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indie_pinoy
Apr 11, 2008, 09:41 PM
hi guys does anyone have an info about HTMT. according to my source it is in Libis and they really pay well..

uhm how much kaya ang basic pay nila for fresh grads and no experience??

what are other perks and privileges??

indie_pinoy
Apr 13, 2008, 11:46 AM
wala bang nkaka alam ng company na ito??
hehe!
:)


walang info??:)

kobe8
Apr 17, 2008, 08:02 AM
HTMT stands for Hinduja Telecoms Media Technology. HTMT is the former C-Cube / Source One Asia. The company is known for its training from pre-hire to post hire. The company does not pay to well when i was still there, but if you want to start your call center career, HTMT is something that i would highly recommend.

apple_cinnamon
Apr 17, 2008, 12:38 PM
HTMT was my first call center job.

pay is not so well then. Training is good.

pay will vary depending on the account. I would suggest to apply for the financial; account that they have there. just ace the interview:)

chimoy_ng_kano
Apr 17, 2008, 05:35 PM
ako alam ko tong company na toh! sobrang ok itong cc na toh pag TL postion ka, malaki na sweldo mo *** ka pang gagawin! :) Pag TL ka you can start your day reading your imail and after 30mins pagod ka na break ka muna then pag 11 pm na tulog ka muna sa sleeping quarters hanggang 4 am para ndi ka mapuyat *okay* Pero pag nanjan OM dapat bibo ka kunwari may ginagawa ka :lol: pero sa totoo iaasa mo lang lahat sa EA mo lahat ng trabaho! Ok di bah! tapos at the end of the week i handa mo na *** automated email mo na you'll be out for 3 days fri, sat, and sun. kse as totoo 3 days ang off ng TL dito! :hmm: sa pag gawa naman ng EAR since TL ka wag ka mag lagay ng absent para kumpleto pa din bayad sayo sayang ang VL at SL i-cash mo nalang! *peace*

dyoxiephxx
Apr 17, 2008, 06:42 PM
HTMT is a very good company. d nag lang masyadong sikat. napansin ko sa mga interview ko nung paalis na ako dito consistent yung mga tanong na " is it a call center?" hehehe
ryt now it is called HTMT Global Solutions para mahiwalay sya sa business group ng HTMT. free parking ata kasi may sariling lugar.
maganda na po ang pay ngayon dito. pero i think depende sa account. :) i also started here. magandang training ground. :)
balita ko now ok na ang kita dito. syempre dapat competitive compared to other CCs. then may 14th month, medicard for u and ur dependents, quarterly bonus/program, monthly bonus scheme, profit-sharing, at ok mga tao. siguro yung tinutukoy na TL ay sa isang financial account. tamad nga mga TL doon kasi na compare ko mga activites nila dito sa mga TL sa new company na pinagttrabahuhan ko. tamad sila. mga Tl sila doon kasi, kelangan *** ng tl that time nung nag expand yung operations. kaya napilitan *** company na ipromoite sila whahahaa :bop:

generally, ok ito. 4 out of 5

apple_cinnamon
Apr 17, 2008, 11:44 PM
I must agree na tamad nga ang mga tl sa financial account. walang ginawa kundi pigain ka na mag benta ng mag benta. e kung sila nga mag calls hirap din sila maka benta (my tl's case). syempre di naman lahat ng araw marami kang benta d b??tapos irap irapan at taray tarayan ka pa. duh!!!! ang saarap sabunutan. samantalang wala naman syang ginagawa.. nakikinig ng mp3 imbis na mag barge in. hay.................:bop:

apple_cinnamon
Apr 17, 2008, 11:48 PM
para kaming mga all around chimoy chimay dun....
di pa nakakahinga nag bi-beep na ang headset. ang sarap ibato!!!
tapos bio break 30 mins the whole shift. malas mo pa pag malayo sa cr ang station mo. ka ngarag lang talaga!!!!!!

iyah-kin
Apr 18, 2008, 03:13 PM
maganda nga talaga training dito .. ehhhee

~downyface~
Apr 18, 2008, 05:26 PM
any idea kung how much ang basic salary sa TSR position na no cc experience?

indie_pinoy
Apr 19, 2008, 09:31 AM
up ko lang.. hehe!
:)

yah how much kaya ang basic kapag fresh grad and no experience??

apple_cinnamon
Apr 21, 2008, 09:29 PM
wow!!!! just heard from an ex office mate na ang salary sa financial account nila is 25k. I really cant believe it. that's twice my basic pay even if i got cert wayback 2005


i guess they're really competing when it comes to salaries w/ other contact centers

apple_cinnamon
Apr 21, 2008, 09:31 PM
pero base pay would still depend on the account. some are 14 some 17k highest is 25k:bop:

indie_pinoy
Apr 21, 2008, 10:56 PM
any other site instead from libis?

anyone knows how to get there by commuting??

khristine_0021
Apr 22, 2008, 08:05 AM
sakay ka lang ng rosario pasig na jeep..**** ever or de castro..wag lang yung bagumbayan kc lumiliko sila bago yung overpass...sabihin mo sa driver overpass, tpos yun unang overpass na mkikita lgpas sya ng outback na restaurant...alam yun ng mga driver sabhin mo lang unang overpass, tpos tawid ka lang sa overpass, pag andun ka na sa over pass makikita mo na yung HTMT, correction *** na loyalty rito, choices na ang tawag nila.
.ang mganda sa company they give you chance kpag bumgsak ka **** sa accent and training pa lang bibigyan ka nila ng chances **** para mkapasa ka, kc usually yung ibang call center pag bagsak sa english training bye bye na, here hindi they give you chance ****, and they have certification period maximum is 6 mos, lets say talgang wala ka ng pag-asang mkapasa sa acct na yun ililipat ka na nila....haay yun lang kagandahan sa HTMT..kaso baba ng sahod..14k certified ka na nun, usually 12k ang training it depends on the acct..yung iba 17k ang certified, yung 25k yun ang mga beterana sa mga calls yung tipong every call eh pang commendation..haay daldal ka na..basta yung po..

indie_pinoy
Apr 22, 2008, 04:34 PM
@khristine_0021

hehe thanks sa info.. :)

so it means kung wala me experience and fresh grad me and mag aapply ako dito..

Kung ok ang performance ko, probably ang offer sakin 14k??

chimoy_ng_kano
Apr 22, 2008, 08:08 PM
12K ata talaga base pay dito.

Mga TL talaga dito tamad lalo na c M*r*** (censored). Wala *** gnagawa kundi i-pressure mga agents and EA's. Yung 25th na sweldo sa financial acct lang yun pro sobra daw ang metrics na kailangan abutin parang langit! tapus yung ibang acct start sa 12th or 14th. May email account din dito pro walang kwenta management.

apple_cinnamon
Apr 22, 2008, 11:42 PM
yun mga ex team mates ko pinababalik ako dito sa htmt, 25k na daw ang sweldo. di naman ganun kahirap abutin na paran langit ang metrics. just habdle the call well.

pero di bala na lang. aanhin ko ang 25k na basic kung super layo naman nito sa tirahan ko.. baka wala rin akong maipon. trafic pa sa umaga. anyway i just signed a contract w/ another contact center which has the same account and has a salary of 25k as well.... cheers!!!:D

apple_cinnamon
Apr 22, 2008, 11:45 PM
nevertheless I thank c cube or HTMT for being my training ground. u guys are the best when it comes to training people.hands down and wala talaga ako masabi. i've seen my improvement in all aspects. grabeh!


kaya kayo... if u want to be up for grabs with othr centers, pasok muna kayo ng htmt. hehheheheh

chimoy_ng_kano
Apr 23, 2008, 09:06 PM
apple kelan kba nag C3. Kse ***** wala yung mga trainors na magagaling lumipat na din ***. Kaya pati training ** hindi na maganda. Halos lahat nga sa HR wala na din. Yung isa nsa company na dun sa may one san miguel.

Ok lang naman kung malayo ka, pwede naman tumira sa HTMT dami nakatira **. Libre ang rent, water at electric bills. San company yung 25thou din ang sweldo?

apple_cinnamon
Apr 23, 2008, 09:41 PM
^Hi. I joined c cube Aug 2005 - Aug 2006:)

sad nga eh yung mga trainors ko dati nakita ko dito sa bago kong job dito sa rcbc makati (vxi) kase same lang ang account.*okay*

kobe8
Apr 24, 2008, 06:32 AM
It's quite sad to know that most of the good trainers are indeed no longer with HTMT.

Just the same, i really had a blast when i was with them. One can never erase 3 years of happy memories.

Anyway, i'm happier now...

khristine_0021
Apr 24, 2008, 07:06 AM
i dont know kung maganda ang training dito well it depends **** sa tao yun kung madaling mkaintindi eh,eh kung hindi hindi mo **** ma gets yung tinuturo sorry ka na lang,yun lang yun..hehehe sorry ****..thats my opinion lang ****..

apple_cinnamon
Apr 24, 2008, 06:39 PM
^i dont think hr will hire someone nasa tingin nila e may pagka slow o yung di talag maka intindi. syempre gagastusan nila *** tao na yun during training. minsan kase mahirap lang ang metrics :)

chimoy_ng_kano
Apr 24, 2008, 07:45 PM
@khristine_0021

Well, I don't agree with your opinion. You've the same opinion with bad trainors, or trainors who just don't care about their trainees. Before trainors here at C3/HTMT are the best they just make complicated things easy. And, you can easily grasp what they are teaching and apply them once you're on the floor. They really know how to teach the trainees well.

andoy101
Apr 24, 2008, 07:50 PM
Question lang sa mga taga ** at sa mga nakakaalam:

My resignation was effective last March 15. My salary was also put on hold on March 15. I thought that the salary for the period Feb. 15-29 will be received on March 15, since the EAR for this period was passed on Feb 29. And the salary for the period March 1-15 will be received on March 30, since the EAR for this period was passed on March 15. So, in my mind I didn't receive my salary for the period Feb 15-29, since I didn't receive any pay on March 30. I also didn't receive any pay for the period March 1-15. However, when I received my last pay check from this company I only received one pay period. I asked them why and they told me that the salary is paid in advance. Meaning, they already have foreseen my EAR for the period Feb 1 to 15, and was paid on Feb 14. And, for the period Feb 16-29, I was paid on Feb 29. And my last paycheck was for the period March 1 - 15. Is this correct? Or, am I duped by this company(HTMT)???????

I also asked that what if I didn't work for the period March 1- 15 will I receive any pay, they told me not anymore......

chimoy_ng_kano
Apr 24, 2008, 07:59 PM
Haay nako Andoy naloko kana nyan dapat 2 pay period ang sweldohin mo since nagpasa ka ng EAR for the period Feb 15-29 on Feb 29 so ang sweldo nun sa March 15 ano sila clairvoyant at nahuhulaan nila kung may absent ka ng feb 15-29 or lates ang galing naman nila dinaya ka talaga nyang bumbay na yan hayaan mo makakarma din yang mga tao jan :eek: sana dumanas sila ng matinding hirap as buhay!!!! :grrr: :grrr: :grrr: Ako maghahantay nalang madisolve ang account :depressed: para may seperation package :D sa OM at TL namin sana MAKARMA KAYO!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! !!!!!!!!!!!!!!!!!!!!!!!!!:grrr:

apple_cinnamon
Apr 24, 2008, 09:06 PM
Haay nako Andoy naloko kana nyan dapat 2 pay period ang sweldohin mo since nagpasa ka ng EAR for the period Feb 15-29 on Feb 29 so ang sweldo nun sa March 15 ano sila clairvoyant at nahuhulaan nila kung may absent ka ng feb 15-29 or lates ang galing naman nila dinaya ka talaga nyang bumbay na yan hayaan mo makakarma din yang mga tao jan :eek: sana dumanas sila ng matinding hirap as buhay!!!! :grrr: :grrr: :grrr: Ako maghahantay nalang madisolve ang account :depressed: para may seperation package :D sa OM at TL namin sana MAKARMA KAYO!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! !!!!!!!!!!!!!!!!!!!!!!!!!:grrr:




ano ang mad-disolve?? amex ba ito???

dyoxiephxx
Apr 25, 2008, 12:30 PM
ano ang mad-disolve?? amex ba ito???

the said account is stable. used to be from IPO. wink :) :bop:

dyoxiephxx
Apr 25, 2008, 12:33 PM
dont mention account names! :naughty:

reveal TL's names whahaaa :bop:

stepehenyan@12
Apr 25, 2008, 12:49 PM
kakilala ko galing sa Amex accnt badtrip daw yung mga indian na amo.

dyoxiephxx
Apr 25, 2008, 01:07 PM
kakilala ko galing sa Amex accnt badtrip daw yung mga indian na amo.

walang indian na amo doon.

apple_cinnamon
Apr 25, 2008, 04:48 PM
ipo, can i go on bio break?? badtrip!!! kelangan pa tumawag ng ipo para juminggel!!! waaaaaaaaaaaaahhhhhhhhh

khristine_0021
Apr 25, 2008, 11:03 PM
so..chimo ur stil in HTMT pala, well we have our own opinion naman, and i respect ur opinion po..:)
well yung acct ko na dissolve nga eh..hehhe ayun nalipat ako ng ibang acct..sana napunta ka sa acct namin *** hindi kana nhirapan, wish ko nga nun wlang tumanggap na ibang acct sa akin *** meron din akong sep pay hahahaha..
no choice eh, may tumanggap, hinihintay ko na lang 1 yr ko sa company then bye bye na ako sa knila..may 1 yr bond kc ako sa knila..hmmmp

well ask ko lang totoo *** yung bond na ito????? pag ng resign ba ako ng maaga magbabayad talga ako???

chimoy_ng_kano
Apr 26, 2008, 07:26 PM
@apple

pakapalan na ng mukha tutal makapal din mukha ng management sasabihin ko na account! Blockbuster! hahahaha! agent ako sa blockbuster and inaantay na lang namin madissolve para makatanggap kame ng separation package!!! yehey!!!!

@khristine

ic, so what account *** pinanggalingan at pinuntahan mo? 40k daw kse *** separation package namin so baket pa kame lilipat ng account hihintayin na lang namin ma dissolve toh. pag lumipat daw kme ng account walang seperation pay. back pay lang matatanggap namin. worse bka magaya pa kay andoy kulang *** backpay!!!! mga indian pana talaga... kawawa naman c andoy, dbale andoy pag nakakuha ako ng 40k sep pay lilibre kita sa pantry. hahaha! yung ulam nilang may buhok

chimoy_ng_kano
Apr 26, 2008, 07:27 PM
@khristine

yup cicingilin ka nila pag nagpaclearance ka. pero kung nag AWOL ka lang thank you thank you nalang

chimoy_ng_kano
Apr 26, 2008, 07:54 PM
ako badtrip ako dun sa dating guard na nasa front desk ***** sobrang ANGAS!!!! kala mo kung ***. one time i forgot my id sbi ba naman sakin dapat daw tawagan ko pa supervisor ko (absent ata c mastah DON)!!! pwede naman akong bigyan ng tempo pass and besides malelate na ko!!!! *** maputing laging nakaporma!!! may araw ka din sakin, bading!!!! magtagotago ka na, ang angas mo utak pulpol ka naman!!!

switsexythang
Apr 26, 2008, 09:53 PM
hehe!! chimoi, parang kilala kita................................................
'wag ka na umasa sa separation pay, kasi wala naman talaga.

yung unang batch lang meron nun!!!! ayaw talaga nila magbayad sa mga empleyado, kesehodang 7 years ka na sa company. walang loyalty sa tenure dun!

ako? ayoko transfer sa ibang account, sa ibang company na lang. pwede pa akong maging regular. saka baka masipag mga TL dun sa ibng company. kung hindi man masipag, yung magaling naman makisama sa mga associates nya, diba?

panu ba yan, wala ng ipagmamalaking email account ang Hinduja... the account is sinking na kasi.

bye bye bye na lang sa mga taga BB!!

dyoxiephxx
Apr 29, 2008, 10:59 PM
ipo, can i go on bio break?? badtrip!!! kelangan pa tumawag ng ipo para juminggel!!! waaaaaaaaaaaaahhhhhhhhh

ganun talaga hehehe

shamsidle
May 13, 2008, 05:16 AM
chimoy>>>> chimoy, nadisolve na ba BB? kala ko may naretain na konti? sabi kc sa akin ng sis ko na BB may naretain daw. ako, dati akong galing ng financial acct.... sobrang ngarag.... rinig ko nga 25K na dun.... Bwiset! kung kelan ako umalis saka nagtaas ng sweldo!!!! Grrrrr.....

shamsidle
May 13, 2008, 06:37 AM
^^^^ IPO, sheeshee break! AHAHAHAHAHA!!!!! Turo sa amin yun ng trainer namin dati.... : >

pero i have to admit.... magaling ang training **.... nung nandi2 pa ko ha... ewan ko lang ngayon.

medyo nagsisi nga ko nung lumipat ako ** sa bago kong company.... now this company is probably the worst! kung ikukumpara mo htmt **, nakow!!!! eh mauutas ka!!!! (showing my batangueña side).... : >

apple_cinnamon
May 13, 2008, 09:20 AM
^parang kilala ko nagturo nyang break na yan ah... si kaye ba yan. hehheehehhe

iyah-kin
May 13, 2008, 10:52 AM
totoo na bang 25k na rin sweldo sa amex?

apple_cinnamon
May 13, 2008, 01:36 PM
yes its true

chimoy_ng_kano
May 13, 2008, 03:49 PM
chimoy>>>> chimoy, nadisolve na ba BB? kala ko may naretain na konti? sabi kc sa akin ng sis ko na BB may naretain daw. ako, dati akong galing ng financial acct.... sobrang ngarag.... rinig ko nga 25K na dun.... Bwiset! kung kelan ako umalis saka nagtaas ng sweldo!!!! Grrrrr.....

Hindi pa na dedsolve ang BB na lipat na ako sa ibang account not BB anymore but i'm still in HTMT. Ang pagkakaalam ko yung mga lumang agent ng amex same padin sweldo nila ang 25thou lang ay yung mga bagong pasok*peace*

chimoy_ng_kano
May 13, 2008, 03:57 PM
hahahaha kilala na kita >>>>> switsexythang

shamsidle
May 14, 2008, 12:15 AM
^parang kilala ko nagturo nyang break na yan ah... si kaye ba yan. hehheehehhe

KOREK!!!! pero kay jen ko unang nakuha yun....

shamsidle
May 14, 2008, 12:25 AM
Hindi pa na dedsolve ang BB na lipat na ako sa ibang account not BB anymore but i'm still in HTMT. Ang pagkakaalam ko yung mga lumang agent ng amex same padin sweldo nila ang 25thou lang ay yung mga bagong pasok*peace*

so ok rin lang pala na umalis na ko kasi lalo lang akong mababadtrip pag yung mga bago e mas malaki yung sweldo kesa sa akin. hmmmm.... makabalik kaya?!?!?!

beachstarr
May 14, 2008, 12:31 AM
ako alam ko tong company na toh! sobrang ok itong cc na toh pag TL postion ka, malaki na sweldo mo *** ka pang gagawin! :) Pag TL ka you can start your day reading your imail and after 30mins pagod ka na break ka muna then pag 11 pm na tulog ka muna sa sleeping quarters hanggang 4 am para ndi ka mapuyat *okay* Pero pag nanjan OM dapat bibo ka kunwari may ginagawa ka :lol: pero sa totoo iaasa mo lang lahat sa EA mo lahat ng trabaho! Ok di bah! tapos at the end of the week i handa mo na *** automated email mo na you'll be out for 3 days fri, sat, and sun. kse as totoo 3 days ang off ng TL dito! :hmm: sa pag gawa naman ng EAR since TL ka wag ka mag lagay ng absent para kumpleto pa din bayad sayo sayang ang VL at SL i-cash mo nalang! *peace*

Hmmm...?? Mukang masayap mag-apply ng TL dito ah? He he.. I want the details on how to apply. He he.. Ganito din kasi ginagawa ko dito sa work. Pretending doin something pero nauubos ang oras kaka-email sa thread at kakabasa ng forum dito. He he..

shamsidle
May 14, 2008, 01:07 AM
^^^^ hahaha!!!! tl ka na ba *****? medyo mahirap promotion di2 eh. internal yung pagpromote nila. pero feeling ko sabi ni chimoy sa e-mail acct yun e. yung bb palubog na.

iyah-kin
May 14, 2008, 10:22 AM
pwede pa naman bumalik yung mga dating employee jan diba ..

apple_cinnamon
May 14, 2008, 12:48 PM
^ I think pwede pa. ako kungmalapit lang saken ang htmt babalik ako dyan.. minus my former tl hehhehehe

mayflowers
May 14, 2008, 02:48 PM
Peace out sa mga bombay! :D
BATO BATO SA LANGIT ANG TAMAAN... wag na lang umamin.:p

Balita ko mga hinihire daw na agents dito (except for American Express-US based),eh mga extreme. Extreme sa kabeggaran. :evil_lol: saka na lang siguro ako magbabanggit ng mga account hehe! Madali lang makapasok dito, kahit wrong grammarationess pasok ka dito :rotflmao: Kaya kung ikaw na tipong rejected ka sa mga ibang call center na inapplyan mo, no need to worry, dahil HTMT ang pagasa mo! Binibigyan nila ng pag-asa ang mga tipong Janina San Miguel English *okay* Eh pano mo nga ba malalaman pag "extreme" na ang pagiging boplox mo? Shemps, pag marami ka ng inapplyan tapos dito ka lang pumasa.. yun na! Kung hanap mo nga lang ay petics mode na hindi na TALAGA LITERAL gagamitan ng utak ang ginagawa mo at gusto mo lang ay kumita ng moolah, this will be the best place for you. *peace*

chimoy_ng_kano
May 14, 2008, 07:43 PM
Peace out sa mga bombay! :D
BATO BATO SA LANGIT ANG TAMAAN... wag na lang umamin.:p

Balita ko mga hinihire daw na agents dito (except for American Express-US based),eh mga extreme. Extreme sa kabeggaran. :evil_lol: saka na lang siguro ako magbabanggit ng mga account hehe! Madali lang makapasok dito, kahit wrong grammarationess pasok ka dito :rotflmao: Kaya kung ikaw na tipong rejected ka sa mga ibang call center na inapplyan mo, no need to worry, dahil HTMT ang pagasa mo! Binibigyan nila ng pag-asa ang mga tipong Janina San Miguel English *okay* Eh pano mo nga ba malalaman pag "extreme" na ang pagiging boplox mo? Shemps, pag marami ka ng inapplyan tapos dito ka lang pumasa.. yun na! Kung hanap mo nga lang ay petics mode na hindi na TALAGA LITERAL gagamitan ng utak ang ginagawa mo at gusto mo lang ay kumita ng moolah, this will be the best place for you. *peace*


Hinde naman sobra ka naman dami din na tanggihan mostly mga na refer ko :depressed: sa blockbuster *****. pero dati yung nasa eastwood pa tong company na toh sobrang ayos pa pati training one of the best. Dami nga na OM or upper managment sa top call centers ** sa philippines galing ** Source-one/C3 pa pangalan n2. Pro nung lumipat na ** sa current location and nung HTMT na pangalan walang kwenta na. Nagresign na din lahat na magagaling na management, trainers, and HR **. So ang natira na lang ay yung mga **toot* **toot**.

Hinde ata nag po-promote ** ng agents to TL position kse dami d2ng palamunin yung mga 15 years ng TL **. Hinde naman *** ma terminate so nililipat nalang *** sa mga account na nangangailangan ng TL. Tulad na lang ng Blockbuster kung sana hindi kumuha ng TL sa ibang account sana OK padin tong account na toh!

iyah-kin
May 15, 2008, 08:38 PM
nyahaha .. ganun na ba dun .. nako .. buti na lang sa amex ako galing .. ehehe

green_gold
May 15, 2008, 10:31 PM
2long!! pano ba recruitment process dito? my exam kasi ako dito sa mond. pan ba yung exam nila dito?? yung call simulation? any idea?! galing ako ng staffright solution tapos na endorse ako sa HTMT, Ventus and eTelecare.. Thank you!!!! Thank you!!

rhamgozum
May 16, 2008, 04:48 PM
green gold

shamsidle
May 16, 2008, 10:31 PM
****just bumping the thread****

ako si teddy
May 17, 2008, 10:52 PM
kelangan po ba col grad? tnx :D

shamsidle
May 17, 2008, 11:47 PM
kelangan po ba col grad? tnx :D

nope.... i just finished 2nd yr so it's ok if you're an undergrad.

ako si teddy
May 18, 2008, 10:08 AM
nope.... i just finished 2nd yr so it's ok if you're an undergrad.

eh panu po kng my bak subs nung 2nd yr col ok *** po ba? pro my wrk xperience nmn d *** nga sa cc. tnx po :)

ako si teddy
May 18, 2008, 10:10 AM
@ shamsidle
eh panu po kng my bak subs nung 2nd yr col ok *** po ba? pro my wrk xperience nmn d *** nga sa cc. tnx po

shamsidle
May 20, 2008, 07:00 AM
k lang un.... don't worry. magwalk-in ka lang dala resume and that's it. galingan mo lang sa interview at sa mga exams and you'll be fine...

quickwitted04
Jun 2, 2008, 02:03 PM
hi im a newbie here. can anyone tell me kung pano ang recruitment process nila for healthcare associate? exams interviews.. tips po please thanks..

babytumz
Jun 2, 2008, 11:03 PM
HTMT will be having a Job Fair this June 6, Friday, 1PM-12 midnight at McDonalds Shell Emerald, Emerald Avenue corner Sapphire Road, Ortigas.

We are looking for people to fill the following accounts:

FINANCIAL ACCOUNT
* Graduate of a 4-year course
* 6 months experience gained in a customer service oriented
environment or industry (call center, sales, banking and finance,
hotel and restaurant etc.)
* Excellent communication skills
* Excellent interpersonal skills
* Knowledgeable in MS office& internet browsing
* Willing to be trained and work in shifts

Benefits:
* Attractive compensation package (P22K above/month)
* Rewarding performance incentives and commitment bonus
* HTMT University development programs
* Health and wellness programs
* Fun and recreational activities

INTERNATIONAL MEDICAL INSURANCE ACCOUNT
* Graduate of any 4-year course
* Preferably graduate of Medicine, Nursing, Dentistry,
Psychology, Pharmacy, Physical Therapy, Medical Technology,
Biology, Food & Nutrition
* Excellent interpersonal and communication skills
* Willing to be trained and work in shifts

CONSUMER ELECTRONIC PRODUCT SUPPORT ACCOUNT
* At least college level
* Excellent communication skills
* Background in basic hardware, software and general
home electronics troubleshooting
* Knowledgeable in MS office& internet browsing
* Willing to be trained and work in shifts

INTERNATIONAL TRANSPORT SOLUTIONS ACCOUNT
* At least college level
* Excellent customer service and interpersonal skills
* Can handle conversation in English with spontaneity and
confidence
* Willing to be trained and work in shifts

More than a hundred slots available! Free P100 worth of McDonalds Gift Certificate for the first 170 people to apply.

dyoxiephxx
Jun 4, 2008, 12:35 AM
musta na ang HTMT? hehehe

cuteehot_same
Jun 7, 2008, 07:15 PM
I applied yesterday and after my first interview, they already endorsed me to 10days free call center training in Makati... she said tatawagan nalng daw ** if kelan yung training ko....

does it mean I'm already hired???

meron bang allowance during my training???

how much is the basic salary??

sorry if i wasn't able to ask these questions dun sa naginterview sa akin..

thanks

eveRything
Jun 8, 2008, 06:29 PM
amex account ba yung financial account? baket 22k lang sabi sa posting??

at saaan na po ang bagong office ng HTMT?

sandara_kenshin
Jun 9, 2008, 09:13 PM
hi there.

wanna move to htmt.

do they have like free internet? sleeping quarters? free coffee?

some thing i need coz i live farrr away!

is anyone there an agent who needs referrals? me send res to you (half tayu ha? heheh)

how is the pay? heard 14k but CAN WE DO OVERTIME ANYTIME? PATI DAY OFF? heard some centers dont allow OT's

paging htmt personnel.....

ralphiedoods
Jun 9, 2008, 10:46 PM
Sounds good...add to my list of companies to apply to hehehehe

mayflowers
Jun 10, 2008, 01:53 AM
Sa mga gustong mag apply dito

First of all, make sure you bring a valid ID with you. Para makapasok ka.:D
Then, bigay resume sa reception, antay sa lobby...
ang initial interview nila ay thru phone. After nun, antay ulit, onting assessment sayo, boses, personality, english com skills, ekek! tapos endorse ka sa computer exam. so kung nakapag-apply ka na sa ibang call center, hindi na bago sayo ang mga to. (typing, listening, basic computer at kung ano ano pang churvalu) after nun antay ulit, depende sa result mo, saka ka nila i-aassess kung anong account ka nila pwede ilagay... tapos ang huli ay call handling skills. Dito, medyo magkakatalo na yung mga may experience sa wala. Tapos pag pasado ka..final interview ka na. *okay*

Sa mga interested sa financial account nila, sabi ng friend kong hr, medyo mahirap daw talaga makapasok dito, dapat lahat ng exam mo, hindi lang pasado or good....ang hanap nila sa mga results ng exams ay above average para mag qualify ka sa next step! At ang malupit sa account na to eh yung katakutakot na interview. lalo na final :naughty: Kasi daw kakausapin mo lahat ng big boss ng account. Gisa raw to the max. Pag may mali kang nasabi kahit isa lang or pag hindi consistent sagot mo... magdasal ka na! :lol:

goodluck to all!!!! *peace*

cuteehot_same
Jun 10, 2008, 12:17 PM
i think it depends of the position you're applying for..

I just underwent initial interview last friday in Ortigas(job fair) and after that the girl already endorsed me to 10 days training in makati....

want to ask
do they have really sleeping quarters for free???
yung training ba **** is in makati???

mayflowers
Jun 11, 2008, 06:44 PM
i think it depends of the position you're applying for..

I just underwent initial interview last friday in Ortigas(job fair) and after that the girl already endorsed me to 10 days training in makati....

want to ask
do they have really sleeping quarters for free???
yung training ba **** is in makati???


the ten-day free training program in makati is for enhancement of your english com skills, ineendorse ka nila dun pag feeling nila na kailangan mo pa nito. :p Tapos after two weeks, depende sa feedback ng trainers kung ok ka, go na for jo and cs. :D Otherwise kung ok na com skills mo, no need for this.. derecho ka na sa libis.

eveRything
Jun 11, 2008, 10:17 PM
aw. may weird profiling policy pala tong company na to for agents- pag undergrad ka but may callcenter experience, yung last callcenter experience mo should be within a six month period para maprocess nila yung application mo. that means kung 1 year ka na tl, or kung may 3 years callcenter experience ka but currently in another field for a year or so, di ka pwede mag apply as agent sa kanila :D

cuteehot_same
Jun 14, 2008, 03:29 PM
the ten-day free training program in makati is for enhancement of your english com skills, ineendorse ka nila dun pag feeling nila na kailangan mo pa nito. :p Tapos after two weeks, depende sa feedback ng trainers kung ok ka, go na for jo and cs. :D Otherwise kung ok na com skills mo, no need for this.. derecho ka na sa libis.

thanks for the info....

do they really have a sleeping quarters for free???

bond???

deechan
Jun 17, 2008, 12:20 PM
yes,HTMT has its own sleeping quarters and yes it's free, but its on a first come first serve basis, so may time talaga na mahirap humanap ng tulugan. Mejo maluwag talaga hiring process dito lalo na sa ibang accts kaya minsan bumababa tuloy quality ng acct. just like what happend to Samsung ang daming hinire na bago agents puro ala Jimmy Santos naman, ayun na dissolve tuloy acct.

deechan
Jun 17, 2008, 12:29 PM
thanks for the info....

do they really have a sleeping quarters for free???

bond???


Yes there is a cash bond, I think it's for a year and I mean no disrespect but try to brush up on your english skills, if you are considering a career in the call center industry. Read english books and watch english movies.Goodluck

xoxocindy
Jun 24, 2008, 06:07 PM
hi guys.il have my final interview tonight at 9pm..for sony account.i just want to know if that account is nice..uhm do they have allowances or incentives there aside from night diff?haha figures?? please help!!

suade
Jun 27, 2008, 03:55 AM
meron bang branch eto s makati or manila area
lau kc ng libis:)

dwinie15
Jun 27, 2008, 03:18 PM
*okay*so far sa libis pa lang site ng Htmt.

dwinie15
Jun 27, 2008, 03:25 PM
around 14k. werent u informed during thwe 2nd interview?

deovie
Jun 29, 2008, 11:34 PM
hi po.. pwede po help bout ur experiences sa call center. gusto ko kasi sana mag apply for call center agent.dapat po ba talga fluent sa english? hope mging friend po tayo. thanks

daasnwer
Jun 30, 2008, 03:17 AM
malaki ba sahod 4 vet agents? morning shift ba meron?

babytumz
Jun 30, 2008, 08:20 AM
malaki ba sahod 4 vet agents? morning shift ba meron?

If grad ka with customer service exp (6months), yes. If you want submit ka ng resume sa bibaybest@yahoo.com. 22K above basic. Re shifting pag ok performance mo you can choose your shift.

smiffer
Jul 3, 2008, 02:52 AM
I am from here way back early2004-mid005. Work got really, really heavy halfway into my stay here. Yes, I was in the financial account then. Service level the whole shift but I guess that's just how it is although it's not for me to absorb completely more especially when upselling was introduced. It became a jungle. Politics in the financial account is very recognizeable but hey, we're in the Phils. I don't even know if one member of the pioneer batch of trainors in the financial account is still here. They were really good trainors! Their pay now is good but I really think it has a very taxing reason behind it. As enticing as the pay is now, work there is still not for me though. I was full of ideals then when I was still here. As what I've been told, "to want to work here again with less the ideals, it'd all be ruined regardless; you know how it is(in the financial account), it hasn't changed." It just used to be so great when it was still in Eastwood it was like family. Had a light working atmosphere but you know we all perform when we're working. Just my personal insight.

daasnwer
Jul 3, 2008, 07:39 AM
interesting

ArchangelAzrael
Jul 6, 2008, 07:16 PM
may non-voice account ba ang HTMT? :wondering:

MCPex08
Jul 7, 2008, 06:31 PM
un bang 22k basic for financial account lang? malaki na rin yan for an agent.

daasnwer
Jul 8, 2008, 01:43 AM
baka naman may upselling and quota? mcpex *** ba kasama namaen sa pex basketball team

deechan
Jul 8, 2008, 04:30 AM
^^ walang quota pero alam ko may upselling basta yung basic 22k tapos may mga allowance and incentive bonuses pa yun, at par ang salary sa ibang call centers with the same acct (AMEX) maybe even higher pa nga. Yung friend ko nga dun minsan sumuweldo sya sa isang kinsenas(15th of the month) ng 24k eh deducted na yung tax, kaya malaki talaga sweldo, sobrang stressful lang daw.

daasnwer
Jul 8, 2008, 04:43 AM
****? panung stressful? kaka burn out ****?

smiffer
Jul 8, 2008, 12:19 PM
last time i talked with their hr w/c was not more than a month ago i was told 22k is for training alone and when you get certified(passed all training phases and is on floor now), it gets to 25k basic pay.i don't know if it has changed since then.about the account being really stressful, to me the factors are: metrics and management. metrics i think because the account itself has of lot of metrics. for servicing(pure cust service) alone, if i remember it right the account has 6-8 metrics for an agent to pass. and for the upselling part i think there is no specific quota to meet altho there is a figure to avoid. meaning if you aim really high there is just no boundaries BUT you can't be LOW because you'll get noticed. so if you're an agent who does both, you got a lot to meet. i think it's easy tho once you get the knack of things altho as i've mentioned in my previous post, the job is not for me. management, i can't really say more except that i still get a lot feedback saying it still sucks.

MikeyPunch
Jul 11, 2008, 11:45 PM
wow..I miss my peeps at HTMT.

anyhoo...here's my two cents. If you're into challenges, there's an account there that involves ala-rescue 911 style but your customers are mostly truck drivers. Roadside assistance at its finest. And mind you, some of the calls that you're going to get are really insane. And this is waaay different from reading a script or collecting a payment or selling a system.

HTMT is a fantastic company. Some HTMT alumni I know are in better positions in other BPO companies. Why? Because HTMT trains people well.

monengcat
Jul 14, 2008, 09:43 PM
mababait daw ang mga HR sa HTMT. hinde daw maangas lalo na mga bosing.

daasnwer
Jul 14, 2008, 09:55 PM
mukha mababait naman question *** ganu kahirap account

athran24
Jul 16, 2008, 02:32 AM
Question lang po...

Sa healthcare account, Sat-Sun ba ang mga days off?

daasnwer
Jul 16, 2008, 04:21 AM
add ko na den sa amex sat and sun den ba ang day off?

babytumz
Jul 16, 2008, 01:11 PM
add ko na den sa amex sat and sun den ba ang day off?

yup, fixed ang days sa monday-friday. but upon certification na yun.

smiffer
Jul 16, 2008, 01:57 PM
yup, fixed ang days sa monday-friday. but upon certification na yun.

ano yung "but upon certification na yun"? upon certification it gets changed or it is fixed even after you get certified?

from what wave are you babytumz?

babytumz
Jul 16, 2008, 03:43 PM
ano yung "but upon certification na yun"? upon certification it gets changed or it is fixed even after you get certified?

from what wave are you babytumz?

after the 18 week training they will certify you. monday-friday na pasok nun 4PM-12midnight. :)

castr0
Jul 21, 2008, 03:21 AM
Hello, I'm from HTMT.

The first thing that you need to know about HTMT is that unlike other CCs, this company handles almost everything account-based. Account-based HR, account-based benefits (although we do have standard company wide benefits), account-based training length and quality etc etc.

So yes, in that respect we do have extremes. Extremely good, and extremely...bad. Heh. But I think we have weeded out most of them (the bad ones).

1. HTMT's accounts are MOSTLY inbound accounts. A few are mixed outbound-inbound, but the outbound is mostly for follow-ups or billings. Only one is sales.

2. Last time I checked, we don't have upselling anymore in all accounts. (Not sure with the Financial Account).

3. All shifts are Mondays to Fridays. There are only a few accounts that have weekend shifts.

4. There is no dresscode. Except you can only were shorts/slippers on weekends.

5. We do have sleeping quarters. And recreational room/TV room.

6. We do have a non-voice account. For this account, you need at least more than a year of driving experience and a driver's liscence.

7. For agent positions, starting salary is non-negotiable. Starting salary varies per account. From the low of 12k to a high of 25k.

8. HTMT is based in Libis. There are plans to expand in Ortigas, but at the moment, they are just that. Plans. :)

9. HTMT has a training bond for a year.

10. Previous CC experience (atleast 6 months) is only required for the financial account.

11. A four-year college degree is required for the financial account, the healthcare account, one part of the logistics account.

12. Mabait HR sa HTMT. :)

13. There are some accounts that really have high metrics.

14. HTMT has a lot of extracurricular activities. Currently we are holding the HTMT Basketball Tournament every weekends at Club 650.

15. HTMT has 20% night differential. 13th and 14th month, free HMO dependents upon certification/regularization, and other benefits.

16. HTMT has roving guards even outside the compound (sa overpass).


HTMT also has it faults, but they are being addressed. Pero, in the end, ang talagang mabenta sa HTMT is the culture itself. May freedom at hindi stiff. It's a great company to start with and grow with.

average_joe
Jul 27, 2008, 08:27 AM
after the 18 week training they will certify you. monday-friday na pasok nun 4PM-12midnight. :)


that's only 8 hours.. ?

Gossamyr
Jul 29, 2008, 07:46 PM
HI, do you accept applicants who are only able to reach until first year in college? and uh..provided that he/she pass all your assessments?

thanks..

babytumz
Jul 30, 2008, 10:34 AM
that's only 8 hours.. ?

that's the sched. :)

babytumz
Jul 30, 2008, 10:45 AM
HI, do you accept applicants who are only able to reach until first year in college? and uh..provided that he/she pass all your assessments?

thanks..

meron but no ramp right now.

iyah-kin
Jul 30, 2008, 10:02 PM
that's only 8 hours.. ?

thats the shift?

pg18
Jul 31, 2008, 07:03 AM
hi! may day shift accout pa ba dito? may mga opening ba? thanks!

nytrisco
Jul 31, 2008, 07:41 AM
Hello, I'm from HTMT.


6. We do have a non-voice account. For this account, you need at least more than a year of driving experience and a driver's liscence.


11. A four-year college degree is required for the financial account, the healthcare account, one part of the logistics account.




Ask ko lang, why do you need to have a driver's license for non-voice account?

And I am a nursing grad but I haven't took my board exam, pwede pa rin ba ako sa healthcare account nila?

babytumz
Jul 31, 2008, 11:32 AM
Ask ko lang, why do you need to have a driver's license for non-voice account?

And I am a nursing grad but I haven't took my board exam, pwede pa rin ba ako sa healthcare account nila?

yup, driver's license is needed for the non voice account and it's ok if you are under board.

spanishpinoy
Jul 31, 2008, 02:25 PM
asked ko lang kung ano yung typing speed na required? :D

babytumz
Jul 31, 2008, 03:22 PM
asked ko lang kung ano yung typing speed na required? :D

AVERAGE (30-40 WPM)

fumoffu
Aug 4, 2008, 02:53 PM
sa may nkakaalam jan..question po..
may hiring op ba ang sony acount sa htmt?
and out of curiosity, how much is the basic ng tech rep?
and btw, *** cust relation parehas *** daw ng sahod sa cust rep.?

mayflowers
Sep 15, 2008, 11:37 AM
yup hiring ang sony account nila, from what i've heard, 17K daw ang starting nila, and 19K once you get cert., also you'll be getting bonuses like ipods, psp...etc. on top of your pay.

for their financial account naman, as of the moment freeze na ang hiring nila. I think by nov. or dec. pa ata ulit sila maghihire. :p:p

whimpsypink
Sep 24, 2008, 01:07 PM
im interested to apply!!
anyone here can give me referrals for Sony account?
thank in advance. :)

Frau Castor
Sep 24, 2008, 11:06 PM
Can someone pls post the reqts for the sony cs/tech rep position?

tco03
Sep 25, 2008, 01:32 AM
ako alam ko tong company na toh! sobrang ok itong cc na toh pag TL postion ka, malaki na sweldo mo *** ka pang gagawin! Pag TL ka you can start your day reading your imail and after 30mins pagod ka na break ka muna then pag 11 pm na tulog ka muna sa sleeping quarters hanggang 4 am para ndi ka mapuyat Pero pag nanjan OM dapat bibo ka kunwari may ginagawa ka pero sa totoo iaasa mo lang lahat sa EA mo lahat ng trabaho! Ok di bah! tapos at the end of the week i handa mo na *** automated email mo na you'll be out for 3 days fri, sat, and sun. kse as totoo 3 days ang off ng TL dito! sa pag gawa naman ng EAR since TL ka wag ka mag lagay ng absent para kumpleto pa din bayad sayo sayang ang VL at SL i-cash mo nalang!




ahahaha... gawain ko yan when i was a trainer there last 2003 (source1 pa sha)....

4 hour lunch break?! go! may concert sa labas? nood! off ang mga managers one friday every month, 8-hr shift sa sleeping quarters, gising lang para mag yosi at pumunta ng 7/11 dahil gutom... aaaahhhh... thats the life...

OT pa yun sa EAR na ako din naman ang gumagawa.. hahaha... those were the days... (tapat pa ng something fishy office nun)


but honestly, if your are looking for growth, stability and you want to really learn something you can use to spearhead your career? stay away from HTMT....

It's a great company to start with and grow with.

id totally agree with the first statement and totally disagree with the 2nd...

peace po, opinyon lang

just my two cents po...

musashiden
Sep 25, 2008, 09:40 AM
i worked here sa htmt last 2006 pa, i could say that, its not that good there, but not super bad naman.

gotham27
Sep 25, 2008, 03:11 PM
hmmm...I thought it's 20% nitediff, 10% lang pala.
The girl who handles the exams from hr, I hope she does not behave that way everyday. She has a temper. Not to me cause I know better than ask her ANY questions. Not all applicants are smart and some are obviously nervous but that does not excuse that girl for treating them lowly. I could see her restraint from finally going berzerk though I don't think every applicant will understand what possible reason she could have to behave that way. I hope this issue would be addressed cause it is indeed an issue to the applicants.

inteletech
Sep 25, 2008, 04:50 PM
Interesting:):bop:

shivers
Sep 25, 2008, 05:38 PM
hmmm...I thought it's 20% nitediff, 10% lang pala.
The girl who handles the exams from hr, I hope she does not behave that way everyday. She has a temper. Not to me cause I know better than ask her ANY questions. Not all applicants are smart and some are obviously nervous but that does not excuse that girl for treating them lowly. I could see her restraint from finally going berzerk though I don't think every applicant will understand what possible reason she could have to behave that way. I hope this issue would be addressed cause it is indeed an issue to the applicants.

baka its part of the hiring process, tine test niya yung applicant.
pero kung ganun, weird kung yun.

robinsonyap
Sep 25, 2008, 08:39 PM
hi guys :) pm me to all those interested in applying for htmt. :) i'm a part of their recruitment team. :) goodluck.

shivers
Sep 25, 2008, 09:45 PM
may opening kaya dun sa non voice (driving license)? magkano kaya salary dun?

robinsonyap
Sep 25, 2008, 09:51 PM
honestly can't get into too much details :) but just to clarify guys, the financial account that pays more than 20k is still hiring, its just that the ramp for sept has been filled up. october 26 next ramp :)

musashiden
Sep 26, 2008, 08:21 AM
wow 20k! ganun naba kataas dian ngayon? kung wala lang contract i wouldnt mind applying again, haha, last time i heard wala na raw account na pinanggalingan ko :(

Frau Castor
Sep 26, 2008, 12:23 PM
need daw grad sa amex account but sony account pwede undergrad? paki-confirm nga po. ^^
Rampin up pa ba kayo sa sony?

Buhawi Jack
Sep 26, 2008, 09:41 PM
You can go to the office and apply... pwede undergrad...

conan69
Sep 26, 2008, 10:12 PM
may parttime ba sa medical acct for doctors?

Buhawi Jack
Sep 27, 2008, 09:13 AM
I don't have info on the medical acct. You can go to the website and under contact us there is a phone number for the libis facility. They should have more info there.... :)

gotham27
Sep 27, 2008, 01:39 PM
baka its part of the hiring process, tine test niya yung applicant.
pero kung ganun, weird kung yun.

I dpubt it if it's part of the recruitment process. Though it would make a lot of sense if it is indeed part of it cause you could see with the look of the applicants that some of them would like to run straight out the door. That technique could certainly sort out who could handle pressure.

Buhawi Jack
Sep 27, 2008, 07:23 PM
I don't know if it is part of the recruitment process. But I do know that most of the people in the recruitment team are nice. :)

gotham27
Sep 28, 2008, 12:53 PM
I don't know if it is part of the recruitment process. But I do know that most of the people in the recruitment team are nice. :)


Okay, maybe I did caught her on a bad day. :)

gotham27
Sep 28, 2008, 06:28 PM
Is the Sony account hard?
How about the Amex account?

robinsonyap
Sep 30, 2008, 09:53 PM
Hi guys,
sorry for the late response. Super busy sa work. Daming applicants.
Anyway, The financial account is still hiring :) and it is indeed 25k upon hiring. :) As for the other account, the one with t.v.'s, dvd players (I can't say the account or else I may get terminated) lol. pero alam niyo na yun, yes it's still hiring, and all of you are correct that pwede nga undergrad kahit one year college education as long as you have SUPERB/ EXCELLENT Comm. Skills. I work for Recruitment and I rate my english as 7 or 8/10. so hopefully these applicants will at least be a 6 and above :) There are also openings for Nurses! You got that right, even RNs! We have an account that actually prefer people who took up Nursing but the only problem we often have is the job commitment. Because for obvious reasons, Nursing grads still want to pursue the dream for milk and honey abroad particularly in the U.S. but look at their economy now.. So, I guess we have to stay here in our beloved homeland :)
For all applicants, just to remind all of you, when you apply in HTMT, make sure to bring a jacket, because it is freezing in our waiting area. And, please, try to understand that we really try to process all your applications as soon as we can. Minsan naiintindihan naman namin na nakakainis magantay buong araw for the next step of the application process, but sometimes our hands are tied, because let's say your up for final interview, pero yung magfafinal pang night shift, wala kaming choice to make you wait or for you to come back. So konting patience guys. :) The HTMT Recruitment team is here to accomodate everyone. Alsom to all potential applicants, HTMT has a 1yr bond. So make sure that you are willing to at least stay a year in HTMT or there's no point in even applying :)
We will be open tomorrow, October 1, so come on over and apply. :) Good luck!
-Robin

conan69
Sep 30, 2008, 10:25 PM
you guys got parrtime for the medical acct?

robinsonyap
Sep 30, 2008, 10:52 PM
As i have stated earlier, HTMT does not have part time jobs as we actually are one of the more strict Call Centers when it comes to the bond. The bond/ lock-in is for 1yr. which means you have to stay in HTMT for a year or you will be forced to pay an amount for you to be able to leave. It's something to protect the company from call center "hoppers". Thanks good day.

conan69
Sep 30, 2008, 11:03 PM
just because your a parttimer doesnt always mean you'd be callcenter hoppin'. thanks good day.

robinsonyap
Sep 30, 2008, 11:33 PM
Conan69: that was not what I was trying to imply. Anyway, all I'm saying is there are no part time positions in HTMT as of the moment, and we have a 1yr bond. That's it. I was just trying to point out why HTMT and other call centers have these bonds. I'm not saying that all part timers will just be call center hopping. Good day too.

Dad ni Jacob
Oct 2, 2008, 10:12 AM
Hi Robin!

May opportunity ba sa HTMT for a 34-y.o. corporate guy who have decided to shift careers to BPO? :)

robinsonyap
Oct 2, 2008, 09:51 PM
Hi Dad ni Jacob: as long as you have the comm. skills then you are more than welcome to apply here in htmt :) we don't have an age limit and we don't discriminate against b.s nursing grads as well :) so come on and try. nothing to lose :)

switcrusader
Oct 3, 2008, 12:14 AM
saan ba ang location ng cc na...like how to get there if you're from qc? :)

robinsonyap
Oct 4, 2008, 12:13 PM
Hi, we are located along Libis. After the intersection of Ipi and C5 coming from Meralco, Magleft kayo papuntang libis... we are in between red ribbon and wilcon builders... Pinaka madali is via cubao, take a jeepney going to rosario.. just go down when you see an overpass where htmt is just on the other side :) goodluck see you

nicanica
Oct 5, 2008, 03:45 AM
hi.. are they accepting undergrads? im an upcoming 4th year marketing student and no CC experience.. i've been with teletech for just 2 months..Technical Support Rep..so literally it could not be considered as production experience.. im planning to drop by on monday.. until what time are you accepting applicants.. and if ever..if ever! (i hope so:rotflmao: )..i passed everything interviews, exam etc..would they give a JO right away?im looking for a CC where i can start as soon as possible.and lastly what are the positions available..do they have TSR positions? i started as TSR so i prefer TSR pos. but im open to other positions..please give some advice.

Thank you so much and God Bless you all!

Scout528
Oct 5, 2008, 03:56 AM
ygpm@ robinsonyap

robinsonyap
Oct 5, 2008, 08:01 PM
nicanica: just a question, why do you plan to leave teletech? just a heads up, htmt has a 1 yr lock in period... so think about it first :) as to your other question, we have a one day process for the tsr post and yes, we accept undergrads for that account. we're open from 9am to 12 midnight :)

homegirlmimi
Oct 13, 2008, 10:01 AM
Hello, I'm from HTMT.

3. All shifts are Mondays to Fridays. There are only a few accounts that have weekend shifts.


What about your financial account? Is it also Mondays to Fridays shift?

buzeemom
Oct 13, 2008, 10:09 AM
hi guys :) pm me to all those interested in applying for htmt. :) i'm a part of their recruitment team. :) goodluck.

hi. in what acct you are hiring a tsr position? you have advertisements here at market! market! in taguig and we are quite curious in your company. and any idea about the salary for the TSR post? you can email me at lady.cruz@live.com if you want to answer my inquiries privately.thank you.

jh0ng$bond?
Oct 13, 2008, 01:23 PM
robinson just asking are you conducting your english preeficiency training at equad?

linkinpark
Oct 13, 2008, 02:24 PM
does HTMT give extra premium for experienced agents? :)

jh0ng$bond?
Oct 13, 2008, 05:02 PM
robinson just asking are you conducting your english preeficiency training at equad?

let me correct that it's english speech training hehe.. so sir rob. conduct nga b kyo sa eqaud ng english training?

robinsonyap
Oct 14, 2008, 11:56 AM
Hi guys,
sorry wasn't able to post here in this thread, i actually opened my own threads as well :) Anyway, i just read all the questions,
All our accounts here are shifitng schedule, so it will still be up to Ops on what your shift will be :) As for openings, we still have openings for the Financial Account, Health Care Account and Technical Account. We have a lot of openings right now so send me a message :) or you can send an sms to my number at 0917-8074348.
as to the the other question by: Jhongsbond: nope, we're not affiliated with Equad :) But we have several outsourcing companies who are affiliated with us who have their own training centers. hope that helps..

robin

robinsonyap
Oct 16, 2008, 08:36 PM
Hi Guys,
Just want to invite everyone to our Speed Hiring Event tomorrow at 6pm onwards. It will be held in HTMT Cyberpark. There will be a fashion show, and also food and drinks will be served! Just bring a resume and a valid id and party with us :) Hope you can indicate in your application that you found out about this from Robin in Pex :) thanks again.

Robin
HTMT Recruitment Team

robinsonyap
Oct 16, 2008, 08:40 PM
By the way, if you guys are still asking for directions to go to our Cyberpark, we're just along Libis. If you will be taking the jeepney, from cubao just take the rosario bound jeepneys, and at the last footbridge before IPI tell the driver to drop you off. Take the footbridge as we will be on the other side of the road :) (same side as eastwood) If you will be coming from the South, the easiest way is to just go straight from C5, pass by the intersection of Ortigas and IPI, then you will be on Libis already, you will easily see HTMT Cyberpark in between Red Ribbon and Wilcon Depot. :) See you tomorrow!
P.S: We will be hiring qualified applicants on the spot tomorrow! PM me for details :)
Robin

robinsonyap
Oct 18, 2008, 11:19 PM
Just want to thank everyone for coming to our speed hiring event! a total of 159 applicants came to the event! whew :) and congratulations to the people who made it after the final interviews :)

We're still hiring for college undergrads and nursing grads :) Just pm me for more details! :)

Robin
HTMT Recruitment Team

robinsonyap
Oct 30, 2008, 09:54 PM
Hi guys,
we are in need of 30 new agents for an inbound account :) You're main tasks are to provide customer service and help them with their concerns particularly with fax machines, photocopiers and scanners which is the primary product of the account. This is an ideal account for call center newbies, as the account accepts college undergrads :) and a good thing about this account is it will always be weekends off! So you get to spend your weekend with your loved ones :)

We are still hiring agents for another inbound account. It's a fairly easy account. As long as you are at least a High School graduate and above 18 years old and you think your english is above average, you are qualified for this account! :) the great thing about this account is that you can get certified as fast as after 2 months! And you will be getting your HMO right after that! so hurry guys pm me for details :) another great opportunity for people who want to start working in the call center industry!

HTMT where new Heroes are born.. :)

Robin
HTMT Recruitment Team

aphelion
Nov 2, 2008, 04:31 PM
waah!! si ROBIN ang nag phone interview sakin!! hahaha!!

robinsonyap
Nov 4, 2008, 09:07 PM
hey aphelion :)
when did you apply? hmmm..... :)
hope you liked how I handle my initial interviews :)

robin

barbie2008
Nov 6, 2008, 05:56 PM
do you have any opening for senior language trainer? :)

aphelion
Nov 9, 2008, 05:11 PM
secret!! but i got hired anyway!

thanks!! hehehe

robinsonyap
Nov 10, 2008, 09:31 AM
aphelion: nice to hear you got hired :)
barbie: Hi, unfortunately, we don't have any openings for senior language trainer. Hmm... but I think that might fit the communications coach opening. Kindly pm me for details :)

Robin

reekee
Nov 10, 2008, 10:03 AM
hi Robin! just wanna ask do you have a day shift account? or probably a shift starting at 4am or 5pm?:)

reekee
Nov 10, 2008, 10:12 AM
Im sorry my bad, what i mean is a shift that starts either 4am or 5am.:)

robinsonyap
Nov 10, 2008, 11:54 PM
hi reekee, yes we have accounts that shifts starts at those times, but unfortunately they aren't ramping right now :)

aphelion
Nov 11, 2008, 02:17 AM
hehe! im enjoying my time at HTMT!!

the trainors are so cool!!

their fun!! hehehe

daasnwer
Nov 11, 2008, 02:51 AM
buhay pa ba yung ammex **

yssirk
Nov 11, 2008, 02:42 PM
Hi Robin. ;)

Dya have outbound accounts in HTMT? What are the benefits?

email.buds
Nov 13, 2008, 12:34 AM
Hi Sir Robinsonyap,
ask ko *** po kung magkano sahod tsaka allowance sa inyo ng walang call center experience tsaka undergaduate na nag stop na? Anu-ano rin yung benefits?
Thnx po.

email.buds
Nov 13, 2008, 05:36 PM
Hi Sir Robinsonyap,
ask ko *** po kung magkano sahod tsaka allowance sa inyo ng walang call center experience tsaka undergaduate na nag stop na? Anu-ano rin yung benefits?
Thnx po.

robinsonyap
Nov 14, 2008, 10:31 AM
Hi everyone,
so sorry for the late reply, my lolo passed away.. :(

email.buds:
well for your inquiry,
yes we do have accounts that hire college undergrads, paticularly those who stopped studying for the mean time. As long as you have EXCELLENT English Communication Skills, then you can apply with our company :) Just send me a pm or email me your resume at andrewrobinsonyap@yahoo.com so I can already assess which account you might be qualified for.

yssirk: right now, we only have one account that is outbound, and it is not purely outbound, it is inbound/outbound, pretty easy account :) It is for a Motorist Assistance Provider in the U.S. It still has 9 openings for the November 28 Training Batch. Let me know if you are interested.

daasnwer: Of course the financial account is very much alive and kicking. :) It was HTMT's first ever US Based account, it has been with us for 7 years :)


So to all those still interested to apply, we still have a lot of openings for our Inbound Office Supplies Support Account, Training starts on December 12. For the Motorist Assistance Account, we still have 9 openings for the November 28 Training Class. Hope to hear from you soon.

Robin

yssirk
Nov 14, 2008, 12:23 PM
yssirk: right now, we only have one account that is outbound, and it is not purely outbound, it is inbound/outbound, pretty easy account It is for a Motorist Assistance Provider in the U.S. It still has 9 openings for the November 28 Training Batch. Let me know if you are interested.


Can you give me the salary range and the benefits?
Thanks Robin!

robinsonyap
Nov 23, 2008, 09:20 PM
hi guys, there are still so many openings for december :)
kindly pm me for details.

yssirk: rcrc account starts at 12k for the first 2months of training, then once you get certified, you get 14k and your health card :)

for all nurses out there, and medical field grads, our health care account is hiring again!!! we still have 20 openings for dec10 training class. pm me asap.

robin
htmt recruitment specialist

robinsonyap
Nov 23, 2008, 09:23 PM
as for november,
we still need 10 agents for the november 28 training batch for rcrc. it is one of the most fun accounts to do. :) it's an inbound/outbound motorist assistance account. if you're good in giving directions, then this is the account for you. :)
pm me for details

robin

tsklet
Nov 23, 2008, 09:49 PM
>> robinsonyap, sir, ibig po ba sabihin nun.. after 2 months makukuha na ang HMO card?!

robinsonyap
Nov 25, 2008, 10:01 AM
tsklet: yes, if you pass and get certified, you will get your hmo already :) that is for the motorist assistance account only. That's the fastest certification period we have here. :)
Kindly pm me for more details

Everyone, we are still very much ramping! We need 20 more agents for our health care account. Basic Qualifications is a college degree holder and very good english comm skills :)

robin
Robin

wheatgrass
Dec 10, 2008, 08:03 PM
may interview ako dito next week, good luck sa akin, hehehe.:)

robinsonyap
Dec 14, 2008, 07:04 PM
hi wheatgrass, may i know who scheduled you for your interview? is it through jobstreet? hope you can email me your cv for a faster app ;) good luck

robin

robinsonyap
Jan 6, 2009, 10:26 PM
Hi everyone!
Happy New Year :) It's hiring season again! So to all those looking for a job we have so many openings right now in HTMT

Good news to all the undergrads out there who want to earn a little extra income for the mean time, Our Motorist Assistance Account is still very much in need of more than 20 agents this January :) Salary package starts at 12k and after 2months of training will go up to 14k
basic qualifications are at least One full year of college education, good english communication skills and knowledgeable with computers

To all Nursing graduates and even graduates of other courses,
The Health Care Associate Position is still very much open! We still have more than 50 openings for the Health Care account. as long as you think you have excellent english communication skills, and the patience to handle american clients for this inbound customer service account, then a starting salary package at 15k is waiting for you! To those who are waiting for their papers to go abroad, or those who are just at home, try this! there's no harm right :)

And last but not the least, to all Call Center Agents, or Ex-Call Center Agents out there, I have some great news!

Our Financial Account is going to ramp again soon! We will be needing more than 25 new agents for the newest batch :) Starting salary is 25k! :) I don't know many call centers giving that compensation, so what are you waiting for? as long as you are a college graduate, and have at least 6months of call center experience, then you have a chance to get in and be with the elite! :)

So to all those interested in applying, kindly send me a private message or you can also email me at andrewrobinsonyap@yahoo.com or to even make it faster you can simply text me your inquiries at 0917-8074348 or 0922-6327878.
Thanks everyone. and Happy Job Hunting :)

Robin
HTMT Recruitment Team

robinsonyap
Jan 7, 2009, 07:53 AM
just wanted to up my post :)
and an update for the Financial Account,
foundations training starts on January 19! Hurry we still have 25 slots. Be one of the elite CSR's in Metro Manila and start earning 25k +++ :)

Robin
HTMT Recruitment Team

robinsonyap
Jan 7, 2009, 06:21 PM
We are also still looking for Nursing graduates for our Health Care Account :) Salary starts at 15k. PM me for details

Robin

hornytube
Jan 8, 2009, 02:53 AM
hi robin,

Im into financial account (mortgage) right now in one of the call center comp here and was wondering if this would be mortgage too? Im CSR for almost a year and 4 months. Is this inbound? Im interested to apply. Trying my luck there. wheewww:bop:

robinsonyap
Jan 8, 2009, 09:27 AM
hi hornytube thanks for the post :)
yes this is for an inbound financial account but it ain't mortgage :) it's for a credit card. kindly pm me for more details or just text me directly at 0917-8074348. thanks again

robin

hornytube
Jan 8, 2009, 12:32 PM
hi hornytube thanks for the post :)
yes this is for an inbound financial account but it ain't mortgage :) it's for a credit card. kindly pm me for more details or just text me directly at 0917-8074348. thanks again

robin

thanks robin for the reply but this will seems to be toxic.. toxic na nga yung mortgage how much more if credit card na... hehehe do you have any other account that has an opening aside from financial or shall should i say yung mga tipong easy accounts lang?:)

robinsonyap
Jan 8, 2009, 05:41 PM
yup we have two accounts that are "easy" :) but of course they don't pay as high :) thanks

robin

robinsonyap
Jan 9, 2009, 11:25 PM
hey guys,
i have great news! i have a new account thats starting on january 31. well technically it's not really a new account, but a new department for our financial account. it is sooo easy all you do is approve credit cards :)
starting salary is 15k.
qualifications are at least 2nd yr college level
good english comm skills
willing to work in shifts

pm me for details ok :) thanks!

robin

robinsonyap
Jan 13, 2009, 04:51 PM
hi guys,
correction on my last post. made a mistake with the starting salary. :)
it is for a financial account, (credit card approval) pretty easy account.
requirements: at least 2nd yr college level, good english comm skills
starting salary is at 15k basic + 3k allowance =18k!!!
so what are you waiting for? pls pm for details :) thanks

robin

AmberJade
Jan 13, 2009, 11:27 PM
Galing ako dito kanina with a friend sa Libis branch.

Pasado ako initial interview.
The problem is pinapacancel nila *** contract ko with McDo. Hindi pa nga ako nakakapagstart dun eh. Hay..

Sayang.. :(

But he gave me his number (the one who interviewed me) so I can tell him when the contract is canceled already.

hornytube
Jan 14, 2009, 12:53 AM
how to get there from FTI, Taguig going to HTMT??

firewolf_omega
Jan 14, 2009, 01:39 PM
May non voice account po ba dito?

robinsonyap
Jan 14, 2009, 04:18 PM
Amberjade:
I'm the one who interviewed you ;)
you have to fix your agreement with mcdo first because you have to understand our situation. we can't hire a person under contract with another company :)

robin

firewolf_omega
Jan 14, 2009, 07:54 PM
any post for non voice accounts? I have a 2 year experience working as email / chat support and i plan to apply there if there is any post available.

sphinxnangels
Jan 14, 2009, 10:06 PM
i just like to know... dun sa credit card account... masaya ba dun?

Bvlgarian
Jan 14, 2009, 11:08 PM
@robinsonyap

Madali *** po ba dun sa new acct? kc i have no experience in call center *** no idea **** ko on how you guys define easy and toxic accts... Gusto ko **** magapply dito noon pa but im hesitant dhil bka di ako matanggap... super fluent po ba ang kailangan? ano po address? my branch po b kyo ** sa makati???

robinsonyap
Jan 15, 2009, 12:28 AM
Hi to everyone,
thanks for all those who sent me emails and pm's :) I hope everyone would understand if it takes a day or two before i can actually respond to your inquiries. There's just too much workload now.
Anyway to answer the questions mentioned above,
as of the moment we only have on Manila site which is in Libis, QC where we have our own compound. Housing over 2,000 agents :) As for the question about the new financial account, let me reiterate again, that this technically is not a new account, but a new split of the financial account. So basically what that means is that there is a new "department" of this account which we will handle, which is credit card approval. To the question if it is easy, well each and every person has their own level of gauging difficulty right :) for me personally it's not really a toxic account. :) and 18k for starters and part of wave1/batch1, that's a great opportunity!
Unfortunately right now, we don't have a non-voice account, (technically before we did but we no longer hire people for it) so to those looking for non-voice accounts, why not try this new split of the financial account?

we are still very much looking for college undergrads! even if you were only able to study 1 whole year of college, and have excellent english comm skills, you have a chance to get a job :)
excellent comm skills means you know how to properly construct sentences, use the right tenses, subject verb agreement, and the like. :) pronouncation is one of the most important things we look at in applicants, so please, be very careful with your p/f, and b/v ok :) goodluck to everyone and thanks again for taking time to read my posts . will keep everyone updated.

p.s. i just want to congratulate my two applicants this morning, who was able to pass the final interview this evening. Be ready to remove the mcdonalds service crew uniforms and be a call center agent now.

robin

Neoclassical
Jan 15, 2009, 11:06 AM
guys nag hihire rin ba sila ng mga college undergrads???:)

robinsonyap
Jan 15, 2009, 05:44 PM
hi,
yes we hire college undergrads. please backread for info :)

robin

AmberJade
Jan 15, 2009, 07:24 PM
@Sir Robin

I'm working on it. Already sent a SMS message to the HR personnel who hired us, bu t I haven't received any response. I'll personally visit the Restaurant Manager tomorrow..

chinky_15
Jan 15, 2009, 08:40 PM
well...i just have some questions regarding the financial account.

since there are HR peeps here... I have a friend from the financial account, and I've heard they don't have 14th month pay compared to other accounts in HTMT, is that true? And their managers are denying it. So it means that those managers are not aware that other employees in HTMT are getting 14th month pay?

This financial account is very different from other account when it comes to compensation...is it because they have high salary? They don't even have free dependent on their HMO.

WHY? WHY? WHY???

palangga7879
Jan 16, 2009, 04:17 PM
To: Mr. Yap
Hi there! Open pa po ba Health Care Associate? I am a pt grad. sino ba mag dedecide kung saang account mapupunta and what's the process? exam b muna tapos interview? One day processing po ba dito? Tnx:rotflmao:

purpleriegn
Jan 17, 2009, 02:18 PM
@ sir yap

may non-voice po b **? if pwede po b me? almost 5 yrs n ako sa spi as document analyst-typesetter

QT_STALKER
Jan 19, 2009, 07:54 AM
how many months po before u can re-apply kung previous employee ka?

robinsonyap
Jan 19, 2009, 10:59 AM
Hi everyone :)
thanks for all the pm's.
anyway,
QT: you can reapply after 6months, and it's still a case to case basis if you are eligible for rehire :)

we still do not have non-voice accounts as of the moment.

palangga: during the initial interview, we will already know and discuss with the applicant which account we are tagging you for. it will also depend on the basi qualifications, like for the healthcare account they require college grads, unlike in other accounts wherein they accept undergrads :)

chinky15: hi, well honestly, the financial account has their own h.r. if you know what I mean. they have different bonus schemes, targets,etc. as to what you said, about the 14th month pay, i wll get back on that. but you have to understand, the client for the financial account has their own payout schemes and perks. take note, their bonuses every month are way way higher compared to other accounts.
and by philippine law, they give out what their supposed to give out anyway :)

hope i was able to help all of you.
there sre still many openings! message me asap for details

robin

chinky_15
Jan 21, 2009, 11:54 AM
i see then! tnx for the reply. i'll be waiting soon abt the 14th month pay. tnx tnx!

palangga7879
Jan 21, 2009, 06:57 PM
hi mr. yap:) just wanna ask lang po para may idea po ako kung magkano po ba basic and allowance for a healthcare assoc?tnx:rotflmao:

sunztar
Jan 21, 2009, 09:53 PM
:)greetings!
i hope that one rings a bell on you.....

i sent a message to you thru e-mail, and attached was my resume for your assessment sir....

i also sent a txt message confirming if you were able to receive my resume, and you said you're gonna call me later for the phone interview.....

but up to now, i'm still waiting for your call sir...

robinsonyap
Jan 22, 2009, 12:58 AM
Hi everyone,
just an update:
the transport solutions account is now full :) thanks to everyone who showed their interest.
we still need 5 agents for friday for the health care account.
20 more agents for feb2 start date for wave 1 for the manual card activation account :)

palangga7879
Jan 22, 2009, 02:50 PM
:lol::rotflmao:

palangga7879
Jan 23, 2009, 02:10 PM
:toohappy:

elay_1st
Jan 23, 2009, 06:33 PM
pwede po ba walk-in dun sa card activation acct?
one-day processing din ba?

palangga7879
Jan 24, 2009, 08:24 AM
mag aaply ako dito this week and hoping na mahire naman:rotflmao:

palangga7879
Jan 25, 2009, 06:59 PM
konting tips po para ma hire me tnx:rotflmao:

palangga7879
Jan 30, 2009, 05:13 PM
:):):):):):):)

elay_1st
Jan 31, 2009, 09:59 PM
gabi lang ba nagco-conduct ng final interview dito? around what time kaya?

nirvana1703
Feb 1, 2009, 11:49 AM
hiring pa po ba kayo sa kung anong account? id like to apply sana, but bad for me, late ko na nabasa tong thread nato,so wasn't able to come by the past weeks..

Ella_Brent
Feb 1, 2009, 06:45 PM
Hi! I'm currently in a 3rd party logistics account and interested to apply as technical support rep (logistics account).

Mr. Robin, ano po ba ang ginagawa sa logisitcs account ninyo? Yong account ko kasi about tracking freight and more than 4 years na ako sa logistics.

Hope you can give some overview of this account and how much is the salary offered.

Thank you.

flyleaf
Feb 1, 2009, 07:51 PM
hi! I would like to ask if HTMT is currently hiring for Customer Service Representative? If yes, Do you accept high school grads? And where is the company located? Thanks!

robinsonyap
Feb 1, 2009, 11:27 PM
hi everyone,
sorry for the late response.
anyway, here are my responses to some of your queries:

elay: yes unfortunately final interviews are conducted only at night because that's the time wherein operations come to work. they usually are the ones who do the final interview, not hr-recruitment anymore.

nirvana: we are still open for our financial account. basic qualifications are great english comm skills, a graduate of a 4yr course, and at least 6 months of call center experience. our healthcare account is still very much hiring. same qualifications, but no call center experience needed.

ella: hmmm...i think the account your handling now is somewhat related to the account we have. with your experience in your company now, i don't think we are going to be able to afford you as we only offer 12k to start for the logistics account. why don't you try the financial account? with your experience, you might be able to get in :) salary starts at 25k!

flyleaf: we are still very much hiring, but unfortunately we still do not accept high school grads. we now accept applicants who have at least 1 yr of college education.

thanks so much to everyone who have continued posting anf viewing htmt's thread. we hope that we are able to make you feel at home here. :)

Also wishing to see people from htmt post here. hehehe

Robin

robinsonyap
Feb 1, 2009, 11:31 PM
chinky_15: i just verified, that yes, if you are a regular employee you get 13th and 14th month pay :)
and if you know what to do, you may get as high as a 18th month pay!
come to htmt to find out ;)

robin

nirvana1703
Feb 2, 2009, 01:13 AM
aww..ok,i understand un part that u do have basic qualifications,pero san po papasok un part na u accept college undergrads( completed only 1styr college most likely)? kasi 1styr ln po ko,but with more than 6months cc experience.

Ella_Brent
Feb 2, 2009, 10:30 AM
Thanks, Robin.

I'm not sure though if financial account is my stuff but I'll think about it.

Just in case, any idea what agents are doing in this account? Is it a sat-sun off and shift schedules? When hired do you consider a 30-day notice of resignation? That's our company's policy. How do I get there from espana?

Too many questions and hope you'll have time to answer. Thanks.

palangga7879
Feb 4, 2009, 01:23 PM
ask ko lang po kung may sign on and performance bonus ba dito sa htmt tnx:lol:

palangga7879
Feb 6, 2009, 10:25 AM
hi open pa ba health care associate tnx:)

elay_1st
Feb 7, 2009, 11:18 AM
thnks for the reply.
hiring pa ba for credit card application? kelan start ng training ng next batch?

robinsonyap
Feb 7, 2009, 10:57 PM
hi peeps,
there is unfortunately no signing bonus with us.
if you want a sat-sun off, go with the health care account. weekends off forever! :)
financial account is still open, march 16 is the next start training date, while for the health care account, we have one that will start on friday the 13th ;)
the motorist assistance account is the one that accepts 1yr college level, but unfortunately we're already full in that account. just wait, in march there will definitely be more openings for everyone :)

robin

palangga7879
Feb 7, 2009, 11:07 PM
sa jobsdb kasi start ng training na sa feb 09 so just in case mag apply ako this week at mahire ako makakahabol pa ako sa friday? ano po sked ng healthcare assoc.? 24/7 ba ang account na ito?:lol:*okay* tnx

blueandpurple
Feb 8, 2009, 12:11 PM
i just like to know... dun sa credit card account... masaya ba dun?

yup, masaya.. andun ako eh! :rotflmao::lol:*okay*

palangga7879
Feb 8, 2009, 04:22 PM
yup, masaya.. andun ako eh! :rotflmao::lol:*okay*

ok ba htmt?:lol:

sunztar
Feb 8, 2009, 08:01 PM
hi peeps,
there is unfortunately no signing bonus with us.
if you want a sat-sun off, go with the health care account. weekends off forever! :)
financial account is still open, march 16 is the next start training date, while for the health care account, we have one that will start on friday the 13th ;)
the motorist assistance account is the one that accepts 1yr college level, but unfortunately we're already full in that account. just wait, in march there will definitely be more openings for everyone :)

robin

:rolleyes:sir, can you give additional info 'bout this motorist assistance account...and besides accepting 1yr college, what are the other qualifications for this accounts....

robinsonyap
Feb 8, 2009, 09:36 PM
palangga: pls pm me for more details.
sunzstar: the motorist assistance account basically is an inbound/outbound account wherein you assist truck drivers who are on the road.. whether they have some truck problems or whatsoever, and then you call their dispatchers for help.. unfortunately this account is already full :)

blueandpurple: who you? ;)

robin

palangga7879
Feb 9, 2009, 08:56 PM
nag apply ako dito kanina mga 9am andun na ako:) ang bilis ng recruitment process nila*okay*waiting time for each stage e mga 10-15 mins lang wow *okay*:lol:

robinsonyap
Feb 10, 2009, 12:33 AM
palangga: i'm glad that you liked our recruitment process :) we try to do the best that we can.
anyway, hope you indeed make it.

robin

khaluamartini
Feb 10, 2009, 09:08 AM
sir kamusta na po? i emailed you my resume last week just wanna ask kung open pa din yung healthcare account?

chinky_15
Feb 11, 2009, 03:01 PM
chinky_15: i just verified, that yes, if you are a regular employee you get 13th and 14th month pay :)
and if you know what to do, you may get as high as a 18th month pay!
come to htmt to find out ;)

robin
is it the same for the financial account? for regular agents?

tnx!

robinsonyap
Feb 12, 2009, 11:12 PM
hi guys,
just wanted to update everyone.
there are new openings for two of our accounts.
minimum qualifications are good or above average english comm skills, at least 2 yrs of college education.
there will be 30 openings.
One of the accounts is an office equipment brand. and the 2nd account is for a housing product account. kindly pm me for details.

khalua: kindly email me again pls.
chinky: for the financial accout its the same as long as you are an employee of htmt right ;) the only difference is their night diff is only 10%.

goodluck to everyone and I hope to hear from you soon.
There are still a lot of openings for our Health Care account, more than 50 to be exact, and for the Financial account, we still need 20 for March and also 20 for April Batch.
So come on and join us here in HTMT :)

Robin

abbot
Feb 13, 2009, 01:02 PM
Hi robinsyap!

Meron pa bang opening opening dun sa account (parang related sa transpo services?) na kailangan ng may driver's license? yung parang non voice?

khaluamartini
Feb 13, 2009, 02:44 PM
ok sir na email ko na po ulit sa inyo...thanks a lot!

robinsonyap
Feb 15, 2009, 12:22 AM
abbot: that account is not ramping. it has not ramped in more than a year :)
khalua: got your email. sent you a text.

robin

robinsonyap
Feb 16, 2009, 10:46 AM
just wanted to up..
we still have 20 openings for the home solutions account. (inbound customer service)
20 openings for the office supplies account (inbound customer service)
both of them accept 2yr college undergrads ;)

we are still hiring 40 csr's for our financial account! salary starts at 25k with medicard hmo already covered for you!

we are still also looking for 70 health care associates to handle our healthcare inbound customer service account.

pm me for details asap :) thanks

robin

axl08
Feb 16, 2009, 12:06 PM
may csr non voice account po ba dito?

palangga7879
Feb 16, 2009, 08:59 PM
nag initial phone interview and exam na ako but pinabalik ako for my 2nd interview last friday pero hindi ako nakapunta kasi nagkatrangkaso ako:(:(:(

robinsonyap
Feb 17, 2009, 11:07 PM
Hi,
just wanted to up. We still have a lot of openings.
Everyone is invited to our Speed Hiring event this Friday, Feb 20.
There will also be a fashion show. So come and have fun with us while you get a job :)

robin

mavericks35
Feb 17, 2009, 11:55 PM
Hi there, is there an opening for a non-voice account. thanks.

robinsonyap
Feb 18, 2009, 04:49 AM
hi, unfortunately there are no openings for our non-voice account

wee.hours00
Feb 18, 2009, 09:09 PM
hi mr robinson..nagapply ako sa htmt last week ng january,after ng initial interview nalaman ko na may one year bond pala.. i was endorsed for a second interview pero sabi ko na lang pagiisipan ko muna..natakot ako sa bond..naisip ko parang masyadong matagal..usually kasi six months lang di ba?..

sabi ni ms. anne..yata..i forgot the name na gagawin na lang daw nyang active yung status ko in case magbago yung isip ko..

i called in earlier today..sabi call daw ako bukas para icheck yung status ko..ilang weeks ba bago mawala yung active status ng application ko..healthcare account yata ako iaassign..

saka ano bang ginagawa sa health care account?easy lang ba yun compared sa iba nyong accounts?

balak ko sana sa friday na lang ulit magapply di ba may speed hiring kayo?..
anong difference ng speed hiring sa normal process ng application sa inyo?,,thanks:):)

robinsonyap
Feb 20, 2009, 12:29 AM
hi wee.hours,
sent you a pm :)

everyone is invited to our Speed Hiring event tomorrow starting at 6pm at the HTMT Cyberpark. There will also be a big fashion show :)
see you!

robin

speed_talker
Feb 20, 2009, 09:07 PM
hi mr yap,
i belonged to the amex project f1 new hired agents. i'm still employed with my current company, unfortunately i have not filed my resignation yet due to some admin issues that will still be resolved by end of feb. i was told by ms claire to submit all the requirements (coe,clearance etc.) on or before mar 16. my question is, can i still submit the requirements after the deadline? thanks!

robinsonyap
Feb 21, 2009, 01:46 AM
speed talker: kindly advise claire about this, as it would be best if we find out beforehand. it's case to case if you can submit certain requirements(documents) after the start date. and by the way, weren't you informed that your start date has been changed to march 9 and not march 16? :)

Thanks to everyone who came to our Speed Hiring / Fashionista 2009 Event today! It was a huge success! There were so many people who came and were able to land jobs :)
We will be having another Speed Hiring this coming Friday, Feb 27, and it will coincide with our HTMT BandFest!
Everybody is more than welcome to come to have food and drinks while waiting for their dream job. See you

Robin

Ella_Brent
Feb 23, 2009, 01:00 PM
hi Robin,

Ask ko lang my husband would like to apply as TL, 3 1/2 yrs na ang experience nya as TL. How much kaya ang range ng sahod jan kasi as of now, around 40K na gross nya. do you match or give higher salary for TL post?

Punta sana sya jan sa saturday to apply. pano ba pumunta jan from espena? or quiapo?

thank u.

robinsonyap
Feb 24, 2009, 04:09 PM
hi ella brent,
unfortunately we don't really give premium on tenureship..
i would honestly say that the gross pay for our tl's is near the salary range that you gave ;) but we do not really open tl posts for outsiders.. we would still prefer getting from within :)
thanks for the interest though.
for directions from espana,
easiest is just to take the gliner bus all the way to i.p.i,
then take the jeepney cubao bound (along libis) then you will see htmt cyberpark already :)

robin

robinsonyap
Feb 26, 2009, 10:43 PM
hi guys,
just wanted to up this.
there are still many openings for our health care account! a new platform (wave 1!) will start on march 20. we need 20 agents. pm me for details.
as for our financial account, we still need 24agents for april 20. 25k salary package awaits qualified applicants :)

robin

shrekulero
Feb 27, 2009, 09:29 AM
hi guys,
just wanted to up this.
there are still many openings for our health care account! a new platform (wave 1!) will start on march 20. we need 20 agents. pm me for details.
as for our financial account, we still need 24agents for april 20. 25k salary package awaits qualified applicants :)

robin

hi robin. one of my friends mentioned that there's an opening for team leader and it's also posted within the receiving area for applicants. i am interested for the post. please PM me the details and how do i go about the process of applying here. thank you. :D

robinsonyap
Feb 28, 2009, 02:22 AM
hi shrekulero,
unfortunately the team lead openings are just for htmt certfied employees :)