Call Center Sleeping Habits Survey Pls...

[alvinphilip]

hi,

i doing this simple survey for all you call center people. just answer these simple questions, as i am currently studying the sleeping habits and sleeping conditions of different call centers in the country. i hope to improve this area of service for all cenetrs in the country. thanks for your cooperation.

1. whats the name of the call center you are currently employed?
2. how many days a week do you work?
3. how many hours of work do you put up in a day?
4. within these work hours, how may breaks do you get?
5. do you have nap breaks, and is it encouraged by management?
6 for graveyard shifts, do you go to work early and just catch some sleep at the office before work?
7. at the work place, what kind of sleeping facility do you have? (couches, bunk beds, normal beds, or just a floor?)
8. how many sleeping facilities do you have in your building? and how many couches/bunk beds/normal beds do they have per facility?
9. are these facilities enough for the whole office/building in one shift?


thanks again for taking time to read this.:bashful:

[elaine123]

1. people support manila
2. i work 5 days a week and get 2 rest days
3. shift is 9 hours a day
4. i get 3 breaks. a one hour break and 2 15 minute breaks, one before lunch and one after lunch.
5. nap breaks... is there such a thing!? if you want a nap, nap during your break.
6.i'm on the graveyard shift, i get my 8-9 hours of sleep a day before shift so i'm well rested before coming to work
7.we have sleeping quarters on every floor, one on each wing, on my side of the production floor, it's just the carpeted floor and people bring in their own sleeping gear since it hasn't been completely fixed yet since the campaign is fairly new.
8. sleeping facilities- i'm guessing we have about 6 in the entire building
9. sleeping facilities is not enough for everyone on the floor.

[Econ_major]

1. whats the name of the call center you are currently employed?

RMH Teleservices Asia Pacific/NCO Group

2. how many days a week do you work?

5 days

3. how many hours of work do you put up in a day?

9 hours... actually 7 1/2 hours lang ako nasa lines

4. within these work hours, how may breaks do you get?

3 breaks

5. do you have nap breaks, and is it encouraged by management?

good luck... as much as i want it, di rin ako natutulog... nawawala *** game mode ko

6 for graveyard shifts, do you go to work early and just catch some sleep at the office before work?

no... tulog **** ako sa house before alis... di ako sanay matulog sa di ko couch

7. at the work place, what kind of sleeping facility do you have? (couches, bunk beds, normal beds, or just a floor?)

bunk beds

8. how many sleeping facilities do you have in your building? and how many couches/bunk beds/normal beds do they have per facility?

3

9. are these facilities enough for the whole office/building in one shift?

goodness no...

[iratootsie]

1. whats the name of the call center you are currently employed?
*globalstride

2. how many days a week do you work?
*5 days a week

3. how many hours of work do you put up in a day?
*9 hours including lunch break.

4. within these work hours, how may breaks do you get?
* i got one hour long lunch break and two 15 minute breaks.

5. do you have nap breaks, and is it encouraged by management?
* nap sa break mo lang.

6 for graveyard shifts, do you go to work early and just catch some sleep at the office before work?
* if i cant fall asleep sa apartment/house then yes, me and a friend usually meet up sa office before shift to sleep sa naproom.

7. at the work place, what kind of sleeping facility do you have? (couches, bunk beds, normal beds, or just a floor?)
*carpeted floor with big pillows and bean bags

8. how many sleeping facilities do you have in your building? and how many couches/bunk beds/normal beds do they have per facility?
* one nap room.

9. are these facilities enough for the whole office/building in one shift?
* not nearly enough. kaya unahan sa naproom pag break.



i dont work there anymore. i cheated. i just wanted to do the survey. but answers are true, at least while i was working there.

oh wait, last i heard, they converted the naproom into a nurse's station. oh well.

[choloy_11]

1. whats the name of the call center you are currently employed?
***Convergys Alabang

2. how many days a week do you work?
*** 5 days/wk

3. how many hours of work do you put up in a day?
*** 9 hrs with 1 hr lunch break so technically 8 hrs lang

4. within these work hours, how may breaks do you get?
*** 3 breaks, 15mins-1hr-15mins.

5. do you have nap breaks, and is it encouraged by management?
*** nap breaks? whoa!!! goodluck.. you can take a nap if you like but that will be deducted from your breaktimes.

6 for graveyard shifts, do you go to work early and just catch some sleep at the office before work?
*** nope, sa bahay lang talaga ako kc ndi naman makatulog sa lounge dahil me mga pasaway n naghihilik.. :grrr:

7. at the work place, what kind of sleeping facility do you have? (couches, bunk beds, normal beds, or just a floor?)
*** 2 couches and 2 bean bags per quarter..

8. how many sleeping facilities do you have in your building? and how many couches/bunk beds/normal beds do they have per facility?
*** 3. pasaway nga eh, 1 quarter lang para sa girls tapos the other 2 para na sa mga boys.

9. are these facilities enough for the whole office/building in one shift?
*** gudluck! nope... :angry:

[RIGOR]

hi,

i doing this simple survey for all you call center people. just answer these simple questions, as i am currently studying the sleeping habits and sleeping conditions of different call centers in the country. i hope to improve this area of service for all cenetrs in the country. thanks for your cooperation.

1. whats the name of the call center you are currently employed?
2. how many days a week do you work?
3. how many hours of work do you put up in a day?
4. within these work hours, how may breaks do you get?
5. do you have nap breaks, and is it encouraged by management?
6 for graveyard shifts, do you go to work early and just catch some sleep at the office before work?
7. at the work place, what kind of sleeping facility do you have? (couches, bunk beds, normal beds, or just a floor?)
8. how many sleeping facilities do you have in your building? and how many couches/bunk beds/normal beds do they have per facility?
9. are these facilities enough for the whole office/building in one shift?


thanks again for taking time to read this.:bashful:



1. whats the name of the call center you are currently employed?
- ahh BPO kami, a starting BPO company in which I wont disclose ang pangalan sapagkat wala pa naman ako msasabing mganda dito


2. how many days a week do you work?
5 days a week, Monday to Friday evening.

3. how many hours of work do you put up in a day?
8 hours a day

4. within these work hours, how may breaks do you get?
Hmm,kahit ilang oras, lenient sila sa break scheds.walang clock in or clock out. siguro mga 1 1/2 - 2hours minsan.

5. do you have nap breaks, and is it encouraged by management?
Yes, ***** mga 20 minutes kung di na kaya ang antok..nakaranas ako ng 1hour na nap break minsan.

6 for graveyard shifts, do you go to work early and just catch some sleep at the office before work?
Hmm nope,10pm nmn start ng pasok..di naman siguro alanganin ang tulog para samin

7. at the work place, what kind of sleeping facility do you have? (couches, bunk beds, normal beds, or just a floor?)
None, sleep at your desk lang

8. how many sleeping facilities do you have in your building? and how many couches/bunk beds/normal beds do they have per facility?
None, sana nga magkaroon

[Papichulo168]

I dont understand the logic for sleeping quarters in a call center really. Meron bang mga sleeping facilities sa mga daytime companies?

[alvinphilip]

^
well, sleeping (or taking naps) is actually better than drinking a cup of coffee to help you boost your work day. its already an accepted scientific fact... although its not yet practiced locally. coffee will keep you awake, but a 15-20 min nap will give you a boost of energy. a lot of us will look for a place to streal a wink or two coz sometimes a cup of coffee won't do. international offices (some..) encourage short naps for their employees, knowing that effeciency and productivity among the workforce will actually boost after a nap.. locally, not too many offices practice it... although a lot of people look for it. a lot of top ceo's admit to taking a nap inside their offices... so it must work.

thanks for the answers people, and i hope to hear more from other people regarding the survey.

[alvinphilip]

:bashful: bump...

[dragonrower]

1. DELL
2. 5, like all other call centers
3. 11 to 12
4. 1 yosi break, 1 lunch with yosi break, total of 45 mins
5. no, the mgt encourage you to sleep if there are storm or floods that you cant go hom or come to work
6 me?, no
7. bunk beds in a quiet room
8. 4 rooms, 2 male 2 female, total of 8 bunk beds
9. nope

[RIGOR]

I dont understand the logic for sleeping quarters in a call center really. Meron bang mga sleeping facilities sa mga daytime companies?

malaking tulong ang sleeping quarters para sa mga malalayong bahay at nangangailangang pumasok ng maaga para umabot sa mrt,lrt o umiwas sa mga masasamang elemento sa gabi..mainam na may matulugan silang pansamantala para makapagkondisyong bago magumpisa ng trabaho.

[alvinphilip]

^^bump:bashful: