BPO vs KPO???

[mcsmoothie]

Just a question,

what is the difference between Business Process Outsourcing and Knowledge Process Outsourcing?

[mcsmoothie]

anyone???? =)

[silvertooth]

Let me try this. BPOs are the outsourced call centers that handle, voice, emails, chat, data encoding. etc.

For KPO, read this http://www.bpotiger.com/2007/05/kpo_knowledge_process_outsourc.html

[mcsmoothie]

so in theory, people in the KPO industry should be paid higher or at a premium.