worst call center recruitment/recruiter

[fRaNcE_12]

have you guys ever encountered such boo2 recruiters from call centers?? where and what happened?:rotflmao:

[iamtwisted]

its not the worst naman but mejo unprofessional lang....

it goes like this...
i was called last week by this call center sabi interview ko daw 5pm (kc nag apply me sa jobstreet for a trainer post... ) june 25, at pumunta daw me sa site nila sa isang mall sa fort bonifacio (i know alam nyo toh... i will not name drop hehe) so kahapon nagpunta ako i got there then i asked for the person na who i will be looking for... the front desk person asked me to log in sa log book ng applicants... then she gave me an application form, asked me to fill it up and submit it to the application chuva sa loob(2nd door sa malapit sa pantry...) after following the application steps... i sat down sa waiting area and waited... waited... waited for more than three hrs...
there was a point i approached the receptionist to make sure na ganun ba talaga na mag aantay ka for your name to be called?? sabi nya "oo"
haayyyy lahat ng mga tao dun tinawag na.... ako tinubuan na ng ugat sa kinauupuan ko..... when my name was called... i was so relieved...

the interview went ok naman.
kung di lang sa....
-si "mr. interviewer" ko dumating mga 6pm... (sha pala yung nakita kong nag walk in... )

sana man lang they keep to their word na pag sinabing 5PM ang interview mo, ay ganong time mo din expect ang said interview... ahsus...so unprofessional.... yung isang kasabay ko na for the same post ay ininterview ni "mr. interviewer" mga 15 mins before he interviewed me.....

at nalaman ko na yung girl na ininterview ni "mr. interviewer" ay ang call time ay 4PM... the poor girl had to wait for more than 4HOURS to get interviewed....

my two cents.... for that call centers' recruitment site....please be professional naman sa mga potential employees nyo lalu na sa mga tenured na sa industry tulad ko... hindi lang ako ang mag aapply na NON CSR.... it just shows how well or how bad you treat your employees....

nuff said.....

[James Richard08]

^ May point ka... Be on time.

However, maybe its not the fault of interviewer....

Kahit saan namang work, ganuun.. buti nga one hour kalang naghintay... sa iba , not only in a callcenter ha... mga 3-4 hours.

Remember since you are applying for a job... Patience is a virtue !

[iamtwisted]

^ past 8pm ako nainterview nung person from HR....

yup yup patience is really a virtue....

[xwirex]

Anong medyo? very unprofessional yun.

If part of their process is to let you wait for 3 or 4 hours, then they should have informed you about it.

tsk tsk tsk...

Kung ako yun... malamang nag walk out na ko. Pero syempre para mas maganda, I'd be writing to their directors cc HR about what happened.

Power trip sila, then give it to them.

hehe i know this company nga and i know some people in the higher ups as in close.. from directors to marketing managers (not local ha but abroad). :)

its not the worst naman but mejo unprofessional lang....

it goes like this...
i was called last week by this call center sabi interview ko daw 5pm (kc nag apply me sa jobstreet for a trainer post... ) june 25, at pumunta daw me sa site nila sa isang mall sa fort bonifacio (i know alam nyo toh... i will not name drop hehe) so kahapon nagpunta ako i got there then i asked for the person na who i will be looking for... the front desk person asked me to log in sa log book ng applicants... then she gave me an application form, asked me to fill it up and submit it to the application chuva sa loob(2nd door sa malapit sa pantry...) after following the application steps... i sat down sa waiting area and waited... waited... waited for more than three hrs...
there was a point i approached the receptionist to make sure na ganun ba talaga na mag aantay ka for your name to be called?? sabi nya "oo"
haayyyy lahat ng mga tao dun tinawag na.... ako tinubuan na ng ugat sa kinauupuan ko..... when my name was called... i was so relieved...

the interview went ok naman.
kung di lang sa....
-si "mr. interviewer" ko dumating mga 6pm... (sha pala yung nakita kong nag walk in... )

sana man lang they keep to their word na pag sinabing 5PM ang interview mo, ay ganong time mo din expect ang said interview... ahsus...so unprofessional.... yung isang kasabay ko na for the same post ay ininterview ni "mr. interviewer" mga 15 mins before he interviewed me.....

at nalaman ko na yung girl na ininterview ni "mr. interviewer" ay ang call time ay 4PM... the poor girl had to wait for more than 4HOURS to get interviewed....

my two cents.... for that call centers' recruitment site....please be professional naman sa mga potential employees nyo lalu na sa mga tenured na sa industry tulad ko... hindi lang ako ang mag aapply na NON CSR.... it just shows how well or how bad you treat your employees....

nuff said.....

[totallyposh]

iamtwisted...I experienced the same thing with "that" cc. Applied before as a Recruitment specialist, interview was at 4pm...waited until 6pm until finally i gave up.

when i got home, they were calling me pala sa cellphone ko...I answered them and asked me where I am...I told them that I went home already because I was informed that the interview was 4pm, and I believe I waited long enough...The guy who called apologized and said na re-sched nalang daw yung interview ko...I declined bec IMO, it already reflected what kind of company they are...

That's why now whenever I interview applicants I always make sure that I am always on time bec I know how it feels to wait...

[dirtbmx]

I have the same bad experience with the same call center.

[BPO pioneer]

and what callcenter is that?

[strawline]

pangalanan na kasi to warn prospective applicants.. :)

yung ibang cc's parang they do it on purpose na para bang you're in need of a job, maghintay ka. Sa dami na ngayon ng call centers sa pinas, tenured cc peeps need not put up with that!

[betterman2k6]

ganyan talaga sa call centers, kahit sa ibang profession. siempre parang power trip yan, yung paantayin ka ng ilang oras, gusto lang ng mga hr na e impose nila ang will nila sa inyo. and tayo **** sa rank and file walang mgawa kung hinde tumunganga. palibhasa sila walang asisikasuhin kung hinde mag palaki ng tiyan sa luob ng opisina nila at mag tsismiss ng mga emplayado, tapos kung naubusan sila ng kwentong barbero saka lang sila aasikaso ng tao.

hay mga hr. sana karmahin sila ng katamaran at pagsasarili nila.

[glaysa]

^i had the same experience of waiting for hours, pero different call center naman. to be fair to them, i was an hour and a half late din. maybe that's the reason why they made me wait that long. anyway, i lost patience after 4 hours, so i just went home.:bop:

[MaNiAcInSoMnIaC]

iamtwisted...I experienced the same thing with "that" cc. Applied before as a Recruitment specialist, interview was at 4pm...waited until 6pm until finally i gave up.

when i got home, they were calling me pala sa cellphone ko...I answered them and asked me where I am...I told them that I went home already because I was informed that the interview was 4pm, and I believe I waited long enough...The guy who called apologized and said na re-sched nalang daw yung interview ko...I declined bec IMO, it already reflected what kind of company they are...

That's why now whenever I interview applicants I always make sure that I am always on time bec I know how it feels to wait...

I would want to work in a call center who would treat me right. First impressions last. If that's the way the company would treat applicants, how do you think do they treat their existing employees? Every minute that passes, you can never get back. It's already time wasted.

[redfoxpeep]

ako meron akong alam na halos 4 hrs ka maghihintay...sa lobby tapos pag hihintayin ka pa ulit ng 3 hrs...hahaha....basta ang alam ko ** sa call center nato puro mga mababaho ang mga nasa taas....hehehehe....:(

[stepehenyan@12]

ganyan din na experience ko sa ambergris nakauwi na ako mga 3am dumating ako mga afternoon.

[sunshine892]

same experience sa isang call center sa may novaliches (more than 2 yrs ago na 'to pero very unforgettable), bago pa lang yung branch/office nila dito at mega recruit pa, bigay ng flyers sa ground floor, etc...

going through the initial process was a breeze, pinabalik balik ako for the results at yung mga susunod na stage pero nung pinabalik na ko for my final interview, ayun na, it was scheduled at 1PM. galing pa ako sa work, kasi i was already training in another call center that time kaya lang i wanted to finish what i started with this call center at saka mas malapit sya sa amin kaya kahit walang tulog pumunta pa din ako ng 1PM, nagmamadali pa ako at lahat, pero pagdating ko dun ng 12:45pm pinaupo ako at sinabihan wait for my name to be called daw. dumating na yung mga iba kong nakasama during recruitment (dahil hindi sya yung type na one day lang alam mo na kung in ka o hindi), tinawag na yung ibang naka scheduled for 1:30, for 2PM pero ako di pa din, nag follow up na nga ako kasi sobrang inaantok na ko sa tagal kong nag hintay, sabi wait lang at nanjan na yung nag iinterview. mga around 5PM, at last, tinawag ako and parang galit pa yung HR dahil ang unang question or comment nya before the interview was, "you thought we had forgotten you, is that why you stood up awhile ago and ask the recruiters if your name was on the list? we were testing your patience..."

wtf???!!! siguro naman na test na nila ng husto yung patience ko nun kahit nung 2 hours pa lang ako pinag hintay, i think pulang pula na face ko (and my eyes sa puyat) sa inis tapos sasabihan ka pa ng ganun. kaya kahit pinabalik ako (for another final interview??!!) to talk to some canadian the next day, hindi na ko bumalik, baka paghintayin na naman ako, 10 hours this time. decided to stay sa call center na pinag ttrainingan ko.

sana naman kung magsasabi ng oras, siguraduhin naman na gagawin o sige, give or take 30 minutes pero wag naman hours paghintayin ang tao.

im sure that teletech has since improved their recruitment process

[CooCoo]

Here’s my experience. I was applying for an email/chat support position. I told the recruiter that I would not take other position other that email/chat support. I went on to take the exams and I passed. During my final interview, the lady told me that the position of email/chat support was already filled days ago and the only position they can offer me is a voice support position. I already told the person who conducted my initial interview that I will not take any position other than email/chat support, why did you ask me to take series of exams and wait the whole day and tell me that the position I was applying for is already filled up days ago? The lady just told me she will just put my resume in their active file so if they will have a need for the position I wanted they will call me. That’s just poor recruitment.

[strawline]

Sa now-defunct Technion, whole day akong naghintay para ma-sked for an exam. Bumalik pa ako the following day for the interview. Nung prinesent na yung package sa job offer, sobrang let down.. I had to beg off, it wasn't worth the trouble.

[redfoxpeep]

dapat siguro merong way para maka pag feedback sa mga callcenters na ganito...katulad ng na mention ko na mga mababaho ang mga nasa higher management....basta ang alam ko meron sila ofc sa former urban bank plaza.....these people are wasting our time with their crappy recruitment system.....dapat siguro magkaroon ng quality check ang CCAP sa lahat ng call centers para maayos ang ganitong problema....

Paging CCAP...please action naman kelangan namin **.:grrr:

[robruiz]

the recruiter called in 3 applicants (isa ako dun) then she asked us to talk about anything not included in the resume... and so we did...

tapos parang hindi na nagisip, "am sorry but you failed blah blah..."

[shonen]

bakit may mga call center na pagkatapos ka tawagan sa phone, papuntahin sa office nila for exams, interviews etc eh tatawagan ka uli after a week asking me to apply. ano nangyari dun sa file ko, sa sobrang dami ng applicants di nila update ang database nila? i asked her whats the status of my application kasi sabi ko nag exam na ko sa inyo last week bat tinatawagan nyo uli ako para mag apply :D

ok lang sabihin on that day na di ako pumasa..mas ok pa kesa parang bagong recruit uli ako na tinatawagan pumunta ako the next day for exam etc. parang deja vu ako nun, last week tinawagan nila ako ganun din ang script.

pag this week tumawag uli sila sakin, baka machine na lang yun tumatawag sakin :lol:

[shonen]

sabi nga pala ng kausap ko sa phone, check nya daw ang status. pero nagtaka din sya nun sinabi ko na kagagaling ko lang sa kanila last week.

[Naked_Salvation]

iamtwisted: Nagwork ako d'yan sa company na sinasabi mo :glee: at malala talaga ang mga taong nasa position d'yan. Walang sense of professionalism. Pero syempre, hindi naman lahat.

Ganyan din ang sinapit ko nung na-interview ako d'yan.

shonen: Nangyayari ata talaga yan. Ako, 3 months na ako dun sa dati kong work, tinawagan pa nila ako for phone interview.
Malupet yung sa kapatid ko, 2 yrs na s'ya dun sa company, nakatanggap pa s'ya ng tawag dun sa mismong company na pinagwowork-an n'ya to inform her na may initial interview s'ya dun sa pinagwowork-an n'ya.

[moonlightrain]

Ako musta naman experience ko...

I came to this call center company in Commonwealth at 9:30 a.m. I signed the application form and waited. Then the lady called my name and said that my initial interview will be at 1:30 p.m. Imagine? 4 hours of waiting...

In fairness, I have a freedom to roam around the place but I preferred to stay since the waiting room is quite comfy already so I just stayed there..

After 1 hour...2 hours...3 hours..

1:30 pm (not yet called)

for 2 1/2 hours (2:00 pm) I was called already at last...

The initial interview went for about 30 minutes and it's mentally draning. The questions were so out of sync. To make the long story short, I didn't pass the initial interview unfortunately.

Just wasted my time 9:30 am to 3:30 pm into nothing...

But to be honest with all of you, I enjoyed the experience and the employees there are so warm and kind...

The interviewer were so kind and cute ( I tell you)....

AT least I have fun...

I'm bit sad but still in high spirits...


As what some saying says "Every challenge you overcome, blessing comes after!"

And it came true in an instant.... The other BPO I had applied called me just a while ago and scheduled me for a final interview. It was so unexpected. Thankz to God! I hope this is it....

[lunarpanda]

"you thought we had forgotten you, is that why you stood up awhile ago and ask the recruiters if your name was on the list? we were testing your patience..." im sure that teletech has since improved their recruitment process

BING-BONG~ you're wrong. nothing has changed. kups **** yung nagsabi *** nun. i wonder kung nandyan pa sya sa teletech. their hiring process is still the same. i applied there two years ago and i waited for a month before they finally hired me. yung mga former teammates ko na less than 6 months, ganun din. yung tita kong nag-apply naman dyan, 3 months bago tinawagan. malamang nakahanap na sya ng mas magandang trabaho, dba? hehe~ :lol:

masaklap pa nga dun nung Job Offer e. we were there around 5pm (March16) for the J.O. and it lasted up until 9PM. Then, pinabalik kami ng 3AM the following day for the Pre-Hire Orientation. THEN, after 9 hours, ni-require pa kami magpa-medical exam, have our company ID prepared, TIN, SSS, and other pre-hire requirements ALL IN THE SAME DAY! 5PM (March17) na nasa Teletech pa rin ako kasi hinihintay ko yung result ng medical exam. without that daw kasi, mavo-void yung pre-hire namin. LOL!

[stepehenyan@12]

matagal nga recruitment process sa teletech pabalik balik ka kailangan ka pa bumalik for a certain date to retake yung english exam na yan. pamasahe pa lang mamumulubi ka na. looban pa

[lunarpanda]

If part of their process is to let you wait for 3 or 4 hours, then they should have informed you about it.
YEP! ganyan sa 24/7 ... as what i observed, medyo matagal din yung process but they inform the applicants about the time length and they even ask if it's okay for them to wait or just have the interview re-scehduled. o dba? hehehe~ sana lahat ng centers ganun. afterall, first impressions last. :love:

[aura010101]

newbiecenter, where is your new center located? What vacancies are there aside from agent post? msg me pls. tnx.

[aura010101]

Madaming palpak na recruitment ngayon. Lalo na sa mga small time call centers or BPO. Pag unprofessional *** sa applicant, dapat mag complain or else hindi *** matututo.

[pg18]

mas grabe naman yung wrong grammar na recruiter :rotflmao: magaling pa applicant sa kanya.

[dillinger]

Sa Trec Pacific ang pinaka worst kong inaaplyan. Walkin ako ng 10am for interview and exam. Ok na, pinabalik ako ng 10pm on the same day for another interview, syempre umuwe muna ko. 10pm andun ako office nila, ininterview ako ng 11:30 pm, ok na ulet, pumasa. Then wait for the final interview, mga mag 2am na ata ko final interview, ang lupet, come to think of it, 3 lang kmeng appilcants, sobrang pulpol ng mga hr dito, unfortunately, I failed the final interview.

Final interview ko is through phone with the OM of a certain account. ang labo ng linya nila, you can barely hear her, tpos siya pa ang galit kesyo di ko daw maintindihan ang accent niya, pero hindi eh, malabo lang talaga *** linya nila. Paano kung sobrang dame ng applicants nila? Eh di mas mahaba ang pag iintay mo. tatatlo lang kmeng iniinterview, intay ka pg ng 1 and 1/2 hour para lang dun, ang lupet.

[tomlight]

maraming ganyang mga call centers. pag natanggap ka, marami pang unnecessary na requirements. i've been in hr before, and i believe na di na kailangan pang pa produce or submit ng NBI clearance ang mga applicants, waste of money and time sa pag kuha. residency lang naman ang kailangan nila. barangay certification lang na residente ka sa address mo ang importante.

nag-aaply nga ng trabaho dahil walang pera . . .

[Stridum]

HTMT - the worst, nagdadabog yung proctor ng exam nila.

[kingzyke]

sa sitel grabe i started at 9am sa recruitment nila sa ortigas tapos i took the first few steps namely:
some basic registration
online registration(which takes a while)
initial interview(our group had to wait 40mins for the interviewer)
mock calls(you have to wait as well)
online testing
and behavioral interview
i finished it all around 7-ish then i was endorsed to eastwood at 10pm for the final interview..when i got there i got word from the guard that the manager will arive at 12 mn so i waited (of course i needed the job) i got home about 1am...the next day i had to go back for the results...it really was a WHOLE DAY PROCESS!! then when i got the results ANG BABA NG OFFER!! and the TRAINING and TRAINER that WE HAD was THE WORST EVER!!:grrr::grrr: thats why i did not stay for long..but that should be on another thread hehe *peace*

[Nightwing05]

Malupet yung sa kapatid ko, 2 yrs na s'ya dun sa company, nakatanggap pa s'ya ng tawag dun sa mismong company na pinagwowork-an n'ya to inform her na may initial interview s'ya dun sa pinagwowork-an n'ya.

nyahahaha..! !
kulit..
paano kung nagpunta siya dun..
tapos bumagsak siya sa initial interview na yun..
or sadyain niyang ibagsak yun..
saka niya ipakita company id niya..

[Nightwing05]

sa sitel grabe i started at 9am sa recruitment nila sa ortigas tapos i took the first few steps namely:
some basic registration
online registration(which takes a while)
initial interview(our group had to wait 40mins for the interviewer)
mock calls(you have to wait as well)
online testing
and behavioral interview
i finished it all around 7-ish then i was endorsed to eastwood at 10pm for the final interview..when i got there i got word from the guard that the manager will arive at 12 mn so i waited (of course i needed the job) i got home about 1am...the next day i had to go back for the results...it really was a WHOLE DAY PROCESS!! then when i got the results ANG BABA NG OFFER!! and the TRAINING and TRAINER that WE HAD was THE WORST EVER!!:grrr::grrr: thats why i did not stay for long..but that should be on another thread hehe *peace*

tindi rin ng experience ko sa kanila..
talagang one whole day process sila..
i completed the online reg and initial interview ng day 1..
tapos pinabalik ako ng 1400HRS the next day..
sabi nung nakausap ko, for final interview na ako dapat..
pagbalik ko ng day 2, i had to undergo 2-3 sets of exams/tests pa..
then, nung isasalang na talaga ako for final interview, nagkaroon sila ng "emergency meeting" na 10 minutes lang daw..
nagstart sila ng 1830HRS, at natapos ng 2215HRS..
hindi pa rin ako nainterview, nagutom daw sila sa meeting and they were getting a quick dinner daw..
2345HRS na ako napunta sa final interview..
at yung nakausap ko, yung nag-initial interview din sa akin..
paulit-uilt lang tanong, bago niya naisip na i-hire ako..
tapos babaratin din ako, sobrang baba ng offer, insulto yung dating..
0300 HRS na ako nakaalis..
darn.. wasted too much time..

[archer_dude]

Sa Sitel....

[deific]

beware of callworkz. isa pa itong callcenter na dapat ninyong iwasan. it's a homebased callcenter. and i just want to share kung anong hindi maganda dito sa homebased callcenter na ito para ma-warn na yung mga gustong mag-apply.

sobra ang politics, sobra ang power trip at uso sipsipan at palakasan dito. kabi-kabila ang termination at di naman makatao. walang due process, basta di ka nagustuhan tsugi ka agad. balita ko may ilang agents na rin ang nagdemanda dito. imagine, kaka-open pa lang ng company nila nung february 2008 tapos nakademanda na agad sila. meron daw sa civil court at meron din sa labor.

recently, meron silang tinanggal na 30+ agents. so kung ikaw ay nagbabalak mag-apply dito at seasoned agent ka na, beware!!! lalo na kung matagal ka na sa trabaho mo tapos mag-re-resign ka lang para mag-apply dito sa callworkz. not worth it. no benefits, no security. ang offer nila dati pag seasoned agent ka is P150/hour, tapos naging P125/hour. may balita ako na P100/hour na lang ata. tapos less 10% withholding tax. no benefits here, wag na umasa. at di mo pa sigurado kung kailan mag-increase salary dito.

hindi professional management dito, pangit management nila. lalo na yung operations manager na ngayon lang yata na-promote kaya sobrang mag-power trip. most of the people working here naman inis sa management nila at hindi masaya, wala lang sila magawa. siyempre pag nagsalita sila against the management baka kaka-login pa lang nila eh terminated na. ganun kadali ma-terminate dito. punong puno ng crab mentality sa callcenter na ito. mga bwisit din ibang mga team leaders.

so whoever is planning to apply, apply at your own risk. you'll know when you're there na. nasa huli ang pagsisisi, remember that.

at eto pa... nung nag-open ang callworkz, kung ano-anong benefits ang pinangako ng kanilang ceo para lang makahatak ng mga taong mag-aapply sa kanila. kaya nga maraming naloko na tgk agents at lumipat sa kanila eh. only to be disappointed in the end. eto ang press release ng callworkz ceo na si brian silverman.

“Qualified agents at Callworkz can expect attractive compensation/incentive packages, including highly competitive salaries, bi-annual performance bonuses, and aggressive stock option ownership program for all employees sharing in the profitability of the company,” he said.

AT ETO NAMAN ANG NAKALAGAY SA CONTRACT ....

rcsr (remote customer service representative) shall not be entitled under a claim of employment or otherwise, to any compensation, wage, benefit or pay such as overtime pay, night differential, 13th month pay, bonuses, HMO, holiday pay, service incentive leave pay, separation pay or retirement pay.

"the rcsr (remote customer service representative) shall be obliged to pay out of such services fees his SSS, Philhealth, Pag-Ibig and other government dues in accordance with his status as an independent rcsr. proof of compliance and payment of such dues shall be submitted to callworkz on a regular basis. failure to comply with this provision shall be ground for termination of the contract."

yung last paragraph, di naman sila humihingi ng proof when i was there, pero since it's in the contract, pwede nila gamitin against the agent yan kung di nila type yung agent or kung siguro may gusto lang sila patalsikin para ipalit ang kamag-anak nila or kaibigan dun sa position na yun.

[anniegurl]

Grabe totoo yan. I used to date some Recruitment guy from a call center here in Ortigas. Grabe sila magpa hintay ng applicants. Wala naman sila ginagawa sa loob ng room but magkulitan at mag sounds. Minsan nga pag tinatawagan nya ako during his shift i tell him to go back na to his applicants kasi baka nag hihintay.

[neckneck]

AT ETO NAMAN ANG NAKALAGAY SA CONTRACT ....

rcsr (remote customer service representative) shall not be entitled under a claim of employment or otherwise, to any compensation, wage, benefit or pay such as overtime pay, night differential, 13th month pay, bonuses, HMO, holiday pay, service incentive leave pay, separation pay or retirement pay.

"the rcsr (remote customer service representative) shall be obliged to pay out of such services fees his SSS, Philhealth, Pag-Ibig and other government dues in accordance with his status as an independent rcsr. proof of compliance and payment of such dues shall be submitted to callworkz on a regular basis. failure to comply with this provision shall be ground for termination of the contract."

yung last paragraph, di naman sila humihingi ng proof when i was there, pero since it's in the contract, pwede nila gamitin against the agent yan kung di nila type yung agent or kung siguro may gusto lang sila patalsikin para ipalit ang kamag-anak nila or kaibigan dun sa position na yun.

either insik, koreano o bumbay ang nagpapatakbo ng call center na ito sa pinas. impossible na amerikano o brit ang involved dito kasi hindi ganyan ang pamamalakad ng mga puti. unless isang director na puti na g*go

[deific]

Pinoy ang nagpapalakad ng Callworkz, ang Chief Operating Officer nila is Junie Pama, who is the Managing Director of Five9 Philippines, Operations Director nila is Jomod Ferrer at ang mayabang at sobrang inexperienced as an Operations Manager na si Paulette May "Pinky" Libertad. Di siya marunong maghawak ng tao niya, kabi-kabila din ang pag-terminate niya. Balita ko, ngayon lang siya nakaranas ng ganito kataas na posisyon or ngayon lang talaga nakaranas ng mataas na posisyon kaya ganito siya sa mga tao. Siguro kailangan pa niya ng additional training sa leadership at labor relations. Dahil sa kanya, kaya sila na-demanda. Ang balita ko, kasama din ang pangalan niya sa demandang yun.

[dawn_it_be_me]

maraming ganyang mga call centers. pag natanggap ka, marami pang unnecessary na requirements. i've been in hr before, and i believe na di na kailangan pang pa produce or submit ng NBI clearance ang mga applicants, waste of money and time sa pag kuha. residency lang naman ang kailangan nila. barangay certification lang na residente ka sa address mo ang importante.

nag-aaply nga ng trabaho dahil walang pera . . .

NBI is for security reason and it's not unnecessary. We even caught a lot of people submitting fake ones.

[miggz22]

Nagapply ako dito ng 1pm pinagexam ako ng 4pm-Written Exam (pang high school, 5pm-typing test at pro-speak, (and I passed and went to contract signing) I signed the contract 1AM!!!....

ayun tapos after 1 1/2 month na disolve ang account...

[Posh Beckham]

BING-BONG~ you're wrong. nothing has changed. kups **** yung nagsabi *** nun. i wonder kung nandyan pa sya sa teletech. their hiring process is still the same. i applied there two years ago and i waited for a month before they finally hired me. yung mga former teammates ko na less than 6 months, ganun din. yung tita kong nag-apply naman dyan, 3 months bago tinawagan. malamang nakahanap na sya ng mas magandang trabaho, dba? hehe~ :lol:

masaklap pa nga dun nung Job Offer e. we were there around 5pm (March16) for the J.O. and it lasted up until 9PM. Then, pinabalik kami ng 3AM the following day for the Pre-Hire Orientation. THEN, after 9 hours, ni-require pa kami magpa-medical exam, have our company ID prepared, TIN, SSS, and other pre-hire requirements ALL IN THE SAME DAY! 5PM (March17) na nasa Teletech pa rin ako kasi hinihintay ko yung result ng medical exam. without that daw kasi, mavo-void yung pre-hire namin. LOL!

grabe panget pala experience niyo sa teletech nova.. saken when i applied in teletech cainta last 2006 it was just a one day processing, napaka-convenient and friendly pa ng recruiters..:)

[go_on_avail]

24/7 worst!!!

[go_on_avail]

sa diname dami ko callcenter na applyan sila ang hindi marunong sumunod sa time.. sana wag na sila mag indicate ng time kung sila mismo hindi sumusunod..

exam was scheduled 8:00am grabe.. 10am nagstart! akala namin tapos na ang exam.. hahaay..

next job offer scheduled 6:30 naka indicate pa sa paper un grabe 4pm pa lang nag aantay nako for the job offer hindi man lang nila binigay kagad un papaer na 6:30 nareceived ko na un paper na jo is 6:30 eh anung oras pa lang nun!!! 4pm after my final interview!!! hay kaloka..

JO starts at 7:30 grabe wasted time and effort kakaantay sobra gutom ako!!! hahaay.. ang tagal ng interval sa exam, final interview at job offer!

initial interview takes 3hours nakapag lunch na nga kami..
10am kami dumating nainterview kami 1pm nakapaglunch na kami..
after pumasa balik daw kami sa monday!!! hahay..

exam 8:30am per nagstart 10:00 natapos 11am
final interview daw 3pm and will last for an hour haay.. natapos ng 4am.. after waiting JO starts 7:30

sa kakaantay ko nabadtrip ako diko pinirmahan contract!
sabi pa ng katabi ko okay naman offer ah

eh mapride ang lola..

next day tumawag.. ignore ko lang..
leche!!! tagal ako pinagantay.. gutom na gutom ako!!! haay!!!

[schwyz]

Sa now-defunct Technion, whole day akong naghintay para ma-sked for an exam. Bumalik pa ako the following day for the interview. Nung prinesent na yung package sa job offer, sobrang let down.. I had to beg off, it wasn't worth the trouble.


had experienced that with etel at shaw..im already on my 20k salary but they offer me an entry level salary after the rigorous processing the whole day:grrr:

[taxiguy]

I think I have the worst application-process experience. I was given a ring by this technical support call center company in Eastwood to be a language trainer. I was asked to be there 15 minutes before my interview. During that time, I was working as a Level 1 Accent Coach somewhere in Makati but the pay didn´t give me any complacency at all so I decided to apply at this techie-call center company to be ¨their¨ language trainer.The company excels in technical support ...sabi nila.... I had the same procedure,....nainterview ako, I took the grammar/language/cognitive test and I think, I passed it kasi I wouldn´t get a final interview (daw) with the training manager if I didn´t..ang nakakabwisit lang....... they had been calling me siguro mga 5 beses prior to my application.. and they would even speak English to my dad na halos dumugo na ang ilong sa kakasagot ng English dahil *** H.R nila e MUKHANG di ata marunong mag -TA-galogue¨ . anyway, when I finally made up my mind na mag-apply na nga....heto ang nakakasulasok na karanasan ko sa training manager nila...pinaghintay ako ng halos 3 oras...I came at 1PM but I was told by the stupid receptionist na e sir..di pa po dumadating si ------ if you want you can go out and come back here at 3PM...e syempre dahil I didn´t want to be a level 1 accent coach anymore and I was indeed determined to be the head language trainer..I went back....heto ang pinakanakakabwisit! ..When I went back at 3.. I was told ..the training manager hasn´t arrived yet! P#$!@#!@#!
You know what I did,..I went home.. I think the receptionist was calling me or I guess the HR staff..pero nirirject ko at ang nakakatawa pa i diverted my phone! hahaahha e ga-guhan kasi sila. Now,mas masaya ako sa pag-aaral ng MA in Europrean Languages hahahahah :)

[nightstalker_08]

AKO? maraming worst call center recruitment experience ko, una sa Accenture na kung saan 2 times akong tinawagan. Tapos, sa Scopeworks Asia na mabagal ang application, mataray pa HR staff doon. tapos, Peoplesupport na grabeng paghihintay ang gagawin mo and lastly sa Telus na P#@#@##@@ talaga.. super tagal na gusto ko ng ma2log. sa Sykes naman, although I do good in Initial Interview, parang hindi man lang nila nireview ang resume ko and everything. parang hindi na lang pinag-isipan ang sasabihin. sa IBM Business Services, super bagal ng processing ng mga Recruitment nila. namumuti na mata ko sa kakaantay but it's good that I am working na sa Manulife sa Technohub! :p