Ambergris Solutions

[r_69_e]

I think you guys misunderstood. (Or I)

she could re-apply in ambergris anytime there's no problem about that. what she can't do is apply to OTHER CALL CENTERS for a year after she resigns in amber. that's what they call the non-compete clause. Even I have the non compete thing. I think all call centers do.

About the TC's recommendation, if the TC is gone. hmm... wait I'll ask. :D

[r_69_e]

Originally posted by ryce_djembe
ayus!!! contract signing na ako...then next week start na ng training!!! :hippie:

*okay*

[r_69_e]

We need Customer Interactions Associates (CSR), Inbound Sales Associates, and Technical Support Representatives. (this is immediate, if you get hired you start on monday! Oct 4)

Our office is at the 31/F 25 ADB ave., (right across The Podium mall) Ortigas Center Pasig City, 1600
OPEN HOUSE: Monday-Friday, 10AM-6PM
Walk-ins will be immediately interviewed.

any questions feel free to post. :)

[Leo_Wyatt]

Originally posted by r_69_e
I think you guys misunderstood. (Or I)

she could re-apply in ambergris anytime there's no problem about that. what she can't do is apply to OTHER CALL CENTERS for a year after she resigns in amber. that's what they call the non-compete clause. Even I have the non compete thing. I think all call centers do.

About the TC's recommendation, if the TC is gone. hmm... wait I'll ask. :D

Is this non-compete clause applicable for both regularized and unregularized (who worked < 6 months) employees who leave Ambergris?

[IceKnight]

Originally posted by r_69_e
We need Customer Interactions Associates (CSR), Inbound Sales Associates, and Technical Support Representatives. (this is immediate, if you get hired you start on monday! Oct 4)

Our office is at the 31/F 25 ADB ave., (right across The Podium mall) Ortigas Center Pasig City, 1600
OPEN HOUSE: Monday-Friday, 10AM-6PM
Walk-ins will be immediately interviewed.

any questions feel free to post. :)

can i ask what account would the tech rep have? is this the gaming account?

[callcenterdude]

hello amber peeps. may ex ako dyan work. la lang.

[r_69_e]

Originally posted by Leo_Wyatt
Is this non-compete clause applicable for both regularized and unregularized (who worked < 6 months) employees who leave Ambergris?

yeah I think so.

[r_69_e]

Originally posted by IceKnight
can i ask what account would the tech rep have? is this the gaming account?

nope this is for our website company. there are no openings yet for our gaming accounts as of the moment.

[GaEl23Mla]

I know that inbound sales is for DELL... for which clients are the customer service and tech accounts?

[gfnikel]

Originally posted by r_69_e
I think you guys misunderstood. (Or I)

she could re-apply in ambergris anytime there's no problem about that. what she can't do is apply to OTHER CALL CENTERS for a year after she resigns in amber. that's what they call the non-compete clause. Even I have the non compete thing. I think all call centers do.

About the TC's recommendation, if the TC is gone. hmm... wait I'll ask. :D

I thought you said.... oh well, never mind. pwede ka pa pala balik sweetiepot eh. :)

[r_69_e]

^another problem would be the not-for-rehire that the OPS signed. She needs recommendation from her TC if she wants to re apply.

[r_69_e]

Launch your career to new heights! We are looking for only the best and brightest talents to join Manila’s leading outsourced call center, Ambergris Solutions. Our partnership with the world’s premier provider of computing products and services has created exciting new opportunties for Customer Service Professionals.

Catch us on our Recruitment Roadshow and BE HIRED ON THE SPOT!
October 2, Saturday - Grilla, Libis (10am to 5pm)
October 3, Sunday - Discovery Center, Clermont Room (1pm to 8pm)
October 3, Sunday - Grilla, Libis (10am to 5pm)
October 4, Monday - Giligan’s Island, Pasay Road (11am - 7pm)
October 4, Monday - 31st flr. Discovery Center (10am to 7pm)

Bring your friends and earn rewards too! We’re offering bonuses for every successful referral you bring with you. We look forward to meeting you and discussing excellent career opportunities.

Join our team, be a part of our success and leadership in the call center industry.

WE ARE
IMMEDIATELY
HIRING:
300
CUSTOMER
INTERACTION
ASSOCIATES

INBOUND SALES
ASSOCIATES

TECHNICAL
SUPPORT
ASSOCIATES

TEAM CAPTAINS

[yellowRanger]

r_69_e: super hiring tayo ha! :lol:
hay attrition attrition attrition wala nang katapusan.....
I hope OPS & HR can sit down and talk about what's causing too much attrition sayang ang investment, sa training palang talo na tayo...

anyway, I know that almost all the call centers have the same problem.

[oli]

r_69_e

pati po ba TL's on the spot hiring?
ano po requirements for TL's ?
got no Call Center Experience kasi
pero I do have management experience in customer service, operations, and sales support
thanks!

[Leo_Wyatt]

Wow! Mass hiring pala dito sa Ambergris... :):up:

Keep up the good work. ;)

[sweetiepot]

Halu guys :glee:

So it means i can still re-apply after i finished college? :D pero i need a recommendation letter from my TC,right?kahit na po sa ibang account ako mag aapply i still need a recommendation letter?

I'm planning kasi(kung pwede pa!)mag re-apply sa inbound naman..waah!no outbound please.. :glee:

Thanks guys :kiss:

[r_69_e]

yellowranger: yeah nag triple shift ako becuase of this thing!

oli: yeah I think so. go to our solo jobfairs nalang. scroll up for the details

Leo_Wyatt: 0o nga eh. Isang account lang yan!

sweetiepot: yep. and try talk to gillaine pineda about your case para malinawan tyong lahat. :)

[r_69_e]

http://www.pcgames.de/screenshots/original/dell_logo.jpg
the world’s premier provider of computing products and services has created exciting new opportunties for Customer Service Professionals.

WE ARE
IMMEDIATELY
HIRING:
300
CUSTOMER
INTERACTION
ASSOCIATES

Catch us on our Recruitment Roadshow and BE HIRED ON THE SPOT!
October 2, Saturday - Grilla, Libis (10am to 5pm)
October 3, Sunday - Discovery Center, Clermont Room (1pm to 8pm)
October 3, Sunday - Grilla, Libis (10am to 5pm)
October 4, Monday - Giligan’s Island, park square drive, across Goldencrest, Makati city (11am to 7pm)
October 4, Monday - 31st flr. Discovery Center (10am to 7pm)

[r_69_e]

Bring your friends and earn rewards too! We’re offering BONUSES & BRAND NEW HANDPHONE UNITS WITH POSTPAID PLANS! for every successful referral you bring with you. We look forward to meeting you and discussing excellent career opportunities. Limited until Oct 4 only!

You can Catch us on our Recruitment Roadshow and BE HIRED ON THE SPOT!
October 2, Saturday - Grilla, Libis (10am to 5pm)
October 3, Sunday - Discovery Center, Clermont Room (1pm to 8pm)
October 3, Sunday - Grilla, Libis (10am to 5pm)
October 4, Monday - Giligan’s Island, park square drive, across Goldencrest, Makati city (11am to 7pm)
October 4, Monday - 31st flr. Discovery Center (10am to 7pm)

[r_69_e]

Originally posted by yellowRanger
r_69_e: super hiring tayo ha! :lol:
hay attrition attrition attrition wala nang katapusan.....
I hope OPS & HR can sit down and talk about what's causing too much attrition sayang ang investment, sa training palang talo na tayo...

anyway, I know that almost all the call centers have the same problem.

dein nga pala attrition ito. We're just getting bigger and bigger!

[ryce_djembe]

^
am i also entitled to the bonuses even if i got hired just recently? :D

[r_69_e]

hahaha! :lol: sayang you missed it! valid yun for this saturday, sunday and monday only. hihihi :D

[sweetiepot]

Thanks :D

[deliriumtrigger]

does Ambergris Solutions hire undergrads? im planning to apply for tech support this monday at gilligans park square 1. TIA!

[Leo_Wyatt]

Originally posted by deliriumtrigger
does Ambergris Solutions hire undergrads? im planning to apply for tech support this monday at gilligans park square 1. TIA!

Yes they do. I referred an undergrad friend and he got hired.

As long as you have the guts and skills of being a CIA, then this an opportunity for you. ;) Grab it. :)

[TipZyGirl]

is dell still on hiring? kase i missed the Recruitment Roadshows, im an undergrad.. will they accept me? pls pm me, im kinda desperate having a job to be able to finish my studies.. thanks..

[Leo_Wyatt]

^ Yes. Ambergris is always hiring.

[r_69_e]

Originally posted by deliriumtrigger
does Ambergris Solutions hire undergrads? im planning to apply for tech support this monday at gilligans park square 1. TIA!

yes. hope you got accepted! :)

[r_69_e]

Originally posted by TipZyGirl
is dell still on hiring? kase i missed the Recruitment Roadshows, im an undergrad.. will they accept me? pls pm me, im kinda desperate having a job to be able to finish my studies.. thanks..

Hi! check your pm. :)

[r_69_e]

thanks Leo_Wyatt!

[muerte]

hi guys! ambergris will have another batch come in for 2 of their technical support accounts! :D if you think you (or your friends) have the wits and communication skills :wink: to handle the job (remember guys, this is a call center), email the resumes to roy.rivera@ambergrissolutions.com and indicate which account you wish to apply for.

TECHNICAL SUPPORT REPRESENTATIVES (Xeon Account)
* Shows interest in new software and technology
* Has a broad awareness of gaming consoles
* Advanced understanding of consumer electronics and game consoles
* Can define or prove knowledge of the basic technical terms
* Basic Networking & Troubleshooting skills

TECHNICAL SUPPORT REPRESENTATIVES (Generals Account)
* Demonstrates familiarity with various Windows operation systems (MS® Windows® XP, MS® Windows® 98, and MS® Windows® ME or current version and Internet Explorer)
* Familiarity with PC hardware
* Expertise with the Internet and Internet applications
* Familiarity with PC gaming and related consumer electronics
* Familiarity with Internet Connectivity (gateway access, remote modem access, direct internet access)
* Experience playing massively multiplayer online games (MMOG)

[r_69_e]

Our gaming accounts are now open! apply now! :)

note:
Guys Please put in "PEX" or pinoyexchange under source on the log sheet when you apply. :)

[kill_dork]

hello question lang po.

A friend of mine got accepted but didn't proceed with the contract signing because he still has matters left to finish.

Now he is free from all the responsibilities and is now very able to go full time. Is he still capable of pursuing the contract signing or will he re-apply again?

thanks.

[r_69_e]

^

He should call Recruitment regarding this matter. If he could remember his 2nd interviewer he should look for him or her.
Our trunkline is 638.9440. :)

[sweetiepot]

Halu guys :wave: Question lang..Gano ba katagal nap-process yung final cheque?like a week or two? :D

[r_69_e]

say months! :D

do follow ups nalang. :)

[r_69_e]

kill_dork: can you ask him when was his offer? :)

[r_69_e]

We have openings for FRONT DESK ASSOCIATES (FDA's) and we need 6 more! (to provide administrative support to the Management Team.) Here are the following qualifications


- BA or BS degree holder from any reputable school or university

- Excellent communication skills

- Must have very good customer service orientation and can relate well with people from different cultural backgrounds

- At least 1 year administrative support experience is an advantage

- Must be proficient in MS Office Applications

- Female, 20 - 26 yrs old

- Should be willing to work in shifts including graveyard

[sweetiepot]

r_69_e Alrighty.Thanks!!! :)


waa..I miss Amber!

[r_69_e]

^ that's alright! come back come back! :D :)

[r_69_e]

EARTHQUAKE!! hihih :D

[oli]

lakas ng earthquake, grabe...
nasa 36th floor pa naman ako...
parang guguho itong condo...

nga pala, just finished 3day ASI training under Jean Marte...
will do Client Specific next week under Hollie Lo...

[Leo_Wyatt]

Originally posted by oli
lakas ng earthquake, grabe...
nasa 36th floor pa naman ako...
parang guguho itong condo...

nga pala, just finished 3day ASI training under Jean Marte...
will do Client Specific next week under Hollie Lo...

Ganda ni Jean. *okay* I miss her a lot na since I left Ambergris. :lol:

[badasschick]

Oli, 36th floor ka? Are you from a technical account? Isang account lang naman sa 36th floor eh, techie account.

[deliriumtrigger]

this is what ive been waiting for, a TSR for a gaming account!

[oli]

badasschick,

36th floor po ng paragon plaza (condo), hindi po ng discovery...
am in training pa lang for DELLCAG...
bakit po ?

[ryce_djembe]

^oli

i'm also from dell cag...
hirap ba client specs?
kakatpos ko lang ng ASI eh.
sbi skin ng friend ko, halos maloka na daw sha...wahehehe!

[oli]

ryce_djembe

mag-client spec pa lang ako this week
baka magkasama tayo sa training
sino ASI trainor mo ?

[r_69_e]

no mentioning of the specific account please. thank you! :)

[r_69_e]

Originally posted by deliriumtrigger
this is what ive been waiting for, a TSR for a gaming account!

interested? just email your cv to roi.rivera@ambergrissolutions.com or jeremy.angulo@ambergrissolutions.com. :)


TECHNICAL SUPPORT REPRESENTATIVES (Xeon Account)
* Shows interest in new software and technology
* Has a broad awareness of gaming consoles
* Advanced understanding of consumer electronics and game consoles
* Can define or prove knowledge of the basic technical terms
* Basic Networking & Troubleshooting skills

TECHNICAL SUPPORT REPRESENTATIVES (Generals Account)
* Demonstrates familiarity with various Windows operation systems (MS® Windows® XP, MS® Windows® 98, and MS® Windows® ME or current version and Internet Explorer)
* Familiarity with PC hardware
* Expertise with the Internet and Internet applications
* Familiarity with PC gaming and related consumer electronics
* Familiarity with Internet Connectivity (gateway access, remote modem access, direct internet access)
* Experience playing massively multiplayer online games (MMOG)

don't forget to specify the account you're interested in. thanks. :)

[r_69_e]

oli: did you get hired as TC? :)

[ryce_djembe]

Originally posted by r_69_e
no mentioning of the specific account please. thank you! :)

sowee.....:D di na mauulit!

[deliriumtrigger]

thanks for the info r_69_e. ill think of it. if only Ambergris have an office here in Alabang or Makati, i will have no second thoughts.

[yellowRanger]

aha ang aura ni Jean Marte andito narin pala:lol:

she's really beautiful and a good speech trainor as well..have fun guys!

again no mentioning of accounts please! ...shhhhhh!

[r_69_e]

Originally posted by deliriumtrigger
thanks for the info r_69_e. ill think of it. if only Ambergris have an office here in Alabang or Makati, i will have no second thoughts.

How about the fort global city market market? still far? :)

[r_69_e]

ryce_djembe: Ayos lang! :D

[his_girlfriend]

does ambergris have job openings other than positions for csr/tsr?

[gfnikel]

What goes around comes around....

[r_69_e]

Originally posted by his_girlfriend
does ambergris have job openings other than positions for csr/tsr?

for females Front Desk Associates (FDA). :) you interested?

[kobe20]

ako im here at ambergris like one year na and 2 months na to be exact today.....



and naniniwala na ako na there will be a lot of call centers that will offer you bigger pay and better opportunities pero isa lang ang matatawag mong kapamilya at kapuso at natagpuan ko yan dito sa ambergris....


thats why


i love ambergris....

[Leo_Wyatt]

Originally posted by kobe20
ako im here at ambergris like one year na and 2 months na to be exact today.....



and naniniwala na ako na there will be a lot of call centers that will offer you bigger pay and better opportunities pero isa lang ang matatawag mong kapamilya at kapuso at natagpuan ko yan dito sa ambergris....


thats why


i love ambergris....

Good for you! Ako hindi ko naramdaman iyan.

[r_69_e]

kobe20: Wow! *okay*

Leo_Wyatt: bad for you. :D

[gfnikel]

Originally posted by Leo_Wyatt
Good for you! Ako hindi ko naramdaman iyan.

I agree with Leo_Wyatt. I stayed in Amber for more than a year pero di ko nafeel *** naramdaman ni kobe20. But it's a good thing na rin kase I learned a very important lesson.

[DevlshlySinnful]

hmmm.. no comment!

[sweetiepot]

H R people!!! :D

I have a question,di ba nga Jill Pineda said that I'm not for RE-hire,pero I want to try INBOUND account sana..Pwede pa kaya yun??

Waa..I wanna work in Amber pa rin!!! :(

[badasschick]

Originally posted by oli
badasschick,

36th floor po ng paragon plaza (condo), hindi po ng discovery...
am in training pa lang for DELLCAG...
bakit po ?

Ah, la lang. I thought you might be someone that I know. :)

[r_69_e]

Hang on sweetiepot. I'm gonna ask first recruitment about this. :)

[silver143]

maganda na sana ** sa ambergris.. friday night treats... libre cater and more freebies kaso lang pag dating sa pera olats ka pa rin batch 7a me sa super Q...hirap pa namang magbenta ng computer at lalo na *** super slam tapos ala manlang commision kapalit lang P100 na GC from starbucks... pero isa lang gusto ko sa AMB daming magagandang babae.. hehehe

[6race]

:)

god bless to amber people and the ex amber peeps. :wave:

[CellSeeker]

I have a question. Is ambergris hiring for a technical account right now, preferably Dell account?

[Leo_Wyatt]

Originally posted by 6race
:)

god bless to amber people and the ex amber peeps. :wave:

Good luck din... especially sa mga nasa dati kong account na mukhang tinaasan na ang passing metrics. They have to sweat more. :eek:

[r_69_e]

Originally posted by CellSeeker
I have a question. Is ambergris hiring for a technical account right now, preferably Dell account?

yes but the account you mentioned is only for inbound sales and customer service.

We have GAMING accounts though if you're intersted. :)

[Chaos_Flux]

bukas na ba ang gaming account **? para may second job na me aside from my first job... pwede ba yun.... casino financier kasi me eh....

[Chaos_Flux]

huwag lang Dell... i already worked with an OEM....

[r_69_e]

Chaos_Flux: yes it is open. Just include to your CV that your applying for TSR in the XION account :)

[Chaos_Flux]

san location ng gaming account? ortigas or the fort?

[galit_kay_kuhol]

may EA games pa ba ang ambergris?

[r_69_e]

Originally posted by Chaos_Flux
san location ng gaming account? ortigas or the fort?

tech support accounts will be in the fort. :)

[tuxxx20]

ano ang specs ng contract ng ambergris for employees?? gaano katagal ang required stay with the company at minimum?

[r_69_e]

^ We have no bonding contract so you could come and go anytime you want. :)

[Murdock19]

Originally posted by r_69_e
yes but the account you mentioned is only for inbound sales and customer service.

We have GAMING accounts though if you're intersted. :)

Yung inbound sales for Dell,basically ano ginagawa dun?nagtrotroubleshoot din ba?or purely sales? Im not good sa mga Games kaya mas ok yata *** sa Dell.

[west_logic]

pa lagay naman nung full info para sa sales inbound ng DELL at gaming account;
me nagsabi sakin medyo pangit daw yung dell inbound sales, sana d totoo

[yellowRanger]

Bye guys! I'm leaving soon(next week)and yes just like everbody else I have to move on. Warts and all I still love Ambergris Solutions.
(Fossil na ako masyado sa amber so lets give chance to others naman, I've witness how this company grew from only the 31st floor at discover to raffles and now market-market. I've been with a number of boss(ATM, TM, OM and AOM's) made a lot of friends, agents, TC's, Training, receptionist, IT, HR , comp&ben and many more. I definitely learned a lot but sometimes the only way to move forward is to say goodbye.)

May God guide and Bless us all!

Ambergris Rules!:)

[Leo_Wyatt]

Originally posted by west_logic
pa lagay naman nung full info para sa sales inbound ng DELL at gaming account;
me nagsabi sakin medyo pangit daw yung dell inbound sales, sana d totoo

Not to discourage you but speaking of that DELL inbound sales... been there done that. :o Ayokong magsisi ka sa huli.

I would prefer the GAMING Account. ;)

[Leo_Wyatt]

Originally posted by yellowRanger
Bye guys! I'm leaving soon(next week)and yes just like everbody else I have to move on. Warts and all I still love Ambergris Solutions.
(Fossil na ako masyado sa amber so lets give chance to others naman, I've witness how this company grew from only the 31st floor at discover to raffles and now market-market. I've been with a number of boss(ATM, TM, OM and AOM's) made a lot of friends, agents, TC's, Training, receptionist, IT, HR , comp&ben and many more. I definitely learned a lot but sometimes the only way to move forward is to say goodbye.)

May God guide and Bless us all!

Ambergris Rules!:)

Good luck in your career. Your statement made me remember what i typed in my resignation letter for Ambergris. ... "I believe it is time for me to move on and explore other opportunities related to my career goals and interests."

:cool:

[CellSeeker]

U have microsoft acount right?

[r_69_e]

Originally posted by Murdock19
Yung inbound sales for Dell,basically ano ginagawa dun?nagtrotroubleshoot din ba?or purely sales? Im not good sa mga Games kaya mas ok yata *** sa Dell.

yup it's more on sales. :)

[r_69_e]

Originally posted by west_logic
pa lagay naman nung full info para sa sales inbound ng DELL at gaming account;
me nagsabi sakin medyo pangit daw yung dell inbound sales, sana d totoo

this for the gaming account... don't have any details yet for the inbound sales account.

* Shows interest in new software and technology
* Has a broad awareness of gaming consoles
* Advanced understanding of consumer electronics and game consoles
* Can define or prove knowledge of the basic technical terms
* Basic Networking & Troubleshooting skills

[r_69_e]

yellowRanger: sana you waited for townhall nalang muna. sa december pa. neway good luck to you and take care. god bless us. :)

[west_logic]

omg......ok sobra na requirements yan, ilan tao needed sa account na yan , walk in po b? PC, PS2 at Xbox thru DSL po b ang mga consoles??
parang saya dyan sa inyo....

[west_logic]

one more thing , paki message nalang sguro sakin magkano (ahem ahem) pay sa account na yan

[r_69_e]

Originally posted by west_logic
omg......ok sobra na requirements yan, ilan tao needed sa account na yan , walk in po b? PC, PS2 at Xbox thru DSL po b ang mga consoles??
parang saya dyan sa inyo....

one more thing , paki message nalang sguro sakin magkano (ahem ahem) pay sa account na yan

right now on hold ang hiring to both gaming accounts. Announce ko nalang ulet kapag hiring na kame.

about the pay... pareho lang sa iba.. starting.

[sweetiepot]

Hi Amber peeps :wave: I already called HRD and now I know what to do :D

I miss Ambergris :(

PUSH!!!! :glee:

[r_69_e]

^ so what did they say?

[sweetiepot]

Ask for a recommendation letter from my supervisor. :)

[ryce_djembe]

r_69_e

musta chong?! hay... information overload na ako sa client specs and starting on monday, i'll be on the floor to take calls!!! kaka-nerbiyos!

sana maka-graduate ako sa Nov. 12....punta ka sa graduation ng batch namin ha!! batch 36 ako(alam mo naman acct ko di bah?)

ingatz!!!

[r_69_e]

sweetiepot: good! hope you come back soon! :)

ryce_djembe: kaya yan... halos wala naman bumabagsak sa training unless may problema... gusto ko pumunta kaya lang sa market! market! na kame naka-base ngayon eh. sarap ng buhay di lang lumapet, ganda pa ng mga pc dito... naka 512 na ram saka gforce na video card. lalang. :D

[kobayashi]

r_69_e,

aside from sending you my CV via E-mail, paano pa ako pwede mag apply? Online? Pag walk-in, saan naman?

Thanks

[r_69_e]

^ You could apply as walk-in here at market! market! in the fort global city or Discovery Centre in ortigas. Where are you coming from by the way? :)

[kobayashi]

r_69_e

I'm from Las Pinas, mas maganda nga sa Market! Market! dahil mas madali sa C5 ang daan eh...

Who should I look for? Should I expect to be given an exam or interview lang muna?

[mirage_xii]

Hello, Everybody!

Pardon me, I just like to share a not-so-okay experience with this company. No offense to anybody, I strongly believe I am entitled to an opinion because of what Ambergris did to me.

Few weeks ago, they had an advertisement in the newspaper saying they'd have a recruitment at Gilligan's Island in Makati. So I went there and tried my luck. I've submitted my resume, was asked to write an essay about certain things and interviewed. I was made to wait and later on had the pleasure of talking to a another lady who was really wonderful... Hehehe... She enthusiastically said that I was hired on the spot. There were 3 more persons with us who were also supposedly hired. At the latter part, I have discussed more closely the job offer and did my best to bargain. I was again asked to wait and another lady came... who was the total opposite of the wonderful lady I spoke with earlier. She also told me that they can't change the offer and that I don't fit for the position I was applying for. DUH!?! HERE'S THE CATCH: THERE WERE NO EXAMS OR TESTINGS DONE WHATSOEVER EXCEPT THE ESSAY WHICH APPARENTLY WASN'T IMPORTANT SINCE THEY DIDN'T TOUCH IT. HOW THE HECK CAN THEY MEASURE ONE'S QUALIFICATION WITH THEIR METHOD?!? I have 5+ years solid experience in my field of work, have been employed by several companies and I have more than sufficient skills. Oh, btw, just to prove myself... My last work was with Convergys Phils. I resigned because our family had to set-up our own biz but now, I still want to work in a Call Center again because I enjoy it (believe it or not. Hehehe). Convergys recruiters have the most stringent recruitment process ever known to a lot of folks. Compare their process to Ambergris...

Convergys: (may be different or have been changed, this is the process I went through prior to my stint with them)

1. Initial Interview
2. Written Exams - A. English Comprehension; B. I.T. Comprehension
3. Typing Test
4. Second Interview
5. Simulation Exams - Consisting of 3 Parts
6. Final Interview
7. Job Offering.

Ambergis:

1. Initial Interview
2. Essay <-- I doubt they use this for evaluation purposes
3. Job Offering.

I wonder what Ambergris Recruiters can say about this. If one would want to be the best, he/she has to be with the best. This is also true and applicable with Companies. Considering the above comparison, will Ambergris accomplish that?!? I wish others won't experience what happened to me.

... And finally, before I left Gilligan's Island, I have informed them that I respectfully decline the offer. I am sure there's a better Company out there and I'd be better off with them. Hehehe.


.... What goes around, comes around.... Sometimes, wrap around. Hehehe...

[r_69_e]

Originally posted by kobayashi
r_69_e

I'm from Las Pinas, mas maganda nga sa Market! Market! dahil mas madali sa C5 ang daan eh...

Who should I look for? Should I expect to be given an exam or interview lang muna?

Ic. As of now wala pang recruitment team dito sa market market but within the week magsimula narin sila.

No exams just an essay and interviews. :)

[r_69_e]

mirage_xii: You said you were hired but you don't fit the position?

Just to clear things our recruitment process was changed then because we were immediately hiring and that we have to produce 300 agents for a certain period of time.

hmm... Are you that guy... with two friends?

[6race]

hi guys! :wave:

just wanted to share MY opinion on what mr. mirage said...

i know ambergris went on a recruitment roadshow at several locations. based on what the ad said: BE HIRED ON THE SPOT! therefore, i would think that the recruitment process will be speedy. as far as i know, the interviewers weren't the recruiters but the people from operations themselves.
i joined ambergris last august, and i went through the long and comprehensive recruitment process. it's like passing thru a needle! i know the recruiters are very picky and that's because the clients want WINNERS.

a job offer is self-explanatory, if one offers you something and you're not happy with it, then it's your choice whether you would accept it or not. no need to be sour-graping about it.

i know that convergys has openings, why don't you apply again?

God bless! :)

[kobayashi]

As of now wala pang recruitment team dito sa market market but within the week magsimula narin sila

so do you mean to tell me na next week nalang ako pupunta sa Market! Market!?

Thanks

[r_69_e]

^ hmm... I'll keep you posted :)

[mirage_xii]

Hello once again, Folks!

Hehehe. I appreciate the responses. You see, I don't mean you folks any harm... I don't mean to offend you. Also, I am not sour graping about it. How can you explain what your (whatever you call it) recruitment team at Gilligan's Island did to me?

r_69_e, pardon me... I've checked & wasn't able to determine your gender... Ma'am/Sir, I came there all by myself. I didn't have a company. With all due respect, I didn't go there to make war or even complain about anything... I went there to find a decent job... a serious job. Sad to say, your recruiters did some inappropriate things. And you've admitted it yourself that I am right when you said "Just to clear things our recruitment process was changed then because we were immediately hiring and that we have to produce 300 agents for a certain period of time". Thanks for the confirmation. I admire you for telling the truth. Everybody makes a mistake and I am a firm believer that there's always a room for improvement.

6race, pardon me. I've also checked & wasn't able to determine your gender... Ma'am/Sir... your statement that... "as far as i know, the interviewers weren't the recruiters but the people from operations themselves"... makes me wonder some more. Saying "as far as I know" isn't a concrete statement, one might be wrong. Have you verified first with your HR what really is happening with the recruitment? Secondly, it's a fact that you also admitted there's something inappropriate happening. Is Ambergris running out of HR Personnel that they make people from operations do the hiring for them? Do you think the recruitment process I went through was appropriate? Moreover, how would you expect to get the best people for your company if you do the recruitment that way?!?... You also mentioned... "i joined ambergris last august, and i went through the long and comprehensive recruitment process. it's like passing thru a needle! i know the recruiters are very picky and that's because the clients want WINNERS."... Splendid! Then, why didn't I go through that?!? @#$*! By this time, I believe there are a lot of people in your company who are lesser competent than you are because they were hired in an inappropriate manner. Think of this example... Imagine there's a Military recruitment and if you wrongly recruited a potential Soldier, it can mean death for them in combat... In a way, it's just the same... What if you've wrongly hired a person? Remember that on the phone, the one representing the company stands as the company and if that person wrecks havoc you know what it will cost the company... Therefore, there's no excuse whatsoever for what's been done. Period. It would rather be acceptable to site that it needs improvement... More of what you said... "a job offer is self-explanatory, if one offers you something and you're not happy with it, then it's your choice whether you would accept it or not. no need to be sour-graping about it"... Very well said! I totally concur with you that it needs not a sour graping. What I am sharing doesn't mean I am sour graping. Can't ambergris just admit a mistake and make the necessary improvements?!? You may earn my respect for that!!! ... Lastly, you said... "i know that convergys has openings, why don't you apply again?"... that's an excellent question. I'll tell you why... Convergys is such an outstanding company and I resigned from them because of what I said on my prior message (that our family was setting-up a biz that requires my full attention), I wasn't terminated. Tell me if you want me to prove this to you, we can meen face-to-face so I can show you the necessary document as proofs. I can reapply anytime and come back, however, I prefer to do a little exploration in the Industry and try it out with other reputable call centers. Last year, prior to my stint with Convergys, I have done a personal research about Call Centers and I was able to make updates on that now. I'll share one information with you... "there will be or there might have already been a shortage of qualified Call Center Personnel now". Either of the two will happen and because of incomplete informations available to the public, it's pretty hard to tell exactly when the shortage will occur but it certainly will happen.... The bottom line... If one is confident, sufficiently skilled and experienced (also has a positive outlook towards work and life), better opportunities are at hand. Companies like Ambergris might think they can just get away with it and offer Filipinos what they don't deserve. Not all Filipinos are desperate to find a job in any condition the hiring company would like.

DON'T YOU AND THE REST OF THE FILIPINO PEOPLE WANT TO GET WHAT WE DESERVE?!? WE DESERVE BETTER WORK OPPORTUNITIES!!! SHAME ON THOSE COMPANIES WHO TAKE ADVANTAGE OF OUR CRISIS TO MAKE USE OF US. FOLKS, BE ASSERTIVE!!! IT'S ABOUT TIME FILIPINOS GET WHAT THEY ARE SUPPOSED TO GET! DON'T WAIT 'TILL MOST, IF NOT ALL EXCELLENTLY QUALIFIED FILIPINO WORKERS ARE ALERADY OVERSEAS!

God bless you all too. I come in peas er... peace. I apologize for any inconveniences I have caused you, Folks.

[r_69_e]

^ mirage_xii: It seems that you have big issues... with ambergris. I'll answer some of your queries.

And you've admitted it yourself that I am right when you said "Just to clear things our recruitment process was changed then because we were immediately hiring and that we have to produce 300 agents for a certain period of time". Thanks for the confirmation. I admire you for telling the truth. Everybody makes a mistake and I am a firm believer that there's always a room for improvement.

Yes but it seemed you didn't understand. I told you our process "WAS" changed due to our IMMEDIATE hiring (You know what immediate means don't you? hope you do...) That we have to hire them for a CERTAIN PERIOD OF TIME. (I made the key words bigger so you would understand it better :D ) We used that process in order to hire as QUICKLY and as many as possible.

Is Ambergris running out of HR Personnel that they make people from operations do the hiring for them? Do you think the recruitment process I went through was appropriate? Moreover, how would you expect to get the best people for your company if you do the recruitment that way?!?...

Recruitment was given 3 days to produce 300 agents so how would you expect them to get 300 in 3 days? MANPOWER.

I believe there are a lot of people in your company who are lesser competent than you are because they were hired in an inappropriate manner. Think of this example... Imagine there's a Military recruitment and if you wrongly recruited a potential Soldier, it can mean death for them in combat... In a way, it's just the same... What if you've wrongly hired a person? Remember that on the phone, the one representing the company stands as the company and if that person wrecks havoc you know what it will cost the company... Therefore, there's no excuse whatsoever for what's been done. Period.

Military has training... so do we. ;) If they fail to pass training then it's back to the drawing boards for them.

Can't ambergris just admit a mistake and make the necessary improvements?!?

You declined to our offer but still our mistake. It's a big loss for us for not having you. :(

Convergys is such an outstanding company and I resigned from them because of what I said on my prior message (that our family was setting-up a biz that requires my full attention), I wasn't terminated. Tell me if you want me to prove this to you, we can meen face-to-face so I can show you the necessary document as proofs.

nobody said anything about termination...

DON'T YOU AND THE REST OF THE FILIPINO PEOPLE WANT TO GET WHAT WE DESERVE?!? WE DESERVE BETTER WORK OPPORTUNITIES!!! SHAME ON THOSE COMPANIES WHO TAKE ADVANTAGE OF OUR CRISIS TO MAKE USE OF US. FOLKS, BE ASSERTIVE!!! IT'S ABOUT TIME FILIPINOS GET WHAT THEY ARE SUPPOSED TO GET! DON'T WAIT 'TILL MOST, IF NOT ALL EXCELLENTLY QUALIFIED FILIPINO WORKERS ARE ALERADY OVERSEAS!

well said compadreh or mareh... (I've also checked & wasn't able to determine your gender... hope you're not julian p.)

good luck in finding a job. :)

[6race]

I think you're really not trying to absorb what MR r_69_e and I just said. Allow me to spell it out for you....B E H I R E D O N T H E S P O T! meaning, you don't have to go through the LOOONG recruitment process of Amber. It was a one-time thing. You're complaning that it's too short while the others have been complaining that it's too long. Hay!!!

As for the "not-so-wonderful" girl who approached you, the least you could have done was ask for her name and request for an explanation as to why she would say that you're not fit for the position. Then you won't have to go ranting about it.

Yes, the operations people were the ones who did the interviews at Giligan's...if you don't want to take my word for it - it ain't my problem anymore.

Just so you know, ambergris IS Filipino-owned! Of course we have the Filipino's success as part of ambergris' agenda. Who said anything about us using our own kind. I know we Filipinos are smart enough not to allow companies to take advantage of us.

Anyway, I AM HAPPY WITH AMBERGRIS and we just transferred to our new hub at market market...malapit ba sa bahay namin! Wouldn't want to waste my time anymore.

Mr/Ms mirage, maybe you really are not meant to be with amber...accept it, don't dwell on it, just learn to let go. ;)

[r_69_e]

Originally posted by kobayashi
so do you mean to tell me na next week nalang ako pupunta sa Market! Market!?

Thanks

ey there! Our recruitment team in market2x! is already operational. You can now apply there. :)

[mirage_xii]

Hehehe. This is going to be like an energizer bunny thing... with all due respect and fairness, you deserve to be whatever you want to be... be wherever you want to be... and do whatever you want to do. Whatever reasons or purpose/s you may have, you are entitled to believe what you think is the best for you. I may have a different perspective in life and I prefer to just take things lightly now. I am not going to earn anything for going head-to-head with you Ambergris Folks. My rule of thumb is that everybody is entitled to their own perspective in life so that means we may not agree on many things. But that's life, not agreeing doesn't mean war. Surely... Different strokes for different folks. Whatever explanation you have, you can keep it. And whatever is mine, I'd rather keep it. I can't push you to think the way I do and vice versa. Anyway, I am a firm believer that "the truth will set you free"... And I strongly concur with you, I was never destined for Ambergris. Otherwise... (opps, no more comments. Hehehe).

For others who are not with Ambergris, I am letting you decide what to think of. It's up to you to decipher what I have shared.

Oh, btw... just to let you know, I got hired by one of the top 3 Call Centers in the country... I am going to start next week and I got the offer I've been looking for. Hehehe. Life is good!

To prove that the Ambergis issue is not a big thing for me, I am not going to go further with the issue anymore. I prefer to spend my spare time with other stuffs I find more fulfillment with.

Thanks for your time. I also wish you all the best of the best in everything! Cheers!

[r_69_e]

^ good for you. :)

[Ruffendz]

Hi Guys! im currently on my phone lab training n im not doin so good ryt now wid my AHT? is Amber really strict wid d graduation thingy? its my 1st call center experience so i'm just trying to familiarize myself on hadnling calls. Any tips guys?? ;)

[r_69_e]

Hi Guys! im currently on my phone lab training n im not doin so good ryt now wid my AHT? is Amber really strict wid d graduation thingy?

yes ofcourse. I mean all call centers are...

its my 1st call center experience so i'm just trying to familiarize myself on hadnling calls. Any tips guys??

Just learn from your mistakes and you'll be just fine. Hope I helped! :D :) good luck!

[Leo_Wyatt]

Originally posted by RuFfenDz
Hi Guys! im currently on my phone lab training n im not doin so good ryt now wid my AHT? is Amber really strict wid d graduation thingy? its my 1st call center experience so i'm just trying to familiarize myself on hadnling calls. Any tips guys?? ;)

Hmm... Make it good. :) You can do it. Use your TIMER of your Avaya everytime you receive a call. Just a tip.

The second reason I resigned from Amber is because I will be facing a 2-day suspension due to AHT wrecking. :lol:

[IceKnight]

whoah. theyre that big in AHT? O_O

i think my aht is a bit off. just recently started here in market market, in a gaming-related account. brrrr. lamig. hehehe. and i like this account. ang dali. and the escalations and consult people are really kind. ^^

la na ako hahanapin pa. ^^

(so far) ^^

[Ruffendz]

guys im quite nervous with what might happen on my Phone lab training.My performance last week was not that good. Good thing my TC told me i could still make it up this week.Would you believe ?my Aht dropped from 22 to 8. It really depends on what kind of issues ur resolving. :eek:

[Leo_Wyatt]

Originally posted by IceKnight
whoah. theyre that big in AHT? O_O

i think my aht is a bit off. just recently started here in market market, in a gaming-related account. brrrr. lamig. hehehe. and i like this account. ang dali. and the escalations and consult people are really kind. ^^

la na ako hahanapin pa. ^^

(so far) ^^

Hi! I thought you're still pursuing programming? Umalis ka na pala sa dating work mo.

Anyway, Good luck in your new work. :) I hope you enjoy there.

[IceKnight]

err... hindi ata ako *** kilala mo. mistaken identity. :D

[Leo_Wyatt]

Time to follow-up HR for my final paycheck. Hopefully, processed na.

[r_69_e]

Ambergris Solutions Inc. at the Bonifacio Global City

Experience the excitement of today’s finest call center in town. Ambergris Solutions’ 3rd site opens its doors to you! Strategically located at the top floor of the five-level shopping center of Market! Market! It immediately transports you to yet one of the busiest cities in Metro Manila. A “City within a City”, the innovative cityscape infrastructure design which include a town square and a university belt blends a bit of old-world inspired reception area, the city clock at the heart of this mini-metro and red & yellow brick line facades of the dining area and offices compliments our first-class amenities

We believe in continuously nurturing our most valued asset, our PEOPLE. This is why we constantly take great strides in ensuring we create an environment that is aptly suited to your personal and professional development.

Your career is calling! We warmly welcome you to come visit us at the “city that never sleeps” at Market! Market! At the Bonifacio Global City.

How to get to Market! Market!

via MRT Ayala station
i. After getting off the MRT, go to the Jeepney/The Fort bus terminal located across shell
ii. Take either a jeep or The Fort bus to Market! Market!
- Jeep route is Ayala – Bonifacio
- The Fort bus will state The Fort loop.
via MRT Guadalupe station
i. After getting off the MRT, go to the Jeepney terminal located at Jolibee
ii. Take the Jeep route (Guadalupe-Bonifacio route) that goes to Market! Market!

from C5
i. Get off the Sampaguita Bridge
ii. Walk to Market! Market!

Catch our Recruitment Roadshow at the 5th Cinema Level, Market! Market! On November 18 – 20, 10am – 8pm

NOW HIRING Technical Support Representatives, Inbound Sales Associates, and Customer Interaction Associates.

Our office is located:
5th level Market! Market!
Bonifacio Global City, Taguig M.M
Trunkline: 638.9440 Facsimile: 638.9445
OPEN HOUSE: Monday – Friday, 10 am – 6pm
Walk-ins will be immediately interviewed.

post if you have questions. :)

[6race]

Originally posted by IceKnight
whoah. theyre that big in AHT? O_O

i think my aht is a bit off. just recently started here in market market, in a gaming-related account. brrrr. lamig. hehehe. and i like this account. ang dali. and the escalations and consult people are really kind. ^^

la na ako hahanapin pa. ^^

(so far) ^^

hi! I'm in the gaming related account too... so-called generals account. You're trainee from the xion account right? :) god bless

[IceKnight]

Originally posted by 6race
hi! I'm in the gaming related account too... so-called generals account. You're trainee from the xion account right? :) god bless

yeap. im from that account. im on the floor na actually. ^^ 2nd batch. Halo 2 just came out so dami namin calls. eheheh. :D

[dwEeziL19]

Ei amber peeps! Info naman about sa shift jan sa inyo. Im currently working on a different call center but as much as i love this job and the account im in, i might have to resign kasi hindi flexible yung sched ko. I'm still studying kasi. Details naman po pls, pls. Tnx!

[r_69_e]

dwEeziL19: hey. We only have night and morning shifts but it really depends on the account... We have one account that deals with UK callers, the shift is from 3pm - 11pm i think but hiring from that account is still on hold... Can I ask what's your schooling schedule if you don't mind?

[IceKnight]

our shifts here in market market vary from 9pm- 5 am (this is in my account.. the gaming related one). this account operates from 9pm-2pm of the next day.

:D

[dwEeziL19]

Originally posted by r_69_e
dwEeziL19: hey. We only have night and morning shifts but it really depends on the account... We have one account that deals with UK callers, the shift is from 3pm - 11pm i think but hiring from that account is still on hold... Can I ask what's your schooling schedule if you don't mind?

Half day lang po, 7:30am-12:00. Ang sched ko kasi sa work ko ngayon is 1am to 10am kaya masasagasaan talaga. How bout your day-offs? Pwede ba mag-request ng day-offs sa inyo?

[sixmiles]

does this callcenter have a recreational/sleeping room?

[IceKnight]

yeap. we have a sleeping area. ^^ and AFAIK you can swap your day offs with your officemates but cant actually request for one from workforce. ^^

[r_69_e]

dwEeziL19: hmm... Can't think of an account that can fit your sched. (halos lahat conflict e) neway about the days-off.. you can't pickk but as per IceKnight you can switch sheds with your officemates. :)

[6race]

Originally posted by IceKnight
yeap. im from that account. im on the floor na actually. ^^ 2nd batch. Halo 2 just came out so dami namin calls. eheheh. :D

Ic. I guess I'll see you around on the floor then!

god bless. :)

[iced_blue]

r_69_e i have a question... I've been waiting for two weeks already since my last interview so i followed up and HR said I passed and I'm already for a job offer but they said that the account i'm supposed to be in is still pending. The date is INDEFINITE. Do you think this will take a long time? should I wait?

Can I just apply at Market Market and tell them I already got interviewed at Ortigas? I'm a bit worried HR from Ortigas might forget about my appplication...

[Chaos_Flux]

wahhhh... gusto ko ng lumipat **.... hehehe

[callcenterdude3]

kilala nio ba si mark sibayan?

[west_logic]

need more info if possible about
what account supported? (GAMING, more info pls)
how techy?
how much starting?
if possible to r_69_e; thanks
basically need to know about the salary stuff;
thanks again

[RIGOR]

what are the qualifications of a csr for the gaming account? avid gamer here:bigvomit:

[Gilded_Crotch]

I heard Ambergris offers a low salary cap... Is this true

[ninjaturtle]

Sa lahat,

Alam nyo, it is better to receive a low salary than be in a family na walang kaayusan!!!!

Link2support 4ever

[r_69_e]

iced_blue: hi! check your pm. :)

west_logic: what account supported? it's confidential. sorry how techy? level 1 support.
starting? check your PM :)

RIGOR: atleast a comsci or IT grad. highly proficient with console games and hardware support. :)

[Saint_Reborn]

can you pm the starting and other benefits if possible? thx

[r_69_e]

Saint_reborn: I cant give you the comp&ben packages coz its confidential but for the starting salary just kindly check your pm :)

[r_69_e]

Hey guys will be having a RECRUITMENT ROADSHOW (Solo Job fair) in Market! Market! on November 18-20, 2004 from 10a.m. to 8p.m.
Visit us at our booth located at the Topiary beside the Fiesta Market (near the fountain) as we introduce you to our industry and give you a glimpse of what our company has to offer. We're looking for Technical Support Associates for gaming account. Customer Interaction Associates (Ortigas based), and Inbound Sales Associates (Ortigas based). Hope you guys come and bring alot friends too. See you guys! :)

[gfnikel]

r_69_e, pmd u. hope u can help me. thanks a lot.:)

[r_69_e]

^ Hi I replied to your PM. :)

[Gus2003]

Has all ambergris accounts transferred to Market Market?
(Microsoft Security, Xbox, EAgames, MCI, TXU, DELL CAG, SQ ad DFS, Harte-Hanks)
I'm curious...

[r_69_e]

no mentioning of accounts pls! T.Y :)

[Gus2003]

Why the hell not? everyone i know for sure knows about it already....don't you think?
It's no big secret...
If people don't hear it from someone, I'm sure as hell they will sure hear it from someone else...
right?
and besides, do you work at ASI?
You a TC ba?

[r_69_e]

I'm from HR. why?

[TheRedGuy]

r_69_e:

my fellow benildean, kelan pwede lumipat ng account? kc sometimes i have to commute, e 1 tym muntik pa akong mag-awol kc 130am shift ko e d ko lam kung may public transpo ng ganung tym... at least sa discovery malapit sa area namin... hehe :D

[kensbaby]

tl pa rin ba si everth ng harte hanks?an tanong kung may harte hanks pa? hehe.la lang pretty kasi siya.
;) how about cozy? and the other pretty tl din na hawig ni katie holmes?:*)

[r_69_e]

TheRedGuy: Hey fellow benildean. Pagkakalam ko dyn eh after 3 months pwede na... look for bettina jakosalem or cris quiben kase sila naghahandle ng internal hiring :) sayang naman sa gaming ka diba?

[r_69_e]

kensbaby: pls no mentioning of the account. :)

yes I heard about everth and yeah she's still in that account.

[gfnikel]

r_69_e, im so sorry for the incovenience. i pmd u ulit. sorry po talaga, wala na ko matakbuhan eh. kahit nakakahiya na. thanks thanks so much. God bless! :)

[r_69_e]

Hi! I spoke to Toffy na. Check your pm :)

[pexpress]

tell her i said hi

[joan07]

hi r_69_e....

[Murdock19]

r_69_e=> r u the same guy ron na nagorient samin sa market market yesterday?btw, just got hired and im fr this electric utility acct. our training will start by monday.
i have a question though,pwede b magpatransfer ng acct?(ex *** sa dell) i applied for tech support kc pero dito ko napunta.
Another thing.Nahihiya rin akong magcomment kahapon pero sobrang liit ng training allowance namin.Ganito rin *** sinasabi ng other batchmates ko.i'm from another call center kc and i cant help but compare *** training allowance ko before.angtagal kong hinintay ng job offer na to fr amber pero ***** napapaisip ako if i will still pursue it.Those peeps who are now working in ambergris, any encouraging words/feedback?how is it working with amber?should i pursue my call ctr career here?thanks

[frenchkisser]

Hi! Is it possible to change positions like, from Call Center Agent to HR staff? What would be the conditions? Thanks!!!!!

[r_69_e]

Murdock19: check you pm. :)

[r_69_e]

Originally posted by frenchkisser
Hi! Is it possible to change positions like, from Call Center Agent to HR staff? What would be the conditions? Thanks!!!!!

Yes. Look for Ms Cris Quiben or Ms Bettina Jakosalem if we have internal openings for HR and if you're qualified for the position. :)

[snapple]

Just followed up my paycheck. According to the big guy who conducted an Exit Interview with me, I can get it by December. Hopefully, his assumption wont disappoint me. :o

[mikedv]

Hi,

Hiring pa ba kayo sa Gaming Accounts? When will the training start? Kasi I will be going out of the country this holiday season eh, gusto ko sana malaman para I can work out my trip around it.

Thanks

[r_69_e]

I assume we willl have a class this december. I'll update you on this. :)

[mikedv]

r_69_e,

Any news on the december training date?

[DarthScully]

what's market market?

[teardrop43]

Hi! I had my final interview for tech support position(Microsoft XBox) bout 10 days ago... d guy who interviewed me said that they will give me the result i about a week... Pro until now i havnt reciv any call form Ambergris... Does this mean I fail the final interview or tlagang matagal *** mgrelease ng result sa Ambergris... If ever can someone giv me the contact no. for Ambergris Market Market.. I rily want to enter your company! Thanks!

[r_69_e]

mikedv: I'll get back to you :)

DarthScully: It's the new mall in fort bonifacio. :)

teardrop: please take note I prohibit the mentioning of the account here. T.Y

About your inquiry... Who interviewed you last and 2nd? just pm me your answer. :)

[r_69_e]

mikedv: There will be a class early this week for the generals account. I advice that you go as early as tomorrow monday. :)

[DarthScully]

is the Gaming Acct the only TS acct you have?

please PM me if you're not free to talk about specifics in this forum thanks! :)

[r_69_e]

Hi DarthScully. Pls check your pm. :)

[kobayashi]

r_69_e,

wala bang xeon account training this december? I'm interested kasi sa gaming consoles eh...

Thanks

[r_69_e]

hmm... medyo malabo eh di pa kase sure... we have openings though for generals account but till tonight lang yun. tomorrow ang start ng class. Kung gusto mo humabol pm me now. That goes for the others too! :)

[r_69_e]

Guys who are interested in the gaming accounts

As of now the Generals account (PC gaming) is immediately hiring techsupport reps. If you guys could come early within this week (only) you can be hired within the day and start training asap.

the Xion account though is still for pooling. estimated time for hiring is next month. :)

[crazychick]

*** training nyo ba gabi rin? have class kc in d morning eh... and do u have a bond? im applying tom :)

[r_69_e]

Hi crazychick! :)
training would be shifting... and... no we don't have a bond. what position will you apply for? :)

[mhengh]

how do i apply? what are the requirements? thnx...

[r_69_e]

Graduate (undergrads are also welcome to apply)... good english and listening skills. etc. etc. What position do you want to apply for mhengh? :)

[DarthScully]

hey r_69_e, i know what i told you over PM....

but if you really need TS for Gaming that quickly... then count me in too :D

might try to go there today if not tomorow

[r_69_e]

hey DarthScully... sorry to say but the hiring for PC games account was put on hold... neway you deactivated your private messaging... can't reply to you.

[r_69_e]

anyway if you're knowledgeable with IT related stuff like PC hardware/sorftware, troubleshooting, and the like then there's no problem. :)

you'll have 2-3 interviews... 2 for HR and 1 for ops. no examinations just an essay form. :)

mckinley is the opposite road of ayala ave. where the shell station is. :)

[crazychick]

r_69_e, i went to discovery this afternoon but the guard told me that amber's hr is closed today. Aren't you hiring in that branch anymore? I'm still studying but I badly need a job so I'm applying for any position they can offer me. Probably CIA sainyo :) I just need a permanent graveyard sched :) Is that possible? Sana open kayo tom.. i'm gonna go again tom :)

[r_69_e]

hi crazychick... why don't you try to come here at market market instead just to be sure... around 10am - 6pm... Do you know how to get here? :)

[francesco]

Well... MCI, DELL, XBOX... been with this company before... homy place though you really can't avoid to have gossips and mischiefs. but its a good place however.

[mhengh]

Inbound sana...
might go there tomorrow, sa market market d ba?
d ako graduate ng computer course e, highly technical ba yung nature ng work sa Ambergris? and do u guys accept walk in applicants? thnx

[r_69_e]

Join us for another Recruitment Frenzy and BE HIRED ON THE SPOT!
Check us out on the ff. dates.

Dec 12 SUNDAY from 10am - 7pm 31/F Discovery Centre.
Dec 13 and 14 MONDAY and TUESDAY from 9am - 7pm 31/F Discovery Centre.
Dec 15 WEDNESDAY from 9am - 7pm 5th Level Market! Market!

We're looking for INBOUND SALES ASSOCIATES, TECHNICAL SUPPORT REPRESENTATIVES, and CUSTOMER INTERACTION ASSOCIATES.

if you have questions just feel free to post! :)

[r_69_e]

yup market market. TSR's in ambergris are tasked to do level 1 support so you should be familiar with computer hardware/software and troubleshooting. :)
Yes. Applying in person is very much adviceable. :)
by the way do you know how to get to market2x?

[mhengh]

not really but my family usually goes there on weekends...
i can apply on weekends right?

[microft]

>>>r_69_e,


ei wassup? hows the roadshow? ei miss you guys from amber... specially the volleyball team of the support group... ei r_60_e... remember me? im the QA guy!!! give my regard to bettina

QA RULES!!! eheheh

[r_69_e]

nope but you can apply tomorrow coz we will be having a recruitment frnezy but it's in discovery centre in ortigas. :)

[r_69_e]

can't seem to remember you... do you know me? :D

[microft]

ei ron... im sheridan... qa... volleyball... we lost against harte...

[r_69_e]

nope Im not ron... :D you're talking about ron p?

[microft]

yep... my mistake...;)

[r_69_e]

^ I'll ask him nalang. :)

[warblade2k3]

are there openings for email support?

[r_69_e]

^I'll ask recruitment if they still have openings for the email support account. :)

[TheRedGuy]

ano *** email support acct? *** taga reply ng email? :)

[TheRedGuy]

btw ayusin nyo *** kisame sa market market, pumapasok *** snow sa loob e... hehe :D

ok *** nagisip nun a? mukha lang shang asin pag malapit

[st@r78]

parang I know tong si microft? Edie B ikaw ba ito? :lol:

[lb_bullet]

yeah... the snow thingies at market market looks great... and the workplace rocks.... though i think that the place over at discover looks better....hehehehe

i just hope that i get hired and start training soon.. hehehe


:)

[badasschick]

ang lamig dito ikamamatay ko tong lamig.

[st@r78]

ngegk ako din sobrang lamig dito sa raffles naka gown na ako :lol:

[snapple]

Originally posted by st@r78
ngegk ako din sobrang lamig dito sa raffles naka gown na ako :lol:

Sang floor ng Raffles ka? 7th or sa 19th? Not sure kung sa 19th nga ba yung sa outbound acct. :)

[r_69_e]

TheRedGuy: yes! massive emails. :) pagpasok ko nga parang kalat yung snow. Yung lamig lang dito nagpabuhay sa snow. :D

[r_69_e]

Hi guys! join us on another RECRUITMENT FRENZY focused on TECHNICAL SUPPORT this coming sunday til thursday at discovery centre and market market! Apply personally and BE HIRED ON THE SPOT. I'll be posting the schedule later.

[badasschick]

:shout: Heller sa sobrang lamig dito sa Market! Market! sumasakit na talaga katawan ko, araw-araw pa akong may sipon kahit tatlo-tatlong jacket at trench coat na ang suot ko. Magreresign na nga ako dapat (sole reason: the cold) natawa nga lang OM at TC ko sakin, as if naman nagpapatawa ako. :frustrated:

[snapple]

Originally posted by badasschick
:shout: Heller sa sobrang lamig dito sa Market! Market! sumasakit na talaga katawan ko, araw-araw pa akong may sipon kahit tatlo-tatlong jacket at trench coat na ang suot ko. Magreresign na nga ako dapat (sole reason: the cold) natawa nga lang OM at TC ko sakin, as if naman nagpapatawa ako. :frustrated:

:( Get well.

Ako rin dati when I was in Raffles bldg, sometimes sobrang lamig may time na mainit naman. Ewan ko ba! :o

[badasschick]

Originally posted by r_69_e
yup market market. TSR's in ambergris are tasked to do level 1 support

I checked the Recruitment Frenzy link within the email and it says you guys are looking for L2 agents, not just L1 agents. Mas mataas ba sweldo ng L2 agents? And pano yung current L1 agents? Pwede ba siya mag-apply as L2 agent? Friend ko nasa sa PC Safety account na yan, and he's been with that account since May last year. Ano yon, mapapagiwanan sya? Comp Engg grad yung friend ko at nung nagapply sya dito L1 lang ang hinahanap nila. I'm asking on his behalf kasi di naman sya member ng PEx, and he does not know who to address regarding this issue. And he's really upset right now kasi nalaman lang nya yung news from the Recruitment Frenzy link within the email Paano ba naman walang binabalita sa kanila yung TCs nila. Balita ko sobrang gulo ng PC Safety account na yan lately ah.

Hay buti na lang nasa gaming account ako.



@@@@@@@@@@@@@@@@@@@@


snapple, umabsent ako ngayon. :shedtears: Sobrang lamig kasi eh, nagka-flu tuloy ako. Ngayon naniniwala na TC at OM ko na seryoso ako. :flog:

[Gus2003]

Ambergris does NOT give the highest pay for tech support agents.
That is a FACT.
Their AD is a LIE.
I have been with Ambergris since May of Last year Headstarting their Microsoft Pc safety tech support acct.
It's not great at all.
That's why i left.
I was the first coach for that acct.
Even the damn TC's and OM's had look up/ ask me for advice regarding questions callers would normally throw at our agents.
Well, if you were an agent and you didn't have any absences within a pay period and you fall within the whole span of the night differential, you should get around 7k net per payday.
By the way, The Ops Mgr. of that acount is an egocentric ******* and one of the TC's haven't a clue of being a TC and what a TC does.
So far, Teletech and west tech support agents are the highest paid right now.
Pls correct me if i'm wrong.

[snapple]

badasschick - Kawawa ka naman. Your TC and OM should treat this seriously. :( Kaya lang talagang you are the one who should adjust in that kind of work environment kasi may mga co-agents kang kayang makatagal sa ganung kalamig na officeplace. Suggest your OM or TC to adjust the temperature of aircon, patibayin mo ang katawan mo (take vitamins) or pag wala na talagang option, look for other job with a better workplace. Just like what I did. I no longer work here.

[r_69_e]

badasschick: not yet sure about that. I'll ask my colleagues about it. :) i'll get back to you. :)

[r_69_e]

We're looking for technical support reps that can do level 1 to level 2 support. Apply and BE HIRED ON THE SPOT at Discovery Centre tuesday - wedndesday Dec. 21,22 10am - 7pm and at Market market thursday Dec. 23 from 10-7pm.

[st@r78]

Originally posted by Gus2003
Ambergris does NOT give the highest pay for tech support agents.
That is a FACT.
Their AD is a LIE.
I have been with Ambergris since May of Last year Headstarting their Microsoft Pc safety tech support acct.
It's not great at all.
That's why i left.
I was the first coach for that acct.
Even the damn TC's and OM's had look up/ ask me for advice regarding questions callers would normally throw at our agents.
Well, if you were an agent and you didn't have any absences within a pay period and you fall within the whole span of the night differential, you should get around 7k net per payday.
By the way, The Ops Mgr. of that acount is an egocentric ******* and one of the TC's haven't a clue of being a TC and what a TC does.
So far, Teletech and west tech support agents are the highest paid right now.
Pls correct me if i'm wrong.

I agree with you with the OM part.. I dont want to work for him as well, he simply doesn't know what an OM should be. he just sit there and make people do all the dirty work. si B**** anyway I'm happy that I am no longer under him nor his account.


:D

[Gus2003]

St@r78 : you are ****ing correct! who are you anyhow? you're what batch with MS pc safety?

[alexza]

hello. im just wondering, ano ba ang attire kapag nag-aaply sa call center? kapag nag-apply sa Ambergris? ano usual na attire?

[st@r78]

I hate the Christmas atmosphere in Ambergris this year...except for dell agents, everybody are feeling the pinch. By now you know what I mean!(while other call centers are busy having their christmas party all of us were left hanging as to why this year we all got delayed with everything!) some are even transferring call centers because of the recent development...sayang parang na tempt narin ako mag 1 yr. and 10 months na ako kung dati we're all happy may friday treat and all ngayon mismong right na nating ma receive wala parin hay....

next year I'll follow my boss, I'm gonna relocate to cyber1 :lol:
I hope Tim and the rest of the HR people get to feel what we(the agents) are feeling because of recent development. Good words are nothing without actions it will just remain to be plain words.

I have been loyal to Ambergris eversince but because of some changes that we're seeing lately, I will have to rethink and open my eyes to other option. I know a lot of us from our account are scheduled to pass our resume soon to seek "greener pastures" (these words came to my surprise from Tim L. mouth last coffee talk that if we dont like it here there are a lot of call center out there...??!! ah ok so he is willing to let us go even if we have endured all the warts and have been loyal to amber for the last 1yr and 10 months ok sabi mo eh! and to think he despises "job hoppers" which we're definitely not.)

I stayed in ambergris because of the people...even if 2/3 of my batchmate tranferred call center because of higher pay I remained here, loyal and hoping but ever since I heared these words from Tim L. himself, I felt sad maybe he thought that the bonus was too much to ask, well for somebody whose been getting 100% more than what we're earning it will be insignificant but for us who work so hard even sundays and even without promotions(although I really am satisfied just being a senior agent) the amount is yes significant.
(Talk about Employee-relations!?)

IF not for us our account wont last this long and could have already left ambergris for good! For people who has nothing to do but Lip service and just stood there and have meetings in starbucks a little Mandatory bonus is nothing but for your employees it meant a lot! At least now they gave us the chance to see what they are and rest assured come january will be out of ambergris....this may be a sharp words but yes there are a lot of other "good call centers" aside from ambergris who can offer higher pay and bigger benefits for the same job that we do now!(to throw back the word used by Tim!):(

[dflauta]

mga bro, anu po yung mga account na naka base sa market market?, i'm planning to apply kasi duon, btw, L2 technical support ako ngayon, so i'm looking for a technical postion also

[badasschick]

Originally posted by st@r78


I know a lot of us from our account are scheduled to pass our resume soon to seek "greener pastures" (these words came to my surprise from Tim L. mouth last coffee talk that if we dont like it here there are a lot of call center out there...??!! ah ok so he is willing to let us go even if we have endured all the warts and have been loyal to amber for the last 1yr and 10 months ok sabi mo eh! and to think he despises "job hoppers" which we're definitely not.)



Totoo sinabi nya yun?

Hay, what happened to Ambergris? Last year Dec 15 may 13th month na, ngayon sa 23 pa raw ibibigay *** 13th. Dati may Friday freebies ngayon wala na. Dati may Town Hall Parties ngayon kahit simpleng Christmas party wala. Nilipat kami sa Market Market wala man lang relocation pay or increase sa transpo allowance. Wala man lang shuttle from Discovery to Market Market. Yung health card namin di pa namin natatanggap kahit lagpas one month na akong regularized. Ang panget na ng management ngayon.

GOOD LUCK SA MGA NEWLY HIRED AGENTS. I HOPE YOU KNOW WHAT YOU ARE GETTING INTO.

[TheRedGuy]

oo nga e, nawalis na *** mga snow, tska tinambak pa ng microsoft *** mga calls sa amin, kc *** na daw sa austin texas tilll end of year

[alexza]

hello. im just wondering, ano ba ang attire kapag nag-aaply sa call center? kapag nag-apply sa Ambergris? ano usual na attire?

[snapple]

Originally posted by alexza
hello. im just wondering, ano ba ang attire kapag nag-aaply sa call center? kapag nag-apply sa Ambergris? ano usual na attire?

It's been a year na pala since I applied there in Ambergris. I applied there before their Christmas vacation. Dec 20 onwards. I was just wearing a shirt and jeans.

But my advice is, you should apply there as if you are gonna apply for a corporate position. Dress well. ;)

[snapple]

Originally posted by badasschick
Totoo sinabi nya yun?

Hay, what happened to Ambergris? Last year Dec 15 may 13th month na, ngayon sa 23 pa raw ibibigay *** 13th. Dati may Friday freebies ngayon wala na. Dati may Town Hall Parties ngayon kahit simpleng Christmas party wala. Nilipat kami sa Market Market wala man lang relocation pay or increase sa transpo allowance. Wala man lang shuttle from Discovery to Market Market. Yung health card namin di pa namin natatanggap kahit lagpas one month na akong regularized. Ang panget na ng management ngayon.

GOOD LUCK SA MGA NEWLY HIRED AGENTS. I HOPE YOU KNOW WHAT YOU ARE GETTING INTO.

Wala nang Friday treat?

Ang huli ko yatang Friday treat na nakuha ay 5 Visine Eyedrops and 5 Valda Pastille packs. Why? They are about to expire in 30 days. Hindi ko siya ginamit noh! Ginawa ba kaming tapunan ng pa-expire na items. Duh! :rolleyes: Gusto ko mang pamigay, makaka-offend. Pipilitin ko pang ipaubos ang items na iyon for 30 days. Kung hindi ko sasabihin, maka-disgrasya pa sa health.

Good thing I resigned on time.

[r_69_e]

Originally posted by alexza
hello. im just wondering, ano ba ang attire kapag nag-aaply sa call center? kapag nag-apply sa Ambergris? ano usual na attire?

You should wear atleast smart casual. :)

[6race]

hey there...It's been long time since I logged here.

hayy! I think amber is starting to lose it. Stability is needed! They're gettin too big that it may explode. I hope they do something about this. Catching up or somethin. tsk tsk.
so far okey pa dito sa gaming account. lalang.

may schedule ba ng coffee talks dito sa market2x?

god bless to all! :)

[r_69_e]

...

[snapple]

Dalaw ako mamaya sa friend ko sa Ambergris. Last day of work na niya mamayang 2AM and he will bid goodbye na rin!

[r_69_e]

st@r78 and to everyone: we share the same sentiments. ;)

[badasschick]

Originally posted by r_69_e
st@r78 and to everyone: we share the same sentiments. ;)

Then why are we still here? Why am I still here? Haaaaay...siguro masochist lang talaga ako. :(

[snapple]

^ same sentiments. I didnt know I survived 6 "hellish" months. I know maikli pa ito compared sa iba.

[snapple]

So totoo pala ang balita na may O.M. sa Microsoft account who "accidentally" hit a 6-y/o kid by his car. The poor kid did not survive. :( :eek:

[Gus2003]

really? when did this happen?
what exactly happened?
pls fill me in....

[SaintLuci]

condolence... este gud luck at Trend Micro...

Originally posted by Chaos_Flux
hmmm.... thanks guyz for your help ... but it seems that i already signed a contract with Trend Micro.... and ill be starting on Monday next week... so wish me luck... and the pay is definitely good.....

[snapple]

Originally posted by Gus2003
really? when did this happen?
what exactly happened?
pls fill me in....

I dont know also. But this incident was published in the newspaper. Forgot what the exact date it was published.

This OM was helluvah bad a$$...daw according to my friends. So 40 agents petitioned him to resign but these poor 40 agents were the ones terminated. Power tripping huh!!! :mad: :rolleyes:

I sympathize with the kid's family and these 40 agents as well. :(

[badasschick]

Originally posted by snapple
So totoo pala ang balita na may O.M. sa Microsoft account who "accidentally" hit a 6-y/o kid by his car. The poor kid did not survive. :( :eek:

Yeah that's true. :(

But the story about the 40 agents petitioning him to resign isn't true. There was a petition going around, but it was about a request for better management of the account. Frankly, that account is a mess. So disorganized. :ayaw:

There are 40 agents subject to termination, though, according to the OM. These agents have negative baleen points already.

But yeah, the OM is bada$$, and not in a a good way. :flog:

[r_69_e]

Originally posted by badasschick
Then why are we still here? Why am I still here? Haaaaay...siguro masochist lang talaga ako. :(

maybe I'm still hoping for a better change...

[st@r78]

Originally posted by badasschick
Yeah that's true. :(

But the story about the 40 agents petitioning him to resign isn't true. There was a petition going around, but it was about a request for better management of the account. Frankly, that account is a mess. So disorganized. :ayaw:

There are 40 agents subject to termination, though, according to the OM. These agents have negative baleen points already.

But yeah, the OM is bada$$, and not in a a good way. :flog:

hay you can't expect anything good from Ba***!!!! I know him since his Badgers days and frankly a lot of people DONT LIKE HIM at all. We were all surprise that he was promoted as OM.. maybe because he was part of the pioneer team.

[badasschick]

After a lot of soul searching, I've decided to resign. I just...can't take it anymore.

Buh-bye Ambergris. It may not be as good as I expected, but 'twasn't all that bad.

[snapple]

:wave: Good luck badasschick! :wave:

[badasschick]

Wag na kayong mag apply sa Ambergris. Grabeh, New Year's Eve ngayon, and walang food na available sa pantry, whether free or for sale. As in walang food, and wala man lang warning sa agents na walang food! Walang atmosphere ng New Year's celebration. Walang music, walang confetti, walang torotot...wala talaga. Patay ang atmosphere dito sa Market Market. Wala man lang effort sa part ng management! I'm so happy I am leaving!

[st@r78]

badasschick:

we have food here in raffles, there are a few of us but still we enjoy having the 31st shift. sad to here that you dont have anything in market market (heard that it all depend on your leadership OM and AOM) dito sa amin ayos naman less calls more time to chat and feel a bit senti.,

masaya kami dito...under kay cookie o bazil ka ba???

pag kay b...hay goodluck talaga pero kung kay cookie medyo ok naman sya.

[TheRedGuy]

may isang TL na bur@t ako sa xbox, pag last day ko, wag shang magpakita na mag-isa lang sha sa labas ng market...
kung may kilala kay pongky, sabihin nyo na magingat sha at mag-ayos sha, kung ayaw nyang magulpi

[r_69_e]

badasschick: psst... wala naman ganyanan... if you feel bad about your account then I suggest that you move into a new one... oh you resigned na pala... oh well.

[sweetiepot]

Happy New Year Amber People!!! :cheers:

r_69_e Huy :D i heard market market na sila?why!!!???my friends are complaining nga,mas maganda pa daw sa raffles..anyway,open ba sila for TRAINERS??


... Waa! No backpay yet!

[snapple]

^ Ako nakuha ko na. 5 months after my Exit Interview. :o

[sweetiepot]

shoots! so after 5 months pa? pang-4th month ko pa lang..oh well,still have to wait for another month. :)

[r_69_e]

sweetiepot: yup HH is in market market na nga! neway as of the moment wala opening for the trainer position. probably for pooling lang just in case magkaroon. :) ikaw mag-apply for trainer?

[r_69_e]

friday treats will be back! :)

[sweetiepot]

oh well.. i thought fun ang work sa company ko ngayon, but darn! mas pressure pala, and the salary is not that good... and yeah, of course my shift... :( but anyway, kung pwede sana akong trainer, why not!!!??? keep me posted ha!
thanks a lot. :D

[r_69_e]

^ well it require's experience... are you a trainer in your current job? and I thought you were an undergrad? :)

[lb_bullet]

haaaaaaaaaaaaay... gusto ko na magwork... hehehehehe

:?: