, 08:17 AM
...i also know a former employee who is now in another call center (financial). she was offered a basic pay of around 25k but after a few months, she already wants to go back*okay*...

Wow! Galing ah. 25k na ang offer tinanggihan pa. 25k for an agent position or a sup/ recruiter position?

melrosegirl
Jun 3, 2006, 02:59 AM
^i definitely agree, ika nga ni promila, we eat, drink (kasama ba to?), breathe, and live recruitment;)


awww... namiss ko tuloy si promil kid! ....:mecry:

pero ngayon, you have to learn to eat, breathe and live LABOR! :naughty:

blackdragon
Jun 3, 2006, 08:02 AM
awww... namiss ko tuloy si promil kid! ....:mecry:

pero ngayon, you have to learn to eat, breathe and live LABOR! :naughty:

Sinong nasa Labor???;)

blackdragon
Jun 3, 2006, 08:03 AM
Wow! Galing ah. 25k na ang offer tinanggihan pa. 25k for an agent position or a sup/ recruiter position?

agent post... so i think you already have an idea what call center i'm talkin' about:)

prime920
Jun 3, 2006, 04:40 PM
OK talaga dito sa SRCC! Wag lang kayo mag vto saka uto :)

Infonxx-SRCC
Jun 6, 2006, 12:40 PM
^ once a recruiter always a recruiter i guess. :D yun lang pati sa SRCC thread sumasagot. hahahaha!


Hello Infonxx-SRCC! miss ko na kayo!

Hi melrosegirl! Sipag mo din sumagot ah. We miss you too! :)

Infonxx-SRCC
Jun 6, 2006, 12:56 PM
Catch Infonxx Sta. Rosa at the Job Fair on June 10-11, Festival Mall Alabang!

Be hired in a day if you have what it takes! See you there! *okay*

Infonxx-SRCC
Jun 15, 2006, 10:04 AM
We are currently in need of Team Managers for our Sta. Rosa, Laguna call center.

* Candidate must possess at least a Bachelor's/College Degree in any field
* At least 1 year leadership experience in the Call Center or Customer Service industry
* Excellent computer and organizational skills
* Ability to work effectively with various types of people
* Ability to be an effective leader and role model for employees
* Ability to quickly learn and apply new skills
* Excellent written and verbal communication skills

Apply now at:

BTS Facility SRE 2A Commercial
Sta. Rosa-Tagaytay Natl. Rd.
Sta. Rosa, Laguna (near Paseo de Sta. Rosa)
Tel. #: 756-INFO
Mondays-Fridays from 10am to 4pm

If hired, you will receive a competitive basic pay, performance bonuses and incentives and flexible benefits of your choice! *okay*

"Working in the South has never been this rewarding."

cyclops22
Jun 16, 2006, 11:10 AM
Is Infonxx open for part time? 6hrs/day?

blackdragon
Jun 17, 2006, 06:00 AM
sorry, but we individuals for full-time employment only

Infonxx-SRCC
Jun 23, 2006, 11:29 AM
To all Caviteņos,

Watch out for Infonxx Sta. Rosa on June 27 at the Gen. Trias Municipal Hall for the first Call Center Job Fair of Cavite.

Be hired in a day if you have what it takes!

See you there! *okay*

blackdragon
Jun 25, 2006, 03:41 AM
wow, kung saan saan na kayo nakarating ah!:D

ambertookme
Jun 25, 2006, 10:37 PM
May Shuttle service ba kayo dito? I have a friend from Sta Rosa eh. gustong mag apply dito. kaso parang problema ata is transpo pag madaling araw. Her place is near Balibago Complex.

prime920
Jun 28, 2006, 07:49 AM
Sana magkameron din shuttle sked yung mga nag out ng past 6am wawa naman kame!! :(

Infonxx-SRCC
Jun 29, 2006, 04:07 PM
Hi blackdragon,

Syempre, kami na ang bagong VIAJERO ngayon, di na si JD. ;)

Infonxx-SRCC
Jun 29, 2006, 04:13 PM
May Shuttle service ba kayo dito? I have a friend from Sta Rosa eh. gustong mag apply dito. kaso parang problema ata is transpo pag madaling araw. Her place is near Balibago Complex.

Hi Amber,

Our shuttle services are only in the area of Alabang, Calamba and Cavite. Sorry but we don't have a transpo in the Balibago area.

Infonxx-SRCC
Jun 29, 2006, 04:20 PM
Sana magkameron din shuttle sked yung mga nag out ng past 6am wawa naman kame!! :(

Hi Prime920,

Sorry 'bout that but the shuttle schedules are based on the shifts since we understand that those with late night shifts and early morning shifts will have diffiiculty in getting a ride. We didn't include those whose shifts ends at 6am onwards since there are already lots of rides here in Sta. Rosa that you can take.

Also, a transport terminal will soon rise in Paseo. The rides have the same route as the rides in Balibago. :)

eldiey8
Jul 11, 2006, 12:07 AM
balak ko mag-walk in dito maybe on friday... kahit ba sa alabang recruitment office pumunta pwede mag-request if ever na matanggap na sa sta rosa ma-assign or hindi?

Infonxx-SRCC
Jul 11, 2006, 05:22 PM
Hi eldiey8,

Our Alabang recruitment office is the Sta. Rosa, Laguna satellite recruitment office so definitely, if you get hired in Alabang, you will be assigned in Laguna. By the way, our Alabang recruitment office's last day of operation is this Friday. The week after that, all applicants interested to work for our Sta. Rosa call center should apply in our site.

Thanks and goodluck in your application. *okay*

conquistador
Jul 12, 2006, 03:38 PM
pareho ba ng salary dyan tulad ng infonxx sa makati? gusto ko din sana magapply ..paano po ang sasakyan if I'm from bacoor, cavite?

conquistador
Jul 12, 2006, 03:40 PM
pareho ba ng salary dyan tulad ng infonxx sa makati? gusto ko din sana magapply ..paano po ang sasakyan if I'm from bacoor, cavite?

blackdragon
Jul 14, 2006, 06:15 AM
yup, same salary and benefits. not sure about the pick-up or drop off points of the shuttle

Infonxx-SRCC
Jul 19, 2006, 06:13 PM
Hi conquistador,

The only route I know from Bacoor, Cavite to Sta. Rosa is you have to go to Alabang then take a van or shuttle going to Tagaytay or Balibago, Sta. Rosa.

Infonxx-SRCC
Oct 9, 2006, 06:40 PM
Infonxx Makati is in need of Spanish speaking CSRs who will provide enhanced directory assistance service to Spanish speaking clients. If interested, pls apply personally at:

11th Floor RCBC Plaza Tower 2
Ayala Ave. cor. Sen. Gil Puyat
Makati City
Mon-Fri, 10am or 2pm

Competitive basic pay and benefits package awaits the successful applicant!:)

joyboy
Oct 15, 2006, 05:52 AM
i used to work for infonxx before transferring....

i worked for 3yrs and 10 months there.. i miss my friends. :)

bigbadwolf
Oct 15, 2006, 12:41 PM
You're right but LACKING though... 400 calls a day, yes, but i know their AHT is like 30-35 seconds? In other call centers, depending on their account, you stay in a call anywhere between 3 minutes to 3 hours (with matching irate callers pa most times).

10% night diff is definitely not the highest in the industry...but if your wise, you try to look at the COMPLETE picture. I believe Infonxx has other schemes that would actually give one a higher earning potential than many call centers...like in the form of performance cash incentives and benefits that can be converted to cash as well.

Ultimately, it depends on what motivates a person or what makes him happy, on what his/her priorities are...is it really all about the money? :p

Whoever says it's not about the money is a hypocrite. We all look at what the salary is before we sign a contract.

bigbadwolf
Oct 15, 2006, 12:41 PM
what are the compensation and benefits of team leader? what can be expected?

Sa lagay mong yan, di ka talaga makukuhang TL sa InfoNXX. Hindi sa thread tinatanong yan...

iamtsinito
Oct 15, 2006, 06:25 PM
hi may opening pa po ba? sana meron pa i want to worked dito sa laguna kasi im from laguna too. thanks sa reply in advance.

conquistador
Mar 18, 2007, 03:23 PM
Infonxx Makati is in need of Spanish speaking CSRs who will provide enhanced directory assistance service to Spanish speaking clients. If interested, pls apply personally at:

11th Floor RCBC Plaza Tower 2
Ayala Ave. cor. Sen. Gil Puyat
Makati City
Mon-Fri, 10am or 2pm

Competitive basic pay and benefits package awaits the successful applicant!:)

ano ba requiremenst for spanish speaking CSRs and how much is the salary. I used to study in Instituto cervantes but I only finished the basic level although I can speak correct grammar... :)

can2boy
Oct 23, 2007, 01:30 AM
Whoever says it's not about the money is a hypocrite. We all look at what the salary is before we sign a contract.

Apparently, not everyone thinks the same way as you do. In logic (which was taught in my university), there's a fallacy called hasty generalization. That's exactly what you did. But then again, if you have common sense, you would have known.:rolleyes:

rvdh
Oct 25, 2007, 09:35 AM
Hi there. I am conducting an independent study about BPO/KPO industry, particularly Contact / Call Centers here in the Philippines. I need some info about recruitment and employment practices. Is there anyone here who can help me? I need to interview an insider for this info is not available over the net or in annual reports. If you can help me or refer anyone that can provide info, kindly PM me or email me at raymondvincenthernandez@yahoo.com. You can also contact me through mobile no. 09275904586.

I hope to hear from you guys.

Xpialidocious
Nov 4, 2007, 03:08 AM
This is off-topic. Di ba Infonxx has a site in ayala, makati? May opening ba dun?

thingymajiggy
Nov 4, 2007, 09:36 AM
I want to apply here. are you accepting fresh grads and without working experience?I'm planning to apply here next week.

hiro_nakamura03
Nov 4, 2007, 03:02 PM
naku dear...so easy makapasok sa srcc...eh parang mga taga techno park *** mga csr dun...there not even fluent in english....tsktsk...

hiro_nakamura03
Nov 4, 2007, 03:12 PM
if you wanna be a team leader at srcc...expect to take calls for 4hrs every shift ....hehehe... poor TL's

hiro_nakamura03
Nov 4, 2007, 03:14 PM
Open hiring pa ba Infonxx sa Sta Rosa Laguna. It seems like na mahirap makapasok dito because of the high standard.

I've been out of work for almost 4 months alreadys o Im lacking confidence to look for another job but what makes me think to apply here is the location coz Im currently residing here in Sta Rosa so it will be benificial for me if ever I make it to this company.

Madali lang ba exams dito at saka kailangan ba pure english accent

naku dear...so easy makapasok sa srcc...eh parang mga taga techno park *** mga csr dun...there not even fluent in english....tsktsk...

hiro_nakamura03
Nov 4, 2007, 03:24 PM
what are the compensation and benefits of team leader? what can be expected?

if you wanna be a team leader at srcc...expect to take calls for 4hrs every shift ....hehehe... poor TL's

hiro_nakamura03
Nov 4, 2007, 03:49 PM
check nyo *** infonxx thread...liit ng basic dito sobra....tapos ang inrease ng salary every year is php500 lang....hahaha...patawa....at hindi lang yan...ngsstop pa ang increase after two years...hehehe....sabi nung isang magaling na HR it's not true daw...di man lang niya na isip na madami dun mga csr na 3yrs na....sila mismo ngsasabi....tsktsk....

hiro_nakamura03
Nov 4, 2007, 03:55 PM
kung sabagay puro mga ex factory workers naman mga csr sa srcc...kaya ok saknla *** sweldo....hehehe....

callcenterbum
Nov 5, 2007, 06:31 PM
Hi!

Do you have TL openings in Sta. Rosa Laguna?

Thanks!

pa3k03
Nov 6, 2007, 10:51 AM
Hi!

Do you have TL openings in Sta. Rosa Laguna?

Thanks!
none ryt now

hiro_nakamura03
Nov 7, 2007, 09:56 AM
Hi!

Do you have TL openings in Sta. Rosa Laguna?

Thanks!

sa DA as far as i know..wala...aside from that...they dont hire TL's who are not home grown...even sa DOMINOS ganun din...pag TM lang sila hire external...ayaw kasi nila TM na may sungay na....hehehe...wawa nga maangas na TL's dito eh....isipin mo take ka ng calls 4hrs everyday...hehehe...kung sabagay kesa nmn mg tsmisan lang sila...hehehe....

dyepoy007
Nov 10, 2007, 01:38 PM
naku dear...so easy makapasok sa srcc...eh parang mga taga techno park *** mga csr dun...there not even fluent in english....tsktsk...

Is it TRUE? Kahit wala ka American accent and fluency in english makakapasok ka **?

hiro_nakamura03
Nov 11, 2007, 09:42 PM
Is it TRUE? Kahit wala ka American accent and fluency in english makakapasok ka **?

hahaha...sa totoo lang...di mo na malaman *** basis ng HR recruitment para ma hire ka....maybe alarmed sila dahil sa lack of manpower.... because of high rate of attrition...

so_sexy
Nov 14, 2007, 05:23 PM
i agree with that...INFONXX really sucks! Para kang nasa factory... HR dept dont know their job specification...alam lang nila magtsimisan.

so_sexy
Nov 14, 2007, 05:28 PM
pati nga benefits unti unti ni lang tinatanggal kung anu pa yung mas kailangan...nagpapasurvey sila pero NO IMPROVEMENT!!!...so poor!

so_sexy
Nov 14, 2007, 05:33 PM
pati nga benefits unti unti ni lang tinatanggal kung anu pa yung mas kailangan...nagpapasurvey sila pero NO IMPROVEMENT!!!...so poor!

hiro_nakamura03
Nov 14, 2007, 06:37 PM
i agree with that...INFONXX really sucks! Para kang nasa factory... HR dept dont know their job specification...alam lang nila magtsimisan.

correct...tsismisan lang ng tsismisan...may mga attitude pa...as if...duuuh...ni hindi nga ng eenglish un mga un pg kausap mo...hehehe...super batugan mga people jan...lalo na sa benefits...suuus....HR dept. wake up....*okay*

hiro_nakamura03
Nov 14, 2007, 06:48 PM
pati nga benefits unti unti ni lang tinatanggal kung anu pa yung mas kailangan...nagpapasurvey sila pero NO IMPROVEMENT!!!...so poor!

hehehe...suus...2beses na nila ginawa yan...ala talaga...useless naman...baka nga di nila binabasa *** mga opinions dun eh...dahil masyado sila hurt..hehehe....

carrie_bradshaw
Nov 15, 2007, 10:21 PM
question taga infoph ako. bakit ganon, yung mga trainers namin na taga SRCC halos lahat BIATCH! may mga attitude problem... I mean, im not bragging...ive been to previous call centers and dito lang ako nakakita ng mga trainers na "feeling" magaling walang patience sa mga trainee...nang iinsulto ng trainee...yung isa ang bilis mag change ng personality...minsan mabait, minsan masungit...matapobre...magaling lang magsalita pero hindi marunong mag train...im just asking, alam ba ni Anne ang comment sa mga trainer nya sa SRCC? bakit yung mga trainers ng MKT very patient sa mga trainee...i talked to different batches and we have the same comments...trainers from SRCC...may "air" parang nasa ivory tower...walang patience...sumisigaw sa trainee...at nag ba bang ng keyboard...Kung mahigpit sila sa agent sa floor sa pagbibigay ng warning they should also do that to their trainer...I mean being a trainer does not mean na magaling ka lang magsalita...more than anything else they should have the right attitude...most of them lacks patience...Anne should do something about this...dapat at the end of the training, trainees should be given a form for feedback so that the training department can improve the way the train people...

hiro_nakamura03
Nov 15, 2007, 10:57 PM
question taga infoph ako. bakit ganon, yung mga trainers namin na taga SRCC halos lahat BIATCH! may mga attitude problem... I mean, im not bragging...ive been to previous call centers and dito lang ako nakakita ng mga trainers na "feeling" magaling walang patience sa mga trainee...nang iinsulto ng trainee...yung isa ang bilis mag change ng personality...minsan mabait, minsan masungit...matapobre...magaling lang magsalita pero hindi marunong mag train...im just asking, alam ba ni Anne ang comment sa mga trainer nya sa SRCC? bakit yung mga trainers ng MKT very patient sa mga trainee...i talked to different batches and we have the same comments...trainers from SRCC...may "air" parang nasa ivory tower...walang patience...sumisigaw sa trainee...at nag ba bang ng keyboard...Kung mahigpit sila sa agent sa floor sa pagbibigay ng warning they should also do that to their trainer...I mean being a trainer does not mean na magaling ka lang magsalita...more than anything else they should have the right attitude...most of them lacks patience...Anne should do something about this...dapat at the end of the training, trainees should be given a form for feedback so that the training department can improve the way the train people...

hahaha...totoo yan...theyre not helping out der trainees to reach their top potentials...nawawala *** confidence nila dahil pinapahiya sila ng trainers nila...as if...honestly...if you would ask me...no match ang mga trainers ** sa SRCC compared sa other call centers...npka unprofessional kasi nila...di maganda tignan...theyre not patient with der trainees...sisihin nyo HR...kuha ng kuha ng mga ex factory workers sa techno park eh...tapos sisihin nyo admin...pinabayaan nila *** mga tenured csr's mg resign eh...di marunong mg alaga....tska yang mga tga Qdesk na yan...ang hahambog...talo pa big indian boss...hehehe...gonna drop names next time...hehehe...coming soon....

carrie_bradshaw
Dec 5, 2007, 12:37 PM
Akala ko ako lang nakakapansin, halos lahat pala, eh bakit parang hindi alarmed ang training department. i talked to some of my teammates who had trainings with other call centers...the same feedback...INFONXX

carrie_bradshaw
Dec 5, 2007, 12:43 PM
akala ko ako lang ang nakakapansin, halos lahat pala may comment sa mga trainers...kasi yung ibang nakakausap ko may experience na rin sa ibang call center and they find trainers from INFONXX to be "mayabang" feeling feelingan... they dont respect their trainees...one of my batchmate resigned right after training and she joined another call center...one of her reaction was, mababait yung mga trainers nya dun sa kabilang call center. they dont shout...they respect you and most important they are very patient... I can name a few trainers na talagang mabait...si Mel...she's very patient approachable...si Anne ok lang...somebody from the training department should re evaluate how they train their trainees...alisin yung mga may attitude problem...yung isa feeling girl eh hindi naman sya girl...kung aalisin yun may mga attitude problem na trainers siguro, konti lang matitira...im sure yung mga feeling feelingan na trainers...kung mag aaply sila sa ibang call center as trainers baka bumalik sila as agents...

-b-
Dec 5, 2007, 03:07 PM
hmm... parang kilala ko kung sino *** girl na ndi girl... actually... hmm... *** iba okay naman.. depende rin kasi un sa trainees... gusto lang nila na makapasa kayong lahat kaya pati pag type ng keyboard eh gagawin nila kahit bawal... I know some na mabait naman once you get to know them... sa totoo lang ayaw nilang nagteterm ng trainees... *** iba na talagang mabait, lumipat na po... sayang ndi niyo naabutan...

carrie_bradshaw
Dec 13, 2007, 05:22 PM
oo naman may mabait din naman na trainers, pero yung mga trainers namin from SRCC (except sa isa) lahat may attitude... ive been to previous call centers sila lang nakita ko na sumisigaw...nag ba bang ng keyboards...dito lang sa info kaya nga nung hindi na sila ang trainer namin... ang saya saya namin...kahit pa na slow yung trainee...dapat they dont shout sa mga trainees and hindi nag ba bang ng keyboard...buti pa si papa pj...mabait kahit may konting temper pero nako control nya...

-b-
Dec 13, 2007, 08:34 PM
haha... si trainer PJ pa... eheheh...

hmm...

may mga kilala nga ako na nagbabang... hmm....

makakarating yan...

don't worry... :)

cchiq
Dec 22, 2007, 11:33 PM
oh my god. papa pj rules. wahaha. kaloka.

carrie_bradshaw
Jan 1, 2008, 11:40 PM
kahit medyo suplado...konti papa pj...pero cute! hay but pa ang mga taga 118 may food nung new year...ang mga taga us...ala...kainis...
at napansin ko ang mga trainers ngayon sa makat...parang lahat mababait...wala na akong nakikitang taga santa rosa...siguro nabasa nila comments dito...sana naman itaas nila ang night diff...kahit 20% lang...

vinvinvin
Jan 10, 2008, 10:17 PM
Pwede po ba mag apply dito Monday hanggang Friday?

so_sexy
Jan 13, 2008, 11:36 AM
akala ko ako lang ang nakakapansin, halos lahat pala may comment sa mga trainers...kasi yung ibang nakakausap ko may experience na rin sa ibang call center and they find trainers from INFONXX to be "mayabang" feeling feelingan... they dont respect their trainees...one of my batchmate resigned right after training and she joined another call center...one of her reaction was, mababait yung mga trainers nya dun sa kabilang call center. they dont shout...they respect you and most important they are very patient... I can name a few trainers na talagang mabait...si Mel...she's very patient approachable...si Anne ok lang...somebody from the training department should re evaluate how they train their trainees...alisin yung mga may attitude problem...yung isa feeling girl eh hindi naman sya girl...kung aalisin yun may mga attitude problem na trainers siguro, konti lang matitira...im sure yung mga feeling feelingan na trainers...kung mag aaply sila sa ibang call center as trainers baka bumalik sila as agents...

marami talagang pabibo effect *** namn alam! :rotflmao:

so_sexy
Jan 13, 2008, 11:42 AM
akala ko ako lang ang nakakapansin, halos lahat pala may comment sa mga trainers...kasi yung ibang nakakausap ko may experience na rin sa ibang call center and they find trainers from INFONXX to be "mayabang" feeling feelingan... they dont respect their trainees...one of my batchmate resigned right after training and she joined another call center...one of her reaction was, mababait yung mga trainers nya dun sa kabilang call center. they dont shout...they respect you and most important they are very patient... I can name a few trainers na talagang mabait...si Mel...she's very patient approachable...si Anne ok lang...somebody from the training department should re evaluate how they train their trainees...alisin yung mga may attitude problem...yung isa feeling girl eh hindi naman sya girl...kung aalisin yun may mga attitude problem na trainers siguro, konti lang matitira...im sure yung mga feeling feelingan na trainers...kung mag aaply sila sa ibang call center as trainers baka bumalik sila as agents...

yeah, marami talagang pabibo effect jan sa SRCC *** namn alam! :rotflmao: ganun talaga! kapag ang tao nakakapposisyon...akala mo alam na nila nila! dah!

so_sexy
Jan 13, 2008, 11:45 AM
so poor until now wala pa rin akong naririnig na positve bout info!

cchiq
Jan 15, 2008, 03:54 PM
kahit medyo suplado...konti papa pj...pero cute! hay but pa ang mga taga 118 may food nung new year...ang mga taga us...ala...kainis...
at napansin ko ang mga trainers ngayon sa makat...parang lahat mababait...wala na akong nakikitang taga santa rosa...siguro nabasa nila comments dito...sana naman itaas nila ang night diff...kahit 20% lang...

true. mababaet na naman mga trainers sa makati. i like them. and so far, no complaints ako sa company. true, maliit ang sahod compared sa others pero naman, the work isn't toxic. no need to take crap and no need to pacify any irateness. not the best call center, but good naman.

nyack
Jan 15, 2008, 09:04 PM
Be our CSR and get what you deserve:
* Paid training period
* P13,000 basic pay/month - ANG BABA NAMAN AMPZ!
* P2,500 productivity pay/month - TAXABLE? DAPAT HINDI NA!
* 10% night differential - ANG BABA NAMAN KARAMIHAN 20% OR 30% EH
* Regularization after 4 mos.
* Medicard and Life Insurance - ANO LIMIT? 25K PER ILLNESS PER YEAR? WAG NA!
* Flexible benefits package - LIKE WHAT? KUNG WALA NAKALAGAY, SABLAY ITO
* Opportunities for growth - UROR!
* State-of-the-art facilities - NA MAY KASAMANG DAGA! :rotflmao:

And you will prov[/I]

XXXXXXXXXXXXXXXXXXX

pinoycallcenter
Mar 5, 2008, 01:57 PM
hi po sa lahat!

iniimbitahan ko po kayong lahat na sumali sa amin sa http://www.pinoycallcenter.com....

kita kitz po tayo dun

maraming salamat po

Gil_Gil
Mar 18, 2008, 08:58 PM
Totoo ba na indi mababait ang trainers dyan sa infoxxx?
Balak ko pa naman sana mag apply dyan..

SweetBlossom_29
Mar 25, 2008, 11:18 PM
OMG! kaasar tlaga mag apply sa Infonxx. They will tell you pa to wait for their call till 7pm but they didn't. Why don't they tell it right to our face that we didn't pass? kc naman exam muna sila ng listening skills, typing and spelling, na pass ko naman then, after, it's the interview. then they will just tell you to wait till 7pm for their call but hindi **** *** ntawag! kaasar ***! :grrr: :mecry:

blessy31
Mar 27, 2008, 07:59 PM
what requirements needed for job application? Or to follow na lang pag sure na hired na?

elaiza03
Apr 12, 2008, 10:00 PM
Hi, can I ask how much is the pay during the training period?
Meron ba dito food & transpo allowance?

tenderbutt
Apr 21, 2008, 09:14 PM
Hi, can I ask how much is the pay during the training period?
Meron ba dito food & transpo allowance?

Hi! dyis mil lang sa training. sa food at transpo allowance naman... Meron food allowance pag naregular ka na, kaso parang pang isang meal lang at ala pang pang extra rice. Transpo allowance naman sa makati meron pag shift mo nagsimula after 12mn or magend before 5am. 100 pesos kaso may bwis din. sa Santa rosa naman may shuttle na kaya yun na yun.:hmm:

hiro_nakamura03
May 30, 2008, 11:16 PM
Mabuhay Ang Kgb

Haeiku
Jun 16, 2008, 06:05 PM
hanggang saan yung shuttle nila?ano ano ang mga routes?

hiro_nakamura03
Jun 17, 2008, 07:53 AM
Totoo ba na indi mababait ang trainers dyan sa infoxxx?
Balak ko pa naman sana mag apply dyan..

sa srcc maraming feeling na trainers jan na wala namang sinabe...kung umasta parang sila nagpapasweldo syo....good thing sa makati ako nag training....

hiro_nakamura03
Jun 17, 2008, 07:56 AM
what requirements needed for job application? Or to follow na lang pag sure na hired na?

yup... pag hired ka na....

hiro_nakamura03
Jun 17, 2008, 08:02 AM
Hi, can I ask how much is the pay during the training period?
Meron ba dito food & transpo allowance?

kalimutan ko na how much pag trainee ka pa *** eh... walang transpo allowance dito coz may shuttle... kayo talo ka pag hindi ka naman nasakay ng shuttle... lalo na pag tiga alabang ka... mahal pamasahe pag di abot schedule mo sa schedule ng shuttle... sa food kalimutan ko na eh...

hiro_nakamura03
Jun 17, 2008, 08:04 AM
hanggang saan yung shuttle nila?ano ano ang mga routes?

from south station hanggang info...

hiro_nakamura03
Jun 17, 2008, 08:09 AM
be sure na gusto niya talaga dito... mga tls dito nag tatake ng calls 4 hrs every shift... pag minalas ka pa at leads down.... more than 4 hrs pa... tska may ibang csrs dito na mas malaki ang sweldo compared sa mga tls... at ang calls dito everyday each csrs eh nasa 600 - 800 calls every shift... pag beterano ka pa... pwede umabot 1,000.... lalo na pag pinapatay kyo sa OT...parang no way out OT dito....ang dupang nila sa mga clients... pero csr ang yayariin nila sa pagod....

HansMon
Jun 17, 2008, 09:59 AM
Hang in there Infonxx people...

Convergys is opening across you in a few months.

Hope to see you all there!

hiro_nakamura03
Jun 18, 2008, 08:49 AM
Hang in there Infonxx people...

Convergys is opening across you in a few months.

Hope to see you all there!

save them from hell:grrr: pero panigurado pili lang makakapasa jan... hehehe... if you know what i mean.... baka nga trainers di makapasok jan... bwahaha... :rotflmao:

taropuffgirl
Jun 22, 2008, 09:20 PM
Hang in there Infonxx people...

Convergys is opening across you in a few months.

Hope to see you all there!

convergys sucks... everyone shares the same headset assigned to a station.. yuck! as for lockers, you have to get a partner before you make use of the locker, pag walang partner bahala ka sa gamit mo. yuck talaga. better look for a better call center

ambertookme
Jun 22, 2008, 11:47 PM
anong call center ang nasa Robinson's Sta Rosa?
meron na daw eh, sa loob mismo ng mall.

hiro_nakamura03
Jun 23, 2008, 01:44 AM
anong call center ang nasa Robinson's Sta Rosa?
meron na daw eh, sa loob mismo ng mall.

teletech daw un....

hiro_nakamura03
Jun 23, 2008, 02:10 AM
nag work din ako jan sa CVG... wala ka nga sariling headset... fair enough sa KGB

taropuffgirl
Jun 23, 2008, 12:01 PM
wala na yung mga trainers ko dati, like lyra, dodi and rest forgot the names already pero magagaling yun

hiro_nakamura03
Jun 23, 2008, 09:32 PM
wala na yung mga trainers ko dati, like lyra, dodi and rest forgot the names already pero magagaling yun

si eartha ang magaling na trainer...:)hindi trying hard kagaya ng mga na iwan jan ngayon...:pung iba jan naging ka team8 ko pa at naabutang csr's....haaay....ayoko nlng mag salita....:rotflmao:

soo_sexy
Jun 24, 2008, 12:57 PM
wala na yung mga trainers ko dati, like lyra, dodi and rest forgot the names already pero magagaling yun

...have you ever wonder kung bakit wala na yung magagaling sa info? :hmm:

taropuffgirl
Jun 24, 2008, 05:38 PM
...have you ever wonder kung bakit wala na yung magagaling sa info? :hmm:

you don't know their reasons why they left, do you? close kayo?

kingzyke
Jun 24, 2008, 07:13 PM
did ba yung dominos or pizza hut account ba dito?
anu poh compensation?

super_gal
Jun 25, 2008, 02:34 AM
sana mghire ang SRCC ng mga gwapong agents! pampagana at pampagising! hehehe

hiro_nakamura03
Jun 25, 2008, 08:37 AM
you don't know their reasons why they left, do you? close kayo?

do you really have to be close to someone to know their reason kung bat sila nag resign?!?!:confused:

hiro_nakamura03
Jun 25, 2008, 09:22 AM
did ba yung dominos or pizza hut account ba dito?
anu poh compensation?

dominos un...*okay*

Cherokee43117
Jul 1, 2008, 12:17 PM
hi guys..im new hir..i want to know some info's on how to be a part of one of the largest call center in sta.rosa and that's infonxxx.hope for your response..thnx:lol:

-b-
Jul 3, 2008, 10:39 AM
...have you ever wonder kung bakit wala na yung magagaling sa info? :hmm:

alam ko si lyra nasa 24/7 pati si pretty vren.. ^_^ mas malaki ang offer siyempre.. ehehe ^_^

-b-
Jul 3, 2008, 10:41 AM
hi guys..im new hir..i want to know some info's on how to be a part of one of the largest call center in sta.rosa and that's infonxxx.hope for your response..thnx:lol:

hmm.. kaya mo bang tumanggap ng 700 +++ calls a day... sunod sunod? kapag kaya mo.. go ahead and apply.. :D

super_gal
Jul 3, 2008, 12:31 PM
hmm.. kaya mo bang tumanggap ng 700 +++ calls a day... sunod sunod? kapag kaya mo.. go ahead and apply.. :D

haha true! sunod-sunod ang calls... kaya every minute ng break dapat sulitin! :lol:

-b-
Jul 4, 2008, 09:46 PM
ano ng bago sa infonks?

sinu-sino na ang umalis?

sino na ang na-promote?

AIR_KENG
Jul 6, 2008, 02:38 PM
haha true! sunod-sunod ang calls... kaya every minute ng break dapat sulitin! :lol:
super_gal, anong team ka? kasama ako sa mga UK people na pupunta dyan. hope to see you there.

super_gal
Jul 7, 2008, 01:11 AM
super_gal, anong team ka? kasama ako sa mga UK people na pupunta dyan. hope to see you there.

cge see you! nga ***, welcome to santa rosa site! ;) teka, pano mo ko makikilala dun? clue nlng, pag may nakita kang agent na kamukha ni mandy moore ako na un! :D

AIR_KENG
Jul 7, 2008, 01:37 AM
cge see you! nga ***, welcome to santa rosa site! ;) teka, pano mo ko makikilala dun? clue nlng, pag may nakita kang agent na kamukha ni mandy moore ako na un! :D
pag may nakita kang naka t-shirt na may AIR_KENG sa likod ako na yun, hehe... taga sta rosa ka ba talaga? naghahanap na kasi ako ng bahay na pwedeng malipatan

AIR_KENG
Jul 20, 2008, 08:42 PM
in all fairness, ganda ng sta rosa site. ang luwang. kahit na mukhang outcast kaming taga UK sa ngayon kasi nasa kadulu-duluhan kami ng 2nd floor, ok lang. importante malapit sa pantry, mwahahahaha... plus, fresh air... na-miss ko yung hangin probinsya... sarap... :D

nashty
Jul 21, 2008, 12:16 PM
nawala ata posts ko dito.. anyway air_keng kilala kita ah. *** na bahala sa exceptions ko ah. hahaha

nashty
Jul 21, 2008, 12:20 PM
hmmm... bakit nawala lahat ng messages ko dito. dami ko pa naman rebuttal na nalagay.

anyway, i guess lahat ng negative comments ng mga tao are pertaining to the US account. again, US and UK accounts are very different. sobrang iba yung culture. so far, okay naman sa UK account. wala ako naririnig na problema. :)

JJ_T
Jul 24, 2008, 09:44 AM
Hello peeps musta na rosa,dami na pala nangyari dyan,yung mga nagrereklamo dyan umalis kayo kung gusto nyo,problema nyo un,ako nga umalis na din dyan but in fairness naretain ko *** posisyon ko,un nga lang nothing beats the original,infonks is the best talaga,im working as a TL in another co. mga agents ko dito petiks pero underpaid,me OT para makabawi pero depende pa,marami na nga nagtitinda ng pagkain at load sa floor,ako naman TL na TM na workforce kulang na lang director,wala pa kwenta benefits,ok pay,pero *** sistema ang walang kwenta,kung malala infonks dito impyerno kaya tiis lang

JJ_T
Jul 24, 2008, 09:49 AM
musta na mga leads dyan,hay nako nakakamiss kayong lahat,kahit yata c armand namimiss ko na din pati c ravi....astig na daw kayo ah kgb naks parang mafia!!

melgames
Jul 25, 2008, 09:08 AM
sa pagkakaalam ko wala namang company na may perfect style of management. may mga walang kwenta, may feeling may kwenta at meron naman ding may kwenta lalo na *** mga taong may pakialam sa kapakanan ng mga CSRs. I'm talking abt US account ha. Wala ako alam sa UK Acct kasi nasa Zone 1 sila at 3pm to 12mn lang ang pasok nila eh. Basta ang alam ko di pagod ang lalamunan nila! Hehehehe!

AIR_KENG
Jul 28, 2008, 01:12 AM
nawala ata posts ko dito.. anyway air_keng kilala kita ah. *** na bahala sa exceptions ko ah. hahaha
mwahahahaha... masyado daw kasi bias sa UK yung posts mo bro... nyahahahaha...

consensus lang ng mga taga UK sa bagong site namin ay hindi masarap ang pagkain... namiss tuloy namin ang mcdo, jollibee at yellow cab. yun ang mga kinain namin tuesday pa lang. pero pagdating naman sa desserts panalo.

Kala namin Jimenez yung caterer sa site, pero from the looks of it hindi naman pala. Ibang iba din kasi yung Jimenez catering na nakasanayan namin sa Makati.

Sa mga gustong magaan ang trabaho, apply na kayo sa SMS account ng Info (or should I say kgb_philippines)...

AIR_KENG
Jul 28, 2008, 01:22 AM
sa pagkakaalam ko wala namang company na may perfect style of management. may mga walang kwenta, may feeling may kwenta at meron naman ding may kwenta lalo na *** mga taong may pakialam sa kapakanan ng mga CSRs. I'm talking abt US account ha. Wala ako alam sa UK Acct kasi nasa Zone 1 sila at 3pm to 12mn lang ang pasok nila eh. Basta ang alam ko di pagod ang lalamunan nila! Hehehehe!
may mga zoning din pala? so zone 1 ang satellite zone, haha! mukha talaga kaming outcast pero at least we feel like we own the floor upto 10 pm, hehe...

hindi nga pagod lalamunan ng mga nasa UK account dito pero nosebleed ka din naman sa mga tanong na mga nagtetext...

melgames
Jul 28, 2008, 06:44 AM
yup AIR_KENG may zoning sa SRCC. Di kayo outcast dun. napaka ideal nga ng lugar nyo dun eh. walang masyadong makikialam sa inyo. paboritong zone yan dati ng mga antukin at mga malokong csr ng US account dati. Ewan ko kung hanggang ngayon ganun pa rin ang mga napwesto jan after nyo. Kasi ako sa Zone 3 at 4 lang ako nag-ccalls kasi. Masaya ba sa account nyo?;)

AIR_KENG
Jul 28, 2008, 11:50 AM
yup AIR_KENG may zoning sa SRCC. Di kayo outcast dun. napaka ideal nga ng lugar nyo dun eh. walang masyadong makikialam sa inyo. paboritong zone yan dati ng mga antukin at mga malokong csr ng US account dati. Ewan ko kung hanggang ngayon ganun pa rin ang mga napwesto jan after nyo. Kasi ako sa Zone 3 at 4 lang ako nag-ccalls kasi. Masaya ba sa account nyo?;)
masaya naman kahit papano pero not as much as we want it to be kasi bago kami lahat dito... yung mga nasa management lang ang magkakakilala kasi lahat galing ng makati...

dissertation88
Jul 29, 2008, 05:19 PM
Dear Sir/ Madam:

Peace!


My name is Paul V. Hilario. I am a faculty member of San Beda College Alabang. I am currently doing a study about individuals working in the call center industry for my dissertation. My study attempts to identify employee characteristics that relate to turnover and well being.

I am asking your assistance in providing my study with respondents to my survey. Respondents are preferably currently working in the call center environment either as a call center agent, TSR, CSR, CCA, or anything similar.

Please forward this email or refer them to the hyperlink below in order to answer the survey. I am grateful for any help you can extend in finishing my research. Should you be interested in the results of my study, I would be glad to share my findings to you or your company.

link of the survey:

http://www.eSurveysPro.com/Survey.aspx?id=987c25f7-b8b0-49eb-87fc-dcb8554f41c3

Thank you !

--
Paul V. Hilario, Ph.D (candidate)
Chair, Psychology Department
San Beda College Alabang
8423509

veronikadecides
Aug 2, 2008, 01:22 AM
well, its hell a lot better than being greated by cust with a complaint about their dsl service and ending it with executive complaint...

CheerfulSole
Aug 3, 2008, 10:09 PM
Hi to all sta rosa peeps just wanna ask kung may mga part-time csr position na opening diyan sa infon? ... and
Kailangan ba super bilis ka mag type sa SMS account or 30-40wpm will do? thanks....

melgames
Aug 4, 2008, 04:49 AM
air_keng, today (monday aug 4, 2008) my cross-training for US Sms account will start na. nag-sign up ko for US SMS e pero sabi nila makakatanggap din daw kami UK SMS. Super nosebleed ba account nyo? hehehee! Sana di ako mahirapan!

AIR_KENG
Aug 4, 2008, 03:08 PM
air_keng, today (monday aug 4, 2008) my cross-training for US Sms account will start na. nag-sign up ko for US SMS e pero sabi nila makakatanggap din daw kami UK SMS. Super nosebleed ba account nyo? hehehee! Sana di ako mahirapan!
bago pa lang ata yung us sms so malamang DA requests lang sa umpisa ang matatanggap nyo... pero kung may uk sms din kayo, nosebleed ka once in a while, hehe... nag process ng SMS ng halos isa't kalahating araw si Avon from US training nung saturday and mukhang naman... she didn't look stressed out...

masaya yung account bro, less stressful than taking voice calls... in 3 months time baka ako na rin tatawagan mo sa qdesk, hehe...

AIR_KENG
Aug 4, 2008, 03:13 PM
Hi to all sta rosa peeps just wanna ask kung may mga part-time csr position na opening diyan sa infon? ... and
Kailangan ba super bilis ka mag type sa SMS account or 30-40wpm will do? thanks....
hello cheerfulsoul! yung food account sa makati tumatanggap ng part-time csrs so may malaking possibility na ganun din sa food account ng sta rosa... sa sms naman, 25-30 wpm lang ata pwede na... hindi naman kailangan super bilis mag-type, dapat lang mabilis ka mag-isip at maganda sentence construction mo...

CheerfulSole
Aug 4, 2008, 04:12 PM
thanks for that info AIR_KENG, il tell my sis na baka nay open as a part-time csr since medyo malapit sa place nya yan...

AIR_KENG
Aug 4, 2008, 04:23 PM
thanks for that info AIR_KENG, il tell my sis na baka nay open as a part-time csr since medyo malapit sa place nya yan...
no prob, we're here to help... hehe, slogan yan ng UK account... :D

johanella
Aug 6, 2008, 02:28 PM
if you want to answer almost a thousand calls every night, then apply here...:rotflmao:

CheerfulSole
Aug 7, 2008, 01:05 PM
:D marami ba talagang weird questions sa sms account...

katlin_sre
Aug 9, 2008, 12:35 AM
gusto ko sana magapply sa company na ito as a Directory assitance. Required ba talaga na above average verbal communication skills mo? Panu pag hindi?

melgames
Aug 10, 2008, 10:38 AM
hi katlin_sre as long as u can explain urself well and enough na maintindihan the above average level criteria wont matter. Air_keng, nung thur and fri umakyat kami sa zone nyo at nag-observe ha. Sino ka dun? Nag-apply ka na for workforce? VTO ha?!heheheheh

melycent
Aug 10, 2008, 09:40 PM
pano poh *** yung food account dito? *** kc ** idea eh..parang food order taker poh ba?

CheerfulSole
Aug 10, 2008, 11:16 PM
hi katlin_sre as long as u can explain urself well and enough na maintindihan the above average level criteria wont matter. Air_keng, nung thur and fri umakyat kami sa zone nyo at nag-observe ha. Sino ka dun? Nag-apply ka na for workforce? VTO ha?!heheheheh

oo nga dapat priority mga pexer sa vto ha... hehehe... :lol:

bez_abie
Aug 11, 2008, 02:03 PM
I've been with Peoplesupport, Telus, and IBM Daksh. Ok naman silang lahat. I'll be starting my training tomorrow at Infonxx Sta Rosa since I moved back in Laguna. I just hope walang mag-mess up tomorrow. I was given a job offer last July 10th or 11th I think, I'm not quite sure. Since I needed to render the 30days of work at IBM Daksh, my orientation was rescheduled on August 4th. Umatend naman ako at nag-sign ng contract. And since we're more than 40 that time (27 lang ang need for the training class), some of us were scheduled for August 12th class, and I'm part of it. Then coming August 7th, someone from HR called me and asking me if I still wanted to pursue my application with INFOnxx. What the?! I was surprised of course. I immediately told her that I already have a schedule for training and I alredy attended the orientation. She was surprised and told me that nobody is getting my papers from her. I asked her if there's something wrong. She immediately told me that I have nothing to worry about and just attend the training on Tuesday (which is tomorrow). Then last Aug 8th, I received a missed call from INFOnxx. I was unable to answer the call and wondering what would be the purpose of the call. Hayz... I just hope na okay lang ang lahat and there is really nothing to worry about. Hayz..........

I'm so excited na for tomorrow. Konting adjustment lang siguro ako sa salary kasi sobrang liit nga nya compared sa mga previous salaries ko.. I'm not looking up na kasi sa salary (and I'm not a hypocrite hehe). At chaka adjustment sa pagsusuot ng corpo.. Di kasi ako sanay magsuot ng corpo since sa previous companies ko, we don't need to wear business attire.. Sana maging masaya ako dito. *** mga nega sa trainers, ok lang un.. 5wiks mo lang naman sila kasama, and the rest sa production na.. Pero sana ok naman..

CheerfulSole
Aug 14, 2008, 01:12 PM
^ start ka na bez_abie?

ck_marlon
Aug 16, 2008, 07:44 PM
Magkano po offer sa SMS account? Eto ba yung nag reresearch sa web, non voice account? Thanks

nashty
Aug 17, 2008, 05:35 AM
sana mghire ang SRCC ng mga gwapong agents! pampagana at pampagising! hehehe

sa UK sms account marami.. ang kulang mga magaganda.. :mecry:

super_gal
Aug 17, 2008, 10:42 PM
sa UK sms account marami.. ang kulang mga magaganda.. :mecry:

ganon ba... balak ko ngang lumipat sa SMS acct soon! basta pag may nakita kang girl na laging nakapink, matangkad, at kamukha ni mandy moore ako na un! hehehe. :D

super_gal
Aug 17, 2008, 10:54 PM
pano poh *** yung food account dito? *** kc ** idea eh..parang food order taker poh ba?

madali lang sa pizza acct... di ****** nagamit ng keyboard dito, puro mouse! *** food items icclick mo lang, tapos nasa screen na *** sasabihin mo... babasahin na lang, parang script, automatic lalabas *** lines... kung may sweet voice ka at convincing powers, dito ka sa acct na to mgaapply para damihan ng callers order nila, sample..."would you like some soda to go with your order?" landian lang ng konti *** voice, for sure di na makakatanggi *** caller! hahaha! tried and tested na yan! hay, bigla ko tuloy namiss pgcacalls sa food acct.

hambolpinoy
Aug 17, 2008, 11:02 PM
So di nalang kayo puro DA ngayon? I remember my info-days.. Hehe. Btw, this was my very first cc experience.. Sa RCBC Plaza ako. And itatayo na nila tong Sta. Rosa center nung nag-resign ako. Astig.

AIR_KENG
Aug 19, 2008, 01:49 AM
hi katlin_sre as long as u can explain urself well and enough na maintindihan the above average level criteria wont matter. Air_keng, nung thur and fri umakyat kami sa zone nyo at nag-observe ha. Sino ka dun? Nag-apply ka na for workforce? VTO ha?!heheheheh
mwahahahaha... ayus VTO agad... medyo dun ka siguro maninibago bro kasi hindi ma-VTO ang UK SMS hindi katulad ng USDA na madami ata VTO offers according to people i know...

Kung may makita kang kalbo na ubod ng kulit sa workforce, hindi ako yun... ako yung tahimik na kasama nung makulit, hehe...

AIR_KENG
Aug 19, 2008, 01:54 AM
sa UK sms account marami.. ang kulang mga magaganda.. :mecry:
dre, kulang nga ba? ok lang yan, starting ka pa lang naman sa SRCC... makakarating ka din dun sa level mo sa makati... mwahahahahahaha...

dami din maganda sa US... lalo na yung maliit na ang taray ng mukha, cute cute... hehe...

katlin_sre
Aug 19, 2008, 09:44 PM
waaaa.... I really like to be a part of INFONXX-Sta Rosa!!!!

AIR_KENG
Aug 26, 2008, 02:51 PM
waaaa.... I really like to be a part of INFONXX-Sta Rosa!!!!
FYI... recruitment for the Sta Rosa SMS account has been closed for the time-being... 13 batches in 2 months time, ang dami agad... anyway, kung gusto nyo pa rin sa sms account, apply kayo sa makati, open pa rin dun... tapos kung mag offer man ang HR ng site transfer to sta rosa, saka na lang kayo lipat dito, hehe... :D

CheerfulSole
Aug 26, 2008, 09:17 PM
FYI... recruitment for the Sta Rosa SMS account has been closed for the time-being... 13 batches in 2 months time, ang dami agad... anyway, kung gusto nyo pa rin sa sms account, apply kayo sa makati, open pa rin dun... tapos kung mag offer man ang HR ng site transfer to sta rosa, saka na lang kayo lipat dito, hehe... :D


closed na agad?... parang may nakita pa ata akong ads nila sa MB this sunday lang...

super_gal
Aug 28, 2008, 09:44 PM
FYI... recruitment for the Sta Rosa SMS account has been closed for the time-being... 13 batches in 2 months time, ang dami agad... anyway, kung gusto nyo pa rin sa sms account, apply kayo sa makati, open pa rin dun... tapos kung mag offer man ang HR ng site transfer to sta rosa, saka na lang kayo lipat dito, hehe... :D

waaaaaa! matatagalan *** ang pglipat ko sa sms acct! august 18 kasi ako ngexam at pumasa ****... sana makapagtrain nko for sms acct soon! nga *** nakakaantok ba ang non-voice acct? :)

teknisira
Aug 29, 2008, 02:08 AM
hello to everyone!

close na ba agad ang UK-SMS?
woah... nagsubmit lang ako ng resume
last tuesday sa job fair nila ** sa san pedro.
gusto ko pa naman un.
sabi saken mag-email daw ako ng letter of intent.
galing din kc ako sa info-makati nung 2003 pa.
pero di rin ako mashadong nagtagal don.

well, sana maconsider pa rin ang application ko.

katlin_sre
Aug 29, 2008, 04:44 PM
naghihire pa po ang SMS account sa Sta Rosa.. Nagapply ako sa recruitment center sa Starmall Alabang. Open pa ang position. Kaya apply na po!

AIR_KENG
Aug 30, 2008, 05:02 AM
nyahahaha... sori guys, i guess my informant was misinformed :D buhay pa kaya yung nag start ng thread na to? sana kasi may taga HR dito... suggestion lang naman...

EDIT: Apply lang kayo. Hopefully we get the new SMS place as soon as possible so we can all be in one floor... see you all there!

prittiboy014
Aug 30, 2008, 03:04 PM
elow! bago lang me dito! actually bagong hired lang ako sa infonxx sta.rosa... ok po ba dun? hehe first cc ko dun!

jaeleda
Aug 31, 2008, 05:51 PM
si juta ba yan... hahahaha! 1am-10am shift. sunday off. hahahaha

jaeleda
Aug 31, 2008, 06:09 PM
dre, kulang nga ba? ok lang yan, starting ka pa lang naman sa SRCC... makakarating ka din dun sa level mo sa makati... mwahahahahahaha...

dami din maganda sa US... lalo na yung maliit na ang taray ng mukha, cute cute... hehe...

si rachel juta yun! hahaha TM nya si sharon, station is near uk wf station..

super_gal
Sep 1, 2008, 01:51 PM
si rachel juta yun! hahaha TM nya si sharon, station is near uk wf station..

hey jaeleda! do i know u? anong team number mo?

katlin_sre
Sep 1, 2008, 08:48 PM
ask ko lang po, 1 year po ba talaga ang contract dito?
pwede po ba makipagareglo sa hr na 6 months na lang ang contract?
Godbless!!

jaeleda
Sep 4, 2008, 09:36 AM
hey jaeleda! do i know u? anong team number mo?

i dont know.. maybe yes, maybe no. low profile lang ako sa office... mahirap na mapagkaguluhan... hahahaha...

one thing's for sure, "the grass is greener on the other side."

jaeleda
Sep 4, 2008, 09:46 AM
hey jaeleda! do i know u? anong team number mo?

i dont know.. maybe yes, maybe no. low profile lang ako sa office... mahirap na mapagkaguluhan... hahahaha...

one thing's for sure, "the grass is greener on the other side."

Rharzkie
Sep 4, 2008, 09:53 PM
hi!

Hiring ba sa RCBC plaza, makati ng position na SMS / non-voice? sa sta. rosa , laguna daw kasi nangangailangan pero mas prefer ko magwork sa makati.
nag-apply kasi ako, then pumasa naman ako sa exams. Babalik na lang ako for interview.
Pag pumasa ba sa interview, gano katagal bago ka mag-start?

Rharzkie
Sep 5, 2008, 09:18 PM
heLLow??????

tao po??!!!

keeping_it_low
Sep 6, 2008, 08:56 PM
sana mghire ang SRCC ng mga gwapong agents! pampagana at pampagising! hehehe

meron naman di lang napapansin... but there are pretty good looking people in SRCC lalo na ngayon mga fashionista pa! ;) we do dress up nicely.

keeping_it_low
Sep 6, 2008, 09:10 PM
gusto ko sana magapply sa company na ito as a Directory assitance. Required ba talaga na above average verbal communication skills mo? Panu pag hindi?

not above average ...but if u have good comprehension skills, your sentences construction , pronunciation /enunciation are ok, then go apply...

practice on enunciating words with long e's / short e's (please = pleez not ples)... p/f sound..etc etc

goodluck! if u apply, sana mabait mag interview sayo... :D:D

keeping_it_low
Sep 6, 2008, 09:25 PM
ano ng bago sa infonks?

sinu-sino na ang umalis?

sino na ang na-promote?

umalis > si manong driver ng ambulansya at ang kanyang ambulansya wala na raw ; some DA tms/leads/csrs transferred to UK acct

promote > new DA leads

bago > madaming bagong mukha , so much life in SRCC .. at dahil ops floor na rin ang multi purpose hall, may bagong venue na ang xmas party (kung may xmas party pa hehehe) !! ...looking forward to that.:rotflmao::rotflmao:

katlin_sre
Sep 7, 2008, 07:58 PM
lahat po ba ng interviewer sa Info-sta rosa hindi mababait?
Naku... Lord wag naman po ninyong pahintulot! hehehehe!

keeping_it_low
Sep 8, 2008, 12:41 AM
lahat po ba ng interviewer sa Info-sta rosa hindi mababait?
Naku... Lord wag naman po ninyong pahintulot! hehehehe!

misleading..sorry.
actually, mababait mga interviewers . the ones who interviewed me were nice. Huwag ka lang unahan ng kaba, relax and take your time when answering (not that long naman). have a hearty meal before applying... the brain works better, for me. hehe hope it'll work for u...good luck!! :naughty::naughty:

prittiboy014
Sep 8, 2008, 02:31 PM
dami nagapply this month sa infonxx sta.rosa! paglabas ng batch namin after orientation eh umaapaw na ang lobby ng mga applicants! hehe

e_anny
Sep 8, 2008, 06:03 PM
hi there! im a newbie here. and i am also new in infonxx. my orientation is on sept 26. ask ko lang what are their shuttle schedules? and may shuttle ba if i live in san pedro?

thanks in advance..

teknisira
Sep 11, 2008, 01:09 AM
^ hi e_anny

from what i've read here, nasa alabang & calamba lang ang shuttle service.
so u might as well go to alabang and take the shuttle kc mas malaki ang magagastos mo if you commute from san pedro to sta. rosa then tagaytay.
pero baka meron pa sila na alam na ibang route.

e_anny
Sep 12, 2008, 06:17 PM
hi teknisira.

thanks for the info. actually, di ko pa talaga nararating *** mismo ofis that's why wala pa ko idea how far it is. thanks again ha.

peacebowl
Sep 14, 2008, 06:12 AM
Hi po.. tanong ko lang kung ilang oras ang biyahe from Alabang (shuttle servc) to Infonxx site? And, office attire ba talaga or same like w/ the other call centers na mga nakamaong and shirts lang? Tnx po.

teknisira
Sep 14, 2008, 04:31 PM
you're welcome e_anny!

kung nakarating ka na sa paseo de sta. rosa, malapit na sya don. nadadaanan lang kc namin yan pag pumupunta sa tagaytay.

@peacebowl
kung galing ka ng alabang, siguro it will take you 30-40 mins. o baka 1 hr. di ako sure. hehe.. depende rin kc kung matraffic. office attire sila.

peacebowl
Sep 14, 2008, 10:51 PM
Thanks teknisira... isa pang Q... sobra bang lamig sa orientation room? should we need to bring jacket? Sa Thurs na kasi orientation namin... after the orientation kinabukasan ba training na or by Mon. pa? Tnx ulit. :)

ralphroberts78
Sep 15, 2008, 09:09 AM
Guys may opening pa ba ng SMS/non voice sa Sta. Rosa Laguna site. Thanks

privatej4
Sep 16, 2008, 03:07 PM
may nkukuha po bang backpay sa infonxx?if ever gano ktgal ang processing?tnx..

sushiefairy
Sep 22, 2008, 01:51 PM
hello tanong lang po,na-endorse po ako kanina for the non-voice account kaya lang sa sta.rosa nga sya. i'm from imus, cavite nga pala. gusto ko sana yung sa makati eh. i'm just worried about the transpo, mas malapit lang ba if i use the shuttle from alabang o i'll just commute using tagaytay road. enlighten me naman if you have ideas kung gaano kahaba ang biyahe. wala po bang info regarding sa makati site? feeling ko mas malapit dun. i need an answer today please lang po!!!salamat.

ralphroberts78
Sep 23, 2008, 11:47 PM
Guys does Infonxx Sta. Rosa entertain walkin applicants for the non-voice account? I'm planning to apply since it's near my residence. Thanks.

teknisira
Sep 24, 2008, 12:15 PM
sana may sumagot sa tanong ni ralphroberts78. yun din ang concern ko.

@peacebowl
ako naman magtatanong ***. malamig ba sa orientation room? :naughty:

keeping_it_low
Sep 24, 2008, 01:16 PM
Guys does Infonxx Sta. Rosa entertain walkin applicants for the non-voice account? I'm planning to apply since it's near my residence. Thanks.


...yes. apply in the morning (since it's near your place) because sometimes the waiting area gets full. just bring an updated resume with pic of course.
;)

sushiefairy
Sep 24, 2008, 04:25 PM
hello guys makulit talaga ako pero ask ko lang if someone here knows kung hiring na sa makati yung non-voice account,nalalayuan kasi ako sa Laguna eh. Pwede ba akong mag-walk in sa Makati?then just ask. plano ko kasi pumunta bukas o sa thursday. salamat for any info's.

ralphroberts78
Sep 25, 2008, 03:42 AM
...yes. apply in the morning (since it's near your place) because sometimes the waiting area gets full. just bring an updated resume with pic of course.
;)

Thanks. If I may ask are you also working on the same account? and do you have any idea how much is the basic, you can just PM me. Thanks a million. :)

Ichophone
Sep 27, 2008, 02:56 AM
Are applicants required to do a walk-in application if they're going for a non-voice account? or is it the same for every hopeful? I'm planning to send my resume to an e-mail i found on the earlier posts (unless that has gone inactive)... I hope someone answers. :(

bartowski
Sep 27, 2008, 02:17 PM
Are applicants required to do a walk-in application if they're going for a non-voice account? or is it the same for every hopeful? I'm planning to send my resume to an e-mail i found on the earlier posts (unless that has gone inactive)... I hope someone answers. :(

YES! Its the same procedure for all accounts and applicants. Dont bother yourself sending your application through email its better if you just walk in since its only a one day process.

Anybody here who'll start their training on monday for the sms account?

Ichophone
Sep 27, 2008, 10:11 PM
YES! Its the same procedure for all accounts and applicants. Dont bother yourself sending your application through email its better if you just walk in since its only a one day process.

Anybody here who'll start their training on monday for the sms account?

Oh, if that is so is their Alabang office still up?. I don't want to sound choosy or anything but i just can't keep up if ever the Sta. Rosa branch would be the only spot where interested applicants can apply. :(

bartowski
Sep 28, 2008, 07:23 PM
Oh, if that is so is their Alabang office still up?. I don't want to sound choosy or anything but i just can't keep up if ever the Sta. Rosa branch would be the only spot where interested applicants can apply. :(

Yes, thats in starmall alabang 5th floor.

Ichophone
Sep 28, 2008, 07:39 PM
Yes, thats in starmall alabang 5th floor.

Oh, so the one from Madrigal Building has been relocated to Starmall Alabang now?.

Anyway, are there still positions available for those who handle the SMS-Accounts? :(

P.S. Is it okay for the resume to have a printed picture (as in, it was inserted in an Office software) or should the resume have a real picture? If so, what size should the resume have?.

CheerfulSole
Sep 28, 2008, 08:30 PM
^ di naman kailangan ng picture sa resume pag bpo/call center aaplayan mo...

Ichophone
Sep 28, 2008, 09:10 PM
^ di naman kailangan ng picture sa resume pag bpo/call center aaplayan mo...

Ah ganun ba. >_<

Just making sure, baka kasi maya maya wala akong dalhin tapos mayamaya pala kailangan.

Magdadala na lang ako ng separate para sigurado.. haha. :rotflmao:

maxmiller
Oct 3, 2008, 10:48 AM
Will they still accept applicants next week? Mga October 6?

eldiey8
Oct 4, 2008, 07:29 PM
:wave:

just got accepted here yesterday.. will have our orientation oct 9 (this coming thursday) :)

sushiefairy
Oct 4, 2008, 10:53 PM
:wave:

just got accepted here yesterday.. will have our orientation oct 9 (this coming thursday) :)

Sa Sta.Rosa po ba ito? One day process lang po ba?Pasensya na sa mga tanong,plano ko kasi mag-walk in this week. Salamat...

eldiey8
Oct 5, 2008, 05:46 PM
Sa Sta.Rosa po ba ito? One day process lang po ba?Pasensya na sa mga tanong,plano ko kasi mag-walk in this week. Salamat...

yes, sa sta. rosa.. i wouldn't know kung one day process lang kasi when i went there 2 weeks ago, hapon na so i had to go back the following week for my final interview (last friday).. a couple of hours later after my interview, i got the result and fortunately i was hired.. if you really want to have a one day process, you can try going there early in the morning :)

sushiefairy
Oct 5, 2008, 08:54 PM
eldiey8 salamat sa reply and the info's. Within this week siguro I'll apply. kala ko kasi freeze ang hiring,pwede pa pala.Eto po ba yung UK sms-account? Yun kasi ang plano kong aplayan. Salamat ulit.

maxmiller
Oct 6, 2008, 06:59 AM
Wala na ba yung recruiting office nila sa Starmall Alabang? Sa Sta. Rosa nalang talaga pwede mag-apply? Medyo malayo kasi yun samin. Tsaka di ko alam pano pumunta dun. Hehe.

ralphroberts78
Oct 6, 2008, 01:59 PM
Wala na ba yung recruiting office nila sa Starmall Alabang? Sa Sta. Rosa nalang talaga pwede mag-apply? Medyo malayo kasi yun samin. Tsaka di ko alam pano pumunta dun. Hehe.

dude open pa rin iyong recruitment nila sa Starmall Alabang 4th floor. I got the job offer today. Orientation is this coming friday. I'll be having my training next week Oct 13. Punta ka ng maaga sa starmall around 10am para mablis ma process iyong application mo, more or less by the afternoon may Job Offer ka na. *okay*

eldiey8
Oct 6, 2008, 02:28 PM
eldiey8 salamat sa reply and the info's. Within this week siguro I'll apply. kala ko kasi freeze ang hiring,pwede pa pala.Eto po ba yung UK sms-account? Yun kasi ang plano kong aplayan. Salamat ulit.


yes, sms account.. :) goodluck on your application *okay*

sushiefairy
Oct 6, 2008, 06:39 PM
^ Salamat ulit sa'yo. Saka dun sa nag-post ng ibang info's, anlaking tulong talaga.Salamat.

maxmiller
Oct 7, 2008, 12:32 AM
dude open pa rin iyong recruitment nila sa Starmall Alabang 4th floor. I got the job offer today. Orientation is this coming friday. I'll be having my training next week Oct 13. Punta ka ng maaga sa starmall around 10am para mablis ma process iyong application mo, more or less by the afternoon may Job Offer ka na. *okay*

Thanks bro!*okay*

teknisira
Oct 7, 2008, 01:53 AM
buti naman open pa pala ang UK sms a/c nila.
dapat pala makapag-apply ako this week.

thx for the update guys!

maxmiller
Oct 7, 2008, 03:40 AM
Ay tanong ko lang pala, yung exams and interviews ba sa Starmall, Alabang na ginagawa? Kelan lang pinapapunta sa Sta. Rosa? Salamat po.

ralphroberts78
Oct 7, 2008, 09:54 AM
Ay tanong ko lang pala, yung exams and interviews ba sa Starmall, Alabang na ginagawa? Kelan lang pinapapunta sa Sta. Rosa? Salamat po.

Exams and Interviews were held in Starmall, yung orientation sa Sta. Rosa na bro.

the_walrus
Oct 7, 2008, 10:48 AM
Tanong ko lang po mga sirs and madams....may age requirement/limit ba sa pag-apply na call center agent? Kailangan ba talagang fluent sa English para pumasa?

Ako kasi ay nasa mid-forties na at gusto kong sumubok na magtrabaho sa call center. Nung isang araw ay nag-apply nga ako ONLINE sa kgb_Philippines. CSR for SMS ang in-apply-an ko...non-voice.

concernme
Oct 7, 2008, 08:15 PM
Hi Guys,
I found out in the Classifieds ads about INFOXX is now KGB_PHILIPPINES?

I like to apply in the company but the name KGB, sound like a secret agent from Russia.

what if I been hired in KGB_PHILIPPINES and afterwards I work in the United States or in Europe, they might ask me, If I am a security agent of KGB. and be a delay for my application abroad?

what is your opinions?

maxmiller
Oct 7, 2008, 11:47 PM
Galing ako dito kanina. Nasa JO na sana ako kaya lang meron palang 1 year bond dito. Kamote! Sabi ko pagiisipan ko pero mukhang tagilid dito.

pusang_gala27
Oct 15, 2008, 02:50 AM
hi... ask ko lang if hiring pa sa non-voice account? na ingganyo ako sa 11k per payday eh hahahaha! 3pm - 12 ang pasok? saturday at sunday ba ang day off dito? (i hope and pray) hehehehe... salamat sa mag rereply....

the_walrus
Oct 19, 2008, 01:22 AM
I do not know if there is still hiring for non-voice account in kgb_Philippines in Sta. Rosa but based on what I've observed yesterday, the company is still entertaining walk-in applicants....for what position, that I do not know.

11K per payday is attainable. The Labor Relations Officer told us that one CSR there earns at least P25k per payday (every other Friday)....that means equal to or more than P50k a month.

I am looking forward to achieve or even surpass that kind of earning.

ralphroberts78
Oct 20, 2008, 06:05 PM
Hi peeps, are there anyone out there who came by the sta. rosa site today Oct 20 for the training but was rescheduled for Nov 3? A week has passed since the orientation, and they did not even gave us a heads up that training will be cancelled. I just hope that this time it will be final. thanks.

the_walrus
Oct 20, 2008, 07:37 PM
Nag-orientation kami nung October 17 at sa November 3 nga raw ang start of training...2PM to 10PM.

bartowski
Oct 20, 2008, 09:25 PM
goodluck sa mga mag tratraining! advice ko lang, don't incur any absences or lates and QUALITY comes FIRST. malalaman niyo yan pag nasa floor na kayo which is OJT 3rd week ng training.

badbloodblack
Oct 20, 2008, 11:56 PM
cnu jan ang mga scheduled for nov.3 training??
seE u therE batchmates..,weeEeeh

the_walrus
Oct 21, 2008, 08:27 AM
Maraming salamat sa advice bartowski!

Magka-batch tayo, badbloodblack. See you there.

pdtrash
Oct 21, 2008, 09:34 AM
kaka pasa ko lang sa exam kahapon oct 20, interview sa friday

ask ko lang me nabagsak ba sa interview sa SMS hahaha,

GL sa mga mag tra-training ^^

the_walrus
Oct 21, 2008, 09:51 AM
Palagay ko maraming bumagsak sa interview sa SMS. Yung mga nakasabay kong nag-apply at pumasa sa written exam, typing speed test noong October 10 ay huli kong nakita nung interview na...hindi ko na sila nakita sa orientation....baka bumagsak sila sa interview.

badbloodblack
Oct 21, 2008, 06:43 PM
saglit *** interview pro dme ** nbagsak..,kea impress the interviewer with your answer.,gudluck pdtrashtga cabuyao ca?? prhas teU:bashful:

pdtrash
Oct 22, 2008, 09:21 AM
Uu bloodbank *** tropa q ininterview khapon, bagsak. Anu anu *** possible questions s interview. Tgl p naman fri p **, kzo knkbhan p din ** ahaha

pdtrash
Oct 25, 2008, 05:28 PM
malas bagsak ako sa interview ahaha

why blue is called blue tanung sakin =))

try ko ulit next month

anystan
Oct 25, 2008, 08:05 PM
it is true that there's only 1 sked for non-voice accnt, 3pm-12am?

just making sure before i apply..

thanks in advance to those who will care to respond!

pdtrash
Oct 26, 2008, 11:15 AM
everyday po hiring *** ng non voice but priority nila ***** ang DA, and sabi nun kapatid ko na CSR sms, last batch na nung ininterview kame T_T

january daw ako bumalik hehe


pero not sure pa naman po, sa case ko kz 9am ako pumunta then nat take ako ng DA exam, but I failed haha, so the HR asked me if I want to take the exam for SmS, taz 4:30pm ako pinabalik para sa exam, nakapasa naman


sa kasamaang palad bagsak sa interview ^^

pm mo ako kung gusto mo malaman mga tanung.

raymond_bella2006 - YM id

shpadoinkle
Dec 4, 2008, 08:06 PM
sana nga this coming january mag-hire ulit sila.. gusto ko rin mag-apply weh.. mukang madali lang ang workload.. anyone from info sta rosa?? sana update keo dito sa mga interested din mag-apply..

thanks.. :)

denielle
Dec 27, 2008, 01:57 PM
hi po sa mga kgb employees!
ask ko lang po if kgb is still hiring? i'm planning to apply nxt mo., 4 sms/nonvoice act. (laguna)
i worked @ ict ortigas,(that was almost 2yrs ago), i'm residing here in cavite kaya mas convenient kung sa laguna ako, lalo pa't may shuttle service daw.
hopefully hiring pa sila and ma-hire sana ako if ever.

tnx!

babylj
Dec 28, 2008, 03:22 PM
i think hiring will resume next year (Jan 2009).. may TL dito na galing ICT...:)

denielle
Dec 28, 2008, 11:31 PM
i think hiring will resume next year (Jan 2009).. may TL dito na galing ICT...:)

tnx babylj :) try ko na lang by january. i hope you won't mind, ask ko na din kung open kaya sila for applicants on the 1st wk. of january. (hindi ba bakasyon ang HR? ;)) and kung sa starmall alabang ba mag-a-apply, on that same day malalaman na rin ang result ng application or i still have to go to laguna? (dahil primary screening lang sa alabang :confused:)
tnx!

klanz1828
Dec 30, 2008, 09:35 AM
Galing ako dito kanina. Nasa JO na sana ako kaya lang meron palang 1 year bond dito. Kamote! Sabi ko pagiisipan ko pero mukhang tagilid dito.




ask k0 ***... an0 ba *** cnsabi ny0ng merun plng 1 yr. bond jan sa KGB??? wats dat 1 yr. b0nd all about??? s-ri ha... dnt hav any idea eh daz y im asking... mag aapply plng ak0 by Jan. :)

klanz1828
Dec 30, 2008, 09:43 AM
Palagay ko maraming bumagsak sa interview sa SMS. Yung mga nakasabay kong nag-apply at pumasa sa written exam, typing speed test noong October 10 ay huli kong nakita nung interview na...hindi ko na sila nakita sa orientation....baka bumagsak sila sa interview.



sir... mer0n ak0ng private msg. sU... hehehe.. newei, gaanu ba kalufet ang interview at merun png bumabagsak??? kelangan ba tlg as in fluent ka mg english??? *** sbi ng iba basta galingan m0 *** sa typing speen ok na... at if ever, wg ka daw papa late or absent pg nsa training kna... ano2 ba dpt pag handaan sa exams??? ano2 *** type ng exam??? mahirap ba??? sa written exam, ano2 mga un??? bka nmn pde mk0 bigyan ng hint... *** handa nk0 pag punta k0 dun nxy yr. (Jan) cge na... kakahiya man sU.... :)

babylj
Dec 30, 2008, 03:04 PM
tnx babylj :) try ko na lang by january. i hope you won't mind, ask ko na din kung open kaya sila for applicants on the 1st wk. of january. (hindi ba bakasyon ang HR? ;)) and kung sa starmall alabang ba mag-a-apply, on that same day malalaman na rin ang result ng application or i still have to go to laguna? (dahil primary screening lang sa alabang :confused:)
tnx!


I think January 5 mag-resume ang hiring.. post ko na lang ulit if may changes..

as far as I know, punta ka lang sa laguna pag orientation na. Exam, typing test, interview will be held at star mall, alabang. Good luck!


for motivation purposes...hehehe...
12k ang last payout ko.(wala kasing deductions..)

denielle
Dec 30, 2008, 09:36 PM
I think January 5 mag-resume ang hiring.. post ko na lang ulit if may changes..

as far as I know, punta ka lang sa laguna pag orientation na. Exam, typing test, interview will be held at star mall, alabang. Good luck!

salamat! :)


for motivation purposes...hehehe...
12k ang last payout ko.(wala kasing deductions..)

wow naman! :rotflmao:
sana matanggap din ako. btw, ask ko lang, anong act mo sa kgb?
sms/nonvoice/voice? same lang ba ang salary rate kahit saan mapunta?
and one more thing, mejo bano ako pag dating na sa interview. can you pls give me some tips, your help will highly appreciated.
pasensya na ha! :depressed:

tnx in advance! :bashful:

Mike Cortez
Dec 31, 2008, 09:40 PM
do you have tech accounts? how much is the basic?

babylj
Jan 1, 2009, 04:56 PM
UK SMS account ko
10k - training
13k - proby
13.5k - regular
+ productivity (allowance??) - 2,300 monthly
+ performance incentive (QA, CPT)
+ diminimis (for regular employees)

========================

Re: Interview
Si Honey kasi nag interview sakin eh, as in basic lang ang tanong, why do we have to hire you? tell me something about your self.. yun lang, no weird questions, promise! kaya depende talaga sa interviewer. Advice ko lang, relax, wag ka masyadong magmadali sa pagsagot.. Good luck ha..

sana magkita tayo dito sa floor. :)

babylj
Jan 1, 2009, 04:59 PM
do you have tech accounts? how much is the basic?


Parang wala ata, hindi ko alam sa Makati..

Dito sa Laguna, Directory Assistance (Dominos, Pizza Hut, Sprint, Orange) atbp..

at UK SMS (Non Voice)...