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Galchi
Nov 10, 2006, 10:54 AM
May sched exam ako here on monday sa alabang,
malalaman ba agad ang result kung pumasa ka or hindi at
after the exam ba eh interview agad ang kasunod.
maze_gwapo
Nov 11, 2006, 02:33 AM
For TSR Programs, based on what I know is they will offer you the TSR1 position immediately if you meet the minimum requirements and is qualified for promotion after three months, even if you are still on probationary status, if you meet the required metrics.
yes, i applied for the technical support program for their dell account and the offer was way way low compare with my current salary...plus they are putting 45k bonds on you??? huh! *peace*
Pointless
Nov 11, 2006, 03:01 AM
You have to get used to this schedule dude. Call Center pinili ng GF mo eh. May ibang trainees nga 6 AM to 3 PM ang schedule and they're coming all the way from Bulacan or Cavite.
And kung pumasa man siya after Client Specs pwede siya pa assign sa Alabang Office.
Kaya po rant nga lang, call center din po ako nagtratrabaho so I know how it works. Doesn't mean I/we can't feel bad about it, right? ;)
<soul_jah>
Nov 11, 2006, 03:09 AM
may financial program pa rin ba ang etel? did they expand it to include mortgage or phonebanking, etc. :wondering: :wondering:
iDantes3
Nov 11, 2006, 09:22 PM
Hi. eTel is offering me a communication training this monday, Nov 13 to 17.
What can I expect from this?
mighty_angas
Nov 12, 2006, 03:57 PM
just want to ask... wats with Omega? ok ba mga pips dun? wats d kind of work? nway...hope i could last
Galchi
Nov 13, 2006, 09:07 PM
OK ba ang interview dito sa Etel at bakit may bond?
Im applying for TSR here at hindi ko alam ang style ng interview
sa Etel.
Any idea
ExtremeRide69
Nov 14, 2006, 08:01 AM
hw much po offer sa alabang for TSR? what acct?
nortonantivirus
Nov 15, 2006, 10:54 AM
hello po...kumuha po ko ng exam nung friday( Nov. 3, 2006) sa Etelecare Alabang, pero di ako masyado pinalad na maipasa yung written at oral exam nila.
Tanong ko lang po pwede pa po ba akong mgpasa ng resume, kahit na nakakuha na po ako ng exam? o meron po silang sinusunod na...kasi di ba po sa ibang kompanya e, 6 months po bago ka uli mag apply at kumuha ng exam sa kompanya nila. 6 months din po ba bago uli ako mgapply sa company nila...kailan po ako pwede mgpass ng resume uli at kumuha ng exam?
Maraming Salamat po...
breyburt
Nov 19, 2006, 07:35 PM
hello po...kumuha po ko ng exam nung friday( Nov. 3, 2006) sa Etelecare Alabang, pero di ako masyado pinalad na maipasa yung written at oral exam nila.
Tanong ko lang po pwede pa po ba akong mgpasa ng resume, kahit na nakakuha na po ako ng exam? o meron po silang sinusunod na...kasi di ba po sa ibang kompanya e, 6 months po bago ka uli mag apply at kumuha ng exam sa kompanya nila. 6 months din po ba bago uli ako mgapply sa company nila...kailan po ako pwede mgpass ng resume uli at kumuha ng exam?
Maraming Salamat po...
im working here at etelecare. pero hindi ko alam ang tactics nila pag dating sa ganyan...maybe you can try resubmitting your resume maybe they can make a reconsideration....pero ang maganda diyan ibang position ang applyan mo para sigurado...kasi pwede ka naman lumipat ng ibang position...lets say siguro after 6 months of probi
eveRything
Nov 19, 2006, 11:47 PM
wala daw panget na chicks sa eTel? can the guys confirm this please?
Pointless
Nov 20, 2006, 04:02 PM
Woohoo, my GF's new schedule is better than before, ngayon pwede na kami sabay pumasok at umuwi *okay*
tigerpawz
Nov 21, 2006, 11:13 AM
sa lahat ng call centers na nasubukan ko, etel pa rin ang pinaka-ok. mabilis ang feedback.
pag nagreply, just make sure na naintindihan nyo *** feedback, may regret spiel sila na 'we'll call you if tomorrow if you qualified for th post. if you don't hear from us tomorrow, it means you didn't meet our shortlist requirements' - ibig sabihin - you failed.
other than that, ok sila. lalo na pag employee ka na. they are proving they deserve the employer of the year award. kudus sa mga taga-etel.*okay*
soulthird
Nov 21, 2006, 02:07 PM
yes, Etel won Employer of the Year, and they deserve it.
soulthird
Nov 21, 2006, 02:08 PM
yes, Etel won Employer of the Year, and they deserve it.
choloy_11
Nov 22, 2006, 05:12 AM
hi im scheduled for exam for CC position this coming thursday just wanted to ask what are perks to expect with this company? like what are the benefits do employees get? how about the environment? workload stuffs like that...
thanks.
clark+kent
Nov 23, 2006, 09:37 PM
For TSR Programs, based on what I know is they will offer you the TSR1 position immediately if you meet the minimum requirements and is qualified for promotion after three months, even if you are still on probationary status, if you meet the required metrics.
you could be promoted even if you're probationary employee... the last 3 months will be the only one qualified for review... meaning even if you've exceeded the metrics in your first 3 months, you can't use that for promotion, you have to use to the last 3 months...
for TSR's, you are at TSR 0 if you're probationary employee, but you will be moving up to TSR 1 once you get regularized..
--- this is from OD
cheers!
clark+kent
Nov 23, 2006, 09:38 PM
sa lahat ng call centers na nasubukan ko, etel pa rin ang pinaka-ok. mabilis ang feedback.
pag nagreply, just make sure na naintindihan nyo *** feedback, may regret spiel sila na 'we'll call you if tomorrow if you qualified for th post. if you don't hear from us tomorrow, it means you didn't meet our shortlist requirements' - ibig sabihin - you failed.
other than that, ok sila. lalo na pag employee ka na. they are proving they deserve the employer of the year award. kudus sa mga taga-etel.*okay*
the CULTURE is the best...
QA_ako
Nov 24, 2006, 03:46 PM
hi. from etel here.
im assigned in the night shift. i think this will take forever. but i enjoy my stay here. beautiful women (hehe), culture, friends, etc.
bourbon
Nov 27, 2006, 08:49 AM
hi. from etel here.
im assigned in the night shift. i think this will take forever. but i enjoy my stay here. beautiful women (hehe), culture, friends, etc.
which site? :bashful:
quota_gal
Dec 3, 2006, 07:08 PM
--> to those interested to apply in ETELECARE.,
gimme ur contacts and I'll assess u on the phone., :)
--> janna (1 of ETEL'S Recruitment Specialist)
btw,check out mah profile., http://www.faceparty.com/hershey06
quota_gal
Dec 3, 2006, 07:12 PM
--> to those interested to apply in ETELECARE.,
gimme ur contacts and I'll assess you on the phone., :)
--> janna ( 1 of ETEL'S Recruiment Specialist)
btw, check mah profile., http://www.faceparty.com/hershey06
quota_gal
Dec 3, 2006, 07:22 PM
--> to those interested to apply in ETELECARE.,
gimme ur contacts and I'll assess you on the phone.,
--> janna ( 1 of ETEL'S Recruitment Specialist)
btw, check out mah profile., http://www.faceparty.com/hershey06
quota_gal
Dec 3, 2006, 07:26 PM
--> to those interested to apply in ETELECARE.,
gimme ur contacts and I'll assess you on the phone.,
--> janna ( 1 of ETEL'S Recruitment Specialist)
btw, check out mah profile., http://www.faceparty.com/hershey06
Greenfire
Dec 4, 2006, 07:18 AM
hello po...kumuha po ko ng exam nung friday( Nov. 3, 2006) sa Etelecare Alabang, pero di ako masyado pinalad na maipasa yung written at oral exam nila.
Tanong ko lang po pwede pa po ba akong mgpasa ng resume, kahit na nakakuha na po ako ng exam? o meron po silang sinusunod na...kasi di ba po sa ibang kompanya e, 6 months po bago ka uli mag apply at kumuha ng exam sa kompanya nila. 6 months din po ba bago uli ako mgapply sa company nila...kailan po ako pwede mgpass ng resume uli at kumuha ng exam?
Maraming Salamat po...
:bashful:
yes, you can submit to me your resume then i can also send to you a reviewer sa makati kita i pa sched.
but you can choose kung san mo **** mag pa assign.
after passing your resume expect to receive a call from our HR.
For those people who wants to have merry christmas just send me your resume and get a good job with Competitive salary and benefits.
as of the moment may signing bonus pa ata sa alabang na 15k-30k
i'll also send you a reviewer that will surely help you to pass the recruitment process.
Congrats to Lanie and Anna for passing the recruitment.
Don sa Mag papasa sakin resume Good luck din po. :)
greenfire2002ph@yahoo.com
greenfire2002ph@yahoo.com
greenfire2002ph@yahoo.com
tidus1203
Dec 4, 2006, 07:22 AM
At magkano naman kickback mo kung nahire yung mga nagpass ng resume sayo? I think you ought to disclose that kasi I remember sa Etel merong mga recruitment bonuses dyan.... :lol:
nortonantivirus
Dec 4, 2006, 07:03 PM
:bashful:
yes, you can submit to me your resume then i can also send to you a reviewer sa makati kita i pa sched.
but you can choose kung san mo **** mag pa assign.
after passing your resume expect to receive a call from our HR.
For those people who wants to have merry christmas just send me your resume and get a good job with Competitive salary and benefits.
as of the moment may signing bonus pa ata sa alabang na 15k-30k
i'll also send you a reviewer that will surely help you to pass the recruitment process.
Congrats to Lanie and Anna for passing the recruitment.
Don sa Mag papasa sakin resume Good luck din po. :)
greenfire2002ph@yahoo.com
greenfire2002ph@yahoo.com
greenfire2002ph@yahoo.com
hey...greenfire..thank you very much...for answering my questions.
HAVENLESTAT
Dec 5, 2006, 02:49 PM
nyahaha..... nope... misinfo... wala na pong signing bonus...
july-august pa yung 15k signing bonus tapos *** 30k that was about a month ago pa... :)
freshbabe
Dec 7, 2006, 06:38 PM
i took the ETEL ALABANG (exams)
i took the exam last august & ETEL contacted
me again last november.... (after 3 MOS.)
PERO I DID NOT RESPOND... coz...
i was in another callcenter (cct-training)
which i failed...:(
december na ngayon...
i checked the admin position box...
when i failed the exam...
is it possible na THEY'RE CONTACTING ME...
for the ADMIN POSITION???
its a drag if i have to go thru the
process of exams again...
( to be honest--- mahirap?!)
the 100 item techie questions SUCKS!!!
i'm not even applying for tech support... :grrr:
jamie_07
Dec 8, 2006, 05:13 PM
i took the ETEL ALABANG (exams)
i took the exam last august & ETEL contacted
me again last november.... (after 3 MOS.)
PERO I DID NOT RESPOND... coz...
i was in another callcenter (cct-training)
which i failed...:(
december na ngayon...
i checked the admin position box...
when i failed the exam...
is it possible na THEY'RE CONTACTING ME...
for the ADMIN POSITION???
its a drag if i have to go thru the
process of exams again...
( to be honest--- mahirap?!)
the 100 item techie questions SUCKS!!!
i'm not even applying for tech support... :grrr:
di ko lang sure if it's possible that they're contacting you for admin position. about sa exam naman, ang alam if you're not applying for tech support di nila masyadong iko-consider yung techie questions. ayun kasi yung sinabi sa akin nung nagpa-exam when i passed. he asked me if nahirapan ako sa exam and i told him na mahirap yung tech questions.
freshbabe
Dec 8, 2006, 05:55 PM
ganun??? after how many months for
re-application??? 6mos??? or 3 mos.???
kinontak nila ako after 3 mos. eh....
mag-walk in pa ba ako???
ETEL ALABANG... ang target ko talaga...
if ever... trauma lang talaga ako
sa techie 100 item questions....
pero last resort ko siya ( work location )
lang consideration ko kaya ako interesado...
mababa... base pay eh... (may bond pa)
baka sa outbound
pa ko ilagay...
(outbound agent ako... previous work ko) :p
pinoynetwit
Dec 8, 2006, 06:07 PM
May bond po sa Etelecare for 6 months. S.O.P. po ang tech exam since they may find potential for you to work for their major account which is a tech client.
May allowance naman sa Etel at 30% ang N.D. at quarterly performance bonus.
jamie_07
Dec 8, 2006, 07:34 PM
di ko lang alam kung how many months dapat before you can re-apply. try ko i-check mamaya.
helterskelter04
Dec 8, 2006, 10:18 PM
i had my initial interview earlier at Etel and also had the 3-part exam. was lucky to pass the test and the interviews and told me to come back tomorrow. i was very happy until i found out i have to go to our province tomorrow due to family problems and my brother told me it was really urgent. :rolleyes:
i was wondering if you guys know how long it will take me to finish the interviews tomorrow. i was thinking that the call simulation will be the next test. hope guys here can share what they know. i would really appreciate any infos/replies regarding my problem. thanks...
btw im for TSR position. looking forward to be part of this company :love:
jamie_07
Dec 9, 2006, 07:07 AM
ganun??? after how many months for
re-application??? 6mos??? or 3 mos.???
kinontak nila ako after 3 mos. eh....
mag-walk in pa ba ako???
ETEL ALABANG... ang target ko talaga...
if ever... trauma lang talaga ako
sa techie 100 item questions....
pero last resort ko siya ( work location )
lang consideration ko kaya ako interesado...
mababa... base pay eh... (may bond pa)
baka sa outbound
pa ko ilagay...
(outbound agent ako... previous work ko) :p
pwede raw pong mag re-apply after 3 months.
helterskelter04
Dec 10, 2006, 06:40 AM
ill be starting my training on monday @ libis. signed the contract yesterday :D
KdFL1980
Dec 12, 2006, 12:49 PM
hi!
I saw this posting last Dec. 5 on jobstreet
Quality Assurance Associate - TSBU
Could I just walk-in for this position?
soulthird
Dec 12, 2006, 02:38 PM
yes, but they might place you sa TSR/CSA if you don't have enough qualifications (QA experience)
freshbabe
Dec 12, 2006, 03:52 PM
10k outbound sa etel alabang??? nakakapanghina.. diba... :rolleyes:
bottomline pa rin kung ano nakukuha
mo sa 15th & 30th....
(kahit 30 nd/ 10% quarterly bonus...)
at di ka naman nakakasiguro na
magiging maganda lagi stats mo...
para makuha ang mga bonus2x...
ladyshiva
Dec 12, 2006, 10:10 PM
question: Is there any tech account in etel w/ weekends off? or any account na lang.
compass42
Dec 13, 2006, 02:43 PM
Yup sa Libis may tech account na weekend off
compass42
Dec 15, 2006, 02:46 PM
dito kayo sa alabang maganda bwehehe
jharrrdy
Dec 18, 2006, 09:25 AM
may christmas party ba etel?
Newbie_101
Dec 19, 2006, 11:48 PM
yup may christmas party sa etel it was held last Dec 17 sa PICC cia if am not mistaken. Guys *** sa inoy from CC2 Matrix HSB, taga dun ako
KdFL1980
Dec 20, 2006, 10:57 AM
help guys!
ano ba exam for QA ** s etel! have a sched for it next week
nat4712001
Dec 22, 2006, 10:41 PM
guys magkano ba qa salary dito?? i just want to ask balak ko kasi magapply thanks
mighty_angas
Dec 27, 2006, 01:24 PM
I'm about to transfer to another program.... kktapos lang ksi ng winter peak so nagttangal na un program ko which is XOR. Given 2 choices , Cingular ( parang customer service ng mobile lines ) then AOL. Which program is ok? kung may email support lang dito sa etel dun na ako. Now i know how life here in Call center looks like. it's close to hell. Any suggestions??? pls help kng may iba pang program na pde lipatan. kng pde nga sa admin nlang ako para wala nang calls.... or sa payroll hehehe sna may mag share lang dito.... have no plans on awol but i might just finished my 6 month contract then that's it. Tnx
Greenfire
Dec 27, 2006, 03:31 PM
*okay* I'm about to transfer to another program.... kktapos lang ksi ng winter peak so nagttangal na un program ko which is XOR. Given 2 choices , Cingular ( parang customer service ng mobile lines ) then AOL. Which program is ok? kung may email support lang dito sa etel dun na ako. Now i know how life here in Call center looks like. it's close to hell. Any suggestions??? pls help kng may iba pang program na pde lipatan. kng pde nga sa admin nlang ako para wala nang calls.... or sa payroll hehehe sna may mag share lang dito.... have no plans on awol but i might just finished my 6 month contract then that's it. Tnx
Dell or AOL is great if your OT adik double-tripple pay ang bayad ng OT mo.
you can get 20$ or 500pesos if you will render OT for few hours like 3-4hours makukuha mo pa mismo sa araw na un.
then bukod pa *** pay mo sa 15th at 30th.
those who are looking for great company just send me your resume or your
fullname, contact info, school and desired position.
ill also send you a guide *** may idea kayo sa screening here thanks.
greenfire2002ph@yahoo.com or just IM me here.
greenfire2002ph@yahoo.com or just IM me here.
Congrats Dave for passing the recruitment*okay*
clark+kent
Dec 28, 2006, 12:12 PM
if you're planning to leave eTel.. do it in the proper way... meaning no AWOLs
tip lang
tidus1203
Dec 28, 2006, 01:17 PM
if you're planning to leave eTel.. do it in the proper way... meaning no AWOLs
tip lang
Although its true that we should not go AWOL for all companies, why not so especially with eTel?
nortonantivirus
Dec 28, 2006, 07:20 PM
ei greenfire...sent you a pm
thanks...
ElGato
Dec 30, 2006, 04:25 AM
Admin please delete this if possible.
Thanks!
ElGato
Dec 30, 2006, 04:31 AM
Hi, people!
I have a question regarding the interview process here. I applied last month, I got my first interview by phone a day later, and then I had my second and third interviews (along with around twenty or thirty other applicants) just a little over a week after that.
I applied for both TSR and CSR positions. The intelligence and tech support questions were OK. I found a few difficult but I managed to answer most of the questions and then return to my unanswered questions before time was up. At the end of that day - around 6 or 7 pm, there were only four of us left. My third - which was also the last - interview seemed to focus on things I believe are unimportant to accomplish the job, especially as a techie.
I know I've got more than enough of the necessary skills. It's the interviews I always seem to have a problem with. I believe that the best way I can improve my chances at finally landing a job would be to learn from my mistakes. I have my suspicions about where I went wrong, and I'd list them here, but they would take up a lot of space. I would have preferred to ask the interviewer about my negative points, since she was the one I was most comfortable with out of all three interviewers I spoke with from ETelecare (I was very nervous during the first, a little less on the second, and the third was a lot nicer than the rest), but I've been holding back from requesting at least a summary of her assessment of me because I'm not sure whether or not the company would appreciate my doing that - as if I'm insisting that they hire me:D .
I consider being rejected as good interview experience, and I'm being open-minded about the job-hunting process, but I haven't bothered applying to other companies yet, since their interview processes are probably similar, and I don't want to waste money buying photos which will probably just be shredded or disintegrated (unless they really are kept on file for a certain period of time). Speaking of photos, isn't printing a 2x2 photo on the résumé good enough? I ask because I think that would be a lot less expensive in the long run.
Any advice from those of you in this forum who are more experienced, or those of you who are currently employed by ETelecare would be greatly appreciated.
Cheers and Merry Christmas and Happy 2007 to you all!!!!:)
HAVENLESTAT
Dec 31, 2006, 04:46 PM
Hi, people!
I have a question regarding the interview process here. I applied last month, I got my first interview by phone a day later, and then I had my second and third interviews (along with around twenty or thirty other applicants) just a little over a week after that.
I applied for both TSR and CSR positions. The intelligence and tech support questions were OK. I found a few difficult but I managed to answer most of the questions and then return to my unanswered questions before time was up. At the end of that day - around 6 or 7 pm, there were only four of us left. My third - which was also the last - interview seemed to focus on things I believe are unimportant to accomplish the job, especially as a techie.
I know I've got more than enough of the necessary skills. It's the interviews I always seem to have a problem with. I believe that the best way I can improve my chances at finally landing a job would be to learn from my mistakes. I have my suspicions about where I went wrong, and I'd list them here, but they would take up a lot of space. I would have preferred to ask the interviewer about my negative points, since she was the one I was most comfortable with out of all three interviewers I spoke with from ETelecare (I was very nervous during the first, a little less on the second, and the third was a lot nicer than the rest), but I've been holding back from requesting at least a summary of her assessment of me because I'm not sure whether or not the company would appreciate my doing that - as if I'm insisting that they hire me:D .
I consider being rejected as good interview experience, and I'm being open-minded about the job-hunting process, but I haven't bothered applying to other companies yet, since their interview processes are probably similar, and I don't want to waste money buying photos which will probably just be shredded or disintegrated (unless they really are kept on file for a certain period of time). Speaking of photos, isn't printing a 2x2 photo on the résumé good enough? I ask because I think that would be a lot less expensive in the long run.
Any advice from those of you in this forum who are more experienced, or those of you who are currently employed by ETelecare would be greatly appreciated.
Cheers and Merry Christmas and Happy 2007 to you all!!!!:)
hmmm so whats your question again? is it about the pictures? yes of course. when i applied here as tsr i submitted a resume with just a printed picture. mew cwismas too ;) :bashful:
ElGato
Jan 1, 2007, 02:52 PM
hmmm so whats your question again? is it about the pictures? yes of course. when i applied here as tsr i submitted a resume with just a printed picture. mew cwismas too ;) :bashful:
Yeah, that. Thanks :) . My post was in the wrong format..... Anyway....
I'm also asking for any (preferably insider) tips on passing the third interview for those of you who've managed to make it. I have never asked for information regarding salary at any of my job inteviews, and I've been told not to be too honest during any job interview, so is it possible that too much honesty was one of the reasons I messed up? The interviewer may have assumed some things and made negative points on my personality (actually it was on my résumé - I saw her writing on it everytime I answered a question :D ), without pointing them out to me. You seem to have gotten through, Havenlestat ("when i applied here as tsr" ), so I'd really appreciate your help - unless "applied" is the word I should have stressed... I'd make it up to you if I can. I don't intend to apply again anytime soon, but just in case....
If it's not out of anybody's reach, could any of you please ask interviewers from any call centre exactly what it is they look for?
I'm aware that there's training when you begin in many companies, but why is it that an interviewee's abilities are not tested BEFORE or at least during an interview? Why do you have to pass some sort of personality interview before they test your knowledge, skills, and potential? They're like psychiatrists and the interviewees their mental patients who aren't expected to understand what's wrong with them. Whether or not they are psyche grads, I'd still like to know details of their evaluation of me.
And If any of you don't mind, could you please describe your interview experience at call centres, especially at ETelecare? - just a request :hmm:
Though I doubt I'll have much luck, from now onwards I intend to request reasons for not making it past an interview. What do you people think of this approach?
HAPPY NEW YEAR, EVERYONE!!!!*okay*
helterskelter04
Jan 9, 2007, 02:39 AM
If it's not out of anybody's reach, could any of you please ask interviewers from any call centre exactly what it is they look for?
well actually IMHO the interview is much like a get to know of who you are . it is in interview wherein they want to know how you answer his/her questions.
I'm aware that there's training when you begin in many companies, but why is it that an interviewee's abilities are not tested BEFORE or at least during an interview? Why do you have to pass some sort of personality interview before they test your knowledge, skills, and potential? They're like psychiatrists and the interviewees their mental patients who aren't expected to understand what's wrong with them. Whether or not they are psyche grads, I'd still like to know details of their evaluation of me.
yeah i actually felt the same way when i was interviewed. specially the interview after the i pass the exams, questions were more personal.
And If any of you don't mind, could you please describe your interview experience at call centres, especially at ETelecare? - just a request :hmm:
was really nervous on my interview @ eTel coz the interviewer was already asking another question when im still talking. i think it was more like a test of your confidence and how you approach things.
im really enjoying my stay now at eTel. we are on the 3rd week of training, the 1st wave of new hire for Matrix HSB. info overload the past 2weeks but all in all everything is fine :D
to those who want to try their luck at eTelecare and want the details of the hiring process, just send me your detailed resume.
*okay* >>> helterskelter0423@yahoo.com <<< *okay*
clark+kent
Jan 10, 2007, 01:33 PM
Tidus > No special reason not to do an AWOL with eTel, it's just a tip because in the first place, it's not the proper way to do it, second, the experience that you are going to get here would be put to waste because you couldn't use this in your CV right? Well unless you want your next employer to know what happened... Having said that, TIME. You can't turn back time... and so make the most out of it. Make the most while you're with eTel or any other company for that matter. Let's face it, some of us are not sculptured to work in a Call Center industry and we might find ourselves out of it, one time or another., but for what it's worth... the time that we have invested and the experience that we could get is something that we shouldn't overlook.:)
Elgato>
I think, for interviews, one of the things that you have to avoid is nervousness. I know, it's easier said than done, because my first interview with Ambergris was nerve-racking... but I think if you know how to handle it, you'd pass it.... one nervousness gets the better of you... man, it's going to be difficult for you...
You just have to be yourself, be confident, be conversational, look at the interviewer's eyes, avoid mannerisms, don't slouch... all those stuff...
about the one you said "testing personality before your knowledge and skills"... well my take on that is... the company is hiring you because of your skills and knowledge, but the fact that they are going to deal with your for at least 8 hours a day, 5 days a week... I think the company also needs somebody whom they could build relationships with... it's not just about the skills, it's not just about the knowledge, it's about the values that you have... specially with eTelecare... we have Culture and Values... hehehe
mochalatteccino
Jan 10, 2007, 11:39 PM
hi! I applied for a resource specialist position in etelecare.. I'm on my last interview na - interview with the dept. head.. Could you give me some tips? what sort of questions will I be asked? would it be technical? Also, does anyone here have any idea how much I would be getting for this position? Also benefits?
I'm keeping my fingers crossed! I hope I get the job!
raijenkins
Jan 11, 2007, 12:39 AM
hi guys welcome b me dito?
part me me etelecare family
hehehe
Ü
tigerpawz
Jan 11, 2007, 09:07 AM
hi! I applied for a resource specialist position in etelecare.. I'm on my last interview na - interview with the dept. head.. Could you give me some tips? what sort of questions will I be asked? would it be technical? Also, does anyone here have any idea how much I would be getting for this position? Also benefits?
I'm keeping my fingers crossed! I hope I get the job!
Who's this dept head? what will be the tasks of a resource specialist? I know a few people in this company, some of them are managers already. if you have a previous experience in this post, your job knowledge will definitely be put to test.
mochalatteccino
Jan 11, 2007, 04:05 PM
I really don't know who exactly but it'll be the IT dept head, I think. It's sort of a data analysis kind of job. I am a fresh grad. Any one here who works for the IT dept? :)
I really hope I'd get this job!
mochalatteccino
Jan 11, 2007, 04:11 PM
^
I really don't know who exactly but it'll be the IT dept head, I think. It's sort of a data analysis kind of job. I am a fresh grad. Any one here who works for the IT dept? :)
I really hope I'd get this job!
proudfoot
Jan 11, 2007, 08:11 PM
question... ilan ba ang tech. account sa etel alabang? ano ano mga 'to? ang alam ko lang may Dell daw sila..
helterskelter04
Jan 12, 2007, 02:17 AM
@proudfoot
around 5+ tech accounts maybe since im just new here at Etel and yes we have dell at alabang site.
@mochalatteccino
gudluck ^^
helterskelter04
Jan 12, 2007, 02:20 AM
rumor din pala na etel is planning to have a new site near SM West. hopefully this year ^^
@Bianca
gudluck on your exams... *okay*
@mods
sory sa double post :depressed:
tigerpawz
Jan 12, 2007, 08:58 AM
^ sa trinoma yun but they're still considering other options like a new high rise in shaw.
tigerpawz
Jan 12, 2007, 09:02 AM
^
I really don't know who exactly but it'll be the IT dept head, I think. It's sort of a data analysis kind of job. I am a fresh grad. Any one here who works for the IT dept? :)
I really hope I'd get this job!
sorry, i'm not familiar with that post, neither who heads that particular one. you were probably interviewed by joey or jayjay, they're in charge of recruiting for IT.
angelmre2005
Jan 12, 2007, 05:43 PM
How's the training pay/allowance here....?
helterskelter04
Jan 12, 2007, 05:52 PM
How's the training pay/allowance here....?
pay is good and allowance is great. quarterly bonus is interesting. training is extensive but im enjoying it. our training is around 4-5 weeks with full pay (school environment :D ). lastly 30% night diff :eek:
if you are interested to apply here at etel, just send me your resume @
>>> helterskelter0423@yahoo.com <<< *okay*
helterskelter04
Jan 15, 2007, 07:10 PM
bump for eTel :rotflmao:
nasa gimikan ata lahat :rotflmao:
newbiewankenobe
Jan 15, 2007, 08:21 PM
i applied just now, they told me they are considering me for pre employment training, is this good news or probably they wont call? tnx
helterskelter04
Jan 15, 2007, 08:58 PM
considering? meaning they gave you a schedule for the PET already? or they told you that they'll just call you?
weakest_link
Jan 16, 2007, 12:58 AM
Thank Gawd! I am finally hired in Etelecare after three attempts not including that day I got hired. It was pretty quick and unusual since it was done on a Sunday, I was actually jumping up and down sa office when they finally offered the contract.
Sheesh, I have to admit I almost cried...
Like come on, after three attempts? That should be a record!
Seriously, I loved my past with ACS, but I'm lovin' it right now at ETELECARE!!!
newbiewankenobe
Jan 16, 2007, 01:50 AM
they told me to wait for a call wed afternoon, if i recieve a call probably the schedule for the training, if i dont recieve asa pa. kinakabahan ako, sana tawagan ako:bashful: :bashful:
helterskelter04
Jan 16, 2007, 01:07 PM
^ i wish you luck dude :D
newbiewankenobe
Jan 17, 2007, 04:48 PM
unfortunately wala akong natangap na tawag:depressed: anyway try ko na lang sa iba
francois08
Jan 17, 2007, 05:19 PM
I am interested in applying in e-Tel Alabang. Can anyone tell me the package they have? Thanks!
helterskelter04
Jan 17, 2007, 06:20 PM
^ http://pinoyexchange.com/forums/showthread.php?t=285220 *okay*
@newbiewankenobe
try calling the frontdesk since you were told to expect on a specific day. *okay*
FGR
Jan 18, 2007, 01:10 AM
just asking , not flaming anyone here ok
para saan ba talaga yung 45thou na bond ?
style lang ba 'to ng management para hinde ka talaga
pasahurin ng tama per month ?
coz i'm analyzing now .............
kung ang job offer ay 12thou + 3thou allowance = 15thou per month
ang ibig ba sabihin nito ay 7.5thou lang talaga ang sahod mo
per month for 6 months kasi yung another half na 7.5thou per month
ay mapupunta lang sa "bond" mo d ba ?
7.5thou X 6 mos = 45thou (which is the bond amount)
actually hinde pa nga sya talaga balance coz
yung management eh assured na dun sa whole 7.5thou nila per mo.
pero yung 7.5thou na para sayo eh may deduction pa
like sss, philhealth, pag-ibig, withholding tax, etc
hay
helterskelter04
Jan 18, 2007, 02:07 AM
i think you got the wrong impression of what a "bond" is. it is actually a certain amount that youll pay if ever you leave the company before the contract expires. there's no such thing as 7.5k salary in a month here in etelecare :rotflmao:
well, nung una kong nakita *** "bond" i was very curious why do we have that. in my personal opinion, its like a security bond for companies that will train employees before dispatchin them on the floor. think of it, the company will shoulder all the expenses for your training for the 1st 30-45days, isnt that big? well as far as i know wala pa akong nabalitaan na pinagbayad ng bond or was sent to jail due to failure to pay it :rotflmao:
lastly why should you be thinking of that when you are confident that youll finish your contract *okay*
francois08
Jan 18, 2007, 08:11 PM
^ http://pinoyexchange.com/forums/showthread.php?t=285220 *okay*
@newbiewankenobe
try calling the frontdesk since you were told to expect on a specific day. *okay*
Thanks bro! Basic pay is just 12k+? :hmm:
helterskelter04
Jan 18, 2007, 08:49 PM
well for me, i got 12,800 for just 18days on the 1st pay. its actually training and still no night diff involved :D 30% night diff :bashful:
iniisip ko nga what if mga 24/30 days ka ng pumasok + night diff + performance bonus + 6th day + the never ending OTs :lol: what du think bro? :rotflmao:
LaGUNaMAN
Jan 19, 2007, 11:03 AM
... there's no such thing as 7.5k salary in a month here in etelecare :rotflmao: ...
I'm very much interested in working for Etelecare.
Simple questions to eTel vets. Granted that you get the most basic 12k staring salary plus benifits. How much, in your experience, would be the take home salary per 15 days?
Also, what do you think a seasoned tech like me would get as a basic? Still 12k?. I have 2 years in call center experience as a tech rep, over 7 years general practice in IT. I currently work for Siemens as a Toshiba Laptop tech and previously worked for Convergys as a DSL/ Dialup tech. A total of 2 years on the callcenter biz.
helterskelter04
Jan 19, 2007, 12:27 PM
why dont you check this out for further details ^^ :D
> http://pinoyexchange.com/forums/showthread.php?t=285220 <
IT department is open for slots. with your experience and knowledge, "alam na" :rotflmao: *okay*
francois08
Jan 19, 2007, 09:30 PM
well for me, i got 12,800 for just 18days on the 1st pay. its actually training and still no night diff involved :D 30% night diff :bashful:
iniisip ko nga what if mga 24/30 days ka ng pumasok + night diff + performance bonus + 6th day + the never ending OTs :lol: what du think bro? :rotflmao:
:eek: That's cool. Hmm..What if you started training, would you get the basic salary every cut off?
helterskelter04
Jan 19, 2007, 10:07 PM
:eek: That's cool. Hmm..What if you started training, would you get the basic salary every cut off?
ofcourse... you will be paid from the 1st day of training up to the end. *okay* you are already considered an employee as soon as you sign the contract. *okay*
francois08
Jan 19, 2007, 10:15 PM
Yes, I understand. But will they be giving the basic pay itself or just the allowance?
helterskelter04
Jan 19, 2007, 11:16 PM
full pay even on training and even on orientation. *okay*
francois08
Jan 20, 2007, 07:47 AM
That's great then! ;)
G_d_great
Jan 20, 2007, 03:06 PM
If ever i do attend the pre employment training what are the chances of me being hired? im scheduled to take it on jan 29 ...any tips?
candidgurl
Jan 20, 2007, 04:39 PM
hello.. im scheduled for an exam at etel.. pls give me some inputs abt d exams and *** happens on d interviews? pls include also abt d dresscode during d exams and interview? pls help...
francois08
Jan 21, 2007, 05:28 AM
hello.. im scheduled for an exam at etel.. pls give me some inputs abt d exams and *** happens on d interviews? pls include also abt d dresscode during d exams and interview? pls help...
Come in corporate/business attire on the interview and the exam as well. The exam would be an IQ Test and IT Networking Proficiency Test.
candidgurl
Jan 21, 2007, 01:01 PM
Come in corporate/business attire on the interview and the exam as well. The exam would be an IQ Test and IT Networking Proficiency Test.
how abt sa intrviews, *** r d usual questions?
helterskelter04
Jan 21, 2007, 02:02 PM
francois posted everythin you need to know :D about those interview questions, most of it will be about you and you and you like "where do you see yourself in 5 years... why should we hire you... and stuffs.
@G_d_great
you mean compet training? communications training? if it is compet well afaik you wont be getting the whole pay because you havent signed the contract yet. i think you'll get an allowance of 150 per day. its much like of a language training where they want to see if you can improve on some of your skills. if you pass them, contract signing is next and then the training/orientation (full-pay).
twinkle8
Jan 22, 2007, 08:53 AM
Hello!
Bago lang ako dito sa PEX, and interesado ko sa topic nyo 'bout Etelecare...Im planning to apply for csr position..talaga bang 12K ang offer and with allowance din ba? What if may experience na sa call center for 2 years? and pa'no ba sila magbigay ng sick leave and vacation leave benefits? and may healthcard benefits din ba right away? (like even when you're still in training?) Please help...
zell_ff812
Jan 22, 2007, 07:14 PM
do u have part-time positions? kc im still in school eh..tnx
helterskelter04
Jan 23, 2007, 01:49 AM
@twinkle8
> http://pinoyexchange.com/forums/showthread.php?t=285220 < infos you need to know *okay*
@zell_ff812
im not sure but ill ask. afaik, we dont have part-time positions :naughty:
zell_ff812
Jan 23, 2007, 06:36 AM
well,just want to confirm..coz last week i've asked one of ur agents,in the job fair conducted n our school, and he told me that you do have part-time position,however, i was curious,or he was just playing a joke on me,he told me that i have to fulfill 40 hrs per week.. that would make it 8 hrs for 5 days,part-time ba un..pro the thing is,i get to choose daw my own schedule.
francois08
Jan 23, 2007, 08:47 AM
Hi guys, hi helterskelter04! *okay* I'll be having my exam this afternoon. Wish me luck! I'll update everyone. ;)
helterskelter04
Jan 23, 2007, 09:08 AM
goodluck *okay*
heard that mas mhirap *** interviews kahapon kasi may 2 americans na kasama sa panel. this is if you pass the exams. 1st interview (before the exam) is easy though...
twinkle8
Jan 23, 2007, 12:26 PM
thanks po sa info....baka magtry ako magapply by next week, pinagiisipan ko pa, although i can see na maganda mga benefits offered by etel...i dont hear any negative comments about etel, importante kasi feedback from other people kasi kung lilipat man ako ng company (from convergys kasi ko), gusto ko better ang lilipatan ko..:p mas ok po ba magwalk in?
helterskelter04
Jan 23, 2007, 12:46 PM
i enjoy my stay here sa etel. very competetive ang environment. im not saying we are number 1 but we are on top with the others i guess. etel accepts walk-in applicants but you can always send me your infos and lets see what we can do.
francois08
Jan 23, 2007, 01:25 PM
goodluck *okay*
heard that mas mhirap *** interviews kahapon kasi may 2 americans na kasama sa panel. this is if you pass the exams. 1st interview (before the exam) is easy though...
I had the phone interview last week and I was scheduled for the exam, that is this afternoon. What should I expect man?
francois08
Jan 23, 2007, 01:55 PM
Now I'm getting nervous. Gawd! 1 more hour to go..
morphine_p3
Jan 23, 2007, 06:20 PM
I submitted my resume yesterday at the eastwood office (applying for the IT helpdesk position). How long does it normally take for HR to contact applicants for non-agent positions?
proudfoot
Jan 23, 2007, 06:40 PM
Etel pips question... Dell lang ba ang tech. account sa eTel ALABANG? may e-mail support din ba sa alabang? :)
twinkle8
Jan 24, 2007, 09:23 AM
Hi helterskelter04! thanks po sa mga info*okay* ...question lang po...*** if ang inapplyan na position is for csr, is it possible na ilagay ka nila sa tech support position if ever mataas nakuha na score sa exams na tech and networking related? :confused: ? anu ano bang account meron *** sa inbound csr?:confused: tsaka nagooffer ba ang etel ng off na 2 consecutive days??? curious lang po...:rolleyes:
dreadfreak
Jan 24, 2007, 12:11 PM
Hi helterskelter04! i'm a newbie here. I'm just wondering if you could me apply in Etel for TSR position. Are they accepting Computer Engineering grad but no experience in call center yet? I applied last last week in teleperformance. I made it to the final interview but did not got the job because i think the the final interviewer that time was not really in the mood. He told me he thought he was done interviewing all the applicants. I do not think he really is listening to me during the interview. His face was in bad shape as he enters the room. uh that is so unfair of him. I was thinking of asking him to reschedule my final interview but decided not to anymore.
candidgurl
Jan 24, 2007, 01:18 PM
hi .. *** happens during d phone simulation thing?
helterskelter04
Jan 24, 2007, 06:06 PM
@proudfoot
ill try to ask some of our wavemates from alabang :naughty:
@twinkle8
its possible to be hired as a TSR even though you applied for a CSR post. i think theyll be basing it on the scores of the exam and yes eTelecare offers 2/7days off (any day of the week). about sa inbound accounts for CSR, afaik meron kami M&M, American Express, Sprint, etc...
@dreadfreak
heads up its okay *okay* we accept applicants from the engineering world. i used to take up ECE in Mapua but decided to stop first and work for the meantime.
check this out for more info>>> http://www.pinoyexchange.com/forums/showthread.php?t=285220 *okay*
@candidgurl
lets say someone (customer) will call to buy/inquire about something. dont worry there will be scripts for that :lol:
11th_Karma
Jan 25, 2007, 10:43 AM
I haven't received any calls yet. =( sana may tumawag na sakin soon. i'm getting uneasier each day.:lol: pwede ba mag walk-in or should I just wait for the ir call? ty! :bashful:
candidgurl
Jan 25, 2007, 11:49 AM
scripted yung calls during d simulation? nkakatense ba?
dreadfreak
Jan 26, 2007, 10:26 AM
Thanks a lot helterskelter04. For TSR position how many exams and interviews i need to go through? Are you one of the HR?
jamie_07
Jan 26, 2007, 01:39 PM
^ ang alam ko same process lang yung pinagdadaanan ng tsr and csa.
1. initial interview
2. exam
3. resume interview
4. call simulation
5. job offer
helterskelter04
Jan 26, 2007, 07:05 PM
@11th_Karma
im already following up with your concerns
@candidgurl
my dear, there will be scripts ofcourse :D wag mo pansinin *** kaba, be yourself and its just a simulation at ok lang magkamali kahit konti :naughty:
@dreadfreak
jamie answered the question already about the process. im not with the HR but i have friends on the department same with the IT dept.
@jamie_07
you from etel? what program? :D
Blue_M@gic™
Jan 27, 2007, 10:01 AM
^^ tol, sa monday na *** com skill training ko.. maganda ba sa eTelecare? kc.. sa mga nabasa kong posts from eTelecare employees,mukhang ayaw nla eTel eh.. puro nega and reklamo *** cnasbi nla..medyo natatakot na tuloy me..
francois08
Jan 27, 2007, 10:07 AM
^^ tol, sa monday na *** com skill training ko.. maganda ba sa eTelecare? kc.. sa mga nabasa kong posts from eTelecare employees,mukhang ayaw nla eTel eh.. puro nega and reklamo *** cnasbi nla..medyo natatakot na tuloy me..
Why don't you wanna give it a shot? See for yourself. ;)
twinkle8
Jan 27, 2007, 10:21 AM
Thanks helterskelter04! thanks talaga sa mga info! nagulat naman ako, may sprint din pala ang eTel! Sprint din kasi account ko ***** eh...at hehe mjo gusto ko n ng ibang account kung sakali...yang mga account for csa na namention mo lahat ba yan sa alabang?sa alabang ko kasi balak magapply eh hehehe...
11th_Karma
Jan 28, 2007, 12:23 AM
thank you very much helterskelter! =)
candidgurl
Jan 28, 2007, 11:34 PM
hello.. i passed d resume interview.. wats next after dat? does it mean i got d job?
helterskelter04
Jan 29, 2007, 01:06 AM
^ are you done with call simulation thing? if not its next. if you passed the exams and the resume interview i might say you are at least 90% in :lol: just be prepared for the call sim and if all goes well, alas the job offer. *okay* goodluck *okay*
@twinkle8
im not sure if there will be accounts like that in alabang but i think there might be some :naughty:
@Blue_M@gic™
its worth a try, etel wont get that Employer of the Year Award last 2005 for nothing. are you ready to be part of something big? or just want to be part of something that exist? *okay*
ice_blink7
Jan 29, 2007, 05:22 PM
hi i'll be working in etelecare soon and i was wondering if anyone knew about a place to stay..around the area..i really just need a place to crash for 1-3 months while working in libis. if ever pls pm me
thanks
jamie_07
Jan 30, 2007, 02:32 PM
@helterskelter04
yup...i'm also from eTel...:)
i'm from titan inbound... ***? anong program ka?
fujitsu_accen
Jan 30, 2007, 08:04 PM
Hi! Just want to ask how much ang rate ng Sr. Programmer **...
Thanks!
mighty_angas
Jan 31, 2007, 10:58 AM
bad trip payroll dito.... dami sablay sa sweldo....employer of the year pa ****
helterskelter04
Jan 31, 2007, 11:42 AM
@ice_blink7
welcome *okay*
@jamie_07
pilot wave of HSB (new hire) :D see you around :bashful:
@fujitsu_accen
i have no idea but ill ask around *okay*
@mighty_angas
imho, payroll is good as of now. 2 days advance actually last jan15 :rotflmao:
proudfoot
Jan 31, 2007, 03:32 PM
may signing bonus pa ba ang TSR sa alabang?
candidgurl
Jan 31, 2007, 08:29 PM
^ are you done with call simulation thing? if not its next. if you passed the exams and the resume interview i might say you are at least 90% in just be prepared for the call sim and if all goes well, alas the job offer. goodluck
@helterskelter04 - i'm not done with d col sim thing yet. im not prepared for d col simulation thing.. how long does it last? dey asked me if i cud start last monday but i declined coz i got sick with chckn pox. d grl told me to call her wen im well na.. *** does it mean? did i jst lost my chance of bein hired?
clark+kent
Feb 1, 2007, 08:11 PM
ganun pa rin ba ang simulation ngayon, pagbebentahin kayo ng magazines ata at newspaper tapos meron pang isa.. heheh
Blue_M@gic™
Feb 3, 2007, 02:56 PM
^ are you done with call simulation thing? if not its next. if you passed the exams and the resume interview i might say you are at least 90% in :lol: just be prepared for the call sim and if all goes well, alas the job offer. *okay* goodluck *okay*
@twinkle8
im not sure if there will be accounts like that in alabang but i think there might be some :naughty:
@Blue_M@gic™
its worth a try, etel wont get that Employer of the Year Award last 2005 for nothing. are you ready to be part of something big? or just want to be part of something that exist? *okay*
ffuucckk that eTel! i believe i deserve to pass that f****ing PET Training! but 2 lang ang nakapirma ng contract after all ng gnwa nming hirap! 40 kami halos.. tapos 2 lang kukunin??! eTel really sucks!! tama nga mga empleyado ng eTel b4.. wlang kwentang employer ang eTel! i regret wasting my time doing that f****ing training for nothing.. babagsak din ***! tandaan nyo yan! *** kaung pakialam sa mga tao.. hndi nagtatagumpay ang gnyang uri ng kumpanya! yuck!
candidgurl
Feb 3, 2007, 07:09 PM
how sad.. tsk tsk
proudfoot
Feb 4, 2007, 01:32 PM
hehehe... I like the "yuck" by the way... ayan tuloy parang ayaw ko na pumasok sa eTel...
dreadfreak
Feb 6, 2007, 08:30 AM
hi helterskelter, what happen during call simulation? what do they ask?
compass42
Feb 6, 2007, 11:06 AM
ffuucckk that eTel! i believe i deserve to pass that f****ing PET Training! but 2 lang ang nakapirma ng contract after all ng gnwa nming hirap! 40 kami halos.. tapos 2 lang kukunin??! eTel really sucks!! tama nga mga empleyado ng eTel b4.. wlang kwentang employer ang eTel! i regret wasting my time doing that f****ing training for nothing.. babagsak din ***! tandaan nyo yan! *** kaung pakialam sa mga tao.. hndi nagtatagumpay ang gnyang uri ng kumpanya! yuck!
hmm ganyan ang sinsabi ng lahat na di pumasa ng PET, kse di umabot sa company standards. Sorry ka na lang dude. Pero if you have good comm skills din ka na dapat dumaan ng PET. PET is for those na may comm issues na pwedeng i-correct.
Unfortunately, di na correct yung sayo :rotflmao:
jammez
Feb 7, 2007, 07:54 AM
ffuucckk that eTel! i believe i deserve to pass that f****ing PET Training! but 2 lang ang nakapirma ng contract after all ng gnwa nming hirap! 40 kami halos.. tapos 2 lang kukunin??! eTel really sucks!! tama nga mga empleyado ng eTel b4.. wlang kwentang employer ang eTel! i regret wasting my time doing that f****ing training for nothing.. babagsak din ***! tandaan nyo yan! *** kaung pakialam sa mga tao.. hndi nagtatagumpay ang gnyang uri ng kumpanya! yuck!
aww i feel sorry for you man.. but it really shows that you don't deserve to be in etel.. haha.. :rotflmao: kakahiya yang attitude mo na yan..
sheessh
Leah Alay-ay
Feb 7, 2007, 08:56 AM
any interested e-tel applicants? pls email me your resume: leah.3i@q2hrs.com :)
alexus_sanzio
Feb 7, 2007, 08:10 PM
lol. if you were one of those few people that passed the PET -congrats! sa mga bumagsak, better luck next time. mataas kasi standards ng kumpanya. Di ako makapaniwala na they really fail those who undergone in PET. ehehehe,, from the lady who did my simulation training, I was told na 100% na man daw pumapasa,, I wonder why you guys didn't. ehehehehe,, I'm an employee of etel and being in this company is just like saying, " I'm well mannered and intelligent."
oh by the way, to those who would like to join this company, if you think you have the skills and the attitude, email your resumes to:
onaszi@yahoo.com
alexus_sanzio
Feb 7, 2007, 08:19 PM
FYI regarding call simulations.. What do you think CSA's and Sales Associates do when they work? That's what you do in a call simulation. I remember when I had mine just recently, I had my costumer on hold most of the time because I don't have enough information. ehehhehe, and I was so nervous that when she asked for the jackets' sizes, I told her 24-32. ehehehehe,,
alexus_sanzio
Feb 7, 2007, 08:26 PM
i'm not done with d col sim thing yet. im not prepared for d col simulation thing.. how long does it last? dey asked me if i cud start last monday but i declined coz i got sick with chckn pox. d grl told me to call her wen im well na.. *** does it mean? did i jst lost my chance of bein hired?
can I answer your query candid gurl? well, you didn't. I mean your still on the list of probable employees. From my experience xe, the company is still going to call you if you still want to pursue with your career with them or not.
alexus_sanzio
Feb 7, 2007, 08:37 PM
etelecare is a made in the Philippines. Kahit na siguro etel doesn't give the highest salary out there, atleast they give us the best training to be the World Class Worldwide. ehehehehe,, mukha na ba akong sipsip? lol. I used to do those kind of things. I mean read forums first before going to a company and I just based everything there. Naniniwala xe ako kaagad sa chismis or sabi sabi. ehehehe,, but I realized that you don't really know until you experienced being hired in that company. I'm enjoying my stay with etel. They value discipline xe. and to tell you frankly that's what I lack.
candidgurl
Feb 7, 2007, 08:56 PM
can I answer your query candid gurl? well, you didn't. I mean your still on the list of probable employees. From my experience xe, the company is still going to call you if you still want to pursue with your career with them or not.
im glad to hear dat coz i really wanna work at etel.. too bad i had chicken pox.. shud i wait for there call or shud i call them as *** dey jst told me to do ?
Blue_M@gic™
Feb 8, 2007, 12:45 AM
lol. if you were one of those few people that passed the PET -congrats! sa mga bumagsak, better luck next time. mataas kasi standards ng kumpanya. Di ako makapaniwala na they really fail those who undergone in PET. ehehehe,, from the lady who did my simulation training, I was told na 100% na man daw pumapasa,, I wonder why you guys didn't. ehehehehe,, I'm an employee of etel and being in this company is just like saying, " I'm well mannered and intelligent."
oh by the way, to those who would like to join this company, if you think you have the skills and the attitude, email your resumes to:
onaszi@yahoo.com
gnun ba.. mataas *** standard nla.. *** *** last year pati nung 2003 nagsipagresignan mga empleyado nla specialy those in QA.. tsk tsk.. maybe eTel only cares about their service, hindi na sa mga tao nla.. *** tuloy iniiwan ***..*** mga nagtatagal dyan? maybe *** na kc kaung ibang choice kundi and magsilbi dyan habang buhay.. anyway good for u nmn guys.. super gling nyo na mag english. as in! bilib **** ako.. magagaling na *** magenglish.other than that?uhm..ah bsta magaling *** magenglish.period!.
and nga ***, tsr and inaaplyan ko pero kinukulit me ng eTel na magsales me dhil magaling daw me magbenta.i declined it..*** hindi nlng nla me tinanggap.ok lang nmn un.kc ayaw ko **** ng sales.aruy.. manggugulo ng mga tao para lang makabenta?geez..i've been from sales.. and im really tired of it.***** nga hindi ko naabot standards ng eTel.lahat kming 40++ hindi naabut un..taas ha? hehe...well, tnx God,coz now,I am Sykes.
compass42
Feb 8, 2007, 01:06 PM
gnun ba.. mataas *** standard nla.. *** *** last year pati nung 2003 nagsipagresignan mga empleyado nla specialy those in QA.. tsk tsk.. maybe eTel only cares about their service, hindi na sa mga tao nla.. *** tuloy iniiwan ***..*** mga nagtatagal dyan? maybe *** na kc kaung ibang choice kundi and magsilbi dyan habang buhay.. anyway good for u nmn guys.. super gling nyo na mag english. as in! bilib **** ako.. magagaling na *** magenglish.other than that?uhm..ah bsta magaling *** magenglish.period!.
and nga ***, tsr and inaaplyan ko pero kinukulit me ng eTel na magsales me dhil magaling daw me magbenta.i declined it..*** hindi nlng nla me tinanggap.ok lang nmn un.kc ayaw ko **** ng sales.aruy.. manggugulo ng mga tao para lang makabenta?geez..i've been from sales.. and im really tired of it.***** nga hindi ko naabot standards ng eTel.lahat kming 40++ hindi naabut un..taas ha? hehe...well, tnx God,coz now,I am Sykes.
hahaha. dude, sorry ka na lang at PET pinagbigyan ka. Those who have good comm skills don't even have to go through PET. Those who are asked to go thru PET ay yung may pag-asa pa ayusin. E 40 kayong di maayos. Ayusin mo muna ang comm skills mo because it is a REQUIREMENT to have good comm skills sa call center industry.
Etelecare is the EMPLOYER OF THE YEAR and has the one of the lowest attrition rates across all call centers. Madaming tumagal dito.
Please don't sourgrape. Madaming dyan na bilib masyado sa sarili ...barok naman. I spent some time in Recruiting. BELIEVE ME, out of the 60 plus people I interview a day, mga 8 lang ang pumapasa dahil the rest, wala talaga pag-asa .
oo lahat kayong 40+ HINDI QUALIFIED. Kaya nga nde kayo pumasa e. Sorry ha, mag-apply ka sa iba sigurado tanggap ka!
t33sh4
Feb 8, 2007, 02:59 PM
1 year ba ang bond?
Blue_M@gic™
Feb 9, 2007, 12:29 AM
hahaha. dude, sorry ka na lang at PET pinagbigyan ka. Those who have good comm skills don't even have to go through PET. Those who are asked to go thru PET ay yung may pag-asa pa ayusin. E 40 kayong di maayos. Ayusin mo muna ang comm skills mo because it is a REQUIREMENT to have good comm skills sa call center industry.
Etelecare is the EMPLOYER OF THE YEAR and has the one of the lowest attrition rates across all call centers. Madaming tumagal dito.
Please don't sourgrape. Madaming dyan na bilib masyado sa sarili ...barok naman. I spent some time in Recruiting. BELIEVE ME, out of the 60 plus people I interview a day, mga 8 lang ang pumapasa dahil the rest, wala talaga pag-asa .
oo lahat kayong 40+ HINDI QUALIFIED. Kaya nga nde kayo pumasa e. Sorry ha, mag-apply ka sa iba sigurado tanggap ka!
hindi po ba msyado nmn yta *** nagbubuhat ng sarili nyong upuan?? well.. tama po u..natanggap nga po me sa iba.tsr.kc actually po pinipilit ng eTel na yan na magCSR me.but d ko tinanggap.coz i really dont want in sales.. im applying for a tsr,*** un lang po **** gusto ko.kung sales lang din,lyk ng pinipilit nla,wag nlng.. plus may bond pa na 45,000? for 8 months? alam nyo po ba na bawal ang bond?? its illegal? aware po ba ***? im not that nagmamakaawa magkatrabaho coz im only 21 years old.. ok *** *** *** me work.actually,ok na ok.naaawa lang me dun sa mga ksma ko na mga parents na.. to tell u the truth po kc,*** mga pumasa samin eh *** mga hindi akalaing papasa.get it? so good luck eTel! employer or the year nga po ***.. sna marami pa kaung ibagsak este ipasa na mga talented na pilipino..but if ur looking nmn po sa super galing na mga applicants,u can hire americans in US not here in philippines.ok?? goodluck!
helterskelter04
Feb 9, 2007, 03:21 AM
1st of all my apologies to those who pm'ed me lately that i was not able to answer all your questions. im done with my 1st week of TQ thats why im quite busy right now. its a nose-bleeding experience haha but was able to get a 95% QA score on and im a little proud of it :lol:
it seems that a lot has happened in this thread since i was in hibernation mode.
ffuucckk that eTel! i believe i deserve to pass that f****ing PET Training! but 2 lang ang nakapirma ng contract after all ng gnwa nming hirap! 40 kami halos.. tapos 2 lang kukunin??! eTel really sucks!! tama nga mga empleyado ng eTel b4.. wlang kwentang employer ang eTel! i regret wasting my time doing that f****ing training for nothing.. babagsak din ***! tandaan nyo yan! *** kaung pakialam sa mga tao.. hndi nagtatagumpay ang gnyang uri ng kumpanya! yuck!
^ the words you use and how you use them says a lot on who you really are. havent think of maybe, just maybe, that Etel is one of best in industry because Etel doesnt have you as one of their employees? hmm... :bop:
gnun ba.. mataas *** standard nla.. *** *** last year pati nung 2003 nagsipagresignan mga empleyado nla specialy those in QA.. tsk tsk.. maybe eTel only cares about their service, hindi na sa mga tao nla.. *** tuloy iniiwan ***..*** mga nagtatagal dyan? maybe *** na kc kaung ibang choice kundi and magsilbi dyan habang buhay.. anyway good for u nmn guys.. super gling nyo na mag english. as in! bilib **** ako.. magagaling na *** magenglish.other than that?uhm..ah bsta magaling *** magenglish.period!.
and nga ***, tsr and inaaplyan ko pero kinukulit me ng eTel na magsales me dhil magaling daw me magbenta.i declined it..*** hindi nlng nla me tinanggap.ok lang nmn un.kc ayaw ko **** ng sales.aruy.. manggugulo ng mga tao para lang makabenta?geez..i've been from sales.. and im really tired of it.***** nga hindi ko naabot standards ng eTel.lahat kming 40++ hindi naabut un..taas ha? hehe...well, tnx God,coz now,I am Sykes.
^bitter is the word need i say more? i was one of those lucky guys (3 guys) who passed the exams out of 47 people. i felt lucky and at the same time surprised with the standards. di ka makapaniwala na pumasa ang iba at ikaw hinde? di din kasi ako makapaniwala na tinanggap ka ng SYKES eh*nuff said*
magagaling na *** magenglish.other than that?uhm..ah bsta magaling *** magenglish.period!.
^ i was smiling when i saw this line. maybe we are good in english, maybe... but its not the only thing that we have. try me boy... keep em coming. :)
hindi po ba msyado nmn yta *** nagbubuhat ng sarili nyong upuan?? well.. tama po u..natanggap nga po me sa iba.tsr.kc actually po pinipilit ng eTel na yan na magCSR me.but d ko tinanggap.coz i really dont want in sales.. im applying for a tsr,*** un lang po **** gusto ko.kung sales lang din,lyk ng pinipilit nla,wag nlng.. plus may bond pa na 45,000? for 8 months? alam nyo po ba na bawal ang bond?? its illegal? aware po ba ***? im not that nagmamakaawa magkatrabaho coz im only 21 years old.. ok *** *** *** me work.actually,ok na ok.naaawa lang me dun sa mga ksma ko na mga parents na.. to tell u the truth po kc,*** mga pumasa samin eh *** mga hindi akalaing papasa.get it? so good luck eTel! employer or the year nga po ***.. sna marami pa kaung ibagsak este ipasa na mga talented na pilipino..but if ur looking nmn po sa super galing na mga applicants,u can hire americans in US not here in philippines.ok?? goodluck!
^ people will throw words at you if you talk like that. nagbubuhat ng upuan? ika nga ng iba, iyabang mo kung meron lalo na at pinaghirapan mo. if you dont have anythin on your belt, believe me just ZIP IT.
havent seen a person so bitter about failing an exam or PET. havin that PET is already an accomplishment and it was time to tell those guys at etel that "ILL SHOW YOU GUYS WHAT I GOT, ILL PASS THIS PET STUFF LIKE A WALK IN THE PARK". but again, you failed! try asking yourself on why you did fail that PET training. :) maybe your mind will come across words such as "incompetent" and "bitter". :naughty:
compass42
Feb 9, 2007, 07:21 AM
actually po pinipilit ng eTel na yan na magCSR me.but d ko tinanggap.coz i really dont want in sales..
im applying for a tsr,*** un lang po **** gusto ko.kung sales lang din,lyk ng pinipilit nla,wag nlng..
sir, excuse me. Yung "pilit" na yan e profiling lang, di yan job offer. E in the first place bagsak ka nga sa pre-employment training kaya IKAW ang HINDI tinanggap. Not the other way around. Anong hindi mo tinanggap? Hindi ka nga umabot sa job offer e.
sna marami pa kaung ibagsak este ipasa na mga talented na pilipino..but if ur looking nmn po sa super galing na mga applicants,u can hire americans in US not here in philippines.ok?? goodluck!
hahah. "TALENTED" ba. Being proficient is a SKILL, not talent.
Last na salita ko na to. Obviously many people (like some here) are sourgraping and delusional that they are fit for a company like Etel. You can always try applying in other second-rate call centers. :) good luck and good life :D
Blue_M@gic™
Feb 9, 2007, 09:35 AM
sir, excuse me. Yung "pilit" na yan e profiling lang, di yan job offer. E in the first place bagsak ka nga sa pre-employment training kaya IKAW ang HINDI tinanggap. Not the other way around. Anong hindi mo tinanggap? Hindi ka nga umabot sa job offer e.
hahah. "TALENTED" ba. Being proficient is a SKILL, not talent.
Last na salita ko na to. Obviously many people (like some here) are sourgraping and delusional that they are fit for a company like Etel. You can always try applying in other second-rate call centers. :) good luck and good life :D
ok.. maybe your very happy with your job there in eTel.. nice for you.but if you have free time, just read some previous posts on this thread especially those on first and starting pages.. you will learn a lot there! about your company..
Blue_M@gic™
Feb 9, 2007, 09:46 AM
1st of all my apologies to those who pm'ed me lately that i was not able to answer all your questions. im done with my 1st week of TQ thats why im quite busy right now. its a nose-bleeding experience haha but was able to get a 95% QA score on and im a little proud of it :lol:
it seems that a lot has happened in this thread since i was in hibernation mode.
^ the words you use and how you use them says a lot on who you really are. havent think of maybe, just maybe, that Etel is one of best in industry because Etel doesnt have you as one of their employees? hmm... :bop:
^bitter is the word need i say more? i was one of those lucky guys (3 guys) who passed the exams out of 47 people. i felt lucky and at the same time surprised with the standards. di ka makapaniwala na pumasa ang iba at ikaw hinde? di din kasi ako makapaniwala na tinanggap ka ng SYKES eh*nuff said*
^ i was smiling when i saw this line. maybe we are good in english, maybe... but its not the only thing that we have. try me boy... keep em coming. :)
^ people will throw words at you if you talk like that. nagbubuhat ng upuan? ika nga ng iba, iyabang mo kung meron lalo na at pinaghirapan mo. if you dont have anythin on your belt, believe me just ZIP IT.
havent seen a person so bitter about failing an exam or PET. havin that PET is already an accomplishment and it was time to tell those guys at etel that "ILL SHOW YOU GUYS WHAT I GOT, ILL PASS THIS PET STUFF LIKE A WALK IN THE PARK". but again, you failed! try asking yourself on why you did fail that PET training. :) maybe your mind will come across words such as "incompetent" and "bitter". :naughty:
geez.. haha mukhang nagalit ko *** ah.. sbi nyo nga magagaling and disiplinado ***.. *** *** pinapatulan nyo agad ang mga post ko..tsk tsk.. anyways helterskelter, i know na bago plang po u sa eTel,and hindi ka din po ksma dun sa 47 na sinasabi ko kc nauna ka samin magPET. mali kna agad dun..sana isipin u muna mabuti para accurate *** info u.. and if you have time lang tol, basa ka nlng po ng mga posts ng mismong mga empleyado ng eTel ** sa thread na ito.. simulan u po sa page 1 and so on.. para nmn maeducate ka mabuti kung ano **** ang employer of the year nyo.. ok? goodluck sa carrer boi.. nga ***,sabi mo hindi lang english ang alam mo,good for you..now i can say na 'go helterskelter,find a better job to feed your mouth'.dun ***** sa maiaaply mo yang kagalingan mo na yan na cnasabi u..ok?kesa nmn mastuck na yang utak mo dyan sa harapan ng telepono.geez.. goodluck for yah!
chrio
Feb 9, 2007, 08:43 PM
hi, i'm up for a series of 3 interviews by tomorrow and i will be graduating this March, i am neophyte when it comes to this. Hope you can share with me tips and tricks (even leaks, hehehe) on how i should handle the interviews tomorrow. We were informed earlier that we will be undergoing 3 interviews by 3 different people, the last one will be an "over-the-phone" interview. What questions will i be expecting in the interviews? and how do i answer it so that they will REALLY consider hiring me? Please do help me. This would be my first ever job interview.
helterskelter04
Feb 9, 2007, 11:00 PM
geez.. haha mukhang nagalit ko *** ah.. sbi nyo nga magagaling and disiplinado ***.. *** *** pinapatulan nyo agad ang mga post ko..tsk tsk.. anyways helterskelter, i know na bago plang po u sa eTel,and hindi ka din po ksma dun sa 47 na sinasabi ko kc nauna ka samin magPET. mali kna agad dun..sana isipin u muna mabuti para accurate *** info u.. and if you have time lang tol, basa ka nlng po ng mga posts ng mismong mga empleyado ng eTel ** sa thread na ito.. simulan u po sa page 1 and so on.. para nmn maeducate ka mabuti kung ano **** ang employer of the year nyo.. ok? goodluck sa carrer boi.. nga ***,sabi mo hindi lang english ang alam mo,good for you..now i can say na 'go helterskelter,find a better job to feed your mouth'.dun ***** sa maiaaply mo yang kagalingan mo na yan na cnasabi u..ok?kesa nmn mastuck na yang utak mo dyan sa harapan ng telepono.geez.. goodluck for yah!
hey i didnt say that i was one of those 47 people you are talking about? anung maling info? im sharing my own experience. DRUGS ka ba pare? hina naman ata ng comprehension mo, that was plain and simple isnt it?
tignan ko post from the start? i saw half of this thread's post and i look at it, those people that are mad about etel are the ones na ayaw ng mahigpit na pamamamalakad. dont be too bitter pare, hindi sa etel nagtatapos ang buhay mo. nasa sykes ka na pala buti nga may tumanggap na sa manners mo, arent you happy with that fact?
lastly as you were telling all of us here to read the 1st pages of this thread, nabasa mo na pala eh anung sense pa na nagapply ka? drugs ka ba? or too desperate?
@chrio
just be yourself thats it. be clear on what you want in life. im telling you, less than 10% will pass the exams. baka mamaya matulad ka sa iba dyan like you know who im talking about. :lol:
@all
we will hit some bumps along the road and we will face the ground anytime, its a matter of how you get up. *okay*
candidgurl
Feb 10, 2007, 11:04 AM
hello.. i wud like to ask if may chance pa ba ako ma hire sa etel? i passed d resume intrview and was askd if i cud start d ff monday but i got sick with chickn pox so i begged off. so d grl told me to call her wen im well. ano ibig sabihin nun? wala na ba akong chance na matanggap?
candidgurl
Feb 10, 2007, 11:19 AM
hello.. i wud like to ask if may chance pa ba ako ma hire sa etel? i passed d resume intrview and was askd if i cud start d ff monday but i got sick with chickn pox so i begged off. so d grl told me to call her wen im well. ano ibig sabihin nun? wala na ba akong chance na matanggap?
Blue_M@gic™
Feb 10, 2007, 03:43 PM
hey i didnt say that i was one of those 47 people you are talking about? anung maling info? im sharing my own experience. DRUGS ka ba pare? hina naman ata ng comprehension mo, that was plain and simple isnt it?
tignan ko post from the start? i saw half of this thread's post and i look at it, those people that are mad about etel are the ones na ayaw ng mahigpit na pamamamalakad. dont be too bitter pare, hindi sa etel nagtatapos ang buhay mo. nasa sykes ka na pala buti nga may tumanggap na sa manners mo, arent you happy with that fact?
lastly as you were telling all of us here to read the 1st pages of this thread, nabasa mo na pala eh anung sense pa na nagapply ka? drugs ka ba? or too desperate?
@chrio
just be yourself thats it. be clear on what you want in life. im telling you, less than 10% will pass the exams. baka mamaya matulad ka sa iba dyan like you know who im talking about. :lol:
@all
we will hit some bumps along the road and we will face the ground anytime, its a matter of how you get up. *okay*
first of all po, im not on drugs.coz ni sigarilyo nga po hndi me gumagamit..maybe not lyk you. and thanks nga *** for your adivce na be happy coz natanggap na me sa sykes.actually,im really happy nmn po talaga..dahil natanggap nga me sa sykes and one day process lang..*** nang training training.. sabi mo nga nabasa mo na ang halos kalahati nitong thread..nabsa ko na din po..and i know na bago plang you sa eTel..*** ***** ang saya2 mo and todo din depensa mo sa eTel..i appreciate that and that's normal,ang sakin lang nmn eh OPINION.i know you know how to respects somebody's opinion..tama ba ko? for me kc po,it sucks.sna kung alam nmn *** ng eTel na hindi *** deserving maemploy,sna nung una plang sa mga pinagdaanan naming interviews eh hindi na nila *** tinanggap..dba? hndi *** aabalahin ba *** ng husto tpos gnun din nmn ***..syang po kc *** time nmin na sna nakapagtrabaho na *** sa ibang company.can u understand that? well..for you.goodluck po **** sa career you..sabi mo nga po eh deserving u **** yan and magaling ka.so keep it up.. i hope someday,hindi ka tumulad o matulad dun sa mga dating empleyado ng company nyo na nagaklas at nangayaw sa pamamalakad dyan.i remember sa PET namin dyan, may time na tinanung kami..anu daw ba ang ideal company namin..halos lahat kami ganito ang sagot:"my ideal company is the one who really cares not only for its product or services but definitely for its employees".so i hope, hindi ka matulad sa mga previous employee na hndi natamo ito.gudluck..
helterskelter04
Feb 10, 2007, 09:22 PM
i think its was your option back to go or not to go on PET. and also nobody is telling employees here that if you go to PET, 100% your in. this doesnt make sense at all :hmm:
wala akong sinabing magaling ako ikaw ang nagsabi nyan. i told everyone here that i felt lucky. read the posts.
no one is trying to tell you to raise your opinions but when people here the words F*ck F*ck F*ck well... wag gaanu emotional pare, lumalabas *** ugali eh, nabubulilyaso tuloy *** breeding :hmm:
finally, sale ba sa mga malls ngayon? buy ako manners baka makamura *okay* and i think we have a thread here for Sykes People. *okay*
kujaness
Feb 10, 2007, 09:49 PM
i'm being called for tomorrow for a contract signing, is it ok to wear jeans and sneakers? hehehe, i'm getting really tired of trying to sport a formal attire, and besides, it's just a contract signing. it's not like i'm up for another interview. Can i hear a "here-here" reply? is it really ok?
clark+kent
Feb 10, 2007, 10:07 PM
Hi there, i am from eTel... just so you know, PET is actually a good way for the company to still filter out those who seem to have the potential but need a little polishing (fyi:Some other applicants don't have to go to PET training).
Thus, if you still have not passed the PET, then that means something... just go figure...
I understand you're bitter that you were not able to pass after going through those trainings, but looking at the brighter side, don't you think the training that you had has improved you in one way or the other? :)
Besides, who said eTelecare is perfect? Of course not. I bet you, all employees have something not exactly good to say about their company... just the same as what you are saying that some other eTel employees didn't have exactly a good experience with the company...:)
You're lucky that you were able to pass Sykes, don't you think if not for the training you got? You can even pass Sykes? :bashful:
Otherwise, it's like you're insinuating that Sykes just accepts anybody?:bop:
my 2 cents worth...
:)
kujaness
Feb 11, 2007, 05:33 AM
do you guys have any idea ***'s written in the contract? i will be signing one this morning. i know that we will be given a relocation package and that's about it. any idea of the expenses sponsored by eTel? the allowance for 7 months, and the likes.
Blue_M@gic™
Feb 11, 2007, 12:52 PM
i think its was your option back to go or not to go on PET. and also nobody is telling employees here that if you go to PET, 100% your in. this doesnt make sense at all :hmm:
wala akong sinabing magaling ako ikaw ang nagsabi nyan. i told everyone here that i felt lucky. read the posts.
no one is trying to tell you to raise your opinions but when people here the words F*ck F*ck F*ck well... wag gaanu emotional pare, lumalabas *** ugali eh, nabubulilyaso tuloy *** breeding :hmm:
finally, sale ba sa mga malls ngayon? buy ako manners baka makamura *okay* and i think we have a thread here for Sykes People. *okay*
manners ba pre? or nasaktan ka lang when naf**** yang pinagttrabahuhan mo?well. i cant blame you.. yan ang nagpapakain ***.. tska hndi po kami pinapili kung gusto lang nmin magpet o hindi..ni hndi nga po *** pinag-call sim after exams and interview..bsta nlng cnbi pumunta ng alabang,which is 5 hours away from my home! and magtraining.sna po *** nung una plang ***** na agad na i didnt made it..dba?? common sense? kesa nmn po inabala *** dba? now where's the manner there.. sa eTel nsan ang manners na cnsabi mo.. kung msyado ka po nasaktan sa f*** na ***** ko,well sorry u..coz kaf*** f*** nmn po **** ang proccess nyo.. and about the manners,look at your's boi..ur too sarcastic to the point na ikaw na ang nawalan ng manners..tsk tsk.. uwi ka muna and hingi ka manners na nanay mo.ok? ciao
Blue_M@gic™
Feb 11, 2007, 01:10 PM
[QUOTE=clark+kent;18639616]Hi there, i am from eTel... just so you know, PET is actually a good way for the company to still filter out those who seem to have the potential but need a little polishing (fyi:Some other applicants don't have to go to PET training).
Thus, if you still have not passed the PET, then that means something... just go figure...
I understand you're bitter that you were not able to pass after going through those trainings, but looking at the brighter side, don't you think the training that you had has improved you in one way or the other? :)
Besides, who said eTelecare is perfect? Of course not. I bet you, all employees have something not exactly good to say about their company... just the same as what you are saying that some other eTel employees didn't have exactly a good experience with the company...:)
You're lucky that you were able to pass Sykes, don't you think if not for the training you got? You can even pass Sykes? :bashful:
Otherwise, it's like you're insinuating that Sykes just accepts anybody?:bop:
my 2 cents worth...
:)[/
yah.. tnx to eTel for the training.. it helped me a lot..but i just want to tell you po sir/mam na sbay lang po me ininterview ng sykes and eTel.*** b4 pa po me nagtraining sa eTel,ok na po me sa sykes..its just that i wanted to go to that training and anticipate na mahhire me..actually,msyado na po kc me marami pinagdaanan dyan sa eTel,and to the fact na puro complement pa ang natatanggap ko/nmin dun from the trainor dun sa traning..tapos suprisingly,hndi kami nakapasa? geez..actually i know u understand what im trying to say here..hndi nmn po sa pagmmyabang,but as far as i know,isa po me dun sa mga good performer sa training.even my co-trainees knows that..*** po we're very surprised for the outcome..actually,super surprised.natanung po tuloy nmin sa isat isa after:"ano ba **** ang qualification ng eTel" kc hndi nmn po sa msama me,pero alam po namin lahat,even nung nakapasa,na nakakagulat **** *** resulta.. ni hindi nga po mapronounce ng maayos *** "th" nung isa eh,pero nakapasa..dba? so.. we're just really surpised.but tnx for the training anyway..i had a good time.
Blue_M@gic™
Feb 11, 2007, 01:16 PM
do you guys have any idea ***'s written in the contract? i will be signing one this morning. i know that we will be given a relocation package and that's about it. any idea of the expenses sponsored by eTel? the allowance for 7 months, and the likes.
it has a bond of Php45,000. so its looking for a long term employment,*** you better be sure na ur ready to work for about 8 or 7months..hndi pdeng resign resign or terminate.or you will have to pay that huge amount...:(
helterskelter04
Feb 11, 2007, 03:03 PM
@kujaness
yes i believe you can wear jeans and shirts. but still try your best to be at your best, a collared shirt would like nice *okay* lastly its not JUST a contract signing, it is a CONTRACT SIGNING :D
@someone else
finally some manners on the way you post. :)
helterskelter04
Feb 11, 2007, 03:16 PM
sorry mods sa double post. nagloko browser :depressed:
waway316
Feb 12, 2007, 01:12 AM
:) Hi! I'm new here on PEX... i'm an employee of e-tel (of course)...
anybody here who is currently working at e-tel cc5?
francois08
Feb 12, 2007, 10:26 AM
Hello peeps! ;)
candidgurl
Feb 12, 2007, 11:44 AM
hello.. ***'s next after d resume interview?
alexus_sanzio
Feb 12, 2007, 07:40 PM
gnun ba.. mataas *** standard nla..
-etel only hires the top 1.6 % of the applicants. Sad to say you belong to those 98.4 % who failed.
*** *** last year pati nung 2003 nagsipagresignan mga empleyado nla specialy those in QA.. tsk tsk..
-***** ka ugali mo sila.
maybe eTel only cares about their service, hindi na sa mga tao nla..
-how would you know?? you were not even HIRED by ETEL. tsk..
*** tuloy iniiwan ***..*** mga nagtatagal dyan? maybe *** na kc kaung ibang choice kundi and magsilbi dyan habang buhay..
-geez. you know what, you need to accept that you were rejected by the company! di ka *** natanggap kung ano na pinagsasasabi mo. kaya pala di ka na HIRE eh,, ehehehehehe,,
anyway good for u nmn guys.. super gling nyo na mag english. as in! bilib **** ako.. magagaling na *** magenglish.other than that?uhm..ah bsta magaling *** magenglish.period!.
-(Laughing) :lol: ano?? magaling *** kming mag english? naks.
and nga ***, tsr and inaaplyan ko pero kinukulit me ng eTel na magsales me dhil magaling daw me magbenta.
-siguro you are not TECHY ENOUGH. ako kasi I got hired as a TSR but I applied as a CSA. Its what you know kasi.. ayan ah? di *** *** magaling sa english. nyahahhaha..
i declined it..*** hindi nlng nla me tinanggap.ok lang nmn un.
-hello! sinong gag* na kapag ndi natanggap sa company ok *** un? please!! wag kang plastic! you need to accept that you were REJECTED because you are not QUALIFIED! mahirap bang intindihin yun?
kc ayaw ko **** ng sales.aruy.. manggugulo ng mga tao para lang makabenta?geez..i've been from sales.. and im really tired of it.***** nga hindi ko naabot standards ng eTel.lahat kming 40++ hindi naabut un..taas ha? hehe...well, tnx God,coz now,I am Sykes.
-it just shows that SECOND OPTION mo lang yung SYKES. think.
:rotflmao: naku pAW! mga tao ***** noh? naks. nakaka HIGH!
helterskelter04
Feb 12, 2007, 08:40 PM
manners ba pre? or nasaktan ka lang when naf**** yang pinagttrabahuhan mo?well. i cant blame you.. yan ang nagpapakain ***.. tska hndi po kami pinapili kung gusto lang nmin magpet o hindi..ni hndi nga po *** pinag-call sim after exams and interview..bsta nlng cnbi pumunta ng alabang,which is 5 hours away from my home! and magtraining.sna po *** nung una plang ***** na agad na i didnt made it..dba?? common sense? kesa nmn po inabala *** dba? now where's the manner there.. sa eTel nsan ang manners na cnsabi mo.. kung msyado ka po nasaktan sa f*** na ***** ko,well sorry u..coz kaf*** f*** nmn po **** ang proccess nyo.. and about the manners,look at your's boi..ur too sarcastic to the point na ikaw na ang nawalan ng manners..tsk tsk.. uwi ka muna and hingi ka manners na nanay mo.ok? ciao
may hiring pa ba sa iba? painterview naman nito :lol: hindi ka pinapili kung magPET or hindi? basta sinabi sayo pumunta dito pumunta dun? your the 1st one i heard to tell that. well actually may sense eh, kahit papuntahin ka pala ng mindanao, punta ka na lang kagad without asking kung anu gagawin nyo dun and without asking your options? naku alam na kung bakit di ka nahire. :rotflmao:
my manners? do you think ill post this way without looking at your posts? people tend to act the way people act around them.
breeding brad... :lol:
Blue_M@gic™
Feb 12, 2007, 10:11 PM
may hiring pa ba sa iba? painterview naman nito :lol: hindi ka pinapili kung magPET or hindi? basta sinabi sayo pumunta dito pumunta dun? your the 1st one i heard to tell that. well actually may sense eh, kahit papuntahin ka pala ng mindanao, punta ka na lang kagad without asking kung anu gagawin nyo dun and without asking your options? naku alam na kung bakit di ka nahire. :rotflmao:
my manners? do you think ill post this way without looking at your posts? people tend to act the way people act around them.
breeding brad... :lol:
now i really understand why most of the people doesnt really like eTel or having these bad feedbacks about the company or the people there.. tsk tsk.. it shows.
Blue_M@gic™
Feb 12, 2007, 10:18 PM
it just shows that SECOND OPTION mo lang yung SYKES. think.
nope.its not. sykes vs eTel? hellur?? with the 45k bond in eTel? geez.. ask yourself,cnu first choice ko dun?actually,totoo un na ok lang sakin na hndi makapagwork sa etel..with that bond? im not that fool or desperate to lurk in.. actually,gusto ko lang itry magtraining.we're juts really surprised on the results..geez..
helterskelter04
Feb 13, 2007, 02:29 AM
masama pa din loob? mag 1 month na yan ah :lol:
otakusenshi
Feb 14, 2007, 09:49 AM
napaka haba na ng storya rito...
anyway isipin na lang natin na walang tama walang mali... nasasabi lang natin na tama ang isang bagay based on our experiences and reaction to the results...
besides.. knya kanyang call center, iba iba nag mga paraan nila... may mga taong ayaw at gustong bumalik sa etel, sykes, atbp call center
desisyon nlang natin kung alin ang pipiliin natin...
jhim_69s
Feb 15, 2007, 01:47 AM
guys help naman diyan exam ko na sa etelecare on friday at 1pm,would it be 1 day process lang kasi from zambales pa ako meron pa bang interview and voice simulation in that same day besides the exam pls. help...
Blue_M@gic™
Feb 15, 2007, 01:52 AM
guys help naman diyan exam ko na sa etelecare on friday at 1pm,would it be 1 day process lang kasi from zambales pa ako meron pa bang interview and voice simulation in that same day besides the exam pls. help...
goodluck.from zambales...:(
Bad Bad Ninja
Feb 15, 2007, 11:36 PM
Anybody here currently working in Etelecare Alabang? How'd you apply? Did you just walk in? Or did you send your resume via e-mail. I would like to apply sana. Hope someone can help. Thanks!
chrio
Feb 16, 2007, 10:39 AM
about the 12-15++ thousand basic salary, is it given every 15 days? or is it good for a month, meaning only 12-15++ thousand a month?
sarcaseptimiu
Feb 16, 2007, 02:01 PM
Hi,
Can anyone provide me with some specific information about the interviews. I have my first interview with eTelecare and i would really want to pass it.The position is technical support level II for DELL.
candidgurl
Feb 16, 2007, 06:43 PM
help.. help.. help..
jdlite2
Feb 17, 2007, 01:28 AM
hello guys. does anyone know the name of the pretty lady in the 15th floor batcave? ~~
clark+kent
Feb 18, 2007, 07:14 PM
sa CC2?? are you talking about the petite one?
i know her name heheheheh
jdlite2
Feb 18, 2007, 11:56 PM
yep in cc2. but not V_lv_t.
hehe
soulthird
Feb 19, 2007, 10:05 AM
velvs is not stationed in the batcave anyway
jdlite, I know who you are talking about. I know her personally hehe. She's taken.
jdlite2
Feb 19, 2007, 04:42 PM
really? the way she looked at me.. *sigh*
kujaness
Feb 19, 2007, 07:00 PM
anyone from cebu here? ^_^ etel cebu?
badax
Feb 19, 2007, 11:12 PM
Ako rin me question about Etel cebu...what accounts do they have here kaya?
sarcaseptimiu
Feb 20, 2007, 05:24 AM
Hi,
Can anyone provide me with some specific information about the interviews. I have my first interview with eTelecare and i would really want to pass it.The position is technical support level II for DELL.
sarcaseptimiu
Feb 20, 2007, 05:24 AM
Hi,
Can anyone provide me with some specific information about the interviews. I have my first interview with eTelecare and i would really want to pass it.The position is technical support level II for DELL.
sarcaseptimiu
Feb 20, 2007, 05:25 AM
Hi,
Can anyone provide me with some specific information about the interviews. I have my first interview with eTelecare and i would really want to pass it.The position is technical support level II for DELL.
Precious84
Feb 22, 2007, 07:29 PM
ffuucckk that eTel! i believe i deserve to pass that f****ing PET Training! but 2 lang ang nakapirma ng contract after all ng gnwa nming hirap! 40 kami halos.. tapos 2 lang kukunin??! eTel really sucks!! tama nga mga empleyado ng eTel b4.. wlang kwentang employer ang eTel! i regret wasting my time doing that f****ing training for nothing.. babagsak din ***! tandaan nyo yan! *** kaung pakialam sa mga tao.. hndi nagtatagumpay ang gnyang uri ng kumpanya! yuck!
i find this post quite funny and timely laluna't tomorrow, i'm going to help with the LPET assessment for a batch whose LPET training's going to end tomorrow.
hmm..think of it this way Blue_M@gic, at least you're able to attend for free a 10-day, 8-hour/day training that normally outside, would cost you more than P10K. and the skills that you learned there? i'm sure you'd be able to apply in sykes. cheerio.:)
I_Me_Mine
Feb 22, 2007, 09:15 PM
Hi. I was reading the posts here. I agree, it is highly amusing. :) I'm not an eTel employee but someone, an eTel employee of course, has been suggesting that I move to your company.
Can anyone give me an idea how much the offer is for supervisory/TL or QA analyst positions hired externally? I have been told that we don't have any NCC with your company.
I have been with PeopleSupport for more than 2 years now. The only reason I have for moving would only be "pagtitipid." I live near Alabang and that would save me more than 2-3K a month of travel expenses, not to mention that my travel time would be lessened by more or less an hour.
Also, would any of you guys give me an idea how the "work culture/atmosphere" is in eTel? I guess, the answer to that would be the clincher.
To anyone who finds the time to answer my inquiry, thanks in advance. :)
KnightofLetran
Feb 24, 2007, 02:51 AM
mayroon bang email,chat support dito? kung meron, anong account at hiring pa ba? thanks.
frans_31
Feb 24, 2007, 12:00 PM
Napadaan lang...
Pagkakaalam ko may mga wave pa na inaantay dito sa Vonage Inbound Sales dito sa PBCom. Dami pa open sa sales hehe...
Anyone from Vonage here?
otakusenshi
Feb 25, 2007, 07:31 AM
kailan operational *** new site?
tog
Feb 25, 2007, 08:09 AM
Hey Frans 31 taga Vonage IBS ka ba? anong wave ka ba?
Psion
Feb 25, 2007, 12:12 PM
hi all! im new here and just want to fish out information about the comm skills training. ill be having it tomorrow.
what are the activities during the 1st day? 2nd? 3rd? 4th? 5th?
what should i bring? dresscode?
what to do? tips naman po? replies will be deeply appreciated. thanks!
cfmmf
Feb 25, 2007, 06:31 PM
wala na bang signing bonus for agents?
betamax
Feb 26, 2007, 12:17 AM
hi! alam niyo ba kung magkakaroon ng etelecare sa baguio?
Kingswood.condo
Feb 26, 2007, 12:00 PM
guys,u might be interested in this......limited slots only!
:rotflmao: :rotflmao: :rotflmao: :rotflmao: :rotflmao:
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frans_31
Feb 27, 2007, 05:35 AM
togs naka log in ka na din hehe
Precious84
Feb 27, 2007, 04:42 PM
hi all! im new here and just want to fish out information about the comm skills training. ill be having it tomorrow.
what are the activities during the 1st day? 2nd? 3rd? 4th? 5th?
what should i bring? dresscode?
what to do? tips naman po? replies will be deeply appreciated. thanks!
i think i'm way, way too late from answering the orig question but anyhoo, for the benefit of those about to have the lpet training too, expect intros about accent and a number of english-speaking activities of course. other than that, i can't reveal more of the content here. just expect the unexpected especially if your language trainers are crazy (like me..hehe). anyway, the company dress code policy's implemented for everybody to follow, including the trainees; that is, no sleeveless shirts, micro minis, jeans or sneakers from monday-thursday.
what should you bring? bring at least a pen.
what to do? just be a good trainee and the rewards are great :D
Psion
Feb 27, 2007, 09:14 PM
thanks so much precious...highly appreciated. :)
thank God my trainer is like an angel..she's so warm and comfortable to be with. I'm having soooooooo much fun. :D
hays, wish me luck on Thursday and Friday.
frans_31
Feb 28, 2007, 05:02 AM
Precious san ka ba nag coconduct ng training? Baka kilala mo yung nag train sa min ng LPET dito sa makati.
Etelecare
Feb 28, 2007, 03:46 PM
Interested applicants can submit their applications using this website
http://www.etelecarejobs.tk/*okay*
sangreea
Feb 28, 2007, 04:02 PM
hi..I'm an ex-etel employee..can I apply as a quality assurance specialist in libis? thank you
togs naka log in ka na din hehe
Kala ko kung sino si Frans...Francis pala..wehehehe...ako pah!:D
candidgurl
Mar 5, 2007, 10:34 AM
*** day usually ngststart *** 1st training day? does it fall on a monday?
Kingswood.condo
Mar 5, 2007, 04:48 PM
please check this out guys!
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proudfoot
Mar 7, 2007, 04:19 PM
talaga 10% lang pumapasa sa LPET... saang site ba kyo nag LPET? loko yung nag-endorse sakin sabi walk in the park lang daw yun... neway... wish me luck...
KnightofLetran
Mar 7, 2007, 06:09 PM
what are the accounts in tech?
frans_31
Mar 7, 2007, 08:52 PM
what are the accounts in tech?
** sa makati Vonage Tech, AOL at Matrix ata.
poisondevil
Mar 8, 2007, 06:10 PM
peeps, question.. gaano katagal malaman results ng interview from an OM.. interview kc ako last monday.. magfrifriday na wala pa rin ako results.. sabi less than 1 week kc.. tumawag ako sa office. lagi wala yong kausap ko.. kaya ayun. kabado ako.. hehe salamat
Psion
Mar 11, 2007, 12:41 AM
accounts in tech
makati:
matrix - hsb,acs
aol
vonage
alabang:
matrix - acs
libis:
matrix-hsb,acs (not sure sa acs)
intuit
KnightofLetran
Mar 11, 2007, 12:03 PM
accounts in tech
makati:
matrix - hsb,acs
aol
vonage
alabang:
matrix - acs
libis:
matrix-hsb,acs (not sure sa acs)
intuit
are there openings for e-mail/chat in any of these accounts?
otakusenshi
Mar 12, 2007, 04:03 AM
parang ang sarap ata maging chat or e-mail support than voice noh? hayz... sa tagal ko sa call center yan ang hindi ko pa na eexperience...
proudfoot
Mar 12, 2007, 07:06 PM
ano yung matrix and acs? ISP ba yan? btw... bad trip wala masyado chix sa alabang....
Psion
Mar 13, 2007, 08:07 PM
otaku: im not really sure regarding email/chat support...
proudfoot: its not an ISP account...we're dealing with desktops and laptops. acs - big business (american client service), hsb (home and small business)
proudfoot
Mar 13, 2007, 08:21 PM
alam ko na matrix... Dell lang pala yun... may barkada kasi ko sa matrix sa alabang... galing nga ng alabang site may sariling waterfalls sa loob ng building... hahaha.... at wala pa rin akong nakikitang solid na chick ha!!!
Aces_21
Mar 13, 2007, 08:53 PM
hello peeps! i passed the skills test interview and im scheduled to take the resume interview on friday!
i hope that il pass the the interview! pls pray for me! hehehe...
kumagcow
Mar 14, 2007, 06:30 PM
Guys kung may magreresign po sa present job nyo
You need a job right? 15-17K or more po....
Lalu na yung may mga sales experience dyan! :naughty:
Want to work in EASTWOOD din sa Quezon City? to offer you...
PRODUCT SUPPORT REPRESENTATIVE (PSR)
• Good communication skills
• Non-technical course are welcome to apply
• Willing to undergo comprehensive communication and product training
• Has basic computer operations background
TECHNICAL SUPPORT ENGINEER (TSE)
• Good communication skills
• Has background in troubleshooting and networking
• Has at least 6 months call center work experience
CUSTOMER SERVICE REPRESENTATIVE (CSR)
• Excellent communication skills
• Has good computer keyboard skills
• Fresh graduates are welcome to apply
INBOUND ACCOUNT PROFESSIONAL (IAP)
• Excellent communication and telemarketing skills
• Has at least 6 months call center experience with telesales background
• Knowledgeable in computer peripherals.
Please do not forget to indicate in the subject your preferred position.
Email your resumes to princetroy_cool@walla.com.
A Multinational Corp now owns this company so don't hesitate and apply now!!
If it's too much of a hassle to send resume's, please send me your name and contact number (kahit cellphone) and you will definitely hear from us. Tsaka na lang kayo magdala ng resume if you pass the initial phone interview.
Huwag pahuhuli! Send it now!
princetroy_cool@walla.com or PM me here sa PEX.
Thanks po sa mga mababait na MOD....Mod din ako kaso ng ibang forum....sana kasing bait ko kayo....kailangan ng maraming tao ng work..tumutulong lang po akow...hihihi...
proudfoot
Mar 17, 2007, 11:55 AM
"piracy is the best policy"....... I say......
Aces_21
Mar 17, 2007, 04:24 PM
il be taking the PET this coming march 26. tips naman guys! sana makapasa talga ako! hehehe
Psion
Mar 18, 2007, 08:02 PM
aces: just have fun and perform well. btw, what kind of PET? comm skills? technical? goodluck!
proudfoot: yep. matrix is dell systems.
it is my client specs next week...goodluck...
Aces_21
Mar 18, 2007, 09:35 PM
comm skills PET ko, i just dont know what to expect, tips naman people! hmmp..!
ei. im scheduled for PEt this coming march26, can i ask etel to move it around middle of April>? cause i still have tons of papers to fix in school.!
candidgurl
Mar 19, 2007, 04:20 PM
hello peeps! i passed the skills test interview and im scheduled to take the resume interview on friday!
i hope that il pass the the interview! pls pray for me! hehehe...
helloo.. i passed d resume intrview.. but i wasnt able to return pa sa etel coz i got sick.. wats next ba aftr d resume intrview? training na ba? dya get d job offer na ba? i need answers.. thanks!
Precious84
Mar 20, 2007, 08:12 AM
Precious san ka ba nag coconduct ng training? Baka kilala mo yung nag train sa min ng LPET dito sa makati.
when did you take your lpet? the former lpet trainers for makati are now in libis. the last time makati had said training was last week of january to first week of feb. so far, i know i'm the only lpet trainer today in makati although i'm currently sharing the post with the alabang trainer for the ongoing lpet. they've just relaunched the program here yesterday.
anyway, it's not true that only 10% pass lpet.
proudfoot
Mar 20, 2007, 06:54 PM
confirmed konti lang talaga pumapasa sa LPET... sa 'min nga lang its around 30%... In addition, hirap talaga pumasok sa eTel only 1.6% of applicants make it to contract signing...
neway, i'll be visiting Libis tomorrow para sa Tech foundation training...
redrum0628
Mar 22, 2007, 01:17 AM
hi to all.
i took the exam last 20th of march. fortunately, i passed and so on...i got to a job offer. i didn't expect that the offer for entry level is quite low compared to how much im earning now.the guy who discussed to me the offer said that there is a signing bonus Pxx,000.00 promo for tech support agents that will last until 26th of march and quarterly bonus of around 9k and a six-month appraisal of a maximum of 3k.Is this really true coz im quite hesitant to accept the offer coz, im not sure about it considering if you would only based it on basic salary it was not that good as to my calculations?
and regarding the training, the guy said that if il go with tech support, the training will only for a month.
c'mon pips, tell me *** u know about it...for to decide if il accept the offer or not.
asap please...
proudfoot
Mar 22, 2007, 02:17 PM
@redrum0628 talaga may signing bonus ka ang daya naman, kakastart ko lang nun mar 19 (TSR) wala man lang signing bonus asar!!! san site ka ba nag apply?
c'mon night diff is 30%, regular or special holiday is 150%, employer of the year (2005 pala), plus more... although, it's like hell if you don't know how to handle stress and if call center is not your thing...
with regard to training, depende sa account mo kung matrix ka ***** mga 6 weeks (hardcore tech talaga 'to pre) , AOL 8 weeks ata not sure, di ko na alam sa iba...
frans_31
Mar 22, 2007, 08:37 PM
when did you take your lpet? the former lpet trainers for makati are now in libis. the last time makati had said training was last week of january to first week of feb. so far, i know i'm the only lpet trainer today in makati although i'm currently sharing the post with the alabang trainer for the ongoing lpet. they've just relaunched the program here yesterday.
anyway, it's not true that only 10% pass lpet.
I took my lpet from december 19 to 22. Do you know Nikki & Chelle?
They are my LPET trainers.
Psion
Mar 23, 2007, 05:49 AM
proudfoot: what is your account? are u done with your opsval?
redrum: accept it! its the culture pare! and the bottomless iced tea, milo, coffee and lemonade. lols
frans: heard of nikki. she's a sweet girl. :)
aces: sana before u signed the contract, sinabi mo na, na u have so many things to do in school. in the first place, lpet is not that stressful. kayang kaya mo yan.
proudfoot
Mar 23, 2007, 05:24 PM
wala opsval sa site namin(alabang) wala din chix(well yung solid ha) hehehe... I'm with Matrix ACS....
reality_bites23
Mar 23, 2007, 11:19 PM
hi to all.
i took the exam last 20th of march. fortunately, i passed and so on...i got to a job offer. i didn't expect that the offer for entry level is quite low compared to how much im earning now.the guy who discussed to me the offer said that there is a signing bonus Pxx,000.00 promo for tech support agents that will last until 26th of march and quarterly bonus of around 9k and a six-month appraisal of a maximum of 3k.Is this really true coz im quite hesitant to accept the offer coz, im not sure about it considering if you would only based it on basic salary it was not that good as to my calculations?
and regarding the training, the guy said that if il go with tech support, the training will only for a month.
c'mon pips, tell me *** u know about it...for to decide if il accept the offer or not.
asap please...
kanu po ba yung basic ng entry level? tsaka may allowances ba included? how much po *** allowamce? thanks
frans_31
Mar 24, 2007, 12:45 AM
Badtrip sobrang olats dito sa vonage sales
Psion
Mar 24, 2007, 05:38 AM
proudfoot: yep. there's no opsval for ACS and ACS is in alabang. by the way, are u done with the tech foundation? when was your orientation? baka lang nagkasabay tayo.. ;)
reality: refer to previous pages..
frans: really? why? been hearing good feedback about vonage.. madali lang daw... :)
tigerpawz
Mar 24, 2007, 12:10 PM
Badtrip sobrang olats dito sa vonage sales
Ok na yan kesa wala. I heard phased out na yung vonage sales ng PS. daming lilipat.
frans_31
Mar 24, 2007, 03:24 PM
Ok na yan kesa wala. I heard phased out na yung vonage sales ng PS. daming lilipat.
Oo nga kaso ang daming binago kaya mas mahirap tuloy bumenta. Tinaggal yung "waived activation fee" nung product namin. Yun kasi ang last resort namin kasi madaming customers ang namamahalan sa start up cost kaya umaayaw. Kaya ngayon pag may namahalan hanggang 30 day money back guarantee ka na lang.
Tapos wala ng Level 3 agents. Konti lang daw kasi ang calls ng nasa level 3. Kaya Level 1 at 2 na lang. Ang masakit dun kaming mga Level 3 na hindi pa nakakabawi ng stats namin Level 2 agad kaya parang queieing lagi. Lalo kami nabaon. Derecho pitstop.
clark+kent
Mar 24, 2007, 04:37 PM
may vonage acs ba dito? hehehe
proudfoot
Mar 24, 2007, 04:39 PM
@Psion - kakatapos ko lang mag foundation training last week, client specs na kami this monday...
proudfoot
Mar 24, 2007, 04:42 PM
*** man gusto mag apply sa eTelecare just e-mail me dougzr17@yahoo.com... I'll give you P3,000 if you got hired... kung multilingual i'll give you P10,000...
clark+kent
Mar 24, 2007, 09:53 PM
@proudfoot
anong account mo?
Aces_21
Mar 24, 2007, 10:23 PM
@ proudfoot
minove ko *** PET ko to middle of April, hindi pako empleyado ng etel ryt kasi d pa naman ako nagtatake ng PET, pde sabihin ko ikaw nagrefer para may 3k ako? hehehe
Psion
Mar 25, 2007, 10:50 AM
proudfoot: ah ok. sa alabang ka na magclient specs? makakasabay mo mga tropa ko don...floating kasi sila ng 1 week. kaya monday pa sila client specs. natawa naman ako sa ERP marketing mo...hehehe!
aces:hindi na po pwede. hehehe!
proudfoot
Mar 25, 2007, 02:26 PM
@clark+kent - Matrix ACS alabang
@Aces_21 - Di na ata pwede, baka ma-cite pa ko delikado, pero sayang... hehehe
@Psion - ayus ba ERP ko? walang gayahan ha!!! hehehe.... may tropa din ako sa nag floating na batch eh... kasama ko sa peoplesupport dati...
*** man dyan e-mail nyo lang ko para lahat tyo magka-pera :D*okay* :naughty:
Aces_21
Mar 25, 2007, 09:31 PM
sayang naman Psion at ***** lang kita nakilala!!! hahaha... kung ipa-cancel ko *** application ko tapos magre-apply ako? ano kaya?? hehehe.. halata bang gahaman ako sa pera! hehe
Psion
Mar 27, 2007, 05:46 AM
proudfoot: tom ba name nya?...hahaha! dont worry, di kita kakalabanin sa erp. hehehe. :)
aces: hahaha!! kahit ipa-cancel mo, forever na *** record mo. hehe! di masyado halata...;)
akk
Mar 27, 2007, 07:52 PM
talaga bang 12,000 basic dito + 3,000 allow. for tech? maliit ata.
akk
Mar 27, 2007, 08:34 PM
pag tinawagan ka sa phone, initial interview ba yon?, i'm scheduled for an exam, if i pass that, 1 final intv. na lang ba?
proudfoot
Mar 27, 2007, 11:11 PM
@Psion - ah si Tom taga CSB... CSB din ako eh...
@akk - well... yes... at least ND is 30% plus other benefits... after exam, resume interview, then phone sim (depends), then final interview... minsan kasi iba iba ginagawa depende sa site....
akk
Mar 27, 2007, 11:40 PM
malaki nga yung night diff. dito, 30%, rare yan sa cc's. teletech and and epldt, 30% rin.
ryzz29
Mar 28, 2007, 08:07 PM
Hi guys! kindly gve me an advice. I am currently workin in WEST right now, actually okay *** account ko, which is EARTHLINK Saves. My basic is only 13 + 1 but then super okay ang incentives, like most of us get up to 15k, incentives alone. But then, i would like to xfer sana coz makati is so far from me and im a bit exhausted na with the travel time (im from las pinas; takes me 1 hr to get there!) not only that, my shift is like 3AM! imagine? 2am pa lang umaalis nako.. so heres the thing, i also have job offer from eTELE but then its quite maliit *** pay, its 10 + 3 lang; can i compensate on that para medjo lumaki naman and/or **** ko sana doon sa account na parang earthLInk, SAVEs na okay ang incentives kahit maliit basic. i chose eTELE since its alabang lang; im actually thinking of eTELE,HSBC, or convergys? can you gve me an advice kung ano *** pwede mas okay for me?THANKS i hope you could rpely!
http://i56.photobucket.com/albums/g169/ryzz29/w8losstarp.jpg
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