Highest Salary for Entry Level (CRS/TSR)

[humblejowdie]

Guys I just want to know which companies have the highest compensation for entry level/fresh grads for CRS or TSR position.
I have no call center experience, but have undergone 1month comms training.

Thanks for your help!

[humblejowdie]

Oh yes I'm a nursing grad last march 2008. Average to above average english comm skills and types 50-55wpm. Techie din ng konti pero basics lang.

[walkman810i]

depende sa contact center
meron 12.5 , sa nabasa ko sa pex teletech yata
meron 14k-15k - ** sa company where i work atleast for new grad
meron 13-14k - *** iba na hindi ko alam.
hahaha

[humblejowdie]

saang company kyo sir? CSR po yan?

[boygubat]

pls post the names please. bush hiding isnt gonna cut it here. thanks

[boygubat]

etel 13.5k + 2k allow
teletech 12k +?? allow

others???

[daasnwer]

cvg 14k hehehe

[humblejowdie]

how about s acs po any info?

[blithesome]

** samin, 20K + Night diff. Basic nga lang yun, wala kasi kaming allowances pero ok *** kasi Non voice (zero calls) naman hehe

[aicute12]

teletech CSR-15k +1500 allowance
teletech TSR-16k + 1500 allowance +Pay for Performance+ Technical Support Premium (ganito akin eh)
---
24/7
some of my officemates na nagtransfer doon ay binigyan ng offer na 23k + 3k allowance..
---
ACS MOA
some of my officemates na nagtransfer doon ay binigyan ng offer na 26k + allowances..

[discovery699]

etelecare

csr 12k + 3k allowance
tsr 13+ 3k allowance
30% night diff
kung swerte ka mapupunta ka sa pinaka mayamang account sa pilipinas. hahaha minsan malaki ang sweldo ng agent sa om.

send me an email if you want.. refer kita, 50/50 tayo sa referral bonus.
allen_kris14@yahoo.com :bop:*okay*goodluck:bop:*okay*

[humblejowdie]

teletech CSR-15k +1500 allowance
teletech TSR-16k + 1500 allowance +Pay for Performance+ Technical Support Premium (ganito akin eh)
---
24/7
some of my officemates na nagtransfer doon ay binigyan ng offer na 23k + 3k allowance..
---
ACS MOA
some of my officemates na nagtransfer doon ay binigyan ng offer na 26k + allowances..

*** sa teletech hindi po ba pag regular ka na yan?

etelecare

csr 12k + 3k allowance
tsr 13+ 3k allowance
30% night diff
kung swerte ka mapupunta ka sa pinaka mayamang account sa pilipinas. hahaha minsan malaki ang sweldo ng agent sa om.

send me an email if you want.. refer kita, 50/50 tayo sa referral bonus.
allen_kris14@yahoo.com :bop:*okay*goodluck:bop:*okay*

pati po ba sa etel salary po b yan pag regular na?

** samin, 20K + Night diff. Basic nga lang yun, wala kasi kaming allowances pero ok *** kasi Non voice (zero calls) naman hehe


Saang company po kyo?


Thanks po sa mga info!

[Psion]

ano pang companies nag be-based from previous salary?

[NightSpirit18]

teletech CSR-15k +1500 allowance
teletech TSR-16k + 1500 allowance +Pay for Performance+ Technical Support Premium (ganito akin eh)
---
24/7
some of my officemates na nagtransfer doon ay binigyan ng offer na 23k + 3k allowance..
---
ACS MOA
some of my officemates na nagtransfer doon ay binigyan ng offer na 26k + allowances..

San po sa MOA yung ACS?

[robinsonyap]

hi, I am from htmt global solutions. we are still hiring nursing graduates for our healthcare account :) starting salary is 15k :) kindly pm me if interested.

p.s- our office is in libis, q.c :)

robin
htmt recruitment team

[lunarpanda]

sa teletech, depende sa account yung salary. sa novaliches site, yung DSL account nila starting salary is 13.5k. yung hardware tech supp nila 15k ang starting. yung mga csr posts 12k lang yata.

sa 24/7, mostly hina-hire nila yung may TSR experience na... the lowest (entry level) na bigay nila 17k yata, or so i heard.

i accidentally applied for an outbound call center before, e-telecare yata yun.. 10k offer nila pag walang experience sa sales.

[blithesome]

humblejowdie:

Servicio Cliente Inc. (Herrera Tower)

Starting: 20K + Night diff (no allowances/HMO)
Then after 6 months, 25K + Night Diff (Allowances & HMO, irerequest pa lang hehe)

Bagong company kasi. Non voice (Email & live Chats) account.

[laker_v]

hi blithesome...where could I send my application para sa servicio cliente? gusto ko talaga dito kase sawang sawa nako sa kaka-take ng calls heheh, thanks...

[Mike Cortez]

humblejowdie:

Servicio Cliente Inc. (Herrera Tower)

Starting: 20K + Night diff (no allowances/HMO)
Then after 6 months, 25K + Night Diff (Allowances & HMO, irerequest pa lang hehe)

Bagong company kasi. Non voice (Email & live Chats) account.
sweet! i heave email and chat support experience.

[aicute12]

*** sa teletech hindi po ba pag regular ka na yan?
Thanks po sa mga info!
Yes, regular. Starting ko as TSR is 13500.. andaldal ko diba.. hehe..
We also have chat support for AT&T as well. :D


San po sa MOA yung ACS?

Sa may One-Ecom po ito.. :lol:

Yung mga sinabi ko about 24/7..
As far as I know, hindi sila tumatangap ng walang experience.. Kase ang gusto nila ay best of the best.. :D
In fairness, lahat ng mga nanduon na kakilala ko ay magagaling..:D

[humblejowdie]

@aicute
Sa 24/7 po ba kung nakita naman nila magaling ka sa English, tatanggapin po ba nila kahit walang call center exp and fresh grad po ng 4year course?

[dawn_it_be_me2]

Earn more than Php 40,000.00 (Cantonese Bilingual Representatives)


----------------------------------
Original message from ANNA:
> Job Summary:
> • Capable of handling customers with financial related questions in English and Cantonese
> • Provide customers with information regarding their accounts
> To make changes to these accounts
> To process transactions
> To investigate activities
> To perform other services relating to these account(s).
> • Can offer credit card members additional products and services and convince these customers of the benefits of the service
>
> Qualifications:
> • At least 18 years of age
> • Exceptional call handling skills.
> • With ability to speak Cantonese that includes a confident and courteous voice tone
> • English Skills on both reading and speaking.
> • Provide English / Chinese translation services, such as another CDSI agent would add the Contractor’s agent to a conference call to translate calls and customer feedback responses to IVR surveys which are Cantonese customer inquiries
> • Preferably with experience on any financial account with prior experience in a call center environment
> • Superior listening skills
> • Ability to deliver information at customer's knowledge level and style of communication in an understandable manner
> • Ability to apply a logical problem solving approach to resolving customer problems and inquiries
> • Flexible to changes and has sense of urgency
> • Can work under pressure, and can deliver set goals
> • Computer literate with keyboarding skills
> • Willing to work evening/night or weekend shifts in the country of operation
>
> Deadline: January 15, 2008
> Teleperformance Recruitment Department
> Level 3, EDSA Central Pavillion, Mandaluyong (02) 6377111 local 301&303
> e-mail: manilarecruitment@teleperformance.com

[aicute12]

@aicute
Sa 24/7 po ba kung nakita naman nila magaling ka sa English, tatanggapin po ba nila kahit walang call center exp and fresh grad po ng 4year course?

I'M not from 24/7 ha.. base lang to sa mga best friends ko doon..
Ang requirement kase nila ay may call center experience..
BUt I know one person who doesnt have any experience at all yet nandon siya.. :glee:

[discovery699]

@humblejowdie

csr 12k + 3k allowance
tsr 13+ 3k allowance
30% night diff

yan ang sweldo ng trainee.. ang sweldo ng regular agent depende pero at least additional 3k upon regularization. sana nakatulong