The Best Call Center Company

[abe1]

To all call center veterans, based on your years of experience can you rank 1 to 3, the Best Call Center Companies in the Philippines? *okay*

do share your criterias, this will help out the newbies in the profession.

thanks
abe

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[alky-holic]

unless anyone has worked in all the call centers in the Philippines, i don't think anyone can really tell which is the best call center.

[soulthird]

Etelecare - Employer of the Year - Phil Management Assoc. of the Philippines

[Austin_20]

Which call center has the best compensation package?

[fujitsu_accen]

ICT Group the Best!

2006 Top 50 Teleservices Rankings
Outbound
http://www.tmcnet.com/awards/winners/Top-50-Winners-2006/Default.htm

Inbound
http://www.tmcnet.com/scripts/awards/top-50-inbound/Default.htm

[chekiedude]

hsbc, jp morgan, dell...start-ups, etc.

[clark+kent]

eTelecare
Convergys
Sykes

---> the big 3

[msbles]

What about the best call center for young people? for undergrads? for postgrads? for parents? (I'm particularly interested in the most parent-friendly call center.)

[freshbabe]

CONVERGYS!!! THE BEST!!!!

its parent-friendly... mostly...
puro above 40/ or thirtys people
nakikita ko... (CVG-ALABANG/INSULAR)

no discrimination at all... *okay*
politics maybe... :rotflmao:

SYKES... it's best with benefits & culture salary... uhmm... not quite :naughty:

[aiz]

unless anyone has worked in all the call centers in the Philippines, i don't think anyone can really tell which is the best call center.

i concur! ...........

[iceandfire]

well, kung madamin na cgurong napuntahan na call center malamang may point of comparison na **... but for me..i've been around for quite sometime so meron na akong pwedeng masabi :bashful:

i think convergys would be first, okey the system and high standard sila. sarap ng feeling kapag taga convergys ka :D

next, ambergris solutions, fun and professional mga tao. you'll feel na part ka talaga ng company ;)

sykes din astig. babalik ka pa din :rotflmao:

[_pinkposh_]

PS - depends on the account.. i loved my account.. the people were grrrreat and they made me forget how i hated doing retention.. they also have good programs for employees like internships and clubs..

JPMC - it's in-house so it's bound to be a success story.. they're still small so you'd hear nothing but great things from employees..

eTel - only because i know a lot of people who came from eTel who are now the most brilliant of managers with other call centers that they're with now..

[carrie_bradshaw]

ePLDT Ventus- The best benefits and Training lalo na if you're from Parlance!

[r_69_e]

Basta mabigyan nila lahat ng trabaho ang bawat pilipino, the best na silang lahat.

[francois08]

PeopleSupport is one.

[babe_of_mine]

how about advanced contact solutions? is it one of the best? would anyone know? ur thoughts pls..thanks!

[stopandpop]

up this thread again.