Lets talk about Call Center "Back Pay"

[nevermore]

Anyone here would like to share how they get their back pay? How long did you wait just to get your back pay? Is it reasonable to wait for that long just to get your back pay?

I'm from telus company at nag resigned ako last month then when I asked our HR about sa back pay at sabi nila after 6mnths ko pa daw makukuha? wtf was that?!! bat ang tagal?

[ragnadik]

Anyone here would like to share how they get their back pay? How long did you wait just to get your back pay? Is it reasonable to wait for that long just to get your back pay?

I'm from telus company at nag resigned ako last month then when I asked our HR about sa back pay at sabi nila after 6mnths ko pa daw makukuha? wtf was that?!! bat ang tagal?
hmm.. that's pretty long.. normally mga 2-3mos lang from the employers i've worked with.. as long as ma-process mo kaagad ang exit clearance mo, once they've received the final papers & cleared ka na from your obligation, 2-3mos lang ang processing. it shouldn't be that hard.. gawd, paalis ka na nga eh.. xD

[daasnwer]

telus yan e kups **** yan sa amen dati sa osrp mga 1 month ***

[dillinger]

im from Alorica, sad to say, mukhang aabot din ng 6 months ang backpay ko, ngresign ako last june eh, ayos na lahat ng clearance papers ko, signed by all departments. sad to say, up to now, nsa long list palang ako nila number 44. pero malapet ko na clang isumbong ke tulfo at imbestigador mike enriquez...

[archer_dude]

Peoplesupport - 60 days.

[gurl_taray18]

cvg- less than 2 months

[paige4]

Transcom is the best 1mo. tops, easy pa to get clearance you can process it in 1 hour if you go there at the right time and get all signatures

[its.joyz]

3mos daw teletech tapos my friend who worked there for 3 years =4k,feb sya nag resign, yung isa 2 years 23k pero June nagresign, ako ewan pa sana mga 30k naman..tagal pa ako hintay

[pink_shimmer]

sa cvg nung nagresign ako malaki nakuha kong backpay to think na march ako nagresign. hehe. 3mos after ko nakuha ang 13th month ko. it took me less than 2mos btw..

[liamtoh]

F**K with Sykes.. imagine this.. I left MAY 6 with clearance all cleared and today is Sept 15th until this very moment I havent recieve my last pay cheque.. Basura talaga sistema nila.. i just called in today sa treasury ang sabi nila wala pa daw sa kanila yung documents coming from payroll, they have stated also na after they recieve it from payroll they need to have another 2weeks to process before it can be released.. they referred me to payroll to follow up, which i think hindi dapat ako ang gumawa nun dapat sila makicoordinate..anyways, Then i called payroll sabi ng payroll nasa system na daw ang name ko however yung naka assigned na gumawa ng computation for my last pay is undergoing training daw they want me to callback by wednesday... damn! pinag pasa pasahan lang naman ako..

[rea_mademoisell]

question: is it possible that a company will not give you your back pay because you didn't render for 30days service? in short nag immediate resignation ka? according to law, dapat magbigay pa din ng backpay, even nga terminated eh... but why some companies do not give back pays?

[namazucon]

Sykes in terms of backpay is the BEST! 1 month notice and I was able to get PHP40,000.00 (worked for a total combined stay of 2 years) and I still have PHP20,000 out of it since last year (may katas pa rin ako ng backpay nila hanggang sa ngayon).

Eperformax is also GOOD! 1 month notice and PHP10,000 since I've only worked for 9 months.

[inteletech]

Teletech - 4 months processing
Teleperformance - 1 month processing
Transcom - 2 weeks processing
X company - 1 month processing
I've worked for 4 companies in the last 7 months
I signed 8 contracts in 7months:bop:
I received 50k - backpay
:rotflmao:
How backpay is calculated:
unclaimed salary for the cut-off period:
tax refund:
pro-rated 13th month:
OT, VL, bonuses etc. :

Tips:
If you were employed less than 6 months, you would surely get a tax refund.
If I am to sugest, better not to stay longer than 6 months.
Imagine how much money we waste for the government.
Our tax ranges from 15% to 35%, who can stomach this?:rotflmao:

[ElGato]

What is "backpay"?

[inteletech]

BACKPAY-a payment due for previously done work; also, salary overdue from a past pay period. Also written backpay.

[adelle19]

would it be possible for me to get my husband's backpay???

[sphinxnangels]

Transcom is the best 1mo. tops, easy pa to get clearance you can process it in 1 hour if you go there at the right time and get all signatures

siguro nung nucomm pa ito... pero ngayon.. ewan.

last week of november ako nagresign... ano petsa na at hindi ko pa rin narereceive back pay ko?!!!! :mecry:

[baileys^]

would it be possible for me to get my husband's backpay???

bilis, baka maunahan ka ng LEGAL WIFE!


:p

[Protexis]

SUTHERLAND - 3 Months and by batch

[schwyz]

CVG..its a hell of experience since managers check nila bibigay sayo and you cant encash it pa..you need to have an open account para madeposit yun check mo..kainis..

[adelle19]

ako naman po yung legal wife the thing is kasi hubby is still single when he became an employee of TP.we got married lang last year so sa HR single pa yung status nya.so do you think it's possible since wala din siyang ID's except for his passport.

[iwa_yanka]

with IBM Daksh mga 30-45 days bfore mo makuha yung backpay mo.. ganun lang kabillis.. bakit magtatagal pa di ba? :bashful:

[malice_abener]

would it be possible for me to get my husband's backpay???

a prudent HR person will not do this. even in death sa DOLE ang release ng money. then again, baka madaan sa pakiusap. but rule of thumb it will not be released to anyone but the rightful owner.

[mika_ello]

Anyone here would like to share how they get their back pay? How long did you wait just to get your back pay? Is it reasonable to wait for that long just to get your back pay?

I'm from telus company at nag resigned ako last month then when I asked our HR about sa back pay at sabi nila after 6mnths ko pa daw makukuha? wtf was that?!! bat ang tagal?

-WTF!!! :eek: 6 months...

-dude sa market-market ka ba or sa ortigas...

-kase ako sa ortigas pero AWOL naman ako... though nag report ako after 3 days of bring NCNS and informed them that i have a family emergency to attend to kaya ayun terminated na ako...

-mahirap ba kumuha clearance... sino-sino papirmahin mo sa clearance form...

-sensya na wala kase ako alam na sa policy nila regarding sa clearance...

[v_femme]

Pano ba mag-start kumuha ng clearance??? San una papa-SIGN???

[^^me^^]

VXI Makati wayback May 2007 (nung nasa RCBC pa sila)

basta alam ko less than 30 days nakuha ko na :D

[strangerxx]

Transcom is the best 1mo. tops, easy pa to get clearance you can process it in 1 hour if you go there at the right time and get all signatures

That's a lie ! I've been waiting for 3months and 2 weeks in exact pero wala pa din. bad3p **** :grrr:

[ersn17]

yep! sa Teletech 2-3 mos.

[strangerxx]

Sa transcomm takes forever. Hassle, sabi nila 30-45 bussiness days eh mag 3months na wala pa din back pay ko. (btw, tpos na ko sa clearance a week pa after ko mag resign). :mecry:

[katriane018]

Etel. Processed it last friday lang (april3). Sa letter nila after ma-sign ng kung sino sino, 6-8weeks lang daw. Anyone from etel confirm this? Thanks.

[DougStiles]

In the call center I worked for, my last day was Nov. 10, 2008. Hanggang ngayon wala pa rin back pay ko! Susme! Everytime I call them to follow up, laging sinasabi wala pa daw approval ng CEO para ma-release na yun cheke ng back pay ko. So to the CEO, screw you! To those who are curious, the company I worked for is Pacific Connexion in Centerpoint Bldg, Ortigas. So make no mistake na mag-apply sa kumpanyang ito. Marami kabulastugan kumpanyang ito na dapat ma-report sa DOLE, o kaya sa NLRC.

[RomAnne]

Etel. Processed it last friday lang (april3). Sa letter nila after ma-sign ng kung sino sino, 6-8weeks lang daw. Anyone from etel confirm this? Thanks.

hay naku, i passed my clearance to payroll last march 4 pa, today is the 8th week ng process pero when i called payroll, sabe nila i-ma-maximize daw nila yung 8 weeks so baka sa monday pa or if worst comes to worst, baka next next week pa... hay naku, etel talaga... pero in fairness naman, i love etel... hehehe... sana naman lumabas na agad ang back pay ko di ba... any idea how much back pay from etel? i stayed there for 1.5 years... :bop:

[greenlantern818]

TRANSCOM - 1 month are you kidding me????? 2 months na wala pa backpay ko! are you kidding me!!

[greenlantern818]

TRANSCOM - 1 month are you kidding me????? 2 months na wala pa backpay ko! are you kidding me!!

[xymae24]

sa accenture, 25 business days lang ok na. that is, if walang problema sa computation ng krung krung na payroll.ampf! nakuha ko backpay ko after one month, kaso may dispute pa kaya naiwan *** balance.which i was able to get after 2 weeks.

[lioness2007]

sa PS, 30 days bago mkuha ang backpay...

[slim_chance79]

Teletech - 4 months processing
Teleperformance - 1 month processing
Transcom - 2 weeks processing
X company - 1 month processing
I've worked for 4 companies in the last 7 months
I signed 8 contracts in 7months:bop:
I received 50k - backpay
:rotflmao:
How backpay is calculated:
unclaimed salary for the cut-off period:
tax refund:
pro-rated 13th month:
OT, VL, bonuses etc. :

Tips:
If you were employed less than 6 months, you would surely get a tax refund.
If I am to sugest, better not to stay longer than 6 months.
Imagine how much money we waste for the government.
Our tax ranges from 15% to 35%, who can stomach this?:rotflmao:


Wag Tularan! Professional trainee :bop:

[DBecks2009]

haha!! tama. huwag tularan ang isang call center hopper. :rotflmao:

[ako si..]

w/ cvg less than 2mos

[Agent_anderson]

Transcom is the best 1mo. tops, easy pa to get clearance you can process it in 1 hour if you go there at the right time and get all signatures

Bakit ako walang backpay, Transcom-Bacolod ako, I was hired month of August 2009

[Agent_anderson]

Transcom Bacolod di nagbibigay ng back pay, pero Termination ng empleyado DUN sila MAGALING! :grrr::bop::bop::bop::bop:

[stepehenyan@12]

CVG..its a hell of experience since managers check nila bibigay sayo and you cant encash it pa..you need to have an open account para madeposit yun check mo..kainis..

talaga?!:eek: nakareceive ako ng managers check from teletech na encash ko without having an open account bpi yun check.

[lunarpanda]

AFAIK cvg uses BDO.

[Shinjuro23]

Citibank managers check ang binibigay ng CVG for the backpay and you cannot encash it. its for deposit only. kung wala kang open account i suggest you retain your payroll atm at sa account mo na iyon i-deposit and check. after clearing you can easily withdraw it thru atm or OTC. you have the option to keep the ATM card.

[capsulette]

CVG - less than 2 months

[sassyandbrat]

In fairness, CVG and People Support gives out their backpay on their given date.

[uzumaki_naruto]

hmn.. nagwork ako sa IBM Daksh ng 1.5 years... resigned ng March... 30-45 days processing.. got 30T.. ok na rin.. :D

[AgentHunter_F24]

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* Completed at least 2 full yrs in college
* With at least more than 1 year of call center experience
* Sales Experience is a MUST
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YM: ninacanonero

[conyongjologs]

goodluck naman sa 45 days ng CVG. their 45 days means FOREVER.

[ringcentral]

Worked for CVG before starting out as agent & leaving the company as Team Lead after 2 years & 4 months.

Was expecting my backpay to be around 42-45k(tax refund, prorated salary & 13th mo)

But I was pleasantly surprise when I got my backpay only after 3-4 weeks & the amount I got was 62k++ :naughty:

[dudeskee0225]

@ agent anderson: ba't wala ka back pay??

[conyongjologs]

Worked for CVG before starting out as agent & leaving the company as Team Lead after 2 years & 4 months.

Was expecting my backpay to be around 42-45k(tax refund, prorated salary & 13th mo)

But I was pleasantly surprise when I got my backpay only after 3-4 weeks & the amount I got was 62k++ :naughty:


from which CVG site ka ba? tsaka kelan ka nag resign?

[chinoybrat]

pag nag AWOL ba may back-pay pa din ba?

[billgates20210]

Citibank managers check ang binibigay ng CVG for the backpay and you cannot encash it. its for deposit only. kung wala kang open account i suggest you retain your payroll atm at sa account mo na iyon i-deposit and check. after clearing you can easily withdraw it thru atm or OTC. you have the option to keep the ATM card.

Guys Gals... Im from CVG, Nuvali.. Tama ka Citibank Check ang makukuha mo.. Pero kung taga nuvali ka... Naka discover ako ng lugar na nag re-rediscounting ng mga tseke.. 1% lang of the whole amount ang kinakaltas... Kailangan mo lang ay 2 valid ID tapos ma encash mo na.. Ganyan ang ginawa ka pagkakuha ko that day nung Citibank check ko sa CVG... Yung place ay nasa Calamba, Crossing.. Lagpas ng kaunti sa Chowking papunta Waltermart... Kahelera ng Electronics Store... Madali makita kasi may Signboard na saying " Nagpapalit ng SSS, Landbank, Pag-Ibig, Corporate Cheques, etc...".. Kaya kung taga Laguna ka and you need the money ASAP.. Punta doon sa sinabi ko na place... Ex. Kung ang cheque ay Php 10,000 x 1% = 9,900.00 Net.. I hope this Helped... More Power...

[billgates20210]

By the way I got my CVG, Nuvali final pay exactly 30 days... Not working days... Siguro dipende sa pakiusap at pag process... Sa akin kasi madali... Sabi ko lang sa HR na sana makaabot kahit pasko o new year pero kung hindi okay lang... kaya gulat ako nung before new year ko nakuha... Dec28 yun.. Kung ide-deposit ko yun sa Banko ko, that will take 3 banking days ( Hindi aabot) kaya pina rediscount ko na lang sa Crossing, Calamba....

[billgates20210]

up lang guys

[ringcentral]

from which CVG site ka ba? tsaka kelan ka nag resign?

Nung nagresigned ako I was then assigned to Robinson's Equitable Tower site & I left the company around 2005.

[bean's_teddy]

Worked for CVG before starting out as agent & leaving the company as Team Lead after 2 years & 4 months.

Was expecting my backpay to be around 42-45k(tax refund, prorated salary & 13th mo)

But I was pleasantly surprise when I got my backpay only after 3-4 weeks & the amount I got was 62k++ :naughty:

wow! nalula ako sa laki ng nakuha mo, hard work really pays off. *okay*

45 days "daw" sa previous company that i've worked for pero 2mos na nakalipas wala pa rin. hmm, hopefully by next month may good news na. susme! magkano lang naman yun tagal pa i-release. :(

[ma.jade]

Good am! Just resigned with Etel (1 yr) tapos sa Feb 19 na po effective yon. eh ang cutoff po kasi ng payroll feb 12. so sa 15-19 yun na po ang back pay ko diba? Bakit may nagsabi saken meron pa ding 13th mo? eh nakuha ko na po yun nung november? Meron pa bang dagdag yung back pay ko maliban sa 5 days na yon?

[qcboi84]

Good am! Just resigned with Etel (1 yr) tapos sa Feb 19 na po effective yon. eh ang cutoff po kasi ng payroll feb 12. so sa 15-19 yun na po ang back pay ko diba? Bakit may nagsabi saken meron pa ding 13th mo? eh nakuha ko na po yun nung november? Meron pa bang dagdag yung back pay ko maliban sa 5 days na yon?

kasama pa ang pro rated 13th month mo for months of december and january, tax refund at unused leaves kung meron ka *okay*

[yncez]

wow professional trainee ... u got lots of money nu naman nangyari sa 5o grand mo?

[mark_pogi]

Ive left etel since July 2009. hindi ko pa nakukuha yung backpay ko since di ko pa inaasikaso yung clearance ko. :D

Since the merge, ewan ko lang kung may backpay pa akong makukuha or wala pero kung meron, syempre masaya ako. kung sasabihin nilang di ko na makukuha backpay ko, magkikita na lang kami sa DOLE (may nakausap na akong abogado just in case). :D

3 yrs and 5 mos din akong nagtrabaho dun.

[bean's_teddy]

^^ mukhang malaki-laki ang makukuha nyo sir. :D

[mark_pogi]

^^ mukhang malaki-laki ang makukuha nyo sir. :D

sana magdilang anghel po kayo sir. pagnagkatotoo yan, sagot ko 1 bucket na beer para sayo.

:cheers:

[bean's_teddy]

sana magdilang anghel po kayo sir. pagnagkatotoo yan, sagot ko 1 bucket na beer para sayo.

:cheers:

:cheers: sayo na lang ang beer, root beer na lang sakin. :D

IMO, since they're still using etel's name they should process your clearance and give what is due to you. Wala naman deadline ang pagpapa-clearance di ba?

Pa-clearance ka na kasi para malaman na natin. :D

:girly: miss na lang, wag na sir. *okay*

[mikeru22]

sa Ventus ako galing, according sa ibang naunang nag resign, basic monthly salary x number of years in service ang computation makukuha mo ** in 2 months...pero me iilan na nagsasabi na less daw yung makukuha pag nakakuha na ng 13th month pay ewan ko lang ah... hay. Di ko pa nakukumpleto yung requirements for clearance.

[ColdShower]

Worked for CVG before starting out as agent & leaving the company as Team Lead after 2 years & 4 months.

Was expecting my backpay to be around 42-45k(tax refund, prorated salary & 13th mo)

But I was pleasantly surprise when I got my backpay only after 3-4 weeks & the amount I got was 62k++ :naughty:

ibig sabihin sir masipag ka sa trabaho! good for you! :)

[ucb11]

mga sir...kahit ba terminated ka may makukuha ka pa ba din basta asikasuhin mo yung papeles sa kanila? tsaka makakarequest ka kaya ng certificate of employment dun?