Ambergris Solutions

[tekkies]

what does ambergris solutions do/support?

[tekkies]

bump.

[gorgonio]

call center siya di ba?

[tekkies]

Originally posted by gorgonio
call center siya di ba?

Yes

[mac_bolan00]

ambergis is an excretion from toothed whales, like the sperm whale, consisting of partly-digested fish bones and squid shells. this is often a sign of illness in the cetacean. ambergis is a spongy, foul-smelling mass often the color of dried wheat bread. it used to be worth its weight in gold. merchants drop a few grains of it into their wine for flavoring. but its chief use was in making first-rate perfume and scented candles. ;)

[Ice Burn]

Ambergris - a fancy term for whale crap. It's actually a waxy grayish substance, passed out by sick whales. Usually found floating on the ocean. Used in perfume making, something like preventing the rate of evaporation (have to look this up again).

anyway, Ambergris Solutions Inc. is a call center in ortigas. somewhat new but that's all I know...

Makes me wonder why a company would name itself after crap (even if ambergris is pretty expensive). :lol:

[c0Rinthian]

:lol: actually- Ambergris is used a a fixative in perfume preparations (fixative- something that would make the scent stay)

BTW:

Ambergris Solitions is a provider of customer interaction solutions offering voice, e-mail and web chat outsourcing services.

[saywhat]

I think it's a relatively new call center located across the Podium... in fact, so new that their job application process is so disorganized.

Anyway, I saw their ad in the Classifieds a few weeks ago. I learned that they had a job opening for analysts so I went there at around 6pm after work. After browsing my CV, the receptionist asked me to come back at 11pm (later in the evening of the same day) for an interview. So I went back at the said time but I was interviewed at past 1am na. Gusto ko na nga sanang umalis dahil I had work the following day. Ang weird pa nun, ni hindi nila alam na may opening pala sila for analysts. I had to show them the ad clipping. And the guy who interviewed me... jeez, he didn't know what to ask because he was a call center agent and absolutely knew nothing about market and financial analysis. He was nice, though. Anyway, he asked me to wait until 3am for my 2nd interview, but he had to check with an officer daw kung may opening nga para sa posisyon na inaaplyan ko. I didn't think twice. Umalis na 'ko.

By the way, I also heard other applicants' complaints. One was applying as a Training Officer. Kung kani-kaninong call center agents daw siya pinagpasahan sa interview. Madalas nga rin hindi alam kung ano ang itatanong sa mga non-CCA applicants. Others complained about the late interview sked. Minsan pinaghihintay raw hanggang 3am hanggang sa nakalimutan na 'yung applicant, kaya pinabalik na lang the following day (night). 'Yung iba naman, nawala ang resume kaya kapag pinabalik for interview, nagtataka pa 'yung interviewer kung tinawagan nga 'yung tao. Tsk, tsk. Pero balita ko okey naman daw ang pay doon. :shrug:

Last Sunday, they posted the very same ad.

[Akasha]

I knew someone who applied for internship there kasi he called them and they said they accept interns. Ininterview siya and then was asked to start working full time. Tapos nag-explain yung kaibigan ko na internship ang habol niya at naka-specify sa resume at cover letter niya. Then sinabi sa kanya na di sila nagtatanggap ng interns. Ang labo nila. Very messed up ang HR staff nila.

[dirklance]

hmmm... it seems people have been making rants about ambergris...

yup it's really messed up. i went there because they called me for an exam. and as it turns out it was already and interview. and the interviewer...well she's nice.

[Masquerade]

Originally posted by Akasha
.... Ang labo nila. Very messed up ang HR staff nila.
Hindi lang HR staff ang disorganized sa company na ito. Oops, I think I'll just shutup.

:shutup:

[Jarael]

any info on the compensation package once you're hired?

[Nocturnal]

Ambergris is in Discovery Suites in Ortigas.

It was named as such because the boss or CEO of the company had the novel "Moby ****" as a favorite.

Their office is great in comparison with the other call centers.

They make outbound calls, from last that I know of, I don't know if they have other clients now.

Starting pay ranges from 11,500 to 13,000

I don't how screwed up their business is, what I do know is that their operations schedule was delayed this year because of fiscal problems.

[Nocturnal]

bakit na censor yung reply ko eh title lang ng libro yan???:eh:

[musculo]

anyone here from ambergris solutions ortigas?

[greenspan]

anyone here hired by this company?

[kobe20]

hi,


i'll be starting na today friday....ang saya


sana marami akong friends hehehhehehe...


wala bang pexer na taga ambergris???



post naman tayo dito...

[LivinNLovinIt]

helo :) where did you submit your resume and what did you go through?? also what is the salary package?? pls help thank u very much !

[SaintLuci]

any news about this company? anyone inside that can make a comment?

[kobe20]

hey,



maganda ang salary package sa ambergris,

cool pa ng working environment..


anyone na pexer from ambergris???

[AnDrOid_007]

Hiyah!!! :wave:

I have an Interview on Monday.... Any Tips?!?!?! tnx!!! :beam:

[soulthird]

my friend from Ambergris resigned na... she's excited to go. Bad mngt practices daw... and it takes a year to be regularized, and minsan OT wala naman bayad... and she was asked to cut her lunch and not take her breaks just because she had to catch up sa calls nya... tsk.

[kobe20]

hey i dont think thats not true


ang alam ko after 6 months reagular ka na

at pwede ba yun na ang OT ay walang bayad

di sana nagreklamo sya...kaya nga OT noh!!!

at saka optional naman ang OT.....

baka naman hindi nya lang talaga nakayanan ang pressure

kaya bitter sya???kaya???

[* tinny gUrL *]

Originally posted by soulthird
my friend from Ambergris resigned na... she's excited to go. Bad mngt practices daw... and it takes a year to be regularized, and minsan OT wala naman bayad... and she was asked to cut her lunch and not take her breaks just because she had to catch up sa calls nya... tsk.

...nope... 6 mths regular na, but your leaves take effect on your first year pa...

...no OT pay if its less than an hour (outbound)...

...no comment na for the others...;)

...sa mga bagong pasok, gud luck! basta ako rin, i resign! :D

[Boyish_chick]

what is your opinion with the company? any negative experiences? positive?

[Boyish_chick]

uy! sorry! may thread na pala sa Ambergris!... BAD BAD BAD EXPERIENCE! Im not bitter though... ok lang! IM FINALLY OUT!
they made me wait for what? FOREVER? just for them to RE- EVALUATE MY PERFORMANCE! JEEEEZ! EVEN OUR TRAINER ADMITTED to us that HR is MESSED UP! they told me they would call me up for the results but... I still made the call!
they lost our resume, our bank documents!... I got a REJECT letter when in fact... IM ALREADY EMPLOYED! I questioned them regarding the matter and guess what? WHAT A LAME EXCUSE THEY GAVE ME!! baka daw nag halo ang ACCEPTED APPLICANTS SA DENIED! I mean... in a pile of thousands of applicants per month?
MAGKAHALO ANG TANGGAP SA HINDI TANGGAP? uhm... so, since di nila malaman ang tanggap at di tanggap sa mga pile na yun... lahat pinadalhan ng REGRETS letter?!
they lost OUR resume's!...
and what specific part of the OFFICE SHOULD THE RESUME'S BE PLACED? HRD right? why would they loose the applicant's resume?! I was already training there... when this number keeps on calling me.... at first I wasnt able to attend to the call... then I returned the call just to hear this " thank u 4 calling AMBERGRIS SOLUTION... then, the HR there wants us to report for an interview... huh?!

then a few days after... i got the REGRETS e-mail....

[soulthird]

Originally posted by * tinny gUrL *
...nope... 6 mths regular na, but your leaves take effect on your first year pa...

...no OT pay if its less than an hour (outbound)...

...no comment na for the others...;)

...sa mga bagong pasok, gud luck! basta ako rin, i resign! :D

tinny! long time no see!

[Boyish_chick]

nung papipirmahan ko na exit interview clearnce sheet ko,.... there are :

immediate supervisor:
trainer:
it dept:
operations:
HR:
facility dept:

kailangan ko kunin ang pirma ng mga TAONG ITO!
and the HR keeps pointing and giving me THE WRONG PEOPLE!
immediate supervisor daw was supposed to be my TRAINER... nung papaipirmahin ko na... sabi niya DI NAMAN DAW SIYA!
nag aargue pa sila ng HR... kung sinong tamang tao ang pipirma sa operations or KUNG DI NA kailangan!

they are asking me for an ID.... eh trainee pa lang naman ako! wala namang binigay na id... nagtatalo sila ng trainer ko kung kailangan pa ang sa facilities.... sabi ng isa... di na kailangan.. yung isa... kailangan naman daw.
grrrr!
yung isa... I need to have it signed daw sa Team Captains....
then... di naman daw kailangan!


THEY ARE ALL MESSED UP! IM SO GLAD IM OUTTA THERE!

[* tinny gUrL *]

i agree... all messed up... *tsk tsk tsk* i have 2 days left before the effectivity of my resignation... i wonder when will i get my backpay when my bf who resigned more than a month ago still haven't got his...

[* tinny gUrL *]

i think this thread should be merged with Ambergris Solutions (http://www.pinoyexchange.com/forums/showthread.php?s=&threadid=133468) :)

[Boyish_chick]

Originally posted by * tinny gUrL *
i agree... all messed up... *tsk tsk tsk* i have 2 days left before the effectivity of my resignation... i wonder when will i get my backpay when my bf who resigned more than a month ago still haven't got his... I resigned last Aug 7 2003.... I will get my backpay this week... sept 21.
once I get what I need from there... I WILL NEVER SET FOOT ON THAT OFFICE TILL THEY CHANGE THE MANAGEMENT!

[JeremyA]

Hi everyone,

This is Jeremy, Senior Recruitment Associate of Ambergris Solutions. We have been monitoring all messages and posts, and we would like to thank everyone who had shared their comments, opinions and experiences regarding the company. Regardless whether they are positive or negative comments/opinions, please be assured that the Human Resources Team takes note of all messages. We understand several of the negative comments, and we guarantee you that we continuously try to improve the level of service we give out, to compliment the Customer Service excellence Ambergris has been aiming for.

To anyone who may be interested in working in an excellence-driven, yet fun, working environment, we have several openings for: Customer Interaction Associates, Team Captains, Front Desk Associates, Accent Trainers, Operations Managers and Assistant Operations Managers. You may send them all applications through e-mail at: jeremy.angulo@ambergrissolutions.com. You may also choose to call our JobsHotline at +632 638.9440 local 1222, or you may visit our office anytime Monday to Friday, 10am to 4pm at: 31F, Discovery Centre, 25 ADB Avenue, Ortigas Center, Pasig City and just look for me.

Thanks guys!
JeremyA
www.ambergrissolutions.com

[just_whistle]

Q: ano usually ang academic background for people that are accepted or at least given attention by Ambergris?

[lhing2]

Hello there!

From what I know they're not very particular with what course you took up in college. They are very particular with comm skills though and if you're willing to work in shifting / graveyard shifts since some start to work at 8pm while some start latest at 2am.

[taylorwilson]

Teka muna - ako ambergris-er!
Ok naman experience ko . Boyish chick, super negative naman ng post mo. Hope you were able to settle differences, or ***** positve person lang talaga ako.

I heard na super gulong gulo ang HR nila kasi there was this blonde lady na nag handle ng HR before pero di naman nya forte yon. Then short staff pa sila, part of growth naman ***** yon. Wala na si blondie, iba na nag-hahandle ng head of HR nila so better process naman daw. Daming imprvements sabi ng Manager ko.

As far as I know - all inbound lang sila - customer srvc and inbound sales. They tried outbound pero di nila focus yon so na-abolish yung outbound accounts. The clients are all U.S> based and all Fortune 100 (wow, I listened to my orientation!)

2 years old na sila. no fiscal problems naman kasi stable naman ang financial backing nila - big name pinoys, old rich pinoys plus some US fuding pa ata.

Company is super big call center - 1200 employees na daw sila. Ok naman my account, lvoe my team and ok naman my team leader. Very supportive. Management - ah, no comment, siyempre CSR lang ako, no talk naman to upper management. Pero from what I heard they have coffee talks with the CEO so chance mo yon makita si big-wig. Then they also have HR Loung - parang open forum with HR. Tapos Friday treats for all- kung may financial problems eh di dapat na-abolish na to. Pero they are expanding sobra sobra - *** na nga minsan ma-upuan. Opening sila 2 more sites yata by January.

Damo ko news....kasi striving agent ako. Maybe someday to be Team leader din sana ako. sorry sa mga na-bad experience pero sana you keep an open mind anywhere you go. Ganon lang talaga ang life. Remain positive lagi. JOb naman natin yon diba as CSR's.

Apply na kayo!!!

[SaintLuci]

corinthian,

mali mali naman ang nisasabi mo eh... hehehe... I should know ... you know...

8-) <--- look at the glasses

[* tinny gUrL *]

Originally posted by taylorwilson

As far as I know - all inbound lang sila - customer srvc and inbound sales. They tried outbound pero di nila focus yon so na-abolish yung outbound accounts. The clients are all U.S> based and all Fortune 100 (wow, I listened to my orientation!)



may outbound ambergris... i used to be part of that account (i already resigned e)... and it still exists... di *** kami napapansin coz nilipat *** ng building! :( the outbound acct is located at the jollibee plaza...

[ChingChiNi]

hi, can anyone give me an idea how does the screening process go? is it hard to be part of ambergris?

hope you can help me, tnx :)

[taylorwilson]

To Jeremy and the recruitment group -
Are you hiring everyday? A friend is asking and it seems may training classes all the time. Please detail exactly what would make one pass an interview (aside from someone like me!)
So that my friends can refer to it. Also do you have a classifieds posting in this site?

[JeremyA]

Hi taylorwilson and ChingChiNi,

Thank you for showing your interest in working with Ambergris!

Yes, Ambergris is currently in it's expansion phase and we are on the lookout for qualified (at the same time, really COOL!) individuals to be a part of our fast-growing organization! We have several openings for Customer Interaction Associates, Inbound Sales Associates, Team Captains, Assistant Operations Managers, Operations Managers, Recruitment Associates, Trainers, Accent Trainers and HR Assistants.

All you really have to do is submit your resume` online to jeremy.angulo@asiemail.com, recruitment@asiemail.com or, for faster results, visit our office at: 31/F, Discovery Centre, 25 ADB Avenue, Ortigas Center Pasig City for an immediate initial screening. Make sure to bring an updated resume` with you.

As I've mentioned earlier, we are growing at a very fast rate, and come November, we will start hiring for our new call center facilities in Raffles Bldg. Ortigas and our biggest facility right in the heart of the Madrigal Business Park in Alabang. We are looking forward to hiring close to 800 people for various positions, for both facilities.

If you feel you've got the communication, the inter-personal and the analytical skills, then passing the interviews is a piece of cake! A lot of positive attitude helps as well!

The Ambergris revolution is in full swing, and we want YOU to be a part of it!


Hope to see you guys soon!

JeremyA
www.ambergrissolutions.com

[wkt]

hi guys,

question lang...

-does ambergris have bonds/agreement that u cant apply in other call centers? how lang is the bond good for? how abt the so-called 'agreement'?
-how much is the basic salary? gotta know the competetion ryt? :)
-during traings, are u paid in full, or just allowances?

thank u in advance :)

[joey_sixdigit]

jeremy, do Ambergris have technical support account

[JeremyA]

Hi joey_sixdigit,

Currently, Ambergris' outsourced services would include Customer Care, Inbound Sales and Market Survey/Research. Once we roll-out operations for our biggest and newest client (telco-related), perhaps, we may just start providing technical support services.

Hope I was of help!

Thanks.

JeremyA
www.ambergrissolutions.com

[observer]

hi! i'm interested in working at your company, but i'm still studying though with only less than 50 units to go. Do you accept undergrads? and do you give permanent shifts? i'm willing to take on graveyard shifts, or shifts that start early in the morning and ends around 2, as long as it will be my permanent shift so it won't affect my classes coz i have classes in the afternoon.
Thanks. =)

[observer]

=)

[taylorwilson]

Jeremey,

I am with Amber- very happy there. Yes, just heard open tayo ng new site , aside from where we are now in Discovery, Raffles Bldg...Emerald St yata yon? Then sa Northgate...some big wig na expat announced it already that a major big account will move to Northgate in Alabang (why kaya tinawag na Northgate yon , eh na sa south naman siay...pero hindi Amber nag construct non diba...) Teka bago ako mawala, wow....major moves....good signs of success.

BTW, are you the one in the newspaper of Phil INquirer on Oct 12 ? Cool dude....Love your ad ! Maybe sa next ad, you should site why it's cool to work for Amber. Kasi yong statments mo sa box mo - more for clients...not for Customer Serice or Sales Reps like moi ! Kung applicante ako, I'd like to know why Amber versus other call center...what makes you guys tick? Or us pala!

Ciao!

To WKT - walang bond dito...not like many others. Wala rin agreement dito! Give it a shot!

[aina_crazy_girl]

Hello Jeremy!

Are you still looking for trainers?

What time and days can I walki in and pass my resume as well as get screened and interviewed?

Aina

[Johnston]

just had my interview a while ago..

[lhing2]

Wow =) So, how was it? Who interviewed you? Was it hard?

[Johnston]

well, it wasn't really hard.. kinda weird...


Mr. Jeremy Angulo interviewed me :)

[yellowRanger]

Originally posted by observer
hi! i'm interested in working at your company, but i'm still studying though with only less than 50 units to go. Do you accept undergrads? and do you give permanent shifts? i'm willing to take on graveyard shifts, or shifts that start early in the morning and ends around 2, as long as it will be my permanent shift so it won't affect my classes coz i have classes in the afternoon.
Thanks. =)


yes you can still apply we're actually hiring just visit us at the 31/f discovery center adb ave ortigas.

at ambergris you get to work among the best people from top philippine schools.

now with your schedules we can actually help you because we have guys here enrolled also at law schools, mba, masteral etch.. and still they are all having fun(me included!):smokin:

name it we all have them here ateneo, lasalle, up, ust, mirriam ...

;)

[yellowRanger]

Originally posted by taylorwilson
Jeremey,

I am with Amber- very happy there. Yes, just heard open tayo ng new site , aside from where we are now in Discovery, Raffles Bldg...Emerald St yata yon? Then sa Northgate...some big wig na expat announced it already that a major big account will move to Northgate in Alabang (why kaya tinawag na Northgate yon , eh na sa south naman siay...pero hindi Amber nag construct non diba...) Teka bago ako mawala, wow....major moves....good signs of success.

BTW, are you the one in the newspaper of Phil INquirer on Oct 12 ? Cool dude....Love your ad ! Maybe sa next ad, you should site why it's cool to work for Amber. Kasi yong statments mo sa box mo - more for clients...not for Customer Serice or Sales Reps like moi ! Kung applicante ako, I'd like to know why Amber versus other call center...what makes you guys tick? Or us pala!

Ciao!

To WKT - walang bond dito...not like many others. Wala rin agreement dito! Give it a shot!



hey dude i know which account would transfer but I'm keeping it until such time our boss confirm it na! pero the account is definitely electrifying if you know what i mean!:smokin::D

[yellowRanger]

Originally posted by Nocturnal
Ambergris is in Discovery Suites in Ortigas.

It was named as such because the boss or CEO of the company had the novel "Moby ****" as a favorite.

Their office is great in comparison with the other call centers.

They make outbound calls, from last that I know of, I don't know if they have other clients now.

Starting pay ranges from 11,500 to 13,000

I don't how screwed up their business is, what I do know is that their operations schedule was delayed this year because of fiscal problems.

wrong we're not cheap outbound based call center most of ambergris account are fortune 100 companies mostly inbound services we have alot of people here from etelecare, sykes and people and they are all fine and happy here now i don't know where you guys here got your info but definitely it is a bit disoriented.

facilities ambergris is in comparison with those found in america much like a five star hotel:D compare ambergris to other callcenter i would definitely pick ambergris.:D (naks!)

[Johnston]

because ambergris is in discover suites..

[observer]

I posted this before, but nobody has answered yet...

hi! i'm interested in working at your company, but i'm still studying though with only less than 50 units to go. Do you accept undergrads? and do you give permanent shifts? i'm willing to take on graveyard shifts, or shifts that start early in the morning and ends around 2, as long as it will be my permanent shift so it won't affect my classes coz i have classes in the afternoon.
Thanks. =)

[observer]

also, do you also give training on graveyard shifts? I mean, can I undergo training on a graveyard shift? I usually encounter problems when it comes to training because most companies only train during office hours, and I still have classes in the afternoon so there could be conflicts.

[yellowRanger]

Originally posted by observer
I posted this before, but nobody has answered yet...

hi! i'm interested in working at your company, but i'm still studying though with only less than 50 units to go. Do you accept undergrads? and do you give permanent shifts? i'm willing to take on graveyard shifts, or shifts that start early in the morning and ends around 2, as long as it will be my permanent shift so it won't affect my classes coz i have classes in the afternoon.
Thanks. =)

try applying now, although from what i know the expansion will be for the alabang center, try parin i am in a tech account and we're still hiring people pero you better be up for the job because if not you either won't pass the interview who last i heared is now being conducted by the ops group the initial screening is done by HR but the last say would still be by the ops people so try your luck!(if you are currently into sciences mainly computers or engineering and syempre good ENGLISH communication skills and voice projection i don't see why you'd not be hired.)

try it dude:D

[lambchop]

they are xpanding in alabang? wow ... where? what building? If this is true may tech support account ba ang ambergris? anong openings ngayon?

btw kapitbahay lang nyo ako dyan si wynsum.

[frenchkisser]

Hi Jeremy! I've applied for the HR Assistant position. What's the complete process? How many interviews do I have to go through and are there exams which I have to take? Somebody called me up just recently (I think her name's Cris) and she did a screening interview. Was wondering as to when I should expect another call. Thanks!

[pallas_athena]

how is everyhting in ambergris? is there still unrest?

[c0Rinthian]

Originally posted by SaintLuci
corinthian,

mali mali naman ang nisasabi mo eh... hehehe... I should know ... you know...

8-) <--- look at the glasses

^_^ sowee po master st luci

kinuha ko lang pou sa website yung blurb

[JeremyA]

Hi frenchkisser,

Well, if you successfully hurdle that first screening, then you move on to the next step, which is an interview with the HR Manager. After which, you go through a final interview with the Director for Human Resources, once you get past the HR Manager interview. If all things go well, I'd have no doubts that we'd be seeing you with the team pretty soon!

Anyway, good luck! Hoping to start working with you in the coming weeks
JeremyA
www.ambergrissolutions.com

[observer]

hi! how do I get to the Ambergris office? if I ride the MRT, should I get off at Shaw or Ortigas? Can you give me specific directions? thanks!

[pallas_athena]

how long before applicants getr feedback if they send their resumes via email?

thanks!

[JeremyA]

Hi pallas_athena,

If you send your resume` to my email account,(jeremy.angulo@ambergrissolutions.com), then I will give you a call and schedule you for an interview here in the office, depending on how I would be evaluating your credentials on paper. If you would be qualified for the position, expect a call 1 week at the most, from the day you submit your CV. I'll be expecting your email soon!

Thanks,

JeremyA
www.ambergrissolutions.com

[geekhead]

is the salary competitive with other call centers? How bout if you have like 1 year and 6 months with QA exp?

[olechflakez]

jemboy, ako din! sali ako, you're still open for the trainer position?

[Feanor]

Originally posted by Nocturnal
bakit na censor yung reply ko eh title lang ng libro yan???:eh:

Happened to me twice.:lol:

[wishiwashi]

Join http://pinoycallcenter.proboards24.com/

[vampirella]

Hi everyone! sino dito wok sa ambergris? apply sana ako dun.. what do i have to expect? corporate attire ba dun? help naman! ok ba ang sweldo?

[wildflower13]

there`s a thread about `em..
what to expect:

you should have good command of english.
semi business attire even pn graveyard shift

suweldo: no comment

[yellowRanger]

Vampirella

i am from ambergris my handle here says it all.
what to expect? expect a lot
yup as mentioned above good command of the ENGLISH LANGUAGE.(let me just say if you dont have this, i doubt it much if you'd pass the initial screening by HR specially joseph!:lol: )

yes we have a thread but unlike peeps from people support and sykes we dont keep it as active.

here in ambergris you wont just enjoy working but love the company as well and when it come's to facilities I believe we have one of the best if not the best!(class A! Hotel type office.)

we have a work force that can we can be proud of, based on what I've seen most of the agents here were graduates of top philippine universities (up,dlsu,ateneo,ust, miriam etch....). If you are looking for a company where you can start a career I can honestly say ambergris is a right choice.

[JeremyA]

Hi,

Again, we would like to inform everyone subscribed to this thread, about our current openings for 2004!

We are still on the lookout for exceptional individuals to occupy our Customer Interaction Associate & Inbound Sales Associate posts, as part of the expansion program of Ambergris. We would want to hire individuals with any 4-year or 2-year University or college degree, with excellent communication skills, particularly a VERY good command of the English language, Highly-charged inter-personal and analytical skills, very good sales and/or customer service orientation, willing to go through the night-shift, and of course, those with a very POSITIVE and FUN attitude!

We are also on the lookout for Team Captains, with a 4-year or 2-year University or college degree, preferably with 1 to 2 years of experience working in the same capacity in a similar environment, with VERY strong leadership and people management skills, would have a a VERY good command of the English language, very organized and dedicated, willing to go through the night-shift and highly-positive!

We are also searching for highly skilled professionals with a lot of talent, for our other positions such as: Recruitment Assistant, QA Analyst, Front Desk Associates, Trainers, HR Generalist, Assistant Operations Managers, Operations Managers, PABX Administrator, Network Administrator, and more!

Also, since we will be opening our Alabang facility anytime soon, those residing in Alabang and the nearby areas will also be entertained.

Expect an attractive and above-industry compensation package, added benefits, loads of incentives, comprehensive training, and a very fun working environment...all BOND-FREE!


Submit resumes to: Jeremy Angulo, Ambergris Solutions, 31F, Discovery Centre, 25 ADB Avenue, Ortigas Center, Pasig City. You may also contact +632 638.9440 ext. 2007, or send an e-mail to: jeremy.angulo@ambergrissolutions.com.

Hoping to hear from you soon!

JeremyA
www.ambergrissolutions.com

[TiNyCuTiE]

Originally posted by JeremyA
Hi,

Again, we would like to inform everyone subscribed to this thread, about our current openings for 2004!

We are still on the lookout for exceptional individuals to occupy our Customer Interaction Associate & Inbound Sales Associate posts, as part of the expansion program of Ambergris. We would want to hire individuals with any 4-year or 2-year University or college degree, with excellent communication skills, particularly a VERY good command of the English language, Highly-charged inter-personal and analytical skills, very good sales and/or customer service orientation, willing to go through the night-shift, and of course, those with a very POSITIVE and FUN attitude!

We are also on the lookout for Team Captains, with a 4-year or 2-year University or college degree, preferably with 1 to 2 years of experience working in the same capacity in a similar environment, with VERY strong leadership and people management skills, would have a a VERY good command of the English language, very organized and dedicated, willing to go through the night-shift and highly-positive!

We are also searching for highly skilled professionals with a lot of talent, for our other positions such as: Recruitment Assistant, QA Analyst, Front Desk Associates, Trainers, HR Generalist, Assistant Operations Managers, Operations Managers, PABX Administrator, Network Administrator, and more!

Also, since we will be opening our Alabang facility anytime soon, those residing in Alabang and the nearby areas will also be entertained.

Expect an attractive and above-industry compensation package, added benefits, loads of incentives, comprehensive training, and a very fun working environment...all BOND-FREE!


Submit resumes to: Jeremy Angulo, Ambergris Solutions, 31F, Discovery Centre, 25 ADB Avenue, Ortigas Center, Pasig City. You may also contact +632 638.9440 ext. 2007, or send an e-mail to: jeremy.angulo@ambergrissolutions.com.

Hoping to hear from you soon!

JeremyA
www.ambergrissolutions.com

ei jem dis is suzie...remeber when you're still with business trends...i'm from vertex b4...btw..i've read in the thread that you're gonna have a branch in alabang..hmm..that's good news to me...i'd like to try to apply in your company...hehehe...

[tifosi_1]

hi,

very much interested in applying for a QA analyst...btw when is the alabang center opening?

im from alabang, so going to work within area is better than driving to makati everyday

currently working for a makati CC as an inbound sales assoc. w/ a client that ambergris also caters to...

[JeremyA]

Hi tifosi1,

Thank you for your inquiry! Our Alabang facility will be opening anytime this April. Should you or anyone residing near the area, be interested, you can drop me a line at: +632 638.9440 ext. 2007, or you may e-mail me at: jeremy.angulo@ambergrissolutions.com, so that we may discuss the possibility of any employment opportunity for you with our organization.

Thanks again!

JeremyA
www.ambergrissolutions.com

[geekhead]

open pa QA analyst?:cool:

[yellowRanger]

Originally posted by geekhead
open pa QA analyst?:cool:


Quality Assurance Position are usually internal promotion because it would not only be appropriate(ofcourse they have to know the program) but fair for those agents whose dedication made them stay no matter what.:cool: :D

but for new programs I think it is okto hire outsider..but for existing accounts or programs I really believe that QA analyst should come from within.:) :cool:

[chuva10]

do you know sumone there by the name of mark conejero?

[Leo_Wyatt]

Hello! :wave:

Another CIA here! I belonged to HHMI but due to some unavoidable circumstances, I got transferred to DELL Spare Parts.

So I am undergoing retraining here. :)

[yellowRanger]

Originally posted by Leo_Wyatt
Hello! :wave:

Another CIA here! I belonged to HHMI but due to some unavoidable circumstances, I got transferred to DELL Spare Parts.

So I am undergoing retraining here. :)

ganun talaga!:D pero atleast they trasfered you to dell but for me it would have been good if you were assigned to the new account *** because pioneer ka dun....but anyway goodluck at infairness kina career nyo yung cheering last last saturday!:D


hey dude next time don't mention your account! but since sinabi muna sinabi ko narin!:D I know very well that during ASI we're all trained not to divulge company info...outside our office so let's keep it by heart ok!:D


anyway goodluck to your new account!:D

[Leo_Wyatt]

yellowRanger - Ok. Sorry for that... Hehehehe!

Let's take in calls na!!! :lol::up:

[tifosi_1]

so when is the alabang center opening? plan to apply once it opens...closer to home

[pattybee]

Jeremy...may I know what the shifts are like for Operations Managers? And are weekends free?

[yellowRanger]

Hi!
Goodluck to Batch 13! of T**
This batch made me loose all the weight that i still have.:D


for those who passed the training program! Kudos and see you all April 12! Make us proud guys!:D :) ;)


Rangers on High!

[tifosi_1]

bump!:D any news?

Originally posted by tifosi_1
so when is the alabang center opening? plan to apply once it opens...closer to home

[beefeater]

It's like I'm also interested to join that company and I'll take the Alabang location because it's quite close to home and that I don't need to travel to Makati everyday. I'll give Jeremy a call about this so I could give this a try :)

[chefdepartie]

I'm in training and so far im enjoying it. I'm an Inbound Associate for their DELL account, Software and Peripherals division.

My employment was purely accidental and anecdotal...mwehehe.

[eis]

open na ba ang Alabang office? tnx!

[Leo_Wyatt]

Originally posted by chefdepartie
I'm in training and so far im enjoying it. I'm an Inbound Associate for their DELL account, Software and Peripherals division.

My employment was purely accidental and anecdotal...mwehehe.

Hi! How's the training in S&P?

When you hit the floor, magkapit-bahay lang tayo. Sa Dell S.P. ako ngayon eh. ;)

[tifosi_1]

sa tingin ko matagal pa yata *** sa northgate, kasi 3 buildings pa lang nakatayo dun presently, 1 informatics, 1 APAC tapos *** isa wala pa laman...my guess dun un ambergris

saka ginagawa na un bldg ng convergys dun...

any idea kung kelan bubukas ambergris dun?

teka...sa northgate nga ba un alabang center nyo?

[beefeater]

tifosi_1 Met you in the Etelecare thread way back...and it seems na interested ka rin to move to Alabang. Ako rin mejo nagsawa nang nagtatravel sa Makati coz nagagahol ako sa money and time (I no longer work in Etel but in a center near it), it has already affected my body (again) and I feel that Alabang is closer to my location in Bacoor (by way of Daang Hari) kaya tomorrow I'll try to give Jeremy a call. Kahit na CIA muna basta sa Alabang location. Sana nga in the soonest possible time magbukas na ang Alabang facility :)

[tifosi_1]

beefeater, you refered me me to etel, on my last legs here...looking for something closer to home. kelangan mag tipid on travel expenses eh...

[beefeater]

tifosi_1 Thanks for remembering...Korek, nakakapagod na rin yung you have to endure the traffic even after the shift, at least ang sakit lang ng ulo na dadaanan in my case is Las Piñas (if ever mag-Zapote ako :D ) Later I'll be calling Jeremy since he's open naman to communicate with those interested to join em, I'll give it a try para naman closer to home ako (korek tipid rin sa travel expenses and distance kahit sa aking case)

[chefdepartie]

ey leo wyatt! dun ka rin ba?? hahaha! Spare Parts ka pala. Masaya pala sa Call Center. Kita kits sa Mini Stop. :D

[pattybee]

Jeremy...u still here?

[TT BOY]

uy guys.. can u give me some feedbacks kung paano mag interview si AYNAH? i mean kung mabait ba siya or ***?.. heheh may interview kasi ako sa kanya on friday.. :P

just asking.. :P
thanks.. i hope u can help me

[TT BOY]

multiple post!! sorry

[TT BOY]

multiple post!! sorry

[TT BOY]

multiple post!! sorry

[TT BOY]

uy guys.. can u give me some feedbacks kung paano mag interview si AYNAH? i mean kung mabait ba siya or ***?.. heheh may interview kasi ako sa kanya on friday.. :P

just asking.. :P
thanks.. i hope u can help me

[TT BOY]

uy guys.. can u give me some feedbacks kung paano mag interview si AYNAH? i mean kung mabait ba siya or ***?.. heheh may interview kasi ako sa kanya on friday.. :P

just asking.. :P
thanks.. i hope u can help me

[yellowRanger]

hay!

[mconica]

aynah is kinda predictable na rin minsan especially when she is doing preliminary interview, but she is really good on choosing who will make the cut.

if ever preliminary interview mo palang... usually she asks this:

1.) Can you tell me more about yourself that is not here in your resume?

2.) how did you know about ambergris solutions; what do you know about ambergris solutions

3.) why in a call center?

4.) any expectations?

5.) When can you start?

then she will let you ask any questions you have in mind..

Hope I helped, FYI im not with ambergris solutions hehehehe kasi when they offered me the job, someone made a better offer na... anyway goodluck on your interview and if you make it... KUDOS!:bashful:

[JeremyA]

Hi,

Sorry for not replying sooner. Anyway, just to answer some inquiries:

pattybee - Yes, currently we would have openings for Operations Managers. We would be expecting graduates of a Bachelor's Degree in Business or any related course, at least 4 years experience in Customer Service/Relations Management, with extensive experience in client relations and client management, knowledge of general accounting and billing procedures, knowledge of personal computer operations and software applications and ability to manage departmental expenditures following budgeted guidelines. They also follow the nightshifts, but of course, with a very flexible work schedule. Days-off would also be very erratic, not necessarily following the normal Saturday and Sunday rest day.

tifosi_1, eis and beefeater - Our Alabang facility will be opening Q1 of 2005. This has been pushed back since we concentrated our efforts on Raffles, and also, since we are prioritizing our other facility in Market! Market!, within the Bonifacio Global City. This will open late Oct of 2004.

Should anyone be interested, we are still hiring Customer Interaction Associates for several of our programs. If you are a graduate of any 4-year course, with EXCELLENT communication skills in English, both oral and written, with a very high level of customer service and/or sales orientation, proficient in various computer applications (MS Word, Excel, Powerpoint) and willing to work shifts, then we want YOU! Submit your comprehensive CV to: jeremy.angulo@ambergrissolutions.com. You may also personally handcarry it to our main office at: 31F, Discovery Centre, 25 ADB Avenue, Ortigas Center, Pasig City (infront of The Podium). For questions/inquiries, please feel free to contact Jeremy at +632 638.9440 ext 2007 or 0927 276.2220. See you soon!

JeremyA
www.ambergrissolutions.com

[r_69_e]

Hi!

We are looking for Customer/Technical Support with the following qualifications:


-Graduate of any 4yr course; Undergraduates are also welcome to apply

-EXCELLENT communication skills in English, both written and oral

-Proficient in basic Internet/pc applications

-HIGHLY-SKILLED in various online/network or console games particularly RPG and virtual games

-Preferably regular participants of network gaming competitions

-High level of customer service orientation

-Willing to work shifts

-Patient, very dynamic, highly flexible and a teamplayer

Should anyone be interested, Submit your comprehensive CV to: jeremy.angulo@ambergrissolutions.com. our main office is at: 31F, Discovery Centre, 25 ADB Avenue, Ortigas Center, Pasig City (infront of The Podium). For questions/inquiries, please feel free to contact Jeremy at +632 638.9440 ext 2007 or 0927 276.2220. See you soon!

[yellowRanger]

town hall na!:lol:

[r_69_e]

Originally posted by yellowRanger
town hall na!:lol:

ye yeah! :cool: :dazzler: :flower:

[yellowRanger]

food sana ngayon damihan!:lol:

[r_69_e]

plenty food kagabe! flowing with drinks too... not only that... astig yung party! sarap! cant wait for the next one. nice work by Riza!

[skullbreaker]

nag accept ba sila ng galing sa ibang call center? 6 months na ako nag resign sa dating call center ko. wala ba silang non compete clause ba yun?

sa etel yun, dell account.

sana may sumagot, thanks

[yellowRanger]

facilities of ambergris is one of the best if not the best that you can find. payroll? competitive but if you are expecting to get "heaven's size" pay you can check out other call centers who can offer you a hefty sum of money for a short period of time.

whats' good about ambergris is the management and the way they inspire their people to aim and strive for the best.

what makes me stay here is the crowd(a lot of cute gals and guys,<ok gays narin!>!:lol: ) the culture of the company is good.

[r_69_e]

Originally posted by hirashi
maganda facilities.
pangit payroll.

panong panget? systema or sa pay talaga?

[r_69_e]

Originally posted by skullbreaker
nag accept ba sila ng galing sa ibang call center? 6 months na ako nag resign sa dating call center ko. wala ba silang non compete clause ba yun?

sa etel yun, dell account.

sana may sumagot, thanks

kung meron bond yung dati mong call center... di pwede...

[yellowRanger]

Originally posted by hirashi
SYSTEM :
malimali computation sa salary.
tapos next salary mo pa makukuha pag may dispute kahit kasalanan nila dahil mali nga yong computation.
PERO pag umabsent ka the day before your salary, ibabawas agad on that same day.
heller... sundan nyo po ang cut-off period.
ang accounting sa ambergris shonga pagdating sa computation ng salary.

PAY :
ambergris is one of the lowest-paying call center sa industry.
it doesn't matter if you have call center experience.

ok:D

[btsm]

hi! is ambergris still hiring team captains/tl's coz i wanna apply

[r_69_e]

Originally posted by btsm
hi! is ambergris still hiring team captains/tl's coz i wanna apply

yup!

just go to our main office is at: 31F, Discovery Centre, 25 ADB Avenue, Ortigas Center, Pasig City (infront of The Podium). For questions/inquiries, please feel free to call +632 638.9440. See you soon! :)

[IceKnight]

-HIGHLY-SKILLED in various online/network or console games particularly RPG and virtual games

-Preferably regular participants of network gaming competitions

can you guys tell me what account/games Ambergris does tech/customer support on?

EA games? Squaresoft?

Level-up-Games? (shudder) ;)

[r_69_e]

Originally posted by IceKnight
can you guys tell me what account/games Ambergris does tech/customer support on?

EA games? Squaresoft?

Level-up-Games? (shudder) ;)

it's confidential... you'll know it when you're hired.. :)

[schumi_baby]

Originally posted by hirashi
SYSTEM :
malimali computation sa salary.
tapos next salary mo pa makukuha pag may dispute kahit kasalanan nila dahil mali nga yong computation.
PERO pag umabsent ka the day before your salary, ibabawas agad on that same day.
heller... sundan nyo po ang cut-off period.
ang accounting sa ambergris shonga pagdating sa computation ng salary.

PAY :
ambergris is one of the lowest-paying call center sa industry.
it doesn't matter if you have call center experience.

Hirashi, it is quite unfortunate that you felt that you have been "shortchanged" by Ambergris for you to have mentioned that "Ambergris is one of the lowest-paying call center in the industry". Contrary to what you mentioned, according to Watson Wyatt's survey, we are one of the more competitively paid players in the industry. Bear in mind that the organization has a streamlined operational structure where leveling is not apparent. For other call centers, agent level could go subdivided up until the 4th level. For the Watson Wyatt survey, call centers are compared apple to apple and in our type of business, Ambergris is competitive.

[ach]

Share ko lang experience ko earlier at Ambergris

I went there around 10 am. We were told to wait at the lounge. It was almost 11 am when we got a call to proceed to another room for the group interview.

The HR introduced herself, and one by one she called out the name of the applicants using our resume. Applicants who were not called told the HR that they already handed down their resume to another HR member. So HR no. 1 went outside to look for their resume. And then other applicants went inside the room.

When HR no. 1 arrived she already have the resume she needs. She started introducing Ambergris and wrote on the board what we were supposed to answer during the interview. But then there were some applicants who said that they went through the activity already and they were there for the second round of interview. HR no. 1 was at lost again went outside to talk to other HR member.When she came back, she ask the first time applicants to stay, while the rest she talked with them outside one by one. When everything seems ok, we proceed to our business.

Part of the group interview is to select a topic, question, situation or tongue twister. When an applicant chose a tongue twister HR no. 1 said she forgot it in her office and so as her pen. And so went outside again for the nth time. Then finally went back to business and ends without any hitch.

I was new in the call center industry, so i dont expect to be hired. And yes, they didnt gave me another shot of the interview. But one thing I noticed, those who were called to stay are those applicants with call center experience. None of those without call center were given a another chance.

So I am writing this, because I've realized that a call center experience is really an advantage. And on second thought Why is it that they said that fresh graduate are welcome to apply? When in fact, it will be difficult for them to get hired because they lack experince. Am I missing something here?

Another observation, it seems that conversational skills is not a FActor. There are a lot of applicants with good conversational skill and have background with call center but were not given a second chance. Something's amiss here.

Im not sourgraping or something. I just want to share my experience. And im more than happy to underwent all this because this is a new learning experience for me.

BTW, we ended around 1:30 in the afternoon. I hope that they try to improve their hiring process. So there'd be no mix up or delay

[schumi_baby]

Ambergris is on the lookout for talents: fresh graduates and those with experience. While it is definitely an advantage for applicants with experience (from the call center or other industries), we are not discounting fresh graduates. Apart from the technical skills and competencies, Ambergris looks at your personality and the culture fit in our organization and match it to our programs. Hope your experience with Ambergris has not created any biases against the company or the industry. We hope you find a job that suits you and have fun!

[ach]

Of course I dont harbor any biases or ill feelings at ambergris. I shared this story to other applicants so that they'll know exactly whats happening during the interview or hiring process.

i also would like to suggest, that you try to lessen the burden of the applicants such as waiting for so long, giving them false hope. The HR should also be presentable. You expect the applicants to be properly dressed, yet the HR was not. A side comment from an applicant:Akala ko b a malaki sweldo dito, bakit butas yun damit ng HR? duh?

"Ambergris looks at your personality and the culture fit in our organization and match it to our programs".
Question? What type of personality do you look at? What's the culture in a call center?

[Chaos_Flux]

meron pa bo bang account para sa games dyan?

[schumi_baby]

ach, please check your private messages.

[r_69_e]

Originally posted by Chaos_Flux
meron pa bo bang account para sa games dyan?

yeah... want to apply?

[r_69_e]

Originally posted by ach
Of course I dont harbor any biases or ill feelings at ambergris. I shared this story to other applicants so that they'll know exactly whats happening during the interview or hiring process.


i also would like to suggest, that you try to lessen the burden of the applicants such as waiting for so long, giving them false hope. The HR should also be presentable. You expect the applicants to be properly dressed, yet the HR was not. A side comment from an applicant:Akala ko b a malaki sweldo dito, bakit butas yun damit ng HR? duh?


You should dress up to impress for an interview... everybody knows this... when was your interview? how many did u have? maybe it was on a friday... wash day.. nagkataon butas lang siguro suot ng naginterview sayo :D ... and YES mataas ang sweldo. :)

[Chaos_Flux]

Originally posted by r_69_e
yeah... want to apply?

sure... sino pwedeng maging contact ko dun???

[fallen]

i hear wala daw kwenta -generally speaking- ang HR ng ambergris. (lalo na accounting nila, but that's another story.) i don't have any personal grudges against ambergris. i'm not even in the industry. may mga kwento kwento lang akong narinig from my friends at dell and parang, ngek, never mind. another friend's trainer na nakatambay ko once told me to try sykes or e-tel instead. higher pay daw and more efficient HR.

[sweetiepot]

Wish me luck,I have an interview on monday.. :D

[r_69_e]

Originally posted by fallen
i hear wala daw kwenta -generally speaking- ang HR ng ambergris. (lalo na accounting nila, but that's another story.) i don't have any personal grudges against ambergris. i'm not even in the industry. may mga kwento kwento lang akong narinig from my friends at dell and parang, ngek, never mind. another friend's trainer na nakatambay ko once told me to try sykes or e-tel instead. higher pay daw and more efficient HR.

that's ok... a hearsay wouldn't hurt... :)

iba na talaga kapag lumalaki na ang companya...

[r_69_e]

Originally posted by Chaos_Flux
sure... sino pwedeng maging contact ko dun???

you can look for Jeremy Angulo. :)

You can submit your comprehensive CV to: jeremy.angulo@ambergrissolutions.com. our main office is at: 31F, Discovery Centre, 25 ADB Avenue, Ortigas Center, Pasig City (infront of The Podium). For questions/inquiries, please feel free to contact Jeremy at +632 638.9440 ext 2007 or 0927 276.2220.

:)

[r_69_e]

Originally posted by sweetiepot
Wish me luck,I have an interview on monday.. :D

good luck! :D :)

[fallen]

correct me if i'm wrong but i am assuming by how you've phrased your thoughts that you're actually taking it as a compliment that these things are being said about your company. there's nothing wrong with a little pride and loyalty, and in fairness, i do think that ambergris is one of the more "ideal" (for whatever that word's worth these days) work environments in the industry but you really ought to get over yourselves and be able to take a criticism constructively. it wasn't said out of spite so don't be so quick to add "iba na talaga kapag lumalaki ang companya." it also wasn't said that offhandedly that you may just shrug it off so easily. i don't know what you do in your HR department but the fact stands that a good number of your workers are dissatisfied with how you've been handling your affairs so maybe, just maybe, a little reevaluation is in order. :)


Originally posted by r_69_e
that's ok... a hearsay wouldn't hurt... :)

iba na talaga kapag lumalaki na ang companya...

[Chaos_Flux]

mahirap ba test **?

[r_69_e]

Originally posted by fallen
correct me if i'm wrong but i am assuming by how you've phrased your thoughts that you're actually taking it as a compliment that these things are being said about your company. there's nothing wrong with a little pride and loyalty, and in fairness, i do think that ambergris is one of the more "ideal" (for whatever that word's worth these days) work environments in the industry but you really ought to get over yourselves and be able to take a criticism constructively. it wasn't said out of spite so don't be so quick to add "iba na talaga kapag lumalaki ang companya." it also wasn't said that offhandedly that you may just shrug it off so easily. i don't know what you do in your HR department but the fact stands that a good number of your workers are dissatisfied with how you've been handling your affairs so maybe, just maybe, a little reevaluation is in order. :)

oh sorry my bad... I didn't take it coz you said it yourslelf "i hear wala daw kwenta -generally speaking- ang HR ng ambergris. (lalo na accounting nila, but that's another story.)" and "may mga kwento kwento lang akong narinig from my friends at dell and parang, ngek, never mind." so I thought.. another "tsismis"... I really dont believe in hearsays coz lageng may "DAGDAG" at bawas dyan. neway thanks! :)

[r_69_e]

Originally posted by Chaos_Flux
mahirap ba test **?

no.. gotta have good comm skills though! :)

[VickyS]

I really don’t see the point in criticizing a company based on what a friend said if you yourself did not ACTUALLY experience this. Your friend is still in Ambergris right? Maybe, just maybe one unfortunate encounter with the HR staff should not be the basis of one’s overall assessment of a company. There are competitors who incessantly disparage Ambergris. If these negative accusations were all true, then Ambergris will seize to grow…but we’re still growing.

Coining the company as “walang kwenta” is not exactly what you may refer to as constructive criticism, mind you. We do take pride in the achievements of the company, but at least we do not malign other companies in the industry just so we would look good.

[r_69_e]

Originally posted by VickyS
I really don’t see the point in criticizing a company based on what a friend said if you yourself did not ACTUALLY experience this. Your friend is still in Ambergris right? Maybe, just maybe one unfortunate encounter with the HR staff should not be the basis of one’s overall assessment of a company. There are competitors who incessantly disparage Ambergris. If these negative accusations were all true, then Ambergris will seize to grow…but we’re still growing.

Coining the company as “walang kwenta” is not exactly what you may refer to as constructive criticism, mind you. We do take pride in the achievements of the company, but at least we do not malign other companies in the industry just so we would look good.

well said. :)

[fallen]

i don't need you to see the point of my criticizing your company. nobody does. you don't represent the entire company, do you? it was more of a 'let's throw this in the air and see if somebody up there thinks it's actually worth looking into' thing. i realize it's none of my business as like you pointed out ever so succinctly, i don't work there. but see, i don't care. free speech.

ambergris IS one of the better ones so it would be a real shame if you started alienating the workers that make you such. since you asked, one is moving to _____ (left blank this time just so we're clear that this isn't the big bad competitor out to get you). i think it's safe to say the others will stay. it's not that huge a deal that they'll be resigning by the truckload, but there has been grumbling and i just thought that maybe with the sh!t these agents have to put up with night after night after night on the phones, we can actually do most, if not all things within our power not to hassle them further. most of them obviously love it there. why not keep it that way, right?

about the "walang kwenta" thing, one of your very own employees said it. i was merely quoting her. and technically, i wasn't refering to it as constructive criticism, i just said you should be able to take criticisms constructively. :) i realize now i should've paraphrased the "walang kwenta" comment into something a little less offensive.

and just so we're real clear on this... if you'd kindly scroll back up, there was actually no "Coining the company as 'walang kwenta'." i believe what was referred to as walang kwenta was the hr and accounting departments (and like i said, especially the latter), and not the company itself.

again, i concede that this is indeed none of my business and perhaps i shouldn't bother pursuing this further since i don't stand to gain anything anyway and i'll just be wasting my time. just take all this as feedback and do with it what you will. ;)



Originally posted by VickyS
I really don’t see the point in criticizing a company based on what a friend said if you yourself did not ACTUALLY experience this. Your friend is still in Ambergris right? Maybe, just maybe one unfortunate encounter with the HR staff should not be the basis of one’s overall assessment of a company. There are competitors who incessantly disparage Ambergris. If these negative accusations were all true, then Ambergris will seize to grow…but we’re still growing.

Coining the company as “walang kwenta” is not exactly what you may refer to as constructive criticism, mind you. We do take pride in the achievements of the company, but at least we do not malign other companies in the industry just so we would look good.

[sweetiepot]

Ambergris ROCK!!! :D

I had my initial interview earlier this morning then i recieved their call for the final interview late afternoon..and I'm done! :) I'm just waiting for the result and hopefully they will hire me. :*)


Hey I almost forgot,all the people here are really nice and friendly!!!I hope I can get to work with them soon. :D


God bless everybody!!! :wave:

[r_69_e]

good for you sweetiepot! :)

[r_69_e]

fallen: next time if your friend has a problem she could go to hr... so that we know what we lack... this is a public forum... everbody can pass by this thread.. lumalabas kase parang sinisiraan mo na ang companya...

about the "walang kwenta" thing, one of your very own employees said it. i was merely quoting her. and technically, i wasn't refering to it as constructive criticism, i just said you should be able to take criticisms constructively. i realize now i should've paraphrased the "walang kwenta" comment into something a little less offensive.

agree to this one... that's why there's private messaging...

again, i concede that this is indeed none of my business and perhaps i shouldn't bother pursuing this further since i don't stand to gain anything anyway and i'll just be wasting my time. just take all this as feedback and do with it what you will.



again i agree but i hope you realize this b4 you posted. Let this be a peaceful forum again! :)

[slither]

Originally posted by r_69_e
fallen: next time if your friend has a problem she could go to hr... so that we know what we lack... this is a public forum... everbody can pass by this thread.. lumalabas kase parang sinisiraan mo na ang companya...

agree to this one... that's why there's private messaging...

again i agree but i hope you realize this b4 you posted. Let this be a peaceful forum again!

i think those interested to apply to Ambergris would want to know everything that people have to say about the company. negative feedbacks included. in fact, especially the negative feedbacks.

let me share my sister's experience applying to your company:

she did a walk-in application and was advised to come back for an interview in the evening. she did come back, got interviewed, then got endorsed for a second interview. she also did well in that 2nd one, and was in fact asked to come back the next day for a final interview. she went the following day (i think it was also late at night)... she said she was practically asked the same things. afterwards, she was told that she must wait for another call w/c would advise her the sked for the job offer. she took it to mean that they would hire her. i mean how else would anyone take it?

a week later she received the call from Ambergris but it was for a 4th interview. no definite job offer. she was informed that she was being considered for another position/account/department. so she went to ortigas and then came home with yet again an instruction to wait for a call from them. that same week she received the calls for the 5th and 6th interviews, all of which she went to. when my sister asked the HR person if she passed, she was again asked to wait for a call because they'd have to review her qualifications (?!!). by then she was already fuming. the family advised her to give it up altogether because she seemed to be wasting her time. it wasnt as if she was applying for the VP's post or something. we never thought Ambergris' qualifying process for call center agents was that rigid.

luckily, my sister received a call from P&G the following week, w/c was the same week Ambergris had called her for the supposedly 7th interview. Of course this time she wisened up and decided to go to P&G's interview instead. After one exam and 3 interviews, my sister is now employed with Procter & Gamble Phils.

makes one wonder why it would take Ambergris umpteen interviews to make a decision on an application when 3 interviews would suffice to a bigtime corporation...

i really think u should do something about ur hiring process. my sis' complaint isnt the only one i've heard.

[Leo_Wyatt]

Not to discourage other people who plan to apply in Ambergris, I just resigned. :cool: And I made a very wise decision.

Regarding with the interview/hiring processes, I had no complaints. They went smoothly. Mistakes or discrepancies are inevitable for there are "lots and lots of applicants" coming everyday compared to the number of HR personnel handling them. If you feel that you are "accidentally" discarded or forgotten, dont be afraid to make a follow-up call and prove your worth. :)

Good luck. Happy job hunting.

[r_69_e]

Originally posted by slither
i think those interested to apply to Ambergris would want to know everything that people have to say about the company. negative feedbacks included. in fact, especially the negative feedbacks.

let me share my sister's experience applying to your company:

she did a walk-in application and was advised to come back for an interview in the evening. she did come back, got interviewed, then got endorsed for a second interview. she also did well in that 2nd one, and was in fact asked to come back the next day for a final interview. she went the following day (i think it was also late at night)... she said she was practically asked the same things. afterwards, she was told that she must wait for another call w/c would advise her the sked for the job offer. she took it to mean that they would hire her. i mean how else would anyone take it?

a week later she received the call from Ambergris but it was for a 4th interview. no definite job offer. she was informed that she was being considered for another position/account/department. so she went to ortigas and then came home with yet again an instruction to wait for a call from them. that same week she received the calls for the 5th and 6th interviews, all of which she went to. when my sister asked the HR person if she passed, she was again asked to wait for a call because they'd have to review her qualifications (?!!). by then she was already fuming. the family advised her to give it up altogether because she seemed to be wasting her time. it wasnt as if she was applying for the VP's post or something. we never thought Ambergris' qualifying process for call center agents was that rigid.

luckily, my sister received a call from P&G the following week, w/c was the same week Ambergris had called her for the supposedly 7th interview. Of course this time she wisened up and decided to go to P&G's interview instead. After one exam and 3 interviews, my sister is now employed with Procter & Gamble Phils.

makes one wonder why it would take Ambergris umpteen interviews to make a decision on an application when 3 interviews would suffice to a bigtime corporation...

i really think u should do something about ur hiring process. my sis' complaint isnt the only one i've heard.

hmm... this one is different.. unlike dun sa isa so it's okay.

there should be only 3 interviews...

1st the initial.. then the hr finals.. the 3rd one is for ops... probably she didn't pass the ops interview of the account that she was endorsed to so she's being called back for another interview with a different account..
kumbaga hinahanapan po sya ng work...
sorry for what happen to your sister but we're doing our best para mahire yung sister mo... :) hope this one answers the problem.
good luck to her new job! :)

[barfly]

Originally posted by Leo_Wyatt
Not to discourage other people who plan to apply in Ambergris, I just resigned. And I made a very wise decision.


why did u resign? ive been to 5 interviews already. wag naman sana ako maparis sa sister ni slither. :(

[r_69_e]

Originally posted by barfly
why did u resign? ive been to 5 interviews already. wag naman sana ako maparis sa sister ni slither. :(

Don't worry you'll get hired! anyway call HR Recruitment if you have questions.

[fallen]

r_69_e:

you're right, this is a public forum. i am part of the public and this isn't your website to begin with. the thread is "ambergris" not "ambergris employees only." this isn't mutual admiration society. IT'S A PUBLIC FORUM. if you have a problem with it, put up a bbs at your company website and moderate it yourself.



Originally posted by r_69_e
fallen: next time if your friend has a problem she could go to hr... so that we know what we lack... this is a public forum... everbody can pass by this thread.. lumalabas kase parang sinisiraan mo na ang companya...



agree to this one... that's why there's private messaging...




again i agree but i hope you realize this b4 you posted. Let this be a peaceful forum again! :)

[sweetiepot]

I'm hired!!! :D Yey..Contract signing and training starts tomorrow! :bounce:


Ambergris ROCK!!!

[r_69_e]

Originally posted by fallen
r_69_e:

you're right, this is a public forum. i am part of the public and this isn't your website to begin with. the thread is "ambergris" not "ambergris employees only." this isn't mutual admiration society. IT'S A PUBLIC FORUM. if you have a problem with it, put up a bbs at your company website and moderate it yourself.

here we go again.. :D

you really got me there... :rolleyes:

you remind me of someone... :bluefish:

[schumi_baby]

Thank you for all your inputs and feedback. We are definitely open to refinements and improvements in our process.

If I may just trace back to an old BB posting, Ambergris not only looks at skillsets but at your personality as well. We are looking for highly dynamic individuals who are ready to work with challenges and rise above them. We search for people who have an entrepreneurial sense as we empower our people and hold them accountable given the huge responsibility bequeathed to them. For the others who have endured longer interview processes, it is merely to find the right fit with other programs given the diversity of our accounts. It is quite unfortunate that this may have not prospered ultimately and we bid you good wishes for a brighter future ahead of you.

[sweetiepot]

schumi_baby Well said dear! :)

[Leo_Wyatt]

Originally posted by barfly
why did u resign? ive been to 5 interviews already. wag naman sana ako maparis sa sister ni slither. :(

I sent you a private message to answer you question. ;)

[Verbl Kint]

Is it really true that you guys pronounce it "Ambergree" Solutions? :confused:

Merriam-Webster (m-w.com) pronounces it as "ambergris" and so do other dictionaries. The word is certainly not French even if it's etymology is medieval French in nature.

Middle English, from Old French ambre gris : ambre, amber; see amber + gris, gray; see grisaille.

Is the owner of Ambergris Solutions French, Canadian, or Belgian?

[SaintLuci]

100% FILIPINO!!!

[LinuxMandrake]

ows? our training manager now with our company came from ambergris, and i can say that he is one cool dude! he definitely knows his stuff!!!

[sweetiepot]

Verbl kint It is really pronounced as AmbergriS..But we all know that americans exagg. words and sound it like just one word,so we can't say AmbergrisSolutions,that's why now it is pronounced as AmbergreeSolutions.Gets? :)

[trayz]

hi everyone! i've been through the 3 interviews at Ambergris.. after the 3rd one, i was then told to wait for a call if ever i got in or not. 2 weeks later i got a missed call on my cell, and ambergris never called back again. and just today, i got a text message asking if im interested in the email support dept. what do they do there?! just reply to emails?? and does that mean i have to do another round of interviews?? thanks...

[r_69_e]

Hey trayz! :)

Originally posted by trayz
hi everyone! i've been through the 3 interviews at Ambergris.. after the 3rd one, i was then told to wait for a call if ever i got in or not. 2 weeks later i got a missed call on my cell, and ambergris never called back again. and just today, i got a text message asking if im interested in the email support dept.

probably you didn't make it in the acccount you were endorsed to.

what do they do there?! just reply to emails??

instead of voice calls... you get to answer emails..

and does that mean i have to do another round of interviews?? thanks...

1 examination... 2 interviews one for HR and one for ops..

[Chaos_Flux]

Originally posted by trayz
hi everyone! i've been through the 3 interviews at Ambergris.. after the 3rd one, i was then told to wait for a call if ever i got in or not. 2 weeks later i got a missed call on my cell, and ambergris never called back again. and just today, i got a text message asking if im interested in the email support dept. what do they do there?! just reply to emails?? and does that mean i have to do another round of interviews?? thanks...

do i really have to wait for 2 weeks??? same issue here... i already had 3 interviews.. the last with Mr. Crawford and he told me that the HR will call me back... but unfortunately i never got a call.. hmmm... should i still wait or not?

[sweetiepot]

Yes Chaos_flux you should..HR will call you even if you pass or you didn't.Just be patient. :)

[Verbl Kint]

Originally posted by sweetiepot
Verbl kint It is really pronounced as AmbergriS..But we all know that americans exagg. words and sound it like just one word,so we can't say AmbergrisSolutions,that's why now it is pronounced as AmbergreeSolutions.Gets? :)

Nope. What you said didn't make any sense at all. :(

[r_69_e]

Originally posted by Chaos_Flux
do i really have to wait for 2 weeks??? same issue here... i already had 3 interviews.. the last with Mr. Crawford and he told me that the HR will call me back... but unfortunately i never got a call.. hmmm... should i still wait or not?

wait... you can also call HR to inquire about your appli. :)

[r_69_e]

Ambergris or Ambergree... still the same... para walang away Amber nalang.. :D :)

[yrrejboy]

is there such a thing as permanent graveyard shift?? dell account daw??? yung 1am to 10am ang work here at ambergris??

[sweetiepot]

We have a permanent schedule.. :)

[Leo_Wyatt]

Originally posted by yrrejboy
is there such a thing as permanent graveyard shift?? dell account daw??? yung 1am to 10am ang work here at ambergris??

Hmm.. It depends.

Im my ex-account, our graveyard shift varies depending on the overall team performance. Some will get scheds of 8pm - 5am, 9pm-6am, 10pm - 7am, 11pm - 8am, and so on and so forth.

Best teams are more likely to have Saturday and Sunday dayoffs. Poor performing teams will get split dayoffs, which some of the agents hate most. :(

Thank God I am out of it.

[yrrejboy]

split day offs??

[kateh]

Originally posted by yrrejboy
split day offs??

meaning di magkasunod na araw...

example... ang day off mo monday and thursday o kaya saturday and wednesday

[the_End_sHIFT]

Originally posted by Ren<05>
100% pinoy!
atenean.....

Most of ambergris managers, officers, team captains , trainers and QA analyst are mostly from UP, Ateneo, UST and LaSalle.


**** *** a....:rolleyes:

[r_69_e]

:)

[Chaos_Flux]

Originally posted by r_69_e
wait... you can also call HR to inquire about your appli. :)

hmmm.. sabi nila.. wait na lang ako ng nakausap ko ... standard operating procedure daw ng HR na tumawag sa akin....

[6race]

Hi! :wave:

I was just hired in one of your gaming accounts. It's my first Job and just want to say thanks! People here are very friendly especially hr, very accommodating! :) Thanks again. God bless.

[sweetiepot]

6race Good for you and Goodluck on your training :)

[Leo_Wyatt]

6race - Enjoy! ;)

I'm here now in Hewlett-Packard and I wont forget all the things Ive learned from ASI. :):up:

[sweetiepot]

Leo_Wyatt Same here :) ASI is the best stage of training!I'm still enjoying my last two weeks of training..Though it's gettin' hard and exhausted everyday,Okay lang at least on the 6th they're gonna give us our paycheck. :glee:

[Chaos_Flux]

still going on for the third week and still i haven't got any calls from the HR yet....

[Leo_Wyatt]

Originally posted by sweetiepot
Leo_Wyatt Same here :) ASI is the best stage of training!I'm still enjoying my last two weeks of training..Though it's gettin' hard and exhausted everyday,Okay lang at least on the 6th they're gonna give us our paycheck. :glee:

YEah. You wont get bored for there will be some ice breakers too. ;)

[6race]

Hi again! :wave:

hi sweetiepot actually it's may 3rd week na in training. We started nung aug. 9 and its fun! :) thanks!

hey Leo_Wyatt i'm enjoying naman! thanks. :)

take care god bless. :)

[r_69_e]

Hi 6race welcome to ambergris!

[r_69_e]

Originally posted by Chaos_Flux
still going on for the third week and still i haven't got any calls from the HR yet....

Call HR... I'm sure they'll endorse you into another account.

[r_69_e]

http://callcenter.forumflash.com

cool forum site! for the people working in the call center industry. This site is made for you! so sign up now!

[ten]

http://callcenter.forumflash.com

sign up now! :) this is fun!

ey r_69_e whatsup?

[Chaos_Flux]

hmmm.... thanks guyz for your help ... but it seems that i already signed a contract with Trend Micro.... and ill be starting on Monday next week... so wish me luck... and the pay is definitely good.....

[SaintLuci]

been there for almost three years... all I could say, gud luck...

[VickyS]

Anybody here (from Ambergris of course) who'd care to nominate beautiful people who are worthy to be models for our marketing collaterals (posters, brochures, ads, etc.)?

[r_69_e]

Ambergris is looking for:

FRONT DESK ASSOCIATES

To provide administrative support to the Management Team.


- BA or BS degree holder from any reputable school or university

- Excellent communication skills

- Must have very good customer service orientation and can relate well with people from different cultural backgrounds

- At least 1 year administrative support experience is an advantage

- Must be proficient in MS Office Applications

- Female, 20 - 26 yrs old

- Should be willing to work in shifts including graveyard

:)

[6race]

Hi! Just passing by :)

[sweetiepot]

Leo Wyatt Oh yeah!!!I just miss those funny charades.. :glee:

6race Goodluck and shoot for your goal. :) and yeah,you should wish me goodluck too coz i need to shoot for 11 completes everynight..exhausting! :D Hope to see you on floor soon.


Ambergris really ROCKS!!! :*)

[6race]

Originally posted by sweetiepot
Leo Wyatt Oh yeah!!!I just miss those funny charades.. :glee:

6race Goodluck and shoot for your goal. :) and yeah,you should wish me goodluck too coz i need to shoot for 11 completes everynight..exhausting! :D Hope to see you on floor soon.


Ambergris really ROCKS!!! :*)

Hi! :)

yeah we did those charades too!

good luck!

neway
what's your account ba? intitials nalang baka magalit hr dito. hihi :D

[karenr]

actually, most accounts ng ambergris ay inbound. inbound sales, cust serv, tech supp, billing inquiries, etc.
may outbound ***, database management un.

Having worked for ambergris, really is a good stage for training. Kaya lang nagday job na lang me. Laki na ng eyebags ko eh. good luck sa mga new hires..;)

Kung okay lang sana *** management..... Pro okay lang, la namang perfect employer di ba?

[gfnikel]

Hello po. Im new here. I worked for Amber and it was a good training ground. Sana lang makuha ko na backpay ko. :D

*** dito galing ng HHMI? HR, nagtatanong lang po. ;)

[sweetiepot]

gfnikel Me!!!I mean,HHMI ako. :D Yeah!Astig ng training dito,super fun and you'll get to know more things pa.where you workin' now? :)

[gfnikel]

sweetiepot-- hello po. :)
nag-day job na ko. somewhere in Makati.
gano ka na katagal jan?

enjoy!! ;)

[sweetiepot]

Originally posted by gfnikel
sweetiepot-- hello po. :)
nag-day job na ko. somewhere in Makati.
gano ka na katagal jan?

enjoy!! ;)

naku..bago pa lang ako sa Amber!kaya grabe sa pag-aadjust :D first job ko rin kasi(undergrad pa po!) :) goodluck sa new job mo.

[Leo_Wyatt]

Originally posted by gfnikel
Hello po. Im new here. I worked for Amber and it was a good training ground. Sana lang makuha ko na backpay ko. :D

*** dito galing ng HHMI? HR, nagtatanong lang po. ;)

I was from HHMI for one month! But I got transferred to an inbound account for some reasons. ;) Kaka-miss ang mga nag-gagandahang sexy TCs doon. :D Now i am out of Amber, I am now also having my back pay and TIN processing issues with them.

[sweetiepot]

HHMI is cool..pero kaka-pressure lang!gusto ko sana mag-inbound pero di pa yata pwede or hindi pwede..waah!i need a break! :(

[gfnikel]

Leo_Wyatt -- hello! anong month ka nandun? baka kilala kita. anong team mo? *** first letter lang ha? =D

sweetiepot -- kaya mo yan!!!;) promise!! have a little faith. ako nga nakayanan ko ng isang taon eh. di ba? ;)

[sweetiepot]

gfnikel naku!!!ano pa ba?! :) nasasanay na rin naman ako sa pressure everynight e :glee: Thanks anyway. :)

[r_69_e]

Originally posted by Leo_Wyatt
Kaka-miss ang mga nag-gagandahang sexy TCs doon. :

:glee:

[Leo_Wyatt]

gfnikel - I worked there for one month lang from Jan 2004 to Feb 2004 for one of its sub-accounts were dissolved. :bawling: Remember that event? My ex-team starts with a letter "H". Brand of an engine oil. Dalawa lang kaming lalaki doon. Ayan super clue na iyan ha. PM me na lang if you wanna know more. :D

[gfnikel]

ah okay... malamang di tayo magkakilala. pero im familiar with that of course. sorry to hear that anyway. pro did you hear that they have 2 new sub-accounts? as in dami newhires daw. just hoping na they wont be dissolved as we.. kawawa *** mga tao di ba?

nakuha mo na ba backpay mo? *** mga friends ko na nagresyn early this year di pa nila nakukuha. kawawa talaga. ako din di pa!:eek:

[r_69_e]

Originally posted by gfnikel
nakuha mo na ba backpay mo? *** mga friends ko na nagresyn early this year di pa nila nakukuha. kawawa talaga. ako din di pa!:eek:

no back pay yet? I suggest follow up nyo nalang sa COMP&BEN yan. :)

[gfnikel]

r_69_e -- we're doing that actually. tatawag nga lang ako mamaya para makipagusap sa finance. i learned kase na nasa kanila parin *** check pero its been three months na eh. Yoko lang naman matulad sa mga friends ko na nagresyn first quarter of the year tapos la prin *** backpay nila.

thanks. :)

[r_69_e]

^
alright. Just in case here are the contacts in the ff. departments.

Tofee (comp&ben)
Jacklyn/Carol (finance)

have a nice day. :)

[gfnikel]

thanks po. i called up a while ago sabi magrerelease pa lang ng mga checks.. sana kasama ako dun sa mabibigyan.

thanks again and have a nice day too! :)

[promil kid]

how true na wala na yung EA sports sa Ambergris? baka daw makuha ng PS. some of the PS reps i know were interviewed by the client a couple of weeks ago.

[sweetiepot]

they have a new account related sa EA sports..damn!swerte nga ng mga tao dun e.. :( aside from 30 lang sila(in the whole account)super pampered pa sila(kainggit office nila!) :D

[r_69_e]

psst... no account mentioning please. do we have EA sports? or... :glee:

[r_69_e]

Originally posted by promil kid
how true na wala na yung EA sports sa Ambergris? baka daw makuha ng PS. some of the PS reps i know were interviewed by the client a couple of weeks ago.

So PS will have ea sports?

[6race]

We're moving to market market soon! :cheerleader: atleast medyo lapet na samen. :)

[galit_kay_kuhol]

EA is no longer w/ ambergris, they've moved to people support, well...still negotiating

[sweetiepot]

QUESTION : I'm planning to resign here and will they still allow me to re-apply again in the company like after a year or so?and will they allow me to apply into another callcenter?? :)

[VickyS]

Originally posted by sweetiepot
QUESTION : I'm planning to resign here and will they still allow me to re-apply again in the company like after a year or so?and will they allow me to apply into another callcenter?? :)

That's sad to hear, but if you don't mind me asking, what's your reason?

[r_69_e]

^

yeah what's your reason?

[r_69_e]

Originally posted by sweetiepot
QUESTION : I'm planning to resign here and will they still allow me to re-apply again in the company like after a year or so?and will they allow me to apply into another callcenter?? :)

ofcourse you can come back. Why what's the reason? can't handle outbound calls?

We have non compete clause and it last for a year. You can only apply with a diff call center after it expires. :)

[gfnikel]

sweetiepot - hey, what's the prob? i thought enjoy ka jan? why are u thinking of resigning? :confused: u can tell me anything.

[sweetiepot]

Hey :wave: I cant really handle outbound calls :( On the first two weeks of actual calls it was really good..as in really good!i dont know what happened after coz my highest will only be 4 or 5..i feel pressured and frustrated shooting for my quota :( maybe my convincing powers is not that good..but i really did my BEST! :(

Actually i already told my TC about this and i already gave her my resignation letter,but when our OPS signed my clearance she told me that im not for RE-hire..what does this mean?? :( Im planning to re-apply after i finished college(one year to go)but i dont know what does she mean about that 'not for RE-hire' thingie.

But im still thankful to this company coz they really gave me a nice experience and i really do appreciate all the opportunities.i really learned a LOT! :) i just hope i can still apply after a year(inbound this time!) :glee:

Question : What does our OPS mean about Not for RE-hire?it's really bugging me.. :(


Thanks :kiss:

[Leo_Wyatt]

^ The way I understand this is if you re-apply in ASI you can't go back to the account you worked with.

[Leo_Wyatt]

By the way, what's the tel no. of Comp & Ben so that I can follow up my final paycheck.

Thanks!

[sweetiepot]

Oh!Thank you for answering Leo_Wyatt!!! :)

[r_69_e]

Leo_Wyatt: 1317 look for tofee. :)

[r_69_e]

sweetiepot: Bad news and Good news

Bad news: My colleague told me if the OPS signed not-for-rehire that means not-for-rehire to the whole company.

GOOD NEWS: She said you could still reapply but you must have a Recommendation letter from your TC. :)

[Leo_Wyatt]

Originally posted by sweetiepot
Oh!Thank you for answering Leo_Wyatt!!! :)

Sorry... hindi lang pala sa buong account. Whole company pala, as answered by r_69_e. May ganun palang verdict. Sa TC ko kasi dire-diretso na eh.

[Leo_Wyatt]

Originally posted by r_69_e
Leo_Wyatt: 1317 look for tofee. :)

Thanks! What's the main trunkline po?

[gfnikel]

Leo_Wyatt - it's 638-9440, that's the main trunkline for ASI.

r_69_e - thank you for your help. :)

sweetiepot - dont worry if you wont get rehired by Amber. At least you already have the experience and the training right? Nung una nahirapan din ako sa outbound pero in the end, nasanay na rin. Pro Im not saying na super galing ko. Basta be open to criticisms and advises para matuto ka lalo. Good luck in your studies. ;)

[r_69_e]

^ correct!

anyway sweetiepot do you want to be transferred in an inbound account? or you have to pursue your studies first?

[r_69_e]

Originally posted by Leo_Wyatt
Thanks! What's the main trunkline po?

638.9440. drop the po. bata pako. :D

[Leo_Wyatt]

Thanks... :)

[sweetiepot]

Thanks for the reply guys :) really do appreciate.


r_69_e Thanks po!Yah..sana..i want to be transferred in an inbound account pero siguro not for now..ill just finish my studies first and hopefully they can still re-hire me after im done with my unfinished business. :)

gfnikel Thanks :D I know,if ever ill apply into another callcenter plus points na yung call center experience. :)

[6race]

sweetiepot your resigning na? that's so sad. :(

hope you re apply okay naman dito sa amber. Mag tech support ka next time para maglalaro lang tyo. :)

[Chaos_Flux]

hmmmm bukas pa ba game accounts **???

[yellowRanger]

hay ako din malapit na resign.:sigh:

[gfnikel]

sweetiepot[B] -- so hanggang kailan ka nalang sa amber? good luck sa studies mo. :)

[r_69_e]

Originally posted by Chaos_Flux
hmmmm bukas pa ba game accounts **???

no openings as of the moment. wait for market market! it will rise this november. :)

[r_69_e]

Originally posted by yellowRanger
hay ako din malapit na resign.:sigh:

why?

[dumbh8r!]

sa november pa opening ng games nyo?

[gfnikel]

san sa the fort *** magiging place nio? taga dun ako eh, pero, so far, puro lupa halos ang nakikita ko. especially dun sa malapit sa market market kase magiging serendra un, courtesy of ayala lands.

[r_69_e]

^it's really inside the mall. :)

[gfnikel]

really? the mall is not that big naman eh, di ba? how many agents will be there? sarap naman dun.:)

[r_69_e]

more or less a thousand! imagine the food court there will run 24/7 because of amber!
that means hot meals! great! :D

[r_69_e]

Originally posted by dumbh8r!
sa november pa opening ng games nyo?

last month pa pero wala pang openings for new batches. wait for market market to rise. :)

[Chaos_Flux]

sa the fort ba yun? sa november pa ang bukas?

[gfnikel]

a thousand.. woh. hard to believe though. no offense meant but ive been there, ive seen market market, and it's opened na di ba? last sept 16 pa nga. a thousand agents inside a mall.. hard to contemplate. pro im curious, why market market? why not net one or one mckinley?

so it means it will be opened 24/7? :confused:

[r_69_e]

^ maybe less a thousand. :D
Our office there is on the top floor. beside the cinemas. Im
not sure why market market but pretty sure "masarap dun". :bounce:

siguro some stores lang open 24 hrs. :)

[r_69_e]

We need Customer Interactions Associates (CSR), Inbound Sales Associates, and Technical Support Representatives.

Our office is at the 31/F 25 ADB ave., (right across The Podium mall) Ortigas Center Pasig City, 1600
OPEN HOUSE: Monday-Friday, 10AM-6PM
Walk-ins will be immediately interviewed.

any questions feel free to post. :)

[dragonrower]

Originally posted by Leo_Wyatt
Sorry... hindi lang pala sa buong account. Whole company pala, as answered by r_69_e. May ganun palang verdict. Sa TC ko kasi dire-diretso na eh.

ang pangit naman nun, dapat pwede na kasi 1 year na syang wala sa company na babalik uli. pano kung *** na yung TC, im petty sure the company will never give out his whereabouts

[ryce_djembe]

ayus!!! contract signing na ako...then next week start na ng training!!! :hippie:

[gfnikel]

Originally posted by dragonrower
ang pangit naman nun, dapat pwede na kasi 1 year na syang wala sa company na babalik uli. pano kung *** na yung TC, im petty sure the company will never give out his whereabouts

Oo nga, naaawa nga ko kay sweetiepot eh. I cant question their rules pero dragonrower has a good point. Ako nga, nung nagresign, sabi sakin pwede pa naman daw ako balik eh. Bakit cia, wala pa atang one month, di na pwede?