Call Center Companies that offer Six-Sigma Certification?

[Frau Castor]

Pips, can you post what are those companies that currently offer six-sigma?

As far as I know IBM Daksh offers it. What else?

[hufflepuff]

TeleTech. For uppper management or sup level. But you can enroll through their online university with the help of a training coordinator or manager. You need to request for it to be added to your assigned learning since this is a high-profile course that requires your manager or even site director's approval. You would need to come up with a project/proposal and execute it towards the end of the module that should impact your program/site before you can graduate and move up to the next level/belt.

[Frau Castor]

Ic, thanks for the info... anyone else knows what companies offer this?

[geekhead]

TELUS International Philippines.

[joselogarta]

Sutherland Global Services and, if I'm not mistaken, Convergys does as well.

[F_Up!]

us as well...Accenture!!!

[Frau Castor]

Convergys? I don't think so. I've been with this company for 2 years. Anyhow, How about Sykes?

[freshbabe]

CONFIRMED MERON CONVERGYS ... this was tackled when I was a trainee back then by our trainer.

[Frau Castor]

ah ok, malamang sa upper management lang yan open. wala sa katulad kong ahente haha.

[im_ginny]

ah ok, malamang sa upper management lang yan open. wala sa katulad kong ahente haha.

IBM Daksh offers this even to our agents, everybody is given equal opportunity. :naughty:

[blackwind28]

Six Sigma is offered to everybody who is interested in IBM Daksh but in Convergys, it is only being offered to TLs, as well as those in the Managerial position. In IBM Daksh, you can avail of the program after 6 months but in CVG you have to wait until you are in the Supervisory level or Managerial position to avail the program... which means... Anyhow, if you want to avail of the course and you have the money, DLSU Taft offers it... I just don't know how much...:))

[chik24]

ETEL ata DELL account

[Frau Castor]

im_ginny, dude kumuha ka ba ng certification? if yes, anong belt mo na? hehe

[im_ginny]

im_ginny, dude kumuha ka ba ng certification? if yes, anong belt mo na? hehe

I'm currently working on my Green belt project, Analyze phase pa lang (DMAIC)...:rolleyes:

[Frau Castor]

good work :)

[Spongebuffy]

Meron po sa Convergys.

[wanderer08]

Genpact LLC in alabang also offers six-sigma and lean training and certifications. plus they're one of those that give out really nice compensation package and benefits.. at least thats what i think 25k to 30k for collections associate post .. if it weren't situated in alabang i would have really loved to stay.. buy peeps check it out for yourselves nice people too btw

[wanderer08]

:sleepdrool::sleepdrool::bop:Genpact LLC in alabang also offers six-sigma and lean training and certifications. plus they're one of those that give out really nice compensation package and benefits.. at least thats what i think 25k to 30k for collections associate post .. if it weren't situated in alabang i would have really loved to stay.. buy peeps check it out for yourselves nice people too btw :rotflmao:

[sarkastik_ako]

haha.. magtu-two years na ko sa convergys.. lagi ko lang naririnig/nakikita yan.

ano ba yang 6 sigma certification na yan?

*walang kwentang ahente*:bop: :bop:

[wanderer08]

uhm i dont really have full knowledge about what it is exactly but i think its got something to do with quality, management, process logistics and business.. airline companies have 10 - 12 sigmas as i think for their safety and security. furthermore.. if you ve been trained with it, you ll have one heck of an impressive portfolio..

[wanderer08]

:rotflmao:uhm i dont really have full knowledge about what it is exactly but i think its got something to do with quality, management, process logistics and business.. airline companies have 10 - 12 sigmas as i think for their safety and security. furthermore.. if you ve been trained with it, you ll have one heck of an impressive portfolio..:rotflmao:

[iceqube0821]

24/7 customer has that:)

[wanderer08]

great can you post more info about 24/7? i heard they also offer everything for free as long as you re with them (lean and six-sigma certifications)
that true?

[Frau Castor]

Nice to know that the 2 companies namely CVG & 24/7 that I worked for have it. Funny things is, I never knew that they offer it not until now when I no longer work for them. Toinks :D

[iceqube0821]

yep they offer it for free for TL,Managers,etc. though its not being offered to agents yet.*okay*

[Stridum]

For example I want to have the Six Sigma Cert, where to start? What is the best company to start with? What Position?

[nevermore]

guys could anyone please share some ideas about six sigma?? like ano po ba yon?? & what is it for? and where to start?? sorry new *** kc sakin yan...thanx

[wanderer08]

CV, 24/7, Genpact .. i don t know where else this is being offered.
Genpact offers both lean and six-sigma even if you re not yet in the managerial position however, you should first make a formal intent to be a part of the management team before they give you the privilege of acquiring such training (in transition to the position you re aspiring for) kudos! :-)

[nevermore]

please give some enlightenment about the six-sigma.. thanx po sa mga mag rereply :)

[angel_11]

nevermore, try google.=)

or you may click this link. http://www.isixsigma.com/sixsigma/six_sigma.asp

UP Industrial Engineering is offering this course as an elective for IE students. They are planning to offer the certification course to outsiders. Kaisa Consulting is also offering Six Sigma Training, kaya lang mahal and meron silang pre-requisites.

Some companies offer six sigma certification. most of them are for non-agent positions.

[ph090281]

Sykes - they dont offer certs but they have an intro to lean six sigma for account managers and up.

Sutherland Global Services - they offer Six Sigma Greenbelt Certification for Quality Supervisors and up but the cert comes with a 1-year bond.

I don't know much about Convergys and IBM but I've heard that they offer Six Sigma Training. For IBM, I believe you need to take the Basic Quality Training.

Other companies offer Basic Process Improvement tools training, which is sometimes used by applicants in reference to Six Sigma.

You may want to look for companies with COPC certs. COPC certs comes along with Six Sigma certs.

[celfreak30]

Telus offers it to Senior QAs, TLs, Sups, Managers and up.

I'm a QA in Telus and I got my YB cert last November. GB training will be initially given to those who belong to the top 10% of the YB exam.

[dunhillgirl]

IBM Business Services. 24/7 too. Nakita ko din yata sa ePerformax. Cvg and suth din? Kaaliw, lahat to napagwork-an ko ah. :D