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View Full Version : eBay magkakaroon ng in-house call center sa Pilipinas?


pinoynetwit
Sep 3, 2006, 11:15 AM
Totoo ba itong chizmax na nasagap ko na ang eBay company ay magkakaroon ng in-house contact center sa Pilipinas to cater to their phone, email and chat support for eBay and PayPal?

Parang plausible kasi ito dahil sa dami ng eBay at PayPal reps sa buong mundo, ito ay isang sufficient "critical mass" para magkaroon ng tinatawag na "economies of scale" in establishing a contact center in a third world country. Not to mention that being a global company they need to establish a reputation for being an employer of choice and not a "sweat shop" employer.

Ano balita niyo? Baka nakuryente lang ako.

Sorry for using jargon terms.

IBMDude
Sep 3, 2006, 11:40 AM
talaga? where did you get this info?

theExchangeStud
Sep 3, 2006, 11:46 AM
sa ibm daksh ang ebay noh

pinoynetwit
Sep 3, 2006, 12:01 PM
Dati pa kumakalat yan IBMdude...kaya lang parang kwentong kutsero although it is plausible due to the huge numbers of reps they have. Pagsamahin natin ang mga PayPal at eBay reps...andameee di ba. Kaya may economies of scale. Napag-uusapan ng mga contact ko sa eBay home office sa Canada...pero as of now kwentong kutsero. FYI: Marami pong Fil-Am sa eBay home office sa Vancouver, Canada. Pay is average accoording to them..if you work in the in-house. Anyway sent you a PM kung makakalusot ang qualifications ko para dun sa GY shift na BPO ng IBS.

Kung titingnan natin ginawa na ito ng HSBC, JP Morgan, Dell, Microsoft, Ask Me Now, Branders at Emerson. Take note that even companies with fewer reps than eBay are establishing their in-house centers here.

Kung saan naka-outsource eBay at PayPal alam ko lahat pero can't comment due to confidentiality reasons. My lips are sealed 'ika nga.

pinkpinkapples
Sep 9, 2006, 11:23 AM
oh well...sa sutherland noh!

pinoynetwit
Sep 9, 2006, 04:10 PM
Sutherland may eBay owwwsssss. Pano mo nalaman? Alam ko may email doon na tech at non-tech.

IceKnight
Sep 9, 2006, 06:58 PM
sutherland has paypal ever since they started.

bourbon
Sep 9, 2006, 08:15 PM
sutherland has paypal ever since they started.

Honga, di ba doon galing si Pinoynetwit? :bashful:

*BeTeLgEuSe*
Sep 9, 2006, 10:07 PM
AFAIK, pinoynetwit came from Sutherland.. to which a/c he was from... secret na namin yun!! hehehe.. :D

Vince V., hows jobhunting?

pinoynetwit
Sep 10, 2006, 12:07 PM
Meron nang nakuha pero *** pang kontrata waiting for start date....fallback position. .. mas madali, malapit sa bahay at mas MAGAGANDA WORK STATIONS...AT MAY MALALAKING CASH INCENTIVE. email ito pero sikwet kung saan! Minsan naman naiisip ko na nagpalipat na lang ako ng account o queue.

Meron pa akong hinihintay na mas mataas ang pay-19500 base plus allowance...wala pa hazard pay. This week malalaman ko kung meron pang slots. email ito pero sikwet!

C betelguese ayaw pang umamin kung sino ka...cge umamin ka na sa akin kung *** ka pleeasssseeeee. DI naman ako manyakis, rapist o stalker. CLue clue clue kung *** ka?! Pasensiya ka na kung parang batang makulit ako. Ganyan talaga ugali ko ahihihihihihih. Eto pa...*** c "mama ber" at ano itsura ni "mama ber"? kasing laki ba katawan niya ng "ber"? clue! clue! clue!

Kukunin ko backpay at certificate of employment ko this coming Friday.

pinoynetwit
Sep 10, 2006, 12:08 PM
Iceknight may opening ba dun sa yahoo ad reviewer sa West?