comparison of call centers

[cyrhee828]

i am a fresh graduate and i'm trying my luck on landing a job in a call center though my degree is far related to being a CSR. i've applied online and taken an exam to the 1st company (people support) who invited me to take an exam. luckily i passed. i'm just waiting for my final interview via phone which is next week. convergys, ibm daksh and john clements, on the other hand, gave me a ring and invited me for an exam/ interview. it would be like less than 2 weeks from now. now, if ever i'll pass the exam/ interview of these 3 companies, would you please help me decide on which company to work for? just some views/ insights on how it's going to be on which company... it's gonna be my 1st job ever. thanks! :D

[TravelBug]

John Clements is not a call center. It's a recruitment agency. They screen applicants for other companies. If you pass the exam you will be referred to a call center.

[ExtremeRide69]

John Clements is not a call center... they will only endorse you.

Converygys and PS will be a good start for you...

[jeruel1977]

Try mo rin ang ICT Group sa may Union Bank Tower sa may Ortigas.
Okay na okay ang ICT :)

[cyrhee828]

thanks sa lahat ng nagreply. i didn't know na 'di pala call center 'yong john clements. joengers ko. hahaha! parang jobstreet select siguro 'yon.
jeruel1977, sure thing! i'll try ICT.

[tutti_fruity]

Hi cyrhee828 - IBM Daksh is hiring a lot of people who can start every Friday. You will go thru a 1-day processing where you will be assessed on your Communication Skills, Comprehension and basic foundational competencies required. If you go as early as 9am, you should be done by 2pm or so. Unlike other call centers, we offer you the opportunity to be part of the world's most powerful brand, IBM. Just check out your options. :) At anyrate, all the best to wherever you go! :)

[cyrhee828]

thanks. if i were to accept an offer from a certain company, can i start like after 3 weeks? i've got some family matter to deal with during that 3 weeks, that's why.

[cyrhee828]

Try mo rin ang ICT Group sa may Union Bank Tower sa may Ortigas.
Okay na okay ang ICT :)

hello! can i do an application at ICT Group online? is the position an Inbound/ Outbound CSR? I heard Outbound CSR is tough. Thanks.

[hack__you]

the best callcenter for starters is CLIENTLOGIC

after CL, you'll say: I've been thru hell (literally), left unscathed, other call centers will be a piece of cake :glee:

[cyrhee828]

the best callcenter for starters is CLIENTLOGIC

after CL, you'll say: I've been thru hell (literally), left unscathed, other call centers will be a piece of cake :glee:

CL is now Sitel right? I've got a friend who just resigned at Sitel. She advised me not to try in there. :)

[CallCenterVet]

cyrhee828, an advice an somebody who has been around the business long enough to know, you should try Etelecare and HSBC. Those are the 2 best that I have been or heard about. :)

[soulthird]

Etelecare is the best :)