PeopleSupport

[focus_award]

hi irate!!!! sawa na ako sa kakabigay ng focus awards!!!! musta sa ps? masaya ba? kung may gym benefits sila lilipat na ako. putik i realized that i was just getting almost the same pay as compared to other csrs in other call centers. ang laki nga ng basic tadtad naman sa tax. magkano ba dito? may bagong account ba?

[Rascha_D]

hitman,

akala ko lahat ng IT on-call. :D haay...ganun siguro talaga kapag nasa outing. :)

[victor_wood]

what kind of accts ba ang hawak ng people support?technical,travel,financial???same salary ba for all??

I came from a callcenter in ortigas area na ISP ang acct.....and I'm really thinking of applying in people support for technical acct.

Also what about the salary??Is it at least close to the 14.5k basic plus 1k meal and 1.5k transpo or 17k I got as a proby from my last company?

thnx.

[hoop_master]

^^ lahat ng sinabi mo, yun na ;)

walang transpo allowance.. gross is 13k for newbies :D

[Rascha_D]

hitman,

madami daw opening sa IT dyan. balita ko madaming nag-move-up sa IT eh. :D suwerte naman nila. :)

[chinghe]

I'm back! We ran some tests yesterday on the applications we use in our account and i had the opportunity to tour the center. Ang lawak pala ng floor area! According to our "tour guide" accounts from Export Bank and PhilamLife will be the first occupants of PS Center.

What's cool about the place is that there's a balcony on each floor which means di mo na kelangan bumaba pa ng ground floor for yosi breaks.

[thehitman]

^ nakuha na yung last slot sa team namin. la pa ko balita dun sa iba.

lam mo, wala akong balita sa mga nag-move up :glee:. lagi ako huli sa balita :lol:

:cool:

[OHNO!]

sana mag katranspo allowance n tyo lalo ngyon na tataas nnman ang pesteng pamasahe. . . . wish ko lang *** taxi wag makisali.

[HAVENLESTAT]

wait lang po kung wala kayo transpo...hmm.. bakit sabi po ng nag final interview sa kin basic is 13k plus 3k allowance.... totoo po ba even for new hires?????????

[OHNO!]

err. . thats hazard pay for shifts bw 12am - 4am, rice allowance, and another allowance w/c i forgot.

[dwein_coolblue]

uhum.... paramdam lang ako... uhum...

page starter... yahoo!

:blowsmoke:

[enid_warren]

dwein!!!!!!!!!!!! waaaaaaaahhhhhhh........ano ba...balik na kaya ako?(pandagdag sa pasaway) meron ba opening sa part-time na pang-umaga?hehehe...ayoko na maging vampire eh...or kahit pang-umaga na full time...tapos email...:glee: (i'm asking too much)...pero aayusin ko pa clearance ko...tapos apply ako ulet...parang...ngerks... hahaha...

[hoop_master]

^^ denise, samin may email at chat. gusto ko ngang magp-atp kasi yun lang ang account na may AM.. ayoko na ng GY :weep:

[Rascha_D]

hitman,

ganun ba. :D tagal naman lumipat sa bagong building. magkikita tayo dun. :D

[thehitman]

^ yey! dala ka go nuts. ay, wala na palang go nuts sa gb3. mag-iimport ka pa sa fort :glee:

grand: salamat sa dinner! sa uulitin :bounce:

:cool:

[dwein_coolblue]

denise, apply ka ulit! dali! pero don't expect too much. panay bago na mga tao sa floor... :surprised:

thehitman: anong dinner yan? baket di ako kasama? :no:

:blowsmoke:

[sapphire1]

hi! matagal n din m s PS and it's sad na may politics n din s promotions. sana lang s pag decide nun, buked s ops or team manager, may isang totally neutral or disinterested na person (meaning d friend o kakilala ng applicants, ng ops o ng TM) from upper management who'll help decide on the promotions *** **** maging basehan din yung stats. dapat hindi nksalalay s manager lang yung pgppromote.

wala n tuloy truth yung open-door, equal-opportunity policy. :depressed:

[aleczander]

im contemplating on going back to PS, but can raise some demands like, a slightly higher salary? since i have previous call center experience, and whats more i think i did well during my stay there.... can anyone help me out? :) and oh can i return specifically to the same account i was with before?

[lazy_agent]

guys, peeps im gonna apply in PS this tuesday may 17 2k5 hehehe... can u give me some hints naman jan... i already have a call center working exp... for sure i will pass all the brain freezing examinations so we could be all friends hehehehe...


ill keep u posted....



thankszzzzzzzzzzzzz



peace

[infinity_ph]

lazy_agent -- gudluck i will post later abt there exams..pm me if u need info

final interview ko ngau..hope i can make it !!! 10am

[gheri]

Hi!..hiring pa ba ang peoplesupport..part-timers??..schdule of training???
thanks a lot!

[Milliardo]

Hi!..hiring pa ba ang peoplesupport..part-timers??..schdule of training???
thanks a lot!
PeopleSupport is continuously hiring.

[OHNO!]

gud luck sa mga mag aapply! :D

wala na pong part-time sa PS. :D

[lordtaz]

hi! matagal n din m s PS and it's sad na may politics n din s promotions. sana lang s pag decide nun, buked s ops or team manager, may isang totally neutral or disinterested na person (meaning d friend o kakilala ng applicants, ng ops o ng TM) from upper management who'll help decide on the promotions *** **** maging basehan din yung stats. dapat hindi nksalalay s manager lang yung pgppromote.

wala n tuloy truth yung open-door, equal-opportunity policy. :depressed:

SOBRA ang politics sa call centers! lalo na sa PS sales! super good luck! :diablo:

[Rascha_D]

hitman,

di ba closed for renovation lang yung gonuts dun sa GB3? waaa...wala ba sa bagong building nun? :D 24 hours na gonuts. yummy!!!

grandnaguz,

yung order ko po na vcds :D last na po yung ngayong season. :)

[lazy_agent]

ei peeps i just want to ask kung pwede ba akong mag apply sa PS im a former agent of teleperformance?


pls reply

[hoop_master]

ata.. may call center experience ka naman pala e ;)

submit mo na resume mo tas sign up ka na sa ps website

[aleczander]

im contemplating on going back to PS, but can raise some demands like, a slightly higher salary? since i have previous call center experience, and whats more i think i did well during my stay there.... can anyone help me out? and oh can i return specifically to the same account i was with before?

[hoop_master]

di ka ata pede mamili ng account.

mas maganda kung di ka pa resigned sa job mo (kung call cneter) para pede ka mag-demand

[enid_warren]

arn...oi! nasimulan ko na finally ang clearance ko!!!:glee: after more than a year...hehehe...si allan nga yung nag-exit interview sa akin eh! (buti na lang nandun pa sya!) [nakita ko din yung isang ka-apelyido natin na crush ko, na nasa travel vertical...hehehe...]

dwein...*** tym ba shift mo?at saang lupalop ka nakapwesto?babalik ako sa opis sa wed...kasi walang TM kahapon...at magmeet kami ni mommy yvette...

[hoop_master]

denise : ano ba yang travel vertical? may kaapelido din tayong isa pa dito? :hmm: syempre good looks run in our surname este in our lineage tawag dun :lol:

andyan pa nga si allan.. nakikita ko pa din.. mag-apply ka na kasi samin. baka pede ka sa travel dito sa team ko.. kaso wala ata opening. sa account mo dati paspasan ata ang hiring. patayan naman ang training dyan. ilang buwan.

yung ibang teammates ko na nalipat sa sales, pag di ata maganda ang conversion baka ilipat sa pinaggalingan mong account.. e di ba downtime na sa inyo yung 100+ na calls. :shakehead:

di nga ako nag-pass ng ijaf may opening kasi samin na sup trainee para dun sa travel account. sana taga dito sa team ko ang makuha :D

[enid_warren]

arn...eh yun yung tawag kasi sa acct...ewan ko kung baket...itatanong ko bukas... hahaha...yung training namin...5 weeks lang naman...ano ba...maiksi na yun...kasi yung sa JG na nasa 32nd flr...10 weeks daw!!!!...oo search mo... ang first name nagstart sa C

[hoop_master]

^^ matagal nga ang training ngayon. kasi may nagte-train dito e. yung trainer yung maputing babae.

tas nung pang umaga pa ko e naabutan ko pa yunga nag-train din. matagal nga.. ayan, nabanggit ko na naman na pang-umaga ko dati :hopeless:

di ba konti lang tayo na may ganyang apelido dito? :p

[thehitman]

lazy agent: feel free to apply :)

rascha: sana nga closed for renovation lang. pero ang balita ko kasi e tinaggal talaga yung food court ng 3rd floor para daw ma-prioritize yung mga high-end na kainan sa first two floors. sana chismis lang yon. pero meron daw gonuts sa SM, di ko lang alam kung saan.

lordtaz: sad but true.

:cool:

[lordtaz]

ang gonuts sa SM ay sa tabi ng entrance katapat ng glorietta. ground floor lang. meron din sa the fort. hehehehe!!!!

[OHNO!]

lordtaz. . . haha . . . talaga naman. . . sabagay . . *** account manager ng sales 3 beses ba naman na promote sa isang taon . . . kaya nyo ba un? from agent, to sup, to associate account manager. . at ngyon aba. . . .!!

kaya walang calls *** account na un e. . . ala atang cliente . . . LOL . . . ang galing ng OM na pumili. . . napakagaling din kasi ng OM dun. :lol:

dapat matuto na pala ko magYosi kasama ng mga om nang ma promote din. . . lol

[jeni_garner]

question po ilang months ang no compete clause ng PS? I was told kasi na 1 year after resignation di pa pwede mag apply sa ibang CC, how true.

[Milliardo]

question po ilang months ang no compete clause ng PS? I was told kasi na 1 year after resignation di pa pwede mag apply sa ibang CC, how true.

Very, very true, really.

[lordtaz]

INUTIL lang ang mga naniniwala sa mga clauses na yan! mas totoo pa si santa clause kesa diyan no!

[lordtaz]

lordtaz. . . haha . . . talaga naman. . . sabagay . . *** account manager ng sales 3 beses ba naman na promote sa isang taon . . . kaya nyo ba un? from agent, to sup, to associate account manager. . at ngyon aba. . . .!!

kaya walang calls *** account na un e. . . ala atang cliente . . . LOL . . . ang galing ng OM na pumili. . . napakagaling din kasi ng OM dun. :lol:

dapat matuto na pala ko magYosi kasama ng mga om nang ma promote din. . . lol

HAHAHAHAHA!!! dapat din natuto tayong HUMIGOP sa amerikanong baklang mataba! :blowfish:

[Milliardo]

INUTIL lang ang mga naniniwala sa mga clauses na yan! mas totoo pa si santa clause kesa diyan no!

Yup, I do see such clauses as mere scare tactic, though those who do not know their rights will actually be scared of it.

[FendeR_21]

ehh how bout bonds??? dapat ba tayong matakot sa bonds??? pwede tayong d magbayad pero sabi nila.. ma blacklist daw tayo sa NBI... totoo????

[hoop_master]

di naman ata nasusunod yung clause sa contract e.. kala ko ba bawal i-hire ng ps ang galing sykes o sykes galing ps kung wala pang 1 yr na nag-resign yung employee. e ba't yung schoolmate ko na galing sykes andito na ngayon?

di ba ang hr din may quota kada week kung gaano dapat ang ma-interview nila? mass hiring ang call centers kaya malamang na di nasusunod yung clause.

sa bonds? yung batchmate ko na wala pang 2 weeks ang tinagal dito di nagbayad ng bond. yung kaibigan ko na nasa call center sa libis, naka-1 month lang ata tas umalis na pero wala namang binayadan. ewan ko lang kung naniningil nga ng bayad.

[lordtaz]

ehh how bout bonds??? dapat ba tayong matakot sa bonds??? pwede tayong d magbayad pero sabi nila.. ma blacklist daw tayo sa NBI... totoo????

sinong nagsabi sayo niyan? barbero niyo? hahahaha!!! joke! BAWAL sa Pilipinas ang may bond sa work (depende sa sitwasyon). basahin mo sa labor code, andun. nananakot lang ang mga call centers na yan. wala naman silang magagawa pag lumipat ka. kaya nga ang daming rigodon na nangyayari e! look for the company that offers the best package, then go for it! bonds... non-complete clauses... puro K A P U T A H A N!!! :flog:

[Vness]

The non-compete clause in the contract has a loophole?

[lordtaz]

The non-compete clause in the contract has a loophole?

obviously! :shrug2: the non-complete clause in any call center states that you will have to pay so and so IF YOU RESIGN before so and so months.

solution? DONT RESIGN!!! wag ka lang pumasok sa work. automatic na iter-terminate ng company ang contract mo. it's not resigning. AWOL ka. kukunin ka pa rin naman ng ibang call centers kahit AWOL ka sa previous call center job mo. ganun ka desperado makakuha ng agents ang LAHAT ng call centers! everyday ba naman ang hiring e!

[OHNO!]

i dont really understand why they have that clause. what if that's ur only line of work. . . i mean. . . u would have to wait for a year to apply. . . stupid agreement . . . pero buti naiintindihan din ng hr kung gano ka ewan yang policy na yan kaya di nasusunod. may mga kabatch nga ko na mga galing convergys e. . . kaya di naman siguro ganun ka strict sa PS hehe. :D

[HAVENLESTAT]

anyone here from the technical account at 33rd flr? im one of the newbies just finished nho...twas ok **** really cool trainers...
i was just wondering....how tough is it being a tech agent? coz after the ops mgr. talked to us and telling us more about the account we got well... I got intimidated since its been a while since you guys got a new batch and he said hes expecting quite a lot from the incoming batch and im not really techy in fact im far from being that...any tips??

[BeePeeOOO]

OHNO!
:.Sea FeTiSH.:


Join Date: Feb 2004
Location: Pasig Citeh!
Posts: 530 i dont really understand why they have that clause. what if that's ur only line of work. . . i mean. . . u would have to wait for a year to apply. . . stupid agreement . . . pero buti naiintindihan din ng hr kung gano ka ewan yang policy na yan kaya di nasusunod. may mga kabatch nga ko na mga galing convergys e. . . kaya di naman siguro ganun ka strict sa PS hehe.

Convergys[full-time] and Sykes call center agents can transfer to People Support after resigning since these two companies does not impose a non-compete clause . Non-compete clauses are not necessarily a reciprocal arrangement.
What happens is that Convergys respects other call centers' non-compete clause while not imposing a non-compete clause on its own staff. How do I know, it's in my contract that I don't have a non-compete clause imposed on me by Convergys and also Sykes.
If you followed this thread I even told "sleepyhead"[ex-Sykes] that he can work with People Support since Sykes does not impose a non-compete clause on its staff.

It is normal to see people jump from Convergys to Sykes and vice-versa. It does not create conflict unless the accounts are the same or in the same industry category that directly competes with each other.

[BeePeeOOO]

Convergys[full-time] and Sykes call center agents can transfer to People Support after resigning since these two companies does not impose a non-compete clause . Non-compete clauses are not necessarily a reciprocal arrangement.
What happens is that Convergys respects other call centers' non-compete clause while not imposing a non-compete clause on its own staff. How do I know, it's in my contract that I don't have a non-compete clause imposed on me by Convergys and also Sykes.
If you followed this thread I even told "sleepyhead"[ex-Sykes] that he can work with People Support since Sykes does not impose a non-compete clause on its staff.


I should have typed "supersleepy" instead of "sleepyhead".

http://www.pinoyexchange.com/forums/showthread.php?t=27161&page=67&pp=40

Apr 24, 2005, 01:59 AM #2649
supersleepy
Member


Join Date: Dec 2004
Location: pasig city
Posts: 64 salamats talaga!

--------------------------------------------------------------------------------

Quote:
Originally Posted by BeePeeOOO
Supersleepy,

Ako galing sa Sykes. Walang non-compete clause at walang employment bond sa aking account. Depende sa account/client kung may bond. Ewan ko lang kung lahat ng accounts walang non-compete clause. nang lumipat ako sa Convergys tinanong ako ukol sa bond o may non-compete clause na pinirmahan sa pinanggalingan ko.




dre.. oks.. pwedeng pwede na nga me dyan.. rascha.. hitman.. tnx!



kewlness!

[sixpencer]

HAVENLESTAT.

This was the last team I was under before leaving the company. After 2 and a half years in PS, I was driven to resign because of the way management botched up this account. They keep adding to the scope of support like it was a buffet line. You're tech support on paper but you're graded throught your sales conversion, too. It's ridiculous. Don't get me wrong, PS is by far the BEST call center around and HR doesn't just whip out a contract for any applicant that walks in. It's just sad to see so many of the good and loyal throw in the towel.

[Rascha_D]

^so true and sad...

Hitman,

yup nadadaan ko nga yung Gonuts sa SM kapag pumapasok ako. :) Kawawa naman yung mga kainan dun..na kick out. :)

[FendeR_21]

obviously! :shrug2: the non-complete clause in any call center states that you will have to pay so and so IF YOU RESIGN before so and so months.

solution? DONT RESIGN!!! wag ka lang pumasok sa work. automatic na iter-terminate ng company ang contract mo. it's not resigning. AWOL ka. kukunin ka pa rin naman ng ibang call centers kahit AWOL ka sa previous call center job mo. ganun ka desperado makakuha ng agents ang LAHAT ng call centers! everyday ba naman ang hiring e!

MAG AWOL? pare sayang naman ang clearance.. how can i get clearance if mag awol ako? what's the difference if mag resign nalang kaya ako? :naughty2:

[power(bubbles)]

A few weeks to go before PS say goodbye to Philam and Export Bank. Hello PeopleSupport Center.

[sixpencer]

and speaking of clearance, it's been almost 2 months now since i submitted mine. time to pay PS a visit to get my backpay..does anyone know who's in charge of this? mary? dang? rozl even? lol!

[OHNO!]

dati di tumatangap ng convergys ang ps nung nagiinterview pa ko ng applicants when I was an intern for VIP. maybe the contracts for a certain date/batch has changed, perhaps. . .

[HAVENLESTAT]

HAVENLESTAT.

This was the last team I was under before leaving the company. After 2 and a half years in PS, I was driven to resign because of the way management botched up this account. They keep adding to the scope of support like it was a buffet line. You're tech support on paper but you're graded throught your sales conversion, too. It's ridiculous. Don't get me wrong, PS is by far the BEST call center around and HR doesn't just whip out a contract for any applicant that walks in. It's just sad to see so many of the good and loyal throw in the towel.

buy they have a program naman diba so you can transfer to another account??? oh god im starting to worry na... the schedule is tough enough and the pressure....
any good things you can share about working on that account?

[sapphire1]

kahit grabe politics ngayon, stay me ** dahil ok **** yung benefits. sana gumanda ang policy sa promotion. well, hope na lang. anyway, there's the new work place to look forward to.

hoopmaster, muntik mabuko ni enid_warren name mo ah. :lol:

curious ako, *** kaya c thehitman? :wondering:

[wrenz]

and speaking of clearance, it's been almost 2 months now since i submitted mine. time to pay PS a visit to get my backpay..does anyone know who's in charge of this? mary? dang? rozl even? lol!

Si Mary A. :) Then she'll ask you to call after three days. Pag tumawag ka na, she'll tell you kailan mo makukuha ang check mo. :naughty:

[wrenz]

buy they have a program naman diba so you can transfer to another account??? oh god im starting to worry na... the schedule is tough enough and the pressure....any good things you can share about working on that account?

Sa Travel Vertical ka ba? Ang alam ko matatagalan ka pa bago makapag-transfer sa ibang account kasi maraming nagre-resign sa TV kaya hino-hold muna nila lahat ng Account Transfers. Yung isang ka-batch ko naghintay (nagtiis?) pa sya ng ilang months tapos nung sinabi ng Sup nya na pending daw ang application niya kasi kulang sa agents sa Travel...'di na siya nakapaghintay..umalis na lang siya :( Ay, discounting the account..bad yan! :no:

Masaya naman mag-work sa Travel kasi madaming pakulo. Ok ang management team and ang mga support & resources within your reach lang. Madalas may free food! :)

[sixpencer]

Thanks so much, Wrenz!


any good things you can share about working on that account?

I'm sorry for causing you to worry. I just don't want you to be severely disappointed. In all honesty, the camaraderie (true for all PS accounts) is what will make you hold on. It's incredible how you grow so close together, your teammates and you, because you go through the same BS everyday. I learned A WHOLE DANG LOT about tech support in this account and it's something you will be able to apply, too, outside of your call center universe. So not all is bad. I guess you'll learn how to cope with the queue and the negative vibes from arrogantly idiotic Americans in time. Spoiled jerks that they are.

[grandnagus]

kahit grabe politics ngayon, stay me ** dahil ok **** yung benefits. sana gumanda ang policy sa promotion. well, hope na lang. anyway, there's the new work place to look forward to.

hoopmaster, muntik mabuko ni enid_warren name mo ah. :lol:

curious ako, *** kaya c thehitman? :wondering:

sapphire1 kahit saan ka magwork me politics talaga....hell kahit sa langit me politics eh :diablo:

si thehitman ay isa sa pinakareliable at pogito sa IT :)

[sapphire1]

sapphire1 kahit saan ka magwork me politics talaga....hell kahit sa langit me politics eh :diablo:

si thehitman ay isa sa pinakareliable at pogito sa IT :)

i know that, kaya nga better here than anywhere else.

kilala m c thehitman? kala k he's from HR?

[grandnagus]

uu i know him.

saang building/floor ka?

[HAVENLESTAT]

A ok.... kala ko bawal magmention ng accounts here? basta new hires kami were about to start our client spec tomorrow and i believe were the only ones that are for tech support.... yung account daw na mamimigay ng scooter for upselling, but ill really try my best coz sa taong walang pera... gagwin mo ang lahat hehehe!!!!
thanx sixpencer and wrenz siguro kakaririn ko nalang ang referrals! hehe!!!

and whats this about politics in PS??? i thought mabilis daw talaga career growth???

[lordtaz]

and whats this about politics in PS??? i thought mabilis daw talaga career growth???

career growth?! yeah right! kung magaling kang HUMIGOP sa amerikanong baklang mataba o kaya kay GETLOG, siguradong may career growth ka! hahahahaha!!! true, kahit saang work place may politics. pero hindi kasing PROMINENT sa call center! pareho na nga ang politics sa mga call center at gobyerno e! hahahahahaha!!!! that's what you get for putting IMMATURE, STUPID, UNRELIABLE, SELFISH, SELF-CENTERED people in the wrong positions! especially managerial positions! :no:

[OHNO!]

Noong agents pa kami sa account n yan (sa sales) nireklamo na namin "sila". . . pero muhkang, mas gusto ata ng top management ang mga bobo at masamang ugali. . . . from Sales manager, naging OM, tapos *** isang supervisor naging assoc. account manager. (at ngayon acct manager na) o diba. . . from complaint, to promotion. Wala rin palang say ang mga subordinates. I guess, for that particular part of PS which is SALES. Oh well.

Para maganahan naman *** nag aapply, galingan nyo na lang para pag nag apply kayo for a higher position, pakitaan nyo ng stats. . pero shempre, konting personality, at pacute sa mga management. Yun lang.

[paCUTEako]

PPL support sucks... bawal YM, bawal cellphone, bawal IPOD, bawal mga tech gadgets (which include CDs), bawal magsurf, bawal din MS word.... sh*tty sups... in fairness, isang account lang naman daw yung ganun sabi ng GF ko (pero balak gawin sa buong ppl support)...

watchatink guyz? kaya nyo ba?

[enid_warren]

arn...:wave:...um...tatlo na yata kayo dyan...pero nung nandyan pa ko...tatlo lang din tayo...ako,ikaw tsaka si crush...hehehe

sapphire1...nye...nagkalat kaya full name nyan dito sa PEX...:glee: lakas kasi mang-g a g o nung mga barkada namin eh...

lordtaz...puso mo!!!ang laki ng galit mo kay Great Big Orc ah...:lol: eh ganun talaga...kung gusto mong umangat dapat may straw ka lagi

wrenz...yey! travel vertical!!! hahaha...toxic with a capital T... dati akong Alabama Team pati si dwein...

[FendeR_21]

hey enid_warren are you back with PS na? :)

[grandnagus]

PPL support sucks... bawal YM, bawal cellphone, bawal IPOD, bawal mga tech gadgets (which include CDs), bawal magsurf, bawal din MS word.... sh*tty sups... in fairness, isang account lang naman daw yung ganun sabi ng GF ko (pero balak gawin sa buong ppl support)...

watchatink guyz? kaya nyo ba?

Dami mong reklamo if your working with PS magresign ka na lang. Sabihan mo na rin yung gf mo na magresign. :diablo:

[sapphire1]

arn...:wave:...um...tatlo na yata kayo dyan...pero nung nandyan pa ko...tatlo lang din tayo...ako,ikaw tsaka si crush...hehehe

sapphire1...nye...nagkalat kaya full name nyan dito sa PEX...:glee: lakas kasi mang-g a g o nung mga barkada namin eh...

lordtaz...puso mo!!!ang laki ng galit mo kay Great Big Orc ah...:lol: eh ganun talaga...kung gusto mong umangat dapat may straw ka lagi

wrenz...yey! travel vertical!!! hahaha...toxic with a capital T... dati akong Alabama Team pati si dwein...

ay, sorry. i thought guarded secret yung kay hoopmaster. :)

[sapphire1]

PPL support sucks... bawal YM, bawal cellphone, bawal IPOD, bawal mga tech gadgets (which include CDs), bawal magsurf, bawal din MS word.... sh*tty sups... in fairness, isang account lang naman daw yung ganun sabi ng GF ko (pero balak gawin sa buong ppl support)...

watchatink guyz? kaya nyo ba?

not always the case. and, the team camaraderie's still great so on top of the nice pay, ok ****.

[sixpencer]

Dami mong reklamo if your working with PS magresign ka na lang. Sabihan mo na rin yung gf mo na magresign. :diablo:

I think napaka-misinformed naman nung nagsabing PS sucks because of the regulations stated. Walang call center na nag-a-allow ng gadgets on the floor. Common sense lang di ba? Have you ever worked in a call center or do you exist vicariously through your girlfriend?

[Milliardo]

PPL support sucks... bawal YM, bawal cellphone, bawal IPOD, bawal mga tech gadgets (which include CDs), bawal magsurf, bawal din MS word.... sh*tty sups... in fairness, isang account lang naman daw yung ganun sabi ng GF ko (pero balak gawin sa buong ppl support)...

No call center I know of allows these things on the floor. As said, it's just common sense: you're supposed to be talking to people and working; why do you need all those stuff on the floor? If they're allowed, then how many people would still concentrate on their job?

[HAVENLESTAT]

nagkamali yata ako when i decided to check this forum regarding some info about ps.... hay naku.... i guess ill check it myself were still on training e.... i hope its not as bad as you guys said....

[mysteree]

hi. just wanted to ask if you have outbound sales and/or directory assistance. i'm planning to explore working for a call center. sales and/or customer service would be my forte. hope anybody here could help.

thanks in advance.

[lordtaz]

para dun sa mga gustong mag call center at tinitignan ang mga posts ng current or ex-agents sa thread na to, pls PLS PLS read previous posts!!!

mysteree, kahit merong outboung sales, directory assistance or customer service clients ang peoplesupport, you will NEVER, EVER, EVER, NEVER, NEVER, EVER, NEVER, EVER get the opportunity to CHOOSE you're account!!! N-E-V-E-R!!! kahit sabihin mo sa HR during your interview that you think you'll be best in this account, it doesn't mean you will be part of that account. :no:

bilog ang mundo. minsan nasa baba, minsan sa taas, minsan dog-style! :toofunny: :lol: :glee:

[lordtaz]

nagkamali yata ako when i decided to check this forum regarding some info about ps.... hay naku.... i guess ill check it myself were still on training e.... i hope its not as bad as you guys said....

the more time you spend with ANY call center, the more you'll get to know its highs and lows. walang perpektong call center, lahat may kanya kanyang baho. judge peoplesupport with your OWN experience. don't base it with somebody else's.

sometimes you'll be at the receiving end of the "glorious" account. sometimes it's the other end you'll get - the A.S.S.H.O.L.E!!!

good luck sayo kung whatever account ka mapasali! make the most out of it! :stan:

[lordtaz]

PPL support sucks... bawal YM, bawal cellphone, bawal IPOD, bawal mga tech gadgets (which include CDs), bawal magsurf, bawal din MS word.... sh*tty sups... in fairness, isang account lang naman daw yung ganun sabi ng GF ko (pero balak gawin sa buong ppl support)...

watchatink guyz? kaya nyo ba?

remember the 11th commandment: WAG MAGPAPAHULI!!!! :no:

[mysteree]

para dun sa mga gustong mag call center at tinitignan ang mga posts ng current or ex-agents sa thread na to, pls PLS PLS read previous posts!!!

mysteree, kahit merong outboung sales, directory assistance or customer service clients ang peoplesupport, you will NEVER, EVER, EVER, NEVER, NEVER, EVER, NEVER, EVER get the opportunity to CHOOSE you're account!!! N-E-V-E-R!!! kahit sabihin mo sa HR during your interview that you think you'll be best in this account, it doesn't mean you will be part of that account. :no:

bilog ang mundo. minsan nasa baba, minsan sa taas, minsan dog-style! :toofunny: :lol: :glee:

my dear lordtaz,

i was not asking you or anybody here if i will be accepted for whatever program that will be offered, that's for me to find out if and when i apply. i know my field of expertise and i know what i want. i was just merely asking if you have these programs. no biggie... :)

thanks!

[grandnagus]

my dear lordtaz,

i was not asking you or anybody here if i will be accepted for whatever program that will be offered, that's for me to find out if and when i apply. i know my field of expertise and i know what i want. i was just merely asking if you have these programs. no biggie... :)

thanks!

Yes PS does, most of the top 3 Callcenters have those accounts. Why don't you just visit PS, submit your resume and get the feel of the workplace? It's much better than reading all the post here. Goodluck! MTFBWY :)

[OHNO!]

PPL support sucks... bawal YM, bawal cellphone, bawal IPOD, bawal mga tech gadgets (which include CDs), bawal magsurf, bawal din MS word.... sh*tty sups... in fairness, isang account lang naman daw yung ganun sabi ng GF ko (pero balak gawin sa buong ppl support)...

watchatink guyz? kaya nyo ba?


it's implemented to the whole of peoplesupport, including those in export bank. Well . . . wala tyong magagawa, that is the company's policy. And surfing is still allowed naman during breaks such as the 15 min break and lunches.

[paCUTEako]

I think napaka-misinformed naman nung nagsabing PS sucks because of the regulations stated. Walang call center na nag-a-allow ng gadgets on the floor. Common sense lang di ba? Have you ever worked in a call center or do you exist vicariously through your girlfriend?

BTW, nagquit na sya... walang callcenter na nag-a-allow ng gadgets? you mean kasama ang cellphone di ba? i have a friend in sykes... na txt ng txt pag wala syang calls.... and ngyn... habang online ako... nagPPM sya sa akin sa YM and telling me na may nakausap syang B*tch na amerikana...

and HSBC, i think they allow you to surf..... ewan ko lang sa cellphone....

It is not all about the gadgets... but yung pagbaban sa lahat including YM, internet, MS WORD (pati ba naman ang MS WORD) & etc.

Ang dalawang callcenter lang na alam ko ang bawal lahat ay eTELECARE and itong account na ito ng PPLsupport....

I know that you need to work for 8 hours but that does not necessarily mean na magpapakaROBOT ka for 8 hours answering that call.... i think callcenter agents are humans and not some answering machines.... they need some things to ease their boredom... or something na makakapagrelax sa kanila maliban sa yosi sa break

Being a callcenter agent is not an easy job. oo tagaSAGOT ka nga ng telepono... pero yung stress naman na kapalit kasama pa yung sobrang pulitika sa loob (may friend ako na ex-PPL support agent na nasa HSBC ngyn telling me na malayo compared sa PPL support dahil lupit ng pulitika sa PPL Support, naging sup yung isang agent dahil nililigawan ng team manager).... tapos ngyn bawal na ang lahat? Maliban sa eTELEcare... ano bang callcenter ang bawal lahat? pakiLIST naman...

[mugukiller]

i would understand why call centers would not allow your so-called "gadgets" on the floor. in the first place, they are paying you to focus on your job, not to be texting or tapping away on your PDA, or listening to your i-pod.

there are specific accounts that require utmost confidentiality, thus, "gadgets" and/or browsing the net aren't allowed on the floor as these may compromise confidentiality (i.e., you may transmit them to others, or may record/write them on your i-pods or PDA's).

some accounts won't even afford you the chance to tinker with any gadgets or browse the web because of time constraints (especially Directory assistance or other similar high call volume accounts).

if the use of these "gadgets" or browsing the web is included in your criteria for the selection of a call center to work for, well... it's really up to you. you do have a choice after all....

[OHNO!]

Well, since PS became part of NASDAQ, they took the security policy seriously.

I understand that some callcenters are lenient with the gadget thingies, my friend in Sykes also uses YM while at work, they can also bring their ipods, CDs or DVDs or what have you.

Mobile phones are not allowed on the floor basically because of the irritating disruption caused by an incoming message or call from an agent nearby, this can unfortunately also be heard by a customer/caller.

[hoop_master]

:wave: enid_warren, sapphire1

siguro ngayon lang natin naramdaman na pinatupad yung policies.. 1 yr and 5 months na ko dito pero nung january lang ata talaga naghigpit ng masyado ang ps.. may access naman sa word a.. wala lang sa printer.. kasi di ba kaya nawalan ng access sa printer e may isang rep na nag-print ng non-work related topic (fishes).. at yung printer pa na pinili nyang pg-print-an e yung wala sa pantry.. ang pagkakaalam ko e yung printer dun sa room ng isang mataas ang katungkulan..

tsaka bawal cds, dvds.. siguro ok lang yun.. kaya naman tayo andito para magtrabaho e.. pinaka-ok na yung makapag-surf ka.. kaso alam ko sa ibang account bawal yung non-work related. siguro mas maluwag pg AM shift.

pero ba't sa ym bawal? kala ko dati bawal lahat pero ang merong access dun e yung mga sup, pataas.. dati nga yahoo music lang ang wala.

tsaka sana ibalik yung U:/ drive

siguro ang iniingatan lang nila e yung lumabas ang mga account na nasa ps at lalo na yung mga CC info ng customers.. mahirap talaga yun.


pacuteako: pag nasa call center ka, kelangan mo nang tanggapin na *** kang stress ball.. pero dapat may way ka na pag-endshift mo, di mo na dala ang mga irate callers o kung anupaman sa labas ng bldg.. di ba yung iba nga may yosi break.. sabay-sabay kumakain sa labas to relieve themselves.

[thehitman]

The prohibitions on tech gadgets and restrictions on PC use are there primarily for security reasons. Agents in most accounts have access to confidential information (which includes, but not limited to) like credit card numbers, client/customer phone numbers, addresses, etc. Gadgets like cellphones, laptops, PDAs, mp3 players, and everything else that have storage devices in them can be used to store and transmit data like these and thus pose security threats.

For those who have attended the NHOs during the last 7 months, you might recall that a tall chinese-looking IT guy said something like my post above. :)

:cool:

[lordtaz]

masyadong FREAKAZOIDS kasi ang mga nasa upper management. natatakot na gamitin ng mga reps ang info na nakukuha sa mga callers. HELLOOOOOO!!!! sa tingin niyo ba walang takot ang mga reps na mahuli at makulong? T A N G I N A!!! ANG HINA NG ULO NIYO KUNG GANUN!!! kayang kaya ng IT na ma trace kung kaninong call iyon di ba? maliban na lang kung sobrang INCOMPETENT nila.

[angeleigh]

hi guys! hiring ba ***** sa PS? need a second job eh... 2 kcng brothers ko parehong college, ang sakit sa bulsa!

[Rascha_D]

grandnagus,

tama ka dun si hitman talaga ang isa sa mga original gwapings ng IT.

hitman,

pero pogi din yung tall chinese looking guy sa NHO ah. mahaba pa rin ba buhok nya?

actually bawal talaga dapat ang mga electronic gadgets and messanging system sa production floor. sabi nga ni hitman, some accounts handle sensitive information that needs to be kept confindential. and i thinks its better for the whole company to implement it to everyone, not just 1 account. balita ko nga sa bagong PSC, sa labas ng floor na yung mga lockers...bawal na magdala sa loob ng kahit anung bagay. ang alternative lang na nakikita ko is for the company to allot space for recreation rooms sa buildings. afterall, most of the agents are in their 20s or early 30s. and they need to let out steam after all those irate calls. :)

[globalhegemon]

Hi PS people!

I'm thinking of going back to PS. Me updates ba re: if ever na merong AMNESTY PROGRAM jan? :)

[Ladydredd]

syeeeeeetttttttttttttttttttttttttttt!!!!!!

ngayon lang ako ulet nakadalaw sa PEX!!!!!!!!!!!! leche naman kse, bat ba naka-surf control 'to sa account nmin? ang alam ko, ala kaming surf control cuz internet ang ikinabubuhay ng account na pinagsisilbihan namin. di kaya bi-nan na 'tong PEX sa PS kse ang daming rants at chismis ng PS peeps sa sa thread na itu?

cge, mag-witch hunting kayo, mga leche!!!

anyway, kamusta sa inyong lahat. na-miss ko talaga ko ang mga piplets sa thread na itu.

ang masasabi ko lang, ako din may sama ng loob sa mga powers-that-be sa account nina ohno at issey27f. ********* politika kse yan eh, nakakasira ng kinabukasan!

lesson learned: wag masyadong magpakatotoo. laging isaisip na maraming mata at tenga sa paligid. wag ng magsalita, dahil maraming pakialamero't pakialamera! buti pang manahimik ka na lang at magkunwaring wala kang alam. BOW.

[globalhegemon]

Tsk tsk tsk. Grabe na yung mga nababasa kong post dito ah...ndi na to the same as the PS nung time ko dyan.

[enid_warren]

:wave:

wow...alive na alive ang thread...kung kelan naka-surf control ang karamihan :glee:

dwein!!!!!!!!!!wala lang...di kita matext...ala ako load...hi na lang kay mommy yvette at sa natitirang renegade Team Alabama!!!

arn...wala lang din....lapit na bday ko...gift ko!!!

fender_21...ang rude ko ****...hanggang ngayon di ko alam name mo...(or siguro sinabi mo na sa akin di ko lang matandaan!!!:D )... inaayos ko pa lang clearance ko...pero sabi nung isang trainer na nakausap ko, baka daw magkaroon ulit ng Amnesty Program...inaayos pa yata...ewan...

...matanong ko lang...bakit parang sumobra naman yata sa ka-oa-yan yung unholy acct? pati relatives hindi pede sa acct nila?!? kasi cousin ko nandun ngayon...sayang daw at di pede...eh ang unti na nang calls nila dahil sa cebu na yung base...

[globalhegemon]

:wave:

...pero sabi nung isang trainer na nakausap ko, baka daw magkaroon ulit ng Amnesty Program...inaayos pa yata...ewan...

Antagal-tagal na nila (HR) sinasabing inaayos pa rin nila yung amnesty thing na yan...

Pero if balak mo pang bumalik sa PS, Ok lang ba na sumama sa yo? :)

[enid_warren]

globalhegemon...why not? kaya lang travel vertical ako eh...san ka ba dati? (sori nakakatamad maghalungkat ng posts)...

[goonie]

Hi everyone! :wave:

Been a while since I last visited the page...
masyadong FREAKAZOIDS kasi ang mga nasa upper management. natatakot na gamitin ng mga reps ang info na nakukuha sa mga callers. HELLOOOOOO!!!! sa tingin niyo ba walang takot ang mga reps na mahuli at makulong? T A N G I N A!!! ANG HINA NG ULO NIYO KUNG GANUN!!! kayang kaya ng IT na ma trace kung kaninong call iyon di ba? maliban na lang kung sobrang INCOMPETENT nila.
I hope you don't mind my saying this lordtaz... but it's not an issue of whether upper management has a control issue, or if IT is competent enough to trace info leaks. I suppose the mere fact that there is a possibility of something like this happening already warrants prudent action. Should anyone in management even wait for something like this to happen before action should be taken (which could very well damage our company's reputation, and our job security)?

Leadership is not always something that everyone looks up to, especially when the people up there are making decisions that don't gain favor from the rank-and-file. But what we have to understand is that our company's clients depend on us to protect their interests; PeopleSupport isn't really out to cater to our boredom.

I'm really sorry that you feel disgruntled about the recent policy changes, but they're all for the best. The better we get to serve our clients, the better our chances to benefit from these initiatives. Let's try to look at the bigger picture, shall we?

Lamina et Sagitta,
goonie :goon:

[thehitman]

rascha: yup, mahaba at F4-ish pa rin ang buhok niya :glee:

Without going into details, management people are not being freakazoids when they decided to implement all these security policies related to the prohibition and restriction of tech gadgets on the floor. These security policies were implemented specifically because we had some security breaches in the past.

Furthermore, it's not an issue of whether IT is competent enough to track these calls. If it's just a matter of tracking, even the QA folks can do that. However, data transmission does not occur during calls. It's what the agent does while taking the call and after the call. If an agent is taking down customer information and saving it somewhere else, IT will have little to no way of controlling that. If it's on paper, it would be foolish for the guards to inspect each and every piece of paper being carried out by an agent. If it's on a cellphone, it's even more foolish for the guards or IT to check the phones one by one. In essence, instead of catching reps who are doing anomalous activities, it is better to prevent them from doing so in the first place.

:cool:

[lordtaz]

These security policies were implemented specifically because we had some security breaches in the past.

at ngayon lang napansin at ginawan ng action ng management?! WOW!!! ang bilis naman nilang kumilos!

Furthermore, it's not an issue of whether IT is competent enough to track these calls. If it's just a matter of tracking, even the QA folks can do that. However, data transmission does not occur during calls. It's what the agent does while taking the call and after the call. If an agent is taking down customer information and saving it somewhere else, IT will have little to no way of controlling that. If it's on paper, it would be foolish for the guards to inspect each and every piece of paper being carried out by an agent. If it's on a cellphone, it's even more foolish for the guards or IT to check the phones one by one. In essence, instead of catching reps who are doing anomalous activities, it is better to prevent them from doing so in the first place.

:cool:

Reps need not use techy stuff to download or take note of customer info (especially credit card numbers, passwords, usernames, etc.). Just like what you said, kahit paper and pen lang napakadaling ipuslit ng impormasyong yan (i even have a complete copy of mine sitting in my bed right now). i see it as management being too paranoid about security details. even though i believe that being a step ahead is good, sometimes unconsciously, it gives people the idea on what to do with the information.

EX. i can post all credit card numbers in the internet as an anonymous sender and let those who see them use it for whatever purpose. Madaling ma-trace sa states na galing sa ganitong specific transaction lumabas ang card info. they would check into all call centers that the customer did business with and blame them. kahit na sabihin nating malaman ng call center kung sinong agent ang nakausap ng customer, NAPAKADALING mag-deny ng agent at sabihin na hindi siya ang nagkalat ng card info.

if any call center management would want to protect their clients, siguro dapat nilang isipin na dapat din nilang alagaan ang reps nila para hindi mag ********* at mahalin ang kumpanyang pinag ta trabahuhan nila. KUNG WALANG REPS, WALANG CALL CENTERS!!! so take care of your rank and file people because they are the REAL reason why call centers earn!!! *pexadik*

[globalhegemon]

globalhegemon...why not? kaya lang travel vertical ako eh...san ka ba dati? (sori nakakatamad maghalungkat ng posts)...

Yung kauna-unahang credit account sa PS (E******n CE). Thing is, if given another chance, I'd rather try-out the travel account.

Balita ko yung mga accounts na housed sa Robinsons Summit, hindi makakasama sa paglipat sa PS Center? Anyone confirm this:?:

[Rascha_D]

at ngayon lang napansin at ginawan ng action ng management?! WOW!!! ang bilis naman nilang kumilos!

Hehehe. Ganun talaga kapag busy masyado sa pagpapayaman ang mga nasa itaas.

if any call center management would want to protect their clients, siguro dapat nilang isipin na dapat din nilang alagaan ang reps nila para hindi mag ********* at mahalin ang kumpanyang pinag ta trabahuhan nila. KUNG WALANG REPS, WALANG CALL CENTERS!!! so take care of your rank and file people because they are the REAL reason why call centers earn!!! *pexadik*

I share your pain. But on the other side of the coin is HR cannot make every employee in the company happy. PS is employing how many? 3k employees? Against 20 to 30 HR people. Thats roughly 1 HR to 100 employees. HR cannot make everyone happy in terms of compensation, etc. However, I do believe that they have the responsibility to at least try to make everyone in the company happy.

Tip ko na lang...magtayo na lang ng union...mag welga lahat ng agents..tignan natin kung di mataranta yang mga yan. :D hehehe

[goonie]

globalhegemon
yeah, it's true. accounts based in JG Summit won't be making the move into PS Center as of yet. Although I'm pretty sure that this is only temporary since from the look of things, the administration just wants to take things slowly at first just to check if things have been set-up the way it's supposed to be set-up.

lordtaz
true enough... agents really are the life-blood of call centers. I concur with you on that point.

Although agents are the main reason why call centers do earn as much as they do, it doesn't mean that management should become lax in implementing proactive measures in ensuring client information security. Truth of the matter is that upper management is truly proud of the teams that comprise the rank-and-file... we wouldn't be where we are without the people who bust their a-s-s-e-s off over the phones everyday. But we are human, and, as thehitman has already mentioned, there are times when people become weak and succumb to such temptations. This is where management steps in to make sure that things like these never happen.

Trust me... management is doing its best to cater to all its customers, both external and internal.

Lamina et Sagitta,
goonie :goon:

[lordtaz]

to those who are part of management:

i know it's hard being on top of things especially if you got thousands of heads to look after, plus the fact that these faces change every week because of the quick turnaround of agents. to you guys, you work your hearts out to improve the quality of service the company provides to its clients and employees and yet things go unnoticed (especially by the rank and file people). you know what you lack? talking to the agents!!!

you forget that the company is about talking and providing service to people and yet, you don't spend time with the employees. i'll give you a specific example using the infamous GETLOG!!! favorite ko tong G A G O N G to e! hahahaha!!!

when GETLOG was still the account manager of the sales team of PS, he would instruct the supervisors to do all the talking for him. he NEVER held a meeting with the reps to answer any concerns or just simply talk to them. puro news advisory kung siya ang magsalita!!! the supervisors were the shock absorbers of whatever qualms the team had. nakakaawa sila!

i remember 1 time nung si GETLOG ang nag host ng meeting. nung malapit ng matapos, tinanong niya *** mga reps kung meron silang questions about the changes that were going to happen. *** friend ko (na makulit at kanina pa tanong ng tanong) nag taas ng kamay. akalain mong hindi pinansin ni GETLOG at sinabi pang "ok, so i don't think anyone has anymore questions. good day." T A N G I N A!!! bulag ka ba?! nagtataka nga lahat ng nasa room noon bat di niya tinawag *** friend ko para sagutin *** questions. dahil na rin siguro hindi niya masagot *** previous questions na binato sa kanya. ANG HIRAP TALAGA NG MANGMANG NA MANAGER!!!!

the best part of it? *** sinabi ng friend ko habang nasa room pa lahat ng tao - reps, sups and si GETLOG. eto sabi niya, I'M SORRY GEL... PERO P U T A N G INA MO!!!!

WOHOOOOO!!!!! RAISE THE ROOF!!! hahahahahahaha!!!!! :grinroll: :lol: :toofunny:

TALK TO THE REPS PER GROUP RANDOMLY AND WITHOUT PRIOR NOTICE!!! tell them what you/your department is doing to improve the status quo of the company. MONEY ISN'T EVERYTHING!!! it's not what will keep people working for the company!!! pakita niyong tao kayo na malalapitan, makakausap, makakabiruan! alalahanin niyo kung san kayo galing.

you may be working for an american company, but the people and culture that PS has is still 100%Filipino! sana di kayo makalimot! :)

[Milliardo]

lordtaz, mukhang malaking galit mo sa PS ah, hehe! Ano bang nangyari?

[lordtaz]

im not angry with PS per se. it's with the specific people that make a good company look and work bad! :glee:

[OHNO!]

Its not only thru meetings, even with clients. . . nung nasa floor kami inuutusan nya pa *** mga sups to entertain the clients and explain how the "**" tool works. . . And that manager, was on the corner, kunyari observing if the reps are working.

i actually have not mentioned this. . . we used to have Dish network, the counterpart of the account that we have right now. . . . which we used to have simultaneously, but a friend of mine was able to talk to the account manager of Dish. It was because of THE sales manager that they pulled the account out of Peoplesupport. I won't tell why . . . you can probably figure that out. :)

[dwein_coolblue]

PS Center Update: Go na go na! Kita kits nalang tayo dun! by the way, naka yosi nako dun sa smoking area sa likod, 5th floor. Ashteeg. :naughty:

Kudos in advance to IT! I heard kayo and driving force sa paglipat sa PSC!

:blowsmoke:

[grandnagus]

PS Center Update: Go na go na! Kita kits nalang tayo dun! by the way, naka yosi nako dun sa smoking area sa likod, 5th floor. Ashteeg. :naughty:

Kudos in advance to IT! I heard kayo and driving force sa paglipat sa PSC!

:blowsmoke:

dwein! di ba sa IT ka? :crazytongue:

[lordtaz]

Its not only thru meetings, even with clients. . . nung nasa floor kami inuutusan nya pa *** mga sups to entertain the clients and explain how the "**" tool works. . . And that manager, was on the corner, kunyari observing if the reps are working.

i actually have not mentioned this. . . we used to have Dish network, the counterpart of the account that we have right now. . . . which we used to have simultaneously, but a friend of mine was able to talk to the account manager of Dish. It was because of THE sales manager that they pulled the account out of Peoplesupport. I won't tell why . . . you can probably figure that out. :)

hahahaha!!! i know this story! the reason why DISH pulled out was because they felt the account wouldn't last long since the SUPPOSED sales account manager didn't seem to care that they (the clients) were there to observe how the current sales team was managed. they were very, very DISAPPOINTED with how GETLOG did! ni hindi sila kinausap! mas meron pang sinabi si Pe...!!! how embarassing!!!

[dimps_dc]

Hi!

I just want to ask where I can send my resume, I'm interested in applying for the Travel eRep as I have background in reservations and want to try out in a call center. Currently working in a hotel somewhere in Manila.

Hope someone helps :)

[enid_warren]

globalhegemon....nandyan din pinsan ko...newbie pa lang...di ko alam batch number nya eh :D...nyerks...mas madali kaya work nyo sa credit....mababaliw ka lang sa travel...:glee: unless may background ka na sa travel, ang usual na nangyayari eh bumabalik sa dating acct yung nag-transfer kasi na-shoshock...

dimps_dc....i-indicate mo na lang sa resume mo na gusto mong maging travel erep...tapos i-submit mo sa 32nd flr JG Summit Bldg

[dimps_dc]

dimps_dc....i-indicate mo na lang sa resume mo na gusto mong maging travel erep...tapos i-submit mo sa 32nd flr JG Summit Bldg

Thanks for the info. Can I ask for their email address para dun ko i-send unless they are open on weekends, I can go to their office siguro. Pahirapan kasi kumuha ng vacation leave dito sa office namin unless mag sick leave kaso baka tumawag sa haws tapos bigla wala ako, tsugi ako nun :) Kasi me work po me sa office pag weekdays. I also sent an application thru the website ng PS kaso eRep lang yung andun, wala yung Travel eRep although okay lang kahit san :)

Thanks in advance :)

[Rascha_D]

dwein! di ba sa IT ka? :crazytongue:

oo nga. alam ko nakikita kita dun malapit sa HD area naka-upo. parang ayaw mong maging part ng IT ng PS ah. :p

[Rascha_D]

to those who are part of management:

i know it's hard being on top of things especially if you got thousands of heads to look after, plus the fact that these faces change every week because of the quick turnaround of agents. to you guys, you work your hearts out to improve the quality of service the company provides to its clients and employees and yet things go unnoticed (especially by the rank and file people). you know what you lack? talking to the agents!!!

you forget that the company is about talking and providing service to people and yet, you don't spend time with the employees. i'll give you a specific example using the infamous GETLOG!!! favorite ko tong G A G O N G to e! hahahaha!!!

when GETLOG was still the account manager of the sales team of PS, he would instruct the supervisors to do all the talking for him. he NEVER held a meeting with the reps to answer any concerns or just simply talk to them. puro news advisory kung siya ang magsalita!!! the supervisors were the shock absorbers of whatever qualms the team had. nakakaawa sila!

i remember 1 time nung si GETLOG ang nag host ng meeting. nung malapit ng matapos, tinanong niya *** mga reps kung meron silang questions about the changes that were going to happen. *** friend ko (na makulit at kanina pa tanong ng tanong) nag taas ng kamay. akalain mong hindi pinansin ni GETLOG at sinabi pang "ok, so i don't think anyone has anymore questions. good day." T A N G I N A!!! bulag ka ba?! nagtataka nga lahat ng nasa room noon bat di niya tinawag *** friend ko para sagutin *** questions. dahil na rin siguro hindi niya masagot *** previous questions na binato sa kanya. ANG HIRAP TALAGA NG MANGMANG NA MANAGER!!!!

the best part of it? *** sinabi ng friend ko habang nasa room pa lahat ng tao - reps, sups and si GETLOG. eto sabi niya, I'M SORRY GEL... PERO P U T A N G INA MO!!!!

WOHOOOOO!!!!! RAISE THE ROOF!!! hahahahahahaha!!!!! :grinroll: :lol: :toofunny:

TALK TO THE REPS PER GROUP RANDOMLY AND WITHOUT PRIOR NOTICE!!! tell them what you/your department is doing to improve the status quo of the company. MONEY ISN'T EVERYTHING!!! it's not what will keep people working for the company!!! pakita niyong tao kayo na malalapitan, makakausap, makakabiruan! alalahanin niyo kung san kayo galing.

you may be working for an american company, but the people and culture that PS has is still 100%Filipino! sana di kayo makalimot! :)

so true! its sad to see where PS might be going. :splat:

[OHNO!]

pede ba kitang irefer dimps?? LOL. . . sabihin mo lang . . . hehe.

[Rascha_D]

hitman,

pakilala mo naman ako dun sa taga HD na intsik at mahaba ang buhok na nag NHO. kras ko yun eh. :)

grandnaguz,

congrats pala and salamat sa mga tulong mo sa akin. :)

[b_9904]

matanong ko lang po;

papano ba ang part time sa ps?

ty po

[dwein_coolblue]

dwein! di ba sa IT ka? :crazytongue:
Di ba ikaw din? :naughty:

oo nga. alam ko nakikita kita dun malapit sa HD area naka-upo. parang ayaw mong maging part ng IT ng PS ah.
Napadaan lang. For clearance. :crazytongue:

Rascha_D: "HD na intsik at mahaba ang buhok na nag NHO" parang kilala ko ito...

:blowsmoke:

[HAVENLESTAT]

were still on training and last night we were visted by one of the strike team guys!!!
gosh!!! tangkad nung guy and he was really cute makalaglag *** smile! hes such a big guy but anghina ng voice. but we really learned a lot from him! kaso matanda na yata but very charming pa rin!!!

we miss NHO waaaaaaaa!!!! we miss our NHO trainers

[OHNO!]

may gwapo sa nho?? si mars sa men eh. . labo no? nagnho pa kaming mga part timer rehire.. . lelz.

[sapphire1]

[QUOTE=dwein_coolblue]Di ba ikaw din? :naughty:


names, names...

EB na dapat PS pexers. :)

[OHNO!]

haay sa tuesday pa sweldoooo

[globalhegemon]

career growth?! yeah right! kung magaling kang HUMIGOP sa amerikanong baklang mataba o kaya kay GETLOG, siguradong may career growth ka! hahahahaha!!! true, kahit saang work place may politics. pero hindi kasing PROMINENT sa call center! pareho na nga ang politics sa mga call center at gobyerno e! hahahahahaha!!!! that's what you get for putting IMMATURE, STUPID, UNRELIABLE, SELFISH, SELF-CENTERED people in the wrong positions! especially managerial positions! :no:

Dude is the "Amerikanong baklang mataba" that you're talking about the one with the initials "TM":?:

[irateluvmachine]

konting tiis na lang...dalawang tulog na lang...

sana sumuweldo naaaaaaahhhhhh!!!!! :bawling:

[prettysugar]

WANT EXTRA MONEY?
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How?

First, you need to invest on the company. Investment is only P7,800.00. And then, you have to work on it (but you can work at your own pace, your own time)

There are three ways to get your money back and/or earn more.

1. Refer the company to other people. (You get P1,000 per referral)
2. Sell the company's products if you like. (They have Shoes, Squalene-S, Provimin Spirulina Vegetablet, Bath Soaps, Cereals, 6-in-1 Coffee and more products coming!)
3. With every pair you make, you get P2,000.00 pairing bonus.

What are the other benefits?

1. The moment you join, you are given P3,000 worth of the company’s products, PLUS, P2,500 worth of Yamato Gift Checks, which you can use to purchase Yamato Products.—which means you instantly get P5,500 worth of products from your P7,800.00!!!

2. You will get 50% lifetime discount on Yamato Leather Goods and Apparels.

3. 25% lifetime discount on Health Food Supplement products.

4. P100,000 Personal Accident Death Benefit directly from Yamato.

5. You can participate in the training program for free (Personality and Business Development Seminars).

6. You get a free Yamato Tradeline Network, Inc. (YTNI) Identification Card.

7. Free Distributorship Application Forms and Advertising Leaflets.

8. Automatic Membership to Y.E.P (Yamato Executive Plan).

No, this is not a PYRAMID. And yes, it is LEGAL.

So if you're interested and you want to learn more about YTNI email me at svul11@yahoo.com or call/text me at 09224725832 and don't forget to give me your...

1) Contact Numbers (landline #, cellphone #, email address)
2) Available dates (for our meeting)

Thank you and I hope to hear from you.

--Gizelle de Asis

PS:
Want to join but you don't have enough money or you're still scared? I have another offer for you.

You can just get other people to join and earn from it. You give me the person, I give you P1,000 for each. Not bad, right? If interested, contact me. Thank you!


ABOUT THE COMPANY

Yamato Tradeline Network, Inc. is a subsidiary of YAMATO ENTERPRISES, INC. (YEI) and was established in 1985 to manage Japanese restaurant in the Philippines, after which, they diversified their business and became importer of Japanese food supplements. YTNI is the exclusive distributor of Dainippon Inc and Chemicals, Inc. (DIC) Spirulina, the biggest producer of Spirulina in the world. The first Spirulina approved by the Bureau of Food and Drugs (BFAD) in the Philippines since 1995 is YTNI Spirulina branded as Provimin Spirulina Vegetablet. It is also the first company to introduce Squalene in the Philippines, branded as Squalene-S.

The company started its operations in 1997 and has established branch offices in Iloilo, Davao and Cagayan de Oro City. YTNI does not only distribute PROVIMIN SPIRULINA VEGETABLET but also other health products such as SQUALENE-S, YAMATO PREMIUM 6-IN-1 COFFEE, YAMATO CEREAL DRINK and DAILY BATH SOAP.

Other businesses of YEI

DARUMA JAPANESE RESTAURANT has been serving authentic Japanese meals since 1996.

DARUMAYA JAPANESE GROCERY sells Japanese products since 1992.

YAMATO FARM is a 50-hectare farm that produces Japanese rice, which is currently being supplied to various Japanese restaurants worldwide.

YAMATO INTERNATIONAL NETWORK SERVICE, INC. is a care giving training center established in 2003 to develop human resource with competence, knowledge, experience and attitude, thereby promoting employment.

YAMATO INTERNATIONAL SCHOOL provides quality education to secondary students, situated in a 30-hectare property.

YAMATO TRADELINE NETWORK INC.
Main Office
Suite 602, Security Bank Building,
282 EDSA Extension, Pasay City, Manila
Tel. Nos. (632)854-4959 / (632)833-8736

S.E.C. Registry Number A199707395

I'll be waiting for your messages guys!

[enid_warren]

dimps....magpa-refer ka na lang...ayan si OHNO willing kang irefer... pero di pa rin yun guarantee na makukuha ka...

dwein...di ba IT ka na? :?: naguguluhan tuloy ako...

[OHNO!]

global . . . . . MISMO!!

[lordtaz]

Dude is the "Amerikanong baklang mataba" that you're talking about the one with the initials "TM":?:

Bakit, meron pa bang ibang FAIRY sa PS? BWAHAHAHAHAHA!!!! :lol:

[globalhegemon]

^ Ngek! Naglantad na pala sya! Nevah in my wildest imagination na ganun pala sya. :crazy:

Wala lang, kasi baka me iba pa from the time na umalis ako dyan. Pero since the two of you confirmed that it's he, masarap sanang magkwento ng isang sob story about what he did to an agent he caught sleeping in the production floor almost a year ago.

[dimps_dc]

dimps....magpa-refer ka na lang...ayan si OHNO willing kang irefer... pero di pa rin yun guarantee na makukuha ka...



Nagsubmit na rin po ako ng resume thru their email... bahala na si batman kung sakali :)

[Rascha_D]

Napadaan lang. For clearance. :crazytongue:


clearance?! nag-resign ka na ba? i highly doubt na nagpa-clearance ka. eh may workstation ka dun eh. :naughty:

kras ko yun si EL nga initials nya eh. :naughty2:

[grandnagus]

rascha_d

thank you saan?

....pagkakaalam ko maraming me crush doon sa chinito ng NHO presentor :D

....I agree, sometimes we're going to a different direction. But then again kahit saan me politics, kahit sa langit meron. So benta na lang ng stocks after lumipat :)

[sweetiepot]

Hey HR people! :wave:

any openings for a communication trainer??

[Rascha_D]

grandnagus,

dun sa mga CDs. dami mo pa lang stocks. nice...libre naman dyan kapag nabenta na lahat. :D

aba madami pala akong kakumpitensya sa kanya. :p

sino ba nagsabi na may kumpanya na walang politika? hehehe..di na maaalis yan sa kultura ng mga tao. ok lang na hilahin pataas ang mga kaibigan, pero sana naman marunong yung hilahin pataas. :p

magaling ka daw mag-badminton? :D

may nakikita pala akong bagong babae dyan sa HD area nyo. yun ba yung GF ni EL?

[se7endust]

daan lang din for clearance. hehe.

[OHNO!]

mag apply ka na ulit 7dust! :p

[thehitman]

sweetiepot: No openings for communication trainer I'm afraid.

:cool:

[sixpencer]

natatawa naman ako sa backpay na nakua ko. biruin mo binalik-balikan ko at sinadyang puntahan kahit may pasok ako ng gabi. P300 lang pala.

[fred2chona]

kindly check this website, "www.flyfone.net/globaltelecom160" this might help a lot!

[fred2chona]

Kindly check this website, "www.flyfone.net/globaltelecom160" its the biggest income potential for people who are involve in the telecom business or exporters. *okay*

[fred2chona]

Kindly check this website, "www.flyfone.net/globaltelecom160" its the biggest income potential for people who are involve in the telecom business or exporters. *okay*

[sapphire1]

natatawa naman ako sa backpay na nakua ko. biruin mo binalik-balikan ko at sinadyang puntahan kahit may pasok ako ng gabi. P300 lang pala.

grabe **** yun. so, wag pala masyado mg expect dun if ever mg resign? :lol:

[bigbadwolf]

Yes, PS is accepting undergraduates, but only on a project basis. Projects usually last for four months.

:cool:

TheHitman: PS ka pa din? Kamusta na dyan? PM me na lang :D

[kennster]

good day ps peeps. just wanted to know if the new PS building will have it's own parking space for the employees. also when will it be operational? thanks! :)

[chinghe]

good day ps peeps. just wanted to know if the new PS building will have it's own parking space for the employees. also when will it be operational? thanks! :)

there's free parking space for employees. my team is scheduled to transfer to PS Center on June 19.

[kennster]

there's free parking space for employees. my team is scheduled to transfer to PS Center on June 19.

wow that's great. also is there a technical account in the new PS center? thanks! :)

[dwein_coolblue]

free parking: yes, pag may natira.
technical account in PSC: yung domain account

those who will transfer here in PSC, guess what, I'm here and I can surf PEX. :rotflmao:

:blowsmoke:

[OHNO!]

yehey lipat na kami new bldg by June 12!

[hoop_master]

pede pa rin kaya naka-shorts at tsinelas sa new bldg? :D

[BluePinay]

natatawa naman ako sa backpay na nakua ko. biruin mo binalik-balikan ko at sinadyang puntahan kahit may pasok ako ng gabi. P300 lang pala.

Anong account ka ba? I'm a former PS employee and I got more than 10T for my backpay. Siguro assigned ka sa isang account in PS na pag nagkamali and it costs the client some money, they will charge that to you. How long did you stay ba?

[Rascha_D]

wala pa kasing surf control sa bagong bldg noh kaya accessible lahat. :lol:

[sixpencer]

bluepinay, I was with the company for 2 years and 2 months.

[thehitman]

dwein: mukhang palpak yung ginawa nila nung weekend. ssshhhh...

We're scheduled for transfer next week, in batches.

:cool:

[OHNO!]

LOL . . . 300 sana **** more than 10k din *** backpay ko . . .

ay nku, malamang naman pede ang nakashorts and tsinelas sa sarili nating bldg at hindi na tyo tenant sa ibang mga naka business attire. well . . . noon naman, kahit naka tsinelas ako di naman ako sinisita sa philam dati hehe.

[se7endust]

ako kaya magkano backpay?

[BluePinay]

bluepinay, I was with the company for 2 years and 2 months.

Hmmm...It might be too late but I think you were given the numbers before signing for it, right? Anyway, 2 years and 2 months. I was there only for 5 months.

I think there is a misconception of what you are expecting from your backpay. I mean, from how I see it (i'm no accounting or HR expert,ok?) why I got that amount is because of my pro-rated 13th month pay. They are supposed to give you that. Or something else. He he he, I don't also know the details of it all. But I was happy with PS before. Too much lang talaga ang pressure ng account ko before.

[grandnagus]

TheHitman: PS ka pa din? Kamusta na dyan? PM me na lang :D

oh! ikaw ba yan J.I.? musta na? saang call center ka na now? :D

[sapphire1]

free parking: yes, pag may natira.
technical account in PSC: yung domain account

those who will transfer here in PSC, guess what, I'm here and I can surf PEX. :rotflmao:

:blowsmoke:

that's great. sana paglipat ng lahat, ganun p rin.

[hoop_master]

magkano nga ba ulit yung special shift allowance? :teehee:

[OHNO!]

1,400 ata. . wala kami nun kainis . . pang umaga kasi kami hay.

[joan07]

Oh no!

any idea kung magkano final pay natin?and kung kelan release?

ciao!

[kaeyishere]

great company i believe

[OHNO!]

cleared k n b joan??? mukang matagal pa . . . ano na nangyari sayo . . . san k n ngyon?

[supersleepy]

hi! pwede po ba magtanong? magkano ba starting sa ps? and *** types of acct ag hawak nyo?

[J-X91]

yay, i'm out of PS na!

i resigned from PS cebu last april pa...still waiting for my last pay. :rotflmao:

[dragonrower]

question doon sa PC Centre or PSMall, san doon ang parking na flat rate 40 pesos from 7pm to 7am?

[dwein_coolblue]

drgonrower: yung sa likod, left side ng mercury drug/tropical hut. tabi ng ilog/creek na burak.

:blowsmoke:

[globalhegemon]

Pwede na bang magkwento ng sob story/caper about this "TM" also known as matabang Amerikanong bakla by lordtaz?

I miss the good ol' days ng PS...

[OHNO!]

parang shopwise ang dating nitong 5th flr sa PSC . . ang laki at nakaka eyesore *** dami ng workstations . . .

[Rascha_D]

OHNO,

Outbound ka ba? alam ko outbound pa lang nasa PSC ah. :D

[hoop_master]

anong floor yung sleep room sa psc?

tsaka bawat floor ba may pantry?

thanks ;)

[dazed_me]

hi. just got back from vacation sa states and im planning to work asap. ive been in the call center industry for about 2 years and im interested in joining PS.
my friend says that the travel account is nice. is that true?
also, what account gives the highest basic pay? or ano ang pinaka lucrative na account nyo?
sorry, dami tanong.
i just dont wanna waste anybody's time kc if i apply tapos i wont like lang the job offer eh di sayang naman pagod ko and ng company. hehe.
you know how it works...
super salamat for the help.

[irateluvmachine]

anong floor yung sleep room sa psc?

tsaka bawat floor ba may pantry?

thanks ;)

3rd and 4th floor. :D

hay, sarap ng walang surf control... :rocker:

[hoop_master]

3rd at 4th ang sleep room?.. haayy.. bababa pa ko.

ba't nga kaya di naka-surf control ang pex? :hmm:

[thehitman]

hi! pwede po ba magtanong? magkano ba starting sa ps? and *** types of acct ag hawak nyo?

For the starting salary, you may ask HR about it. Just call 8858000 then ask to be transferred to HR.

As for the accounts, we have, among others, two travel accounts, domains, ISP, credit, VoIP, and collections. We also have an account composed of several smaller accounts involved in clothing, vacuum equipment, and tv commercials.

*****

As of yesterday, the export bank accounts/teams have been transferred.

I also had breakfast at PSC's McDo. Lots of Makati Med folks around. And, surprise surprise, some Sykes people :D

:cool:

[OHNO!]

rascha dalawang account *** nasa fifth floor, may Travel at Collections . . . ;) Indi ako sa outbound.

May coffee and milo dispenser nga pala sa 5th floor 1 peso lang isang cup . . . :)

[OHNO!]

*** 3rd floor kelangan kumuha ka pa ng access card exclusive for that floor. Same goes with the fifth floor.

Wag nyo nang paalam na di surf control, mamaya may IT dito at bukas na bukas din e wala nang fster at pex haha.

[enid_warren]

sixpencer....i just got my last pay...9.5T....tax adjustment and 13th month pay...i stayed for 11 months and 15 days...i think you better ask why P300 lang noh...

dwein...:p nandyan ka na pala sa PSC... any news as to when ang next roll-out ng amnesty program?!? :D

[dwein_coolblue]

*** 3rd floor kelangan kumuha ka pa ng access card exclusive for that floor. Same goes with the fifth floor.

No need. The access card can be configured to handle both floors (or just one floor, depending on the person's security level).


Wag nyo nang paalam na di surf control, mamaya may IT dito at bukas na bukas din e wala nang fster at pex haha.

Oo, quiet lang tayo, baka nga may IT dito.... ;)


:blowsmoke:

[irateluvmachine]

sinong mga taga-5th floor dito? :)

[sixpencer]

enid_warren, hinayaan ko na. ayoko na lang makipag deal ulet sa finance. hindi sila marunong tumupad sa usapan eh.

[globalhegemon]

This all the more makes me excited na bumalik dyan ulit sa PS! Actually ine-encourage na nga ako ng isa kong peer na andyan ulit (ndi lang kami nag-abot ng landas) na magbalik-PS, depende kung me amnesty na naman so dapat pala tawagan ko si Ron.

BTW pipol is it true na wala na sa PS si Allan A?

[dragonrower]

kami ayos na sa JG, malapit sa green belt at malapit sa landmark terminal. sana lumipat din kami, pero kung tutuusin. mas ok kaming ISP folks magisa sa bldg hehehe, mas mura pa parking kapag daytime

[sixpencer]

last I was there, Allan A. was on the way out and just hanging on for a replacement.

[Rascha_D]

oo nga dwein..wag mo sabihin sa mga kabaro mo sa IT na walang surf control ah. :naughty:

enid,

gaano katagal bago mo nakuha yung last pay mo?

hitman,

setup mo naman kami ng date ni EL. para may picture ako mula sa kanya. :love:

[Rascha_D]

OHNO,

alam ko na kung anung account ka. :)

[globalhegemon]

Nyak. So totoo nga pala na wala na si Allan A.

Usapang backpay:

5 figs ang backpay ko nun, mostly tax refunds :D

[supersleepy]

For the starting salary, you may ask HR about it. Just call 8858000 then ask to be transferred to HR.

As for the accounts, we have, among others, two travel accounts, domains, ISP, credit, VoIP, and collections. We also have an account composed of several smaller accounts involved in clothing, vacuum equipment, and tv commercials.

*****

As of yesterday, the export bank accounts/teams have been transferred.

I also had breakfast at PSC's McDo. Lots of Makati Med folks around. And, surprise surprise, some Sykes people :D

:cool:

uy thanks sa reply! i was calledd by ps knina mrng.. kaso will have to re-sched the fon interview.. tom i will.. sana ok ang basic pay nyo.. and fellow sykesters are eating there ha.. baka may plano na ring lumipat!? nyahaha! :lol: naka red tag ba at mayabang na pumasok sa inyong bldg. na naka-id? nyahaha.. :bop:

thanks again!

[hoop_master]

denise : lustayin na natin yang back pay mo pag nakalipat na ko sa bagong bldg. madami daw kainan dun e. di ko pa kasi nakikita :lol:

[grandnagus]

hitman,

setup mo naman kami ng date ni EL. para may picture ako mula sa kanya. :love:

Rascha slim si EL di ba iba hilig mo.... :rotflmao:

[thehitman]

hitman,

setup mo naman kami ng date ni EL. para may picture ako mula sa kanya. :love:

Tignan natin ha, baka mapa-away tayo sa isang QA analyst ng ISP :glee:. Ultraman ayaw mo? Medyo long-haired din yun, di nga lang chinese-looking :rotflmao:

*****

Yeah, Allan A. is just waiting for a replacement. By the way, the ER (Employee Relations) team of HR Manila is planning a huge ramp up. At least 3 ER associates, I've heard. I think they're just waiting to get settled in PSC before they formally announce the openings.

In other news... pumasok na sweldo :bounce:

:cool:

[ZephyrInTheSky]

Yeah, Allan A. is just waiting for a replacement. By the way, the ER (Employee Relations) team of HR Manila is planning a huge ramp up. At least 3 ER associates, I've heard. I think they're just waiting to get settled in PSC before they formally announce the openings.

In other news... pumasok na sweldo :bounce:

:cool:

You will be missed terribly, my friend. You were and still are the embodiment of the name PeopleSupport.

:depressed:

[lordtaz]

Pwede na bang magkwento ng sob story/caper about this "TM" also known as matabang Amerikanong bakla by lordtaz?

I miss the good ol' days ng PS...


HIT ME!!! dapat *** sobrang tagos buto ha! hahahahaha!!!!

[globalhegemon]

Eh dapat pala matawagan na si Allan A before it's too late! :D

[globalhegemon]

HIT ME!!! dapat *** sobrang tagos buto ha! hahahahaha!!!!

Ganito yun. Hindi naman masyadong explicit. Pero yung ginawa nya is a reflection of his management style kaya nga nung andyan pa ako eh everytime na makita namin yun nginingiwian (hindi nginingitian) namin.

Kasi meron syang nahuling agent nun sa 14/F (guess what building!) na natutulog (actually nakaidlip nga lang dahil between calls). Biruin ba naman eh pinahiya at sinigawan daw ni TM yun, including using the words "you SOB" at yung agent eh hiyang-hiya na. Packsheet.

Alam namin yan, even some of my former peers would think na magiging urban legend na yan sa PS.

[dazed_me]

hi. just got back from vacation sa states and im planning to work asap. ive been in the call center industry for about 2 years and im interested in joining PS.
my friend says that the travel account is nice. is that true?
also, what account gives the highest basic pay? or ano ang pinaka lucrative na account nyo?
sorry, dami tanong.
i just dont wanna waste anybody's time kc if i apply tapos i wont like lang the job offer eh di sayang naman pagod ko and ng company. hehe.
you know how it works...
super salamat for the help.

[Rascha_D]

Rascha slim si EL di ba iba hilig mo.... :rotflmao:
pwede na yung si EL, may laman naman ng konti. :rotflmao:

Si Ultraman...yan ba yung naka-sideview palagi kapag dadaan ako sa area nyo. mukhang di faithful eh, chickboy ata yun. tsaka may mga naririnig ata ako sa ops about him. si EL lang type ko. :) yummy!!! :naughty:

[hoop_master]

haayy.. nakapunta na din ako ng psc.. halos lahat ng entrance kelangan ng access card a.. tsaka astig na yung bagong kuhanan ng mineral water. di na kelangang magbuhat ng pampalit :glee:

may bayad na nga yung kape (sa dispenser) pero ok lang kasi di naman ako umiinom dun :D

flat screen yung monitor ng isang travel account no.. donation daw ng client..ayos.

yung stations parang hawig ng nasa export. tsaka 2 floor pa bago ko makapuntang sleep room. mauubos oras ko.

ano pa yung ilalagay na stores sa side ng mcdo?

[joan07]

oh no!
talked to mary.. sa july 5 dw release ng final pay.. pro rated from jan to april with the 13month pay.. sana malaki... fyi lang.

any news bout rhia?

ciao!

[joan07]

tagal pala release ng final pay.....sigh... kala ko 4to6wks lang.......

[broccoli]

how much ba starting sa people support? may bond ba? if yes, is it pro-rated? thanks!

[OHNO!]

oy joan . .jan to april plus 13th month pay?!?! im sooooo excited to find out! HAHA.

btw, about R, wala pa ko balita e. . . . she hasnt called me yet.

[fujitsu_accen]

I'm interested in applying for Reporting Analyst position posted on Jobstreet.com.

may bond po ba sa IT peps nyo?

Any idea on the starting salary for this position?

Thanks!

[enid_warren]

Rascha_D...ummm...I finished my clearance last May 20 and got my check June 14 :D was that easy or what? :)

sixpencer....pero sayang din yun...

arn...:bop: :p teka nilibre mo na ba ko?!? nagyayaya si jeff ng gimik ah...sama ka? tapos ilibre mo na lang ako dun...hehehe

thehitman...shy type ako kaya hindi ko naitanong sa HR...pero eligible na ba kaya ako para sa Amnesty Program?since nag-clearance na ko and all that???

[thehitman]

hi. just got back from vacation sa states and im planning to work asap. ive been in the call center industry for about 2 years and im interested in joining PS.
my friend says that the travel account is nice. is that true?
also, what account gives the highest basic pay? or ano ang pinaka lucrative na account nyo?
sorry, dami tanong.
i just dont wanna waste anybody's time kc if i apply tapos i wont like lang the job offer eh di sayang naman pagod ko and ng company. hehe.
you know how it works...
super salamat for the help.

Travel account? The huge travel account is great. They rarely have problems. The other travel account, the one that has 4 sub-accounts, is generally okay. One of the accounts though is a wee bit problematic.

Account that gives the highest basic pay. I believe it's collections. Try to visit www.stcsolutions.com to get an overview.

:cool:

[hoop_master]

denise : ayan may back pay ka na.. pede ka ng sumama sa july :glee:

anong nagyayaya si jeff? kelan? :hmm:

[power(bubbles)]

the newer travel account is getting a spanking new tools within the next few days. a lot of people within the account are really looking forward to it.

[wonder_hero]

Ganito yun. Hindi naman masyadong explicit. Pero yung ginawa nya is a reflection of his management style kaya nga nung andyan pa ako eh everytime na makita namin yun nginingiwian (hindi nginingitian) namin.

Kasi meron syang nahuling agent nun sa 14/F (guess what building!) na natutulog (actually nakaidlip nga lang dahil between calls). Biruin ba naman eh pinahiya at sinigawan daw ni TM yun, including using the words "you SOB" at yung agent eh hiyang-hiya na. Packsheet.

Alam namin yan, even some of my former peers would think na magiging urban legend na yan sa PS.

ey! u know damn well this is not true. TM has lapses as a honcho, but he'll nver curse an agent on the floor. NEVER!! Alam ng taga-PS yan!!! Otherwise, the board will never have second thoughts on him

[Rascha_D]

^I've seen and talked to TM a couple of times and mukhang okay naman sya. Mukhang out-of-character nya yung mag-curse.OF course di ko naman sya ganun kakilala. :)

[Rascha_D]

dwein,

narinig ko na promoted ka na daw ah..eh di malaki na suweldo mo..manlibre ka naman dyan. :p

[Omeed]

Hi everyone! :wave:

Been a while since I last visited the page...

I hope you don't mind my saying this lordtaz... but it's not an issue of whether upper management has a control issue, or if IT is competent enough to trace info leaks. I suppose the mere fact that there is a possibility of something like this happening already warrants prudent action. Should anyone in management even wait for something like this to happen before action should be taken (which could very well damage our company's reputation, and our job security)?

Leadership is not always something that everyone looks up to, especially when the people up there are making decisions that don't gain favor from the rank-and-file. But what we have to understand is that our company's clients depend on us to protect their interests; PeopleSupport isn't really out to cater to our boredom.

I'm really sorry that you feel disgruntled about the recent policy changes, but they're all for the best. The better we get to serve our clients, the better our chances to benefit from these initiatives. Let's try to look at the bigger picture, shall we?

Lamina et Sagitta,
goonie :goon:


wazzap sagitta?? hows the new batch?? ;)

@lord_taz

hmmm.... mukang kilala kita pare ah.. :D

[OHNO!]

san ilalagay yung Starbucks dun sa PS Center??

[J-X91]

^I've seen and talked to TM a couple of times and mukhang okay naman sya. Mukhang out-of-character nya yung mag-curse.OF course di ko naman sya ganun kakilala. :)

parang kilala ko yang si TM ah...he's been to cebu a couple of times back when i was still working for PS...

[grandnagus]

ey! u know damn well this is not true. TM has lapses as a honcho, but he'll nver curse an agent on the floor. NEVER!! Alam ng taga-PS yan!!! Otherwise, the board will never have second thoughts on him

Yes I agree. Mejo matagal na rin ako sa PS :D never ko syang narinig nagmura. Mas matindi pa yung mga expat dati na director level...harap harapan kung magmura ang lutong pa....by the way hinde para sa akin yung mura nila :rotflmao:

[caLLmaster_]

I'm interested in applying for Reporting Analyst position posted on Jobstreet.com.

may bond po ba sa IT peps nyo?

Any idea on the starting salary for this position?

Thanks!

reporting analyst is not an IT position. actually, you'll be under the quality management team or sumthing. i dunno about the bond. all i know is that the company requires you to be with it for about 4 or 5 months. starting salary for the reporting analyst might be on the 20k level. ;) hehehehe...

good luck sa pag-apply mo! *okay*

[geekhead]

do you have openongs for QA's? :)

[irateluvmachine]

the newer travel account is getting a spanking new tools within the next few days. a lot of people within the account are really looking forward to it.

well it's about f**kin' time!!! *okay*

are u also from the newer travel account? :)

[mugukiller]

ehehehe... irate ka pa rin? cool ka lang...

manlibre ka naman... tama na palusot na wala kang pera... ang tagal mo na dyan eh...

[power(bubbles)]

well it's about f**kin' time!!! *okay*

are u also from the newer travel account? :)

i'm from the part of the first 2 batch of the new travel account so i've experienced all the ups and downs.

[Rascha_D]

Yes I agree. Mejo matagal na rin ako sa PS :D never ko syang narinig nagmura. Mas matindi pa yung mga expat dati na director level...harap harapan kung magmura ang lutong pa....by the way hinde para sa akin yung mura nila :rotflmao:

oo mas matindi pa si SB na magmura dun. nakwento nga lang nung mga agents nya.

[thehitman]

Yeah, SB's more apt to curse. I should know, I've heard it. I wasn't the intended recipient but I was the one getting the tongue-lashing anyway :glee:. TM was my boss for roughly 3 months (no, I wasn't a PD, just part of a lost team) and I never heard him curse.

geek: no openings for QA unfortunately. Lots of sup trainee openings though. For those interested in IT, there are openings for desktop analyst (1 each for Manila and Cebu) as well as one opening for NetOps Manila.

:cool:

[enid_warren]

arn...nyek ayoko pa din sumama sa out of town nyo sa july...eh di naubos na yung pera ko nun! basta pasalubong na lang! yung "coffee na lang dear" ni jeff...hehehe sa gateway...wala pang petsa eh...basta sama ka :p

[geekhead]

Yeah, SB's more apt to curse. I should know, I've heard it. I wasn't the intended recipient but I was the one getting the tongue-lashing anyway :glee:. TM was my boss for roughly 3 months (no, I wasn't a PD, just part of a lost team) and I never heard him curse.

geek: no openings for QA unfortunately. Lots of sup trainee openings though. For those interested in IT, there are openings for desktop analyst (1 each for Manila and Cebu) as well as one opening for NetOps Manila.

:cool:

Thanks bro! Ive heard a lot of nice things sa PS. Seriously considering in getting a rep job there then apply for QA or something. How much ba offer kaya? :)

[hoop_master]

denise : ano bang kape yun? dun nabibili at gawa talaga sa kanila?

aba. ano gagawin nyo sa gateway? ano ba meron dyan? :hmm:

****
OT : SB? parang... parang kilala ko yan a.. di naman ako directly biktima o na-curse nito.. last May lang siguro.. may prospect client na naka-barge samin.. tapos malas pa kasi sakin yung unang call tapos sobrang irate.. basta patuloy kong ine-explain kung pano na-cancel yung order due to CC verification. tapos yung item na gusto nya e soldout na... lumabas sa con room si sb tapos ang lakas daw ng sigaw sa floor.. sabi daw sa mga sup namin na, "anyone of you, take the call now..".. buti nga di ko nadinig kasi baka ma-bad trip lang ako..

basta tama yung ginawa ko. buti naman naintindihan nung mga nakinig yung situation at may mga ganung clients din daw sila..

mas lalong nawalan ako ng ganang pansinin si sb simula nun..

[blubby_90]

hi, im new here. interested po ako maging part ng ps. im a fresh grad and no experience at all sa call center job... insights nmn from the insider sa ps. *** alam patakaran jan. ok ba magwork jan? pano ba process pg sa techsupport? tnx....

[Rascha_D]

geek: no openings for QA unfortunately. Lots of sup trainee openings though. For those interested in IT, there are openings for desktop analyst (1 each for Manila and Cebu) as well as one opening for NetOps Manila.

:cool:

May opening pala sa IT. Para ba dumami tao nito o dahil ba dun sa mga balita na pangit management ng IT now kaya madami nag-resign? :rolleyes:

[thehitman]

^Both. Yung opening sa NetOps ay dahil sa may aalis... :mecry:

geek: I think it's best that you call 7552647 then inquire yourself. The rates vary...

blubby: I'll have to tell you, a call/contact center job isn't for everybody. Most people work on the graveyard shift and some accounts don't have morning or afternoon shifts. However, the working environment is great! Facilities are okay. The trainers are outstanding. Management people, depending on the account, are... There's free coffee, tea, and chocolate in the pantries :glee:.

As for tech support, it depends on which tech account you go to...

:cool:

[lordtaz]

wazzap sagitta?? hows the new batch?? ;)

@lord_taz

hmmm.... mukang kilala kita pare ah.. :D


pareng omeed! kmusta?! ok bang maging sup? hahahaha!!!! :rotflmao:

[enid_warren]

arn...ewan ko...eh mas malapit na yung gateway kesa mag-makati/shang/megamall or manila noh!

[hoop_master]

^^ e konti lang naman at ang makakainan at mabibilan dyan e..

[Altariel]

3 times nako nagsend ng resume in the past 3 weeks.. first one was through a friend, next sa jobstreet, next sa jobsdb.. wala pa hr na tumatawag saken for initial interview.. parang antagal naman.. :) any suggestions kung pano ko ito mafofollow up? :)

[dwein_coolblue]

dwein,
narinig ko na promoted ka na daw ah..eh di malaki na suweldo mo..manlibre ka naman dyan. :p

nope. not yet. soon. :naughty:

May opening pala sa IT. Para ba dumami tao nito o dahil ba dun sa mga balita na pangit management ng IT now kaya madami nag-resign?

IT is growing. About the "pangit management ng IT"... I don't think so. IT is not a perfect team. Maybe may mga minor issues. But I'm pretty sure they can all handle it.

:blowsmoke:

[hoop_master]

:hmm: may hidden cam ba dito sa bldg? :hmm:

[thehitman]

^ Hindi sila hidden. Just look at the ceiling. In between the sprinklers you'll see some black thingamajigs, maybe about 3-5 per wing (I'll have to verify). And someone's already watching...

:cool:

[hoop_master]

yep. i have one behind me :D :alarm:

tinuro lang ng teammate ko... kanino nga pala naka-connect na monitor yun? :hmm:

[lordtaz]

ayos! meron nang bagong target for shooting!!! hahahahaha!!!!

[OHNO!]

oo meron cameras. . . . dami . . .

[dwein_coolblue]

kanino nga pala naka-connect na monitor yun?

kay thehitman... :lol:

:blowsmoke:

[snugglebunny]

hey y'all! how's everybody? :wave:

I'm part of the travel group with the spanking new tools! LCD monitors....huwoww! *okay* still in training though, lapit na nesting namin. I'm so nervous...info overload eh! Pero neverthless, I'm excited as well!

ang LAMIG sa PSC!!!!!! and the only complaint i have is ang layo ng pantry na...plus palaging nauubos ang Milo sa vending machine. Philam folks! If milo is free there, sa PSC piso sya! hehehe!

Lastly, sana damihan pa nila ang Jolly Jeeps.....masakit sa wallet ang puro mcdo and kfc eh...hehehe! :rotflmao:

[OHNO!]

nakakasawa kamo . . . sana magkaron ng semi basement cafeteria tulad sa export, masasarap at mura pa food dun.

[snugglebunny]

oo nga...daming empty spaces sa bldg, sana they utilize it too...diba may Aboitiz na tinatayo sa baba? parang...hello? hehehe....

pero i like the bldg....i-enjoy natin while solo pa ng account natin, ehehehe...

[Rascha_D]

nope. not yet. soon. :naughty:
IT is growing. About the "pangit management ng IT"... I don't think so. IT is not a perfect team. Maybe may mga minor issues. But I'm pretty sure they can all handle it. :blowsmoke:

ah ganun ba. para palang yung ibang account yan sa OPS, galit yung mga tao sa isang tao sa management.

[odyig]

my oh my! 75 pages na pala ang ps thread! :)

i read the previous posts and napansin ko lang, favorite si GETLOG. im not suprised.

i've been with PS for 2 years now. madami na akong narinig at na-experience first hand na horror stories involving GETLOG. personally itong si GETLOG, malaking ungas to. oo 5 years ka na sa PS, one of the pioneers ika nga pero my gawd yung management styles mo nakakatawa talaga.

nakakaawa ka. people are always talking behind your back alam mo ba. yes, even your beloved sups. tsk... tsk... GETLOG i admit that i have a personal grudge against you. dahil sayo kaya nawala ang team namin considering it was our team who made you who you are. kami ang rank and file mo nung mga panahong yun. it was us who made all those ****ing sales. kung alam lang namin na gaganituhin mo kami e di sana pinabayaan na lang namin yung mga calls na yun. sana sinira na lang namin yung account para ikaw nasira na rin. you're one ungrateful, son-of-a-b*tch, conceited, *****. eto pa pala, feeling guwapo ka masyado. mag-kape ka tol para tablan ka ng konting kaba. it always pay to be nice to people. hindi makakabawas sa pagkatao mo kung minsan ngumiti ka man lang sa mga tao sa floor. paalala ko lang sayo, PS is the one who's giving us our pay at HINDI ikaw.

GETLOG, don't ever think that you're above us. there is power in numbers, you know that. we're in hundreds and you're alone. make one wrong move in PS and we'll make sure it's gonna be your last.

and to the hr people na kinausap pa yung mga friends ko noon about GETLOG eto lang masasabi ko. stop giving false hopes. stop making promises and stop acting as if you care coz in reality you don't.

PS is the best call center that i've worked with. it sure has its flaws as a company but that makes working for PS more interesting and fulfilling. to all the reps, tiis lang mga dudes and dudettes. darating din yang promotion na yan at sa mga nakaakyat na sa corporate ladder huwag sana tayong makalimot kung san tayo nagumpisa.

a little act of kindness goes a long way. as hippie as it sounds, this is one mantra that all of should apply sa workplace at sa sariling buhay na rin natin.

peace out!

[thehitman]

Hi folks!

Want to vent all these frustrations on getlog and the others on a more powerful (I hope :glee: ) medium? Log in to http://voice. Hopefully, your frustrations will be acted upon by more powerful beings.

dwein: :rotflmao:

:cool:

[hoop_master]

pede bang i-zoom yang camera?

[hoop_master]

nga pala, di ba magkakaroon ng parang food court o *** nung nasa philam na may mga lutong bahay?

puro fast food na lang dito e.. iba lang ang pangalan pero pareho pa din ang klase ng pagkain.

[snugglebunny]

taga PS rin ako...pero um....curious lang....sino si GETLOG? :D

[odyig]

taga PS rin ako...pero um....curious lang....sino si GETLOG? :D

sikretong malupit! :rotflmao:

[sixpencer]

wow, 3000th post!