CCube?

[ageee]

what is ccube? they called me for an interview..what do they do?do you guys have any idea what they do aside from the fact that they are a call center?:rolleyes:

[ruff]

Is it C-Cube Microsystems Inc. (http://www.c-cube.com)? Ngayon ko lang rin narinig yan.

[BatangNC]

ageee, can u give me the contact number of ccube? i want to contact them please....thanks!

i think they are a customer care outsourcer too like etelecare and sykes.

[ageee]

www.c-cubeservices.com. yup they told me that it is a call center.here's the number 4388811.i am set to go there next week.

[DarthScully]

C-Cube= C3= Customer Contact Center.

simple as that.

[reybelde]

*bump* :D

Does anyone from Pex work there? I'm planning to apply there, but how? And is it true that C-Cube accepts even undergrads from "top" universities?

:drive:

[raven23]

A couple of PeXers work there. They're a Lopez company, I believe -- and as such are regularly featured on ABS-CBN -- the last time, just yesterday.

You can find them behind Macau and those other restos in Eastwood City. Not sure about the undergrads, though.

[ambertookme]

paano ba yan reybelde? C Cube is a Lopez owned company.u wanna apply still?hehehe....

[pinoy_surfer]

what's wrong in Lopez company?

[Ebisu24]

They accept undergrads..

[ambertookme]

ito kasing si reybelde....galit na galit sa channel 2.tapos ngayon,may balak mag apply dun!

[Ebisu24]

C-Cube is a good company. Good training and all. But before you sign anything, just read the contract very carefully. A lot of people apply and get accepted, but a lot of people also leave within 2 months. It's either they can't handle the schedule, the salary (pretty low compared with other Call Centers), or demanding team leads/shift leaders. It's a new company, and the chances to go up are high. You gotta be ready to face anything. Good luck to those who applied!

[sapatosh]

How low is low? Can somebody give us an idea how much a rep earns here?


Originally posted by Ebisu24
but a lot of people also leave within 2 months. It's either they can't handle the schedule, the salary (pretty low compared with other Call Centers), or demanding team leads/shift leaders.

[kNIGHT]

How low was their salary? You resigned from that company right?

[nakikipost_po!!]

normal procedure ba na papabalikin na lang or tatawagan na lang for exam? ksi i'm done na with the group interview, eh i heard from a friend na during his time after the interview daw, follow na kaagad ang exam sa afternoon. so ano, asa pa ba ako na me chance pa me?:(

one more thing, malaki ba ang difference ng sweldo pag local at international accounts?

[ageee]

Originally posted by sapatosh
How low is low? Can somebody give us an idea how much a rep earns here?




11k a month for those handling international accounts and 7k for the local ones.delayed 13th month pay, etc...they have free massage though :D

[ambertookme]

read the news at Inquirer. totoo ba ito? their mother company Benpres would just concentrate na lang daw sa kanilang mga performing assets like ABS. talaga naman ang mga Indians, pati RP invaded na rin.

[rabbaddal]

Originally posted by ambertookme
read the news at Inquirer. totoo ba ito? their mother company Benpres would just concentrate na lang daw sa kanilang mga performing assets like ABS. talaga naman ang mga Indians, pati RP invaded na rin.

If this is true, what will happen to the Filipino jobs? Will they be moved to India? Will the new owners be committed to growing the number of jobs in the Philippines?

[icecreamcoke]

yes. this is true. watched it in ANC.

[KuyaDanny]

I remember asking the India question when a call center investment was being pitched to us. The reply was that for some areas of customer support (calming down irate consumers, maybe?), Filipinos are preferred over Indians as Indians tend to be more argumentative. Maybe the new Indian investors acknowledge this. After all, what does C Cube have that they can't already buy in India?

[roadrage23]

Originally posted by rabbaddal
If this is true, what will happen to the Filipino jobs? Will they be moved to India? Will the new owners be committed to growing the number of jobs in the Philippines?

My sense is that Hinduja will retain C Cube's operations. The acquisition was meant to de-risk Hinduja's operations in India, which, as a result of India's ambivalent relations with Pakistan, is a growing concern among Hinduja's foreign clients. Thus, moving some of the capacity or having a peak load/back-up offshore facility in Manila addresses this concern. But I don't know if part of Hinduja's strategy is to increase significantly C Cube's capacity in the short term.

[Ernestina]

ok ba mag-work sa C-Cube in EASTWOOD city libis. anong starting salary? ang training ba ng call centre rep eh sa makati or dun an rin mismo sa eastwood?

[LinuxMandrake]

hehehe... no comment...

[yellowRanger]

:mad: a good call center but the screening is a bit OA!

dati c3 sila pero alam ko source1 na sila...

no comment!





:D :mad: good luck sayo if ever!:D :rolleyes: :p :yum:

[EVIL CLOWN]

good thing im with source1 and not c3! pay is still low though

[otakusenshi]

ah so iisa lang pala ang source 1 and c3 gnun ba? coz my cousin is working as a trainer in source 1 besides... bakit sabi nila pag naregular 14k?!!!

[callcenterdude]

la lang. just got this tsismis sa yosihan. pabagsak na daw ang c-cube? is this true? any comment naman dyan.

[callcenterdude]

ernestina san kol center ka? kol gurl kanaba? ako kol boy matagal na! bwahahaha

[povi_23]

i was a pioneer of the cubed...and by the way, it's c-cubed, not c-cube. i left last january...been there for 2 1/2 years... in fairness, iv'e gained a lot of friends there and i've managed to get a clear grasp of how it is to work in a call center. this was my first job and medyo traumatic ang experience coz of company politics although alam naman nating lahat na every company has these things. it's a good job if you're the type of person who can do an all nighter, patient and you keep your mouth shut most of the time. it doesn't mean they don't listen to you...they just don't listen too well that's why a lot of people leave the company, even the good ones. rampant dito ang "palakasan" and kaibigan system (i've been a victim many times over) they could deny it all they want but i still hold to what i've experienced...compensation wise, not too competitive, unlike convergys or west... yung ibinalita nilang ibenenta ng BENPRES ang c-cubed sa indian company, we really don't believe that crap... besides ABSCBN, c-cubed is the only other lopez owned company raking profit for BENPRES...who in his right mind would give up a company na kumikita ng malaki? when they were starting, c-cubed merged with source 1, a geogeson holdings company from new jersey, to make it source 1 asia. they even sent the brother of the owner of source, nathan shapiro, to run the operations. at first everything was okay. pero nung lumaon, lumabas din ang mga problems nila. the lopez side of the company kasi wanted to pirate good call center people from etelecare and other old call centers to run the show. source 1 naman, wanted to hire internally for team leaders and operations people. mejo lumala yung gap nung kasi andyan yung politika, et al. eh hindi sanay ang mga kano sa ganung work ethic ng mga pinoys, so they bailed out. ang ginawa nila, they pay the rent for the place, pero they don't share accounts anymore. kumbaga, iisang bubong pero ang kay pedro kay pedro, kay juan, kay juan...kung pabagsak na ang c-cubed, i hope not. madami pa akong mga friends working there eh, at least for their sakes eh masalba yung company... kaya lang medyo tagilid sha talaga kasi kahit si nathan, left to head another call center. what does that tell you about a company? well, di naman tlaga fault ng c-cubed why nathan left kasi i think it was an internal arrangement between him and his brother, dave. kung sila nathan siguro ang nagpatakbo ng c-cubed the whole time, ang ganda sguro nung company and i shouldn't have left it. i hope this enlightens people na nag-aaply sa c-cubed. you could try pa rin but don't get your hopes up too much. baka mapunta kayo sa account na anadun ang POWERPUFF GIRLS...guguho ang mga pangarap nyo to move forward :)

[callcenterdude]

provi ano po accnt mo dun

[povi_23]

Originally posted by callcenterdude
provi ano po accnt mo dun

iisa lang naman ang account sa c-cubed kung nasaan ang powerpuff eh...given na yun :D

[Cougar]

ok ba dito

[callcenterdude]

Originally posted by povi_23
iisa lang naman ang account sa c-cubed kung nasaan ang powerpuff eh...given na yun :D

sorry ha di kasi ako taga c3. kaya *** alam kung san account may powerpuff. but favor naman oh, say if u ever bumped in to the tallest and thinnest guy in the jvc account, say hi for me. okies. paki sabi im from sykes. thanks

[callcenterdude]

Originally posted by Cougar
ok ba dito

c3 ka work? good luck, ano accnt mo

[webspinner17]

im a supervisor at c3 handling a technical account. so if you guys out there wana apply, we are looking for 300 agents to handle tech account.

300 agents? is this for sure? yep! because two of the call centers in india that handle the same account closed down. filipinos are more into speaking in english and far more techy than people in india.

any questions, pm me!

[driven]

what kind of tech account is it?!

[Telcontar]

ay sus apply apply...

baba pa sweldo tapos napaka tagal mong maghintay para ma regular... di sila nag re regularize ng tao unless siguro kung may position ka na...

Yung Power Puff Girls... wala sa Tech Account ng C3 yun mga yun...

[callcenterdude]

Originally posted by Telcontar
ay sus apply apply...

baba pa sweldo tapos napaka tagal mong maghintay para ma regular... di sila nag re regularize ng tao unless siguro kung may position ka na...

Yung Power Puff Girls... wala sa Tech Account ng C3 yun mga yun...

taga c3 ka?

[callcenterdude]

sa c3 ba nag-shooting now that i have you?

[ten]

http://callcenter.forumflash.com

sign up now! this is fun!

[coolsurf]

psst...panu ba benefits, sweldo ng c3? PM me the answer...... :)

[callcenterdude]

libre masahe lang perks nila

[[jAd]]

its not for free... its for 50 pesos...

[callcenterdude]

eh ano perks and benefits nio bukod sa nyt diff

[salbakuta02]

hello guyz, kindly give me naman some info. about c3. their accts, nature of work, salaries, benefits and other perks. thanks a lot! : )

[cybernaut]

accounts:
mostly electronics: JVC, sony, etc
credit card: amex, chevron

salaries: 11000 for trainees, 14+ when you get certified call center agents

benefits: too many to mention!

[salbakuta02]

Originally posted by cybernaut
accounts:
mostly electronics: JVC, sony, etc
credit card: amex, chevron

salaries: 11000 for trainees, 14+ when you get certified call center agents

benefits: too many to mention!


in other words, the starting salary is Php14k + if you had a call center experience?

btw, thanks for the info :)

[callcenterdude]

Originally posted by salbakuta02
in other words, the starting salary is Php14k + if you had a call center experience?

btw, thanks for the info :)

11 pa din ata. tapos may certification, pag pumasa ka sa exam. un 14k na tapos pag bumagsak ka, bye-bye na.

[cybernaut]

Originally posted by salbakuta02
in other words, the starting salary is Php14k + if you had a call center experience?

btw, thanks for the info :) training and starting salary is P11K. when you get certified you'll LIKELY receive 14K. depende kung saan account ka napunta!

[EVIL CLOWN]

Originally posted by cybernaut
accounts:
mostly electronics: JVC, sony, etc
credit card: amex, chevron

salaries: 11000 for trainees, 14+ when you get certified call center agents

benefits: too many to mention!

benefits? :confused: too many to mention? :lol: how come i dont get none of those?

[irateluvmachine]

former cubist here...resigned just last month...


for all those applying, ok yung work environment, you can meet lots of interesting and nice people, but the politics sucks... :grrr:

[TravelBug]

Originally posted by irateluvmachine
former cubist here...resigned just last month...


for all those applying, ok yung work environment, you can meet lots of interesting and nice people, but the politics sucks... :grrr:
I've heard about this so many times. Saan may politics? Were you from the account "upstairs"?

[callcenterdude4]

Originally posted by irateluvmachine
former cubist here...resigned just last month...


for all those applying, ok yung work environment, you can meet lots of interesting and nice people, but the politics sucks... :grrr:

bakit i have a feeling na kilala kita. ano account mo?

[irateluvmachine]

let's just say i'm not from upstairs...yun lang. ;)

[callcenterdude4]

Originally posted by irateluvmachine
let's just say i'm not from upstairs...yun lang. ;)

honga jvc kba? im not from ccubed. i never worked there. but i know some friends and ex working there.

jvc ka noh? parang kilala kita. pm me

[callcenterdude4]

Originally posted by irateluvmachine
let's just say i'm not from upstairs...yun lang. ;) clg ba initials mo? :)

[irateluvmachine]

i'm from chevron...hope that answers your question...

[c0re21]

hi sa mga taga-c3... may kilala ba kayo na lawrence na business analyst jan?

[c0re21]

peeps... upstairs? di ba one floor lang na malawak office nyo?

[cedric22]

may friend is w/ c3 ryt now and she says na ok naman daw. 11k *** sweldo kpag training tpos 14k after certification.may bond nga lang for 1 year and marami daw benefits.hiring pa rin *** *****...

[TravelBug]

Lawrence A?

May second floor ang C3. Di lang pansin kasi nasa likod.

[TravelBug]

Originally posted by irateluvmachine
i'm from chevron...hope that answers your question...
May pulitika pala dito? Hmm. Ano nangyari ba?

[cybernaut]

just started a few months ago. JVC. we get 1200+ calls per day and there are like only 25 agents in JVC! grabe! and some "superiors" really look down on new agents. :rolleyes:

[callcenterdude4]

i know some of your superior. in fact, ex ko pa nga *** isa. may attitude problem nga yun. corek ka dyan

[callcenterdude4]

Originally posted by irateluvmachine
i'm from chevron...hope that answers your question...

ikaw din ba si irateagent? ;)

[c0re21]

@TravelBug kilala mo sya?? si lawrence a?? close kayo? cute ba yun?

[TravelBug]

^^Yep kilala ko pero di kami close kasi ibang department siya. ;)

[callcenterdude4]

may kilala ako cutie boy sa jvc......

may kilala din ako cutie din, barkada ko nun college sa sony
pareho sila cutie guy and girl.

[callcenterdude4]

teka

*** barkada ng barkada ko na kabarkda ko na din ngayun sa c3 work, tl xia dun.

putsa 55thou ang nakuha nia para sa 13th and 14th month pay nila. grabe noh. ang laki pala ng sweldo dito.

[c0re21]

TravelBug.. cute ba sya??

[888888888]

ive past their exams already and tom will be our contract signing. ok ba dito?!

[EVIL CLOWN]

depends on the account :)

[PrEttyD0LL]

I'm interested on their Mandarin QA and teamleader. Could anyone here fill me in with the salary for the positions?? You don't have to be exact.. just let me know what I'm expecting when I apply for the job....Thanks...

[kusanagi]

andayn ba yung ZPOP ng sony sa c3??? :naughty:
sony account???

[greggytorned]

Ex boyfriend kong druggie senior training specialist dito.

[cybernaut]

ive past their exams already and tom will be our contract signing. ok ba dito? depende talaga sa acct yan at dun sa mga TLs ng mga acct. kahit kasi madali yung acct kung ku*pal ang mga TLs at QAs (marami sila!), panget rin ang call center experience mo. tech support ako dati diyan, medyo nahilo-hilo lang ako pabagobagong policies ng acct ko considering tech support lang dapat yun!

and yung sinasabi nilang 14K kaagad pag pumasa ng product training, THAT IS NOT TRUE AT ALL! you have to be certified twice or thrice or 4x for different splits, etc before umabot ng 14K ang sweldo mo! and that will take AT LEAST 6 months!!!

[globalhegemon]

Soon-to-be Cubist here. Passed their "rigid" screening process in one day, then endorsed na ako for medical exam to which if I get the "Fit-to-work" thing from the clinic, saka ibibigay ang contract. Ang kaso nga lang, either after 2 weeks or worst sa July 15 pa ang start date ko if ever (depende sa client!)

But the rant aside, OK rin ang C-Cubed, sa facilities pa lang.

[Princess_Sniper]

been a trainee there...kng di *** na-personal ng isang trainer...resigned **** n sya eh.

best account there is the one at the end of the building, with their own closed-door area (re:only agents of that acct can enter the premises).

painstaking training but one of the best in the industry today.

i miss the vendo at the wreck room, though. *paw*

[globalhegemon]

Princess_Sniper Is that the financial account (credit)? And siningil ka nila ng bond nung umalis ka?

[Princess_Sniper]

Princess_Sniper Is that the financial account (credit)? And siningil ka nila ng bond nung umalis ka?

nde naman. ano hahabulin nila sa akin. gastos *** nila sa lawyer nila higit pa sa babayaran kong bond.

theres a topic here: non compete clause --- something about bonds (they dont like it) are mentioned there. something like its not legal or its not good. check it, k?

awol nga ko jan eh. sama ng loob ko sa trainer ko. i guess he didnt like me. oh well you can never please all the people in the world. *paw*

[sLiveR_KinG]

hiring ba c3 *****? do they accpet undergrads?

info on the recruitment process plus the location na rin. thanks!

[globalhegemon]

hiring ba c3 *****? do they accpet undergrads?

info on the recruitment process plus the location na rin. thanks!

Yes, hiring ang C-Cubed ngayon. They accept undergraduates for their accounts. And OK lang din ang walk-in, for as long as you have to be there by 9 am.

Recruitment process (I'm speaking by experience, what I have undergone since last week)

1. Phone interview 9especially if you're a referral of a C3 employee, but it took me 2 weeks from the time I passed my resume' to my friend there to that call last week)
2. Second interview
3. Computer-based exams (listening, typing and listening+typing)
4. Paper exams (Culture fair, comprehension and grammar)
5. Role-play/simulation
6. Medical exam
7. Contract signing

I'm just waiting for the contract signing kasi kanina lang ako nagpa-medical. kakaiba dito kasi nauna pa ang medical exam since in most CCs, the medical exams usually happen after contract signing.

You can visit C3 at #1 E-Commerce Avenue, Eastwood City Cyberpark, Libis, QC. Pagbaba mo sa Citibank (along E. Rodriguez Jr. Avenue) lalakarin lang yan and makikita mo yung signboard na C3 na matatanaw mo kahit na nasa me IBM Plaza ka pa lang.

Hope this helped.

[tjac19]

nde naman. ano hahabulin nila sa akin. gastos *** nila sa lawyer nila higit pa sa babayaran kong bond.

theres a topic here: non compete clause --- something about bonds (they dont like it) are mentioned there. something like its not legal or its not good. check it, k?

awol nga ko jan eh. sama ng loob ko sa trainer ko. i guess he didnt like me. oh well you can never please all the people in the world. *paw*

actually,my first call center experience is from c3..di ko type the the way that they do their eligibilty process(*** bago ka mag ojt..)unfair kc sa mga
trainees na qualified naman pero bumagsak sa call simulation dahil knakabahan dahil nkikinig ng live calls
*** trainors..at iinform pa nila *** agent na "hey,ur next to be monitored" eto *** make or break
time mo..sa amex me napunta...tpos d daw nila pwede me itransfer sa ibang account..nadala ako sa systema
nila..natakot 2loy me sa ibang call centers na sunod na pinasukan ko dahil bka ganun din ***..fortunately
** me sa RMH..at mas naging confident na ko afterwards kasi RMH had helped me alot esp.sa communication
skills...I can speak w/ an AMerican accent now at maganda benefits dito...kaya kung ako sa inyo..**
nlang kayo...we accept undergrads at maganda ang benefits here..

[BeePeeOOO]

tjac19,

Sayang nawla ang AT&T inbound sales sa RMH. Gusto ko pa naman account na iyon buhuhuhuhuhuuh hikbi snifff.

[globalhegemon]

actually,my first call center experience is from c3..di ko type the the way that they do their eligibilty process(*** bago ka mag ojt..)unfair kc sa mga
trainees na qualified naman pero bumagsak sa call simulation dahil knakabahan dahil nkikinig ng live calls
*** trainors..at iinform pa nila *** agent na "hey,ur next to be monitored" eto *** make or break
time mo..sa amex me napunta...tpos d daw nila pwede me itransfer sa ibang account..nadala ako sa systema
nila..natakot 2loy me sa ibang call centers na sunod na pinasukan ko dahil bka ganun din ***..fortunately
** me sa RMH..at mas naging confident na ko afterwards kasi RMH had helped me alot esp.sa communication
skills...I can speak w/ an AMerican accent now at maganda benefits dito...kaya kung ako sa inyo..**
nlang kayo...we accept undergrads at maganda ang benefits here..

So sad naman about your experience with C3. Ako naman nagapply 2 weeks ago sa RMH through their job fair kaso hindi na nila ako tinawagan kung papasok pa ako sa final interview o hindi na, so it would've been safe to assume na hindi ako pumasa. So I tried my luck in C3 and kahit na malayo to sa amin I'm willing to take the risk. Kung hindi pa ako nagaaply sa RMH I'm willing to take your recommendation, or if OK lang pwede pa bang i-followup yung application ko dun? Hmmmm...

[coldsiren]

i was a pioneer of the cubed...and by the way, it's c-cubed, not c-cube. i left last january...been there for 2 1/2 years... in fairness, iv'e gained a lot of friends there and i've managed to get a clear grasp of how it is to work in a call center. this was my first job and medyo traumatic ang experience coz of company politics although alam naman nating lahat na every company has these things. it's a good job if you're the type of person who can do an all nighter, patient and you keep your mouth shut most of the time. it doesn't mean they don't listen to you...they just don't listen too well that's why a lot of people leave the company, even the good ones. rampant dito ang "palakasan" and kaibigan system (i've been a victim many times over) they could deny it all they want but i still hold to what i've experienced...compensation wise, not too competitive, unlike convergys or west... yung ibinalita nilang ibenenta ng BENPRES ang c-cubed sa indian company, we really don't believe that crap... besides ABSCBN, c-cubed is the only other lopez owned company raking profit for BENPRES...who in his right mind would give up a company na kumikita ng malaki? when they were starting, c-cubed merged with source 1, a geogeson holdings company from new jersey, to make it source 1 asia. they even sent the brother of the owner of source, nathan shapiro, to run the operations. at first everything was okay. pero nung lumaon, lumabas din ang mga problems nila. the lopez side of the company kasi wanted to pirate good call center people from etelecare and other old call centers to run the show. source 1 naman, wanted to hire internally for team leaders and operations people. mejo lumala yung gap nung kasi andyan yung politika, et al. eh hindi sanay ang mga kano sa ganung work ethic ng mga pinoys, so they bailed out. ang ginawa nila, they pay the rent for the place, pero they don't share accounts anymore. kumbaga, iisang bubong pero ang kay pedro kay pedro, kay juan, kay juan...kung pabagsak na ang c-cubed, i hope not. madami pa akong mga friends working there eh, at least for their sakes eh masalba yung company... kaya lang medyo tagilid sha talaga kasi kahit si nathan, left to head another call center. what does that tell you about a company? well, di naman tlaga fault ng c-cubed why nathan left kasi i think it was an internal arrangement between him and his brother, dave. kung sila nathan siguro ang nagpatakbo ng c-cubed the whole time, ang ganda sguro nung company and i shouldn't have left it. i hope this enlightens people na nag-aaply sa c-cubed. you could try pa rin but don't get your hopes up too much. baka mapunta kayo sa account na anadun ang POWERPUFF GIRLS...guguho ang mga pangarap nyo to move forward :)

hi, just like you i used to work there. nabutan pa kita dun kasi last quarter ng 2002 ako nag-umpisa dun. okay naman yung training ko except for the product specific. magulo kasi yung trainor at wala naman yung equipment na itrotouble shot nung training kaya nahirapan ako for tech support. besides, i originally signed a contract w/ them for another account, tapos bigla nung training ay nilipat kami ng batch ko for tech support lahat.
feeling ko maganda naman sa c-cubed nung time ko. kasi pag ikukumpara ko yung facilities na may sleeping area at shower room okay na sila. kasi yung ibang call centers wala nun.
pero nagresign pa din ako after 4months kasi parang wala na yata akong day off. yung tl ko kasi gf yung isang teammate ko na laging nakikipagpalit ng schedule, tapos forced overtime pa palagi kasi closer ako. pero ang hindi ko makakalimitan ay nung hindi ako pinag log out kahit na masakit na yung lalamuman ko kasasalita! imagine, they allowed everybody to log-out except me kahit na may pila pa ng calls. i felt that it was unfair cause i was already having a difficult time talking and i was really tired kasi sobrang OT na yun.
curious lang ako, sino kaya yung powerpuff girls dun. :)

[iyah-kin]

the politics in this company really sucks ..

but the trainings were superb ..

yun nga *** .. pagdating sa floor .. kahit na you are doing well .. kung kups *** **** *** TL mo .. kawawa ka ..

binagsak ba naman ako sa certification .. ehehe .. pero ayus *** .. at least walang bond ..

[charistar]

the politics in this company really sucks ..

but the trainings were superb ..

yun nga *** .. pagdating sa floor .. kahit na you are doing well .. kung kups *** **** *** TL mo .. kawawa ka ..

binagsak ba naman ako sa certification .. ehehe .. pero ayus *** .. at least walang bond ..

iyah-kin, what do u mean by "walang bond?" wala na silang 1-year bond? Actually, yun lang yung nka-turn-off sa'kin, 'yung you have to pay the training fee if you won't be able to stay, for at least a year. :(

Guys, is this true? I mean meron na ba sa inyo nka-experience magbayad nung fee because you weren't able to stay for one year? :confused:

tnx. :)

[iyah-kin]

iyah-kin, what do u mean by "walang bond?" wala na silang 1-year bond? Actually, yun lang yung nka-turn-off sa'kin, 'yung you have to pay the training fee if you won't be able to stay, for at least a year. :(

Guys, is this true? I mean meron na ba sa inyo nka-experience magbayad nung fee because you weren't able to stay for one year? :confused:

tnx. :)

charistar , failed training kasi eh .. compliance issue .. ahihih .. kaya i dont need to pay for the bond .. but for my co-agents .. tinatawagan talaga ng c-cubed for them to settle the bond .. pero ayun .. pinagtataguan nila..

[girl_in_pink]

ano benefits ng RMH??
actually,my first call center experience is from c3..di ko type the the way that they do their eligibilty process(*** bago ka mag ojt..)unfair kc sa mga
trainees na qualified naman pero bumagsak sa call simulation dahil knakabahan dahil nkikinig ng live calls
*** trainors..at iinform pa nila *** agent na "hey,ur next to be monitored" eto *** make or break
time mo..sa amex me napunta...tpos d daw nila pwede me itransfer sa ibang account..nadala ako sa systema
nila..natakot 2loy me sa ibang call centers na sunod na pinasukan ko dahil bka ganun din ***..fortunately
** me sa RMH..at mas naging confident na ko afterwards kasi RMH had helped me alot esp.sa communication
skills...I can speak w/ an AMerican accent now at maganda benefits dito...kaya kung ako sa inyo..**
nlang kayo...we accept undergrads at maganda ang benefits here..

[coldsiren]

iyah-kin, what do u mean by "walang bond?" wala na silang 1-year bond? Actually, yun lang yung nka-turn-off sa'kin, 'yung you have to pay the training fee if you won't be able to stay, for at least a year. :(

Guys, is this true? I mean meron na ba sa inyo nka-experience magbayad nung fee because you weren't able to stay for one year? :confused:

tnx. :)

may bond na 30000 nung time ko, i resigned and did not pay for the bond. i presented to them a medical certificate that i'm not fit to work. hayun, tinanggap naman ng company doctor. although muka syang skeptical abt getting my medical certificate. nagtanung pa nga sya kung saan ko nakuha yun. hinuhuli nya ako kung fake yung certificate ko. tinanong nya ako kung sa UP-diliman infirmary galing yung med cert ko, kasi galing sa UP-PGH yung binigay ko sa kanya. hayun feeling ko sinusubukan nya kung magkakamali ako sa mga sagot ko. authentic yung med cert ko at alam ko naman yung difference ng up-pgh at up infirmary.
pero alam ko talaga yung ibang nag-awol hinahabol talaga ng c-cube dahil sa bond.

[charistar]

may bond na 30000 nung time ko, i resigned and did not pay for the bond. i presented to them a medical certificate that i'm not fit to work. hayun, tinanggap naman ng company doctor. although muka syang skeptical abt getting my medical certificate. nagtanung pa nga sya kung saan ko nakuha yun. hinuhuli nya ako kung fake yung certificate ko. tinanong nya ako kung sa UP-diliman infirmary galing yung med cert ko, kasi galing sa UP-PGH yung binigay ko sa kanya. hayun feeling ko sinusubukan nya kung magkakamali ako sa mga sagot ko. authentic yung med cert ko at alam ko naman yung difference ng up-pgh at up infirmary.
pero alam ko talaga yung ibang nag-awol hinahabol talaga ng c-cube dahil sa bond.

thanks for the reply! do u think the P30,000 training fee is really worth it? ;)

[iyah-kin]

may bond na 30000 nung time ko, i resigned and did not pay for the bond. i presented to them a medical certificate that i'm not fit to work. hayun, tinanggap naman ng company doctor. although muka syang skeptical abt getting my medical certificate. nagtanung pa nga sya kung saan ko nakuha yun. hinuhuli nya ako kung fake yung certificate ko. tinanong nya ako kung sa UP-diliman infirmary galing yung med cert ko, kasi galing sa UP-PGH yung binigay ko sa kanya. hayun feeling ko sinusubukan nya kung magkakamali ako sa mga sagot ko. authentic yung med cert ko at alam ko naman yung difference ng up-pgh at up infirmary.
pero alam ko talaga yung ibang nag-awol hinahabol talaga ng c-cube dahil sa bond.


nung time ko rin 30,000 *** bond ..

coldsiren is right .. talagang nghahabol *** c3 sa mga ng-awol because of the bond

[coldsiren]

is the 30,000 bond worth it? it was worth it because i was able to improve my speech and grammar, customer service skills etc.
but that bond would have been cheaper if the trainors for the speech and grammar, american culture and geography were in house trainors. during my time, they were consultants.
btw, i was not asked to pay for the bond. i did ot go on awol, i resigned before i was certified due to health reasons.

[Choy_1979]

Yes, hiring ang C-Cubed ngayon. They accept undergraduates for their accounts. And OK lang din ang walk-in, for as long as you have to be there by 9 am.

Recruitment process (I'm speaking by experience, what I have undergone since last week)

1. Phone interview 9especially if you're a referral of a C3 employee, but it took me 2 weeks from the time I passed my resume' to my friend there to that call last week)
2. Second interview
3. Computer-based exams (listening, typing and listening+typing)
4. Paper exams (Culture fair, comprehension and grammar)
5. Role-play/simulation
6. Medical exam
7. Contract signing

I'm just waiting for the contract signing kasi kanina lang ako nagpa-medical. kakaiba dito kasi nauna pa ang medical exam since in most CCs, the medical exams usually happen after contract signing.

You can visit C3 at #1 E-Commerce Avenue, Eastwood City Cyberpark, Libis, QC. Pagbaba mo sa Citibank (along E. Rodriguez Jr. Avenue) lalakarin lang yan and makikita mo yung signboard na C3 na matatanaw mo kahit na nasa me IBM Plaza ka pa lang.

Hope this helped.


Hi, I just would like to know if ito pa rin ang sinusunod nilang paraan para sa pagtanggap ng mga applicants? Un lang po...maraming maraming salamat!!!

[SerialKiller#69]

yup, 30k pa rin ang bond. that's what we were oriented with bago mag-take ng exams which I really appreciated para at least, may overview. meron ding lock-in period of 1 yr. i'm not sure if that's the correct term. basta, bawal daw pumasok sa ibang callcenters within a year after your resignation.

and sabi sakin during my phone interview, may HOLDING FEE daw para sa mga expenses sa papers for examinations. kaya, with those facts in mind, di na ako tumuloy. i withdrew my application. di ko rin gusto yung location (masyadong malayo) at yung mismong production area (sorry talaga, pero based on what i saw, parang pabrika).

[msproblematique]

geeezzzz!!! di ko kayang mag30 wpm!!! di nako babalik for that!!

sensya na ha...

ok lang yun di ba?

medyo alabang pako nakitira eh...

[Cougar]

di ko rin gusto yung location (masyadong malayo) at yung mismong production area (sorry talaga, pero based on what i saw, parang pabrika). BWAHAHAHA! 1 and a half floors lang kasi ang c-cubed. actually, kung titingnan mo ang CCUBE sa labas, para siyang DAY CARE CENTER!!! :lol:

ok naman c-cube, bad trip lang talaga bond. kaya kong first time mong apply sa call center and you just want to try it, i suggest you apply to a diff call centre. maganda training. medyo panget lang nga HR kasi medy mali mali ang sweldo. :no:

[Choy_1979]

Hmm nanlamig ata ito hehehe wala lang, I just finished my application process pero nalugmok talaga ako sa Bond, hanggang ngayon pinag-iisipan ko pa kung itutuloy ko o ndi. Nweys Ambergris walang bond hehehe pati teletech. Now Im with teletech nice pay, saya saya pa..hehehe.

[Choy_1979]

[QUOTE=Choy_1979]Hmm nanlamig ata ito hehehe wala lang, I just finished my application process pero nalugmok talaga ako sa Bond, hanggang ngayon pinag-iisipan ko pa kung itutuloy ko o ndi. Nweys Ambergris walang bond hehehe pati teletech. Ayon sa mga naririnig ko

[jorge2005]

[QUOTE=Choy_1979]Hmm nanlamig ata ito hehehe wala lang, I just finished my application process pero nalugmok talaga ako sa Bond, hanggang ngayon pinag-iisipan ko pa kung itutuloy ko o ndi. Nweys Ambergris walang bond hehehe pati teletech. Ayon sa mga naririnig ko

the training bond iss to prevent "hired" agents from moving to other centers, hence the coined NCC - Non Compete Clause that only peoplesupport follows.

[mitch20_1104]

im a Senior QA in one of the tech accounts ** sa c3.. been working here for 4 yrs and 5 mos. tagal na putcha! :) ndi naman ako siguro tatagal dito kung ndi ako masaya. ok mga pipol dito. yun nga lang, marami tlagang pulitika... well, lahat naman ng companies meron nun. during my time, c3 pa name ng company. tapos bnili, naging Source1. Then binili na naman... this time, bumbay na ang humahawak sa min, now we are called HTMT.

[jorge2005]

im a Senior QA in one of the tech accounts ** sa c3.. been working here for 4 yrs and 5 mos. tagal na putcha! :) ndi naman ako siguro tatagal dito kung ndi ako masaya. ok mga pipol dito. yun nga lang, marami tlagang pulitika... well, lahat naman ng companies meron nun. during my time, c3 pa name ng company. tapos bnili, naging Source1. Then binili na naman... this time, bumbay na ang humahawak sa min, now we are called HTMT.

Mich20_1104: from what tech account are you?
maybe i know you or your sup. =)

[jorge2005]

up up up!!!

[mitch20_1104]

Mich20_1104: from what tech account are you?
maybe i know you or your sup. =)


SONY Electronics !!!Ü ***? are you also from c3? what account? :)

[jorge2005]

SONY Electronics !!!Ü ***? are you also from c3? what account? :)

I'm from C3 also...
Team Ryder
I know PJ-SM, Chris - SM, Art - TQM and Irene "wheels" - OM
What's your position with Sony?
What cluster ka?

[mitch20_1104]

I'm from C3 also...
Team Ryder
I know PJ-SM, Chris - SM, Art - TQM and Irene "wheels" - OM
What's your position with Sony?
What cluster ka?


Really?! im one of the senior quality analysts sa sony.. u? TL/SM ka sa ryder? :)

[jorge2005]

Really?! im one of the senior quality analysts sa sony.. u? TL/SM ka sa ryder? :)

SM-OIC - TL po ako sa Ryder.
What time shift mo?
Girl ka ba or boy?
Kilala mo ba si Jegs?
hehehe...

[mitch20_1104]

SM-OIC - TL po ako sa Ryder.
What time shift mo?
Girl ka ba or boy?
Kilala mo ba si Jegs?
hehehe...


BWHAHAHAHA!!! jegs? *** ba yan??????? :rotflmao:

[jorge2005]

BWHAHAHAHA!!! jegs? *** ba yan??????? :rotflmao:

hindi po
hindi ako si jegs.

[mitch20_1104]

hindi po
hindi ako si jegs.

huh?! so who are you? how come you know the managers of Sony account? PM me na lang. thanks! :D

[jorge2005]

pm'ed you na po.

[gypsyblue]

I'm also from C3, and I have also tendered my resignation. I have a lot of friends who are now from other call centers, like West, Convergys, Infonxx, Sykes, Etel, Sitel, Eperformax, RMH, ICT. They're all around. If there's one thing that we cubists are proud of, its the training that we get and the fun that we had, parang isang community. Pag nag apply ka sa ibang call center, and you tell them you came from C3, they know that you're really good, and they would offer you better options. Malala lang talaga ang politika, at mababa ang sweldo compared to others. Ako, I'm leaving because I want to fulfill my dreams. I'm done with talking back to those nasty americans, di ako nag aral para sigawan lang mg mga taong nagmamarunong, noh! Besides, nakakasuka na ang bata bata system at beer buddy sessions, especially kung hindi ka kainuman nila, wala kang mararating!

[moonster]

hi good day! what accounts meron ang C3 na meron day shift or shift anytime betw. 7am-12mn.?

do u have any idea if they have vacancies for team leads? tnx!

[jorge2005]

hi good day! what accounts meron ang C3 na meron day shift or shift anytime betw. 7am-12mn.?

do u have any idea if they have vacancies for team leads? tnx!


c3 has a lot of accounts...
meron financial, tech, cust svc, email support, logistics & transportation
yes, we are hiring TL's

[EVIL CLOWN]

SM-OIC - TL po ako sa Ryder.
What time shift mo?
Girl ka ba or boy?
Kilala mo ba si Jegs?
hehehe...


Tsk tsk lakas talaga ng appeal ni totoy "jegs" mola

[moonster]

jorge, 1day processing lang ba kayo or as ive heard, it takes 2weeks?!

can anybdy tell me how much salary ng TL sa c3? paki pm naman po ako regarding compensation and benefits. i wld really appreciate it. thanks! :)

[jorge2005]

jorge, 1day processing lang ba kayo or as ive heard, it takes 2weeks?!

can anybdy tell me how much salary ng TL sa c3? paki pm naman po ako regarding compensation and benefits. i wld really appreciate it. thanks! :)


it might take time to process applicants for the TL position but we do have 1 day processing for AGENT positions. TL paygrade is commensurate to experience =) (yun lang masasabi ko po, and may 14th month po kami and other perks of the job!)

BTW, we have transferred to our new home which is in E.Rodriguez ave.!
Much Bigger and Better!

[TravelBug]

Sa ganda ng benefits sa C3, sa tingin ko di na ako makakalipat sa ibang call centers. :D

[jorge2005]

Sa ganda ng benefits sa C3, sa tingin ko di na ako makakalipat sa ibang call centers. :D


taga c3 po ba ikaw?
anong acct po?

[TravelBug]

taga c3 po ba ikaw?
anong acct po?
Yup, but I'm not from any particular account. Let's just say I am from all accounts. ;)

[moonster]

pakibulong naman sakin ano accounts sa C3 may day shifts talaga. kindly pm me pls. id really appreciate it :)

[jorge2005]

Yup, but I'm not from any particular account. Let's just say I am from all accounts. ;)


really? Then that puts you either in HR, Recruitment, Admin or SSD...
Which is it?

[ice_witch82]

pakibulong naman sakin ano accounts sa C3 may day shifts talaga. kindly pm me pls. id really appreciate it :)

Astig din pala dito ah...Hi! Im new to PEx and this forum as well...
Neway...some accounts in C3 have day shifts, I can give you a name but then again, may training process pa - and the training schedule shifts sometimes. :)

[TravelBug]

really? Then that puts you either in HR, Recruitment, Admin or SSD...
Which is it?
Umm, try again hehe.

[Gr@ym@tter]

for QA specialist, magkano kaya yung rate? I'm really interested to know the basepay...and benefits lalo na. Please PM me...Thank You!

[freak_ako]

BTW, we have transferred to our new home which is in E.Rodriguez ave.!
Much Bigger and Better!


Bigger i guess.. better? sino niloko mo? :rotflmao: wala na ngang laman yang building na yan eh.. diba sunod-sunod natanggal mga accounts? wala nang Sony, wala nang JVC, wala ng Compucredit, wala nang Prudential.. pati mga tao nagsi-alisan kasi sa bulok na patakaran. Walang room for improvement kasi mapulitika ang mga nasa posisyon. You really need to be a suck-up to get a position in this company (it's actually known as HTMT now). If you would be able to check, by batches nagsisialisan mga tao dyan. They say they take care of their employees, yeah right!:rolleyes: Saka ka lang bibigyan ng raise pag nagpapass ka na ng resignation letter. Tapos sasabihin nila meron silang Improvement Plan? :rotflmao:

For those after the benefits.. try other call centers,basic lang naman ang mga benefits na inoofer ng company so malamang ganun din makukuha nyo. You'll get better base pay pa. The actual base pay is 11k for training until you get certified tapos *** pay sa certified agent is 14k.. tinaasan na ata ng konti dahil nagsipagresign ang mga tao. Basically that's it, 14k ka till kingdom come. Unless.. magaling kang sumipsip.. hehehe:rotflmao:

[pinoynetwit]

12k daw mula 11k until certification..... ahihihihihihihihihihihihi

[freak_ako]

12k daw mula 11k until certification..... ahihihihihihihihihihihihi

talaga? napakabait naman nila:lol:

Nga pala I just read the start of the thread.. meron ang mention ng ibang accounts.. wala na rin ang mga yun (FCP, Chevron) na pull out *** mga accounts even before the move to the new site. These accounts used to have 100+ agents, kaya nung nagpull-out mga cliente di alam mung saan i lilipat ang mga agents.. kung saan-saan dinala, yung iba tuluyan nang nagresign kasi nga wala naman accounts tska nagkakandaloko-loko na yung company. I heard they're trying to get new accounts now.. pero siguro hanggang meron pa ring pulitiko :rolleyes: sa companyang iyon eh mahirap ibalik ang sigla ng companya.

[blututan]

I just heard na kaya daw nag-pullout yung mga clients ng C3 kasi ayaw nilang makipag-business sa mga taga-India. Kinalabasan, yung mga sweldo tsaka mga benefits ng mga agents, qa, trainers, team leads, managers nagiging HULUGAN! Haha!

Pero yung mga loyal sa C3, ok lang daw kasi may ibang 'tangible' benefits daw sila. Like yung free payong kada bertdey, free kulambo sa mga walang kuryente at free DVD every week. Haha!

[blututan]

Just to note, yung mga nakakakilala dun sa dating CEO ng C3, it's good to know na meron na syang binuong call center sa Eastwood. i don't remember the name of the center pero it's sounds like pang-perya yung dating. Parang yung name e mas bagay maging name ng karnabal.

No offense... Wala lang.

[bluethehero]

does Ccube accept part-timers and allow applicants to choose convenient schedules? nag-aaral pa kasi ako at kelangan extra income. please pm me if ever the company needs part-timers

[blututan]

does Ccube accept part-timers and allow applicants to choose convenient schedules? nag-aaral pa kasi ako at kelangan extra income. please pm me if ever the company needs part-timers

Nope. I don't even know of any call center that accepts such... :bop: I used to work there and I did ask. My studies have to adjust not them adjusting to you.

[freak_ako]

I just heard na kaya daw nag-pullout yung mga clients ng C3 kasi ayaw nilang makipag-business sa mga taga-India. Kinalabasan, yung mga sweldo tsaka mga benefits ng mga agents, qa, trainers, team leads, managers nagiging HULUGAN! Haha!

Pero yung mga loyal sa C3, ok lang daw kasi may ibang 'tangible' benefits daw sila. Like yung free payong kada bertdey, free kulambo sa mga walang kuryente at free DVD every week. Haha!

nasira kaagad yung payong ko after 2 months and 3 ulan. :rotflmao: :bop: :rotflmao:

[aieeo]

i wonder if 'dexter ansay' is still employed..

[3rd_week]

Bigger i guess.. better? sino niloko mo? wala na ngang laman yang building na yan eh.. diba sunod-sunod natanggal mga accounts? wala nang Sony, wala nang JVC, wala ng Compucredit, wala nang Prudential.. pati mga tao nagsi-alisan kasi sa bulok na patakaran. Walang room for improvement kasi mapulitika ang mga nasa posisyon. You really need to be a suck-up to get a position in this company (it's actually known as HTMT now). If you would be able to check, by batches nagsisialisan mga tao dyan. They say they take care of their employees, yeah right!:rolleyes: Saka ka lang bibigyan ng raise pag nagpapass ka na ng resignation letter. Tapos sasabihin nila meron silang Improvement Plan?

For those after the benefits.. try other call centers,basic lang naman ang mga benefits na inoofer ng company so malamang ganun din makukuha nyo. You'll get better base pay pa. The actual base pay is 11k for training until you get certified tapos *** pay sa certified agent is 14k.. tinaasan na ata ng konti dahil nagsipagresign ang mga tao. Basically that's it, 14k ka till kingdom come. Unless.. magaling kang sumipsip.. hehehe


HAHAHAHAHA!!! :lol:
sakto! dagdag lang ako..

although ok yung culture ng ccube, pero di ba kaya ka naman nagtrabaho e hindi para mag kaculture na maganda, kaya ka nag trabaho para mag ka pera.. walang kang mauuwing maraming pera kung dito ka nag tratrabaho. ang marami dito issues, pulitika.

bihira dito ang na propromote dahil nga sa sobrang pulitika.. kung gusto mong ma promote kailangan marunong kang humalik sa **** ng boss mo... tiis lang.. pag ikaw naman na promote, **** mo naman ang hahalikan..(capice?)(may alam pa nga akong kwento jan e, yung isang geraloosh naki-apid sa boss makakuha lang ng posistion na kagandahan)

sa mga mahilig palang mag laro ng apoy jan, bagay kayo dito.. uso pakiki-apid, makisawsaw sa nasawsawan, palitan ng jowa, pagtataksil sa mga asawa at feeling asawa at arsonist(meaning mahilig mag laro sa apoy). uso rin pamamangka dito. :noevil:

PERO! ok din naman dito. yung mga people okay talaga. inuman session :cheers:, yosi buddies :blowsmoke:, simple kulitans at kalokohan... mababait din naman sila... wag ka lang papauto.. pwede once, pero wag lang sosobra sa isa.. hahaha..

marami akong naging friends jan... and guess what? wala na sila sa ccube ngayon!!! astig noh.. umalis ako? bakit? di ko na kinaya eh... tiniis ko yung opisinang yan ng 1 1/2 taon! at nagising na lang ako na sabi ko ayaw ko na sa kanila!

hiring sila! lagi naman e ...hahaha
benefits? ano yun? nakakain ba yun?
hahahaha

if your going to start to be a callboy o callgirl i mean pumasok sa call center industry/career this is the place... just dont stay long... magaling and training dito (walang halong sarcasm yan) as in ok talaga (during my time ha... ewan ko na alng ngayon.. but think twice..

...sorry honest lang ako...

:dance:
:cow:

[Kourant]

pulitika? hindi naman siguro... ako i got promoted just by dong what i'm supposed to do... ang ibang tao kasi mashadong malalaki ang ego, pag na promote ang kalaban iisipin pulitika agad, hindi na inisip kung ano pa ang kulang sa kanya. pero who knows, baka nga may pulitika.. sa ibang accounts siguro...

[Kourant]

Anyone there would like to try a call center job?

Hinduja TMT (formerly known as C-Cube) is in need of the ff:

CSRs for Financial Accounts
Tech Support Reps
CSRs for Medical Insurance (people with medical backgrounds are welcome)
Helpdesk Reps
Inbound Sales Reps (big commissions without the hassle)

Your compensation will be from 14K - 17K
Enjoy the ff. benefits:

- 20K Sign up bonus (will post when the promo will end)
- Quarterly Additional Benefits
- Monthly Bonuses
- Loyalty Program

...and many more


PM me your full name and contact details. I will not contact you directly but our HR dept will. Thanks!

[Kourant]

just to add, baka kasi isipin ng tao e biased ako kasi after how many years nandito pa rin ako. and recipe for success in a call center is always to look within yourself, always anticipate on what you can improve on, kung nag resign ka na agent at nakuha ka na tl sa kabila, well and good... kaya lang madaming biguan dahil hindi nakayanan or natanggal for whatever reason, kaya you also have to make sure na ready ka na for a higher position. pero madami ding mga kolokoy jan na ewan ko ba kung paano na promote wala nang ginawa kundi manigarilyo at chumika simpleng editing lang sa excel and formula generation di magawa, mali maling grammar kung gumawa ng daf at kung mag calls mas naiintindihan pa ang mga galing sa india... matagal ko na rin inisip na mag lipat sa ibang call centers, pero same banana rin ang naririnig ko from friends na lumipat, siguro it's choosing the lesser evil na lang. hirap din kasing mag aadjust ka pa and stuff... i'm still hoping that one day htmt will once again be the contact center of choice of employees and regain its position on the higher echelons within the industry