ACS- Mall of Asia (One-E Com)

[charlie101]

Hi guys anyone from this company? I'm planning to apply tomorrow, can you give me some details like how much is their basic pay,or what accounts do they have, etc. Your replies would be greatly appreciated. Thanks in advance.

[DJ_yAn]

up ko lang rin po ito..

[honeybeefly]

14k lang basic ng agent
insurance and telco accounts

[charlie101]

pagkatapos po ba ng final interview e job offer agad? kasi po eh sabi nila tatawagan pa daw ako. sana sinabi na lang nila na i didn't pass for final interview kasi hirap yung umasa. sabi nila kasi start na ng wave 4 sa monday. tumatawag ba talaga sila for the job offer? thanks po

[DJ_yAn]

14k lang? baka depende sa account
yung kaibigan kasi namin offer sakanya 22k

[charlie101]

yung 14.5k na basic eh sa blue cross na account health card daw yun plus 1.5 food allowance

[jcsambo]

14k lang? baka sa non technical acct yun?

kasi may nag sabi sakin 23k yung offer pag tech?

ano po kaya ang mga technical accounts nila?

[jdlite2]

kala ko ba 27k basic dito? may nagpost sa kabilang thread ng ACS eh

[topman]

14k lang? baka sa non technical acct yun?

kasi may nag sabi sakin 23k yung offer pag tech?

ano po kaya ang mga technical accounts nila?

The TECH acct that we have open is for the ITO Helpdesk. 27k is the basic, plus allowances. For the other accts, starting is around 14k-17k depending on the experience. If you have questions about ACS, please refer to the other thread. Thanks.

[ajruivz]

naku wag na mag apply dito.. papa asahin lang ***

[deadfishswim]

I had my Initial interview and exam more than 3 weeks ago with ACS.
I was supposed to have my final interview but someone from ACS called me and cancelled it.He said that they are having trouble with their final interview schedule and they will just re schedule my final interview.It has been more than 3 weeks now...almost a month of waiting.My friend who was with me that time already got hired.How come I never received a call from them? I tried calling ACS and I was informed that their recruitement for the Technical helpdesk position is currently on hold and they will contact me as soon as they re open the position that I applied for.I am worried that they might just ignore my application...Hope that wont happen.I am still waiting for their call.Sad thing is that, they could have informed my application status....I've been waiting for their call.
I really want to work here.This is my dream job!

[Flyunzipped]

Hmm d nmn papaasahin. Tumatawag nmn talaga. Inaayos muna kc *** sked ng client interview. This is for the ITO Helpdesk ha. Ako 4 times bumalik, 4th *** JO.

[deadfishswim]

buti ka pa..what will happen *** sa application ko?Sayang naman yung 1 day na test and interview...halos whole day ako nag spent dun...

[email.buds]

Pwede ba *** walang call center experience at undergrad (BSCS) sa ITO Helpdesk dito sa ACS- Mall of Asia (One-E Com) ?

[jinxxs17]

Pwede ba *** walang call center experience at undergrad (BSCS) sa ITO Helpdesk dito sa ACS- Mall of Asia (One-E Com) ?

ang sabi pwede naman daw undergrad ewan ko lang kung pwede wala call center experience. ako kasi undergrad pero meron call center experience pero nun nag apply ako sa jobstreet "unsuccessful" ako eh...hehehe....

try mo pa din o kaya try mo din sa dell, nun nakapasok ako sa dell wala ako call center exp at undergrad pa at naka 1yr din ako dun.

[Flyunzipped]

Pwede ba *** walang call center experience at undergrad (BSCS) sa ITO Helpdesk dito sa ACS- Mall of Asia (One-E Com) ?

What I know is they require a year or more of technical/helpdesk support call center experience. I heard from an applicant that he was rejected for the post because he only had like 10 months of call center experience. But they accept undergrad peeps.

[ninjathet0312]

What I know is they require a year or more of technical/helpdesk support call center experience. I heard from an applicant that he was rejected for the post because he only had like 10 months of call center experience. But they accept undergrad peeps.

walang team opening ng team lead position?

[Flyunzipped]

None for the ITO side or sa IT Heldesk. Im not sure about BPO.

[topman]

None for the ITO side or sa IT Heldesk. Im not sure about BPO.

There's none on the BPO side as well. Normally, we process from within. So if ever there's an opening on the BPO/call center vertical, then we get internally.

[memex]

they have an opening for operations supervisor...hay... had my final interview friday night... but wasn't able to talk to ms pinky after...so, eto, waiting...di ko lam ang time frame on when i should expect a call... i really wanna work there!

[topman]

they have an opening for operations supervisor...hay... had my final interview friday night... but wasn't able to talk to ms pinky after...so, eto, waiting...di ko lam ang time frame on when i should expect a call... i really wanna work there!

This would be for the new program that we have. Its not techincal at all - just customer service. :)

[atmos]

Hindi ba't may isa nang thread for this? Anyway, i passed their tests and interviews and just waiting for their call again for the contract signing within this week. Medyo matagal talaga ang hiring process nila. I don't know why. But if you get into their tech account, it's worth the wait naman.

[cammie26]

Is ACS same company ba yung sa makati?

[crocifixio]

Hindi ba't may isa nang thread for this? Anyway, i passed their tests and interviews and just waiting for their call again for the contract signing within this week. Medyo matagal talaga ang hiring process nila. I don't know why. But if you get into their tech account, it's worth the wait naman.

When did you start your application process and what are the processes? How long did it take ------> Job Offer and signing? ;)

How much is the offer for this tech acct? PM me if you cannot divulge it here. Thanks in advance.:bashful:

[axl08]

may email o non-voice bpo account ba dito?
how to apply here?

[atmos]

medyo matagal din. I applied for an IT helpdesk support post on the 3rd week of december. I passed their written and oral english exams. Then was advised to wait 2-3weeks for the initial interview because the interviewer assigned for the post was on vacation. So first week of january came in, and got a call from them and scheduled me for the initial interview. Waited for two days and got a call again informing me that i passed and that they'll be patching a call from UK that same week (which was thursday of the same week) then missed a call friday so they called me up saturday and told me that i passed. This week, i'm waiting for their call again for the job offer and contract signing. About the offer, i just heard that they give good pay for technical posts, but i have no idea about the exact figures as i have yet to see the contract.

[ucb11]

pa-pm ng JO mo ok I'm interested eh

[lucian666]

i have spoke to noel baniqued one of the tech support guys sa dell who applied for a team manager position and for me that guy is more of a credible team manager than arcel bumatay who applied there at acs. but acs didnt seem to consider the ****in qualifications of this guy but instead hired arcel bumatay who is not a very credible team manager ni hindi nya masaway ang mga techs nya regarding sa mga outages!!!!!! acs management if i were you better think twice on hiring arcel bumatay!!!!!

[WEST WINGER]

Anyone care to help out, where at MOA do I go to?

[lucian666]

i would also like to add that better watch mr bumatay's action dahil sa dell ginagawa niyang bahay ang opisina and his former team sa dell eh hindi marunong magtroubleshoot. yan ba ang ang team manager doesnt even know how to follow the policies and procedures!

[markdown07]

Hi guys, here's my experience while applying at ACS (http://blog.edgelacorte.com/2009/01/14/late-post-my-application-experience-at-acs-affiliated-computer-services/).

[markdown07]

i have spoke to noel baniqued one of the tech support guys sa dell who applied for a team manager position and for me that guy is more of a credible team manager than arcel bumatay who applied there at acs. but acs didnt seem to consider the ****in qualifications of this guy but instead hired arcel bumatay who is not a very credible team manager ni hindi nya masaway ang mga techs nya regarding sa mga outages!!!!!! acs management if i were you better think twice on hiring arcel bumatay!!!!!

hi, first of all, baka naman technician lang si noel baniqued.. second, ayaw nila ng mayabang sa acs.. hindi binibigyan ng offer kapag naramdaman nilang may ere ka..

[wacky4383]

This would be for the new program that we have. Its not techincal at all - just customer service. :)


I had already my interview with the UK service operations Adrian but I guess I failed the interview due to the fact that I can't start of that quick with ACS meaning I can't resign right away. Even Adrian is asking how soon can I start but I can't give him a clear answer. I tried to check my status with Jessel and thats what she told me, but then what she said is that she will reconsider my application if there's anyone who will back out on the first batch. Do you think it will be better for me to re-apply or just follow this up with Jessel?

[wacky4383]

medyo matagal din. I applied for an IT helpdesk support post on the 3rd week of december. I passed their written and oral english exams. Then was advised to wait 2-3weeks for the initial interview because the interviewer assigned for the post was on vacation. So first week of january came in, and got a call from them and scheduled me for the initial interview. Waited for two days and got a call again informing me that i passed and that they'll be patching a call from UK that same week (which was thursday of the same week) then missed a call friday so they called me up saturday and told me that i passed. This week, i'm waiting for their call again for the job offer and contract signing. About the offer, i just heard that they give good pay for technical posts, but i have no idea about the exact figures as i have yet to see the contract.

I have same experience with you dude. I applied before the holiday season and got a call last first week of Jan, tapos na din me sa UK interview pero hanggang ngayon wala pa ring balita...sinabe ba nila sayo kung pasado ka...wala pa raw kasi silang listahan ng pumasa at bumagsak eh so di ko pa rin alam kung pumasa ako or bumagsak. PM me pre kung may balita ka or just simply put it on this forum kung ok lang sayo.

[atmos]

I have same experience with you dude. I applied before the holiday season and got a call last first week of Jan, tapos na din me sa UK interview pero hanggang ngayon wala pa ring balita...sinabe ba nila sayo kung pasado ka...wala pa raw kasi silang listahan ng pumasa at bumagsak eh so di ko pa rin alam kung pumasa ako or bumagsak. PM me pre kung may balita ka or just simply put it on this forum kung ok lang sayo.

oh, btw, update:
the other last week was the week i got the phone patch, then got another call from jessel after 3 days ('twas saturday) and that they're preparing the contract. Then came wednesday of last week, i got a call from Migs asking me if i'm available by the 19th for training, and so i said yes. Then just yesterday, i got a call around 7pm from him again, telling me to go to their office for the job offer and contract signing. And tomorrow will be my first day of training. Ang nakakainis lang, biglaan ang tawag nila. Buti na lang, i was just staying at home that time, but actually has a plan to meet up my partner. Then when i was there na, omg, we waited several hours just for the contract signing (9p was the call time and finished before 12mn). Biruin mo yun? Buti na lang, my partner never got bored dahil dala namin yung mga shihtzus namin at yun yung inaasikaso niya.

[haylie142001]

may opening po ba and csr dito magkano and basic and kung merong day shift????? tnx

[wacky4383]

oh, btw, update:
the other last week was the week i got the phone patch, then got another call from jessel after 3 days ('twas saturday) and that they're preparing the contract. Then came wednesday of last week, i got a call from Migs asking me if i'm available by the 19th for training, and so i said yes. Then just yesterday, i got a call around 7pm from him again, telling me to go to their office for the job offer and contract signing. And tomorrow will be my first day of training. Ang nakakainis lang, biglaan ang tawag nila. Buti na lang, i was just staying at home that time, but actually has a plan to meet up my partner. Then when i was there na, omg, we waited several hours just for the contract signing (9p was the call time and finished before 12mn). Biruin mo yun? Buti na lang, my partner never got bored dahil dala namin yung mga shihtzus namin at yun yung inaasikaso niya.

bad trip talaga....sabi ko kasi di me pwede mag simula agad eh gawa ng tali pa ako sa company ko and it will take time before my resignation appears to be effective....pre baka pwede mo PM sakin offer nila...im still weighing their med benefits kasi concern ako...with my current company covered *** family ko at no extra expense...sa ACS ba?

[atmos]

im still weighing their med benefits kasi concern ako...with my current company covered yung family ko at no extra expense...sa ACS ba?

yung medical benefits ng department namin will start a month from our start date, and dependents are not covered for free, other accounts/departments can get the medical benefits after regularization (6 months). But the HR said that they're currently working on covering the dependents for free daw. I'd say, that, if you're concerned with your family's medical coverage, stick to your current company muna.

[crocifixio]

yung medical benefits ng department namin will start a month from our start date, and dependents are not covered for free, other accounts/departments can get the medical benefits after regularization (6 months). But the HR said that they're currently working on covering the dependents for free daw. I'd say, that, if you're concerned with your family's medical coverage, stick to your current company muna.

please pm me the basic salary and if there are allowances. also how long will you train with this campaign? many thanks to you!!!!;)

[Beewan]

@ lucian666

pre, please dont post names - respect nlng.. if youre really that bitter, at hindi mu **** matiis na wag mag post ng mga ganyan, idaan mu nlng sa pahapyaw, pero dude, wag lang names, respect parin even your enemies..

[alchemist07]

pwede kaya mag apply uli sa kanila?last monday ng hapon nag apply ako and passed na initial exam.kaso di ko na makayanan yung pag hintay kasi almost 2 hours na kaya umuwi nako. and maraming pang nauna sakin na hindi pa natatawag.

[unoh]

mgkano po ang basic ng tech sana po may mag answer


thanks

[talipandas9]

Are there any back office openings here?

What are the accounts here? Puro graveyard ba or may dayshift din? Is it true that there's an account here that pays out net 15k every payday?

[marielxx3]

hi interested to apply po.. i heard 26k-27k daw offer dito.. true po ba? ano po bang tech accts dito na dayshift? got 2yr tech acct experience

[HavItUrWay]

was put on hold regarding my application status for 3 weeks hoping that they will be giving me a call during that time frame as they have promised but received none. got to call recruitment yesterday and was told that the tsr post has already been filled up.

when it comes to professional courtesy, their recruitment team fails the standard by a mile. i was even told yesterday that i did pass everything but unfortunately i will not be offered me a contract.

i speak for those who were promised hope but received rejection instead.

[atmos]

suwertehan lang talaga siguro pag nakapasok ng ACS. matagal talaga ang recruitment process nila. suwerte nga namin ng kaibigan ko nakapasok kami sa ACS.

[mjade8258]

26k-28k ang basic ng tech.. hindi porke una ka nag apply una ka maiinterview... sinasala talaga nila lahat ng applicant depende sa nkikita nilang potential. Ayaw nila ng may attitude problem kahit gano ka pa ka galing. Minsan natatagalan sila tumawag pero dahil un sa napaka hands on ng clients na foreigners so lahat ng results finoforward sa kanila. When I applied 1 day lang then the next day client interview then contract signing after 3 days. Just bear in mind, u need to have atleast 1 1/2 tech support experience and most of all, although your experience and your test results count, what counts the most is your attitude.

[Usual Suspect]

may available positions pa ba dito for TSR or wala na? ano pa po bang available positions dito? may diskarte ba dito para mabilis maprocess at hindi na kailanganin maghintay ng ilang weeks para matawag? Gusto ko sana magwork dito pero medyo kelangan ko na makasecure ng contract from a company at the moment **** matagal pa ang actual start date.

[unoh]

sabi nila walang opening s tsr ang opening lang IT helpdesk

[Usual Suspect]

can you please tell me the major difference of their TSR and IT helpdesk? to me it looks like both fall under "technical support"

and once again, meron po ba diskarte para hindi nmn kelangan maghintay ng sobrang tagal

thanks and have a good day

[Flyunzipped]

^ Wlang TSR dito, IT Helpdesk lang. Walang pang opening. Sorry d kta nareplyan. Zero balance. lol

[Usual Suspect]

Ok *** kapatid... sayang wala pala opening dito pero dami threads tungkol sa ACS ^_^

will send you a PM @ Flyunzipped

[HavItUrWay]

@mjade8258

What are you saying man? Attitude? That's not the point. The point was the process. If it's an isolated case, maybe you have some grounds to work on but there have been may testimonials about the whole recruitment process especially with the tsr account. If you got in because of your "attitude" then I salute you. Just don't take away the fact that a lot of us had the same experience with the recruitment team. Got the point?

For your information, I was told that I was still on their pool. It's just that the tsr account has stopped hiring for the mean time. Before you scratch-off somebody else's back, don't forget to do the same thing on yourself...first. Stop being so naive man!

[khaluamartini]

hi guys pa daan lang po! talaga po bang 20k ++ na magpa sweldo ang ACS?and ACS ba talaga yung center sa MOA? kasi galing na ko sa ACS dati it was year 2006 pero most of my batchmates pati ako umalis kasi andaming discrepancy sa sweldo...feedback naman po sa sistema ng ACS ngayon...thanks

[atmos]

hi guys pa daan lang po! talaga po bang 20k ++ na magpa sweldo ang ACS?and ACS ba talaga yung center sa MOA? kasi galing na ko sa ACS dati it was year 2006 pero most of my batchmates pati ako umalis kasi andaming discrepancy sa sweldo...feedback naman po sa sistema ng ACS ngayon...thanks

that's also what i was told by my friend... may discrepancies daw sa pasahod. but i don't know, hindi pa ako sumasahod, new hire eh. hehe.

yes, ACS MOA is different from the Advanced Contact Solutions. tsaka based from our orientation day, ililipat na daw yung mga based sa RCBC, though i dont know the date when.

[Flyunzipped]

hi guys pa daan lang po! talaga po bang 20k ++ na magpa sweldo ang ACS?and ACS ba talaga yung center sa MOA? kasi galing na ko sa ACS dati it was year 2006 pero most of my batchmates pati ako umalis kasi andaming discrepancy sa sweldo...feedback naman po sa sistema ng ACS ngayon...thanks

Tingin ko Advanced Contact Solutions ang sinasabi nito. Kasi yun ang ACS na puro ganyan ang issue e. Affiliated Computer Services po yung ACS dito sa MOA. And so far, wala pa kong dinispute dito regarding sweldo.

[wizardmage]

kelan ulit opening sa it helpdesk?

[atmos]

Hey flyunzipped, heard of the "every other tuesday" payout for the salary instead of the usual cutoff?

[pointless22]

so far sa pagkaka-alam ko freeze hiring muna for IT helpdesks, as for the salary, it is true na bi-weekly na rin ang pasahod starting feb 24, which means every other tuesday na siya

[atmos]

so far sa pagkaka-alam ko freeze hiring muna for IT helpdesks, as for the salary, it is true na bi-weekly na rin ang pasahod starting feb 24, which means every other tuesday na siya

nice to know. Kasi, sabi nun HR nung dumaan sa training room namin nung thursday ay inaasikaso pa daw ng accounting at di pa daw sure kung kaya. Pero maganda kun start na sa feb24 yung bi-weekly payout. Sa ITO department ka din?

[Flyunzipped]

Yep It's true. Dapat nga nung January pa yan kaso ayun biglang ginawang Feb na daw.

[pointless22]

nice to know. Kasi, sabi nun HR nung dumaan sa training room namin nung thursday ay inaasikaso pa daw ng accounting at di pa daw sure kung kaya. Pero maganda kun start na sa feb24 yung bi-weekly payout. Sa ITO department ka din?


yup sa ITO dept. din ako, part ako ng wave 0 for IT helpdesk :)

[pointless22]

kelan ulit opening sa it helpdesk?

sa ngayon freeze hiring muna for IT helpdesks, may mga friends ako na nag-apply recently lang and they were told by the HR people that they will probably be accepting application again for IT helpdesks by march

[pointless22]

hi guys pa daan lang po! talaga po bang 20k ++ na magpa sweldo ang ACS?and ACS ba talaga yung center sa MOA? kasi galing na ko sa ACS dati it was year 2006 pero most of my batchmates pati ako umalis kasi andaming discrepancy sa sweldo...feedback naman po sa sistema ng ACS ngayon...thanks


the ACS in MOA is Affiliated Computer Services of the Philippines, yep its true na 20k++++ ang sahod pero sa ITO dept. un di ako sure sa call center side nila... As for the salary dicrepancy, I've been to the company for about 4 months na and so far wala pa naman ako na-encounter na discrepancy (yun nga lang malaki talaga TAX!) :rotflmao:

[Beewan]

@ atmos

i guess thats true hehe :p sila pala *** narining ko na every 10 days din katulad lang dell hehe..

[khaluamartini]

ah ok ACS as in Affiliated Computer Services pala akala ko naman ACS as in Advanced contact solutions...hehehe kasi yun yung unang callcenter ko eh dami nga lang discrep dun kaya ako umalis tsaka sobra politiks eh...pero pano po ang sistema ng interview nung sa moa? any feedback will be appreciated po tsaka kung mgakano basic ng callcenter nila... salamas

[Beewan]

@khaluamatini

nakaw nde un haha.. Advanced Contact Solutions - pweh! hehe daming descrep dyan.. May isang cut off pa sila na utang saken, plus 10hrs of OT - nung tinawagan ko about my final pay - abah may utang pa daw ako? lolz kaya.. anyway back to Affiliated Computer Services - matagal lang hiring process pero mukang worth the wait **** sa sweldo - i have previous batchmates working there - inggit nga ako eh - ako nde pa tinatawagan..

[khaluamartini]

ngek so pano maghihintay ka pa ng tawag nila? ngek nga! ano account mo sa Advanced dati? sa CHCS ako eh ako nga final pay ko na nakuha 4k lang eh dahil may utang daw din ako...mga pwe talaga sila noh

[atmos]

Yep It's true. Dapat nga nung January pa yan kaso ayun biglang ginawang Feb na daw.

pero ayos na din, dahil kahit papano eh naisaayos na nila *** bi-weekly na payout.

@ atmos

i guess thats true hehe :p sila pala *** narining ko na every 10 days din katulad lang dell hehe..

maganda nga eh, para di tayo nahihirapan dahil hindi na agad tayo mag-aantay ng ilang araw before the payday dahil every other week na. di na tayo mauubusan agad ng pera! *okay*

yup sa ITO dept. din ako, part ako ng wave 0 for IT helpdesk :)

ahh. kami wave 1 din. new account sa ITO. weird nga eh, conference ang training namin from overseas, pero this week darating ang mga trainers namin.

[Flyunzipped]

^ anong account yan bro? yan ba yung UK? What time pasok nyo? parang d ko kasi kayo nakikita.

[atmos]

Yup. UK account. Bago lang. Super new. 15 agents lang kami. 1 supervisor. Different levels/posts/jobs kami. Mamaya na pala ang punta ng mga clients sa work. I heard that they just arrived here. Training hours namin e 6p-3a. I just don't know if it's gonna change since the clients/trainers are already here (since we follow UK time).

[atmos]

At lagot ang local (company) IT natin. Dahil matagal ng pinapaayos ng mga trainers namin ang stations namin, logins, etc. At until now, wala pang nasesetup except our LANs (which is not even useful at all). Di lang sa hiring pangit, pati ang IT. Amp! Haha

[pointless22]

At lagot ang local (company) IT natin. Dahil matagal ng pinapaayos ng mga trainers namin ang stations namin, logins, etc. At until now, wala pang nasesetup except our LANs (which is not even useful at all). Di lang sa hiring pangit, pati ang IT. Amp! Haha


oo mukhang medyo madami pa dapat ayusin sa IT infrastructure ng company, saka medyo kulang pa talaga sa gamit, madami-dami pang kulang besides the fact na lagi my IT issues at ang bagal pa ng response ng IT... kayo ata yung gagamit nung iba pc na naka-CRT pa :rotflmao:

[atmos]

oo mukhang medyo madami pa dapat ayusin sa IT infrastructure ng company, saka medyo kulang pa talaga sa gamit, madami-dami pang kulang besides the fact na lagi my IT issues at ang bagal pa ng response ng IT... kayo ata yung gagamit nung iba pc na naka-CRT pa :rotflmao:

yup. pero papalitan din daw yun. dahil kung hindi, magrereklamo kami. *peace* super bagal talaga ng response time ng IT. asar.

[atmos]

tuwing kelan ba ang cut off?

[unforgiven]

oo mukhang medyo madami pa dapat ayusin sa IT infrastructure ng company, saka medyo kulang pa talaga sa gamit, madami-dami pang kulang besides the fact na lagi my IT issues at ang bagal pa ng response ng IT... kayo ata yung gagamit nung iba pc na naka-CRT pa :rotflmao:

kilala ko na si atmos isa sa mga change controls yan ng ACS Syan nyahaha! :love:

ok lang un papalitan na ng Sony Vaio *** stations namin haha o diba di kami naka Dell :lol: at may kanya kanya pa kaming pedestal :D we don't use lockers...

[rai-rai]

tumatanggap ba ng fresg grad ang ACS kahit di related yung course nila more on computer?? sana my sumagot nito.. tnx..

[rai-rai]

gusto ko talaga kasi pumasok sa call center e..

[pointless22]

tumatanggap ba ng fresg grad ang ACS kahit di related yung course nila more on computer?? sana my sumagot nito.. tnx..

I'm not that familiar with the call center side ng ACS, however, since graduate ka naman and if your computer literate naman, yung english mo ok naman I don't think you'll have a problem getting a job sa call center... hindi man sa ACS, try other companies their like peoplesupport, convergys, etelecare! anyway, their is no harm in trying, so why not magwalk-in ka sa ACS Moa, then give it a shot :)

[unforgiven]

gusto ko talaga kasi pumasok sa call center e..

apply lang ng apply :rotflmao:

[BenchBoy19]

hiring ba ba *** ng helpdesk?

[lonewolfe]

tumatanggap ba ng fresg grad ang ACS kahit di related yung course nila more on computer?? sana my sumagot nito.. tnx..

Applyan mo muna yung mga cc na 1 day recruitment process. May mga cc na pababalik-balikin ka pa para sa mga exams at interview tapos later on baka hindi ka makapasa.

Try mo kaya sa Teleperformance (Ortigas, Sucat). Ang bilis ng process nila sa recruitment dito. Kung pupunta ka ng maaga Im sure before 3pm may JO ka na or kung hindi ka nakapasa sasabihin na nila agad sa applicat hindi tulad sa ibang cc na panahon pa ni Magellan yung style na kapag hindi ka nakapasa sasabihin sa applicant tatawagan na lang.

[gabrielmiranda]

walang kwenta ang human resources daw dito. saan ka makakakita na after mo mag exam sasabihin nung nag check "I'm not actually checking those exams. I'm just selecting among you guys based on what I feel."

ayos ba

[riandrew]

Nde kasi ako nag-exam eh, call conference interview agad! a week after, job offer!

Discrepancy, YES, totoo. Minsan lagpas ang sweldo ko! Kaya di ko nirereklamo kahit may discrepancy cia. :rotflmao:

[Beewan]

@rai rai

Uu apply lang ng apply.. hehehe.. matutumbok mu rin un..

[zyaj]

san po ba ito sa MOA?

[j0seph_lomb0s]

may non voice po ba dito?

[riandrew]

7th Floor, One E-Com Center, Harbor Drive, Mall of Asia Complex

non-agent positions, meron!

[atmos]

mag-start ba ngayon ang every other tuesday na payday? or should we expect the pay this week on wednesday?

[toni_16]

may hiring ba for TL position sa helpdesk?

[riandrew]

mag-start ba ngayon ang every other tuesday na payday? or should we expect the pay this week on wednesday?

start na daw yan today! lumiit sweldo dahil sa bi-weekly payday. :angry:

[nacknack]

ganun talaga liliit ang sahod kasi 10 working days ang binibilang sa biweekly, unlike ang kinsenas, 11 working days. pero kung tutuusin, mas matagal kang naghahantay ng sahod sa kinsenas system kmpera sa bi weekly

[riandrew]

yes, nabawasan ng 1 day pay, at allowances. keri lang, mas madalas naman na sweldo!

[kazade]

what positions pa po ang avail?

[rai-rai]

elow.. thank sa mga sumagot sa reply ko.. sundin ko mga payo niyo.. may exam ako sa tuesday sa etelecare, maganda ba dun? tsaka ok ba sweldo dun? sana makapasa ko.. hehehe!! sagot kayo,, thanks!

[reese09]

sa mga employeese po. may technical support ba? anung mgpositions available? pa pm na lang po ng basic. refer nyo ko kung pwede...

[rai-rai]

Applyan mo muna yung mga cc na 1 day recruitment process. May mga cc na pababalik-balikin ka pa para sa mga exams at interview tapos later on baka hindi ka makapasa.

Try mo kaya sa Teleperformance (Ortigas, Sucat). Ang bilis ng process nila sa recruitment dito. Kung pupunta ka ng maaga Im sure before 3pm may JO ka na or kung hindi ka nakapasa sasabihin na nila agad sa applicat hindi tulad sa ibang cc na panahon pa ni Magellan yung style na kapag hindi ka nakapasa sasabihin sa applicant tatawagan na lang.

hi lonewolfe! sa ortigas ba meron teleperformance? ayos ba dun? yung sweldo ayos din ba? thanks!

[rai-rai]

I'm not that familiar with the call center side ng ACS, however, since graduate ka naman and if your computer literate naman, yung english mo ok naman I don't think you'll have a problem getting a job sa call center... hindi man sa ACS, try other companies their like peoplesupport, convergys, etelecare! anyway, their is no harm in trying, so why not magwalk-in ka sa ACS Moa, then give it a shot :)

hi pointless22! oo naghahanap ako sa jobstreet maraming tumawag saken kaya lang my studies pa ko e.. sa tuesday my exam ako sa etelecare, sana makapasa. ok ba sweldo dun?? tnx

[axl08]

tanung *** po.. anung non-voice po un csr?

[riandrew]

Would you like to build your career at Dell?

If you have Tech Support experience I can get you HIRED!

Send your resume at gethired@dellpasay.com


Unless 27K din ang TSR sa inyo... :toofunny:

[atmos]

How come that they're deducting the contributions twice than normal? Tax deductions would be fine, pero bakit pati yung iba? Amp!

[riandrew]

yan nga reklamo ng mga babae dito...
di ko naman gets, isa pa wala kameng nakuhang payslip ngayon...

[sweetie18]

you should be able to see your payslips online. ask your supervisor/manager for your IPS logins. :)

[j0seph_lomb0s]

may non voice po ba dito?

[Welcome01]

Would you like to build your career at Dell?

If you have Tech Support experience I can get you HIRED!

Send your resume at gethired@dellpasay.com
ive heard about ANC account in dell moa. currently im employed as a tech support( for voice,email and whitemail)for uk isp account and im planning to resigned by april 2009 due to low salary and bad compensation (no salary inrease upon regularization). it sounds very appalling, but im turning 1 yr this coming march 31. one of my colleague told me that theres a day shift account on dell which is ANC. Just a quick inquiry, can i ask or request from the hr team to apply on this account?your help is greatly appreciated. should you need to contact me, kindly email me at dewraiden13@gmail.com.thanks.cheers!!!

[Welcome01]

Would you like to build your career at Dell?

If you have Tech Support experience I can get you HIRED!

Send your resume at gethired@dellpasay.com
ive heard about ANC account in dell moa. currently im employed as a tech support( for voice,email and whitemail)for uk isp account and im planning to resigned by april 2009 due to low salary and bad compensation (no salary inrease upon regularization). it sounds very appalling, but im turning 1 yr this coming march 31. one of my colleague told me that theres a day shift account on dell which is ANC. Just a quick inquiry, can i ask or request from the hr team to apply on this account?your help is greatly appreciated. should you need to contact me, kindly email me at dewraiden13@gmail.com.thanks.cheers!!!

[nacknack]

you mean ANZ (australian new zealand)? yes day shift sila. but it's not 8am to 5am (iisa o dalawang team lang ata ang ganitong sked). as early as 4am meron sa dell moa. though im not sure sa ibang morning shifts. initially ganun din ang schedule dun. pag nasolidify na ang ANZ sa dell moa, then it will go 24/7 na rin soon enough

[Welcome01]

you mean ANZ (australian new zealand)? yes day shift sila. but it's not 8am to 5am (iisa o dalawang team lang ata ang ganitong sked). as early as 4am meron sa dell moa. though im not sure sa ibang morning shifts. initially ganun din ang schedule dun. pag nasolidify na ang ANZ sa dell moa, then it will go 24/7 na rin soon enough
ANZ pala.thanx po sa info.mas gusto ko kasi ng day shift.kahit 4am ok lang.me opening pa ba sila *****?

[Flyunzipped]

How come that they're deducting the contributions twice than normal? Tax deductions would be fine, pero bakit pati yung iba? Amp!

Anu yung nadeduct sa iyo na twice? SSS? Philhealth? If yes, i-compute mo bro, if I am correct, yung SSS deduction mo nung nakaraan was 466, and then sa ngayong dadating na payday (Tuesday), kung nachek mo na yung payslip mo online, sss deduction will be 33 pesos. Ganto yan, sa sss kasi nasa range tayo na maximum yung babayaran, which is 500 monthly. Ang pagbabawas ng sss ay same ng sistema sa pagbabawas sa tax, depende sa gross, so if 466 yung SSS mo, based yun sa gross mo. Since 500 per month tayo dapat sa sss, and 466 plang nadeduct syo nung nakraan, kelangan pa ng 33 or 34 pesos para mameet yung 500 para sa monthly sss deduction mo para sa month na to (February). Same goes for Philhealth, but I'm not sure kung magakano dapat maonthly natin sa Philhealth. Pero yung pagibig if you notice, nung nakaraan meron tyong pagibig 100 pesos pero this coming payday wala na. Why? kasi 100 *** talaga lagi ang bayad sa pagibig monthly, so nameet na ntn yun nung nakaraang sweldo pa.
Yan ang idea ko at ang sa tingin ko. Kaya hindi ako nagrereklamo. Magulo lang kasi talag compared dati na yung isang payday dun ang kaltasan ng SSS, pagibig, Philhealth and yung isang payday tax lang.

[dark2099]

tanong ko lang. naghihire ba kayo ng 1st college undergraduate.? pm nyo po ako.

[nacknack]

ANZ pala.thanx po sa info.mas gusto ko kasi ng day shift.kahit 4am ok lang.me opening pa ba sila *****?

punta ka na lang as dell.com/manila website o kaya sa thread ng dell moa pasay kasi hindi ako taga anz so di ko rin alam ;)

[atmos]

Anu yung nadeduct sa iyo na twice? SSS? Philhealth? If yes, i-compute mo bro, if I am correct, yung SSS deduction mo nung nakaraan was 466, and then sa ngayong dadating na payday (Tuesday), kung nachek mo na yung payslip mo online, sss deduction will be 33 pesos. Ganto yan, sa sss kasi nasa range tayo na maximum yung babayaran, which is 500 monthly. Ang pagbabawas ng sss ay same ng sistema sa pagbabawas sa tax, depende sa gross, so if 466 yung SSS mo, based yun sa gross mo. Since 500 per month tayo dapat sa sss, and 466 plang nadeduct syo nung nakraan, kelangan pa ng 33 or 34 pesos para mameet yung 500 para sa monthly sss deduction mo para sa month na to (February). Same goes for Philhealth, but I'm not sure kung magakano dapat maonthly natin sa Philhealth. Pero yung pagibig if you notice, nung nakaraan meron tyong pagibig 100 pesos pero this coming payday wala na. Why? kasi 100 *** talaga lagi ang bayad sa pagibig monthly, so nameet na ntn yun nung nakaraang sweldo pa.
Yan ang idea ko at ang sa tingin ko. Kaya hindi ako nagrereklamo. Magulo lang kasi talag compared dati na yung isang payday dun ang kaltasan ng SSS, pagibig, Philhealth and yung isang payday tax lang.

ah kasi, nung feb10, nakaltasan kami ng government contributions, then nung feb 24, nakaltasan na naman kami. pero nakita ko na yung payslip online (for march10). tama ang email sa amin ng hr-payroll. nabawasan lang kasi kami ng contribution last time eh (which is not right) pero, anyway, happy pa din sa sahod. as always, ang laki ng tax. hehe

[toni_16]

meron bang opening?

[Flyunzipped]

ah kasi, nung feb10, nakaltasan kami ng government contributions, then nung feb 24, nakaltasan na naman kami. pero nakita ko na yung payslip online (for march10). tama ang email sa amin ng hr-payroll. nabawasan lang kasi kami ng contribution last time eh (which is not right) pero, anyway, happy pa din sa sahod. as always, ang laki ng tax. hehe


Yung nabawas nung Feb 10, for January kasi yun bro. Kasi dba para sa cut off na January 16-31 un? than nung payday nung Feb 24, may bawas ulit ng contribution for the month na ng Feb yun, kasi dba ang cut off nun e Feb 1 - 14? Then ngayon na Tuesday March 10 - may bawas ulit kasi yung kulang nga dun sa nabawas nung Feb 24. Katiting na SSS (33 pesos), at Philhealth. At for Feb pa din to dba ang cut off nyan e Feb 15 - 28?. Yun.

[nacknack]

Unless 27K din ang TSR sa inyo... :toofunny:

helpdesk lang ba ang tech account sa acs? nagtatataka lang kasi ako kung 27k ang sahod dyan (yung ibang kilala ko 32k pa nga ang sahod kaso sinungaling naman sa MS certifications nung ininterview sya dyan, pero that's beside the point), then bakit andaming nag aaply from acs to dell moa? :confused: magsisimula na sila sa training at floor production is on May month na. eh alam naman ng lahat na 21k lang ang kayang i-offer ng dell sa mga new hires. unless may ibang tech account sa inyo na 18k lang ang sahod. yun siguro.

[riandrew]

helpdesk lang ba ang tech account sa acs? nagtatataka lang kasi ako kung 27k ang sahod dyan (yung ibang kilala ko 32k pa nga ang sahod kaso sinungaling naman sa MS certifications nung ininterview sya dyan, pero that's beside the point), then bakit andaming nag aaply from acs to dell moa? :confused: magsisimula na sila sa training at floor production is on May month na. eh alam naman ng lahat na 21k lang ang kayang i-offer ng dell sa mga new hires. unless may ibang tech account sa inyo na 18k lang ang sahod. yun siguro.

Sorry dear, im not an agent so di ko alam ang mga accounts, pero yung teammates ko they used to be before nalipat sa team namen ngayon.

Bakit madame lumilipat? Ang hirap ng tanong mo... *okay*

[Flyunzipped]

helpdesk lang ba ang tech account sa acs? nagtatataka lang kasi ako kung 27k ang sahod dyan (yung ibang kilala ko 32k pa nga ang sahod kaso sinungaling naman sa MS certifications nung ininterview sya dyan, pero that's beside the point), then bakit andaming nag aaply from acs to dell moa? :confused: magsisimula na sila sa training at floor production is on May month na. eh alam naman ng lahat na 21k lang ang kayang i-offer ng dell sa mga new hires. unless may ibang tech account sa inyo na 18k lang ang sahod. yun siguro.

Yep Helpdesk lang ang pagkakaalam kong Tech account dito, na nagstart nito lang October last year, and part ako ng first batch. Madami akong kasamang galing ng Dell kaya I don't agree na may nagaaply from here to Dell, dahil mostly, ang reason is ayaw na sa TotSol, and of course 27k > 21k. Maybe Advanced Contact Solutions yung ACS na yun. Dami kasing nalilito jan sa dalawa. Kaya ako pag tinanong san ako nagwowork, ang sinasabi ko Affiliated Computer Services. lol Or kung talagang galing sila ng Affiliated Computer Services, hindi siguro Helpdesk, baka CSR or kung anu mang iba pang non helpdesk dito. Yung sinasabi mong 32k na sahod, nagkaron ata ng opening sa ganyang post at iilan lang ang kelangan. Swerte lang nung kakilala mo sa timing. Kasi nung October d pa open yung post na yun.

[bliss15]

pwede ba part time dito?

[wizardmage]

hi all,, im wondering kung kelan ulit mag start hiring sa ITO helpdesk ng acs? i want to apply sana po.... more on networking sila dba? sana po may mag reply dito sa msg ko.. thnk you po :)

[nacknack]

Yep Helpdesk lang ang pagkakaalam kong Tech account dito, na nagstart nito lang October last year, and part ako ng first batch. Madami akong kasamang galing ng Dell kaya I don't agree na may nagaaply from here to Dell, dahil mostly, ang reason is ayaw na sa TotSol, and of course 27k > 21k. Maybe Advanced Contact Solutions yung ACS na yun. Dami kasing nalilito jan sa dalawa. Kaya ako pag tinanong san ako nagwowork, ang sinasabi ko Affiliated Computer Services. lol Or kung talagang galing sila ng Affiliated Computer Services, hindi siguro Helpdesk, baka CSR or kung anu mang iba pang non helpdesk dito. Yung sinasabi mong 32k na sahod, nagkaron ata ng opening sa ganyang post at iilan lang ang kelangan. Swerte lang nung kakilala mo sa timing. Kasi nung October d pa open yung post na yun.

alam naman natin kung bakit sila lumipat dyan from dell. hindi lang naman sila ang may ayaw sa totalsol. pero im sure Affiliated Computer Services sila kasi nung nagbreak ibang teammates ko sa labas nakita sila nagyoyosi, nilapitan nila sagot nila "...dyan sa kabila". ang pagkakaalam ko kasi nga is helpdesk lang ang tech account dyan tapos sabi ni riandrew

Unless 27K din ang TSR sa inyo... kaya nagtaka ako since timing na may mga techie na nagaaply sa dell from ACS. unless, nag end of life ang isang account sa inyo at naglipatan :)

[DJ_yAn]

hiring pa ba tsr dito? tsaka may non-voice account ba like chat or email support? thanks..

[beybi.angel]

iba po ba to sa ACS dito sa cubao? how much po starting salary sa csr? tsr? pano po ang incentives dito? allowances? leaves? etc...

Thanks po sa mag rereply. :)

[Flyunzipped]

alam naman natin kung bakit sila lumipat dyan from dell. hindi lang naman sila ang may ayaw sa totalsol. pero im sure Affiliated Computer Services sila kasi nung nagbreak ibang teammates ko sa labas nakita sila nagyoyosi, nilapitan nila sagot nila "...dyan sa kabila". ang pagkakaalam ko kasi nga is helpdesk lang ang tech account dyan tapos sabi ni riandrew

kaya nagtaka ako since timing na may mga techie na nagaaply sa dell from ACS. unless, nag end of life ang isang account sa inyo at naglipatan :)

Hmm ang sabi lang e "jan sa kabila"? baka sa Teletech or EXL sila. Wala pang nagsasarang account, nagsisimula plng eh. Sa ngayon 6-7 ang account sa Helpdesk. Meron ngang account na hindi pa nagtatraining. Andito lang sila, sumesweldo. At yung iba naman nagttraining plng.

[gearboxboi]

hi there. Im a fresh grad with 0 work experience of any sort and im planning to apply here at ACS MOA. Word is, its a good company. I'm a DLSU communication arts honor graduate looking for a job that gives a decent starting pay.

What are my chances here at ACS? is there an opening? NEED YOUR HELP, GUYS. thanks.

[milkyshake]

kala ko sa cebu *** my discrepancy jan din pala sa mla. kainis bakit ganyan ang acounting... expect kana malaki makuha na sahod na di-discre ****..

at *** every tues na pay.. d ako sang ayon dun lumiit sobra ang sahod ang leaves discre pa.. kahit ilang ot pa kunti pa rin... :(

lagi delay payslip..sows....

[riandrew]

kala ko sa cebu *** my discrepancy jan din pala sa mla. kainis bakit ganyan ang acounting... expect kana malaki makuha na sahod na di-discre ****..

at *** every tues na pay.. d ako sang ayon dun lumiit sobra ang sahod ang leaves discre pa.. kahit ilang ot pa kunti pa rin... :(

lagi delay payslip..sows....


Galing ako cebu last sat-sun, di ko nakita sa IT park yung ACS, nsa i2 or i3 pala..

I think fair naman ang every other tues payday. Yes bumaba, pero sanayan lang yan.

Kaya lucky me, paguwe ko ng Bohol Cebu trip, sweldo na! :bounce:

[nacknack]

Hmm ang sabi lang e "jan sa kabila"? baka sa Teletech or EXL sila. Wala pang nagsasarang account, nagsisimula plng eh. Sa ngayon 6-7 ang account sa Helpdesk. Meron ngang account na hindi pa nagtatraining. Andito lang sila, sumesweldo. At yung iba naman nagttraining plng.

hindi ko lang naisabi ng detalye pero naturo ang e one comn bldg at acs daw sila. pero kung sabi nyo naman eh walang nagsara sa inyo, then well & good. no problem. nagtataka lang ako kaya nagtatanong *okay*

[sweetie18]

Yep Helpdesk lang ang pagkakaalam kong Tech account dito, na nagstart nito lang October last year, and part ako ng first batch.

Can't help but reply here. :D

Just an FYI, ACS started helpdesk operations September 2006, and almost all of the first batch analysts (4 na lang ang natira from the original batch na 10) are either managers or supervisors right now. hulaan na lang kung anong account yun. ;)

[Flyunzipped]

Yep I forgot about LTGS, tama ba? What I mean is nagstart magramp up nitong October *** na meron talagang mga account (Outsourced). Kasi dba before dahil sa sobrang iilan lang kayo e hindi nga nacacategorize na ITO? So ngayon lang narerecognize. Before kasi, iisang acount lang kayo and d pa nakabase dito ang ITO noon, ngayon pa lang October nagstart. Pero yeah of course, kayo ang first and original. :-) *okay*

[chikaguru]

yup i'm working here, the account where i am is the hisghest paid account in ACS, but it requires min of 2 years experience for the acct. i think they're hiring for wave 2, sa pioneer acct ako

[toni_16]

wala pa rin bang tech account aside from helpdesk service...im planning to apply as a Team Leader

[sweetie18]

Yep I forgot about LTGS, tama ba? What I mean is nagstart magramp up nitong October *** na meron talagang mga account (Outsourced). Kasi dba before dahil sa sobrang iilan lang kayo e hindi nga nacacategorize na ITO? So ngayon lang narerecognize. Before kasi, iisang acount lang kayo and d pa nakabase dito ang ITO noon, ngayon pa lang October nagstart. Pero yeah of course, kayo ang first and original. :-) *okay*

yep, LTGS. :) we started with BPO, then nung July/August of 2008 we transferred to ITO since we are supporting corporate employees. sad lang kasi di masyado nakahalubilo agad ang LTGS with the new hires nung nag-"mass hiring" ang HR. hehe... :)

[phoebedwtl]

job offer ko na on monday for csr healthcare account, pinoneer daw. any idea how much salary? sana naman may makasagot.. thanks

[atmos]

job offer ko na on monday for csr healthcare account, pinoneer daw. any idea how much salary? sana naman may makasagot.. thanks

my friend whom i just referred passed for csr healthcare account, pioneer din daw. i think magkaparehas kayo ng account. he was offered 19k. but i guess it also depends on the experience.

[sportenthusiast]

ei atmos..may i know how many years did your friend have in experience =)

[phoebedwtl]

ah really,, thanks!!! 2yrs experience ko sa healthcare account tapos 19k din previous salary.. sana ganun din sa akin. thanks for your response.. ;)

[Protexis]

hi peepz!

i saw their tsr job post in jobsdb. any inputs about this?
paano po process nila kapag walk in?
pwede po ba pa refer na din?

hoping for any response from u guyz! ty :)

[gandang_ahente]

hi naku!!i've been with this company for about 10 months pero grabee ang dami kung discrepancy sa sweldo na until now eh di binibigyan ng solution until my last sweldo with them..so sad but true!!:mecry:i think the company doesnt care about there employee's concern dahil almost every payday eh yun ang problem namin kaya marami na rin ang nagresign.:bop:i hope magbago na sila and yung back pay eh hindi rin nila agad agad na proprocess eh the fact sabi nila 1 month lang daw un.What are they doing with the client's money???:confused:sana nga magbago na sila kasi lagi nalang nila pinapaikot ako ulo ng mga agents.*peace*

[fr0st06]

magkano kaya offer sa TSR?

[brida_09]

hi naku!!i've been with this company for about 10 months pero grabee ang dami kung discrepancy sa sweldo na until now eh di binibigyan ng solution until my last sweldo with them..so sad but true!!:mecry:i think the company doesnt care about there employee's concern dahil almost every payday eh yun ang problem namin kaya marami na rin ang nagresign.:bop:i hope magbago na sila and yung back pay eh hindi rin nila agad agad na proprocess eh the fact sabi nila 1 month lang daw un.What are they doing with the client's money???:confused:sana nga magbago na sila kasi lagi nalang nila pinapaikot ako ulo ng mga agents.*peace*


ganun ba? i was applying to sana..discrepancies din *** reason why I resigned with my previous company.

[kc_ganda]

hay naku!!ang dami nga discrepancy dito..i thought i could start a career in this company pero grabe ang politika.well surely most of all call centers meron nun pero disputes and kalaban mo dito.

[recruit4nco]

helpdesk lang ba ang tech account sa acs? nagtatataka lang kasi ako kung 27k ang sahod dyan (yung ibang kilala ko 32k pa nga ang sahod kaso sinungaling naman sa MS certifications nung ininterview sya dyan, pero that's beside the point), then bakit andaming nag aaply from acs to dell moa? :confused: magsisimula na sila sa training at floor production is on May month na. eh alam naman ng lahat na 21k lang ang kayang i-offer ng dell sa mga new hires. unless may ibang tech account sa inyo na 18k lang ang sahod. yun siguro.

Malamang galing sa Electrolux yun. Tech account din pero kasi home appliance ang tinatroubleshoot. :D

[recruit4nco]

hi naku!!i've been with this company for about 10 months pero grabee ang dami kung discrepancy sa sweldo na until now eh di binibigyan ng solution until my last sweldo with them..so sad but true!!:mecry:i think the company doesnt care about there employee's concern dahil almost every payday eh yun ang problem namin kaya marami na rin ang nagresign.:bop:i hope magbago na sila and yung back pay eh hindi rin nila agad agad na proprocess eh the fact sabi nila 1 month lang daw un.What are they doing with the client's money???:confused:sana nga magbago na sila kasi lagi nalang nila pinapaikot ako ulo ng mga agents.*peace*

Wag natin lahatin. Salary discrepancies in this company are isolated on the SBU level. Some SBUs, like mine, have no salary discreps.

Ulitin ko, wag tayo mag generalize. :D Kausapin nyo kasi manager nyo.

[brida_09]

so *** discrepancy depende sa account? *** iba okei...naku mahirap yata yan


Wag natin lahatin. Salary discrepancies in this company are isolated on the SBU level. Some SBUs, like mine, have no salary discreps.

Ulitin ko, wag tayo mag generalize. :D Kausapin nyo kasi manager nyo.

[gandang_ahente]

hay naku!!lagi nalang ganyan eh.some agents will just shut up kasi puro ganun nalang lagi kaya pagod na mag reklamo and wala naman nangyayari.hayz!!until now wala pa akong back pay!!!huhuhuhu...malapit na mag-2 months!!

[atmos]

Ako, or say, our account, wala namang discrepancy. Sobra pa nga bigay sa'min eh. Siguro you should've mentioned that with your supervisor, since our online payslip is always available online, and that you'll see exactly what you'll get on the pay day itself. And you have enough time with your TL to complain so that the accounting could've made adjustments if there were any.

[brida_09]

hay naku!!lagi nalang ganyan eh.some agents will just shut up kasi puro ganun nalang lagi kaya pagod na mag reklamo and wala naman nangyayari.hayz!!until now wala pa akong back pay!!!huhuhuhu...malapit na mag-2 months!!

so parang depende sa account...un iba wlang discrepancies?
nagresign ka na ba?

[AiSugiyama]

Anyone who has an idea what is the travel account of ACS? I have previously worked with PeopleSupport and their client back then was EXPEDIA. Im planning to apply here but have no idea how much they're offering for this. Anyone? I don't wanna waste my time going there since I'm from Laguna pa then i-offer lang pala is much lower than my expectation.

Would appreciate anyone who can share some info here! Cheers!:)

[gearboxboi]

I applied last week of Feb then got my two interviews then was told to wait for a week for a call. After 6 days I got a call for my final interview the next day. Then told to wait again for 24 hours. After 48 hours, I got a call for my job offer. Then there. I'm starting @ the 20th, Electrolux account.

The pay's not that big. I honestly took the job because I'm still confused on what the right career path is to take if I'm to pursue what I studied.

I'm just wondering what are the career advancement opportunities here at ACS. I have a friend who was offered a promotion after 3 months in HSBC where career mobility is so fast if you're one of the better employees.

I know I'm an above average person in performance and aptitude. How long do I have to wait for a promotion? I'm wondering if the company has specific policies regarding this?

[gearboxboi]

And regarding that Electrolux account. Does anybody have information about the job? Do we troubleshoot appliances? Argh.

[recruit4nco]

And regarding that Electrolux account. Does anybody have information about the job? Do we troubleshoot appliances? Argh.

Yes. Major appliances like freezers, refrigerators, etc.

[jhinggay19]

And regarding that Electrolux account. Does anybody have information about the job? Do we troubleshoot appliances? Argh.

not really. as far as i know, there's an account/departmetn for elux who troubleshoots appliances. but if you're a csr, it's plain customer service. If you do troubleshhot minimal lang. It's more on warranties and tech lists.

[Marky21]

may opening for QA?

[dungbedan]

do you have humana voice account here?

[gandang_ahente]

just wanna ask What if nag resign ka because you have NCNS record with the company eh di ka na ba pwede bumalik and re-apply in a different account???and you never render 15/30 days..-answer pls!

[wizardmage]

hi all kelan po ulit opening ng help desk?

[zeke101]

may baklang TL **, Clyde Orolfo name.. hehehe

[fumoffu]

May bagong account daw dito na magstastart sa July. hehe...

[sijiro]

May bagong account daw dito na magstastart sa July. hehe...

hi!

any idea what the new account is?

[batuan]

hindi kaya mahirap ang mag trabaho sa call center? nasanay na ako sa day shift.

okay ba ang management dito? alaga ba?

natatawa lang ako na maraming nagrereklamo na ang tagal ng recruitment nila, pero baket ang daming gusto mag apply dito... ano ang kaibahan compared sa ibang call centers?

[iskorl]

i applied last Friday i finished all the test and they ask me to be back ng monday for initial..i did..so monday comes i got my initial and final on that same day..sabi wait na *** daw ng col ngtxt sila ng tues for my schedule ng phone interview w/ the client and the schedule was Wednesday night ok naman yung interview kc ngcompliment pa yung client eh but the HR on the other line said wait na *** daw ulit ng tawag..until now no txt no call pa rin..

question:

may aasahan pa ba ako or should i consider it as no go? kkaiba kasi recruitment process nila eh unlike other centers you would know kung go ka or no go..also the client informed me about the new LOB its all about implementation..meron ba dito may alam bout this new LOB and kelan yung start ng wave 1?

please acs people if you have info share naman po..

tahnks in advance..=)

[iskorl]

acs called me last week sabi im for JO na daw wed 3pm was supposed to be my schedule for JO but around 12nn they called me and said that they will reschedule my JO because the person assigned was busy but they never gave me a new sched sabi i need to wait for their call na lang daw ulit..

hay..hangang kelan kaya tong mala secret mission ko na application with them..but laging kailangan ko mgantay ng call from them why they can't give me exact sched..JO would only take less than 10mins i don't think it can affect their entire schedule..

well i guess i need more patience because i really want to work in that company..its near our place kasi 1 tambling lang..

[keans_16]

acs called me last week sabi im for JO na daw wed 3pm was supposed to be my schedule for JO but around 12nn they called me and said that they will reschedule my JO because the person assigned was busy but they never gave me a new sched sabi i need to wait for their call na lang daw ulit..

hay..hangang kelan kaya tong mala secret mission ko na application with them..but laging kailangan ko mgantay ng call from them why they can't give me exact sched..JO would only take less than 10mins i don't think it can affect their entire schedule..

well i guess i need more patience because i really want to work in that company..its near our place kasi 1 tambling lang..

panu u nag apply? tech support ba inapplyan mo? balak ko kasing mag apply as tech support sa company na ito. tnx

[smbofilada]

panu u nag apply? tech support ba inapplyan mo? balak ko kasing mag apply as tech support sa company na ito. tnx



kian nag apply ka na ab sa ibang CC b4?? ask lang kasi first tiem ko rin apply pero online...

[smbofilada]

i applied last Friday i finished all the test and they ask me to be back ng monday for initial..i did..so monday comes i got my initial and final on that same day..sabi wait na *** daw ng col ngtxt sila ng tues for my schedule ng phone interview w/ the client and the schedule was Wednesday night ok naman yung interview kc ngcompliment pa yung client eh but the HR on the other line said wait na *** daw ulit ng tawag..until now no txt no call pa rin..

question:

may aasahan pa ba ako or should i consider it as no go? kkaiba kasi recruitment process nila eh unlike other centers you would know kung go ka or no go..also the client informed me about the new LOB its all about implementation..meron ba dito may alam bout this new LOB and kelan yung start ng wave 1?

please acs people if you have info share naman po..

tahnks in advance..=)



mahirap ba ang mga pinagawa sayo , ask lang ako para maka pag prepare sa exam , nag take ka ba ng call simulation , mahirap ba ...?
thanks in advance..

[keans_16]

kian nag apply ka na ab sa ibang CC b4?? ask lang kasi first tiem ko rin apply pero online...

dami ko ng inaaplyan na cc. halos naexperience ko na yung hiring process ng ibat ibang cc at head hunters. meron akong 3 years tech support experience. naghahanap kasi me ng callcenter na mataas magbigay at the same time, hindi ganun kahirap ang job at maganda yung working environment. Once na nalaman kong mababa lang ang ibibigay sa akin, nirereject ko na agad (pero case to case basis lang ito). Marami ng nag JO sa akin pero sadyang mapili ako. hihi :lol:

[riandrew]

kung choosy ka, wag ka na mag-expect sa offer ng ACS. :D

[keans_16]

kung choosy ka, wag ka na mag-expect sa offer ng ACS. :D

bakit? mababa ba sila mag offer? :(

[freshbabe]

how much base pay for experienced agents here???
and tanong ko lang when going to ONE E-COM BLDG.,
san banda sa MOA puwedeng dumaan??? (bridgeway)

[project_eden]

HGSL’s newest Medical Account is in need of Customer Service Representatives.

Qualifications:

- College Graduate of any course or 2nd year college level with at least 3 months call center experience.
- Excellent comprehension and listening skills
- Excellent command of spoken and written English
- Excellent customer handling and problem solving skills


Other Accounts:

Ryder Account

Qualifications:

- Minimun of 2 years College education.
- Background in logistics transportation service and dispatch, an advantage
- Excellent customer service and interpersonal skills
- Can handle conversation in English with spontaneity and confidence
- Very good problem solving and analytical skills

Project F1

Qualifications:

- Completed at least 2 years of College
- At least 6 months of customer service experience
- Excellent communication skills
- Willing to work in Night shifts

**Wave 71 starts on August 24, 2009


• Submit your Resume and cover letter to ProjectEden@ymail.com.
• Indicate the account that you’re interested in.

[jcmang]

Hi!
just want to ask info re backpay sa acs. i used to work there june-nov 2006. I didnt get my backpay kc nung bumalik ako for processing of clearance, nagsara *** account. =( Advise ako ng acs na wala sila magagawa kasi naterminate *** mga managers na mag-sign sna sa clearance ko. Gusto ko lang naman sna malaman kung magkano kaya computation ng backpay ko para naman malaman ko kung worthy pang asikasuhin ko. Pls help. Basic was 14K. Thanks po in advance.

[scriptkiddie]

help, I'd like to follow up my application. any one has the number of the HR? thanks in advance

[punchkid]

Job positions open for QA Analyst, Product Trainers, Team Sup and Workforce Sup

Interested? PM me for details. :)

[liljammerz]

IS THIS COMPANY ACCEPTING HIGHSCHOOL GRADUATE or even UNDERGRADUATE OF 1ST YEAR COLLEGE? :confused:

I've been to Collections Account At RMH also known as NCO but for 3 months.. :)

THANKS! *okay*

refer naman jan.. hehe.. :rotflmao:
liljammerz46@yahoo.com

[benjoy]

is there an opening for a product trainer, please pm me for information, i would like to apply here :)

[fumoffu]

guys. pa pm naman kung may idea kayo sa bagong acount na magstart sa Aug 3... thanks..

[Amuro_Ray]

Is the IT/tech account hiring? and does ACS accept walk ins?

[brace]

How long will it take to process the application? I applied here for a Sr. Fin'l Analyst post through jobstreet but I have not received any response from them yet.....any info ofrom the insiders on this opening?...hope to get your response soon...

[freshbabe]

healthcare Account Lang Ba Yung Cs Account Ng Acs-moa??? diba Yung Electrolux Account Considered As Tech Support Yun??


Hiring Ba Customer Service Agent Post Sa Inyo???

[ayie713]

I saw in one site na there's an acct sa ACS na weekends lang daw ang pasok? Can you please confirm?

If this was answered before churi hindi ako nag-backread.

[zaido0327]

Well I tried to apply on this company... Napansin ko lang, ang pangit ng hiring process. Kawawa yung mga applicants. Pinapupunta ng maaga and yet hapon na inaacomodate ( yung kasabay ko pinapunta ng 10am, nag lunch na lahat ng tao pero siya di man lang inabisuhan, until napikon na siya at itanong sa reception where is the interviewer. Hayun, saka palang lumabas para maaccomodate siya.

[zaido0327]

acs called me last week sabi im for JO na daw wed 3pm was supposed to be my schedule for JO but around 12nn they called me and said that they will reschedule my JO because the person assigned was busy but they never gave me a new sched sabi i need to wait for their call na lang daw ulit..

hay..hangang kelan kaya tong mala secret mission ko na application with them..but laging kailangan ko mgantay ng call from them why they can't give me exact sched..JO would only take less than 10mins i don't think it can affect their entire schedule..

well i guess i need more patience because i really want to work in that company..its near our place kasi 1 tambling lang..


Kung ako sayo, wag mo munang asahan, try mo pa rin yung iba mong inaaplyan... ewan ko ba bat ganun dito. Ako nga eh, nag pass ng Friday then pinabalik ng Monday... nwawala raw yung resume ko. So nag fill up nanaman ako ng bagong form. At hayun, nakita rin nila. After kung ma tapos yung another form. Hindi organised ang hiring process.

[markdown07]

ang masasabi ko lang, if you really want to apply sa ACS.. you need to bring a ton of patience with you.. Hindi ka pwede dito if hindi mo kayang maghintay ng 4 hours only to get interviewed for 15 mins.. and then wait again for another 4 hours for the next short interview..

ako nga sa JO na mismo, binigay sakin yung contract then iniwan ako.. sandali lang daw.. 2 grueling hours have passed, aba, hindi pa bumabalik.. tinext ko.. pagbalik nya, nakalimutan daw ako.. i mean, what the hell.. are they that irresponsible? nakakainis.. grabe..

[doridee]

I also submitted an application for Senior Accountant (thru jobstreet) but until now I haven't received any feedback..
Naiinip na nga ako eh.although wala pa **** 1 wk.
Gusto ko na nga magwalk-in kaso sabi nung officemate ko pang callcenter posts lang daw *** pwede magwalk-in..is this true? or okay lang magwalk-in kahit kahit anong position ang inaaplayan?

[potpot80]

Granted that the salary is very enticing..... however how is the Management naman dyan? especially sa mga ccounts nio... ksi kung okay nga sahod eh sang damukal na Ku*** naman ang mga tao... eh wag na lang di ba?

[1boink2]

how much offer nila dito sa may cc experience na, mga 3yrs cc experience,can you pls quote the salary range...thanks!

[deadfishswim]

Hay naku po!I applied here last year OCTOBER!They told me they would call me back for my final interview... ilang months at mag iisang taon na nakalipas...WALA NA!I called them to follow up sabi nila maghintay ***...I lost hope!

[musika88]

actually the whole recruitment process in ACS is really bad. I already had my job offer and medical but until now i haven't received a call from them. It has already been 14 days. My friend and I was called by the HR people to come to MOA at around 10pm for our client interview. when we came there I was the only one who got interviewed. The OM said the HR made a mistake and misinformed my friend. I had the opportunity to apply in JP Morgan Chase and I have to commend the HR of that company. They are very accomodating and organized.

[musika88]

meron medco account

[musika88]

pag hindi ka nakatanggap nang tawag after your client interview wag mo na silang asahan kasi ganyan nangyari sa friend ko di man lang ininform after the client interview kung pasado siya o hindi wait na lang daw nang tawag. Pasko na wala pa.

[Sun_Set]

Same experience. Their HR really need to improve the procedure. I applied for a managerial position. The HR who contacted me is not around. Kinulit ko lang yung receptionist after filling up the application form. Finally, I was interviewed by HR. Then sabi nya, bumababa daw ako sa ground floor, then go to another entrance sa 17f (can't remember) kasi don daw yung next interviewer. And that non-employees are not allowed to pass through certain doors.

So ginawa ko naman, then nung nandon na ko, ayaw akong papasukin ng guard, dapat daw dala ko yung visitor ID na in-issue sa main lobby nila. Pero nasoli ko na yun, para makuha yung SSS ID ko.

Pinabababa na naman ako, then akyat sa main lobby to get the visitor ID then back down and up again don sa 2nd entrance. Imagine kung ilang akyat baba yun.

Wala kasi silang sistema, on informing candidates what to do.
I told HR that I'm withdrawing my application.

I don't want to join a company that disorganize. This just reflects kung gaano rin siguro ka-disorganize operations nila.