call center for beginners?

[xxchrisxx]

hi there. i just want to inquire some info about call centers that give opportunities to those people who has no experience in this kind of industry. what would you recommend?

i have tried applying in:

TELETECH - the HR is asking for my TOR before they can continue my application process just to be sure that i dont have back subjects in my first and second year college. however i DO have. (im a third year irregular student. if i could only exchange my third year subjects to my second year subjects!)

SYKES - i tried here and my application is on active file i guess.

MANULIFE - applied here and took the exams already. they said they'll call. but i doubt it.

CONVERGYS - i failed in the initial interview already (which is very easy for me so i dont know why i didnt pass). i'll try to reapply here soon though.

IBM - i wasnt rejected here. it's just that they told me they dont accept undergraduates.

NCO - they said they dont accept applicants who plan to enroll for this semester (even if it's just one or two subjects!)

TELEPERFORMACE - i applied here two or three weeks ago and it was in the afternoon already so they scheduled me for an interview on the next day. i was not able to attend the interview due to some reasons. i wonder if i could still apply there this month?

VCUSTOMER - oh well, i failed in the interview! the HR thought im nervous, but i was just freezing to death. lol




please suggest other call centers i can try applying to. preferably graveyard shifts only. thanks a lot!

[deanjavier]

ako rin pasingit.
nag apply ako sa aspire it kaso wala parin tawag mag 2weeks na.

mga sir ano bang call center ang di maarte sa college background ng mga applicants? dame ko kasi back subjs. 2yrs na ko sa college kaso 9 units short ako para maging 2nd year. need ko kasi talaga ng job. sana may makatulong . thx.

[princess_foxy]

hi there. i just want to inquire some info about call centers that give opportunities to those people who has no experience in this kind of industry. what would you recommend?

i have tried applying in:

TELETECH - the HR is asking for my TOR before they can continue my application process just to be sure that i dont have back subjects in my first and second year college. however i DO have. (im a third year irregular student. if i could only exchange my third year subjects to my second year subjects!)

SYKES - i tried here and my application is on active file i guess.

MANULIFE - applied here and took the exams already. they said they'll call. but i doubt it.

CONVERGYS - i failed in the initial interview already (which is very easy for me so i dont know why i didnt pass). i'll try to reapply here soon though.

IBM - i wasnt rejected here. it's just that they told me they dont accept undergraduates.

NCO - they said they dont accept applicants who plan to enroll for this semester (even if it's just one or two subjects!)

TELEPERFORMACE - i applied here two or three weeks ago and it was in the afternoon already so they scheduled me for an interview on the next day. i was not able to attend the interview due to some reasons. i wonder if i could still apply there this month?

VCUSTOMER - oh well, i failed in the interview! the HR thought im nervous, but i was just freezing to death. lol




please suggest other call centers i can try applying to. preferably graveyard shifts only. thanks a lot!

hi chris

i understand your situation na nakakafrustrate dahil ang dami mo ng naapplyan pero it seems na hindi mo pa nahahanap ang call center na para sayo..

im sure na pwede kang matanggap kaya lang ang nagiging problema mo lang ay yung mga back subject mo..

i guess you just need to finish them first tapos pag wala ka ng problema sa mga subject mo apply ka ulit...me ibang call center kasi na ok ang undergraduate wag lang me back subjects..

regarding interviews....practice always...try to speak in english all the time... or try to speak in front of a mirror...basa basa ka rin ng english books or newspaper maeenhance din dun yung pag english mo at medyo makakawala sya ng kaba....

i had 2 call center rejections also pero it never stopped me... apply lang ng apply marami pang call center sa pinas hehehe

good luck

[deanjavier]

any call center which requires only HS grad? lol

[Waldoh]

hi there. i just want to inquire some info about call centers that give opportunities to those people who has no experience in this kind of industry. what would you recommend?

i have tried applying in:

TELETECH - the HR is asking for my TOR before they can continue my application process just to be sure that i dont have back subjects in my first and second year college. however i DO have. (im a third year irregular student. if i could only exchange my third year subjects to my second year subjects!)

SYKES - i tried here and my application is on active file i guess.

MANULIFE - applied here and took the exams already. they said they'll call. but i doubt it.

CONVERGYS - i failed in the initial interview already (which is very easy for me so i dont know why i didnt pass). i'll try to reapply here soon though.

IBM - i wasnt rejected here. it's just that they told me they dont accept undergraduates.

NCO - they said they dont accept applicants who plan to enroll for this semester (even if it's just one or two subjects!)

TELEPERFORMACE - i applied here two or three weeks ago and it was in the afternoon already so they scheduled me for an interview on the next day. i was not able to attend the interview due to some reasons. i wonder if i could still apply there this month?

VCUSTOMER - oh well, i failed in the interview! the HR thought im nervous, but i was just freezing to death. lol




please suggest other call centers i can try applying to. preferably graveyard shifts only. thanks a lot!

i've had my share of rejections even as a person with call center experience (for two years already)...

the good thing with you is your perseverance... with those "application experiences" you've had, for sure your pretty much better than your "old" self... :)

sometimes dear, we don't have to be too honest on job interviews especially in questions such as length of stay with company, priorities between company and school, etc. of course the company wants to hear applicants saying "i'll be yout best agent and i'll stay with the company till the end" kind of thing... just show and tell them you want to be with the company and you needed a job...

if the company is good naman then definitely you'll stay di ba? regarding TORs, since your an undergrad, just tell them your an undergrad, either show them your classcards or whatever proof from school and tell them your in need of a job, studies can go later kind of thing... :)

i'm with NCO before and i had friends there who are students as well, (UP pa nga, heheh) and they are in full time shift, somehow kahit mahirap nagagawa naman nilang pagsabayin pero madalas tulog sa school or sa work heheh... o kaya absent sa school ganun, mahirap lang talaga:)

goodluck! just keep it up! again just learn when to be honest and when to say nice things instead of the real unpleasant-to-hear kind of thing.... (i hope you get what i mean) :)

[xxchrisxx]

thank you sa mga nagreply especially to princess_foxy and waldoh. kakatouch. hehe. kala ko manhid na mga tao dito e. hehe. thank you din pala sa mga nag pm. mwah mwah mwah!!!

gusto ko kasi itry ang call center. kasi once na natapos ako sa studies ko, pang IT company talaga ang papasukan at kukunin kong posisyon..ayun..at basta gusto ko ng experience, matuto at medyo independent. may pagkatamad kasi ako. hehe. at gusto ko gastos ko anu man luho ko. ayan nashare ko na halos lahat.. haha. thanks ulit. :)

[princess_foxy]

thank you sa mga nagreply especially to princess_foxy and waldoh. kakatouch. hehe. kala ko manhid na mga tao dito e. hehe. thank you din pala sa mga nag pm. mwah mwah mwah!!!

gusto ko kasi itry ang call center. kasi once na natapos ako sa studies ko, pang IT company talaga ang papasukan at kukunin kong posisyon..ayun..at basta gusto ko ng experience, matuto at medyo independent. may pagkatamad kasi ako. hehe. at gusto ko gastos ko anu man luho ko. ayan nashare ko na halos lahat.. haha. thanks ulit. :)

your welcome...ive been in your position before wala namang pex yata noon heheheh

welcome na welcome ka sa call center ayusin mo lang muna studies mo para wala silang masilip sayo.....dapat tablado sila sa mga sagot mo hehehe

[xxchrisxx]

well if you guys still have other suggestions or recommendations sabihin nyo lang. thanks :)

@ princess_foxy: THANKS A LOT. that's all i can say. :)

[diesel_footwear]

same boat pala tayo chris. pero ako 1 subject na lang natitira. susubukan ko mag apply convergys bukas

[WEST WINGER]

chris there's a whole lot of companies out there, a couple i would suggest you try out for would be etelecare, htmt, pacific hub & a whole buch of others, actually too many to mention. so just keep at it....

[hulya]

I have the same dilemma. Undergraduate with no any work experience and to top it all wala akong mailagay sa resume ko. :lol: Geez. Oh, life. But I'll try to apply pa din baka swertehen. xD

[diesel_footwear]

siguro yung mas magandang tanong "anong cc una kayong natanggap" kasi malamang yun no experience pa hehe.

[xxchrisxx]

siguro yung mas magandang tanong "anong cc una kayong natanggap" kasi malamang yun no experience pa hehe.

sorry naman.. hehe.. but u have a point! haha. gawan ko nga ng thread. wait ah. haha

[diesel_footwear]

haha ang dali nga ng initial sa convergys pero bumagsak me. yung isa naman di masyado magaling, accountant pero nakapasa. nakpagtataka. tapos mukhang may politics din dito.

[xxchrisxx]

haha ang dali nga ng initial sa convergys pero bumagsak me. yung isa naman di masyado magaling, accountant pero nakapasa. nakpagtataka. tapos mukhang may politics din dito.

ah honga parehas nangyari sa tin! haha. ewan bakit yung isa pa na matigas magenglish ang kinuha sa min at hindi ako! tsk

[princess_foxy]

well if you guys still have other suggestions or recommendations sabihin nyo lang. thanks :)

@ princess_foxy: THANKS A LOT. that's all i can say. :)

welcome talaga...

alam mo ba yung dalawang call center na nag reject sakin?

eperformax and ACS!!

sa etelecare ako natanggap tapos after ko ng etel ng 247 ako tapos ngayon nasa citigroup na ko....

di naman sa pagbubuhat ng bangko pero yung ibang mga kilala ko na na bumagsak sa etel or 247 sa ACS natanggap ano ba yun....

basta wag kang mawawalan ng pag asa

[staple72]

Try TELUS!

Nagtagal ako sa Telus for 1 1/2 years. Sa Ortigas site ako noon. OK ang people, medyo may kaliitan ang salary by paper (13.5k) pero lagi sila sobra magpasweldo hehe.

Umalis lang ako sa Telus dahil mainit na ako sa IT dun, naglalaro kasi kami ng DoTA during shift. hehehe.

Recruitmen Hub yata nasa Cubao or Market2x.

[xxchrisxx]

Try TELUS!

Nagtagal ako sa Telus for 1 1/2 years. Sa Ortigas site ako noon. OK ang people, medyo may kaliitan ang salary by paper (13.5k) pero lagi sila sobra magpasweldo hehe.

Umalis lang ako sa Telus dahil mainit na ako sa IT dun, naglalaro kasi kami ng DoTA during shift. hehehe.

Recruitmen Hub yata nasa Cubao or Market2x.


rotating shift ba dito?

[jrdollesin]

ako rin pasingit.
nag apply ako sa aspire it kaso wala parin tawag mag 2weeks na.

mga sir ano bang call center ang di maarte sa college background ng mga applicants? dame ko kasi back subjs. 2yrs na ko sa college kaso 9 units short ako para maging 2nd year. need ko kasi talaga ng job. sana may makatulong . thx.

aspire IT is not a call center, it's a BPO, dito ako nag-apply then i was forwarded to teleperformance after passing their initial interview, thanks lord i got the job offer in a day.

[Ricky_Tan]

alam nyo sa dinami dami na ng call center na naaplyan ko ni isa wala pang tumanggap sa akin nakakainis nga,nag papaktris naman ako pero wala pa rin I try convergys pero hindi ako natanggap dahil utal ako noon mag salita,ngayon me final interview ako sa teletech sana matanggap ako para me work!!

[mkjed]

ganyan din ang ngyari sakin kala ko wala nagn pgasa halos araw kasi ako ng aaply pero wala parin (lalo na kapag hindi ka fluent mg english), hnggng sa swertehin , minsan kasi nsa interviewer *** ,saka may mga CC nmn na interview,

[xxchrisxx]

ganyan din ang ngyari sakin kala ko wala nagn pgasa halos araw kasi ako ng aaply pero wala parin (lalo na kapag hindi ka fluent mg english), hnggng sa swertehin , minsan kasi nsa interviewer *** ,saka may mga CC nmn na interview,

saang cc ka natanggap? :)

[RomAnne]

hi chris, you've mentioned that ur career path is fit for IT right? if you want, you can apply here at eTelecare... then when a vacant position is offered for the internal employees, you could apply for LOI... i am currently working as an IT specialist here so if you want i could refer you... just PM me if you want... with regards on what to do during interviews, just be yourself. when at home practice reading out loud, esp tongue twisters... by the way, etel is the first company i've worked for, i've been here for almost 3 years, y have i stayed? because of the quarterly bonus and the big salary increase once promoted... i'll wait for your PM... ;p

[diesel_footwear]

tanong lang po ate anne. Im assuming e-telecare accepts undergrads but do they accept people who are currently enrolled? and ano po ang LOI? Letter of intent? so meaning you can apply for the position of IT specialist after being hired by the company? ano po ba ginagawa ng IT specialist?

[r2steam]

Hi try our call center company.

We have dayshift and nightshift accounts.

Here are the details:

No Call Center experience?
Expect a starting salary of P15,000 / month
You must be at least a Graduate of a 4 year course

Only 2 years in college?
Expect a starting salary of P25,000 / month
You must have at least 6 months call center experience

1 Day hiring process
No need to wait for days or weeks,
After the interview, we tell you right away if you are accepted or not

For more information visit our website:
www.r2steam.com

[wheatgrass]

r2steam, what accounts po meron ang company nyo? meron po ba healthcare related? maraming salamat.:)

[cryogen_weroll]

@r2steam

Hi! Can you give some details regarding your post? Like, if its a technical account or CSR account... I would like to match my profile and resume to the account itself before I submit it.

Thanks!

[conyongjologs]

Mag rereminisce lang ako. Fresh grad din ako last year graduate ako ng BS Radiologic Technology. I was too irritated to process all the documents needed by my school for the board exams. Too much bureaucracy in my case. Naisip ko na sayang lang dahil pinababalik balik ako ng school ko for nothing. Kaya naisisp ko mag apply sa mga call centers.

Una ko sa PeopleSupport, Naka isputing pa ako nun. Pagdating ko dun, initial interview pa lang, bagsak na. Iyak talaga ko.

Next sa ePerformaxx. Right after ko sa PS, pumunta naman ako sa MRT ayala station 'cause they have a screening booth there. Hinatid ako ng shuttle to their office, but to my dismay, again, I failed.

Gusto ko na rin tumigil kasi nahihiya na ko humingi ng money from my brother. Kahit na malaki sweldo nya, nakakahiya pa rin.

I also tried sa IBM. I waited for 2 hours pero di naman ako natawag.

Dumerecho na ko ng Telus that afternoon para lang sumubok. Nag walk in ako sa Discov site nila. Buti na lang umabot pa ko.

Sa Telus ok talaga. Madali lang ipasa yung exams nila. Calmado rin ang mga tao dito. I've stayed there for 8 months. My account was in Market2. Umalis ako kasi lumipat na yung account sa discov. Malayo na sya for me.

TIPS:
*Magdasal bago mag aaply. This really works
*Maging maarte kayo sa pagsasalita pagpasok nyo pa lang sa aaplyan nyong cc. This will help
*Kainin mo na lahat ng kaba sa dibdib mo.
*Magbaon ng maraming Confidence. Maging madaldal ka kung pwede
*In my case, pag masyadong maayos yung suot ko, bumabagsak ako. Kaya ngayong nag aaply uli ako, tamang malling outfit lang ang suot ko

Kahit na may experience na ko, kinkabahan pa rin ako..Ewan. Bahala na.

[marlb1123]

Hi try our call center company.

We have dayshift and nightshift accounts.

Here are the details:

No Call Center experience?
Expect a starting salary of P15,000 / month
You must be at least a Graduate of a 4 year course

Only 2 years in college?
Expect a starting salary of P25,000 / month
You must have at least 6 months call center experience

1 Day hiring process
No need to wait for days or weeks,
After the interview, we tell you right away if you are accepted or not

For more information visit our website:
www.r2steam.com

any feedback on this one?

[project_eden]

HGSL’s newest Medical Account is in need of Customer Service Representatives.

Monday – Friday work only for Medical Accounts!!!

Qualifications:

- College Graduate of any course or 2nd year college level with at least 3 months call center experience.
- Excellent comprehension and listening skills
- Excellent command of spoken and written English
- Excellent customer handling and problem solving skills


Other Accounts:

Ryder Account

Qualifications:

- Minimun of 2 years College education.
- Background in logistics transportation service and dispatch, an advantage
- Excellent customer service and interpersonal skills
- Can handle conversation in English with spontaneity and confidence
- Very good problem solving and analytical skills

Project F1

Qualifications:

- Completed at least 2 years of College
- At least 6 months of customer service experience
- Excellent communication skills
- Willing to work in Night shifts

**Wave 71 starts on August 24, 2009


• Submit your Resume and cover letter to ProjectEden@ymail.com.
• Indicate the account that you’re interested in.