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SweetMargarita
Oct 4, 2008, 11:11 PM
anyone who works for this company? i already signed my JO and will be starting this coming October 16. any infos regarding this company? my job title was IT Helpdesk Associate. im hoping someone could tell me infos about ACS (not Advance Contact Solutions). :bashful:

much thanks...

kyosaisho
Oct 4, 2008, 11:56 PM
how much job offer
para may idea kami

SweetMargarita
Oct 5, 2008, 01:03 PM
wala ba from ACS here? :(

bump :bashful:

centrix79
Oct 5, 2008, 02:54 PM
kelan ka pa nag apply sa ACS swwet margarita?
na interview ka rin ba ng mga kano...

i wanted to follow up with jessel re my application...
hoping na makapasok din sa ACS..pioneer daw sbi nila for helpdesk

SweetMargarita
Oct 5, 2008, 05:48 PM
i started my application last monday, spent around 5hours for exam and other interviews, got the tech interview by tuesday, wednesday was a holiday, thursday night i had my JO.

di na ako nainterview ng mga clients dahil sa nagustuhan yata ang resume ko so they proceeded with the JO kagad.

yes pioneer account. ill be part of Wave1 for IT Helpdesk Positions.

Frau Castor
Oct 5, 2008, 08:43 PM
may part-time ba **?

SweetMargarita
Oct 5, 2008, 10:51 PM
wala po sa pagkakaalam ko ><

topman
Oct 6, 2008, 12:58 AM
anyone who works for this company? i already signed my JO and will be starting this coming October 16. any infos regarding this company? my job title was IT Helpdesk Associate. im hoping someone could tell me infos about ACS (not Advance Contact Solutions). :bashful:

much thanks...

Congratulations and welcome on board. ACS is a Fortune 500 company which also caters to Fortune 500 companies in the US. We have 3 sites in the Philippines, MOA, Makati and Cebu.

You will learn more once you're in training. Good Luck!*okay*

mavinlark
Oct 6, 2008, 02:09 PM
Where's the recruitment office? Is it in Makati or in MOA? I wanted to give them a call first just so that I can check their current job openings but I can't seem to find their contact numbers even on their website. Also, do they accept walk-in applicants?

pink_shimmer
Oct 6, 2008, 09:58 PM
eto ba yung nasa One E-Comm bldg sa MOA?

topman
Oct 6, 2008, 10:11 PM
Where's the recruitment office? Is it in Makati or in MOA? I wanted to give them a call first just so that I can check their current job openings but I can't seem to find their contact numbers even on their website. Also, do they accept walk-in applicants?

The main office is at the OneECom Bldg just beside the Mall of Asia. I suggest you walk in. Processing would be a lot faster that way. You may also want to check Jobstreet.com if you want to view the current job listings that we have.

Milliardo
Oct 7, 2008, 02:30 AM
This is the other ACS, the one where TeleTech employees are applying by groups. Hhmm...well, I applied there last week; had my tech interview by Thursday, and I don't know if I passed or not since I have yet to hear from them. I have a hunch I didn't though...oh well...

wanderer08
Oct 8, 2008, 02:31 AM
how much is the basic here?

topman
Oct 8, 2008, 02:51 AM
Basic would depend on the program you will belong. The more complex the program, the higher the pay.

glit4u
Oct 8, 2008, 11:51 AM
Hi,

Would this be a 1 day process and is the compensation commensurate to your experience?

topman
Oct 9, 2008, 01:46 AM
Hi,

Would this be a 1 day process and is the compensation commensurate to your experience?

Unfortunately, its a series of testing and interviews, until you reach the hiring manager. Compensation is commensurate on experience. Although, like any given business, we have certain limits/budgets. So you cant just ask for the moon and the stars.

glit4u
Oct 9, 2008, 10:10 AM
Thanks for the reply.

Is the Customer Service Rep post (HR background) for a dayshift or night shift schedule?

aicute12
Oct 9, 2008, 11:07 AM
This is the other ACS, the one where TeleTech employees are applying by groups. Hhmm...well, I applied there last week; had my tech interview by Thursday, and I don't know if I passed or not since I have yet to hear from them. I have a hunch I didn't though...oh well...

Correct ka diyan!!:lol:

topman
Oct 9, 2008, 05:55 PM
Thanks for the reply.

Is the Customer Service Rep post (HR background) for a dayshift or night shift schedule?

Both day and night. THe account that will be launched covers 24/7 support.

Milliardo
Oct 9, 2008, 07:22 PM
Correct ka diyan!!:lol:

Hay, yun nga e. I should've applied for customer service...

jinxxs17
Oct 12, 2008, 10:23 AM
do acs accept undergrads para sa tech support?

topman
Oct 12, 2008, 09:40 PM
do acs accept undergrads para sa tech support?

No, we dont.

SweetMargarita
Oct 14, 2008, 12:13 PM
^ yes they do. i am the living proof. i am an undergrad but at least i have cisco certifications and i have deep technical knowledge and skills. just got lucky i guess...

empoykolokoy
Oct 14, 2008, 04:36 PM
hi everyone.. anyone fr ACS magkano offer sa IT helpdesk
any figures on how much salary or ano yung range..tanks


FEEDBACKS PLS

niyah
Oct 15, 2008, 01:28 AM
masyado po bang techie *** mga questions nila sa interview??? and need ba talaga ng years of experience para sa tech support position???

topman
Oct 15, 2008, 03:36 AM
^ yes they do. i am the living proof. i am an undergrad but at least i have cisco certifications and i have deep technical knowledge and skills. just got lucky i guess...

You're right. I just confirmed from HR that they do accept undergrads for as long as the applicant has the experience. Good for you dear! :) COngrats and Welcome to ACS!*okay*

topman
Oct 15, 2008, 03:38 AM
hi everyone.. anyone fr ACS magkano offer sa IT helpdesk
any figures on how much salary or ano yung range..tanks


FEEDBACKS PLS

IT depends on your qualification and experience. But one thing is for sure, its higher than what the other companies are offering :naughty:

Milliardo
Oct 15, 2008, 03:42 AM
How long would it take before I can reapply?

glit4u
Oct 15, 2008, 09:57 AM
How much would be the salary range for the csr post and do you also offer non-taxable allowance (transpo/meal)?

topman
Oct 16, 2008, 12:35 AM
How long would it take before I can reapply?

The norm is 6 months.

topman
Oct 16, 2008, 12:42 AM
How much would be the salary range for the csr post and do you also offer non-taxable allowance (transpo/meal)?

The CSR post would depend on the program hiring. If the program is a tech acct, then the offer is definitely higher than a cs acct. From what I know, meal is non taxable. Unfortunately, we do not have a transpo allowance. :(

Stridum
Oct 16, 2008, 01:46 AM
how much is the salary for TSE?

topman
Oct 16, 2008, 02:17 AM
how much is the salary for TSE?

It depends on your qualifications and previous experience. Unfortunately, I cannot provide you an exact figure.

Stridum
Oct 16, 2008, 06:09 AM
How about the salary range for TSE? I heard one post that says ACS offer 27k for IT helpdesk, would TSE be higher or lower than that? I just need to know the figure or range because I want to know if it's worth to consider over my other TSE applications pending... thanks.

topman
Oct 16, 2008, 11:23 PM
How about the salary range for TSE? I heard one post that says ACS offer 27k for IT helpdesk, would TSE be higher or lower than that? I just need to know the figure or range because I want to know if it's worth to consider over my other TSE applications pending... thanks.

A tech support agent would definitely be lower in pay than the IT helpdesk position. Work is different. The IT Helpdesk post is more tecnhnical and more complex.

Stridum
Oct 17, 2008, 12:00 AM
So was I am amazed about the IT help desk's salary, but to think that it's something like this then maybe I'll forget the technical support engineer post. Thanks.

May I also ask for the complete title of the IT help desk position or a link in jobstreet so I can see the job description? I am considering that one. Thanks again.

empoykolokoy
Oct 17, 2008, 02:28 AM
tumawag sakin yung hr last wik for an interview d ako sumipot then tumawag ulit nagpunta ako last wednesday apat kami pumasa pero the lady fr hr told na that they they got a call fr the client ata n stop muna hring for wave 1 kc puno na. the lady asked us if we can wait til 3rdweek of november til 1st week of december.so one of the applicants who passed ask her if we are going to wait that long maybe she'll let us know waht were expecting.. sbi daw 27k plus 3k for allowance....not bad...anybody here fr acs na pde magconfirm na meron pa kaming inaasahan sa november-december...hope u guys understand

julia.sumugod
Oct 17, 2008, 10:06 AM
Hey Guys!! Just new here...i heard ACS from a friend..she is now working there...great offer!!!

julia.sumugod
Oct 17, 2008, 10:09 AM
Guys refer me to ACS..my friends are already working there and i would like to resign to my job !!TP....you know that company right?

Milliardo
Oct 17, 2008, 10:17 AM
Guys refer me to ACS..my friends are already working there and i would like to resign to my job !!TP....you know that company right?

Just go to One E-Com, which is just beside Mall of Asia. The entrance to ACS is at the back side, and they're on the 7th floor.

wizardmage
Oct 17, 2008, 10:21 AM
topman i sent you a private msg..

topman
Oct 18, 2008, 12:52 AM
tumawag sakin yung hr last wik for an interview d ako sumipot then tumawag ulit nagpunta ako last wednesday apat kami pumasa pero the lady fr hr told na that they they got a call fr the client ata n stop muna hring for wave 1 kc puno na. the lady asked us if we can wait til 3rdweek of november til 1st week of december.so one of the applicants who passed ask her if we are going to wait that long maybe she'll let us know waht were expecting.. sbi daw 27k plus 3k for allowance....not bad...anybody here fr acs na pde magconfirm na meron pa kaming inaasahan sa november-december...hope u guys understand

Yes there is. Just stay put :)

topman
Oct 18, 2008, 12:59 AM
topman i sent you a private msg..

Already replied to you bro...

topman
Oct 18, 2008, 01:02 AM
Just go to One E-Com, which is just beside Mall of Asia. The entrance to ACS is at the back side, and they're on the 7th floor.

Actually, the reception side is located near the BDO area. If you're coming from the mall (near taste asia and Mcdonald's), turn right at 7-11.

The other entrances are for employees only.

Jerzey
Oct 19, 2008, 02:44 AM
hi.
gsto ko *** malaman kng ano mga requirements para makapasok **? im undergrad as well. have , all in all, 2 years tech support experience.

Lite028
Oct 20, 2008, 12:05 AM
Hi Topman,

Just wanted to ask if your HR is checking CVs sent via Jobstreet? I have already sent 2 applications and have not received a reply yet.

Thanks!

topman
Oct 20, 2008, 08:37 AM
hi.
gsto ko *** malaman kng ano mga requirements para makapasok **? im undergrad as well. have , all in all, 2 years tech support experience.

Suggest that you apply. If they see that you have the qualifications, even if you're an undergrad, they will consider you for the post. Same with what happened to Sweet Margarita.

topman
Oct 20, 2008, 08:40 AM
Hi Topman,

Just wanted to ask if your HR is checking CVs sent via Jobstreet? I have already sent 2 applications and have not received a reply yet.

Thanks!

For what post are you applying for? Yes, they do check applications sent via Jobstreet. But I think it would be better if you just apply personally, rather than waiting for some call. :)

glit4u
Oct 20, 2008, 10:14 AM
Hi,

Does anybody know the salary range for the csr post (hr background- it was recently posted in jobstreet)?

Thanks.

memex
Oct 24, 2008, 03:48 PM
hello, anong account ba yung opening? csr for what? i'm scheduled for an interview on monday :) Do they also give exams to people applying for leadership position? And would u know kung free parking dun? layo ng moa! But it's not a prob is the price is right :) i heard ok nga daw offer jan :)

wizardmage
Oct 24, 2008, 11:33 PM
san ka nag apply? mag aaply din ako kaso *** alam san mag papasa ng resume haha

memex
Oct 25, 2008, 01:39 PM
i applied through jobstreet, then got a call the next day. nagtataka nga ko mukhang konti lang nag-aapply , siguro it's because of the location?

wizardmage
Oct 27, 2008, 12:08 PM
bro alam mo tel nbr nila? tawagan ko sana HR before going there.

topman
Oct 28, 2008, 02:43 AM
bro alam mo tel nbr nila? tawagan ko sana HR before going there.

bro, you can go to the one-ecom center near the bdo side. you can submit your resume there. our office number is 7568510. hope this helps.

topman
Oct 28, 2008, 02:45 AM
i applied through jobstreet, then got a call the next day. nagtataka nga ko mukhang konti lang nag-aapply , siguro it's because of the location?

i dont think its about the location, but its because its year end. normally, people wait for their 13th month pay before they resign. that's the trend nowadays.

topman
Oct 28, 2008, 02:48 AM
hello, anong account ba yung opening? csr for what? i'm scheduled for an interview on monday :) Do they also give exams to people applying for leadership position? And would u know kung free parking dun? layo ng moa! But it's not a prob is the price is right :) i heard ok nga daw offer jan :)

exams are not given to all positions. it largely depends on the client - whether they would require testing or not. parking is not free. there is a pay parking for overnight stay for just P25. offer depends on experience. good luck in your application.

DJ_yAn
Oct 28, 2008, 06:39 PM
my friend applied here. kaso hindi siya nakarating for the client interview dahil may emergency sa bahay nila.. pano pala ito nahiya na siya bumalik ulit.. any HR here that would be able to help her? thanks

topman
Oct 29, 2008, 02:20 AM
my friend applied here. kaso hindi siya nakarating for the client interview dahil may emergency sa bahay nila.. pano pala ito nahiya na siya bumalik ulit.. any HR here that would be able to help her? thanks

tell your friend to do a ffup call... if she really wants to be employed - that's the only advice i can give.

Oh by the way, there is no HR in this forum. :naughty:

jdlite2
Oct 31, 2008, 02:38 AM
bat ganun sa jobstreet csr lang wala na bang it helpdesk na open?

sweetie18
Oct 31, 2008, 11:35 AM
wow.. ACS thread is on the first page :)

i work at ACS too, part of the IT Helpdesk team that's been up and running since 2006. congrats and welcome sa mga new hires. guess we'll all see each other when we move from Cityland to One Ecom (hopefully by January)

from what i've heard, they'll start hiring again by January, so konting hintay na lang. not sure if the big bosses (the VP and 2 directors who interviewed applicants last time) would be here then.

good luck to future applicants and see you sa mga new hires! :)

empoykolokoy
Nov 1, 2008, 03:03 AM
whaaattttt!!!!!makunat!!!!!!!!!!!!!! for jo na *** ah!!!!sbi 3rdweek-2nd weekng december(ganyan na ba kahirap kitain ang 30k)ew!!!January pa!!!ang dami kong pinaaaral ah...leche!plan naman o..
peace!!!!hehe

jdlite2
Nov 3, 2008, 07:30 PM
up

open pa ba IT helpdesk **?

bLuEyEsbLuE
Nov 3, 2008, 08:16 PM
hi topman! when kaya ulit maghi hire for it helpdesk? we went there last week sabi freeze hiring daw ang it helpdesk. thanks! :)

topman
Nov 4, 2008, 12:23 AM
hi topman! when kaya ulit maghi hire for it helpdesk? we went there last week sabi freeze hiring daw ang it helpdesk. thanks! :)

Recruitment said that hiring has been put on hold for this month. Not sure if we are to continue next month or January. We just hired a batch to start the program and assess their performance, but we will still need more since the expected headcount is around 250 initially.

kalith
Nov 4, 2008, 12:28 AM
Question topman.
can i ask what are the requirements for the helpdesk post ?
i just want to know the job duties.

Thanks in advance

topman
Nov 4, 2008, 12:49 AM
Question topman.
can i ask what are the requirements for the helpdesk post ?
i just want to know the job duties.

Thanks in advance

Here are some of the openings that we have related to the hepdesk post (which has been put on hold as of the moment)....

JOB REQUIREMENTS for TECHNICAL HELPDESK ANALYST:
Advanced knowledge of MS Windows product line.
Minimum 1 year of telephone technical support/ customer service experience
Hands on PC hardware experience
Strong understanding of desktop applications
Solid LAN, Novell/Microsoft experience
Strong understanding of basic network architecture and basic network troubleshooting
Excellent communication and phone answering skills
Excellent customer service skills
Strong problem solving abilities
Good typing and grammatical skills
Microsoft, Novell, WAN certifications a plus
Able to work weekends or nights per scheduled rotation..
Able to work weekends or nights as required to cover emergencies.

And this is for the HCMS (HR Support) openings that we have:

Service Center Specialist
Ability to take direction within a team setting and complete team related work
Strong written and verbal communication skills required with an emphasis on
customer service. This includes speaking with confidence, being clear and concise
when interacting with customers, and providing information to a customer in a way
that is easily understood.
Ability to work in fast paced call center environment
Strong computer skills with the ability to navigate multiple software applications at
once to provide a positive customer experience
Ability to maintain the appropriate level of process knowledge to assist callers
Minimize escalations
Minimum of 2 years of call center experience.

Service Center Sr. Specialist
Proven ability to work independently in a team setting using established processes.
Instructions required on new assignments only.
Excellent written and verbal communication skills required with an emphasis on
customer service. This includes speaking with confidence, being clear and concise
when interacting with customers, and providing information to a customer in a way
that is easily understood.
Ability to handle multiple tasks and prioritize while working in fast paced call center
environment
Strong computer skills with the ability to navigate multiple software applications at
once to provide a positive customer experience
Ability to maintain the appropriate level of process knowledge to assist callers
Minimize and prevent some escalations
Essential experience includes a minimum of 3 years of call center and benefits or
HR.

kalith
Nov 4, 2008, 12:58 AM
*okay* ok ah.
parang pure networking.

Thanks bro. ill wait for this to be open again.

Thanks

sweetie18
Nov 4, 2008, 06:01 AM
just talked to one of the managers and they have a tentative sart date for hiring: November 17. i recommend calling the ACS office for confirmation.

they encourage walk-ins ;) good luck to everyone who'll be applying :)

hi topman. nice to know an ACS-ITO person here :)

topman
Nov 4, 2008, 10:54 PM
just talked to one of the managers and they have a tentative sart date for hiring: November 17. i recommend calling the ACS office for confirmation.

they encourage walk-ins ;) good luck to everyone who'll be applying :)

hi topman. nice to know an ACS-ITO person here :)

Hi Sweetie, Im not part of ITO nor am I Recruitment. Just here to help out. :)

deadfishswim
Nov 5, 2008, 12:26 AM
I had my Initial interview and exam more than 3 weeks ago with ACS.
I was supposed to have my final interview but someone from ACS called me and cancelled it.He said that they are having trouble with their final interview schedule and they will just re schedule my final interview.It has been more than 3 weeks now...almost a month of waiting.My friend who was with me that time already got hired.How come I never received a call from them? I tried calling ACS and I was informed that their recruitement for the Technical helpdesk position is currently on hold and they will contact me as soon as they re open the position that I applied for.I am worried that they might just ignore my application...Hope that wont happen.I am still waiting for their call.Sad thing is that, they could have informed my application status....I've been waiting for their call.
I really want to work here.This is my dream job!

bLuEyEsbLuE
Nov 5, 2008, 09:59 AM
mga ilan pa kaya kailangan nyo for it helpdesk topman? sayang nga eh kc i applied there 2 weeks ago sabi nga on hold. nagresign na ako from Dell then got an offer from HP. so for now IT helpdesk muna ako for HP. pero ang first option ko talaga is Acs kasi mas accessible sa house.

topman
Nov 5, 2008, 04:48 PM
mga ilan pa kaya kailangan nyo for it helpdesk topman? sayang nga eh kc i applied there 2 weeks ago sabi nga on hold. nagresign na ako from Dell then got an offer from HP. so for now IT helpdesk muna ako for HP. pero ang first option ko talaga is Acs kasi mas accessible sa house.

We intend to fill up 250 seats. The plan is to fillup a quadrant on the 5th floor by the 1st quarter of next year. There is only one batch of less than 40 I believe to start the program. Then we move from there.

Hold on for the meantime. If ACS is indeed for you, then it will come. Stick it with HP. They're a good company anyway. :)

Stridum
Nov 5, 2008, 05:25 PM
ACS called me but I have a dilemma, I am already employed. During my application to ACS, I told them that I am willing to wait even if the job will start on the last week of November however they insisted that wave 2 will start at the end of the year or January, and me "ok, apply muna sa iba". But what ACS told me a while ago was that the next start will commence this Nov 3rd week, and me "WTF, am I gonna resign ba?". I am in a serious mind-bugging trouble because I really want that 30k in my pocket every month compared to the half of it I am getting currently. The thing is that it's too early for me to resign, I just started for pit's sake, 4th day! So maybe, I have to think about this carefully.

My point, ACS should have been strict with the consistency of the information they are telling to applicants. Because they may lost a lot of talented people on the row waiting for their chance to be entertained. As well as not all applicants are willing to stay "on vacation" just to wait for their acceptance.

memex
Nov 5, 2008, 05:42 PM
Question... after final interview, ilang days before mag-job offer?

Flyunzipped
Nov 5, 2008, 10:56 PM
Question... after final interview, ilang days before mag-job offer?


Akin 1 week.

jinxxs17
Nov 6, 2008, 01:50 AM
nag apply ako para sa helpdesk through jobstreet kaso unsuccessful nakalagay ibig ba sabihin kahit mag walk-in ako eh di talaga ako papasa sa acs?

Flyunzipped
Nov 6, 2008, 02:57 AM
ACS called me but I have a dilemma, I am already employed. During my application to ACS, I told them that I am willing to wait even if the job will start on the last week of November however they insisted that wave 2 will start at the end of the year or January, and me "ok, apply muna sa iba". But what ACS told me a while ago was that the next start will commence this Nov 3rd week, and me "WTF, am I gonna resign ba?". I am in a serious mind-bugging trouble because I really want that 30k in my pocket every month compared to the half of it I am getting currently. The thing is that it's too early for me to resign, I just started for pit's sake, 4th day! So maybe, I have to think about this carefully.

My point, ACS should have been strict with the consistency of the information they are telling to applicants. Because they may lost a lot of talented people on the row waiting for their chance to be entertained. As well as not all applicants are willing to stay "on vacation" just to wait for their acceptance.

Hmm The training that will start on the 17th is still part of the first wave. I believe I was also told that the 2nd wave would possibly start on January. That was also my complaint about ACS before during my application, they would keep me waiting for their call for the last 2 steps - client interview and JO. But they wouldnt assure me that I would receive a call. It took a week for them to call me after each of the last 2 steps. What happened was, I was on auto-in on Oct 17 and they called me up and informed me of the JO for the same day in the afternoon. I was like "Awer.. :grrr: Im still employed.." So what I did was I submitted an immediate resignation to my prev company. But bet you what, it's worth the wait. *okay*


nag apply ako para sa helpdesk through jobstreet kaso unsuccessful nakalagay ibig ba sabihin kahit mag walk-in ako eh di talaga ako papasa sa acs?

Un ang d ko alam. kaya ako d ako nagsusubmit online e kung may walk in nmn na option. Not unless online *** tlg application ng isang company. Maybe because the time you sent the application was also the time they froze the hiring for the IT Helpdesk post. Im not sure if they are going to entertain even you're online application has already failed. Much better to let it go as of now, and then try it once more when they open the position again for hiring, but this time as a walk in applicant. Maybe next year like January. Or just check this thread for updates.

bLuEyEsbLuE
Nov 6, 2008, 10:02 AM
hey I got a call from ACS yesterday! hehe. il take my exam later at 6pm. yeah hp is really a good company but the location is not so convenient for me eh. like it will take me an hour to get to edsa pag sa shuttle bus because they also need to pick up passengers from other companies. no pantry pa. you have to walk ng malayo to get to the 7-11 or mcdo.

if they say the training will start on nov 17 sure na talaga yun? cuz i heard from a friend na they weren't able to start training agad kasi d trainers are still in the US. can u please shed some light?

thanks!!!! good morning!!!

timbangers
Nov 6, 2008, 10:15 AM
this is a bit out of topic, pero ACS is also looking for java developers, business analysts, asp/.net developers, software testers and siebel developers.

ACS is not only a callcenter company, our software engineering team is also growing. we need almost 90 people by the end of this year.

so kung may mga kilala kayong developers/software engineers, try nyo dito.

sweetie18
Nov 6, 2008, 11:58 AM
if they say the training will start on nov 17 sure na talaga yun? cuz i heard from a friend na they weren't able to start training agad kasi d trainers are still in the US. can u please shed some light?

thanks!!!! good morning!!!

it will depend on the account. this week lang dumating yung trainer ng isang account. the other account started their training a week ago... and one other account will start on the 17th. i'm not too sure about the other 2 or 3 accounts pa.

good luck! :)

madfedaykin
Nov 7, 2008, 01:46 AM
Any more info about ACS. Particularly on the following areas:
Management style
Work hours
Workload
Career advancement opportunities
Training program
Corporate/Employee culture
Travel opportunities
Level of "politics" (very important for me)
Processes maturity
Employee/Work policies (HR management style)
Employee benefits

I'm on my third job interview for a non-call center position. Thanks in advance.

Flyunzipped
Nov 7, 2008, 02:38 AM
it will depend on the account. this week lang dumating yung trainer ng isang account. the other account started their training a week ago... and one other account will start on the 17th. i'm not too sure about the other 2 or 3 accounts pa.

good luck! :)

EXACTLY! :)

shinkagami
Nov 7, 2008, 12:31 PM
Hi! Any updates for the IT Helpdesk Position? :bop:

jdlite2
Nov 8, 2008, 12:49 AM
sana in the future magkaroon din ng noc jobs sa acs

sweetie18
Nov 8, 2008, 01:34 AM
sana in the future magkaroon din ng noc jobs sa acs

if all goes well, this might just happen... but in the near future pa siguro. ^_^

the ITO big bosses have plans for the Philippine site, yun ang sabi nung VP na pumunta dito nung october. let's all hope for the best :)

jdlite2
Nov 8, 2008, 02:06 AM
yeah.. sana nga.. hopefully barack obama wont give them a hard time

rhegz
Nov 11, 2008, 08:57 AM
Operations and TOP Management team has a lot of plans for ITO support here in the philippines.........Go Pioneer batch!!! the growth of the program highly depends on your performance..........

onefaithhfa
Nov 21, 2008, 09:49 PM
Hi topman, I am in applying for a Service Center Specialist (US Benefits and Hr). I read that your recruitment office is in MOA, but is the operations in RCBC (for this particular account)? Thanks

onefaithhfa
Nov 21, 2008, 09:52 PM
Hi Sweetie, Im not part of ITO nor am I Recruitment. Just here to help out. :)

Forgive me if I ask too much :( is this a pioneer account? (Service Centre Specialist) Again, thanks :)

shinkagami
Nov 22, 2008, 08:28 AM
Hi, Any updates for IT Help desk? When will they start hiring?

jinxxs17
Nov 22, 2008, 09:05 AM
baka next year na ulit mag hire para sa helpdesk

topman
Nov 24, 2008, 02:29 AM
Hi topman, I am in applying for a Service Center Specialist (US Benefits and Hr). I read that your recruitment office is in MOA, but is the operations in RCBC (for this particular account)? Thanks

We closed down our RCBC office already. Operations will either be at the OneEcom bldg or at our other facility in Makati.

onefaithhfa
Nov 24, 2008, 06:13 PM
We closed down our RCBC office already. Operations will either be at the OneEcom bldg or at our other facility in Makati.

Ayt..thanks :)

equinox22
Nov 24, 2008, 10:23 PM
Any tip for an IT job interview? I was called last Friday and will be scheduled this Friday also.


this is a bit out of topic, pero ACS is also looking for java developers, business analysts, asp/.net developers, software testers and siebel developers.

ACS is not only a callcenter company, our software engineering team is also growing. we need almost 90 people by the end of this year.

so kung may mga kilala kayong developers/software engineers, try nyo dito.

electromemphis
Dec 6, 2008, 06:45 PM
Any tip for an IT job interview? I was called last Friday and will be scheduled this Friday also.

Are you applying for SE? Java? 1. scjp type exam 2. problem solving(programming on paper) 3. technical exam

p3tmalu
Dec 6, 2008, 08:15 PM
may non voice account po ba dito?

chikaguru
Dec 6, 2008, 09:43 PM
Forgive me if I ask too much :( is this a pioneer account? (Service Centre Specialist) Again, thanks :)

yes it is wave 1, sarting on monday, pero filled n yung paras a wave 1 so start *** ng wave 2 january

wacky4383
Jan 15, 2009, 03:49 AM
nakapag follow up ka ba ng application mo kay jessel bro?

wacky4383
Jan 15, 2009, 03:57 AM
hi topman,

I recently applied to ACS and got an interview from Adrian of UK but then I failed to pass that interview due to may availability to work. I talk to jessel and she told me that she will reconsider once may mag back out sa mga agents or yet ill be on the next batch if ever, should i reapply or should i just clear this up with Jessel?

topman
Jan 15, 2009, 06:29 PM
better just followup with your recruitment contact...

markdown07
Jan 16, 2009, 01:45 AM
Hi wacky4383.. Read my blog to know my experience while applying at ACS (http://blog.edgelacorte.com/2009/01/14/late-post-my-application-experience-at-acs-affiliated-computer-services/). This might give you an idea on what you should do about your application.. I had to go back thrice to really know what was happening to my application.. Sa ACS, wala kang mapapala sa paghihintay kasi malilimutin yung HR staff dito.. Kung hindi ko pa nakausap yung account manager, walang mangyayari sa pag-follow up ko..

click the underlined text to proceed to my blog post.

wacky4383
Jan 16, 2009, 04:02 AM
better just followup with your recruitment contact...

i gave her a call just yesterday and she told me that there's no need for me to reapply for they haven't receive a letter yet for those people who failed so it doesn't mean that I already failed. Any thoughts about it?

wacky4383
Jan 16, 2009, 04:21 AM
Hi wacky4383.. Read my blog to know my experience while applying at ACS (http://blog.edgelacorte.com/2009/01/14/late-post-my-application-experience-at-acs-affiliated-computer-services/). This might give you an idea on what you should do about your application.. I had to go back thrice to really know what was happening to my application.. Sa ACS, wala kang mapapala sa paghihintay kasi malilimutin yung HR staff dito.. Kung hindi ko pa nakausap yung account manager, walang mangyayari sa pag-follow up ko..

click the underlined text to proceed to my blog post.

Thanks for the reply buddy, well i just gave them a call so i guess ill try to make a follow up on them by next week. Are you inside the ACS already...would you mind giving me your add i just have some questions about the company..

markdown07
Jan 16, 2009, 05:02 AM
Thanks for the reply buddy, well i just gave them a call so i guess ill try to make a follow up on them by next week. Are you inside the ACS already...would you mind giving me your add i just have some questions about the company..

yes, if you read my blog, i am already an employee.. magandang company ang ACS.. pero bago mo ma-experience yung benefits ng company, ite-test muna ang patience mo ng hiring process.. marami pa talaga kasing kailangang ayusin sa recruitment process nila..

wacky4383
Jan 16, 2009, 05:43 AM
yes, if you read my blog, i am already an employee.. magandang company ang ACS.. pero bago mo ma-experience yung benefits ng company, ite-test muna ang patience mo ng hiring process.. marami pa talaga kasing kailangang ayusin sa recruitment process nila..

mukha ngang ang bagal ng process nila eh...ewan ko ba! anyway bro baka pwede mo kong bigyan ng kahit na background lang about their compen ben....iniisip ko kasi kung worth bang umalis ng Siemens para sa ACS eh...maganda kasi ang compen ben dito...HMO covered pati family ko at no extra charge although hindi kasing laki ng ACS *** salary ha....

ticklemepinky
Jan 20, 2009, 03:49 PM
hi everyone! Newbie here. I specifically registered here because i did a Google search for ACS.

I'm also a current applicant for the service specialist post. I took my exam a week ago - the last part was a one-on-one with Ms. Claire, she told me to send a soft copy of my resume to her e-add. I was reading the replies in this thread and I actually felt a little dis heartened since I thought the process is a bit off, but I just got a phone call from Neos earlier today and he said that I'm scheduled for the final interview sometime first week of Feb. I really hope I get that interview and the job too!

Is anyone else here scheduled for the final interview?

apple_user
Jan 24, 2009, 03:15 PM
hi topman. i just wanted to ask about the job opening for call center pharmacist posted in jobstreet. i applied online but whenever i check the status, it still has not been viewed yet. Would it be better for me to just walk-in? can you give me more info re this account? i am a pharmacist with call center experience and i would really love to practice both in one job. thanks. would appreciate your reply.

jtcano_13
Jan 28, 2009, 12:08 PM
Does anyone here has idea on salary of accounting associate in ACS? benefits? thanks for the reply..

princessdoll
Jan 28, 2009, 01:14 PM
I saw the offer positions at jobstreet at wala ako makitang TSR position?? Wala ba TSR?? CSR lang kasi nki2ta ko.. Can someone tell me anu salary sa CSR position?? my past call center has a salary of 16k+2k at least kahit same man lang or more?Although I really want to apply in a TSR position..but CSR will do as long as makapasok ako sa company ng ACS... please help thanks!

ticklemepinky
Jan 29, 2009, 12:28 PM
^ may opening sila for Desktop Support Engineer, i guess this could be the closest one if your interested :

http://ph.jobstreet.com/jobs/2009/1/default/80/2045035.htm?fr=J

Beewan
Feb 2, 2009, 09:23 AM
They told me that im gonna be interviewed thru phone, someone from UK will call me? that was about 3 weeks ago? im still waiting though - no one called me yet for the schedule.. whats jessels number again..? or pa pm nlngpo.. thanks mga dude ^_^

Pickoy
Feb 3, 2009, 06:56 AM
^ may opening sila for Desktop Support Engineer, i guess this could be the closest one if your interested :

http://ph.jobstreet.com/jobs/2009/1/default/80/2045035.htm?fr=J

hows the hiring process for this position? and hows the compensation? i believe it's a non agent position. thanks

topman
Feb 3, 2009, 04:49 PM
hi topman. i just wanted to ask about the job opening for call center pharmacist posted in jobstreet. i applied online but whenever i check the status, it still has not been viewed yet. Would it be better for me to just walk-in? can you give me more info re this account? i am a pharmacist with call center experience and i would really love to practice both in one job. thanks. would appreciate your reply.

Suggest that you drop by the office instead of just waiting.

ztrig
Feb 3, 2009, 06:13 PM
share ko ang aking experience sa ACS..last week was my interview..and they let me took an exam...but i was scheduled for a job interview only..hehehe kasi naman instead na IT desktop support ang nilagay ko sa application eh TSR ang nilagay ko..wahahha naconfuse yata yong HR..pero natuloy din yong interview ng 5pm..heheh 3pm dapat ang interview ko..yun lang..ang aking share sa inyo..:rotflmao:

Pickoy
Feb 4, 2009, 12:50 AM
pero natuloy din yong interview ng 5pm..heheh 3pm dapat ang interview ko..yun lang..ang aking share sa inyo..:rotflmao:

sir after ng interview mo for IT desktop support ano daw next? my feed back ba kayo sa compensation nito?

pointless22
Feb 4, 2009, 08:30 AM
They told me that im gonna be interviewed thru phone, someone from UK will call me? that was about 3 weeks ago? im still waiting though - no one called me yet for the schedule.. whats jessels number again..? or pa pm nlngpo.. thanks mga dude ^_^

as far as i know nagstart na yung UK account nila so most likely nasa waiting list na yung application mo, ang next pooling ata by march pa from what i heard, as for follow-up i strongly recommend na magdrop-by ka na lang sa ACS office (word of advice lang :)) refer ka sa dito (http://blog.edgelacorte.com/2009/01/14/late-post-my-application-experience-at-acs-affiliated-computer-services/) and you'll get my point

Beewan
Feb 4, 2009, 11:46 AM
as far as i know nagstart na yung UK account nila so most likely nasa waiting list na yung application mo, ang next pooling ata by march pa from what i heard, as for follow-up i strongly recommend na magdrop-by ka na lang sa ACS office (word of advice lang :)) refer ka sa dito (http://blog.edgelacorte.com/2009/01/14/late-post-my-application-experience-at-acs-affiliated-computer-services/) and you'll get my point

ah ok, thanks sa advice dude.. ***** ill just drop by dun kung mag ggrocery kami sa moa.. thanks ulet..

atmos
Feb 9, 2009, 07:27 PM
tuwing kelan ang cut off?

Flyunzipped
Feb 9, 2009, 10:41 PM
Magulo yung cutoff, kasi depende yan sa payday. Hindi sya fixed na from 1-15 and 16-30. Basta starting today Feb, 10 (Tuesday), every other Tuesday na payout.payday.

atmos
Feb 10, 2009, 02:53 AM
Magulo yung cutoff, kasi depende yan sa payday. Hindi sya fixed na from 1-15 and 16-30. Basta starting today Feb, 10 (Tuesday), every other Tuesday na payout.payday.

we just received our payslips. at meron kaming one day absent (january 16, friday) deducted from our bi-monthly, nang dahil lang sa nag-start ang aming training ng january 19 (monday). and then yung tax almost 3k! AMF! :eek: tapos itong mga kasamahan kong taga-dell, sabi, malaki nga ang sahod dito, pero yung salary per cutoff daw ay halos kasing laki lang daw ng nakukuha nila dun, siyempre dahil sa additional benefits/allowances, unlike dito na meal allowance lang! AMF! :bop:

anung oras usually pumapasok ang sahod?

Flyunzipped
Feb 10, 2009, 04:27 AM
^ Malamang talaga absent magiging mark nun dahil wala pa nga kayo dito e, tagged lang sya as absent kasi ang cutoff para sa sweldo ngayon is Jan 16-31. Absent = undertime. Wala lang siguro silang ibang tag kundi absent. Yung tax e wala na tyong magagawa jan, pag mas malaki talaga sweldo, mas malaki tax. Im not sure kung panong nangyaring halos pareho lang sweldo sa Dell e ang alam ko 21k basic dun. 5AM daw pumapasok ang sahod.

Beewan
Feb 10, 2009, 12:15 PM
Buti nga kayo 3k lang tax eh T_T - tagal naman akong tawagan ng ACS huhuh T__T

atmos
Feb 10, 2009, 06:29 PM
^ Malamang talaga absent magiging mark nun dahil wala pa nga kayo dito e, tagged lang sya as absent kasi ang cutoff para sa sweldo ngayon is Jan 16-31. Absent = undertime. Wala lang siguro silang ibang tag kundi absent. Yung tax e wala na tyong magagawa jan, pag mas malaki talaga sweldo, mas malaki tax. Im not sure kung panong nangyaring halos pareho lang sweldo sa Dell e ang alam ko 21k basic dun. 5AM daw pumapasok ang sahod.

eh kasi dahil sa madami silang additional allowances and benefits. kaya ganun. hindi kaya maguluhan ang accounting natin ngayon dahil sa bi-monthly na ang sahod natin? nyar. tsaka sana nilakihan nila yung night differential natin no? para mas malaki sana ang sinasahod natin. (ang daming reklamo) hekhek *peace*

silvertoes007
Feb 10, 2009, 06:45 PM
what time usually ang schedule pag training palang? :bungi:
sama sama ba lahat ng newbies sa training or by account na agad ang groupings?????

Flyunzipped
Feb 10, 2009, 08:25 PM
eh kasi dahil sa madami silang additional allowances and benefits. kaya ganun. hindi kaya maguluhan ang accounting natin ngayon dahil sa bi-monthly na ang sahod natin? nyar. tsaka sana nilakihan nila yung night differential natin no? para mas malaki sana ang sinasahod natin. (ang daming reklamo) hekhek *peace*

Bro ang pagkakaalam ko 1.5k *** allowance ng Dell, meron pang another 1.5k meal allowance pero card yun, hindi cash. Wala ng iba. So kung 1.5k lang, pareho lang sa allowance mo. Wala na silang additional pa na sinasabi mo. Kahit tot sol wala nmng commission, pwede sodexho. Night diff is 20% ata sila, so hindi malaki difference. May OT na sila ***** nun kaya halos kapareho "daw" ng nakukuha nyo dito.

suplado1095
Feb 10, 2009, 08:29 PM
newbie here. mga magkano ba nakukuha na net pay every cut off if 27k basic mo s ACS?

atmos
Feb 10, 2009, 08:53 PM
Bro ang pagkakaalam ko 1.5k *** allowance ng Dell, meron pang another 1.5k meal allowance pero card yun, hindi cash. Wala ng iba. So kung 1.5k lang, pareho lang sa allowance mo. Wala na silang additional pa na sinasabi mo. Kahit tot sol wala nmng commission, pwede sodexho. Night diff is 20% ata sila, so hindi malaki difference. May OT na sila ***** nun kaya halos kapareho "daw" ng nakukuha nyo dito.

nyar. hehe. siguro kasi itong mga taga-dell, ine-expect na mas malaki ang makukuhang sahod per payday, dahil mas mataas ang base pay nila. :bop:

gazelle011609
Feb 11, 2009, 09:23 AM
kailan magbubukas ang bagong account sa ACS? financial account daw. please let me know the details. for final interview na ako kaya lang wala pang tawag.

I also want to know kung may accident and life insurance dito. ty.:)

pointless22
Feb 12, 2009, 07:07 AM
yung mga galing dell halos hindi talaga mararamdaman yung nilaki ng sahod nila kasi malaki ang tax dito sa ACS kasi nga malaki basic pay, as for the allowances 1.5k lang din naman sa dell, wala naman commissions dun kahit puro "BENTA" sodexho lang... ang difference ng night shift ng dell sa night shift ng ACS mga 1.5k-2k per cut-off, ang catch lang dito, ACS definitely has a better environment compared to Dell MOA right now :)

atmos
Feb 12, 2009, 07:43 PM
yung mga galing dell halos hindi talaga mararamdaman yung nilaki ng sahod nila kasi malaki ang tax dito sa ACS kasi nga malaki basic pay, as for the allowances 1.5k lang din naman sa dell, wala naman commissions dun kahit puro "BENTA" sodexho lang... ang difference ng night shift ng dell sa night shift ng ACS mga 1.5k-2k per cut-off, ang catch lang dito, ACS definitely has a better environment compared to Dell MOA right now :)

siguro nga, kasi petiks ang mga accounts. or malamang hindi, dahil parang di ko feel yung environment. :lol::bop:

trouble
Feb 13, 2009, 12:39 AM
bakit nga pag nag aply ka sa acs ang tagal tumawag****sabi ng friend ko pooling daw lagi pag nag aaply*** any1 can ans from acs?

wacky4383
Feb 13, 2009, 09:47 AM
bakit nga pag nag aply ka sa acs ang tagal tumawag****sabi ng friend ko pooling daw lagi pag nag aaply*** any1 can ans from acs?

---------------------------------
kasi sinisend pa daw nila *** application to UK office for screening ang kaso gamit LBC....hahahaha :lol: :rotflmao:

atmos
Feb 13, 2009, 06:34 PM
---------------------------------
kasi sinisend pa daw nila *** application to UK office for screening ang kaso gamit LBC....hahahaha :lol: :rotflmao:

o kaya naman snail mail, thru post office. nyahahaha.

baka pooling talaga. or dahil lang talaga mabagal ang recruitment process. i don't think may available post for UK account, kasi maliit lang talaga ang manpower na kailangan sa amin eh. but we'll see kung talagang mag-eexpand ang account namin. :naughty:

gabrielmiranda
Feb 14, 2009, 03:17 AM
bulok at walang kwenta human resources dito. i heard kahit gaano kataas ang exam result mo and positive interview, pag hindi mo na hit ang data entry (typing test) nila even the slightest percent deficit, wala din mangyayari. di ka pa rin matatanggap. well... bulok naman talaga mga HR karamihan sa pilipinas.

watzupwidju
Feb 14, 2009, 11:45 PM
o kaya naman snail mail, thru post office. nyahahaha.

baka pooling talaga. or dahil lang talaga mabagal ang recruitment process. i don't think may available post for UK account, kasi maliit lang talaga ang manpower na kailangan sa amin eh. but we'll see kung talagang mag-eexpand ang account namin. :naughty:



>>> naku ah, i remember migs from recruitment, told me na ganon nga. my application was sent to UK via snail mail bec clients wants to have the original copy of the resume. san ka pa? so december pa ako matatawagan hahahaha..

fentiumph
Feb 18, 2009, 09:59 PM
yung mga galing dell halos hindi talaga mararamdaman yung nilaki ng sahod nila kasi malaki ang tax dito sa ACS kasi nga malaki basic pay, as for the allowances 1.5k lang din naman sa dell, wala naman commissions dun kahit puro "BENTA" sodexho lang... ang difference ng night shift ng dell sa night shift ng ACS mga 1.5k-2k per cut-off, ang catch lang dito, ACS definitely has a better environment compared to Dell MOA right now :)


Mas maganda talga environment dito kesa sa Dell. Mahirap ng i-define ang career dun...As far as sweldo is concern, more than 2years ako sa dell kaya parang di rin nagbago ang sweldo ko...ang importante *****, less stress ang work, walang tear down, walang benta, wala kang kakainisang scammer magbenta at mauuna pang mag-B1 ***...hahahaha at WALANG POWER TRIPPING NA MANAGERS...lahat ng sup dito approachable and doing their jobs right...kahit AM super duper approachable...parang CTS dati...sana lang di matulad ng CTS...hehehe. So far so good....Ang Tax naman...given na malaki talaga sya...sa Dell meron 1.5k meal allowance( meal card un) and 1.5K na transpo...so parang ganun din..here,there's a 1.5k allowance on top of your basic pay. Depende nalang siguro sa tao mag-manage ng pera nya...

thehowlingage
Feb 19, 2009, 09:10 AM
Mas maganda talga environment dito kesa sa Dell. Mahirap ng i-define ang career dun...As far as sweldo is concern, more than 2years ako sa dell kaya parang di rin nagbago ang sweldo ko...ang importante *****, less stress ang work, walang tear down, walang benta, wala kang kakainisang scammer magbenta at mauuna pang mag-B1 ***...hahahaha at WALANG POWER TRIPPING NA MANAGERS...lahat ng sup dito approachable and doing their jobs right...kahit AM super duper approachable...parang CTS dati...sana lang di matulad ng CTS...hehehe. So far so good....Ang Tax naman...given na malaki talaga sya...sa Dell meron 1.5k meal allowance( meal card un) and 1.5K na transpo...so parang ganun din..here,there's a 1.5k allowance on top of your basic pay. Depende nalang siguro sa tao mag-manage ng pera nya...


that's why i left moa and transferred to libis,,heheh..going 3 yrs this may ako s dell...hunting for some reprieve now,medyo burnout na,,,kng petiks nga,aba malaki kaibhan,,hahhha,,ang if you can compare it to the CTS yrs,well,maybe ok nga,,,i might try this as well,then...ingatz *** lahat and salamat sa mga posts...

fentiumph
Feb 20, 2009, 02:24 AM
that's why i left moa and transferred to libis,,heheh..going 3 yrs this may ako s dell...hunting for some reprieve now,medyo burnout na,,,kng petiks nga,aba malaki kaibhan,,hahhha,,ang if you can compare it to the CTS yrs,well,maybe ok nga,,,i might try this as well,then...ingatz *** lahat and salamat sa mga posts...

you're going 3years this may? Aba, mukang batch mate pa yata tayo. If I didn't resign, I'll be going 3years on May 16. Umalis ako sa Dell kasi di ko na ma-take mag-benta. If wala sigurong Total Sol, I'll stick it out pa, not to mention mga managers na feeling, manipulating your growth...pero kaka-miss ang dell...Goodluck nalang satin mga Dellmatians.... :)

Stridum
Feb 20, 2009, 03:01 AM
Kailan po ba ang next opening for IT Helpdesk? Balak ko na po kasi magbalik loob sa ACS mula sa pagiging "wave 1 sana", sana po may next wave pa... Thanks!

riandrew
Feb 20, 2009, 07:21 AM
Wow may ACS forum pala sa PEX.
Sali ko!

ACS employee, pero non-voice...
Same process yung pag-apply ko. Pass resume. Interview by supervisor and manager na nasa US. Then that's it!

Easy money. Aylavet! :love:

thehowlingage
Feb 20, 2009, 04:38 PM
you're going 3years this may? Aba, mukang batch mate pa yata tayo. If I didn't resign, I'll be going 3years on May 16. Umalis ako sa Dell kasi di ko na ma-take mag-benta. If wala sigurong Total Sol, I'll stick it out pa, not to mention mga managers na feeling, manipulating your growth...pero kaka-miss ang dell...Goodluck nalang satin mga Dellmatians.... :)

yeah batchmates nga tayo..batch FOOUURRR!!!...well,nsa Libis n me doing ATG Sales..hahah...my pera,oo..pro i think d *** saken ang mag employ ng sobrang tagal n gaya nito...m planning to let go maybe next month,,,abroad nlng muna,,,i think Dell is still better than anybody's average cc,,,imho lang naman,,,try ko n din muna something higher than this for the meantime,,,it's still a risk,,we'er taking risks every single day,,so why not take on the greater ones (with potentially greater rewards)..yeah,good luck saten,,,,:)

axl08
Feb 20, 2009, 05:09 PM
may opening an ba for non voice?

fentiumph
Feb 21, 2009, 03:13 AM
yeah batchmates nga tayo..batch FOOUURRR!!!...well,nsa Libis n me doing ATG Sales..hahah...my pera,oo..pro i think d *** saken ang mag employ ng sobrang tagal n gaya nito...m planning to let go maybe next month,,,abroad nlng muna,,,i think Dell is still better than anybody's average cc,,,imho lang naman,,,try ko n din muna something higher than this for the meantime,,,it's still a risk,,we'er taking risks every single day,,so why not take on the greater ones (with potentially greater rewards)..yeah,good luck saten,,,,:)


UU naman...Am still proud to be a dellmatian. Nothing can compensate the things that I've learned from Dell. Pumalpak lang ang management. They've let go of the best people..tsk tsk tsk...I think the greatest failure is not taking risk at all...sana they will not let go of the best people that still sticking it out with them. Yep, goodluck nalang sa ating lahat!!! :) :)

szaatchi
Feb 21, 2009, 10:46 PM
one day processing ba ang ACS?

milkyshake
Feb 24, 2009, 04:52 PM
hello po sa inyong lahat taga ASC cebu po ako.. non voice.. buti naman my group ** na taga acs sali ako ha.. :)

mas ok ata ang sahod sa ASC mla. na non voice sa amin sa cebu ang baba talaga.. :(

riandrew
Feb 25, 2009, 01:26 AM
wow, ACS Cebu! Sa IT Park yan?
We'll visit Cebu sa March!

BTW, mali pala ko sa sinabe kong non-voice. Systm devt team kame eh.

Flyunzipped
Feb 25, 2009, 05:54 AM
Anong ginagawa ng system devt team? aside from developing system? hehe

riandrew
Feb 25, 2009, 07:04 AM
you know programming, reporting, testing and analysis, ano pa ba yun? konti lang alam ko eh. deadma lang kasi...

kazade
Feb 25, 2009, 08:27 AM
planning to go there sa MOA tomorrow to apply.. ano pa ba avail n positions? and of course ano alin sa package yung merong pinaka OK na compensation? :)

response would be really appreciated.. thanks!

recruit4nco
Feb 27, 2009, 12:21 AM
ACS will be hiring more than 1000 associates for its new Healthcare programs this year.

So if you wish to be part of the pilot teams of our 4 new healthcare programs, contact your favorite ACS recruiter today and let them know. ;)

toni_16
Feb 27, 2009, 02:38 AM
meron bang gantong position...as in team leader? gusto ko kase tech side eh since walang tech account dito pwede bang ganto or meron bang ganto?

j0seph_lomb0s
Feb 27, 2009, 10:14 AM
may non voice po ba dito?

shrekulero
Feb 27, 2009, 10:18 AM
up ko lang yung question din ni toni_16

i am also interested to apply for the team leader post.

milkyshake
Mar 3, 2009, 04:44 PM
**hi @ riandrew.. yes ACS it park po... punta *** dis march sa Cebu hope to see u in person.. :) ano gawin nyo dito?

toni_16
Mar 3, 2009, 08:37 PM
@shrekulero

you've got pm...

riandrew
Mar 4, 2009, 03:16 AM
**hi @ riandrew.. yes ACS it park po... punta *** dis march sa Cebu hope to see u in person.. :) ano gawin nyo dito?

Cge, I wanna see ACS Cebu office!

Tour lang kame, perstyam namen! *okay*

timtam7teen
Mar 4, 2009, 07:00 AM
I'm currently employed as a csr for a medical insurance account. I've been with the account for two years now and as far as financial and career growth is concerned, I don't think I'm meeting the goals I initially had before I became part of the company. I'm interested in being part of your new healthcare account. Should I apply in person? Hiring is ongoing right? I need more info about the account..Thanks!:bashful:

bcjako
Mar 4, 2009, 12:05 PM
gogo acs maganda tong company na to

phoebedwtl
Mar 4, 2009, 02:11 PM
same here.. where can i apply for a medical insurance account.. thanks... thanks!

sportenthusiast
Mar 4, 2009, 05:42 PM
im with a medical account for two years now..i want to try there in acs..any infos..salary range? etc.

bugzhoney
Mar 4, 2009, 09:15 PM
I'm leaving ttech because of their poor management.

may opening po ba now for IT helpdesk???

I'm planning to go there this Tuesday.

Stridum
Mar 6, 2009, 02:07 PM
Any update on IT Helpdesk? Hope I can visit by next Thursday or Friday.

phoebedwtl
Mar 7, 2009, 03:23 AM
how much salary range csr dito? sana may makasagot.. thanks!!

wacky4383
Mar 8, 2009, 07:47 PM
ACS aba tulugan sa pansitan ang HR dito kapatid..ahahaha...ako Dec nag apply, nainterview na ng tao nila from UK then on process pa rin daw ang application ko. I even asked them if I made it or not so I may know if I should expect something, they said that they can't tell kasi daw in process pa rin daw *** application ko. amfufu naman...gising gising...galaw galaw mga kapatid!!!

callcentergal
Mar 8, 2009, 08:12 PM
Sorry to hear about your experience wacky...

BTW, I wonder what happened to the laid off ACS peeps (http://callcentergal.com/2008/11/acs-denied-laid-off-reports/)...or kung may naganap nga ba?

Flyunzipped
Mar 8, 2009, 08:30 PM
^ Advanced Contact Solutions po yan. Affiliated Computer Services po yung ACS dito.

recruit4nco
Mar 12, 2009, 12:40 AM
I'm currently employed as a csr for a medical insurance account. I've been with the account for two years now and as far as financial and career growth is concerned, I don't think I'm meeting the goals I initially had before I became part of the company. I'm interested in being part of your new healthcare account. Should I apply in person? Hiring is ongoing right? I need more info about the account..Thanks!:bashful:

7th Floor One E-Comm Center
Palm Coast Drive
Mall of Asia Complex

Come in from 9 PM to 6 AM and inquire about our healthcare programs.

;)

DJ_yAn
Mar 12, 2009, 08:58 AM
may chat support ba dito? thanks

milkyshake
Mar 12, 2009, 04:28 PM
*** sa health care data entry ba?

@raindrew.. hello .. sayang d tayo nag kita hehe..

jhinggay19
Mar 15, 2009, 12:38 PM
ano yung ELAX??? nag apply kami dito sabi tatawagan daw kami this week.. tatawagan nga kaya kami???

Garha
Mar 16, 2009, 12:05 PM
guys ano comp. package for 2yrs. above exp

ezekielle18
Mar 16, 2009, 03:19 PM
question po, pag hiring manager na ba yung magiinterview last phase na yun? and ibig sabihin ba nun ok na?

Flyunzipped
Mar 16, 2009, 08:50 PM
^ Depende kasi sa post yan. Kung sa Helpdesk, after nung iinterview with Managers, next step is client interview, then JO na. Service Center Specialist yata yang post mo no? Kasi parang dun ko narinig yang Hiring Manager. Pero I'm not sure if last phase/step na yan or not.

ezekielle18
Mar 16, 2009, 08:51 PM
^ trainer post po cia... pa-enlighten naman please... tnx po.

jhinggay19
Mar 17, 2009, 04:14 PM
Electrolux account, start date of training is on April 6, okaya kaya tong account na to??

dark2099
Mar 18, 2009, 05:20 PM
what are the requirements? do they hire 1st yr undergrads

riandrew
Mar 19, 2009, 05:32 AM
Sus, unpaid ako ng 1 day after ko magleave ng 2 days dahil daw 15 hours ang available VL ko..

By the hour na ba ngayon? At san ko gagamitin ang remaining 7 hours na yan?

Ang talino naman ng bagong system! :bounce2:

vinoi
Mar 21, 2009, 06:03 PM
sino taga ACS dito? san po pwede mag email ng resume? or kung gusto nyo ko irefer. IT Helpdesk post po. or someone PM me. Thanks.

sesei27
Mar 23, 2009, 08:23 PM
ACS is processing my application for a trainer post. Can anyone give me an idea how much is the range of salary for trainers here?

fr0st06
Mar 24, 2009, 07:20 AM
sino po pwede mag refer sakin dito for helpdesk? PM me....

doreeann
Mar 25, 2009, 01:16 AM
pwede pa rin ba magre-apply... na-interview ako ni diet then he said he'll call me... huhuhuh...

wacky4383
Mar 25, 2009, 08:16 PM
ewan ko kung pwde pa mag apply ang tanong gaganahan ka pa bang mag apply after things they have done?!

brida_09
Apr 3, 2009, 08:51 AM
ei guys sabi dun sa isang thread about sa ACS...marami daw discrepancies sa sweldo...parang depende daw sa account?

cheawybravo
May 2, 2009, 03:53 PM
hello to all PEXers

nag take ako ng exam sa ACS this MAY 1, as TRANSAC PROCESSOR, sad to say sa typing test plng hndi na ako pumasa hndi ko na reach *** 9,00, keystroke nla nsa 7K *** ako, peo sa accuracy panalo **** kc 100%...bad3p kc gs2 ko mag work don ganda p **** ng lugar nla..

cheawybravo
May 2, 2009, 04:05 PM
gs2 ko **** mag work dun sa ACS moa, huhuhuhuh

help **** po, kc sbi nung HR recruitment team na guy after 3months pa rw para mka pg re-apply...kaka bd3p.

sh0b00t
May 3, 2009, 03:53 AM
GUYS! Help nmna newbie me here eh... a-apply sna me for TSR Position one day processing ba and anu po *** mga process for applying kasi dito pako iloilo galing thanks! by the way graduate me ng BS Information Technology from AMA and i had a 2 months Finishing COurse for Call Center Agent sa TESDA so help nmn...

LOTR
May 4, 2009, 09:57 AM
walk in *** b *** process? is there an email addy i can send to for my application?

llems14
May 6, 2009, 04:39 PM
Hi,

Saan po kaya puede magsend ng application. Baka puede po mahingi ang email ng Affiliated computer service.

narudo
May 7, 2009, 09:45 PM
Hi to all,

I just finished back reading from page 1. Tanong ko lang po kung ano minimum requirements for the It Helpdesk position? Pwede po ba sa Makati ma-assign pag IT Helpdesk? Most importantly, on hold pa rin po ba yung IT Helpdesk position? Salamat po.*okay*

hubbyboyz
May 8, 2009, 04:22 AM
Hello there,

Would you guys know if they are currently looking for Team Sup, Trainers or QAs?

Also, if they have a recruitment e-mail being utilized for applicants?

Thanks

riandrew
May 8, 2009, 05:24 AM
i checked this out kanina sa front desk.

philippinejobs@acs-inc.com

Stridum
May 8, 2009, 09:12 AM
How about the phone number for ACS?

narudo
May 8, 2009, 08:24 PM
ano po requirements for the IT helpdesk?

killingtime
May 10, 2009, 11:00 AM
Hi!
I saw today *** ad ng ACS sa newspaper. Ask ko lang po kung ano ang difference nung "Customer Care Supervisor" sa "CSR Team Coach"

SouthernLass
May 13, 2009, 03:44 PM
hey guys!

anybody here who can give me any tips for a phone interview for F&A Documentation Specialist post? thanks!

punchkid
May 13, 2009, 05:16 PM
:rotflmao:

TheArsenal
May 14, 2009, 01:54 AM
Hi those who are looking to work in Makati area with competitive salary and benefits, we are a new company looking for new agents. Please send your resume at gotmahmindmadeup@yahoo.com

b@mbooo
May 18, 2009, 12:58 PM
Hi!

Anyone knows the tel. number of ACS Cebu?

Knight_west
May 21, 2009, 02:48 AM
will start training to acs for their health account. can I ask the people here who are working in acs what would be the time for the training wala kasing *****.. hope you can help me thank you.

Knight_west
May 21, 2009, 02:59 AM
Hi. I will start my training this june8,2009 for their health care account. May I ask anyone who work here in acs if what time will be the training, because they didn't give any information about it. Thanks and I appreciate your response.

zeke101
May 21, 2009, 05:33 PM
may TL **, named Clyde Orolfo... mag gurls wag papaloko, bading ito... certified... mukha *** lalake hahaha..

check nyo tong link nyo friendster n to, look at the primary pic, nakahiga sya sa abs nung bf nya. galing sya ng west contact services, nakuh! chismax ay trulili hehe

http://profiles.friendster.com/9478006

zoeyblock
Jun 18, 2009, 11:13 PM
Hello! I'd like to ask if they accept fresh grads for QA Engineer positions?

freshbabe
Jun 30, 2009, 07:22 PM
Healthcare Account lang ba for the CSR DEPT. ???

What are the other voice accounts in ACS-MOA???

prinsesita
Jul 8, 2009, 11:25 AM
HI everyone!

I am working for a headhunting company and we are partnering with several companies here in the Philippines. I am handling all IT requirements.

PHP Developers - junior to senior
Java Developers - junior to senior
Web Developers - junior to senior
COGNOS REPORT DEVELOPER -- URGENT!!!!
TEchnical specialist

To all IT professionals, kindly send your most updated resume to sheena.q2es@q2hrs.com / sheena.q2es@yahoo.com

THANKS!

aspiringcounsel
Jul 8, 2009, 05:35 PM
Hi!

Just a simple question.

What's the info on the CSR - AP position?

Info on nature of work, sked, salary & benefits is what I really want to know.

Thanks!












*^_^*

punchkid
Jul 18, 2009, 10:18 PM
Job positions open for QA Analyst, Product Trainers, Team Sup and Workforce Sup


Interested? PM me for details. :)

1boink2
Aug 24, 2009, 11:14 PM
hi, I'm planning to apply here, I have 3 yrscc experience sb nila pwede daw ako CSA post, same lang ba offer nila sa CSR? ano difference? thanks!

panic_attack
Sep 14, 2009, 08:08 PM
hi, would anyone know kung maganda training if you are an accounting associate here in acs? and paano ba ang shifting ng sched dito, like every week pinapalitan yung sched? sample ba ay 5pm-2am or yung umaga na talaga ang uwi. i hope someone could give a little feedback..

yhan02ph
Oct 16, 2009, 01:35 PM
any updates?

mysty_myne
Oct 17, 2009, 02:39 PM
LOOKING FOR BEDSPACERS


GA TOWER 2
Boni Ave. (in front of MRT Station)


24 hour security
fully furnished
own CR


php3300 - inclusive of association dues



for inquiries, please contact me at: 0917.949.3716

mitsui2050
Nov 17, 2009, 07:43 PM
I just got a call for an interview this thursday. Any tips or info about this company? Ok ba mag work dito? how is the people? Management? benefits?

Hope you can give your feedback so I could have a better idea on how it would be like to work for this company

birdiethemighty
Nov 18, 2009, 03:24 PM
Maganda name nila pero ang mga employees hindi. If you ever value your time and career, do yourself a favor and do NOT apply here.

I have worked here for a year and I had problems with payroll (frequent discrepancies, mysterious deductions), mentally inept at walang isang salitang HR's, and the ever so famous talangka mentality. Dapat magaling ka makisama kahit alam mo nang mali or else kawawa ka.

ACS is being sold to Xerox next year anyway so good luck na lang sa mga employees nito.

mitsui2050
Nov 18, 2009, 07:42 PM
Maganda name nila pero ang mga employees hindi. If you ever value your time and career, do yourself a favor and do NOT apply here.

I have worked here for a year and I had problems with payroll (frequent discrepancies, mysterious deductions), mentally inept at walang isang salitang HR's, and the ever so famous talangka mentality. Dapat magaling ka makisama kahit alam mo nang mali or else kawawa ka.

ACS is being sold to Xerox next year anyway so good luck na lang sa mga employees nito.

Hello, thank you for your comment and information. The company being sold to Xerox a good thing or a bad thing? Also, can you give me some good tips on where I should apply?

Can anyone else corraborate what birdiethemighty mentioned? Thank you in advance.

birdiethemighty
Nov 19, 2009, 03:21 PM
Hello, thank you for your comment and information. The company being sold to Xerox a good thing or a bad thing? Also, can you give me some good tips on where I should apply?

Can anyone else corraborate what birdiethemighty mentioned? Thank you in advance.

The main problem with having a merger is that hardware firms like Xerox are aggressive in product focused sales while services companies are more relationship-based. Conflict na sila dun pa lang.

Also Xerox is very focused on cutting costs by $300-400 million once the acquisition is complete so don't expect much growth.

Some departments are STILL cost cutting and people getting laid-off there. Try Accenture, it is better IMO.

pointless22
Nov 19, 2009, 06:39 PM
Hello, thank you for your comment and information. The company being sold to Xerox a good thing or a bad thing? Also, can you give me some good tips on where I should apply?

Can anyone else corraborate what birdiethemighty mentioned? Thank you in advance.

I think xerox's acquisition of ACS can be a positive development since Xerox is a top Fortune 500 company comparable to Dell, HP, IBM, etc. Specifics of the acquisition is not yet divulged but ACS will be like the BPO arm of Xerox so there's not going to be much change with ACS' operations except that it is going to like "ACS - a Xerox owned company".

Almost all US companies are cutting costs but we are hoping its going to be a positive development for ACS. You can apply at 7th flr. One Ecom Center SM Mall of Asia Complex Pasay City. To set your expectation, this is not a perfect company and bring a lot of patience with you. :lol:

single mom
Nov 19, 2009, 06:49 PM
hi there! is ACS still hiring??

qcboi84
Nov 21, 2009, 03:48 AM
may TL **, named Clyde Orolfo... mag gurls wag papaloko, bading ito... certified... mukha *** lalake hahaha..

check nyo tong link nyo friendster n to, look at the primary pic, nakahiga sya sa abs nung bf nya. galing sya ng west contact services, nakuh! chismax ay trulili hehe

http://profiles.friendster.com/9478006

hahaha c clyde orolfo dito pala napadpad. sa chase sa west contact galing yan TL d naman kagalingan angas pa ng dating. unang salta palang amoy na naming bading, pero brusko kung gumalaw ayaw maglad lad :rotflmao:

ito ba sya? :lol:

http://i307.photobucket.com/albums/nn299/arkiboi888/clyde_orolfo.jpg

qcboi84
Nov 21, 2009, 04:17 AM
may TL **, named Clyde Orolfo... mag gurls wag papaloko, bading ito... certified... mukha *** lalake hahaha..

check nyo tong link nyo friendster n to, look at the primary pic, nakahiga sya sa abs nung bf nya. galing sya ng west contact services, nakuh! chismax ay trulili hehe

http://profiles.friendster.com/9478006

o diba clyde? hehe

http://i307.photobucket.com/albums/nn299/arkiboi888/bakla.jpg

mypexaccount
Nov 21, 2009, 08:14 AM
:bop: :bop: :bop: :bop: :bop:

We are currently in need of Technical Support Representatives this November and December 2009.

Requirements:


Candidate must possess at least 2 full years in College or incoming 3rd year, Vocational Diploma / Short Course Certificate or Bachelor’s / College Degree in any field.
Technical troubleshooting background or experience in any field is an advantage.
Good English communication skills and computer literate.
Preferably someone with background in Customer Service but not required.
Applicants should be Filipino citizens or hold relevant residence status.
Fresh graduates of any computer course/Entry level applicants are encouraged to apply
Immediate Hiring.


For interested applicants (referrals),


Please email your

Full Name:
Landline/Mobile Number:
Availability:



and your updated resume in MS Word format to:
rmkrasiajobs@gmail.com

so that i can forward it to our hr dept.

Please type TSR-PEX on the subject of your email.

Successful hires will get signing bonus!

:bop: :bop: :bop: :bop: :bop: