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Tranquility
Apr 3, 2005, 05:34 PM
may accounts na tumatanggap ng undergrad... sasabihin naman nila sa'yo yun agad. ;)
leftwinger
Apr 3, 2005, 06:26 PM
oist naia, tranquility... kelan start nung 9 hour trip natin? ano na start ng work hours every shift?
lagi na akong invisible sa office eh. :D
badasschick
Apr 4, 2005, 12:00 AM
Does it make a difference in terms of salary if an agent has at least one-year call center experience already?
naia
Apr 4, 2005, 10:39 AM
oist naia, tranquility... kelan start nung 9 hour trip natin? ano na start ng work hours every shift?
lagi na akong invisible sa office eh. :D
d ko po alam yan? may namimis ata ako *paw*
figureskater
Apr 6, 2005, 06:28 PM
Mag-aaply na ako dito bukas: TSR for Emerson's Rosemount DP Flow.
Excited na ko. Nag self-study na nga ako nga mga products nila.
Mabagal ba ang HR ng Sykes? Sana hire nila ako within this week...
Baka mauhahan sila ng ibang inaplayan ko! :)
Magsisimula na ako nag-memorize ng mga US states and capitals...
PM ninyo naman ako ng basic pay range dito? Please? :)
sleepyhead
Apr 8, 2005, 02:38 PM
tanggap na daw ako. hintayin ko na lang daw yun tawag for job offer within the day, pero inask ako kung ok lang na isa pa daw interview. bat ganun? parang ang weird.
BeePeeOOO
Apr 9, 2005, 10:36 AM
Kagabi nakita ko yung mga taga-MCI na CSRs ng Sykes. Gusto ko ngang tanungin...malakas ba commissions niyo...heheheh.
Talagang ganyan sa Sykes bubusisiin ka ng todo ng Operations manager kaya may interview uli.
Maganda ang balita ko ukol sa Kodak account ng Sykes....hmmmm...interesting account.
MEM2
Apr 9, 2005, 05:25 PM
Is it true na magkakaroon na ng IP RELAY PROGRAM sa Sykes?
yammy
Apr 9, 2005, 11:27 PM
eyyy just wanna ask if the exams for microsoft accounts are rili difficult?!? i mean exams after training....scarrryyyyy kz! tnx!!
figureskater
Apr 10, 2005, 08:26 PM
For client interview na ako sa Emerson! Sana di naman umabot two weeks ang paghihintay ko. In the meantime, I have a lot of studying to do. :)
-- future TSE :D --
figureskater
Apr 10, 2005, 09:57 PM
--> future TSE :D
syempre, kasama ng maraming maraming maraming panalangin!!
sleepyhead
Apr 11, 2005, 12:04 AM
figureskater phone interview din yan? aling division ka ng Emerson?
sabi ng HR-POC ng Emerson sakin, ok na daw ako. hintayin ko lang daw JO. pero kng pwede daw ba na phone interview ulit ako with the client. eh may dinner thing kami nun. phone patch na lang daw! kaya ako ang tinawagan nila! hehe!
pero.. pasado naman na ko nun dba? kung sinabi nia na hintayin ko *** daw ang job offer..?
figureskater
Apr 12, 2005, 07:01 PM
Yeah, phone interview.
I am soooo nervous. One minute I'm like, "Hurry up and call me, I want to start working!" and the next minute I'm like, "Don't call, don't call! I need to study and review some more!" I am never without my notes now!
Since the client is at the US, malamang tatawagan ako sa gitna ng gabi, so kailangan mag-aral ng mabuti para kahit tutulog-tulog ako alam ko yung isasagot ko. :D
Haaay. Mataas kaya sweldo sa Sykes? Kakainggit yung mga nasa Macromedia, mataas daw dun... sa Emerson kaya?
sleepyhead, pasado ka na nun. sabi nila eh.
malay mo, ni-consider ka nila for another position na mas maganda :D
-- future TSE (please, God, please?)--
sleepyhead
Apr 13, 2005, 11:23 AM
tanggap na nga ako! hehe! mali pa yun date sa contract! march 28 daw? LOL sbi sa contract, customer portal technical support and trainer na ko for emerson! :lol:
yun mga phone interviews ko around 9pm lagi. pareparehas lang ata ang basic and meal allowance eh. depende lang kung may hazard pay and nite diff ka. good luck figureskater! kaya mo yan! :D
b3ar_eac8
Apr 13, 2005, 12:31 PM
Meron ba bond here?I'm interested to apply.
From dakota ka dati right???
b3ar_eac8
Apr 13, 2005, 12:38 PM
looking for prudential agents na under training pa... yung nag start ng march 14...
BAtch ko yun kaso wala na ko huhuhu :depressed:
BASTA I SHALL RETURN!!!! *paw*
Kait
Apr 13, 2005, 01:16 PM
*** po may feedback sa KMART account ng sykes??
MEM2
Apr 13, 2005, 06:30 PM
musta ip relay program sa sykes? any news?
BeePeeOOO
Apr 15, 2005, 02:21 PM
MEM2,
Pagkakaalam ko nag-expand ang MCI account ng Sykes. Nag-double o triple daw ang staff. Nakikita ko ang mga taga-MCI during my 4AM "lunch" behind the Robinson's Tower building.
MEM2
Apr 15, 2005, 06:39 PM
MEM2,
Pagkakaalam ko nag-expand ang MCI account ng Sykes. Nag-double o triple daw ang staff. Nakikita ko ang mga taga-MCI during my 4AM "lunch" behind the Robinson's Tower building.
Hmm mukhang totoo nga na magkakaroon na ng IP RELAY sa Sykes. Currently kasi, only ePerformax lang ang may MCI IP Relay Program. Paki post post lang kayo dito pag may balita ok? thx :)
By the way, saan ba located ang Robinsons Tower Building? address pls. thx
sleepyhead
Apr 15, 2005, 10:40 PM
mahirap ba sa climate tech. ng emerson?
BeePeeOOO
Apr 16, 2005, 02:14 AM
MEM2:
It's JG Summit Center at Ayala Avenue.
sweetyjoy
Apr 16, 2005, 10:22 AM
hi sleepyhead! grbe dun k *** if ever sa division namin!climate tech din me! sa ventilation nmn customer service ako!san kang division?bsta pg climate tech ka mgkafloor tyo!ayos mga tao dun!as in super saya! :)
figureskater
Apr 16, 2005, 09:11 PM
^ Inggit naman ako.... anong floor ba kayo?
Naiinip na ako sa Sykes. Ang tagal nila. Daming interview!
Apply ako sa iba sa Lunes.
Hehehe. Gusto ko nanag sumweldo sa April 30! :D
sleepyhead
Apr 17, 2005, 12:09 AM
balita ko nga masaya dun eh! di ko pa alam kung san division ako! i start on the 25th. grabe na-excite naman ako! :D di naman toxic yun account?
sweetyjoy
Apr 17, 2005, 12:27 AM
sleepyhead pmrma k n b ng job offer?nsa contract mo nmn *** kng anung division k ng emerson mppnta..sa 41st kme!bsta c you n ***!if ever after 2 weeks p tyo mgkikita kc may neo training ka pa!gudluck :eyecrazy:
sleepyhead
Apr 17, 2005, 12:43 AM
1month din ang training dba? hehe! copeland pala ko. shempre tiningnan ko yun contract! copeland retail? bat ganun, tech support and trainer ang nakalagay. ganun ****? kinakabahan ako parang ang toxic!
purple_witch
Apr 17, 2005, 10:17 PM
i think i got an offer from Sykes...hinde naman ako nag-apply...heehee! ok naman ba mga non-agents diyan?
baliwako1218
Apr 20, 2005, 07:00 PM
ATTENTION: SYKES PIPOL WORKING ON EMERSON ACCOUNT[U
HI!!!!!
I am planning to apply as CRS for Emerson....Can someone from people who are already in this account of Sykes give me information/background on the responsibilites/tasks ahead of me if ever I got accepted for this job( Aside of course from what are stated in the ads)?.....
What are possible skeds of work for this account?
I find jitters when asked in the interview on what do I know about the CSR position for Emerson?What should I demonstrate in the interview to be able to get the interviewer's nod that I can the handle the job as a CSR for Emerson?
What do I expect as a compensation for entry level CSR with no prior call center experience?.......
Thanks in advance for replying to this post......
MEM2
Apr 20, 2005, 07:58 PM
MEM2,
Pagkakaalam ko nag-expand ang MCI account ng Sykes. Nag-double o triple daw ang staff. Nakikita ko ang mga taga-MCI during my 4AM "lunch" behind the Robinson's Tower building.
hey nag pull out ba ang MCI accout sa Sykes?
BeePeeOOO
Apr 20, 2005, 11:35 PM
MEM2:
Dati po nag-retrench pero nag expand uli. Sayang hindi ako nag-apply nung nag-expand. buhuhuhuhuhu hikbi sniff...
sleepyhead
Apr 21, 2005, 12:16 AM
emerson.. phone interview lagi eh.. with the client. usually gabi, kse umaga sa kanila. binigyan kme nun ng handout to study, parang background ng account. ewan ko kung pareparehas sa mga division ng emerson.
bigbadwolf_pig
Apr 21, 2005, 05:47 AM
Start nako training for a tech account na located sa Sykes K-Pointe
excited nako....bagong account...hehe :D
james richard
Apr 21, 2005, 07:57 AM
i was formerly form SYkes under MCI account, i got better net pay.... if i have a chance to wrok again sa Cal center... maganda bumalik sa sykes.. nice ppl, nice benefits.... nice environment.... wala kang ma co complain... BOW
BeePeeOOO
Apr 21, 2005, 09:38 AM
Tumpak James Richard! They even have an e-mail support account with upselling for the MCI account. Batch 1 started around November. Sulit ang almost 3 months training sa MCI account. If you want to get back into that account James Richard, I suggest you contact one of your batchmates still in the account. They do have an employee referral program for the MCI account[I even saw the resume drop box and a memo on how to recruit people for that account addressed to MCI staff]. Ibalita mo na lang dito for any news. Employee referral program is a win-win situation for the company and staff. Kumita na ang staff, nakakuha pa ng dedicated and experienced recruit for the account. The recruit under an employe referral program is also briefed on the rigors and idiosyncracies of the account that a recruitment staff might not know and might find to be too tedious to explain .
cuteflirt_4sale
Apr 21, 2005, 04:51 PM
so the mci account of sykes is still up and running?
BeePeeOOO
Apr 22, 2005, 08:09 AM
MCI account at sykes has always been there. downsized then expanded again. Does not involve directory assistance and IP relay. Buhuhuhuhu... sniff...sayang hindi ako nakasakay nung nag-hire uli. Kamusta sa inyong mga MCI sa JG summit Center.
May libreng ice tea at donut pa sa pantry.
Mas gusto ko pa naman ang MCI kaysa Sprint-PCS.
naia
Apr 22, 2005, 01:38 PM
balita ko may outing daw ang mga taga mci? palawan daw...number !1 daw ata eh, galing! congrats~!
MC21
Apr 22, 2005, 04:29 PM
Is there any available positions for level 2 tech networking devices?
BeePeeOOO
Apr 22, 2005, 10:55 PM
NAIA,
Dati Puerto Galera trip ang premyo sa top team within the account.
Malas ko talaga, pinasak kasi ako sa financial account e naghahanap ako ng inbound selling plus customer support nung nag-apply ako last year. Hindi alam ng recruitment na nakausap ko ukol sa ganong account. Yun pala nung nag-apply ako sa Sykes hiring ang MCI..buhuhuhuhuhu...sniff.
marshall_arts
Apr 23, 2005, 03:27 AM
Welcome me onboard USS Sykes...hehehehe...I'll be starting my training next week and this thread helped me a lot. I really just have to thank everyone who posts here and i just wanna say that the infos came very handy. I appreciate it. Been reading the thread for weeks now and yes, i decided to come out of my shell when i finally got through the recruitment process. This is my first CC job and I'm really looking forward to working at sykes. Newbie infos are very much welcome.
I guess i just need more infos on 1.) A contractual's chances of going regular; 2.) Shifting from CSR to TSR (Yes, I didn't exactly get the position I wanted); 3.) The necessities(what to pack, etc. hehehh...); Well, basically some sort of Frohmmer's guide to working at a CC. hehehe..Ayus, thanks. :eyecrazy:
vavav00m
Apr 23, 2005, 07:22 AM
buhay pa ba MCI sa burgundy?
callcenterdude5
Apr 24, 2005, 10:41 PM
the end is near.... --dead butterflies
buRNinKonfyuSt
Apr 27, 2005, 11:17 AM
sori,,, off-topic...
APARTMENT FOR RENT!!!
NEAR BUENDIA BEL-AIR
OFFICE - RESIDENCE 2 BR 90 SQM
PLS CALL
8444878/8442531 LOOK FOR ANDRING
OR TEXT
09154347295/09223026929/09182174497
THANKS!
cyp
Apr 28, 2005, 01:56 PM
http://www.fujitsu.com/img/PH/cs/sykes-logo.jpg
Real People, Real Solutions...
BeePeeOOO
Apr 28, 2005, 09:51 PM
vavav00m,
A few days ago...nakita ko may naka-MCI jacket sa front pavement ng Burgundy. Meron pang MCI sa Burgundy. sayang hindi ako naka-re-apply dati. Familiar pa naman ako sa scope and dimension ngtrabaho nila buhuhuhuhu.
wannabe_bride
May 3, 2005, 05:01 AM
i was a former employee ng sykes.. emerson yung account ko.. sayang ****.. di karapatdapat yung mga nilagay nila sa am and tl positions.. well thank god they kicked out the am.. yung tl tlgang matigas ang mukha.. in a month 10 absences na sha.. partida si pa sha regular.. tsk tsk... sayang ganda pa naman ng benefits.. ok naman yung mga tao chaka yung job itself.. di ko *** matake yung mga immediate supervisors.. well, pagisipan ko kung babalik pa ko hehe..
dimps_dc
May 3, 2005, 10:25 AM
Hello!
Newbie po ako... I was interviewed a week ago tapos after the interview I was given a referral slip for a pre-employment medical exam, nakalagay din dun na rush. Then sabi nila wait ko na lang daw call ng HR. Pero up to now I still haven't received a call from their HR. Does this mean na pwede na ako magpamedical kahit wala pang call from HR? Does the referral slip also mean pasok na ako sa Sykes kahit wala pang JO?
Please help me or somehow advise me kung panu ang hiring process para at least alam ko kung saan na ako. Or if I should resign na sa current job ko and para makahanap na sila ng kapalit ko kung sakali.
Thanks in advance
Tranquility
May 4, 2005, 01:07 AM
hay lilipat daw kami sa RS... mapapalayo ako. :(
wannabe_bride
May 4, 2005, 02:21 AM
Hello!
Newbie po ako... I was interviewed a week ago tapos after the interview I was given a referral slip for a pre-employment medical exam, nakalagay din dun na rush. Then sabi nila wait ko na lang daw call ng HR. Pero up to now I still haven't received a call from their HR. Does this mean na pwede na ako magpamedical kahit wala pang call from HR? Does the referral slip also mean pasok na ako sa Sykes kahit wala pang JO?
Please help me or somehow advise me kung panu ang hiring process para at least alam ko kung saan na ako. Or if I should resign na sa current job ko and para makahanap na sila ng kapalit ko kung sakali.
Thanks in advance
did u sign the job contract na ba? bka sykes hr was trying to contact u pero di ka nila macontact? try calling sykes hr na *** to be sure.. sont resign muna..
dimps_dc
May 4, 2005, 08:50 AM
did u sign the job contract na ba? bka sykes hr was trying to contact u pero di ka nila macontact? try calling sykes hr na *** to be sure.. sont resign muna..
Haven't signed any contract yet from them coz the one who interviewd me told me to wait for the call from HR. The first time they called me for interview was through my cellphone and since then after the interview, my cellphone was on for 24 hours so they can call me anytime. Kahit nde nakaregister na number sa fonbuk sige lang ng sagot kasi baka sila yun :sunnysmile:
I also asked someone who works there to help me and check what my status is. She told me na sabi sa kanya na busy lang daw ang HR and my file has been endorsed na daw. But what about the medical thing, should I wait for the contract/JO before I take care of it? Or should I go ahead and go through with the pre-employment med exam?
Anyway, 'guess need to concentrate muna sa present work ko then when they call, bahala na si batman :teehee:
Thanks for the reply :)
wannabe_bride
May 5, 2005, 01:21 AM
Haven't signed any contract yet from them coz the one who interviewd me told me to wait for the call from HR. The first time they called me for interview was through my cellphone and since then after the interview, my cellphone was on for 24 hours so they can call me anytime. Kahit nde nakaregister na number sa fonbuk sige lang ng sagot kasi baka sila yun :sunnysmile:
I also asked someone who works there to help me and check what my status is. She told me na sabi sa kanya na busy lang daw ang HR and my file has been endorsed na daw. But what about the medical thing, should I wait for the contract/JO before I take care of it? Or should I go ahead and go through with the pre-employment med exam?
Anyway, 'guess need to concentrate muna sa present work ko then when they call, bahala na si batman :teehee:
Thanks for the reply :)
matagal **** kase tumawag ang HR nila.. nung time ko kase i waited for a solid 2 mos.. bka nga ***** they are busy lang.. cge go ahead with the medical exam.. para at least ready ka na if ever.. tpos wait ka na *** for their call..usually sa cellphone **** sila tumatawag..
tama jan ka muna sa work mo.. tiis ganda ka na muna.. hehe.. wait ka ***.. good luck! :)
dimps_dc
May 5, 2005, 09:10 AM
matagal **** kase tumawag ang HR nila.. nung time ko kase i waited for a solid 2 mos.. bka nga ***** they are busy lang.. cge go ahead with the medical exam.. para at least ready ka na if ever.. tpos wait ka na *** for their call..usually sa cellphone **** sila tumatawag..
tama jan ka muna sa work mo.. tiis ganda ka na muna.. hehe.. wait ka ***.. good luck! :)
Thanks a lot!!! At least now I know na matagal talaga sila magreply. And I wish that when they do call, JO/contract na...
b_9904
May 5, 2005, 02:08 PM
guys,
i need info on the shooting inside sykes ty po :D
themildbrew
May 5, 2005, 07:55 PM
hi! newbie din ako :) ... i was interviewed last tuesday. okay naman ang outcome :) according sa nag-interview sa akin, she'll endorsed daw my application sa emerson. i was advised to wait for another call dahil i have to undergo a series of interviews before i can get the job.
question po :
-- kapag sinabi nila na wait for another call, 'ilang days po usually ang dapat hintayin ng isang applicant to get their call?
-- ano po ang usually ang mga tinatanong nila during (succeeding) interviews?
a friend of mine had a panel interview last tuesday night, according to her, 8 persons daw ang member ng panel. and habang panay ang question sa kanya ng isa, panay din daw ang bulungan ng ibang member ng panel, giving her the impression na mali ang mga sagot niya sa mga pang-beauty contest questions na binibigay sa kanya. ganoon po ba talaga ang panel interview sa sykes?
salamat po :)
ImKatrina
May 5, 2005, 10:03 PM
hi po!!!
kase ganito yun, tinawagan ako ng sykes ngayon sa cel and sa landline. la ko sa bahay kaya kinuha na lang ng mama ko ang number at name nung tumawag. tumawag ako dun sa number sykes nga, pero walang ganung name daw (baka nagkamali mama ko). nung tumawag naman sa cel ko, di ko nasagot kase bat empty ako nun. tatawag pa kaya sila ulit? when kaya? :depressed:
help po!!!
sleepyhead
May 5, 2005, 11:18 PM
themildbrew nangyari saken yan. ndi dahil sa mali yun sagot mo. tandaan mo, minsan walang tama o mali. it's how you say it. sana di ka na rattle, pinagiisipan lang nila kung san division ka pwede *** sila nagbulungan.
leftwinger
May 6, 2005, 04:55 PM
hay lilipat daw kami sa RS... mapapalayo ako. :(
oo nga eh. hassle talaga!!! mas gusto ko pa rin sa dating SMPC. :naughty:
naia
May 6, 2005, 11:18 PM
hmmm, hm peeps, do you have any idea kung kelan tao lilipat ng rs? and anong floor naman?
gosh ang layo nun, pero ok lang dun din naman *** mga friends ko..hhihihi
themildbrew
May 7, 2005, 01:56 PM
themildbrew nangyari saken yan. ndi dahil sa mali yun sagot mo. tandaan mo, minsan walang tama o mali. it's how you say it. sana di ka na rattle, pinagiisipan lang nila kung san division ka pwede *** sila nagbulungan.
thanks sleepyhead :) ... hindi po sa akin nangyari kung hindi sa friend ko. will tell her about your answer :) ... question ko uli --
-- kapag sinabi nila na wait for another call, 'ilang days po usually ang dapat hintayin ng isang applicant to get their call?
-- ano po ang usually ang mga tinatanong nila during (succeeding) interviews?
salamat :)
mullah_omar
May 8, 2005, 12:27 PM
ayos ba yung pitney bowes account ba yun o basta something which sounds similar to that?
BeePeeOOO
May 8, 2005, 12:42 PM
Pitney Bowes:
http://www.pb.com/
sleepyhead
May 8, 2005, 12:44 PM
themildbrew usually, a week.. in every interview, they almost always ask about work experience and your capabilities. they base it on the resume eh. unless they gave you a handout or something. madali na lang un mga sumusunod na interviews eh. :)
mullah_omar ok naman yata jan.. they deal with postage meters. may inbound, may outbound. di naman toxic.
mullah_omar
May 8, 2005, 03:02 PM
compared to the other account of sykes, okay ba incentives dito?
themildbrew
May 8, 2005, 06:53 PM
themildbrew usually, a week.. in every interview, they almost always ask about work experience and your capabilities. they base it on the resume eh. unless they gave you a handout or something. madali na lang un mga sumusunod na interviews eh. :)
salamat uli sleepyhead :) ... may question po uli ako :) --
-- any interview tips for TSE-Web Coordinator position?
-- salary range for the above mentioned position?
salamat po uli! :)
sleepyhead
May 8, 2005, 11:12 PM
naku di ako sure sa salary range eh! and the only interview tip i have is to always look interested in the job, but not too eager. tsaka pala be confident, not arrogant. hehe!
wannabe_bride
May 8, 2005, 11:16 PM
hi! newbie din ako :) ... i was interviewed last tuesday. okay naman ang outcome :) according sa nag-interview sa akin, she'll endorsed daw my application sa emerson. i was advised to wait for another call dahil i have to undergo a series of interviews before i can get the job.
question po :
-- kapag sinabi nila na wait for another call, 'ilang days po usually ang dapat hintayin ng isang applicant to get their call?
-- ano po ang usually ang mga tinatanong nila during (succeeding) interviews?
a friend of mine had a panel interview last tuesday night, according to her, 8 persons daw ang member ng panel. and habang panay ang question sa kanya ng isa, panay din daw ang bulungan ng ibang member ng panel, giving her the impression na mali ang mga sagot niya sa mga pang-beauty contest questions na binibigay sa kanya. ganoon po ba talaga ang panel interview sa sykes?
salamat po :)
emerson ka ba? what division in emerson? i was from emerson before.. sa case ko ang tagal tagal **** ng inantay ko as in.. usual na tinatanong? yung nsa resume mo.. they wud have u describe yer last job.. yung interview sa kin conference call from the client.. parang panel interview rin kase madami sila.. nka speaker phone pa nga.. parang nagbubulungan nga sila pero i didnt mind them.. wala namang mali or tamang sagot e.. theyre checking on yer confidence lang on how u cud handle the job being offered to u.. good luck..
wannabe_bride
May 8, 2005, 11:18 PM
naku di ako sure sa salary range eh! and the only interview tip i have is to always look interested in the job, but not too eager. tsaka pala be confident, not arrogant. hehe!
i agree with sleepyhead :)
sLiveR_KinG
May 8, 2005, 11:55 PM
does Sykes accept undergrads w/ no call center experience?
wannabe_bride
May 9, 2005, 02:31 AM
does Sykes accept undergrads w/ no call center experience?
yup, im not sure though if they are still hiring now..
dcrit
May 9, 2005, 08:50 PM
hi i need help.
Sykes just called and i was asked to go at their makati branch (burgundy) for an interview, im not sure if this is the final interview, but it does sound one. Anyone who can give me hints on what questions they would ask? PLs I need this job badly
dcrit
May 9, 2005, 08:55 PM
anong set-up pag final interview? pls help. i am to report tom at burgundy for an interview and at 10 pm!! can i ask to have it rescheduled? or wud i sound arrogant? ano-ano tinatanong nila? pls help. thanks
Tranquility
May 10, 2005, 12:44 AM
ang bali-balita last week daw ng May lilipat na ng RS.
takot ako sumakay sa elevator dun baka biglang bumagsak. :p
dcrit di pa final interview yan. malamang interview lang yan for a specific account. tingnan nila kung bagay ka sa account na yun. good luck!
dimps_dc
May 10, 2005, 09:48 AM
anong set-up pag final interview? pls help. i am to report tom at burgundy for an interview and at 10 pm!! can i ask to have it rescheduled? or wud i sound arrogant? ano-ano tinatanong nila? pls help. thanks
Hello! Tama si tranquility, nde pa final interview yan, initial pa lang. You can call HR or whoever called you to have it rescheduled. I did it twice because I was sick the 1st time they called. Then I had it rescheduled again because I have no voice due to my cough. If you have valid reason to have it rescheduled, then do so. Just in case you had it rescheduled already and if they say that it's at 10pm, it cannot be changed kasi call center nga eh, you have to be flexible sa time nila. Plus, the one who will be interviewing you is only available that time. Also, bring another resume with you, nanghihingi kasi sila uli. Tpos wear smart casual, not necessarily business attire, basta wag jeans. Be professional para you can create an impression na interested ka to work there.
Just be yourself, and whatever is in your resume, yun ang kadalasang tinatanong sa initial interview. Kahit saan company, lahat ng initial interview laging ganoon. And think before you answer, do not show na hesitant ka sa sagot mo, kasi they are evaluating you if you're confident enough sa answers mo. Kasi what if client na kaharap mo di ba, pangit kung pati ikaw nde mo alam isasagot mo sa kanya.
As per previous posts from this thread, bawal daw kasi magbigay ng hints sa mga questions, basta always be prepared. Sit straight, look the person in the eye and look confident...
Good luck!
BeePeeOOO
May 10, 2005, 10:17 AM
Sa Burgundy account manager na mag-iinterview sa iyo. Magtanong ka na ng magtanong ukol sa account na papasukan mo. Ganda view ng Manila Bay mula sa mga floor ng Sykes dyan.
dcrit
May 10, 2005, 08:00 PM
tranquility and dimps_dc, salamat sa inyo. I did ask to have it rescheduled pro *** interviewer available lang daw at that time. im taking your advice. thanks!!!
BeePeeOOO, do you have an idea on what account ang nasa burgundy? salamat din...
dimps_dc
May 10, 2005, 10:12 PM
@dcrit
ask ko lang... si ms. jen ba tumawag ***? *** floor ka pinapapunta?
had my initial interview a few weeks ago dun din and I was advised to wait for the call ng HR (see my previous post about my waiting hehe)
basta, galingan mo lang... as advised by my friends, bigay ko naman ***... you can doh it!
gudlak!
MEM2
May 10, 2005, 10:19 PM
ano latest sa Sykes IP Relay Program? totoo ba?
BeePeeOOO
May 11, 2005, 08:26 AM
Sa Burgundy may MCI, Chase, Pitney Bowes, Siemens, Cisco Systems at may iba pa to my knowledge. Remember each account may have sub-departments that has different functions.
Tranquility
May 11, 2005, 08:33 AM
paghandaan n'yo na yung microsoft questions tulad ng "why are manhole covers round?" d'yan nila titingnan kung gano ka mag-isip. account managers are quite intimidating pero easy lang kayo... kayang-kaya yan! ;)
dcrit
May 11, 2005, 06:38 PM
dimps_dc,
36 f ako. had my interview. acct. manager nga *** naginterview. it was pretty much ok. chase *** account e. so, *** do you think? totoo b n 2nd most challenging acct daw ng sykes ang chase, that is accdg. to my interviewer.
mga peeps, tanung ko lang kung sino2 naassign sa chase? hows the account? mahirap ba? does it pay well? tnx
themildbrew
May 11, 2005, 10:29 PM
hi!
i had the hr interview last tuesday (may 3). according to the recruiting officer na nag-handle ng interview ko, i-e-endorse daw po niya ang application (resume) ko sa emerson for TSE-Web Coordinator position. and i was advised to wait for another call para sa next interview ko. kaso po, more than a week na and wala pa akong natatanggap na tawag uli. tumawag ako kanina to follow up my application, if i am still considered for the position, ang sabi po sa akin ay nai-endorse na raw ang application ko sa emerson and maghintay lang daw po uli ng tawag.
questions ko po :
-- am i still considered for the position pag ganito po ang situation?
-- tumatagal po ba ng more than a week ang scheds ng mga next interviews?
salamat po :)
dimps_dc
May 11, 2005, 11:17 PM
dimps_dc,
36 f ako. had my interview. acct. manager nga *** naginterview. it was pretty much ok. chase *** account e. so, *** do you think? totoo b n 2nd most challenging acct daw ng sykes ang chase, that is accdg. to my interviewer.
mga peeps, tanung ko lang kung sino2 naassign sa chase? hows the account? mahirap ba? does it pay well? tnx
28/f naman me... normally naman acct mgr ang nagiinterview eh... i was also made to observe for a few minutes the actual call of some agents. I guess they were evaluating my initial interview then I was advised to just wait for the call ng hr
regarding their accounts, no idea yet how challenging/toxic/easy or whatever yung mga accts nila...
PrEttyD0LL
May 12, 2005, 12:29 AM
Hello!!!
I saw a job offer for Shanghai... My friend is wondering kung pwede ba mag apply directly ay Sykes Shanghai?? He's from mainland kasi eh.... hope somebody will PM me... thanks...
wannabe_bride
May 12, 2005, 01:44 AM
hi!
i had the hr interview last tuesday (may 3). according to the recruiting officer na nag-handle ng interview ko, i-e-endorse daw po niya ang application (resume) ko sa emerson for TSE-Web Coordinator position. and i was advised to wait for another call para sa next interview ko. kaso po, more than a week na and wala pa akong natatanggap na tawag uli. tumawag ako kanina to follow up my application, if i am still considered for the position, ang sabi po sa akin ay nai-endorse na raw ang application ko sa emerson and maghintay lang daw po uli ng tawag.
questions ko po :
-- am i still considered for the position pag ganito po ang situation?
-- tumatagal po ba ng more than a week ang scheds ng mga next interviews?
salamat po :)
depende kase yan sa account.. since yer applying sa emerson usually kaya matagal they have to finalize things with the client pa.. or yung client mismo yung magiinterview sa yo over the phone.. sa case ko umabot ng 2 months pa nga yung pagaantay ko.. wait ka ***.. give it another week.. good luck..
themildbrew
May 12, 2005, 08:33 AM
^thanks wannabe_bride ;)
ericd001
May 12, 2005, 05:33 PM
ayos ba yung pitney bowes account ba yun o basta something which sounds similar to that?
Pitney Bowes is a SYKES Account. support nyo ang mga Pitney bowes brand ng postage meter... those thingie na ginagamit sa post office to mark ur letters.. yun din usually ang gina gamit to cancel the stamps na nilawayan mo pa.. eheheheh
JK
i heard ok daw incentives dyan
ericd001
May 12, 2005, 05:37 PM
do u ever knew an agent na binayaran nila re: employee referral program?
kasi nag regular na mga agents na ni refer ko.. im supposed to get 4kyaw pero kung ano anong dahilan ang binibigay sa akin para *** hindi maibigay ang incentives ko.... hanggang sa.......
naubusan na nga ako ng pasensya.. at.....
nawalan na ako ng gana....
kainin na *** nila ang 4kyaw ko.. sana ma impatso sila! hehehehe
BeePeeOOO
May 13, 2005, 08:14 AM
Nakakalungkot yan pare,
Nung andyan ako 1k ang bigay sa sa successful referral who would make it tru product training. Maganda incentives sa Pitney Bowes, interesting! Ako paborito ko dyan MCI dahil rin sa extra $$$$$. Malas gusto ko sanang pumasok dati pero nag-retrench bigla. Thanks for the heads-up on Pitney Bowes -$$$$$$$!!
dcrit
May 13, 2005, 05:40 PM
i need help. anyone here who's in the chase acct? kc ganito yan, i was told to just wait for another call ng hr after ng interview ko with the acct. manager. ang tagal kc. sa monday may contract signing n ko with HSBC. I just wana know kung ano2 benefits dito sa acct. na to before i sign for hsbc.my night diff ba? how much is the pay for someone without call center experience sa chase? transpo allowance ba meron? kc im coming from the south kaya medyo mabigat ang transpo. food allowance? hehe dami tanong. para isang bagsakan na. anyone, pls help.. salamats!
PrEttyD0LL
May 13, 2005, 11:52 PM
Hello!!! Meron ba dito HR???
My friend is asking if she can go directly to Sykes in Shanghai and apply for the position posted at Jobdb or jobstreet yata yun... Please reply.... Thanks....
dcrit
May 16, 2005, 12:13 PM
gaano ba katagal bago tumawag ang HR? my job offer na ko sa iba, di ko tuloy alam kung tutuloy ko p rin to. advice naman dyan mga pexers... thanks
vonski8
May 16, 2005, 03:20 PM
got accepted na...:) i belong to the pitney bowes account...okey kaya dito? :) it says in my contract that its a project-based one & is co-terminus to it....parang bang contractual to? pls correct me if im wrong.....
next, i'll be having my medical examination tom and im quite worried coz of my medical history...i used to be really sick 3 years ago, but im perfectly fine now.... but im afraid that they may take it against me and wont accept me for the job. so i was thinking if i cud lie about my medical history....wud they know kaya?
wannabe_bride
May 17, 2005, 01:40 AM
^thanks wannabe_bride ;)
no prob! :stan:
wannabe_bride
May 17, 2005, 02:37 AM
got accepted na...:) i belong to the pitney bowes account...okey kaya dito? :) it says in my contract that its a project-based one & is co-terminus to it....parang bang contractual to? pls correct me if im wrong.....
next, i'll be having my medical examination tom and im quite worried coz of my medical history...i used to be really sick 3 years ago, but im perfectly fine now.... but im afraid that they may take it against me and wont accept me for the job. so i was thinking if i cud lie about my medical history....wud they know kaya?
thats also indicated in my contract before.. explanation sa kin jan is that when the client terminates their contract with sykes goodbye na BUT yer still an employee of sykes and ililipat ka na *** ng ibang account if ever.. pitney bowes.. dapat jan ako na account nalate lang ako ng 1 min sa interview nagalit na yung account manager.. hehe.. so yung HR they endorsed me to a different account kaya napadpad ako ng emerson..
hope this helped.. :)
FendeR_21
May 17, 2005, 11:24 AM
Speaking of Emerson... what exactly is this account? Tech support ba, cust service or sales??? and how is life in this account? please give info.. Thanks!
vanilla smile
May 17, 2005, 01:06 PM
Ei, need your help.. i wanna apply for the QA post and i heard you also have multilingual (mandarin, Cantonese, fookien, korean) accounts? How would i apply and would you happen to know how much they'd offer? my younger sister knows din how to speak korean, how much kaya offer sa kanya as well...
Thanks in advance!
callcenterdude5
May 17, 2005, 02:08 PM
may balita na ba kayo sa sykes global outing? bakit wala pang announcement. dba june na yun? excited na ko. ang usap-usapan sa rs sa fontana daw ah
sleepyhead
May 17, 2005, 03:18 PM
yeah! june 18-19 daw sa fontana!
princesssa
May 17, 2005, 03:34 PM
sykes is in need of representatives for a data-processing account. anyone interested? pm me.
sMalLv!lLe
May 18, 2005, 09:15 PM
Hi everyone...
I wonder if there's anyone here who is working in the recruitment department..i have a cousin who is badly in need of a job right now..
please let me know so I can email her resume..
Thanks a lot!! :)
lazy_agent
May 21, 2005, 01:24 AM
guys nga pala, i was endorsed by a girl u interviewed me as for my initial, my initial went so smooth that 'that sweet girl who interviewed me doesnt want to ask me a question anymore (because everytime she's asking; I ask her back hehehe)... im gonna go back on monday to look for a specific person to have my " i dnt know" computer test and exams... after that whats next? can u give me some tips; thanks a lot at sana makatrabaho ko kayo dyan sa SYKES...
thanks thanks thanks!!!
FendeR_21
May 21, 2005, 09:23 AM
Speaking of Emerson... what exactly is this account? Tech support ba, cust service or sales??? and how is life in this account? please give info.. Thanks!
themildbrew
May 21, 2005, 10:08 AM
question po (uli) --
... may bumabagsak po ba sa client interview?
salamat :)
BeePeeOOO
May 21, 2005, 06:25 PM
Opo may bumabagsak sa client/final interview, pati rin sa core skills training pati sa product training at pati na rin sa phone laboratory/transition. Wag ka matakot dahil ang Sykes hindi siya call center na sisingilin ka ng bond dahil nalagpak ka.
sleepyhead
May 21, 2005, 11:38 PM
Emerson is a manufacturing company. It's one of Sykes' biggest accounts. kse under Emerson, may mga divisions pa like Emerson Climate Tech, Emerson Network Power, etc. and under these, meron pa ulit divisions. like sa climate tech, meron copeland and flow controls. meron mga division na madami talagang calls, meron naman ang max num of calls is 5 lang in a day. parang ndi talaga call center. sa division ko nga meron pa kmeng web developer eh. bsta iba iba talaga trabaho dito.
mysteree
May 23, 2005, 12:24 PM
hi. just wanted to ask if you have outbound sales and/or directory assistance. i'm planning to explore working for a call center. sales and/or customer service would be my forte. hope anybody here could help.
thanks in advance.
ZeCow
May 24, 2005, 04:24 PM
is it true that Sykes has an IP Relay Account with a 27k basic salary??!?
BeePeeOOO
May 24, 2005, 06:35 PM
Pagkakaalala ko walang DA sa Sykes mysteree though may telecom account ang Sykes.
themildbrew
May 24, 2005, 06:55 PM
Opo may bumabagsak sa client/final interview, pati rin sa core skills training pati sa product training at pati na rin sa phone laboratory/transition. Wag ka matakot dahil ang Sykes hindi siya call center na sisingilin ka ng bond dahil nalagpak ka.
^ thanks BeePeeOOO ....
questions po uli ...
- do sykes inform their applicants pag bagsak sila?
- ilang days before ma-inform ang applicant about sa result ng client interview niya?
salamat uli.
BeePeeOOO
May 24, 2005, 07:07 PM
Sa jobstreet.com.ph yes they inform u tru e-mail. Mahirap sagutin second question...different accounts have different procedures. Nung nag-apply ako dyan dati after 2 days may kontrata na ako.
themildbrew
May 24, 2005, 07:32 PM
^ sana ako din, tomorrow, may contract na :) .. i was interviewed yesterday. thru referral yung application ko.
salamat BeePeeOOO :)
jack_ask
May 26, 2005, 10:53 AM
I had my initial interview with them as well as the english fluency exam, the culture fair test and the interview with the HR. Last tuesday, May 16, I had my panel interview at 9 pm. After the interview, they told us that they'll just call for the schedule of the next interview. Up to now, they haven't called me. Does this mean I failed? Is it time to look for another job? How we will you know if you're rejected?
jack_ask
May 26, 2005, 10:55 AM
I had my initial interview with them as well as the english fluency exam, the culture fair test and the interview with the HR. Last tuesday, May 16, I had my panel interview at 9 pm. After the interview, they told us that they'll just call for the schedule of the next interview. Up to now, they haven't called me. Does this mean I failed? Is it time to look for another job? How will you know if you're rejected?
BeePeeOOO
May 26, 2005, 01:19 PM
jack_ask,
Call 688-2998, and don't forget the name of the person who interviewed you.
anne_373
May 28, 2005, 08:29 PM
may balita na ba kayo sa sykes global outing? bakit wala pang announcement. dba june na yun? excited na ko. ang usap-usapan sa rs sa fontana daw ah
hay every sykes outing na lang.. la na ba bago?!it will be on the 18 and 19... as usual sama pa rin kami! heheh
vetraveronika
May 29, 2005, 07:24 PM
how many calls are received at sykes emerson ups?
thanks
spadia
Jun 1, 2005, 04:27 PM
Hello fellow Sykes employees =)
Sorry I know it is not the proper thread...
I am selling Italian sterling silver jewelry excellent quality at an affordable price.
our stall is located at 31st Floor of OSMA Bldg. near Kanimura =)
sana daan naman kayo diyan. Thanks =)
Price ranges 70-500. Necklace, earrings, bangles, bracelets, pendants etc.
free cleaning of silver. Thanks in advance.
Business hours 9:00AM - 6:00PM Philippine time hehe
james richard
Jun 2, 2005, 05:59 AM
Have a good day on Sykes Global Outing this June 2005.......
ericd001
Jun 3, 2005, 08:36 AM
Punyemas talaga ang IT! grabe...
dinelete nila lahat ng work related files ko naka save sa server!!! andun mga quick text ko.. nag file na ako ng complaint sa help desk twice na.. di pa rin sinasagot. tumawag na ako sa 8888*1 wala ring sumasagot!
GRRRRRRR hirap na ako sa pagsasagot ko. puro personalized mga quick texts ko dun.. mga punyemas talag sila walang magawa sa buhay...
GRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRR
MEM2
Jun 3, 2005, 12:46 PM
Hello may Relay account na ba sa Sykes?
baliwako1218
Jun 3, 2005, 06:11 PM
paging HR EMERSON
Do you guys accomodate walk-in applicants and have them undergo the usual exams, interviews right away?
just curious asking....i e-mailed my resume but no calls yet and im planning to walk-in...
naia
Jun 3, 2005, 11:19 PM
Punyemas talaga ang IT! grabe...
dinelete nila lahat ng work related files ko naka save sa server!!! andun mga quick text ko.. nag file na ako ng complaint sa help desk twice na.. di pa rin sinasagot. tumawag na ako sa 8888*1 wala ring sumasagot!
GRRRRRRR hirap na ako sa pagsasagot ko. puro personalized mga quick texts ko dun.. mga punyemas talag sila walang magawa sa buhay...
GRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRR
uy ang puso, hinay-hinay lang bka alang representative ang acct natin sa global outing....hehehe
nako parang lost mail din yang issue mo...hay gudlak sana ma recover
;)
leftwinger
Jun 8, 2005, 01:37 PM
oy eric, gusto mo gamitin mo mga qt ko. hehehe tutal last day ko kahapon gamitin mo na yun pero warning lang ha, mga iba dun since 1999 pa kaya basahin mo maigi. hehehe
finally i'm a free man.
ericd001
Jun 8, 2005, 02:09 PM
ahahahahah leftwinger outdated na QT mo.. lolz i can manage kahit papano **** ala na akong mga personalized QT. **** grabe hirap mag simulate. todo hataw ALT ko 10 minutes! bwahahahaha
angel_11
Jun 8, 2005, 02:52 PM
do they accept part timers?
tableu
Jun 10, 2005, 07:15 PM
Yipee!!! Kasama ko sa global picnic!!! See you all there guys!!!
iyah-kin
Jun 10, 2005, 10:16 PM
may tanong ako ..
pano kung ng-awol ka because u cant wait to resign .. and to be regularized as well
will u be able to fix ur clearance??
idiot-savant
Jun 11, 2005, 04:23 AM
why don't you give a call to your local Site HR. Actually, AWOL is a terminable offense. You probably wont be getting your benefits (if you have) but my suggestion is that you should get your clearance so that you can get your separation pay (which should be composed of the days the you were in that didn't make the last cut-off). But to verify this - why dont you call your local site HR or get in touch with your Senior Comp&Ben Manager in OSM at local 9364. She works mornings (from 6am to 3pm), i believe.
may tanong ako ..
pano kung ng-awol ka because u cant wait to resign .. and to be regularized as well
will u be able to fix ur clearance??
idiot-savant
Jun 11, 2005, 04:43 AM
I believe your contract states that you are co-terminus to the project or are a "project-based" employee. This is a business and legal way of saying that if PB suddenly goes on End-of-Life (EOL), Sykes is not "legally obligated" to keep you. However, as part of employee welfare - and the continuous need for agents, Sykes will simply transfer you out to another account considering there are openings. Nangyayari lang naman na EOL ka if wala ka nang account na pwedeng lipatan at mababa ang metrics mo. But considering ang daming accounts na may opening internally, once in a while lang nangyayari na an EOL agent does not have anywhere else to go.
Legally, a "contractual" agent is different from a "co-terminus" employment. Pag co-terminus ka, you will still get regularized and have the same benefits rendered to a regular employee. You will still receive all of the benefits stated in your contract. A contractual employee means that you have a SPECIFIC duration of employment in the contract (say 1 month to a maximum of 11 months - as per Labor Law) . Normally, may contractual sa support groups (like HR, IT, etc) should there be a need - pero sa operations lahat ng rank and file people are co-terminus to the project.
With regards to your medical history, if na detect ng Medicard (the Sykes sponsored pre-employment medical exam provider) that your sickness will be a detriment to the nature of the job, then you might be asked to explain why - worse thing is that you might not get regularized. But i dont think there is a need to worry - if your sickness is not that critical.
Just to tell you a story - i had one staff about 2 years ago that had this goiter problem that was reported by Medicard in his pre-employment exam. The recommendation was for him to get operated on. The department was even willing to shoulder part of the operation. However, because his family had some form of Buddhist belief that prevents them from being medically treated, i had no recourse but to severe his employment. His notice to explain even said: "my parents have talked to the gods and the belief is that i should not be operated on." because of the health risk that his growing goiter posed on his health, he had to be let go in accordance to pre-employment requirements.
Hope this helps.
got accepted na...:) i belong to the pitney bowes account...okey kaya dito? :) it says in my contract that its a project-based one & is co-terminus to it....parang bang contractual to? pls correct me if im wrong.....
next, i'll be having my medical examination tom and im quite worried coz of my medical history...i used to be really sick 3 years ago, but im perfectly fine now.... but im afraid that they may take it against me and wont accept me for the job. so i was thinking if i cud lie about my medical history....wud they know kaya?
supersleepy
Jun 11, 2005, 12:04 PM
oh God! i mis working in Sykes! i 'll do my best i will be back.. 4 months na ***! mas masarap sa sykes kasi.. mas proud **** feeling!
Ferrari25
Jun 11, 2005, 02:22 PM
sino dito nakakakilala kay Bennieson Co? mataas daw position nya sa sykes totoo ba?
iyah-kin
Jun 11, 2005, 03:14 PM
why don't you give a call to your local Site HR. Actually, AWOL is a terminable offense. You probably wont be getting your benefits (if you have) but my suggestion is that you should get your clearance so that you can get your separation pay (which should be composed of the days the you were in that didn't make the last cut-off). But to verify this - why dont you call your local site HR or get in touch with your Senior Comp&Ben Manager in OSM at local 9364. She works mornings (from 6am to 3pm), i believe.
thank you for the information .. i'll just give them a call
idiot-savant
Jun 11, 2005, 05:24 PM
Haha. Bennie is now SAM (Senior Account Manager) for one of the account segments in Sykes.
sino dito nakakakilala kay Bennieson Co? mataas daw position nya sa sykes totoo ba?
leftwinger
Jun 11, 2005, 09:34 PM
oy dormi, kahit outdated yan yung mga iba diyan nagagamit pa rin, tulad ng explanation mo sa inquiry ng customer concerning security concerns upon log in pati mga ibang explanations sa troubleshooting.
easy lang sa rampa ha. hehehe
badasschick
Jun 11, 2005, 11:13 PM
Hello everyone. I've heard good things about this company. Do you have openings for technical support representative? Can I just go to the Sykes office as a walk-in applicant? Thanks.
supersleepy
Jun 12, 2005, 02:28 AM
Hello everyone. I've heard good things about this company. Do you have openings for technical support representative? Can I just go to the Sykes office as a walk-in applicant? Thanks.
opkors its good! you will be wearing that infamous red tag.. just drop by osma bldg.. and you can have your interview if wala masyado sila entertain scheduled applicants.. good luck! *okay*
Khell
Jun 13, 2005, 07:46 AM
Red tag? Hehe! Mine was the blue tag a long time ago in Sykes. Management wasn't that good back then. Lots of politics. I know a lot of the people on top there since I spent a lot of time working with them. They hold a LOT of good accounts if I remember correctly. ;)
BeePeeOOO
Jun 13, 2005, 11:27 AM
badasschick,
WALK-IN KAYO UNLESS YOU KNOW ANY EMPLOYEE REFERRAL PROGRAM. PAKITAIN NIYO KAIBIGAN/KAKILALA NIYO AT KULITIN NIYO SIYA NG MGA TANONG.
kolcenterdude
Jun 14, 2005, 06:49 PM
May Sweldo Na Ba?
kolcenterdude
Jun 14, 2005, 06:52 PM
4 tulog na lang b4 SYKES FONTANA. YAHOOOOO ^_^
ericd001
Jun 14, 2005, 07:36 PM
kolcenterdude >
may sweldo na! weeeeeeeeeeeeee ang saya
leftwinger> hay known issue uresolved na ang mga QT ko. di bale.
nag backout ako sa fontana! wahhuhuuuuuuuuuu may photoshoot ako sa weekend. din rin naman ako excited dun. matutulog *** naman ako sa fontana. heheh
james richard
Jun 15, 2005, 07:25 AM
dre.. maganda don... dati taga sykes ako... masaya ang outing ...... maganda pang chicks doun... hehehehee.. syang dre.. grab it....
supersleepy
Jun 16, 2005, 01:08 AM
dre.. maganda don... dati taga sykes ako... masaya ang outing ...... maganda pang chicks doun... hehehehee.. syang dre.. grab it....
feeling ko nasa voice accts. mga magagandang chiks.. wala me nakita sa acct. na pinasukan ko dun eh? :rolleyes:
james richard
Jun 16, 2005, 06:25 AM
feeling ko nasa voice accts. mga magagandang chiks.. wala me nakita sa acct. na pinasukan ko dun eh? :rolleyes:
GANUUN..... kc noong time ko.. dami ko meet.. by the way taga mci account ako nun..... superb.... ppunta han mo sa mtel nya.. ahh este sa room nya.... inuman *** tapos... ahhheeemm...
kapuso4ever
Jun 16, 2005, 06:54 PM
1 tulog na lang sykes outing na sa fontana. yahoo ^_^
naia
Jun 17, 2005, 12:40 PM
kolcenterdude >
may sweldo na! weeeeeeeeeeeeee ang saya
leftwinger> hay known issue uresolved na ang mga QT ko. di bale.
nag backout ako sa fontana! wahhuhuuuuuuuuuu may photoshoot ako sa weekend. din rin naman ako excited dun. matutulog *** naman ako sa fontana. heheh
ei, *** c leftwinger? c *n* b yan?
hay...kla ko ksama k sa fontana :mecry: ...dmi rin atang nagback out...pero join pa rin me tom...kita-kits mga sykers!!!
don't forget your badge, no badge no entry hehehe :bop:
Bus 40 7AM Dublin 5105 <--hehehe :D
supersleepy
Jun 19, 2005, 12:42 AM
GANUUN..... kc noong time ko.. dami ko meet.. by the way taga mci account ako nun..... superb.... ppunta han mo sa mtel nya.. ahh este sa room nya.... inuman *** tapos... ahhheeemm...
hope i can find that kind of kewlness sa papasukan kong call centre.. :rotflmao:
james richard
Jun 20, 2005, 02:13 AM
hope i can find that kind of kewlness sa papasukan kong call centre.. :rotflmao:
baka naman super ganda hanap mo ?.... sa Burgundy at dyan sa One San Miguel meron daw.... di bale mag chat ka nalng ...marami......
BeePeeOOO
Jun 20, 2005, 10:19 AM
Saksi ako na may mga super ganda na mga kababaihan sa Burgundy!
Pero wala pa ring hihigit sa saya na mapasok sa isang account sa Sykes na binabayaran ka sa bawa't bagay na ma-i-upsell mo.
Talo ang mga outbound accounts sa kita!
sleepyhead
Jun 20, 2005, 01:14 PM
kelan ba next party? :lol:
charistar
Jun 20, 2005, 01:46 PM
mga kuya at ate ü, newbie here sa callcenter world!!! info & advice please!!!
I've been hearing postive feedbacks about working at Sykes. But shot in the dark, justa wanna know how what's with Sykes that other call centers don't have...
To those who've worked there, or presently working there, or former & recent applicants:
-kindly share your working experience,
-the basic pay (can i ask for estimated figures, pretty please?), OT, night diff, etc..
-benefits, incentives, other perks,
-the workplace/facilities,
-do they have a "bond?" (i dunno if i stated it correctly, basta it's related to the minimum time span that you should work there, in order to compensate the training fee 'yata)
-the superiors- are they "nice?" ü
-how long/extensive the training is
-is "politics" prevalent in the system?
etc,etc,etc..
see u soon!!! ü
thanks! ü
TipZyGirl
Jun 20, 2005, 10:06 PM
excuse lang po.. pasensya na medyo out of topic po!
hello po sa inyo, gsto ko lang po promote *** bago kong sizzling haus, i could even deliver.. just pm me po for details, or kung cnbo gsto ng extra income, sa kanya ko bigay lahat ng food delivered, tpos if he wants na magpatong ng price, reasonable po price ng fod namin and with good quality! we're located in pasig..
lh3n
Jun 21, 2005, 01:22 AM
mga kuya at ate ü, newbie here sa callcenter world!!! info & advice please!!!
I've been hearing postive feedbacks about working at Sykes. But shot in the dark, justa wanna know how what's with Sykes that other call centers don't have...
To those who've worked there, or presently working there, or former & recent applicants:
-kindly share your working experience,
-the basic pay (can i ask for estimated figures, pretty please?), OT, night diff, etc..
-benefits, incentives, other perks,
-the workplace/facilities,
-do they have a "bond?" (i dunno if i stated it correctly, basta it's related to the minimum time span that you should work there, in order to compensate the training fee 'yata)
-the superiors- are they "nice?" ü
-how long/extensive the training is
-is "politics" prevalent in the system?
etc,etc,etc..
see u soon!!! ü
thanks! ü
base pay - depends on the account, depends on the employment status. you can either be contractual or probationary, again this will depend on the account that HR will endorse you to. 12,500 i think is the lowest for probationary employees. night differential is the standard 10%. sykes benefits are as follows: hazard pay (depending on the proximity of your home to the office), transportation allowance, upon regularization - meal/rice allowance, health bonus for perfect attendance. annual performance evaluation is in place after regularization.
benefits, incentives, perks - perks and incentives are account dependent. sykes will enrol you in a decent HMO. you get 10 SLs upon regularization, 20 VLs upon 1 year of service. Leave credits are cash-convertible.
workplace/facilities - other sites could be improved. but the RS office is at par with other centers. typical callcenter office.
bond, superiors, training - account dependent.
politics is inevitable, as it is in any other industry, call center or not.
charistar
Jun 21, 2005, 05:43 PM
ok po ba yung account na emerson? how much kaya pag CSR? and saan po yung Sykes sa Ortigas? thanks!
kolcenterdude
Jun 22, 2005, 11:51 PM
super saya ng fontana. sobrang lasing ako. whoa ^_^
coldchili
Jun 23, 2005, 03:50 AM
heard sykes will be having an ip relay acct in cebu? and internal hiring and/or referrals only? are these true? if so, any of u willing to refer somebody who wants to relocate there? send me ur email via pvt msg pls. thx!
charistar
Jun 23, 2005, 12:12 PM
thanks lh3n!!! see you when i get hired, hopefully. ü
charistar
Jun 23, 2005, 12:18 PM
does anyone know about the Ortigas branch?
charistar
Jun 23, 2005, 03:23 PM
inggit ako sa inyo, gusto ko na mag-work sa Sykes!!! help!!!
Nightstalker
Jun 23, 2005, 03:39 PM
ano po ang salary range ng reports analyst sa sykes? thanks in advance. :)
badasschick
Jun 24, 2005, 12:30 AM
Apply na ako bukas...este mamaya na pala, 12:30 am na eh. Wish me luck!
charistar
Jun 25, 2005, 11:59 AM
hi badasschick! How was your application? ü
badasschick
Jun 25, 2005, 05:02 PM
Wala pang result...haaaay. Feeling ko di naman ako bumagsak. Pero ewan. :(
Normally how lang ba ang application process?
BeePeeOOO
Jun 26, 2005, 12:25 PM
Ako, next day may kontrata na, pero it can take as long as one month.
charistar
Jun 27, 2005, 07:43 PM
We were walk-in applicants, and were interviewed (intial/group interview). Then, we were asked to come back for an exam. Do u have any idea what type of exam it will be? About what po kaya ang scope ng exam? And after this exam, what's next? Please help naman po, anyone?
james richard
Jun 28, 2005, 06:31 AM
i am formerly from sykes... madali ang exam... ang mahirap ang panel interview.... dress properly, magbaon ng maraming ingles, be presentable... I was able to talk to one of the HRs, sabi nila LOOKS COUNT A LOT ...kaya nga maraming magaganda at guApo ** sa Sykes.... ....kaya lang wala na nga ako sa Sykes.. kaya nabawasan ng guapo.. heheheheeheh
idiot-savant
Jun 28, 2005, 07:08 AM
i spent 4 years in this company with really good memories and there are memories too that i want to forget. but hey, it was fun though, so what can i say about sykes?
1. i had a boss and we called him the WHITE MANOBO. He says "approach" as if he is swatting a cockroach. His accent is so European-thick, you'd get the feeling that he's from the old Transyllvania. (Igor, the formula!)
2. it pays if you're best friend is with HR sometimes. Sometimes lang. HR is a bunch of powerful women-managers who have the ability to castrate wimp-men managers.
3. When IT or Facilities sends out the announcement on email to broadcast: please save your work. we are experiencing a weather pattern of lightning." -- i was totally in this dumb belief that there was a PATTERN to lightning!
4. The Global Summer Picnic is the place to go if you're a bikini-wearing girl knowing how to confidently flaunt your assets or if you're the sarcastic other who just wants to laugh at those who can't.
5. You'll get the TOUR OF LUZON if you have meetings at different sites in a single day -- RS, SMPC, OSM, BCT, ha , even KPOINTE. It's called cross-island hops if you can do Cebu too.
6. Park at your own risk. Ride the elevator at your own risk. Eat food stored in the pantry ref (obviously not yours) at your own risk.
7. You can wear bullet-proof vests and management won't mind, especially if you have a penchant for dating the unavailable. (ooops crude joke)
8. You'd know that when you're red-circled, it usually means that hey, they're not talking about a red whiteboard pen.
9. Get googly eyed about the many benefits you can have! It's as if you can die anytime and your family is taken cared of. Ask about your Dreaded Disease Limit, your Accidental Death and Insurance and everything that your family can fight over about long after you have taken your last breath.
10. Be a manager and get that IBM laptop that becomes a second part of yourself, it becomes learned helplessness after a while.
11. and so many other fun things to enjoy and be hysterically angsty about at the same time.
BeePeeOOO
Jun 28, 2005, 09:38 AM
Sykes pays better overtime rates and allowances for Team Leaders and the ratio of CSRs to TLs is not too high. I know of one call center where one TL handles 30 CSRs!
IT IS ONE CALL CENTER WORTH RETURNING TO!
idiot-savant
Jun 28, 2005, 10:44 AM
We were walk-in applicants, and were interviewed (intial/group interview). Then, we were asked to come back for an exam. Do u have any idea what type of exam it will be? About what po kaya ang scope ng exam? And after this exam, what's next? Please help naman po, anyone?
The Recruitment Assessment Phase in Sykes:
PHASE ONEa: You get a Phone interview for non-walk ins.
PART ONEb: the panel / group interview measures your participation skills, assertiveness and of course your conversational group language skills: how you carry a fluid conversation, etc.
PHASE TWO: the online exams are the basic industrial exams like
a. SRA verbal (they measure written language skills, comprehension, choice of words)
b. industrial sentence completion (measures organizational thought, association, choice of words, consistency)
c. abstract reasoning (measures analysis, comprehension, visual association, logic, differentiation, etc)
d. i believe there is a math test
e. there is an online typing tutor of some sort
f. i believe there is a supervisory index exam for officers and up and a FIT exam online.
PHASE THREE: if you pass the exams, you go through a Behavioral Interview with HR. The questions measure communication, job tolerance and attitude, a validation of experience / education, basic employee attitude factors such as readiness, flexiblity, analytic & creative thinking, problem solving, etc.
PHASE FOUR: the job specific interview is with the campaign or program. this measures technical knowledge or expertise, learning curve, trainability, program complexity and communication fit. there are some accounts in sykes that warrant the CLIENTS to interview you and have additional conference calls for streamlining the selection.
There are several recruitment rationales that sykes gets to employ:
1. there is an open position based on a new account implementation
2. the recruitment is for pooling purposes only in preparation for an account that may / may not start in 2-3 months.
3. open position based on attrition.
so if you think it's taking them a long time to call you back, better ask if you're earmarked for a future position or an existing one, and if the clients are involved in the hiring process.
hope this helps.
ericd001
Jun 28, 2005, 01:28 PM
i had my panel interview last week for a higher position./. gosh sobrang kabado ako.. ginisa talaga ako.. para akong manok naka lutang sa mantika. aka fried chicken ako!
cinjin
Jun 28, 2005, 04:48 PM
sykes hr:
do you actually entertain an applicant that requests for a weekday sched?
or its ur decision pa din?
thanks sa magrereply...
idiot-savant
Jun 28, 2005, 05:41 PM
sykes hr:
do you actually entertain an applicant that requests for a weekday sched?
or its ur decision pa din?
thanks sa magrereply...
it does goes against the candidate's work time flexibility and adaptability should you state in your interview or application form that you're not willing to go do Sat-Sun work. however, if you have the ample experience and background to join a support group or an asia-pacific campaign / account, it can be made a consideration, but not necessarily a guarantee.
daveMachews
Jun 29, 2005, 03:15 AM
Guys, lilipat na kaming mga taga OSMA jan sa RS next week..
may mura bang nakakainan jan sa RS pag gabi?
daveMachews
Jun 29, 2005, 03:15 AM
Guys, lilipat na kaming mga taga OSMA jan sa RS next week..
may mura bang nakakainan jan sa RS pag gabi?
naia
Jun 29, 2005, 09:47 AM
i had my panel interview last week for a higher position./. gosh sobrang kabado ako.. ginisa talaga ako.. para akong manok naka lutang sa mantika. aka fried chicken ako!
ah, so what position naman *** inaplayan mo? dami na talgang umaalis sa acct natin ha....is it bec sa paglipat natin sa RS or bec of someone else? hehehe
naia
Jun 29, 2005, 10:42 AM
The Recruitment Assessment Phase in Sykes:
PHASE ONEa: You get a Phone interview for non-walk ins.
PART ONEb: the panel / group interview measures your participation skills, assertiveness and of course your conversational group language skills: how you carry a fluid conversation, etc.
PHASE TWO: the online exams are the basic industrial exams like
a. SRA verbal (they measure written language skills, comprehension, choice of words)
b. industrial sentence completion (measures organizational thought, association, choice of words, consistency)
c. abstract reasoning (measures analysis, comprehension, visual association, logic, differentiation, etc)
d. i believe there is a math test
e. there is an online typing tutor of some sort
f. i believe there is a supervisory index exam for officers and up and a FIT exam online.
PHASE THREE: if you pass the exams, you go through a Behavioral Interview with HR. The questions measure communication, job tolerance and attitude, a validation of experience / education, basic employee attitude factors such as readiness, flexiblity, analytic & creative thinking, problem solving, etc.
PHASE FOUR: the job specific interview is with the campaign or program. this measures technical knowledge or expertise, learning curve, trainability, program complexity and communication fit. there are some accounts in sykes that warrant the CLIENTS to interview you and have additional conference calls for streamlining the selection.
There are several recruitment rationales that sykes gets to employ:
1. there is an open position based on a new account implementation
2. the recruitment is for pooling purposes only in preparation for an account that may / may not start in 2-3 months.
3. open position based on attrition.
so if you think it's taking them a long time to call you back, better ask if you're earmarked for a future position or an existing one, and if the clients are involved in the hiring process.
hope this helps.
this would be very beneficial for people looking for a position at sykes...
but remember, one may not need to undergo all phases listed above...i think, account dependent pa din to...
like what happened to me when i applied at sykes,
1. phone screening (1st day, i just left my resume at 19th fl lobby)
2. one on one interview (2nd day) - greenhills conference? i forgot
3. exam
4. typing test
5. client interview (3rd day)
6. Job order - contract signing (3rd day)
yada!!!
kolcenterdude
Jun 29, 2005, 10:00 PM
Guys, lilipat na kaming mga taga OSMA jan sa RS next week..
may mura bang nakakainan jan sa RS pag gabi?
meron mc do at kfc. pde din sa 7th flr. amoy ulam ka nga lang paglabas mo.
ang balita eh kukunin na daw ng emerson lahat ng flr ng osma.
Droc
Jun 30, 2005, 09:20 PM
hi guys and gals of sykes...wow talaga...well kwento ko lang sa inyo ang aking experience...nagpasa ako ng application ko sa sykes nung 1st week of june...then the 2nd week na fone interview ako...then parang lose hope ko naghanap pa ako sa iba(ganon ugali ko apply lang ng apply) then on the 3rd week June 22 to be exact nagexam ako then after ng exam interview with MARSON(sa OSMA) then sabi nya punta ako kinabukasan sa k-pointe sa cubao mga 1pm to talk to MILAN...sa isip isip ko nun after with MARSON parang ayoko pumunta kasi malayo na nga masyado pero i give it a chance...so nainterview ako ni MILAN...tapos sabi nya tatawagan na lang ako...so again i lose hope nanaman...pero di ko akalain this 27 tatawagan ako for client interview for 28...so mga 7am ang client interview then pagkatapos nun nagpunta pa ako sa 1 call center to apply...habang nagfill-up ako ng application, mga 10am tumawag ang sykes and they told me that i got the job! and contract signing mga 5pm the same day...so masaya ako...pero tinuloy ko pa rin yung application ko...pero i failed the exam, sabi ko na lang sa sarili ko "SCREW THEM" kasi ang taas ng standards nila(no wonder madaming umaalis sa kanila) then i smiled and said to myself i got sykes naman :) kaya happy ako...then nagpunta ako for contract signing....kung sino yung mga kasama ko nung client interview, sila din yung mga kabatch ko ngayon...hay thank Lord talaga...meron pa nga akong kasabayan na galing ng sykes then umalis lumipat ng iba tapos bumalik ulit, so tinanong ko sya kung bakit gusto nya bumalik ng sykes, kahit pinaliwanag na nya, di ko pa rin magetz kung why would someone like to go back to sykes(maybe you could answer this question) tapos sa july 11 ang start ng training namin(san ba usually nagtraining) pero malamang after ng training sa cubao kami nito mapunta...
inigo21
Jun 30, 2005, 11:24 PM
^
Qwest DSL or AT&T po ba account nyo?
ericd001
Jul 1, 2005, 01:05 AM
hayyyyyyyyyyy naku...... strike two na ang IT sa akin.. namumuro na malapit na mag bingo! GRRRRRRRR
mesh
Jul 1, 2005, 08:05 AM
hi guys and gals of sykes...wow talaga...well kwento ko lang ......someone like to go back to sykes(maybe you could answer this question) tapos sa july 11 ang start ng training namin(san ba usually nagtraining) pero malamang after ng training sa cubao kami nito mapunta...
may call center ang sykes here in cubao? san banda?
lh3n
Jul 1, 2005, 08:25 AM
^kpointe bldg. filmore corner aurora.
mesh
Jul 1, 2005, 08:36 AM
lh3n:
as in call center or recruitment office.. how do i go there if im from.... well... errr.... im from e.rod ***.. <st***d! =)>i really dont know other areas in cubao.. hehehe... funny but true.. im such an ig******!.. eheh..
open nba to? or soon to open.. when nmn? =)
geekhead
Jul 1, 2005, 09:02 AM
I heard you guys are gonna put up a site at Gilmore. Thats near my place! :) Ano position open ba ngayon sa sykes? and where can i apply? Thanks!
leftwinger
Jul 1, 2005, 08:51 PM
hayyyyyyyyyyy naku...... strike two na ang IT sa akin.. namumuro na malapit na mag bingo! GRRRRRRRR
wala ka pa ring kadala dala dormie dragon (accdg. to jeric). sa server ka pa rin umaasa, save mo sa ibang alternative noh.
ano na balita sa application mo?
el_gimikera
Jul 1, 2005, 10:21 PM
[B]hey sykkesgrrl magkano sweldo ng mga IT telephony whatever basta position nia un jan sa ortigas curious lang me coz my friend work there...ayaw nya sabihin eh ....
daveMachews
Jul 2, 2005, 01:08 AM
meron mc do at kfc. pde din sa 7th flr. amoy ulam ka nga lang paglabas mo.
ang balita eh kukunin na daw ng emerson lahat ng flr ng osma.
hmmm... siguro dun na lang sa 7th floor kahit amoy ulam... hehehe
Ganun na nga.. dominate na ng emerson ang OSMA...
lh3n
Jul 2, 2005, 01:34 AM
^kpointe bldg. filmore corner aurora.
oops, gilmore corner aurora pala... :bop:
AFAIK, operational na sya. pero walang HR screening dito.
Droc
Jul 2, 2005, 01:39 AM
yup qwest...sana lang po marunong taung sumunod dun sa wag magbabanggit ng account...hehehe...sabagay im a newbie...mahirap na...i can bend some rules but not break them...hehehe =D
lh3n
Jul 2, 2005, 02:13 AM
lh3n:
as in call center or recruitment office.. how do i go there if im from.... well... errr.... im from e.rod ***.. <st***d! =)>i really dont know other areas in cubao.. hehehe... funny but true.. im such an ig******!.. eheh..
open nba to? or soon to open.. when nmn? =)
call center. if from erod ka lang, i think you can pass by hemady kse sort of perpendicular sya sa erod and aurora. when you hail down from LRT2 Gilmore station, sa baba lang daw yung building. Beside St. Paul QC sya.
el_gimikera
Jul 2, 2005, 07:44 AM
oist *** bang magsasabi kung how much ang sweldo ng IT jan sa sykes...
el_gimikera
Jul 2, 2005, 10:49 AM
post nio ****..... ;)
lil19_gurl
Jul 5, 2005, 12:50 AM
ask ko *** Po iF after a foNe interView cnasaBi na niLa *** skEd For exaM? oR iF ***** na they'll juz Call U foR d exam sked..is deR a nEed 2 expect foR thEir Call?? oR bagsAk na?? kc ganUn sa ibang CC.. i hav no idea sa sykes.. thnx!
mesh
Jul 5, 2005, 04:25 PM
***sino sa inyo ang scheduled for an intervww in the evening after this --->[ phone intervw, exam, (includes: exam and typing test and intervw)]
***is the final interview/client intervw?
***ano pa *** mga next if u pass ^this intervw until u get a job offer?
***is it ok to tell them na u want to be in KPOINTE instead in OSMA? .. since im so near with KPOINTE.(*** bwasan nlng *** transpo allowance.. if meron..hehe)
reply nmn jan, o.. thanx!
badasschick
Jul 5, 2005, 11:50 PM
Hello! I went to Sykes and applied as a walk-in. I submitted my friend's resume din. Hanggang ngayon wala pa rin syang tawag, eh that was two weeks ago. Her credentials are good naman. So gaano katagal bago tumawag ang Sykes to set up an appointment/conduct a phone interview? Should I advise my friend to apply as a walk-in na lang kahit nagsubmit na ako ng resume niya sa HR? Thanks!
kolcenterdude
Jul 6, 2005, 01:21 PM
yahooo... may sl conversion na.... kaso 5 lang na convert sakin. hayyyy
mesh
Jul 6, 2005, 11:23 PM
sykes people assigned to Emerson,(Nt p.w.r dvsion to be specific-- i gess ur familiar wd dis-- inartehan ko *** *** name pre d ma-reveal *** acct.. =)) pasagot nmn..
*mahirap ba pg client intrvw na sa dvision n2?
*is it still a panel intrvw or isa ***.. (scary na **** to!)
*if they called u na 1pm *** intrvw, 1pm ba **** mgstart? or mghhintay kpa?
*gano kahaba ang intrvw?
kc.. the thing is.. if the intrvw wud start on the exact, given time, it would be better... kc i got another job intervw scheduled same day and one hour ahead *** and halos mgkatabi *** ng street/ave.. *** im hoping from ur replies na... sana... the intervw usually takes 15-20 mins ***. DI KAYA?-- (hoping and praying..)
just wanna make a decision kc.. if 22loy ko sykes or *** isang company--> which e2 na *** co. ive been waiting to call kc dsha nyt shift.. pe-enlighten nrin po ako.. thanx so much..
mesh
Jul 7, 2005, 10:07 AM
^^^ hi Sykes people... =)
focus_award
Jul 7, 2005, 02:44 PM
magtatayo ba sila ng callcenter sa baguio?
badasschick
Jul 7, 2005, 06:37 PM
May openings pa ba kayo? Wala na akong narinig from Sykes ah. :(
Droc
Jul 7, 2005, 11:58 PM
san ka ba nagsubmit ng resume? try mo magsubmit sa ortigas...
badasschick
Jul 8, 2005, 03:47 AM
Sa Ortigas ako nagsubmit. Twice na nga eh. Isa ako, isa yung friend kong nagwowork dyan.
Na-phone interview na ako. Okay naman daw, pero tatawag daw ulet para sa exam. Ayun, di na tumawag. :(
*must remember that patience is a virtue........*
james richard
Jul 8, 2005, 06:01 AM
Ganyan na ba sa Sykes ngayon mabagal mag response for joboffer ! Kc nung time ko it was 2004, one day lang ako...8am exam tapos 8pm tangap na ako...Anyway sa mga nag aaply sa Sykes konting tyaga! Good luck na lang sa inyo.... Samahan nyo ng dasal..hehheee
supersleepy
Jul 8, 2005, 11:51 AM
Ganyan na ba sa Sykes ngayon mabagal mag response for joboffer ! Kc nung time ko it was 2004, one day lang ako...8am exam tapos 8pm tangap na ako...Anyway sa mga nag aaply sa Sykes konting tyaga! Good luck na lang sa inyo.... Samahan nyo ng dasal..hehheee
dude! mejo walang hiring ang sykes now.. pm mo ko and i'll tell you the reason.. ok pa sa sykes.. nd *** in demand ang people.. :bop:
BeePeeOOO
Jul 8, 2005, 12:24 PM
Ako rin mabilis na-hire sa Sykes dati. Mukhang masama balita yan biglang bagal hiring. Bubwit ko rin sabi walang hiring sa favorite account namin ni James Richard.
badasschick
Jul 8, 2005, 03:01 PM
^^ Bakit kaya? *wonders*
thebluemystery
Jul 8, 2005, 03:05 PM
sino taga sykes Burgundy dun kasi ako nag lulunch and dinner sa canteen nila hehe.. sino gusto makipag meet or join kapag lunch or dinner :) hehe just msg me
flare
Jul 9, 2005, 09:32 PM
The Recruitment Assessment Phase in Sykes:
PHASE ONEa: You get a Phone interview for non-walk ins.
PART ONEb: the panel / group interview measures your participation skills, assertiveness and of course your conversational group language skills: how you carry a fluid conversation, etc.
PHASE TWO: the online exams are the basic industrial exams like
a. SRA verbal (they measure written language skills, comprehension, choice of words)
b. industrial sentence completion (measures organizational thought, association, choice of words, consistency)
c. abstract reasoning (measures analysis, comprehension, visual association, logic, differentiation, etc)
d. i believe there is a math test
e. there is an online typing tutor of some sort
f. i believe there is a supervisory index exam for officers and up and a FIT exam online.
PHASE THREE: if you pass the exams, you go through a Behavioral Interview with HR. The questions measure communication, job tolerance and attitude, a validation of experience / education, basic employee attitude factors such as readiness, flexiblity, analytic & creative thinking, problem solving, etc.
PHASE FOUR: the job specific interview is with the campaign or program. this measures technical knowledge or expertise, learning curve, trainability, program complexity and communication fit. there are some accounts in sykes that warrant the CLIENTS to interview you and have additional conference calls for streamlining the selection.
There are several recruitment rationales that sykes gets to employ:
1. there is an open position based on a new account implementation
2. the recruitment is for pooling purposes only in preparation for an account that may / may not start in 2-3 months.
3. open position based on attrition.
so if you think it's taking them a long time to call you back, better ask if you're earmarked for a future position or an existing one, and if the clients are involved in the hiring process.
hope this helps.
Hi! I need help. I'm taking the exam this Monday for an office staff position. Is the process the same as above?
Tranquility
Jul 11, 2005, 02:06 AM
petiks lang ngayon...
down ang tools namin kanina pa. ;)
goodluck po sa mga applicants.
Tranquility
Jul 11, 2005, 02:12 AM
supersleepy: oist namiss kita. may balak ka bang bumalik sa sykes? PM mo ko kung anong account ka if ever ha? dito sa account namin tumaas ang standards... IT peeps na kinukuha nila. mas magaling pa rin kami. ;)
nowhere2befound
Jul 11, 2005, 02:16 PM
hello people!!! i'm new here
supersleepy
Jul 11, 2005, 05:56 PM
supersleepy: oist namiss kita. may balak ka bang bumalik sa sykes? PM mo ko kung anong account ka if ever ha? dito sa account namin tumaas ang standards... IT peeps na kinukuha nila. mas magaling pa rin kami. ;)
hey! miss you too ann! balita dyan!? grabe.. tagal ap me pwede dyan.. 2 months pa.. lupit kayo.. IT peeps na katapat nyo.. panalo ka talga dyan! :D musta? proby ka na ba? dito na *** muna tayo balitaan ha.. keep me posted! good luck! ;)
james richard
Jul 14, 2005, 06:06 AM
Sarap nga bumalik sa Sykes ! Iba pa rin sa Sykes.... I miss the outings... puerto galore....subic... Right now I am happy naman sa new found kung callcenter... Muntikan lang akong bumalik dyan .. pasado na lahat exams and interview mas pinili ko lang akong iba....
supersleepy
Jul 14, 2005, 11:02 AM
Sarap nga bumalik sa Sykes ! Iba pa rin sa Sykes.... I miss the outings... puerto galore....subic... Right now I am happy naman sa new found kung callcenter... Muntikan lang akong bumalik dyan .. pasado na lahat exams and interview mas pinili ko lang akong iba....
james, san ka na ba ngayon? pm mo *** ako wer ka.. nabanngit mo ayala company na 19k base? how true? reply ka nmn .. tnx.. :D
losarim
Jul 14, 2005, 02:13 PM
saw an add sa jobstreet, syke's hiring for internal auditor, ok ba working environment jan sa admin?
gramiks
Jul 14, 2005, 11:56 PM
Just wanna ask, does Sykes have accounts handling e-mail support alone? If yes, may I know how much the base salary is? I am only an undergrad. Thanks so much in advance.
naia
Jul 15, 2005, 03:27 AM
tranquility, reveal mo **** identity mo...43rd k rin db? cnu-*** bng nagp pex stin...la n c leftwinger eh...c byahilo lang kilala ko...
supersleepy
Jul 17, 2005, 04:42 AM
mit nyo na si trang.. bait yan..
gramiks : secret sweldo nila.. but ask again..baka may magsabi.. nd nmn e-mail support *** sykes.. may voice din.. good luck! =)
mademoiselleaia
Jul 17, 2005, 11:18 PM
Hi there people! Im very much interested to apply in your company. I already passed my resume, but I havent received any call yet. I wanna go to Ortigas dis coming Tuesday. Does Sykes accept walk in applicants? Thank you so much and I hope to hear from you.
geekhead
Jul 21, 2005, 09:00 AM
Tagal ba mag process sykes? I passed the exams na then initial interview. 2 weeks na la pa din tawag. :confused:
BeePeeOOO
Jul 22, 2005, 06:52 PM
Isang buwan ang pinakamatagal na processing ng application.
Sa mga entry level positions, meron dyang mga accounts na ang base pay plus allowances umaabot ng 20 to 30K a month. Yan rin ang pinakamalaking magbigay ng foreign language premium["language allowance" in Sykes parlance].
geekhead
Jul 22, 2005, 07:02 PM
Thanks bro! I'm applying for a QA post. Kasi i heard na may site na sykes over at Gilmore which is near my place. Sana tumawag ulit. :)
syk_girl
Jul 24, 2005, 05:45 PM
Hello po!!!!!!!!!!! :bop:
bka po meron kyo vacancy sa account nyo....mppull out n po kc account nmin so we're looking for another account. Kung pwede po email/chat support :naughty: kc un ang support nmin eh.
Sobrang ang bagal kc ng HR! Grabeeee :grrr:
Thanks thanks thanks!
james richard
Jul 26, 2005, 07:14 AM
Talagang mahirap pumasok sa Sykes ! Pero once nakapasok ka na.. You are so PROUD TO WEAR THE RED TAG... Konting tyaga....
B!Tch HunTer
Jul 27, 2005, 08:15 PM
petix ba sa sykes or may petix na account??? reply ASAP!!! i need to transfer na...
supersleepy
Jul 28, 2005, 12:37 AM
i do admit in wearing that red tag proud! cheers to that! = )
B!Tch HunTer : ang alam ko *** na petiks sa sykes is yng training.. you will be paid to have fun.. after that.. syempre! work 3x! =)
try mo apply B!Tch HunTer .. good luck! =)
dumbo_dawg
Jul 28, 2005, 03:02 PM
hi Sykes peeps!
tanong lang po. i applied for the QA vacancy i saw in jobstreet, then i went through the phone interview two days ago. yesterday, i took the exam and passed. then yung one-on-one interview na with this girl. i think the interview went well (medyo maraming interview na rin naman akong pinagdaanan), pero sabi niya inform na lang daw ako pag next level of interview na. i asked if i'll receive a call about that, sabi niya "late next week" daw.
is this standard? i'm not sure, kase from experience, if you passed then you proceed to the next level ASAP. tulong naman o, this is troubling me a bit. i'd really like to work in sykes, pero shempre kailangan ko rin mag-apply na sa iba kesa walang ginagawa, baka may matapos kagad akong application early next week e.
talaga bang 1 week or so bago yung next level of interview? or yun ba ang "polite" way nila of saying "sorry, try again"? help please! thanks! :)
kolcenterdude
Jul 28, 2005, 04:47 PM
LF: hello naghahanap po ako ng matinong matitirahan malapit sa rs or osma. pm me naman. thnx
supersleepy
Jul 28, 2005, 06:53 PM
dumbo_dawg : as i l know thats normal.. wait ka ***.. yung sinabi nilang week na yun.. ganun din me and a batch mate b4.. iniisip na nila what acct ka ilalagay.. relax ka ***.. mukhang pasado ka na.. =)
geekhead
Jul 28, 2005, 08:56 PM
Ako din siguro 3 weels na for QA din last na din yung 1 on 1 interview. Ganun din sinabi. :confused:
tidus1203
Jul 29, 2005, 05:36 PM
Matanong lang, does Sykes till have the AMEX Financial Advisor account? Do they still offer it?
dumbo_dawg
Jul 30, 2005, 12:17 PM
hey guys, tulong naman. i know some of you would know. can anyone give me the standard pay range for QA's? i'm really not sure what to negotiate. i don't want to be underpaid, i don't want to make outrageous demands either. i have a little over a year's experience in the call center industry, 4 months of which are related to the QA job. can anyone tell me what's a sensible salary range, please? you can PM me if you fell that would be more appropriate. thanks a lot! looking forward to working in Sykes! :)
o8si5
Jul 30, 2005, 04:51 PM
:) Matanong lang, does Sykes till have the AMEX Financial Advisor account? Do they still offer it?
yes, they stil have the AEFA account
Droc
Jul 31, 2005, 10:36 AM
may kilala ako bumagsak sa AEFA account, kasabayan ko sa neo training...damn...kawawa naman...sa 10 ata sya lang bumagsak...
tidus1203
Jul 31, 2005, 10:48 AM
may kilala ako bumagsak sa AEFA account, kasabayan ko sa neo training...damn...kawawa naman...sa 10 ata sya lang bumagsak...
Mahirap nga ba talaga yang mga exams na yan?? I mean if I really study hard for it, probably I would pass naman diba? Atsaka may background naman ako sa finance maskin papaano. Ano ba yung mahirap yung Series 7 or yung Series 63?
Droc
Jul 31, 2005, 10:51 AM
di ako sure sa mga tanong mo pre...tsr kasi ako and nagkasabay lang kami sa neo training, eh mga 2 or 6 months na ata sila training sa AEFA account kaya di ko masasagot tanong mo...1 thing for sure...di ka pwede petiks dun sa account na yun at kelangan magaral talaga...
tidus1203
Jul 31, 2005, 11:12 AM
Yep I plan to do that kasi BIG TIME nga itong account na ito and it will really do wonders with my career.
BeePeeOOO
Jul 31, 2005, 11:18 AM
Series 63 ang mas mahirap...kaya ang ideal candidate ng Sykes yung mga pumasa na sa mga local mutual funds and stock brokerage licensure exams....problema hirap sila mag-hire ng mga ganyang klaseng tao dahil mga mapipili na ang mga may license sa securities. Sinabihan ako ng OM that there would be times where I would have to study at home since the lectures are not complete or would not cover the topic in sufficient detail. 2 weeks stay sa US.
tidus1203
Jul 31, 2005, 11:23 AM
And probably another problem is that people who have that kind of qualifications would not go there and punish themselves in a night shift when they can work day shift in a bank.
BeePeeOOO
Jul 31, 2005, 11:27 AM
Exactly, dahil nasa isang malaking investhouse ako nung time na iyon and enjoying my time speculating on the market
sleepyhead
Jul 31, 2005, 11:31 AM
yun series 7 yata yun mahirap. kse dun bumagsak yun iba kong mga nakasabay sa neo. 4 yata silang di pumasa, tas 2 under consideration. natanggap din naman un isa dun. buti yan may background ka sa finance. most of those who passed ksi na nakilala ko, may background sila. at shempre aral talaga sila.
BeePeeOOO
Jul 31, 2005, 11:39 AM
Kaya ko kasi nasabi na mas mahirap yung series 63 dahil specific na ito sa stock brokerage know how[kung dating stock broker madali...nakakita na ako mg mga lectures dito]Even people with finance background will be culture-shocked by the Series 63 since these are "techy" front and back-office work unique to stock brokers...kaya ideal candidate may SEC license as stockbroker/dealer.
...unlike the series 7 which is a fundamental know-how on the whole securities industry[like the Philippines Revised Securities Act-RSA].
BeePeeOOO
Jul 31, 2005, 11:50 AM
After doing day-shift work for investment houses doing retail and institutional sales, research, settlements and speculating on the stock market...I was shocked by the 18 months straight graveyard shift for the account though I am a licensed stockbroker/dealer and find the exams rather easy.
One thing that I like with that account at Sykes...no non-compete clause!
tidus1203
Jul 31, 2005, 02:24 PM
After doing day-shift work for investment houses doing retail and institutional sales, research, settlements and speculating on the stock market...I was shocked by the 18 months straight graveyard shift for the account though I am a licensed stockbroker/dealer and find the exams rather easy.
One thing that I like with that account at Sykes...no non-compete clause!
Baliktad tayo, ako wala pang experience sa mga investment houses. Pero I was a trader for a bank pero we concentrated more on fixed income securities (money market and bonds). Pero for me I will use this experience in a call center to upgrade my position in the bank in the future. Baliktad tayo. Ikaw nangaling ka na don kaya definitely ayaw mo na bumalik dito.
flick10
Jul 31, 2005, 05:40 PM
sino taga sykes Burgundy dun kasi ako nag lulunch and dinner sa canteen nila hehe.. sino gusto makipag meet or join kapag lunch or dinner :) hehe just msg me
lol shelbys smellbies lol
B!Tch HunTer
Jul 31, 2005, 07:26 PM
tnx sleepy! try ko magapply jan sometime.. nasanay kc me super duper petix e.. di ko malaman kung sa call center me nagwowork or ginawa naming internet cafe or arcade center *** mga stations namin e.. hehe.. :rotflmao: BISHO NA TOH!!! post ko mga pix 1 time.. laro pa!!! sna 4ever na *** account & team natin!!! kaso nde e...
B!Tch HunTer
Jul 31, 2005, 07:30 PM
nahihirapan na ako dito.. ang hirap maghanap ng mga bagong arcade games!!! nka2sawa na mga nila2ro naten eh.. antayin lang kame ng sykes.. su2nod na kayo na lalaruan namen.. :evil_lol:
B!Tch HunTer
Jul 31, 2005, 07:32 PM
nahihirapan na ako dito.. ang hirap maghanap ng mga bagong arcade games!!! nka2sawa na mga nila2ro naten eh.. antayin lang kame ng sykes.. su2nod na kayo na lalaruan namen.. :evil_lol:
B!Tch HunTer
Jul 31, 2005, 07:32 PM
nahihirapan na ako dito.. ang hirap maghanap ng mga bagong arcade games!!! nka2sawa na mga nila2ro naten eh.. antayin lang kame ng sykes.. su2nod na kayo na lalaruan namen.. :evil_lol:
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